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"content": "\u003cp>A \u003ca href=\"https://www.kqed.org/news/tag/bay-area\">Bay Area\u003c/a> lawmaker issued an open letter to the \u003ca href=\"https://www.kqed.org/news/tag/bart\">BART\u003c/a> board on Monday, urging the cash-strapped agency to apply now for state funding to pursue a “shovel-ready” station roughly halfway between the Fremont and Warm Springs stations.\u003c/p>\n\u003cp>“Leaving state dollars on the table while BART faces a fiscal crisis is unacceptable,” state Sen. Aisha Wahab, D-Fremont, wrote to the BART board. “Timing is critical. Irvington must be delivered before the Downtown San José extension to avoid significantly higher costs, service disruptions, and impacts to riders. Continued delays also jeopardize nearly 1,000 affordable housing units planned within the surrounding Transit Priority Development Area, undermining regional housing and mobility goals.”\u003c/p>\n\u003cp>Wahab directed BART to the Transit and Intercity Rail Capital Program, which provides grants to modernize California’s intercity, commuter, and urban rail systems, as well as bus and ferry transit systems, to significantly reduce emissions of greenhouse gases and congestion.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The Irvington BART Station has been planned since it was studied as part of the Warm Springs extension in 1979, and its construction was approved by the BART board in 1992.\u003c/p>\n\u003cp>Several agencies gave millions of dollars to fund the design phase of Irvington, including the Metropolitan Transportation Commission and the Alameda County Transportation Commission. In 2014, Alameda County voters approved Measure BB, which allocated $120 million toward the station’s construction.\u003c/p>\n\u003cp>Since then, BART officials have worked with the city of Fremont to update the station’s concept plan, surrounding area plan and environmental review. As of November 2023, the start of construction was pushed back to mid-2026, and the station opening to 2031.\u003c/p>\n\u003cfigure id=\"attachment_11963801\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-11963801 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/GettyImages-1246541284-scaled-e1760983873339.jpg\" alt=\"A South Asian woman in a gray suit speaks into a mic.\" width=\"2000\" height=\"1334\">\u003cfigcaption class=\"wp-caption-text\">State Sen. Aisha Wahab, D-Fremont, speaks during the 50th Anniversary of Roe v. Wade at San Francisco City Hall on Jan. 25, 2023. \u003ccite>(Tayfun Coskun/Anadolu Agency via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Wahab’s letter listed a variety of ways in which Irvington is an advantageous candidate for the funding, including that environmental clearance is complete, and 14 of 17 relevant properties have been acquired.\u003c/p>\n\u003cp>Both Wahab and BART Board President Melissa Hernandez are running to fill the Congressional seat vacated by East Bay U.S. Rep. Eric Swalwell in his run for governor, but Wahab told KQED she’d be happy to mediate between the city and BART, which have been in negotiations over the proposed station for years.\u003c/p>\n\u003cp>The public transit agency has been \u003ca href=\"https://www.kqed.org/news/12070685/campaign-to-avert-bay-area-public-transit-death-spiral-gets-underway\">staggering\u003c/a> through a financial crisis ever since the COVID-19 pandemic gutted \u003ca href=\"https://www.bart.gov/about/reports/ridership\">ridership\u003c/a>. BART officials have \u003ca href=\"https://www.kqed.org/news/12054992/newsom-will-not-provide-stopgap-loan-to-prevent-cuts-to-bay-area-transit-lawmakers-say\">warned of drastic cuts\u003c/a> without more state funding, saying they face a $350 million to $400 million annual deficit beginning in the 2027 fiscal year.[aside postID=news_12071026 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-023_qed.jpg']The agency balanced its FY26 budget with $35 million in cuts and cost controls, and BART board members have been lobbying in Sacramento for \u003ca href=\"https://www.kqed.org/news/12054992/newsom-will-not-provide-stopgap-loan-to-prevent-cuts-to-bay-area-transit-lawmakers-say\">bridge loans\u003c/a> while pursuing a November 2026 ballot measure. Should that measure fail with voters, contingency plans to be presented at the next board meeting on Feb. 12 are expected to include a recommendation that the agency close between 10 and 15 stations. Details, including which stations are potentially on the chopping block, will be released to the public at the end of next week.\u003c/p>\n\u003cp>“The letter caught us off guard,” said Alicia Trost, chief communications officer for BART.\u003c/p>\n\u003cp>The agency is applying for TIRCP money to rebuild aging infrastructure and power stations responsible for \u003ca href=\"https://www.kqed.org/news/12070756/frustrating-bart-board-directors-react-to-inconclusive-report-on-systemwide-delays\">recent service disruptions\u003c/a>, and Trost said BART doesn’t want to submit a competing application for Irvington that might endanger the application for funds to support core services.\u003c/p>\n\u003cp>“These are core things that our riders rely on, in order to keep BART survivable,” she said.\u003c/p>\n\u003cp>Even if Fremont managed to raise the remaining funds to build \u003ca href=\"https://www.fremont.gov/home/showpublisheddocument/19401/638997628481730000\">Irvington\u003c/a>, Trost said the station is not a priority for the agency for the foreseeable future.\u003c/p>\n\u003cp>“We don’t have the money to staff a 51st BART station,” she said.\u003c/p>\n\u003cp>She added that the agency is able to operate the Milpitas and Berryessa stations only because of \u003ca href=\"https://www.vta.org/about\">Valley Transportation Agency\u003c/a> funding.\u003c/p>\n\u003cfigure id=\"attachment_12071338\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12071338\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260128-BART-Broke-01-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1198\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260128-BART-Broke-01-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260128-BART-Broke-01-KQED-160x96.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260128-BART-Broke-01-KQED-1536x920.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A map outlining the proposed development at Irvington Station. \u003ccite>(Courtesy of BART)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The city and the senator agree that Fremont has previously agreed to raise all the money necessary to build Irvington on its own, but the city cannot apply for TIRCP funds as it’s not the relevant transit agency.\u003c/p>\n\u003cp>“We acknowledge the challenging times for funding Bay Area transit and emphasize the urgent need to invest in both operations and projects that will increase ridership and bring transit closer to jobs and housing,” Fremont Mayor Raj Salwan wrote to KQED in an email. “Building the Irvington BART station is a cost-effective way to add new riders and a commitment to the Alameda County voters. Since the tracks are already in place, this project is much less expensive than extending tracks to new areas.”\u003c/p>\n\u003cp>Wahab emphasized that the MTC is supportive of Fremont’s bid. The Irvington BART Station was listed as a “near-term priority” for the years 2025-2035 in the MTC’s \u003ca href=\"https://mtc.ca.gov/planning/long-range-planning/plan-bay-area-2050\">Plan Bay Area 2050+\u003c/a>, approved by that agency’s planning committee a year ago.\u003c/p>\n\u003cp>Wahab expressed exasperation with the Bay Area’s 27 transit agencies and their collective inability to deliver a public transit system that serves the nine counties as a viable alternative to driving for the bulk of the population, especially in the South Bay.\u003c/p>\n\u003cp>“We keep seeing the requests for more funding to these agencies, yet less and less accountability to the public, and this [Irvington] is a prime example.”\u003c/p>\n\u003cp>\u003c/p>\n",
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"excerpt": "BART has declined to seek a particular kind of state funding that Fremont hopes will pay for a third BART station in the congested East Bay city, saying it is not a priority at this time. ",
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"title": "Aisha Wahab Lambasts BART for Failing to Build ‘Shovel-Ready’ Irvington Station in Fremont | KQED",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>A \u003ca href=\"https://www.kqed.org/news/tag/bay-area\">Bay Area\u003c/a> lawmaker issued an open letter to the \u003ca href=\"https://www.kqed.org/news/tag/bart\">BART\u003c/a> board on Monday, urging the cash-strapped agency to apply now for state funding to pursue a “shovel-ready” station roughly halfway between the Fremont and Warm Springs stations.\u003c/p>\n\u003cp>“Leaving state dollars on the table while BART faces a fiscal crisis is unacceptable,” state Sen. Aisha Wahab, D-Fremont, wrote to the BART board. “Timing is critical. Irvington must be delivered before the Downtown San José extension to avoid significantly higher costs, service disruptions, and impacts to riders. Continued delays also jeopardize nearly 1,000 affordable housing units planned within the surrounding Transit Priority Development Area, undermining regional housing and mobility goals.”\u003c/p>\n\u003cp>Wahab directed BART to the Transit and Intercity Rail Capital Program, which provides grants to modernize California’s intercity, commuter, and urban rail systems, as well as bus and ferry transit systems, to significantly reduce emissions of greenhouse gases and congestion.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The Irvington BART Station has been planned since it was studied as part of the Warm Springs extension in 1979, and its construction was approved by the BART board in 1992.\u003c/p>\n\u003cp>Several agencies gave millions of dollars to fund the design phase of Irvington, including the Metropolitan Transportation Commission and the Alameda County Transportation Commission. In 2014, Alameda County voters approved Measure BB, which allocated $120 million toward the station’s construction.\u003c/p>\n\u003cp>Since then, BART officials have worked with the city of Fremont to update the station’s concept plan, surrounding area plan and environmental review. As of November 2023, the start of construction was pushed back to mid-2026, and the station opening to 2031.\u003c/p>\n\u003cfigure id=\"attachment_11963801\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-11963801 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/10/GettyImages-1246541284-scaled-e1760983873339.jpg\" alt=\"A South Asian woman in a gray suit speaks into a mic.\" width=\"2000\" height=\"1334\">\u003cfigcaption class=\"wp-caption-text\">State Sen. Aisha Wahab, D-Fremont, speaks during the 50th Anniversary of Roe v. Wade at San Francisco City Hall on Jan. 25, 2023. \u003ccite>(Tayfun Coskun/Anadolu Agency via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Wahab’s letter listed a variety of ways in which Irvington is an advantageous candidate for the funding, including that environmental clearance is complete, and 14 of 17 relevant properties have been acquired.\u003c/p>\n\u003cp>Both Wahab and BART Board President Melissa Hernandez are running to fill the Congressional seat vacated by East Bay U.S. Rep. Eric Swalwell in his run for governor, but Wahab told KQED she’d be happy to mediate between the city and BART, which have been in negotiations over the proposed station for years.\u003c/p>\n\u003cp>The public transit agency has been \u003ca href=\"https://www.kqed.org/news/12070685/campaign-to-avert-bay-area-public-transit-death-spiral-gets-underway\">staggering\u003c/a> through a financial crisis ever since the COVID-19 pandemic gutted \u003ca href=\"https://www.bart.gov/about/reports/ridership\">ridership\u003c/a>. BART officials have \u003ca href=\"https://www.kqed.org/news/12054992/newsom-will-not-provide-stopgap-loan-to-prevent-cuts-to-bay-area-transit-lawmakers-say\">warned of drastic cuts\u003c/a> without more state funding, saying they face a $350 million to $400 million annual deficit beginning in the 2027 fiscal year.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>The agency balanced its FY26 budget with $35 million in cuts and cost controls, and BART board members have been lobbying in Sacramento for \u003ca href=\"https://www.kqed.org/news/12054992/newsom-will-not-provide-stopgap-loan-to-prevent-cuts-to-bay-area-transit-lawmakers-say\">bridge loans\u003c/a> while pursuing a November 2026 ballot measure. Should that measure fail with voters, contingency plans to be presented at the next board meeting on Feb. 12 are expected to include a recommendation that the agency close between 10 and 15 stations. Details, including which stations are potentially on the chopping block, will be released to the public at the end of next week.\u003c/p>\n\u003cp>“The letter caught us off guard,” said Alicia Trost, chief communications officer for BART.\u003c/p>\n\u003cp>The agency is applying for TIRCP money to rebuild aging infrastructure and power stations responsible for \u003ca href=\"https://www.kqed.org/news/12070756/frustrating-bart-board-directors-react-to-inconclusive-report-on-systemwide-delays\">recent service disruptions\u003c/a>, and Trost said BART doesn’t want to submit a competing application for Irvington that might endanger the application for funds to support core services.\u003c/p>\n\u003cp>“These are core things that our riders rely on, in order to keep BART survivable,” she said.\u003c/p>\n\u003cp>Even if Fremont managed to raise the remaining funds to build \u003ca href=\"https://www.fremont.gov/home/showpublisheddocument/19401/638997628481730000\">Irvington\u003c/a>, Trost said the station is not a priority for the agency for the foreseeable future.\u003c/p>\n\u003cp>“We don’t have the money to staff a 51st BART station,” she said.\u003c/p>\n\u003cp>She added that the agency is able to operate the Milpitas and Berryessa stations only because of \u003ca href=\"https://www.vta.org/about\">Valley Transportation Agency\u003c/a> funding.\u003c/p>\n\u003cfigure id=\"attachment_12071338\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12071338\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260128-BART-Broke-01-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1198\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260128-BART-Broke-01-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260128-BART-Broke-01-KQED-160x96.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260128-BART-Broke-01-KQED-1536x920.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A map outlining the proposed development at Irvington Station. \u003ccite>(Courtesy of BART)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The city and the senator agree that Fremont has previously agreed to raise all the money necessary to build Irvington on its own, but the city cannot apply for TIRCP funds as it’s not the relevant transit agency.\u003c/p>\n\u003cp>“We acknowledge the challenging times for funding Bay Area transit and emphasize the urgent need to invest in both operations and projects that will increase ridership and bring transit closer to jobs and housing,” Fremont Mayor Raj Salwan wrote to KQED in an email. “Building the Irvington BART station is a cost-effective way to add new riders and a commitment to the Alameda County voters. Since the tracks are already in place, this project is much less expensive than extending tracks to new areas.”\u003c/p>\n\u003cp>Wahab emphasized that the MTC is supportive of Fremont’s bid. The Irvington BART Station was listed as a “near-term priority” for the years 2025-2035 in the MTC’s \u003ca href=\"https://mtc.ca.gov/planning/long-range-planning/plan-bay-area-2050\">Plan Bay Area 2050+\u003c/a>, approved by that agency’s planning committee a year ago.\u003c/p>\n\u003cp>Wahab expressed exasperation with the Bay Area’s 27 transit agencies and their collective inability to deliver a public transit system that serves the nine counties as a viable alternative to driving for the bulk of the population, especially in the South Bay.\u003c/p>\n\u003cp>“We keep seeing the requests for more funding to these agencies, yet less and less accountability to the public, and this [Irvington] is a prime example.”\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"slug": "a-hot-mess-transit-riders-officials-skewer-contractor-over-flawed-clipper-2-0-rollout",
"title": "‘A Hot Mess’: Transit Riders, Officials Skewer Contractor Over Flawed Clipper 2.0 Rollout",
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"headTitle": "‘A Hot Mess’: Transit Riders, Officials Skewer Contractor Over Flawed Clipper 2.0 Rollout | KQED",
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"content": "\u003cp>Elected officials and members of the public on Monday blasted the company operating the Bay Area’s Clipper card, after a multitude of errors have made a \u003ca href=\"https://www.kqed.org/news/12065714/clipper-card-new-bart-caltrain-login-next-generation-discounts\">new version of the payment system\u003c/a> basically unusable for many public transit riders since its rollout last month.\u003c/p>\n\u003cp>“The most charitable way I could describe the launch of Clipper 2.0 was, ‘It’s a hot mess,’ and that’s charitable,” said Denis Mulligan, general manager of the Golden Gate Bridge Highway & Transportation District.\u003c/p>\n\u003cp>At Monday’s meeting of the Clipper Executive Board, speakers placed the blame squarely at the feet of Cubic Transportation Systems, the company contracted by the Metropolitan Transportation Commission (MTC) to operate Clipper.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“I appear before you today to emphasize what a colossal screw-up this transition has been,” said Clipper user Phillip Weiss, who said he has been unable to access his Clipper account since Cubic rolled out its next generation Clipper card and app on Dec. 10. “I still have no idea when I will be able to use my account.”\u003c/p>\n\u003cp>Next generation Clipper is a long-awaited update, which promises improvements for cardholders, but the rollout has been \u003ca href=\"https://www.kqed.org/news/12066855/clipper-2-0-is-here-the-rollout-has-been-plagued-by-glitches\">plagued with glitches\u003c/a>. Rick Bruce, a senior program manager at Cubic, laid out a laundry list of errors with the new system, including some SFMTA ticket vending machines taking money from customers without adding that money to a Clipper card, Clipper software timing out during routine operation and lags in identifying problems with the system.\u003c/p>\n\u003cfigure id=\"attachment_12067740\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/20231128-Muni-016-JY_qed.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12067740\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/20231128-Muni-016-JY_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/20231128-Muni-016-JY_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/20231128-Muni-016-JY_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/20231128-Muni-016-JY_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A Muni rider tags their Clipper Card at West Portal Station in San Francisco on Nov. 28, 2023. \u003ccite>(Juliana Yamada/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Peter Montgomery-Torrellas, president of Cubic Transportation Systems, was apologetic and committed to having a “very different board meeting next February.” He said many issues would be “settling down” by this week, with some remaining issues “closing out” by the first two weeks of February.\u003c/p>\n\u003cp>\u003cstrong>“\u003c/strong>It’s completely unacceptable, and I’m deeply sorry for the experiences that you are having,” he said.\u003c/p>\n\u003cp>With a \u003ca href=\"https://www.kqed.org/news/12070685/campaign-to-avert-bay-area-public-transit-death-spiral-gets-underway\">public transit funding crisis looming\u003c/a>, and high-profile events including the Super Bowl and World Cup soon to arrive in the Bay Area, members of the board demanded that Cubic fix the issues by their next meeting on Feb. 23.\u003c/p>\n\u003cp>Board Chair Robert Powers said Cubic needed to make a “180-degree turn in the performance of this system and the rider experience, because if it isn’t and it’s much of the same, then it may be a bridge too far to recover from.”\u003c/p>\n\u003cp>Montgomery-Torrellas said Cubic instituted “hypercare” to ensure soon-to-arrive visitors for the Super Bowl have a good experience using the system.[aside postID=news_12070694 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250724-MARIN-EBIKES-MD-07-KQED.jpg']“We are monitoring the system and making sure that any resource and any expertise required for anything that we see is checked every two hours, 24 hours a day,” he said.\u003c/p>\n\u003cp>Some of the people who called in to express their frustration identified themselves as software engineers and accused Cubic and the MTC of failing to properly test next generation Clipper before releasing it to the public.\u003c/p>\n\u003cp>“These were entirely preventable failures. I’m a software engineer and computer infrastructure engineer with a decade of experience. This launch to me speaks to a lack of technical oversight from the Metropolitan Transportation Commission,” said Evan Tschuy, a founder of the site Hiking by Transit.\u003c/p>\n\u003cp>The severity of the glitches is causing a significant number of calls to Clipper’s customer service center to go unanswered. Between Dec. 10 and Jan. 15, the customer service center received some 47,000 calls to agents, nearly four times the amount the call center was originally contracted to handle, according to MTC staff. With a daily average wait time of around 15 minutes — down from over an hour when the upgrade first launched — 23% of Clipper customers are hanging up before reaching a customer service agent.\u003c/p>\n\u003cp>Patrick McGowan with WSP USA Services, Inc, which handles customer service for next generation Clipper, said there are 46 full-time staff currently working at the Clipper call center, and that the company planned to hire 10 additional part-time staffers to handle the increased call volume they are experiencing.\u003c/p>\n\u003cp>Representatives from some transit agencies suggested that Cubic should be held financially liable for lost revenue due to the ongoing glitches. But Mulligan, with the Golden Gate Bridge Highway & Transportation District, lamented the damage the fiasco had caused to his riders.\u003c/p>\n\u003cp>“We have a relationship with them, and you broke that relationship, and my customer service staff can’t fix it,” Mulligan said.\u003c/p>\n\u003cp>\u003c/p>\n",
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"excerpt": "As glitches continue to plague a new version of Clipper, transit officials and advocates across the Bay Area are running out of patience with the company contracted to operate it. ",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Elected officials and members of the public on Monday blasted the company operating the Bay Area’s Clipper card, after a multitude of errors have made a \u003ca href=\"https://www.kqed.org/news/12065714/clipper-card-new-bart-caltrain-login-next-generation-discounts\">new version of the payment system\u003c/a> basically unusable for many public transit riders since its rollout last month.\u003c/p>\n\u003cp>“The most charitable way I could describe the launch of Clipper 2.0 was, ‘It’s a hot mess,’ and that’s charitable,” said Denis Mulligan, general manager of the Golden Gate Bridge Highway & Transportation District.\u003c/p>\n\u003cp>At Monday’s meeting of the Clipper Executive Board, speakers placed the blame squarely at the feet of Cubic Transportation Systems, the company contracted by the Metropolitan Transportation Commission (MTC) to operate Clipper.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“I appear before you today to emphasize what a colossal screw-up this transition has been,” said Clipper user Phillip Weiss, who said he has been unable to access his Clipper account since Cubic rolled out its next generation Clipper card and app on Dec. 10. “I still have no idea when I will be able to use my account.”\u003c/p>\n\u003cp>Next generation Clipper is a long-awaited update, which promises improvements for cardholders, but the rollout has been \u003ca href=\"https://www.kqed.org/news/12066855/clipper-2-0-is-here-the-rollout-has-been-plagued-by-glitches\">plagued with glitches\u003c/a>. Rick Bruce, a senior program manager at Cubic, laid out a laundry list of errors with the new system, including some SFMTA ticket vending machines taking money from customers without adding that money to a Clipper card, Clipper software timing out during routine operation and lags in identifying problems with the system.\u003c/p>\n\u003cfigure id=\"attachment_12067740\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/20231128-Muni-016-JY_qed.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12067740\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/20231128-Muni-016-JY_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/20231128-Muni-016-JY_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/20231128-Muni-016-JY_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/20231128-Muni-016-JY_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A Muni rider tags their Clipper Card at West Portal Station in San Francisco on Nov. 28, 2023. \u003ccite>(Juliana Yamada/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Peter Montgomery-Torrellas, president of Cubic Transportation Systems, was apologetic and committed to having a “very different board meeting next February.” He said many issues would be “settling down” by this week, with some remaining issues “closing out” by the first two weeks of February.\u003c/p>\n\u003cp>\u003cstrong>“\u003c/strong>It’s completely unacceptable, and I’m deeply sorry for the experiences that you are having,” he said.\u003c/p>\n\u003cp>With a \u003ca href=\"https://www.kqed.org/news/12070685/campaign-to-avert-bay-area-public-transit-death-spiral-gets-underway\">public transit funding crisis looming\u003c/a>, and high-profile events including the Super Bowl and World Cup soon to arrive in the Bay Area, members of the board demanded that Cubic fix the issues by their next meeting on Feb. 23.\u003c/p>\n\u003cp>Board Chair Robert Powers said Cubic needed to make a “180-degree turn in the performance of this system and the rider experience, because if it isn’t and it’s much of the same, then it may be a bridge too far to recover from.”\u003c/p>\n\u003cp>Montgomery-Torrellas said Cubic instituted “hypercare” to ensure soon-to-arrive visitors for the Super Bowl have a good experience using the system.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“We are monitoring the system and making sure that any resource and any expertise required for anything that we see is checked every two hours, 24 hours a day,” he said.\u003c/p>\n\u003cp>Some of the people who called in to express their frustration identified themselves as software engineers and accused Cubic and the MTC of failing to properly test next generation Clipper before releasing it to the public.\u003c/p>\n\u003cp>“These were entirely preventable failures. I’m a software engineer and computer infrastructure engineer with a decade of experience. This launch to me speaks to a lack of technical oversight from the Metropolitan Transportation Commission,” said Evan Tschuy, a founder of the site Hiking by Transit.\u003c/p>\n\u003cp>The severity of the glitches is causing a significant number of calls to Clipper’s customer service center to go unanswered. Between Dec. 10 and Jan. 15, the customer service center received some 47,000 calls to agents, nearly four times the amount the call center was originally contracted to handle, according to MTC staff. With a daily average wait time of around 15 minutes — down from over an hour when the upgrade first launched — 23% of Clipper customers are hanging up before reaching a customer service agent.\u003c/p>\n\u003cp>Patrick McGowan with WSP USA Services, Inc, which handles customer service for next generation Clipper, said there are 46 full-time staff currently working at the Clipper call center, and that the company planned to hire 10 additional part-time staffers to handle the increased call volume they are experiencing.\u003c/p>\n\u003cp>Representatives from some transit agencies suggested that Cubic should be held financially liable for lost revenue due to the ongoing glitches. But Mulligan, with the Golden Gate Bridge Highway & Transportation District, lamented the damage the fiasco had caused to his riders.\u003c/p>\n\u003cp>“We have a relationship with them, and you broke that relationship, and my customer service staff can’t fix it,” Mulligan said.\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"content": "\u003cp>Flanked by dozens of train and bus advocates carrying signs reading, “Fund The Bus” and “Transit Reduces Traffic,” local politicians from across the \u003ca href=\"https://www.kqed.org/news/tag/bay-area\">Bay Area\u003c/a> on Friday marked the start of a campaign to save the region’s public transit.\u003c/p>\n\u003cp>“ We are truly at a crossroads where our region is going to decide, do we want to continue to have strong, robust public transportation so that people can get where they’re going?” said state Sen. Scott Wiener (D — San Francisco.) “And we need to be very clear that if we do nothing, these systems are going to unravel.”\u003c/p>\n\u003cp>The celebration and rally at the Embarcadero Plaza in San Francisco served as the start for boots hitting the ground to drum up support for the Connect Bay Area Transit Initiative — a measure years in the making to qualify a regional sales tax for this November’s ballot. The proposed tax would raise around $1 billion annually in a bid to rescue \u003ca href=\"https://www.kqed.org/news/tag/public-transit\">Bay Area public transit\u003c/a> agencies from precipitous fiscal cliffs and severe service cuts that would all but cripple the region.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Armed with petitions and pens, volunteers — and some paid canvassers –- fanned out through five Bay Area counties and began collecting the 186,000 signatures they need to qualify the measure for the ballot.\u003c/p>\n\u003cp>Glynnis Fowler was among them and said she decided to volunteer for traffic safety initiatives after witnessing a crash which killed\u003ca href=\"https://www.kqed.org/news/11958918/advocates-rally-at-fatal-crash-site-in-soma-demand-safety-changes\"> a 4-year old girl in a stroller \u003c/a>at 4th and King Streets in San Francisco in 2023.\u003c/p>\n\u003cp>“There’s so many people with different abilities that need to cross the street safely, and the more we get people out of cars and into transit, the safer everyone’s going to gonna be,” Fowler said, before heading off to gather signatures for the campaign.\u003c/p>\n\u003cfigure id=\"attachment_12070971\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-signaturekickoff00066_TV_qed.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12070971\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-signaturekickoff00066_TV_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-signaturekickoff00066_TV_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-signaturekickoff00066_TV_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-signaturekickoff00066_TV_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">City officials and supporters of public transit attend a press conference about California Senate Bill 63 at Embarcardero Plaza in San Francisco on January 23, 2026. \u003ccite>(Tam Vu/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The Bay Area’s four largest transit operators — MUNI, BART, Caltrain, and AC Transit, which collectively represent 80% of public transit ridership in the region — are in serious financial trouble. A massive decline in ridership which began during the COVID-19 pandemic has failed to rebound to pre-pandemic levels. With federal and state emergency funding set to run out this year, MUNI and BART are projecting budget deficits in fiscal year 2027 of over $300 million each. The deficit for Caltrain and AC Transit for fiscal year 2027 is as much as $75 million and $74 million, respectively, according to statements from those agencies.\u003c/p>\n\u003cp>Barring passage of the proposed sales tax, some agencies are warning they could need to enact drastic service cuts as soon as next summer that would dramatically lengthen commute times, worsen air pollution and hamper the local economy.\u003c/p>\n\u003cp>In order to close its budget deficit, representatives from BART said the agency could be forced to eliminate weekend service or cut two entire lines entirely. MUNI may make 50% cuts to major bus and metro lines. Caltrain could reduce weekday service to once an hour, and AC Transit could cut 37% of its overall service.\u003c/p>\n\u003cp>State Sen. Jesse Arreguín (D-Berkeley) said those cuts would have far-reaching effects on the state’s long-term budget outlook, in addition to snarling transit — and making traffic worse.\u003c/p>\n\u003cp>“If the Bay Area’s economy fails because transit implodes, then that impacts the state’s economy, and it impacts the state’s budget,” Arreguín said.[aside postID=news_12070694 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250724-MARIN-EBIKES-MD-07-KQED.jpg']Friday’s rally included representatives from organized labor, the Bay Area business community and a smattering of grassroots transportation advocacy groups.\u003c/p>\n\u003cp>“Previous generations built the transit systems that power this region. Now it’s our turn, not just to preserve what they built, but to make sure it’s strong enough for the next generation,” said John Grubb, interim President and CEO of the Bay Area Council.\u003c/p>\n\u003cp>If passed, the measure would create a half-cent sales tax in Alameda, Contra Costa, San Mateo and Santa Clara counties, and a one-cent sales tax in San Francisco County for a period of 14 years, after which the tax will expire.\u003c/p>\n\u003cp>The lion’s share of revenue would go to the main four transit agencies, with a much smaller portion distributed to smaller ones, including the SF Bay Ferry and Golden Gate Transit, among others. The revenue would wash away the budget deficits for the main four operators with the exception of MUNI, which would only get about half of the money it needs to shore up its budget deficit. \u003ca href=\"https://www.kqed.org/news/12070484/tune-in-tonight-san-francisco-mayor-daniel-lurie-live-on-kqed\">San Francisco Mayor Daniel Lurie\u003c/a> is proposing a separate parcel tax measure for the November ballot to make up the difference.\u003c/p>\n\u003cp>While this campaign to secure long-term funding for public transit kicks off, \u003ca href=\"https://www.kqed.org/news/12055129/riders-rally-to-keep-bay-area-transit-loan-running-on-time\">a promised $750 million loan\u003c/a> from the state to provide short-term financial relief to transit agencies is still being negotiated. Even if the Connect Bay Area Transit Initiative makes it to the ballot and is approved by voters, money won’t start flowing to Bay Area agencies until early summer 2027.\u003c/p>\n\u003cp>That’s far too late for the main four agencies, which will hit their fiscal cliffs by early 2027 at the latest, triggering service cuts.\u003c/p>\n\u003cp>“Unless the state steps in and provides funding, these transit operators are going to have to make difficult decisions, and it’s going to really harm people in the Bay Area,” Arreguín said.\u003c/p>\n\u003cfigure id=\"attachment_12070961\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12070961\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Senator Scott Wiener speaks on his support for California Senate Bill 63 at a press conference at Embarcardero Plaza in San Francisco on January 23, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>State legislators approved a $750 million loan for Bay Area transit operators in last year’s budget, and the terms were intended to be agreed upon by last summer. But months later, there’s still no deal.\u003c/p>\n\u003cp>Local transit officials and the state Department of Finance are still wrangling over where the money will come from. It was originally intended to come out of the state’s general fund, but Gov. Gavin Newsom’s administration walked back that promise, and the parties are currently negotiating a proposal to cannibalize budgets for transit capital projects to fund the loan.\u003c/p>\n\u003cp>Over a dozen state legislators have signed a joint letter penned by Arreguín imploring the Department of Finance to resolve the issue by the end of the month.\u003c/p>\n\u003cp>“This loan is critically important to bridge us from here until next year so that we do not have service cuts,” Wiener said. “That is the last thing the Bay Area needs.”\u003c/p>\n\u003cp>Despite the loan still up in the air, representatives from the Connect Bay Area campaign said the ballot initiative is moving full steam ahead.[aside postID=news_12070756 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/09/BARTEmployeesGetty.jpg']“We don’t have a choice on waiting for the long-term funding. We have to put this together regardless of what happens with the loan,” said campaign spokesperson Jeff Cretan. “This is going to be the sustainable future for public transit in the Bay Area.”\u003c/p>\n\u003cp>The campaign has so far raised nearly $3 million to support its signature gathering efforts. Major early donors include technology company Ripple co-founder Chris Larsen, Genentech and the Service Employees International Union, SEIU 1021.\u003c/p>\n\u003cp>Lian Chang, an organizer with the Connect Bay Area campaign, said volunteers were “beating down our door asking how they can get involved.”\u003c/p>\n\u003cp>Chang, who primarily gets around by bike, said she came to rely heavily on public transit after she tore her achilles tendon a few years ago.\u003c/p>\n\u003cp>“I have really seen in my own life how essential transit is, even if I don’t think of myself as a rider on a day-to-day basis. Anyone can suddenly be super dependent on transit for any kind of reason,” Chang said.\u003c/p>\n\u003cp>She likened public transit to a library: “We’re all super glad they’re there, whether or not we personally go every single day.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Armed with petitions and pens, volunteers — and some paid canvassers –- fanned out through five Bay Area counties and began collecting the 186,000 signatures they need to qualify the measure for the ballot.\u003c/p>\n\u003cp>Glynnis Fowler was among them and said she decided to volunteer for traffic safety initiatives after witnessing a crash which killed\u003ca href=\"https://www.kqed.org/news/11958918/advocates-rally-at-fatal-crash-site-in-soma-demand-safety-changes\"> a 4-year old girl in a stroller \u003c/a>at 4th and King Streets in San Francisco in 2023.\u003c/p>\n\u003cp>“There’s so many people with different abilities that need to cross the street safely, and the more we get people out of cars and into transit, the safer everyone’s going to gonna be,” Fowler said, before heading off to gather signatures for the campaign.\u003c/p>\n\u003cfigure id=\"attachment_12070971\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-signaturekickoff00066_TV_qed.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12070971\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-signaturekickoff00066_TV_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-signaturekickoff00066_TV_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-signaturekickoff00066_TV_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-signaturekickoff00066_TV_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">City officials and supporters of public transit attend a press conference about California Senate Bill 63 at Embarcardero Plaza in San Francisco on January 23, 2026. \u003ccite>(Tam Vu/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The Bay Area’s four largest transit operators — MUNI, BART, Caltrain, and AC Transit, which collectively represent 80% of public transit ridership in the region — are in serious financial trouble. A massive decline in ridership which began during the COVID-19 pandemic has failed to rebound to pre-pandemic levels. With federal and state emergency funding set to run out this year, MUNI and BART are projecting budget deficits in fiscal year 2027 of over $300 million each. The deficit for Caltrain and AC Transit for fiscal year 2027 is as much as $75 million and $74 million, respectively, according to statements from those agencies.\u003c/p>\n\u003cp>Barring passage of the proposed sales tax, some agencies are warning they could need to enact drastic service cuts as soon as next summer that would dramatically lengthen commute times, worsen air pollution and hamper the local economy.\u003c/p>\n\u003cp>In order to close its budget deficit, representatives from BART said the agency could be forced to eliminate weekend service or cut two entire lines entirely. MUNI may make 50% cuts to major bus and metro lines. Caltrain could reduce weekday service to once an hour, and AC Transit could cut 37% of its overall service.\u003c/p>\n\u003cp>State Sen. Jesse Arreguín (D-Berkeley) said those cuts would have far-reaching effects on the state’s long-term budget outlook, in addition to snarling transit — and making traffic worse.\u003c/p>\n\u003cp>“If the Bay Area’s economy fails because transit implodes, then that impacts the state’s economy, and it impacts the state’s budget,” Arreguín said.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Friday’s rally included representatives from organized labor, the Bay Area business community and a smattering of grassroots transportation advocacy groups.\u003c/p>\n\u003cp>“Previous generations built the transit systems that power this region. Now it’s our turn, not just to preserve what they built, but to make sure it’s strong enough for the next generation,” said John Grubb, interim President and CEO of the Bay Area Council.\u003c/p>\n\u003cp>If passed, the measure would create a half-cent sales tax in Alameda, Contra Costa, San Mateo and Santa Clara counties, and a one-cent sales tax in San Francisco County for a period of 14 years, after which the tax will expire.\u003c/p>\n\u003cp>The lion’s share of revenue would go to the main four transit agencies, with a much smaller portion distributed to smaller ones, including the SF Bay Ferry and Golden Gate Transit, among others. The revenue would wash away the budget deficits for the main four operators with the exception of MUNI, which would only get about half of the money it needs to shore up its budget deficit. \u003ca href=\"https://www.kqed.org/news/12070484/tune-in-tonight-san-francisco-mayor-daniel-lurie-live-on-kqed\">San Francisco Mayor Daniel Lurie\u003c/a> is proposing a separate parcel tax measure for the November ballot to make up the difference.\u003c/p>\n\u003cp>While this campaign to secure long-term funding for public transit kicks off, \u003ca href=\"https://www.kqed.org/news/12055129/riders-rally-to-keep-bay-area-transit-loan-running-on-time\">a promised $750 million loan\u003c/a> from the state to provide short-term financial relief to transit agencies is still being negotiated. Even if the Connect Bay Area Transit Initiative makes it to the ballot and is approved by voters, money won’t start flowing to Bay Area agencies until early summer 2027.\u003c/p>\n\u003cp>That’s far too late for the main four agencies, which will hit their fiscal cliffs by early 2027 at the latest, triggering service cuts.\u003c/p>\n\u003cp>“Unless the state steps in and provides funding, these transit operators are going to have to make difficult decisions, and it’s going to really harm people in the Bay Area,” Arreguín said.\u003c/p>\n\u003cfigure id=\"attachment_12070961\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12070961\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Senator Scott Wiener speaks on his support for California Senate Bill 63 at a press conference at Embarcardero Plaza in San Francisco on January 23, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>State legislators approved a $750 million loan for Bay Area transit operators in last year’s budget, and the terms were intended to be agreed upon by last summer. But months later, there’s still no deal.\u003c/p>\n\u003cp>Local transit officials and the state Department of Finance are still wrangling over where the money will come from. It was originally intended to come out of the state’s general fund, but Gov. Gavin Newsom’s administration walked back that promise, and the parties are currently negotiating a proposal to cannibalize budgets for transit capital projects to fund the loan.\u003c/p>\n\u003cp>Over a dozen state legislators have signed a joint letter penned by Arreguín imploring the Department of Finance to resolve the issue by the end of the month.\u003c/p>\n\u003cp>“This loan is critically important to bridge us from here until next year so that we do not have service cuts,” Wiener said. “That is the last thing the Bay Area needs.”\u003c/p>\n\u003cp>Despite the loan still up in the air, representatives from the Connect Bay Area campaign said the ballot initiative is moving full steam ahead.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“We don’t have a choice on waiting for the long-term funding. We have to put this together regardless of what happens with the loan,” said campaign spokesperson Jeff Cretan. “This is going to be the sustainable future for public transit in the Bay Area.”\u003c/p>\n\u003cp>The campaign has so far raised nearly $3 million to support its signature gathering efforts. Major early donors include technology company Ripple co-founder Chris Larsen, Genentech and the Service Employees International Union, SEIU 1021.\u003c/p>\n\u003cp>Lian Chang, an organizer with the Connect Bay Area campaign, said volunteers were “beating down our door asking how they can get involved.”\u003c/p>\n\u003cp>Chang, who primarily gets around by bike, said she came to rely heavily on public transit after she tore her achilles tendon a few years ago.\u003c/p>\n\u003cp>“I have really seen in my own life how essential transit is, even if I don’t think of myself as a rider on a day-to-day basis. Anyone can suddenly be super dependent on transit for any kind of reason,” Chang said.\u003c/p>\n\u003cp>She likened public transit to a library: “We’re all super glad they’re there, whether or not we personally go every single day.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>After months of service meltdowns, BART this week released an investigation into nine major incidents throughout the fall that stalled trains and slowed commutes.\u003c/p>\n\u003cp>But its findings appeared far from conclusive — hypothesizing instead that most of the incidents could have been the result of a combination of issues afflicting the struggling transit system.\u003c/p>\n\u003cp>The dense report by consultants at Parsons Corporation — which cost almost $1.5 million and more than 15,000 hours to produce — found that factors ranging from debris on train tracks to unexpected fluctuations in voltage across BART’s power system could have contributed to the series of meltdowns between August and December, including three that at least partly shuttered the Transbay Tube.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The underground tracks are an essential route that connects San Francisco to the East Bay. But ultimately, the report found that further analysis is needed to determine what’s going wrong, a result that BART Board Director Edward Wright said was “frustrating, but honest.”\u003c/p>\n\u003cp>“We don’t have a sure or short answer to what’s causing this, because this is lots of different things at different times, in different places, and this is a really complex system,” he said during Thursday’s Board of Directors meeting, adding that he hoped there would be a clear timeframe established for next steps to continue investigating the issues and a final report when more information is known.\u003c/p>\n\u003cfigure id=\"attachment_11950411\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11950411\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/05/RS41957_007_KQED_PublicTransit_03102020_6511-qut.jpg\" alt=\"A shot of a BART train inside the Civic Center stop.\" width=\"1920\" height=\"1280\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/05/RS41957_007_KQED_PublicTransit_03102020_6511-qut.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/05/RS41957_007_KQED_PublicTransit_03102020_6511-qut-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/05/RS41957_007_KQED_PublicTransit_03102020_6511-qut-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/05/RS41957_007_KQED_PublicTransit_03102020_6511-qut-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/05/RS41957_007_KQED_PublicTransit_03102020_6511-qut-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">Civic Center station in San Francisco during the afternoon on Tuesday, Mar. 10, 2020. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The report comes as BART struggles to end a series of months of repeated interruptions, rider frustration and ridership that’s only slowly bouncing back toward pre-pandemic levels.\u003c/p>\n\u003cp>It said the agency is facing a “fiscal cliff,” with annual budget deficits of up to $400 million beginning next year.\u003c/p>\n\u003cp>Last year, agency officials announced $35 million in budget cuts and cost controls, and said it was operating on emergency funds that could run out in a matter of months.\u003c/p>\n\u003cp>Throughout 2025, BART riders woke up multiple mornings to find trains not running or massively delayed. The number of disruptions marked a significant increase from previous years and included the biggest systemwide outage since 2019.[aside postID=news_12066245 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-03-KQED.jpg']The report excluded two systemwide \u003ca href=\"https://www.kqed.org/news/12039472/bart-shuts-down-entire-train-service-due-to-computer-networking-problem\">incidents on May 9\u003c/a> and \u003ca href=\"https://www.kqed.org/news/12054754/bart-outage-shuts-down-entire-system-for-2nd-time-in-months\">Sept. 5\u003c/a>. It focused instead on nine problems that all caused partial interruptions between Aug. 29 and Dec. 8.\u003c/p>\n\u003cp>During that period, transbay travel was paused for hours multiple times, including in late August after an insulator exploded and sent smoke into a train. In December, BART’s Green and Red Lines, which run from Berryessa to Daly City and Richmond to San Francisco International Airport, respectively, came to a halt after another insulator issue.\u003c/p>\n\u003cp>While the report didn’t issue conclusive causes for many of the incidents, one of the most common hypotheses was that, on multiple occasions, power issues caused momentary fluctuations in the voltage flowing from power substations.\u003c/p>\n\u003cp>Another suggestion pointed to environmental factors, like dust collecting on surfaces inside tunnels, moisture from elevated humidity in underground stations or puddling on trackways.\u003c/p>\n\u003cp>Officials on Thursday shared a number of improvements they plan to make based on the report, and ones that have already been addressed. Those changes have included cleaning and replacing a number of insulators between Embarcadero and Civic Center stations in San Francisco, clearing debris from the tunnel and station platforms, and restoring crossbonds, cables that help return current flow back to substations across two tracks that were removed from the Transbay Tube in 2020 during a retrofitting project and never restored.\u003c/p>\n\u003cfigure id=\"attachment_10610191\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-10610191\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut.jpg\" alt='An \"interlocking\" mechanism near West Oakland Station that allows BART trains to switch tracks before entering and after emerging from the Transbay Tube.' width=\"1920\" height=\"1442\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut-400x300.jpg 400w, https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut-800x601.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut-1440x1082.jpg 1440w, https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut-1400x1051.jpg 1400w, https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut-1180x886.jpg 1180w, https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut-960x721.jpg 960w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">An interlocking mechanism near West Oakland Station that allows BART trains to switch tracks before entering and after emerging from the Transbay Tube. \u003ccite>(Courtesy of BART)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“This allows me a degree of optimism that we’re doing our best to protect our passengers from harm or delay,” BART Director Robert Raburn said during Thursday’s meeting.\u003c/p>\n\u003cp>Adina Levin, with the advocacy group Transbay Coalition, said the report shows that BART is taking system issues seriously and said it speaks to the money — and maintenance — needed to maintain the agency’s aging infrastructure.\u003c/p>\n\u003cp>“BART is complicated, and it’s got a lot of pieces that are old,” she said. “That is something we can’t afford not to maintain.”\u003c/p>\n\u003cp>Finding the funding to do that maintenance is an ongoing challenge, though.\u003c/p>\n\u003cp>Since the pandemic, BART has said revenue has dropped significantly, in large part due to the rise in remote work. While passenger fares and parking fees covered 70% of its operating costs prior to the pandemic, it’s now down to 25%.\u003c/p>\n\u003cfigure id=\"attachment_12051374\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12051374\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-002_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-002_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-002_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-002_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A BART car approaches the platform at Daly City Station in Daly City, on Dec. 4, 2024. \u003ccite>(Juliana Yamada/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The agency said without new ways to bring in cash, it could have to cut weekend service, close stations, shut down lines or reduce the number of trains it runs per hour.\u003c/p>\n\u003cp>One new funding source could be a sales tax measure that’s hoping to qualify for the November ballot, which would generate up to $980 million a year for transit agencies around the Bay Area. But continued service meltdowns and a lack of answers might make it difficult for BART to convince voters to direct substantial new funding its way.\u003c/p>\n\u003cp>To Levin, though, smaller service meltdowns are proof of how integral BART’s services are.\u003c/p>\n\u003cp>“This is a very small taste of a dire future, and a reminder of how important it is to provide the funding to make sure that BART and other transit systems keep running,” she said.\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The underground tracks are an essential route that connects San Francisco to the East Bay. But ultimately, the report found that further analysis is needed to determine what’s going wrong, a result that BART Board Director Edward Wright said was “frustrating, but honest.”\u003c/p>\n\u003cp>“We don’t have a sure or short answer to what’s causing this, because this is lots of different things at different times, in different places, and this is a really complex system,” he said during Thursday’s Board of Directors meeting, adding that he hoped there would be a clear timeframe established for next steps to continue investigating the issues and a final report when more information is known.\u003c/p>\n\u003cfigure id=\"attachment_11950411\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11950411\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/05/RS41957_007_KQED_PublicTransit_03102020_6511-qut.jpg\" alt=\"A shot of a BART train inside the Civic Center stop.\" width=\"1920\" height=\"1280\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2023/05/RS41957_007_KQED_PublicTransit_03102020_6511-qut.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/05/RS41957_007_KQED_PublicTransit_03102020_6511-qut-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/05/RS41957_007_KQED_PublicTransit_03102020_6511-qut-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/05/RS41957_007_KQED_PublicTransit_03102020_6511-qut-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2023/05/RS41957_007_KQED_PublicTransit_03102020_6511-qut-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">Civic Center station in San Francisco during the afternoon on Tuesday, Mar. 10, 2020. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The report comes as BART struggles to end a series of months of repeated interruptions, rider frustration and ridership that’s only slowly bouncing back toward pre-pandemic levels.\u003c/p>\n\u003cp>It said the agency is facing a “fiscal cliff,” with annual budget deficits of up to $400 million beginning next year.\u003c/p>\n\u003cp>Last year, agency officials announced $35 million in budget cuts and cost controls, and said it was operating on emergency funds that could run out in a matter of months.\u003c/p>\n\u003cp>Throughout 2025, BART riders woke up multiple mornings to find trains not running or massively delayed. The number of disruptions marked a significant increase from previous years and included the biggest systemwide outage since 2019.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>The report excluded two systemwide \u003ca href=\"https://www.kqed.org/news/12039472/bart-shuts-down-entire-train-service-due-to-computer-networking-problem\">incidents on May 9\u003c/a> and \u003ca href=\"https://www.kqed.org/news/12054754/bart-outage-shuts-down-entire-system-for-2nd-time-in-months\">Sept. 5\u003c/a>. It focused instead on nine problems that all caused partial interruptions between Aug. 29 and Dec. 8.\u003c/p>\n\u003cp>During that period, transbay travel was paused for hours multiple times, including in late August after an insulator exploded and sent smoke into a train. In December, BART’s Green and Red Lines, which run from Berryessa to Daly City and Richmond to San Francisco International Airport, respectively, came to a halt after another insulator issue.\u003c/p>\n\u003cp>While the report didn’t issue conclusive causes for many of the incidents, one of the most common hypotheses was that, on multiple occasions, power issues caused momentary fluctuations in the voltage flowing from power substations.\u003c/p>\n\u003cp>Another suggestion pointed to environmental factors, like dust collecting on surfaces inside tunnels, moisture from elevated humidity in underground stations or puddling on trackways.\u003c/p>\n\u003cp>Officials on Thursday shared a number of improvements they plan to make based on the report, and ones that have already been addressed. Those changes have included cleaning and replacing a number of insulators between Embarcadero and Civic Center stations in San Francisco, clearing debris from the tunnel and station platforms, and restoring crossbonds, cables that help return current flow back to substations across two tracks that were removed from the Transbay Tube in 2020 during a retrofitting project and never restored.\u003c/p>\n\u003cfigure id=\"attachment_10610191\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-10610191\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut.jpg\" alt='An \"interlocking\" mechanism near West Oakland Station that allows BART trains to switch tracks before entering and after emerging from the Transbay Tube.' width=\"1920\" height=\"1442\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut-400x300.jpg 400w, https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut-800x601.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut-1440x1082.jpg 1440w, https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut-1400x1051.jpg 1400w, https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut-1180x886.jpg 1180w, https://cdn.kqed.org/wp-content/uploads/sites/10/2015/07/RS16095_M15-Gate-A-D-qut-960x721.jpg 960w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">An interlocking mechanism near West Oakland Station that allows BART trains to switch tracks before entering and after emerging from the Transbay Tube. \u003ccite>(Courtesy of BART)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“This allows me a degree of optimism that we’re doing our best to protect our passengers from harm or delay,” BART Director Robert Raburn said during Thursday’s meeting.\u003c/p>\n\u003cp>Adina Levin, with the advocacy group Transbay Coalition, said the report shows that BART is taking system issues seriously and said it speaks to the money — and maintenance — needed to maintain the agency’s aging infrastructure.\u003c/p>\n\u003cp>“BART is complicated, and it’s got a lot of pieces that are old,” she said. “That is something we can’t afford not to maintain.”\u003c/p>\n\u003cp>Finding the funding to do that maintenance is an ongoing challenge, though.\u003c/p>\n\u003cp>Since the pandemic, BART has said revenue has dropped significantly, in large part due to the rise in remote work. While passenger fares and parking fees covered 70% of its operating costs prior to the pandemic, it’s now down to 25%.\u003c/p>\n\u003cfigure id=\"attachment_12051374\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12051374\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-002_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-002_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-002_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-002_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A BART car approaches the platform at Daly City Station in Daly City, on Dec. 4, 2024. \u003ccite>(Juliana Yamada/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The agency said without new ways to bring in cash, it could have to cut weekend service, close stations, shut down lines or reduce the number of trains it runs per hour.\u003c/p>\n\u003cp>One new funding source could be a sales tax measure that’s hoping to qualify for the November ballot, which would generate up to $980 million a year for transit agencies around the Bay Area. But continued service meltdowns and a lack of answers might make it difficult for BART to convince voters to direct substantial new funding its way.\u003c/p>\n\u003cp>To Levin, though, smaller service meltdowns are proof of how integral BART’s services are.\u003c/p>\n\u003cp>“This is a very small taste of a dire future, and a reminder of how important it is to provide the funding to make sure that BART and other transit systems keep running,” she said.\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"content": "\u003cp>A red umbrella sheltered Silvia Matias and her 3-year old daughter Maria from a light December drizzle. With Maria wrapped around her back, Matias waited for the 73 AC Transit Bus at the \u003ca href=\"https://www.kqed.org/news/tag/public-transit\">Eastmont Transit Center\u003c/a> in East Oakland.\u003c/p>\n\u003cp>“Thanks to God and the bus, I can get anywhere,” said the 23-year-old, who uses AC Transit every day to run errands and get her 6-year-old son to and from school.\u003c/p>\n\u003cp>Matias doesn’t have a Clipper card, the fare-payment system accepted by all Bay Area transit agencies, so she pays with cash. A day pass for herself costs $6 and $3 for her son — amounting to a budget of $45 a week, which adds up for the single mom.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“I’d like to pay less for the bus, because I don’t work, and every day I have to buy a day pass for $6,” Matias said.\u003c/p>\n\u003cp>Since Matias uses cash, she pays 75 cents more for the two day passes than if she and her son used a Clipper card or contactless bank card. She also misses out on a weekly fare cap available only to Clipper users or people who use a contactless bank card — all of which could save her $7.50 a week.\u003c/p>\n\u003cfigure id=\"attachment_12067635\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12067635 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-03-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-03-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-03-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-03-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A passenger boards a bus at the Eastmont Transit Center in Oakland on Dec. 17, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Transit advocates say long-awaited \u003ca href=\"https://www.kqed.org/news/12065714/clipper-card-new-bart-caltrain-login-next-generation-discounts\">upgrades to the Clipper system\u003c/a>, known as next generation Clipper or Clipper 2.0, which made a \u003ca href=\"https://www.kqed.org/news/12066855/clipper-2-0-is-here-the-rollout-has-been-plagued-by-glitches\">glitchy debut\u003c/a> on Dec. 10, are worsening disparities for AC Transit riders like Matias. The upgrades have brought discounted transfers and fare caps to cardholders, making it cheaper for Clipper users to ride AC Transit.\u003c/p>\n\u003cp>Advocates, like Sarah Syed, have welcomed these new features but have pointed out that cash riders are being left behind.\u003c/p>\n\u003cp>“No rider should have to pay more just because they are paying with cash,” said Syed, director of AC Transit’s Ward 3, which includes the Eastmont Transit Center. “ We need to fix this unfair, two-tiered system. It’s hurting those who are most vulnerable.”\u003c/p>\n\u003cp>According to \u003ca href=\"https://mtc.ca.gov/sites/default/files/meetings/attachments/6406/3a_25_1060_3_ClipperSTART_ClipperData.pdf?cb=c227351f\">data from the Metropolitan Transportation Commission\u003c/a>, which administers the Clipper system, 51% of all AC Transit trips were made with a payment method other than Clipper from June 2024 to May 2025. AC Transit cash riders are also more likely to be lower income or Black or Latino, Syed said.\u003c/p>\n\u003cp>According to Syed, when the MTC rolled out Clipper in 2010, AC Transit created discounts for Clipper users to incentivize riders to switch to the new program. More than a decade later, these discounts are no longer making switching more people to Clipper, she said.[aside postID=news_12066855 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-023_qed.jpg']“There is a willingness to access it, but there are too many accessibility issues and the discount does not overcome those,” Syed said.\u003c/p>\n\u003cp>On Dec. 10, Syed introduced an \u003ca href=\"https://actransit.legistar.com/View.ashx?M=F&ID=15011180&GUID=B98BD3B0-A34D-4210-B5C1-4C30B235AC85\">agenda planning request\u003c/a> to the AC Transit Board of Directors, asking the board to consider taking up the issue of fare policy reform at a future meeting. The required number of three board members endorsed the request. Syed expects the board to take up the issue again in February or March 2026.\u003c/p>\n\u003cp>Low-income riders and residents of historically marginalized communities, like deep East Oakland, face numerous barriers in using Clipper, according to Laurel Paget-Seekins, the senior transportation policy advocate at Public Advocates, a nonprofit civil rights and economic justice law firm.\u003c/p>\n\u003cp>“The system doesn’t work for people who are low income and unbanked and live in neighborhoods that don’t have access to reload their card,” she said.\u003c/p>\n\u003cdiv id=\"datawrapper-vis-DXSY1\" style=\"min-height: 419px\">\u003cimg decoding=\"async\" src=\"https://datawrapper.dwcdn.net/DXSY1/full.png\" alt=\"Regular Fares for AC Transit Riders (Adults ages 19-64) (Table)\">\u003c/div>\n\u003cp>Paget-Seekins said numerous areas in AC Transit’s service area, including the Eastmont Transit Center, lack access to Clipper reload stations. The system can also be cumbersome for people living paycheck to paycheck, as Clipper requires people to pre-load money onto their cards, and the system’s automatic reload feature requires a minimum of $20, Paget Seekins said.\u003c/p>\n\u003cp>Public Advocates is calling on AC Transit’s Board to equalize cash and Clipper fares, and to create a way for people who use cash to purchase a $25 weekly pass, mimicking the $25 weekly fare cap that exists for Clipper and contactless bank card riders.\u003c/p>\n\u003cp>Adding more Clipper reload stations would require action by the MTC.\u003c/p>\n\u003cp>“We at the MTC believe the discounts available for Clipper customers – very much including Clipper START – encourage Clipper use; and that the free and discounted transfers now available with the next generation Clipper system will further encourage use of Clipper on both traditional plastic cards and mobile Clipper cards,” said John Goodwin, MTC assistant director of communications, in an emailed statement to KQED.\u003c/p>\n\u003cp>Goodwin responded to transit advocates calling some parts of Alameda County “Clipper reload deserts” – saying “they may be somewhat less arid given the high penetration of smart phones among households throughout the Bay Area.”\u003c/p>\n\u003cfigure class=\"wp-caption alignnone\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-06-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12067637\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-06-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-06-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-06-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-06-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Rene Harrison and Jenine Garcia wait for their bus at the Eastmont Transit Center in Oakland on Dec. 17, 2025.\u003c/figcaption>\u003c/figure>\n\u003cp>Goodwin cited the \u003ca href=\"https://data.census.gov/table?q=smartphone+use&g=050XX00US06001\">2024 American Community Survey\u003c/a> from the U.S. Census Bureau, which estimates 95% of Alameda County residents have a smartphone.\u003c/p>\n\u003cp>Staying out of the rain under a bus shelter at Eastmont Transit Center, Jenine Garcia, sitting in her wheelchair, waited for the 40 bus with her boyfriend, Rene Harrison. Garcia said they have been living in homeless shelters for a couple years, and were on their way to the Bay Fair BART station to find a bank to cash a check.\u003c/p>\n\u003cp>Garcia said she has a Clipper card loaded on her phone, but it ran out of battery, so for this ride she planned to pay a full cash fare.\u003c/p>\n\u003cp>“I started using Clipper because I felt it was more convenient, but it isn’t when your phone dies,” she said.\u003c/p>\n\u003cp>Even if her phone was charged, she said she wouldn’t be able to use Clipper until she got to a bank, put money on her debit card and then loaded the card online.\u003c/p>\n\u003cp>“It’s not fair at all,” Garcia said.\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>A red umbrella sheltered Silvia Matias and her 3-year old daughter Maria from a light December drizzle. With Maria wrapped around her back, Matias waited for the 73 AC Transit Bus at the \u003ca href=\"https://www.kqed.org/news/tag/public-transit\">Eastmont Transit Center\u003c/a> in East Oakland.\u003c/p>\n\u003cp>“Thanks to God and the bus, I can get anywhere,” said the 23-year-old, who uses AC Transit every day to run errands and get her 6-year-old son to and from school.\u003c/p>\n\u003cp>Matias doesn’t have a Clipper card, the fare-payment system accepted by all Bay Area transit agencies, so she pays with cash. A day pass for herself costs $6 and $3 for her son — amounting to a budget of $45 a week, which adds up for the single mom.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“I’d like to pay less for the bus, because I don’t work, and every day I have to buy a day pass for $6,” Matias said.\u003c/p>\n\u003cp>Since Matias uses cash, she pays 75 cents more for the two day passes than if she and her son used a Clipper card or contactless bank card. She also misses out on a weekly fare cap available only to Clipper users or people who use a contactless bank card — all of which could save her $7.50 a week.\u003c/p>\n\u003cfigure id=\"attachment_12067635\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12067635 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-03-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-03-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-03-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-03-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A passenger boards a bus at the Eastmont Transit Center in Oakland on Dec. 17, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Transit advocates say long-awaited \u003ca href=\"https://www.kqed.org/news/12065714/clipper-card-new-bart-caltrain-login-next-generation-discounts\">upgrades to the Clipper system\u003c/a>, known as next generation Clipper or Clipper 2.0, which made a \u003ca href=\"https://www.kqed.org/news/12066855/clipper-2-0-is-here-the-rollout-has-been-plagued-by-glitches\">glitchy debut\u003c/a> on Dec. 10, are worsening disparities for AC Transit riders like Matias. The upgrades have brought discounted transfers and fare caps to cardholders, making it cheaper for Clipper users to ride AC Transit.\u003c/p>\n\u003cp>Advocates, like Sarah Syed, have welcomed these new features but have pointed out that cash riders are being left behind.\u003c/p>\n\u003cp>“No rider should have to pay more just because they are paying with cash,” said Syed, director of AC Transit’s Ward 3, which includes the Eastmont Transit Center. “ We need to fix this unfair, two-tiered system. It’s hurting those who are most vulnerable.”\u003c/p>\n\u003cp>According to \u003ca href=\"https://mtc.ca.gov/sites/default/files/meetings/attachments/6406/3a_25_1060_3_ClipperSTART_ClipperData.pdf?cb=c227351f\">data from the Metropolitan Transportation Commission\u003c/a>, which administers the Clipper system, 51% of all AC Transit trips were made with a payment method other than Clipper from June 2024 to May 2025. AC Transit cash riders are also more likely to be lower income or Black or Latino, Syed said.\u003c/p>\n\u003cp>According to Syed, when the MTC rolled out Clipper in 2010, AC Transit created discounts for Clipper users to incentivize riders to switch to the new program. More than a decade later, these discounts are no longer making switching more people to Clipper, she said.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“There is a willingness to access it, but there are too many accessibility issues and the discount does not overcome those,” Syed said.\u003c/p>\n\u003cp>On Dec. 10, Syed introduced an \u003ca href=\"https://actransit.legistar.com/View.ashx?M=F&ID=15011180&GUID=B98BD3B0-A34D-4210-B5C1-4C30B235AC85\">agenda planning request\u003c/a> to the AC Transit Board of Directors, asking the board to consider taking up the issue of fare policy reform at a future meeting. The required number of three board members endorsed the request. Syed expects the board to take up the issue again in February or March 2026.\u003c/p>\n\u003cp>Low-income riders and residents of historically marginalized communities, like deep East Oakland, face numerous barriers in using Clipper, according to Laurel Paget-Seekins, the senior transportation policy advocate at Public Advocates, a nonprofit civil rights and economic justice law firm.\u003c/p>\n\u003cp>“The system doesn’t work for people who are low income and unbanked and live in neighborhoods that don’t have access to reload their card,” she said.\u003c/p>\n\u003cdiv id=\"datawrapper-vis-DXSY1\" style=\"min-height: 419px\">\u003cimg decoding=\"async\" src=\"https://datawrapper.dwcdn.net/DXSY1/full.png\" alt=\"Regular Fares for AC Transit Riders (Adults ages 19-64) (Table)\">\u003c/div>\n\u003cp>Paget-Seekins said numerous areas in AC Transit’s service area, including the Eastmont Transit Center, lack access to Clipper reload stations. The system can also be cumbersome for people living paycheck to paycheck, as Clipper requires people to pre-load money onto their cards, and the system’s automatic reload feature requires a minimum of $20, Paget Seekins said.\u003c/p>\n\u003cp>Public Advocates is calling on AC Transit’s Board to equalize cash and Clipper fares, and to create a way for people who use cash to purchase a $25 weekly pass, mimicking the $25 weekly fare cap that exists for Clipper and contactless bank card riders.\u003c/p>\n\u003cp>Adding more Clipper reload stations would require action by the MTC.\u003c/p>\n\u003cp>“We at the MTC believe the discounts available for Clipper customers – very much including Clipper START – encourage Clipper use; and that the free and discounted transfers now available with the next generation Clipper system will further encourage use of Clipper on both traditional plastic cards and mobile Clipper cards,” said John Goodwin, MTC assistant director of communications, in an emailed statement to KQED.\u003c/p>\n\u003cp>Goodwin responded to transit advocates calling some parts of Alameda County “Clipper reload deserts” – saying “they may be somewhat less arid given the high penetration of smart phones among households throughout the Bay Area.”\u003c/p>\n\u003cfigure class=\"wp-caption alignnone\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-06-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12067637\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-06-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-06-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-06-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-06-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Rene Harrison and Jenine Garcia wait for their bus at the Eastmont Transit Center in Oakland on Dec. 17, 2025.\u003c/figcaption>\u003c/figure>\n\u003cp>Goodwin cited the \u003ca href=\"https://data.census.gov/table?q=smartphone+use&g=050XX00US06001\">2024 American Community Survey\u003c/a> from the U.S. Census Bureau, which estimates 95% of Alameda County residents have a smartphone.\u003c/p>\n\u003cp>Staying out of the rain under a bus shelter at Eastmont Transit Center, Jenine Garcia, sitting in her wheelchair, waited for the 40 bus with her boyfriend, Rene Harrison. Garcia said they have been living in homeless shelters for a couple years, and were on their way to the Bay Fair BART station to find a bank to cash a check.\u003c/p>\n\u003cp>Garcia said she has a Clipper card loaded on her phone, but it ran out of battery, so for this ride she planned to pay a full cash fare.\u003c/p>\n\u003cp>“I started using Clipper because I felt it was more convenient, but it isn’t when your phone dies,” she said.\u003c/p>\n\u003cp>Even if her phone was charged, she said she wouldn’t be able to use Clipper until she got to a bank, put money on her debit card and then loaded the card online.\u003c/p>\n\u003cp>“It’s not fair at all,” Garcia said.\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"slug": "an-earthquake-swarm-license-plate-reader-cameras-and-clipper-2-0",
"title": "Earthquake Swarms, License Plate Reader Cameras, and Clipper 2.0",
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"content": "\u003cp>In the Bay’s final news roundup of 2025, Ericka, Alan and Jessica discuss the recent series of small earthquakes in San Ramon and Sonoma County, Oakland’s decision to expand its network of license plate reader cameras, and new upgrades to the Clipper card system.\u003c/p>\n\u003cp>\u003cb>Links:\u003c/b>\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.kqed.org/science/1999633/scientists-say-san-ramons-latest-earthquake-swarm-is-normal-but-residents-are-on-edge\">Scientists Say San Ramon’s Latest Earthquake Swarm Is Normal, but Residents Are on Edge | KQED\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://www.kqed.org/news/12067461/oakland-council-expands-flock-license-plate-reader-network-despite-privacy-concerns\">Oakland Council Expands Flock License Plate Reader Network Despite Privacy Concerns | KQED\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://www.kqed.org/news/12065714/clipper-card-new-bart-caltrain-login-next-generation-discounts\">New Clipper Cards Are Here, With Big Perks for Riders. How to Manually Upgrade Yours | KQED\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>\u003ci>Some members of the KQED podcast team are represented by The Screen Actors Guild, American Federation of Television and Radio Artists, San Francisco-Northern California Local.\u003c/i>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC6347268510&light=true\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003cem>This is a computer-generated transcript. While our team has reviewed it, there may be errors.\u003c/em>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:00:03] I’m Ericka Cruz Guevara and welcome to the Bay’s December News Roundup, where I sit with the rest of the Bay team to discuss some of the other stories on our radars this month. I am joined by Senior Editor Alan Montecillo. Hey, Alan.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:00:19] Happy Holidays!\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:00:20] Happy holidays, and our producer, Jessica Kariisa. Hey, Jessica.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:00:24] Hey, Ericka.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra\u003c/strong> [00:00:25] Okay, so this is actually gonna be our last new episode of the year, and then we’re gonna be rerunning some of our favorite holiday-related episodes through January 7th. But yeah, it’s almost the holidays. It’s been really cold. It’s really dark. How are you all doing?\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:00:46] I feel like every year I think it’s not actually that cold in the Bay area. My friends on the East coast have actual snow. It’s actually freezing there. Like it’s only like 48, 50 degrees here. And then I totally eat my words every single year. Like I’m cold and I want to just stay home.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:01:03] No, but this year in particular feels like especially cold. I feel like I’ve had that conversation with like multiple people. Like it feels historic.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:01:15] I think it actually is historically cold and like.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:01:19] Fact like fact-checked?\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:01:20] Like yeah like fact checked, and I keep thinking to back to the episode that we just did about your PG&E bail because I know mine is gonna be So high from the usage of my heater because it’s just been absolutely freezing in San Jose.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:01:36] Yeah, I felt like I was cheating a little bit because I brought my October bill, which is a little, you know, a little old, but I really have been cranking up the heat. As I mentioned, this is our last new episode of the year. Any reflections from the team here about the year of shows, the year on the Bay?\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:02:00] Oh gosh, I don’t know if I’m ready to reflect on the entirety of 2025. Obviously a lot of news happened. You know, we didn’t do a news roundup in November because it coincided with Thanksgiving. But, you know, obviously the last couple of months, there’s been everything from, you, know, the special election to the government shutdown, to people on SNAP losing their benefits temporarily. And then even on top of that, you know, local stories like teachers in Contra Costa County going on strike, so, you know, the rhythm of the end of the year is kind of news-wise has been pretty turbulent, I would say.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:02:35] It hasn’t been ramping down, it doesn’t feel like it. No, yeah, I think this year has been a lot of really intense news, especially, as Alan was mentioning, the local impacts of a lot of things that were happening at the federal level, the way that immigration was snapped, with, you know, national parks. I think we ended up covering a lot of stories like that, but I think I’m also really proud of the fact that we were able to get out in the field. We talked to a priest in San Jose, Erica interviewed, food is free, Solano’s executive director in Vallejo, and also Perrin Kao in Berkeley. And so we were also able to do a lot of really Bay Area specific things, which felt really good.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:03:20] Well, let’s get right into some of the other stories that have been on our radars this month. Starting with you, Alan, I feel like there just have been so many earthquake notifications all around the Bay Area, including in Vallejo, one that really shook me and my cat.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:03:39] Oh, really?\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:03:40] A few weeks ago. So tell us about these earthquake warnings.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:03:45] Sure. So in the process of reading about this, including reporting from our KQED colleague, Ezra David Romero, I learned a term that I was not thrilled to learn, which is earthquake swarm. Yeah, I know. It’s like, it sounds very like Old Testament plaguey, you know, like God sent an earthquake swarm to like the Pharaoh. But that’s what large portions of the Bay Area have been seeing these last couple of weeks. In fact, over the last month, there were more than 150 earthquakes in the San Ramon area. Most of those weren’t felt, but many of them were, including 10 that were at or above a magnitude 2.5 just on December 8th alone. And then in Sonoma County, there was about, I think, seven earthquakes, including a 4.0 magnitude between Rohnert Park and Glen Ellen. So we’ve, I’ve been seeing our My Shake notifications, but there are many residents who have literally felt multiple. Yeah, small earthquakes that didn’t damage their homes, but definitely spooked them.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:04:44] I’ve been having a bit of trouble trying to decide how much of this is actually just normal and part of life in California. How normal are these clusters of earthquakes that we’ve been experiencing here in the Bay Area? How worried should I be?\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:05:03] These swarms, how normal are the swarms?\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:05:05] Yes.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:05:06] Uh, they seem pretty normal. I think that a few things to know about earthquake swarms, they do differ from a typical sequence of earthquakes. I think most of us think of a sequence of earthquake as there being like one big earthquake, like maybe there was a 5.0 somewhere or a 6.0 and then, you know, several like aftershocks over the next few hours or the next few days in the case of earthquake sw arms, there isn’t like a dominant earthquake, there’s sort of a cluster of tiny minor earthquakes and then the fault tends to quiet down. So this, this happens. So I think just because there were more than 150 earthquakes in the San Ramon area over the last month, doesn’t mean that we’re going to get, you know, knock on wood the big one, you know, tomorrow or something like that. Watch it be the one tomorrow just cause I said that.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:05:50] Oh god. No. No, I’m just gonna say that actually brought me a lot of relief, that answer right until the very end there.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:05:58] I mean, even though they are minor, I feel like it would still freak me out. Have we heard anything from residents about these swarms and how they’re feeling about it?\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:06:09] Yeah. So Ezra talked to residents in San Ramon in particular about the earthquakes that hit specifically around December 8th when there were 10 just that morning.\u003c/p>\n\u003cp>\u003cstrong>Mona Epstein \u003c/strong>[00:06:22] Well, Sunday night was rocking and rolling here.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:06:28] One of them was a woman named Mona Epstein, and in Mona’s case, she felt several within several hours spanning from the very early morning to kind of mid-morning.\u003c/p>\n\u003cp>\u003cstrong>Mona Epstein \u003c/strong>[00:06:40] I was woken, awakened around two o’clock. I felt a jolt and I’ve lived in Santa Mona quite a while. So I remember the last swarm of earthquakes we had. Then again at five o’ clock in the morning, shake the bed again, went back to sleep. At nine o’ o’ I was talking to my son on the phone a little after nine and this one really scared me. People were saying, well, it’s 3.6, it is nothing. I lived through the big one, blah, blah blah, but they don’t get it.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:07:11] Wow, my gosh. I just imagine this, like, poor woman being, like shaken in her home.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:07:17] Yeah. And, and you know, there’s something about the number 3.6 in this case that I think is a little deceiving, like it doesn’t sound that bad and it, you know it’s not really damaging buildings, but when there’s several in sequence too, it also makes you think like, oh, when’s the next one, will the next one be bigger, especially if you’re, you know, literally in, in Mona’s case, like at the epicenter of like, what’s technically a small earthquake, but if you were close to the epicenter of it, it feels big.\u003c/p>\n\u003cp>\u003cstrong>Mona Epstein \u003c/strong>[00:07:45] And people, I remember people were saying, this is just making me feel so on edge. I feel so irritable because it’s just, you never know if this is gonna be the big one or if it’s an annoyance.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:07:58] And I didn’t know this, but there is an actual fault in San Ramon that is pretty active, right?\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:08:07] Right. So San Ramon in particular is above what’s called the Calaveras Fault. It sort of runs underneath the city. Um, it’s also technically part of the San Andreas Fault as well. So, you know, this kind of thing does happen. I mean, as you heard Mona say, uh, this wasn’t the first earthquake swarm that she had, uh you know lived through.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:08:27] I guess the whole thing with earthquakes is that, you know, never really know when it’s coming and you know just got to be prepared. But what about like warning systems? Is there anything in place for residents or people who might be affected by swarms to at least just have like a little bit of heads up?\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:08:45] So the MyShake Alert will send out an alerting signal if it is measured at, I believe, 4.5 or higher. So if everyone got a notification anytime there was literally any seismic activity, our phones would be going off. I mean, they’re always going off anyway, but you know, it would be a little too much. One funny detail from this story that Ezra reported is that another resident named Rachael Heys said that her Cat was making weird noises and hid under a table, like seconds before the earthquake hit. Um, I, I’m not endorsing that as like a tried and true early warning system, like having a cat, but I thought that was, that was an interesting detail.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:09:28] Well, my cat Remi needs a software update, because she was fast asleep seconds before that earthquake in Vallejo. Well, Alan, thank you so much for bringing that story. We’re gonna take a quick break, but when we get back, we’ll dig into some of the other stories that we’ve been following this month. Stay with us.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:10:03] And we’re back with the Bay’s Monthly News Roundup, where we dig into some of the other stories that have been on our radars this month, and we’re gonna dive into my story, which is a spicy one. Oakland City Council voted this week to expand a very controversial license plate reader, and this happened despite concerns from both residents and privacy experts. Who are especially worried about how these cameras could potentially expose residents to federal surveillance. I don’t know if you both have heard about these cameras from this Atlanta-based company called Flock Safety. They’ve been in the news, I feel like, a lot this summer, especially after a few media investigations revealed how… Local police departments around the US have shared data from these cameras with federal law enforcement. That actually includes the Oakland Police Department, which the San Francisco standard had actually reported. In at least one case, California Highway Patrol searched OPD’s database for data related to an immigration and customs enforcement investigation. So the headline here really is that despite a lot of pushback by residents a lot of concerns from privacy experts. At this city council meeting on Tuesday, Oakland approved this new two-year contract with Flock Safety.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:11:38] What does OPD typically use these cameras for?\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:11:44] So these cameras are used in a variety of ways around Oakland. They’ve been installed in the city since the spring of 2024. There’s about 300 of them around the city. They’re used by both merchants and also the Oakland police department. Merchants say that they have cameras, you know, around Oakland Chinatown, for example, to try and prevent crime. And Oakland PD says they use the data from these cameras to help them with investigations. According to one OPD report that was reported on by the San Francisco Chronicle, the police department there credits flock cameras for helping investigators track cars connected to robberies, cars connected to human trafficking, auto theft rings. And then they also say that these cameras have allowed this county-wide task force to make 110 arrests related to stolen cars. Because of these flock alerts. So they say it’s just really, really helpful for them in doing their jobs and in responding to the kind of crimes that they say that Oakland residents want them to respond to.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:12:58] Yeah, I mean, especially with, you know, some of this data potentially being sent to ICE, I can imagine there was a lot of controversy around this. Can you talk a bit more about how residents are feeling or if there’s any pushback happening at that level?\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:13:17] I actually saw this specific description of the council meeting that I found really interesting. This is from writer Maggie Tokuda-Hall for the Oakland Review of Books. She wrote, quote, “‘It’s like I wandered into the comment section “‘on an NPR article and got trapped.'”\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:13:36] Oh, no.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:13:36] That’s the vibe at the December 16th Oakland City Council meeting. I was among some of the most informed people I’ve ever heard, each rushing to complete their statements before their mic was cut off at the one minute mark. So she was really talking about this like flood of residents who are really concerned about, you know, in this moment that we’re in, where a lot of community members are concerned about immigration customs enforcement actions. And when also the city of Oakland is, you know, really coming out as a sanctuary city, many residents see this as like a move that kind of works against that. Council Member Carroll Fife was the only no vote and she really points to this scrutiny around data sharing with the feds and she sort of makes this argument that this really goes against the city status as a Sanctuary City.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:14:32] Are there any guardrails against sharing data with the feds in this contract with Flock?\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:14:39] So in order to address some of these privacy concerns from residents, Oakland City Council also adopted a few amendments to their contract with Flock. And one of those includes prohibiting any sharing of data with federal immigration agencies or any state law enforcement for the purpose of investigating reproductive health or gender affirming care. Which seems maybe a little specific, but there is literally a story of a Texas police officer searching national flock data to find a woman who had self-administered an abortion. And so that’s the concern that they’re addressing there. Another amendment includes a sort of approval system that requires the city’s chief privacy officer and also the Oakland Police Department’s information technology director to authorize any sort of data sharing relationships with other agencies. A Flock spokesperson says that any municipality has the authority to decide what gets shared or not, but I will say that there are still data privacy folks out there who say any data collected is data at risk.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:16:09] And that is it for my doozy of a story. Jessica Karii, we’re gonna end this one with you. What story have you got for us today?\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:16:18] I have a story about Transit. So, effective December 10th, Clipper launched their 2.0 version, which has a bunch of really cool upgrades for those of you who use Clipper. Basically, there’s four major upgrades. First, you can immediately access funds in your Clipper account. You don’t have to wait a few days, which was something that people had to do before sometimes.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:16:46] I mean, that is like… ne of the most annoying things to me about the Clipper. Because it’s like we’re in the Bay Area. We’re in- It should be immediate. Yeah, we’re the tech capital of the world. What do you mean?\u003c/p>\n\u003cp> \u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:16:56] No, I’m with you. So that’s huge. The second is you can now have like family accounts. So basically, users will be able to manage more than one Clipper card. So a parent, for example, could add money to their kid’s account, just making things a little bit smoother on that end. Another big thing is now you can use contactless payment with a debit or credit card. I think we actually We talked about this in another roundup. About BART launching this towards the end of the summer, and now Clippers launched it, so that’s pretty cool.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:17:30] Meaning that you can now tap to pay with a credit card or debit card on any transit system that uses Clipper, right? So that includes Muni, Caltrain, et cetera.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:17:39] Exactly. Yeah. And the one that I’m most interested in as someone who takes two transit agencies to work is that now when you transfer from one agency to another, you can get a discount of up to $2.85 on your second ride.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:17:59] As long as your transfer happens within two hours of your first ride. So that’s gonna lead to quite a bit of savings for some people.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:18:06] Wow, I did not know about that last one, but I also take two transit systems to work.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:18:11] Yeah, and there’s actually a really cool website called clipper2.hikingbytransit.com where you can actually put in your transit information and it’ll tell you how much you’re expected to save over a year of commuting, which they’re calculating at about 500 trips. And so I put mine in and I’m going to save over $1,000, which is pretty cool. Which is pretty cool.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:18:35] Oh my gosh, what are you gonna do with that thousand dollar?\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:18:38] I don’t know, I don’t know, maybe I’ll buy something, maybe i’ll go on a trip. Now I have that extra money.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:18:45] Does everyone already have this? Has this automatically been implemented for everybody?\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:18:49] Great question. So the whole Clipper 2.0 update is gonna take about eight to 12 weeks. It will happen automatically for everybody, but it will take some time. But you can manually update the app yourself by going to the Clipper website or going through however you have the app, if you have it on your phone, to get the update faster. That said, when… Clipper 2.0 first launched. There were some glitches and people were having issues updating. So there was a little frustration around that. It’s now been over a week. I was able to update mine pretty smoothly. So I think they’re working out some of the kinks.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:19:32] I mean Jessica, we’ve talked a lot on this show about like how much transit agencies around the Bay Area are really struggling financially right now so why why are they doing this and and why are they giving you and I big discounts?\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:19:46] Yeah, that’s a great question. And our colleague Azul Dahlstrom-Eckman did some really great reporting around this. So transit officials say that, you know, they’re hoping that offering these discounts will actually increase ridership. And if ridership goes up, then revenue goes up as well.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:20:03] The timing of this is interesting too, because next year we’re going to have the Super Bowl in the Bay Area in February, and then we will have World Cup games later in the year. So I think especially the tap to pay debit credit card for tourists, for people visiting out from other parts of the country or the world, I think that’s, I think essential to have, honestly.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:20:23] Yeah, that’s a good point, yeah. Well, thank you so much for bringing that story, Jessica.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>In the Bay’s final news roundup of 2025, Ericka, Alan and Jessica discuss the recent series of small earthquakes in San Ramon and Sonoma County, Oakland’s decision to expand its network of license plate reader cameras, and new upgrades to the Clipper card system.\u003c/p>\n\u003cp>\u003cb>Links:\u003c/b>\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.kqed.org/science/1999633/scientists-say-san-ramons-latest-earthquake-swarm-is-normal-but-residents-are-on-edge\">Scientists Say San Ramon’s Latest Earthquake Swarm Is Normal, but Residents Are on Edge | KQED\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://www.kqed.org/news/12067461/oakland-council-expands-flock-license-plate-reader-network-despite-privacy-concerns\">Oakland Council Expands Flock License Plate Reader Network Despite Privacy Concerns | KQED\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://www.kqed.org/news/12065714/clipper-card-new-bart-caltrain-login-next-generation-discounts\">New Clipper Cards Are Here, With Big Perks for Riders. How to Manually Upgrade Yours | KQED\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>\u003ci>Some members of the KQED podcast team are represented by The Screen Actors Guild, American Federation of Television and Radio Artists, San Francisco-Northern California Local.\u003c/i>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC6347268510&light=true\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003cem>This is a computer-generated transcript. While our team has reviewed it, there may be errors.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:00:03] I’m Ericka Cruz Guevara and welcome to the Bay’s December News Roundup, where I sit with the rest of the Bay team to discuss some of the other stories on our radars this month. I am joined by Senior Editor Alan Montecillo. Hey, Alan.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:00:19] Happy Holidays!\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:00:20] Happy holidays, and our producer, Jessica Kariisa. Hey, Jessica.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:00:24] Hey, Ericka.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra\u003c/strong> [00:00:25] Okay, so this is actually gonna be our last new episode of the year, and then we’re gonna be rerunning some of our favorite holiday-related episodes through January 7th. But yeah, it’s almost the holidays. It’s been really cold. It’s really dark. How are you all doing?\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:00:46] I feel like every year I think it’s not actually that cold in the Bay area. My friends on the East coast have actual snow. It’s actually freezing there. Like it’s only like 48, 50 degrees here. And then I totally eat my words every single year. Like I’m cold and I want to just stay home.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:01:03] No, but this year in particular feels like especially cold. I feel like I’ve had that conversation with like multiple people. Like it feels historic.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:01:15] I think it actually is historically cold and like.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:01:19] Fact like fact-checked?\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:01:20] Like yeah like fact checked, and I keep thinking to back to the episode that we just did about your PG&E bail because I know mine is gonna be So high from the usage of my heater because it’s just been absolutely freezing in San Jose.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:01:36] Yeah, I felt like I was cheating a little bit because I brought my October bill, which is a little, you know, a little old, but I really have been cranking up the heat. As I mentioned, this is our last new episode of the year. Any reflections from the team here about the year of shows, the year on the Bay?\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:02:00] Oh gosh, I don’t know if I’m ready to reflect on the entirety of 2025. Obviously a lot of news happened. You know, we didn’t do a news roundup in November because it coincided with Thanksgiving. But, you know, obviously the last couple of months, there’s been everything from, you, know, the special election to the government shutdown, to people on SNAP losing their benefits temporarily. And then even on top of that, you know, local stories like teachers in Contra Costa County going on strike, so, you know, the rhythm of the end of the year is kind of news-wise has been pretty turbulent, I would say.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:02:35] It hasn’t been ramping down, it doesn’t feel like it. No, yeah, I think this year has been a lot of really intense news, especially, as Alan was mentioning, the local impacts of a lot of things that were happening at the federal level, the way that immigration was snapped, with, you know, national parks. I think we ended up covering a lot of stories like that, but I think I’m also really proud of the fact that we were able to get out in the field. We talked to a priest in San Jose, Erica interviewed, food is free, Solano’s executive director in Vallejo, and also Perrin Kao in Berkeley. And so we were also able to do a lot of really Bay Area specific things, which felt really good.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:03:20] Well, let’s get right into some of the other stories that have been on our radars this month. Starting with you, Alan, I feel like there just have been so many earthquake notifications all around the Bay Area, including in Vallejo, one that really shook me and my cat.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:03:39] Oh, really?\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:03:40] A few weeks ago. So tell us about these earthquake warnings.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:03:45] Sure. So in the process of reading about this, including reporting from our KQED colleague, Ezra David Romero, I learned a term that I was not thrilled to learn, which is earthquake swarm. Yeah, I know. It’s like, it sounds very like Old Testament plaguey, you know, like God sent an earthquake swarm to like the Pharaoh. But that’s what large portions of the Bay Area have been seeing these last couple of weeks. In fact, over the last month, there were more than 150 earthquakes in the San Ramon area. Most of those weren’t felt, but many of them were, including 10 that were at or above a magnitude 2.5 just on December 8th alone. And then in Sonoma County, there was about, I think, seven earthquakes, including a 4.0 magnitude between Rohnert Park and Glen Ellen. So we’ve, I’ve been seeing our My Shake notifications, but there are many residents who have literally felt multiple. Yeah, small earthquakes that didn’t damage their homes, but definitely spooked them.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:04:44] I’ve been having a bit of trouble trying to decide how much of this is actually just normal and part of life in California. How normal are these clusters of earthquakes that we’ve been experiencing here in the Bay Area? How worried should I be?\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:05:03] These swarms, how normal are the swarms?\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:05:05] Yes.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:05:06] Uh, they seem pretty normal. I think that a few things to know about earthquake swarms, they do differ from a typical sequence of earthquakes. I think most of us think of a sequence of earthquake as there being like one big earthquake, like maybe there was a 5.0 somewhere or a 6.0 and then, you know, several like aftershocks over the next few hours or the next few days in the case of earthquake sw arms, there isn’t like a dominant earthquake, there’s sort of a cluster of tiny minor earthquakes and then the fault tends to quiet down. So this, this happens. So I think just because there were more than 150 earthquakes in the San Ramon area over the last month, doesn’t mean that we’re going to get, you know, knock on wood the big one, you know, tomorrow or something like that. Watch it be the one tomorrow just cause I said that.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:05:50] Oh god. No. No, I’m just gonna say that actually brought me a lot of relief, that answer right until the very end there.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:05:58] I mean, even though they are minor, I feel like it would still freak me out. Have we heard anything from residents about these swarms and how they’re feeling about it?\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:06:09] Yeah. So Ezra talked to residents in San Ramon in particular about the earthquakes that hit specifically around December 8th when there were 10 just that morning.\u003c/p>\n\u003cp>\u003cstrong>Mona Epstein \u003c/strong>[00:06:22] Well, Sunday night was rocking and rolling here.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:06:28] One of them was a woman named Mona Epstein, and in Mona’s case, she felt several within several hours spanning from the very early morning to kind of mid-morning.\u003c/p>\n\u003cp>\u003cstrong>Mona Epstein \u003c/strong>[00:06:40] I was woken, awakened around two o’clock. I felt a jolt and I’ve lived in Santa Mona quite a while. So I remember the last swarm of earthquakes we had. Then again at five o’ clock in the morning, shake the bed again, went back to sleep. At nine o’ o’ I was talking to my son on the phone a little after nine and this one really scared me. People were saying, well, it’s 3.6, it is nothing. I lived through the big one, blah, blah blah, but they don’t get it.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:07:11] Wow, my gosh. I just imagine this, like, poor woman being, like shaken in her home.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:07:17] Yeah. And, and you know, there’s something about the number 3.6 in this case that I think is a little deceiving, like it doesn’t sound that bad and it, you know it’s not really damaging buildings, but when there’s several in sequence too, it also makes you think like, oh, when’s the next one, will the next one be bigger, especially if you’re, you know, literally in, in Mona’s case, like at the epicenter of like, what’s technically a small earthquake, but if you were close to the epicenter of it, it feels big.\u003c/p>\n\u003cp>\u003cstrong>Mona Epstein \u003c/strong>[00:07:45] And people, I remember people were saying, this is just making me feel so on edge. I feel so irritable because it’s just, you never know if this is gonna be the big one or if it’s an annoyance.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:07:58] And I didn’t know this, but there is an actual fault in San Ramon that is pretty active, right?\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:08:07] Right. So San Ramon in particular is above what’s called the Calaveras Fault. It sort of runs underneath the city. Um, it’s also technically part of the San Andreas Fault as well. So, you know, this kind of thing does happen. I mean, as you heard Mona say, uh, this wasn’t the first earthquake swarm that she had, uh you know lived through.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:08:27] I guess the whole thing with earthquakes is that, you know, never really know when it’s coming and you know just got to be prepared. But what about like warning systems? Is there anything in place for residents or people who might be affected by swarms to at least just have like a little bit of heads up?\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:08:45] So the MyShake Alert will send out an alerting signal if it is measured at, I believe, 4.5 or higher. So if everyone got a notification anytime there was literally any seismic activity, our phones would be going off. I mean, they’re always going off anyway, but you know, it would be a little too much. One funny detail from this story that Ezra reported is that another resident named Rachael Heys said that her Cat was making weird noises and hid under a table, like seconds before the earthquake hit. Um, I, I’m not endorsing that as like a tried and true early warning system, like having a cat, but I thought that was, that was an interesting detail.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:09:28] Well, my cat Remi needs a software update, because she was fast asleep seconds before that earthquake in Vallejo. Well, Alan, thank you so much for bringing that story. We’re gonna take a quick break, but when we get back, we’ll dig into some of the other stories that we’ve been following this month. Stay with us.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:10:03] And we’re back with the Bay’s Monthly News Roundup, where we dig into some of the other stories that have been on our radars this month, and we’re gonna dive into my story, which is a spicy one. Oakland City Council voted this week to expand a very controversial license plate reader, and this happened despite concerns from both residents and privacy experts. Who are especially worried about how these cameras could potentially expose residents to federal surveillance. I don’t know if you both have heard about these cameras from this Atlanta-based company called Flock Safety. They’ve been in the news, I feel like, a lot this summer, especially after a few media investigations revealed how… Local police departments around the US have shared data from these cameras with federal law enforcement. That actually includes the Oakland Police Department, which the San Francisco standard had actually reported. In at least one case, California Highway Patrol searched OPD’s database for data related to an immigration and customs enforcement investigation. So the headline here really is that despite a lot of pushback by residents a lot of concerns from privacy experts. At this city council meeting on Tuesday, Oakland approved this new two-year contract with Flock Safety.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:11:38] What does OPD typically use these cameras for?\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:11:44] So these cameras are used in a variety of ways around Oakland. They’ve been installed in the city since the spring of 2024. There’s about 300 of them around the city. They’re used by both merchants and also the Oakland police department. Merchants say that they have cameras, you know, around Oakland Chinatown, for example, to try and prevent crime. And Oakland PD says they use the data from these cameras to help them with investigations. According to one OPD report that was reported on by the San Francisco Chronicle, the police department there credits flock cameras for helping investigators track cars connected to robberies, cars connected to human trafficking, auto theft rings. And then they also say that these cameras have allowed this county-wide task force to make 110 arrests related to stolen cars. Because of these flock alerts. So they say it’s just really, really helpful for them in doing their jobs and in responding to the kind of crimes that they say that Oakland residents want them to respond to.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:12:58] Yeah, I mean, especially with, you know, some of this data potentially being sent to ICE, I can imagine there was a lot of controversy around this. Can you talk a bit more about how residents are feeling or if there’s any pushback happening at that level?\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:13:17] I actually saw this specific description of the council meeting that I found really interesting. This is from writer Maggie Tokuda-Hall for the Oakland Review of Books. She wrote, quote, “‘It’s like I wandered into the comment section “‘on an NPR article and got trapped.'”\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:13:36] Oh, no.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:13:36] That’s the vibe at the December 16th Oakland City Council meeting. I was among some of the most informed people I’ve ever heard, each rushing to complete their statements before their mic was cut off at the one minute mark. So she was really talking about this like flood of residents who are really concerned about, you know, in this moment that we’re in, where a lot of community members are concerned about immigration customs enforcement actions. And when also the city of Oakland is, you know, really coming out as a sanctuary city, many residents see this as like a move that kind of works against that. Council Member Carroll Fife was the only no vote and she really points to this scrutiny around data sharing with the feds and she sort of makes this argument that this really goes against the city status as a Sanctuary City.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:14:32] Are there any guardrails against sharing data with the feds in this contract with Flock?\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:14:39] So in order to address some of these privacy concerns from residents, Oakland City Council also adopted a few amendments to their contract with Flock. And one of those includes prohibiting any sharing of data with federal immigration agencies or any state law enforcement for the purpose of investigating reproductive health or gender affirming care. Which seems maybe a little specific, but there is literally a story of a Texas police officer searching national flock data to find a woman who had self-administered an abortion. And so that’s the concern that they’re addressing there. Another amendment includes a sort of approval system that requires the city’s chief privacy officer and also the Oakland Police Department’s information technology director to authorize any sort of data sharing relationships with other agencies. A Flock spokesperson says that any municipality has the authority to decide what gets shared or not, but I will say that there are still data privacy folks out there who say any data collected is data at risk.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:16:09] And that is it for my doozy of a story. Jessica Karii, we’re gonna end this one with you. What story have you got for us today?\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:16:18] I have a story about Transit. So, effective December 10th, Clipper launched their 2.0 version, which has a bunch of really cool upgrades for those of you who use Clipper. Basically, there’s four major upgrades. First, you can immediately access funds in your Clipper account. You don’t have to wait a few days, which was something that people had to do before sometimes.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:16:46] I mean, that is like… ne of the most annoying things to me about the Clipper. Because it’s like we’re in the Bay Area. We’re in- It should be immediate. Yeah, we’re the tech capital of the world. What do you mean?\u003c/p>\n\u003cp> \u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:16:56] No, I’m with you. So that’s huge. The second is you can now have like family accounts. So basically, users will be able to manage more than one Clipper card. So a parent, for example, could add money to their kid’s account, just making things a little bit smoother on that end. Another big thing is now you can use contactless payment with a debit or credit card. I think we actually We talked about this in another roundup. About BART launching this towards the end of the summer, and now Clippers launched it, so that’s pretty cool.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:17:30] Meaning that you can now tap to pay with a credit card or debit card on any transit system that uses Clipper, right? So that includes Muni, Caltrain, et cetera.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:17:39] Exactly. Yeah. And the one that I’m most interested in as someone who takes two transit agencies to work is that now when you transfer from one agency to another, you can get a discount of up to $2.85 on your second ride.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:17:59] As long as your transfer happens within two hours of your first ride. So that’s gonna lead to quite a bit of savings for some people.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:18:06] Wow, I did not know about that last one, but I also take two transit systems to work.\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:18:11] Yeah, and there’s actually a really cool website called clipper2.hikingbytransit.com where you can actually put in your transit information and it’ll tell you how much you’re expected to save over a year of commuting, which they’re calculating at about 500 trips. And so I put mine in and I’m going to save over $1,000, which is pretty cool. Which is pretty cool.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:18:35] Oh my gosh, what are you gonna do with that thousand dollar?\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:18:38] I don’t know, I don’t know, maybe I’ll buy something, maybe i’ll go on a trip. Now I have that extra money.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:18:45] Does everyone already have this? Has this automatically been implemented for everybody?\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:18:49] Great question. So the whole Clipper 2.0 update is gonna take about eight to 12 weeks. It will happen automatically for everybody, but it will take some time. But you can manually update the app yourself by going to the Clipper website or going through however you have the app, if you have it on your phone, to get the update faster. That said, when… Clipper 2.0 first launched. There were some glitches and people were having issues updating. So there was a little frustration around that. It’s now been over a week. I was able to update mine pretty smoothly. So I think they’re working out some of the kinks.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:19:32] I mean Jessica, we’ve talked a lot on this show about like how much transit agencies around the Bay Area are really struggling financially right now so why why are they doing this and and why are they giving you and I big discounts?\u003c/p>\n\u003cp>\u003cstrong>Jessica Kariisa \u003c/strong>[00:19:46] Yeah, that’s a great question. And our colleague Azul Dahlstrom-Eckman did some really great reporting around this. So transit officials say that, you know, they’re hoping that offering these discounts will actually increase ridership. And if ridership goes up, then revenue goes up as well.\u003c/p>\n\u003cp>\u003cstrong>Alan Montecillo \u003c/strong>[00:20:03] The timing of this is interesting too, because next year we’re going to have the Super Bowl in the Bay Area in February, and then we will have World Cup games later in the year. So I think especially the tap to pay debit credit card for tourists, for people visiting out from other parts of the country or the world, I think that’s, I think essential to have, honestly.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:20:23] Yeah, that’s a good point, yeah. Well, thank you so much for bringing that story, Jessica.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>It’s been a rocky start for the much-anticipated \u003ca href=\"https://www.kqed.org/news/12065714/clipper-card-new-bart-caltrain-login-next-generation-discounts\">“next generation” Clipper\u003c/a> transit fare system, as glitches with the website and app have flustered some users.\u003c/p>\n\u003cp>Since Wednesday, when the new Clipper went live, users have reported being unable to access their account information and launch a manual upgrade.\u003c/p>\n\u003cp>“ I tried probably dozens of times yesterday and several times today and have gotten into various points in the system, but have still not been successful at activating it,” said El Cerrito Councilmember Rebecca Saltzman, a former member of the \u003ca href=\"https://www.kqed.org/news/tag/bart\">BART\u003c/a> board of directors.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Next generation Clipper promises new features such as discounted transfers, family accounts and instant availability of added funds.\u003c/p>\n\u003cp>The Metropolitan Transportation Commission, the regional agency that manages Clipper, has said all accounts will eventually be automatically upgraded to the new version, but that process could take anywhere from eight to 12 weeks. The MTC previously encouraged users who wanted the new features as soon as possible to manually upgrade using the Clipper website or app.\u003c/p>\n\u003cp>By Wednesday morning, MTC spokesperson John Goodwin said the service was experiencing issues.\u003c/p>\n\u003cfigure id=\"attachment_12040954\" class=\"wp-caption aligncenter\" style=\"max-width: 1999px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12040954\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed.jpg\" alt=\"\" width=\"1999\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed.jpg 1999w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\">\u003cfigcaption class=\"wp-caption-text\">A passenger tags their Clipper card at Montgomery BART Station in San Francisco on Dec. 4, 2024. \u003ccite>(Juliana Yamada/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“We acknowledge some customers are having a glitchy experience in the Clipper mobile app this morning, and some customers have been unable to complete the process of upgrading their cards to the next-generation system,” Goodwin said.\u003c/p>\n\u003cp>Thursday afternoon, a KQED call to Clipper customer service was met with an automated response that said, “We currently cannot look up customer information.” Login attempts got a message that read, “We are unable to migrate your account to the new Clipper account system.”\u003c/p>\n\u003cp>Goodwin said Wednesday that the transition was going well overall. Contactless payment \u003ca href=\"https://www.kqed.org/news/12052424/you-can-soon-tap-a-credit-card-to-pay-bart-fare-its-been-a-long-time-coming\">using a debit or credit card\u003c/a>, another long-awaited upgrade from the next generation system, was working as expected on all transit agencies that also accept Clipper, he said.[aside postID=news_12065714 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-027_qed.jpg']Both the MTC and Cubic, a transportation company that holds the contract to run Clipper, did not respond to requests for comment on Thursday, seeking updates to the ongoing issue.\u003c/p>\n\u003cp>Despite the challenges with the rollout, Saltzman said she’s excited about the updates.\u003c/p>\n\u003cp>“ Me and my wife and my daughter are probably going to do some transit trips we wouldn’t have done before because it could get quite expensive if you’re riding multiple transit agencies with multiple people,” Saltzman said. “ It’s an opportunity to explore the Bay Area in different ways.”\u003c/p>\n\u003cp>Some transit advocates, meanwhile, point out that riders who pay with cash or are unable to obtain a Clipper card are being left behind.\u003c/p>\n\u003cp>“ Unfortunately, the system doesn’t work for people who are low-income and unbanked and live in neighborhoods that don’t have access to reload their card,” said Laurel Paget-Seekins, senior transportation policy advocate at Public Advocates, a nonprofit civil rights and economic justice law firm.\u003c/p>\n\u003cp>Paget-Seekins and others are advocating for AC Transit, one of the Bay Area’s most popular transit agencies, to find ways to extend next-generation Clipper benefits to all riders, regardless of how they pay.\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>It’s been a rocky start for the much-anticipated \u003ca href=\"https://www.kqed.org/news/12065714/clipper-card-new-bart-caltrain-login-next-generation-discounts\">“next generation” Clipper\u003c/a> transit fare system, as glitches with the website and app have flustered some users.\u003c/p>\n\u003cp>Since Wednesday, when the new Clipper went live, users have reported being unable to access their account information and launch a manual upgrade.\u003c/p>\n\u003cp>“ I tried probably dozens of times yesterday and several times today and have gotten into various points in the system, but have still not been successful at activating it,” said El Cerrito Councilmember Rebecca Saltzman, a former member of the \u003ca href=\"https://www.kqed.org/news/tag/bart\">BART\u003c/a> board of directors.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Next generation Clipper promises new features such as discounted transfers, family accounts and instant availability of added funds.\u003c/p>\n\u003cp>The Metropolitan Transportation Commission, the regional agency that manages Clipper, has said all accounts will eventually be automatically upgraded to the new version, but that process could take anywhere from eight to 12 weeks. The MTC previously encouraged users who wanted the new features as soon as possible to manually upgrade using the Clipper website or app.\u003c/p>\n\u003cp>By Wednesday morning, MTC spokesperson John Goodwin said the service was experiencing issues.\u003c/p>\n\u003cfigure id=\"attachment_12040954\" class=\"wp-caption aligncenter\" style=\"max-width: 1999px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12040954\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed.jpg\" alt=\"\" width=\"1999\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed.jpg 1999w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\">\u003cfigcaption class=\"wp-caption-text\">A passenger tags their Clipper card at Montgomery BART Station in San Francisco on Dec. 4, 2024. \u003ccite>(Juliana Yamada/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“We acknowledge some customers are having a glitchy experience in the Clipper mobile app this morning, and some customers have been unable to complete the process of upgrading their cards to the next-generation system,” Goodwin said.\u003c/p>\n\u003cp>Thursday afternoon, a KQED call to Clipper customer service was met with an automated response that said, “We currently cannot look up customer information.” Login attempts got a message that read, “We are unable to migrate your account to the new Clipper account system.”\u003c/p>\n\u003cp>Goodwin said Wednesday that the transition was going well overall. Contactless payment \u003ca href=\"https://www.kqed.org/news/12052424/you-can-soon-tap-a-credit-card-to-pay-bart-fare-its-been-a-long-time-coming\">using a debit or credit card\u003c/a>, another long-awaited upgrade from the next generation system, was working as expected on all transit agencies that also accept Clipper, he said.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Both the MTC and Cubic, a transportation company that holds the contract to run Clipper, did not respond to requests for comment on Thursday, seeking updates to the ongoing issue.\u003c/p>\n\u003cp>Despite the challenges with the rollout, Saltzman said she’s excited about the updates.\u003c/p>\n\u003cp>“ Me and my wife and my daughter are probably going to do some transit trips we wouldn’t have done before because it could get quite expensive if you’re riding multiple transit agencies with multiple people,” Saltzman said. “ It’s an opportunity to explore the Bay Area in different ways.”\u003c/p>\n\u003cp>Some transit advocates, meanwhile, point out that riders who pay with cash or are unable to obtain a Clipper card are being left behind.\u003c/p>\n\u003cp>“ Unfortunately, the system doesn’t work for people who are low-income and unbanked and live in neighborhoods that don’t have access to reload their card,” said Laurel Paget-Seekins, senior transportation policy advocate at Public Advocates, a nonprofit civil rights and economic justice law firm.\u003c/p>\n\u003cp>Paget-Seekins and others are advocating for AC Transit, one of the Bay Area’s most popular transit agencies, to find ways to extend next-generation Clipper benefits to all riders, regardless of how they pay.\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"title": "New Clipper Cards Are Here, With Big Perks for Riders. How to Manually Upgrade Yours",
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"headTitle": "New Clipper Cards Are Here, With Big Perks for Riders. How to Manually Upgrade Yours | KQED",
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"content": "\u003cp>Clipper, the electronic fare-payment system accepted by all of the \u003ca href=\"https://www.kqed.org/news/tag/bay-area\">Bay Area\u003c/a>’s approximately two dozen transportation agencies, is rolling out new features Wednesday — designed to save riders money and modernize how they pay for transit.\u003c/p>\n\u003cp>The Dec. 10 launch of “Next-generation Clipper” brings perks like discounted transfers, the option to pay with a contactless credit or debit card and instant availability of funds added to accounts.\u003c/p>\n\u003cp>But if you’re already using a Clipper card to travel around the Bay, what do you need to know? Keep reading to learn how to take advantage of these new features as soon as possible.\u003c/p>\n\u003cp>And a heads-up: the Wednesday launch has already been met with a few technical issues for Clipper users. Following the Metropolitan Transportation Commission’s reports of what spokesperson John Goodwin called “a glitchy experience in the Clipper mobile app this morning” that meant “some customers have been unable to complete the \u003ca href=\"#IalreadyhaveaClippercardWhatdoIneedtodo\">process of upgrading their cards \u003c/a>to the next generation system,” as of Wednesday afternoon, “customers are still having difficulties using both the mobile app and the \u003ca href=\"https://www.clippercard.com/\">clippercard.com\u003c/a> website,” he said.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003cstrong>Jump straight to:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003cstrong>\u003ca href=\"#IalreadyhaveaClippercardWhatdoIneedtodo\">I already have a Clipper card. What do I need to do to upgrade?\u003c/a>\u003c/strong>\u003c/li>\n\u003c/ul>\n\u003ch2>What is ‘Next-Generation Clipper’?\u003c/h2>\n\u003cp>Features of these new Clipper cards include:\u003c/p>\n\u003cp>\u003cstrong>Free or discounted transfers\u003c/strong>\u003c/p>\n\u003cp>Riders transferring from one transit agency to another will receive a discount of up to $2.85 on their second ride, and any subsequent rides with any transit agency — as long as that ride happens within two hours of the first ride. For example, if you transfer from SolTrans to BART, the fare for your BART ride would be $2.85 less than you would pay with the current version of Clipper.\u003c/p>\n\u003cp>\u003cstrong>Instant availability of added funds\u003c/strong>\u003c/p>\n\u003cp>No matter how you add money to your Clipper card, those funds will be available immediately with next-generation Clipper. Previously, users who added funds to their physical plastic card online or via the Clipper app have often waited several days before the new funds showed up on their account.\u003c/p>\n\u003cfigure id=\"attachment_12043558\" class=\"wp-caption aligncenter\" style=\"max-width: 1999px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12043558\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/06/20241204-BART-JY-003_qed.jpg\" alt=\"\" width=\"1999\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/06/20241204-BART-JY-003_qed.jpg 1999w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/06/20241204-BART-JY-003_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/06/20241204-BART-JY-003_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\">\u003cfigcaption class=\"wp-caption-text\">Passengers wait to board BART at Daly City Station in Daly City, California, on Dec. 4, 2024. \u003ccite>(Juliana Yamada/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cstrong>Paying with contactless credit or debit card\u003c/strong>\u003c/p>\n\u003cp>Bay Area transit riders have been able to use a chip-enabled credit or debit card to pay for \u003ca href=\"https://www.kqed.org/news/12052690/bart-fares-2025-credit-card-clipper-tap-and-ride-contactless\">BART since August\u003c/a>, but beginning on Dec. 10, all Bay Area transit agencies that accept Clipper (Caltrain, Golden Gate Transit, VTA, \u003ca href=\"https://www.clippercard.com/ClipperWeb/where-to-use.html\">the list \u003c/a>goes on …) will now also accept chip-enabled credit or debit cards as a form of payment.\u003c/p>\n\u003cp>\u003cstrong>New family accounts\u003c/strong>\u003c/p>\n\u003cp>Users will be able to manage multiple registered Clipper cards through one account. This means, for example, a parent could add funds to their child’s Clipper card.\u003c/p>\n\u003cp>\u003cstrong>Apply for youth or senior cards online\u003c/strong>\u003c/p>\n\u003cp>Riders will now have the option to apply for these discounted programs online, instead of just in person or over the phone.\u003c/p>\n\u003ch2>\u003ca id=\"IalreadyhaveaClippercardWhatdoIneedtodo\">\u003c/a>If I already have a Clipper Card, what do I need to do differently?\u003c/h2>\n\u003cp>You can continue to use your current Clipper card as normal now that next-generation Clipper has launched — but if you want to access the new features as soon as possible, you should manually start the upgrade process for your existing card.\u003c/p>\n\u003cp>This is because it may take eight to twelve weeks for the Metropolitan Transportation Commission to update users’ cards, according to John Goodwin, a spokesperson for the MTC.\u003c/p>\n\u003cfigure id=\"attachment_12017275\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12017275\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/CalTrainSFGetty.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/CalTrainSFGetty.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/CalTrainSFGetty-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/CalTrainSFGetty-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/CalTrainSFGetty-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/CalTrainSFGetty-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/CalTrainSFGetty-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Caltrain Commuter Train at San Francisco 4th and King Street Station on Feb. 25, 2023. \u003ccite>(iStock/Getty Images Plus)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Goodwin said there are approximately 5 million Clipper cards in circulation, and the commission will do the upgrade in batches. That means that without taking action to upgrade first, some existing Clipper users could wait months for the new features to take effect.\u003c/p>\n\u003cp>So how can you now upgrade your Clipper card on or after Dec. 10? Goodwin advises Clipper users to initiate the upgrade to next-generation Clipper by logging in to \u003ca href=\"http://clippercard.com\">clippercard.com\u003c/a> or by calling Clipper’s customer service center at 877-878-8883 to start the upgrade process.\u003c/p>\n\u003cp>“ If you want to be in ‘boarding group A’ on the next generation of Clipper, that’s the way to do it,” Goodwin advises.\u003c/p>\n\u003cp>You may need some initial patience, however. On Wednesday morning, Goodwin told KQED by email that users had encountered “a glitchy experience in the Clipper mobile app this morning,” noting that “some customers have been unable to complete the \u003ca href=\"#IalreadyhaveaClippercardWhatdoIneedtodo\">process of upgrading their cards \u003c/a>to the next generation system.” And as of Wednesday afternoon, “customers are still having difficulties using both the mobile app and the \u003ca href=\"https://www.clippercard.com/\">clippercard.com\u003c/a> website,” Goodwin said.\u003c/p>\n\u003ch2>If I already have a Clipper Card, do I need to use Clipper 2.0?\u003c/h2>\n\u003cp>It’s not mandatory to initiate your next-generation Clipper upgrade early, as above.\u003c/p>\n\u003cp>But whether you do or not, eventually, your Clipper will be automatically upgraded to the new version.\u003c/p>\n\u003ch2>How will I know if my card has been upgraded to Clipper 2.0?\u003c/h2>\n\u003cp>The easiest way to check on the status of your Clipper card is to call Clipper Customer Service at 877-878-8883 and ask whether your card has been upgraded.[aside postID=news_12065601 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250805_SPEED-CAMERAS-FOLO_-0007_GH-KQED.jpg']And if you’re told that it hasn’t been, that’s when you can ask the customer service agent you’re speaking with to go ahead and initiate the process. But Goodwin also advised that there is another way to find out.\u003c/p>\n\u003cp>“When tapping a Clipper card that has been upgraded, the card reader on buses and light rail vehicles, at ferry terminals, and on train platforms will simply show ‘TRAVEL OK’ without the card balance,” Goodwin said.\u003c/p>\n\u003cp>A Clipper card that has not been upgraded will still show an account balance, something like “BALANCE 19.75,” according to Goodwin.\u003c/p>\n\u003cp>The only exception to this will be the \u003ca href=\"https://www.kqed.org/news/11997857/barts-new-evasion-resistant-gates-arrive-in-san-francisco-for-the-first-time\">new BART faregates\u003c/a>, which don’t display card balances at all, Goodwin said.\u003c/p>\n\u003ch2>If I only use my Clipper card in a mobile wallet, like Apple Wallet, do I still need to upgrade my “card”?\u003c/h2>\n\u003cp>Yes. Customers with mobile Clipper cards still need to upgrade to a next-generation Clipper account to take advantage of the new benefits, confirmed Goodwin.\u003c/p>\n\u003ch2>How much will I save with discounted transfers?\u003c/h2>\n\u003cp>You can estimate how much money you’ll save with discounted transfers from next-generation Clipper using \u003ca href=\"https://clipper2.hikingbytransit.com/\">this independent transit calculator\u003c/a> created by Evan Tschuy of the website \u003ca href=\"https://hikingbytransit.com/\">Hiking by Transit\u003c/a>.\u003c/p>\n\u003cp>For example, a next-generation Clipper trip that uses three transit agencies, beginning with AC Transit, then transferring to BART, and then Muni, saves riders $5.20 per trip compared to the standard Clipper. The calculator estimates that a person who made that trip as part of their regular commute would save $2,600 over a year with the next-generation Clipper.\u003c/p>\n\u003cp>“ When the system works that way, it feels like the system is thinking about the customer,” said Adina Levin, Executive Director of the Bay Area transit advocacy nonprofit Seamless Bay Area, which advocated for discounted transfers in next-generation Clipper. “We want the public transit system to not just be moving trains back and forth, or moving buses back and forth, but helping people get to where it is that they want to go.”\u003c/p>\n\u003ch2>Are there any drawbacks to paying with a credit or debit card instead of a next-generation Clipper card?\u003c/h2>\n\u003cp>Yes, if you receive a discount on fares as a student, a person with disabilities, or a senior, you’ll still need to use your Clipper card to receive that price reduction. Riders who pay with a credit or debit card will be charged a full adult fare.\u003c/p>\n\u003cp>“ We urge those customers to continue to use Clipper cards just as they have in the past. That way, those folks will get the discounts that they deserve,” Goodwin said.\u003c/p>\n\u003cfigure id=\"attachment_12040954\" class=\"wp-caption aligncenter\" style=\"max-width: 1999px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12040954\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed.jpg\" alt=\"\" width=\"1999\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed.jpg 1999w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\">\u003cfigcaption class=\"wp-caption-text\">A passenger tags their Clipper card at Montgomery BART Station in San Francisco on Dec. 4, 2024. \u003ccite>(Juliana Yamada/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Adina Levin with Seamless Bay Area said her group plans to continue advocating for the MTC to make those discounts available to qualifying riders who also want to pay by credit or debit card.\u003c/p>\n\u003cp>“ We want this convenience to be available to anyone, and not having it available to people who get discounts is insufficiently fair,” Levin said.\u003c/p>\n\u003cp>People who pay with a credit or debit card will still get transfer discounts, the same as next-generation Clipper card users.\u003c/p>\n\u003ch2>Wait — I thought Bay Area transit agencies were facing a huge budget deficit. Why are they offering discounts on transfers?\u003c/h2>\n\u003cp>It’s true that Bay Area transit agencies like BART and Muni are facing \u003ca href=\"https://www.kqed.org/news/12055129/riders-rally-to-keep-bay-area-transit-loan-running-on-time\">budget deficits\u003c/a> set to balloon to over $300 million in the next fiscal year.\u003c/p>\n\u003cp>Transit officials say offering discounted transfers is expected to increase ridership and revenue for transit agencies.\u003c/p>\n\u003cp>”Our expectation is that transit agencies won’t [lose money], but we’ll just have to wait for the numbers to come in,” Goodwin said.\u003c/p>\n\u003cp>Goodwin added that the transit officials are treating discounted transfers as a pilot program, which will be reviewed after 18 to 24 months.\u003c/p>\n\u003ch2>What future upgrades might be coming to Clipper?\u003c/h2>\n\u003cp>The MTC said other features like paying for \u003ca href=\"https://www.futureofclipper.com/\">paratransit \u003c/a>with Clipper, mobile group tickets that enable groups of people to pay for their fares using just one phone, and transit agency promotions with discounted fares are all in the works.\u003c/p>\n\u003cp>There is, however, no set date for the launch of those features yet.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Clipper, the electronic fare-payment system accepted by all of the \u003ca href=\"https://www.kqed.org/news/tag/bay-area\">Bay Area\u003c/a>’s approximately two dozen transportation agencies, is rolling out new features Wednesday — designed to save riders money and modernize how they pay for transit.\u003c/p>\n\u003cp>The Dec. 10 launch of “Next-generation Clipper” brings perks like discounted transfers, the option to pay with a contactless credit or debit card and instant availability of funds added to accounts.\u003c/p>\n\u003cp>But if you’re already using a Clipper card to travel around the Bay, what do you need to know? Keep reading to learn how to take advantage of these new features as soon as possible.\u003c/p>\n\u003cp>And a heads-up: the Wednesday launch has already been met with a few technical issues for Clipper users. Following the Metropolitan Transportation Commission’s reports of what spokesperson John Goodwin called “a glitchy experience in the Clipper mobile app this morning” that meant “some customers have been unable to complete the \u003ca href=\"#IalreadyhaveaClippercardWhatdoIneedtodo\">process of upgrading their cards \u003c/a>to the next generation system,” as of Wednesday afternoon, “customers are still having difficulties using both the mobile app and the \u003ca href=\"https://www.clippercard.com/\">clippercard.com\u003c/a> website,” he said.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cstrong>Jump straight to:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003cstrong>\u003ca href=\"#IalreadyhaveaClippercardWhatdoIneedtodo\">I already have a Clipper card. What do I need to do to upgrade?\u003c/a>\u003c/strong>\u003c/li>\n\u003c/ul>\n\u003ch2>What is ‘Next-Generation Clipper’?\u003c/h2>\n\u003cp>Features of these new Clipper cards include:\u003c/p>\n\u003cp>\u003cstrong>Free or discounted transfers\u003c/strong>\u003c/p>\n\u003cp>Riders transferring from one transit agency to another will receive a discount of up to $2.85 on their second ride, and any subsequent rides with any transit agency — as long as that ride happens within two hours of the first ride. For example, if you transfer from SolTrans to BART, the fare for your BART ride would be $2.85 less than you would pay with the current version of Clipper.\u003c/p>\n\u003cp>\u003cstrong>Instant availability of added funds\u003c/strong>\u003c/p>\n\u003cp>No matter how you add money to your Clipper card, those funds will be available immediately with next-generation Clipper. Previously, users who added funds to their physical plastic card online or via the Clipper app have often waited several days before the new funds showed up on their account.\u003c/p>\n\u003cfigure id=\"attachment_12043558\" class=\"wp-caption aligncenter\" style=\"max-width: 1999px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12043558\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/06/20241204-BART-JY-003_qed.jpg\" alt=\"\" width=\"1999\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/06/20241204-BART-JY-003_qed.jpg 1999w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/06/20241204-BART-JY-003_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/06/20241204-BART-JY-003_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\">\u003cfigcaption class=\"wp-caption-text\">Passengers wait to board BART at Daly City Station in Daly City, California, on Dec. 4, 2024. \u003ccite>(Juliana Yamada/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cstrong>Paying with contactless credit or debit card\u003c/strong>\u003c/p>\n\u003cp>Bay Area transit riders have been able to use a chip-enabled credit or debit card to pay for \u003ca href=\"https://www.kqed.org/news/12052690/bart-fares-2025-credit-card-clipper-tap-and-ride-contactless\">BART since August\u003c/a>, but beginning on Dec. 10, all Bay Area transit agencies that accept Clipper (Caltrain, Golden Gate Transit, VTA, \u003ca href=\"https://www.clippercard.com/ClipperWeb/where-to-use.html\">the list \u003c/a>goes on …) will now also accept chip-enabled credit or debit cards as a form of payment.\u003c/p>\n\u003cp>\u003cstrong>New family accounts\u003c/strong>\u003c/p>\n\u003cp>Users will be able to manage multiple registered Clipper cards through one account. This means, for example, a parent could add funds to their child’s Clipper card.\u003c/p>\n\u003cp>\u003cstrong>Apply for youth or senior cards online\u003c/strong>\u003c/p>\n\u003cp>Riders will now have the option to apply for these discounted programs online, instead of just in person or over the phone.\u003c/p>\n\u003ch2>\u003ca id=\"IalreadyhaveaClippercardWhatdoIneedtodo\">\u003c/a>If I already have a Clipper Card, what do I need to do differently?\u003c/h2>\n\u003cp>You can continue to use your current Clipper card as normal now that next-generation Clipper has launched — but if you want to access the new features as soon as possible, you should manually start the upgrade process for your existing card.\u003c/p>\n\u003cp>This is because it may take eight to twelve weeks for the Metropolitan Transportation Commission to update users’ cards, according to John Goodwin, a spokesperson for the MTC.\u003c/p>\n\u003cfigure id=\"attachment_12017275\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12017275\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/CalTrainSFGetty.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/CalTrainSFGetty.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/CalTrainSFGetty-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/CalTrainSFGetty-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/CalTrainSFGetty-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/CalTrainSFGetty-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/CalTrainSFGetty-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Caltrain Commuter Train at San Francisco 4th and King Street Station on Feb. 25, 2023. \u003ccite>(iStock/Getty Images Plus)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Goodwin said there are approximately 5 million Clipper cards in circulation, and the commission will do the upgrade in batches. That means that without taking action to upgrade first, some existing Clipper users could wait months for the new features to take effect.\u003c/p>\n\u003cp>So how can you now upgrade your Clipper card on or after Dec. 10? Goodwin advises Clipper users to initiate the upgrade to next-generation Clipper by logging in to \u003ca href=\"http://clippercard.com\">clippercard.com\u003c/a> or by calling Clipper’s customer service center at 877-878-8883 to start the upgrade process.\u003c/p>\n\u003cp>“ If you want to be in ‘boarding group A’ on the next generation of Clipper, that’s the way to do it,” Goodwin advises.\u003c/p>\n\u003cp>You may need some initial patience, however. On Wednesday morning, Goodwin told KQED by email that users had encountered “a glitchy experience in the Clipper mobile app this morning,” noting that “some customers have been unable to complete the \u003ca href=\"#IalreadyhaveaClippercardWhatdoIneedtodo\">process of upgrading their cards \u003c/a>to the next generation system.” And as of Wednesday afternoon, “customers are still having difficulties using both the mobile app and the \u003ca href=\"https://www.clippercard.com/\">clippercard.com\u003c/a> website,” Goodwin said.\u003c/p>\n\u003ch2>If I already have a Clipper Card, do I need to use Clipper 2.0?\u003c/h2>\n\u003cp>It’s not mandatory to initiate your next-generation Clipper upgrade early, as above.\u003c/p>\n\u003cp>But whether you do or not, eventually, your Clipper will be automatically upgraded to the new version.\u003c/p>\n\u003ch2>How will I know if my card has been upgraded to Clipper 2.0?\u003c/h2>\n\u003cp>The easiest way to check on the status of your Clipper card is to call Clipper Customer Service at 877-878-8883 and ask whether your card has been upgraded.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>And if you’re told that it hasn’t been, that’s when you can ask the customer service agent you’re speaking with to go ahead and initiate the process. But Goodwin also advised that there is another way to find out.\u003c/p>\n\u003cp>“When tapping a Clipper card that has been upgraded, the card reader on buses and light rail vehicles, at ferry terminals, and on train platforms will simply show ‘TRAVEL OK’ without the card balance,” Goodwin said.\u003c/p>\n\u003cp>A Clipper card that has not been upgraded will still show an account balance, something like “BALANCE 19.75,” according to Goodwin.\u003c/p>\n\u003cp>The only exception to this will be the \u003ca href=\"https://www.kqed.org/news/11997857/barts-new-evasion-resistant-gates-arrive-in-san-francisco-for-the-first-time\">new BART faregates\u003c/a>, which don’t display card balances at all, Goodwin said.\u003c/p>\n\u003ch2>If I only use my Clipper card in a mobile wallet, like Apple Wallet, do I still need to upgrade my “card”?\u003c/h2>\n\u003cp>Yes. Customers with mobile Clipper cards still need to upgrade to a next-generation Clipper account to take advantage of the new benefits, confirmed Goodwin.\u003c/p>\n\u003ch2>How much will I save with discounted transfers?\u003c/h2>\n\u003cp>You can estimate how much money you’ll save with discounted transfers from next-generation Clipper using \u003ca href=\"https://clipper2.hikingbytransit.com/\">this independent transit calculator\u003c/a> created by Evan Tschuy of the website \u003ca href=\"https://hikingbytransit.com/\">Hiking by Transit\u003c/a>.\u003c/p>\n\u003cp>For example, a next-generation Clipper trip that uses three transit agencies, beginning with AC Transit, then transferring to BART, and then Muni, saves riders $5.20 per trip compared to the standard Clipper. The calculator estimates that a person who made that trip as part of their regular commute would save $2,600 over a year with the next-generation Clipper.\u003c/p>\n\u003cp>“ When the system works that way, it feels like the system is thinking about the customer,” said Adina Levin, Executive Director of the Bay Area transit advocacy nonprofit Seamless Bay Area, which advocated for discounted transfers in next-generation Clipper. “We want the public transit system to not just be moving trains back and forth, or moving buses back and forth, but helping people get to where it is that they want to go.”\u003c/p>\n\u003ch2>Are there any drawbacks to paying with a credit or debit card instead of a next-generation Clipper card?\u003c/h2>\n\u003cp>Yes, if you receive a discount on fares as a student, a person with disabilities, or a senior, you’ll still need to use your Clipper card to receive that price reduction. Riders who pay with a credit or debit card will be charged a full adult fare.\u003c/p>\n\u003cp>“ We urge those customers to continue to use Clipper cards just as they have in the past. That way, those folks will get the discounts that they deserve,” Goodwin said.\u003c/p>\n\u003cfigure id=\"attachment_12040954\" class=\"wp-caption aligncenter\" style=\"max-width: 1999px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12040954\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed.jpg\" alt=\"\" width=\"1999\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed.jpg 1999w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/20241204-BART-JY-028_qed-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\">\u003cfigcaption class=\"wp-caption-text\">A passenger tags their Clipper card at Montgomery BART Station in San Francisco on Dec. 4, 2024. \u003ccite>(Juliana Yamada/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Adina Levin with Seamless Bay Area said her group plans to continue advocating for the MTC to make those discounts available to qualifying riders who also want to pay by credit or debit card.\u003c/p>\n\u003cp>“ We want this convenience to be available to anyone, and not having it available to people who get discounts is insufficiently fair,” Levin said.\u003c/p>\n\u003cp>People who pay with a credit or debit card will still get transfer discounts, the same as next-generation Clipper card users.\u003c/p>\n\u003ch2>Wait — I thought Bay Area transit agencies were facing a huge budget deficit. Why are they offering discounts on transfers?\u003c/h2>\n\u003cp>It’s true that Bay Area transit agencies like BART and Muni are facing \u003ca href=\"https://www.kqed.org/news/12055129/riders-rally-to-keep-bay-area-transit-loan-running-on-time\">budget deficits\u003c/a> set to balloon to over $300 million in the next fiscal year.\u003c/p>\n\u003cp>Transit officials say offering discounted transfers is expected to increase ridership and revenue for transit agencies.\u003c/p>\n\u003cp>”Our expectation is that transit agencies won’t [lose money], but we’ll just have to wait for the numbers to come in,” Goodwin said.\u003c/p>\n\u003cp>Goodwin added that the transit officials are treating discounted transfers as a pilot program, which will be reviewed after 18 to 24 months.\u003c/p>\n\u003ch2>What future upgrades might be coming to Clipper?\u003c/h2>\n\u003cp>The MTC said other features like paying for \u003ca href=\"https://www.futureofclipper.com/\">paratransit \u003c/a>with Clipper, mobile group tickets that enable groups of people to pay for their fares using just one phone, and transit agency promotions with discounted fares are all in the works.\u003c/p>\n\u003cp>There is, however, no set date for the launch of those features yet.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"slug": "where-the-journey-begins-south-bay-bart-extension-work-pushes-ahead",
"title": "‘Where the Journey Begins’: South Bay BART Extension Work Pushes Ahead",
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"headTitle": "‘Where the Journey Begins’: South Bay BART Extension Work Pushes Ahead | KQED",
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"content": "\u003cp>Plenty of questions remain about the long-running plans to extend BART through downtown San José and into Santa Clara: concerns about costs, schedule, \u003ca href=\"https://www.kqed.org/news/12043328/vta-officials-want-to-ditch-contractor-on-south-bay-bart-extension\">disputes\u003c/a> with contractors, and whether President Donald Trump might interfere with its \u003ca href=\"https://www.kqed.org/news/12063022/south-bay-transit-officials-working-on-plan-b-in-case-trump-cuts-bart-funding\">federal funding\u003c/a> are just some of the worries being weighed by local leaders.\u003c/p>\n\u003cp>Even as those questions persist, however, the first major construction since the $12.7 billion project was conceived decades ago is pushing ahead.\u003c/p>\n\u003cp>“We can see progress, and we have momentum, and we need to keep that momentum going,” said Tom Maguire, the chief megaprojects delivery officer for the Santa Clara Valley Transportation Authority, known locally as VTA.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The VTA is building the four-station, six-mile extension, which will eventually tie into existing BART service that currently terminates at the Berryessa/North San José Station, which opened in 2020, along with the Milpitas station.\u003c/p>\n\u003cp>New stations along the extension are planned for 28th Street/Little Portugal, Downtown San José at First Street, Diridon Station and the current Santa Clara Caltrain station.\u003c/p>\n\u003cfigure id=\"attachment_12066408\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12066408\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-01-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-01-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-01-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-01-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Construction crews work at the West Portal Site of the BART Silicon Valley Phase II Project in San José on Dec. 8, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Project officials said over roughly the past month, major excavation work has ramped up at the West Portal site on the border of San José and Santa Clara, near PayPal Park and San José Mineta International Airport.\u003c/p>\n\u003cp>Contractors are digging out a large ramp leading down to a 133-foot hole in the ground, which is being reinforced with huge rebar cages filled with concrete, some of which required a 217-foot crane and specialized equipment to drop into place.\u003c/p>\n\u003cp>“We’re rapidly opening up the ground. And for the first time, folks who have been waiting for this project for decades can start to see where the trains they’ve been paying for and hoping for are actually going to run,” Maguire said Monday morning during a media tour of the West Portal site.[aside postID=news_12053738 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250623-VTAWESTPORTAL-JG-4_qed.jpg']The massive hole, and most of the construction happening around it, is in service of what’s called the launch structure. It’s where a $76 million tunnel boring machine recently assembled in Germany will eventually be dropped 82 feet into the earth to begin chewing through miles of muck.\u003c/p>\n\u003cp>It’ll bore out a 53-foot diameter tunnel shaft for five of the six miles of the extension, which will eventually contain train tracks, platforms and stairs or escalators for future passengers.\u003c/p>\n\u003cp>“Right here beneath our feet, we’re building the gateway that will connect BART to downtown San José and Berryessa and beyond,” Sarah Wilson, the construction director for the project, said during the tour. “This is where the journey begins, literally and symbolically.”\u003c/p>\n\u003cp>The vast expanse of the ramp is reinforced with large, cylindrical steel braces, which will help hold back the earth during construction and further excavation.\u003c/p>\n\u003cp>Small teams of workers on the ground were seen Monday morning coordinating with backhoe operators to check the integrity of the braces and fit them into place.\u003c/p>\n\u003cfigure id=\"attachment_12066411\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12066411\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-05-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-05-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-05-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-05-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Chief Megaprojects Delivery Officer for the Santa Clara Valley Transportation Authority Tom Macguire addresses the media at the West Portal Site of the BART Silicon Valley Phase II Project in San José on Dec. 8, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Maguire and other officials have emphasized the importance of getting the tunnel built as soon as possible as a means to help ensure the project doesn’t incur any further cost or schedule overruns.\u003c/p>\n\u003cp>The project, originally estimated by VTA in 2014 to cost about $4.7 billion and be completed in 2026, has ballooned in cost multiple times to its current figure, and is currently estimated to be completed sometime in the year 2037.\u003c/p>\n\u003cp>“It’s a significant project, it’s going to take a decade to build it, but the best way we can shrink that timeframe is getting this launch structure done and getting the tunnel boring machine moving as fast as possible,” Maguire said.\u003c/p>\n\u003cfigure id=\"attachment_12066413\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12066413 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-07-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-07-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-07-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-07-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">The tunnel under construction at the West Portal Site of the BART Silicon Valley Phase II Project in San José on Dec. 8, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>But even as the crews of anywhere between 30 to 80 workers toil on rotating shifts at the West Portal site 24 hours a day, VTA is seemingly already off the optimal mark.\u003c/p>\n\u003cp>Its tunnel boring machine just recently finished quality assurance testing in Germany, and is being disassembled to be packed away in storage before eventually being shipped to San José.\u003c/p>\n\u003cp>However, Maguire said Monday the launch structure won’t be complete until spring 2027, and a series of other jobs need to be completed on the site before the machine can be brought to the site and start digging, including setting up major power supplies to run it.\u003c/p>\n\u003cfigure id=\"attachment_12066414\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12066414\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-08-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-08-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-08-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-08-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Construction Director Sarah Wilson speaks with the media at the West Portal Site of the BART Silicon Valley Phase II Project in San José on Dec. 8, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Wilson said VTA estimates tunneling won’t begin until either 2028 or 2029, and could take roughly three-and-a-half years to complete, barring any significant delays from unforeseen challenges.\u003c/p>\n\u003cp>Part of the delay stems from the agency’s decision to ditch its main tunneling and trackwork contractor over a cost dispute. That so-called “offramp” the agency elected to take could be responsible for up to an 18-month setback, Maguire said earlier this year.\u003c/p>\n\u003cp>It’s unclear at this point if VTA will find another contractor altogether or renegotiate with its previous partner to get the major tunneling work done, as some outside transit consultants have recommended they do.\u003c/p>\n\u003cfigure id=\"attachment_12066417\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12066417 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-10-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-10-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-10-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-10-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Construction crews work at the West Portal Site of the BART Silicon Valley Phase II Project in San José on Dec. 8, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Maguire said there’s been a lot of interest shown by the industry in the job.\u003c/p>\n\u003cp>“All the major tunneling contractors around the globe who are capable of doing this work are interested in doing this work,” he said. “Lots of people want to be part of this project. It’s a once-in-a-generation project.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"title": "‘Where the Journey Begins’: South Bay BART Extension Work Pushes Ahead | KQED",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Plenty of questions remain about the long-running plans to extend BART through downtown San José and into Santa Clara: concerns about costs, schedule, \u003ca href=\"https://www.kqed.org/news/12043328/vta-officials-want-to-ditch-contractor-on-south-bay-bart-extension\">disputes\u003c/a> with contractors, and whether President Donald Trump might interfere with its \u003ca href=\"https://www.kqed.org/news/12063022/south-bay-transit-officials-working-on-plan-b-in-case-trump-cuts-bart-funding\">federal funding\u003c/a> are just some of the worries being weighed by local leaders.\u003c/p>\n\u003cp>Even as those questions persist, however, the first major construction since the $12.7 billion project was conceived decades ago is pushing ahead.\u003c/p>\n\u003cp>“We can see progress, and we have momentum, and we need to keep that momentum going,” said Tom Maguire, the chief megaprojects delivery officer for the Santa Clara Valley Transportation Authority, known locally as VTA.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The VTA is building the four-station, six-mile extension, which will eventually tie into existing BART service that currently terminates at the Berryessa/North San José Station, which opened in 2020, along with the Milpitas station.\u003c/p>\n\u003cp>New stations along the extension are planned for 28th Street/Little Portugal, Downtown San José at First Street, Diridon Station and the current Santa Clara Caltrain station.\u003c/p>\n\u003cfigure id=\"attachment_12066408\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12066408\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-01-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-01-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-01-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-01-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Construction crews work at the West Portal Site of the BART Silicon Valley Phase II Project in San José on Dec. 8, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Project officials said over roughly the past month, major excavation work has ramped up at the West Portal site on the border of San José and Santa Clara, near PayPal Park and San José Mineta International Airport.\u003c/p>\n\u003cp>Contractors are digging out a large ramp leading down to a 133-foot hole in the ground, which is being reinforced with huge rebar cages filled with concrete, some of which required a 217-foot crane and specialized equipment to drop into place.\u003c/p>\n\u003cp>“We’re rapidly opening up the ground. And for the first time, folks who have been waiting for this project for decades can start to see where the trains they’ve been paying for and hoping for are actually going to run,” Maguire said Monday morning during a media tour of the West Portal site.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>The massive hole, and most of the construction happening around it, is in service of what’s called the launch structure. It’s where a $76 million tunnel boring machine recently assembled in Germany will eventually be dropped 82 feet into the earth to begin chewing through miles of muck.\u003c/p>\n\u003cp>It’ll bore out a 53-foot diameter tunnel shaft for five of the six miles of the extension, which will eventually contain train tracks, platforms and stairs or escalators for future passengers.\u003c/p>\n\u003cp>“Right here beneath our feet, we’re building the gateway that will connect BART to downtown San José and Berryessa and beyond,” Sarah Wilson, the construction director for the project, said during the tour. “This is where the journey begins, literally and symbolically.”\u003c/p>\n\u003cp>The vast expanse of the ramp is reinforced with large, cylindrical steel braces, which will help hold back the earth during construction and further excavation.\u003c/p>\n\u003cp>Small teams of workers on the ground were seen Monday morning coordinating with backhoe operators to check the integrity of the braces and fit them into place.\u003c/p>\n\u003cfigure id=\"attachment_12066411\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12066411\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-05-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-05-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-05-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-05-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Chief Megaprojects Delivery Officer for the Santa Clara Valley Transportation Authority Tom Macguire addresses the media at the West Portal Site of the BART Silicon Valley Phase II Project in San José on Dec. 8, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Maguire and other officials have emphasized the importance of getting the tunnel built as soon as possible as a means to help ensure the project doesn’t incur any further cost or schedule overruns.\u003c/p>\n\u003cp>The project, originally estimated by VTA in 2014 to cost about $4.7 billion and be completed in 2026, has ballooned in cost multiple times to its current figure, and is currently estimated to be completed sometime in the year 2037.\u003c/p>\n\u003cp>“It’s a significant project, it’s going to take a decade to build it, but the best way we can shrink that timeframe is getting this launch structure done and getting the tunnel boring machine moving as fast as possible,” Maguire said.\u003c/p>\n\u003cfigure id=\"attachment_12066413\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12066413 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-07-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-07-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-07-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-07-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">The tunnel under construction at the West Portal Site of the BART Silicon Valley Phase II Project in San José on Dec. 8, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>But even as the crews of anywhere between 30 to 80 workers toil on rotating shifts at the West Portal site 24 hours a day, VTA is seemingly already off the optimal mark.\u003c/p>\n\u003cp>Its tunnel boring machine just recently finished quality assurance testing in Germany, and is being disassembled to be packed away in storage before eventually being shipped to San José.\u003c/p>\n\u003cp>However, Maguire said Monday the launch structure won’t be complete until spring 2027, and a series of other jobs need to be completed on the site before the machine can be brought to the site and start digging, including setting up major power supplies to run it.\u003c/p>\n\u003cfigure id=\"attachment_12066414\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12066414\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-08-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-08-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-08-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-08-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Construction Director Sarah Wilson speaks with the media at the West Portal Site of the BART Silicon Valley Phase II Project in San José on Dec. 8, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Wilson said VTA estimates tunneling won’t begin until either 2028 or 2029, and could take roughly three-and-a-half years to complete, barring any significant delays from unforeseen challenges.\u003c/p>\n\u003cp>Part of the delay stems from the agency’s decision to ditch its main tunneling and trackwork contractor over a cost dispute. That so-called “offramp” the agency elected to take could be responsible for up to an 18-month setback, Maguire said earlier this year.\u003c/p>\n\u003cp>It’s unclear at this point if VTA will find another contractor altogether or renegotiate with its previous partner to get the major tunneling work done, as some outside transit consultants have recommended they do.\u003c/p>\n\u003cfigure id=\"attachment_12066417\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12066417 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-10-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-10-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-10-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251208-BART-SILICON-VALLEY-TOUR-MD-10-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Construction crews work at the West Portal Site of the BART Silicon Valley Phase II Project in San José on Dec. 8, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Maguire said there’s been a lot of interest shown by the industry in the job.\u003c/p>\n\u003cp>“All the major tunneling contractors around the globe who are capable of doing this work are interested in doing this work,” he said. “Lots of people want to be part of this project. It’s a once-in-a-generation project.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"airtime": "FRI 4:30pm-5pm, 6:30pm-7pm, 11pm-11:30pm",
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"officialWebsiteLink": "/californiareportmagazine",
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"order": 10
},
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"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM3NjkwNjk1OTAz",
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},
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"info": "A one-hour radio program to hear celebrated writers, artists and thinkers address contemporary ideas and values, often discussing the creative process. Please note: tapes or transcripts are not available",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/05/cityartsandlecture-300x300.jpg",
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"airtime": "SUN 1pm-2pm, TUE 10pm, WED 1am",
"meta": {
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"source": "City Arts & Lectures"
},
"link": "https://www.cityarts.net",
"subscribe": {
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"rss": "https://www.cityarts.net/feed/"
}
},
"closealltabs": {
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"info": "Close All Tabs breaks down how digital culture shapes our world through thoughtful insights and irreverent humor.",
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"order": 1
},
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"title": "Code Switch / Life Kit",
"info": "\u003cem>Code Switch\u003c/em>, which listeners will hear in the first part of the hour, has fearless and much-needed conversations about race. Hosted by journalists of color, the show tackles the subject of race head-on, exploring how it impacts every part of society — from politics and pop culture to history, sports and more.\u003cbr />\u003cbr />\u003cem>Life Kit\u003c/em>, which will be in the second part of the hour, guides you through spaces and feelings no one prepares you for — from finances to mental health, from workplace microaggressions to imposter syndrome, from relationships to parenting. The show features experts with real world experience and shares their knowledge. Because everyone needs a little help being human.\u003cbr />\u003cbr />\u003ca href=\"https://www.npr.org/podcasts/510312/codeswitch\">\u003cem>Code Switch\u003c/em> offical site and podcast\u003c/a>\u003cbr />\u003ca href=\"https://www.npr.org/lifekit\">\u003cem>Life Kit\u003c/em> offical site and podcast\u003c/a>\u003cbr />",
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"id": "commonwealth-club",
"title": "Commonwealth Club of California Podcast",
"info": "The Commonwealth Club of California is the nation's oldest and largest public affairs forum. As a non-partisan forum, The Club brings to the public airwaves diverse viewpoints on important topics. The Club's weekly radio broadcast - the oldest in the U.S., dating back to 1924 - is carried across the nation on public radio stations and is now podcasting. Our website archive features audio of our recent programs, as well as selected speeches from our long and distinguished history. This podcast feed is usually updated twice a week and is always un-edited.",
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"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Commonwealth-Club-Podcast-Tile-360x360-1.jpg",
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"source": "Commonwealth Club of California"
},
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"google": "https://podcasts.google.com/feed/aHR0cDovL3d3dy5jb21tb253ZWFsdGhjbHViLm9yZy9hdWRpby9wb2RjYXN0L3dlZWtseS54bWw",
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},
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"id": "forum",
"title": "Forum",
"tagline": "The conversation starts here",
"info": "KQED’s live call-in program discussing local, state, national and international issues, as well as in-depth interviews.",
"airtime": "MON-FRI 9am-11am, 10pm-11pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Forum-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Forum with Mina Kim and Alexis Madrigal",
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"source": "kqed",
"order": 9
},
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"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM5NTU3MzgxNjMz",
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"id": "freakonomics-radio",
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"info": "Freakonomics Radio is a one-hour award-winning podcast and public-radio project hosted by Stephen Dubner, with co-author Steve Levitt as a regular guest. It is produced in partnership with WNYC.",
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"officialWebsiteLink": "http://freakonomics.com/",
"airtime": "SUN 1am-2am, SAT 3pm-4pm",
"meta": {
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"source": "WNYC"
},
"link": "/radio/program/freakonomics-radio",
"subscribe": {
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"apple": "https://itunes.apple.com/us/podcast/freakonomics-radio/id354668519",
"tuneIn": "https://tunein.com/podcasts/WNYC-Podcasts/Freakonomics-Radio-p272293/",
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},
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"id": "fresh-air",
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"info": "Hosted by Terry Gross, \u003cem>Fresh Air from WHYY\u003c/em> is the Peabody Award-winning weekday magazine of contemporary arts and issues. One of public radio's most popular programs, Fresh Air features intimate conversations with today's biggest luminaries.",
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"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=214089682&at=11l79Y&ct=nprdirectory",
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"info": "A live production of NPR and WBUR Boston, in collaboration with stations across the country, Here & Now reflects the fluid world of news as it's happening in the middle of the day, with timely, in-depth news, interviews and conversation. Hosted by Robin Young, Jeremy Hobson and Tonya Mosley.",
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},
"hidden-brain": {
"id": "hidden-brain",
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"info": "Shankar Vedantam uses science and storytelling to reveal the unconscious patterns that drive human behavior, shape our choices and direct our relationships.",
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"airtime": "SUN 7pm-8pm",
"meta": {
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"source": "NPR"
},
"link": "/radio/program/hidden-brain",
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"how-i-built-this": {
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"title": "How I Built This with Guy Raz",
"info": "Guy Raz dives into the stories behind some of the world's best known companies. How I Built This weaves a narrative journey about innovators, entrepreneurs and idealists—and the movements they built.",
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"officialWebsiteLink": "https://www.npr.org/podcasts/510313/how-i-built-this",
"airtime": "SUN 7:30pm-8pm",
"meta": {
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"source": "npr"
},
"link": "/radio/program/how-i-built-this",
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"npr": "https://rpb3r.app.goo.gl/3zxy",
"apple": "https://itunes.apple.com/us/podcast/how-i-built-this-with-guy-raz/id1150510297?mt=2",
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"hyphenacion": {
"id": "hyphenacion",
"title": "Hyphenación",
"tagline": "Where conversation and cultura meet",
"info": "What kind of no sabo word is Hyphenación? For us, it’s about living within a hyphenation. Like being a third-gen Mexican-American from the Texas border now living that Bay Area Chicano life. Like Xorje! Each week we bring together a couple of hyphenated Latinos to talk all about personal life choices: family, careers, relationships, belonging … everything is on the table. ",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/03/Hyphenacion_FinalAssets_PodcastTile.png",
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"officialWebsiteLink": "/podcasts/hyphenacion",
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"order": 15
},
"link": "/podcasts/hyphenacion",
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},
"jerrybrown": {
"id": "jerrybrown",
"title": "The Political Mind of Jerry Brown",
"tagline": "Lessons from a lifetime in politics",
"info": "The Political Mind of Jerry Brown brings listeners the wisdom of the former Governor, Mayor, and presidential candidate. Scott Shafer interviewed Brown for more than 40 hours, covering the former governor's life and half-century in the political game – and Brown has some lessons he'd like to share. ",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-Political-Mind-of-Jerry-Brown-Podcast-Tile-703x703-1.jpg",
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"officialWebsiteLink": "/podcasts/jerrybrown",
"meta": {
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"order": 18
},
"link": "/podcasts/jerrybrown",
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}
},
"latino-usa": {
"id": "latino-usa",
"title": "Latino USA",
"airtime": "MON 1am-2am, SUN 6pm-7pm",
"info": "Latino USA, the radio journal of news and culture, is the only national, English-language radio program produced from a Latino perspective.",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/latinoUsa.jpg",
"officialWebsiteLink": "http://latinousa.org/",
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"link": "/radio/program/latino-usa",
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"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=79681317&at=11l79Y&ct=nprdirectory",
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"rss": "https://feeds.npr.org/510016/podcast.xml"
}
},
"marketplace": {
"id": "marketplace",
"title": "Marketplace",
"info": "Our flagship program, helmed by Kai Ryssdal, examines what the day in money delivered, through stories, conversations, newsworthy numbers and more. Updated Monday through Friday at about 3:30 p.m. PT.",
"airtime": "MON-FRI 4pm-4:30pm, MON-WED 6:30pm-7pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Marketplace-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.marketplace.org/",
"meta": {
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"source": "American Public Media"
},
"link": "/radio/program/marketplace",
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},
"masters-of-scale": {
"id": "masters-of-scale",
"title": "Masters of Scale",
"info": "Masters of Scale is an original podcast in which LinkedIn co-founder and Greylock Partner Reid Hoffman sets out to describe and prove theories that explain how great entrepreneurs take their companies from zero to a gazillion in ingenious fashion.",
"airtime": "Every other Wednesday June 12 through October 16 at 8pm (repeats Thursdays at 2am)",
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"meta": {
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"source": "WaitWhat"
},
"link": "/radio/program/masters-of-scale",
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"apple": "http://mastersofscale.app.link/",
"rss": "https://rss.art19.com/masters-of-scale"
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},
"mindshift": {
"id": "mindshift",
"title": "MindShift",
"tagline": "A podcast about the future of learning and how we raise our kids",
"info": "The MindShift podcast explores the innovations in education that are shaping how kids learn. Hosts Ki Sung and Katrina Schwartz introduce listeners to educators, researchers, parents and students who are developing effective ways to improve how kids learn. We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Mindshift-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED MindShift: How We Will Learn",
"officialWebsiteLink": "/mindshift/",
"meta": {
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"source": "kqed",
"order": 12
},
"link": "/podcasts/mindshift",
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"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM1NzY0NjAwNDI5",
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}
},
"morning-edition": {
"id": "morning-edition",
"title": "Morning Edition",
"info": "\u003cem>Morning Edition\u003c/em> takes listeners around the country and the world with multi-faceted stories and commentaries every weekday. Hosts Steve Inskeep, David Greene and Rachel Martin bring you the latest breaking news and features to prepare you for the day.",
"airtime": "MON-FRI 3am-9am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Morning-Edition-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/morning-edition/",
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"link": "/radio/program/morning-edition"
},
"onourwatch": {
"id": "onourwatch",
"title": "On Our Watch",
"tagline": "Deeply-reported investigative journalism",
"info": "For decades, the process for how police police themselves has been inconsistent – if not opaque. In some states, like California, these proceedings were completely hidden. After a new police transparency law unsealed scores of internal affairs files, our reporters set out to examine these cases and the shadow world of police discipline. On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. Is it the officers, or the public they've sworn to serve?",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/On-Our-Watch-Podcast-Tile-703x703-1.jpg",
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"officialWebsiteLink": "/podcasts/onourwatch",
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"source": "kqed",
"order": 11
},
"link": "/podcasts/onourwatch",
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"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5ucHIub3JnLzUxMDM2MC9wb2RjYXN0LnhtbD9zYz1nb29nbGVwb2RjYXN0cw",
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},
"on-the-media": {
"id": "on-the-media",
"title": "On The Media",
"info": "Our weekly podcast explores how the media 'sausage' is made, casts an incisive eye on fluctuations in the marketplace of ideas, and examines threats to the freedom of information and expression in America and abroad. For one hour a week, the show tries to lift the veil from the process of \"making media,\" especially news media, because it's through that lens that we see the world and the world sees us",
"airtime": "SUN 2pm-3pm, MON 12am-1am",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/onTheMedia.png",
"officialWebsiteLink": "https://www.wnycstudios.org/shows/otm",
"meta": {
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"source": "wnyc"
},
"link": "/radio/program/on-the-media",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/on-the-media/id73330715?mt=2",
"tuneIn": "https://tunein.com/radio/On-the-Media-p69/",
"rss": "http://feeds.wnyc.org/onthemedia"
}
},
"pbs-newshour": {
"id": "pbs-newshour",
"title": "PBS NewsHour",
"info": "Analysis, background reports and updates from the PBS NewsHour putting today's news in context.",
"airtime": "MON-FRI 3pm-4pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/PBS-News-Hour-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.pbs.org/newshour/",
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"source": "pbs"
},
"link": "/radio/program/pbs-newshour",
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"apple": "https://itunes.apple.com/us/podcast/pbs-newshour-full-show/id394432287?mt=2",
"tuneIn": "https://tunein.com/radio/PBS-NewsHour---Full-Show-p425698/",
"rss": "https://www.pbs.org/newshour/feeds/rss/podcasts/show"
}
},
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