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"title": "Mass Bay Area Tech Layoffs Thrust Thousands of H-1B Visa Holders Into Frantic Job Hunt",
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"content": "\u003cp>\u003ca href=\"https://layoffs.fyi/\">Mass layoffs\u003c/a> have pitched thousands of Bay Area workers into a desperate search to find another employer before they’re required to self-deport.\u003c/p>\n\u003cp>[pullquote size=\"medium\" align=\"right\" citation=\"Vidhi Agrawal, commercial operations director, Databricks\"]‘It’s a sudden thing that happens, and you have family, you have kids here, who’ve grown up here. And to uproot, sell everything and move back to your home country, within two months. For any human, any individual, it’s hard.’[/pullquote]An unemployed H-1B visa holder has to find a new employer, or “sponsor,” within 60 days, or leave the country. Thousands of Bay Area tech and biotech workers have surged onto sites like LinkedIn, frantically looking for friendly faces, like 36-year-old \u003ca href=\"https://www.linkedin.com/in/vidhiagrawal/\">Vidhi Agrawal\u003c/a> of San Francisco.\u003c/p>\n\u003cp>An H-1B visa holder herself, Agrawal works at the San Francisco software company Databricks. She and a friend have been running an informal database linking H-1B visa holders with prospective employers. In the last two weeks, the off-hours project has exploded from roughly 50 friends and acquaintances to over 500 people nationwide. She’s also in contact with about 100 hiring managers and recruiters from multiple companies.\u003c/p>\n\u003cp>“It’s a sudden thing that happens, and you have family, you have kids here, who’ve grown up here,” said Agrawal. “And to uproot, sell everything and move back to your home country, within two months. For any human, any individual, it’s hard.” To make matters worse, \u003ca href=\"https://www.kqed.org/news/11913665/200000-documented-dreamers-are-literally-waiting-a-lifetime-for-a-green-card\">many Indian H-1B holders are in a years-long queue to get a green card\u003c/a>, and leaving the country is tantamount to letting go of a huge investment of time and patience.\u003c/p>\n\u003cp>Agrawal added that H-1B visa workers are always particularly vulnerable to layoffs. “We did sign up for this. When we come on work visas, we know what we’re signing up for. It’s not, like, things have changed on us,” she said.[aside postID=\"news_11913665,news_11931311,forum_2010101891200\" label=\"Related Posts\"]\u003c/p>\n\u003cp>At the very least, \u003ca href=\"https://www.immihelp.com/h-1b-visa-layoff-and-60-days-grace-period/\">employers are required to notify federal immigration authorities and cover the cost of a plane flight back to the home country\u003c/a> when they lay off H-1B workers. Many companies, however, offer more support than that.\u003c/p>\n\u003cp>Remarking on the mass layoffs at Meta, \u003ca href=\"https://about.fb.com/news/2022/11/mark-zuckerberg-layoff-message-to-employees/\">Mark Zuckerberg, for instance, wrote\u003c/a>, “I know this is especially difficult if you’re here on a visa. There’s a notice period before termination and some visa grace periods, which means everyone will have time to make plans and work through their immigration status. We have dedicated immigration specialists to help guide you based on what you and your family need.” Private attorneys, of course, are eager to help for a fee.\u003c/p>\n\u003cp>\u003ca href=\"https://www.lyft.com/blog/posts/an-update-on-our-team\">Lyft\u003c/a> offers those on visas \u003ca href=\"https://www.lyft.com/blog/posts/an-update-on-our-team\">the option to extend employment (with no expectation to work)\u003c/a> for an additional eight weeks in lieu of eight weeks of severance.\u003c/p>\n\u003cp>“That’s a huge benefit, because it means they have a greater time runway,” said Sophie Alcorn, who runs \u003ca href=\"https://www.alcorn.law/\">Alcorn Immigration Law\u003c/a> in Mountain View and writes about immigration for \u003ca href=\"https://techcrunch.com/2022/11/07/dear-sophie-how-can-i-stay-in-the-us-if-ive-been-laid-off/\">TechCrunch\u003c/a>.\u003c/p>\n\u003cp>“A lot of the laid-off tech workers have plenty of savings. They could find another job eventually. But getting through the holiday season with Thanksgiving just now and the December holidays, plus the hiring freezes, it’s going to be really hard to get an offer within the 60-day grace period that would allow the future employer to have enough prep time to do the three to four weeks of work that it takes to get an H-1B ready for filing with the government,” she said.\u003c/p>\n\u003cp>A number of people familiar with American immigration law say the 60-day grace period doesn’t accurately reflect the panic many workers and their families are in right now because of the paperwork involved in transitioning to a new job. “There’s a whole prefiling subcomponent with a totally different government agency besides USCIS (United States Citizenship and Immigration Services) and the Department of Homeland Security,” Alcorn explained.\u003c/p>\n\u003cp>“You have to get a certified labor condition application approved with the Department of Labor. Plus, many of the companies that have the funds to hire right now are early stage tech companies who listen to their venture capitalists and preserve their cash. So now they can hire, which is great. But if they’re new to the immigration process, getting set up as a petitioning employer takes additional time. So I’ve been advising people to try to get interviews as soon as possible and, if at all possible, try to accept an offer before the end of the first month of the H-1B grace period.”\u003c/p>\n\u003cp>“I’ve been lucky, for the most part,” said 39-year-old \u003ca href=\"https://www.linkedin.com/in/gutgutia/\">Abhishek Gutgutia\u003c/a> of San José. “Companies I’ve worked with have been wonderful. But there are definitely companies out there who take advantage of immigrant workers, H1-B workers, because they are afraid of losing status, or they just don’t know, and that’s not OK.”\u003c/p>\n\u003cp>Gutgutia arrived in the U.S. in 2012 to get his MBA. After graduation, he got an H-1B, then transitioned to an \u003ca href=\"https://www.uscis.gov/working-in-the-united-states/permanent-workers/employment-based-immigration-first-preference-eb-1\">EB1-A\u003c/a>, and got a green card after 10 years of waiting.\u003c/p>\n\u003cp>The entrepreneur saw the mass layoffs as an opportunity to start a new company, \u003ca href=\"http://www.gozeno.io/\">Zeno\u003c/a>, which he characterizes as TurboTax for DIY-minded immigrants. “I’ve been on H-1B visa in the past,” said Gutgutia. “So I know the pain points all too well, which also inspired me to start this venture.”\u003c/p>\n\u003cp>Is there any chance of a fix, even a temporary one, in Washington D.C.? Alcorn says she’s talking about it with lawmakers and professional associations. “We’re putting together a coalition to request executive action to temporarily extend the 60-day grace period for this group of people to 180 days, so that there’s more time runway to stay in the country and look for other jobs, or self-petition green cards or, without illegally working, create a funded start-up that could then be their employer in the future.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n",
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"headline": "Mass Bay Area Tech Layoffs Thrust Thousands of H-1B Visa Holders Into Frantic Job Hunt",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003ca href=\"https://layoffs.fyi/\">Mass layoffs\u003c/a> have pitched thousands of Bay Area workers into a desperate search to find another employer before they’re required to self-deport.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "‘It’s a sudden thing that happens, and you have family, you have kids here, who’ve grown up here. And to uproot, sell everything and move back to your home country, within two months. For any human, any individual, it’s hard.’",
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"content": "\u003cdiv class=\"post-body\">\u003cp>An unemployed H-1B visa holder has to find a new employer, or “sponsor,” within 60 days, or leave the country. Thousands of Bay Area tech and biotech workers have surged onto sites like LinkedIn, frantically looking for friendly faces, like 36-year-old \u003ca href=\"https://www.linkedin.com/in/vidhiagrawal/\">Vidhi Agrawal\u003c/a> of San Francisco.\u003c/p>\n\u003cp>An H-1B visa holder herself, Agrawal works at the San Francisco software company Databricks. She and a friend have been running an informal database linking H-1B visa holders with prospective employers. In the last two weeks, the off-hours project has exploded from roughly 50 friends and acquaintances to over 500 people nationwide. She’s also in contact with about 100 hiring managers and recruiters from multiple companies.\u003c/p>\n\u003cp>“It’s a sudden thing that happens, and you have family, you have kids here, who’ve grown up here,” said Agrawal. “And to uproot, sell everything and move back to your home country, within two months. For any human, any individual, it’s hard.” To make matters worse, \u003ca href=\"https://www.kqed.org/news/11913665/200000-documented-dreamers-are-literally-waiting-a-lifetime-for-a-green-card\">many Indian H-1B holders are in a years-long queue to get a green card\u003c/a>, and leaving the country is tantamount to letting go of a huge investment of time and patience.\u003c/p>\n\u003cp>Agrawal added that H-1B visa workers are always particularly vulnerable to layoffs. “We did sign up for this. When we come on work visas, we know what we’re signing up for. It’s not, like, things have changed on us,” she said.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>At the very least, \u003ca href=\"https://www.immihelp.com/h-1b-visa-layoff-and-60-days-grace-period/\">employers are required to notify federal immigration authorities and cover the cost of a plane flight back to the home country\u003c/a> when they lay off H-1B workers. Many companies, however, offer more support than that.\u003c/p>\n\u003cp>Remarking on the mass layoffs at Meta, \u003ca href=\"https://about.fb.com/news/2022/11/mark-zuckerberg-layoff-message-to-employees/\">Mark Zuckerberg, for instance, wrote\u003c/a>, “I know this is especially difficult if you’re here on a visa. There’s a notice period before termination and some visa grace periods, which means everyone will have time to make plans and work through their immigration status. We have dedicated immigration specialists to help guide you based on what you and your family need.” Private attorneys, of course, are eager to help for a fee.\u003c/p>\n\u003cp>\u003ca href=\"https://www.lyft.com/blog/posts/an-update-on-our-team\">Lyft\u003c/a> offers those on visas \u003ca href=\"https://www.lyft.com/blog/posts/an-update-on-our-team\">the option to extend employment (with no expectation to work)\u003c/a> for an additional eight weeks in lieu of eight weeks of severance.\u003c/p>\n\u003cp>“That’s a huge benefit, because it means they have a greater time runway,” said Sophie Alcorn, who runs \u003ca href=\"https://www.alcorn.law/\">Alcorn Immigration Law\u003c/a> in Mountain View and writes about immigration for \u003ca href=\"https://techcrunch.com/2022/11/07/dear-sophie-how-can-i-stay-in-the-us-if-ive-been-laid-off/\">TechCrunch\u003c/a>.\u003c/p>\n\u003cp>“A lot of the laid-off tech workers have plenty of savings. They could find another job eventually. But getting through the holiday season with Thanksgiving just now and the December holidays, plus the hiring freezes, it’s going to be really hard to get an offer within the 60-day grace period that would allow the future employer to have enough prep time to do the three to four weeks of work that it takes to get an H-1B ready for filing with the government,” she said.\u003c/p>\n\u003cp>A number of people familiar with American immigration law say the 60-day grace period doesn’t accurately reflect the panic many workers and their families are in right now because of the paperwork involved in transitioning to a new job. “There’s a whole prefiling subcomponent with a totally different government agency besides USCIS (United States Citizenship and Immigration Services) and the Department of Homeland Security,” Alcorn explained.\u003c/p>\n\u003cp>“You have to get a certified labor condition application approved with the Department of Labor. Plus, many of the companies that have the funds to hire right now are early stage tech companies who listen to their venture capitalists and preserve their cash. So now they can hire, which is great. But if they’re new to the immigration process, getting set up as a petitioning employer takes additional time. So I’ve been advising people to try to get interviews as soon as possible and, if at all possible, try to accept an offer before the end of the first month of the H-1B grace period.”\u003c/p>\n\u003cp>“I’ve been lucky, for the most part,” said 39-year-old \u003ca href=\"https://www.linkedin.com/in/gutgutia/\">Abhishek Gutgutia\u003c/a> of San José. “Companies I’ve worked with have been wonderful. But there are definitely companies out there who take advantage of immigrant workers, H1-B workers, because they are afraid of losing status, or they just don’t know, and that’s not OK.”\u003c/p>\n\u003cp>Gutgutia arrived in the U.S. in 2012 to get his MBA. After graduation, he got an H-1B, then transitioned to an \u003ca href=\"https://www.uscis.gov/working-in-the-united-states/permanent-workers/employment-based-immigration-first-preference-eb-1\">EB1-A\u003c/a>, and got a green card after 10 years of waiting.\u003c/p>\n\u003cp>The entrepreneur saw the mass layoffs as an opportunity to start a new company, \u003ca href=\"http://www.gozeno.io/\">Zeno\u003c/a>, which he characterizes as TurboTax for DIY-minded immigrants. “I’ve been on H-1B visa in the past,” said Gutgutia. “So I know the pain points all too well, which also inspired me to start this venture.”\u003c/p>\n\u003cp>Is there any chance of a fix, even a temporary one, in Washington D.C.? Alcorn says she’s talking about it with lawmakers and professional associations. “We’re putting together a coalition to request executive action to temporarily extend the 60-day grace period for this group of people to 180 days, so that there’s more time runway to stay in the country and look for other jobs, or self-petition green cards or, without illegally working, create a funded start-up that could then be their employer in the future.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"title": "Popular Facebook Group Admin Pulls Plug on Groups Over Content Moderation",
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"content": "\u003cp>History fans who frequent Facebook’s popular history Groups are in for a shock when they next log in. Nick Wright, founder of \u003ca class=\"c-link\" href=\"https://www.facebook.com/HistoryAlliance\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://www.facebook.com/HistoryAlliance\" data-sk=\"tooltip_parent\" data-remove-tab-index=\"true\">History Alliance\u003c/a> — an umbrella group that, until recently, boasted more than two dozen history groups and 1.3 million members — shut down a host of Groups Tuesday night.\u003c/p>\n\u003cp>The Groups closed include SF Photography (with 141,500 members), World History (104,000), Yosemite Photo (35,500), San Francisco Current Events (20,500) and California History (120,000).\u003c/p>\n\u003cp>“That is a good start,” Wright wrote to KQED. Already, in mid-August, he shut down WWII (85,000 members), and then, just a few days ago, Oakland History (61,400). “I think I need to shut all these 1.3 million member groups down. There is just no end game that ends well in this.”\u003c/p>\n\u003cp>Wright, who lives in San José, says he and more than 30 fellow volunteer group administrators have been engaged in a war of attrition with Facebook because of the platform’s AI-led content moderation.\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Facebook’s users are not really customers in the traditional sense. They don’t pay to be on the platform, which boasts close to 3 billion users. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003ca href=\"https://www.theverge.com/2021/12/10/22827708/meta-facebook-instagram-account-lockout-support-tools\">Facebook has been criticized for years for its limited human customer support\u003c/a>, and \u003c/span>\u003cspan style=\"font-weight: 400\">even the power users who run Facebook Groups sometimes struggle to get help.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_11925514\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.30.05-PM.png\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11925514\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.30.05-PM-800x524.png\" alt=\"A screenshot of a post on a Facebook page.\" width=\"800\" height=\"524\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.30.05-PM-800x524.png 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.30.05-PM-1020x667.png 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.30.05-PM-160x105.png 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.30.05-PM.png 1250w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Facebook history Group fans may have noticed recently that their Groups have been paused. The administrators claim the platform’s content-moderation software is driving them to distraction. \u003ccite>(Courtesy of Nick Wright/Image from Facebook)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400\">In a lot of ways, Facebook Groups would seem to be the best example of organic user engagement on the platform: real people talking to each other about common interests. It’s Facebook as the company wants to be seen, judging from its “More Together” ad campaign.\u003c/span>\u003c/p>\n\u003cp>https://www.youtube.com/watch?v=PgGAZOIHxTs\u003c/p>\n\u003cp>In this ad, young hipsters support each other in the search for mental health. But running a bunch of groups has not been good for Nick Wright’s mental health the last couple of years.\u003c/p>\n\u003cp>“They should be encouraging and mentoring us, not putting their foot on our necks,” Wright said. “You would think they were doing us a favor. Somehow they lost sight that we are doing them a favor.”\u003c/p>\n\u003ch2>A failure to communicate\u003c/h2>\n\u003cp>For example, Wright said, a photo with something flesh-colored in it can sometimes “read” as porn to the software. Or let’s say Wright, a \u003ca href=\"https://www.nbcbayarea.com/news/local/san-jose-man-uses-old-pictures-to-create-new-views-of-early-san-francisco/202451/\" target=\"_blank\" rel=\"noopener noreferrer\">self-taught digital stitcher of historic photographs\u003c/a>, writes a mini-essay on a photo of San Francisco long out of copyright protection he’s unearthed. Then he posts that in SF Photography, SF History, California History and other groups in the History Alliance that seem a likely fit.\u003c/p>\n\u003cp>The software may well read these repeat posts as spam, and take action against his account if he keeps doing this kind of thing.\u003c/p>\n\u003cp>A Facebook spokesperson said this would be a “correct” determination on the part of the software, even though Wright is a). an administrator, and b). posting about history in c). history groups.\u003c/p>\n\u003cfigure id=\"attachment_11925516\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.39.09-PM.png\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11925516\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.39.09-PM-800x1099.png\" alt=\"A screenshot from a Facebook message to another user.\" width=\"800\" height=\"1099\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.39.09-PM-800x1099.png 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.39.09-PM-160x220.png 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.39.09-PM.png 830w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A Facebook Messenger exchange between Nick Wright and fellow Facebook user Mark Reed: ‘He did a nice post of an 1860s house that I saw and right while we were talking, FB removed it for Spam. Completely unwarranted,’ Wright wrote. ‘This is a great way to kill a group and stop people from posting and interacting.’ \u003ccite>(Courtesy of Nick Wright/Image from Facebook)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400\">The flesh-colored photo reading as porn, though, would be an example of a “\u003c/span>\u003ca href=\"https://transparency.fb.com/data/community-standards-enforcement/spam/facebook/#restored-content\">\u003cspan style=\"font-weight: 400\">false positive\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">,” a legitimate post the software incorrectly flags as suspicious. \u003ca href=\"https://www.kqed.org/arts/13907310/facebook-account-deletion-ai-content-moderation-failure\">\u003cspan style=\"font-weight: 400\">It happens.\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> The rules that govern Facebook content moderation are also notoriously \u003ca href=\"https://www.washingtonpost.com/technology/2022/08/25/facebook-newsworthiness-politicians-exemption-cross-check/\" target=\"_blank\" rel=\"noopener noreferrer\">inconsistently applied\u003c/a>. Wright also has a host of screenshots to back up his claims that Facebook’s software sometimes temporarily restricts moderators’ personal accounts for failing to stop false positives, or even restricts offending groups. \u003c/span>\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">“We have spent tens of thousands of hours to create these groups without any pay or reward from Facebook,” Wright wrote KQED. “We are now being penalized by Facebook for running these groups, as they hold us accountable for applying their community standards to user posts and regularly victimize us with their erroneous and anemic AI, yet give us no recourse. Now they are stopping new members from joining our groups and threatening to close our groups.”\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">A Facebook spokesperson who dug into his claims rejects Wright’s characterization of what’s happening. The spokesperson wrote that the company recognizes there’s no one-size-fits-all approach to being a group administrator, and that Facebook has a number of resources available to help them run the groups and get help when problems arise — but, no, hands-on human tech support is not often available, even to power users like those in History Alliance.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_11925558\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2023/09/Screen-Shot-2022-09-13-at-4.32.45-PM.jpeg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11925558\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/09/Screen-Shot-2022-09-13-at-4.32.45-PM-800x1160.jpeg\" alt='An alert from Facebook reads \"A group participant shared a comment that goes against our Community Standards on violence and incitement.\"' width=\"800\" height=\"1160\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/09/Screen-Shot-2022-09-13-at-4.32.45-PM-800x1160.jpeg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/09/Screen-Shot-2022-09-13-at-4.32.45-PM-160x232.jpeg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/09/Screen-Shot-2022-09-13-at-4.32.45-PM.jpeg 888w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A screenshot of a flagged Facebook post in the San Francisco Current Events group. \u003ccite>(Courtesy of Nick Wright/Image from Facebook)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The Facebook spokesperson also argued that the history moderators are bringing trouble on themselves in a variety of ways: using more than one personal Facebook account, a violation of \u003ca href=\"https://transparency.fb.com/policies/community-standards/account-integrity-and-authentic-identity/\">Facebook terms\u003c/a>; uploading the same posts in multiple groups at “high frequency,” which qualifies as \u003ca href=\"https://transparency.fb.com/policies/community-standards/spam/\">\u003cspan style=\"font-weight: 400\">spam\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">; and repeatedly posting material that Facebook AI believes they don’t have the copyright to.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Here’s an example of the kind of alert Wright’s administrators receive when a post is deleted by the content-moderation software:\u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">Hello,\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">We’ve removed content posted on your Facebook group San Francisco Music because we received a report that it infringes someone else’s intellectual property rights. Please ensure content posted on your group does not infringe someone else’s intellectual property rights. If additional content is posted to this group that infringes or violates someone else’s rights or otherwise violates the law, Facebook may be required to remove the group entirely.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">The content was posted by ________. The responsible party who posted the content also has been notified about this report.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">Thanks,\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">The Facebook Team\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Wright started moderating in 2013, and claims Facebook used to provide a number of tools to help him manage groups that are no longer available to him. These days, for example, he uses his own Excel spreadsheet to track membership in the various groups. \u003c/span>\u003c/p>\n\u003cp>\u003ca href=\"https://www.kqed.org/news/11855408/social-media-giants-banned-trump-but-they-still-have-lots-of-problems\">\u003cspan style=\"font-weight: 400\">All social platforms face immense pressure\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — from politicians, human rights advocates and, even, \u003c/span>\u003ca href=\"https://www.kqed.org/news/11746028/as-facebook-pivots-to-private-platforms-how-will-we-monitor-fake-news-and-hate-speech\">\u003cspan style=\"font-weight: 400\">journalists like myself\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — to weed out all sorts of \u003c/span>\u003ca href=\"https://www.kqed.org/news/11702239/why-its-so-hard-to-scrub-hate-speech-off-social-media\">\u003cspan style=\"font-weight: 400\">toxic things\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">: porn, spam, \u003c/span>\u003ca href=\"https://www.kqed.org/news/11919374/report-anti-hindu-hate-speech-surges-on-social-media\">\u003cspan style=\"font-weight: 400\">hate speech\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">, \u003c/span>\u003ca href=\"https://www.kqed.org/news/11806039/coronavirus-conspiracies-and-misinformation-what-social-media-companies-are-doing-about-it\">\u003cspan style=\"font-weight: 400\">health-related misinformation\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> and political disinformation. Major platforms all at least attempt to moderate content to ensure civil discourse. In some cases, laws require them to.[pullquote size=\"medium\" align=\"right\" citation=\"Nick Wright, founder, History Alliance Groups on Facebook\"]‘We are now being penalized by Facebook for running these groups as they hold us accountable for applying their community standards to user posts and regularly victimize us with their erroneous and anemic AI, yet give us no recourse.’[/pullquote]\u003c/span>\u003cspan style=\"font-weight: 400\">So, it bears acknowledging that real violations will happen in Facebook Groups, and happen all the time. But the automatic flagging is incessant, according to Wright, leading to something akin to alert fatigue — but also fatigue with the automated relationship he has with the platform’s software.\u003c/span>\u003cspan style=\"font-weight: 400\"> \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">“It’s a judgment call, right and wrong half the time. Then they’re, like, you know, ‘You made a bad call. You approved this thing. And we’re going to hold it against you for the next three months.’ Every time you log on, it shows that you’ve got demerits against the group. It’s just annoying, right?” Wright said.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">He first decided to take down a history group in mid-August, and shared a screenshot of his announcement to his secret group for fellow history administrators. \u003c/span>\u003cspan style=\"font-weight: 400\">Everything shared in a secret group is visible only to its members — and, it turns out, the content-moderation software\u003c/span>\u003cspan style=\"font-weight: 400\">:\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_11925518\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.42.09-PM.png\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-11925518 size-medium\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.42.09-PM-800x948.png\" alt='A screenshot from Facebook that reads \"This post goes against our Community Standards on spam\" at the top.' width=\"800\" height=\"948\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.42.09-PM-800x948.png 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.42.09-PM-1020x1208.png 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.42.09-PM-160x190.png 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.42.09-PM.png 1258w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A screenshot of a message to Nick Wright alerting him that his post had been flagged as spam. \u003ccite>(Courtesy of Nick Wright/Image from Facebook)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400\">The Facebook spokesperson wrote that it’s up to Wright and his colleagues to take better advantage of \u003ca href=\"https://www.facebook.com/community/whats-new/new-tools-features-nurture-community/\">an ever-growing host of software tools\u003c/a>\u003c/span>\u003cspan style=\"font-weight: 400\"> like “\u003c/span>\u003ca href=\"https://www.facebook.com/community/using-key-groups-tools/using-facebook-admin-support/\">\u003cspan style=\"font-weight: 400\">Admin Support\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">,” to educate themselves as to why they and their groups are getting repeatedly dinged by the software. \u003c/span>\u003c/p>\n\u003cp>Occasionally, a rank-and-file Facebook user becomes so upset with the lack of human customer support, \u003ca href=\"https://www.kron4.com/news/bay-area/enraged-facebook-user-convicted-of-threatening-menlo-park-campus/\">they show up at headquarters making physical threats (and get arrested)\u003c/a>. Meta’s independent \u003ca href=\"https://www.bloomberg.com/news/articles/2022-08-25/facebook-meta-is-building-a-customer-service-group-for-content-complaints\">Oversight Board has reportedly received more than a million appeals from users\u003c/a>, many of them related to account support.\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Facebook did offer this comment from the company’s Vice President of Governance Brent Harris: “Meta is investing into improving customer support for our platforms. This is something the board has asked for briefings on and continues to advocate for. The sheer volume of appeals to the board shows that the public sees them as a voice for users on this issue.”\u003c/span>\u003c/p>\n\u003ch2>If users aren’t Meta’s customers, who are?\u003c/h2>\n\u003cp>\u003cspan style=\"font-weight: 400\">However, users aren’t Meta’s customers — advertisers are. During \u003c/span>\u003ca href=\"https://investor.fb.com/investor-events/default.aspx\">\u003cspan style=\"font-weight: 400\">Meta Platforms’ second-quarter 2022 earnings conference call\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">, CEO Mark Zuckerberg said he was pleased with how the company’s content-moderation efforts are coming along. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">“Every quarter, we release a \u003c/span>\u003ca href=\"https://about.fb.com/news/2022/08/community-standards-enforcement-report-q2-2022/\">\u003cspan style=\"font-weight: 400\">community standards enforcement report\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> where, basically, the main metric is identifying what percent of the harmful content do our systems identify and take action on before someone has to report it to us?” said Zuckerberg. “And those metrics are generally moving in the right direction.” \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Subbu Vincent, director of the Journalism and Media Ethics program at the Markkula Center for Applied Ethics at Santa Clara University, suggests a different set of metrics. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">“It would be good for the Oversight Board to ask them to disclose every quarter how many users complained, what were the types of complaints, how many did they process humanly, how many did they process by machine, how many resulted in a reversal of the initial decision because it was a mistake by the company,” Vincent said.\u003c/span>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>History fans who frequent Facebook’s popular history Groups are in for a shock when they next log in. Nick Wright, founder of \u003ca class=\"c-link\" href=\"https://www.facebook.com/HistoryAlliance\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://www.facebook.com/HistoryAlliance\" data-sk=\"tooltip_parent\" data-remove-tab-index=\"true\">History Alliance\u003c/a> — an umbrella group that, until recently, boasted more than two dozen history groups and 1.3 million members — shut down a host of Groups Tuesday night.\u003c/p>\n\u003cp>The Groups closed include SF Photography (with 141,500 members), World History (104,000), Yosemite Photo (35,500), San Francisco Current Events (20,500) and California History (120,000).\u003c/p>\n\u003cp>“That is a good start,” Wright wrote to KQED. Already, in mid-August, he shut down WWII (85,000 members), and then, just a few days ago, Oakland History (61,400). “I think I need to shut all these 1.3 million member groups down. There is just no end game that ends well in this.”\u003c/p>\n\u003cp>Wright, who lives in San José, says he and more than 30 fellow volunteer group administrators have been engaged in a war of attrition with Facebook because of the platform’s AI-led content moderation.\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Facebook’s users are not really customers in the traditional sense. They don’t pay to be on the platform, which boasts close to 3 billion users. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003ca href=\"https://www.theverge.com/2021/12/10/22827708/meta-facebook-instagram-account-lockout-support-tools\">Facebook has been criticized for years for its limited human customer support\u003c/a>, and \u003c/span>\u003cspan style=\"font-weight: 400\">even the power users who run Facebook Groups sometimes struggle to get help.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_11925514\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.30.05-PM.png\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11925514\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.30.05-PM-800x524.png\" alt=\"A screenshot of a post on a Facebook page.\" width=\"800\" height=\"524\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.30.05-PM-800x524.png 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.30.05-PM-1020x667.png 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.30.05-PM-160x105.png 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.30.05-PM.png 1250w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Facebook history Group fans may have noticed recently that their Groups have been paused. The administrators claim the platform’s content-moderation software is driving them to distraction. \u003ccite>(Courtesy of Nick Wright/Image from Facebook)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400\">In a lot of ways, Facebook Groups would seem to be the best example of organic user engagement on the platform: real people talking to each other about common interests. It’s Facebook as the company wants to be seen, judging from its “More Together” ad campaign.\u003c/span>\u003c/p>\u003c/p>\u003cp>\u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutube'>\n \u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutubeInside'>\n \u003ciframe\n loading='lazy'\n class='utils-parseShortcode-shortcodes-__youtubeShortcode__youtubePlayer'\n type='text/html'\n src='//www.youtube.com/embed/PgGAZOIHxTs'\n title='//www.youtube.com/embed/PgGAZOIHxTs'\n allowfullscreen='true'\n style='border:0;'>\u003c/iframe>\n \u003c/span>\n \u003c/span>\u003c/p>\u003cp>\u003cp>In this ad, young hipsters support each other in the search for mental health. But running a bunch of groups has not been good for Nick Wright’s mental health the last couple of years.\u003c/p>\n\u003cp>“They should be encouraging and mentoring us, not putting their foot on our necks,” Wright said. “You would think they were doing us a favor. Somehow they lost sight that we are doing them a favor.”\u003c/p>\n\u003ch2>A failure to communicate\u003c/h2>\n\u003cp>For example, Wright said, a photo with something flesh-colored in it can sometimes “read” as porn to the software. Or let’s say Wright, a \u003ca href=\"https://www.nbcbayarea.com/news/local/san-jose-man-uses-old-pictures-to-create-new-views-of-early-san-francisco/202451/\" target=\"_blank\" rel=\"noopener noreferrer\">self-taught digital stitcher of historic photographs\u003c/a>, writes a mini-essay on a photo of San Francisco long out of copyright protection he’s unearthed. Then he posts that in SF Photography, SF History, California History and other groups in the History Alliance that seem a likely fit.\u003c/p>\n\u003cp>The software may well read these repeat posts as spam, and take action against his account if he keeps doing this kind of thing.\u003c/p>\n\u003cp>A Facebook spokesperson said this would be a “correct” determination on the part of the software, even though Wright is a). an administrator, and b). posting about history in c). history groups.\u003c/p>\n\u003cfigure id=\"attachment_11925516\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.39.09-PM.png\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11925516\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.39.09-PM-800x1099.png\" alt=\"A screenshot from a Facebook message to another user.\" width=\"800\" height=\"1099\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.39.09-PM-800x1099.png 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.39.09-PM-160x220.png 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.39.09-PM.png 830w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A Facebook Messenger exchange between Nick Wright and fellow Facebook user Mark Reed: ‘He did a nice post of an 1860s house that I saw and right while we were talking, FB removed it for Spam. Completely unwarranted,’ Wright wrote. ‘This is a great way to kill a group and stop people from posting and interacting.’ \u003ccite>(Courtesy of Nick Wright/Image from Facebook)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400\">The flesh-colored photo reading as porn, though, would be an example of a “\u003c/span>\u003ca href=\"https://transparency.fb.com/data/community-standards-enforcement/spam/facebook/#restored-content\">\u003cspan style=\"font-weight: 400\">false positive\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">,” a legitimate post the software incorrectly flags as suspicious. \u003ca href=\"https://www.kqed.org/arts/13907310/facebook-account-deletion-ai-content-moderation-failure\">\u003cspan style=\"font-weight: 400\">It happens.\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> The rules that govern Facebook content moderation are also notoriously \u003ca href=\"https://www.washingtonpost.com/technology/2022/08/25/facebook-newsworthiness-politicians-exemption-cross-check/\" target=\"_blank\" rel=\"noopener noreferrer\">inconsistently applied\u003c/a>. Wright also has a host of screenshots to back up his claims that Facebook’s software sometimes temporarily restricts moderators’ personal accounts for failing to stop false positives, or even restricts offending groups. \u003c/span>\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">“We have spent tens of thousands of hours to create these groups without any pay or reward from Facebook,” Wright wrote KQED. “We are now being penalized by Facebook for running these groups, as they hold us accountable for applying their community standards to user posts and regularly victimize us with their erroneous and anemic AI, yet give us no recourse. Now they are stopping new members from joining our groups and threatening to close our groups.”\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">A Facebook spokesperson who dug into his claims rejects Wright’s characterization of what’s happening. The spokesperson wrote that the company recognizes there’s no one-size-fits-all approach to being a group administrator, and that Facebook has a number of resources available to help them run the groups and get help when problems arise — but, no, hands-on human tech support is not often available, even to power users like those in History Alliance.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_11925558\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2023/09/Screen-Shot-2022-09-13-at-4.32.45-PM.jpeg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11925558\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/09/Screen-Shot-2022-09-13-at-4.32.45-PM-800x1160.jpeg\" alt='An alert from Facebook reads \"A group participant shared a comment that goes against our Community Standards on violence and incitement.\"' width=\"800\" height=\"1160\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/09/Screen-Shot-2022-09-13-at-4.32.45-PM-800x1160.jpeg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/09/Screen-Shot-2022-09-13-at-4.32.45-PM-160x232.jpeg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/09/Screen-Shot-2022-09-13-at-4.32.45-PM.jpeg 888w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A screenshot of a flagged Facebook post in the San Francisco Current Events group. \u003ccite>(Courtesy of Nick Wright/Image from Facebook)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The Facebook spokesperson also argued that the history moderators are bringing trouble on themselves in a variety of ways: using more than one personal Facebook account, a violation of \u003ca href=\"https://transparency.fb.com/policies/community-standards/account-integrity-and-authentic-identity/\">Facebook terms\u003c/a>; uploading the same posts in multiple groups at “high frequency,” which qualifies as \u003ca href=\"https://transparency.fb.com/policies/community-standards/spam/\">\u003cspan style=\"font-weight: 400\">spam\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">; and repeatedly posting material that Facebook AI believes they don’t have the copyright to.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Here’s an example of the kind of alert Wright’s administrators receive when a post is deleted by the content-moderation software:\u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">Hello,\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">We’ve removed content posted on your Facebook group San Francisco Music because we received a report that it infringes someone else’s intellectual property rights. Please ensure content posted on your group does not infringe someone else’s intellectual property rights. If additional content is posted to this group that infringes or violates someone else’s rights or otherwise violates the law, Facebook may be required to remove the group entirely.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">The content was posted by ________. The responsible party who posted the content also has been notified about this report.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">Thanks,\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">The Facebook Team\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Wright started moderating in 2013, and claims Facebook used to provide a number of tools to help him manage groups that are no longer available to him. These days, for example, he uses his own Excel spreadsheet to track membership in the various groups. \u003c/span>\u003c/p>\n\u003cp>\u003ca href=\"https://www.kqed.org/news/11855408/social-media-giants-banned-trump-but-they-still-have-lots-of-problems\">\u003cspan style=\"font-weight: 400\">All social platforms face immense pressure\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — from politicians, human rights advocates and, even, \u003c/span>\u003ca href=\"https://www.kqed.org/news/11746028/as-facebook-pivots-to-private-platforms-how-will-we-monitor-fake-news-and-hate-speech\">\u003cspan style=\"font-weight: 400\">journalists like myself\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — to weed out all sorts of \u003c/span>\u003ca href=\"https://www.kqed.org/news/11702239/why-its-so-hard-to-scrub-hate-speech-off-social-media\">\u003cspan style=\"font-weight: 400\">toxic things\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">: porn, spam, \u003c/span>\u003ca href=\"https://www.kqed.org/news/11919374/report-anti-hindu-hate-speech-surges-on-social-media\">\u003cspan style=\"font-weight: 400\">hate speech\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">, \u003c/span>\u003ca href=\"https://www.kqed.org/news/11806039/coronavirus-conspiracies-and-misinformation-what-social-media-companies-are-doing-about-it\">\u003cspan style=\"font-weight: 400\">health-related misinformation\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> and political disinformation. Major platforms all at least attempt to moderate content to ensure civil discourse. In some cases, laws require them to.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/span>\u003cspan style=\"font-weight: 400\">So, it bears acknowledging that real violations will happen in Facebook Groups, and happen all the time. But the automatic flagging is incessant, according to Wright, leading to something akin to alert fatigue — but also fatigue with the automated relationship he has with the platform’s software.\u003c/span>\u003cspan style=\"font-weight: 400\"> \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">“It’s a judgment call, right and wrong half the time. Then they’re, like, you know, ‘You made a bad call. You approved this thing. And we’re going to hold it against you for the next three months.’ Every time you log on, it shows that you’ve got demerits against the group. It’s just annoying, right?” Wright said.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">He first decided to take down a history group in mid-August, and shared a screenshot of his announcement to his secret group for fellow history administrators. \u003c/span>\u003cspan style=\"font-weight: 400\">Everything shared in a secret group is visible only to its members — and, it turns out, the content-moderation software\u003c/span>\u003cspan style=\"font-weight: 400\">:\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_11925518\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.42.09-PM.png\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-11925518 size-medium\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.42.09-PM-800x948.png\" alt='A screenshot from Facebook that reads \"This post goes against our Community Standards on spam\" at the top.' width=\"800\" height=\"948\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.42.09-PM-800x948.png 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.42.09-PM-1020x1208.png 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.42.09-PM-160x190.png 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/09/Screen-Shot-2022-09-13-at-3.42.09-PM.png 1258w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A screenshot of a message to Nick Wright alerting him that his post had been flagged as spam. \u003ccite>(Courtesy of Nick Wright/Image from Facebook)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400\">The Facebook spokesperson wrote that it’s up to Wright and his colleagues to take better advantage of \u003ca href=\"https://www.facebook.com/community/whats-new/new-tools-features-nurture-community/\">an ever-growing host of software tools\u003c/a>\u003c/span>\u003cspan style=\"font-weight: 400\"> like “\u003c/span>\u003ca href=\"https://www.facebook.com/community/using-key-groups-tools/using-facebook-admin-support/\">\u003cspan style=\"font-weight: 400\">Admin Support\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">,” to educate themselves as to why they and their groups are getting repeatedly dinged by the software. \u003c/span>\u003c/p>\n\u003cp>Occasionally, a rank-and-file Facebook user becomes so upset with the lack of human customer support, \u003ca href=\"https://www.kron4.com/news/bay-area/enraged-facebook-user-convicted-of-threatening-menlo-park-campus/\">they show up at headquarters making physical threats (and get arrested)\u003c/a>. Meta’s independent \u003ca href=\"https://www.bloomberg.com/news/articles/2022-08-25/facebook-meta-is-building-a-customer-service-group-for-content-complaints\">Oversight Board has reportedly received more than a million appeals from users\u003c/a>, many of them related to account support.\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Facebook did offer this comment from the company’s Vice President of Governance Brent Harris: “Meta is investing into improving customer support for our platforms. This is something the board has asked for briefings on and continues to advocate for. The sheer volume of appeals to the board shows that the public sees them as a voice for users on this issue.”\u003c/span>\u003c/p>\n\u003ch2>If users aren’t Meta’s customers, who are?\u003c/h2>\n\u003cp>\u003cspan style=\"font-weight: 400\">However, users aren’t Meta’s customers — advertisers are. During \u003c/span>\u003ca href=\"https://investor.fb.com/investor-events/default.aspx\">\u003cspan style=\"font-weight: 400\">Meta Platforms’ second-quarter 2022 earnings conference call\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">, CEO Mark Zuckerberg said he was pleased with how the company’s content-moderation efforts are coming along. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">“Every quarter, we release a \u003c/span>\u003ca href=\"https://about.fb.com/news/2022/08/community-standards-enforcement-report-q2-2022/\">\u003cspan style=\"font-weight: 400\">community standards enforcement report\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> where, basically, the main metric is identifying what percent of the harmful content do our systems identify and take action on before someone has to report it to us?” said Zuckerberg. “And those metrics are generally moving in the right direction.” \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Subbu Vincent, director of the Journalism and Media Ethics program at the Markkula Center for Applied Ethics at Santa Clara University, suggests a different set of metrics. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">“It would be good for the Oversight Board to ask them to disclose every quarter how many users complained, what were the types of complaints, how many did they process humanly, how many did they process by machine, how many resulted in a reversal of the initial decision because it was a mistake by the company,” Vincent said.\u003c/span>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>\u003cb>Smithfield Foods Factory Closes\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Last week, the meat-packing giant Smithfield Foods announced it will close its factory in Vernon, CA, citing the high cost of doing business in the Golden State. About 1,800 employees will lose their jobs in February next year, although some could relocate to other Smithfield facilities outside of California.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">We talk to New York Times economics correspondent \u003c/span>\u003cb>Kurtis Lee, \u003c/b>\u003cspan style=\"font-weight: 400\">who reported on the Smithfield Foods story and what it says about doing business in California.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Are People Leaving the Golden State?\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The pandemic and high housing prices are often cited as fueling a wave of departures from the San Francisco Bay area, but are people and businesses actually fleeing in search of better opportunities elsewhere? We look at shifts in the Bay Area’s demographics and workforce. \u003c/span>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Guests:\u003c/span>\u003c/p>\n\u003cul>\n\u003cli style=\"font-weight: 400\">\u003cspan style=\"font-weight: 400\">Abbie Langston, Director of Equitable Economy, PolicyLink\u003c/span>\u003c/li>\n\u003cli style=\"font-weight: 400\">\u003cspan style=\"font-weight: 400\">Rachael Myrow, KQED Silicon Valley Desk senior editor\u003c/span>\u003c/li>\n\u003cli style=\"font-weight: 400\">\u003cspan style=\"font-weight: 400\">Jeremy C. Owens, San Francisco bureau chief, MarketWatch \u003c/span>\u003c/li>\n\u003c/ul>\n\u003cp>\u003cb>Something Beautiful: Bill Russell\u003c/b>\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Last Sunday, the Bay Area and the basketball world lost an icon: Bill Russell is arguably the greatest champion the sport has ever seen. Yet, Russell’s legacy off the court is where he really left a mark. This week’s Something Beautiful celebrates Bill Russell’s impact on sports and the civil rights movement. \u003c/span>\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cb>Smithfield Foods Factory Closes\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Last week, the meat-packing giant Smithfield Foods announced it will close its factory in Vernon, CA, citing the high cost of doing business in the Golden State. About 1,800 employees will lose their jobs in February next year, although some could relocate to other Smithfield facilities outside of California.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">We talk to New York Times economics correspondent \u003c/span>\u003cb>Kurtis Lee, \u003c/b>\u003cspan style=\"font-weight: 400\">who reported on the Smithfield Foods story and what it says about doing business in California.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Are People Leaving the Golden State?\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The pandemic and high housing prices are often cited as fueling a wave of departures from the San Francisco Bay area, but are people and businesses actually fleeing in search of better opportunities elsewhere? We look at shifts in the Bay Area’s demographics and workforce. \u003c/span>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Guests:\u003c/span>\u003c/p>\n\u003cul>\n\u003cli style=\"font-weight: 400\">\u003cspan style=\"font-weight: 400\">Abbie Langston, Director of Equitable Economy, PolicyLink\u003c/span>\u003c/li>\n\u003cli style=\"font-weight: 400\">\u003cspan style=\"font-weight: 400\">Rachael Myrow, KQED Silicon Valley Desk senior editor\u003c/span>\u003c/li>\n\u003cli style=\"font-weight: 400\">\u003cspan style=\"font-weight: 400\">Jeremy C. Owens, San Francisco bureau chief, MarketWatch \u003c/span>\u003c/li>\n\u003c/ul>\n\u003cp>\u003cb>Something Beautiful: Bill Russell\u003c/b>\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Last Sunday, the Bay Area and the basketball world lost an icon: Bill Russell is arguably the greatest champion the sport has ever seen. Yet, Russell’s legacy off the court is where he really left a mark. This week’s Something Beautiful celebrates Bill Russell’s impact on sports and the civil rights movement. \u003c/span>\u003c/p>\n\n\u003c/div>\u003c/p>",
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"slug": "report-anti-hindu-hate-speech-surges-on-social-media",
"title": "Social Media Platforms See a Spike in Anti-Hindu Hate Speech, Report Says",
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"content": "\u003cp>\u003cem>Note: This article’s visual assets contain offensive language.\u003c/em>\u003c/p>\n\u003cp>A new report finds that \u003ca href=\"https://networkcontagion.us/reports/7-11-22-anti-hindu-disinformation-a-case-study-of-hinduphobia-on-social-media/\">Islamists, white nationalists and other extremists are sharing hate speech and hate-filled memes about Hindus on social media\u003c/a>.\u003c/p>\n\u003cp>The real-world security concerns are substantial, especially in regions with \u003ca href=\"https://aapidata.com/wp-content/uploads/2022/06/CA_State_of_AANHPIs_Report_2022.pdf\">large Hindu communities\u003c/a> like the San Francisco Bay Area, where nearly half a million Asian Indians live.[pullquote size='medium' citation='John Farmer, director, Miller Center for Community Protection and Resilience, Rutgers University']‘The threats can be mitigated, even if they can’t be completely stopped.’[/pullquote]\u003c/p>\n\u003cp>“Anti-Hindu Disinformation: A Case Study of Hinduphobia on Social Media” comes out of a new cyber-social threat identification and forecasting center at Rutgers University. The center is a partnership between Rutgers’ \u003ca href=\"https://millercenter.rutgers.edu\" target=\"_blank\" rel=\"noopener noreferrer\">Miller Center for Community Protection and Resilience\u003c/a>, Rutgers’ \u003ca href=\"https://intel.rutgers.edu/about-center\" target=\"_blank\" rel=\"noopener noreferrer\">Center for Critical Intelligence Studies\u003c/a> and the nonprofit \u003ca href=\"https://networkcontagion.us/reports/\" target=\"_blank\" rel=\"noopener noreferrer\">Network Contagion Research Institute\u003c/a>.\u003c/p>\n\u003cp>The research effort was led by graduating senior Prasiddha Sudhakar, who used machine learning tools to explore the social media landscape for anti-Hindu disinformation. She was pretty sure there would be plenty of it, she said.\u003c/p>\n\u003cp>“I wouldn’t say I was surprised, given that there’s been a massive rise in all forms of ethnic hatred, whether it’s antisemitism, or Islamophobia, or anti-Asian hate,” she added.\u003c/p>\n\u003cfigure id=\"attachment_11919506\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM.png\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11919506\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM-800x426.png\" alt=\"A graph.\" width=\"800\" height=\"426\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM-800x426.png 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM-1020x543.png 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM-160x85.png 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM-1536x818.png 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM-2048x1091.png 2048w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM-1920x1023.png 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A charge shows a spike in use of terms like ‘Hindu’ and ‘pajeet’ on Telegram in the early months of 2022. \u003ccite>(Courtesy of Network Contagion Lab at Rutgers University)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>She and other Rutgers students found explosive growth in anti-Hindu slurs and slogans in the United States, beginning in the fall of 2021. This was on social media platforms you might expect to foster extremism, like 4chan and Gab, but also on mainstream platforms like Twitter, TikTok and Telegram.\u003c/p>\n\u003cp>“These very specific tropes are targeted right directly at Hindus,” Sudhakar said.\u003c/p>\n\u003cp>Commonly, there’s a spike in hate speech whenever someone rises to prominence from a community that’s historically been the target of prejudice. One recent example comes from San Francisco.\u003c/p>\n\u003cp>“\u003ca href=\"https://www.npr.org/2021/11/30/1060035782/parag-agarwal-twitter-ceo\">Parag Agrawal was appointed as Twitter CEO\u003c/a>,” said Sudhakar, citing the November promotion. “Immediately, there arises anti-Hindu disinformation on social media, where there were spikes in certain ethnic slurs used against him in particular.”\u003c/p>\n\u003cfigure id=\"attachment_11919392\" class=\"wp-caption aligncenter\" style=\"max-width: 1644px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11919392\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/07/pajeet-2-4chan-pajeet-hindu-india-1.jpeg\" alt=\"A word cloud of offensive, anti-Hindu slurs trending on various social media platforms.\" width=\"1644\" height=\"1600\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/pajeet-2-4chan-pajeet-hindu-india-1.jpeg 1644w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/pajeet-2-4chan-pajeet-hindu-india-1-800x779.jpeg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/pajeet-2-4chan-pajeet-hindu-india-1-1020x993.jpeg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/pajeet-2-4chan-pajeet-hindu-india-1-160x156.jpeg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/pajeet-2-4chan-pajeet-hindu-india-1-1536x1495.jpeg 1536w\" sizes=\"(max-width: 1644px) 100vw, 1644px\">\u003cfigcaption class=\"wp-caption-text\">A word cloud of offensive, anti-Hindu slurs trending on various social media platforms. \u003ccite>(Courtesy of Network Contagion Lab at Rutgers University)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>But Sudhakar and her colleagues discovered much of the anti-Hindu hate speech surge can be tied to Iranian state-sponsored trolls who are keen to exploit longstanding geopolitical tensions between Muslims and Hindus, Pakistanis and Indians.\u003c/p>\n\u003cblockquote>\u003cp>As the connection between political events and the volume of Hinduphobic Iranian troll activity demonstrates, Anti-Hindu disinformation fluctuates with geopolitical incentives. Iran’s role as mediator between India and Pakistan becomes more substantial as conflict between the nations grows.\u003c/p>\u003c/blockquote>\n\u003cp style=\"text-align: right\">\u003cem>— “Anti-Hindu Disinformation: A Case Study of Hinduphobia on Social Media”\u003c/em>\u003c/p>\n\u003cp dir=\"ltr\">Twitter was the only social media platforms to respond when contacted by KQED.\u003c/p>\n\u003cp dir=\"ltr\">“We are committed to combating abuse motivated by hatred, prejudice or intolerance, particularly abuse that seeks to silence the voices of those who have been historically marginalized. For this reason, we prohibit behavior that targets individuals or groups with abuse based on their perceived membership in a protected category,” a spokesperson wrote.\u003c/p>\n\u003cp dir=\"ltr\">She added that the San Francisco-based company has “expanded our rules against dehumanization to all protected categories as well including religion and caste.”\u003c/p>\n\u003ch2>The potential for real-world violence\u003c/h2>\n\u003cp dir=\"ltr\">Content moderation teams at all the major social media platforms are “drinking from a firehose” of hateful content, according to John Farmer, who directs the Miller Center for Community Protection and Resilience at Rutgers, part of the collaboration that produced the report. The platforms have proved fertile breeding grounds for \u003ca href=\"https://www.kqed.org/news/11746552/no-lone-shooter-how-anti-semitism-is-winning-new-converts-on-the-internet\" target=\"_blank\" rel=\"noopener noreferrer\">resurrecting and refreshing hate speech tropes\u003c/a> or memes.\u003c/p>\n\u003cp>Farmer said recent real-world attacks demonstrate that\u003ca href=\"https://www.kqed.org/news/11765841/how-hate-filled-online-groups-encourage-budding-psychopaths-to-kill-others\"> violence commonly follows hateful memes, hashtags and such\u003c/a>.\u003c/p>\n\u003cp>“The common thread here is the use and abuse of social media,” he said, adding that he hopes Hindu communities in California and beyond will reach out to other faith communities already working to protect themselves, like Jews and Sikhs, to help them establish “a clear chain of what happens if something does come down.”\u003c/p>\n\u003cp>“There’s somebody detailed to respond to press inquiries. There’s somebody identified as their liaison to law enforcement. The threats can be mitigated, even if they can’t be completely stopped,” he said.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cem>Note: This article’s visual assets contain offensive language.\u003c/em>\u003c/p>\n\u003cp>A new report finds that \u003ca href=\"https://networkcontagion.us/reports/7-11-22-anti-hindu-disinformation-a-case-study-of-hinduphobia-on-social-media/\">Islamists, white nationalists and other extremists are sharing hate speech and hate-filled memes about Hindus on social media\u003c/a>.\u003c/p>\n\u003cp>The real-world security concerns are substantial, especially in regions with \u003ca href=\"https://aapidata.com/wp-content/uploads/2022/06/CA_State_of_AANHPIs_Report_2022.pdf\">large Hindu communities\u003c/a> like the San Francisco Bay Area, where nearly half a million Asian Indians live.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“Anti-Hindu Disinformation: A Case Study of Hinduphobia on Social Media” comes out of a new cyber-social threat identification and forecasting center at Rutgers University. The center is a partnership between Rutgers’ \u003ca href=\"https://millercenter.rutgers.edu\" target=\"_blank\" rel=\"noopener noreferrer\">Miller Center for Community Protection and Resilience\u003c/a>, Rutgers’ \u003ca href=\"https://intel.rutgers.edu/about-center\" target=\"_blank\" rel=\"noopener noreferrer\">Center for Critical Intelligence Studies\u003c/a> and the nonprofit \u003ca href=\"https://networkcontagion.us/reports/\" target=\"_blank\" rel=\"noopener noreferrer\">Network Contagion Research Institute\u003c/a>.\u003c/p>\n\u003cp>The research effort was led by graduating senior Prasiddha Sudhakar, who used machine learning tools to explore the social media landscape for anti-Hindu disinformation. She was pretty sure there would be plenty of it, she said.\u003c/p>\n\u003cp>“I wouldn’t say I was surprised, given that there’s been a massive rise in all forms of ethnic hatred, whether it’s antisemitism, or Islamophobia, or anti-Asian hate,” she added.\u003c/p>\n\u003cfigure id=\"attachment_11919506\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM.png\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11919506\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM-800x426.png\" alt=\"A graph.\" width=\"800\" height=\"426\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM-800x426.png 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM-1020x543.png 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM-160x85.png 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM-1536x818.png 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM-2048x1091.png 2048w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/Screen-Shot-2022-07-13-at-11.39.38-AM-1920x1023.png 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A charge shows a spike in use of terms like ‘Hindu’ and ‘pajeet’ on Telegram in the early months of 2022. \u003ccite>(Courtesy of Network Contagion Lab at Rutgers University)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>She and other Rutgers students found explosive growth in anti-Hindu slurs and slogans in the United States, beginning in the fall of 2021. This was on social media platforms you might expect to foster extremism, like 4chan and Gab, but also on mainstream platforms like Twitter, TikTok and Telegram.\u003c/p>\n\u003cp>“These very specific tropes are targeted right directly at Hindus,” Sudhakar said.\u003c/p>\n\u003cp>Commonly, there’s a spike in hate speech whenever someone rises to prominence from a community that’s historically been the target of prejudice. One recent example comes from San Francisco.\u003c/p>\n\u003cp>“\u003ca href=\"https://www.npr.org/2021/11/30/1060035782/parag-agarwal-twitter-ceo\">Parag Agrawal was appointed as Twitter CEO\u003c/a>,” said Sudhakar, citing the November promotion. “Immediately, there arises anti-Hindu disinformation on social media, where there were spikes in certain ethnic slurs used against him in particular.”\u003c/p>\n\u003cfigure id=\"attachment_11919392\" class=\"wp-caption aligncenter\" style=\"max-width: 1644px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11919392\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/07/pajeet-2-4chan-pajeet-hindu-india-1.jpeg\" alt=\"A word cloud of offensive, anti-Hindu slurs trending on various social media platforms.\" width=\"1644\" height=\"1600\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/pajeet-2-4chan-pajeet-hindu-india-1.jpeg 1644w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/pajeet-2-4chan-pajeet-hindu-india-1-800x779.jpeg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/pajeet-2-4chan-pajeet-hindu-india-1-1020x993.jpeg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/pajeet-2-4chan-pajeet-hindu-india-1-160x156.jpeg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/07/pajeet-2-4chan-pajeet-hindu-india-1-1536x1495.jpeg 1536w\" sizes=\"(max-width: 1644px) 100vw, 1644px\">\u003cfigcaption class=\"wp-caption-text\">A word cloud of offensive, anti-Hindu slurs trending on various social media platforms. \u003ccite>(Courtesy of Network Contagion Lab at Rutgers University)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>But Sudhakar and her colleagues discovered much of the anti-Hindu hate speech surge can be tied to Iranian state-sponsored trolls who are keen to exploit longstanding geopolitical tensions between Muslims and Hindus, Pakistanis and Indians.\u003c/p>\n\u003cblockquote>\u003cp>As the connection between political events and the volume of Hinduphobic Iranian troll activity demonstrates, Anti-Hindu disinformation fluctuates with geopolitical incentives. Iran’s role as mediator between India and Pakistan becomes more substantial as conflict between the nations grows.\u003c/p>\u003c/blockquote>\n\u003cp style=\"text-align: right\">\u003cem>— “Anti-Hindu Disinformation: A Case Study of Hinduphobia on Social Media”\u003c/em>\u003c/p>\n\u003cp dir=\"ltr\">Twitter was the only social media platforms to respond when contacted by KQED.\u003c/p>\n\u003cp dir=\"ltr\">“We are committed to combating abuse motivated by hatred, prejudice or intolerance, particularly abuse that seeks to silence the voices of those who have been historically marginalized. For this reason, we prohibit behavior that targets individuals or groups with abuse based on their perceived membership in a protected category,” a spokesperson wrote.\u003c/p>\n\u003cp dir=\"ltr\">She added that the San Francisco-based company has “expanded our rules against dehumanization to all protected categories as well including religion and caste.”\u003c/p>\n\u003ch2>The potential for real-world violence\u003c/h2>\n\u003cp dir=\"ltr\">Content moderation teams at all the major social media platforms are “drinking from a firehose” of hateful content, according to John Farmer, who directs the Miller Center for Community Protection and Resilience at Rutgers, part of the collaboration that produced the report. The platforms have proved fertile breeding grounds for \u003ca href=\"https://www.kqed.org/news/11746552/no-lone-shooter-how-anti-semitism-is-winning-new-converts-on-the-internet\" target=\"_blank\" rel=\"noopener noreferrer\">resurrecting and refreshing hate speech tropes\u003c/a> or memes.\u003c/p>\n\u003cp>Farmer said recent real-world attacks demonstrate that\u003ca href=\"https://www.kqed.org/news/11765841/how-hate-filled-online-groups-encourage-budding-psychopaths-to-kill-others\"> violence commonly follows hateful memes, hashtags and such\u003c/a>.\u003c/p>\n\u003cp>“The common thread here is the use and abuse of social media,” he said, adding that he hopes Hindu communities in California and beyond will reach out to other faith communities already working to protect themselves, like Jews and Sikhs, to help them establish “a clear chain of what happens if something does come down.”\u003c/p>\n\u003cp>“There’s somebody detailed to respond to press inquiries. There’s somebody identified as their liaison to law enforcement. The threats can be mitigated, even if they can’t be completely stopped,” he said.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>For years, Ukraine has been one of Silicon Valley’s favorite offshore outposts for educated, cheap IT labor. There are now roughly 20,000 people of Ukrainian descent living in the Bay Area, according to the \u003ca href=\"https://san-francisco.mfa.gov.ua/en\" target=\"_blank\" rel=\"noopener noreferrer\">Ukrainian consulate in San Francisco\u003c/a>.\u003c/p>\n\u003cp>The connections between the two regions are not simply economic. Strong cultural affinities have developed. People move between the Bay Area and Ukraine and work together on projects. They get married to each other.\u003c/p>\n\u003cp>“My wife is Ukrainian,” said John Sung Kim, CEO of the Bay Area-based outsourcing company \u003ca href=\"https://jetbridge.com\" target=\"_blank\" rel=\"noopener noreferrer\">JetBridge\u003c/a>. He’s married to a Ukrainian woman, with in-laws in one of the disputed regions.\u003c/p>\n\u003cp>They told him tanks have arrived in their town \u003ca href=\"https://www.npr.org/live-updates/ukraine-russia-invasion-putin\">as Russia’s long-feared assault on Ukraine began Thursday\u003c/a>, and they’ve relocated to their basement. “So we need evacuation plans for them,” Kim said.\u003c/p>\n\u003cp>JetBridge employs more than 20 people in Ukraine, and the company has been working on contingency plans to get them out: to western Ukraine, to Poland, or even to the Bay Area.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“If we have to evacuate them, we also have to evacuate their families. And so this could be 100 people,” Kim said. But it’s an open question when that might happen. “Airports have been bombed and traffic is a no go. People are stuck.”\u003c/p>\n\u003cp>Then there’s the JetBridge team in Belarus, dependent, like their co-workers in Ukraine, on international money transfers for their salaries. Kim fears financial sanctions on Russia could be extended to include Belarus, a Russian ally. Should that happen, it could become difficult to pay his employees there. “So now we have questions, like, do we need to extract people out of Belarus?” he said.\u003c/p>\n\u003cfigure id=\"attachment_11906424\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11906424\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/02/CyclistUkraineFlag.jpg\" alt=\"cyclist carrying bright yellow and blue ukrainian flag rides under series of metal hoops under a blue sky\" width=\"1920\" height=\"1416\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/CyclistUkraineFlag.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/CyclistUkraineFlag-800x590.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/CyclistUkraineFlag-1020x752.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/CyclistUkraineFlag-160x118.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/CyclistUkraineFlag-1536x1133.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">A bicyclist waves the Ukrainian flag over his head as he rides through the Sonic Runway, an art installation outside San Jose City Hall. \u003ccite>(Rachael Myrow/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>While many companies big and small employ Ukrainians here or in Ukraine, those contacted by KQED declined to identify specific employees out of concern for their safety.\u003c/p>\n\u003cp>JustAnswer, a San Francisco-based tech company that employs 252 people in Ukraine, \u003ca href=\"https://www.sfchronicle.com/tech/article/How-Russia-invading-Ukraine-affects-the-workforce-16938923.php\">also has been working on contingency plans to keep its workers safe, make sure they get paid — and handle workers who want to serve in Ukraine’s military\u003c/a>, according to The San Francisco Chronicle.\u003c/p>\n\u003cp>Google, Oracle, Snap, Grammarly and Ring also employ workers in Ukraine.\u003c/p>\n\u003cp>A spokesperson for Ring said the company is in close contact with the people it does business with in Ukraine, and that “we’re of course monitoring their well-being with great care.”\u003c/p>\n\u003cp>“This is not the first time that our team members in Ukraine have experienced heightened uncertainty,” said a spokesperson for Grammarly, \u003ca href=\"https://gbozhok.medium.com/grammarly-the-story-of-how-three-ukrainians-created-the-most-popular-online-grammar-checker-5c3f20a2f66a\" target=\"_blank\" rel=\"noopener noreferrer\">a company founded by Ukrainians\u003c/a>.\u003c/p>\n\u003cp>“Grammarly also supports all of our team members, including those who call Ukraine home, with various mental health benefits and frequent internal communication updates that aim to provide clarity in a time of uncertainty,” the spokesperson said. “Our contingency plans also account for ensuring Grammarly’s services will not be disrupted. This includes backup communication methods and temporary transfer of business-critical responsibilities to team members outside of Ukraine to ensure our Ukraine-based team members can focus on the immediate safety of themselves and their families.”\u003c/p>\n\u003cp>In 2014, after Russia invaded and annexed Crimea, the nonprofit humanitarian aid organization \u003ca href=\"https://novaukraine.org/\">Nova Ukraine\u003c/a> was born in the Bay Area. It’s one of several groups raising funds for causes ranging from helping underserved children in Ukraine with educational aid, to COVID relief, to a letter-writing campaign directed at U.S. lawmakers regarding the Russian invasion.\u003c/p>\n\u003cp>“I have fewer connections now than before,” said Igor Markov, a research scientist for a prominent Silicon Valley company who volunteers for Nova Ukraine in his spare time.\u003c/p>\n\u003cp>He came to the U.S. in 1993 to study mathematics in graduate school. He estimates that a third of his high school class from Kyiv now lives in the U.S., reflecting how enmeshed the two countries have become in the last three decades.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>“Putin and his subservient government and parliament — they have gone way too far,” Markov said. “It’s not a matter of Russians versus Ukrainians at all. It’s a matter of Putin versus the world.”\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“If we have to evacuate them, we also have to evacuate their families. And so this could be 100 people,” Kim said. But it’s an open question when that might happen. “Airports have been bombed and traffic is a no go. People are stuck.”\u003c/p>\n\u003cp>Then there’s the JetBridge team in Belarus, dependent, like their co-workers in Ukraine, on international money transfers for their salaries. Kim fears financial sanctions on Russia could be extended to include Belarus, a Russian ally. Should that happen, it could become difficult to pay his employees there. “So now we have questions, like, do we need to extract people out of Belarus?” he said.\u003c/p>\n\u003cfigure id=\"attachment_11906424\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11906424\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/02/CyclistUkraineFlag.jpg\" alt=\"cyclist carrying bright yellow and blue ukrainian flag rides under series of metal hoops under a blue sky\" width=\"1920\" height=\"1416\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/CyclistUkraineFlag.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/CyclistUkraineFlag-800x590.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/CyclistUkraineFlag-1020x752.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/CyclistUkraineFlag-160x118.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/CyclistUkraineFlag-1536x1133.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">A bicyclist waves the Ukrainian flag over his head as he rides through the Sonic Runway, an art installation outside San Jose City Hall. \u003ccite>(Rachael Myrow/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>While many companies big and small employ Ukrainians here or in Ukraine, those contacted by KQED declined to identify specific employees out of concern for their safety.\u003c/p>\n\u003cp>JustAnswer, a San Francisco-based tech company that employs 252 people in Ukraine, \u003ca href=\"https://www.sfchronicle.com/tech/article/How-Russia-invading-Ukraine-affects-the-workforce-16938923.php\">also has been working on contingency plans to keep its workers safe, make sure they get paid — and handle workers who want to serve in Ukraine’s military\u003c/a>, according to The San Francisco Chronicle.\u003c/p>\n\u003cp>Google, Oracle, Snap, Grammarly and Ring also employ workers in Ukraine.\u003c/p>\n\u003cp>A spokesperson for Ring said the company is in close contact with the people it does business with in Ukraine, and that “we’re of course monitoring their well-being with great care.”\u003c/p>\n\u003cp>“This is not the first time that our team members in Ukraine have experienced heightened uncertainty,” said a spokesperson for Grammarly, \u003ca href=\"https://gbozhok.medium.com/grammarly-the-story-of-how-three-ukrainians-created-the-most-popular-online-grammar-checker-5c3f20a2f66a\" target=\"_blank\" rel=\"noopener noreferrer\">a company founded by Ukrainians\u003c/a>.\u003c/p>\n\u003cp>“Grammarly also supports all of our team members, including those who call Ukraine home, with various mental health benefits and frequent internal communication updates that aim to provide clarity in a time of uncertainty,” the spokesperson said. “Our contingency plans also account for ensuring Grammarly’s services will not be disrupted. This includes backup communication methods and temporary transfer of business-critical responsibilities to team members outside of Ukraine to ensure our Ukraine-based team members can focus on the immediate safety of themselves and their families.”\u003c/p>\n\u003cp>In 2014, after Russia invaded and annexed Crimea, the nonprofit humanitarian aid organization \u003ca href=\"https://novaukraine.org/\">Nova Ukraine\u003c/a> was born in the Bay Area. It’s one of several groups raising funds for causes ranging from helping underserved children in Ukraine with educational aid, to COVID relief, to a letter-writing campaign directed at U.S. lawmakers regarding the Russian invasion.\u003c/p>\n\u003cp>“I have fewer connections now than before,” said Igor Markov, a research scientist for a prominent Silicon Valley company who volunteers for Nova Ukraine in his spare time.\u003c/p>\n\u003cp>He came to the U.S. in 1993 to study mathematics in graduate school. He estimates that a third of his high school class from Kyiv now lives in the U.S., reflecting how enmeshed the two countries have become in the last three decades.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>“Putin and his subservient government and parliament — they have gone way too far,” Markov said. “It’s not a matter of Russians versus Ukrainians at all. It’s a matter of Putin versus the world.”\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>More than a dozen antitrust bills targeting Big Tech are currently in play in the nation’s capital, and Silicon Valley has mounted a full-court press to kill or soften the legislative onslaught.\u003c/p>\n\u003cp>The bills could make it more difficult for large tech companies to, among other things, acquire smaller companies, use their platforms to unduly boost their own products, and wield their huge cash stockpiles to \u003ca href=\"https://www.npr.org/2018/11/13/666274605/how-big-is-amazon\" target=\"_blank\" rel=\"noopener noreferrer\">dominate multiple, additional industries\u003c/a>.[aside postID=\"news_11889347\" hero=\"https://ww2.kqed.org/app/uploads/sites/10/2021/09/RS51554_GettyImages-1235407516-qut.jpg\"]The main companies in the sights of federal lawmakers include Amazon, Apple, Google and Meta, the latter three of which are headquartered in the Bay Area. All four have become multibillion-dollar giants of advertising through buying and selling consumer data, while also variously dominating other industries like retail, apps and entertainment.\u003c/p>\n\u003cp>Federal lawmakers on both sides of the aisle have historically taken a relatively light touch toward regulating the technology industry. But that \u003ca href=\"https://www.politico.com/news/2021/12/27/monopoly-antitrust-new-rules-tech-525161\">hands-off approach has recently shifted\u003c/a> among a growing number of Democrats, and even some Republicans, as the power and size of these companies has grown exponentially.\u003c/p>\n\u003cp>“You have companies like Google that have 90% control over search engines,” Sen. Amy Klobuchar, D-Minnesota, \u003ca href=\"https://www.facebook.com/amyklobuchar/videos/1985625218247197/\" target=\"_blank\" rel=\"noopener noreferrer\">told CNN\u003c/a> last year. “What I’m proposing is, make sure [federal agencies like the Federal Trade Commission] are able to take on trillion-dollar companies like Facebook and Google. They can’t do it with Band-Aids and duct tape.”\u003c/p>\n\u003cp>She added, “We must have laws that are as sophisticated as the companies we’re dealing with.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>In that vein, the slate of proposed legislation tackles a wide array of gray areas in the law to provide federal regulators with the resources — monetary and conceptual — to go after large companies. Here’s a small sampling of the bills:\u003c/p>\n\u003cp>— \u003ca href=\"https://www.congress.gov/bill/117th-congress/house-bill/3816\" target=\"_blank\" rel=\"noopener noreferrer\">HR 3816\u003c/a> and \u003ca href=\"https://www.congress.gov/bill/117th-congress/senate-bill/2992\" target=\"_blank\" rel=\"noopener noreferrer\">S 2992\u003c/a>: \u003cstrong>The American Choice and Innovation Online Act\u003c/strong> would bar platforms like Apple’s App Store or Amazon’s Marketplace from “self-preferencing,” or giving their own products an unfair advantage over those of their competitors.\u003c/p>\n\u003cp>— \u003ca href=\"https://www.congress.gov/bill/117th-congress/house-bill/3843?q=%7B%22search%22:%5B%223843%22,%223843%22%5D%7D&s=3&r=1\" target=\"_blank\" rel=\"noopener noreferrer\">HR 3843\u003c/a> and \u003ca href=\"https://www.congress.gov/bill/117th-congress/senate-bill/228?q=%7B%22search%22:%5B%22Merger+Filing+Fee+Modernization+Act%22,%22Merger%22,%22Filing%22,%22Fee%22,%22Modernization%22,%22Act%22%5D%7D&s=6&r=1\" target=\"_blank\" rel=\"noopener noreferrer\">S 228\u003c/a>: \u003cstrong>The Merger Filing Fee Modernization Act of 2021\u003c/strong> would increase the merger fees regulators collect from companies and use the additional amounts to fund aggressive enforcement of antitrust laws by the U.S. Department of Justice and the Federal Trade Commission.\u003c/p>\n\u003cp>— \u003ca href=\"https://www.congress.gov/bill/117th-congress/senate-bill/3608?q=%7B%22search%22%3A%5B%22Social+Media+NUDGE+Act%22%2C%22Social%22%2C%22Media%22%2C%22NUDGE%22%2C%22Act%22%5D%7D&s=1&r=1\" target=\"_blank\" rel=\"noopener noreferrer\">S 3608\u003c/a>: \u003cstrong>The Social Media NUDGE Act\u003c/strong> would direct the National Science Foundation and the National Academies of Sciences, Engineering and Medicine to study “content neutral” ways to address the algorithmic amplification of harmful content.[aside postID=\"forum_2010101882161\" hero=\"https://ww2.kqed.org/app/uploads/sites/43/2016/11/facebook-screen.jpg\"]But despite high-drama hearings from whistleblowers like former Facebook lead product manager \u003ca href=\"https://www.franceshaugen.com\" target=\"_blank\" rel=\"noopener noreferrer\">Frances Haugen\u003c/a>, most of these bills have yet to make it out of their respective committees. It’s entirely unclear how many will ever get a floor vote in the House or Senate.\u003c/p>\n\u003cp>Klobuchar, among the handful of lawmakers leading the antitrust charge, has acknowledged that the odds are daunting.\u003c/p>\n\u003cp>“We are up against a lot. … The tech companies have 2,500 lobbyists and probably 10,000 lawyers,” she said at a hearing of the Senate Judiciary \u003ca href=\"https://www.c-span.org/video/?516757-1/senate-hearing-impact-corporate-monopolies-innovation\" target=\"_blank\" rel=\"noopener noreferrer\">Subcommittee on Competition Policy, Antitrust, and Consumer Rights\u003c/a> last December.\u003c/p>\n\u003cp>And most analysts agree that if Republicans regain the majority in Congress after this year’s midterm elections, it’s game over for the biggest antitrust effort in generations.\u003c/p>\n\u003ch2>Strong pushback\u003c/h2>\n\u003cp>Tech industry proponents have presented a varied, and in some cases compelling, set of arguments against these legislative efforts.\u003c/p>\n\u003cp>Berin Szóka, president of TechFreedom, a \u003ca href=\"https://services.google.com/fh/files/misc/trade_association_and_third_party_groups.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">tech-funded\u003c/a> think tank in Washington, D.C., argues that the bills are rushed and poorly written. He decries the lack of traditional legislative hearings and markups before floor debate, even while acknowledging this practice has fallen out of vogue in recent years.\u003c/p>\n\u003cp>“We are legislating the way that that cartoon shows the railroad bridge being built out over the canyon as the train is going — except we don’t know what the train looks like or where it’s going,” he said.[pullquote size=\"medium\" align=\"right\" citation=\"Jennifer King, privacy and data policy fellow, Stanford Institute for Human-Centered Artificial Intelligence\"]‘We now have a legislative structure that’s just as dependent on those data practices that the commercial structure is dependent on: behavioral targeting and marketing practices that are really at issue in all these cases.’[/pullquote]Efforts by Democrats, like Klobuchar, to win support from key Republicans, he says, have resulted in bills full of ticking time bombs that could explode on Democrats and their allies the next time Republicans regain control of the White House.\u003c/p>\n\u003cp>For instance, Szóka argues, the same bill that would prevent tech titans from discriminating against competitors might also prevent them from removing companies from their app stores that have violated content rules, like Parler, a social media platform that has become a safe harbor for right-wing conspiracy theorists.\u003c/p>\n\u003cp>“It’s going to be easy for these sites that cater to extremists to sue, to harass mainstream services, to rifle through emails, to depose executives,” said Szóka.\u003c/p>\n\u003cp>Similar concerns have been expressed by many in California’s congressional delegation, suggesting that Democrats could balk at supporting some of the bills.\u003c/p>\n\u003cp>Sens. Dianne Feinstein and Alex Padilla are among a large group of California Democrats who have criticized elements of the bills, mirroring some of the arguments made by tech-funded think tanks. Reps. Lou Correa, D-East LA; Ted Lieu, D-Torrance; Eric Swalwell, D-Castro Valley; Ro Khanna, D-Fremont; and Zoe Lofgren, D-San Jose also have raised concerns.\u003c/p>\n\u003cp>“I think they spent more time on the hearing than they did in writing the proposed legislation. Because it’s not well crafted and it was done in a hurry,” Lofgren recently lamented about the American Choice and Innovation Online Act.\u003c/p>\n\u003cp>In an interview last month with Julia Angwin of The Markup, \u003ca href=\"https://www.c-span.org/video/?517286-1/after-words-representative-ro-khanna\">Rep. Khanna said breakups are certainly justified\u003c/a> in some instances. “On Facebook, for example, where they’ve acquired Instagram and WhatsApp, you should have an unraveling of that company. I think you want to have a ban on mergers that are acquiring competitors.”[aside postID=\"news_11888891\" hero=\"https://ww2.kqed.org/app/uploads/sites/10/2021/09/GettyImages-461843598-scaled.jpg\"]But he cautioned about being “overly restrictive on all mergers,” noting that mergers and acquisitions are a basic element of the U.S. economy.\u003c/p>\n\u003cp>The Washington Post recently reported that \u003ca href=\"https://www.washingtonpost.com/technology/2022/01/21/tech-lobbying-in-washington/\" target=\"_blank\" rel=\"noopener noreferrer\">just seven large tech companies spent nearly $70 million\u003c/a> lobbying the U.S. government in 2021.\u003c/p>\n\u003cp>“We are genuinely concerned that they could break a wide range of popular services we offer to our users, all the work we do to make our products safe, private and secure, and in some cases can hurt American competitiveness by disadvantaging solely U.S. companies,” Google CEO Sundar Pichai said of the current bills during a recent earnings call.\u003c/p>\n\u003cp>And Lofgren and others who have voiced concerns with the current bills \u003ca href=\"https://www.washingtonpost.com/politics/2022/02/03/tech-giants-are-doling-out-political-donations-antitrust-skeptics-congress/\" target=\"_blank\" rel=\"noopener noreferrer\">continue to take money\u003c/a> from the likes of Amazon, Google, Meta and Microsoft, but say that doesn’t influence their position.\u003c/p>\n\u003cp>Lofgren told KQED, “That’s obviously baloney, and if that were the case, Anna [Eshoo] and I wouldn’t have introduced our privacy bill, which would require a huge change in the business model of any company that relies on the data of its users.”\u003c/p>\n\u003cp>The \u003ca href=\"https://www.congress.gov/bill/117th-congress/house-bill/6027/text?q=%7B%22search%22%3A%5B%22Online+Privacy+Act%22%2C%22Online%22%2C%22Privacy%22%2C%22Act%22%5D%7D&r=1&s=1\" target=\"_blank\" rel=\"noopener noreferrer\">Online Privacy Act\u003c/a> Lofgren reintroduced with fellow Silicon Valley Rep. Anna Eshoo is considered a serious threat to the personal data trading model that’s become the bread and butter for mega conglomerates. The legislation would require companies to protect users’ data, as well as establish a new federal agency to enforce privacy protections, and strengthen enforcement of privacy law violations.\u003c/p>\n\u003cp>Jennifer King, who follows data and privacy for the \u003ca href=\"http://cyberlaw.stanford.edu/about/people/jen-king\" target=\"_blank\" rel=\"noopener noreferrer\">Stanford Institute for Human-Centered Artificial Intelligence\u003c/a>, is not holding her breath for this Congress to act on any kind of revolutionary reform.\u003c/p>\n\u003cp>One big reason why: Both political parties, she notes, have grown quite fond of using targeted advertising themselves. “We now have a legislative structure that’s just as dependent on those data practices that the commercial structure is dependent on: behavioral targeting and marketing practices that are really at issue in all these cases,” King said.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>The one thing most lawmakers do seem to agree on is the need for some kind of new legislation, if only to bolster funding for federal regulators like those at the Federal Trade Commission. But what exactly that should look like is where the consensus falls apart.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>The main companies in the sights of federal lawmakers include Amazon, Apple, Google and Meta, the latter three of which are headquartered in the Bay Area. All four have become multibillion-dollar giants of advertising through buying and selling consumer data, while also variously dominating other industries like retail, apps and entertainment.\u003c/p>\n\u003cp>Federal lawmakers on both sides of the aisle have historically taken a relatively light touch toward regulating the technology industry. But that \u003ca href=\"https://www.politico.com/news/2021/12/27/monopoly-antitrust-new-rules-tech-525161\">hands-off approach has recently shifted\u003c/a> among a growing number of Democrats, and even some Republicans, as the power and size of these companies has grown exponentially.\u003c/p>\n\u003cp>“You have companies like Google that have 90% control over search engines,” Sen. Amy Klobuchar, D-Minnesota, \u003ca href=\"https://www.facebook.com/amyklobuchar/videos/1985625218247197/\" target=\"_blank\" rel=\"noopener noreferrer\">told CNN\u003c/a> last year. “What I’m proposing is, make sure [federal agencies like the Federal Trade Commission] are able to take on trillion-dollar companies like Facebook and Google. They can’t do it with Band-Aids and duct tape.”\u003c/p>\n\u003cp>She added, “We must have laws that are as sophisticated as the companies we’re dealing with.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>In that vein, the slate of proposed legislation tackles a wide array of gray areas in the law to provide federal regulators with the resources — monetary and conceptual — to go after large companies. Here’s a small sampling of the bills:\u003c/p>\n\u003cp>— \u003ca href=\"https://www.congress.gov/bill/117th-congress/house-bill/3816\" target=\"_blank\" rel=\"noopener noreferrer\">HR 3816\u003c/a> and \u003ca href=\"https://www.congress.gov/bill/117th-congress/senate-bill/2992\" target=\"_blank\" rel=\"noopener noreferrer\">S 2992\u003c/a>: \u003cstrong>The American Choice and Innovation Online Act\u003c/strong> would bar platforms like Apple’s App Store or Amazon’s Marketplace from “self-preferencing,” or giving their own products an unfair advantage over those of their competitors.\u003c/p>\n\u003cp>— \u003ca href=\"https://www.congress.gov/bill/117th-congress/house-bill/3843?q=%7B%22search%22:%5B%223843%22,%223843%22%5D%7D&s=3&r=1\" target=\"_blank\" rel=\"noopener noreferrer\">HR 3843\u003c/a> and \u003ca href=\"https://www.congress.gov/bill/117th-congress/senate-bill/228?q=%7B%22search%22:%5B%22Merger+Filing+Fee+Modernization+Act%22,%22Merger%22,%22Filing%22,%22Fee%22,%22Modernization%22,%22Act%22%5D%7D&s=6&r=1\" target=\"_blank\" rel=\"noopener noreferrer\">S 228\u003c/a>: \u003cstrong>The Merger Filing Fee Modernization Act of 2021\u003c/strong> would increase the merger fees regulators collect from companies and use the additional amounts to fund aggressive enforcement of antitrust laws by the U.S. Department of Justice and the Federal Trade Commission.\u003c/p>\n\u003cp>— \u003ca href=\"https://www.congress.gov/bill/117th-congress/senate-bill/3608?q=%7B%22search%22%3A%5B%22Social+Media+NUDGE+Act%22%2C%22Social%22%2C%22Media%22%2C%22NUDGE%22%2C%22Act%22%5D%7D&s=1&r=1\" target=\"_blank\" rel=\"noopener noreferrer\">S 3608\u003c/a>: \u003cstrong>The Social Media NUDGE Act\u003c/strong> would direct the National Science Foundation and the National Academies of Sciences, Engineering and Medicine to study “content neutral” ways to address the algorithmic amplification of harmful content.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>But despite high-drama hearings from whistleblowers like former Facebook lead product manager \u003ca href=\"https://www.franceshaugen.com\" target=\"_blank\" rel=\"noopener noreferrer\">Frances Haugen\u003c/a>, most of these bills have yet to make it out of their respective committees. It’s entirely unclear how many will ever get a floor vote in the House or Senate.\u003c/p>\n\u003cp>Klobuchar, among the handful of lawmakers leading the antitrust charge, has acknowledged that the odds are daunting.\u003c/p>\n\u003cp>“We are up against a lot. … The tech companies have 2,500 lobbyists and probably 10,000 lawyers,” she said at a hearing of the Senate Judiciary \u003ca href=\"https://www.c-span.org/video/?516757-1/senate-hearing-impact-corporate-monopolies-innovation\" target=\"_blank\" rel=\"noopener noreferrer\">Subcommittee on Competition Policy, Antitrust, and Consumer Rights\u003c/a> last December.\u003c/p>\n\u003cp>And most analysts agree that if Republicans regain the majority in Congress after this year’s midterm elections, it’s game over for the biggest antitrust effort in generations.\u003c/p>\n\u003ch2>Strong pushback\u003c/h2>\n\u003cp>Tech industry proponents have presented a varied, and in some cases compelling, set of arguments against these legislative efforts.\u003c/p>\n\u003cp>Berin Szóka, president of TechFreedom, a \u003ca href=\"https://services.google.com/fh/files/misc/trade_association_and_third_party_groups.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">tech-funded\u003c/a> think tank in Washington, D.C., argues that the bills are rushed and poorly written. He decries the lack of traditional legislative hearings and markups before floor debate, even while acknowledging this practice has fallen out of vogue in recent years.\u003c/p>\n\u003cp>“We are legislating the way that that cartoon shows the railroad bridge being built out over the canyon as the train is going — except we don’t know what the train looks like or where it’s going,” he said.\u003c/p>\u003c/div>",
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"content": "‘We now have a legislative structure that’s just as dependent on those data practices that the commercial structure is dependent on: behavioral targeting and marketing practices that are really at issue in all these cases.’",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Efforts by Democrats, like Klobuchar, to win support from key Republicans, he says, have resulted in bills full of ticking time bombs that could explode on Democrats and their allies the next time Republicans regain control of the White House.\u003c/p>\n\u003cp>For instance, Szóka argues, the same bill that would prevent tech titans from discriminating against competitors might also prevent them from removing companies from their app stores that have violated content rules, like Parler, a social media platform that has become a safe harbor for right-wing conspiracy theorists.\u003c/p>\n\u003cp>“It’s going to be easy for these sites that cater to extremists to sue, to harass mainstream services, to rifle through emails, to depose executives,” said Szóka.\u003c/p>\n\u003cp>Similar concerns have been expressed by many in California’s congressional delegation, suggesting that Democrats could balk at supporting some of the bills.\u003c/p>\n\u003cp>Sens. Dianne Feinstein and Alex Padilla are among a large group of California Democrats who have criticized elements of the bills, mirroring some of the arguments made by tech-funded think tanks. Reps. Lou Correa, D-East LA; Ted Lieu, D-Torrance; Eric Swalwell, D-Castro Valley; Ro Khanna, D-Fremont; and Zoe Lofgren, D-San Jose also have raised concerns.\u003c/p>\n\u003cp>“I think they spent more time on the hearing than they did in writing the proposed legislation. Because it’s not well crafted and it was done in a hurry,” Lofgren recently lamented about the American Choice and Innovation Online Act.\u003c/p>\n\u003cp>In an interview last month with Julia Angwin of The Markup, \u003ca href=\"https://www.c-span.org/video/?517286-1/after-words-representative-ro-khanna\">Rep. Khanna said breakups are certainly justified\u003c/a> in some instances. “On Facebook, for example, where they’ve acquired Instagram and WhatsApp, you should have an unraveling of that company. I think you want to have a ban on mergers that are acquiring competitors.”\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>But he cautioned about being “overly restrictive on all mergers,” noting that mergers and acquisitions are a basic element of the U.S. economy.\u003c/p>\n\u003cp>The Washington Post recently reported that \u003ca href=\"https://www.washingtonpost.com/technology/2022/01/21/tech-lobbying-in-washington/\" target=\"_blank\" rel=\"noopener noreferrer\">just seven large tech companies spent nearly $70 million\u003c/a> lobbying the U.S. government in 2021.\u003c/p>\n\u003cp>“We are genuinely concerned that they could break a wide range of popular services we offer to our users, all the work we do to make our products safe, private and secure, and in some cases can hurt American competitiveness by disadvantaging solely U.S. companies,” Google CEO Sundar Pichai said of the current bills during a recent earnings call.\u003c/p>\n\u003cp>And Lofgren and others who have voiced concerns with the current bills \u003ca href=\"https://www.washingtonpost.com/politics/2022/02/03/tech-giants-are-doling-out-political-donations-antitrust-skeptics-congress/\" target=\"_blank\" rel=\"noopener noreferrer\">continue to take money\u003c/a> from the likes of Amazon, Google, Meta and Microsoft, but say that doesn’t influence their position.\u003c/p>\n\u003cp>Lofgren told KQED, “That’s obviously baloney, and if that were the case, Anna [Eshoo] and I wouldn’t have introduced our privacy bill, which would require a huge change in the business model of any company that relies on the data of its users.”\u003c/p>\n\u003cp>The \u003ca href=\"https://www.congress.gov/bill/117th-congress/house-bill/6027/text?q=%7B%22search%22%3A%5B%22Online+Privacy+Act%22%2C%22Online%22%2C%22Privacy%22%2C%22Act%22%5D%7D&r=1&s=1\" target=\"_blank\" rel=\"noopener noreferrer\">Online Privacy Act\u003c/a> Lofgren reintroduced with fellow Silicon Valley Rep. Anna Eshoo is considered a serious threat to the personal data trading model that’s become the bread and butter for mega conglomerates. The legislation would require companies to protect users’ data, as well as establish a new federal agency to enforce privacy protections, and strengthen enforcement of privacy law violations.\u003c/p>\n\u003cp>Jennifer King, who follows data and privacy for the \u003ca href=\"http://cyberlaw.stanford.edu/about/people/jen-king\" target=\"_blank\" rel=\"noopener noreferrer\">Stanford Institute for Human-Centered Artificial Intelligence\u003c/a>, is not holding her breath for this Congress to act on any kind of revolutionary reform.\u003c/p>\n\u003cp>One big reason why: Both political parties, she notes, have grown quite fond of using targeted advertising themselves. “We now have a legislative structure that’s just as dependent on those data practices that the commercial structure is dependent on: behavioral targeting and marketing practices that are really at issue in all these cases,” King said.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The one thing most lawmakers do seem to agree on is the need for some kind of new legislation, if only to bolster funding for federal regulators like those at the Federal Trade Commission. But what exactly that should look like is where the consensus falls apart.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>If you have a child, there’s a good chance their personal information is on the dark web. That’s because \u003ca href=\"https://www.nytimes.com/2019/07/28/us/hacker-school-cybersecurity.html\" target=\"_blank\" rel=\"noopener noreferrer\">hackers target schools\u003c/a>, along with everything else.\u003c/p>\n\u003cp>Last September, NBC News reported that the dark web is “\u003ca href=\"https://www.nbcnews.com/tech/security/hackers-are-leaking-childrens-data-s-little-parents-can-rcna1926\">littered with personal information of children\u003c/a>.” Ask yourself how well-protected from cybercrime you think your child’s school is, and the school district, doctor’s office, sports league, and community program. Odds are, that data is not secure enough.\u003c/p>\n\u003cp>So far this year, 63 districts in the United States, with about 1,000 schools among them, were hit with a ransomware attack, according to Brett Callow, a researcher at the cybersecurity firm \u003ca href=\"https://www.emsisoft.com/en/\" target=\"_blank\" rel=\"noopener noreferrer\">Emsisoft\u003c/a>, which conducts an annual tally. (\u003ca href=\"https://blog.emsisoft.com/en/37314/the-state-of-ransomware-in-the-us-report-and-statistics-2020/\">Here’s the tally for 2020.\u003c/a>)\u003c/p>\n\u003cp>He adds that data was stolen in more than 30 of those 63 incidents. “So it’s not only the hackers who may (mis)use the info; other people can download and (mis)use it too,” he wrote to KQED.\u003c/p>\n\u003cp>“Ransomware is huge,” said Eva Velasquez, who heads the \u003ca href=\"https://www.idtheftcenter.org/one-million-kids-were-victims-of-id-theft-last-year/\" target=\"_blank\" rel=\"noopener noreferrer\">Identity Theft Resource Center\u003c/a> in El Cajon, east of San Diego. The nonprofit supports victims of identity crime, and also issues reports.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“We don’t wrap our brains around that this is actually a thing. Especially parents. ‘Really? That’s one more thing I have to worry about?’ But it is the world we live in right now,” she said.\u003c/p>\n\u003cp>A recent \u003ca href=\"https://www.idtheftcenter.org/data-breach-notice-research-by-the-identity-theft-resource-center-shows-consumers-dont-act-after-a-data-theft/?utm_source=pressrelease&utm_medium=mediaemail11821&utm_campaign=DataBreachNoticeResearch\" target=\"_blank\" rel=\"noopener noreferrer\">survey\u003c/a> by the ITRC found “just three percent of respondents said they placed a credit freeze to block new accounts from being created.” That’s for themselves — never mind their children.\u003c/p>\n\u003cp>[aside label=\"related coverage\" tag=\"cybersecurity\"]So here’s one more thing to add to your list of New Year’s resolutions for 2022: Freeze your child’s credit. It’s not a panacea, but it will stop criminals from using data to do anything that requires a credit check, once it’s in place.\u003c/p>\n\u003cp>“There’s a misconception among parents that a lot of this is behavior-driven,” Velasquez explained. “‘My child doesn’t engage online. They don’t have social media accounts. They don’t have a bank account.’ I’m sorry to burst your bubble here, but that is really giving you a false sense of security. Your children do have identity credentials.”\u003c/p>\n\u003cp>Identity credentials are home addresses, passport numbers, phone numbers and, if they’re old enough. driver’s license numbers.\u003c/p>\n\u003cp>“We are creating data about our children,” Velasquez said. “If you’re claiming them on your taxes, they have a Social Security number.”\u003c/p>\n\u003cp>In short: Your children have an online profile already, one that’s attractively clean, because it’s been barely used.\u003c/p>\n\u003ch2>Why do hackers want kids’ data?\u003c/h2>\n\u003cp>Hackers can do a variety of things with kids’ data. Here are only a few examples:\u003c/p>\n\u003cul>\n\u003cli>\u003cstrong>Financial identity theft\u003c/strong>: opening credit cards, taking out car loans, getting payday loans.\u003c/li>\n\u003cli>\u003cstrong>Government identity theft\u003c/strong>: applying for government benefits (like unemployment) or tax refunds.\u003c/li>\n\u003cli>\u003cstrong>Medical identity theft\u003c/strong>: purchasing medical equipment, paying for a hospital stay or other medical debt.\u003c/li>\n\u003cli>\u003cstrong>Criminal identify theft\u003c/strong>: giving law enforcement your information to sidestep the consequences of a crime.\u003c/li>\n\u003c/ul>\n\u003cp>These days, hackers will often craft what are called “synthetic” profiles, cobbling together a Social Security number from one person with a home address from another and a photo from a third.\u003c/p>\n\u003cfigure id=\"attachment_11898924\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11898924\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2021/12/DSC_9296-scaled.jpg\" alt=\"A family snapshot taken outdoors features a smiling father, mother and three teenage girls.\" width=\"2560\" height=\"1709\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2021/12/DSC_9296-scaled.jpg 2560w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/12/DSC_9296-800x534.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/12/DSC_9296-1020x681.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/12/DSC_9296-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/12/DSC_9296-1536x1025.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/12/DSC_9296-2048x1367.jpg 2048w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/12/DSC_9296-1920x1281.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">It’s a family affair: Anu Minocha’s family in Saratoga has met weekly for years to go over all things financial. Transparency is important to Minocha, but also, she wants her girls to grow up to be comfortable thinking about basic financial principles. That includes cybersecurity. \u003ccite>(Courtesy of Anu Minocha)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003ch2>Parents may not have a sense of urgency\u003c/h2>\n\u003cp>[pullquote align=\"right\" size=\"medium\" citation='Eva Velasquez, Identity Theft Resource Center']‘Ransomware is huge. We don’t wrap our brains around that this is actually a thing. Especially parents. … But it is the world we live in right now.’[/pullquote] Retired dentist Anu Minocha of Saratoga has three children: a 19-year-old at UCLA and a pair of 17-year-old twins in high school. Minocha says she wasn’t raised in a financially savvy or transparent way. So it’s been important to her and her husband to raise their children to be comfortable discussing money.\u003c/p>\n\u003cp>“Where are they going to learn that from if you don’t show it to them?” Minocha asked. Since the children were in middle school, the family has met weekly to go over everything. Said Minocha, “So [her teenagers] know our income. They know how much electricity, water, everything costs, mortgage, the insurance. The vacations, which they so enjoy: They know how much they cost!”\u003c/p>\n\u003cp>The 19-year-old has a Discover card. The twins have bank accounts. Minocha is aware that ransomeware attacks have spiked in the last year, but she said she’s not alarmed. “What do you do? I mean, that’s the world we live in, right? So you can’t hide under a blanket. I think you have to teach kids how to manage that world,” she said.\u003c/p>\n\u003cp>For Minocha, that means being on the alert to respond quickly to hacks — but she says she wasn’t thinking about freezing their credit before speaking with KQED.\u003c/p>\n\u003cp>Then, we talked for this story. Minocha wrote back to say, “Thank you! As a followup, I froze all my girls’ credit with two of the agencies. Working on the third. Froze mine, too. Am in process of freezing my parents. It’s a real pain, as each one has a different process, needing copies of social security cards, birth certificates, drivers licenses, utility bills, but that’s the world we live in. Gotta do what you gotta do.”\u003c/p>\n\u003ch2>How to freeze your child’s credit online\u003c/h2>\n\u003cp>Freezing a child’s credit can be time-consuming, and it requires completing the process with all three major credit-monitoring services: \u003ca href=\"https://www.experian.com/blogs/ask-experian/requesting-a-security-freeze-for-a-minor-childs-credit-report/\" target=\"_blank\" rel=\"noopener noreferrer\">Experian\u003c/a>, \u003ca href=\"https://www.equifax.com/personal/education/identity-theft/freezing-your-childs-credit-report-faq/\" target=\"_blank\" rel=\"noopener noreferrer\">Equifax\u003c/a> and \u003ca href=\"https://www.transunion.com/credit-freeze/credit-freeze-faq\" target=\"_blank\" rel=\"noopener noreferrer\">TransUnion\u003c/a>.\u003c/p>\n\u003cp>“There is another layer of complexity,” said Velasquez. “You not only have to have their foundational identity documents available and ready, you also have to demonstrate that you have the legal authority to act on behalf of that child.”\u003c/p>\n\u003cp>You also have to snail mail your request. Below is an example from Equifax of what you need. However, each agency has slightly different requirements:\u003c/p>\n\u003cp>\u003cem>To prove your identity, please provide copies of one of the following pieces of identification:\u003c/em>\u003c/p>\n\u003cul>\n\u003cli>\u003cem>A copy of your driver’s license or other government-issued identification\u003c/em>\u003c/li>\n\u003cli>\u003cem>A copy of your Social Security card\u003c/em>\u003c/li>\n\u003cli>\u003cem>A copy of your birth certificate\u003c/em>\u003c/li>\n\u003c/ul>\n\u003cp>\u003cem>To prove you are the child’s parent or authorized representative, please provide copies of one of the following pieces of documentation:\u003c/em>\u003c/p>\n\u003cul>\n\u003cli>\u003cem>A copy of the child’s birth certificate\u003c/em>\u003c/li>\n\u003cli>\u003cem>A copy of a court order\u003c/em>\u003c/li>\n\u003cli>\u003cem>A copy of a lawfully executed and valid power of attorney\u003c/em>\u003c/li>\n\u003cli>\u003cem>A copy of a foster care certification\u003c/em>\u003c/li>\n\u003c/ul>\n\u003cp>\u003cem>To validate the child’s identity, please provide copies of both of the following:\u003c/em>\u003c/p>\n\u003cul>\n\u003cli>\u003cem>A copy of the child’s Social Security card\u003c/em>\u003c/li>\n\u003cli>\u003cem>A copy of the child’s birth certificate\u003c/em>\u003c/li>\n\u003c/ul>\n\u003cp>Once you’ve established a security freeze, it remains in place until the child decides otherwise, by phone or by mail. They won’t be able to set up an online account until they hit 18.\u003c/p>\n\u003cp>Here’s an additional thought: Consider freezing the credit of vulnerable older family members, too.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>Since hackers target everything — including the big three credit-reporting agencies, some parents wonder about the threat of the hacking of credit agencies as a reason to avoid sending sensitive documents. Experts say: The benefits of freezing children’s credit outweigh that risk.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>If you have a child, there’s a good chance their personal information is on the dark web. That’s because \u003ca href=\"https://www.nytimes.com/2019/07/28/us/hacker-school-cybersecurity.html\" target=\"_blank\" rel=\"noopener noreferrer\">hackers target schools\u003c/a>, along with everything else.\u003c/p>\n\u003cp>Last September, NBC News reported that the dark web is “\u003ca href=\"https://www.nbcnews.com/tech/security/hackers-are-leaking-childrens-data-s-little-parents-can-rcna1926\">littered with personal information of children\u003c/a>.” Ask yourself how well-protected from cybercrime you think your child’s school is, and the school district, doctor’s office, sports league, and community program. Odds are, that data is not secure enough.\u003c/p>\n\u003cp>So far this year, 63 districts in the United States, with about 1,000 schools among them, were hit with a ransomware attack, according to Brett Callow, a researcher at the cybersecurity firm \u003ca href=\"https://www.emsisoft.com/en/\" target=\"_blank\" rel=\"noopener noreferrer\">Emsisoft\u003c/a>, which conducts an annual tally. (\u003ca href=\"https://blog.emsisoft.com/en/37314/the-state-of-ransomware-in-the-us-report-and-statistics-2020/\">Here’s the tally for 2020.\u003c/a>)\u003c/p>\n\u003cp>He adds that data was stolen in more than 30 of those 63 incidents. “So it’s not only the hackers who may (mis)use the info; other people can download and (mis)use it too,” he wrote to KQED.\u003c/p>\n\u003cp>“Ransomware is huge,” said Eva Velasquez, who heads the \u003ca href=\"https://www.idtheftcenter.org/one-million-kids-were-victims-of-id-theft-last-year/\" target=\"_blank\" rel=\"noopener noreferrer\">Identity Theft Resource Center\u003c/a> in El Cajon, east of San Diego. The nonprofit supports victims of identity crime, and also issues reports.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“We don’t wrap our brains around that this is actually a thing. Especially parents. ‘Really? That’s one more thing I have to worry about?’ But it is the world we live in right now,” she said.\u003c/p>\n\u003cp>A recent \u003ca href=\"https://www.idtheftcenter.org/data-breach-notice-research-by-the-identity-theft-resource-center-shows-consumers-dont-act-after-a-data-theft/?utm_source=pressrelease&utm_medium=mediaemail11821&utm_campaign=DataBreachNoticeResearch\" target=\"_blank\" rel=\"noopener noreferrer\">survey\u003c/a> by the ITRC found “just three percent of respondents said they placed a credit freeze to block new accounts from being created.” That’s for themselves — never mind their children.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>So here’s one more thing to add to your list of New Year’s resolutions for 2022: Freeze your child’s credit. It’s not a panacea, but it will stop criminals from using data to do anything that requires a credit check, once it’s in place.\u003c/p>\n\u003cp>“There’s a misconception among parents that a lot of this is behavior-driven,” Velasquez explained. “‘My child doesn’t engage online. They don’t have social media accounts. They don’t have a bank account.’ I’m sorry to burst your bubble here, but that is really giving you a false sense of security. Your children do have identity credentials.”\u003c/p>\n\u003cp>Identity credentials are home addresses, passport numbers, phone numbers and, if they’re old enough. driver’s license numbers.\u003c/p>\n\u003cp>“We are creating data about our children,” Velasquez said. “If you’re claiming them on your taxes, they have a Social Security number.”\u003c/p>\n\u003cp>In short: Your children have an online profile already, one that’s attractively clean, because it’s been barely used.\u003c/p>\n\u003ch2>Why do hackers want kids’ data?\u003c/h2>\n\u003cp>Hackers can do a variety of things with kids’ data. Here are only a few examples:\u003c/p>\n\u003cul>\n\u003cli>\u003cstrong>Financial identity theft\u003c/strong>: opening credit cards, taking out car loans, getting payday loans.\u003c/li>\n\u003cli>\u003cstrong>Government identity theft\u003c/strong>: applying for government benefits (like unemployment) or tax refunds.\u003c/li>\n\u003cli>\u003cstrong>Medical identity theft\u003c/strong>: purchasing medical equipment, paying for a hospital stay or other medical debt.\u003c/li>\n\u003cli>\u003cstrong>Criminal identify theft\u003c/strong>: giving law enforcement your information to sidestep the consequences of a crime.\u003c/li>\n\u003c/ul>\n\u003cp>These days, hackers will often craft what are called “synthetic” profiles, cobbling together a Social Security number from one person with a home address from another and a photo from a third.\u003c/p>\n\u003cfigure id=\"attachment_11898924\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11898924\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2021/12/DSC_9296-scaled.jpg\" alt=\"A family snapshot taken outdoors features a smiling father, mother and three teenage girls.\" width=\"2560\" height=\"1709\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2021/12/DSC_9296-scaled.jpg 2560w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/12/DSC_9296-800x534.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/12/DSC_9296-1020x681.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/12/DSC_9296-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/12/DSC_9296-1536x1025.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/12/DSC_9296-2048x1367.jpg 2048w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/12/DSC_9296-1920x1281.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">It’s a family affair: Anu Minocha’s family in Saratoga has met weekly for years to go over all things financial. Transparency is important to Minocha, but also, she wants her girls to grow up to be comfortable thinking about basic financial principles. That includes cybersecurity. \u003ccite>(Courtesy of Anu Minocha)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003ch2>Parents may not have a sense of urgency\u003c/h2>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "‘Ransomware is huge. We don’t wrap our brains around that this is actually a thing. Especially parents. … But it is the world we live in right now.’",
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"content": "\u003cdiv class=\"post-body\">\u003cp> Retired dentist Anu Minocha of Saratoga has three children: a 19-year-old at UCLA and a pair of 17-year-old twins in high school. Minocha says she wasn’t raised in a financially savvy or transparent way. So it’s been important to her and her husband to raise their children to be comfortable discussing money.\u003c/p>\n\u003cp>“Where are they going to learn that from if you don’t show it to them?” Minocha asked. Since the children were in middle school, the family has met weekly to go over everything. Said Minocha, “So [her teenagers] know our income. They know how much electricity, water, everything costs, mortgage, the insurance. The vacations, which they so enjoy: They know how much they cost!”\u003c/p>\n\u003cp>The 19-year-old has a Discover card. The twins have bank accounts. Minocha is aware that ransomeware attacks have spiked in the last year, but she said she’s not alarmed. “What do you do? I mean, that’s the world we live in, right? So you can’t hide under a blanket. I think you have to teach kids how to manage that world,” she said.\u003c/p>\n\u003cp>For Minocha, that means being on the alert to respond quickly to hacks — but she says she wasn’t thinking about freezing their credit before speaking with KQED.\u003c/p>\n\u003cp>Then, we talked for this story. Minocha wrote back to say, “Thank you! As a followup, I froze all my girls’ credit with two of the agencies. Working on the third. Froze mine, too. Am in process of freezing my parents. It’s a real pain, as each one has a different process, needing copies of social security cards, birth certificates, drivers licenses, utility bills, but that’s the world we live in. Gotta do what you gotta do.”\u003c/p>\n\u003ch2>How to freeze your child’s credit online\u003c/h2>\n\u003cp>Freezing a child’s credit can be time-consuming, and it requires completing the process with all three major credit-monitoring services: \u003ca href=\"https://www.experian.com/blogs/ask-experian/requesting-a-security-freeze-for-a-minor-childs-credit-report/\" target=\"_blank\" rel=\"noopener noreferrer\">Experian\u003c/a>, \u003ca href=\"https://www.equifax.com/personal/education/identity-theft/freezing-your-childs-credit-report-faq/\" target=\"_blank\" rel=\"noopener noreferrer\">Equifax\u003c/a> and \u003ca href=\"https://www.transunion.com/credit-freeze/credit-freeze-faq\" target=\"_blank\" rel=\"noopener noreferrer\">TransUnion\u003c/a>.\u003c/p>\n\u003cp>“There is another layer of complexity,” said Velasquez. “You not only have to have their foundational identity documents available and ready, you also have to demonstrate that you have the legal authority to act on behalf of that child.”\u003c/p>\n\u003cp>You also have to snail mail your request. Below is an example from Equifax of what you need. However, each agency has slightly different requirements:\u003c/p>\n\u003cp>\u003cem>To prove your identity, please provide copies of one of the following pieces of identification:\u003c/em>\u003c/p>\n\u003cul>\n\u003cli>\u003cem>A copy of your driver’s license or other government-issued identification\u003c/em>\u003c/li>\n\u003cli>\u003cem>A copy of your Social Security card\u003c/em>\u003c/li>\n\u003cli>\u003cem>A copy of your birth certificate\u003c/em>\u003c/li>\n\u003c/ul>\n\u003cp>\u003cem>To prove you are the child’s parent or authorized representative, please provide copies of one of the following pieces of documentation:\u003c/em>\u003c/p>\n\u003cul>\n\u003cli>\u003cem>A copy of the child’s birth certificate\u003c/em>\u003c/li>\n\u003cli>\u003cem>A copy of a court order\u003c/em>\u003c/li>\n\u003cli>\u003cem>A copy of a lawfully executed and valid power of attorney\u003c/em>\u003c/li>\n\u003cli>\u003cem>A copy of a foster care certification\u003c/em>\u003c/li>\n\u003c/ul>\n\u003cp>\u003cem>To validate the child’s identity, please provide copies of both of the following:\u003c/em>\u003c/p>\n\u003cul>\n\u003cli>\u003cem>A copy of the child’s Social Security card\u003c/em>\u003c/li>\n\u003cli>\u003cem>A copy of the child’s birth certificate\u003c/em>\u003c/li>\n\u003c/ul>\n\u003cp>Once you’ve established a security freeze, it remains in place until the child decides otherwise, by phone or by mail. They won’t be able to set up an online account until they hit 18.\u003c/p>\n\u003cp>Here’s an additional thought: Consider freezing the credit of vulnerable older family members, too.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"mindshift": {
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"info": "The MindShift podcast explores the innovations in education that are shaping how kids learn. Hosts Ki Sung and Katrina Schwartz introduce listeners to educators, researchers, parents and students who are developing effective ways to improve how kids learn. We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>",
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"info": "Political Breakdown is a new series that explores the political intersection of California and the nation. Each week hosts Scott Shafer and Marisa Lagos are joined with a new special guest to unpack politics -- with personality — and offer an insider’s glimpse at how politics happens.",
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"possible": {
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"info": "Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. The show features interviews with visionary guests like Trevor Noah, Sam Altman and Janette Sadik-Khan. Possible paints an optimistic portrait of the world we can create through science, policy, business, art and our shared humanity. It asks: What if everything goes right for once? How can we get there? Each episode also includes a short fiction story generated by advanced AI GPT-4, serving as a thought-provoking springboard to speculate how humanity could leverage technology for good.",
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"pri-the-world": {
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"title": "PRI's The World: Latest Edition",
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},
"radiolab": {
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"info": "A two-time Peabody Award-winner, Radiolab is an investigation told through sounds and stories, and centered around one big idea. In the Radiolab world, information sounds like music and science and culture collide. Hosted by Jad Abumrad and Robert Krulwich, the show is designed for listeners who demand skepticism, but appreciate wonder. WNYC Studios is the producer of other leading podcasts including Freakonomics Radio, Death, Sex & Money, On the Media and many more.",
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},
"reveal": {
"id": "reveal",
"title": "Reveal",
"info": "Created by The Center for Investigative Reporting and PRX, Reveal is public radios first one-hour weekly radio show and podcast dedicated to investigative reporting. Credible, fact based and without a partisan agenda, Reveal combines the power and artistry of driveway moment storytelling with data-rich reporting on critically important issues. The result is stories that inform and inspire, arming our listeners with information to right injustices, hold the powerful accountable and improve lives.Reveal is hosted by Al Letson and showcases the award-winning work of CIR and newsrooms large and small across the nation. In a radio and podcast market crowded with choices, Reveal focuses on important and often surprising stories that illuminate the world for our listeners.",
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"officialWebsiteLink": "https://www.revealnews.org/episodes/",
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},
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