window.__IS_SSR__=true
window.__INITIAL_STATE__={
"attachmentsReducer": {
"audio_0": {
"type": "attachments",
"id": "audio_0",
"imgSizes": {
"kqedFullSize": {
"file": "https://ww2.kqed.org/news/wp-content/themes/KQED-unified/img/audio_bgs/background0.jpg"
}
}
},
"audio_1": {
"type": "attachments",
"id": "audio_1",
"imgSizes": {
"kqedFullSize": {
"file": "https://ww2.kqed.org/news/wp-content/themes/KQED-unified/img/audio_bgs/background1.jpg"
}
}
},
"audio_2": {
"type": "attachments",
"id": "audio_2",
"imgSizes": {
"kqedFullSize": {
"file": "https://ww2.kqed.org/news/wp-content/themes/KQED-unified/img/audio_bgs/background2.jpg"
}
}
},
"audio_3": {
"type": "attachments",
"id": "audio_3",
"imgSizes": {
"kqedFullSize": {
"file": "https://ww2.kqed.org/news/wp-content/themes/KQED-unified/img/audio_bgs/background3.jpg"
}
}
},
"audio_4": {
"type": "attachments",
"id": "audio_4",
"imgSizes": {
"kqedFullSize": {
"file": "https://ww2.kqed.org/news/wp-content/themes/KQED-unified/img/audio_bgs/background4.jpg"
}
}
},
"placeholder": {
"type": "attachments",
"id": "placeholder",
"imgSizes": {
"thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-160x107.jpg",
"width": 160,
"height": 107,
"mimeType": "image/jpeg"
},
"medium": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-800x533.jpg",
"width": 800,
"height": 533,
"mimeType": "image/jpeg"
},
"medium_large": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-768x512.jpg",
"width": 768,
"height": 512,
"mimeType": "image/jpeg"
},
"large": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-1020x680.jpg",
"width": 1020,
"height": 680,
"mimeType": "image/jpeg"
},
"1536x1536": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-1536x1024.jpg",
"width": 1536,
"height": 1024,
"mimeType": "image/jpeg"
},
"fd-lrg": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-1536x1024.jpg",
"width": 1536,
"height": 1024,
"mimeType": "image/jpeg"
},
"fd-med": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-1020x680.jpg",
"width": 1020,
"height": 680,
"mimeType": "image/jpeg"
},
"fd-sm": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-800x533.jpg",
"width": 800,
"height": 533,
"mimeType": "image/jpeg"
},
"post-thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"twentyfourteen-full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-1038x576.jpg",
"width": 1038,
"height": 576,
"mimeType": "image/jpeg"
},
"xxsmall": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-160x107.jpg",
"width": 160,
"height": 107,
"mimeType": "image/jpeg"
},
"xsmall": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"small": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"xlarge": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-1020x680.jpg",
"width": 1020,
"height": 680,
"mimeType": "image/jpeg"
},
"full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-1920x1280.jpg",
"width": 1920,
"height": 1280,
"mimeType": "image/jpeg"
},
"guest-author-32": {
"file": "https://cdn.kqed.org/wp-content/uploads/2025/01/KQED-Default-Image-816638274-1333x1333-1-160x160.jpg",
"width": 32,
"height": 32,
"mimeType": "image/jpeg"
},
"guest-author-50": {
"file": "https://cdn.kqed.org/wp-content/uploads/2025/01/KQED-Default-Image-816638274-1333x1333-1-160x160.jpg",
"width": 50,
"height": 50,
"mimeType": "image/jpeg"
},
"guest-author-64": {
"file": "https://cdn.kqed.org/wp-content/uploads/2025/01/KQED-Default-Image-816638274-1333x1333-1-160x160.jpg",
"width": 64,
"height": 64,
"mimeType": "image/jpeg"
},
"guest-author-96": {
"file": "https://cdn.kqed.org/wp-content/uploads/2025/01/KQED-Default-Image-816638274-1333x1333-1-160x160.jpg",
"width": 96,
"height": 96,
"mimeType": "image/jpeg"
},
"guest-author-128": {
"file": "https://cdn.kqed.org/wp-content/uploads/2025/01/KQED-Default-Image-816638274-1333x1333-1-160x160.jpg",
"width": 128,
"height": 128,
"mimeType": "image/jpeg"
},
"detail": {
"file": "https://cdn.kqed.org/wp-content/uploads/2025/01/KQED-Default-Image-816638274-1333x1333-1-160x160.jpg",
"width": 160,
"height": 160,
"mimeType": "image/jpeg"
},
"kqedFullSize": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1.jpg",
"width": 2000,
"height": 1333
}
}
},
"news_12094085": {
"type": "attachments",
"id": "news_12094085",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "12094085",
"found": true
},
"title": "073126-Therapy-and-AI-MG-CM",
"publishDate": 1786038609,
"status": "inherit",
"parent": 12094081,
"modified": 1786038671,
"caption": "The use of chatbots has exploded over the last two years, and people are increasingly turning to them for mental health advice.",
"credit": "Miguel Gutierrez Jr./CalMatters",
"altTag": null,
"description": null,
"imgSizes": {
"thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/073126-Therapy-and-AI-MG-CM-160x107.jpeg",
"width": 160,
"height": 107,
"mimeType": "image/jpeg"
},
"1536x1536": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/073126-Therapy-and-AI-MG-CM-1536x1024.jpeg",
"width": 1536,
"height": 1024,
"mimeType": "image/jpeg"
},
"post-thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/073126-Therapy-and-AI-MG-CM-672x372.jpeg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"twentyfourteen-full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/073126-Therapy-and-AI-MG-CM-1038x576.jpeg",
"width": 1038,
"height": 576,
"mimeType": "image/jpeg"
},
"npr-cds-wide": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/073126-Therapy-and-AI-MG-CM-1200x675.jpeg",
"width": 1200,
"height": 675,
"mimeType": "image/jpeg"
},
"npr-cds-square": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/073126-Therapy-and-AI-MG-CM-600x600.jpeg",
"width": 600,
"height": 600,
"mimeType": "image/jpeg"
},
"kqedFullSize": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/073126-Therapy-and-AI-MG-CM.jpeg",
"width": 2000,
"height": 1333
}
},
"isLoading": false,
"fetchFailed": false
},
"news_12091961": {
"type": "attachments",
"id": "news_12091961",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "12091961",
"found": true
},
"title": "260219-strikingkaiserworkers00781_TV_qed",
"publishDate": 1784652672,
"status": "inherit",
"parent": 12091959,
"modified": 1784652714,
"caption": "Josh Sokolski (left) and Brenda Hinaga (right), both occupational therapists from Kaiser Walnut Creek, march while on strike at the picket line outside Kaiser Permanente Oakland Medical Center on Feb. 19, 2026. Kaiser workers on the picket lines have gone without their paychecks for four weeks, and many are facing financial and other difficulties.",
"credit": "Tâm Vũ/KQED",
"altTag": null,
"description": null,
"imgSizes": {
"thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/260219-strikingkaiserworkers00781_TV_qed-160x107.jpg",
"width": 160,
"height": 107,
"mimeType": "image/jpeg"
},
"1536x1536": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/260219-strikingkaiserworkers00781_TV_qed-1536x1024.jpg",
"width": 1536,
"height": 1024,
"mimeType": "image/jpeg"
},
"post-thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/260219-strikingkaiserworkers00781_TV_qed-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"twentyfourteen-full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/260219-strikingkaiserworkers00781_TV_qed-1038x576.jpg",
"width": 1038,
"height": 576,
"mimeType": "image/jpeg"
},
"npr-cds-wide": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/260219-strikingkaiserworkers00781_TV_qed-1200x675.jpg",
"width": 1200,
"height": 675,
"mimeType": "image/jpeg"
},
"npr-cds-square": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/260219-strikingkaiserworkers00781_TV_qed-600x600.jpg",
"width": 600,
"height": 600,
"mimeType": "image/jpeg"
},
"kqedFullSize": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/260219-strikingkaiserworkers00781_TV_qed.jpg",
"width": 2000,
"height": 1333
}
},
"isLoading": false,
"fetchFailed": false
},
"news_12083228": {
"type": "attachments",
"id": "news_12083228",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "12083228",
"found": true
},
"title": "260511-KAISERDACA00192_TV-KQED",
"publishDate": 1778545168,
"status": "inherit",
"parent": 12085305,
"modified": 1779927344,
"caption": "Kevin Mann (center) rallies against Kaiser’s plans to terminate a DACA recipient registered nurse outside of Kaiser Permanente on Geary Street in San Francisco on May 11, 2026.",
"credit": "Tâm Vũ/KQED",
"altTag": null,
"description": null,
"imgSizes": {
"thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00192_TV-KQED-160x107.jpg",
"width": 160,
"height": 107,
"mimeType": "image/jpeg"
},
"1536x1536": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00192_TV-KQED-1536x1024.jpg",
"width": 1536,
"height": 1024,
"mimeType": "image/jpeg"
},
"post-thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00192_TV-KQED-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"twentyfourteen-full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00192_TV-KQED-1038x576.jpg",
"width": 1038,
"height": 576,
"mimeType": "image/jpeg"
},
"npr-cds-wide": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00192_TV-KQED-1200x675.jpg",
"width": 1200,
"height": 675,
"mimeType": "image/jpeg"
},
"npr-cds-square": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00192_TV-KQED-600x600.jpg",
"width": 600,
"height": 600,
"mimeType": "image/jpeg"
},
"kqedFullSize": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00192_TV-KQED.jpg",
"width": 2000,
"height": 1333
}
},
"isLoading": false,
"fetchFailed": false
},
"news_12076843": {
"type": "attachments",
"id": "news_12076843",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "12076843",
"found": true
},
"title": "260317-KAISER RETREATS-MD-01-KQED-1",
"publishDate": 1773801307,
"status": "inherit",
"parent": 0,
"modified": 1773801326,
"caption": "Roy Mejia looks out from the entrance to his bar, 19th Street Station, in Oakland on March 16, 2026.",
"credit": "Martin do Nascimento/KQED",
"altTag": null,
"description": null,
"imgSizes": {
"thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-01-KQED-1-160x107.jpg",
"width": 160,
"height": 107,
"mimeType": "image/jpeg"
},
"1536x1536": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-01-KQED-1-1536x1025.jpg",
"width": 1536,
"height": 1025,
"mimeType": "image/jpeg"
},
"post-thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-01-KQED-1-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"twentyfourteen-full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-01-KQED-1-1038x576.jpg",
"width": 1038,
"height": 576,
"mimeType": "image/jpeg"
},
"npr-cds-wide": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-01-KQED-1-1200x675.jpg",
"width": 1200,
"height": 675,
"mimeType": "image/jpeg"
},
"kqedFullSize": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-01-KQED-1.jpg",
"width": 2000,
"height": 1334
}
},
"isLoading": false,
"fetchFailed": false
},
"news_12076884": {
"type": "attachments",
"id": "news_12076884",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "12076884",
"found": true
},
"title": "260318-KAISER MENTAL HEALTH STRIKE-MD-07-KQED-1",
"publishDate": 1773855037,
"status": "inherit",
"parent": 0,
"modified": 1773855102,
"caption": "Mental health workers strike at the Kaiser Oakland Medical Facility in Oakland on March 18, 2026.",
"credit": "Martin do Nascimento/KQED",
"altTag": null,
"description": null,
"imgSizes": {
"thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-07-KQED-1-160x107.jpg",
"width": 160,
"height": 107,
"mimeType": "image/jpeg"
},
"1536x1536": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-07-KQED-1-1536x1025.jpg",
"width": 1536,
"height": 1025,
"mimeType": "image/jpeg"
},
"post-thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-07-KQED-1-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"twentyfourteen-full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-07-KQED-1-1038x576.jpg",
"width": 1038,
"height": 576,
"mimeType": "image/jpeg"
},
"npr-cds-wide": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-07-KQED-1-1200x675.jpg",
"width": 1200,
"height": 675,
"mimeType": "image/jpeg"
},
"kqedFullSize": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-07-KQED-1.jpg",
"width": 2000,
"height": 1334
}
},
"isLoading": false,
"fetchFailed": false
},
"news_12073904": {
"type": "attachments",
"id": "news_12073904",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "12073904",
"found": true
},
"title": "260219-STRIKINGKAISERWORKERS00420_TV-KQED",
"publishDate": 1771537913,
"status": "inherit",
"parent": 12073887,
"modified": 1771879049,
"caption": "Chris Pyper (left), a physician assistant from Kaiser San Leandro, marches while on strike outside Kaiser Permanente Oakland Medical Center in Oakland on Feb. 19, 2026.",
"credit": "Tâm Vũ/KQED",
"altTag": null,
"description": null,
"imgSizes": {
"thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00420_TV-KQED-160x107.jpg",
"width": 160,
"height": 107,
"mimeType": "image/jpeg"
},
"1536x1536": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00420_TV-KQED-1536x1025.jpg",
"width": 1536,
"height": 1025,
"mimeType": "image/jpeg"
},
"post-thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00420_TV-KQED-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"twentyfourteen-full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00420_TV-KQED-1038x576.jpg",
"width": 1038,
"height": 576,
"mimeType": "image/jpeg"
},
"npr-cds-wide": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00420_TV-KQED-1200x675.jpg",
"width": 1200,
"height": 675,
"mimeType": "image/jpeg"
},
"kqedFullSize": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00420_TV-KQED.jpg",
"width": 2000,
"height": 1334
}
},
"isLoading": false,
"fetchFailed": false
},
"news_12073906": {
"type": "attachments",
"id": "news_12073906",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "12073906",
"found": true
},
"title": "260219-STRIKINGKAISERWORKERS01224_TV-KQED",
"publishDate": 1771537935,
"status": "inherit",
"parent": 0,
"modified": 1771544711,
"caption": "Darcy Stanley, a nurse midwife from Kaiser Oakland, on strike at the picket line outside Kaiser Permanente Oakland Medical Center in Oakland on Feb. 19, 2026. Kaiser workers on the picket lines have gone without their paychecks for four weeks, and many are facing financial and other difficulties.",
"credit": "Tâm Vũ/KQED",
"altTag": null,
"description": null,
"imgSizes": {
"thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01224_TV-KQED-160x107.jpg",
"width": 160,
"height": 107,
"mimeType": "image/jpeg"
},
"1536x1536": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01224_TV-KQED-1536x1025.jpg",
"width": 1536,
"height": 1025,
"mimeType": "image/jpeg"
},
"post-thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01224_TV-KQED-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"twentyfourteen-full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01224_TV-KQED-1038x576.jpg",
"width": 1038,
"height": 576,
"mimeType": "image/jpeg"
},
"npr-cds-wide": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01224_TV-KQED-1200x675.jpg",
"width": 1200,
"height": 675,
"mimeType": "image/jpeg"
},
"kqedFullSize": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01224_TV-KQED.jpg",
"width": 2000,
"height": 1334
}
},
"isLoading": false,
"fetchFailed": false
},
"news_12073915": {
"type": "attachments",
"id": "news_12073915",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "12073915",
"found": true
},
"title": "038_KQED_KaiserStrikeOakland_08192022_qed (2)",
"publishDate": 1771539636,
"status": "inherit",
"parent": 12073839,
"modified": 1771539650,
"caption": "Kaiser mental health care workers and supporters march from Oakland Kaiser Medical Center to Kaiser's corporate headquarters on Friday, Aug. 19, 2022, the fifth day of an open-ended strike.",
"credit": "Beth LaBerge/KQED",
"altTag": null,
"description": null,
"imgSizes": {
"thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/038_KQED_KaiserStrikeOakland_08192022_qed-2-160x107.jpg",
"width": 160,
"height": 107,
"mimeType": "image/jpeg"
},
"1536x1536": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/038_KQED_KaiserStrikeOakland_08192022_qed-2-1536x1024.jpg",
"width": 1536,
"height": 1024,
"mimeType": "image/jpeg"
},
"post-thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/038_KQED_KaiserStrikeOakland_08192022_qed-2-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"twentyfourteen-full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/038_KQED_KaiserStrikeOakland_08192022_qed-2-1038x576.jpg",
"width": 1038,
"height": 576,
"mimeType": "image/jpeg"
},
"npr-cds-wide": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/038_KQED_KaiserStrikeOakland_08192022_qed-2-1200x675.jpg",
"width": 1200,
"height": 675,
"mimeType": "image/jpeg"
},
"kqedFullSize": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/038_KQED_KaiserStrikeOakland_08192022_qed-2.jpg",
"width": 2000,
"height": 1333
}
},
"isLoading": false,
"fetchFailed": false
},
"news_12071095": {
"type": "attachments",
"id": "news_12071095",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "12071095",
"found": true
},
"title": "260126-KAISER-STRIKE-BEGINS-MD-06-KQED-3_1",
"publishDate": 1769467001,
"status": "inherit",
"parent": 0,
"modified": 1769467030,
"caption": "Workers walk a picket line at Kaiser Oakland Medical Center in Oakland on Jan. 26, 2026.",
"credit": "Martin do Nascimento/KQED",
"altTag": null,
"description": null,
"imgSizes": {
"thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260126-KAISER-STRIKE-BEGINS-MD-06-KQED-3_1-160x107.jpg",
"width": 160,
"height": 107,
"mimeType": "image/jpeg"
},
"1536x1536": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260126-KAISER-STRIKE-BEGINS-MD-06-KQED-3_1-1536x1025.jpg",
"width": 1536,
"height": 1025,
"mimeType": "image/jpeg"
},
"post-thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260126-KAISER-STRIKE-BEGINS-MD-06-KQED-3_1-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"twentyfourteen-full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260126-KAISER-STRIKE-BEGINS-MD-06-KQED-3_1-1038x576.jpg",
"width": 1038,
"height": 576,
"mimeType": "image/jpeg"
},
"npr-cds-wide": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260126-KAISER-STRIKE-BEGINS-MD-06-KQED-3_1-1200x675.jpg",
"width": 1200,
"height": 675,
"mimeType": "image/jpeg"
},
"kqedFullSize": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260126-KAISER-STRIKE-BEGINS-MD-06-KQED-3_1.jpg",
"width": 2000,
"height": 1334
}
},
"isLoading": false,
"fetchFailed": false
},
"news_11947188": {
"type": "attachments",
"id": "news_11947188",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "11947188",
"found": true
},
"parent": 11947102,
"imgSizes": {
"twentyfourteen-full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2023/04/018_KQED_UCSFBenioffChildrensHospStrike_04192023-1038x576.jpg",
"width": 1038,
"mimeType": "image/jpeg",
"height": 576
},
"thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2023/04/018_KQED_UCSFBenioffChildrensHospStrike_04192023-160x107.jpg",
"width": 160,
"mimeType": "image/jpeg",
"height": 107
},
"post-thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2023/04/018_KQED_UCSFBenioffChildrensHospStrike_04192023-672x372.jpg",
"width": 672,
"mimeType": "image/jpeg",
"height": 372
},
"kqedFullSize": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2023/04/018_KQED_UCSFBenioffChildrensHospStrike_04192023.jpg",
"width": 1920,
"height": 1280
},
"large": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2023/04/018_KQED_UCSFBenioffChildrensHospStrike_04192023-1020x680.jpg",
"width": 1020,
"mimeType": "image/jpeg",
"height": 680
},
"1536x1536": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2023/04/018_KQED_UCSFBenioffChildrensHospStrike_04192023-1536x1024.jpg",
"width": 1536,
"mimeType": "image/jpeg",
"height": 1024
},
"medium": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2023/04/018_KQED_UCSFBenioffChildrensHospStrike_04192023-800x533.jpg",
"width": 800,
"mimeType": "image/jpeg",
"height": 533
}
},
"publishDate": 1681947416,
"modified": 1681947752,
"caption": "Hospital employees and supporters gather for a rally outside of the UCSF Benioff Children's Hospital in Oakland on April 19, 2023, during a one-day strike authorized by more than 1,200 members of the National Union of Healthcare Workers at the Oakland and Walnut Creek hospitals.",
"description": null,
"title": "018_KQED_UCSFBenioffChildrensHospStrike_04192023",
"credit": "Beth LaBerge/KQED",
"status": "inherit",
"altTag": "Hundreds of protestors in red T-shirts hold red and yellow picket signs outside of UCSF Benioff Children's Hospital Oakland.",
"isLoading": false,
"fetchFailed": false
},
"news_12072987": {
"type": "attachments",
"id": "news_12072987",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "12072987",
"found": true
},
"title": "020926_KAISERSTRIKE_8137B-KQED",
"publishDate": 1770747058,
"status": "inherit",
"parent": 0,
"modified": 1770747219,
"caption": "Carrie Esqueda plays with one of her grandkids at her home in Wildomar on Feb. 9, 2026.",
"credit": "Lauren Justice for KQED",
"altTag": null,
"description": null,
"imgSizes": {
"thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8137B-KQED-160x107.jpg",
"width": 160,
"height": 107,
"mimeType": "image/jpeg"
},
"1536x1536": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8137B-KQED-1536x1024.jpg",
"width": 1536,
"height": 1024,
"mimeType": "image/jpeg"
},
"post-thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8137B-KQED-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"twentyfourteen-full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8137B-KQED-1038x576.jpg",
"width": 1038,
"height": 576,
"mimeType": "image/jpeg"
},
"npr-cds-wide": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8137B-KQED-1200x675.jpg",
"width": 1200,
"height": 675,
"mimeType": "image/jpeg"
},
"kqedFullSize": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8137B-KQED.jpg",
"width": 2000,
"height": 1333
}
},
"isLoading": false,
"fetchFailed": false
},
"news_12070807": {
"type": "attachments",
"id": "news_12070807",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "12070807",
"found": true
},
"title": "HealthCareWorkerKQED",
"publishDate": 1769116419,
"status": "inherit",
"parent": 12070805,
"modified": 1769116435,
"caption": "A Kaiser clinician during the previous December 2018 strike. \n",
"credit": "April Dembosky/KQED",
"altTag": null,
"description": null,
"imgSizes": {
"thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/HealthCareWorkerKQED-160x120.jpg",
"width": 160,
"height": 120,
"mimeType": "image/jpeg"
},
"1536x1536": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/HealthCareWorkerKQED-1536x1152.jpg",
"width": 1536,
"height": 1152,
"mimeType": "image/jpeg"
},
"post-thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/HealthCareWorkerKQED-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"twentyfourteen-full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/HealthCareWorkerKQED-1038x576.jpg",
"width": 1038,
"height": 576,
"mimeType": "image/jpeg"
},
"npr-cds-wide": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/HealthCareWorkerKQED-1200x675.jpg",
"width": 1200,
"height": 675,
"mimeType": "image/jpeg"
},
"kqedFullSize": {
"file": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/HealthCareWorkerKQED.jpg",
"width": 1920,
"height": 1440
}
},
"isLoading": false,
"fetchFailed": false
}
},
"audioPlayerReducer": {
"postId": "stream_live",
"isPaused": true,
"isPlaying": false,
"pfsActive": false,
"pledgeModalIsOpen": true,
"playerDrawerIsOpen": false,
"liveAudioPlayStartedAt": 0,
"liveAudioPlayContext": ""
},
"authorsReducer": {
"byline_news_12094081": {
"type": "authors",
"id": "byline_news_12094081",
"meta": {
"override": true
},
"slug": "byline_news_12094081",
"name": "Ana B. Ibarra, CalMatters",
"isLoading": false
},
"byline_news_12075755": {
"type": "authors",
"id": "byline_news_12075755",
"meta": {
"override": true
},
"slug": "byline_news_12075755",
"name": "Cate Peters, Brianna Sosa, Gabrielle Rayne Ignacio, Anna Hoch-Kenney and Tatiana Geroulanou, Big Local News",
"isLoading": false
},
"adembosky": {
"type": "authors",
"id": "3205",
"meta": {
"index": "authors_1716337520",
"id": "3205",
"found": true
},
"name": "April Dembosky",
"firstName": "April",
"lastName": "Dembosky",
"slug": "adembosky",
"email": "adembosky@kqed.org",
"display_author_email": false,
"staff_mastheads": [
"news",
"science"
],
"title": "KQED Health Correspondent",
"bio": "April Dembosky is the health correspondent for KQED News and a regular contributor to NPR. She specializes in covering altered states of mind, from postpartum depression to methamphetamine-induced psychosis to the insanity defense. Her investigative series on insurance companies sidestepping mental health laws won multiple awards, including first place in beat reporting from the national Association of Health Care Journalists. She is the recipient of numerous other prizes and fellowships, including a national Edward R. Murrow award for investigative reporting, a Society of Professional Journalists award for long-form storytelling, and a Carter Center Fellowship for Mental Health Journalism.\r\n\r\nDembosky reported and produced \u003cem>Soundtrack of Silence\u003c/em>, an audio documentary about music and memory that is currently being made into a feature film by Paramount Pictures.\r\n\r\nBefore joining KQED in 2013, Dembosky covered technology and Silicon Valley for \u003cem>The Financial Times of London,\u003c/em> and contributed business and arts stories to \u003cem>Marketplace \u003c/em>and \u003cem>The New York Times.\u003c/em> She got her undergraduate degree in philosophy from Smith College and her master's in journalism from the University of California, Berkeley. She is a classically trained violinist and proud alum of the first symphony orchestra at Burning Man.",
"avatar": "https://secure.gravatar.com/avatar/ef92999be4ceb9ea60701e7dc276f813?s=600&d=blank&r=g",
"twitter": "adembosky",
"facebook": null,
"instagram": null,
"linkedin": null,
"sites": [
{
"site": "arts",
"roles": [
"author"
]
},
{
"site": "news",
"roles": [
"editor"
]
},
{
"site": "futureofyou",
"roles": [
"author"
]
},
{
"site": "stateofhealth",
"roles": [
"editor"
]
},
{
"site": "science",
"roles": [
"editor"
]
},
{
"site": "forum",
"roles": [
"editor"
]
}
],
"headData": {
"title": "April Dembosky | KQED",
"description": "KQED Health Correspondent",
"ogImgSrc": "https://secure.gravatar.com/avatar/ef92999be4ceb9ea60701e7dc276f813?s=600&d=blank&r=g",
"twImgSrc": "https://secure.gravatar.com/avatar/ef92999be4ceb9ea60701e7dc276f813?s=600&d=blank&r=g"
},
"isLoading": false,
"link": "/author/adembosky"
},
"ecruzguevarra": {
"type": "authors",
"id": "8654",
"meta": {
"index": "authors_1716337520",
"id": "8654",
"found": true
},
"name": "Ericka Cruz Guevarra",
"firstName": "Ericka",
"lastName": "Cruz Guevarra",
"slug": "ecruzguevarra",
"email": "ecruzguevarra@kqed.org",
"display_author_email": true,
"staff_mastheads": [
"news"
],
"title": "Producer, The Bay Podcast",
"bio": "Ericka Cruz Guevarra is host of \u003ca href=\"https://www.kqed.org/podcasts/thebay\">\u003cem>The Bay\u003c/em>\u003c/a> podcast at KQED. Before host, she was the show’s producer. Her work in that capacity includes a three-part reported series on policing in Vallejo, which won a 2020 excellence in journalism award from the Society of Professional Journalists. Ericka has worked as a breaking news reporter at Oregon Public Broadcasting, helped produce the Code Switch podcast, and was KQED’s inaugural Raul Ramirez Diversity Fund intern. She’s also an alumna of NPR’s Next Generation Radio program. Send her an email if you have strong feelings about whether Fairfield and Suisun City are the Bay. Ericka is represented by SAG-AFTRA.",
"avatar": "https://secure.gravatar.com/avatar/accefc1de4bafc7e234b69bcb9b6f6536c130fd84709bc3069ef11a78787e1bb?s=600&d=blank&r=g",
"twitter": "NotoriousECG",
"bluesky": null,
"facebook": null,
"instagram": null,
"linkedin": null,
"sites": [
{
"site": "arts",
"roles": [
"subscriber"
]
},
{
"site": "news",
"roles": [
"editor",
"manage_categories"
]
},
{
"site": "futureofyou",
"roles": [
"subscriber"
]
},
{
"site": "stateofhealth",
"roles": [
"subscriber"
]
},
{
"site": "science",
"roles": [
"editor"
]
},
{
"site": "forum",
"roles": [
"subscriber"
]
}
],
"headData": {
"title": "Ericka Cruz Guevarra | KQED",
"description": "Producer, The Bay Podcast",
"ogImgSrc": "https://secure.gravatar.com/avatar/accefc1de4bafc7e234b69bcb9b6f6536c130fd84709bc3069ef11a78787e1bb?s=600&d=blank&r=g",
"twImgSrc": "https://secure.gravatar.com/avatar/accefc1de4bafc7e234b69bcb9b6f6536c130fd84709bc3069ef11a78787e1bb?s=600&d=blank&r=g"
},
"isLoading": false,
"link": "/author/ecruzguevarra"
},
"fjhabvala": {
"type": "authors",
"id": "8659",
"meta": {
"index": "authors_1716337520",
"id": "8659",
"found": true
},
"name": "Farida Jhabvala Romero",
"firstName": "Farida",
"lastName": "Jhabvala Romero",
"slug": "fjhabvala",
"email": "fjhabvala@kqed.org",
"display_author_email": true,
"staff_mastheads": [
"news"
],
"title": "KQED Contributor",
"bio": "Farida Jhabvala Romero is a Labor Correspondent for KQED. She previously covered immigration. Farida was \u003ca href=\"https://www.ccnma.org/2022-most-influential-latina-journalists\">named\u003c/a> one of the 10 Most Influential Latina Journalists in California in 2022 by the California Chicano News Media Association. Her work has won awards from the Society of Professional Journalists (Northern California), as well as a national and regional Edward M. Murrow Award for the collaborative reporting projects “Dangerous Air” and “Graying California.” Before joining KQED, Farida worked as a producer at Radio Bilingüe, a national public radio network. Farida earned her master’s degree in journalism from Stanford University.",
"avatar": "https://secure.gravatar.com/avatar/f9f022d4e2609741874222a1e9d41f48fea74011aa7c615eef91d9a50c944ebe?s=600&d=blank&r=g",
"twitter": "FaridaJhabvala",
"bluesky": null,
"facebook": null,
"instagram": null,
"linkedin": "https://www.linkedin.com/in/faridajhabvala/",
"sites": [
{
"site": "news",
"roles": [
"editor"
]
},
{
"site": "stateofhealth",
"roles": [
"author"
]
},
{
"site": "liveblog",
"roles": [
"author"
]
}
],
"headData": {
"title": "Farida Jhabvala Romero | KQED",
"description": "KQED Contributor",
"ogImgSrc": "https://secure.gravatar.com/avatar/f9f022d4e2609741874222a1e9d41f48fea74011aa7c615eef91d9a50c944ebe?s=600&d=blank&r=g",
"twImgSrc": "https://secure.gravatar.com/avatar/f9f022d4e2609741874222a1e9d41f48fea74011aa7c615eef91d9a50c944ebe?s=600&d=blank&r=g"
},
"isLoading": false,
"link": "/author/fjhabvala"
},
"amontecillo": {
"type": "authors",
"id": "11649",
"meta": {
"index": "authors_1716337520",
"id": "11649",
"found": true
},
"name": "Alan Montecillo",
"firstName": "Alan",
"lastName": "Montecillo",
"slug": "amontecillo",
"email": "amontecillo@kqed.org",
"display_author_email": false,
"staff_mastheads": [
"news"
],
"title": "KQED Contributor",
"bio": "Alan Montecillo is the senior editor of \u003cem>\u003ca href=\"http://kqed.org/thebay\">The Bay\u003c/a>, \u003c/em> KQED's local news podcast. Before moving to the Bay Area, he worked as a senior talk show producer for WILL in Champaign-Urbana, Illinois and at Oregon Public Broadcasting in Portland, Oregon. He has won journalism awards from the Society of Professional Journalists Northern California, the Public Media Journalists Association, The Signal Awards, and has also received a regional Edward R. Murrow award. Alan is a Filipino American from Hong Kong and a graduate of Reed College.",
"avatar": "https://secure.gravatar.com/avatar/268f53a2066899ea9efdd8a5900218b17c822d9862cbc9326cccec53ef41d349?s=600&d=blank&r=g",
"twitter": "alanmontecillo",
"bluesky": null,
"facebook": null,
"instagram": null,
"linkedin": null,
"sites": [
{
"site": "",
"roles": [
"editor"
]
},
{
"site": "news",
"roles": [
"editor",
"manage_categories"
]
}
],
"headData": {
"title": "Alan Montecillo | KQED",
"description": "KQED Contributor",
"ogImgSrc": "https://secure.gravatar.com/avatar/268f53a2066899ea9efdd8a5900218b17c822d9862cbc9326cccec53ef41d349?s=600&d=blank&r=g",
"twImgSrc": "https://secure.gravatar.com/avatar/268f53a2066899ea9efdd8a5900218b17c822d9862cbc9326cccec53ef41d349?s=600&d=blank&r=g"
},
"isLoading": false,
"link": "/author/amontecillo"
},
"jessicakariisa": {
"type": "authors",
"id": "11831",
"meta": {
"index": "authors_1716337520",
"id": "11831",
"found": true
},
"name": "Jessica Kariisa",
"firstName": "Jessica",
"lastName": "Kariisa",
"slug": "jessicakariisa",
"email": "jkariisa@kqed.org",
"display_author_email": false,
"staff_mastheads": [],
"title": "Producer, The Bay",
"bio": "Jessica Kariisa is the producer of The Bay. She first joined KQED as an intern for The California Report Magazine, after which she became an on-call producer. She reported a Bay Curious episode on the use of rap lyrics in criminal trials which won a Society of Professional Journalists award in 2023 for Excellence in Features Journalism and the 2023 Signal Award for Best Conversation Starter. She’s worked on podcasts for Snap Judgment and American Public Media. Before embarking on her audio career, she was a music journalist.\r\n\r\nJessica Kariisa is represented by SAG-AFTRA.",
"avatar": "https://secure.gravatar.com/avatar/522e97b28ac0b3d411621c0fde8f3419c7b71ea2c5c262c57c4bb600963f328c?s=600&d=blank&r=g",
"twitter": null,
"bluesky": null,
"facebook": null,
"instagram": null,
"linkedin": null,
"sites": [
{
"site": "arts",
"roles": [
"author"
]
},
{
"site": "news",
"roles": [
"editor",
"manage_categories"
]
}
],
"headData": {
"title": "Jessica Kariisa | KQED",
"description": "Producer, The Bay",
"ogImgSrc": "https://secure.gravatar.com/avatar/522e97b28ac0b3d411621c0fde8f3419c7b71ea2c5c262c57c4bb600963f328c?s=600&d=blank&r=g",
"twImgSrc": "https://secure.gravatar.com/avatar/522e97b28ac0b3d411621c0fde8f3419c7b71ea2c5c262c57c4bb600963f328c?s=600&d=blank&r=g"
},
"isLoading": false,
"link": "/author/jessicakariisa"
},
"emanoukian": {
"type": "authors",
"id": "11925",
"meta": {
"index": "authors_1716337520",
"id": "11925",
"found": true
},
"name": "Elize Manoukian",
"firstName": "Elize",
"lastName": "Manoukian",
"slug": "emanoukian",
"email": "emanoukian@KQED.org",
"display_author_email": false,
"staff_mastheads": [
"news"
],
"title": "Digital Producer",
"bio": null,
"avatar": "https://secure.gravatar.com/avatar/4525f1a8e46ccb30933b32653d9772064cfefe3fa655eb45b3b3a80341f6bdad?s=600&d=blank&r=g",
"twitter": null,
"bluesky": null,
"facebook": null,
"instagram": null,
"linkedin": null,
"sites": [
{
"site": "arts",
"roles": [
"editor"
]
},
{
"site": "news",
"roles": [
"editor"
]
},
{
"site": "science",
"roles": [
"editor"
]
}
],
"headData": {
"title": "Elize Manoukian | KQED",
"description": "Digital Producer",
"ogImgSrc": "https://secure.gravatar.com/avatar/4525f1a8e46ccb30933b32653d9772064cfefe3fa655eb45b3b3a80341f6bdad?s=600&d=blank&r=g",
"twImgSrc": "https://secure.gravatar.com/avatar/4525f1a8e46ccb30933b32653d9772064cfefe3fa655eb45b3b3a80341f6bdad?s=600&d=blank&r=g"
},
"isLoading": false,
"link": "/author/emanoukian"
},
"gglueck": {
"type": "authors",
"id": "11946",
"meta": {
"index": "authors_1716337520",
"id": "11946",
"found": true
},
"name": "Gabriela Glueck",
"firstName": "Gabriela",
"lastName": "Glueck",
"slug": "gglueck",
"email": "gglueck@kqed.org",
"display_author_email": false,
"staff_mastheads": [
"news"
],
"title": "KQED Contributor",
"bio": null,
"avatar": "https://secure.gravatar.com/avatar/ec62b7e3f7727ce1070cc7046dde80271d1e63cf2178d6194f68bb8d1440f841?s=600&d=blank&r=g",
"twitter": null,
"bluesky": null,
"facebook": null,
"instagram": null,
"linkedin": null,
"sites": [
{
"site": "news",
"roles": [
"editor"
]
}
],
"headData": {
"title": "Gabriela Glueck | KQED",
"description": "KQED Contributor",
"ogImgSrc": "https://secure.gravatar.com/avatar/ec62b7e3f7727ce1070cc7046dde80271d1e63cf2178d6194f68bb8d1440f841?s=600&d=blank&r=g",
"twImgSrc": "https://secure.gravatar.com/avatar/ec62b7e3f7727ce1070cc7046dde80271d1e63cf2178d6194f68bb8d1440f841?s=600&d=blank&r=g"
},
"isLoading": false,
"link": "/author/gglueck"
},
"aaliahmad": {
"type": "authors",
"id": "11986",
"meta": {
"index": "authors_1716337520",
"id": "11986",
"found": true
},
"name": "Ayah Ali-Ahmad",
"firstName": "Ayah",
"lastName": "Ali-Ahmad",
"slug": "aaliahmad",
"email": "aaliahmad@KQED.org",
"display_author_email": false,
"staff_mastheads": [],
"title": "KQED Contributor",
"bio": null,
"avatar": "https://secure.gravatar.com/avatar/7f340465c69a2c816f6c07000137a3ee?s=600&d=blank&r=g",
"twitter": "ayahaliahmad",
"bluesky": null,
"facebook": null,
"instagram": null,
"linkedin": null,
"sites": [
{
"site": "news",
"roles": [
"author"
]
}
],
"headData": {
"title": "Ayah Ali-Ahmad | KQED",
"description": "KQED Contributor",
"ogImgSrc": "https://secure.gravatar.com/avatar/7f340465c69a2c816f6c07000137a3ee?s=600&d=blank&r=g",
"twImgSrc": "https://secure.gravatar.com/avatar/7f340465c69a2c816f6c07000137a3ee?s=600&d=blank&r=g"
},
"isLoading": false,
"link": "/author/aaliahmad"
}
},
"pagesReducer": {
"news_tag_kaiser-permanente": {
"type": "terms",
"id": "news_421",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "421",
"score": 9.30265
},
"featImg": null,
"name": "Kaiser Permanente",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Kaiser Permanente Archives | KQED News",
"ogDescription": null
},
"ttid": 430,
"slug": "kaiser-permanente",
"isLoading": false,
"title": "Kaiser Permanente",
"pageMeta": {
"site": "news",
"WpPageTemplate": "page-topic-editorial",
"currentPage": 1
},
"blocks": [
{
"blockName": "kqed/post-list",
"attrs": {
"layout": "cardArticle2",
"query": "posts/news?tag=kaiser-permanente",
"seeMore": false,
"paginated": true,
"page": 1
}
},
{
"blockName": "kqed/ad"
}
]
}
},
"pfsSessionReducer": {},
"postsReducer": {
"stream_live": {
"type": "live",
"id": "stream_live",
"audioUrl": "https://streams.kqed.org/kqedradio",
"title": "Live Stream",
"excerpt": "Live Stream information currently unavailable.",
"link": "/radio",
"featImg": "",
"label": {
"name": "KQED Live",
"link": "/"
}
},
"stream_kqedNewscast": {
"type": "posts",
"id": "stream_kqedNewscast",
"audioUrl": "https://www.kqed.org/.stream/anon/radio/RDnews/newscast.mp3?_=1",
"title": "KQED Newscast",
"featImg": "",
"label": {
"name": "88.5 FM",
"link": "/"
}
},
"news_12094081": {
"type": "posts",
"id": "news_12094081",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "12094081",
"score": null,
"sort": [
1786038933000
]
},
"guestAuthors": [],
"slug": "as-ai-therapists-dish-out-advice-california-lawmakers-try-to-set-some-limits",
"title": "As AI ‘Therapists’ Dish Out Advice, California Lawmakers Try to Set Some Limits",
"publishDate": 1786038933,
"format": "standard",
"headTitle": "As AI ‘Therapists’ Dish Out Advice, California Lawmakers Try to Set Some Limits | KQED",
"labelTerm": {},
"content": "\u003cp>\u003c!-- Creative Commons Attribution-NonCommercial-NoDerivatives https://creativecommons.org/licenses/by-nc-nd/4.0/ -->\u003c/p>\n\u003cp>\u003cem>This story was originally published by \u003ca href=\"https://calmatters.org/\">CalMatters\u003c/a>. \u003ca href=\"https://calmatters.org/subscribe-to-calmatters/\">Sign up\u003c/a> for their newsletters.\u003c/em>\u003c/p>\n\u003cp>In the matter of a few clicks and keystrokes, anyone can find themselves deep in conversation with “Psychologist,” \u003ca href=\"https://www.kqed.org/news/tag/ai\">a chatbot\u003c/a> character that describes itself as an expert in “empathy” and “active listening.”\u003c/p>\n\u003cp>It responds to messages of anxiety and sadness with reassurance. It asks questions and offers advice; it even responds with italicized nonverbal cues: “\u003cem>The psychologist’s expression softens with compassion\u003c/em>.” In smaller font, a disclaimer reads: “This is A.I. and not a real person. Treat everything it says as fiction.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>As more people turn to chatbots for mental health help and advice — including by some estimates \u003ca href=\"https://sph.brown.edu/news/2025-11-18/teens-ai-chatbots\">one in eight teens and young adults\u003c/a> — legislators are in a race to keep up with the quickly developing technology.\u003c/p>\n\u003cp>Among the latest efforts is a bill that would add restrictions around the use of chatbot companions and other artificial intelligence-powered tools that people use to support mental healthcare or in lieu of professional help.\u003c/p>\n\u003cp>Sen. \u003ca href=\"https://calmatters.digitaldemocracy.org/legislators/steve-padilla-165435\">Steve Padilla\u003c/a>, a San Diego Democrat and the bill’s author, said the intent is to draw a line: AI can be used for administrative purposes and to support clinicians, but it cannot practice psychotherapy.\u003c/p>\n\u003cfigure id=\"attachment_12094084\" class=\"wp-caption aligncenter\" style=\"max-width: 1980px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12094084\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/GettyImages-2267080472.jpg\" alt=\"\" width=\"1980\" height=\"1231\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/GettyImages-2267080472.jpg 1980w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/GettyImages-2267080472-160x99.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/GettyImages-2267080472-1536x955.jpg 1536w\" sizes=\"auto, (max-width: 1980px) 100vw, 1980px\">\u003cfigcaption class=\"wp-caption-text\">Senator Steve Padilla, commissioner on the California Coastal Commission. \u003ccite>(Nelvin C. Cepeda/The San Diego Union-Tribune via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“We’re dealing with a new impactful technology that is unfolding and is deployed in our world at light speed, and so it is both extremely powerful and consequential,” Padilla said.\u003c/p>\n\u003cp>The debate has taken on new urgency amid wrongful death lawsuits — some playing out in California federal courts — that accuse AI chatbot makers of contributing to users’ suicides.\u003c/p>\n\u003cp>\u003ca href=\"https://calmatters.digitaldemocracy.org/bills/ca_202520260sb903\">Senate Bill 903\u003c/a> would ban companies from advertising chatbots as therapy. It would prohibit AI from making therapeutic decisions without the review of a licensed professional and require health providers to disclose and get a patient’s permission before using AI tools to record therapy sessions or to triage mental healthcare.\u003c/p>\n\u003ch2>Consumer protections vs. innovation\u003c/h2>\n\u003cp>The bill is backed by professional associations that represent psychologists, therapists and counselors. Also behind the bill is the National Union of Healthcare Workers, which has been leading a push against unchecked use of artificial intelligence and digital tools in mental healthcare.\u003c/p>\n\u003cp>Most recently, the union \u003ca href=\"https://calmatters.org/health/2026/07/kaiser-mental-health-ai-complaint/\">filed a complaint\u003c/a> with state regulators against Kaiser Permanente for its alleged use of an automated algorithm in mental health triaging.\u003c/p>\n\u003cp>Padilla and supporters argue that the legislation is needed to protect consumers from AI in both formal and informal spaces, but also to protect licensed professionals from being displaced by AI.\u003c/p>\n\u003cfigure id=\"attachment_11963409\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11963409\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED.jpg\" alt='A large modern building with the words \"Kaiser Permanente\" across the top.' width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">The Kaiser Permanente Oakland Medical Center in Oakland on Oct. 4, 2023. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003ca href=\"https://calmatters.digitaldemocracy.org/hearings/279268#t=669&f=e564faf4d88bf6c955f241d3fb6627e1\">Le Ondra Clark Harvey\u003c/a>, chief executive officer at the California Behavioral Health Association, told lawmakers that without clear safeguards, chatbots can provide inaccurate information or mishandle crisis situations. “The difference between a licensed clinician and an automated response is not technical. It can be life altering,” Harvey said.\u003c/p>\n\u003cp>Opposition to the bill has largely focused around the restrictions of AI use in formal clinical spaces. TechNet, which represents tech-sector companies, argues the legislation could restrict beneficial uses of AI in healthcare and stifle innovation. \u003ca href=\"https://calmatters.digitaldemocracy.org/hearings/279268#t=900&f=e564faf4d88bf6c955f241d3fb6627e1\">Robert Boykin\u003c/a>, TechNet’s executive director for California, said the bill could limit the use of tools that help expand access to mental healthcare.\u003c/p>\n\u003cp>“At a time when every county in California faces a shortage of behavioral healthcare workers, SB 903 still puts a clinician bottleneck in front of the intake and screening tools that help patients reach care faster,” Boykin said in an emailed statement.\u003c/p>\n\u003cp>The bill currently awaits its next vote in the Assembly’s fiscal committee.\u003c/p>\n\u003ch2>\u003cstrong>Popular chatbot ‘therapy’\u003c/strong>\u003c/h2>\n\u003cp>Every day millions of people turn to AI chatbots through programs such as ChatGPT and Character.ai to help with research, work tasks and troubleshooting.\u003c/p>\n\u003cp>But the top use of chatbots over the last two years has been companionship and “therapy,” \u003ca href=\"https://hbr.org/2026/06/how-people-are-really-using-ai-in-2026\">research shows.\u003c/a>\u003c/p>\n\u003cp>Experts say that’s in part because of a tremendous amount of loneliness, especially among young people. It is often hard or costly to get timely mental healthcare at the same time there is a spike in mental health diagnoses.\u003c/p>\n\u003cfigure id=\"attachment_11989313\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11989313\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/06/GettyImages-2155035557-scaled-e1760733694503.jpg\" alt=\"\" width=\"2000\" height=\"1334\">\u003cfigcaption class=\"wp-caption-text\">The OpenAI ChatGPT logo. \u003ccite>(Jaap Arriens/NurPhoto via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>People turn to chatbots “because they have unmet needs,” said Dr. Jodi Halpern, professor of bioethics and medical humanities at UC Berkeley.\u003c/p>\n\u003cp>But once people start using chatbots in this informal way, she said companies rely on a business model built around maximizing engagement “including by manipulative tactics,” such as praise and agreement.\u003c/p>\n\u003cp>General chatbots are largely free, available 24/7, and involve no hassle with insurance, making them appealing to many. But they function with no oversight from licensed professionals.[aside postID=news_12092477 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/FINAL-2.png']In addition to general chatbots, there has also been a rapid uptick in AI-powered mental health apps — often requiring paid subscriptions and advertised as “pocket therapists” or “AI coaches.”\u003c/p>\n\u003cp>Groups like the \u003ca href=\"https://www.apa.org/pubs/reports/chatbots-mental-health-2026\">American Psychological Association\u003c/a>, warn that chatbots are not a safe or effective replacement for true therapy. Trained clinicians look for cues like tone of voice, eye contact and body language and can detect more serious conditions; AI is not equipped to manage urgent symptoms, such as suicidal ideation, even though people increasingly share such thoughts with chatbots.\u003c/p>\n\u003cp>OpenAI, the maker of ChatGPT, revealed in a report last fall that about \u003ca href=\"https://abc7news.com/post/openai-data-estimates-1-million-people-talk-chatgpt-suicide-weekly/18086379/\">1.2 million users a week \u003c/a>share thoughts of suicide on the platform.\u003c/p>\n\u003cp>OpenAI said that in such cases, it recommends people speak to a professional and directs them to resources like the 988 hotline. Families who have filed \u003ca href=\"https://www.npr.org/sections/shots-health-news/2025/09/19/nx-s1-5545749/ai-chatbots-safety-openai-meta-characterai-teens-suicide\">wrongful death lawsuits\u003c/a> against OpenAI and other companies claim chatbots assisted their loved ones through their suicide plans.\u003c/p>\n\u003cp>The cases have helped raise the stakes for lawmakers around the country. Last year, Illinois became the first state to pass a law prohibiting the use of AI in therapy services. A \u003ca href=\"https://www.beckersbehavioralhealth.com/ai-2/5-states-restrict-ai-therapy-chatbots-in-2026/\">handful of other states\u003c/a> have since followed with similar restrictions.\u003c/p>\n\u003ch2>\u003cstrong>AI use in health spaces\u003c/strong>\u003c/h2>\n\u003cp>One gray area in the discussion is exactly which tools this bill applies to.\u003c/p>\n\u003cp>NUHW’s complaint against Kaiser targets its e-visit screening tool, which evaluates patients who think they may be experiencing anxiety or depression. According to the complaint, patients answer a multiple choice questionnaire and the tool “automatically and instantaneously generates care recommendations and referral pathways based on the responses provided.”\u003c/p>\n\u003cp>The union argues that because care recommendations are generated so quickly, it is unlikely that a licensed professional is reviewing patients’ answers — which it says puts patients at risk and violates state law.\u003c/p>\n\u003cfigure id=\"attachment_12093589\" class=\"wp-caption aligncenter\" style=\"max-width: 1980px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12093589\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/GettyImages-2202548335.jpg\" alt=\"\" width=\"1980\" height=\"1320\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/GettyImages-2202548335.jpg 1980w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/GettyImages-2202548335-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/GettyImages-2202548335-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1980px) 100vw, 1980px\">\u003cfigcaption class=\"wp-caption-text\">Signange of AI is displayed during the MWC (Mobile World Congress), the world’s biggest mobile fair, in Barcelona on March 3, 2025. \u003ccite>(Manaure Quintero/AFP via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>It’s not clear whether SB 903 would apply to Kaiser’s e-visit tool.\u003c/p>\n\u003cp>“That tool is in a black box. Kaiser is not sharing with us or others about exactly how it works and exactly what it does,” said Benjamin Eichert, NUHW’s director of public policy.\u003c/p>\n\u003cp>In response to the complaint, Kaiser told CalMatters its e-visit tool “does not use AI to diagnose patients, make clinical decisions, or determine medical necessity.”[aside postID=news_12093427 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/03/062923_Artificial_Intelligence_AI_REUTERS_CM_02-copy-1536x1024.jpg']Eichert said many other behavioral health provider groups are already advertising using AI during triage — a practice he said would fall under SB 903’s requirements.\u003c/p>\n\u003cp>“That intake process, that triage and screening process, is where implementation (of AI) has happened fastest,” Eichert said. “That’s why those provisions were proposed because it’s an area where this technology is already being used without guardrails.”\u003c/p>\n\u003cp>For NUHW, the bill and the complaint against Kaiser represent two tracks toward the same goal: reasserting the place of practitioners in spaces increasingly taken over by algorithms. State regulators are investigating the union’s complaint.\u003c/p>\n\u003cp>\u003cem>Supported by the California Health Care Foundation (CHCF), which works to ensure that people have access to the care they need, when they need it, at a price they can afford. Visit www.chcf.org to learn more.\u003c/em>\u003c/p>\n\u003cp>\u003cem>This article was \u003ca href=\"https://calmatters.org/health/mental-health/2026/08/at-therapists-chatbot-mental-health/\">originally published on CalMatters\u003c/a> and was republished under the \u003ca href=\"https://creativecommons.org/licenses/by-nc-nd/4.0/\">Creative Commons Attribution-NonCommercial-NoDerivatives\u003c/a> license.\u003c/em>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
"blocks": [],
"excerpt": "SB 903 would ban advertising chatbots as therapy and add rules for AI use in formal health spaces.",
"status": "publish",
"parent": 0,
"modified": 1786038933,
"stats": {
"hasAudio": false,
"hasVideo": false,
"hasChartOrMap": false,
"iframeSrcs": [],
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"hasPolis": false,
"paragraphCount": 39,
"wordCount": 1461
},
"headData": {
"title": "As AI ‘Therapists’ Dish Out Advice, California Lawmakers Try to Set Some Limits | KQED",
"description": "SB 903 would ban advertising chatbots as therapy and add rules for AI use in formal health spaces.",
"ogTitle": "",
"ogDescription": "",
"ogImgId": "",
"twTitle": "",
"twDescription": "",
"twImgId": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "As AI ‘Therapists’ Dish Out Advice, California Lawmakers Try to Set Some Limits",
"datePublished": "2026-08-06T10:55:33-07:00",
"dateModified": "2026-08-06T10:55:33-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"primaryCategory": {
"termId": 248,
"slug": "technology",
"name": "Technology"
},
"source": "CalMatters",
"sourceUrl": "https://calmatters.org/",
"sticky": false,
"nprByline": "Ana B. Ibarra, CalMatters",
"nprStoryId": "kqed-12094081",
"templateType": "standard",
"featuredImageType": "standard",
"excludeFromSiteSearch": "Include",
"showOnAuthorArchivePages": "No",
"articleAge": "0",
"path": "/news/12094081/as-ai-therapists-dish-out-advice-california-lawmakers-try-to-set-some-limits",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003c!-- Creative Commons Attribution-NonCommercial-NoDerivatives https://creativecommons.org/licenses/by-nc-nd/4.0/ -->\u003c/p>\n\u003cp>\u003cem>This story was originally published by \u003ca href=\"https://calmatters.org/\">CalMatters\u003c/a>. \u003ca href=\"https://calmatters.org/subscribe-to-calmatters/\">Sign up\u003c/a> for their newsletters.\u003c/em>\u003c/p>\n\u003cp>In the matter of a few clicks and keystrokes, anyone can find themselves deep in conversation with “Psychologist,” \u003ca href=\"https://www.kqed.org/news/tag/ai\">a chatbot\u003c/a> character that describes itself as an expert in “empathy” and “active listening.”\u003c/p>\n\u003cp>It responds to messages of anxiety and sadness with reassurance. It asks questions and offers advice; it even responds with italicized nonverbal cues: “\u003cem>The psychologist’s expression softens with compassion\u003c/em>.” In smaller font, a disclaimer reads: “This is A.I. and not a real person. Treat everything it says as fiction.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>As more people turn to chatbots for mental health help and advice — including by some estimates \u003ca href=\"https://sph.brown.edu/news/2025-11-18/teens-ai-chatbots\">one in eight teens and young adults\u003c/a> — legislators are in a race to keep up with the quickly developing technology.\u003c/p>\n\u003cp>Among the latest efforts is a bill that would add restrictions around the use of chatbot companions and other artificial intelligence-powered tools that people use to support mental healthcare or in lieu of professional help.\u003c/p>\n\u003cp>Sen. \u003ca href=\"https://calmatters.digitaldemocracy.org/legislators/steve-padilla-165435\">Steve Padilla\u003c/a>, a San Diego Democrat and the bill’s author, said the intent is to draw a line: AI can be used for administrative purposes and to support clinicians, but it cannot practice psychotherapy.\u003c/p>\n\u003cfigure id=\"attachment_12094084\" class=\"wp-caption aligncenter\" style=\"max-width: 1980px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12094084\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/GettyImages-2267080472.jpg\" alt=\"\" width=\"1980\" height=\"1231\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/GettyImages-2267080472.jpg 1980w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/GettyImages-2267080472-160x99.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/08/GettyImages-2267080472-1536x955.jpg 1536w\" sizes=\"auto, (max-width: 1980px) 100vw, 1980px\">\u003cfigcaption class=\"wp-caption-text\">Senator Steve Padilla, commissioner on the California Coastal Commission. \u003ccite>(Nelvin C. Cepeda/The San Diego Union-Tribune via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“We’re dealing with a new impactful technology that is unfolding and is deployed in our world at light speed, and so it is both extremely powerful and consequential,” Padilla said.\u003c/p>\n\u003cp>The debate has taken on new urgency amid wrongful death lawsuits — some playing out in California federal courts — that accuse AI chatbot makers of contributing to users’ suicides.\u003c/p>\n\u003cp>\u003ca href=\"https://calmatters.digitaldemocracy.org/bills/ca_202520260sb903\">Senate Bill 903\u003c/a> would ban companies from advertising chatbots as therapy. It would prohibit AI from making therapeutic decisions without the review of a licensed professional and require health providers to disclose and get a patient’s permission before using AI tools to record therapy sessions or to triage mental healthcare.\u003c/p>\n\u003ch2>Consumer protections vs. innovation\u003c/h2>\n\u003cp>The bill is backed by professional associations that represent psychologists, therapists and counselors. Also behind the bill is the National Union of Healthcare Workers, which has been leading a push against unchecked use of artificial intelligence and digital tools in mental healthcare.\u003c/p>\n\u003cp>Most recently, the union \u003ca href=\"https://calmatters.org/health/2026/07/kaiser-mental-health-ai-complaint/\">filed a complaint\u003c/a> with state regulators against Kaiser Permanente for its alleged use of an automated algorithm in mental health triaging.\u003c/p>\n\u003cp>Padilla and supporters argue that the legislation is needed to protect consumers from AI in both formal and informal spaces, but also to protect licensed professionals from being displaced by AI.\u003c/p>\n\u003cfigure id=\"attachment_11963409\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11963409\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED.jpg\" alt='A large modern building with the words \"Kaiser Permanente\" across the top.' width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">The Kaiser Permanente Oakland Medical Center in Oakland on Oct. 4, 2023. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003ca href=\"https://calmatters.digitaldemocracy.org/hearings/279268#t=669&f=e564faf4d88bf6c955f241d3fb6627e1\">Le Ondra Clark Harvey\u003c/a>, chief executive officer at the California Behavioral Health Association, told lawmakers that without clear safeguards, chatbots can provide inaccurate information or mishandle crisis situations. “The difference between a licensed clinician and an automated response is not technical. It can be life altering,” Harvey said.\u003c/p>\n\u003cp>Opposition to the bill has largely focused around the restrictions of AI use in formal clinical spaces. TechNet, which represents tech-sector companies, argues the legislation could restrict beneficial uses of AI in healthcare and stifle innovation. \u003ca href=\"https://calmatters.digitaldemocracy.org/hearings/279268#t=900&f=e564faf4d88bf6c955f241d3fb6627e1\">Robert Boykin\u003c/a>, TechNet’s executive director for California, said the bill could limit the use of tools that help expand access to mental healthcare.\u003c/p>\n\u003cp>“At a time when every county in California faces a shortage of behavioral healthcare workers, SB 903 still puts a clinician bottleneck in front of the intake and screening tools that help patients reach care faster,” Boykin said in an emailed statement.\u003c/p>\n\u003cp>The bill currently awaits its next vote in the Assembly’s fiscal committee.\u003c/p>\n\u003ch2>\u003cstrong>Popular chatbot ‘therapy’\u003c/strong>\u003c/h2>\n\u003cp>Every day millions of people turn to AI chatbots through programs such as ChatGPT and Character.ai to help with research, work tasks and troubleshooting.\u003c/p>\n\u003cp>But the top use of chatbots over the last two years has been companionship and “therapy,” \u003ca href=\"https://hbr.org/2026/06/how-people-are-really-using-ai-in-2026\">research shows.\u003c/a>\u003c/p>\n\u003cp>Experts say that’s in part because of a tremendous amount of loneliness, especially among young people. It is often hard or costly to get timely mental healthcare at the same time there is a spike in mental health diagnoses.\u003c/p>\n\u003cfigure id=\"attachment_11989313\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11989313\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/06/GettyImages-2155035557-scaled-e1760733694503.jpg\" alt=\"\" width=\"2000\" height=\"1334\">\u003cfigcaption class=\"wp-caption-text\">The OpenAI ChatGPT logo. \u003ccite>(Jaap Arriens/NurPhoto via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>People turn to chatbots “because they have unmet needs,” said Dr. Jodi Halpern, professor of bioethics and medical humanities at UC Berkeley.\u003c/p>\n\u003cp>But once people start using chatbots in this informal way, she said companies rely on a business model built around maximizing engagement “including by manipulative tactics,” such as praise and agreement.\u003c/p>\n\u003cp>General chatbots are largely free, available 24/7, and involve no hassle with insurance, making them appealing to many. But they function with no oversight from licensed professionals.\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "aside",
"attributes": {
"named": {
"postid": "news_12092477",
"hero": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/FINAL-2.png",
"label": ""
},
"numeric": []
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>In addition to general chatbots, there has also been a rapid uptick in AI-powered mental health apps — often requiring paid subscriptions and advertised as “pocket therapists” or “AI coaches.”\u003c/p>\n\u003cp>Groups like the \u003ca href=\"https://www.apa.org/pubs/reports/chatbots-mental-health-2026\">American Psychological Association\u003c/a>, warn that chatbots are not a safe or effective replacement for true therapy. Trained clinicians look for cues like tone of voice, eye contact and body language and can detect more serious conditions; AI is not equipped to manage urgent symptoms, such as suicidal ideation, even though people increasingly share such thoughts with chatbots.\u003c/p>\n\u003cp>OpenAI, the maker of ChatGPT, revealed in a report last fall that about \u003ca href=\"https://abc7news.com/post/openai-data-estimates-1-million-people-talk-chatgpt-suicide-weekly/18086379/\">1.2 million users a week \u003c/a>share thoughts of suicide on the platform.\u003c/p>\n\u003cp>OpenAI said that in such cases, it recommends people speak to a professional and directs them to resources like the 988 hotline. Families who have filed \u003ca href=\"https://www.npr.org/sections/shots-health-news/2025/09/19/nx-s1-5545749/ai-chatbots-safety-openai-meta-characterai-teens-suicide\">wrongful death lawsuits\u003c/a> against OpenAI and other companies claim chatbots assisted their loved ones through their suicide plans.\u003c/p>\n\u003cp>The cases have helped raise the stakes for lawmakers around the country. Last year, Illinois became the first state to pass a law prohibiting the use of AI in therapy services. A \u003ca href=\"https://www.beckersbehavioralhealth.com/ai-2/5-states-restrict-ai-therapy-chatbots-in-2026/\">handful of other states\u003c/a> have since followed with similar restrictions.\u003c/p>\n\u003ch2>\u003cstrong>AI use in health spaces\u003c/strong>\u003c/h2>\n\u003cp>One gray area in the discussion is exactly which tools this bill applies to.\u003c/p>\n\u003cp>NUHW’s complaint against Kaiser targets its e-visit screening tool, which evaluates patients who think they may be experiencing anxiety or depression. According to the complaint, patients answer a multiple choice questionnaire and the tool “automatically and instantaneously generates care recommendations and referral pathways based on the responses provided.”\u003c/p>\n\u003cp>The union argues that because care recommendations are generated so quickly, it is unlikely that a licensed professional is reviewing patients’ answers — which it says puts patients at risk and violates state law.\u003c/p>\n\u003cfigure id=\"attachment_12093589\" class=\"wp-caption aligncenter\" style=\"max-width: 1980px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12093589\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/GettyImages-2202548335.jpg\" alt=\"\" width=\"1980\" height=\"1320\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/GettyImages-2202548335.jpg 1980w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/GettyImages-2202548335-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/07/GettyImages-2202548335-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1980px) 100vw, 1980px\">\u003cfigcaption class=\"wp-caption-text\">Signange of AI is displayed during the MWC (Mobile World Congress), the world’s biggest mobile fair, in Barcelona on March 3, 2025. \u003ccite>(Manaure Quintero/AFP via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>It’s not clear whether SB 903 would apply to Kaiser’s e-visit tool.\u003c/p>\n\u003cp>“That tool is in a black box. Kaiser is not sharing with us or others about exactly how it works and exactly what it does,” said Benjamin Eichert, NUHW’s director of public policy.\u003c/p>\n\u003cp>In response to the complaint, Kaiser told CalMatters its e-visit tool “does not use AI to diagnose patients, make clinical decisions, or determine medical necessity.”\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "aside",
"attributes": {
"named": {
"postid": "news_12093427",
"hero": "https://cdn.kqed.org/wp-content/uploads/sites/10/2025/03/062923_Artificial_Intelligence_AI_REUTERS_CM_02-copy-1536x1024.jpg",
"label": ""
},
"numeric": []
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>Eichert said many other behavioral health provider groups are already advertising using AI during triage — a practice he said would fall under SB 903’s requirements.\u003c/p>\n\u003cp>“That intake process, that triage and screening process, is where implementation (of AI) has happened fastest,” Eichert said. “That’s why those provisions were proposed because it’s an area where this technology is already being used without guardrails.”\u003c/p>\n\u003cp>For NUHW, the bill and the complaint against Kaiser represent two tracks toward the same goal: reasserting the place of practitioners in spaces increasingly taken over by algorithms. State regulators are investigating the union’s complaint.\u003c/p>\n\u003cp>\u003cem>Supported by the California Health Care Foundation (CHCF), which works to ensure that people have access to the care they need, when they need it, at a price they can afford. Visit www.chcf.org to learn more.\u003c/em>\u003c/p>\n\u003cp>\u003cem>This article was \u003ca href=\"https://calmatters.org/health/mental-health/2026/08/at-therapists-chatbot-mental-health/\">originally published on CalMatters\u003c/a> and was republished under the \u003ca href=\"https://creativecommons.org/licenses/by-nc-nd/4.0/\">Creative Commons Attribution-NonCommercial-NoDerivatives\u003c/a> license.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "floatright"
},
"numeric": [
"floatright"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/12094081/as-ai-therapists-dish-out-advice-california-lawmakers-try-to-set-some-limits",
"authors": [
"byline_news_12094081"
],
"categories": [
"news_457",
"news_8",
"news_248"
],
"tags": [
"news_25184",
"news_36279",
"news_32668",
"news_421",
"news_2109",
"news_20782"
],
"affiliates": [
"news_18481"
],
"featImg": "news_12094085",
"label": "source_news_12094081"
},
"news_12091959": {
"type": "posts",
"id": "news_12091959",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "12091959",
"score": null,
"sort": [
1784762445000
]
},
"guestAuthors": [],
"slug": "unacceptable-san-francisco-officials-question-kaisers-approach-to-ai-in-mental-health",
"title": "‘Unacceptable’: San Francisco Officials Question Kaiser’s Approach to AI in Mental Health",
"publishDate": 1784762445,
"format": "standard",
"headTitle": "‘Unacceptable’: San Francisco Officials Question Kaiser’s Approach to AI in Mental Health | KQED",
"labelTerm": {
"site": "news"
},
"content": "\u003cp>Unlicensed \u003ca href=\"https://www.kqed.org/news/12073839/kaiser-therapists-take-key-step-toward-1-day-strike\">phone operators and algorithms\u003c/a> directing patients to inadequate telehealth services. Controversial \u003ca href=\"https://www.kqed.org/science/1999553/will-ai-replace-your-therapist-kaiser-wont-say-no\">artificial intelligence technologies\u003c/a> are increasingly deployed at clinics. Distraught patients who can’t get an appointment with a human for weeks. \u003c/p>\n\n\n\n\u003cp>Those were some of the alarms raised by Kaiser Permanente clinicians who told the San Francisco Board of Supervisors the healthcare giant has failed to significantly improve its mental-health services, even after recent \u003ca href=\"https://www.kqed.org/news/12073484/kaiser-workers-say-patients-deserve-better-mental-health-care-after-31m-settlement\">sanctions by state and federal regulators\u003c/a> for denying or delaying care.\u003c/p>\n\n\n\n\u003cp>The hearing Tuesday examined Kaiser’s \u003ca href=\"https://nuhw.org/wp-content/uploads/Kaiser_IBHS_fact_sheet_SFBOS_hearing_20260701.pdf\">contract \u003c/a>proposals during labor negotiations, which the union said would allow the employer to expand its use of AI tools in mental-health care and lay off more therapists who currently provide it. \u003c/p>\n\n\n\n\u003cp>Experts said these changes could degrade care by giving the company a free pass to outsource patients to companies that use chatbots and squeeze overworked professionals — claims Kaiser denies. The clinicians pleaded with supervisors to pressure their employer to strengthen patient care and support its staff.\u003c/p>\n\n\n\n\u003cp>“The things that we discussed today are infuriating, concerning and unacceptable,” said Supervisor Chyanne Chen, who called the hearing after multiple constituents, including Kaiser employees, complained about the healthcare company’s approach.\u003c/p>\n\n\n\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Chen said she’ll introduce a resolution next week calling on the state’s largest health plan to agree to contract language stating it will use AI to help therapists — not replace them — and back off a proposal that would allow it to refer more patients to third-party contractors. \u003c/p>\n\n\n\n\u003cp>Kaiser executives declined to attend the hearing, a move several supervisors decried as disappointing or even “disrespectful.” The city of San Francisco, San Francisco Unified School District and other public employers paid Kaiser $508 million in health premiums last year to cover more than 39,000 employees and retirees, according to the San Francisco Health Service System. \u003c/p>\n\n\n\n\u003cfigure class=\"wp-block-image size-full\">\u003cimg loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1334\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED.jpg\" alt=\"\" class=\"wp-image-12076763\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-element-caption\">The Kaiser Permanente building at 1800 Harrison (center-top) in Oakland on March 16, 2026. (Martin do Nascimento/KQED)\u003c/figcaption>\u003c/figure>\n\n\n\n\u003cp>“Their nonpresence suggests to me that the picture that’s being painted by the workers is pretty accurate,” Supervisor Rafael Mandelman said. “We do not want to be subjecting our employees and our retirees to a situation where they can’t actually get the care that they need.” \u003c/p>\n\n\n\n\u003cp>In a statement, Kaiser said it does not use AI to diagnose patients or make clinical decisions, and that it remains focused on providing timely, high-quality mental-health care while reaching a fair agreement with the therapists’ union. \u003c/p>\n\n\n\n\u003cp>Since 2023, Kaiser has agreed to pay more than $231 million in settlements after investigations into the company’s behavioral treatment access by the U.S. Department of Labor and the California Department of Managed Health Care.\u003c/p>\n\n\n\n\u003cp>The nonprofit health organization said it has invested more than $2 billion since 2020 to expand its mental-health facilities and provider networks, and now consistently meets California law requiring health plans to provide timely access to care. Kaiser, headquartered in Oakland, made a net income of $9.3 billion last year. \u003c/p>\n\n\n\n\n\n\u003cp>During the yearlong contract talks, Kaiser has resisted language stating that the company won’t use AI to replace therapists and proposed making it easier to lay them off, according to the National Union of Healthcare Workers, which represents 2,400 psychologists, licensed clinical social workers and other behavioral health professionals at Kaiser in Northern California. \u003c/p>\n\n\n\n\u003cp>The union, which staged a \u003ca href=\"https://www.kqed.org/news/12076753/northern-california-kaiser-therapists-hold-1-day-strike-over-ai-patient-care-concerns\">one-day strike\u003c/a> earlier this year and a \u003ca href=\"https://www.kqed.org/news/11929713/kaiser-mental-health-workers-appove-new-contract-ending-10-week-strike\">10-week strike\u003c/a> in 2022, said the parties are set to start mediation next month.\u003c/p>\n\n\n\n\u003cp>On Monday, the union filed its latest complaint with the California Department of Managed Health Care alleging that a Kaiser triage system that initially screens patients seeking mental-health care violates California law because it relies on automated algorithms and unlicensed clerical staff — instead of licensed clinicians — to recommend care. \u003c/p>\n\n\n\n\u003cp>“It’s violating patient care standards and putting patients at risk. Artificial intelligence and algorithms don’t capture what trained humans can,” Ilana Marcucci-Morris, a licensed clinical social worker and therapist at Kaiser in Oakland, told supervisors. \u003c/p>\n\n\n\n\u003cp>Marcucci-Morris said she has seen AI making patient care errors at work.\u003c/p>\n\n\n\n\u003cp>“This isn’t about genuine innovation. It’s about saving a buck at the expense of patient care and public health. If we don’t stop them now, we won’t stand a chance down the road,” she said.\u003c/p>\n\n\n\n\u003cp>Kaiser argued that clerical staff who make appointments for patients are trained to escalate an emergency to clinical staff, and its behavioral health e-visit tool helps connect members to care more quickly.\u003c/p>\n\n\n\n\u003cp>\u003c/p>\n\u003cp>“It is an additional path to getting care — not the only path,” the company’s statement said. “On every screen throughout the e-visit process, the patient is provided a phone number that they can call at any time to talk to a live person.”\u003c/p>\n\n",
"blocks": [
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>Unlicensed \u003ca href=\"https://www.kqed.org/news/12073839/kaiser-therapists-take-key-step-toward-1-day-strike\">phone operators and algorithms\u003c/a> directing patients to inadequate telehealth services. Controversial \u003ca href=\"https://www.kqed.org/science/1999553/will-ai-replace-your-therapist-kaiser-wont-say-no\">artificial intelligence technologies\u003c/a> are increasingly deployed at clinics. Distraught patients who can’t get an appointment with a human for weeks. \u003c/p>\n",
"innerContent": [
"\n\u003cp>Unlicensed \u003ca href=\"https://www.kqed.org/news/12073839/kaiser-therapists-take-key-step-toward-1-day-strike\">phone operators and algorithms\u003c/a> directing patients to inadequate telehealth services. Controversial \u003ca href=\"https://www.kqed.org/science/1999553/will-ai-replace-your-therapist-kaiser-wont-say-no\">artificial intelligence technologies\u003c/a> are increasingly deployed at clinics. Distraught patients who can’t get an appointment with a human for weeks. \u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>Those were some of the alarms raised by Kaiser Permanente clinicians who told the San Francisco Board of Supervisors the healthcare giant has failed to significantly improve its mental-health services, even after recent \u003ca href=\"https://www.kqed.org/news/12073484/kaiser-workers-say-patients-deserve-better-mental-health-care-after-31m-settlement\">sanctions by state and federal regulators\u003c/a> for denying or delaying care.\u003c/p>\n",
"innerContent": [
"\n\u003cp>Those were some of the alarms raised by Kaiser Permanente clinicians who told the San Francisco Board of Supervisors the healthcare giant has failed to significantly improve its mental-health services, even after recent \u003ca href=\"https://www.kqed.org/news/12073484/kaiser-workers-say-patients-deserve-better-mental-health-care-after-31m-settlement\">sanctions by state and federal regulators\u003c/a> for denying or delaying care.\u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>The hearing Tuesday examined Kaiser’s \u003ca href=\"https://nuhw.org/wp-content/uploads/Kaiser_IBHS_fact_sheet_SFBOS_hearing_20260701.pdf\">contract \u003c/a>proposals during labor negotiations, which the union said would allow the employer to expand its use of AI tools in mental-health care and lay off more therapists who currently provide it. \u003c/p>\n",
"innerContent": [
"\n\u003cp>The hearing Tuesday examined Kaiser’s \u003ca href=\"https://nuhw.org/wp-content/uploads/Kaiser_IBHS_fact_sheet_SFBOS_hearing_20260701.pdf\">contract \u003c/a>proposals during labor negotiations, which the union said would allow the employer to expand its use of AI tools in mental-health care and lay off more therapists who currently provide it. \u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>Experts said these changes could degrade care by giving the company a free pass to outsource patients to companies that use chatbots and squeeze overworked professionals — claims Kaiser denies. The clinicians pleaded with supervisors to pressure their employer to strengthen patient care and support its staff.\u003c/p>\n",
"innerContent": [
"\n\u003cp>Experts said these changes could degrade care by giving the company a free pass to outsource patients to companies that use chatbots and squeeze overworked professionals — claims Kaiser denies. The clinicians pleaded with supervisors to pressure their employer to strengthen patient care and support its staff.\u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>“The things that we discussed today are infuriating, concerning and unacceptable,” said Supervisor Chyanne Chen, who called the hearing after multiple constituents, including Kaiser employees, complained about the healthcare company’s approach.\u003c/p>\n",
"innerContent": [
"\n\u003cp>“The things that we discussed today are infuriating, concerning and unacceptable,” said Supervisor Chyanne Chen, who called the hearing after multiple constituents, including Kaiser employees, complained about the healthcare company’s approach.\u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "kqed/ad",
"attrs": {
"format": "fullwidth"
},
"innerBlocks": [],
"innerHTML": "",
"innerContent": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>Chen said she’ll introduce a resolution next week calling on the state’s largest health plan to agree to contract language stating it will use AI to help therapists — not replace them — and back off a proposal that would allow it to refer more patients to third-party contractors. \u003c/p>\n",
"innerContent": [
"\n\u003cp>Chen said she’ll introduce a resolution next week calling on the state’s largest health plan to agree to contract language stating it will use AI to help therapists — not replace them — and back off a proposal that would allow it to refer more patients to third-party contractors. \u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>Kaiser executives declined to attend the hearing, a move several supervisors decried as disappointing or even “disrespectful.” The city of San Francisco, San Francisco Unified School District and other public employers paid Kaiser $508 million in health premiums last year to cover more than 39,000 employees and retirees, according to the San Francisco Health Service System. \u003c/p>\n",
"innerContent": [
"\n\u003cp>Kaiser executives declined to attend the hearing, a move several supervisors decried as disappointing or even “disrespectful.” The city of San Francisco, San Francisco Unified School District and other public employers paid Kaiser $508 million in health premiums last year to cover more than 39,000 employees and retirees, according to the San Francisco Health Service System. \u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/image",
"attrs": {
"id": 12076763,
"sizeSlug": "full",
"linkDestination": "none",
"imageCredit": "Martin do Nascimento/KQED",
"srcset": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED-1536x1025.jpg 1536w",
"sizes": "(min-width: 992px) min(100vw, 1536px), (min-width: 768px) min(100vw, 1280px), min(100vw, 1020px)"
},
"innerHTML": "\n\u003cfigure class=\"wp-block-image size-full\">\u003cimg src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED.jpg\" alt=\"\" class=\"wp-image-12076763\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED-1536x1025.jpg 1536w\" sizes=\"(min-width: 992px) min(100vw, 1536px), (min-width: 768px) min(100vw, 1280px), min(100vw, 1020px)\" />\u003cfigcaption class=\"wp-element-caption\">The Kaiser Permanente building at 1800 Harrison (center-top) in Oakland on March 16, 2026.\u003c/figcaption>\u003c/figure>\n",
"innerContent": [
"\n\u003cfigure class=\"wp-block-image size-full\">\u003cimg src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED.jpg\" alt=\"\" class=\"wp-image-12076763\" />\u003cfigcaption class=\"wp-element-caption\">The Kaiser Permanente building at 1800 Harrison (center-top) in Oakland on March 16, 2026.\u003c/figcaption>\u003c/figure>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>“Their nonpresence suggests to me that the picture that’s being painted by the workers is pretty accurate,” Supervisor Rafael Mandelman said. “We do not want to be subjecting our employees and our retirees to a situation where they can’t actually get the care that they need.” \u003c/p>\n",
"innerContent": [
"\n\u003cp>“Their nonpresence suggests to me that the picture that’s being painted by the workers is pretty accurate,” Supervisor Rafael Mandelman said. “We do not want to be subjecting our employees and our retirees to a situation where they can’t actually get the care that they need.” \u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>In a statement, Kaiser said it does not use AI to diagnose patients or make clinical decisions, and that it remains focused on providing timely, high-quality mental-health care while reaching a fair agreement with the therapists’ union. \u003c/p>\n",
"innerContent": [
"\n\u003cp>In a statement, Kaiser said it does not use AI to diagnose patients or make clinical decisions, and that it remains focused on providing timely, high-quality mental-health care while reaching a fair agreement with the therapists’ union. \u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>Since 2023, Kaiser has agreed to pay more than $231 million in settlements after investigations into the company’s behavioral treatment access by the U.S. Department of Labor and the California Department of Managed Health Care.\u003c/p>\n",
"innerContent": [
"\n\u003cp>Since 2023, Kaiser has agreed to pay more than $231 million in settlements after investigations into the company’s behavioral treatment access by the U.S. Department of Labor and the California Department of Managed Health Care.\u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>The nonprofit health organization said it has invested more than $2 billion since 2020 to expand its mental-health facilities and provider networks, and now consistently meets California law requiring health plans to provide timely access to care. Kaiser, headquartered in Oakland, made a net income of $9.3 billion last year. \u003c/p>\n",
"innerContent": [
"\n\u003cp>The nonprofit health organization said it has invested more than $2 billion since 2020 to expand its mental-health facilities and provider networks, and now consistently meets California law requiring health plans to provide timely access to care. Kaiser, headquartered in Oakland, made a net income of $9.3 billion last year. \u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "kqed-v2/related-articles",
"attrs": {
"postIds": [
"news_12076753"
],
"label": "Related Articles",
"maxPosts": 1,
"showImages": false,
"heroImage": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-07-KQED-1.jpg"
},
"innerHTML": "",
"innerContent": [],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>During the yearlong contract talks, Kaiser has resisted language stating that the company won’t use AI to replace therapists and proposed making it easier to lay them off, according to the National Union of Healthcare Workers, which represents 2,400 psychologists, licensed clinical social workers and other behavioral health professionals at Kaiser in Northern California. \u003c/p>\n",
"innerContent": [
"\n\u003cp>During the yearlong contract talks, Kaiser has resisted language stating that the company won’t use AI to replace therapists and proposed making it easier to lay them off, according to the National Union of Healthcare Workers, which represents 2,400 psychologists, licensed clinical social workers and other behavioral health professionals at Kaiser in Northern California. \u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>The union, which staged a \u003ca href=\"https://www.kqed.org/news/12076753/northern-california-kaiser-therapists-hold-1-day-strike-over-ai-patient-care-concerns\">one-day strike\u003c/a> earlier this year and a \u003ca href=\"https://www.kqed.org/news/11929713/kaiser-mental-health-workers-appove-new-contract-ending-10-week-strike\">10-week strike\u003c/a> in 2022, said the parties are set to start mediation next month.\u003c/p>\n",
"innerContent": [
"\n\u003cp>The union, which staged a \u003ca href=\"https://www.kqed.org/news/12076753/northern-california-kaiser-therapists-hold-1-day-strike-over-ai-patient-care-concerns\">one-day strike\u003c/a> earlier this year and a \u003ca href=\"https://www.kqed.org/news/11929713/kaiser-mental-health-workers-appove-new-contract-ending-10-week-strike\">10-week strike\u003c/a> in 2022, said the parties are set to start mediation next month.\u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>On Monday, the union filed its latest complaint with the California Department of Managed Health Care alleging that a Kaiser triage system that initially screens patients seeking mental-health care violates California law because it relies on automated algorithms and unlicensed clerical staff — instead of licensed clinicians — to recommend care. \u003c/p>\n",
"innerContent": [
"\n\u003cp>On Monday, the union filed its latest complaint with the California Department of Managed Health Care alleging that a Kaiser triage system that initially screens patients seeking mental-health care violates California law because it relies on automated algorithms and unlicensed clerical staff — instead of licensed clinicians — to recommend care. \u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>“It’s violating patient care standards and putting patients at risk. Artificial intelligence and algorithms don’t capture what trained humans can,” Ilana Marcucci-Morris, a licensed clinical social worker and therapist at Kaiser in Oakland, told supervisors. \u003c/p>\n",
"innerContent": [
"\n\u003cp>“It’s violating patient care standards and putting patients at risk. Artificial intelligence and algorithms don’t capture what trained humans can,” Ilana Marcucci-Morris, a licensed clinical social worker and therapist at Kaiser in Oakland, told supervisors. \u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>Marcucci-Morris said she has seen AI making patient care errors at work.\u003c/p>\n",
"innerContent": [
"\n\u003cp>Marcucci-Morris said she has seen AI making patient care errors at work.\u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>“This isn’t about genuine innovation. It’s about saving a buck at the expense of patient care and public health. If we don’t stop them now, we won’t stand a chance down the road,” she said.\u003c/p>\n",
"innerContent": [
"\n\u003cp>“This isn’t about genuine innovation. It’s about saving a buck at the expense of patient care and public health. If we don’t stop them now, we won’t stand a chance down the road,” she said.\u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>Kaiser argued that clerical staff who make appointments for patients are trained to escalate an emergency to clinical staff, and its behavioral health e-visit tool helps connect members to care more quickly.\u003c/p>\n",
"innerContent": [
"\n\u003cp>Kaiser argued that clerical staff who make appointments for patients are trained to escalate an emergency to clinical staff, and its behavioral health e-visit tool helps connect members to care more quickly.\u003c/p>\n"
],
"innerBlocks": []
},
{
"blockName": "kqed/ad",
"attrs": {
"format": "floatright"
},
"innerBlocks": [],
"innerHTML": "",
"innerContent": []
},
{
"blockName": "core/paragraph",
"attrs": [],
"innerHTML": "\n\u003cp>“It is an additional path to getting care — not the only path,” the company’s statement said. “On every screen throughout the e-visit process, the patient is provided a phone number that they can call at any time to talk to a live person.”\u003c/p>\n",
"innerContent": [
"\n\u003cp>“It is an additional path to getting care — not the only path,” the company’s statement said. “On every screen throughout the e-visit process, the patient is provided a phone number that they can call at any time to talk to a live person.”\u003c/p>\n"
],
"innerBlocks": []
}
],
"excerpt": "In a hearing, therapists decried Kaiser’s proposed contract terms during labor negotiations, which they argued would undermine mental health services. The largest health insurer for city employees said it remains focused on providing timely, high-quality mental health services.",
"status": "publish",
"parent": 0,
"modified": 1784764723,
"stats": {
"hasAudio": false,
"hasVideo": false,
"hasChartOrMap": false,
"iframeSrcs": [],
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"hasPolis": false,
"paragraphCount": 21,
"wordCount": 850
},
"headData": {
"title": "‘Unacceptable’: San Francisco Officials Question Kaiser’s Approach to AI in Mental Health | KQED",
"description": "In a hearing, therapists decried Kaiser’s proposed contract terms during labor negotiations, which they argued would undermine mental health services. The largest health insurer for city employees said it remains focused on providing timely, high-quality mental health services.",
"ogTitle": "",
"ogDescription": "",
"ogImgId": "",
"twTitle": "",
"twDescription": "",
"twImgId": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "‘Unacceptable’: San Francisco Officials Question Kaiser’s Approach to AI in Mental Health",
"datePublished": "2026-07-22T16:20:45-07:00",
"dateModified": "2026-07-22T16:58:43-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"primaryCategory": {
"termId": 34551,
"slug": "labor",
"name": "Labor"
},
"sticky": false,
"nprStoryId": "kqed-12091959",
"templateType": "standard",
"featuredImageType": "standard",
"excludeFromSiteSearch": "Include",
"articleAge": "0",
"path": "/news/12091959/unacceptable-san-francisco-officials-question-kaisers-approach-to-ai-in-mental-health",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Unlicensed \u003ca href=\"https://www.kqed.org/news/12073839/kaiser-therapists-take-key-step-toward-1-day-strike\">phone operators and algorithms\u003c/a> directing patients to inadequate telehealth services. Controversial \u003ca href=\"https://www.kqed.org/science/1999553/will-ai-replace-your-therapist-kaiser-wont-say-no\">artificial intelligence technologies\u003c/a> are increasingly deployed at clinics. Distraught patients who can’t get an appointment with a human for weeks. \u003c/p>\n\n\n\n\u003cp>Those were some of the alarms raised by Kaiser Permanente clinicians who told the San Francisco Board of Supervisors the healthcare giant has failed to significantly improve its mental-health services, even after recent \u003ca href=\"https://www.kqed.org/news/12073484/kaiser-workers-say-patients-deserve-better-mental-health-care-after-31m-settlement\">sanctions by state and federal regulators\u003c/a> for denying or delaying care.\u003c/p>\n\n\n\n\u003cp>The hearing Tuesday examined Kaiser’s \u003ca href=\"https://nuhw.org/wp-content/uploads/Kaiser_IBHS_fact_sheet_SFBOS_hearing_20260701.pdf\">contract \u003c/a>proposals during labor negotiations, which the union said would allow the employer to expand its use of AI tools in mental-health care and lay off more therapists who currently provide it. \u003c/p>\n\n\n\n\u003cp>Experts said these changes could degrade care by giving the company a free pass to outsource patients to companies that use chatbots and squeeze overworked professionals — claims Kaiser denies. The clinicians pleaded with supervisors to pressure their employer to strengthen patient care and support its staff.\u003c/p>\n\n\n\n\u003cp>“The things that we discussed today are infuriating, concerning and unacceptable,” said Supervisor Chyanne Chen, who called the hearing after multiple constituents, including Kaiser employees, complained about the healthcare company’s approach.\u003c/p>\n\n\n\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Chen said she’ll introduce a resolution next week calling on the state’s largest health plan to agree to contract language stating it will use AI to help therapists — not replace them — and back off a proposal that would allow it to refer more patients to third-party contractors. \u003c/p>\n\n\n\n\u003cp>Kaiser executives declined to attend the hearing, a move several supervisors decried as disappointing or even “disrespectful.” The city of San Francisco, San Francisco Unified School District and other public employers paid Kaiser $508 million in health premiums last year to cover more than 39,000 employees and retirees, according to the San Francisco Health Service System. \u003c/p>\n\n\n\n\u003cfigure class=\"wp-block-image size-full\">\u003cimg loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1334\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED.jpg\" alt=\"\" class=\"wp-image-12076763\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-09-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-element-caption\">The Kaiser Permanente building at 1800 Harrison (center-top) in Oakland on March 16, 2026. (Martin do Nascimento/KQED)\u003c/figcaption>\u003c/figure>\n\n\n\n\u003cp>“Their nonpresence suggests to me that the picture that’s being painted by the workers is pretty accurate,” Supervisor Rafael Mandelman said. “We do not want to be subjecting our employees and our retirees to a situation where they can’t actually get the care that they need.” \u003c/p>\n\n\n\n\u003cp>In a statement, Kaiser said it does not use AI to diagnose patients or make clinical decisions, and that it remains focused on providing timely, high-quality mental-health care while reaching a fair agreement with the therapists’ union. \u003c/p>\n\n\n\n\u003cp>Since 2023, Kaiser has agreed to pay more than $231 million in settlements after investigations into the company’s behavioral treatment access by the U.S. Department of Labor and the California Department of Managed Health Care.\u003c/p>\n\n\n\n\u003cp>The nonprofit health organization said it has invested more than $2 billion since 2020 to expand its mental-health facilities and provider networks, and now consistently meets California law requiring health plans to provide timely access to care. Kaiser, headquartered in Oakland, made a net income of $9.3 billion last year. \u003c/p>\n\n\n\n\n\n\u003cp>During the yearlong contract talks, Kaiser has resisted language stating that the company won’t use AI to replace therapists and proposed making it easier to lay them off, according to the National Union of Healthcare Workers, which represents 2,400 psychologists, licensed clinical social workers and other behavioral health professionals at Kaiser in Northern California. \u003c/p>\n\n\n\n\u003cp>The union, which staged a \u003ca href=\"https://www.kqed.org/news/12076753/northern-california-kaiser-therapists-hold-1-day-strike-over-ai-patient-care-concerns\">one-day strike\u003c/a> earlier this year and a \u003ca href=\"https://www.kqed.org/news/11929713/kaiser-mental-health-workers-appove-new-contract-ending-10-week-strike\">10-week strike\u003c/a> in 2022, said the parties are set to start mediation next month.\u003c/p>\n\n\n\n\u003cp>On Monday, the union filed its latest complaint with the California Department of Managed Health Care alleging that a Kaiser triage system that initially screens patients seeking mental-health care violates California law because it relies on automated algorithms and unlicensed clerical staff — instead of licensed clinicians — to recommend care. \u003c/p>\n\n\n\n\u003cp>“It’s violating patient care standards and putting patients at risk. Artificial intelligence and algorithms don’t capture what trained humans can,” Ilana Marcucci-Morris, a licensed clinical social worker and therapist at Kaiser in Oakland, told supervisors. \u003c/p>\n\n\n\n\u003cp>Marcucci-Morris said she has seen AI making patient care errors at work.\u003c/p>\n\n\n\n\u003cp>“This isn’t about genuine innovation. It’s about saving a buck at the expense of patient care and public health. If we don’t stop them now, we won’t stand a chance down the road,” she said.\u003c/p>\n\n\n\n\u003cp>Kaiser argued that clerical staff who make appointments for patients are trained to escalate an emergency to clinical staff, and its behavioral health e-visit tool helps connect members to care more quickly.\u003c/p>\n\n\n\n\u003cp>\u003c/p>\n\u003cp>“It is an additional path to getting care — not the only path,” the company’s statement said. “On every screen throughout the e-visit process, the patient is provided a phone number that they can call at any time to talk to a live person.”\u003c/p>\n\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/12091959/unacceptable-san-francisco-officials-question-kaisers-approach-to-ai-in-mental-health",
"authors": [
"8659"
],
"categories": [
"news_31795",
"news_457",
"news_34551",
"news_28250",
"news_8"
],
"tags": [
"news_1386",
"news_421",
"news_6637",
"news_33310",
"news_19904",
"news_20482",
"news_35994",
"news_30212"
],
"featImg": "news_12091961",
"label": "news"
},
"news_12083142": {
"type": "posts",
"id": "news_12083142",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "12083142",
"score": null,
"sort": [
1778605933000
]
},
"guestAuthors": [],
"slug": "san-francisco-nurses-fight-for-kaiser-employee-terminated-over-daca-status",
"title": "San Francisco Nurses Fight for Kaiser Employee Terminated Over DACA Status",
"publishDate": 1778605933,
"format": "standard",
"headTitle": "San Francisco Nurses Fight for Kaiser Employee Terminated Over DACA Status | KQED",
"labelTerm": {
"site": "news"
},
"content": "\u003cp>Dozens of nurses rallied outside \u003ca href=\"https://www.kqed.org/news/tag/kaiser\">Kaiser\u003c/a> San Francisco on Monday to advocate for a San Francisco nurse who is set to lose her job — after the federal government did not process her temporary legal status in time.\u003c/p>\n\u003cp>The surgical nurse, who has lived in the U.S. for most of her life and will remain anonymous due to safety concerns, immigrated from the Philippines when she was two years old. As an employee of Kaiser Permanente San Francisco Medical Center on Geary Boulevard, the nurse filed her DACA, or Deferred Action for Childhood Arrivals, renewal application on Dec.1 — exactly 135 days before her status was set to expire on April 15. Despite applying well within the recommended window, she said she has not heard back.\u003c/p>\n\u003cp>When her status lapsed, Kaiser placed her on 30 days of unpaid leave. That window closes on May 14. In response to her inquiries, Kaiser wrote that “It is your responsibility to keep your work authorization current,” according to \u003ca href=\"https://missionlocal.org/2026/05/kaiser-nurse-daca-renewal-delay-san-francisco/\">\u003cem>Mission Local\u003c/em>\u003c/a>, which first reported her case.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>In a statement, Kaiser said the organization was evaluating potential solutions. \u003c/p>\n\u003cp>“We have been working directly with our employee to support her through this as best we can. We have been working with the union as well, and appreciate their advocacy on behalf of our employee. We are currently evaluating what potential solutions are available,” a spokesperson said in a statement. \u003c/p>\n\u003cp>Outside of Kaiser on Monday, dozens of nurses chanted: “Defend DACA now,” calling on the hospital to extend the nurse’s unpaid leave. In a statement read aloud by fellow nurses at the rally, the soon-to-be-terminated nurse wrote: “I feel devastated and torn to pieces to be in a position where the fault lies with the innocent.”\u003c/p>\n\u003cp>“So, I ask Kaiser to extend my leave, because I want to thrive, too,” it said.\u003c/p>\n\u003cp>Hers is not an isolated case. According to the Migration Policy Institute, an estimated 500,000 immigrants currently hold DACA status, and many have been caught in a surge of federal processing delays — a trend that advocates told KQED accelerated this year.\u003c/p>\n\u003cfigure id=\"attachment_12083226\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12083226\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00122_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00122_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00122_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00122_TV-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Diana Alfaro, a registered nurse, rallies against Kaiser’s plans to terminate a DACA recipient registered nurse outside of Kaiser Permanente on Geary Street in San Francisco on May 11, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The East Bay Sanctuary Covenant, which serves more than 1,000 active DACA clients, said that over half of renewal requests filed since November 2025 remain pending.\u003c/p>\n\u003cp>Lisa Hoffman, the organization’s co-executive director, said delays of 150 days or more are now common.\u003c/p>\n\u003cp>“This is just the latest attack,” Hoffman said. “It feels like DACA is being chipped away at piece by piece every day.”\u003c/p>\n\u003cp>Sydney Simpson, a registered nurse at Kaiser San Francisco, said the hospital’s decision is both morally and practically wrong.[aside postID=news_12082440 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2024/04/240408-FCIDublin-018-BL_qut-1020x680.jpg']“To replace a nurse with her level of expertise is extremely painful for the organization — it’s expensive, it hurts our morale as nurses and it hurts patient quality of care,” Simpson said. “It seems like a really easy decision, but for whatever reason, they are holding their ground.”\u003c/p>\n\u003cp>Nurses pointed to a stark contrast with the University of California health system. Maureen Dugan, a UCSF registered nurse, said at Monday’s rally that the UC’s union contract explicitly protects DACA nurses from termination during renewal delays — and guarantees recall rights if they are temporarily let go.\u003c/p>\n\u003cp>“UC is committed to supporting DACA staff,” Dugan said. “We won that language in our last contract negotiations.”\u003c/p>\n\u003cp>Last week, a coalition of Bay Area immigrant rights groups — including Justice Action Center, East Bay Sanctuary Covenant, the Immigration Institute of the Bay Area and Cornell Law School’s Path2Papers — filed a Freedom of Information Act request, demanding the Trump administration release data on how it is processing DACA renewals and what, if any, policy changes are driving the delays.\u003c/p>\n\u003cp>Advocates say DACA recipients are now making major life decisions — about their jobs, their housing, their families — without knowing when or whether their renewals will come through.\u003c/p>\n\u003cp>Vanessa Rivas-Bernardy, a staff attorney at Justice Action Center, said the delays reflect a program under sustained administrative pressure.\u003c/p>\n\u003cfigure id=\"attachment_12083229\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12083229\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00360_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00360_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00360_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00360_TV-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Supervisor Connie Chan rallies against Kaiser’s plans to terminate a DACA recipient registered nurse outside of Kaiser Permanente on Geary Street in San Francisco on May 11, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“DACA recipients have been living in two-year increments — all their decisions, their whole lives are in these two-year chunks,” Rivas-Bernardy said. “This is just an exacerbation of that uncertainty and risk, but it’s been completely ramping up in recent months in a way we really haven’t seen before.”\u003c/p>\n\u003cp>If the government does not respond to the FOIA request within 20 calendar days, Rivas-Bernardy said the coalition is prepared to file a federal lawsuit to compel disclosure.\u003c/p>\n\u003cp>San Francisco Supervisor Connie Chan attended Monday’s rally and called on Kaiser to change course.\u003c/p>\n\u003cp>“Our nurses — DACA or otherwise — should not be punished for the Trump administration’s incompetence,” Chan said.\u003c/p>\n\u003cp>In her written statement, the nurse said she is still holding on to hope.\u003c/p>\n\u003cp>“I know I am worthy, good enough, an exceptional nurse and member of this society,” she wrote. “I am a DACA recipient — a dreamer.”\u003c/p>\n\u003cp>\u003c/p>\n",
"blocks": [],
"excerpt": "The Bay Area Kaiser employee is just one out of an estimated 500,000 immigrants who currently hold DACA status, with many of their applications for renewal slowed by federal processing delays. ",
"status": "publish",
"parent": 0,
"modified": 1778691944,
"stats": {
"hasAudio": false,
"hasVideo": false,
"hasChartOrMap": false,
"iframeSrcs": [],
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"hasPolis": false,
"paragraphCount": 25,
"wordCount": 968
},
"headData": {
"title": "San Francisco Nurses Fight for Kaiser Employee Terminated Over DACA Status | KQED",
"description": "The Bay Area Kaiser employee is just one out of an estimated 500,000 immigrants who currently hold DACA status, with many of their applications for renewal slowed by federal processing delays. ",
"ogTitle": "",
"ogDescription": "",
"ogImgId": "",
"twTitle": "",
"twDescription": "",
"twImgId": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "San Francisco Nurses Fight for Kaiser Employee Terminated Over DACA Status",
"datePublished": "2026-05-12T10:12:13-07:00",
"dateModified": "2026-05-13T10:05:44-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"primaryCategory": {
"termId": 34551,
"slug": "labor",
"name": "Labor"
},
"sticky": false,
"nprStoryId": "kqed-12083142",
"templateType": "standard",
"featuredImageType": "standard",
"excludeFromSiteSearch": "Include",
"articleAge": "0",
"path": "/news/12083142/san-francisco-nurses-fight-for-kaiser-employee-terminated-over-daca-status",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Dozens of nurses rallied outside \u003ca href=\"https://www.kqed.org/news/tag/kaiser\">Kaiser\u003c/a> San Francisco on Monday to advocate for a San Francisco nurse who is set to lose her job — after the federal government did not process her temporary legal status in time.\u003c/p>\n\u003cp>The surgical nurse, who has lived in the U.S. for most of her life and will remain anonymous due to safety concerns, immigrated from the Philippines when she was two years old. As an employee of Kaiser Permanente San Francisco Medical Center on Geary Boulevard, the nurse filed her DACA, or Deferred Action for Childhood Arrivals, renewal application on Dec.1 — exactly 135 days before her status was set to expire on April 15. Despite applying well within the recommended window, she said she has not heard back.\u003c/p>\n\u003cp>When her status lapsed, Kaiser placed her on 30 days of unpaid leave. That window closes on May 14. In response to her inquiries, Kaiser wrote that “It is your responsibility to keep your work authorization current,” according to \u003ca href=\"https://missionlocal.org/2026/05/kaiser-nurse-daca-renewal-delay-san-francisco/\">\u003cem>Mission Local\u003c/em>\u003c/a>, which first reported her case.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>In a statement, Kaiser said the organization was evaluating potential solutions. \u003c/p>\n\u003cp>“We have been working directly with our employee to support her through this as best we can. We have been working with the union as well, and appreciate their advocacy on behalf of our employee. We are currently evaluating what potential solutions are available,” a spokesperson said in a statement. \u003c/p>\n\u003cp>Outside of Kaiser on Monday, dozens of nurses chanted: “Defend DACA now,” calling on the hospital to extend the nurse’s unpaid leave. In a statement read aloud by fellow nurses at the rally, the soon-to-be-terminated nurse wrote: “I feel devastated and torn to pieces to be in a position where the fault lies with the innocent.”\u003c/p>\n\u003cp>“So, I ask Kaiser to extend my leave, because I want to thrive, too,” it said.\u003c/p>\n\u003cp>Hers is not an isolated case. According to the Migration Policy Institute, an estimated 500,000 immigrants currently hold DACA status, and many have been caught in a surge of federal processing delays — a trend that advocates told KQED accelerated this year.\u003c/p>\n\u003cfigure id=\"attachment_12083226\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12083226\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00122_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00122_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00122_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00122_TV-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Diana Alfaro, a registered nurse, rallies against Kaiser’s plans to terminate a DACA recipient registered nurse outside of Kaiser Permanente on Geary Street in San Francisco on May 11, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The East Bay Sanctuary Covenant, which serves more than 1,000 active DACA clients, said that over half of renewal requests filed since November 2025 remain pending.\u003c/p>\n\u003cp>Lisa Hoffman, the organization’s co-executive director, said delays of 150 days or more are now common.\u003c/p>\n\u003cp>“This is just the latest attack,” Hoffman said. “It feels like DACA is being chipped away at piece by piece every day.”\u003c/p>\n\u003cp>Sydney Simpson, a registered nurse at Kaiser San Francisco, said the hospital’s decision is both morally and practically wrong.\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "aside",
"attributes": {
"named": {
"postid": "news_12082440",
"hero": "https://cdn.kqed.org/wp-content/uploads/sites/10/2024/04/240408-FCIDublin-018-BL_qut-1020x680.jpg",
"label": ""
},
"numeric": []
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>“To replace a nurse with her level of expertise is extremely painful for the organization — it’s expensive, it hurts our morale as nurses and it hurts patient quality of care,” Simpson said. “It seems like a really easy decision, but for whatever reason, they are holding their ground.”\u003c/p>\n\u003cp>Nurses pointed to a stark contrast with the University of California health system. Maureen Dugan, a UCSF registered nurse, said at Monday’s rally that the UC’s union contract explicitly protects DACA nurses from termination during renewal delays — and guarantees recall rights if they are temporarily let go.\u003c/p>\n\u003cp>“UC is committed to supporting DACA staff,” Dugan said. “We won that language in our last contract negotiations.”\u003c/p>\n\u003cp>Last week, a coalition of Bay Area immigrant rights groups — including Justice Action Center, East Bay Sanctuary Covenant, the Immigration Institute of the Bay Area and Cornell Law School’s Path2Papers — filed a Freedom of Information Act request, demanding the Trump administration release data on how it is processing DACA renewals and what, if any, policy changes are driving the delays.\u003c/p>\n\u003cp>Advocates say DACA recipients are now making major life decisions — about their jobs, their housing, their families — without knowing when or whether their renewals will come through.\u003c/p>\n\u003cp>Vanessa Rivas-Bernardy, a staff attorney at Justice Action Center, said the delays reflect a program under sustained administrative pressure.\u003c/p>\n\u003cfigure id=\"attachment_12083229\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12083229\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00360_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00360_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00360_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/05/260511-KAISERDACA00360_TV-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Supervisor Connie Chan rallies against Kaiser’s plans to terminate a DACA recipient registered nurse outside of Kaiser Permanente on Geary Street in San Francisco on May 11, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“DACA recipients have been living in two-year increments — all their decisions, their whole lives are in these two-year chunks,” Rivas-Bernardy said. “This is just an exacerbation of that uncertainty and risk, but it’s been completely ramping up in recent months in a way we really haven’t seen before.”\u003c/p>\n\u003cp>If the government does not respond to the FOIA request within 20 calendar days, Rivas-Bernardy said the coalition is prepared to file a federal lawsuit to compel disclosure.\u003c/p>\n\u003cp>San Francisco Supervisor Connie Chan attended Monday’s rally and called on Kaiser to change course.\u003c/p>\n\u003cp>“Our nurses — DACA or otherwise — should not be punished for the Trump administration’s incompetence,” Chan said.\u003c/p>\n\u003cp>In her written statement, the nurse said she is still holding on to hope.\u003c/p>\n\u003cp>“I know I am worthy, good enough, an exceptional nurse and member of this society,” she wrote. “I am a DACA recipient — a dreamer.”\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/12083142/san-francisco-nurses-fight-for-kaiser-employee-terminated-over-daca-status",
"authors": [
"11986"
],
"categories": [
"news_457",
"news_1169",
"news_34551",
"news_8"
],
"tags": [
"news_18538",
"news_20226",
"news_21021",
"news_20415",
"news_18543",
"news_35118",
"news_20579",
"news_20202",
"news_21790",
"news_421",
"news_33310",
"news_19904",
"news_745",
"news_38"
],
"featImg": "news_12083228",
"label": "news"
},
"news_12075755": {
"type": "posts",
"id": "news_12075755",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "12075755",
"score": null,
"sort": [
1774879251000
]
},
"guestAuthors": [],
"slug": "as-kaisers-presence-in-downtown-oakland-dwindles-so-does-foot-traffic",
"title": "As Kaiser’s Presence in Downtown Oakland Dwindles, So Does Foot Traffic",
"publishDate": 1774879251,
"format": "standard",
"headTitle": "As Kaiser’s Presence in Downtown Oakland Dwindles, So Does Foot Traffic | KQED",
"labelTerm": {
"site": "news"
},
"content": "\u003cp>For decades, lunchtime at Roy Mejia’s downtown \u003ca href=\"https://www.kqed.org/news/tag/oakland\">Oakland\u003c/a> bar meant a steady stream of Kaiser Permanente workers.\u003c/p>\n\u003cp>Doctors, nurses and office staff from nearby buildings would stop in for a soda or a sandwich.\u003c/p>\n\u003cp>“They’d come in, have a soda, bring a sandwich,” recalled Mejia, adding that he was “surrounded by Kaiser.” “We all got along. It was beautiful.”\u003c/p>\n\u003cp>Now, Mejia looks out at blocks of empty storefronts — and far fewer customers.\u003c/p>\n\u003cp>“And every day there’s one more,” he said. “One more, one more.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Mejia arrived in Oakland from Sacramento in 1970. By January 1992, he opened his 19th Street Station, a bar in the heart of downtown.\u003c/p>\n\u003cp>“ I fell in love with Oakland,” Mejia said. “It was a beautiful city back then.”\u003c/p>\n\u003cp>For decades, his bar had thrived on a stream of \u003ca href=\"https://www.kqed.org/news/tag/kaiser\">Kaiser Permanente employees\u003c/a> who worked nearby.\u003c/p>\n\u003cfigure id=\"attachment_12076762\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076762\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-08-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-08-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-08-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-08-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Roy Mejia tends bar at 19th Street Station in Oakland on March 16, 2026. Mejia says he’s able to keep costs down by not employing others to work at the bar. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Kaiser Permanente — long one of downtown Oakland’s largest employers — has been steadily shrinking its local office presence in recent years.\u003c/p>\n\u003cp>The health care giant has relocated workers to suburban offices, reduced its real estate footprint and laid off hundreds of employees across California, changes that economists say are contributing to quieter streets and struggling small businesses in the city’s core.\u003c/p>\n\u003cp>Kaiser Permanente, once an anchor of downtown Oakland’s office workforce, has in recent years pulled workers out of the city’s core.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" title=\"Kaiser Layoffs by County in California\" aria-label=\"Column Chart\" id=\"datawrapper-chart-bE2I4\" src=\"https://datawrapper.dwcdn.net/bE2I4/3/\" scrolling=\"no\" frameborder=\"0\" style=\"width: 0; min-width: 100% !important; border: none;\" height=\"553\" data-external=\"1\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>In 2024, Kaiser relocated over 1,000 members of its Oakland workforce to a suburban hub, citing “changes in how and where employees have been working since the COVID-19 pandemic.” Not too long after, they issued \u003ca href=\"https://www.ktvu.com/news/kaiser-to-oakland-workers-stay-inside-for-work-and-lunch\">a memo\u003c/a> directing downtown Oakland employees to stay inside for lunch due to safety concerns.\u003c/p>\n\u003cp>And in 2025, Kaiser laid off over 400 employees across 16 California counties. Alameda County — home to Oakland, the company’s national headquarters, and the Kaiser Pleasanton campus — accounts for nearly half of these layoffs.\u003c/p>\n\u003cp>But in a written statement, a spokesperson from Kaiser said that it “remains committed to the City of Oakland, which is an integral part of Kaiser Permanente’s history and future.”\u003c/p>\n\u003cp>The layoffs coincided with Kaiser’s decreasing real estate footprint in Oakland, a trend that followed the COVID-19 pandemic. In 2020, the Kaiser Center at 300 Lakeside Drive was \u003ca href=\"https://www.tmgpartners.com/news/tmg-partners-acquires-future-oakland-pge-headquarters\">sold to TMG Partners\u003c/a>, and Kaiser terminated their occupancy in the building.\u003c/p>\n\u003cfigure id=\"attachment_12076765\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076765\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-12-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-12-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-12-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-12-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">An empty storefront at 19th Street and Harrison Street in Oakland on March 16, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Similar acquisitions happened in 2024: Kaiser’s 2000 Broadway building was sold to BART, the office tower and garage on Franklin Street went to Behring Companies, and 10% of Kaiser’s Oakland-based employees were moved to Pleasanton.\u003c/p>\n\u003cp>An \u003ca href=\"https://www.sec.gov/Archives/edgar/data/908311/000090831125000007/cmct-20250108.htm\">SEC filing\u003c/a> shows that in January 2025, Kaiser extended its lease for 236,692 square feet of the Ordway building through 2027. The space, listed as Kaiser’s corporate office on Google Maps, is down from the 366,000 square feet that Kaiser occupied in 2024, according to the \u003ca href=\"https://www.sfchronicle.com/bayarea/article/kaiser-oakland-19932710.php\">\u003cem>San Francisco Chronicle\u003c/em>.\u003c/a>\u003c/p>\n\u003cp>“The broader health care sector remains one of Oakland’s few stable pillars supported by the presence of hospitals, clinics and social service providers,” said Christopher Skerritt, an economist at\u003ca href=\"https://kweconomics.com/services/health-economics/california/oakland\"> Kincaid Wolstein\u003c/a>. “But office consolidation and telehealth adoption have limited in-city job growth.”\u003c/p>\n\u003cp>As a result, big cities like Oakland and San Francisco are losing commercial real estate to suburban hubs like Pleasanton and Walnut Creek, which have seen comparatively faster rates of economic recovery since the pandemic, according to Skerritt.\u003c/p>\n\u003cfigure id=\"attachment_12076764\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076764\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-11-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-11-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-11-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-11-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Empty storefronts along 19th Street in Oakland on March 16, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Many of the health care workers who remain in the city are remote or hybrid employees, Skerritt said, a change that, combined with Kaiser’s downsized office footprint, has contributed to downtown Oakland’s quieter streets.\u003c/p>\n\u003cp>“The shift has cut daytime population density, reducing spending at restaurants, coffee shops, small retailers that depend on office workers for business,” Skerritt said.\u003c/p>\n\u003cp>Small businesses in downtown Oakland have felt these effects. Tierra Mia Coffee, a six-minute walk from 1 Kaiser Plaza, has “most definitely” seen a drop in business since early 2024, according to its supervisor, Odiseo Castrejon.[aside postID=news_12076753 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-07-KQED-1.jpg']Since Kaiser’s early 2024 decision to move part of its Oakland workforce to Pleasanton, its sales have shrunk by more than a quarter, according to Castrejon. Before, customers wearing scrubs or hospital badges were noticeable, Castrejon said. Now, not so much.\u003c/p>\n\u003cp>This obvious decrease in foot traffic can be felt all throughout the downtown area. Nearly 38% of office space in Oakland’s central business district is vacant, according to \u003ca href=\"https://assets.cushmanwakefield.com/-/media/cw/marketbeat-pdfs/2025/q3/us-reports/office/eastbayoakland_americas_marketbeat_office_q3_2025.pdf?rev=f9920db83ed249778a3790b110e88270&_gl=1*1pz1tnl*_gcl_au*ODM3MjQxMTU5LjE3NjE1Mjg5Mjc\">a report\u003c/a> by commercial real estate services firm Cushman & Wakefield.\u003c/p>\n\u003cp>“COVID has really changed the way that people work, and companies’ need for space,” said Cushman & Wakefield’s East Bay research manager, Wescott Owen, who authored the report.\u003c/p>\n\u003cp>Small business owners like Mejia are hit hard by these changes. On a recent afternoon, he stood behind the bar he opened more than three decades ago, watching pedestrians pass by outside.\u003c/p>\n\u003cp>Many of the nearby offices are quieter than they once were.\u003c/p>\n\u003cp>“I’ve got 32 years here,” he said. “I don’t know how much longer I’m going to hang in there.”\u003c/p>\n\u003cp>\u003ca href=\"https://cjlab.stanford.edu/projects/big-local-news/\">\u003cem>Big Local News\u003c/em>\u003c/a>\u003cem> is a data-sharing platform and collaborative at Stanford University that supports local journalism. \u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n",
"blocks": [],
"excerpt": "After Kaiser’s decision to relocate part of its workforce away from Downtown Oakland, everyone from small business owners to economists is feeling the impacts, bracing themselves for an uncertain economic future.",
"status": "publish",
"parent": 0,
"modified": 1774658565,
"stats": {
"hasAudio": false,
"hasVideo": false,
"hasChartOrMap": true,
"iframeSrcs": [
"https://datawrapper.dwcdn.net/bE2I4/3/"
],
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"hasPolis": false,
"paragraphCount": 31,
"wordCount": 1010
},
"headData": {
"title": "As Kaiser’s Presence in Downtown Oakland Dwindles, So Does Foot Traffic | KQED",
"description": "After Kaiser’s decision to relocate part of its workforce away from Downtown Oakland, everyone from small business owners to economists is feeling the impacts, bracing themselves for an uncertain economic future.",
"ogTitle": "",
"ogDescription": "",
"ogImgId": "",
"twTitle": "",
"twDescription": "",
"twImgId": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "As Kaiser’s Presence in Downtown Oakland Dwindles, So Does Foot Traffic",
"datePublished": "2026-03-30T07:00:51-07:00",
"dateModified": "2026-03-27T17:42:45-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"primaryCategory": {
"termId": 1758,
"slug": "economy",
"name": "Economy"
},
"sticky": false,
"nprByline": "Cate Peters, Brianna Sosa, Gabrielle Rayne Ignacio, Anna Hoch-Kenney and Tatiana Geroulanou, Big Local News",
"templateType": "standard",
"featuredImageType": "standard",
"excludeFromSiteSearch": "Include",
"showOnAuthorArchivePages": "No",
"articleAge": "0",
"path": "/news/12075755/as-kaisers-presence-in-downtown-oakland-dwindles-so-does-foot-traffic",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>For decades, lunchtime at Roy Mejia’s downtown \u003ca href=\"https://www.kqed.org/news/tag/oakland\">Oakland\u003c/a> bar meant a steady stream of Kaiser Permanente workers.\u003c/p>\n\u003cp>Doctors, nurses and office staff from nearby buildings would stop in for a soda or a sandwich.\u003c/p>\n\u003cp>“They’d come in, have a soda, bring a sandwich,” recalled Mejia, adding that he was “surrounded by Kaiser.” “We all got along. It was beautiful.”\u003c/p>\n\u003cp>Now, Mejia looks out at blocks of empty storefronts — and far fewer customers.\u003c/p>\n\u003cp>“And every day there’s one more,” he said. “One more, one more.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Mejia arrived in Oakland from Sacramento in 1970. By January 1992, he opened his 19th Street Station, a bar in the heart of downtown.\u003c/p>\n\u003cp>“ I fell in love with Oakland,” Mejia said. “It was a beautiful city back then.”\u003c/p>\n\u003cp>For decades, his bar had thrived on a stream of \u003ca href=\"https://www.kqed.org/news/tag/kaiser\">Kaiser Permanente employees\u003c/a> who worked nearby.\u003c/p>\n\u003cfigure id=\"attachment_12076762\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076762\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-08-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-08-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-08-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-08-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Roy Mejia tends bar at 19th Street Station in Oakland on March 16, 2026. Mejia says he’s able to keep costs down by not employing others to work at the bar. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Kaiser Permanente — long one of downtown Oakland’s largest employers — has been steadily shrinking its local office presence in recent years.\u003c/p>\n\u003cp>The health care giant has relocated workers to suburban offices, reduced its real estate footprint and laid off hundreds of employees across California, changes that economists say are contributing to quieter streets and struggling small businesses in the city’s core.\u003c/p>\n\u003cp>Kaiser Permanente, once an anchor of downtown Oakland’s office workforce, has in recent years pulled workers out of the city’s core.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" title=\"Kaiser Layoffs by County in California\" aria-label=\"Column Chart\" id=\"datawrapper-chart-bE2I4\" src=\"https://datawrapper.dwcdn.net/bE2I4/3/\" scrolling=\"no\" frameborder=\"0\" style=\"width: 0; min-width: 100% !important; border: none;\" height=\"553\" data-external=\"1\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>In 2024, Kaiser relocated over 1,000 members of its Oakland workforce to a suburban hub, citing “changes in how and where employees have been working since the COVID-19 pandemic.” Not too long after, they issued \u003ca href=\"https://www.ktvu.com/news/kaiser-to-oakland-workers-stay-inside-for-work-and-lunch\">a memo\u003c/a> directing downtown Oakland employees to stay inside for lunch due to safety concerns.\u003c/p>\n\u003cp>And in 2025, Kaiser laid off over 400 employees across 16 California counties. Alameda County — home to Oakland, the company’s national headquarters, and the Kaiser Pleasanton campus — accounts for nearly half of these layoffs.\u003c/p>\n\u003cp>But in a written statement, a spokesperson from Kaiser said that it “remains committed to the City of Oakland, which is an integral part of Kaiser Permanente’s history and future.”\u003c/p>\n\u003cp>The layoffs coincided with Kaiser’s decreasing real estate footprint in Oakland, a trend that followed the COVID-19 pandemic. In 2020, the Kaiser Center at 300 Lakeside Drive was \u003ca href=\"https://www.tmgpartners.com/news/tmg-partners-acquires-future-oakland-pge-headquarters\">sold to TMG Partners\u003c/a>, and Kaiser terminated their occupancy in the building.\u003c/p>\n\u003cfigure id=\"attachment_12076765\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076765\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-12-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-12-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-12-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-12-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">An empty storefront at 19th Street and Harrison Street in Oakland on March 16, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Similar acquisitions happened in 2024: Kaiser’s 2000 Broadway building was sold to BART, the office tower and garage on Franklin Street went to Behring Companies, and 10% of Kaiser’s Oakland-based employees were moved to Pleasanton.\u003c/p>\n\u003cp>An \u003ca href=\"https://www.sec.gov/Archives/edgar/data/908311/000090831125000007/cmct-20250108.htm\">SEC filing\u003c/a> shows that in January 2025, Kaiser extended its lease for 236,692 square feet of the Ordway building through 2027. The space, listed as Kaiser’s corporate office on Google Maps, is down from the 366,000 square feet that Kaiser occupied in 2024, according to the \u003ca href=\"https://www.sfchronicle.com/bayarea/article/kaiser-oakland-19932710.php\">\u003cem>San Francisco Chronicle\u003c/em>.\u003c/a>\u003c/p>\n\u003cp>“The broader health care sector remains one of Oakland’s few stable pillars supported by the presence of hospitals, clinics and social service providers,” said Christopher Skerritt, an economist at\u003ca href=\"https://kweconomics.com/services/health-economics/california/oakland\"> Kincaid Wolstein\u003c/a>. “But office consolidation and telehealth adoption have limited in-city job growth.”\u003c/p>\n\u003cp>As a result, big cities like Oakland and San Francisco are losing commercial real estate to suburban hubs like Pleasanton and Walnut Creek, which have seen comparatively faster rates of economic recovery since the pandemic, according to Skerritt.\u003c/p>\n\u003cfigure id=\"attachment_12076764\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076764\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-11-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-11-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-11-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260317-KAISER-RETREATS-MD-11-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Empty storefronts along 19th Street in Oakland on March 16, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Many of the health care workers who remain in the city are remote or hybrid employees, Skerritt said, a change that, combined with Kaiser’s downsized office footprint, has contributed to downtown Oakland’s quieter streets.\u003c/p>\n\u003cp>“The shift has cut daytime population density, reducing spending at restaurants, coffee shops, small retailers that depend on office workers for business,” Skerritt said.\u003c/p>\n\u003cp>Small businesses in downtown Oakland have felt these effects. Tierra Mia Coffee, a six-minute walk from 1 Kaiser Plaza, has “most definitely” seen a drop in business since early 2024, according to its supervisor, Odiseo Castrejon.\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "aside",
"attributes": {
"named": {
"postid": "news_12076753",
"hero": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-07-KQED-1.jpg",
"label": ""
},
"numeric": []
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>Since Kaiser’s early 2024 decision to move part of its Oakland workforce to Pleasanton, its sales have shrunk by more than a quarter, according to Castrejon. Before, customers wearing scrubs or hospital badges were noticeable, Castrejon said. Now, not so much.\u003c/p>\n\u003cp>This obvious decrease in foot traffic can be felt all throughout the downtown area. Nearly 38% of office space in Oakland’s central business district is vacant, according to \u003ca href=\"https://assets.cushmanwakefield.com/-/media/cw/marketbeat-pdfs/2025/q3/us-reports/office/eastbayoakland_americas_marketbeat_office_q3_2025.pdf?rev=f9920db83ed249778a3790b110e88270&_gl=1*1pz1tnl*_gcl_au*ODM3MjQxMTU5LjE3NjE1Mjg5Mjc\">a report\u003c/a> by commercial real estate services firm Cushman & Wakefield.\u003c/p>\n\u003cp>“COVID has really changed the way that people work, and companies’ need for space,” said Cushman & Wakefield’s East Bay research manager, Wescott Owen, who authored the report.\u003c/p>\n\u003cp>Small business owners like Mejia are hit hard by these changes. On a recent afternoon, he stood behind the bar he opened more than three decades ago, watching pedestrians pass by outside.\u003c/p>\n\u003cp>Many of the nearby offices are quieter than they once were.\u003c/p>\n\u003cp>“I’ve got 32 years here,” he said. “I don’t know how much longer I’m going to hang in there.”\u003c/p>\n\u003cp>\u003ca href=\"https://cjlab.stanford.edu/projects/big-local-news/\">\u003cem>Big Local News\u003c/em>\u003c/a>\u003cem> is a data-sharing platform and collaborative at Stanford University that supports local journalism. \u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/12075755/as-kaisers-presence-in-downtown-oakland-dwindles-so-does-foot-traffic",
"authors": [
"byline_news_12075755"
],
"categories": [
"news_1758",
"news_457",
"news_34551",
"news_28250",
"news_8"
],
"tags": [
"news_18545",
"news_27626",
"news_21790",
"news_421",
"news_34054"
],
"featImg": "news_12076843",
"label": "news"
},
"news_12076753": {
"type": "posts",
"id": "news_12076753",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "12076753",
"score": null,
"sort": [
1773858829000
]
},
"guestAuthors": [],
"slug": "northern-california-kaiser-therapists-hold-1-day-strike-over-ai-patient-care-concerns",
"title": "Northern California Kaiser Therapists Hold 1-Day Strike Over AI, Patient Care Concerns",
"publishDate": 1773858829,
"format": "standard",
"headTitle": "Northern California Kaiser Therapists Hold 1-Day Strike Over AI, Patient Care Concerns | KQED",
"labelTerm": {
"site": "news"
},
"content": "\u003cp>Up to 2,400 mental health professionals at \u003ca href=\"https://www.kqed.org/news/tag/kaiser-permanente\">Kaiser Permanente\u003c/a> in Northern California are set to hold a one-day strike on Wednesday over what they warn is the company’s increasing use of artificial intelligence to the detriment of patient care and, potentially, of their jobs.\u003c/p>\n\u003cp>Unions representing tens of thousands of \u003ca href=\"https://www.nationalnursesunited.org/press/kaiser-nurses-to-hold-24-hour-sympathy-strike-in-solidarity-with-kaiser-mental-health-workers\">nurses\u003c/a>, as well as hospital and facility maintenance professionals, announced they will join picket lines in support of the therapists, including psychologists and social workers, in the Bay Area, Central Valley and Sacramento regions.\u003c/p>\n\u003cp>During monthslong labor contract negotiations, Kaiser has proposed making it easier to lay off therapists and has resisted language stating that the company won’t \u003ca href=\"https://www.kqed.org/science/1999553/will-ai-replace-your-therapist-kaiser-wont-say-no\">use AI to replace them\u003c/a>, according to the National Union of Healthcare Workers, which represents the striking mental health employees.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“It’s really sad that this is how they are choosing to behave,” said Leemore Federman, a Kaiser therapist in San Leandro who specializes in post-traumatic stress disorder and anxiety and is part of the union’s bargaining team. “If Kaiser wanted to, they have abundant resources to make the mental health department at Kaiser the best, and instead they’re doing everything to make it the worst.”\u003c/p>\n\u003cp>The Oakland-based health care giant, which has been under pressure to improve timely access to mental health and substance use disorder services, denies that AI makes any medical or care decisions or is being used to replace therapists.\u003c/p>\n\u003cp>Kaiser said it has invested nearly $2 billion since 2020 to expand mental health facilities, hire and train clinicians, and grow its provider network so its more than 9 million California health plan enrollees can get care faster.\u003c/p>\n\u003cfigure id=\"attachment_12076878\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076878\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mental health workers strike at the Kaiser Oakland Medical Facility in Oakland on March 18, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“We are growing our workforce, not shrinking it, and our commitment to building a pipeline of trained therapists is unquestionable,” the company said in a statement. “We see technology — and AI, in particular — as a way to support our clinicians in managing their practice and provide them with tools that facilitate greater access to care and connection with patients — all to achieve the best possible outcomes for our patients.”\u003c/p>\n\u003cp>“We believe AI can be helpful when it supports clinicians — by reducing administrative work or improving efficiency — but it does not replace clinical judgment or human assessment,” Kaiser said.\u003c/p>\n\u003cp>As the AI boom advances with few guardrails, workers in health care and other industries are feeling anxiety about how their employers may use the technology, said Adam Horwitz, an assistant professor at the University of Michigan’s Department of Psychiatry.\u003c/p>\n\u003cp>So far, health care companies have introduced AI tools mostly for administrative support tasks, such as note-taking during appointments or patient scheduling, rather than direct patient care. But company decisions to roll out the technology are often happening at high-level meetings behind closed doors without much worker input, which fuels mistrust, he said.[aside postID=news_12072837 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8137B-KQED.jpg']“It’s connected to the broader anxiety that we just don’t know where all this is going,” said Horwitz, who studies how digital technologies, including AI, can improve access to care. “Across industries, there’s a lot of like, ‘Well, wait a minute, having these AI things definitely makes money for people at the top at the expense of workers doing the jobs. Why are we all getting in line to just try to keep propelling this forward without having a thoughtful approach to it?’”\u003c/p>\n\u003cp>On Wednesday morning, therapists walked off their jobs and headed to picket lines outside Kaiser facilities in Oakland, Sacramento, Santa Rosa, Santa Clara and Fresno.\u003c/p>\n\u003cp>In Oakland, Harimandir Khalsa, 55, said her team of clinicians who screen patients seeking mental health services in the Walnut Creek area has been reduced by two-thirds. Instead, Kaiser is increasingly using telephone operators and online surveys or questionnaires that use AI to screen patients.\u003c/p>\n\u003cp>“I have seen firsthand patients who were screened by a telephone service operator and sent to an external referral network. In some cases, they were self-harming … they should never have been sent out, they should have talked to a clinician to assess risk, to come up with safety planning and get them a more urgent appointment,” Khalsa told KQED.\u003c/p>\n\u003cp>This latest walkout comes about a month after the \u003ca href=\"https://www.kqed.org/news/12074265/widespread-kaiser-strike-to-end-after-4-weeks-with-no-deal-yet\">end of a four-week strike\u003c/a> that initially involved up to 31,000 nurses, physician assistants, physical therapists, optometrists and other health care employees in California and Hawaii. Those workers are currently voting on whether to ratify tentative agreements the union said included wage increases, as well as staffing and AI protections.\u003c/p>\n\u003cp>In 2022, therapists at Kaiser represented by the same union \u003ca href=\"https://www.kqed.org/news/11923034/were-drowning-why-kaiser-mental-health-workers-are-striking\">went on strike for 10 weeks\u003c/a>, over concerns about patient care delays, workloads, understaffing and other issues.\u003c/p>\n\u003cfigure id=\"attachment_12076877\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12076877 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mental health workers strike at the Kaiser Oakland Medical Facility in Oakland on March 18, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Kaiser has agreed to multimillion-dollar settlements with state and federal regulators in recent years related to long wait times for patients seeking mental health services. Last month, the U.S. Department of Labor \u003ca href=\"https://www.dol.gov/newsroom/releases/ebsa/ebsa20260210\">announced \u003c/a>the company will pay a $2.8 million penalty, and at least $28.3 million to reimburse patients who sought out-of-network care after Kaiser delayed or improperly denied care.\u003c/p>\n\u003cp>In 2023, the state’s largest health plan said it would invest $150 million over five years to improve behavioral health for its patients and pay a $50 million fine to resolve a California Department of Managed Health Care \u003ca href=\"https://wpso.dmhc.ca.gov/enfactions/docs/4367/1697136977902.pdf\">investigation\u003c/a>.\u003c/p>\n\u003cp>A spokesperson for the agency, which oversees mental health services in the state, said it is monitoring Kaiser’s progress and investigating a union \u003ca href=\"https://nuhw.org/wp-content/uploads/NUHW-Complaint_DMHC_NorCalTriageServices_2025.docx-1.pdf\">complaint\u003c/a> alleging that Kaiser is flouting a state law requiring licensed health care professionals to initially assess patients to determine what care they need.\u003c/p>\n\u003cp>UNHW maintains that beginning in 2024, Kaiser changed how it screens patients when they call or go online seeking care. The company unilaterally replaced many trained clinicians with unqualified telephone operators and an online questionnaire with AI to make recommendations on next steps, according to the union, which considers the move an unfair labor practice.\u003c/p>\n\u003cfigure id=\"attachment_12076882\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076882\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mental health workers strike at the Kaiser Oakland Medical Facility in Oakland on March 18, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Federman, the therapist in San Leandro, said the new system is missing high-risk patients, making them wait longer than recommended to see a provider.\u003c/p>\n\u003cp>“I’m seeing a lot of people, where it’s like, ‘wow, they’re really acute,’ and by the time triage [sends them], it’s been a month that they’ve waited — and that’s really dangerous,” she said.\u003c/p>\n\u003cp>The therapists’ contract with Kaiser ended last September. During bargaining, the company has sought to eliminate current workload limits that allow therapists to have enough time to care for existing patients, Federman said. She worries that the employer may seek to lay off in-house therapists and increasingly refer patients to outside contractors, who won’t offer the same quality of integrated care Kaiser advertises.\u003c/p>\n\u003cp>The nonprofit health organization countered that it is seeking flexibility to adjust to a “higher than ever” demand for its services, and does not plan to eliminate therapists’ jobs.\u003c/p>\n\u003cp>“Our contract proposals are aimed at achieving the flexibility we and our therapists need to improve mental health access for our members even as patient needs continue to rise,” the company’s statement said. “We have nearly doubled our mental health workforce over the last 10 years and have never had a reduction-in-force of mental health clinicians in Northern California.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
"blocks": [],
"excerpt": "Kaiser Permanente mental health workers in Northern California will stage a one-day strike over AI use, patient care concerns, staffing levels and job security, with support from thousands of health care employees.",
"status": "publish",
"parent": 0,
"modified": 1784567113,
"stats": {
"hasAudio": false,
"hasVideo": false,
"hasChartOrMap": false,
"iframeSrcs": [],
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"hasPolis": false,
"paragraphCount": 26,
"wordCount": 1344
},
"headData": {
"title": "Northern California Kaiser Therapists Hold 1-Day Strike Over AI, Patient Care Concerns | KQED",
"description": "Kaiser Permanente mental health workers in Northern California will stage a one-day strike over AI use, patient care concerns, staffing levels and job security, with support from thousands of health care employees.",
"ogTitle": "",
"ogDescription": "",
"ogImgId": "",
"twTitle": "",
"twDescription": "",
"twImgId": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Northern California Kaiser Therapists Hold 1-Day Strike Over AI, Patient Care Concerns",
"datePublished": "2026-03-18T11:33:49-07:00",
"dateModified": "2026-07-20T10:05:13-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"primaryCategory": {
"termId": 34551,
"slug": "labor",
"name": "Labor"
},
"sticky": false,
"nprStoryId": "kqed-12076753",
"templateType": "standard",
"featuredImageType": "standard",
"excludeFromSiteSearch": "Include",
"articleAge": "0",
"path": "/news/12076753/northern-california-kaiser-therapists-hold-1-day-strike-over-ai-patient-care-concerns",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Up to 2,400 mental health professionals at \u003ca href=\"https://www.kqed.org/news/tag/kaiser-permanente\">Kaiser Permanente\u003c/a> in Northern California are set to hold a one-day strike on Wednesday over what they warn is the company’s increasing use of artificial intelligence to the detriment of patient care and, potentially, of their jobs.\u003c/p>\n\u003cp>Unions representing tens of thousands of \u003ca href=\"https://www.nationalnursesunited.org/press/kaiser-nurses-to-hold-24-hour-sympathy-strike-in-solidarity-with-kaiser-mental-health-workers\">nurses\u003c/a>, as well as hospital and facility maintenance professionals, announced they will join picket lines in support of the therapists, including psychologists and social workers, in the Bay Area, Central Valley and Sacramento regions.\u003c/p>\n\u003cp>During monthslong labor contract negotiations, Kaiser has proposed making it easier to lay off therapists and has resisted language stating that the company won’t \u003ca href=\"https://www.kqed.org/science/1999553/will-ai-replace-your-therapist-kaiser-wont-say-no\">use AI to replace them\u003c/a>, according to the National Union of Healthcare Workers, which represents the striking mental health employees.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“It’s really sad that this is how they are choosing to behave,” said Leemore Federman, a Kaiser therapist in San Leandro who specializes in post-traumatic stress disorder and anxiety and is part of the union’s bargaining team. “If Kaiser wanted to, they have abundant resources to make the mental health department at Kaiser the best, and instead they’re doing everything to make it the worst.”\u003c/p>\n\u003cp>The Oakland-based health care giant, which has been under pressure to improve timely access to mental health and substance use disorder services, denies that AI makes any medical or care decisions or is being used to replace therapists.\u003c/p>\n\u003cp>Kaiser said it has invested nearly $2 billion since 2020 to expand mental health facilities, hire and train clinicians, and grow its provider network so its more than 9 million California health plan enrollees can get care faster.\u003c/p>\n\u003cfigure id=\"attachment_12076878\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076878\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mental health workers strike at the Kaiser Oakland Medical Facility in Oakland on March 18, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“We are growing our workforce, not shrinking it, and our commitment to building a pipeline of trained therapists is unquestionable,” the company said in a statement. “We see technology — and AI, in particular — as a way to support our clinicians in managing their practice and provide them with tools that facilitate greater access to care and connection with patients — all to achieve the best possible outcomes for our patients.”\u003c/p>\n\u003cp>“We believe AI can be helpful when it supports clinicians — by reducing administrative work or improving efficiency — but it does not replace clinical judgment or human assessment,” Kaiser said.\u003c/p>\n\u003cp>As the AI boom advances with few guardrails, workers in health care and other industries are feeling anxiety about how their employers may use the technology, said Adam Horwitz, an assistant professor at the University of Michigan’s Department of Psychiatry.\u003c/p>\n\u003cp>So far, health care companies have introduced AI tools mostly for administrative support tasks, such as note-taking during appointments or patient scheduling, rather than direct patient care. But company decisions to roll out the technology are often happening at high-level meetings behind closed doors without much worker input, which fuels mistrust, he said.\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "aside",
"attributes": {
"named": {
"postid": "news_12072837",
"hero": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8137B-KQED.jpg",
"label": ""
},
"numeric": []
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>“It’s connected to the broader anxiety that we just don’t know where all this is going,” said Horwitz, who studies how digital technologies, including AI, can improve access to care. “Across industries, there’s a lot of like, ‘Well, wait a minute, having these AI things definitely makes money for people at the top at the expense of workers doing the jobs. Why are we all getting in line to just try to keep propelling this forward without having a thoughtful approach to it?’”\u003c/p>\n\u003cp>On Wednesday morning, therapists walked off their jobs and headed to picket lines outside Kaiser facilities in Oakland, Sacramento, Santa Rosa, Santa Clara and Fresno.\u003c/p>\n\u003cp>In Oakland, Harimandir Khalsa, 55, said her team of clinicians who screen patients seeking mental health services in the Walnut Creek area has been reduced by two-thirds. Instead, Kaiser is increasingly using telephone operators and online surveys or questionnaires that use AI to screen patients.\u003c/p>\n\u003cp>“I have seen firsthand patients who were screened by a telephone service operator and sent to an external referral network. In some cases, they were self-harming … they should never have been sent out, they should have talked to a clinician to assess risk, to come up with safety planning and get them a more urgent appointment,” Khalsa told KQED.\u003c/p>\n\u003cp>This latest walkout comes about a month after the \u003ca href=\"https://www.kqed.org/news/12074265/widespread-kaiser-strike-to-end-after-4-weeks-with-no-deal-yet\">end of a four-week strike\u003c/a> that initially involved up to 31,000 nurses, physician assistants, physical therapists, optometrists and other health care employees in California and Hawaii. Those workers are currently voting on whether to ratify tentative agreements the union said included wage increases, as well as staffing and AI protections.\u003c/p>\n\u003cp>In 2022, therapists at Kaiser represented by the same union \u003ca href=\"https://www.kqed.org/news/11923034/were-drowning-why-kaiser-mental-health-workers-are-striking\">went on strike for 10 weeks\u003c/a>, over concerns about patient care delays, workloads, understaffing and other issues.\u003c/p>\n\u003cfigure id=\"attachment_12076877\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12076877 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mental health workers strike at the Kaiser Oakland Medical Facility in Oakland on March 18, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Kaiser has agreed to multimillion-dollar settlements with state and federal regulators in recent years related to long wait times for patients seeking mental health services. Last month, the U.S. Department of Labor \u003ca href=\"https://www.dol.gov/newsroom/releases/ebsa/ebsa20260210\">announced \u003c/a>the company will pay a $2.8 million penalty, and at least $28.3 million to reimburse patients who sought out-of-network care after Kaiser delayed or improperly denied care.\u003c/p>\n\u003cp>In 2023, the state’s largest health plan said it would invest $150 million over five years to improve behavioral health for its patients and pay a $50 million fine to resolve a California Department of Managed Health Care \u003ca href=\"https://wpso.dmhc.ca.gov/enfactions/docs/4367/1697136977902.pdf\">investigation\u003c/a>.\u003c/p>\n\u003cp>A spokesperson for the agency, which oversees mental health services in the state, said it is monitoring Kaiser’s progress and investigating a union \u003ca href=\"https://nuhw.org/wp-content/uploads/NUHW-Complaint_DMHC_NorCalTriageServices_2025.docx-1.pdf\">complaint\u003c/a> alleging that Kaiser is flouting a state law requiring licensed health care professionals to initially assess patients to determine what care they need.\u003c/p>\n\u003cp>UNHW maintains that beginning in 2024, Kaiser changed how it screens patients when they call or go online seeking care. The company unilaterally replaced many trained clinicians with unqualified telephone operators and an online questionnaire with AI to make recommendations on next steps, according to the union, which considers the move an unfair labor practice.\u003c/p>\n\u003cfigure id=\"attachment_12076882\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076882\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mental health workers strike at the Kaiser Oakland Medical Facility in Oakland on March 18, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Federman, the therapist in San Leandro, said the new system is missing high-risk patients, making them wait longer than recommended to see a provider.\u003c/p>\n\u003cp>“I’m seeing a lot of people, where it’s like, ‘wow, they’re really acute,’ and by the time triage [sends them], it’s been a month that they’ve waited — and that’s really dangerous,” she said.\u003c/p>\n\u003cp>The therapists’ contract with Kaiser ended last September. During bargaining, the company has sought to eliminate current workload limits that allow therapists to have enough time to care for existing patients, Federman said. She worries that the employer may seek to lay off in-house therapists and increasingly refer patients to outside contractors, who won’t offer the same quality of integrated care Kaiser advertises.\u003c/p>\n\u003cp>The nonprofit health organization countered that it is seeking flexibility to adjust to a “higher than ever” demand for its services, and does not plan to eliminate therapists’ jobs.\u003c/p>\n\u003cp>“Our contract proposals are aimed at achieving the flexibility we and our therapists need to improve mental health access for our members even as patient needs continue to rise,” the company’s statement said. “We have nearly doubled our mental health workforce over the last 10 years and have never had a reduction-in-force of mental health clinicians in Northern California.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "floatright"
},
"numeric": [
"floatright"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/12076753/northern-california-kaiser-therapists-hold-1-day-strike-over-ai-patient-care-concerns",
"authors": [
"8659"
],
"categories": [
"news_34551",
"news_8"
],
"tags": [
"news_25184",
"news_32664",
"news_34755",
"news_27626",
"news_21790",
"news_421",
"news_6637",
"news_33310",
"news_19904",
"news_24590",
"news_35994",
"news_3733"
],
"featImg": "news_12076884",
"label": "news"
},
"news_12074265": {
"type": "posts",
"id": "news_12074265",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "12074265",
"score": null,
"sort": [
1771956175000
]
},
"guestAuthors": [],
"slug": "widespread-kaiser-strike-to-end-after-4-weeks-with-no-deal-yet",
"title": "Widespread Kaiser Strike Ends After 4 Weeks With No Full Deal Yet",
"publishDate": 1771956175,
"format": "standard",
"headTitle": "Widespread Kaiser Strike Ends After 4 Weeks With No Full Deal Yet | KQED",
"labelTerm": {
"site": "news"
},
"content": "\u003cp>A four-week strike by thousands of \u003ca href=\"https://www.kqed.org/news/tag/kaiser-permanente\">Kaiser Permanente\u003c/a> health care workers in California and Hawaii ended Tuesday morning, even though no full contract deal has been reached.\u003c/p>\n\u003cp>The walkout \u003ca href=\"https://www.kqed.org/news/12071014/kaiser-strike-sees-thousands-walk-out-in-california-this-time-with-no-end-in-sight\">initially involved\u003c/a> up to 31,000 nurses, physician assistants, physical therapists, optometrists and others. Following significant movement at the bargaining table over the weekend, according to the union, no picket lines were held Monday as return-to-work agreements were finalized.\u003c/p>\n\u003cp>“We decided to end this because we were making meaningful progress at the tables. And returning to work allows us to closely deal with the issues, the few that are still outstanding, while getting back to taking care of our patients,” said Elizabeth Hawkins, secretary of the United Nurses Associations of California/Union of Health Care Professionals.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Nurses and other health care workers who walked picket lines several days a week are now expected to return to clinics and hospitals as early as Tuesday.\u003c/p>\n\u003cp>In a statement, Kaiser, which hired contingency staffers during the strike, said it was working to schedule returning employees over the coming days.\u003c/p>\n\u003cp>The Oakland-based health care organization said union leadership recently accepted an across-the-board 21.5% wage increase over four years that Kaiser had offered since October 2025. The union sought a 25% raise.\u003c/p>\n\u003cfigure id=\"attachment_12073903\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073903\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00368_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00368_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00368_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00368_TV-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Workers on strike at the picket line outside Kaiser Permanente Oakland Medical Center in Oakland on Feb. 19, 2026. Kaiser workers on the picket lines have gone without their paychecks for four weeks, and many are facing financial and other difficulties. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“We have remained committed to reaching agreements that recognize the vital contributions of our employees while ensuring excellent, affordable care for our members,” Kaiser’s statement said. “Importantly, the increase is higher than any other health care provider in the country and keeps our employees at above market pay and among the best paid caregivers in the country.”\u003c/p>\n\u003cp>As the strike dragged on, the nation’s largest private nonprofit health care organization drew a hard line, maintaining that anything higher than a 21.5% raise would be unsustainable and lead it to increase premiums for its more than 9 million customers in California. The union said it acquiesced on wages because Kaiser agreed to additional improvements in safe staffing, recruitment and retention.\u003c/p>\n\u003cp>Both parties have been focused on completing contracts for each of dozens of local units forming UNAC/UHCP, Hawkins said. Kaiser walked away from bargaining on a long-standing national contract in December, a move the union calls unlawful and said partly led to the strike.\u003c/p>\n\u003cp>Pressure had been mounting on both parties to end the walkout, which began Jan. 26 and was dubbed the largest open-ended strike by nurses and other health care workers in the U.S. Top priorities in negotiations for Kaiser employees have been staffing levels and compensation, common concerns for health care workers nationwide.[aside postID=news_12073887 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01224_TV-KQED.jpg']The company reassigned non-picketing staffers, rescheduled non-urgent surgeries and modified other appointments at affected locations. But some patients were frustrated by \u003ca href=\"https://www.kqed.org/news/12072837/kaiser-strike-delays-surgeries-disrupts-care-as-more-workers-walk-off-jobs\">delays\u003c/a> in their operations, especially in Southern California, where most striking union members are located.\u003c/p>\n\u003cp>At the picket lines, several workers told KQED they were \u003ca href=\"https://www.kqed.org/news/12073887/californias-striking-kaiser-workers-without-pay-for-weeks-feel-the-financial-pressure\">financially and emotionally stressed\u003c/a> by forgoing their paychecks for weeks, as the union did not offer assistance via a strike fund.\u003c/p>\n\u003cp>Last week, Kaiser said about 40% of nurses and pharmacists across striking locations had returned to their jobs, though union officials countered that those figures were inflated.\u003c/p>\n\u003cp>“While they will keep negotiating, they are losing leverage by going back to work, which suggests that they didn’t feel they had the capacity to sustain the strike any longer,” said Rebecca Givan, an associate professor of labor studies and employment relations at Rutgers University who specializes in the health care industry. “This is a tough outcome for these workers.”\u003c/p>\n\u003cp>Givan contrasted the outcome in California and Hawaii with a weeks-long strike by about 15,000 nurses in New York City, which led to significant employer concessions, including maintenance of health care benefits and improvements to pay and staffing, before workers agreed to return to their jobs.\u003c/p>\n\u003cp>Michelle Baird, a nurse midwife at Kaiser Oakland, said she would have preferred to end the strike with a contract deal in hand, but she’s cautiously optimistic about what’s left of the bargaining progress.\u003c/p>\n\u003cfigure id=\"attachment_12073902\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073902\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Michelle Baird, a nurse midwife from Kaiser Oakland, poses for a portrait while on strike at the picket line outside Kaiser Permanente Oakland Medical Center in Oakland on Feb. 19, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“Kaiser really saw how united we were and how strong we were, and even though we don’t have a contract in place now, I believe that my employer is negotiating in good faith and has been at the bargaining table,” said Baird, 53. ”I’m definitely feeling more like there’s a good chance of getting the things that we need in a contract, even if we don’t get everything we want.”\u003c/p>\n\u003cp>Baird said she was looking forward to seeing patients and regaining her income. She’s nervous about the strain that the long strike could have on her relationships with co-workers who pitched in more hours to continue caring for patients. Still, she feels the strike will likely lead to improvements for patients.\u003c/p>\n\u003cp>“Even with the disruptions in patient care, if we have a solid contract, we’ll have much more staff continuity. We’ll have people who are dedicated to being there, it will decrease the risks of turnover. And I think in the long run, it’s better for patients,” she said.\u003c/p>\n\u003cfigure id=\"attachment_12073905\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073905\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Workers on strike at the picket line outside Kaiser Permanente Oakland Medical Center in Oakland on Feb. 19, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Hawkins, the UNAC/UHCP secretary, said the union had not held a walkout at Kaiser for about 45 years prior to last year, when two much shorter strikes were held.\u003c/p>\n\u003cp>Labor experts said the company had a shining reputation as an employer with positive labor relations, but the recent walkout suggested a turning point for Kaiser, which has expanded to eight states and the District of Columbia.\u003c/p>\n\u003cp>Kaiser, which has dismissed employee claims of chronic understaffing and long delays for patients, said its health care workers are already paid on average more than those at other companies.\u003c/p>\n\u003cp>Health care workers in California often earn more money than in other states, which labor experts say is due to the state’s high cost of living and unionization in the industry. Registered nurses, for example, make an annual \u003ca href=\"https://www.bls.gov/oes/2019/may/oes291141.htm\">mean of $113,200\u003c/a> in California, significantly higher than the national mean of $77,500, according to the U.S. Bureau of Labor Statistics.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
"blocks": [],
"excerpt": "The large, open-ended strike had led to frustrations by some patients over delayed care as well as difficulties for workers who went weeks without a paycheck.",
"status": "publish",
"parent": 0,
"modified": 1771958809,
"stats": {
"hasAudio": false,
"hasVideo": false,
"hasChartOrMap": false,
"iframeSrcs": [],
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"hasPolis": false,
"paragraphCount": 24,
"wordCount": 1176
},
"headData": {
"title": "Widespread Kaiser Strike Ends After 4 Weeks With No Full Deal Yet | KQED",
"description": "The large, open-ended strike had led to frustrations by some patients over delayed care as well as difficulties for workers who went weeks without a paycheck.",
"ogTitle": "",
"ogDescription": "",
"ogImgId": "",
"twTitle": "",
"twDescription": "",
"twImgId": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Widespread Kaiser Strike Ends After 4 Weeks With No Full Deal Yet",
"datePublished": "2026-02-24T10:02:55-08:00",
"dateModified": "2026-02-24T10:46:49-08:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"primaryCategory": {
"termId": 34551,
"slug": "labor",
"name": "Labor"
},
"sticky": false,
"nprStoryId": "kqed-12074265",
"templateType": "standard",
"featuredImageType": "standard",
"excludeFromSiteSearch": "Include",
"articleAge": "0",
"path": "/news/12074265/widespread-kaiser-strike-to-end-after-4-weeks-with-no-deal-yet",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>A four-week strike by thousands of \u003ca href=\"https://www.kqed.org/news/tag/kaiser-permanente\">Kaiser Permanente\u003c/a> health care workers in California and Hawaii ended Tuesday morning, even though no full contract deal has been reached.\u003c/p>\n\u003cp>The walkout \u003ca href=\"https://www.kqed.org/news/12071014/kaiser-strike-sees-thousands-walk-out-in-california-this-time-with-no-end-in-sight\">initially involved\u003c/a> up to 31,000 nurses, physician assistants, physical therapists, optometrists and others. Following significant movement at the bargaining table over the weekend, according to the union, no picket lines were held Monday as return-to-work agreements were finalized.\u003c/p>\n\u003cp>“We decided to end this because we were making meaningful progress at the tables. And returning to work allows us to closely deal with the issues, the few that are still outstanding, while getting back to taking care of our patients,” said Elizabeth Hawkins, secretary of the United Nurses Associations of California/Union of Health Care Professionals.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Nurses and other health care workers who walked picket lines several days a week are now expected to return to clinics and hospitals as early as Tuesday.\u003c/p>\n\u003cp>In a statement, Kaiser, which hired contingency staffers during the strike, said it was working to schedule returning employees over the coming days.\u003c/p>\n\u003cp>The Oakland-based health care organization said union leadership recently accepted an across-the-board 21.5% wage increase over four years that Kaiser had offered since October 2025. The union sought a 25% raise.\u003c/p>\n\u003cfigure id=\"attachment_12073903\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073903\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00368_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00368_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00368_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00368_TV-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Workers on strike at the picket line outside Kaiser Permanente Oakland Medical Center in Oakland on Feb. 19, 2026. Kaiser workers on the picket lines have gone without their paychecks for four weeks, and many are facing financial and other difficulties. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“We have remained committed to reaching agreements that recognize the vital contributions of our employees while ensuring excellent, affordable care for our members,” Kaiser’s statement said. “Importantly, the increase is higher than any other health care provider in the country and keeps our employees at above market pay and among the best paid caregivers in the country.”\u003c/p>\n\u003cp>As the strike dragged on, the nation’s largest private nonprofit health care organization drew a hard line, maintaining that anything higher than a 21.5% raise would be unsustainable and lead it to increase premiums for its more than 9 million customers in California. The union said it acquiesced on wages because Kaiser agreed to additional improvements in safe staffing, recruitment and retention.\u003c/p>\n\u003cp>Both parties have been focused on completing contracts for each of dozens of local units forming UNAC/UHCP, Hawkins said. Kaiser walked away from bargaining on a long-standing national contract in December, a move the union calls unlawful and said partly led to the strike.\u003c/p>\n\u003cp>Pressure had been mounting on both parties to end the walkout, which began Jan. 26 and was dubbed the largest open-ended strike by nurses and other health care workers in the U.S. Top priorities in negotiations for Kaiser employees have been staffing levels and compensation, common concerns for health care workers nationwide.\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "aside",
"attributes": {
"named": {
"postid": "news_12073887",
"hero": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01224_TV-KQED.jpg",
"label": ""
},
"numeric": []
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>The company reassigned non-picketing staffers, rescheduled non-urgent surgeries and modified other appointments at affected locations. But some patients were frustrated by \u003ca href=\"https://www.kqed.org/news/12072837/kaiser-strike-delays-surgeries-disrupts-care-as-more-workers-walk-off-jobs\">delays\u003c/a> in their operations, especially in Southern California, where most striking union members are located.\u003c/p>\n\u003cp>At the picket lines, several workers told KQED they were \u003ca href=\"https://www.kqed.org/news/12073887/californias-striking-kaiser-workers-without-pay-for-weeks-feel-the-financial-pressure\">financially and emotionally stressed\u003c/a> by forgoing their paychecks for weeks, as the union did not offer assistance via a strike fund.\u003c/p>\n\u003cp>Last week, Kaiser said about 40% of nurses and pharmacists across striking locations had returned to their jobs, though union officials countered that those figures were inflated.\u003c/p>\n\u003cp>“While they will keep negotiating, they are losing leverage by going back to work, which suggests that they didn’t feel they had the capacity to sustain the strike any longer,” said Rebecca Givan, an associate professor of labor studies and employment relations at Rutgers University who specializes in the health care industry. “This is a tough outcome for these workers.”\u003c/p>\n\u003cp>Givan contrasted the outcome in California and Hawaii with a weeks-long strike by about 15,000 nurses in New York City, which led to significant employer concessions, including maintenance of health care benefits and improvements to pay and staffing, before workers agreed to return to their jobs.\u003c/p>\n\u003cp>Michelle Baird, a nurse midwife at Kaiser Oakland, said she would have preferred to end the strike with a contract deal in hand, but she’s cautiously optimistic about what’s left of the bargaining progress.\u003c/p>\n\u003cfigure id=\"attachment_12073902\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073902\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Michelle Baird, a nurse midwife from Kaiser Oakland, poses for a portrait while on strike at the picket line outside Kaiser Permanente Oakland Medical Center in Oakland on Feb. 19, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“Kaiser really saw how united we were and how strong we were, and even though we don’t have a contract in place now, I believe that my employer is negotiating in good faith and has been at the bargaining table,” said Baird, 53. ”I’m definitely feeling more like there’s a good chance of getting the things that we need in a contract, even if we don’t get everything we want.”\u003c/p>\n\u003cp>Baird said she was looking forward to seeing patients and regaining her income. She’s nervous about the strain that the long strike could have on her relationships with co-workers who pitched in more hours to continue caring for patients. Still, she feels the strike will likely lead to improvements for patients.\u003c/p>\n\u003cp>“Even with the disruptions in patient care, if we have a solid contract, we’ll have much more staff continuity. We’ll have people who are dedicated to being there, it will decrease the risks of turnover. And I think in the long run, it’s better for patients,” she said.\u003c/p>\n\u003cfigure id=\"attachment_12073905\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073905\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Workers on strike at the picket line outside Kaiser Permanente Oakland Medical Center in Oakland on Feb. 19, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Hawkins, the UNAC/UHCP secretary, said the union had not held a walkout at Kaiser for about 45 years prior to last year, when two much shorter strikes were held.\u003c/p>\n\u003cp>Labor experts said the company had a shining reputation as an employer with positive labor relations, but the recent walkout suggested a turning point for Kaiser, which has expanded to eight states and the District of Columbia.\u003c/p>\n\u003cp>Kaiser, which has dismissed employee claims of chronic understaffing and long delays for patients, said its health care workers are already paid on average more than those at other companies.\u003c/p>\n\u003cp>Health care workers in California often earn more money than in other states, which labor experts say is due to the state’s high cost of living and unionization in the industry. Registered nurses, for example, make an annual \u003ca href=\"https://www.bls.gov/oes/2019/may/oes291141.htm\">mean of $113,200\u003c/a> in California, significantly higher than the national mean of $77,500, according to the U.S. Bureau of Labor Statistics.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "floatright"
},
"numeric": [
"floatright"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/12074265/widespread-kaiser-strike-to-end-after-4-weeks-with-no-deal-yet",
"authors": [
"8659"
],
"categories": [
"news_457",
"news_34551",
"news_8"
],
"tags": [
"news_1386",
"news_18543",
"news_35118",
"news_24939",
"news_421",
"news_33310",
"news_19904",
"news_24590"
],
"featImg": "news_12073904",
"label": "news"
},
"news_12073887": {
"type": "posts",
"id": "news_12073887",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "12073887",
"score": null,
"sort": [
1771611359000
]
},
"guestAuthors": [],
"slug": "californias-striking-kaiser-workers-without-pay-for-weeks-feel-the-financial-pressure",
"title": "California’s Striking Kaiser Workers, Without Pay for Weeks, Feel the Financial Pressure",
"publishDate": 1771611359,
"format": "standard",
"headTitle": "California’s Striking Kaiser Workers, Without Pay for Weeks, Feel the Financial Pressure | KQED",
"labelTerm": {
"site": "news"
},
"content": "\u003cp>For the last month, Chris Pyper and his partner, a fellow \u003ca href=\"https://www.kqed.org/news/tag/kaiser-permanente\">Kaiser Permanente\u003c/a> physician assistant, have gone without paychecks while walking picket lines outside the nonprofit health care giant’s facilities in Oakland, Santa Clara and south Sacramento.\u003c/p>\n\u003cp>The couple is surviving on savings, but they’re not sure how much longer they can forgo both of their incomes and still pay the mortgage for the Oakland home they recently bought.\u003c/p>\n\u003cp>“There’s a lot of pressure,” said Pyper, 39, as rain drenched him and dozens of picketers outside Kaiser’s Oakland Medical Center this week. “It’s a sacrifice. Hoping that this is going to produce a good contract. And I’m willing to stay out as long as we need to get a fair contract.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>As an estimated tens of thousands of Kaiser health care employees stretch \u003ca href=\"https://www.kqed.org/news/12071014/kaiser-strike-sees-thousands-walk-out-in-california-this-time-with-no-end-in-sight\">their open-ended strike\u003c/a> in California and Hawaii into a fourth week, several told KQED they worry about how they’ll afford rent, student loan payments, child care expenses and other bills if the union and employer fail to reach a deal soon.\u003c/p>\n\u003cp>Their union, which led two much shorter walkouts at Kaiser last fall, is not offering financial assistance for the nurses, physician assistants, physical therapists, pharmacists and others relinquishing wages to strike. Some said they are dipping into retirement accounts, increasing credit card debt or considering part-time jobs elsewhere to make ends meet.\u003c/p>\n\u003cp>Yet, even with dwindling or depleted savings accounts, the strikers said they remain determined to hold the line for their livelihoods and job improvements they hope will benefit patients.\u003c/p>\n\u003cfigure id=\"attachment_12073902\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073902\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Michelle Baird, a nurse midwife from Kaiser Oakland, poses for a portrait while on strike at the picket line outside Kaiser Permanente Oakland Medical Center in Oakland on Feb. 19, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“I am constantly in this state of low-grade panic,” said Michelle Baird, a nurse midwife who has delivered babies and cared for mothers since 2015 at Kaiser facilities in Oakland, Berkeley and Pinole. “I really am good at not sounding or looking panicked because the work I do needs calmness, but I don’t feel calm at all.”\u003c/p>\n\u003cp>A self-described pessimist, the 53-year-old steeled herself early for the possibility that Kaiser could take months to make significant concessions in bargaining. In preparation, Baird worked as many shifts as she could before she and up to 31,000 health care professionals walked off their jobs on Jan. 26.\u003c/p>\n\u003cp>Now, Baird said her household in Berkeley has already canceled subscriptions, stopped online shopping and quit eating out at restaurants. She hopes she won’t have to borrow against her daughter’s college fund and is looking for a job that she could add to her schedule, even after the walkout ends.\u003c/p>\n\u003cp>“Really, it’s just tightening the belt, pinching pennies and worrying a lot,” said Baird, who added that her top priorities have been ensuring fair pay and keeping affordable health care benefits when she eventually retires.\u003c/p>\n\u003ch2>‘They’ve forgotten the health care workers’\u003c/h2>\n\u003cp>The employees want Kaiser, the nation’s largest private nonprofit health care organization, to invest more revenues in its workforce and allow more worker input on staffing and scheduling, which they said would decrease wait times for patients and improve care. The company has largely dismissed claims of chronic understaffing or deteriorating services, and it said anything more than its offer for a 21.5% wage increase over four years would be unsustainable and force it to increase premiums for customers.\u003c/p>\n\u003cp>Kaiser, which has expanded operations to eight states and the District of Columbia, made a net income of \u003ca href=\"https://about.kaiserpermanente.org/news/press-release-archive/kaiser-permanente-risant-health-report-2025-financial-results\">$9.3 billion\u003c/a> last year, driven largely by investment gains, and nearly $13 billion in 2024, while holding reserves estimated at $66 billion or more. The Oakland-based company contends its reserves should pay for pensions, building maintenance and other long-term financial commitments, as well as serve as a rainy day fund.\u003c/p>\n\u003cfigure id=\"attachment_12073904\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073904\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00420_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00420_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00420_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00420_TV-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Chris Pyper (left), a physician assistant from Kaiser San Leandro, marches while on strike outside Kaiser Permanente Oakland Medical Center in Oakland on Feb. 19, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>But employees on the picket line doubt that argument. Pyper, who works in the orthopedic surgery department in San Leandro, said Kaiser has pushed hard to cut the retirement, health care and other benefits of newer union members like himself, leaving him no choice but to strike.\u003c/p>\n\u003cp>“Kaiser is sitting on a lot of money they’ve made over the past few years,” said Pyper, who is paying monthly for student loans. “They’re expanding in the other states, and it just kind of feels like they’ve forgotten the health care workers who are doing a lot of the patient care.”\u003c/p>\n\u003cp>In a statement, Kaiser said its employees “deserve a fair contract that reflects their value.” The company, which stopped bargaining on a long-standing national contract including big-ticket issues such as across-the-board wage increases, said it’s making progress with the smaller, local units forming the United Nurses Association of California/Union of Healthcare Professionals.[aside postID=news_12073839 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/038_KQED_KaiserStrikeOakland_08192022_qed-2.jpg']“Once we reach agreement at each of these respective local tables on the open issues from the national table, we will be ready to close each agreement and get the contracts signed,” Kaiser’s statement said.\u003c/p>\n\u003cp>Kaiser has asked a federal court to declare it is not obligated to negotiate a national deal with UNAC/UHCP. The company argues that the union broke contractual commitments to work collaboratively, including by \u003ca href=\"https://www.unacuhcp.org/news/profits-over-patients-new-report-details-kaisers-financial-practices-and-patient-harm/\">issuing a report\u003c/a> last month alleging that Kaiser prioritizes profits over patient care and invests in private prison companies that run immigration detention centers. Kaiser also said the union withheld information it needed to reduce disruptions to patient care during the current strike.\u003c/p>\n\u003cp>UNAC/UHCP has called Kaiser’s move to walk away from months of national bargaining unlawful, and it opposes the company’s proposal to shift all of its bargaining to dozens of local units. Executive secretary Elizabeth Hawkins said the union is considering its options to resolve issues related to staffing levels, workflow and patient access that have left some Kaiser patients waiting months to get specialty medical care.\u003c/p>\n\u003cp>“We’ve been looking at multiple avenues to settle this strike,” said Hawkins, a former registered nurse at Kaiser for 31 years. “It’s a very fluid, dynamic process that we’re going through. And right now, I’m not prepared to speculate on how this is going to unfold.”\u003c/p>\n\u003cp>This month, Kaiser \u003ca href=\"https://www.kqed.org/news/12073484/kaiser-workers-say-patients-deserve-better-mental-health-care-after-31m-settlement\">agreed to pay\u003c/a> $31 million to resolve \u003ca href=\"https://www.dol.gov/newsroom/releases/ebsa/ebsa20260210\">federal investigations\u003c/a> over long wait times and other problems for millions of California patients seeking mental health and substance use care. The deal comes two years after the company settled with the state for $200 million over similar issues. Kaiser therapists in Northern California with a separate union are about to finish voting on whether to authorize a \u003ca href=\"https://www.kqed.org/news/12073839/kaiser-therapists-take-key-step-toward-1-day-strike\">one-day strike\u003c/a>.\u003c/p>\n\u003ch2>Problems mount as strike persists\u003c/h2>\n\u003cp>Meanwhile, pressure is growing on Kaiser and UNAC/UHCP to compromise as the current walkout drags on.\u003c/p>\n\u003cp>Kaiser said more employees are crossing picket lines and returning to work, including more than 40% of nurses and pharmacists across striking locations. Hawkins called those figures inflated, adding that most members plan to keep withholding their labor as long as necessary.\u003c/p>\n\u003cp>Kaiser, which is likely spending millions of dollars on contingency workers to help cover staffing shortages left by striking workers, faces criticism from \u003ca href=\"https://www.kqed.org/news/12072837/kaiser-strike-delays-surgeries-disrupts-care-as-more-workers-walk-off-jobs\">patients reporting delayed\u003c/a> surgeries and treatments due to the labor conflict. Physicians and other employees continuing to work inside hospitals and clinics have also been left picking up the slack for weeks.\u003c/p>\n\u003cfigure id=\"attachment_12073905\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073905\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Workers on strike at the picket line outside Kaiser Permanente Oakland Medical Center in Oakland on Feb. 19, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Maggie Burtch, a nurse midwife in Antioch and Walnut Creek, said that in addition to the financial stress her family faces to pay for their mortgage and child care, she’s concerned the long walkout will strain her relationships with obstetrics physicians and other co-workers who are not on strike and continue to attend to patients.\u003c/p>\n\u003cp>“This has been really tough on our OB team, who also have kids at home, and I hear they’re working double the hours that they normally work to cover us, and that doesn’t feel great,” said Burtch, 41, the mother of two young children. “So I’m really worried about what that’s going to feel like when we reenter. What are the vibes going to be? I’m worried it’s going to feel different.”\u003c/p>\n\u003cp>Still, Burtch believes walking off her job was the right choice. She’s been frustrated by the pace of negotiations and disappointed by what she described as Kaiser’s hard-line stance during the strike and negotiations with midwives, who unionized to maintain their benefits.[aside postID=news_12072837 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8137B-KQED.jpg']\u003cstrong>“\u003c/strong>It’s really made me rethink whether or not this is the place that I want to continue to work, even though I love what I do,” said Burtch, who lives in Oakland. “But it’s hard to work a job where you just feel so undervalued.”\u003c/p>\n\u003cp>Being away from patients also pains Brianca Hutchins, a pediatric occupational therapist who helps rehabilitate children with disabilities and special needs.\u003c/p>\n\u003cp>The 32-year-old, who often refers to her patients as “kiddos,” said wait times for patients at Kaiser are a top concern. She has been stretched thin trying to see up to 11 patients with complex medical histories per shift, and communicate with their families and providers to follow up on their care.\u003c/p>\n\u003cp>“We are drowning time-wise,” said Hutchins of her team at Kaiser San José. “We really want support with workload and staffing.”\u003c/p>\n\u003cp>After all this time on picket lines, she appreciates getting to know other workers from different departments on strike, sharing camaraderie and mutual support. But her stress is ramping up, she said.\u003c/p>\n\u003cp>“I’m not sleeping. My anxiety is through the roof,” Hutchins said. “Now that we’re in week four, the guilt for leaving my patients is in full swing. And then money-wise, I finally looked at my bank account and cried.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
"blocks": [],
"excerpt": "As the large strike by Kaiser Permanente health care workers stretches on, several said they are diving into savings, taking on debt and looking for side jobs.",
"status": "publish",
"parent": 0,
"modified": 1771618212,
"stats": {
"hasAudio": false,
"hasVideo": false,
"hasChartOrMap": false,
"iframeSrcs": [],
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"hasPolis": false,
"paragraphCount": 32,
"wordCount": 1816
},
"headData": {
"title": "California’s Striking Kaiser Workers, Without Pay for Weeks, Feel the Financial Pressure | KQED",
"description": "As the large strike by Kaiser Permanente health care workers stretches on, several said they are diving into savings, taking on debt and looking for side jobs.",
"ogTitle": "",
"ogDescription": "",
"ogImgId": "",
"twTitle": "",
"twDescription": "",
"twImgId": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "California’s Striking Kaiser Workers, Without Pay for Weeks, Feel the Financial Pressure",
"datePublished": "2026-02-20T10:15:59-08:00",
"dateModified": "2026-02-20T12:10:12-08:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"primaryCategory": {
"termId": 34551,
"slug": "labor",
"name": "Labor"
},
"audioUrl": "https://traffic.omny.fm/d/clips/0af137ef-751e-4b19-a055-aaef00d2d578/ffca7e9f-6831-4[…]f-aaef00f5a073/a6149736-f99f-429f-9e3e-b3f700ff5c52/audio.mp3",
"sticky": false,
"nprStoryId": "kqed-12073887",
"templateType": "standard",
"featuredImageType": "standard",
"excludeFromSiteSearch": "Include",
"articleAge": "0",
"path": "/news/12073887/californias-striking-kaiser-workers-without-pay-for-weeks-feel-the-financial-pressure",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>For the last month, Chris Pyper and his partner, a fellow \u003ca href=\"https://www.kqed.org/news/tag/kaiser-permanente\">Kaiser Permanente\u003c/a> physician assistant, have gone without paychecks while walking picket lines outside the nonprofit health care giant’s facilities in Oakland, Santa Clara and south Sacramento.\u003c/p>\n\u003cp>The couple is surviving on savings, but they’re not sure how much longer they can forgo both of their incomes and still pay the mortgage for the Oakland home they recently bought.\u003c/p>\n\u003cp>“There’s a lot of pressure,” said Pyper, 39, as rain drenched him and dozens of picketers outside Kaiser’s Oakland Medical Center this week. “It’s a sacrifice. Hoping that this is going to produce a good contract. And I’m willing to stay out as long as we need to get a fair contract.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>As an estimated tens of thousands of Kaiser health care employees stretch \u003ca href=\"https://www.kqed.org/news/12071014/kaiser-strike-sees-thousands-walk-out-in-california-this-time-with-no-end-in-sight\">their open-ended strike\u003c/a> in California and Hawaii into a fourth week, several told KQED they worry about how they’ll afford rent, student loan payments, child care expenses and other bills if the union and employer fail to reach a deal soon.\u003c/p>\n\u003cp>Their union, which led two much shorter walkouts at Kaiser last fall, is not offering financial assistance for the nurses, physician assistants, physical therapists, pharmacists and others relinquishing wages to strike. Some said they are dipping into retirement accounts, increasing credit card debt or considering part-time jobs elsewhere to make ends meet.\u003c/p>\n\u003cp>Yet, even with dwindling or depleted savings accounts, the strikers said they remain determined to hold the line for their livelihoods and job improvements they hope will benefit patients.\u003c/p>\n\u003cfigure id=\"attachment_12073902\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073902\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00295_TV-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Michelle Baird, a nurse midwife from Kaiser Oakland, poses for a portrait while on strike at the picket line outside Kaiser Permanente Oakland Medical Center in Oakland on Feb. 19, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“I am constantly in this state of low-grade panic,” said Michelle Baird, a nurse midwife who has delivered babies and cared for mothers since 2015 at Kaiser facilities in Oakland, Berkeley and Pinole. “I really am good at not sounding or looking panicked because the work I do needs calmness, but I don’t feel calm at all.”\u003c/p>\n\u003cp>A self-described pessimist, the 53-year-old steeled herself early for the possibility that Kaiser could take months to make significant concessions in bargaining. In preparation, Baird worked as many shifts as she could before she and up to 31,000 health care professionals walked off their jobs on Jan. 26.\u003c/p>\n\u003cp>Now, Baird said her household in Berkeley has already canceled subscriptions, stopped online shopping and quit eating out at restaurants. She hopes she won’t have to borrow against her daughter’s college fund and is looking for a job that she could add to her schedule, even after the walkout ends.\u003c/p>\n\u003cp>“Really, it’s just tightening the belt, pinching pennies and worrying a lot,” said Baird, who added that her top priorities have been ensuring fair pay and keeping affordable health care benefits when she eventually retires.\u003c/p>\n\u003ch2>‘They’ve forgotten the health care workers’\u003c/h2>\n\u003cp>The employees want Kaiser, the nation’s largest private nonprofit health care organization, to invest more revenues in its workforce and allow more worker input on staffing and scheduling, which they said would decrease wait times for patients and improve care. The company has largely dismissed claims of chronic understaffing or deteriorating services, and it said anything more than its offer for a 21.5% wage increase over four years would be unsustainable and force it to increase premiums for customers.\u003c/p>\n\u003cp>Kaiser, which has expanded operations to eight states and the District of Columbia, made a net income of \u003ca href=\"https://about.kaiserpermanente.org/news/press-release-archive/kaiser-permanente-risant-health-report-2025-financial-results\">$9.3 billion\u003c/a> last year, driven largely by investment gains, and nearly $13 billion in 2024, while holding reserves estimated at $66 billion or more. The Oakland-based company contends its reserves should pay for pensions, building maintenance and other long-term financial commitments, as well as serve as a rainy day fund.\u003c/p>\n\u003cfigure id=\"attachment_12073904\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073904\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00420_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00420_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00420_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS00420_TV-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Chris Pyper (left), a physician assistant from Kaiser San Leandro, marches while on strike outside Kaiser Permanente Oakland Medical Center in Oakland on Feb. 19, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>But employees on the picket line doubt that argument. Pyper, who works in the orthopedic surgery department in San Leandro, said Kaiser has pushed hard to cut the retirement, health care and other benefits of newer union members like himself, leaving him no choice but to strike.\u003c/p>\n\u003cp>“Kaiser is sitting on a lot of money they’ve made over the past few years,” said Pyper, who is paying monthly for student loans. “They’re expanding in the other states, and it just kind of feels like they’ve forgotten the health care workers who are doing a lot of the patient care.”\u003c/p>\n\u003cp>In a statement, Kaiser said its employees “deserve a fair contract that reflects their value.” The company, which stopped bargaining on a long-standing national contract including big-ticket issues such as across-the-board wage increases, said it’s making progress with the smaller, local units forming the United Nurses Association of California/Union of Healthcare Professionals.\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "aside",
"attributes": {
"named": {
"postid": "news_12073839",
"hero": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/038_KQED_KaiserStrikeOakland_08192022_qed-2.jpg",
"label": ""
},
"numeric": []
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>“Once we reach agreement at each of these respective local tables on the open issues from the national table, we will be ready to close each agreement and get the contracts signed,” Kaiser’s statement said.\u003c/p>\n\u003cp>Kaiser has asked a federal court to declare it is not obligated to negotiate a national deal with UNAC/UHCP. The company argues that the union broke contractual commitments to work collaboratively, including by \u003ca href=\"https://www.unacuhcp.org/news/profits-over-patients-new-report-details-kaisers-financial-practices-and-patient-harm/\">issuing a report\u003c/a> last month alleging that Kaiser prioritizes profits over patient care and invests in private prison companies that run immigration detention centers. Kaiser also said the union withheld information it needed to reduce disruptions to patient care during the current strike.\u003c/p>\n\u003cp>UNAC/UHCP has called Kaiser’s move to walk away from months of national bargaining unlawful, and it opposes the company’s proposal to shift all of its bargaining to dozens of local units. Executive secretary Elizabeth Hawkins said the union is considering its options to resolve issues related to staffing levels, workflow and patient access that have left some Kaiser patients waiting months to get specialty medical care.\u003c/p>\n\u003cp>“We’ve been looking at multiple avenues to settle this strike,” said Hawkins, a former registered nurse at Kaiser for 31 years. “It’s a very fluid, dynamic process that we’re going through. And right now, I’m not prepared to speculate on how this is going to unfold.”\u003c/p>\n\u003cp>This month, Kaiser \u003ca href=\"https://www.kqed.org/news/12073484/kaiser-workers-say-patients-deserve-better-mental-health-care-after-31m-settlement\">agreed to pay\u003c/a> $31 million to resolve \u003ca href=\"https://www.dol.gov/newsroom/releases/ebsa/ebsa20260210\">federal investigations\u003c/a> over long wait times and other problems for millions of California patients seeking mental health and substance use care. The deal comes two years after the company settled with the state for $200 million over similar issues. Kaiser therapists in Northern California with a separate union are about to finish voting on whether to authorize a \u003ca href=\"https://www.kqed.org/news/12073839/kaiser-therapists-take-key-step-toward-1-day-strike\">one-day strike\u003c/a>.\u003c/p>\n\u003ch2>Problems mount as strike persists\u003c/h2>\n\u003cp>Meanwhile, pressure is growing on Kaiser and UNAC/UHCP to compromise as the current walkout drags on.\u003c/p>\n\u003cp>Kaiser said more employees are crossing picket lines and returning to work, including more than 40% of nurses and pharmacists across striking locations. Hawkins called those figures inflated, adding that most members plan to keep withholding their labor as long as necessary.\u003c/p>\n\u003cp>Kaiser, which is likely spending millions of dollars on contingency workers to help cover staffing shortages left by striking workers, faces criticism from \u003ca href=\"https://www.kqed.org/news/12072837/kaiser-strike-delays-surgeries-disrupts-care-as-more-workers-walk-off-jobs\">patients reporting delayed\u003c/a> surgeries and treatments due to the labor conflict. Physicians and other employees continuing to work inside hospitals and clinics have also been left picking up the slack for weeks.\u003c/p>\n\u003cfigure id=\"attachment_12073905\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073905\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260219-STRIKINGKAISERWORKERS01145_TV-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Workers on strike at the picket line outside Kaiser Permanente Oakland Medical Center in Oakland on Feb. 19, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Maggie Burtch, a nurse midwife in Antioch and Walnut Creek, said that in addition to the financial stress her family faces to pay for their mortgage and child care, she’s concerned the long walkout will strain her relationships with obstetrics physicians and other co-workers who are not on strike and continue to attend to patients.\u003c/p>\n\u003cp>“This has been really tough on our OB team, who also have kids at home, and I hear they’re working double the hours that they normally work to cover us, and that doesn’t feel great,” said Burtch, 41, the mother of two young children. “So I’m really worried about what that’s going to feel like when we reenter. What are the vibes going to be? I’m worried it’s going to feel different.”\u003c/p>\n\u003cp>Still, Burtch believes walking off her job was the right choice. She’s been frustrated by the pace of negotiations and disappointed by what she described as Kaiser’s hard-line stance during the strike and negotiations with midwives, who unionized to maintain their benefits.\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "aside",
"attributes": {
"named": {
"postid": "news_12072837",
"hero": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8137B-KQED.jpg",
"label": ""
},
"numeric": []
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cstrong>“\u003c/strong>It’s really made me rethink whether or not this is the place that I want to continue to work, even though I love what I do,” said Burtch, who lives in Oakland. “But it’s hard to work a job where you just feel so undervalued.”\u003c/p>\n\u003cp>Being away from patients also pains Brianca Hutchins, a pediatric occupational therapist who helps rehabilitate children with disabilities and special needs.\u003c/p>\n\u003cp>The 32-year-old, who often refers to her patients as “kiddos,” said wait times for patients at Kaiser are a top concern. She has been stretched thin trying to see up to 11 patients with complex medical histories per shift, and communicate with their families and providers to follow up on their care.\u003c/p>\n\u003cp>“We are drowning time-wise,” said Hutchins of her team at Kaiser San José. “We really want support with workload and staffing.”\u003c/p>\n\u003cp>After all this time on picket lines, she appreciates getting to know other workers from different departments on strike, sharing camaraderie and mutual support. But her stress is ramping up, she said.\u003c/p>\n\u003cp>“I’m not sleeping. My anxiety is through the roof,” Hutchins said. “Now that we’re in week four, the guilt for leaving my patients is in full swing. And then money-wise, I finally looked at my bank account and cried.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "floatright"
},
"numeric": [
"floatright"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/12073887/californias-striking-kaiser-workers-without-pay-for-weeks-feel-the-financial-pressure",
"authors": [
"8659"
],
"categories": [
"news_457",
"news_34551",
"news_28250",
"news_8"
],
"tags": [
"news_1386",
"news_27626",
"news_18543",
"news_24939",
"news_421",
"news_33310",
"news_19904",
"news_24590"
],
"featImg": "news_12073906",
"label": "news"
},
"news_12073839": {
"type": "posts",
"id": "news_12073839",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "12073839",
"score": null,
"sort": [
1771596027000
]
},
"guestAuthors": [],
"slug": "kaiser-therapists-take-key-step-toward-1-day-strike",
"title": "Kaiser Therapists Take Key Step Toward 1-Day Strike",
"publishDate": 1771596027,
"format": "standard",
"headTitle": "Kaiser Therapists Take Key Step Toward 1-Day Strike | KQED",
"labelTerm": {
"site": "news"
},
"content": "\u003cp>Mental health clinicians at Kaiser locations throughout Northern California are voting through Saturday to decide whether to hold a one-day strike this spring over \u003ca href=\"https://www.kqed.org/science/1999553/will-ai-replace-your-therapist-kaiser-wont-say-no\">proposed changes\u003c/a> to care protocols they say will diminish their working conditions or harm patients.\u003c/p>\n\u003cp>About 2,400 therapists and social workers, represented by the\u003ca href=\"https://home.nuhw.org/\"> National Union of Health Care Workers\u003c/a>, have been negotiating their next contract since June, with talks reaching an impasse in recent months.\u003c/p>\n\u003cp>“We all find ourselves confronting a Kaiser that no longer seeks input from its caregivers,” said Shay Loftus, a psychologist at Kaiser in Fairfield. “Kaiser management wants us to be cogs in their machine, but that’s not how health care, especially mental health care, works best for patients.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The small but mighty union has a track record of forcing improvements to working conditions and patient care through its advocacy. This has included backing laws that\u003ca href=\"https://www.kqed.org/news/11891049/california-bill-would-reduce-wait-times-for-mental-health-appointments\"> mandate shorter wait times\u003c/a> for individual therapy at Kaiser and going on strike for 10 weeks in 2022 to secure more time in their schedules for administrative work, like calling patients or reviewing charts.\u003c/p>\n\u003cp>They say Kaiser is now trying to claw back both of those wins in the current contract, in addition to setting the stage for laying off therapists or \u003ca href=\"https://www.kqed.org/news/12073484/kaiser-workers-say-patients-deserve-better-mental-health-care-after-31m-settlement\">replacing them with artificial intelligence\u003c/a>.\u003c/p>\n\u003cfigure id=\"attachment_12073919\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12073919 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/032_KQED_KaiserStrikeOakland_08192022_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/032_KQED_KaiserStrikeOakland_08192022_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/032_KQED_KaiserStrikeOakland_08192022_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/032_KQED_KaiserStrikeOakland_08192022_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Kaiser mental health care workers and supporters march from Oakland Kaiser Medical Center to Kaiser’s corporate headquarters on Friday, Aug. 19, 2022. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>But the union’s top complaint centers on a new system Kaiser rolled out for triaging mental health patients in 2024 that replaces intake clinicians with unlicensed phone operators or an e-visit, where an algorithm determines the level of care based on questions the patient answers in an app or online.\u003c/p>\n\u003cp>Therapists say patients are funneled into non-urgent therapy when they should have been directed to intensive services or the hospital.\u003c/p>\n\u003cp>“Telephone service reps book people in completely inappropriate slots,” said Molly Parsons, an individual and couples therapist at Kaiser’s Pleasanton clinic. “It delays care and potentially harms patients who need immediate interventions.”[aside postID=science_1999553 hero='https://cdn.kqed.org/wp-content/uploads/sites/35/2025/11/251126-AI-KAISER-KQED_1.jpg']The two sides are not yet aligned on wage increases, which are typically negotiated last, but the union said this strike is about seeking agreement on the non-economic issues first. A spokesperson said the union is still engaged in sporadic bargaining sessions with Kaiser and is set to meet with the company for another session next week.\u003c/p>\n\u003cp>In a statement, Kaiser said that AI tools are designed to “support — not replace — human judgment and care,” and that technology is evaluated for performance, safety, clinical usability, accuracy, equitability and satisfaction.\u003c/p>\n\u003cp>“We believe AI has the potential to help clinicians and employees spend more time focused on patient care, improve the patient experience, and enhance fairness and quality in health outcomes,” spokesperson Lena Howland said via email. “Human assessment and clinical expertise always guide care delivery.”\u003c/p>\n\u003cp>The union will finalize voting to authorize the strike over the weekend and said as of Thursday, about 70% of the membership had cast votes.\u003c/p>\n\u003cp>If it garners member support, the union plans to schedule the work stoppage for later in March. They must give 10 days’ advance notice.\u003c/p>\n\u003cfigure id=\"attachment_12073923\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12073923 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/033_KQED_KaiserStrikeOakland_08192022_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/033_KQED_KaiserStrikeOakland_08192022_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/033_KQED_KaiserStrikeOakland_08192022_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/033_KQED_KaiserStrikeOakland_08192022_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Kaiser mental health care workers and supporters march from Oakland Kaiser Medical Center to Kaiser’s corporate headquarters on Friday, Aug. 19, 2022. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>After striking for 10 weeks without pay over their last contract, then seeing their \u003ca href=\"https://www.healthcaredive.com/news/kaiser-permanente-mental-health-workers-contract-southern-california/747638/\">sister union\u003c/a> in Southern California call an open-ended strike that lasted more than six months, appetite for anything more than a one-day walkout was low this time around.\u003c/p>\n\u003cp>“It doesn’t seem like members are that jazzed about an ongoing, open-ended strike,” Parsons said. “There’s a fear, not only for how that would impact us as clinicians, but a fear of how it would impact our clients and patient care. And so, a one-day strike, we’re hoping to get more people involved.”\u003c/p>\n\u003cp>That will have less negative impact on patients, she added, “but it will show Kaiser that we’re serious about this.”\u003c/p>\n\u003cp>\u003cem>KQED’s \u003c/em>\u003ca href=\"https://www.kqed.org/author/kdebenedetti\">\u003cem>Katie DeBenedetti\u003c/em>\u003c/a>\u003cem> contributed to this report.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n",
"blocks": [],
"excerpt": "Mental health staff throughout Northern California are deciding whether to hold a daylong walkout to protest proposed changes.",
"status": "publish",
"parent": 0,
"modified": 1771543760,
"stats": {
"hasAudio": false,
"hasVideo": false,
"hasChartOrMap": false,
"iframeSrcs": [],
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"hasPolis": false,
"paragraphCount": 18,
"wordCount": 743
},
"headData": {
"title": "Kaiser Therapists Take Key Step Toward 1-Day Strike | KQED",
"description": "Mental health staff throughout Northern California are deciding whether to hold a daylong walkout to protest proposed changes.",
"ogTitle": "",
"ogDescription": "",
"ogImgId": "",
"twTitle": "",
"twDescription": "",
"twImgId": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Kaiser Therapists Take Key Step Toward 1-Day Strike",
"datePublished": "2026-02-20T06:00:27-08:00",
"dateModified": "2026-02-19T15:29:20-08:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"primaryCategory": {
"termId": 34551,
"slug": "labor",
"name": "Labor"
},
"sticky": false,
"templateType": "standard",
"featuredImageType": "standard",
"excludeFromSiteSearch": "Include",
"articleAge": "0",
"path": "/news/12073839/kaiser-therapists-take-key-step-toward-1-day-strike",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Mental health clinicians at Kaiser locations throughout Northern California are voting through Saturday to decide whether to hold a one-day strike this spring over \u003ca href=\"https://www.kqed.org/science/1999553/will-ai-replace-your-therapist-kaiser-wont-say-no\">proposed changes\u003c/a> to care protocols they say will diminish their working conditions or harm patients.\u003c/p>\n\u003cp>About 2,400 therapists and social workers, represented by the\u003ca href=\"https://home.nuhw.org/\"> National Union of Health Care Workers\u003c/a>, have been negotiating their next contract since June, with talks reaching an impasse in recent months.\u003c/p>\n\u003cp>“We all find ourselves confronting a Kaiser that no longer seeks input from its caregivers,” said Shay Loftus, a psychologist at Kaiser in Fairfield. “Kaiser management wants us to be cogs in their machine, but that’s not how health care, especially mental health care, works best for patients.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The small but mighty union has a track record of forcing improvements to working conditions and patient care through its advocacy. This has included backing laws that\u003ca href=\"https://www.kqed.org/news/11891049/california-bill-would-reduce-wait-times-for-mental-health-appointments\"> mandate shorter wait times\u003c/a> for individual therapy at Kaiser and going on strike for 10 weeks in 2022 to secure more time in their schedules for administrative work, like calling patients or reviewing charts.\u003c/p>\n\u003cp>They say Kaiser is now trying to claw back both of those wins in the current contract, in addition to setting the stage for laying off therapists or \u003ca href=\"https://www.kqed.org/news/12073484/kaiser-workers-say-patients-deserve-better-mental-health-care-after-31m-settlement\">replacing them with artificial intelligence\u003c/a>.\u003c/p>\n\u003cfigure id=\"attachment_12073919\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12073919 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/032_KQED_KaiserStrikeOakland_08192022_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/032_KQED_KaiserStrikeOakland_08192022_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/032_KQED_KaiserStrikeOakland_08192022_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/032_KQED_KaiserStrikeOakland_08192022_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Kaiser mental health care workers and supporters march from Oakland Kaiser Medical Center to Kaiser’s corporate headquarters on Friday, Aug. 19, 2022. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>But the union’s top complaint centers on a new system Kaiser rolled out for triaging mental health patients in 2024 that replaces intake clinicians with unlicensed phone operators or an e-visit, where an algorithm determines the level of care based on questions the patient answers in an app or online.\u003c/p>\n\u003cp>Therapists say patients are funneled into non-urgent therapy when they should have been directed to intensive services or the hospital.\u003c/p>\n\u003cp>“Telephone service reps book people in completely inappropriate slots,” said Molly Parsons, an individual and couples therapist at Kaiser’s Pleasanton clinic. “It delays care and potentially harms patients who need immediate interventions.”\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "aside",
"attributes": {
"named": {
"postid": "science_1999553",
"hero": "https://cdn.kqed.org/wp-content/uploads/sites/35/2025/11/251126-AI-KAISER-KQED_1.jpg",
"label": ""
},
"numeric": []
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>The two sides are not yet aligned on wage increases, which are typically negotiated last, but the union said this strike is about seeking agreement on the non-economic issues first. A spokesperson said the union is still engaged in sporadic bargaining sessions with Kaiser and is set to meet with the company for another session next week.\u003c/p>\n\u003cp>In a statement, Kaiser said that AI tools are designed to “support — not replace — human judgment and care,” and that technology is evaluated for performance, safety, clinical usability, accuracy, equitability and satisfaction.\u003c/p>\n\u003cp>“We believe AI has the potential to help clinicians and employees spend more time focused on patient care, improve the patient experience, and enhance fairness and quality in health outcomes,” spokesperson Lena Howland said via email. “Human assessment and clinical expertise always guide care delivery.”\u003c/p>\n\u003cp>The union will finalize voting to authorize the strike over the weekend and said as of Thursday, about 70% of the membership had cast votes.\u003c/p>\n\u003cp>If it garners member support, the union plans to schedule the work stoppage for later in March. They must give 10 days’ advance notice.\u003c/p>\n\u003cfigure id=\"attachment_12073923\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12073923 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/033_KQED_KaiserStrikeOakland_08192022_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/033_KQED_KaiserStrikeOakland_08192022_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/033_KQED_KaiserStrikeOakland_08192022_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/033_KQED_KaiserStrikeOakland_08192022_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Kaiser mental health care workers and supporters march from Oakland Kaiser Medical Center to Kaiser’s corporate headquarters on Friday, Aug. 19, 2022. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>After striking for 10 weeks without pay over their last contract, then seeing their \u003ca href=\"https://www.healthcaredive.com/news/kaiser-permanente-mental-health-workers-contract-southern-california/747638/\">sister union\u003c/a> in Southern California call an open-ended strike that lasted more than six months, appetite for anything more than a one-day walkout was low this time around.\u003c/p>\n\u003cp>“It doesn’t seem like members are that jazzed about an ongoing, open-ended strike,” Parsons said. “There’s a fear, not only for how that would impact us as clinicians, but a fear of how it would impact our clients and patient care. And so, a one-day strike, we’re hoping to get more people involved.”\u003c/p>\n\u003cp>That will have less negative impact on patients, she added, “but it will show Kaiser that we’re serious about this.”\u003c/p>\n\u003cp>\u003cem>KQED’s \u003c/em>\u003ca href=\"https://www.kqed.org/author/kdebenedetti\">\u003cem>Katie DeBenedetti\u003c/em>\u003c/a>\u003cem> contributed to this report.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/12073839/kaiser-therapists-take-key-step-toward-1-day-strike",
"authors": [
"3205"
],
"categories": [
"news_457",
"news_34551",
"news_28250",
"news_8"
],
"tags": [
"news_1386",
"news_18538",
"news_27626",
"news_18543",
"news_24939",
"news_421",
"news_33310",
"news_19904",
"news_24590"
],
"featImg": "news_12073915",
"label": "news"
},
"news_12073611": {
"type": "posts",
"id": "news_12073611",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "12073611",
"score": null,
"sort": [
1771412439000
]
},
"guestAuthors": [],
"slug": "kaiser-strike-enters-its-fourth-week",
"title": "Kaiser Strike Enters Its Fourth Week",
"publishDate": 1771412439,
"format": "audio",
"headTitle": "Kaiser Strike Enters Its Fourth Week | KQED",
"labelTerm": {},
"content": "\u003cp>Nearly 31,000 health care workers with the United Nurses Associations of California/Union of Health Care Professionals have been on strike for the last four weeks. Nurses, physicians assistants, pharmacists and other workers at Kaiser Permanente say that their wages have not kept up with inflation and that their workloads have negatively impacted patient care. As the strike drags on and negotiations continue to stall, more patients face canceled surgeries and appointments without an end in sight.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC4078420376\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003ci>Some members of the KQED podcast team are represented by The Screen Actors Guild, American Federation of Television and Radio Artists, San Francisco-Northern California Local.\u003c/i>\u003c/p>\n\u003cp>\u003ci>This is a computer-generated transcript. While our team has reviewed it, there may be errors.\u003c/i>\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:00:33] \u003c/em>I’m Ericka Cruz Guevarra and welcome to The Bay, local news to keep you rooted. Outside of Kaiser Oakland on Monday, Kaiser Permanente nurses, physicians assistants, and other workers stood out in the rain to hold the picket line.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003cb>Picket Line: \u003c/b>\u003cem>[00:00:53] \u003c/em>Thank you. Be safe in the rain. Let’s get this contract done!\u003cem> \u003c/em>\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:01:03] \u003c/em>It’s been four weeks since tens of thousands of Kaiser workers who make up the backbone of patient care for the company began striking over staffing and pay, including Chris Pyper, a physicians assistant at the Kaiser in San Leandro.\u003c/p>\n\u003cp>\u003cb>Chris Pyper: \u003c/b>\u003cem>[00:01:22] \u003c/em>It just kind of feels like they’ve forgotten the healthcare workers who are doing a lot of the patient care. I’m basically using up savings that I’ve had, hoping that this is going to produce a good contract and I’m willing to stay out as long as we need.\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:01:40] \u003c/em>Workers also have larger concerns over the direction of the company. Kaiser is the largest non-profit health insurer in the country. And employees say that as Kaiser has grown, their work has gotten harder and harder. Today, we talk with KQED labor correspondent, Farida Javala Romero, about the Kaiser strike and what it means for patients.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:02:21] \u003c/em>This is a large strike, even for a very large company like Kaiser.\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:02:29] \u003c/em>Farida Javala-Romero is a labor correspondent for KQED.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:02:33] \u003c/em>So this particular strike involves up to 31,000 employees in California. Most of them are based in Southern California, but there are some happening in Northern California as well. It’s made up of nurses, including nurse anesthetists, physicians assistants, physical therapists, midwives. And then in Southern California, there’s also pharmacists and other very key healthcare workers. They’re key people for operations and surgeries. So we’ve heard of some surgeries being delayed. And so I wanted to speak with Kaiser patients who are facing some of these disruptions in care because of the strike.\u003c/p>\n\u003cp>\u003cb>Kayla Howell: \u003c/b>\u003cem>[00:03:25] \u003c/em>Honestly, when the scheduler first called me and told me about it, I sobbed.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:03:31] \u003c/em>So I spoke with folks like Kayla Howell in San Jose. She was going to have surgery to repair her torn ACL.\u003c/p>\n\u003cp>\u003cb>Kayla Howell: \u003c/b>\u003cem>[00:03:39] \u003c/em>Having that taken away you realize like oh my god i use my leg for everything going to the bathroom taking a shower is extremely difficult and painful\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:03:48] \u003c/em>And so she was one of the folks who got a call saying, this thing is gonna be delayed until March.\u003c/p>\n\u003cp>\u003cb>Kayla Howell: \u003c/b>\u003cem>[00:03:55] \u003c/em>I’ve never had surgery before. It’s kind of a big thing. And so in my head, I was like, OK, this is what I’m going to do. I’m ready for it. You know, I’m preparing myself. It’s going to happen on this day. And then to have that, like, snatched away from me just like five days before it’s supposed to happen. I was, like Oh, that’s like a big paradigm shift, you know.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:04:13] \u003c/em>Her mom was gonna travel from abroad to care for her. Her mom couldn’t change her ticket to come to the U.S. To help her and her lodging. It just seemed like there were so many ripple effects just for one patient.\u003c/p>\n\u003cp>\u003cb>Kayla Howell: \u003c/b>\u003cem>[00:04:27] \u003c/em>When Kaiser said they’re canceling non-essential surgeries, like before I would think like, oh, non-essential, like plastic surgery, stuff that like people don’t really like need, you know, but like I need my mobility and I need to my legs.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:04:41] \u003c/em>Some of the people that wrote to us, you know, to tell us about their stories, they had hip replacement surgeries, you know where everything hurts, like it hurts to get in and out of their car. They told me that they’ve been waiting for these surgeries for months already to get on the schedule. So this, you now, additional delay hit really hard.\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:05:02] \u003c/em>I mean, that’s a huge inconvenience for people I can’t imagine. And we are already on week four which feels that feels pretty long to me is that long I guess in comparison to these other strikes that you’ve been talking about?\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:05:18] \u003c/em>Yeah, I think so. Since September, this is the third time they’ve gone on strike. But the previous strikes were limited duration, so they lasted one day or five days. And they said ahead of time how long it was going to last, which helps the employer prepare and also for people to know what’s going to happen. With this situation we have now, the stakes are higher because this could go on for a lot longer. It seems like many of these issues, at least from the employee’s perspective, are not getting resolved. And a lot of them have to do with staffing levels.\u003c/p>\n\u003cp>\u003cb>Sanne Jacobsen: \u003c/b>\u003cem>[00:06:06] \u003c/em>I’ve been here for 14 years, I really am honestly at this point feeling like I work for an investment bank that poses as a healthcare organization.\u003c/p>\n\u003cp>\u003cb>Farida Jabvala Romero: \u003c/b>\u003cem>[00:06:17] \u003c/em>Sanne Jacobson, I met her outside of the Oakland Medical Center. It was the first day of this strike on January 26. And she’s part of the bargaining committee. So they’re looking for more input into their scheduling, the number of patients that they see.\u003c/p>\n\u003cp>\u003cb>Sanne Jacobsen: \u003c/b>\u003cem>[00:06:36] \u003c/em>You get providers that are double and triple booked and they can’t adequately provide care for the patients. And they suffer moral injury when they go to work and they can’t practice like they are supposed to be practicing.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:06:50] \u003c/em>What she, and this is echoing what a lot of other folks have told me at Picket Lines, is that increasing pressure to see more and more patients, they feel like they need to rush more to see more patients. They’re seeing their patients have to wait longer to be able to return to come see them for follow-up visits. And then from Kaiser’s perspective, they have been, for months, dismissing any claims that their patient care quality is sliding. And that there aren’t enough staffers to see patients. They say they meet all of the staffing levels that are required. And so, at least from workers’ perspective, the company is focusing on wages and wage increases, but not so much talking about the staffing problems that workers see.\u003c/p>\n\u003cp>\u003cb>\u003c/b>\u003cem>[00:07:38] \u003c/em>So would you say that’s like, the main sticking point for workers in this particular strike? This feeling that they’re just a little overwhelmed with low staffing compared to the number of patients they have to take care of, and that wages maybe actually isn’t the number one issue for them?\u003cem> \u003c/em>\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:07:58] \u003c/em>I think it’s all connected. We can say that compensation and staffing levels are the two top issues. And those are nationwide top concerns for nurses and other healthcare workers. And when we’re talking about wages in this particular strike, the union wants a 25% increase over four years and Kaiser has drawn the line at 21.5%.\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:08:31] \u003c/em>Well, I wanna zoom out a little bit from this strike because I feel like I’ve seen a lot of strikes from Kaiser workers lately. Why is that?\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:08:39] \u003c/em>We have seen several strikes in the last few years as these contracts expire and Kaiser is in negotiations for a new contract with different unions. This is a company where many of their employees, I think it’s more than 130,000, are unionized. And I think that goes back to this central conflict that we’re seeing for a company like Kaiser, which is. Employees feel like the company is moving away from its mission as a nonprofit, and that instead the company has expanded to new states, building new facilities, buying hospitals, and investing the revenues they’re getting from their health insurance business into growing. Meanwhile, the employees feel like they’ve been sort of left behind.\u003c/p>\n\u003cp>\u003cb>John Logan: \u003c/b>\u003cem>[00:09:36] \u003c/em>What’s happening at Kaiser in some ways reflects what’s happening in terms of the structure of the healthcare industry at the national level.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:09:45] \u003c/em>John Logan chairs the Labor Studies Department at San Francisco State University. He’s a really interesting person to talk to about the strike because he’s kept an eye on Kaiser for a long time.\u003c/p>\n\u003cp>\u003cb>John Logan: \u003c/b>\u003cem>[00:10:01] \u003c/em>You know, the one thing about the Kaiser partnership that’s existed now for over 25 years, nurses, technicians, others had a great deal more say over working conditions, scheduling, and those types of things. And that’s what a lot of the workers say has been eroded in recent years.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:10:22] \u003c/em>The mission of Kaiser is to reinvest all of its revenues into patient care and their facilities. But employees, many of them who’ve worked at Kaiser for more than 10 years, they see the company as changing, they describe it as more corporate, more top-down, and I think that’s some of the conflict that we’re seeing now. It’s making billions of dollars in net income. It has really large reserves. That Kaiser says it needs to deal with long-term commitments, like pensions and building maintenance, and have enough money in case there’s another emergency, like a pandemic. And employees say, hey, this company has a lot of money. How come they’re not investing in their workforce and improving patient care?\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:11:14] \u003c/em>It sounds like employees are feeling like they have to shoulder a lot of this growth that is happening in Kaiser without necessarily getting the support to do that. What is Kaiser saying in response?\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:11:28] \u003c/em>What they’ve said in their public statements is that Kaiser is a great health care provider, that they have a really good model benefiting patients, and that they’re trying their best to meet the demand of Kaiser customers or members, which is what they call them. They have not really addressed these employee big concerns about staffing, about scheduling problems. We have not been able to get an interview with like a Kaiser executive or a representative to really dig into you know how they’re thinking about their reality and this you know labor conflict they have now. And then what we talked about earlier that the policies of the federal government are giving health care executives a really uncertain financial picture for the next couple of years. At companies like Kaiser, which is a health insurer and health provider. I mean, this means they could see a lot less money from people not being able to buy insurance or losing their health insurance, at the same time that they could higher costs from uninsured folks coming to hospitals for care.\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:12:42] \u003c/em>Well, I want to come back to Kayla who has the torn ACL. I mean, we’re four weeks into the strike now. I imagine she’s watching this all very, very closely. Do you have any sense of what public support is like from people like Kayla who are directly affected?\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:13:03] \u003c/em>Kayla and other patients I spoke with, they all feel like they need the strike to be resolved as soon as possible so that they can get the care that they need.\u003c/p>\n\u003cp>\u003cb>Kayla Howell: \u003c/b>\u003cem>[00:13:15] \u003c/em>We live in one of the richest countries in the world. I pay my health insurance and I pay my premiums and where is that money going to? I just wish they would figure out a way to resolve it.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:13:27] \u003c/em>I think many of these folks sympathize with the employees and they want Kaiser to treat this as a very urgent matter and, you know, come to some deal. I think from both sides, but definitely when you go talk to people at the picket line, they really feel for the patients.\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:13:47] \u003c/em>What is it going to take for this to end and when could it end?\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:13:52] \u003c/em>So, there’s a national contract for all of these workers. And then there are locals in each of the regions where workers are represented. And Kaiser, at this point, is refusing to meet with national union negotiators. And there is some bargaining at the local level. What the union folks have told me is that the strike is not going to be resolved without a national contract, or that would be the easiest way for Kaiser to resolve it. The conflict has gone to such a bad place on both sides that you have the employer saying, we’re not going to deal with these national union negotiators anymore. And so we’re just going to try to resolve everything at the local level. And meanwhile, the union is saying, ‘That’s illegal. No, you have to talk to us.’\u003cem> \u003c/em>\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:14:45] \u003c/em>Do you see any parallels between this Kaiser strike and the teacher strike that just ended in San Francisco last week?\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:14:53] \u003c/em>Yeah, I mean, so much right now with these big conflicts we’re seeing are about affordability. For example, the Kaiser employees on strike say that during the pandemic, they agreed to much smaller wage increases because Kaiser had some big financial and other challenges, as many health systems did. And so now they feel like it’s a time to catch up and to really try to keep up with inflation and the high prices of everything. And then in San Francisco, with the teachers… It was a similar big issue, which is people feel like they can’t afford to live, you know, where do they work in San Francisco? And so the big topic over all of this is affordability.\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:15:47] \u003c/em>And the teachers were talking about not being able to afford their health care\u003cem> \u003c/em>\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:15:50] \u003c/em>Health insurance right.\u003cem> \u003c/em>\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:15:55] \u003c/em>Farida, thank you so much for breaking this down. I appreciate it.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:15:57] \u003c/em>Thank you, Ericka.\u003c/p>\n\n",
"blocks": [],
"excerpt": "As the strike drags on and negotiations continue to stall, more patients face canceled surgeries and appointments without an end in sight. ",
"status": "publish",
"parent": 0,
"modified": 1771521363,
"stats": {
"hasAudio": true,
"hasVideo": false,
"hasChartOrMap": false,
"iframeSrcs": [],
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"hasPolis": false,
"paragraphCount": 50,
"wordCount": 2731
},
"headData": {
"title": "Kaiser Strike Enters Its Fourth Week | KQED",
"description": "As the strike drags on and negotiations continue to stall, more patients face canceled surgeries and appointments without an end in sight. ",
"ogTitle": "",
"ogDescription": "",
"ogImgId": "",
"twTitle": "",
"twDescription": "",
"twImgId": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Kaiser Strike Enters Its Fourth Week",
"datePublished": "2026-02-18T03:00:39-08:00",
"dateModified": "2026-02-19T09:16:03-08:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"primaryCategory": {
"termId": 34551,
"slug": "labor",
"name": "Labor"
},
"source": "The Bay",
"sourceUrl": "https://www.kqed.org/podcasts/thebay",
"audioUrl": "https://www.podtrac.com/pts/redirect.mp3/traffic.megaphone.fm/KQINC4078420376.mp3",
"sticky": false,
"nprStoryId": "kqed-12073611",
"templateType": "standard",
"featuredImageType": "standard",
"excludeFromSiteSearch": "Include",
"articleAge": "0",
"path": "/news/12073611/kaiser-strike-enters-its-fourth-week",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Nearly 31,000 health care workers with the United Nurses Associations of California/Union of Health Care Professionals have been on strike for the last four weeks. Nurses, physicians assistants, pharmacists and other workers at Kaiser Permanente say that their wages have not kept up with inflation and that their workloads have negatively impacted patient care. As the strike drags on and negotiations continue to stall, more patients face canceled surgeries and appointments without an end in sight.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC4078420376\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003ci>Some members of the KQED podcast team are represented by The Screen Actors Guild, American Federation of Television and Radio Artists, San Francisco-Northern California Local.\u003c/i>\u003c/p>\n\u003cp>\u003ci>This is a computer-generated transcript. While our team has reviewed it, there may be errors.\u003c/i>\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:00:33] \u003c/em>I’m Ericka Cruz Guevarra and welcome to The Bay, local news to keep you rooted. Outside of Kaiser Oakland on Monday, Kaiser Permanente nurses, physicians assistants, and other workers stood out in the rain to hold the picket line.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cb>Picket Line: \u003c/b>\u003cem>[00:00:53] \u003c/em>Thank you. Be safe in the rain. Let’s get this contract done!\u003cem> \u003c/em>\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:01:03] \u003c/em>It’s been four weeks since tens of thousands of Kaiser workers who make up the backbone of patient care for the company began striking over staffing and pay, including Chris Pyper, a physicians assistant at the Kaiser in San Leandro.\u003c/p>\n\u003cp>\u003cb>Chris Pyper: \u003c/b>\u003cem>[00:01:22] \u003c/em>It just kind of feels like they’ve forgotten the healthcare workers who are doing a lot of the patient care. I’m basically using up savings that I’ve had, hoping that this is going to produce a good contract and I’m willing to stay out as long as we need.\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:01:40] \u003c/em>Workers also have larger concerns over the direction of the company. Kaiser is the largest non-profit health insurer in the country. And employees say that as Kaiser has grown, their work has gotten harder and harder. Today, we talk with KQED labor correspondent, Farida Javala Romero, about the Kaiser strike and what it means for patients.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:02:21] \u003c/em>This is a large strike, even for a very large company like Kaiser.\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:02:29] \u003c/em>Farida Javala-Romero is a labor correspondent for KQED.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:02:33] \u003c/em>So this particular strike involves up to 31,000 employees in California. Most of them are based in Southern California, but there are some happening in Northern California as well. It’s made up of nurses, including nurse anesthetists, physicians assistants, physical therapists, midwives. And then in Southern California, there’s also pharmacists and other very key healthcare workers. They’re key people for operations and surgeries. So we’ve heard of some surgeries being delayed. And so I wanted to speak with Kaiser patients who are facing some of these disruptions in care because of the strike.\u003c/p>\n\u003cp>\u003cb>Kayla Howell: \u003c/b>\u003cem>[00:03:25] \u003c/em>Honestly, when the scheduler first called me and told me about it, I sobbed.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:03:31] \u003c/em>So I spoke with folks like Kayla Howell in San Jose. She was going to have surgery to repair her torn ACL.\u003c/p>\n\u003cp>\u003cb>Kayla Howell: \u003c/b>\u003cem>[00:03:39] \u003c/em>Having that taken away you realize like oh my god i use my leg for everything going to the bathroom taking a shower is extremely difficult and painful\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:03:48] \u003c/em>And so she was one of the folks who got a call saying, this thing is gonna be delayed until March.\u003c/p>\n\u003cp>\u003cb>Kayla Howell: \u003c/b>\u003cem>[00:03:55] \u003c/em>I’ve never had surgery before. It’s kind of a big thing. And so in my head, I was like, OK, this is what I’m going to do. I’m ready for it. You know, I’m preparing myself. It’s going to happen on this day. And then to have that, like, snatched away from me just like five days before it’s supposed to happen. I was, like Oh, that’s like a big paradigm shift, you know.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:04:13] \u003c/em>Her mom was gonna travel from abroad to care for her. Her mom couldn’t change her ticket to come to the U.S. To help her and her lodging. It just seemed like there were so many ripple effects just for one patient.\u003c/p>\n\u003cp>\u003cb>Kayla Howell: \u003c/b>\u003cem>[00:04:27] \u003c/em>When Kaiser said they’re canceling non-essential surgeries, like before I would think like, oh, non-essential, like plastic surgery, stuff that like people don’t really like need, you know, but like I need my mobility and I need to my legs.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:04:41] \u003c/em>Some of the people that wrote to us, you know, to tell us about their stories, they had hip replacement surgeries, you know where everything hurts, like it hurts to get in and out of their car. They told me that they’ve been waiting for these surgeries for months already to get on the schedule. So this, you now, additional delay hit really hard.\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:05:02] \u003c/em>I mean, that’s a huge inconvenience for people I can’t imagine. And we are already on week four which feels that feels pretty long to me is that long I guess in comparison to these other strikes that you’ve been talking about?\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:05:18] \u003c/em>Yeah, I think so. Since September, this is the third time they’ve gone on strike. But the previous strikes were limited duration, so they lasted one day or five days. And they said ahead of time how long it was going to last, which helps the employer prepare and also for people to know what’s going to happen. With this situation we have now, the stakes are higher because this could go on for a lot longer. It seems like many of these issues, at least from the employee’s perspective, are not getting resolved. And a lot of them have to do with staffing levels.\u003c/p>\n\u003cp>\u003cb>Sanne Jacobsen: \u003c/b>\u003cem>[00:06:06] \u003c/em>I’ve been here for 14 years, I really am honestly at this point feeling like I work for an investment bank that poses as a healthcare organization.\u003c/p>\n\u003cp>\u003cb>Farida Jabvala Romero: \u003c/b>\u003cem>[00:06:17] \u003c/em>Sanne Jacobson, I met her outside of the Oakland Medical Center. It was the first day of this strike on January 26. And she’s part of the bargaining committee. So they’re looking for more input into their scheduling, the number of patients that they see.\u003c/p>\n\u003cp>\u003cb>Sanne Jacobsen: \u003c/b>\u003cem>[00:06:36] \u003c/em>You get providers that are double and triple booked and they can’t adequately provide care for the patients. And they suffer moral injury when they go to work and they can’t practice like they are supposed to be practicing.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:06:50] \u003c/em>What she, and this is echoing what a lot of other folks have told me at Picket Lines, is that increasing pressure to see more and more patients, they feel like they need to rush more to see more patients. They’re seeing their patients have to wait longer to be able to return to come see them for follow-up visits. And then from Kaiser’s perspective, they have been, for months, dismissing any claims that their patient care quality is sliding. And that there aren’t enough staffers to see patients. They say they meet all of the staffing levels that are required. And so, at least from workers’ perspective, the company is focusing on wages and wage increases, but not so much talking about the staffing problems that workers see.\u003c/p>\n\u003cp>\u003cb>\u003c/b>\u003cem>[00:07:38] \u003c/em>So would you say that’s like, the main sticking point for workers in this particular strike? This feeling that they’re just a little overwhelmed with low staffing compared to the number of patients they have to take care of, and that wages maybe actually isn’t the number one issue for them?\u003cem> \u003c/em>\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:07:58] \u003c/em>I think it’s all connected. We can say that compensation and staffing levels are the two top issues. And those are nationwide top concerns for nurses and other healthcare workers. And when we’re talking about wages in this particular strike, the union wants a 25% increase over four years and Kaiser has drawn the line at 21.5%.\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:08:31] \u003c/em>Well, I wanna zoom out a little bit from this strike because I feel like I’ve seen a lot of strikes from Kaiser workers lately. Why is that?\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:08:39] \u003c/em>We have seen several strikes in the last few years as these contracts expire and Kaiser is in negotiations for a new contract with different unions. This is a company where many of their employees, I think it’s more than 130,000, are unionized. And I think that goes back to this central conflict that we’re seeing for a company like Kaiser, which is. Employees feel like the company is moving away from its mission as a nonprofit, and that instead the company has expanded to new states, building new facilities, buying hospitals, and investing the revenues they’re getting from their health insurance business into growing. Meanwhile, the employees feel like they’ve been sort of left behind.\u003c/p>\n\u003cp>\u003cb>John Logan: \u003c/b>\u003cem>[00:09:36] \u003c/em>What’s happening at Kaiser in some ways reflects what’s happening in terms of the structure of the healthcare industry at the national level.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:09:45] \u003c/em>John Logan chairs the Labor Studies Department at San Francisco State University. He’s a really interesting person to talk to about the strike because he’s kept an eye on Kaiser for a long time.\u003c/p>\n\u003cp>\u003cb>John Logan: \u003c/b>\u003cem>[00:10:01] \u003c/em>You know, the one thing about the Kaiser partnership that’s existed now for over 25 years, nurses, technicians, others had a great deal more say over working conditions, scheduling, and those types of things. And that’s what a lot of the workers say has been eroded in recent years.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:10:22] \u003c/em>The mission of Kaiser is to reinvest all of its revenues into patient care and their facilities. But employees, many of them who’ve worked at Kaiser for more than 10 years, they see the company as changing, they describe it as more corporate, more top-down, and I think that’s some of the conflict that we’re seeing now. It’s making billions of dollars in net income. It has really large reserves. That Kaiser says it needs to deal with long-term commitments, like pensions and building maintenance, and have enough money in case there’s another emergency, like a pandemic. And employees say, hey, this company has a lot of money. How come they’re not investing in their workforce and improving patient care?\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:11:14] \u003c/em>It sounds like employees are feeling like they have to shoulder a lot of this growth that is happening in Kaiser without necessarily getting the support to do that. What is Kaiser saying in response?\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:11:28] \u003c/em>What they’ve said in their public statements is that Kaiser is a great health care provider, that they have a really good model benefiting patients, and that they’re trying their best to meet the demand of Kaiser customers or members, which is what they call them. They have not really addressed these employee big concerns about staffing, about scheduling problems. We have not been able to get an interview with like a Kaiser executive or a representative to really dig into you know how they’re thinking about their reality and this you know labor conflict they have now. And then what we talked about earlier that the policies of the federal government are giving health care executives a really uncertain financial picture for the next couple of years. At companies like Kaiser, which is a health insurer and health provider. I mean, this means they could see a lot less money from people not being able to buy insurance or losing their health insurance, at the same time that they could higher costs from uninsured folks coming to hospitals for care.\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:12:42] \u003c/em>Well, I want to come back to Kayla who has the torn ACL. I mean, we’re four weeks into the strike now. I imagine she’s watching this all very, very closely. Do you have any sense of what public support is like from people like Kayla who are directly affected?\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:13:03] \u003c/em>Kayla and other patients I spoke with, they all feel like they need the strike to be resolved as soon as possible so that they can get the care that they need.\u003c/p>\n\u003cp>\u003cb>Kayla Howell: \u003c/b>\u003cem>[00:13:15] \u003c/em>We live in one of the richest countries in the world. I pay my health insurance and I pay my premiums and where is that money going to? I just wish they would figure out a way to resolve it.\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:13:27] \u003c/em>I think many of these folks sympathize with the employees and they want Kaiser to treat this as a very urgent matter and, you know, come to some deal. I think from both sides, but definitely when you go talk to people at the picket line, they really feel for the patients.\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:13:47] \u003c/em>What is it going to take for this to end and when could it end?\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:13:52] \u003c/em>So, there’s a national contract for all of these workers. And then there are locals in each of the regions where workers are represented. And Kaiser, at this point, is refusing to meet with national union negotiators. And there is some bargaining at the local level. What the union folks have told me is that the strike is not going to be resolved without a national contract, or that would be the easiest way for Kaiser to resolve it. The conflict has gone to such a bad place on both sides that you have the employer saying, we’re not going to deal with these national union negotiators anymore. And so we’re just going to try to resolve everything at the local level. And meanwhile, the union is saying, ‘That’s illegal. No, you have to talk to us.’\u003cem> \u003c/em>\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:14:45] \u003c/em>Do you see any parallels between this Kaiser strike and the teacher strike that just ended in San Francisco last week?\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:14:53] \u003c/em>Yeah, I mean, so much right now with these big conflicts we’re seeing are about affordability. For example, the Kaiser employees on strike say that during the pandemic, they agreed to much smaller wage increases because Kaiser had some big financial and other challenges, as many health systems did. And so now they feel like it’s a time to catch up and to really try to keep up with inflation and the high prices of everything. And then in San Francisco, with the teachers… It was a similar big issue, which is people feel like they can’t afford to live, you know, where do they work in San Francisco? And so the big topic over all of this is affordability.\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:15:47] \u003c/em>And the teachers were talking about not being able to afford their health care\u003cem> \u003c/em>\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:15:50] \u003c/em>Health insurance right.\u003cem> \u003c/em>\u003c/p>\n\u003cp>\u003cb>Ericka Cruz Guevarra: \u003c/b>\u003cem>[00:15:55] \u003c/em>Farida, thank you so much for breaking this down. I appreciate it.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "floatright"
},
"numeric": [
"floatright"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cb>Farida Jhabvala Romero: \u003c/b>\u003cem>[00:15:57] \u003c/em>Thank you, Ericka.\u003c/p>\n\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/12073611/kaiser-strike-enters-its-fourth-week",
"authors": [
"8654",
"8659",
"11946",
"11649"
],
"categories": [
"news_34551",
"news_8"
],
"tags": [
"news_35118",
"news_33812",
"news_421",
"news_19904",
"news_24590",
"news_22598"
],
"featImg": "news_12071095",
"label": "source_news_12073611"
},
"news_12073484": {
"type": "posts",
"id": "news_12073484",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "12073484",
"score": null,
"sort": [
1771023408000
]
},
"guestAuthors": [],
"slug": "kaiser-workers-say-patients-deserve-better-mental-health-care-after-31m-settlement",
"title": "Kaiser Workers Say Patients Deserve Better Mental Health Care After $31M Settlement",
"publishDate": 1771023408,
"format": "standard",
"headTitle": "Kaiser Workers Say Patients Deserve Better Mental Health Care After $31M Settlement | KQED",
"labelTerm": {
"site": "news"
},
"content": "\u003cp>\u003ca href=\"https://www.kqed.org/news/tag/kaiser-permanente\">Kaiser Permanente\u003c/a> will pay a $31 million settlement with the federal government over the company’s mental health care practices, according to an agreement reached this week that followed an investigation into the company’s compliance with mental health laws.\u003c/p>\n\u003cp>But the therapists and other mental health workers employed by the health care provider said they remain concerned that patients in California are still struggling to get the timely help they need.\u003c/p>\n\u003cp>On Tuesday, the U.S. Department of Labor \u003ca href=\"https://www.dol.gov/newsroom/releases/ebsa/ebsa20260210\">announced\u003c/a> it ordered the Oakland-based health care giant to reimburse Kaiser members in the Golden State for more than $28 million in costs incurred when seeking out-of-network mental health and substance use disorder treatment — saying in a statement that the company failed “to provide timely and appropriate access” to those services between January 2021 and September 2024. Kaiser will also pay a $2.8 million penalty to the federal government.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Critics for years have alleged that Kaiser has not maintained adequate provider networks for mental health and substance use disorder care, forcing many patients to pay for health care services out of pocket. Mental health care workers said they first took their concerns to Kaiser management, where they were not addressed, then brought them to the attention of the federal labor agency.\u003c/p>\n\u003cp>In a statement, Kaiser attributed the lack of consistent access to care to surges in demand for mental health care treatment over the past six years, triggered by the pandemic.\u003c/p>\n\u003cp>“These challenges made it very difficult for our members to get consistent access to the care they needed when they needed it,” spokesperson Lena Howland said. “We are committed to reimbursing those members who tried but may have been unable to get timely care from Kaiser Permanente in that time.”\u003c/p>\n\u003cfigure id=\"attachment_12059848\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12059848\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/10/251014-KAISER-STRIKE-START-MD-04-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/10/251014-KAISER-STRIKE-START-MD-04-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/10/251014-KAISER-STRIKE-START-MD-04-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/10/251014-KAISER-STRIKE-START-MD-04-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Workers strike outside of the Kaiser Permanente Oakland Medical Center in Oakland on Oct. 14, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>In the midst of a \u003ca href=\"https://www.cdc.gov/mental-health/about/what-cdc-is-doing.html\">national\u003c/a> mental health crisis, finding a therapist, especially one who accepts insurance,\u003ca href=\"https://www.kqed.org/stateofhealth/series/state-of-mind\"> has become notoriously difficult\u003c/a> as the field struggles with workforce shortages and low reimbursement rates.\u003c/p>\n\u003cp>Kaiser has grappled with these industry-wide challenges for\u003ca href=\"https://www.kqed.org/stateofhealth/21358/kaiser-agrees-to-pay-4-million-fine-over-mental-health-care-drops-lawsuit\"> over a decade\u003c/a>. California regulators have\u003ca href=\"https://www.kqed.org/news/11791527/kaiser-therapists-strike-again-over-long-wait-times\"> repeatedly cited the company\u003c/a> for making patients wait\u003ca href=\"https://www.kqed.org/news/11891049/california-bill-would-reduce-wait-times-for-mental-health-appointments\"> too long\u003c/a> for mental health appointments, ordering Kaiser to address persistent issues.\u003c/p>\n\u003cp>The National Union of Healthcare Workers, which represents Kaiser Permanente’s 4,800 mental health professionals in California and Hawaii, said Friday that the health care giant’s proposals in ongoing contract negotiations indicate that patients hoping for shorter wait times and greater access to therapists may expect business as usual.\u003c/p>\n\u003cp>“A lot of our therapists still can’t see patients for weeks at a time,” said Matthew Artz, a union spokesperson. “Some of them can’t ‘refer out’ to outside providers. And even if Kaiser is increasing its network, it’s doing other things to diminish care.”[aside postID=news_12072837 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8137B-KQED.jpg']One of the major points of contention is Kaiser’s use of telephone operators and \u003ca href=\"https://www.kqed.org/science/1999553/will-ai-replace-your-therapist-kaiser-wont-say-no\">artificial intelligence to triage\u003c/a> and treat mental health patients. Kaiser uses those intermediaries, the union said, to determine how quickly a patient needs care.\u003c/p>\n\u003cp>In contract negotiations with therapists in Northern California, the union said Kaiser is seeking free rein to push patients into AI-based therapy protocols that Artz argued would diminish the quality of care. However, the company has said its AI tools don’t make medical decisions or replace human care.\u003c/p>\n\u003cp>“Kaiser is not acting like a health care provider that has seen the errors of its ways and wants to provide better mental health care,” Artz said. “It’s really acting like an insurance company that still wants to spend as little money as possible on mental health and just try to avoid getting in trouble.”\u003c/p>\n\u003cp>The settlement comes less than three years after Kaiser agreed to pay a $200 million penalty, including a historic $50 million fine, as part of a settlement related to California’s 2021 parity law, designed to provide equal access to mental and physical health. As part of \u003ca href=\"https://url.us.m.mimecastprotect.com/s/zMY5CADmygFGn4yOs9iRIGs93S?domain=wpso.dmhc.ca.gov\">that agreement\u003c/a>, Kaiser acknowledged at that time that it lacked “sufficient behavioral health providers” and that “this lack of clinical staff has resulted in excessive wait times for enrollee individual therapy appointments.”\u003c/p>\n\u003cp>Tens of thousands of Kaiser Permanente nurses, pharmacists and other physical health care workers \u003ca href=\"https://www.kqed.org/news/12072837/kaiser-strike-delays-surgeries-disrupts-care-as-more-workers-walk-off-jobs\">are on strike\u003c/a> across the state over stalled contract talks, staffing levels and pay. NUHW members, who went on a 10-week strike in 2022, are voting on whether to join their colleagues on the picket lines.\u003c/p>\n\u003cp>“Kaiser therapists have been very willing to go on strike in order to advocate for better patient care and better working conditions,” Artz said.\u003c/p>\n\u003cp>\u003cem>KQED’s Desmond Meagley contributed to this report. \u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n",
"blocks": [],
"excerpt": "Kaiser therapists and mental health workers are considering joining the tens of thousands of nurses, pharmacists and other physical health care workers who are currently striking. ",
"status": "publish",
"parent": 0,
"modified": 1771027563,
"stats": {
"hasAudio": false,
"hasVideo": false,
"hasChartOrMap": false,
"iframeSrcs": [],
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"hasPolis": false,
"paragraphCount": 18,
"wordCount": 842
},
"headData": {
"title": "Kaiser Workers Say Patients Deserve Better Mental Health Care After $31M Settlement | KQED",
"description": "Kaiser therapists and mental health workers are considering joining the tens of thousands of nurses, pharmacists and other physical health care workers who are currently striking. ",
"ogTitle": "",
"ogDescription": "",
"ogImgId": "",
"twTitle": "",
"twDescription": "",
"twImgId": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Kaiser Workers Say Patients Deserve Better Mental Health Care After $31M Settlement",
"datePublished": "2026-02-13T14:56:48-08:00",
"dateModified": "2026-02-13T16:06:03-08:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"primaryCategory": {
"termId": 457,
"slug": "health",
"name": "Health"
},
"sticky": false,
"nprStoryId": "kqed-12073484",
"templateType": "standard",
"featuredImageType": "standard",
"excludeFromSiteSearch": "Include",
"articleAge": "0",
"path": "/news/12073484/kaiser-workers-say-patients-deserve-better-mental-health-care-after-31m-settlement",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003ca href=\"https://www.kqed.org/news/tag/kaiser-permanente\">Kaiser Permanente\u003c/a> will pay a $31 million settlement with the federal government over the company’s mental health care practices, according to an agreement reached this week that followed an investigation into the company’s compliance with mental health laws.\u003c/p>\n\u003cp>But the therapists and other mental health workers employed by the health care provider said they remain concerned that patients in California are still struggling to get the timely help they need.\u003c/p>\n\u003cp>On Tuesday, the U.S. Department of Labor \u003ca href=\"https://www.dol.gov/newsroom/releases/ebsa/ebsa20260210\">announced\u003c/a> it ordered the Oakland-based health care giant to reimburse Kaiser members in the Golden State for more than $28 million in costs incurred when seeking out-of-network mental health and substance use disorder treatment — saying in a statement that the company failed “to provide timely and appropriate access” to those services between January 2021 and September 2024. Kaiser will also pay a $2.8 million penalty to the federal government.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Critics for years have alleged that Kaiser has not maintained adequate provider networks for mental health and substance use disorder care, forcing many patients to pay for health care services out of pocket. Mental health care workers said they first took their concerns to Kaiser management, where they were not addressed, then brought them to the attention of the federal labor agency.\u003c/p>\n\u003cp>In a statement, Kaiser attributed the lack of consistent access to care to surges in demand for mental health care treatment over the past six years, triggered by the pandemic.\u003c/p>\n\u003cp>“These challenges made it very difficult for our members to get consistent access to the care they needed when they needed it,” spokesperson Lena Howland said. “We are committed to reimbursing those members who tried but may have been unable to get timely care from Kaiser Permanente in that time.”\u003c/p>\n\u003cfigure id=\"attachment_12059848\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12059848\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/10/251014-KAISER-STRIKE-START-MD-04-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/10/251014-KAISER-STRIKE-START-MD-04-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/10/251014-KAISER-STRIKE-START-MD-04-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/10/251014-KAISER-STRIKE-START-MD-04-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Workers strike outside of the Kaiser Permanente Oakland Medical Center in Oakland on Oct. 14, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>In the midst of a \u003ca href=\"https://www.cdc.gov/mental-health/about/what-cdc-is-doing.html\">national\u003c/a> mental health crisis, finding a therapist, especially one who accepts insurance,\u003ca href=\"https://www.kqed.org/stateofhealth/series/state-of-mind\"> has become notoriously difficult\u003c/a> as the field struggles with workforce shortages and low reimbursement rates.\u003c/p>\n\u003cp>Kaiser has grappled with these industry-wide challenges for\u003ca href=\"https://www.kqed.org/stateofhealth/21358/kaiser-agrees-to-pay-4-million-fine-over-mental-health-care-drops-lawsuit\"> over a decade\u003c/a>. California regulators have\u003ca href=\"https://www.kqed.org/news/11791527/kaiser-therapists-strike-again-over-long-wait-times\"> repeatedly cited the company\u003c/a> for making patients wait\u003ca href=\"https://www.kqed.org/news/11891049/california-bill-would-reduce-wait-times-for-mental-health-appointments\"> too long\u003c/a> for mental health appointments, ordering Kaiser to address persistent issues.\u003c/p>\n\u003cp>The National Union of Healthcare Workers, which represents Kaiser Permanente’s 4,800 mental health professionals in California and Hawaii, said Friday that the health care giant’s proposals in ongoing contract negotiations indicate that patients hoping for shorter wait times and greater access to therapists may expect business as usual.\u003c/p>\n\u003cp>“A lot of our therapists still can’t see patients for weeks at a time,” said Matthew Artz, a union spokesperson. “Some of them can’t ‘refer out’ to outside providers. And even if Kaiser is increasing its network, it’s doing other things to diminish care.”\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "aside",
"attributes": {
"named": {
"postid": "news_12072837",
"hero": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8137B-KQED.jpg",
"label": ""
},
"numeric": []
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>One of the major points of contention is Kaiser’s use of telephone operators and \u003ca href=\"https://www.kqed.org/science/1999553/will-ai-replace-your-therapist-kaiser-wont-say-no\">artificial intelligence to triage\u003c/a> and treat mental health patients. Kaiser uses those intermediaries, the union said, to determine how quickly a patient needs care.\u003c/p>\n\u003cp>In contract negotiations with therapists in Northern California, the union said Kaiser is seeking free rein to push patients into AI-based therapy protocols that Artz argued would diminish the quality of care. However, the company has said its AI tools don’t make medical decisions or replace human care.\u003c/p>\n\u003cp>“Kaiser is not acting like a health care provider that has seen the errors of its ways and wants to provide better mental health care,” Artz said. “It’s really acting like an insurance company that still wants to spend as little money as possible on mental health and just try to avoid getting in trouble.”\u003c/p>\n\u003cp>The settlement comes less than three years after Kaiser agreed to pay a $200 million penalty, including a historic $50 million fine, as part of a settlement related to California’s 2021 parity law, designed to provide equal access to mental and physical health. As part of \u003ca href=\"https://url.us.m.mimecastprotect.com/s/zMY5CADmygFGn4yOs9iRIGs93S?domain=wpso.dmhc.ca.gov\">that agreement\u003c/a>, Kaiser acknowledged at that time that it lacked “sufficient behavioral health providers” and that “this lack of clinical staff has resulted in excessive wait times for enrollee individual therapy appointments.”\u003c/p>\n\u003cp>Tens of thousands of Kaiser Permanente nurses, pharmacists and other physical health care workers \u003ca href=\"https://www.kqed.org/news/12072837/kaiser-strike-delays-surgeries-disrupts-care-as-more-workers-walk-off-jobs\">are on strike\u003c/a> across the state over stalled contract talks, staffing levels and pay. NUHW members, who went on a 10-week strike in 2022, are voting on whether to join their colleagues on the picket lines.\u003c/p>\n\u003cp>“Kaiser therapists have been very willing to go on strike in order to advocate for better patient care and better working conditions,” Artz said.\u003c/p>\n\u003cp>\u003cem>KQED’s Desmond Meagley contributed to this report. \u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/12073484/kaiser-workers-say-patients-deserve-better-mental-health-care-after-31m-settlement",
"authors": [
"11925"
],
"categories": [
"news_457",
"news_34551",
"news_8"
],
"tags": [
"news_18543",
"news_24939",
"news_421",
"news_19904",
"news_2109",
"news_35994"
],
"featImg": "news_11947188",
"label": "news"
},
"news_12072837": {
"type": "posts",
"id": "news_12072837",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "12072837",
"score": null,
"sort": [
1770767573000
]
},
"guestAuthors": [],
"slug": "kaiser-strike-delays-surgeries-disrupts-care-as-more-workers-walk-off-jobs",
"title": "Kaiser Strike Delays Surgeries, Disrupts Care as More Workers Walk Off Jobs",
"publishDate": 1770767573,
"format": "standard",
"headTitle": "Kaiser Strike Delays Surgeries, Disrupts Care as More Workers Walk Off Jobs | KQED",
"labelTerm": {
"site": "news"
},
"content": "\u003cp>Carrie Esqueda’s injured knee has hurt since last summer, sometimes agonizingly so. It hurts when she tries to walk in her hilly Riverside County neighborhood and show homes to real estate clients. The 57-year-old misses the regular one-hour strolls with friends that kept her healthy and fit.\u003c/p>\n\u003cp>After months waiting for a high-demand surgery at Kaiser Permanente to repair her torn meniscus, Esqueda said the procedure was scheduled for Jan. 29. But the night before, the nonprofit health care organization called with bad news: Her operation was canceled due to \u003ca href=\"https://www.kqed.org/news/12071014/kaiser-strike-sees-thousands-walk-out-in-california-this-time-with-no-end-in-sight\">an employee strike\u003c/a>.\u003c/p>\n\u003cp>“I was absolutely devastated. I literally wanted to cry,” Esqueda said. “I am in constant pain. I cannot really walk without a knee brace because it always feels like it’s going to buckle. So I’ve been in a bad situation. And now, who knows how long it’ll take.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Esqueda is one of a growing number of patients reporting delays in care as a labor conflict intensifies at Kaiser, rippling across California and Hawaii, with no contract deal in sight. Meanwhile, the ranks of up to 31,000 nurses, physician assistants, physical therapists and other health care workers striking for a third week over staffing levels and compensation swelled on Monday, as thousands more employees walked off pharmacy and laboratory jobs.\u003c/p>\n\u003cp>The Oakland-based health care giant, which has kept most of its facilities open, declined requests for more information on how many procedures it has postponed since the strike began on Jan. 26.\u003c/p>\n\u003cp>The company has relocated staffers to affected hospitals and medical offices, and hired temporary workers, a mounting expense that could add up to millions of dollars per week. Some pharmacies will close.\u003c/p>\n\u003cfigure id=\"attachment_12072988\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12072988\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8239B-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8239B-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8239B-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8239B-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Carrie Esqueda wears a knee brace at home in Wildomar on Feb. 9, 2026. \u003ccite>(Lauren Justice for KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“Kaiser Permanente remains committed to its nurses, employees, and patients and focused on reaching a fair agreement that recognizes employees’ value while protecting access to affordable, quality care for the members and patients who rely on us every day,” a company statement said.\u003c/p>\n\u003cp>While Kaiser said its doctors, nurses and contingency personnel are working to meet members’ needs, the nurse anesthetists and other highly specialized professionals who are on the picket lines can be hard to replace. Disruptions are especially affecting patients in Southern California, where most of the workers on strike are based.\u003c/p>\n\u003cp>Dozens of cancer patients have said on social media that their chemotherapy treatments were canceled or moved with little warning to non-Kaiser facilities that required further travel, while others described deserted hospital halls and long pharmacy wait lines. Several patients told KQED that their postponed hip replacement and other surgeries due to the staffing shortages left them depressed and struggling.\u003c/p>\n\u003cp>“I feel angry and hopeless because my surgery has been delayed by five weeks, and that’s five more weeks of my life waiting to get back to normal,” said Kayla Howell, whose Jan. 27 operation to repair a torn ACL was rescheduled to March. “Having that taken away, you realize, ‘Oh my God, I use my leg for everything, even taking a shower is extremely difficult and painful.’”[aside postID=news_12070141 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/Emmas-room-2.jpg']The 27-year-old kindergarten teacher assistant in San José had enlisted her mother to travel from Ireland to help with post-surgery recovery, including the weeks Howell must spend on crutches. But the setback upended those plans, as rebooking her mother’s flight and lodging would cost hundreds more dollars.\u003c/p>\n\u003cp>“It’s just so frustrating because we just want care, and we deserve care. I pay my health insurance, and I pay my premiums, and where is that money going?” she said, adding that she wants Kaiser executives to work urgently to resolve the strike. “Help people get care, because that’s what their company is supposed to be for. But instead, people are suffering.”\u003c/p>\n\u003cp>Meanwhile, labor negotiations are at a standstill, with both parties accusing each other of halting progress. Kaiser is refusing to meet with national union negotiators, saying it is shifting unresolved contract issues to local bargaining tables. The union, which has called that move illegal, filed a federal unfair labor practices complaint against Kaiser.\u003c/p>\n\u003cp>Union-represented employees want a 25% raise over a four-year contract, with no cuts to pensions and other benefits, as well as more input on scheduling and staffing ratios. The company, which has dismissed claims of chronic understaffing or declining patient care, has stuck for months to its offer to increase wages by 21.5%.\u003c/p>\n\u003cp>“I’ve put all of these years into this company, and to see that it has come to this, it’s very overwhelming and it’s heartbreaking,” said Christina Thomas, a 40-year-old pharmacy technician with the United Food and Commercial Workers who walked off the job this week.\u003c/p>\n\u003cp>The mother of two said wages have not kept up with inflation, while she and co-workers struggle to fill thousands of prescriptions daily at a Lancaster pharmacy.\u003c/p>\n\u003cfigure id=\"attachment_11963409\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11963409\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED.jpg\" alt='A large modern building with the words \"Kaiser Permanente\" across the top.' width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">The Kaiser Permanente Oakland Medical Center in Oakland on Oct. 4, 2023. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“At the end of the day, we are striking for our patients, and so that Kaiser can wake up and come back to the table,” she said.\u003c/p>\n\u003cp>As a nonprofit health plan and care provider, Kaiser reinvests its revenue into facilities and services for patients. The organization, founded in 1945, has grown to serve more than 12 million people in eight states and the District of Columbia, emphasizing preventive care.\u003c/p>\n\u003cp>Company executives argue that greater wage raises are unsustainable and would increase members’ premiums at a time when massive budget cuts to Medicaid and other federal policies could make insurance unaffordable for millions of Americans. Under the Trump administration, Kaiser and other health care systems face an uncertain financial forecast with potential revenue losses and increased costs.\u003c/p>\n\u003cp>As the work stoppage drags on in California, where most Kaiser customers are located, the company risks increasing reputational damage among not only its patients but also its workforce, resulting in longer-term costs, according to health care business experts.\u003c/p>\n\u003cfigure id=\"attachment_12073048\" class=\"wp-caption alignleft\" style=\"max-width: 1333px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12073048 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8223B-KQED.jpg\" alt=\"\" width=\"1333\" height=\"2000\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8223B-KQED.jpg 1333w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8223B-KQED-160x240.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8223B-KQED-1024x1536.jpg 1024w\" sizes=\"auto, (max-width: 1333px) 100vw, 1333px\">\u003cfigcaption class=\"wp-caption-text\">Carrie Esqueda at home in Wildomar, California, on Monday, Feb. 9, 2026. \u003ccite>(Lauren Justice for KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“The bigger economic risk isn’t what the strike costs this week, but it’s what happens if workforce distrust becomes structural at Kaiser, because you will get higher turnover, you’re going to have higher recruitment costs,” said Michael Skolnik, academic director of the Dominican University of California’s health care executive MBA program.\u003c/p>\n\u003cp>Patients like Alice Gallagher sympathize with the strikers but fear further disruptions. Last week, the San Diego County clarinetist said she was temporarily unable to order her medication for epilepsy via the Kaiser app. She tried calling her local pharmacy and then a regional number, she said, but nobody would help her.\u003c/p>\n\u003cp>Gallagher, 46, started to panic.\u003c/p>\n\u003cp>“If I don’t have my medication, I end up in the hospital… because my seizures are so bad once they get out of control,” she said, adding that, as she can’t drive, it would take her hours to travel on paratransit to visit her pharmacy.\u003c/p>\n\u003cp>Gallagher was later able to order her prescriptions online. But the experience left her wondering about other vulnerable patients in need of timely care.\u003c/p>\n\u003cp>“I had my moment of panic,” she said. “But for someone who’s just been diagnosed with something and feels overwhelmed, or someone who has cancer and then they are at the mercy of this stalemate in the negotiations, that’s who’s really suffering. That’s what’s really tough here.”\u003c/p>\n\u003cp>Esqueda, the real estate agent with a torn meniscus, said that she’s watching the news daily, hoping that Kaiser ends the strike so that she can get the surgery she needs to heal.\u003c/p>\n\u003cp>“I’m just praying that they get to some resolution,” Esqueda said. “I hope they listen and take into consideration that there are people’s lives that are being turned upside down.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
"blocks": [],
"excerpt": "A growing number of patients are experiencing delays in care as a labor conflict intensifies at Kaiser, rippling across California and Hawaii, with no contract deal in sight. ",
"status": "publish",
"parent": 0,
"modified": 1770769086,
"stats": {
"hasAudio": false,
"hasVideo": false,
"hasChartOrMap": false,
"iframeSrcs": [],
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"hasPolis": false,
"paragraphCount": 29,
"wordCount": 1416
},
"headData": {
"title": "Kaiser Strike Delays Surgeries, Disrupts Care as More Workers Walk Off Jobs | KQED",
"description": "A growing number of patients are experiencing delays in care as a labor conflict intensifies at Kaiser, rippling across California and Hawaii, with no contract deal in sight. ",
"ogTitle": "",
"ogDescription": "",
"ogImgId": "",
"twTitle": "",
"twDescription": "",
"twImgId": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Kaiser Strike Delays Surgeries, Disrupts Care as More Workers Walk Off Jobs",
"datePublished": "2026-02-10T15:52:53-08:00",
"dateModified": "2026-02-10T16:18:06-08:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"primaryCategory": {
"termId": 34551,
"slug": "labor",
"name": "Labor"
},
"sticky": false,
"nprStoryId": "kqed-12072837",
"templateType": "standard",
"featuredImageType": "standard",
"excludeFromSiteSearch": "Include",
"articleAge": "0",
"path": "/news/12072837/kaiser-strike-delays-surgeries-disrupts-care-as-more-workers-walk-off-jobs",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Carrie Esqueda’s injured knee has hurt since last summer, sometimes agonizingly so. It hurts when she tries to walk in her hilly Riverside County neighborhood and show homes to real estate clients. The 57-year-old misses the regular one-hour strolls with friends that kept her healthy and fit.\u003c/p>\n\u003cp>After months waiting for a high-demand surgery at Kaiser Permanente to repair her torn meniscus, Esqueda said the procedure was scheduled for Jan. 29. But the night before, the nonprofit health care organization called with bad news: Her operation was canceled due to \u003ca href=\"https://www.kqed.org/news/12071014/kaiser-strike-sees-thousands-walk-out-in-california-this-time-with-no-end-in-sight\">an employee strike\u003c/a>.\u003c/p>\n\u003cp>“I was absolutely devastated. I literally wanted to cry,” Esqueda said. “I am in constant pain. I cannot really walk without a knee brace because it always feels like it’s going to buckle. So I’ve been in a bad situation. And now, who knows how long it’ll take.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Esqueda is one of a growing number of patients reporting delays in care as a labor conflict intensifies at Kaiser, rippling across California and Hawaii, with no contract deal in sight. Meanwhile, the ranks of up to 31,000 nurses, physician assistants, physical therapists and other health care workers striking for a third week over staffing levels and compensation swelled on Monday, as thousands more employees walked off pharmacy and laboratory jobs.\u003c/p>\n\u003cp>The Oakland-based health care giant, which has kept most of its facilities open, declined requests for more information on how many procedures it has postponed since the strike began on Jan. 26.\u003c/p>\n\u003cp>The company has relocated staffers to affected hospitals and medical offices, and hired temporary workers, a mounting expense that could add up to millions of dollars per week. Some pharmacies will close.\u003c/p>\n\u003cfigure id=\"attachment_12072988\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12072988\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8239B-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8239B-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8239B-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8239B-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Carrie Esqueda wears a knee brace at home in Wildomar on Feb. 9, 2026. \u003ccite>(Lauren Justice for KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“Kaiser Permanente remains committed to its nurses, employees, and patients and focused on reaching a fair agreement that recognizes employees’ value while protecting access to affordable, quality care for the members and patients who rely on us every day,” a company statement said.\u003c/p>\n\u003cp>While Kaiser said its doctors, nurses and contingency personnel are working to meet members’ needs, the nurse anesthetists and other highly specialized professionals who are on the picket lines can be hard to replace. Disruptions are especially affecting patients in Southern California, where most of the workers on strike are based.\u003c/p>\n\u003cp>Dozens of cancer patients have said on social media that their chemotherapy treatments were canceled or moved with little warning to non-Kaiser facilities that required further travel, while others described deserted hospital halls and long pharmacy wait lines. Several patients told KQED that their postponed hip replacement and other surgeries due to the staffing shortages left them depressed and struggling.\u003c/p>\n\u003cp>“I feel angry and hopeless because my surgery has been delayed by five weeks, and that’s five more weeks of my life waiting to get back to normal,” said Kayla Howell, whose Jan. 27 operation to repair a torn ACL was rescheduled to March. “Having that taken away, you realize, ‘Oh my God, I use my leg for everything, even taking a shower is extremely difficult and painful.’”\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "aside",
"attributes": {
"named": {
"postid": "news_12070141",
"hero": "https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/Emmas-room-2.jpg",
"label": ""
},
"numeric": []
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>The 27-year-old kindergarten teacher assistant in San José had enlisted her mother to travel from Ireland to help with post-surgery recovery, including the weeks Howell must spend on crutches. But the setback upended those plans, as rebooking her mother’s flight and lodging would cost hundreds more dollars.\u003c/p>\n\u003cp>“It’s just so frustrating because we just want care, and we deserve care. I pay my health insurance, and I pay my premiums, and where is that money going?” she said, adding that she wants Kaiser executives to work urgently to resolve the strike. “Help people get care, because that’s what their company is supposed to be for. But instead, people are suffering.”\u003c/p>\n\u003cp>Meanwhile, labor negotiations are at a standstill, with both parties accusing each other of halting progress. Kaiser is refusing to meet with national union negotiators, saying it is shifting unresolved contract issues to local bargaining tables. The union, which has called that move illegal, filed a federal unfair labor practices complaint against Kaiser.\u003c/p>\n\u003cp>Union-represented employees want a 25% raise over a four-year contract, with no cuts to pensions and other benefits, as well as more input on scheduling and staffing ratios. The company, which has dismissed claims of chronic understaffing or declining patient care, has stuck for months to its offer to increase wages by 21.5%.\u003c/p>\n\u003cp>“I’ve put all of these years into this company, and to see that it has come to this, it’s very overwhelming and it’s heartbreaking,” said Christina Thomas, a 40-year-old pharmacy technician with the United Food and Commercial Workers who walked off the job this week.\u003c/p>\n\u003cp>The mother of two said wages have not kept up with inflation, while she and co-workers struggle to fill thousands of prescriptions daily at a Lancaster pharmacy.\u003c/p>\n\u003cfigure id=\"attachment_11963409\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11963409\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED.jpg\" alt='A large modern building with the words \"Kaiser Permanente\" across the top.' width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/231004-KAISER-STRIKE-MD-10-KQED-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">The Kaiser Permanente Oakland Medical Center in Oakland on Oct. 4, 2023. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“At the end of the day, we are striking for our patients, and so that Kaiser can wake up and come back to the table,” she said.\u003c/p>\n\u003cp>As a nonprofit health plan and care provider, Kaiser reinvests its revenue into facilities and services for patients. The organization, founded in 1945, has grown to serve more than 12 million people in eight states and the District of Columbia, emphasizing preventive care.\u003c/p>\n\u003cp>Company executives argue that greater wage raises are unsustainable and would increase members’ premiums at a time when massive budget cuts to Medicaid and other federal policies could make insurance unaffordable for millions of Americans. Under the Trump administration, Kaiser and other health care systems face an uncertain financial forecast with potential revenue losses and increased costs.\u003c/p>\n\u003cp>As the work stoppage drags on in California, where most Kaiser customers are located, the company risks increasing reputational damage among not only its patients but also its workforce, resulting in longer-term costs, according to health care business experts.\u003c/p>\n\u003cfigure id=\"attachment_12073048\" class=\"wp-caption alignleft\" style=\"max-width: 1333px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12073048 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8223B-KQED.jpg\" alt=\"\" width=\"1333\" height=\"2000\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8223B-KQED.jpg 1333w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8223B-KQED-160x240.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8223B-KQED-1024x1536.jpg 1024w\" sizes=\"auto, (max-width: 1333px) 100vw, 1333px\">\u003cfigcaption class=\"wp-caption-text\">Carrie Esqueda at home in Wildomar, California, on Monday, Feb. 9, 2026. \u003ccite>(Lauren Justice for KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“The bigger economic risk isn’t what the strike costs this week, but it’s what happens if workforce distrust becomes structural at Kaiser, because you will get higher turnover, you’re going to have higher recruitment costs,” said Michael Skolnik, academic director of the Dominican University of California’s health care executive MBA program.\u003c/p>\n\u003cp>Patients like Alice Gallagher sympathize with the strikers but fear further disruptions. Last week, the San Diego County clarinetist said she was temporarily unable to order her medication for epilepsy via the Kaiser app. She tried calling her local pharmacy and then a regional number, she said, but nobody would help her.\u003c/p>\n\u003cp>Gallagher, 46, started to panic.\u003c/p>\n\u003cp>“If I don’t have my medication, I end up in the hospital… because my seizures are so bad once they get out of control,” she said, adding that, as she can’t drive, it would take her hours to travel on paratransit to visit her pharmacy.\u003c/p>\n\u003cp>Gallagher was later able to order her prescriptions online. But the experience left her wondering about other vulnerable patients in need of timely care.\u003c/p>\n\u003cp>“I had my moment of panic,” she said. “But for someone who’s just been diagnosed with something and feels overwhelmed, or someone who has cancer and then they are at the mercy of this stalemate in the negotiations, that’s who’s really suffering. That’s what’s really tough here.”\u003c/p>\n\u003cp>Esqueda, the real estate agent with a torn meniscus, said that she’s watching the news daily, hoping that Kaiser ends the strike so that she can get the surgery she needs to heal.\u003c/p>\n\u003cp>“I’m just praying that they get to some resolution,” Esqueda said. “I hope they listen and take into consideration that there are people’s lives that are being turned upside down.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "floatright"
},
"numeric": [
"floatright"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/12072837/kaiser-strike-delays-surgeries-disrupts-care-as-more-workers-walk-off-jobs",
"authors": [
"8659"
],
"categories": [
"news_31795",
"news_457",
"news_34551",
"news_8"
],
"tags": [
"news_1386",
"news_18543",
"news_35118",
"news_24939",
"news_421",
"news_33310",
"news_19904",
"news_24590"
],
"featImg": "news_12072987",
"label": "news"
},
"news_12070805": {
"type": "posts",
"id": "news_12070805",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "12070805",
"score": null,
"sort": [
1769166029000
]
},
"guestAuthors": [],
"slug": "is-ai-coming-for-your-therapists-job",
"title": "Is AI Coming for Your Therapist’s Job?",
"publishDate": 1769166029,
"format": "audio",
"headTitle": "Is AI Coming for Your Therapist’s Job? | KQED",
"labelTerm": {},
"content": "\u003cp>\u003cspan style=\"font-weight: 400\">The health care industry has often been slow to adopt new technology — but not when it comes to AI. And as Kaiser Permanente’s mental health clinicians in Northern California negotiate their latest contract with the company, they’re looking for reassurance that AI isn’t coming for their jobs.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Links:\u003c/span>\u003c/p>\n\u003cul>\n\u003cli style=\"font-weight: 400\">\u003ca href=\"https://www.kqed.org/science/1999553/will-ai-replace-your-therapist-kaiser-wont-say-no\">Will AI Replace Your Therapist? Kaiser Won’t Say No\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC3808554854\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">Some members of the KQED podcast team are represented by The Screen Actors Guild, American Federation of Television and Radio Artists, San Francisco-Northern California Local.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:00:00] I’m Ericka Cruz Guevarra and welcome to The Bay, local news to keep you rooted. So I went to the doctor’s the other day, and as expected, the nurse asked some pretty basic questions. How tall am I? Do I exercise? Any history of cancer in the family? Then, when the doctor walked in, she asked a pretty surprising question. Would it be okay if they used some sort of automated transcriber to take notes on my visit? An automated transcriber, as in AI, I asked. Turns out AI is everywhere, including in the doctor’s office. Some in the healthcare industry say AI is making their lives easier. But others, like the mental healthcare workers at Kaiser are also worried that it could replace them entirely.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:01:05] A lot of our members are afraid that it’s going to shift into full-blown therapy, right? That there are going to be new technologies that allow Kaiser to provide, you know, chat-based mental health care.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:01:20] Today, will AI replace your therapist? And why the debate at Kaiser is worth watching.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:01:38] Health care is an industry that is usually pretty slow to adopt new technology, but the experts that I talk to say that AI is different.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:01:49] April Dembosky is a healthcare correspondent for KQED.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:01:52] Health systems are really excited about the potential that AI has primarily in this moment to improve diagnostics, but also to cut down on paperwork and administrative tasks. So if you go see a medical doctor at Sutter or Kaiser right now, very likely you have been or very soon will be asked if it’s okay for the doctor to use an AI note taker where they will use their cell phone. To record the interaction and then the AI will summarize and write notes for your medical chart.\u003c/p>\n\u003cp>\u003cstrong>The Pitt \u003c/strong>[00:02:29] I have an app on my phone that can listen to our conversation and the details of my physical exam and write it all up in your medical record. Wow.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:02:39] If folks out there are watching The Pitt, this actually came up in episode two. So the episode that just came out last week. So there’s a new doctor in the ER and she’s introducing the residents to the concept of AI note takers.\u003c/p>\n\u003cp>\u003cstrong>Doctor (The Pitt) \u003c/strong>[00:02:55] What do you think?\u003c/p>\n\u003cp>\u003cstrong>Medical Student (The Pitt) \u003c/strong>[00:02:56] Well, I don’t think it’s a cardiac.\u003c/p>\n\u003cp>\u003cstrong>Doctor (The Pitt) \u003c/strong>[00:02:58] I mean, what do you think of the app?\u003c/p>\n\u003cp>\u003cstrong>Medical Student (The Pitt) \u003c/strong>00:03:00] I mean, it’s hard to say without seeing the full thing.\u003c/p>\n\u003cp>\u003cstrong>Doctor (The Pitt)\u003c/strong> [00:03:02] Take a look.\u003c/p>\n\u003cp>\u003cstrong>Medical Student (The Pitt) \u003c/strong>[00:03:04] Oh my God, do you know how much time this will save?\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:03:07] And so she takes out her cell phone in the exam room and tells a patient, you know, it’s going to record their interaction. And afterward they walk out, they walk over to a computer and the AI has already written a summary of the exam in the patient’s chart.\u003c/p>\n\u003cp>\u003cstrong>Medical Student (The Pitt) \u003c/strong>[00:03:24] Well, excuse me, it says here she takes risperdol and antipsychotics. She takes restoril when needed for sleep, so is that, um…\u003c/p>\n\u003cp>\u003cstrong>Medical Student (The Pitt) \u003c/strong>[00:03:31] AI, almost intelligent.\u003c/p>\n\u003cp>\u003cstrong>Doctor (The Pitt)\u003c/strong> [00:03:34] You must always carefully proofread and correct the minor errors. It’s excellent, but not perfect.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:03:44] That’s one of the ways that AI is most present in our healthcare right now. I mean, I have friends in the Bay Area who work in healthcare who, you know, I saw some for dinner a little while ago and you know they said, I am here tonight because of the AI note taker. You know, like because the AI notetaker like did my charting for me, I am able to be here and hanging out with you.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:04:12] Wow, that is so interesting. And yeah, I mean, we’re wrestling with the role of AI in our healthcare and popular culture, but also in real life right now. I know this is a big, big question that is especially relevant for mental healthcare workers in Northern California right now, specifically at Kaiser. Can you explain? April, why this is such a relevant conversation among mental health care workers right now in particular.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:04:44] Sure, so mental health clinicians at Kaiser are in contract negotiations right now. They’ve actually been in bargaining for this next contract for about six months now. So it’s been kind of dragging along. And one of the sticking points is actually around AI. So, mental health workers, they know that AI is here to stay in health care, but when it comes to mental health care they want some simple guardrails. They want to make sure that they are part of seeing that AI is rolled out responsibly in a way that protects patients’ privacy, but also in a ways that protects their own jobs. And so one of the things that they’ve asked for in their contract is language that says specifically any introduction of new AI tools will be used only to assist therapists, but it will not be used to replace them. To them, I think this sounds like a really reasonable ask, but they were really surprised when Kaiser said no.\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:06:00] So again, they want flexibility to increase their use of AI.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:06:06] I talked to Ilana Marcucci-Morris. She’s a clinical social worker at Kaiser. She works in the intake department, and she’s a member of the union that is bargaining this contract. It’s called the National Union of Health Care Workers, NUHW.\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:06:22] When we ask that AI not replace us, they will not put that language in.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:06:28] And when I talk to her, she says, I’m a millennial, I love gadgets, I love tools, you know, I get it. We just want some simple protections here.\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:06:37] A lot of our members are afraid that it’s going to shift into full blown therapy, right? That there are going to be new technologies that allow Kaiser to not just skip the licensed triage, but to provide, you know, chat based mental health care.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:06:54] One of the reasons they’re surprised is because their sister union in Southern California had asked for the same language and Kaiser agreed to it. And that contract was signed last May. And so basically, you know, a month or so after signing a contract that included this language, Kaiser was backing off saying, we don’t wanna commit to that anymore.\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:07:20] I mean, they’ll say, no, that’s not our intention. But when we say, hey, can you put that it’s not your intention in the contract? Well, we can’t predict the future. We need to maintain flexibility.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:07:38] So it sounds like these mental health care workers are afraid for their jobs, but some of this technology is already being used. What is it about these tools that they are so concerned about?\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:07:54] Basically, Kaiser is excited about getting clinicians to use this note-taking software so that it will free them up to see more patients in a day. But clinicians are really worried about this. I think they’re worried about the privacy and data security, where are these recordings going, how long are they kept, how well are they protected, who else can see them. But specifically, I think they’re also really concerned about how this technology could influence the patient interaction.\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:08:27] I wouldn’t want a recording of my disagreements with a family member or my trauma.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:08:34] And so what Ilana says is talking to your doctor about a fever or a skin condition, it’s really different from talking to your therapist about really vulnerable, really emotional things that are going on in your life. And they’re concerned that patients, if they know they’re being recorded, that it might cause them to hold back.\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:09:00] A big part of our work is that human connection and rapport.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:09:08] So Kaiser clinicians are basically saying, look, you know, right now this technology is optional for us to use, but we’re really worried that Kaiser is going to, you know, try to force us to use it, perhaps even in clinical situations where we think it could be harmful.\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:09:27] Having a human being in your court that is trained and is a professional giving you warmth and encouragement and evidence-based direction is something that technology just can’t replace.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:09:44] AI has already taken roles that people used to have at Kaiser, like doing intake for mental health care. Patients now have the option of doing an e-visit through the app, where you click through a series of questions and the algorithm comes up with a score and recommends where you go next. So far, there isn’t a Kaiser therapist chatbot. Though it hasn’t stopped a lot of people from seeking help for their problems outside of the healthcare system altogether. And April, we’re also in an environment where many people are seeking out mental health help through chatbots, including teenagers. Are patient preferences around this changing as well? And how do mental health experts respond to that?\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:10:40] In the last few years, we’ve seen a huge rise of consumer facing chatbots and these are not therapists to be clear, but people are starting to use them as therapists. This is a trend that is already taken off because they are available immediately. You can tell them how to interact with you and they are always there. There are clinical psychologists who have. You know, been working on a verified evidence-based, widely tested kind of AI chat bot for therapy for at least six years now. And what they will tell you is it takes a really, really long time to develop a proven product like that, that, you know actually conforms to the standards of delivering therapy.\u003c/p>\n\u003cp>\u003cstrong>Jodi Halpern \u003c/strong>[00:11:33] We cannot institute any of this on a large scale population level without studying it first and making sure it’s safe.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:11:42] Jodi Halpern is a bioethics professor at UC Berkeley. Jodi Helpern talks about the potential that chatbots have in cognitive behavioral therapy, which is a particular kind of therapy that tends to be a little bit more formal, a little more formulaic, but she’s very circumspect when it comes to relational therapy.\u003c/p>\n\u003cp>\u003cstrong>Jodi Halpern \u003c/strong>[00:12:04] In the meeting with an empathic human face-to-face, there is the possibility for the patient really to develop trust. And that’s actually a powerful element in improving health outcomes.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:12:20] Chatbots are not very good at this, especially consumer-facing chatbots are designed to be affirmative. Sycophantic is the word that experts use. They’re just designed to validate everything you say.\u003c/p>\n\u003cp>\u003cstrong>Jodi Halpern \u003c/strong>[00:12:40] We need more skillful human workforce in the mental health area to meet our unmet needs. We need AI to unburden the skillful human force through ambient medical records and other forms that don’t have to be intrusive or overly privacy invading, but they can take the workload off clinicians.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:13:06] Coming back to Kaiser, April, many of their employees are already using AI. No Kaiser AI therapists as of now, although many of the workers like Alana are worried that there could be. Has Kaiser had any response to this story or any thoughts on AI or contract negotiations that they’ve shared with you?\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:13:28] Kaiser has not had a lot to say about this. I’ve interacted with them a fair amount asking for interviews multiple times, and they have not been willing to sit down and talk about this, they shared a statement. It says in part that artificial intelligence tools at Kaiser don’t make medical decisions. Our physicians and care teams are always at the center of decision-making with our patients. AI does not replace human assessment and care, but they do see artificial intelligence holding, as they say, significant potential to benefit healthcare by supporting better diagnostics, enhancing patient-clinician relationships, optimizing clinicians’ time, and ensuring fairness in care experiences and health outcomes by addressing individual needs.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:14:23] And I mean, it does seem like consumer trends around AI are one thing, April, but it also seems like these sort of large healthcare systems like Kaiser have a really big role to play in terms of the role that AI could play in the future as well. I mean why do you think it’s important to watch what Kaiser does from here?\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:14:48] Kaiser is a large healthcare institution. It has power. It can influence how quickly and how broadly new technologies are adopted in a way that could have impact on the industry as a whole. And it’s also one of the very few systems that has a mental health union that’s trying to influence that process. So I think that those things put together just make it a really interesting health system to watch. For the way that that influence works on how patients access healthcare and how mental health clinicians do their jobs.\u003c/p>\n\n",
"blocks": [],
"excerpt": "In their latest contract negotiations, Kaiser Permanente’s mental health clinicians in Northern California are looking for reassurance that AI won't replace them. ",
"status": "publish",
"parent": 0,
"modified": 1769195154,
"stats": {
"hasAudio": true,
"hasVideo": false,
"hasChartOrMap": false,
"iframeSrcs": [],
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"hasPolis": false,
"paragraphCount": 52,
"wordCount": 2561
},
"headData": {
"title": "Is AI Coming for Your Therapist’s Job? | KQED",
"description": "In their latest contract negotiations, Kaiser Permanente’s mental health clinicians in Northern California are looking for reassurance that AI won't replace them. ",
"ogTitle": "",
"ogDescription": "",
"ogImgId": "",
"twTitle": "",
"twDescription": "",
"twImgId": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Is AI Coming for Your Therapist’s Job?",
"datePublished": "2026-01-23T03:00:29-08:00",
"dateModified": "2026-01-23T11:05:54-08:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"primaryCategory": {
"termId": 8,
"slug": "news",
"name": "News"
},
"source": "The Bay",
"sourceUrl": "https://www.kqed.org/podcasts/thebay",
"audioUrl": "https://www.podtrac.com/pts/redirect.mp3/traffic.megaphone.fm/KQINC3808554854.mp3",
"sticky": false,
"nprStoryId": "kqed-12070805",
"templateType": "standard",
"featuredImageType": "standard",
"excludeFromSiteSearch": "Include",
"articleAge": "0",
"path": "/news/12070805/is-ai-coming-for-your-therapists-job",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cspan style=\"font-weight: 400\">The health care industry has often been slow to adopt new technology — but not when it comes to AI. And as Kaiser Permanente’s mental health clinicians in Northern California negotiate their latest contract with the company, they’re looking for reassurance that AI isn’t coming for their jobs.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Links:\u003c/span>\u003c/p>\n\u003cul>\n\u003cli style=\"font-weight: 400\">\u003ca href=\"https://www.kqed.org/science/1999553/will-ai-replace-your-therapist-kaiser-wont-say-no\">Will AI Replace Your Therapist? Kaiser Won’t Say No\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC3808554854\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">Some members of the KQED podcast team are represented by The Screen Actors Guild, American Federation of Television and Radio Artists, San Francisco-Northern California Local.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:00:00] I’m Ericka Cruz Guevarra and welcome to The Bay, local news to keep you rooted. So I went to the doctor’s the other day, and as expected, the nurse asked some pretty basic questions. How tall am I? Do I exercise? Any history of cancer in the family? Then, when the doctor walked in, she asked a pretty surprising question. Would it be okay if they used some sort of automated transcriber to take notes on my visit? An automated transcriber, as in AI, I asked. Turns out AI is everywhere, including in the doctor’s office. Some in the healthcare industry say AI is making their lives easier. But others, like the mental healthcare workers at Kaiser are also worried that it could replace them entirely.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:01:05] A lot of our members are afraid that it’s going to shift into full-blown therapy, right? That there are going to be new technologies that allow Kaiser to provide, you know, chat-based mental health care.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:01:20] Today, will AI replace your therapist? And why the debate at Kaiser is worth watching.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:01:38] Health care is an industry that is usually pretty slow to adopt new technology, but the experts that I talk to say that AI is different.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:01:49] April Dembosky is a healthcare correspondent for KQED.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:01:52] Health systems are really excited about the potential that AI has primarily in this moment to improve diagnostics, but also to cut down on paperwork and administrative tasks. So if you go see a medical doctor at Sutter or Kaiser right now, very likely you have been or very soon will be asked if it’s okay for the doctor to use an AI note taker where they will use their cell phone. To record the interaction and then the AI will summarize and write notes for your medical chart.\u003c/p>\n\u003cp>\u003cstrong>The Pitt \u003c/strong>[00:02:29] I have an app on my phone that can listen to our conversation and the details of my physical exam and write it all up in your medical record. Wow.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:02:39] If folks out there are watching The Pitt, this actually came up in episode two. So the episode that just came out last week. So there’s a new doctor in the ER and she’s introducing the residents to the concept of AI note takers.\u003c/p>\n\u003cp>\u003cstrong>Doctor (The Pitt) \u003c/strong>[00:02:55] What do you think?\u003c/p>\n\u003cp>\u003cstrong>Medical Student (The Pitt) \u003c/strong>[00:02:56] Well, I don’t think it’s a cardiac.\u003c/p>\n\u003cp>\u003cstrong>Doctor (The Pitt) \u003c/strong>[00:02:58] I mean, what do you think of the app?\u003c/p>\n\u003cp>\u003cstrong>Medical Student (The Pitt) \u003c/strong>00:03:00] I mean, it’s hard to say without seeing the full thing.\u003c/p>\n\u003cp>\u003cstrong>Doctor (The Pitt)\u003c/strong> [00:03:02] Take a look.\u003c/p>\n\u003cp>\u003cstrong>Medical Student (The Pitt) \u003c/strong>[00:03:04] Oh my God, do you know how much time this will save?\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:03:07] And so she takes out her cell phone in the exam room and tells a patient, you know, it’s going to record their interaction. And afterward they walk out, they walk over to a computer and the AI has already written a summary of the exam in the patient’s chart.\u003c/p>\n\u003cp>\u003cstrong>Medical Student (The Pitt) \u003c/strong>[00:03:24] Well, excuse me, it says here she takes risperdol and antipsychotics. She takes restoril when needed for sleep, so is that, um…\u003c/p>\n\u003cp>\u003cstrong>Medical Student (The Pitt) \u003c/strong>[00:03:31] AI, almost intelligent.\u003c/p>\n\u003cp>\u003cstrong>Doctor (The Pitt)\u003c/strong> [00:03:34] You must always carefully proofread and correct the minor errors. It’s excellent, but not perfect.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:03:44] That’s one of the ways that AI is most present in our healthcare right now. I mean, I have friends in the Bay Area who work in healthcare who, you know, I saw some for dinner a little while ago and you know they said, I am here tonight because of the AI note taker. You know, like because the AI notetaker like did my charting for me, I am able to be here and hanging out with you.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:04:12] Wow, that is so interesting. And yeah, I mean, we’re wrestling with the role of AI in our healthcare and popular culture, but also in real life right now. I know this is a big, big question that is especially relevant for mental healthcare workers in Northern California right now, specifically at Kaiser. Can you explain? April, why this is such a relevant conversation among mental health care workers right now in particular.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:04:44] Sure, so mental health clinicians at Kaiser are in contract negotiations right now. They’ve actually been in bargaining for this next contract for about six months now. So it’s been kind of dragging along. And one of the sticking points is actually around AI. So, mental health workers, they know that AI is here to stay in health care, but when it comes to mental health care they want some simple guardrails. They want to make sure that they are part of seeing that AI is rolled out responsibly in a way that protects patients’ privacy, but also in a ways that protects their own jobs. And so one of the things that they’ve asked for in their contract is language that says specifically any introduction of new AI tools will be used only to assist therapists, but it will not be used to replace them. To them, I think this sounds like a really reasonable ask, but they were really surprised when Kaiser said no.\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:06:00] So again, they want flexibility to increase their use of AI.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:06:06] I talked to Ilana Marcucci-Morris. She’s a clinical social worker at Kaiser. She works in the intake department, and she’s a member of the union that is bargaining this contract. It’s called the National Union of Health Care Workers, NUHW.\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:06:22] When we ask that AI not replace us, they will not put that language in.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:06:28] And when I talk to her, she says, I’m a millennial, I love gadgets, I love tools, you know, I get it. We just want some simple protections here.\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:06:37] A lot of our members are afraid that it’s going to shift into full blown therapy, right? That there are going to be new technologies that allow Kaiser to not just skip the licensed triage, but to provide, you know, chat based mental health care.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:06:54] One of the reasons they’re surprised is because their sister union in Southern California had asked for the same language and Kaiser agreed to it. And that contract was signed last May. And so basically, you know, a month or so after signing a contract that included this language, Kaiser was backing off saying, we don’t wanna commit to that anymore.\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:07:20] I mean, they’ll say, no, that’s not our intention. But when we say, hey, can you put that it’s not your intention in the contract? Well, we can’t predict the future. We need to maintain flexibility.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:07:38] So it sounds like these mental health care workers are afraid for their jobs, but some of this technology is already being used. What is it about these tools that they are so concerned about?\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:07:54] Basically, Kaiser is excited about getting clinicians to use this note-taking software so that it will free them up to see more patients in a day. But clinicians are really worried about this. I think they’re worried about the privacy and data security, where are these recordings going, how long are they kept, how well are they protected, who else can see them. But specifically, I think they’re also really concerned about how this technology could influence the patient interaction.\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:08:27] I wouldn’t want a recording of my disagreements with a family member or my trauma.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:08:34] And so what Ilana says is talking to your doctor about a fever or a skin condition, it’s really different from talking to your therapist about really vulnerable, really emotional things that are going on in your life. And they’re concerned that patients, if they know they’re being recorded, that it might cause them to hold back.\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:09:00] A big part of our work is that human connection and rapport.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:09:08] So Kaiser clinicians are basically saying, look, you know, right now this technology is optional for us to use, but we’re really worried that Kaiser is going to, you know, try to force us to use it, perhaps even in clinical situations where we think it could be harmful.\u003c/p>\n\u003cp>\u003cstrong>Ilana Marcucci-Morris \u003c/strong>[00:09:27] Having a human being in your court that is trained and is a professional giving you warmth and encouragement and evidence-based direction is something that technology just can’t replace.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:09:44] AI has already taken roles that people used to have at Kaiser, like doing intake for mental health care. Patients now have the option of doing an e-visit through the app, where you click through a series of questions and the algorithm comes up with a score and recommends where you go next. So far, there isn’t a Kaiser therapist chatbot. Though it hasn’t stopped a lot of people from seeking help for their problems outside of the healthcare system altogether. And April, we’re also in an environment where many people are seeking out mental health help through chatbots, including teenagers. Are patient preferences around this changing as well? And how do mental health experts respond to that?\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:10:40] In the last few years, we’ve seen a huge rise of consumer facing chatbots and these are not therapists to be clear, but people are starting to use them as therapists. This is a trend that is already taken off because they are available immediately. You can tell them how to interact with you and they are always there. There are clinical psychologists who have. You know, been working on a verified evidence-based, widely tested kind of AI chat bot for therapy for at least six years now. And what they will tell you is it takes a really, really long time to develop a proven product like that, that, you know actually conforms to the standards of delivering therapy.\u003c/p>\n\u003cp>\u003cstrong>Jodi Halpern \u003c/strong>[00:11:33] We cannot institute any of this on a large scale population level without studying it first and making sure it’s safe.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:11:42] Jodi Halpern is a bioethics professor at UC Berkeley. Jodi Helpern talks about the potential that chatbots have in cognitive behavioral therapy, which is a particular kind of therapy that tends to be a little bit more formal, a little more formulaic, but she’s very circumspect when it comes to relational therapy.\u003c/p>\n\u003cp>\u003cstrong>Jodi Halpern \u003c/strong>[00:12:04] In the meeting with an empathic human face-to-face, there is the possibility for the patient really to develop trust. And that’s actually a powerful element in improving health outcomes.\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:12:20] Chatbots are not very good at this, especially consumer-facing chatbots are designed to be affirmative. Sycophantic is the word that experts use. They’re just designed to validate everything you say.\u003c/p>\n\u003cp>\u003cstrong>Jodi Halpern \u003c/strong>[00:12:40] We need more skillful human workforce in the mental health area to meet our unmet needs. We need AI to unburden the skillful human force through ambient medical records and other forms that don’t have to be intrusive or overly privacy invading, but they can take the workload off clinicians.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:13:06] Coming back to Kaiser, April, many of their employees are already using AI. No Kaiser AI therapists as of now, although many of the workers like Alana are worried that there could be. Has Kaiser had any response to this story or any thoughts on AI or contract negotiations that they’ve shared with you?\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:13:28] Kaiser has not had a lot to say about this. I’ve interacted with them a fair amount asking for interviews multiple times, and they have not been willing to sit down and talk about this, they shared a statement. It says in part that artificial intelligence tools at Kaiser don’t make medical decisions. Our physicians and care teams are always at the center of decision-making with our patients. AI does not replace human assessment and care, but they do see artificial intelligence holding, as they say, significant potential to benefit healthcare by supporting better diagnostics, enhancing patient-clinician relationships, optimizing clinicians’ time, and ensuring fairness in care experiences and health outcomes by addressing individual needs.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:14:23] And I mean, it does seem like consumer trends around AI are one thing, April, but it also seems like these sort of large healthcare systems like Kaiser have a really big role to play in terms of the role that AI could play in the future as well. I mean why do you think it’s important to watch what Kaiser does from here?\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "floatright"
},
"numeric": [
"floatright"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cstrong>April Dembosky \u003c/strong>[00:14:48] Kaiser is a large healthcare institution. It has power. It can influence how quickly and how broadly new technologies are adopted in a way that could have impact on the industry as a whole. And it’s also one of the very few systems that has a mental health union that’s trying to influence that process. So I think that those things put together just make it a really interesting health system to watch. For the way that that influence works on how patients access healthcare and how mental health clinicians do their jobs.\u003c/p>\n\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/12070805/is-ai-coming-for-your-therapists-job",
"authors": [
"8654",
"3205",
"11649",
"11831"
],
"categories": [
"news_8"
],
"tags": [
"news_25184",
"news_36279",
"news_33812",
"news_421",
"news_6637",
"news_22598",
"news_20782"
],
"featImg": "news_12070807",
"label": "source_news_12070805"
}
},
"podcastsReducer": {
"isFetching": false,
"fetchFailed": false,
"hasFetched": false,
"podcasts": {}
},
"radioProgramsReducer": {
"isFetching": false,
"fetchFailed": false,
"hasFetched": false,
"radioPrograms": {}
},
"radioSearchSegmentsReducer": {},
"programsReducer": {
"all-things-considered": {
"id": "all-things-considered",
"title": "All Things Considered",
"info": "Every weekday, \u003cem>All Things Considered\u003c/em> hosts Robert Siegel, Audie Cornish, Ari Shapiro, and Kelly McEvers present the program's trademark mix of news, interviews, commentaries, reviews, and offbeat features. Michel Martin hosts on the weekends.",
"airtime": "MON-FRI 1pm-2pm, 4:30pm-6:30pm\u003cbr />SAT-SUN 5pm-6pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/All-Things-Considered-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/all-things-considered/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/all-things-considered"
},
"american-suburb-podcast": {
"id": "american-suburb-podcast",
"title": "American Suburb: The Podcast",
"tagline": "The flip side of gentrification, told through one town",
"info": "Gentrification is changing cities across America, forcing people from neighborhoods they have long called home. Call them the displaced. Now those priced out of the Bay Area are looking for a better life in an unlikely place. American Suburb follows this migration to one California town along the Delta, 45 miles from San Francisco. But is this once sleepy suburb ready for them?",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/American-Suburb-Podcast-Tile-703x703-1.jpg",
"officialWebsiteLink": "/news/series/american-suburb-podcast",
"meta": {
"site": "news",
"source": "kqed",
"order": 19
},
"link": "/news/series/american-suburb-podcast/",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/RBrW",
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?mt=2&id=1287748328",
"tuneIn": "https://tunein.com/radio/American-Suburb-p1086805/",
"rss": "https://ww2.kqed.org/news/series/american-suburb-podcast/feed/podcast",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkMzMDExODgxNjA5"
}
},
"baycurious": {
"id": "baycurious",
"title": "Bay Curious",
"tagline": "Exploring the Bay Area, one question at a time",
"info": "KQED’s new podcast, Bay Curious, gets to the bottom of the mysteries — both profound and peculiar — that give the Bay Area its unique identity. And we’ll do it with your help! You ask the questions. You decide what Bay Curious investigates. And you join us on the journey to find the answers.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Bay-Curious-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Bay Curious",
"officialWebsiteLink": "/news/series/baycurious",
"meta": {
"site": "news",
"source": "kqed",
"order": 3
},
"link": "/podcasts/baycurious",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/bay-curious/id1172473406",
"npr": "https://www.npr.org/podcasts/500557090/bay-curious",
"rss": "https://ww2.kqed.org/news/category/bay-curious-podcast/feed/podcast",
"amazon": "https://music.amazon.com/podcasts/9a90d476-aa04-455d-9a4c-0871ed6216d4/bay-curious",
"stitcher": "https://www.stitcher.com/podcast/kqed/bay-curious",
"spotify": "https://open.spotify.com/show/6O76IdmhixfijmhTZLIJ8k"
}
},
"bbc-world-service": {
"id": "bbc-world-service",
"title": "BBC World Service",
"info": "The day's top stories from BBC News compiled twice daily in the week, once at weekends.",
"airtime": "MON-FRI 9pm-10pm, TUE-FRI 1am-2am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/BBC-World-Service-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.bbc.co.uk/sounds/play/live:bbc_world_service",
"meta": {
"site": "news",
"source": "BBC World Service"
},
"link": "/radio/program/bbc-world-service",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/global-news-podcast/id135067274?mt=2",
"tuneIn": "https://tunein.com/radio/BBC-World-Service-p455581/",
"rss": "https://podcasts.files.bbci.co.uk/p02nq0gn.rss"
}
},
"californiareport": {
"id": "californiareport",
"title": "The California Report",
"tagline": "California, day by day",
"info": "KQED’s statewide radio news program providing daily coverage of issues, trends and public policy decisions.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-California-Report-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED The California Report",
"officialWebsiteLink": "/californiareport",
"meta": {
"site": "news",
"source": "kqed",
"order": 8
},
"link": "/californiareport",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/kqeds-the-california-report/id79681292",
"amazon": "https://music.amazon.com/podcasts/26099305-72af-4542-9dde-ac1807fe36d5/kqed-s-the-california-report",
"npr": "https://www.npr.org/podcasts/432285393/the-california-report",
"stitcher": "https://www.stitcher.com/podcast/kqedfm-kqeds-the-california-report-podcast-8838",
"rss": "https://ww2.kqed.org/news/tag/tcram/feed/podcast"
}
},
"californiareportmagazine": {
"id": "californiareportmagazine",
"title": "The California Report Magazine",
"tagline": "Your state, your stories",
"info": "Every week, The California Report Magazine takes you on a road trip for the ears: to visit the places and meet the people who make California unique. The in-depth storytelling podcast from the California Report.",
"airtime": "FRI 4:30pm-5pm, 6:30pm-7pm, 11pm-11:30pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-California-Report-Magazine-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED The California Report Magazine",
"officialWebsiteLink": "/californiareportmagazine",
"meta": {
"site": "news",
"source": "kqed",
"order": 10
},
"link": "/californiareportmagazine",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/the-california-report-magazine/id1314750545",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM3NjkwNjk1OTAz",
"npr": "https://www.npr.org/podcasts/564733126/the-california-report-magazine",
"stitcher": "https://www.stitcher.com/podcast/kqed/the-california-report-magazine",
"rss": "https://ww2.kqed.org/news/tag/tcrmag/feed/podcast"
}
},
"city-arts": {
"id": "city-arts",
"title": "City Arts & Lectures",
"info": "A one-hour radio program to hear celebrated writers, artists and thinkers address contemporary ideas and values, often discussing the creative process. Please note: tapes or transcripts are not available",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/05/cityartsandlecture-300x300.jpg",
"officialWebsiteLink": "https://www.cityarts.net/",
"airtime": "SUN 1pm-2pm, TUE 10pm, WED 1am",
"meta": {
"site": "news",
"source": "City Arts & Lectures"
},
"link": "https://www.cityarts.net",
"subscribe": {
"tuneIn": "https://tunein.com/radio/City-Arts-and-Lectures-p692/",
"rss": "https://www.cityarts.net/feed/"
}
},
"closealltabs": {
"id": "closealltabs",
"title": "Close All Tabs",
"tagline": "Your irreverent guide to the trends redefining our world",
"info": "Close All Tabs breaks down how digital culture shapes our world through thoughtful insights and irreverent humor.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/02/CAT_2_Tile-scaled.jpg",
"imageAlt": "KQED Close All Tabs",
"officialWebsiteLink": "/podcasts/closealltabs",
"meta": {
"site": "news",
"source": "kqed",
"order": 1
},
"link": "/podcasts/closealltabs",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/close-all-tabs/id214663465",
"rss": "https://feeds.megaphone.fm/KQINC6993880386",
"amazon": "https://music.amazon.com/podcasts/92d9d4ac-67a3-4eed-b10a-fb45d45b1ef2/close-all-tabs",
"spotify": "https://open.spotify.com/show/6LAJFHnGK1pYXYzv6SIol6?si=deb0cae19813417c"
}
},
"code-switch-life-kit": {
"id": "code-switch-life-kit",
"title": "Code Switch / Life Kit",
"info": "\u003cem>Code Switch\u003c/em>, which listeners will hear in the first part of the hour, has fearless and much-needed conversations about race. Hosted by journalists of color, the show tackles the subject of race head-on, exploring how it impacts every part of society — from politics and pop culture to history, sports and more.\u003cbr />\u003cbr />\u003cem>Life Kit\u003c/em>, which will be in the second part of the hour, guides you through spaces and feelings no one prepares you for — from finances to mental health, from workplace microaggressions to imposter syndrome, from relationships to parenting. The show features experts with real world experience and shares their knowledge. Because everyone needs a little help being human.\u003cbr />\u003cbr />\u003ca href=\"https://www.npr.org/podcasts/510312/codeswitch\">\u003cem>Code Switch\u003c/em> offical site and podcast\u003c/a>\u003cbr />\u003ca href=\"https://www.npr.org/lifekit\">\u003cem>Life Kit\u003c/em> offical site and podcast\u003c/a>\u003cbr />",
"airtime": "SUN 9pm-10pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Code-Switch-Life-Kit-Podcast-Tile-360x360-1.jpg",
"meta": {
"site": "radio",
"source": "npr"
},
"link": "/radio/program/code-switch-life-kit",
"subscribe": {
"apple": "https://podcasts.apple.com/podcast/1112190608?mt=2&at=11l79Y&ct=nprdirectory",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly93d3cubnByLm9yZy9yc3MvcG9kY2FzdC5waHA_aWQ9NTEwMzEy",
"spotify": "https://open.spotify.com/show/3bExJ9JQpkwNhoHvaIIuyV",
"rss": "https://feeds.npr.org/510312/podcast.xml"
}
},
"commonwealth-club": {
"id": "commonwealth-club",
"title": "Commonwealth Club of California Podcast",
"info": "The Commonwealth Club of California is the nation's oldest and largest public affairs forum. As a non-partisan forum, The Club brings to the public airwaves diverse viewpoints on important topics. The Club's weekly radio broadcast - the oldest in the U.S., dating back to 1924 - is carried across the nation on public radio stations and is now podcasting. Our website archive features audio of our recent programs, as well as selected speeches from our long and distinguished history. This podcast feed is usually updated twice a week and is always un-edited.",
"airtime": "THU 10pm, FRI 1am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Commonwealth-Club-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.commonwealthclub.org/podcasts",
"meta": {
"site": "news",
"source": "Commonwealth Club of California"
},
"link": "/radio/program/commonwealth-club",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/commonwealth-club-of-california-podcast/id976334034?mt=2",
"google": "https://podcasts.google.com/feed/aHR0cDovL3d3dy5jb21tb253ZWFsdGhjbHViLm9yZy9hdWRpby9wb2RjYXN0L3dlZWtseS54bWw",
"tuneIn": "https://tunein.com/radio/Commonwealth-Club-of-California-p1060/"
}
},
"forum": {
"id": "forum",
"title": "Forum",
"tagline": "The conversation starts here",
"info": "KQED’s live call-in program discussing local, state, national and international issues, as well as in-depth interviews.",
"airtime": "MON-FRI 9am-11am, 10pm-11pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Forum-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Forum with Mina Kim and Alexis Madrigal",
"officialWebsiteLink": "/forum",
"meta": {
"site": "news",
"source": "kqed",
"order": 9
},
"link": "/forum",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/kqeds-forum/id73329719",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM5NTU3MzgxNjMz",
"npr": "https://www.npr.org/podcasts/432307980/forum",
"stitcher": "https://www.stitcher.com/podcast/kqedfm-kqeds-forum-podcast",
"rss": "https://feeds.megaphone.fm/KQINC9557381633"
}
},
"freakonomics-radio": {
"id": "freakonomics-radio",
"title": "Freakonomics Radio",
"info": "Freakonomics Radio is a one-hour award-winning podcast and public-radio project hosted by Stephen Dubner, with co-author Steve Levitt as a regular guest. It is produced in partnership with WNYC.",
"imageSrc": "https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/05/freakonomicsRadio.png",
"officialWebsiteLink": "http://freakonomics.com/",
"airtime": "SUN 1am-2am, SAT 3pm-4pm",
"meta": {
"site": "radio",
"source": "WNYC"
},
"link": "/radio/program/freakonomics-radio",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/4s8b",
"apple": "https://itunes.apple.com/us/podcast/freakonomics-radio/id354668519",
"tuneIn": "https://tunein.com/podcasts/WNYC-Podcasts/Freakonomics-Radio-p272293/",
"rss": "https://feeds.feedburner.com/freakonomicsradio"
}
},
"fresh-air": {
"id": "fresh-air",
"title": "Fresh Air",
"info": "Hosted by Terry Gross, \u003cem>Fresh Air from WHYY\u003c/em> is the Peabody Award-winning weekday magazine of contemporary arts and issues. One of public radio's most popular programs, Fresh Air features intimate conversations with today's biggest luminaries.",
"airtime": "MON-FRI 7pm-8pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Fresh-Air-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/fresh-air/",
"meta": {
"site": "radio",
"source": "npr"
},
"link": "/radio/program/fresh-air",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/4s8b",
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=214089682&at=11l79Y&ct=nprdirectory",
"tuneIn": "https://tunein.com/radio/Fresh-Air-p17/",
"rss": "https://feeds.npr.org/381444908/podcast.xml"
}
},
"here-and-now": {
"id": "here-and-now",
"title": "Here & Now",
"info": "A live production of NPR and WBUR Boston, in collaboration with stations across the country, Here & Now reflects the fluid world of news as it's happening in the middle of the day, with timely, in-depth news, interviews and conversation. Hosted by Robin Young, Jeremy Hobson and Tonya Mosley.",
"airtime": "MON-THU 11am-12pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Here-And-Now-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "http://www.wbur.org/hereandnow",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/here-and-now",
"subsdcribe": {
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?mt=2&id=426698661",
"tuneIn": "https://tunein.com/radio/Here--Now-p211/",
"rss": "https://feeds.npr.org/510051/podcast.xml"
}
},
"hidden-brain": {
"id": "hidden-brain",
"title": "Hidden Brain",
"info": "Shankar Vedantam uses science and storytelling to reveal the unconscious patterns that drive human behavior, shape our choices and direct our relationships.",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/05/hiddenbrain.jpg",
"officialWebsiteLink": "https://www.npr.org/series/423302056/hidden-brain",
"airtime": "SUN 7pm-8pm",
"meta": {
"site": "news",
"source": "NPR"
},
"link": "/radio/program/hidden-brain",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/hidden-brain/id1028908750?mt=2",
"tuneIn": "https://tunein.com/podcasts/Science-Podcasts/Hidden-Brain-p787503/",
"rss": "https://feeds.npr.org/510308/podcast.xml"
}
},
"how-i-built-this": {
"id": "how-i-built-this",
"title": "How I Built This with Guy Raz",
"info": "Guy Raz dives into the stories behind some of the world's best known companies. How I Built This weaves a narrative journey about innovators, entrepreneurs and idealists—and the movements they built.",
"imageSrc": "https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/05/howIBuiltThis.png",
"officialWebsiteLink": "https://www.npr.org/podcasts/510313/how-i-built-this",
"airtime": "SUN 7:30pm-8pm",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/how-i-built-this",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/3zxy",
"apple": "https://itunes.apple.com/us/podcast/how-i-built-this-with-guy-raz/id1150510297?mt=2",
"tuneIn": "https://tunein.com/podcasts/Arts--Culture-Podcasts/How-I-Built-This-p910896/",
"rss": "https://feeds.npr.org/510313/podcast.xml"
}
},
"hyphenacion": {
"id": "hyphenacion",
"title": "Hyphenación",
"tagline": "Where conversation and cultura meet",
"info": "What kind of no sabo word is Hyphenación? For us, it’s about living within a hyphenation. Like being a third-gen Mexican-American from the Texas border now living that Bay Area Chicano life. Like Xorje! Each week we bring together a couple of hyphenated Latinos to talk all about personal life choices: family, careers, relationships, belonging … everything is on the table. ",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/03/Hyphenacion_FinalAssets_PodcastTile.png",
"imageAlt": "KQED Hyphenación",
"officialWebsiteLink": "/podcasts/hyphenacion",
"meta": {
"site": "news",
"source": "kqed",
"order": 15
},
"link": "/podcasts/hyphenacion",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/hyphenaci%C3%B3n/id1191591838",
"spotify": "https://open.spotify.com/show/2p3Fifq96nw9BPcmFdIq0o?si=39209f7b25774f38",
"youtube": "https://www.youtube.com/c/kqedarts",
"amazon": "https://music.amazon.com/podcasts/6c3dd23c-93fb-4aab-97ba-1725fa6315f1/hyphenaci%C3%B3n",
"rss": "https://feeds.megaphone.fm/KQINC2275451163"
}
},
"jerrybrown": {
"id": "jerrybrown",
"title": "The Political Mind of Jerry Brown",
"tagline": "Lessons from a lifetime in politics",
"info": "The Political Mind of Jerry Brown brings listeners the wisdom of the former Governor, Mayor, and presidential candidate. Scott Shafer interviewed Brown for more than 40 hours, covering the former governor's life and half-century in the political game – and Brown has some lessons he'd like to share. ",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-Political-Mind-of-Jerry-Brown-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED The Political Mind of Jerry Brown",
"officialWebsiteLink": "/podcasts/jerrybrown",
"meta": {
"site": "news",
"source": "kqed",
"order": 18
},
"link": "/podcasts/jerrybrown",
"subscribe": {
"npr": "https://www.npr.org/podcasts/790253322/the-political-mind-of-jerry-brown",
"apple": "https://itunes.apple.com/us/podcast/id1492194549",
"rss": "https://ww2.kqed.org/news/series/jerrybrown/feed/podcast/",
"tuneIn": "http://tun.in/pjGcK",
"stitcher": "https://www.stitcher.com/podcast/kqed/the-political-mind-of-jerry-brown",
"spotify": "https://open.spotify.com/show/54C1dmuyFyKMFttY6X2j6r?si=K8SgRCoISNK6ZbjpXrX5-w",
"amazon": "https://music.amazon.com/podcasts/44420f75-3b0e-4301-ab3b-16da6b09e543/the-political-mind-of-jerry-brown"
}
},
"latino-usa": {
"id": "latino-usa",
"title": "Latino USA",
"airtime": "MON 1am-2am, SUN 6pm-7pm",
"info": "Latino USA, the radio journal of news and culture, is the only national, English-language radio program produced from a Latino perspective.",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/latinoUsa.jpg",
"officialWebsiteLink": "http://latinousa.org/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/latino-usa",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/xtTd",
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=79681317&at=11l79Y&ct=nprdirectory",
"tuneIn": "https://tunein.com/radio/Latino-USA-p621/",
"rss": "https://feeds.npr.org/510016/podcast.xml"
}
},
"marketplace": {
"id": "marketplace",
"title": "Marketplace",
"info": "Our flagship program, helmed by Kai Ryssdal, examines what the day in money delivered, through stories, conversations, newsworthy numbers and more. Updated Monday through Friday at about 3:30 p.m. PT.",
"airtime": "MON-FRI 4pm-4:30pm, MON-WED 6:30pm-7pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Marketplace-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.marketplace.org/",
"meta": {
"site": "news",
"source": "American Public Media"
},
"link": "/radio/program/marketplace",
"subscribe": {
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=201853034&at=11l79Y&ct=nprdirectory",
"tuneIn": "https://tunein.com/radio/APM-Marketplace-p88/",
"rss": "https://feeds.publicradio.org/public_feeds/marketplace-pm/rss/rss"
}
},
"masters-of-scale": {
"id": "masters-of-scale",
"title": "Masters of Scale",
"info": "Masters of Scale is an original podcast in which LinkedIn co-founder and Greylock Partner Reid Hoffman sets out to describe and prove theories that explain how great entrepreneurs take their companies from zero to a gazillion in ingenious fashion.",
"airtime": "Every other Wednesday June 12 through October 16 at 8pm (repeats Thursdays at 2am)",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Masters-of-Scale-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://mastersofscale.com/",
"meta": {
"site": "radio",
"source": "WaitWhat"
},
"link": "/radio/program/masters-of-scale",
"subscribe": {
"apple": "http://mastersofscale.app.link/",
"rss": "https://rss.art19.com/masters-of-scale"
}
},
"mindshift": {
"id": "mindshift",
"title": "MindShift",
"tagline": "A podcast about the future of learning and how we raise our kids",
"info": "The MindShift podcast explores the innovations in education that are shaping how kids learn. Hosts Ki Sung and Katrina Schwartz introduce listeners to educators, researchers, parents and students who are developing effective ways to improve how kids learn. We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Mindshift-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED MindShift: How We Will Learn",
"officialWebsiteLink": "/mindshift/",
"meta": {
"site": "news",
"source": "kqed",
"order": 12
},
"link": "/podcasts/mindshift",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/mindshift-podcast/id1078765985",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM1NzY0NjAwNDI5",
"npr": "https://www.npr.org/podcasts/464615685/mind-shift-podcast",
"stitcher": "https://www.stitcher.com/podcast/kqed/stories-teachers-share",
"spotify": "https://open.spotify.com/show/0MxSpNYZKNprFLCl7eEtyx"
}
},
"morning-edition": {
"id": "morning-edition",
"title": "Morning Edition",
"info": "\u003cem>Morning Edition\u003c/em> takes listeners around the country and the world with multi-faceted stories and commentaries every weekday. Hosts Steve Inskeep, David Greene and Rachel Martin bring you the latest breaking news and features to prepare you for the day.",
"airtime": "MON-FRI 3am-9am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Morning-Edition-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/morning-edition/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/morning-edition"
},
"onourwatch": {
"id": "onourwatch",
"title": "On Our Watch",
"tagline": "Deeply-reported investigative journalism",
"info": "For decades, the process for how police police themselves has been inconsistent – if not opaque. In some states, like California, these proceedings were completely hidden. After a new police transparency law unsealed scores of internal affairs files, our reporters set out to examine these cases and the shadow world of police discipline. On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. Is it the officers, or the public they've sworn to serve?",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/On-Our-Watch-Podcast-Tile-703x703-1.jpg",
"imageAlt": "On Our Watch from NPR and KQED",
"officialWebsiteLink": "/podcasts/onourwatch",
"meta": {
"site": "news",
"source": "kqed",
"order": 11
},
"link": "/podcasts/onourwatch",
"subscribe": {
"apple": "https://podcasts.apple.com/podcast/id1567098962",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5ucHIub3JnLzUxMDM2MC9wb2RjYXN0LnhtbD9zYz1nb29nbGVwb2RjYXN0cw",
"npr": "https://rpb3r.app.goo.gl/onourwatch",
"spotify": "https://open.spotify.com/show/0OLWoyizopu6tY1XiuX70x",
"tuneIn": "https://tunein.com/radio/On-Our-Watch-p1436229/",
"stitcher": "https://www.stitcher.com/show/on-our-watch",
"rss": "https://feeds.npr.org/510360/podcast.xml"
}
},
"on-the-media": {
"id": "on-the-media",
"title": "On The Media",
"info": "Our weekly podcast explores how the media 'sausage' is made, casts an incisive eye on fluctuations in the marketplace of ideas, and examines threats to the freedom of information and expression in America and abroad. For one hour a week, the show tries to lift the veil from the process of \"making media,\" especially news media, because it's through that lens that we see the world and the world sees us",
"airtime": "SUN 2pm-3pm, MON 12am-1am",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/onTheMedia.png",
"officialWebsiteLink": "https://www.wnycstudios.org/shows/otm",
"meta": {
"site": "news",
"source": "wnyc"
},
"link": "/radio/program/on-the-media",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/on-the-media/id73330715?mt=2",
"tuneIn": "https://tunein.com/radio/On-the-Media-p69/",
"rss": "http://feeds.wnyc.org/onthemedia"
}
},
"pbs-newshour": {
"id": "pbs-newshour",
"title": "PBS NewsHour",
"info": "Analysis, background reports and updates from the PBS NewsHour putting today's news in context.",
"airtime": "MON-FRI 3pm-4pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/PBS-News-Hour-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.pbs.org/newshour/",
"meta": {
"site": "news",
"source": "pbs"
},
"link": "/radio/program/pbs-newshour",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/pbs-newshour-full-show/id394432287?mt=2",
"tuneIn": "https://tunein.com/radio/PBS-NewsHour---Full-Show-p425698/",
"rss": "https://www.pbs.org/newshour/feeds/rss/podcasts/show"
}
},
"perspectives": {
"id": "perspectives",
"title": "Perspectives",
"tagline": "KQED's series of daily listener commentaries since 1991",
"info": "KQED's series of daily listener commentaries since 1991.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/01/Perspectives_Tile_Final.jpg",
"imageAlt": "KQED Perspectives",
"officialWebsiteLink": "/perspectives/",
"meta": {
"site": "radio",
"source": "kqed",
"order": 14
},
"link": "/perspectives",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/id73801135",
"npr": "https://www.npr.org/podcasts/432309616/perspectives",
"rss": "https://ww2.kqed.org/perspectives/category/perspectives/feed/",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly93dzIua3FlZC5vcmcvcGVyc3BlY3RpdmVzL2NhdGVnb3J5L3BlcnNwZWN0aXZlcy9mZWVkLw"
}
},
"planet-money": {
"id": "planet-money",
"title": "Planet Money",
"info": "The economy explained. Imagine you could call up a friend and say, Meet me at the bar and tell me what's going on with the economy. Now imagine that's actually a fun evening.",
"airtime": "SUN 3pm-4pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/planetmoney.jpg",
"officialWebsiteLink": "https://www.npr.org/sections/money/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/planet-money",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/M4f5",
"apple": "https://itunes.apple.com/us/podcast/planet-money/id290783428?mt=2",
"tuneIn": "https://tunein.com/podcasts/Business--Economics-Podcasts/Planet-Money-p164680/",
"rss": "https://feeds.npr.org/510289/podcast.xml"
}
},
"politicalbreakdown": {
"id": "politicalbreakdown",
"title": "Political Breakdown",
"tagline": "Politics from a personal perspective",
"info": "Political Breakdown is a new series that explores the political intersection of California and the nation. Each week hosts Scott Shafer and Marisa Lagos are joined with a new special guest to unpack politics -- with personality — and offer an insider’s glimpse at how politics happens.",
"airtime": "THU 6:30pm-7pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Political-Breakdown-2024-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Political Breakdown",
"officialWebsiteLink": "/podcasts/politicalbreakdown",
"meta": {
"site": "radio",
"source": "kqed",
"order": 5
},
"link": "/podcasts/politicalbreakdown",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/political-breakdown/id1327641087",
"amazon": "https://music.amazon.com/podcasts/e0c2d153-ad36-4c8d-901d-f1da6a724824/political-breakdown",
"npr": "https://www.npr.org/podcasts/572155894/political-breakdown",
"stitcher": "https://www.stitcher.com/podcast/kqed/political-breakdown",
"spotify": "https://open.spotify.com/show/07RVyIjIdk2WDuVehvBMoN",
"rss": "https://ww2.kqed.org/news/tag/political-breakdown/feed/podcast"
}
},
"possible": {
"id": "possible",
"title": "Possible",
"info": "Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. The show features interviews with visionary guests like Trevor Noah, Sam Altman and Janette Sadik-Khan. Possible paints an optimistic portrait of the world we can create through science, policy, business, art and our shared humanity. It asks: What if everything goes right for once? How can we get there? Each episode also includes a short fiction story generated by advanced AI GPT-4, serving as a thought-provoking springboard to speculate how humanity could leverage technology for good.",
"airtime": "SUN 2pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Possible-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.possible.fm/",
"meta": {
"site": "news",
"source": "Possible"
},
"link": "/radio/program/possible",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/possible/id1677184070",
"spotify": "https://open.spotify.com/show/730YpdUSNlMyPQwNnyjp4k"
}
},
"pri-the-world": {
"id": "pri-the-world",
"title": "PRI's The World: Latest Edition",
"info": "Each weekday, host Marco Werman and his team of producers bring you the world's most interesting stories in an hour of radio that reminds us just how small our planet really is.",
"airtime": "MON-FRI 2pm-3pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-World-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.pri.org/programs/the-world",
"meta": {
"site": "news",
"source": "PRI"
},
"link": "/radio/program/pri-the-world",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/pris-the-world-latest-edition/id278196007?mt=2",
"tuneIn": "https://tunein.com/podcasts/News--Politics-Podcasts/PRIs-The-World-p24/",
"rss": "http://feeds.feedburner.com/pri/theworld"
}
},
"radiolab": {
"id": "radiolab",
"title": "Radiolab",
"info": "A two-time Peabody Award-winner, Radiolab is an investigation told through sounds and stories, and centered around one big idea. In the Radiolab world, information sounds like music and science and culture collide. Hosted by Jad Abumrad and Robert Krulwich, the show is designed for listeners who demand skepticism, but appreciate wonder. WNYC Studios is the producer of other leading podcasts including Freakonomics Radio, Death, Sex & Money, On the Media and many more.",
"airtime": "SUN 12am-1am, SAT 2pm-3pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/radiolab1400.png",
"officialWebsiteLink": "https://www.wnycstudios.org/shows/radiolab/",
"meta": {
"site": "science",
"source": "WNYC"
},
"link": "/radio/program/radiolab",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/radiolab/id152249110?mt=2",
"tuneIn": "https://tunein.com/radio/RadioLab-p68032/",
"rss": "https://feeds.wnyc.org/radiolab"
}
},
"reveal": {
"id": "reveal",
"title": "Reveal",
"info": "Created by The Center for Investigative Reporting and PRX, Reveal is public radios first one-hour weekly radio show and podcast dedicated to investigative reporting. Credible, fact based and without a partisan agenda, Reveal combines the power and artistry of driveway moment storytelling with data-rich reporting on critically important issues. The result is stories that inform and inspire, arming our listeners with information to right injustices, hold the powerful accountable and improve lives.Reveal is hosted by Al Letson and showcases the award-winning work of CIR and newsrooms large and small across the nation. In a radio and podcast market crowded with choices, Reveal focuses on important and often surprising stories that illuminate the world for our listeners.",
"airtime": "SAT 4pm-5pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/reveal300px.png",
"officialWebsiteLink": "https://www.revealnews.org/episodes/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/reveal",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/reveal/id886009669",
"tuneIn": "https://tunein.com/radio/Reveal-p679597/",
"rss": "http://feeds.revealradio.org/revealpodcast"
}
},
"rightnowish": {
"id": "rightnowish",
"title": "Rightnowish",
"tagline": "Art is where you find it",
"info": "Rightnowish digs into life in the Bay Area right now… ish. Journalist Pendarvis Harshaw takes us to galleries painted on the sides of liquor stores in West Oakland. We'll dance in warehouses in the Bayview, make smoothies with kids in South Berkeley, and listen to classical music in a 1984 Cutlass Supreme in Richmond. Every week, Pen talks to movers and shakers about how the Bay Area shapes what they create, and how they shape the place we call home.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Rightnowish-Podcast-Tile-500x500-1.jpg",
"imageAlt": "KQED Rightnowish with Pendarvis Harshaw",
"officialWebsiteLink": "/podcasts/rightnowish",
"meta": {
"site": "arts",
"source": "kqed",
"order": 16
},
"link": "/podcasts/rightnowish",
"subscribe": {
"npr": "https://www.npr.org/podcasts/721590300/rightnowish",
"rss": "https://ww2.kqed.org/arts/programs/rightnowish/feed/podcast",
"apple": "https://podcasts.apple.com/us/podcast/rightnowish/id1482187648",
"stitcher": "https://www.stitcher.com/podcast/kqed/rightnowish",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkMxMjU5MTY3NDc4",
"spotify": "https://open.spotify.com/show/7kEJuafTzTVan7B78ttz1I"
}
},
"science-friday": {
"id": "science-friday",
"title": "Science Friday",
"info": "Science Friday is a weekly science talk show, broadcast live over public radio stations nationwide. Each week, the show focuses on science topics that are in the news and tries to bring an educated, balanced discussion to bear on the scientific issues at hand. Panels of expert guests join host Ira Flatow, a veteran science journalist, to discuss science and to take questions from listeners during the call-in portion of the program.",
"airtime": "FRI 11am-1pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Science-Friday-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.wnycstudios.org/shows/science-friday",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/science-friday",
"subscribe": {
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=73329284&at=11l79Y&ct=nprdirectory",
"tuneIn": "https://tunein.com/radio/Science-Friday-p394/",
"rss": "http://feeds.wnyc.org/science-friday"
}
},
"snap-judgment": {
"id": "snap-judgment",
"title": "Snap Judgment",
"tagline": "Real stories with killer beats",
"info": "The Snap Judgment radio show and podcast mixes real stories with killer beats to produce cinematic, dramatic radio. Snap's musical brand of storytelling dares listeners to see the world through the eyes of another. This is storytelling... with a BEAT!! Snap first aired on public radio stations nationwide in July 2010. Today, Snap Judgment airs on over 450 public radio stations and is brought to the airwaves by KQED & PRX.",
"airtime": "SAT 1pm-2pm, 9pm-10pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/05/Snap-Judgment-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Snap Judgment",
"officialWebsiteLink": "https://snapjudgment.org",
"meta": {
"site": "arts",
"source": "kqed",
"order": 4
},
"link": "https://snapjudgment.org",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/snap-judgment/id283657561",
"npr": "https://www.npr.org/podcasts/449018144/snap-judgment",
"stitcher": "https://www.pandora.com/podcast/snap-judgment/PC:241?source=stitcher-sunset",
"spotify": "https://open.spotify.com/show/3Cct7ZWmxHNAtLgBTqjC5v",
"rss": "https://snap.feed.snapjudgment.org/"
}
},
"soldout": {
"id": "soldout",
"title": "SOLD OUT: Rethinking Housing in America",
"tagline": "A new future for housing",
"info": "Sold Out: Rethinking Housing in America",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Sold-Out-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Sold Out: Rethinking Housing in America",
"officialWebsiteLink": "/podcasts/soldout",
"meta": {
"site": "news",
"source": "kqed",
"order": 13
},
"link": "/podcasts/soldout",
"subscribe": {
"npr": "https://www.npr.org/podcasts/911586047/s-o-l-d-o-u-t-a-new-future-for-housing",
"apple": "https://podcasts.apple.com/us/podcast/introducing-sold-out-rethinking-housing-in-america/id1531354937",
"rss": "https://feeds.megaphone.fm/soldout",
"spotify": "https://open.spotify.com/show/38dTBSk2ISFoPiyYNoKn1X",
"stitcher": "https://www.stitcher.com/podcast/kqed/sold-out-rethinking-housing-in-america",
"tunein": "https://tunein.com/radio/SOLD-OUT-Rethinking-Housing-in-America-p1365871/"
}
},
"spooked": {
"id": "spooked",
"title": "Spooked",
"tagline": "True-life supernatural stories",
"info": "",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/10/Spooked-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Spooked",
"officialWebsiteLink": "https://spookedpodcast.org/",
"meta": {
"site": "news",
"source": "kqed",
"order": 7
},
"link": "https://spookedpodcast.org/",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/spooked/id1279361017",
"npr": "https://www.npr.org/podcasts/549547848/snap-judgment-presents-spooked",
"spotify": "https://open.spotify.com/show/76571Rfl3m7PLJQZKQIGCT",
"rss": "https://feeds.simplecast.com/TBotaapn"
}
},
"tech-nation": {
"id": "tech-nation",
"title": "Tech Nation Radio Podcast",
"info": "Tech Nation is a weekly public radio program, hosted by Dr. Moira Gunn. Founded in 1993, it has grown from a simple interview show to a multi-faceted production, featuring conversations with noted technology and science leaders, and a weekly science and technology-related commentary.",
"airtime": "FRI 10pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Tech-Nation-Radio-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "http://technation.podomatic.com/",
"meta": {
"site": "science",
"source": "Tech Nation Media"
},
"link": "/radio/program/tech-nation",
"subscribe": {
"rss": "https://technation.podomatic.com/rss2.xml"
}
},
"ted-radio-hour": {
"id": "ted-radio-hour",
"title": "TED Radio Hour",
"info": "The TED Radio Hour is a journey through fascinating ideas, astonishing inventions, fresh approaches to old problems, and new ways to think and create.",
"airtime": "SUN 3pm-4pm, SAT 10pm-11pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/tedRadioHour.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/ted-radio-hour/?showDate=2018-06-22",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/ted-radio-hour",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/8vsS",
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=523121474&at=11l79Y&ct=nprdirectory",
"tuneIn": "https://tunein.com/radio/TED-Radio-Hour-p418021/",
"rss": "https://feeds.npr.org/510298/podcast.xml"
}
},
"thebay": {
"id": "thebay",
"title": "The Bay",
"tagline": "Local news to keep you rooted",
"info": "Host Devin Katayama walks you through the biggest story of the day with reporters and newsmakers.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-Bay-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED The Bay",
"officialWebsiteLink": "/podcasts/thebay",
"meta": {
"site": "radio",
"source": "kqed",
"order": 2
},
"link": "/podcasts/thebay",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/the-bay/id1350043452",
"amazon": "https://music.amazon.com/podcasts/d800ea4c-7a2c-42f2-b861-edaf78a5db0b/the-bay",
"npr": "https://www.npr.org/podcasts/586725995/the-bay",
"stitcher": "https://www.stitcher.com/podcast/kqed/the-bay",
"spotify": "https://open.spotify.com/show/4BIKBKIujizLHlIlBNaAqQ",
"rss": "https://feeds.megaphone.fm/KQINC8259786327"
}
},
"thelatest": {
"id": "thelatest",
"title": "The Latest",
"tagline": "Trusted local news in real time",
"info": "",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/05/The-Latest-2025-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED The Latest",
"officialWebsiteLink": "/thelatest",
"meta": {
"site": "news",
"source": "kqed",
"order": 6
},
"link": "/thelatest",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/the-latest-from-kqed/id1197721799",
"npr": "https://www.npr.org/podcasts/1257949365/the-latest-from-k-q-e-d",
"spotify": "https://open.spotify.com/show/5KIIXMgM9GTi5AepwOYvIZ?si=bd3053fec7244dba",
"rss": "https://feeds.megaphone.fm/KQINC9137121918"
}
},
"theleap": {
"id": "theleap",
"title": "The Leap",
"tagline": "What if you closed your eyes, and jumped?",
"info": "Stories about people making dramatic, risky changes, told by award-winning public radio reporter Judy Campbell.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-Leap-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED The Leap",
"officialWebsiteLink": "/podcasts/theleap",
"meta": {
"site": "news",
"source": "kqed",
"order": 17
},
"link": "/podcasts/theleap",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/the-leap/id1046668171",
"npr": "https://www.npr.org/podcasts/447248267/the-leap",
"stitcher": "https://www.stitcher.com/podcast/kqed/the-leap",
"spotify": "https://open.spotify.com/show/3sSlVHHzU0ytLwuGs1SD1U",
"rss": "https://ww2.kqed.org/news/programs/the-leap/feed/podcast"
}
},
"the-moth-radio-hour": {
"id": "the-moth-radio-hour",
"title": "The Moth Radio Hour",
"info": "Since its launch in 1997, The Moth has presented thousands of true stories, told live and without notes, to standing-room-only crowds worldwide. Moth storytellers stand alone, under a spotlight, with only a microphone and a roomful of strangers. The storyteller and the audience embark on a high-wire act of shared experience which is both terrifying and exhilarating. Since 2008, The Moth podcast has featured many of our favorite stories told live on Moth stages around the country. For information on all of our programs and live events, visit themoth.org.",
"airtime": "SAT 8pm-9pm and SUN 11am-12pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/theMoth.jpg",
"officialWebsiteLink": "https://themoth.org/",
"meta": {
"site": "arts",
"source": "prx"
},
"link": "/radio/program/the-moth-radio-hour",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/the-moth-podcast/id275699983?mt=2",
"tuneIn": "https://tunein.com/radio/The-Moth-p273888/",
"rss": "http://feeds.themoth.org/themothpodcast"
}
},
"the-new-yorker-radio-hour": {
"id": "the-new-yorker-radio-hour",
"title": "The New Yorker Radio Hour",
"info": "The New Yorker Radio Hour is a weekly program presented by the magazine's editor, David Remnick, and produced by WNYC Studios and The New Yorker. Each episode features a diverse mix of interviews, profiles, storytelling, and an occasional burst of humor inspired by the magazine, and shaped by its writers, artists, and editors. This isn't a radio version of a magazine, but something all its own, reflecting the rich possibilities of audio storytelling and conversation. Theme music for the show was composed and performed by Merrill Garbus of tUnE-YArDs.",
"airtime": "SAT 10am-11am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-New-Yorker-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.wnycstudios.org/shows/tnyradiohour",
"meta": {
"site": "arts",
"source": "WNYC"
},
"link": "/radio/program/the-new-yorker-radio-hour",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/id1050430296",
"tuneIn": "https://tunein.com/podcasts/WNYC-Podcasts/New-Yorker-Radio-Hour-p803804/",
"rss": "https://feeds.feedburner.com/newyorkerradiohour"
}
},
"the-sam-sanders-show": {
"id": "the-sam-sanders-show",
"title": "The Sam Sanders Show",
"info": "One of public radio's most dynamic voices, Sam Sanders helped launch The NPR Politics Podcast and hosted NPR's hit show It's Been A Minute. Now, the award-winning host returns with something brand new, The Sam Sanders Show. Every week, Sam Sanders and friends dig into the culture that shapes our lives: what's driving the biggest trends, how artists really think, and even the memes you can't stop scrolling past. Sam is beloved for his way of unpacking the world and bringing you up close to fresh currents and engaging conversations. The Sam Sanders Show is smart, funny and always a good time.",
"airtime": "FRI 12-1pm AND SAT 11am-12pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/11/The-Sam-Sanders-Show-Podcast-Tile-400x400-1.jpg",
"officialWebsiteLink": "https://www.kcrw.com/shows/the-sam-sanders-show/latest",
"meta": {
"site": "arts",
"source": "KCRW"
},
"link": "https://www.kcrw.com/shows/the-sam-sanders-show/latest",
"subscribe": {
"rss": "https://feed.cdnstream1.com/zjb/feed/download/ac/28/59/ac28594c-e1d0-4231-8728-61865cdc80e8.xml"
}
},
"the-splendid-table": {
"id": "the-splendid-table",
"title": "The Splendid Table",
"info": "\u003cem>The Splendid Table\u003c/em> hosts our nation's conversations about cooking, sustainability and food culture.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-Splendid-Table-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.splendidtable.org/",
"airtime": "SUN 10-11 pm",
"meta": {
"site": "radio",
"source": "npr"
},
"link": "/radio/program/the-splendid-table"
},
"this-american-life": {
"id": "this-american-life",
"title": "This American Life",
"info": "This American Life is a weekly public radio show, heard by 2.2 million people on more than 500 stations. Another 2.5 million people download the weekly podcast. It is hosted by Ira Glass, produced in collaboration with Chicago Public Media, delivered to stations by PRX The Public Radio Exchange, and has won all of the major broadcasting awards.",
"airtime": "SAT 12pm-1pm, 7pm-8pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/thisAmericanLife.png",
"officialWebsiteLink": "https://www.thisamericanlife.org/",
"meta": {
"site": "news",
"source": "wbez"
},
"link": "/radio/program/this-american-life",
"subscribe": {
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=201671138&at=11l79Y&ct=nprdirectory",
"rss": "https://www.thisamericanlife.org/podcast/rss.xml"
}
},
"tinydeskradio": {
"id": "tinydeskradio",
"title": "Tiny Desk Radio",
"info": "We're bringing the best of Tiny Desk to the airwaves, only on public radio.",
"airtime": "SUN 8pm and SAT 9pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/04/300x300-For-Member-Station-Logo-Tiny-Desk-Radio-@2x.png",
"officialWebsiteLink": "https://www.npr.org/series/g-s1-52030/tiny-desk-radio",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/tinydeskradio",
"subscribe": {
"rss": "https://feeds.npr.org/g-s1-52030/rss.xml"
}
},
"wait-wait-dont-tell-me": {
"id": "wait-wait-dont-tell-me",
"title": "Wait Wait... Don't Tell Me!",
"info": "Peter Sagal and Bill Kurtis host the weekly NPR News quiz show alongside some of the best and brightest news and entertainment personalities.",
"airtime": "SUN 10am-11am, SAT 11am-12pm, SAT 6pm-7pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Wait-Wait-Podcast-Tile-300x300-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/wait-wait-dont-tell-me/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/wait-wait-dont-tell-me",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/Xogv",
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=121493804&at=11l79Y&ct=nprdirectory",
"tuneIn": "https://tunein.com/radio/Wait-Wait-Dont-Tell-Me-p46/",
"rss": "https://feeds.npr.org/344098539/podcast.xml"
}
},
"weekend-edition-saturday": {
"id": "weekend-edition-saturday",
"title": "Weekend Edition Saturday",
"info": "Weekend Edition Saturday wraps up the week's news and offers a mix of analysis and features on a wide range of topics, including arts, sports, entertainment, and human interest stories. The two-hour program is hosted by NPR's Peabody Award-winning Scott Simon.",
"airtime": "SAT 5am-10am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Weekend-Edition-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/weekend-edition-saturday/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/weekend-edition-saturday"
},
"weekend-edition-sunday": {
"id": "weekend-edition-sunday",
"title": "Weekend Edition Sunday",
"info": "Weekend Edition Sunday features interviews with newsmakers, artists, scientists, politicians, musicians, writers, theologians and historians. The program has covered news events from Nelson Mandela's 1990 release from a South African prison to the capture of Saddam Hussein.",
"airtime": "SUN 5am-10am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Weekend-Edition-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/weekend-edition-sunday/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/weekend-edition-sunday"
}
},
"racesReducer": {},
"racesGenElectionReducer": {},
"racesGenElection2026Reducer": {},
"radioSchedulesReducer": {},
"listsReducer": {
"posts/news?tag=kaiser-permanente": {
"isFetching": false,
"latestQuery": {
"from": 0,
"size": 12
},
"vitalsOnly": false,
"totalRequested": 12,
"isLoading": false,
"isLoadingMore": true,
"total": {
"value": 58,
"relation": "eq"
},
"items": [
"news_12094081",
"news_12091959",
"news_12083142",
"news_12075755",
"news_12076753",
"news_12074265",
"news_12073887",
"news_12073839",
"news_12073611",
"news_12073484",
"news_12072837",
"news_12070805"
],
"complete": true
}
},
"recallGuideReducer": {
"intros": {},
"policy": {},
"candidates": {}
},
"savedArticleReducer": {
"articles": [],
"status": {}
},
"newslettersReducer": {
"isFetching": false,
"fetchFailed": false,
"hasFetched": false,
"newsletters": {},
"isSubscribing": false,
"isUnsubscribing": false,
"subscribedNewsletters": {}
},
"termsReducer": {
"about": {
"name": "About",
"type": "terms",
"id": "about",
"slug": "about",
"link": "/about",
"taxonomy": "site"
},
"arts": {
"name": "Arts & Culture",
"grouping": [
"arts",
"pop",
"trulyca"
],
"description": "KQED Arts provides daily in-depth coverage of the Bay Area's music, art, film, performing arts, literature and arts news, as well as cultural commentary and criticism.",
"type": "terms",
"id": "arts",
"slug": "arts",
"link": "/arts",
"taxonomy": "site"
},
"artschool": {
"name": "Art School",
"parent": "arts",
"type": "terms",
"id": "artschool",
"slug": "artschool",
"link": "/artschool",
"taxonomy": "site"
},
"bayareabites": {
"name": "KQED food",
"grouping": [
"food",
"bayareabites",
"checkplease"
],
"parent": "food",
"type": "terms",
"id": "bayareabites",
"slug": "bayareabites",
"link": "/food",
"taxonomy": "site"
},
"bayareahiphop": {
"name": "Bay Area Hiphop",
"type": "terms",
"id": "bayareahiphop",
"slug": "bayareahiphop",
"link": "/bayareahiphop",
"taxonomy": "site"
},
"campaign21": {
"name": "Campaign 21",
"type": "terms",
"id": "campaign21",
"slug": "campaign21",
"link": "/campaign21",
"taxonomy": "site"
},
"careers": {
"name": "Careers",
"type": "terms",
"id": "careers",
"slug": "careers",
"link": "/careers",
"taxonomy": "site"
},
"checkplease": {
"name": "KQED food",
"grouping": [
"food",
"bayareabites",
"checkplease"
],
"parent": "food",
"type": "terms",
"id": "checkplease",
"slug": "checkplease",
"link": "/food",
"taxonomy": "site"
},
"education": {
"name": "Education",
"grouping": [
"education"
],
"type": "terms",
"id": "education",
"slug": "education",
"link": "/education",
"taxonomy": "site"
},
"elections": {
"name": "Elections",
"type": "terms",
"id": "elections",
"slug": "elections",
"link": "/elections",
"taxonomy": "site"
},
"events": {
"name": "Events",
"type": "terms",
"id": "events",
"slug": "events",
"link": "/events",
"taxonomy": "site"
},
"event": {
"name": "Event",
"alias": "events",
"type": "terms",
"id": "event",
"slug": "event",
"link": "/event",
"taxonomy": "site"
},
"filmschoolshorts": {
"name": "Film School Shorts",
"type": "terms",
"id": "filmschoolshorts",
"slug": "filmschoolshorts",
"link": "/filmschoolshorts",
"taxonomy": "site"
},
"food": {
"name": "KQED food",
"grouping": [
"food",
"bayareabites",
"checkplease"
],
"type": "terms",
"id": "food",
"slug": "food",
"link": "/food",
"taxonomy": "site"
},
"forum": {
"name": "Forum",
"relatedContentQuery": "posts/forum?",
"parent": "news",
"type": "terms",
"id": "forum",
"slug": "forum",
"link": "/forum",
"taxonomy": "site"
},
"futureofyou": {
"name": "Future of You",
"grouping": [
"science",
"futureofyou"
],
"parent": "science",
"type": "terms",
"id": "futureofyou",
"slug": "futureofyou",
"link": "/futureofyou",
"taxonomy": "site"
},
"jpepinheart": {
"name": "KQED food",
"relatedContentQuery": "posts/food,bayareabites,checkplease",
"parent": "food",
"type": "terms",
"id": "jpepinheart",
"slug": "jpepinheart",
"link": "/food",
"taxonomy": "site"
},
"liveblog": {
"name": "Live Blog",
"type": "terms",
"id": "liveblog",
"slug": "liveblog",
"link": "/liveblog",
"taxonomy": "site"
},
"livetv": {
"name": "Live TV",
"parent": "tv",
"type": "terms",
"id": "livetv",
"slug": "livetv",
"link": "/livetv",
"taxonomy": "site"
},
"lowdown": {
"name": "The Lowdown",
"relatedContentQuery": "posts/lowdown?",
"parent": "news",
"type": "terms",
"id": "lowdown",
"slug": "lowdown",
"link": "/lowdown",
"taxonomy": "site"
},
"mindshift": {
"name": "Mindshift",
"parent": "news",
"description": "MindShift explores the future of education by highlighting the innovative – and sometimes counterintuitive – ways educators and parents are helping all children succeed.",
"type": "terms",
"id": "mindshift",
"slug": "mindshift",
"link": "/mindshift",
"taxonomy": "site"
},
"news": {
"name": "News",
"grouping": [
"news",
"forum"
],
"type": "terms",
"id": "news",
"slug": "news",
"link": "/news",
"taxonomy": "site"
},
"newsletters": {
"name": "newsletters",
"type": "terms",
"id": "newsletters",
"slug": "newsletters",
"link": "/newsletters",
"taxonomy": "site"
},
"perspectives": {
"name": "Perspectives",
"parent": "radio",
"type": "terms",
"id": "perspectives",
"slug": "perspectives",
"link": "/perspectives",
"taxonomy": "site"
},
"podcasts": {
"name": "Podcasts",
"type": "terms",
"id": "podcasts",
"slug": "podcasts",
"link": "/podcasts",
"taxonomy": "site"
},
"pop": {
"name": "Pop",
"parent": "arts",
"type": "terms",
"id": "pop",
"slug": "pop",
"link": "/pop",
"taxonomy": "site"
},
"pressroom": {
"name": "Pressroom",
"type": "terms",
"id": "pressroom",
"slug": "pressroom",
"link": "/pressroom",
"taxonomy": "site"
},
"quest": {
"name": "Quest",
"parent": "science",
"type": "terms",
"id": "quest",
"slug": "quest",
"link": "/quest",
"taxonomy": "site"
},
"radio": {
"name": "Radio",
"grouping": [
"forum",
"perspectives"
],
"description": "Listen to KQED Public Radio – home of Forum and The California Report – on 88.5 FM in San Francisco, 89.3 FM in Sacramento, 88.3 FM in Santa Rosa and 88.1 FM in Martinez.",
"type": "terms",
"id": "radio",
"slug": "radio",
"link": "/radio",
"taxonomy": "site"
},
"root": {
"name": "KQED",
"image": "https://ww2.kqed.org/app/uploads/2020/02/KQED-OG-Image@1x.png",
"imageWidth": 1200,
"imageHeight": 630,
"headData": {
"title": "KQED | News, Radio, Podcasts, TV | Public Media for Northern California",
"description": "KQED provides public radio, television, and independent reporting on issues that matter to the Bay Area. We’re the NPR and PBS member station for Northern California."
},
"type": "terms",
"id": "root",
"slug": "root",
"link": "/root",
"taxonomy": "site"
},
"science": {
"name": "Science",
"grouping": [
"science",
"futureofyou"
],
"description": "KQED Science brings you award-winning science and environment coverage from the Bay Area and beyond.",
"type": "terms",
"id": "science",
"slug": "science",
"link": "/science",
"taxonomy": "site"
},
"stateofhealth": {
"name": "State of Health",
"parent": "science",
"type": "terms",
"id": "stateofhealth",
"slug": "stateofhealth",
"link": "/stateofhealth",
"taxonomy": "site"
},
"support": {
"name": "Support",
"type": "terms",
"id": "support",
"slug": "support",
"link": "/support",
"taxonomy": "site"
},
"thedolist": {
"name": "The Do List",
"parent": "arts",
"type": "terms",
"id": "thedolist",
"slug": "thedolist",
"link": "/thedolist",
"taxonomy": "site"
},
"trulyca": {
"name": "Truly CA",
"grouping": [
"arts",
"pop",
"trulyca"
],
"parent": "arts",
"type": "terms",
"id": "trulyca",
"slug": "trulyca",
"link": "/trulyca",
"taxonomy": "site"
},
"tv": {
"name": "TV",
"type": "terms",
"id": "tv",
"slug": "tv",
"link": "/tv",
"taxonomy": "site"
},
"voterguide": {
"name": "Voter Guide",
"parent": "elections",
"alias": "elections",
"type": "terms",
"id": "voterguide",
"slug": "voterguide",
"link": "/voterguide",
"taxonomy": "site"
},
"guiaelectoral": {
"name": "Guia Electoral",
"parent": "elections",
"alias": "elections",
"type": "terms",
"id": "guiaelectoral",
"slug": "guiaelectoral",
"link": "/guiaelectoral",
"taxonomy": "site"
},
"news_tag_kaiser-permanente": {
"isLoading": true
},
"news_421": {
"type": "terms",
"id": "news_421",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "421",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Kaiser Permanente",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Kaiser Permanente Archives | KQED News",
"ogDescription": null
},
"ttid": 430,
"slug": "kaiser-permanente",
"isLoading": false,
"link": "/news/tag/kaiser-permanente"
},
"source_news_12094081": {
"type": "terms",
"id": "source_news_12094081",
"meta": {
"override": true
},
"name": "CalMatters",
"link": "https://calmatters.org/",
"isLoading": false
},
"source_news_12073611": {
"type": "terms",
"id": "source_news_12073611",
"meta": {
"override": true
},
"name": "The Bay",
"link": "https://www.kqed.org/podcasts/thebay",
"isLoading": false
},
"source_news_12070805": {
"type": "terms",
"id": "source_news_12070805",
"meta": {
"override": true
},
"name": "The Bay",
"link": "https://www.kqed.org/podcasts/thebay",
"isLoading": false
},
"news_457": {
"type": "terms",
"id": "news_457",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "457",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Health",
"description": null,
"taxonomy": "category",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Health Archives | KQED News",
"ogDescription": null
},
"ttid": 16998,
"slug": "health",
"isLoading": false,
"link": "/news/category/health"
},
"news_8": {
"type": "terms",
"id": "news_8",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "8",
"found": true
},
"relationships": {},
"featImg": null,
"name": "News",
"description": null,
"taxonomy": "category",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "News Archives | KQED News",
"ogDescription": null
},
"ttid": 8,
"slug": "news",
"isLoading": false,
"link": "/news/category/news"
},
"news_248": {
"type": "terms",
"id": "news_248",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "248",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Technology",
"description": null,
"taxonomy": "category",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Technology Archives | KQED News",
"ogDescription": null
},
"ttid": 256,
"slug": "technology",
"isLoading": false,
"link": "/news/category/technology"
},
"news_25184": {
"type": "terms",
"id": "news_25184",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "25184",
"found": true
},
"relationships": {},
"featImg": null,
"name": "AI",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "AI Archives | KQED News",
"ogDescription": null
},
"ttid": 25201,
"slug": "ai",
"isLoading": false,
"link": "/news/tag/ai"
},
"news_36279": {
"type": "terms",
"id": "news_36279",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "36279",
"found": true
},
"relationships": {},
"name": "chatbot",
"slug": "chatbot",
"taxonomy": "tag",
"description": null,
"featImg": null,
"headData": {
"title": "chatbot | KQED News",
"description": null,
"ogTitle": null,
"ogDescription": null,
"ogImgId": null,
"twTitle": null,
"twDescription": null,
"twImgId": null
},
"ttid": 36296,
"isLoading": false,
"link": "/news/tag/chatbot"
},
"news_32668": {
"type": "terms",
"id": "news_32668",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "32668",
"found": true
},
"relationships": {},
"featImg": null,
"name": "ChatGPT",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "ChatGPT Archives | KQED News",
"ogDescription": null
},
"ttid": 32685,
"slug": "chatgpt",
"isLoading": false,
"link": "/news/tag/chatgpt"
},
"news_2109": {
"type": "terms",
"id": "news_2109",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "2109",
"found": true
},
"relationships": {},
"featImg": null,
"name": "mental health",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "mental health Archives | KQED News",
"ogDescription": null
},
"ttid": 2124,
"slug": "mental-health",
"isLoading": false,
"link": "/news/tag/mental-health"
},
"news_20782": {
"type": "terms",
"id": "news_20782",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "20782",
"found": true
},
"relationships": {},
"featImg": null,
"name": "therapy",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "therapy Archives | KQED News",
"ogDescription": null
},
"ttid": 20799,
"slug": "therapy",
"isLoading": false,
"link": "/news/tag/therapy"
},
"news_18481": {
"type": "terms",
"id": "news_18481",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "18481",
"found": true
},
"relationships": {},
"featImg": null,
"name": "CALmatters",
"description": null,
"taxonomy": "affiliate",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "CALmatters Archives | KQED Arts",
"ogDescription": null
},
"ttid": 18515,
"slug": "calmatters",
"isLoading": false,
"link": "/news/affiliate/calmatters"
},
"news_33747": {
"type": "terms",
"id": "news_33747",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "33747",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Health",
"description": null,
"taxonomy": "interest",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Health Archives | KQED News",
"ogDescription": null
},
"ttid": 33764,
"slug": "health",
"isLoading": false,
"link": "/news/interest/health"
},
"news_33732": {
"type": "terms",
"id": "news_33732",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "33732",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Technology",
"description": null,
"taxonomy": "interest",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Technology Archives | KQED News",
"ogDescription": null
},
"ttid": 33749,
"slug": "technology",
"isLoading": false,
"link": "/news/interest/technology"
},
"news_31795": {
"type": "terms",
"id": "news_31795",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "31795",
"found": true
},
"relationships": {},
"featImg": null,
"name": "California",
"description": null,
"taxonomy": "category",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "California Archives | KQED News",
"ogDescription": null
},
"ttid": 31812,
"slug": "california",
"isLoading": false,
"link": "/news/category/california"
},
"news_34551": {
"type": "terms",
"id": "news_34551",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "34551",
"found": true
},
"relationships": {},
"name": "Labor",
"slug": "labor",
"taxonomy": "category",
"description": "We examine worker safety, workplace regulation, employment trends and union organizing.",
"featImg": null,
"headData": {
"title": "Labor | KQED News",
"description": "We examine worker safety, workplace regulation, employment trends and union organizing.",
"ogTitle": null,
"ogDescription": null,
"ogImgId": null,
"twTitle": null,
"twDescription": null,
"twImgId": null
},
"ttid": 34568,
"isLoading": false,
"link": "/news/category/labor"
},
"news_28250": {
"type": "terms",
"id": "news_28250",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "28250",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Local",
"description": null,
"taxonomy": "category",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Local Archives | KQED News",
"ogDescription": null
},
"ttid": 28267,
"slug": "local",
"isLoading": false,
"link": "/news/category/local"
},
"news_1386": {
"type": "terms",
"id": "news_1386",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "1386",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Bay Area",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Bay Area Archives | KQED News",
"ogDescription": null
},
"ttid": 1398,
"slug": "bay-area",
"isLoading": false,
"link": "/news/tag/bay-area"
},
"news_6637": {
"type": "terms",
"id": "news_6637",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "6637",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Kaiser Permanente mental health",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Kaiser Permanente mental health Archives | KQED News",
"ogDescription": null
},
"ttid": 6661,
"slug": "kaiser-permanente-mental-health",
"isLoading": false,
"link": "/news/tag/kaiser-permanente-mental-health"
},
"news_33310": {
"type": "terms",
"id": "news_33310",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "33310",
"found": true
},
"relationships": {},
"name": "kaiser workers",
"slug": "kaiser-workers",
"taxonomy": "tag",
"description": null,
"featImg": null,
"headData": {
"title": "kaiser workers | KQED News",
"description": null,
"ogTitle": null,
"ogDescription": null,
"ogImgId": null,
"twTitle": null,
"twDescription": null,
"twImgId": null,
"metaRobotsNoIndex": "noindex"
},
"ttid": 33327,
"isLoading": false,
"link": "/news/tag/kaiser-workers"
},
"news_19904": {
"type": "terms",
"id": "news_19904",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "19904",
"found": true
},
"relationships": {},
"name": "Labor",
"slug": "labor",
"taxonomy": "tag",
"description": null,
"featImg": null,
"headData": {
"title": "Labor | KQED News",
"description": null,
"ogTitle": null,
"ogDescription": null,
"ogImgId": null,
"twTitle": null,
"twDescription": null,
"twImgId": null
},
"ttid": 19921,
"isLoading": false,
"link": "/news/tag/labor"
},
"news_20482": {
"type": "terms",
"id": "news_20482",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "20482",
"found": true
},
"relationships": {},
"featImg": null,
"name": "labor unions",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "labor unions Archives | KQED News",
"ogDescription": null
},
"ttid": 20499,
"slug": "labor-unions",
"isLoading": false,
"link": "/news/tag/labor-unions"
},
"news_35994": {
"type": "terms",
"id": "news_35994",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "35994",
"found": true
},
"relationships": {},
"name": "mental health care",
"slug": "mental-health-care",
"taxonomy": "tag",
"description": null,
"featImg": null,
"headData": {
"title": "mental health care | KQED News",
"description": null,
"ogTitle": null,
"ogDescription": null,
"ogImgId": null,
"twTitle": null,
"twDescription": null,
"twImgId": null
},
"ttid": 36011,
"isLoading": false,
"link": "/news/tag/mental-health-care"
},
"news_30212": {
"type": "terms",
"id": "news_30212",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "30212",
"found": true
},
"relationships": {},
"featImg": null,
"name": "social services",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "social services Archives | KQED News",
"ogDescription": null
},
"ttid": 30229,
"slug": "social-services",
"isLoading": false,
"link": "/news/tag/social-services"
},
"news_33733": {
"type": "terms",
"id": "news_33733",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "33733",
"found": true
},
"relationships": {},
"featImg": null,
"name": "News",
"description": null,
"taxonomy": "interest",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "News Archives | KQED News",
"ogDescription": null
},
"ttid": 33750,
"slug": "news",
"isLoading": false,
"link": "/news/interest/news"
},
"news_1169": {
"type": "terms",
"id": "news_1169",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "1169",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Immigration",
"description": null,
"taxonomy": "category",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Immigration Archives | KQED News",
"ogDescription": null
},
"ttid": 1180,
"slug": "immigration",
"isLoading": false,
"link": "/news/category/immigration"
},
"news_18538": {
"type": "terms",
"id": "news_18538",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "18538",
"found": true
},
"relationships": {},
"featImg": null,
"name": "California",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "California Archives | KQED News",
"ogDescription": null
},
"ttid": 31,
"slug": "california",
"isLoading": false,
"link": "/news/tag/california"
},
"news_20226": {
"type": "terms",
"id": "news_20226",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "20226",
"found": true
},
"relationships": {},
"featImg": null,
"name": "DACA",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "DACA Archives | KQED News",
"ogDescription": null
},
"ttid": 20243,
"slug": "daca",
"isLoading": false,
"link": "/news/tag/daca"
},
"news_21021": {
"type": "terms",
"id": "news_21021",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "21021",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Deferred Action for Childhood Arrivals",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Deferred Action for Childhood Arrivals Archives | KQED News",
"ogDescription": null
},
"ttid": 21038,
"slug": "deferred-action-for-childhood-arrivals",
"isLoading": false,
"link": "/news/tag/deferred-action-for-childhood-arrivals"
},
"news_20415": {
"type": "terms",
"id": "news_20415",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "20415",
"found": true
},
"relationships": {},
"featImg": null,
"name": "dreamers",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "dreamers Archives | KQED News",
"ogDescription": null
},
"ttid": 20432,
"slug": "dreamers",
"isLoading": false,
"link": "/news/tag/dreamers"
},
"news_18543": {
"type": "terms",
"id": "news_18543",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "18543",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Health",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Health Archives | KQED News",
"ogDescription": null
},
"ttid": 466,
"slug": "health",
"isLoading": false,
"link": "/news/tag/health"
},
"news_35118": {
"type": "terms",
"id": "news_35118",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "35118",
"found": true
},
"relationships": {},
"name": "health care",
"slug": "health-care",
"taxonomy": "tag",
"description": null,
"featImg": null,
"headData": {
"title": "health care | KQED News",
"description": null,
"ogTitle": null,
"ogDescription": null,
"ogImgId": null,
"twTitle": null,
"twDescription": null,
"twImgId": null
},
"ttid": 35135,
"isLoading": false,
"link": "/news/tag/health-care"
},
"news_20579": {
"type": "terms",
"id": "news_20579",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "20579",
"found": true
},
"relationships": {},
"featImg": null,
"name": "immigrant rights",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "immigrant rights Archives | KQED News",
"ogDescription": null
},
"ttid": 20596,
"slug": "immigrant-rights",
"isLoading": false,
"link": "/news/tag/immigrant-rights"
},
"news_20202": {
"type": "terms",
"id": "news_20202",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "20202",
"found": true
},
"relationships": {},
"featImg": null,
"name": "immigration",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "immigration Archives | KQED News",
"ogDescription": null
},
"ttid": 20219,
"slug": "immigration",
"isLoading": false,
"link": "/news/tag/immigration"
},
"news_21790": {
"type": "terms",
"id": "news_21790",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "21790",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Kaiser",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Kaiser Archives | KQED News",
"ogDescription": null
},
"ttid": 21807,
"slug": "kaiser",
"isLoading": false,
"link": "/news/tag/kaiser"
},
"news_745": {
"type": "terms",
"id": "news_745",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "745",
"found": true
},
"relationships": {},
"featImg": null,
"name": "protests",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "protests Archives | KQED News",
"ogDescription": null
},
"ttid": 754,
"slug": "protests",
"isLoading": false,
"link": "/news/tag/protests"
},
"news_38": {
"type": "terms",
"id": "news_38",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "38",
"found": true
},
"relationships": {},
"featImg": null,
"name": "San Francisco",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "San Francisco Archives | KQED News",
"ogDescription": null
},
"ttid": 58,
"slug": "san-francisco",
"isLoading": false,
"link": "/news/tag/san-francisco"
},
"news_33748": {
"type": "terms",
"id": "news_33748",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "33748",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Immigration",
"description": null,
"taxonomy": "interest",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Immigration Archives | KQED News",
"ogDescription": null
},
"ttid": 33765,
"slug": "immigration",
"isLoading": false,
"link": "/news/interest/immigration"
},
"news_1758": {
"type": "terms",
"id": "news_1758",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "1758",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Economy",
"description": null,
"taxonomy": "category",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": "Full coverage of the economy",
"title": "Economy Archives | KQED News",
"ogDescription": null
},
"ttid": 2648,
"slug": "economy",
"isLoading": false,
"link": "/news/category/economy"
},
"news_18545": {
"type": "terms",
"id": "news_18545",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "18545",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Economy",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Economy Archives | KQED News",
"ogDescription": null
},
"ttid": 1771,
"slug": "economy",
"isLoading": false,
"link": "/news/tag/economy"
},
"news_27626": {
"type": "terms",
"id": "news_27626",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "27626",
"found": true
},
"relationships": {},
"featImg": null,
"name": "featured-news",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "featured-news Archives | KQED News",
"ogDescription": null
},
"ttid": 27643,
"slug": "featured-news",
"isLoading": false,
"link": "/news/tag/featured-news"
},
"news_34054": {
"type": "terms",
"id": "news_34054",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "34054",
"found": true
},
"relationships": {},
"featImg": null,
"name": "oakland",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "oakland Archives | KQED News",
"ogDescription": null
},
"ttid": 34071,
"slug": "oakland",
"isLoading": false,
"link": "/news/tag/oakland"
},
"news_33730": {
"type": "terms",
"id": "news_33730",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "33730",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Oakland",
"description": null,
"taxonomy": "interest",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Oakland Archives | KQED News",
"ogDescription": null
},
"ttid": 33747,
"slug": "oakland",
"isLoading": false,
"link": "/news/interest/oakland"
},
"news_32664": {
"type": "terms",
"id": "news_32664",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "32664",
"found": true
},
"relationships": {},
"name": "AI software",
"slug": "ai-software",
"taxonomy": "tag",
"description": null,
"featImg": null,
"headData": {
"title": "AI software | KQED News",
"description": null,
"ogTitle": null,
"ogDescription": null,
"ogImgId": null,
"twTitle": null,
"twDescription": null,
"twImgId": null
},
"ttid": 32681,
"isLoading": false,
"link": "/news/tag/ai-software"
},
"news_34755": {
"type": "terms",
"id": "news_34755",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "34755",
"found": true
},
"relationships": {},
"name": "artificial intelligence",
"slug": "artificial-intelligence",
"taxonomy": "tag",
"description": null,
"featImg": null,
"headData": {
"title": "artificial intelligence | KQED News",
"description": null,
"ogTitle": null,
"ogDescription": null,
"ogImgId": null,
"twTitle": null,
"twDescription": null,
"twImgId": null
},
"ttid": 34772,
"isLoading": false,
"link": "/news/tag/artificial-intelligence"
},
"news_24590": {
"type": "terms",
"id": "news_24590",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "24590",
"found": true
},
"relationships": {},
"featImg": null,
"name": "labor strikes",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "labor strikes Archives | KQED News",
"ogDescription": null
},
"ttid": 24607,
"slug": "labor-strikes",
"isLoading": false,
"link": "/news/tag/labor-strikes"
},
"news_3733": {
"type": "terms",
"id": "news_3733",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "3733",
"found": true
},
"relationships": {},
"featImg": null,
"name": "wages",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "wages Archives | KQED News",
"ogDescription": null
},
"ttid": 3751,
"slug": "wages",
"isLoading": false,
"link": "/news/tag/wages"
},
"news_24939": {
"type": "terms",
"id": "news_24939",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "24939",
"found": true
},
"relationships": {},
"featImg": null,
"name": "health care workers",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "health care workers Archives | KQED News",
"ogDescription": null
},
"ttid": 24956,
"slug": "health-care-workers",
"isLoading": false,
"link": "/news/tag/health-care-workers"
},
"news_33738": {
"type": "terms",
"id": "news_33738",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "33738",
"found": true
},
"relationships": {},
"featImg": null,
"name": "California",
"description": null,
"taxonomy": "interest",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "California Archives | KQED News",
"ogDescription": null
},
"ttid": 33755,
"slug": "california",
"isLoading": false,
"link": "/news/interest/california"
},
"news_33812": {
"type": "terms",
"id": "news_33812",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "33812",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Interests",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Interests Archives | KQED News",
"ogDescription": null
},
"ttid": 33829,
"slug": "interests",
"isLoading": false,
"link": "/news/tag/interests"
},
"news_22598": {
"type": "terms",
"id": "news_22598",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "22598",
"found": true
},
"relationships": {},
"featImg": null,
"name": "The Bay",
"description": "\u003cimg class=\"alignnone size-medium wp-image-11638190\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/02/TheBay_1200x6301.png\" alt=\"\" />\r\n\u003cbr/>\r\n\r\nEvery good story starts local. So that’s where we start. \u003ci>The Bay\u003c/i> is storytelling for daily news. KQED host Devin Katayama talks with reporters to help us make sense of what’s happening in the Bay Area. One story. One conversation. One idea.\r\n\r\n\u003cstrong>Subscribe to The Bay:\u003c/strong>\r\n\r\n\u003ca href=\"https://itunes.apple.com/us/podcast/the-bay/id1350043452?mt=2\">\u003cimg src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/01/Listen_on_Apple_Podcasts_sRGB_US-e1515635079510.png\" />\u003c/a>",
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": "Every good story starts local. So that’s where we start. The Bay is storytelling for daily news. KQED host Devin Katayama talks with reporters to help us make sense of what’s happening in the Bay Area. One story. One conversation. One idea. Subscribe to The Bay:",
"title": "The Bay Archives | KQED News",
"ogDescription": null
},
"ttid": 22615,
"slug": "the-bay",
"isLoading": false,
"link": "/news/tag/the-bay"
}
},
"userPermissionsReducer": {
"wpLoggedIn": false
},
"eventsReducer": {},
"fssReducer": {},
"tvDailyScheduleReducer": {},
"tvWeeklyScheduleReducer": {},
"tvPrimetimeScheduleReducer": {},
"tvMonthlyScheduleReducer": {},
"userAccountReducer": {
"user": {
"email": null,
"emailStatus": "EMAIL_UNVALIDATED",
"loggedStatus": "LOGGED_OUT",
"loggingChecked": false,
"articles": [],
"firstName": null,
"lastName": null,
"phoneNumber": null,
"fetchingMembership": false,
"membershipError": false,
"memberships": [
{
"id": null,
"startDate": null,
"firstName": null,
"lastName": null,
"familyNumber": null,
"memberNumber": null,
"memberSince": null,
"expirationDate": null,
"pfsEligible": false,
"isSustaining": false,
"membershipLevel": "Prospect",
"membershipStatus": "Non Member",
"lastGiftDate": null,
"renewalDate": null,
"lastDonationAmount": null
}
]
},
"authModal": {
"isOpen": false,
"view": "LANDING_VIEW"
},
"error": null
},
"youthMediaReducer": {},
"checkPleaseReducer": {
"filterData": {
"region": {
"key": "Restaurant Region",
"filters": [
"Any Region"
]
},
"cuisine": {
"key": "Restaurant Cuisine",
"filters": [
"Any Cuisine"
]
}
},
"restaurantDataById": {},
"restaurantIdsSorted": [],
"error": null
},
"userAgentReducer": {
"userAgent": "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)",
"isBot": true
}
}
