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"content": "\u003cp>Up to 2,400 mental health professionals at \u003ca href=\"https://www.kqed.org/news/tag/kaiser-permanente\">Kaiser Permanente\u003c/a> in Northern California are set to hold a one-day strike on Wednesday over what they warn is the company’s increasing use of artificial intelligence to the detriment of patient care and, potentially, of their jobs.\u003c/p>\n\u003cp>Unions representing tens of thousands of \u003ca href=\"https://www.nationalnursesunited.org/press/kaiser-nurses-to-hold-24-hour-sympathy-strike-in-solidarity-with-kaiser-mental-health-workers\">nurses\u003c/a>, as well as hospital and facility maintenance professionals, announced they will join picket lines in support of the therapists, including psychologists and social workers, in the Bay Area, Central Valley and Sacramento regions.\u003c/p>\n\u003cp>During monthslong labor contract negotiations, Kaiser has proposed making it easier to lay off therapists and has resisted language stating that the company won’t \u003ca href=\"https://www.kqed.org/science/1999553/will-ai-replace-your-therapist-kaiser-wont-say-no\">use AI to replace them\u003c/a>, according to the National Union of Healthcare Professionals, which represents the striking mental health employees.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“It’s really sad that this is how they are choosing to behave,” said Leemore Federman, a Kaiser therapist in San Leandro who specializes in post-traumatic stress disorder and anxiety and is part of the union’s bargaining team. “If Kaiser wanted to, they have abundant resources to make the mental health department at Kaiser the best, and instead they’re doing everything to make it the worst.”\u003c/p>\n\u003cp>The Oakland-based health care giant, which has been under pressure to improve timely access to mental health and substance use disorder services, denies that AI makes any medical or care decisions or is being used to replace therapists.\u003c/p>\n\u003cp>Kaiser said it has invested nearly $2 billion since 2020 to expand mental health facilities, hire and train clinicians, and grow its provider network so its more than 9 million California health plan enrollees can get care faster.\u003c/p>\n\u003cfigure id=\"attachment_12076878\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076878\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mental health workers strike at the Kaiser Oakland Medical Facility in Oakland on March 18, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“We are growing our workforce, not shrinking it, and our commitment to building a pipeline of trained therapists is unquestionable,” the company said in a statement. “We see technology — and AI, in particular — as a way to support our clinicians in managing their practice and provide them with tools that facilitate greater access to care and connection with patients — all to achieve the best possible outcomes for our patients.”\u003c/p>\n\u003cp>“We believe AI can be helpful when it supports clinicians — by reducing administrative work or improving efficiency — but it does not replace clinical judgment or human assessment,” Kaiser said.\u003c/p>\n\u003cp>As the AI boom advances with few guardrails, workers in health care and other industries are feeling anxiety about how their employers may use the technology, said Adam Horwitz, an assistant professor at the University of Michigan’s Department of Psychiatry.\u003c/p>\n\u003cp>So far, health care companies have introduced AI tools mostly for administrative support tasks, such as note-taking during appointments or patient scheduling, rather than direct patient care. But company decisions to roll out the technology are often happening at high-level meetings behind closed doors without much worker input, which fuels mistrust, he said.[aside postID=news_12072837 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/020926_KAISERSTRIKE_8137B-KQED.jpg']“It’s connected to the broader anxiety that we just don’t know where all this is going,” said Horwitz, who studies how digital technologies, including AI, can improve access to care. “Across industries, there’s a lot of like, ‘Well, wait a minute, having these AI things definitely makes money for people at the top at the expense of workers doing the jobs. Why are we all getting in line to just try to keep propelling this forward without having a thoughtful approach to it?’”\u003c/p>\n\u003cp>On Wednesday morning, therapists walked off their jobs and headed to picket lines outside Kaiser facilities in Oakland, Sacramento, Santa Rosa, Santa Clara and Fresno.\u003c/p>\n\u003cp>In Oakland, Harimandir Khalsa, 55, said her team of clinicians who screen patients seeking mental health services in the Walnut Creek area has been reduced by two-thirds. Instead, Kaiser is increasingly using telephone operators and online surveys or questionnaires that use AI to screen patients.\u003c/p>\n\u003cp>“I have seen firsthand patients who were screened by a telephone service operator and sent to an external referral network. In some cases, they were self-harming … they should never have been sent out, they should have talked to a clinician to assess risk, to come up with safety planning and get them a more urgent appointment,” Khalsa told KQED.\u003c/p>\n\u003cp>This latest walkout comes about a month after the \u003ca href=\"https://www.kqed.org/news/12074265/widespread-kaiser-strike-to-end-after-4-weeks-with-no-deal-yet\">end of a four-week strike\u003c/a> that initially involved up to 31,000 nurses, physician assistants, physical therapists, optometrists and other health care employees in California and Hawaii. Those workers are currently voting on whether to ratify tentative agreements the union said included wage increases, as well as staffing and AI protections.\u003c/p>\n\u003cp>In 2022, therapists at Kaiser represented by the same union \u003ca href=\"https://www.kqed.org/news/11923034/were-drowning-why-kaiser-mental-health-workers-are-striking\">went on strike for 10 weeks\u003c/a>, over concerns about patient care delays, workloads, understaffing and other issues.\u003c/p>\n\u003cfigure id=\"attachment_12076877\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12076877 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mental health workers strike at the Kaiser Oakland Medical Facility in Oakland on March 18, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Kaiser has agreed to multimillion-dollar settlements with state and federal regulators in recent years related to long wait times for patients seeking mental health services. Last month, the U.S. Department of Labor \u003ca href=\"https://www.dol.gov/newsroom/releases/ebsa/ebsa20260210\">announced \u003c/a>the company will pay a $2.8 million penalty, and at least $28.3 million to reimburse patients who sought out-of-network care after Kaiser delayed or improperly denied care.\u003c/p>\n\u003cp>In 2023, the state’s largest health plan said it would invest $150 million over five years to improve behavioral health for its patients and pay a $50 million fine to resolve a California Department of Managed Health Care \u003ca href=\"https://wpso.dmhc.ca.gov/enfactions/docs/4367/1697136977902.pdf\">investigation\u003c/a>.\u003c/p>\n\u003cp>A spokesperson for the agency, which oversees mental health services in the state, said it is monitoring Kaiser’s progress and investigating a union \u003ca href=\"https://nuhw.org/wp-content/uploads/NUHW-Complaint_DMHC_NorCalTriageServices_2025.docx-1.pdf\">complaint\u003c/a> alleging that Kaiser is flouting a state law requiring licensed health care professionals to initially assess patients to determine what care they need.\u003c/p>\n\u003cp>UNHW maintains that beginning in 2024, Kaiser changed how it screens patients when they call or go online seeking care. The company unilaterally replaced many trained clinicians with unqualified telephone operators and an online questionnaire with AI to make recommendations on next steps, according to the union, which considers the move an unfair labor practice.\u003c/p>\n\u003cfigure id=\"attachment_12076882\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076882\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mental health workers strike at the Kaiser Oakland Medical Facility in Oakland on March 18, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Federman, the therapist in San Leandro, said the new system is missing high-risk patients, making them wait longer than recommended to see a provider.\u003c/p>\n\u003cp>“I’m seeing a lot of people, where it’s like, ‘wow, they’re really acute,’ and by the time triage [sends them], it’s been a month that they’ve waited — and that’s really dangerous,” she said.\u003c/p>\n\u003cp>The therapists’ contract with Kaiser ended last September. During bargaining, the company has sought to eliminate current workload limits that allow therapists to have enough time to care for existing patients, Federman said. She worries that the employer may seek to lay off in-house therapists and increasingly refer patients to outside contractors, who won’t offer the same quality of integrated care Kaiser advertises.\u003c/p>\n\u003cp>The nonprofit health organization countered that it is seeking flexibility to adjust to a “higher than ever” demand for its services, and does not plan to eliminate therapists’ jobs.\u003c/p>\n\u003cp>“Our contract proposals are aimed at achieving the flexibility we and our therapists need to improve mental health access for our members even as patient needs continue to rise,” the company’s statement said. “We have nearly doubled our mental health workforce over the last 10 years and have never had a reduction-in-force of mental health clinicians in Northern California.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“It’s really sad that this is how they are choosing to behave,” said Leemore Federman, a Kaiser therapist in San Leandro who specializes in post-traumatic stress disorder and anxiety and is part of the union’s bargaining team. “If Kaiser wanted to, they have abundant resources to make the mental health department at Kaiser the best, and instead they’re doing everything to make it the worst.”\u003c/p>\n\u003cp>The Oakland-based health care giant, which has been under pressure to improve timely access to mental health and substance use disorder services, denies that AI makes any medical or care decisions or is being used to replace therapists.\u003c/p>\n\u003cp>Kaiser said it has invested nearly $2 billion since 2020 to expand mental health facilities, hire and train clinicians, and grow its provider network so its more than 9 million California health plan enrollees can get care faster.\u003c/p>\n\u003cfigure id=\"attachment_12076878\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076878\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-02-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mental health workers strike at the Kaiser Oakland Medical Facility in Oakland on March 18, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“We are growing our workforce, not shrinking it, and our commitment to building a pipeline of trained therapists is unquestionable,” the company said in a statement. “We see technology — and AI, in particular — as a way to support our clinicians in managing their practice and provide them with tools that facilitate greater access to care and connection with patients — all to achieve the best possible outcomes for our patients.”\u003c/p>\n\u003cp>“We believe AI can be helpful when it supports clinicians — by reducing administrative work or improving efficiency — but it does not replace clinical judgment or human assessment,” Kaiser said.\u003c/p>\n\u003cp>As the AI boom advances with few guardrails, workers in health care and other industries are feeling anxiety about how their employers may use the technology, said Adam Horwitz, an assistant professor at the University of Michigan’s Department of Psychiatry.\u003c/p>\n\u003cp>So far, health care companies have introduced AI tools mostly for administrative support tasks, such as note-taking during appointments or patient scheduling, rather than direct patient care. But company decisions to roll out the technology are often happening at high-level meetings behind closed doors without much worker input, which fuels mistrust, he said.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“It’s connected to the broader anxiety that we just don’t know where all this is going,” said Horwitz, who studies how digital technologies, including AI, can improve access to care. “Across industries, there’s a lot of like, ‘Well, wait a minute, having these AI things definitely makes money for people at the top at the expense of workers doing the jobs. Why are we all getting in line to just try to keep propelling this forward without having a thoughtful approach to it?’”\u003c/p>\n\u003cp>On Wednesday morning, therapists walked off their jobs and headed to picket lines outside Kaiser facilities in Oakland, Sacramento, Santa Rosa, Santa Clara and Fresno.\u003c/p>\n\u003cp>In Oakland, Harimandir Khalsa, 55, said her team of clinicians who screen patients seeking mental health services in the Walnut Creek area has been reduced by two-thirds. Instead, Kaiser is increasingly using telephone operators and online surveys or questionnaires that use AI to screen patients.\u003c/p>\n\u003cp>“I have seen firsthand patients who were screened by a telephone service operator and sent to an external referral network. In some cases, they were self-harming … they should never have been sent out, they should have talked to a clinician to assess risk, to come up with safety planning and get them a more urgent appointment,” Khalsa told KQED.\u003c/p>\n\u003cp>This latest walkout comes about a month after the \u003ca href=\"https://www.kqed.org/news/12074265/widespread-kaiser-strike-to-end-after-4-weeks-with-no-deal-yet\">end of a four-week strike\u003c/a> that initially involved up to 31,000 nurses, physician assistants, physical therapists, optometrists and other health care employees in California and Hawaii. Those workers are currently voting on whether to ratify tentative agreements the union said included wage increases, as well as staffing and AI protections.\u003c/p>\n\u003cp>In 2022, therapists at Kaiser represented by the same union \u003ca href=\"https://www.kqed.org/news/11923034/were-drowning-why-kaiser-mental-health-workers-are-striking\">went on strike for 10 weeks\u003c/a>, over concerns about patient care delays, workloads, understaffing and other issues.\u003c/p>\n\u003cfigure id=\"attachment_12076877\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12076877 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-01-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mental health workers strike at the Kaiser Oakland Medical Facility in Oakland on March 18, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Kaiser has agreed to multimillion-dollar settlements with state and federal regulators in recent years related to long wait times for patients seeking mental health services. Last month, the U.S. Department of Labor \u003ca href=\"https://www.dol.gov/newsroom/releases/ebsa/ebsa20260210\">announced \u003c/a>the company will pay a $2.8 million penalty, and at least $28.3 million to reimburse patients who sought out-of-network care after Kaiser delayed or improperly denied care.\u003c/p>\n\u003cp>In 2023, the state’s largest health plan said it would invest $150 million over five years to improve behavioral health for its patients and pay a $50 million fine to resolve a California Department of Managed Health Care \u003ca href=\"https://wpso.dmhc.ca.gov/enfactions/docs/4367/1697136977902.pdf\">investigation\u003c/a>.\u003c/p>\n\u003cp>A spokesperson for the agency, which oversees mental health services in the state, said it is monitoring Kaiser’s progress and investigating a union \u003ca href=\"https://nuhw.org/wp-content/uploads/NUHW-Complaint_DMHC_NorCalTriageServices_2025.docx-1.pdf\">complaint\u003c/a> alleging that Kaiser is flouting a state law requiring licensed health care professionals to initially assess patients to determine what care they need.\u003c/p>\n\u003cp>UNHW maintains that beginning in 2024, Kaiser changed how it screens patients when they call or go online seeking care. The company unilaterally replaced many trained clinicians with unqualified telephone operators and an online questionnaire with AI to make recommendations on next steps, according to the union, which considers the move an unfair labor practice.\u003c/p>\n\u003cfigure id=\"attachment_12076882\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076882\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260318-KAISER-MENTAL-HEALTH-STRIKE-MD-06-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mental health workers strike at the Kaiser Oakland Medical Facility in Oakland on March 18, 2026. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Federman, the therapist in San Leandro, said the new system is missing high-risk patients, making them wait longer than recommended to see a provider.\u003c/p>\n\u003cp>“I’m seeing a lot of people, where it’s like, ‘wow, they’re really acute,’ and by the time triage [sends them], it’s been a month that they’ve waited — and that’s really dangerous,” she said.\u003c/p>\n\u003cp>The therapists’ contract with Kaiser ended last September. During bargaining, the company has sought to eliminate current workload limits that allow therapists to have enough time to care for existing patients, Federman said. She worries that the employer may seek to lay off in-house therapists and increasingly refer patients to outside contractors, who won’t offer the same quality of integrated care Kaiser advertises.\u003c/p>\n\u003cp>The nonprofit health organization countered that it is seeking flexibility to adjust to a “higher than ever” demand for its services, and does not plan to eliminate therapists’ jobs.\u003c/p>\n\u003cp>“Our contract proposals are aimed at achieving the flexibility we and our therapists need to improve mental health access for our members even as patient needs continue to rise,” the company’s statement said. “We have nearly doubled our mental health workforce over the last 10 years and have never had a reduction-in-force of mental health clinicians in Northern California.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>It’s no secret that \u003ca href=\"https://www.kqed.org/news/tag/ai\">artificial intelligence\u003c/a> has taken over the Bay Area’s advertising space. \u003ca href=\"https://www.sidewalktattoos.com/blogs/transforming-san-francisco-streets-wheatpaste-postings-for-ai-companies\">Buildings\u003c/a>, bus shelters and billboards lining Highway \u003ca href=\"https://clearchanneloutdoor.com/blog/decoded-the-psychology-behind-san-franciscos-cryptic-tech-billboards/\">101\u003c/a> have become unofficial chroniclers of the region’s AI boom.\u003c/p>\n\u003cp>The ads are peppered with Silicon Valley speak— SaaS! SOC 2! Vibe coding! — to woo a select few potential employees, clients or investors. But for everyone who \u003cem>isn’t\u003c/em> working in tech, the billboards are an opaque window into an industry that isn’t speaking to them at all.\u003c/p>\n\u003cp>“So much of AI right here in the Bay, but it feels like a whole separate world,” said Angélica Castro, a community health worker living in San Francisco, on her way to a class at City College of San Francisco. “When you do see AI, it’s on billboards. And they make you feel like you’re some sort of problem for being a human.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The anti-human sentiment dates back to a 2024 campaign by San Francisco-based Artisan AI \u003ca href=\"https://www.sfgate.com/tech/article/sf-artisan-billboards-stop-hiring-humans-19969672.php\">featuring the message\u003c/a>, “Stop hiring humans.”\u003c/p>\n\u003cp>Company leadership did not respond to an interview request from KQED, but CEO Jaspar Carmichael-Jack said in \u003ca href=\"https://sfstandard.com/2025/04/07/the-real-person-behind-san-franciscos-hated-anti-human-ad-campaign/\">a 2025 interview\u003c/a> with the San Francisco Standard that the billboards were, in fact, deliberate ragebait, designed to spark outrage and \u003ca href=\"https://www.reddit.com/r/Futurology/comments/1he5ojx/ai_firms_stop_hiring_humans_billboard_campaign/\">angry online chatter\u003c/a> to boost the company’s visibility.\u003c/p>\n\u003cfigure id=\"attachment_12076632\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076632\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_007_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_007_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_007_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_007_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Cars idle at a light beneath a tech billboard at Brannan and Fourth streets on Feb. 2, 2026, in San Francisco. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Artisan’s ads are now mostly gone, but the fear and anxiety they provoked have taken hold. According to a 2025 \u003ca href=\"https://www.reuters.com/world/us/americans-fear-ai-permanently-displacing-workers-reutersipsos-poll-finds-2025-08-19/\">Reuters/Ipsos poll\u003c/a>, more than 70% of adults surveyed fear that AI will be “putting too many people out of work permanently.” Recent news that Bay Area companies like \u003ca href=\"https://apnews.com/article/pinterest-layoffs-ai-cf278cf06929db07d5b1310ab7f91861\">Pinterest\u003c/a> and \u003ca href=\"https://x.com/jack/status/2027129697092731343\">Block\u003c/a> are conducting massive layoffs as they automate work with AI continues to stoke these anxieties.\u003c/p>\n\u003cp>Many billboards now feature ad campaigns that argue AI will empower rather than replace humans. The backlash against “Stop hiring humans” has brought us “Stop firing humans.” But shifting public perception about AI’s human impact will require more than a change in advertising, as skeptics call for worker protections and regulations to prevent large-scale displacement.\u003c/p>\n\u003ch2>Zig and zag\u003c/h2>\n\u003cp>When the billboards for Artisan AI first went up, David McGrane, advertising professor at the University of San Francisco, remembers how his students reacted. “They were enraged,” he said, adding that many of them felt frustrated seeing this message displayed so publicly when they themselves were starting to look for jobs.\u003c/p>\n\u003cp>“Trying to attract attention by being obnoxious — that’s been done in advertising for a century. That’s nothing new,” he said.\u003c/p>\n\u003cp>But the approach opened an opportunity for other companies, he said. “They saw the ragebait,” he said. “They saw they could explain that their AI works well when it works with humans. ‘If they’re zigging, we will zag.’”\u003c/p>\n\u003cfigure id=\"attachment_12076633\" class=\"wp-caption aligncenter\" style=\"max-width: 1999px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076633\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020326AI-Billboards-_GH_010_qed.jpg\" alt=\"\" width=\"1999\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020326AI-Billboards-_GH_010_qed.jpg 1999w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020326AI-Billboards-_GH_010_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020326AI-Billboards-_GH_010_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\">\u003cfigcaption class=\"wp-caption-text\">Tech billboards line Interstate 80 South on Feb. 3, 2026, in San Francisco. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>That’s exactly what Abby Connect did. The Las Vegas-based virtual receptionist service unveiled an AI-powered offering last year that takes over some administrative tasks that its human receptionists usually do. After a visit to San Francisco, CEO Nathan Strum wanted to promote it on Silicon Valley’s own turf.\u003c/p>\n\u003cp>“We couldn’t come in with your typical message, ‘Hi, we’re an answering service, call us and set up an appointment to learn more,’” Strum said. He wanted to respond directly to the Artisan campaign, he said. “Something triggered me when I saw that — something deep down.”\u003c/p>\n\u003cp>Soon, Abby ads that read, “Humanity: Stop firing humans,” appeared on Muni bus shelters all over the city. While Abby’s AI schedules appointments, it’s a human that still handles the more complicated calls — like someone calling their dentist about a toothache.\u003c/p>\n\u003cp>“I love human service, and I love AI. I don’t have to be one or the other,” Strum said.\u003c/p>\n\u003cp>Abby’s not the only one with a campaign that pushes back against automation fears. San Francisco-based firm Nooks pitched its message with a pair of billboards along 101 that read “AI won’t take your job …” and “But someone using Nooks will!”[aside postID=news_12071615 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/Tesla-Optimus-Getty.jpg']“We are playing into the topical, ‘How does AI change hiring and jobs?” said CEO Daniel Lee, who started Nooks with fellow Stanford University students during the pandemic. The company sells software that automates parts of a salesperson’s job — like researching clients or following up on emails.\u003c/p>\n\u003cp>“Sales is human, and sales reps will continue selling in the future,” Lee said, and compared sales to a game of chess. “We’re playing the game alongside you, helping you think a lot less about manually making the moves and a lot more about the strategy and solving customer problems.”\u003c/p>\n\u003cp>Linear, a San Francisco-based company, took one of the most recognizable images in Western civilization — Michelangelo’s \u003cem>The Creation of Adam\u003c/em> — and instead of God reaching towards Adam, God’s hand now approaches a cluster of tiny cursor hands. Below, a message reads, “Agents. At your command.”\u003c/p>\n\u003cp>The company wanted to stay away from any message that suggested AI is replacing humans, COO Cristina Cordova said. Linear produces software for engineers and designers to work together on projects, and includes “agents” — virtual workers that do a lot of the coding themselves.\u003c/p>\n\u003cp>The billboards — like Linear’s product — are not meant for everyone, Cordova said. But she’s optimistic about a future where more people can build their own software when AI can deal with complex code.\u003c/p>\n\u003cp>“We want to position human beings as the source of intent, the decision makers, the ones who have taste and judgment,” Cordova said. Echoing her company’s Sistine Chapel-coded billboards, she said. “The human role is almost divine.”\u003c/p>\n\u003ch2>Who regulates AI workers?\u003c/h2>\n\u003cp>At a recent industry conference in New Delhi, OpenAI and ChatGPT chief Sam Altman \u003ca href=\"https://www.youtube.com/live/qH7thwrCluM\">told the press\u003c/a> that automation has eliminated jobs multiple times in history. But it’s also created entirely new industries, he said. “We always find new things to do, and I have no doubt we will find lots of better ones this time.”\u003c/p>\n\u003cp>But there’s no guarantee that humans whose jobs are automated will actually find a new livelihood, said UC Los Angeles professor Ramesh Srinivasan, who studies the connections between technology and democracy.\u003c/p>\n\u003cfigure id=\"attachment_12076634\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076634\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_006_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_006_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_006_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_006_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A cyclist rides along Fifth Street beneath a tech billboard on Feb. 2, 2026, in San Francisco. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“Where are the jobs and what are they going to look like?” he said. Without a clear picture of how humans will add value to the work AI takes up, he said. “What’s on the chopping block is the social contract where people are compensated for their labor.”\u003c/p>\n\u003cp>Srinivasan said the gig economy — rideshare apps like Uber and Lyft, for example — show how, without enough government oversight, tech innovations that promised to give workers more freedom actually create more precarious conditions.\u003c/p>\n\u003cp>During California’s 2020 election, Uber and other gig companies spent \u003ca href=\"https://www.kqed.org/news/11843123/prop-22-explained-why-gig-companies-are-spending-huge-money-on-an-unprecedented-measure\">more than $200 million\u003c/a> backing Proposition 22, a ballot measure allowing them to classify drivers as independent contractors rather than employees — exempting them from state labor protections such as minimum wage, overtime pay, and workers’ compensation. While backers of Proposition 22 promised the initiative would guarantee minimum earnings, many ride-hail drivers say their\u003ca href=\"https://www.kqed.org/news/12057798/california-gives-uber-lyft-drivers-collective-bargaining-rights\"> real wages have slipped\u003c/a>.[aside postID=news_12072425 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2024/05/AP24134775174210-1020x680.jpg']“The direction tech has taken has become an amplifier of inequality, but it certainly doesn’t need to be that way,” Srinivasan said. He’s skeptical that President Donald Trump and his administration will set up guardrails to prevent widespread AI automation and points to \u003ca href=\"https://www.wired.com/story/tech-ceos-donald-trump-white-house/\">the close relationship\u003c/a> OpenAI and other tech giants have developed with the White House.\u003c/p>\n\u003cp>“If regulators have been captured by the technology industry, then you don’t have much recourse,” he said. “The point of regulation isn’t to stop technology innovation, but to direct it in a way that supports multiple stakeholders rather than just a few investors.”\u003c/p>\n\u003cp>California lawmakers and labor groups are pushing forward legislation in response to AI automation. Last month, state Sen. Eloise Gómez Reyes, D-San Bernardino, introduced \u003ca href=\"https://calmatters.digitaldemocracy.org/bills/ca_202520260sb951\">SB 951\u003c/a>, which would require employers to notify workers and state officials at least 90 days in advance before any “technological displacement” — layoffs caused “by the introduction of an AI system or other automated technology.”\u003c/p>\n\u003cp>The California Labor Federation — which represents over 2.3 million workers — supports the bill. “We need data on which jobs and industries are impacted by AI layoffs and hiring freezes and what tools are being used to replace workers,” said Lorena Gonzalez, president of the California Labor Federation.\u003c/p>\n\u003cp>Whether the AI industry can keep that promised balance between human and machine in the workforce may not matter much for Bay Area residents already struggling in the existing job market.\u003c/p>\n\u003cfigure id=\"attachment_12076637\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076637\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_005_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_005_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_005_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_005_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A woman walks past a bus shelter ad reading “Humanity. Stop firing humans.” in front of a boarded storefront at Fifth and Harrison streets on Feb. 2, 2026, in San Francisco. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Ian Molloy, a paraeducator at a San Francisco public school, said he sees the billboard advertisements for AI every single day. “You see them and feel this existential dread about this whole block of AI,” he said.\u003c/p>\n\u003cp>Molloy participated in February’s four-day \u003ca href=\"https://www.kqed.org/news/12073306/sfusd-teachers-strike-no-end-in-sight-health-care-battle\">teacher strike\u003c/a> that included demands for family health care and wage increases. He said the topic of billboards in the city came up on the picket line.\u003c/p>\n\u003cp>“A lot of San Francisco is marketed towards a very small portion of San Francisco,” he said, adding that the future these billboards promise impacts everyone in the city — regardless of whether they are the target audience or not.\u003c/p>\n\u003cp>“I wish we lived in a world where if AI took your job, you would not starve, not be homeless,” he said.\u003c/p>\n\u003cp>“But the reality is we don’t have a good enough social safety net.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>It’s no secret that \u003ca href=\"https://www.kqed.org/news/tag/ai\">artificial intelligence\u003c/a> has taken over the Bay Area’s advertising space. \u003ca href=\"https://www.sidewalktattoos.com/blogs/transforming-san-francisco-streets-wheatpaste-postings-for-ai-companies\">Buildings\u003c/a>, bus shelters and billboards lining Highway \u003ca href=\"https://clearchanneloutdoor.com/blog/decoded-the-psychology-behind-san-franciscos-cryptic-tech-billboards/\">101\u003c/a> have become unofficial chroniclers of the region’s AI boom.\u003c/p>\n\u003cp>The ads are peppered with Silicon Valley speak— SaaS! SOC 2! Vibe coding! — to woo a select few potential employees, clients or investors. But for everyone who \u003cem>isn’t\u003c/em> working in tech, the billboards are an opaque window into an industry that isn’t speaking to them at all.\u003c/p>\n\u003cp>“So much of AI right here in the Bay, but it feels like a whole separate world,” said Angélica Castro, a community health worker living in San Francisco, on her way to a class at City College of San Francisco. “When you do see AI, it’s on billboards. And they make you feel like you’re some sort of problem for being a human.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The anti-human sentiment dates back to a 2024 campaign by San Francisco-based Artisan AI \u003ca href=\"https://www.sfgate.com/tech/article/sf-artisan-billboards-stop-hiring-humans-19969672.php\">featuring the message\u003c/a>, “Stop hiring humans.”\u003c/p>\n\u003cp>Company leadership did not respond to an interview request from KQED, but CEO Jaspar Carmichael-Jack said in \u003ca href=\"https://sfstandard.com/2025/04/07/the-real-person-behind-san-franciscos-hated-anti-human-ad-campaign/\">a 2025 interview\u003c/a> with the San Francisco Standard that the billboards were, in fact, deliberate ragebait, designed to spark outrage and \u003ca href=\"https://www.reddit.com/r/Futurology/comments/1he5ojx/ai_firms_stop_hiring_humans_billboard_campaign/\">angry online chatter\u003c/a> to boost the company’s visibility.\u003c/p>\n\u003cfigure id=\"attachment_12076632\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076632\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_007_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_007_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_007_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_007_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Cars idle at a light beneath a tech billboard at Brannan and Fourth streets on Feb. 2, 2026, in San Francisco. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Artisan’s ads are now mostly gone, but the fear and anxiety they provoked have taken hold. According to a 2025 \u003ca href=\"https://www.reuters.com/world/us/americans-fear-ai-permanently-displacing-workers-reutersipsos-poll-finds-2025-08-19/\">Reuters/Ipsos poll\u003c/a>, more than 70% of adults surveyed fear that AI will be “putting too many people out of work permanently.” Recent news that Bay Area companies like \u003ca href=\"https://apnews.com/article/pinterest-layoffs-ai-cf278cf06929db07d5b1310ab7f91861\">Pinterest\u003c/a> and \u003ca href=\"https://x.com/jack/status/2027129697092731343\">Block\u003c/a> are conducting massive layoffs as they automate work with AI continues to stoke these anxieties.\u003c/p>\n\u003cp>Many billboards now feature ad campaigns that argue AI will empower rather than replace humans. The backlash against “Stop hiring humans” has brought us “Stop firing humans.” But shifting public perception about AI’s human impact will require more than a change in advertising, as skeptics call for worker protections and regulations to prevent large-scale displacement.\u003c/p>\n\u003ch2>Zig and zag\u003c/h2>\n\u003cp>When the billboards for Artisan AI first went up, David McGrane, advertising professor at the University of San Francisco, remembers how his students reacted. “They were enraged,” he said, adding that many of them felt frustrated seeing this message displayed so publicly when they themselves were starting to look for jobs.\u003c/p>\n\u003cp>“Trying to attract attention by being obnoxious — that’s been done in advertising for a century. That’s nothing new,” he said.\u003c/p>\n\u003cp>But the approach opened an opportunity for other companies, he said. “They saw the ragebait,” he said. “They saw they could explain that their AI works well when it works with humans. ‘If they’re zigging, we will zag.’”\u003c/p>\n\u003cfigure id=\"attachment_12076633\" class=\"wp-caption aligncenter\" style=\"max-width: 1999px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076633\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020326AI-Billboards-_GH_010_qed.jpg\" alt=\"\" width=\"1999\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020326AI-Billboards-_GH_010_qed.jpg 1999w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020326AI-Billboards-_GH_010_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020326AI-Billboards-_GH_010_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\">\u003cfigcaption class=\"wp-caption-text\">Tech billboards line Interstate 80 South on Feb. 3, 2026, in San Francisco. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>That’s exactly what Abby Connect did. The Las Vegas-based virtual receptionist service unveiled an AI-powered offering last year that takes over some administrative tasks that its human receptionists usually do. After a visit to San Francisco, CEO Nathan Strum wanted to promote it on Silicon Valley’s own turf.\u003c/p>\n\u003cp>“We couldn’t come in with your typical message, ‘Hi, we’re an answering service, call us and set up an appointment to learn more,’” Strum said. He wanted to respond directly to the Artisan campaign, he said. “Something triggered me when I saw that — something deep down.”\u003c/p>\n\u003cp>Soon, Abby ads that read, “Humanity: Stop firing humans,” appeared on Muni bus shelters all over the city. While Abby’s AI schedules appointments, it’s a human that still handles the more complicated calls — like someone calling their dentist about a toothache.\u003c/p>\n\u003cp>“I love human service, and I love AI. I don’t have to be one or the other,” Strum said.\u003c/p>\n\u003cp>Abby’s not the only one with a campaign that pushes back against automation fears. San Francisco-based firm Nooks pitched its message with a pair of billboards along 101 that read “AI won’t take your job …” and “But someone using Nooks will!”\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“We are playing into the topical, ‘How does AI change hiring and jobs?” said CEO Daniel Lee, who started Nooks with fellow Stanford University students during the pandemic. The company sells software that automates parts of a salesperson’s job — like researching clients or following up on emails.\u003c/p>\n\u003cp>“Sales is human, and sales reps will continue selling in the future,” Lee said, and compared sales to a game of chess. “We’re playing the game alongside you, helping you think a lot less about manually making the moves and a lot more about the strategy and solving customer problems.”\u003c/p>\n\u003cp>Linear, a San Francisco-based company, took one of the most recognizable images in Western civilization — Michelangelo’s \u003cem>The Creation of Adam\u003c/em> — and instead of God reaching towards Adam, God’s hand now approaches a cluster of tiny cursor hands. Below, a message reads, “Agents. At your command.”\u003c/p>\n\u003cp>The company wanted to stay away from any message that suggested AI is replacing humans, COO Cristina Cordova said. Linear produces software for engineers and designers to work together on projects, and includes “agents” — virtual workers that do a lot of the coding themselves.\u003c/p>\n\u003cp>The billboards — like Linear’s product — are not meant for everyone, Cordova said. But she’s optimistic about a future where more people can build their own software when AI can deal with complex code.\u003c/p>\n\u003cp>“We want to position human beings as the source of intent, the decision makers, the ones who have taste and judgment,” Cordova said. Echoing her company’s Sistine Chapel-coded billboards, she said. “The human role is almost divine.”\u003c/p>\n\u003ch2>Who regulates AI workers?\u003c/h2>\n\u003cp>At a recent industry conference in New Delhi, OpenAI and ChatGPT chief Sam Altman \u003ca href=\"https://www.youtube.com/live/qH7thwrCluM\">told the press\u003c/a> that automation has eliminated jobs multiple times in history. But it’s also created entirely new industries, he said. “We always find new things to do, and I have no doubt we will find lots of better ones this time.”\u003c/p>\n\u003cp>But there’s no guarantee that humans whose jobs are automated will actually find a new livelihood, said UC Los Angeles professor Ramesh Srinivasan, who studies the connections between technology and democracy.\u003c/p>\n\u003cfigure id=\"attachment_12076634\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076634\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_006_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_006_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_006_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_006_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A cyclist rides along Fifth Street beneath a tech billboard on Feb. 2, 2026, in San Francisco. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“Where are the jobs and what are they going to look like?” he said. Without a clear picture of how humans will add value to the work AI takes up, he said. “What’s on the chopping block is the social contract where people are compensated for their labor.”\u003c/p>\n\u003cp>Srinivasan said the gig economy — rideshare apps like Uber and Lyft, for example — show how, without enough government oversight, tech innovations that promised to give workers more freedom actually create more precarious conditions.\u003c/p>\n\u003cp>During California’s 2020 election, Uber and other gig companies spent \u003ca href=\"https://www.kqed.org/news/11843123/prop-22-explained-why-gig-companies-are-spending-huge-money-on-an-unprecedented-measure\">more than $200 million\u003c/a> backing Proposition 22, a ballot measure allowing them to classify drivers as independent contractors rather than employees — exempting them from state labor protections such as minimum wage, overtime pay, and workers’ compensation. While backers of Proposition 22 promised the initiative would guarantee minimum earnings, many ride-hail drivers say their\u003ca href=\"https://www.kqed.org/news/12057798/california-gives-uber-lyft-drivers-collective-bargaining-rights\"> real wages have slipped\u003c/a>.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“The direction tech has taken has become an amplifier of inequality, but it certainly doesn’t need to be that way,” Srinivasan said. He’s skeptical that President Donald Trump and his administration will set up guardrails to prevent widespread AI automation and points to \u003ca href=\"https://www.wired.com/story/tech-ceos-donald-trump-white-house/\">the close relationship\u003c/a> OpenAI and other tech giants have developed with the White House.\u003c/p>\n\u003cp>“If regulators have been captured by the technology industry, then you don’t have much recourse,” he said. “The point of regulation isn’t to stop technology innovation, but to direct it in a way that supports multiple stakeholders rather than just a few investors.”\u003c/p>\n\u003cp>California lawmakers and labor groups are pushing forward legislation in response to AI automation. Last month, state Sen. Eloise Gómez Reyes, D-San Bernardino, introduced \u003ca href=\"https://calmatters.digitaldemocracy.org/bills/ca_202520260sb951\">SB 951\u003c/a>, which would require employers to notify workers and state officials at least 90 days in advance before any “technological displacement” — layoffs caused “by the introduction of an AI system or other automated technology.”\u003c/p>\n\u003cp>The California Labor Federation — which represents over 2.3 million workers — supports the bill. “We need data on which jobs and industries are impacted by AI layoffs and hiring freezes and what tools are being used to replace workers,” said Lorena Gonzalez, president of the California Labor Federation.\u003c/p>\n\u003cp>Whether the AI industry can keep that promised balance between human and machine in the workforce may not matter much for Bay Area residents already struggling in the existing job market.\u003c/p>\n\u003cfigure id=\"attachment_12076637\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12076637\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_005_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_005_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_005_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/020226AI-Billboards-_GH_005_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A woman walks past a bus shelter ad reading “Humanity. Stop firing humans.” in front of a boarded storefront at Fifth and Harrison streets on Feb. 2, 2026, in San Francisco. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Ian Molloy, a paraeducator at a San Francisco public school, said he sees the billboard advertisements for AI every single day. “You see them and feel this existential dread about this whole block of AI,” he said.\u003c/p>\n\u003cp>Molloy participated in February’s four-day \u003ca href=\"https://www.kqed.org/news/12073306/sfusd-teachers-strike-no-end-in-sight-health-care-battle\">teacher strike\u003c/a> that included demands for family health care and wage increases. He said the topic of billboards in the city came up on the picket line.\u003c/p>\n\u003cp>“A lot of San Francisco is marketed towards a very small portion of San Francisco,” he said, adding that the future these billboards promise impacts everyone in the city — regardless of whether they are the target audience or not.\u003c/p>\n\u003cp>“I wish we lived in a world where if AI took your job, you would not starve, not be homeless,” he said.\u003c/p>\n\u003cp>“But the reality is we don’t have a good enough social safety net.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>\u003ca href=\"#episode-transcript\">\u003ci>View the full episode transcript.\u003c/i>\u003c/a>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Roblox is one of the most popular gaming platforms for kids, with millions of young gamers playing user-created games. It’s also been heavily criticized for its track record on child safety, and is now facing more than 80 lawsuits alleging child abuse and grooming. In response, the company recently rolled out a new safety measure: AI-powered facial age verification that restricts who players can talk with. The reception from players has been anything but warm.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">In this episode, host Morgan Sung is joined by youth mental health reporter Rachel Hale, who explains how predators operate on the platform, why everyone seems to hate Roblox’s new AI age verification feature, and the incredible lengths some users are willing to go to get around it. And while Roblox says age verification is about improving safety, questions have emerged about its accuracy, digital privacy and how this move impacts the broader push for age verification across the internet.\u003c/span>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC8728402132\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003cstrong>Guest:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003cspan style=\"font-weight: 400\">Rachel Hale, youth mental health reporter at \u003cem>USA Today\u003c/em>\u003c/span>\u003c/li>\n\u003c/ul>\n\u003cp>\u003cstrong>Further Reading/Listening:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.usatoday.com/story/tech/2026/01/05/roblox-face-scan-child-safety-features/87970290007/\">\u003cspan style=\"font-weight: 400\">I got an up-close look at Roblox’s new safety feature. Here’s what I found.\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Rachel Hale, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">USA Today \u003c/span>\u003c/i>\u003ci>\u003c/i>\u003c/li>\n\u003cli>\u003cspan style=\"font-weight: 400\">\u003ca href=\"https://www.usatoday.com/story/life/health-wellness/2025/12/18/roblox-lawsuits-sexual-abuse/87780803007/\">She just wanted to play Roblox with friends. Then the messages from a predator began.\u003c/a>\u003c/span>\u003cspan style=\"font-weight: 400\"> — Rachel Hale\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">, \u003ci>USA Today\u003c/i>\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003cspan style=\"font-weight: 400\">\u003ca href=\"https://restofworld.org/2026/social-media-age-verification-tools/\">Can social media age verification really protect kids?\u003c/a>\u003c/span>\u003cspan style=\"font-weight: 400\"> — Rina Chandran\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">, \u003ci>Rest Of World\u003c/i>\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ci>\u003ci>\u003c/i>\u003c/i>\u003ca href=\"https://www.engadget.com/gaming/robloxs-age-verification-system-is-reportedly-a-trainwreck-220320016.html\">\u003cspan style=\"font-weight: 400\">Roblox’s age verification system is reportedly a trainwreck\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Will Shanklin, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Engadget \u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\"> \u003c/span>\u003c/li>\n\u003c/ul>\n\u003cp>Want to give us feedback on the show? Shoot us an email at \u003ca href=\"mailto:CloseAllTabs@KQED.org\">CloseAllTabs@KQED.org\u003c/a>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Follow us on\u003c/span>\u003ca href=\"https://www.instagram.com/closealltabspod/\"> \u003cspan style=\"font-weight: 400\">Instagram\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> and\u003c/span>\u003ca href=\"https://www.tiktok.com/@closealltabs\"> \u003cspan style=\"font-weight: 400\">TikTok\u003c/span>\u003c/a>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003ch2 id=\"episode-transcript\">Episode Transcript\u003c/h2>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">This is a computer-generated transcript. While our team has reviewed it, there may be errors.\u003c/span>\u003c/i>\u003c/p>\n\u003cp> \u003c/p>\n\u003cp>\u003cb>Morgan Sung, Host: \u003c/b>\u003cspan style=\"font-weight: 400\">Hey, a quick heads up: this episode discusses abuse and grooming, which may be triggering for some people, so listen with care. \u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">[Audio clip from Youtube User \u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">Foxboy12\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">]\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">Now, as a content creator, you can see why all this is really bad because how am I supposed to communicate with my fans if Roblox just doesn’t let me hear what they have to say?\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Ok, let me explain what’s going on here. This is a Roblox creator who’s complaining about the new Roblox age verification system. It limits interactions between players depending on their age. This creator, and many others, are pretty frustrated about it. \u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">[Audio clip from Youtube User \u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">Foxboy12\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">]\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">I won’t be able to chat to them! Because they’ll have no idea what I’m saying because Roblox just filters everything out. \u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">If you have kids, or nieces or nephews or little neighbors you’ve probably heard of Roblox. If not, let me try to explain just how popular this game is among children. It has 83 million daily users\u003c/span>\u003cspan style=\"font-weight: 400\">, and 42% of them are under the age of 13.\u003c/span>\u003cspan style=\"font-weight: 400\"> And it’s not actually a single game, but really a platform with lots of different games, all created with the Roblox’s game engine, Roblox Studio. And it has millions of user-created games, called experiences.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">There’s Dress To Impress, where you get six minutes to put together an outfit based on a theme, and then strut down a runway with other players who vote on the best look.\u003c/span>\u003c/p>\n\u003cp class=\"p1\">\u003cspan class=\"s1\">[\u003cem>Audio clip from Youtube User CakeMiix\u003c/em>]\u003cbr>\n\u003cem>She said she hated my videos and needed to learn how to dress. I decided to copy my hater’s outfits every round, but make them better.\u003c/em>\u003c/span>\u003c/p>\n\u003cp class=\"p1\">\u003cspan class=\"s1\">\u003cstrong>Morgan Sung:\u003c/strong> Or there’s Siberian Coal Mining Simulator, where the only objective is to work the mines, collaborating or competing with other players. And if you don’t meet your quota, the debt collectors might come for you.\u003c/span>\u003c/p>\n\u003cp class=\"p1\">\u003cspan class=\"s1\">And then there’s the very popular Steal a Brainrot, which is kind of like capture the flag, but you’re stealing creatures called brainrots. The more rare the brainrot, the more valuable it is. And you can build fortresses to protect your brainrot collection. \u003c/span>\u003c/p>\n\u003cp class=\"p1\">\u003cspan class=\"s1\">Almost all of these games are multiplayer experiences, and revolve around interaction with other players. Here’s the snag: Roblox introduced the new age verification system in select countries late last year, and in January, made it a worldwide requirement. It limits players’ ability to chat with others, based on their Roblox-determined age group. \u003c/span>\u003c/p>\n\u003cp class=\"p1\">\u003cspan class=\"s1\">Here’s another creator pointing out how much quieter Roblox is now.\u003c/span>\u003c/p>\n\u003cp class=\"p1\">\u003cspan class=\"s1\">[\u003cem>Audio clip from Youtube User Flamingo\u003c/em>]\u003cbr>\n\u003c/span>\u003cem>\u003cspan class=\"s1\">We have officially entered the new era of Roblox. We are in the silent era of Roblox. We are in the “shh” era.\u003c/span>\u003c/em>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Roblox rolled out age checks because the platform does have a real child safety issue on its hands. The company is facing over 80 lawsuits\u003c/span>\u003cspan style=\"font-weight: 400\"> over allegations of child abuse and grooming. The lawsuits allege that Roblox not only markets its games to children, but also enables predators to contact underage users. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But a lot of players aren’t happy with the new system — and it’s not just because they’re siloed by age group. The way Roblox is determining players’ ages raises red flags when it comes to privacy. Many parents aren’t thrilled about the new system, either. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Today, we’re diving into the world of Roblox — and why age checks aren’t the perfect solution to child safety issues.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>\u003ci>\u003cbr>\n\u003c/i>\u003c/b>\u003cspan style=\"font-weight: 400\">This is Close All Tabs. I’m Morgan Sung, tech journalist and your chronically online friend, here to open as many browser tabs as it takes to help you understand how the digital world affects our real lives. Let’s get into it.\u003c/span>\u003cb>\u003ci>\u003cbr>\n\u003c/i>\u003c/b>\u003cb>\u003ci>\u003cbr>\n\u003c/i>\u003c/b>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Before we get into the privacy questions, we need to understand the Roblox landscape. Let’s open a new tab: The Roblox predator problem.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Rachel Hale is a USA Today reporter who covers youth mental health. She’s been reporting on child safety across digital platforms, and has been following the Roblox lawsuits. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">She’s spoken to several parents who allege that their children were groomed by predators they met on the platform. Here’s Rachel, telling the story of Amie and her 13-year-old daughter. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale, Guest:\u003c/b>\u003cspan style=\"font-weight: 400\"> In Amie’s case as well as in many others, the Predator initially reached out on Roblox and then moved the interactions and messaging to another platform. In Amie’s specific case, you know, you had someone who asked. Something that is irresistible to, to kids all around the world, “Do you wanna make Robux?”\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Robux is the in-game currency that costs real money. Like a lot of freemium games, Roblox runs on micro-transactions; you get the base experience, but with Robux, you can buy cool outfits, use unique weapons, and get game passes that grant perks like accessing special areas. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">After the predator reached out to Amie’s daughter through Roblox’s in-game chat feature, and told her that she could make Robux by playing a game. They told her that in order to play, they had to move to Discord. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> They first asked Amie’s daughter to hold up two fingers to verify before they started the game, and then asked Amie’s daughter to send sexually explicit videos and images. But it didn’t stop there. It turned into, you know, what many people would classify as grooming. If Amie’s daughter went more than a few hours without contacting the predator, they would message, I’ve missed you.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">He would shower her with affection saying, “I love you so much,” or sending her sexually explicit content of himself. “I would never leave you,” messages like that. It was relentless. And when Amie discovered what was happening to her daughter, she discontinued her daughter’s use of both Roblox and Discord and reported the username to the FBI. And this is a situation that has happened countless times and that I spoke with numerous parents about, um, with stories that sound really similar to Amie’s.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">This is such a common problem that some creators have taken it upon themselves to confront predators. Like this one YouTuber, who goes by Schlep. He’s conducted Roblox sting operations, where he and other creators pretend to be minors, collect incriminating explicit messages from predators, lure them into in-person meetings and then alert police about it. To date, he’s documented six arrests in his YouTube videos.\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">[\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Audio from the account of Youtube user Schlep\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">] \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">He was arrested and charged with three felony counts related to illicit material . . . I’m so proud to see our efforts at stopping predators finally make an impact beyond the screen… I don’t hate Roblox. I love it. And that’s why I care so much about this problem. \u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Schlep is kind of like a modern day version of Chris Hansen and \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">To Catch A Predator.\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\"> Schlep was even referenced in one of the child safety lawsuits against Roblox. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Bad actors exist on all online platforms, but child predation is especially prevalent on Roblox. Part of it is sheer volume because it’s so popular with kids — again, more than 40% of users are under 13.\u003c/span>\u003cspan style=\"font-weight: 400\"> But other games are also popular with minors, like Fortnite or Minecraft. What makes Roblox different? Here’s Rachel again.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> It’s a combination of the business model and the steps a company is willing to take towards safety, even if that could potentially harm their usage patterns and profits.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So Roblox uses a free model, some people might call it a freemium model. The game is free to download and play, and the company makes their money from players spending Robux. So from their in-game interactions. And the more time a user spends on the platform, the more likely they are to spend Robux and generate, um, money for the platform.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Minecraft, on the other hand, is a paid model and you buy it upfront, so there’s less incentive to push user interaction with each other. Take another example, like Fortnite. It’s got a similar freemium model to Roblox, but some safety advocates that I spoke with have credited Fortnite for choosing to implement it.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Kid protective features, like more options for private or controlled play zones. Roblox does have some of those same features, including parent controls, but in Fortnite, kids are usually playing with a smaller group, sometimes with their preexisting friends as opposed to roaming in these social spaces.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So Roblox is really set up based on having people, um, move through these different experiences and interacting with strangers in the public.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> How has Roblox responded to this issue? How are people criticizing the way that they’ve responded?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I visited Roblox’s headquarters in San Mateo, California in December, to ask them about the steps that they’ve taken following these lawsuits and the criticism that they’ve received, and they emphasized that they take their child safety very seriously.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The biggest step that they’ve taken, uh, in this area is implementing a new facial age verification feature. It started rolling out in November in select markets and became mandatory on January 7th for anyone looking to use the chat bar feature. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> So the way that it works is that once you open the app, if you wanna go to the chat bar, Roblox will now prompt any users past, present, anyone who’s on the platform to decide if they would like to go through facial age estimation or if they would like to not use the chat bar feature.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And if you choose to continue, it uses AI to take a scan of your face and estimates your age. Roblox, as executives told me that their data shows that it can estimate an age within two years of accuracy. And after that, users are placed into one of six different age groups. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">They said that they were working on this feature and they wouldn’t necessarily portray it as like directly a response to these lawsuits, but of course it is in response to, um, the child safety issues that they’ve had. And they’ve really tried to emphasize that they’re the one of the largest platforms that has implemented this type of age verification. So that’s really the biggest step that they’ve taken in conjunction with their parental controls, which they say can make a big difference in how users, um, are, are engaging on the platform.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Because of Roblos’s new features, the age checks to chat now look like this and, bear with me here, you’re about to hear a lot of numbers. So if your child is under 9 years old, they can’t talk to anyone 13 or older. Kids between 10 and 13 can’t message anyone over 16. Users in the 13 to 15 group can’t chat with anyone over 17. But users who are 16 to 17 can’t chat with anyone under 13, or over 21. If you’re 18-20, you can chat with anyone over the age of 16, but not under. And if you’re over 21, you can only chat with users who are over 18. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">If you’re overwhelmed right now, I don’t blame you. Roblox’s age-gating is pretty granular. It’s supposed to imitate the clusters of age groups that would interact in real life. Like, it’s appropriate for a 14 year old and 16 year old to hang out and be friends, but it would raise red flags if it was a 12 year old and a 19 year old. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think that it is confusing for players. The way that Roblox has described it is that these groups are supposed to kind of mimic real life groups that you would see at like, a lunch table or you know, on sporting teams. So the idea is that users would be playing alongside other users who are of similar ages.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">The AI estimation works by analyzing the user’s face for physiological markers that correlate with a specific age. A person’s face changes the most when they’re young, so it’s easier for the system to estimate someone’s age when they’re, say, between 6 and 10 years old as opposed to 40 or 45. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> Once you go through the facial age estimation, you’re able to upload a photo of an ID if you, if it was incorrect, um, in estimating your age. But you know, as they’ve started to roll it out, there’s been a lot of talk about it online, especially in online communities like the r/roblox subreddit. So we’ve been able to already start to see some of the feedback there from current users of Roblox and I think that what users are concerned about is those cases where the facial age estimation feature is inaccurate.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And then you might have a user who’s 12, who is able to talk with 17 year olds or 18 year olds if their age is inaccurately estimated as 16. So these of course, are more the outlier cases, but there are enough of them that people have criticized it pretty heavily online.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">We’re going to get into the community backlash against Roblox’s age checks in a new tab … after this break. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Welcome back! Roblox rolled out a new age verification system, but it can be inaccurate and now, Roblox players and their parents are raising concerns over it. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Let’s open a new tab: Did Roblox Age Verification flop?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Back in December, USA Today reporter Rachel Hale flew out from New York to visit the Roblox headquarters in San Mateo, California. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale: \u003c/b>\u003cspan style=\"font-weight: 400\">And when I was there, I was able to meet with multiple Roblox executives, including Matt Kaufman, who is the chief Safety Officer there, then Elizabeth Milo, Roblox Global Head of Parental Advocacy, and both of those people walked me through how they think about, uh, safety on the app. After we did our standard interviews, we did a demo of the facial age estimation feature and of the parental control features with two of the safety leads who had helped put together these features. So I was able to kind of pick their brains about how the AI was going to work in the facial age estimation feature. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">So we walked through it with a phone and an iPad so that I could see what it would be like for a parent who had kids of two different ages, and I could see how that would change users experiences playing on the app.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> So what did you expect going in? I know you tried the feature ahead of time and it wasn’t quite right.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I will say I was disappointed with the features accuracy, because Roblox had emphasized in prior press conferences that it would be within two years of accuracy. And because I’m under 25, so I’m still in that younger range that they said the accuracy is usually within those two years. I was hoping that it would get my age within one to two years. But when I did the demo, I tried it the night before in my hotel room, not wearing any makeup, you know, with kind of different lighting behind me. And then I did it again the next day at their office wearing a full face of makeup with much brighter, better lighting on me. I’m 24, and both times it estimated my age as 18 to 20.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So I found that that didn’t make a difference. I have seen users online talk about things like, how facial hair, things like that, how that might impact what age you’re estimated as. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Some players have complained that they were incorrectly placed in older age groups because they went through puberty earlier than their peers. And others have complained that they were incorrectly placed in younger age groups because they just look younger. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Another thing that I’ve seen anecdotally online in some of these same online forums, um, or in direct messages to me, are concerns about kids who might have different developmental markers.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So maybe someone who’s, you know, has developmental disability that might change the way that they look and that’s a valid concern. I think that that exists across platforms with age verification. So that’s not specific to roblox. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> If you spend some time, like you said, in Roblox Communities online, a lot of users are really unhappy with this change. Their concern is that it hasn’t actually worked to solve child safety because of issues with accuracy.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">I’ve seen parents who are concerned because their kids who are maybe 12 years old have used the feature and it’s estimated them as 15 and now they’re able to be on the platform without the parental controls. And it’s very hard for the parent to kind of roll that back, um, unless the kid is willing to cooperate with them.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">And now, YouTube and TikTok are brimming with tutorials for bypassing the age check system. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">[\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Snippet from How to unlock chat in Roblox video\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">] \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">In this video, I’m going to be showing you exactly how you can verify your age on Roblox and unlock any Roblox feature you want, including the chat. And this works for all ages.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> The facial recognition system isn’t that difficult to trick, either. Users have managed to pass as adults by drawing fake mustaches on themselves, or by caking on really heavy, Jersey Shore-type makeup. They’ve also gotten around it by scanning videos of other people’s faces. On YouTube, there’s this video from 12 years ago, of a woman slowly turning her face left and right, for artists to use as a figure drawing reference.\u003c/span>\u003cspan style=\"font-weight: 400\"> Today, that video has more than half a million views … and nearly all of the 800 comments are from Roblox users who’ve used her face to pass the age check. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Rachel isn’t surprised at how far users are going to pass as adults. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I wish I could say that I was, but I think when you have a platform this big, you know, there are going to be people who will go to any links, uh, especially just at scale with how many users there are. So taken in isolation it does feel, um, pretty alarming, but put into context, it makes sense with what we know about Roblox.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">We’ve also seen people start to try to work around the chat feature as a whole by making custom avatars that might say their discord username or username for another platform, which then circumvents the, the whole purpose of the safety in the feature and the idea of getting people to keep the chat in game.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">I’ve also even seen things as extreme as people talking about someone selling an underage account on eBay (this was later taken down.) So we’ve definitely seen Roblox users start to try to either circumvent the system, uh, and who have been extreme in their criticisms that it hasn’t really been accurate in solving the safety issue.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> The AI facial age estimator seems pretty concerning to a lot of people, especially parents. Can you explain why this technology is so controversial?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> So part of the reason that the artificial intelligence is controversial is because people have data privacy concerns. The artificial intelligence here is used to estimate the user’s age after the face scan and the picture is deleted afterwards. Roblox outsources this to a company called Persona and says that users can trust that their picture is deleted afterwards.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But some families that I spoke with, and you can also find this on Reddit and online communities, people have concerns because of issues with similar features on other platforms. For example, in October of last year, the messaging platform Discord had hackers who compromised five CA, their third party vendor that they used for age verification, and stole nearly 70,000 images of government issued IDs in Australia and the UK.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So even though Roblox says that you can trust that artificial intelligence, um, I think that people have some concerns because of what’s happened on other platforms with similar features.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think that parents who are tuned in enough to what’s happening on Roblox are already having conversations with their children about digital safety. Um, I think that the real issue is kids whose parents aren’t tuned in, and so they’re probably making decisions about whether or not to use the feature without parental input.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">But I do think that a lot of parents who are already tuned into Roblox and are closely following their children’s gameplay, some of those parents have made the decision to not use the feature and to instead decide that their child won’t use the chat bar feature.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Roblox’s age checks are an attempt to prevent predators from interacting with children, but that’s not the only reason the platform rolled it out. It’s also to comply with the United Kingdom’s Online Safety Act, which went into effect last year.\u003c/span>\u003cspan style=\"font-weight: 400\"> This law requires all internet users to be at least 18 to access quote, “harmful content.” \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Certain Roblox experiences that are more graphic or have more mature themes are rated as “Restricted.” They’re for players who are at least 18. Now, only players who have verified their age with Roblox can access this content.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">“Harmful content” is a very broad umbrella — and now, many websites and social platforms are enforcing age checks like Roblox. Efforts to age-gate the internet are sweeping Europe, Australia, and here, in the US, too. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But like we’ve explored in this deep dive, it’s not going great for Roblox. Surely there are other ways to protect children.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">We have time to open one more tab. Right?: Is Roblox’s method the future of age verification?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Roblox CEO Dave Baszucki isn’t exactly helping the situation, either. Late last year, he went on the New York Times tech podcast Hard Fork to talk about the age-gating policy. Here’s how he responded to a question about Roblox’s predator problem: \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">[\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Hard Fork Podcast clip\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">]\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">David Baszucki: We think of it not necessarily just as a problem but an opportunity as well. How do we allow young people to build, communicate and hang out together? How do we build the future of communication at the same time? So we, you know, we’ve been, I think, in a good way working on this ever since we started.\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> Here’s Rachel again.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I mean, there’s been a lot of criticism toward Roblox. And as you’ll see in that New York Times interview, you know, uh, a lot of head employees at the company, it’s really tense when they’re asked about it because they know that they’re pushed between a rock and a hard place.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And so, uh, Dave and other top employees there who are in charge of safety, like Matt Kaufman, have faced a lot of personal and direct criticism over the ways that they’ve led child safety on the app. And I think it’s an issue that Roblox will continue to have to deal with.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> In some ways Roblox seems to be in a real lose-lose situation. Um, I mean, they had to respond to the predator issue and the lawsuits, and yet the solution that they’ve come up with has been received incredibly poorly. How do you think the company views the situation that they’re currently in?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think that question is what they’re going to have to think about this year. And ultimately if more of these lawsuits continue to come out. I think that they will have to consider more heavily if they want to continue to prioritize profits or if they would move to implement safety features that would maybe take a hit toward the number of users on the platform.\u003c/span> \u003cspan style=\"font-weight: 400\">So I think that they’re going to have to think about that decision much more heavily this year than they have in the past as these lawsuits have continued to gain a lot more publicity and traction. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">The other two things that the company has faced a lot of scrutiny over that I think they’ll need to consider in line with this, um, is their removal of so-called vigilantes from the platform who, you know, call themselves predator hunters. Roblox faced a lot of scrutiny over their removal of these vigilantes, uh, without more efforts put toward the actual child safety issues on the platform.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And then there’s also been a push for some legal cases to be resolved via arbitration instead of in public court. And Roblox has faced a lot of criticism over not having these cases play out more publicly, uh, because a lot of safety advocates and families feel that that’s what would be in the best interest for, for the public in terms of transparency and accountability. So I think that Roblox is going to have to really think about those different things in line with the child safety this year.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> Are there any other solutions that have been suggested?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> A lot of people have suggested that Roblox remove the chat feature altogether for in-game. How plausible this is? I’m not sure. Um, I think that that would change the entire nature of the game. Other people have brought up that Roblox could implement more options for private play among friends that you already know.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The way that that works right now is through something called trusted users. So you could play with someone who’s not your exact age, but who through parental controls has been listed as a trusted user, like an older cousin or an aunt or uncle, that type of thing. Um, but some safety advocates have brought up that it would be beneficial for Roblox to put more efforts into those private play places, uh, or groups as opposed to putting so much emphasis on the public gameplay, uh, between each other.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">The issue there, again, is it comes back to profits and the way that the platform is set up and because the profits are based off of users, um, generating new games or experiences and using those in-game robux. The incentive is definitely to keep people playing with each other in a public space and moving through as many new games as possible.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So I think that Roblox will have to make some decisions about their priorities in terms of, um, profits compared to child safety.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> As you mentioned like, earlier in our interview, Roblox really sees themselves as pioneering this technology. Do you see other companies like Fortnite, like Minecraft, um, I guess Club Penguin, if it was still around by like, also adopting a kind of facial recognition, age verification?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think that based on how Roblox’s rollout has gone, places who may have been looking into this will probably take a longer pause to think about the best way to implement it. I do think a lot of the concerns come down to AI and how accurate it is, and even though Roblox has emphasized that they’ve been the first to do this and that they’ve been leading the way. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Roblox also has a much larger issue with child predators than Minecraft or Fortnite does. So I don’t necessarily see other platforms moving to implement this right away as a result of Roblox. If anything, I think people are probably looking at how Roblox’s user database has responded and thinking about that and how they’re shaping their responses to safety on their own platforms.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> This situation with Roblox especially, it comes at a time when age verification is being pushed all over the internet, um, often through legislation in Australia and the UK, soon enough probably here in the U.S. How does that impact the larger conversation around this issue and the way that other gaming platforms will probably also have to, in some way, age-gate their content?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think that it continues to make it so that it’s a norm of these platforms. You know, um, five years ago, hardly any platform had an age verification feature. We’re seeing the same thing with Beyond Games, things like sports betting platforms, you know. We’re seeing it go from a user-oriented age verification, where it’s just you’re putting in an email and checking and it’s very easy to just check the box they’re over 13, to an actual form of verification. What that verification looks like likely will differ between platforms, but I do think that Roblox implementing this feature has contributed to that wider norm of age verification being a more common practice on online platforms.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> As a youth mental health reporter, what are you keeping your eye on when it comes to this situation?\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think that right now I am really looking at how not just the general community is responding, but how parents are responding. One thing that we did is we did an AMA, like, an ask-me-anything in the r/roblox subreddit and it was really interesting to see the questions that different families had about Roblox and about this new feature.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">So I think I’m keeping my eye on how that community continues to respond and then also on how these lawsuits are going to play out. and if we’re going to see more. The other thing that I’m looking at in conjunction with Roblox is Discord and other platforms. Because even if the initial messaging with a predator happens on Roblox, it is then usually turning to other platforms that, you know, have turned into situations where a child is really unsafe. So I think that that goes hand in hand with the issues on Roblox, and it’s something that I’m continuing to look into.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Roblox’s age verification system is unique, because the platform is trying to tackle a very real problem with predators. But age gating is becoming the norm online, as platforms face increasing pressure to keep kids from seeing potentially harmful content, namely, porn. But restricting access to sexual content opens the door for broader censorship, beyond just porn.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">So what does this have to do with free speech? A lot more than you’d think. For years, sex workers have been ringing the alarm bell when it comes to online surveillance and censorship. If age verification does become the norm, the internet will change for everyone and cracking down on porn is the first step. \u003c/span>\u003cb>\u003cbr>\n\u003c/b>\u003cb>\u003cbr>\n\u003c/b>\u003cspan style=\"font-weight: 400\">We’re diving into that next week. But for Roblox, let’s close all these tabs.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Close All Tabs is a production of KQED Studios, and is reported and hosted by me, Morgan Sung.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">This episode was produced by Maya Cueva, with support from Gabriela Glueck. It was edited by Chris Hambrick.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Our team includes our senior editor Chris Egusa, who also composed our theme song and credits music and Jen Chien, who is the Director of Podcasts. Additional music by APM. Brendan Willard is our audio engineer.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Audience engagement support from Maha Sanad. Ethan Toven-Lindsey is our Editor in Chief.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Some members of the KQED podcast team are represented by The Screen Actors Guild, American Federation of Television and Radio Artists. San Francisco Northern California Local.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">This episode’s keyboard sounds were submitted by my dad, Casey Sung, and recorded on his white and blue Epomaker Aula F99 keyboard with Graywood v3 switches, and Cherry profile PBT keycaps. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Do you like these deep dives? Are you closing your tabs? Then don’t forget to rate and review us on Spotify, Apple podcasts, or wherever you listen to the show! Maybe drop a comment too! And if you really like Close All Tabs and want to support public media, go to donate dot KQED.org/podcasts\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Thanks for listening! \u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\"> \u003c/span>\u003c/i>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003ca href=\"#episode-transcript\">\u003ci>View the full episode transcript.\u003c/i>\u003c/a>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Roblox is one of the most popular gaming platforms for kids, with millions of young gamers playing user-created games. It’s also been heavily criticized for its track record on child safety, and is now facing more than 80 lawsuits alleging child abuse and grooming. In response, the company recently rolled out a new safety measure: AI-powered facial age verification that restricts who players can talk with. The reception from players has been anything but warm.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">In this episode, host Morgan Sung is joined by youth mental health reporter Rachel Hale, who explains how predators operate on the platform, why everyone seems to hate Roblox’s new AI age verification feature, and the incredible lengths some users are willing to go to get around it. And while Roblox says age verification is about improving safety, questions have emerged about its accuracy, digital privacy and how this move impacts the broader push for age verification across the internet.\u003c/span>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC8728402132\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003cstrong>Guest:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003cspan style=\"font-weight: 400\">Rachel Hale, youth mental health reporter at \u003cem>USA Today\u003c/em>\u003c/span>\u003c/li>\n\u003c/ul>\n\u003cp>\u003cstrong>Further Reading/Listening:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.usatoday.com/story/tech/2026/01/05/roblox-face-scan-child-safety-features/87970290007/\">\u003cspan style=\"font-weight: 400\">I got an up-close look at Roblox’s new safety feature. Here’s what I found.\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Rachel Hale, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">USA Today \u003c/span>\u003c/i>\u003ci>\u003c/i>\u003c/li>\n\u003cli>\u003cspan style=\"font-weight: 400\">\u003ca href=\"https://www.usatoday.com/story/life/health-wellness/2025/12/18/roblox-lawsuits-sexual-abuse/87780803007/\">She just wanted to play Roblox with friends. Then the messages from a predator began.\u003c/a>\u003c/span>\u003cspan style=\"font-weight: 400\"> — Rachel Hale\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">, \u003ci>USA Today\u003c/i>\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003cspan style=\"font-weight: 400\">\u003ca href=\"https://restofworld.org/2026/social-media-age-verification-tools/\">Can social media age verification really protect kids?\u003c/a>\u003c/span>\u003cspan style=\"font-weight: 400\"> — Rina Chandran\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">, \u003ci>Rest Of World\u003c/i>\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ci>\u003ci>\u003c/i>\u003c/i>\u003ca href=\"https://www.engadget.com/gaming/robloxs-age-verification-system-is-reportedly-a-trainwreck-220320016.html\">\u003cspan style=\"font-weight: 400\">Roblox’s age verification system is reportedly a trainwreck\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Will Shanklin, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Engadget \u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\"> \u003c/span>\u003c/li>\n\u003c/ul>\n\u003cp>Want to give us feedback on the show? Shoot us an email at \u003ca href=\"mailto:CloseAllTabs@KQED.org\">CloseAllTabs@KQED.org\u003c/a>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Follow us on\u003c/span>\u003ca href=\"https://www.instagram.com/closealltabspod/\"> \u003cspan style=\"font-weight: 400\">Instagram\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> and\u003c/span>\u003ca href=\"https://www.tiktok.com/@closealltabs\"> \u003cspan style=\"font-weight: 400\">TikTok\u003c/span>\u003c/a>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003ch2 id=\"episode-transcript\">Episode Transcript\u003c/h2>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">This is a computer-generated transcript. While our team has reviewed it, there may be errors.\u003c/span>\u003c/i>\u003c/p>\n\u003cp> \u003c/p>\n\u003cp>\u003cb>Morgan Sung, Host: \u003c/b>\u003cspan style=\"font-weight: 400\">Hey, a quick heads up: this episode discusses abuse and grooming, which may be triggering for some people, so listen with care. \u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">[Audio clip from Youtube User \u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">Foxboy12\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">]\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">Now, as a content creator, you can see why all this is really bad because how am I supposed to communicate with my fans if Roblox just doesn’t let me hear what they have to say?\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Ok, let me explain what’s going on here. This is a Roblox creator who’s complaining about the new Roblox age verification system. It limits interactions between players depending on their age. This creator, and many others, are pretty frustrated about it. \u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">[Audio clip from Youtube User \u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">Foxboy12\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">]\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">I won’t be able to chat to them! Because they’ll have no idea what I’m saying because Roblox just filters everything out. \u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">If you have kids, or nieces or nephews or little neighbors you’ve probably heard of Roblox. If not, let me try to explain just how popular this game is among children. It has 83 million daily users\u003c/span>\u003cspan style=\"font-weight: 400\">, and 42% of them are under the age of 13.\u003c/span>\u003cspan style=\"font-weight: 400\"> And it’s not actually a single game, but really a platform with lots of different games, all created with the Roblox’s game engine, Roblox Studio. And it has millions of user-created games, called experiences.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">There’s Dress To Impress, where you get six minutes to put together an outfit based on a theme, and then strut down a runway with other players who vote on the best look.\u003c/span>\u003c/p>\n\u003cp class=\"p1\">\u003cspan class=\"s1\">[\u003cem>Audio clip from Youtube User CakeMiix\u003c/em>]\u003cbr>\n\u003cem>She said she hated my videos and needed to learn how to dress. I decided to copy my hater’s outfits every round, but make them better.\u003c/em>\u003c/span>\u003c/p>\n\u003cp class=\"p1\">\u003cspan class=\"s1\">\u003cstrong>Morgan Sung:\u003c/strong> Or there’s Siberian Coal Mining Simulator, where the only objective is to work the mines, collaborating or competing with other players. And if you don’t meet your quota, the debt collectors might come for you.\u003c/span>\u003c/p>\n\u003cp class=\"p1\">\u003cspan class=\"s1\">And then there’s the very popular Steal a Brainrot, which is kind of like capture the flag, but you’re stealing creatures called brainrots. The more rare the brainrot, the more valuable it is. And you can build fortresses to protect your brainrot collection. \u003c/span>\u003c/p>\n\u003cp class=\"p1\">\u003cspan class=\"s1\">Almost all of these games are multiplayer experiences, and revolve around interaction with other players. Here’s the snag: Roblox introduced the new age verification system in select countries late last year, and in January, made it a worldwide requirement. It limits players’ ability to chat with others, based on their Roblox-determined age group. \u003c/span>\u003c/p>\n\u003cp class=\"p1\">\u003cspan class=\"s1\">Here’s another creator pointing out how much quieter Roblox is now.\u003c/span>\u003c/p>\n\u003cp class=\"p1\">\u003cspan class=\"s1\">[\u003cem>Audio clip from Youtube User Flamingo\u003c/em>]\u003cbr>\n\u003c/span>\u003cem>\u003cspan class=\"s1\">We have officially entered the new era of Roblox. We are in the silent era of Roblox. We are in the “shh” era.\u003c/span>\u003c/em>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Roblox rolled out age checks because the platform does have a real child safety issue on its hands. The company is facing over 80 lawsuits\u003c/span>\u003cspan style=\"font-weight: 400\"> over allegations of child abuse and grooming. The lawsuits allege that Roblox not only markets its games to children, but also enables predators to contact underage users. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But a lot of players aren’t happy with the new system — and it’s not just because they’re siloed by age group. The way Roblox is determining players’ ages raises red flags when it comes to privacy. Many parents aren’t thrilled about the new system, either. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Today, we’re diving into the world of Roblox — and why age checks aren’t the perfect solution to child safety issues.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>\u003ci>\u003cbr>\n\u003c/i>\u003c/b>\u003cspan style=\"font-weight: 400\">This is Close All Tabs. I’m Morgan Sung, tech journalist and your chronically online friend, here to open as many browser tabs as it takes to help you understand how the digital world affects our real lives. Let’s get into it.\u003c/span>\u003cb>\u003ci>\u003cbr>\n\u003c/i>\u003c/b>\u003cb>\u003ci>\u003cbr>\n\u003c/i>\u003c/b>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Before we get into the privacy questions, we need to understand the Roblox landscape. Let’s open a new tab: The Roblox predator problem.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Rachel Hale is a USA Today reporter who covers youth mental health. She’s been reporting on child safety across digital platforms, and has been following the Roblox lawsuits. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">She’s spoken to several parents who allege that their children were groomed by predators they met on the platform. Here’s Rachel, telling the story of Amie and her 13-year-old daughter. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale, Guest:\u003c/b>\u003cspan style=\"font-weight: 400\"> In Amie’s case as well as in many others, the Predator initially reached out on Roblox and then moved the interactions and messaging to another platform. In Amie’s specific case, you know, you had someone who asked. Something that is irresistible to, to kids all around the world, “Do you wanna make Robux?”\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Robux is the in-game currency that costs real money. Like a lot of freemium games, Roblox runs on micro-transactions; you get the base experience, but with Robux, you can buy cool outfits, use unique weapons, and get game passes that grant perks like accessing special areas. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">After the predator reached out to Amie’s daughter through Roblox’s in-game chat feature, and told her that she could make Robux by playing a game. They told her that in order to play, they had to move to Discord. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> They first asked Amie’s daughter to hold up two fingers to verify before they started the game, and then asked Amie’s daughter to send sexually explicit videos and images. But it didn’t stop there. It turned into, you know, what many people would classify as grooming. If Amie’s daughter went more than a few hours without contacting the predator, they would message, I’ve missed you.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">He would shower her with affection saying, “I love you so much,” or sending her sexually explicit content of himself. “I would never leave you,” messages like that. It was relentless. And when Amie discovered what was happening to her daughter, she discontinued her daughter’s use of both Roblox and Discord and reported the username to the FBI. And this is a situation that has happened countless times and that I spoke with numerous parents about, um, with stories that sound really similar to Amie’s.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">This is such a common problem that some creators have taken it upon themselves to confront predators. Like this one YouTuber, who goes by Schlep. He’s conducted Roblox sting operations, where he and other creators pretend to be minors, collect incriminating explicit messages from predators, lure them into in-person meetings and then alert police about it. To date, he’s documented six arrests in his YouTube videos.\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">[\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Audio from the account of Youtube user Schlep\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">] \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">He was arrested and charged with three felony counts related to illicit material . . . I’m so proud to see our efforts at stopping predators finally make an impact beyond the screen… I don’t hate Roblox. I love it. And that’s why I care so much about this problem. \u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Schlep is kind of like a modern day version of Chris Hansen and \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">To Catch A Predator.\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\"> Schlep was even referenced in one of the child safety lawsuits against Roblox. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Bad actors exist on all online platforms, but child predation is especially prevalent on Roblox. Part of it is sheer volume because it’s so popular with kids — again, more than 40% of users are under 13.\u003c/span>\u003cspan style=\"font-weight: 400\"> But other games are also popular with minors, like Fortnite or Minecraft. What makes Roblox different? Here’s Rachel again.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> It’s a combination of the business model and the steps a company is willing to take towards safety, even if that could potentially harm their usage patterns and profits.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So Roblox uses a free model, some people might call it a freemium model. The game is free to download and play, and the company makes their money from players spending Robux. So from their in-game interactions. And the more time a user spends on the platform, the more likely they are to spend Robux and generate, um, money for the platform.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Minecraft, on the other hand, is a paid model and you buy it upfront, so there’s less incentive to push user interaction with each other. Take another example, like Fortnite. It’s got a similar freemium model to Roblox, but some safety advocates that I spoke with have credited Fortnite for choosing to implement it.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Kid protective features, like more options for private or controlled play zones. Roblox does have some of those same features, including parent controls, but in Fortnite, kids are usually playing with a smaller group, sometimes with their preexisting friends as opposed to roaming in these social spaces.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So Roblox is really set up based on having people, um, move through these different experiences and interacting with strangers in the public.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> How has Roblox responded to this issue? How are people criticizing the way that they’ve responded?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I visited Roblox’s headquarters in San Mateo, California in December, to ask them about the steps that they’ve taken following these lawsuits and the criticism that they’ve received, and they emphasized that they take their child safety very seriously.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The biggest step that they’ve taken, uh, in this area is implementing a new facial age verification feature. It started rolling out in November in select markets and became mandatory on January 7th for anyone looking to use the chat bar feature. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> So the way that it works is that once you open the app, if you wanna go to the chat bar, Roblox will now prompt any users past, present, anyone who’s on the platform to decide if they would like to go through facial age estimation or if they would like to not use the chat bar feature.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And if you choose to continue, it uses AI to take a scan of your face and estimates your age. Roblox, as executives told me that their data shows that it can estimate an age within two years of accuracy. And after that, users are placed into one of six different age groups. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">They said that they were working on this feature and they wouldn’t necessarily portray it as like directly a response to these lawsuits, but of course it is in response to, um, the child safety issues that they’ve had. And they’ve really tried to emphasize that they’re the one of the largest platforms that has implemented this type of age verification. So that’s really the biggest step that they’ve taken in conjunction with their parental controls, which they say can make a big difference in how users, um, are, are engaging on the platform.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Because of Roblos’s new features, the age checks to chat now look like this and, bear with me here, you’re about to hear a lot of numbers. So if your child is under 9 years old, they can’t talk to anyone 13 or older. Kids between 10 and 13 can’t message anyone over 16. Users in the 13 to 15 group can’t chat with anyone over 17. But users who are 16 to 17 can’t chat with anyone under 13, or over 21. If you’re 18-20, you can chat with anyone over the age of 16, but not under. And if you’re over 21, you can only chat with users who are over 18. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">If you’re overwhelmed right now, I don’t blame you. Roblox’s age-gating is pretty granular. It’s supposed to imitate the clusters of age groups that would interact in real life. Like, it’s appropriate for a 14 year old and 16 year old to hang out and be friends, but it would raise red flags if it was a 12 year old and a 19 year old. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think that it is confusing for players. The way that Roblox has described it is that these groups are supposed to kind of mimic real life groups that you would see at like, a lunch table or you know, on sporting teams. So the idea is that users would be playing alongside other users who are of similar ages.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">The AI estimation works by analyzing the user’s face for physiological markers that correlate with a specific age. A person’s face changes the most when they’re young, so it’s easier for the system to estimate someone’s age when they’re, say, between 6 and 10 years old as opposed to 40 or 45. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> Once you go through the facial age estimation, you’re able to upload a photo of an ID if you, if it was incorrect, um, in estimating your age. But you know, as they’ve started to roll it out, there’s been a lot of talk about it online, especially in online communities like the r/roblox subreddit. So we’ve been able to already start to see some of the feedback there from current users of Roblox and I think that what users are concerned about is those cases where the facial age estimation feature is inaccurate.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And then you might have a user who’s 12, who is able to talk with 17 year olds or 18 year olds if their age is inaccurately estimated as 16. So these of course, are more the outlier cases, but there are enough of them that people have criticized it pretty heavily online.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">We’re going to get into the community backlash against Roblox’s age checks in a new tab … after this break. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Welcome back! Roblox rolled out a new age verification system, but it can be inaccurate and now, Roblox players and their parents are raising concerns over it. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Let’s open a new tab: Did Roblox Age Verification flop?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Back in December, USA Today reporter Rachel Hale flew out from New York to visit the Roblox headquarters in San Mateo, California. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale: \u003c/b>\u003cspan style=\"font-weight: 400\">And when I was there, I was able to meet with multiple Roblox executives, including Matt Kaufman, who is the chief Safety Officer there, then Elizabeth Milo, Roblox Global Head of Parental Advocacy, and both of those people walked me through how they think about, uh, safety on the app. After we did our standard interviews, we did a demo of the facial age estimation feature and of the parental control features with two of the safety leads who had helped put together these features. So I was able to kind of pick their brains about how the AI was going to work in the facial age estimation feature. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">So we walked through it with a phone and an iPad so that I could see what it would be like for a parent who had kids of two different ages, and I could see how that would change users experiences playing on the app.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> So what did you expect going in? I know you tried the feature ahead of time and it wasn’t quite right.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I will say I was disappointed with the features accuracy, because Roblox had emphasized in prior press conferences that it would be within two years of accuracy. And because I’m under 25, so I’m still in that younger range that they said the accuracy is usually within those two years. I was hoping that it would get my age within one to two years. But when I did the demo, I tried it the night before in my hotel room, not wearing any makeup, you know, with kind of different lighting behind me. And then I did it again the next day at their office wearing a full face of makeup with much brighter, better lighting on me. I’m 24, and both times it estimated my age as 18 to 20.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So I found that that didn’t make a difference. I have seen users online talk about things like, how facial hair, things like that, how that might impact what age you’re estimated as. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Some players have complained that they were incorrectly placed in older age groups because they went through puberty earlier than their peers. And others have complained that they were incorrectly placed in younger age groups because they just look younger. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Another thing that I’ve seen anecdotally online in some of these same online forums, um, or in direct messages to me, are concerns about kids who might have different developmental markers.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So maybe someone who’s, you know, has developmental disability that might change the way that they look and that’s a valid concern. I think that that exists across platforms with age verification. So that’s not specific to roblox. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> If you spend some time, like you said, in Roblox Communities online, a lot of users are really unhappy with this change. Their concern is that it hasn’t actually worked to solve child safety because of issues with accuracy.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">I’ve seen parents who are concerned because their kids who are maybe 12 years old have used the feature and it’s estimated them as 15 and now they’re able to be on the platform without the parental controls. And it’s very hard for the parent to kind of roll that back, um, unless the kid is willing to cooperate with them.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">And now, YouTube and TikTok are brimming with tutorials for bypassing the age check system. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">[\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Snippet from How to unlock chat in Roblox video\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">] \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">In this video, I’m going to be showing you exactly how you can verify your age on Roblox and unlock any Roblox feature you want, including the chat. And this works for all ages.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> The facial recognition system isn’t that difficult to trick, either. Users have managed to pass as adults by drawing fake mustaches on themselves, or by caking on really heavy, Jersey Shore-type makeup. They’ve also gotten around it by scanning videos of other people’s faces. On YouTube, there’s this video from 12 years ago, of a woman slowly turning her face left and right, for artists to use as a figure drawing reference.\u003c/span>\u003cspan style=\"font-weight: 400\"> Today, that video has more than half a million views … and nearly all of the 800 comments are from Roblox users who’ve used her face to pass the age check. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Rachel isn’t surprised at how far users are going to pass as adults. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I wish I could say that I was, but I think when you have a platform this big, you know, there are going to be people who will go to any links, uh, especially just at scale with how many users there are. So taken in isolation it does feel, um, pretty alarming, but put into context, it makes sense with what we know about Roblox.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">We’ve also seen people start to try to work around the chat feature as a whole by making custom avatars that might say their discord username or username for another platform, which then circumvents the, the whole purpose of the safety in the feature and the idea of getting people to keep the chat in game.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">I’ve also even seen things as extreme as people talking about someone selling an underage account on eBay (this was later taken down.) So we’ve definitely seen Roblox users start to try to either circumvent the system, uh, and who have been extreme in their criticisms that it hasn’t really been accurate in solving the safety issue.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> The AI facial age estimator seems pretty concerning to a lot of people, especially parents. Can you explain why this technology is so controversial?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> So part of the reason that the artificial intelligence is controversial is because people have data privacy concerns. The artificial intelligence here is used to estimate the user’s age after the face scan and the picture is deleted afterwards. Roblox outsources this to a company called Persona and says that users can trust that their picture is deleted afterwards.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But some families that I spoke with, and you can also find this on Reddit and online communities, people have concerns because of issues with similar features on other platforms. For example, in October of last year, the messaging platform Discord had hackers who compromised five CA, their third party vendor that they used for age verification, and stole nearly 70,000 images of government issued IDs in Australia and the UK.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So even though Roblox says that you can trust that artificial intelligence, um, I think that people have some concerns because of what’s happened on other platforms with similar features.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think that parents who are tuned in enough to what’s happening on Roblox are already having conversations with their children about digital safety. Um, I think that the real issue is kids whose parents aren’t tuned in, and so they’re probably making decisions about whether or not to use the feature without parental input.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">But I do think that a lot of parents who are already tuned into Roblox and are closely following their children’s gameplay, some of those parents have made the decision to not use the feature and to instead decide that their child won’t use the chat bar feature.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Roblox’s age checks are an attempt to prevent predators from interacting with children, but that’s not the only reason the platform rolled it out. It’s also to comply with the United Kingdom’s Online Safety Act, which went into effect last year.\u003c/span>\u003cspan style=\"font-weight: 400\"> This law requires all internet users to be at least 18 to access quote, “harmful content.” \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Certain Roblox experiences that are more graphic or have more mature themes are rated as “Restricted.” They’re for players who are at least 18. Now, only players who have verified their age with Roblox can access this content.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">“Harmful content” is a very broad umbrella — and now, many websites and social platforms are enforcing age checks like Roblox. Efforts to age-gate the internet are sweeping Europe, Australia, and here, in the US, too. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But like we’ve explored in this deep dive, it’s not going great for Roblox. Surely there are other ways to protect children.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">We have time to open one more tab. Right?: Is Roblox’s method the future of age verification?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Roblox CEO Dave Baszucki isn’t exactly helping the situation, either. Late last year, he went on the New York Times tech podcast Hard Fork to talk about the age-gating policy. Here’s how he responded to a question about Roblox’s predator problem: \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">[\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Hard Fork Podcast clip\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">]\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">David Baszucki: We think of it not necessarily just as a problem but an opportunity as well. How do we allow young people to build, communicate and hang out together? How do we build the future of communication at the same time? So we, you know, we’ve been, I think, in a good way working on this ever since we started.\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> Here’s Rachel again.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I mean, there’s been a lot of criticism toward Roblox. And as you’ll see in that New York Times interview, you know, uh, a lot of head employees at the company, it’s really tense when they’re asked about it because they know that they’re pushed between a rock and a hard place.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And so, uh, Dave and other top employees there who are in charge of safety, like Matt Kaufman, have faced a lot of personal and direct criticism over the ways that they’ve led child safety on the app. And I think it’s an issue that Roblox will continue to have to deal with.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> In some ways Roblox seems to be in a real lose-lose situation. Um, I mean, they had to respond to the predator issue and the lawsuits, and yet the solution that they’ve come up with has been received incredibly poorly. How do you think the company views the situation that they’re currently in?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think that question is what they’re going to have to think about this year. And ultimately if more of these lawsuits continue to come out. I think that they will have to consider more heavily if they want to continue to prioritize profits or if they would move to implement safety features that would maybe take a hit toward the number of users on the platform.\u003c/span> \u003cspan style=\"font-weight: 400\">So I think that they’re going to have to think about that decision much more heavily this year than they have in the past as these lawsuits have continued to gain a lot more publicity and traction. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">The other two things that the company has faced a lot of scrutiny over that I think they’ll need to consider in line with this, um, is their removal of so-called vigilantes from the platform who, you know, call themselves predator hunters. Roblox faced a lot of scrutiny over their removal of these vigilantes, uh, without more efforts put toward the actual child safety issues on the platform.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And then there’s also been a push for some legal cases to be resolved via arbitration instead of in public court. And Roblox has faced a lot of criticism over not having these cases play out more publicly, uh, because a lot of safety advocates and families feel that that’s what would be in the best interest for, for the public in terms of transparency and accountability. So I think that Roblox is going to have to really think about those different things in line with the child safety this year.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> Are there any other solutions that have been suggested?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> A lot of people have suggested that Roblox remove the chat feature altogether for in-game. How plausible this is? I’m not sure. Um, I think that that would change the entire nature of the game. Other people have brought up that Roblox could implement more options for private play among friends that you already know.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The way that that works right now is through something called trusted users. So you could play with someone who’s not your exact age, but who through parental controls has been listed as a trusted user, like an older cousin or an aunt or uncle, that type of thing. Um, but some safety advocates have brought up that it would be beneficial for Roblox to put more efforts into those private play places, uh, or groups as opposed to putting so much emphasis on the public gameplay, uh, between each other.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">The issue there, again, is it comes back to profits and the way that the platform is set up and because the profits are based off of users, um, generating new games or experiences and using those in-game robux. The incentive is definitely to keep people playing with each other in a public space and moving through as many new games as possible.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So I think that Roblox will have to make some decisions about their priorities in terms of, um, profits compared to child safety.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> As you mentioned like, earlier in our interview, Roblox really sees themselves as pioneering this technology. Do you see other companies like Fortnite, like Minecraft, um, I guess Club Penguin, if it was still around by like, also adopting a kind of facial recognition, age verification?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think that based on how Roblox’s rollout has gone, places who may have been looking into this will probably take a longer pause to think about the best way to implement it. I do think a lot of the concerns come down to AI and how accurate it is, and even though Roblox has emphasized that they’ve been the first to do this and that they’ve been leading the way. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Roblox also has a much larger issue with child predators than Minecraft or Fortnite does. So I don’t necessarily see other platforms moving to implement this right away as a result of Roblox. If anything, I think people are probably looking at how Roblox’s user database has responded and thinking about that and how they’re shaping their responses to safety on their own platforms.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> This situation with Roblox especially, it comes at a time when age verification is being pushed all over the internet, um, often through legislation in Australia and the UK, soon enough probably here in the U.S. How does that impact the larger conversation around this issue and the way that other gaming platforms will probably also have to, in some way, age-gate their content?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think that it continues to make it so that it’s a norm of these platforms. You know, um, five years ago, hardly any platform had an age verification feature. We’re seeing the same thing with Beyond Games, things like sports betting platforms, you know. We’re seeing it go from a user-oriented age verification, where it’s just you’re putting in an email and checking and it’s very easy to just check the box they’re over 13, to an actual form of verification. What that verification looks like likely will differ between platforms, but I do think that Roblox implementing this feature has contributed to that wider norm of age verification being a more common practice on online platforms.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> As a youth mental health reporter, what are you keeping your eye on when it comes to this situation?\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Rachel Hale:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think that right now I am really looking at how not just the general community is responding, but how parents are responding. One thing that we did is we did an AMA, like, an ask-me-anything in the r/roblox subreddit and it was really interesting to see the questions that different families had about Roblox and about this new feature.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">So I think I’m keeping my eye on how that community continues to respond and then also on how these lawsuits are going to play out. and if we’re going to see more. The other thing that I’m looking at in conjunction with Roblox is Discord and other platforms. Because even if the initial messaging with a predator happens on Roblox, it is then usually turning to other platforms that, you know, have turned into situations where a child is really unsafe. So I think that that goes hand in hand with the issues on Roblox, and it’s something that I’m continuing to look into.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Roblox’s age verification system is unique, because the platform is trying to tackle a very real problem with predators. But age gating is becoming the norm online, as platforms face increasing pressure to keep kids from seeing potentially harmful content, namely, porn. But restricting access to sexual content opens the door for broader censorship, beyond just porn.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">So what does this have to do with free speech? A lot more than you’d think. For years, sex workers have been ringing the alarm bell when it comes to online surveillance and censorship. If age verification does become the norm, the internet will change for everyone and cracking down on porn is the first step. \u003c/span>\u003cb>\u003cbr>\n\u003c/b>\u003cb>\u003cbr>\n\u003c/b>\u003cspan style=\"font-weight: 400\">We’re diving into that next week. But for Roblox, let’s close all these tabs.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Close All Tabs is a production of KQED Studios, and is reported and hosted by me, Morgan Sung.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">This episode was produced by Maya Cueva, with support from Gabriela Glueck. It was edited by Chris Hambrick.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Our team includes our senior editor Chris Egusa, who also composed our theme song and credits music and Jen Chien, who is the Director of Podcasts. Additional music by APM. Brendan Willard is our audio engineer.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Audience engagement support from Maha Sanad. Ethan Toven-Lindsey is our Editor in Chief.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Some members of the KQED podcast team are represented by The Screen Actors Guild, American Federation of Television and Radio Artists. San Francisco Northern California Local.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">This episode’s keyboard sounds were submitted by my dad, Casey Sung, and recorded on his white and blue Epomaker Aula F99 keyboard with Graywood v3 switches, and Cherry profile PBT keycaps. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Do you like these deep dives? Are you closing your tabs? Then don’t forget to rate and review us on Spotify, Apple podcasts, or wherever you listen to the show! Maybe drop a comment too! And if you really like Close All Tabs and want to support public media, go to donate dot KQED.org/podcasts\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Thanks for listening! \u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\"> \u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>\u003cb>Here are the morning’s top stories on Tuesday, Feb. 17, 2026\u003c/b>\u003c/p>\n\u003cul>\n\u003cli style=\"font-weight: 400\">\u003cspan style=\"font-weight: 400\">SAG-AFTRA is beginning its second week of contract negotiations with Hollywood studios. The union, representing actors and performers, is hoping to avoid a repeat of 2023, when talks broke down and a strike lasted more than a hundred days. AI is expected to be one of the main focuses of the talks.\u003c/span>\u003c/li>\n\u003cli style=\"font-weight: 400\">\u003cspan style=\"font-weight: 400\">A new bill in the California legislature aims to improve the safety of e-bikes. It would require owners of certain types of e-bikes to register with the DMV and display a license plate.\u003c/span>\u003c/li>\n\u003c/ul>\n\u003ch2>\u003cstrong>Hollywood studios, SAG-AFTRA return to negotiating table\u003c/strong>\u003c/h2>\n\u003cp>SAG-AFTRA is in a second week of contract talks with Hollywood studios. And one of the biggest topics this time around is the use of Artificial Intelligence.\u003c/p>\n\u003cp>\u003ca href=\"https://variety.com/2026/film/news/sag-aftra-amptp-studio-talks-media-blackout-1236657118/\">“SAG-AFTRA was way out in front on this topic, way back in 2018, 2019,”\u003c/a> said Variety Senior Media Reporter Gene Maddaus. “They’ve been warning about what this could mean for performers and now it’s only gotten more urgent with all of the developments that have occurred in the last months. These advances in AI are just coming leaps and bounds and it creates a real problem for workers. Performers having potentially viable careers in an era where you can just sort of push a button and create a performance.”\u003c/p>\n\u003cp>During the last contract negotiations, SAG-AFTRA, the union representing actors and performers, received some safeguards from AI. “Really, the focus in 2023 was on consent and compensation, and what they were sort of going for was if you’re going to use my image, my likeness, then it’s going to be with my permission and I’m going to get a cut of it,” Maddaus said. “What they didn’t get was really any protection around a synthetic actor — that would be a performer that doesn’t resemble any actor, a living person. And so that has become more of an issue as the technology has advanced. Now they can sort of put all the performances in the world and into a soup and create a performance out of that that doesn’t really resemble any one person. The question is — do SAG-AFTRA members have any compensation for that and that’s what I think they’re driving at now.”\u003c/p>\n\u003cp>During the last contract talks in 2023, things broke down and SAG-AFTRA union members went on strike for more than 100 days.\u003c/p>\n\u003ch2>\u003cstrong>Proposed bill aims to improve e-bike safety\u003c/strong>\u003c/h2>\n\u003cp>A proposal in Sacramento \u003cspan style=\"font-weight: 400\">would require owners of certain types of e-bikes to register with the Department of Motor Vehicles and display a license plate.\u003c/span>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Bay Area Assemblymember Rebecca Bauer-Kahan is the bill’s author. “The statewide integrated traffic record system shows that between 2018 and 2023, e-bike incidents in California increased 18 fold in five years,” she said.\u003c/span>\u003c/p>\n\u003cp>The proposal would apply to \u003cspan style=\"font-weight: 400\">Class 2 and Class 3 e-bikes, which have either a throttle or the capability to go faster than 20 miles per hour. “If they’re riding on our streets at 70 miles per hour, if they’re on our trails putting our bike riders, our pedestrians at risk, we don’t need to chase them. They will be held accountable. The license plate will be clear. We ‘ll know who violated the rules of the road. And we’ll be able to hold them accountable. And honestly, I think we’ll have to hold them accountable less because I think the ability to know who it is will in and of itself be a deterrent,” said Bauer-Kahan.\u003c/span>\u003c/p>\n\u003cp>\u003c/p>\n\u003cp> \u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cb>Here are the morning’s top stories on Tuesday, Feb. 17, 2026\u003c/b>\u003c/p>\n\u003cul>\n\u003cli style=\"font-weight: 400\">\u003cspan style=\"font-weight: 400\">SAG-AFTRA is beginning its second week of contract negotiations with Hollywood studios. The union, representing actors and performers, is hoping to avoid a repeat of 2023, when talks broke down and a strike lasted more than a hundred days. AI is expected to be one of the main focuses of the talks.\u003c/span>\u003c/li>\n\u003cli style=\"font-weight: 400\">\u003cspan style=\"font-weight: 400\">A new bill in the California legislature aims to improve the safety of e-bikes. It would require owners of certain types of e-bikes to register with the DMV and display a license plate.\u003c/span>\u003c/li>\n\u003c/ul>\n\u003ch2>\u003cstrong>Hollywood studios, SAG-AFTRA return to negotiating table\u003c/strong>\u003c/h2>\n\u003cp>SAG-AFTRA is in a second week of contract talks with Hollywood studios. And one of the biggest topics this time around is the use of Artificial Intelligence.\u003c/p>\n\u003cp>\u003ca href=\"https://variety.com/2026/film/news/sag-aftra-amptp-studio-talks-media-blackout-1236657118/\">“SAG-AFTRA was way out in front on this topic, way back in 2018, 2019,”\u003c/a> said Variety Senior Media Reporter Gene Maddaus. “They’ve been warning about what this could mean for performers and now it’s only gotten more urgent with all of the developments that have occurred in the last months. These advances in AI are just coming leaps and bounds and it creates a real problem for workers. Performers having potentially viable careers in an era where you can just sort of push a button and create a performance.”\u003c/p>\n\u003cp>During the last contract negotiations, SAG-AFTRA, the union representing actors and performers, received some safeguards from AI. “Really, the focus in 2023 was on consent and compensation, and what they were sort of going for was if you’re going to use my image, my likeness, then it’s going to be with my permission and I’m going to get a cut of it,” Maddaus said. “What they didn’t get was really any protection around a synthetic actor — that would be a performer that doesn’t resemble any actor, a living person. And so that has become more of an issue as the technology has advanced. Now they can sort of put all the performances in the world and into a soup and create a performance out of that that doesn’t really resemble any one person. The question is — do SAG-AFTRA members have any compensation for that and that’s what I think they’re driving at now.”\u003c/p>\n\u003cp>During the last contract talks in 2023, things broke down and SAG-AFTRA union members went on strike for more than 100 days.\u003c/p>\n\u003ch2>\u003cstrong>Proposed bill aims to improve e-bike safety\u003c/strong>\u003c/h2>\n\u003cp>A proposal in Sacramento \u003cspan style=\"font-weight: 400\">would require owners of certain types of e-bikes to register with the Department of Motor Vehicles and display a license plate.\u003c/span>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Bay Area Assemblymember Rebecca Bauer-Kahan is the bill’s author. “The statewide integrated traffic record system shows that between 2018 and 2023, e-bike incidents in California increased 18 fold in five years,” she said.\u003c/span>\u003c/p>\n\u003cp>The proposal would apply to \u003cspan style=\"font-weight: 400\">Class 2 and Class 3 e-bikes, which have either a throttle or the capability to go faster than 20 miles per hour. “If they’re riding on our streets at 70 miles per hour, if they’re on our trails putting our bike riders, our pedestrians at risk, we don’t need to chase them. They will be held accountable. The license plate will be clear. We ‘ll know who violated the rules of the road. And we’ll be able to hold them accountable. And honestly, I think we’ll have to hold them accountable less because I think the ability to know who it is will in and of itself be a deterrent,” said Bauer-Kahan.\u003c/span>\u003c/p>\n\u003cp>\u003c/p>\n\u003cp> \u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>\u003ca href=\"#episode-transcript\">\u003ci>View the full episode transcript.\u003c/i>\u003c/a>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">In honor of Valentine’s Day, we’re bringing you an episode about love. We start with TikTok creator Jojo Manzo, who turned his late-night doomscrolling into a matchmaking experiment when he invited thousands of strangers to flirt in his comment section. Then we talk to Maria Avgitidis, a third-generation matchmaker, about why friction, community, and a little discomfort might actually be the point of dating. And finally, we get to the physical … or, at least, geographical. When you find someone you care about, do you share your location with them? Is it intimacy, convenience, surveillance or all three? We explore what it looks like to find human connection in a deeply digital world.\u003c/span>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC8381904068\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003cstrong>Guests:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.matchmakermaria.com/\">\u003cspan style=\"font-weight: 400\">Maria Avgitidis Pyrgiotakis\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">, Matchmaker and CEO of Agapematch\u003c/span>\u003c/li>\n\u003cli>\u003ca href=\"https://www.tiktok.com/@thisshouldbeatrend\">\u003cspan style=\"font-weight: 400\">Jojo Manzo\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">, Musician and content creator\u003c/span>\u003c/li>\n\u003cli>\u003cspan style=\"font-weight: 400\">Friends of Close All Tabs: Mandy Seiner and Jackson Maxwell, Anna Iovine, Tanya Chen, Amanda Silberling, Harriet Weber, and Taj Weaver\u003c/span>\u003c/li>\n\u003c/ul>\n\u003cp>\u003cstrong>Further Reading/Listening:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.nytimes.com/2025/11/03/technology/ai-dating-apps.html\">\u003cspan style=\"font-weight: 400\">You Don’t Need to Swipe Right. A.I. Is Transforming Dating Apps\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Eli Tan, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">The New York Times\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.nytimes.com/2025/06/25/podcasts/location-sharing-relationships.html\">To Share or Not to Share? How Location Sharing Is Changing Our Relationships\u003c/a> — \u003ci>Modern Love Podcast\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.reuters.com/lifestyle/perfection-without-connection-how-ai-is-becoming-digital-wingman-2025-10-04/\">‘Perfection without the connection’: How AI is becoming a digital wingman\u003c/a> — Hani Richter, \u003ci>Reuters\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.theatlantic.com/family/2025/09/ai-matchmaking-online-dating/684386/\">The Doomed Dream of an AI Matchmaker\u003c/a> — Faith Hill, \u003ci>The Atlantic\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.matchmakermaria.com/book\">Ask A Matchmaker: Matchmaker Maria’s No Nonsense Guide to Finding Love\u003c/a> — Maria Avgitidis, \u003ci>Matchmaker Maria\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.bustle.com/articles/157064-is-u-hauling-real-heres-whats-behind-the-lesbian-stereotype\">Is U-Hauling Real? Here’s What’s Behind The Lesbian Stereotype \u003c/a>— Lea Rose Emery, \u003ci>Bustle\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.pagingdrlesbian.com/p/whats-the-deal-with-u-haul-lesbians\">What’s The Deal With U-Haul Lesbians?\u003c/a> — Kira Deshler,\u003ci> Paging Dr. Lesbian\u003c/i>\u003c/li>\n\u003c/ul>\n\u003cp>Want to give us feedback on the show? Shoot us an email at \u003ca href=\"mailto:CloseAllTabs@KQED.org\">CloseAllTabs@KQED.org\u003c/a>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Follow us on\u003c/span>\u003ca href=\"https://www.instagram.com/closealltabspod/\"> \u003cspan style=\"font-weight: 400\">Instagram\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> and\u003c/span>\u003ca href=\"https://www.tiktok.com/@closealltabs\"> \u003cspan style=\"font-weight: 400\">TikTok\u003c/span>\u003c/a>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003ch2 id=\"episode-transcript\">Episode Transcript\u003c/h2>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">This is a computer-generated transcript. While our team has reviewed it, there may be errors.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003cb>Morgan Sung, Host: \u003c/b>\u003cspan style=\"font-weight: 400\">Look, covering what we cover on this show, things right now can feel pretty bleak — surveillance culture, environmental injustice, the erosion of constitutional rights, the way algorithms silo and divide us.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">At a time when it feels like the machines are taking over, we thought we could spend an episode reminding all of you of what makes us most human: Love. And what better time to do that than a commercialized holiday designed to sell mass-produced chocolate? \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Welcome to our Valentine’s Day episode! Today, we have a little heart shaped box of chocolates for you: three stories about how we connect as humans … even in this modern digital hellscape.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Whether it’s through a human matchmaker, in a sea of AI-powered dating apps, or stumbling across a comment thread of hot singles in your area. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Or, literally finding the one and that involves unpacking a very thorny relationship debate: Do you share your location with your partner? \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Let’s get into our first story today. Love ‘em or hate ‘em, dating apps have been part of the romance ecosystem for over a decade. And they can be exhausting. But, we live so much of our lives online these days, and it’s not easy to meet someone in real life either. So some people have taken it upon themselves to play digital matchmaker. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Let’s open up a new tab: Doom scroll speed date. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So picture this: It’s late at night, you’re doomscrolling. Just consuming content until your brain shuts down and you can finally fall asleep. And then you come across a guy who also appears to be laying in bed, in the dark, in the same situation as you. And he starts talking directly to you, through the screen. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">[\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Audio clip from the TikTok account @thisshouldbeatrend\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">]\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\"> Oh, hi. It appears as though we’re both doom scrolling at the same time right now. Uh, how, how’s it going? What the hell’s going on on your feed right now?\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">These are doomscroll dates. It’s like a meet-cute, in the middle of the night when neither person should be awake. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">[\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Audio clip from the TikTok account @thisshouldbeatrend\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">]\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\"> Actually, you know what? Don’t answer that. Um, it’s getting late. You should probably go to bed and I should probably go to bed, so it was cool bumping into you. \u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Joseph Manzo, also known as Jojo Manzo, also known by his TikTok handle, ThisShouldBeATrend, started his TikTok account as marketing research for his job. Then last year, on a whim, Jojo started a series where he pretended to take viewers on dates in the middle of a doom scrolling session.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">People started really responding to his series. And Jojo realized that he could use his platform to play matchmaker. So he put together what he calls the doomscroll speed date. I’ll let Jojo tell the story. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Jojo Manzo, Guest:\u003c/b>\u003cspan style=\"font-weight: 400\"> So I noticed how many people in the comment sections of the doom scroll date videos that I was putting out. I, I feel like everyone’s just like craving connection, you know? Speaking for myself, I love being the matchmaker. Like I, I really want to put a bunch of people in a room just to see what happens and hope that some of them fall in love or some of them like connect in some way, shape, or form.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> So Jojo posted a video asking his audience to respond with comments, and laid out some instructions.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Jojo Manzo:\u003c/b>\u003cspan style=\"font-weight: 400\"> So, basically the ground rules of this, uh, doom scroll, speed date, is what I called it, is basically post a photo of yourself or a meme that you really like, and then your age and where you’re from. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Once people did that. Other users were encouraged to leave a reply underneath with a photo of themselves or another meme that might match the energy, and whoever left the original comment, was the only person that is allowed to reach out to someone who replied to them. So that way it kind of respected boundaries on everyone’s parts.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">The comments poured in, gym selfies, polished headshots, goofy unposed photos that you probably wouldn’t find on a typical dating app profile and lots of memes. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Jojo Manzo:\u003c/b>\u003cspan style=\"font-weight: 400\"> This user said Dallas, Texas with a meme of a very nefarious cartoon just kind of sticking out their tongue, all like, and then someone said, ain’t too far drive for me with the eye emojis. But as this user, so absolutely put, “I don’t have a meme, but I did see this cool apple in the store the other day. This is flirting, right? Why does this feel like a better dating opportunity than hinge? “\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Someone decided to post a photo of them on Halloween, dressed as Benjamin Franklin, and yes, this is a woman dressed as Benjamin Franklin, uh, with a 0.5 camera selfie, and also put some of their music taste \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Jojo’s doom scroll speed date video got thousands of comments overnight. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Jojo Manzo:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think that post resonated with people so well is because I was almost selling them on a pitch to be like. H Hinge and Bumble aren’t working, but TikTok might work Dating app algorithms are very much like Instagram, like everyone really curates their profiles, whereas I feel like people on TikTok are. A lot more comfortable in being careless. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">That kind of just develops this opportunity for people to not feel like there’s so much pressure. like it is a casual interaction. You either connect or you don’t \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung\u003c/b>\u003cspan style=\"font-weight: 400\">: While a lot of people \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">did\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\"> put themselves out there in the comments, they weren’t getting many replies … \u003c/span>\u003c/p>\n\u003cp>\u003cb>Jojo Manzo:\u003c/b>\u003cspan style=\"font-weight: 400\"> All the comments that were coming in were largely women:, \u003c/span>\u003cb>“\u003c/b>\u003cspan style=\"font-weight: 400\">The comments are full of baddies, but I’m not seeing a male in New York City.” The straight men were not making moves. I actually left a reply to somebody who had asked, “Where are all the men at?” And I think one of my comments verbatim was, “Yo! Respectfully, y’all aren’t flirting enough.” And that comment got lit up with likes and then a lot of replies started coming in for the people who already posted.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Jojo Manzo:\u003c/b>\u003cspan style=\"font-weight: 400\"> “38-year-old anime nerd in Columbus, Ohio. Forgive the gym photo, don’t have a lot of full body pictures.” And it’s, it’s a dude in the gym, \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Uh, that this person sent high with five eyes and a classic smiley face really, really cheesing. Aw, she’s so cute. With a little cardigan on and the glasses. Aw, I hope they work out. I hope they get to meet up.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">I did not follow up with anyone. Quite frankly, there are thousands of comments on that post that I would have to, I would have to doom scroll the comment section that that’s how many there are and that’s how much time it would take. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But I think some of the, these ones, like I just mentioned, might have a little bit of merit and I’ll need to reach out to them on the side. Just be like, so, uh, you guys meet up yet? and then there were a lot of, there was actually a lot of requests for me to do this again, but to do it by city, which I haven’t done yet.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">I really do think this experiment was a success. I mean, my head canon is that there’s at least one potential couple now, you know, I, I really do feel like. This was a good exercise for people to put themselves out there and, um, for either starting the conversation or to drive the conversation. Um, and man, I really, really hope that I can be invited to somebody’s wedding someday\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Jojo Manzo tapped into people’s frustration with dating apps and swipe fatigue and tried to DIY a solution. Like he said, he likes playing matchmaker. Tech companies also say they have a solution, with the hottest feature in dating apps right now: AI matchmakers. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But will they actually help? Well, let’s open a new tab. What are AI matchmakers missing?\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">To be clear, these aren’t AI companions that would replace human dates. These are AI-powered features to help users connect with dates. Like one called Amata, that talks to users, and then describes them to potential matches. Or Rizz, the digital wingman that analyzes screenshots of messages, and generates a quippy, conversation-sparking response. Sliding into DMs? You can outsource your flirting! There are now dozens of apps that offer AI-powered relationship advice. A dating coach in your pocket, available 24/7. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">All of these features are designed to alleviate swipe fatigue: the mental, emotional, and physical burnout of modern dating. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But I wanted to hear from a human matchmaker about why she’s so suspicious of integrating AI features into dating apps, and what it really takes to find a match. What’s the secret sauce to meeting new people?\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">This is Matchmaker Maria.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis, Guest:\u003c/b>\u003cspan style=\"font-weight: 400\"> I am Maria Avgitidis better known as Matchmaker Maria, and I am the founder of Agape Match, which is a matchmaking service based out of New York City. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">She’s also an author, and the host of the podcast Ask A Matchmaker. Maria comes from a long line of matchmakers. Before her, her grandmother, her great grandmother, and her great great grandmother were matchmakers in Greece. These previous generations lived through times of famine and political unrest. So back then, matchmaking was really more about building alliances between families. \u003c/span>\u003c/p>\n\u003cp>\u003cb>\u003cbr>\n\u003c/b>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> And so when I say alliance, you have to think about bartering and trade. And you know, if my family makes milk and your family makes glass bottles, that’s a pretty good match. So these are the things that they were thinking about.They weren’t thinking about are these two people in love? They were thinking about are these families gonna get on. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">You know, when my grandmother was matchmaking, first of all, there’s no computers, let alone the internet, let alone mobile phones where we would swipe on potential soulmates while sitting on the couch. And a lot of my clientele now in 2026 and didn’t just start now, it started, I wanna say 11 years ago. In 2015 we started getting the new audience of people who just felt a lot of dating fatigue.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So it, they didn’t have problem going on dates, you know, they could open up an app, but if it takes too long to go from online to offline, you can feel a bit of dating fatigue. But in 2026 what I see the biggest difference in singles is how the algorithm and also how an AI can reaffirm things that might not necessarily be the right thing for us. And I think about that a lot because, there is a rise in AI in dating.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> Yeah. I’m so glad you brought up AI because that’s what we’re here to talk about today. the biggest trend in, in dating app tech right now is so-called AI matchmaking. Everyone’s trying to get their LLMs to be the next cupid. Um, a lot of them use AI chatbots to basically ask users questions and then match them with other users based on their answers so that they don’t have to build a profile, they don’t have to swipe, removing a lot of that friction, you know, what do you make of this trend?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> Um, first of all, I resent the fact that it’s called matchmaker. just because I’m maybe a generational matchmaker. I know what it takes to be a professional matchmaker. It’s so much about community building. At the end of the day, you know, matchmaking is considered one of the oldest professions.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">It ranks up there with a midwife and uh, and sex work and, The reason why matchmaking has always existed is because dating is a communal activity. You know, don’t look at yourself right now if you are single, laying on the couch, swiping while an episode of Friends or Big Bang Theory playing in the background.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">That’s not what dating, that’s not what courtship is supposed to be like. It’s supposed to be your parents meddling. It’s supposed to be your cousin setting up with their friends. It’s your friends setting you up with their friends and you meeting their coworkers at a barbecue. Like dating is a communal effort, ’cause we were not meant to date alone. Humans have this instinct to connect. So that’s the first part, but now what is it exactly doing? And it goes back to my suspicions of, you know, what algorithms and AI can do. I’m not saying that they’re not helpful in certain elements of our jobs, \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">You know, I just actually put the privacy policy of a social media site on my ChatGPT to be like, what am I, what’s wrong with it? You know, and like, let me know so I don’t have to read the whole privacy policy. So I’m not saying that there’s not some really great benefits with having ai, um, help us, but I do feel like people have a very poor perception of who they actually are.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">I think when you talk to an AI, you wanna say really good things about yourself. You’re not necessarily being tasked to look at yourself critically and. Because the AI is built to reaffirm you, even if you’re making a very bad decision. So now take it to dating, what questions are these apps asking to really get to know you, to really understand what kind of partner you will be? \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">I think a chat bot can do a really great job at making some assumptions on your horoscope or numerology or your Enneagram because a lot of content in on the internet already exists, where it pulls from. I wonder what kind of content it would pull from to help someone who is experiencing extreme loneliness. And then it goes back to the end of who is this for? \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">No one’s building an AI matchmaking company from the goodness of their heart. There’s probably gonna be investors, there’s probably gonna be shareholders. There’s probably a company that wants to buy it and someone’s gonna profit. And I’m not saying that a dating company or a dating service provider should not get paid for the work that they do. They should absolutely get paid. I’ll be the first to say it. Hello!\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">But I, as a human matchmaker, have a motivation to get my client into a relationship as quickly as possible, because as a human being, I don’t wanna talk to my clients longer than I have to. Right? Like, I really want them in relationships because I want them to leave me alone. That’s not, that’s an optimistic way of looking at it. Right? I wanna be good at my job. I wanna be a good matchmaker. Right? But dating companies, they don’t have that, they can tell us, oh, you know, it’s not just about shareholders.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Like, we wanna help people fall in love. Okay. But you, you, you’re not creating apps that are providing that safe environment. Women are looking for. And you are showing men, women that don’t wanna date them, so they’re having a terrible dating experience and all this because they get to pay every month their subscription to make the shareholders happy.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> a lot of these dating apps or a lot of these, I, I know you hate the term, but that’s what they’re calling themselves, AI matchmakers, um, report to. Yeah. Just take that kind of friction out of, swiping,out of like having to sift through all these new people and all these new profiles. I mean, Facebook’s dating assistant for example, it works by basically telling the chat bot, uh, a bunch of unique traits that you’re looking for in a partner and they will present you with matches. And the example that meta itself used was find me a Brooklyn girl in tech and.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The chatbot will present profiles of Brooklyn Girls in Tech. I, it’s not dissimilar to what you do, but also, you know, it’s, it seems to be the final evolution of everything that people have been complaining about when it comes to dating apps.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> We are all living pretty frictionless lives in 2026 in the United States. What I mean by that is you do most things that you need to do on technology on your phone. You can order food through Uber Eats. You can order a car through Lyft you can go to the Starbucks checkout line and actually use the app, not have to interact with a barista at all. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And so when you look at dating, I just said before that, you know, dating was never meant to be done, like solo. It’s supposed to be a communal thing because at the end of the day, should you two work out, the alliance of family is still there. And it, that is important because family is what determines our long-term values, even the ones we don’t agree with. that is where our attachment comes from.That is where our initial beliefs, our initial philosophies in life come from. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Like it’s all developed from these families that we are a part of and what we might create, so for dating apps or AI matchmakers, which I hate that I’m even using that word, but whatever, um, what I find really shocking is that it’s because the environment is so frictionless that people are experiencing dating fatigue. Why would you make it even more frictionless? Like, I don’t know how that helps people. and by the way, I’m not anti dating app, but we, we, you don’t have to participate in it.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">There is a world out there where you could use. An an online tool to get offline. And those tools are called Eventbrite. There’s also social clubs in New York. The fastest growing social club is New York City Backgammon Club. Uh, people, hundreds of people show up to play an ancient game.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> They put their phones away. And I know that sounds for some people it’s like, ‘oh my God, you want me to go out?’ But you wouldn’t be thinking, this is weird. If it was 2016 or if it was 2006. But now that we have worked from home, now that we have these hybrid work schedules, which again, I’m not against, I think these are fantastic opportunities, but if you’re gonna work from home,\u003c/span> \u003cspan style=\"font-weight: 400\">that means you have to put in even more effort to actually be involved in social events.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> Yeah. You’ve really talked about how friction is necessary for. Community. You need to be a little uncomfortable to meet people, and that community is the secret to relationships. Can you expand on that?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> The reason why I say that you have to fill up a social calendar is because it’s not just romantic relationships, but friendships. We have this idea that friendship is supposed to be organic, but romantic relationships are supposed to be intentional. And it’s actually the reverse. Your friendships have always been intentional, right? The friendships you made in high school or in elementary school, it wasn’t your intention, but your parents intended to live in that neighborhood.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">You and your group of friends went to the same school and you met, and through proximity, you became friends. You see this with your college friends, you see this with your work friends. You see this with most adult friendships, that these were intentional choices that had you meet this person.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So to think that friendship is now organic, it really collapses like how we make friends, because you typically don’t make friends just walking in the supermarket. more than half of you’re wearing AirPods when you go in there. So you know, no one’s really talking to you either. So. The way to create any sort of relationship is we have to have the baseline foundation of friendship.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> Well, friendship can only happen with two things in this formula, proximity and familiarity. If your algorithm is only showing you one single race, one single body type, one single lifestyle, then that is what you’re familiar with. And I can understand when people say to me, I’m just not attracted to this, or I’m not attracted to that. I, I get it. Your, your own upbringing is going to influence what you are familiar with. Right? But then there’s that proximity and that re, you know, proximity is also about repetition. You have to have that time invested in that person. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So if you were to develop friendships, if you really put that as your goal in 2026, the odds of you getting a relationship through this friendship circle, through this brand new social circle would exponentially grow. Because the people that are going to have the most influence over what your future looks like at this point is whoever is new to that social circle that you’re developing, \u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> I remember when I met my spouse, my husband, the people that introduced us, who I intentionally met, I actively did things to meet these people. I had only met them three months before and they completely changed my life and I will forever be grateful for them. But that’s it though, is why did that friendship flourish? Familiarity, proximity. I was constantly seeing them, so that way when I met the rest of their friendship circle. I was familiar with the values that both my spouse and our mutual friend shared.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">What my grandmother, her mother, and her grandmother did really well was build community and they also understood that marriage was a long term commitment, not necessarily by just two people, but by two families because you know, they had a village and that village has to be there for each other.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> Thank you so much for joining us.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> Thank you for having me.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>\u003cbr>\n\u003c/b>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">That was Matchmaker Maria, the host of the podcast Ask a Matchmaker and author of the book, Matchmaker Maria’s No Nonsense Guide to Finding Love.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So we’ve been talking about how to find someone online and in real life — and hate to break it to you, but sometimes that does involve going outside. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But once you’ve found the one do you keep tabs on them? That’s after this break.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">So this episode is all about finding love in this very online landscape. And so far, we’ve heard about how people are finding connection — whether it’s through a matchmaker, an AI-powered dating app, or a doom scroll speed date. Now, for the last chocolate in our Valentine’s Day assortment, it’s time for a story about literally finding your love … Or at least, finding your love’s location. And this one’s personal for me. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Ready? How about opening one last tab?: Did I digitally u-haul?\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">In Chinese folklore, there is the Red Thread of Fate. It’s a magical red cord that connects lovers who are destined to be together, no matter what happens. The lore says that the old god of matchmaking binds the couple together by tying the cord around their ankles or their pinkies, depending on who you ask. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Although the cord might twist and tangle, it’ll never break. They’ll always find their way back to each other in the end. Today, we just have Find My Friends. With this nifty little app, you can see all your loved ones as little dots on a map, whenever you want! \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">I share my location with over a dozen people — family members, close friends, and my partner. Over the holidays, a relative who isn’t much older than me was shocked that I’m so cavalier about sharing my location with others. Especially because we just put out an episode on digital hygiene and personal security. And their reaction made me reevaluate some of my online habits: Am I a digital u-hauler? \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">If you aren’t familiar with this, u-hauling is a lesbian stereotype. Many queer women are inclined to develop intense emotional bonds and commit to new relationships, very quickly. So quickly, they move in together. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">[Audio clip from TikTok account @Madeitoutpodcast]\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">What does a lesbian bring on a second date? A u-haul! \u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">That was comedian Lea DeLaria recently retelling her 30-year old joke. She first told it during her comedy special in the 90s, and the u-haul lesbian has been a community-defining punchline ever since. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And now, the so-called “urge to merge” is influencing digital habits, too. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">I have managed to avoid the stereotype of actually u-hauling. It took me well over a year of dating, and before that, eight years of friendship, to move in with my partner. And in previous relationships, I’d always been adamant that we really know each other before sharing a home. In fact, I didn’t even want to share an Instagram grid. Up until my partner and I got together, I had never hard launched a girlfriend. I always had very firm boundaries in relationships. But when it comes to sharing my location? Maybe it’s a different story. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And I’m definitely not the first queer person to hop into the proverbial digital u-haul. For this story, our team asked people to send voice notes about their experiences with location sharing and romance. Our producer Maya Cueva got this voice note from her friend, Taj. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Taj:\u003c/b>\u003cspan style=\"font-weight: 400\"> I sent this person, who I was dating, my location and I thought that was fine. They shared their location with me uh, really early on, like probably in the first, like month or two. And at the time I shared locations with all my friends, like 15 people at this time, like, I didn’t think anything of it. Did it early on. Had no idea it was called digital U-Hauling.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung\u003c/b>\u003cspan style=\"font-weight: 400\">: Ok, it’s not really a thing. I made it up, because I’ve done it so often. \u003cb> \u003c/b>I may not be a serial u-hauler, but I am definitely guilty of \u003ci>digital\u003c/i> u-hauling. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And it may be a surprise that I myself am guilty of this, because, as a tech journalist you’d think that I’d be more guarded about this. Right? \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But sharing my location like that felt like wearing my heart on my sleeve. Here! I’m giving you access to my whereabouts all the time! I’m trusting you to find me, but only when it’s socially appropriate! And I would never expect the object of my very trackable affections to send me \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">their \u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">location — although, whenever they did reciprocate, it was always like, a nice affirmation that we were on the same page. And more importantly, it was convenient. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">My friend Tanya, though, has a completely different approach to this than I do. Tanya is a tech journalist too, and she takes privacy pretty seriously. She sent me this voice note: \u003c/span>\u003c/p>\n\u003cp>\u003cb>Tanya Chen:\u003c/b>\u003cspan style=\"font-weight: 400\"> it’s not that I refuse to share my location, especially with, close, uh, trusted friends and family and I have, it’s just something I really prioritize just to be unsearchable and unknowable, just to kind of like be able to exist freely without people knowing where I am. Or bothering me. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">I do not like knowing, you know, where I am. I do like knowing where you are though, but you can’t have a one way situation, uh, relationship as it turns out like that. so if I were to offer my own thoughts on this yeah.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Just to be really precious about like who you share it with, I mean, for the obvious reason, like precarious stalking stuff. Right? it’s an absolute right. And even, um, now something that’s kind of rare to just like, not have anyone find you. Um, love you. Bye. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> U-hauling may be a lesbian stereotype, but the practice of sharing locations is of course, not exclusive to sapphic relationships. And It’s not always a philosophical debate about privacy and personal freedom. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">A lot of times, it’s just a matter of practicality. Like, I have these friends, Mandy and Jackson. They’re engaged now, been together for six and a half years, and they’ve been sharing their location for most of their relationship. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Mandy Seiner:\u003c/b>\u003cspan style=\"font-weight: 400\"> Jackson only shares his location with me, but I actually share my location with 14 people, including my mom. I just, I like to look at my little sims and see where my friends are. When do you check my location? \u003c/span>\u003c/p>\n\u003cp>\u003cb>Jackson Maxwell:\u003c/b>\u003cspan style=\"font-weight: 400\"> it’s pretty rare that I do, uh, Mandy recently had a foot surgery a few months ago, and, uh, getting around, uh, with limited mobility on the New York City subway system, really not easy. Uh, getting around on the streets also not easy, so I would just double check \u003c/span>\u003c/p>\n\u003cp>\u003cb>Mandy Seiner:\u003c/b>\u003cspan style=\"font-weight: 400\"> and similar, I mean, Jackson making sure I’m okay. but Jackson used to have. seizures. and so if he was out like taking a walk or running errands and I hadn’t heard from him for a while, it gave me a lot of peace of mind to be able to see where he was and know that if something happened and he was stuck somewhere, that I would be able to come find him.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\"> I think of our long-term partnership or any long-term partnership as being like the buddy system in school. Like you always have to know, be with your buddy and know where your buddy is. And that’s what, that’s what having a fiance is, is the buddy system. so I just gotta be able to check on my buddy. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Location sharing in relationships has been a decade long debate at this point. It’s super polarizing. Some see it as another form of surveillance, while others can’t trust their partners without location sharing. Like, for my friend Amanda, location sharing is a sticking point. Not between Amanda and her boyfriend, but between the couple and everyone else they know. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Amanda Silberling:\u003c/b>\u003cspan style=\"font-weight: 400\"> I am very online. I am an internet culture reporter. I am professionally, very online. I share my location with a bunch of people, but I don’t have my boyfriend’s location.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">It is interesting to me how some friends, when I’ve told them I don’t have his location, they’re like, what are you doing? That’s a red flag. Like, is that okay? And I’m like, I don’t think he’s hiding anything. and I don’t think that we should assume that not sharing your location means you’re hiding something. Because like. Like, I think it’s very reasonable to not want someone to know where you are at all times of the day, like as long as he texts me when he gets home, if he’s out late, I don’t really care that I don’t have his location. But then it’s funny because some of our other friends have been like, I would be worried if you did have your, that their location, like that’s a sign of distrust. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">It’s almost like a micro generational gap where people born in like 1998 think it’s weird that I don’t have my boyfriend’s location and people born in like 1994 are like, it would be really weird if you had it.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">There are legitimate reasons to hide or obscure your location, and it’s not always to hide cheating or anything nefarious. On this show, we’re always talking about the surveillance state, and how our right to privacy is getting chipped away every day. Big tech companies are collecting all of our data and selling it off to the highest bidder, all the time. And at the individual level, people do abuse these apps to stalk and monitor and control others. My friend Anna is a journalist who’s covered sex and relationships for years, so I consider her an expert in the realm of love and the internet. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Anna lovine:\u003c/b>\u003cspan style=\"font-weight: 400\"> So I’m pretty ambivalent about location sharing because it’s absolutely a tool to surveil people and I ultimately think that breeds more paranoia and, honestly hiding things that don’t need to be hidden. I generally think that more surveillance doesn’t work and just like encourages people to find loopholes.\u003c/span>\u003cspan style=\"font-weight: 400\"> \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">That being said, Anna and her fiancee, Kat, do share their locations with each other. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Anna lovine:\u003c/b>\u003cspan style=\"font-weight: 400\"> and I prefer it that way. I think it’s a great utility. And I ultimately think if someone, if you share your location and someone’s doing something nefarious, they will figure out a way to, um, not be seen. And even in like other ways where you don’t really want someone to know what you’re doing. Like last year when I was. Planning on proposing, um, a week before Kat had plans. So I went to the location and I swapped the location of my device to my iPad. So if Kat did check my location, in that instance I was like, oh, I need her to see that I’m home. So I changed my location. Bu that was like, so galaxy-brained. I was like, what am I doing? But hey, she didn’t find out.\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">There \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">is\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\"> a degree of vulnerability involved in sharing locations, especially in a new relationship. In a way, it’s like giving a piece of yourself to another person. Screw the predestined red thread of fate! With a couple of taps, you can give someone\u003c/span> \u003cspan style=\"font-weight: 400\">the other end of a digital tether to yourself. No old god of matchmaking needed! \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But not everyone is comfortable with that. My friend Harriet has the complete opposite approach to new relationships than I did. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Harriet Weber:\u003c/b>\u003cspan style=\"font-weight: 400\"> I would need to build a lot of trust with someone before wanting to do that. It, it was even a big deal to me to share my location with friends. Um, and I only started doing that because I’ve been going on dates, uh, with total strangers. So if you’re my friend and I’ve shared my location with you, that is a big deal. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">I’m honored to be one of the select few that Harriet does share her location with. We swapped locations when she got back on the apps, and wanted to make sure that her friends knew that she got home safe. And since then, it has been really convenient. Like, having each others’ locations came in handy when we were trying to find each other in a crowded park during Pride. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Like many other people in this story, Harriet is also a tech journalist. Hey, a lot of my friends are, ok? And I, as well as a lot of my friends, are hyperaware of the fact that convenience often comes at the cost of personal privacy. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Harriet Weber:\u003c/b>\u003cspan style=\"font-weight: 400\"> Something I have feelings on myself is, um, the feeling of being surveilled. It’s so abstracted that it’s not really in my face, like a camera would be in my face. For example. If, if a camera’s in your face, you’re gonna act a little different, um, regardless of what you’re doing. There’s just something about it that reminds me a little bit too much of like, spyware.I guess it just makes me a little bit uncomfortable.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">This is something I had grappled with, amid all of my digital u-hauling antics. You’re giving the other person the \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">option\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\"> to surveil you, sure, but you’re also trusting that they won’t. The social contract dictates that location sharing is a sacred bond. When you opt in, you’re agreeing that you’ll only use that connection when it’s appropriate. To me, the inherent vulnerability in location sharing is what makes it feel like such a romantic gesture. I mean, it’s commitment, right?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Taj:\u003c/b>\u003cspan style=\"font-weight: 400\"> I don’t recommend it. Clearly, I think it is a little too much.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">This is Taj again. They had shared their location after just a month of dating their new girlfriend. Long story short, they aren’t together anymore.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Taj:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think it put a lot of stress in like, I don’t know, a weird surveillance on the relationship and there was a few times where it was like, okay, she could see my location. And she’s like, oh, like, ‘what’s up? You haven’t hit me,’ versus like, oh, maybe you’re just at home focusing on yourself. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">It only takes one weird experience to drain the romance out of location sharing. Years ago, amid a breakup, I felt that exact sense of surveillance that Taj was talking about. The whole thing made me a lot more parsimonious about sharing my location especially when there are romantic stakes involved. When it came to finding my dates in crowded places, I had become a big fan of the “share for one hour” option. The other person can see where you are, but that link expires. You get all the convenience, without any of the commitment or vulnerability. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But then when \u003c/span>\u003cspan style=\"font-weight: 400\">is\u003c/span>\u003cspan style=\"font-weight: 400\"> the right time to \u003c/span>\u003cspan style=\"font-weight: 400\">permanently\u003c/span>\u003cspan style=\"font-weight: 400\"> share locations? When do you take that leap of faith? My friend Anna weighed in on this again. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Anna lovine:\u003c/b>\u003cspan style=\"font-weight: 400\"> I don’t remember having a discussion like, oh, are we gonna share locations now? Or, oh, can I have your location? I’m sure it was an instance where, like, oh, the subway’s down and I’m gonna be late, so why don’t, I’m gonna give you my location so you can see where I am. It definitely felt good. It didn’t feel like as significant as, say, becoming girlfriends or obviously like moving in together or something like that. But it felt nice. It’s like an even deeper level of trust.\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">My days of digital u-hauling, of sharing and then un-sharing with new people, came to an end three years ago, when my partner and I got together. We were best friends for nearly a decade at that point, and had each others’ locations the entire time. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">By the time we finally started dating, we had already established a routine of following the other person’s little blue dot to find each other — at concerts, at the farmer’s market, and yes, even as friends at the giant IKEA in Burbank, California. In fact, I didn’t know her address for a good year, because I would just drive to her location on Find My Friends. Although we didn’t \u003c/span>\u003cspan style=\"font-weight: 400\">literally\u003c/span>\u003cspan style=\"font-weight: 400\"> u-haul, we were already sharing this hugely vulnerable connection. I don’t remember when we actually \u003c/span>\u003cspan style=\"font-weight: 400\">started\u003c/span>\u003cspan style=\"font-weight: 400\"> sharing our locations with each other. But I like to think that the red thread of fate bound us together long before an app ever did. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">In all of my digital u-hauling, things would end, and I would inevitably cut that tether — digital and emotional. But this time, I know it won’t break. \u003c/span>\u003cb>\u003c/b>\u003c/p>\n\u003cp> \u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Special thanks to our friends for sending us their location sharing stories: Taj Weaver, Tanya Chen, Mandy Seiner and Jackson Maxwell, Amanda Silberling, Anna lovine, and Harriet Weber. If there’s anything I love more than love stories, it’s a juicy voice note. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Ok, happy Valentine’s day, lovers. Let’s close all these tabs. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Close All Tabs is a production of KQED Studios, and is reported and hosted by me, Morgan Sung.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">This episode was produced by Maya Cueva, with support from Gabriela Glueck. It was edited by Jen Chien, who is KQED’s Director of Podcasts.\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\nOur team includes editor Chris Hambrick and senior editor Chris Egusa, who also composed our theme song and credits music. Additional music by APM. Brendan Willard is our audio engineer.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Audience engagement support from Maha Sanad. Katie Sprenger is our Podcast Operations Manager, and Ethan Toven-Lindsey is our Editor in Chief.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Some members of the KQED podcast team are represented by The Screen Actors Guild, American Federation of Television and Radio Artists. San Francisco Northern California Local.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">This episode’s keyboard sounds were submitted by my dad, Casey Sung, and recorded on his white and blue Epomaker Aula F99 keyboard with Graywood v3 switches, and Cherry profile PBT keycaps. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Ok, and I know it’s podcast cliche, but if you like these deep dives, and want us to keep making more, it would \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">really \u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">help us out if you could rate and review us on Spotify, Apple podcasts, or wherever you listen to the show. Don’t forget to drop a comment and tell your friends, too. Or even your enemies! Or… frenemies? And if you \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">really\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\"> like Close All Tabs and want to support public media, go to donate.KQED.org/podcasts.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Thanks for listening! \u003c/span>\u003c/p>\n\u003cp> \u003c/p>\n\u003cp> \u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"description": "In honor of Valentine’s Day, we’re bringing you an episode about love. We start with TikTok creator Jojo Manzo, who turned his late-night doomscrolling into a matchmaking experiment when he invited thousands of strangers to flirt in his comment section. Then we talk to Maria Avgitidis, a third-generation matchmaker, about why friction, community, and a little discomfort might actually be the point of dating. And finally, we get to the physical … or, at least, geographical. When you find someone you care about, do you share your location with them? Is it intimacy, convenience, surveillance or all three? We explore what it looks like to find human connection in a deeply digital world.",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003ca href=\"#episode-transcript\">\u003ci>View the full episode transcript.\u003c/i>\u003c/a>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">In honor of Valentine’s Day, we’re bringing you an episode about love. We start with TikTok creator Jojo Manzo, who turned his late-night doomscrolling into a matchmaking experiment when he invited thousands of strangers to flirt in his comment section. Then we talk to Maria Avgitidis, a third-generation matchmaker, about why friction, community, and a little discomfort might actually be the point of dating. And finally, we get to the physical … or, at least, geographical. When you find someone you care about, do you share your location with them? Is it intimacy, convenience, surveillance or all three? We explore what it looks like to find human connection in a deeply digital world.\u003c/span>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC8381904068\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003cstrong>Guests:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.matchmakermaria.com/\">\u003cspan style=\"font-weight: 400\">Maria Avgitidis Pyrgiotakis\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">, Matchmaker and CEO of Agapematch\u003c/span>\u003c/li>\n\u003cli>\u003ca href=\"https://www.tiktok.com/@thisshouldbeatrend\">\u003cspan style=\"font-weight: 400\">Jojo Manzo\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">, Musician and content creator\u003c/span>\u003c/li>\n\u003cli>\u003cspan style=\"font-weight: 400\">Friends of Close All Tabs: Mandy Seiner and Jackson Maxwell, Anna Iovine, Tanya Chen, Amanda Silberling, Harriet Weber, and Taj Weaver\u003c/span>\u003c/li>\n\u003c/ul>\n\u003cp>\u003cstrong>Further Reading/Listening:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.nytimes.com/2025/11/03/technology/ai-dating-apps.html\">\u003cspan style=\"font-weight: 400\">You Don’t Need to Swipe Right. A.I. Is Transforming Dating Apps\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Eli Tan, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">The New York Times\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.nytimes.com/2025/06/25/podcasts/location-sharing-relationships.html\">To Share or Not to Share? How Location Sharing Is Changing Our Relationships\u003c/a> — \u003ci>Modern Love Podcast\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.reuters.com/lifestyle/perfection-without-connection-how-ai-is-becoming-digital-wingman-2025-10-04/\">‘Perfection without the connection’: How AI is becoming a digital wingman\u003c/a> — Hani Richter, \u003ci>Reuters\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.theatlantic.com/family/2025/09/ai-matchmaking-online-dating/684386/\">The Doomed Dream of an AI Matchmaker\u003c/a> — Faith Hill, \u003ci>The Atlantic\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.matchmakermaria.com/book\">Ask A Matchmaker: Matchmaker Maria’s No Nonsense Guide to Finding Love\u003c/a> — Maria Avgitidis, \u003ci>Matchmaker Maria\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.bustle.com/articles/157064-is-u-hauling-real-heres-whats-behind-the-lesbian-stereotype\">Is U-Hauling Real? Here’s What’s Behind The Lesbian Stereotype \u003c/a>— Lea Rose Emery, \u003ci>Bustle\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.pagingdrlesbian.com/p/whats-the-deal-with-u-haul-lesbians\">What’s The Deal With U-Haul Lesbians?\u003c/a> — Kira Deshler,\u003ci> Paging Dr. Lesbian\u003c/i>\u003c/li>\n\u003c/ul>\n\u003cp>Want to give us feedback on the show? Shoot us an email at \u003ca href=\"mailto:CloseAllTabs@KQED.org\">CloseAllTabs@KQED.org\u003c/a>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Follow us on\u003c/span>\u003ca href=\"https://www.instagram.com/closealltabspod/\"> \u003cspan style=\"font-weight: 400\">Instagram\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> and\u003c/span>\u003ca href=\"https://www.tiktok.com/@closealltabs\"> \u003cspan style=\"font-weight: 400\">TikTok\u003c/span>\u003c/a>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003ch2 id=\"episode-transcript\">Episode Transcript\u003c/h2>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">This is a computer-generated transcript. While our team has reviewed it, there may be errors.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003cb>Morgan Sung, Host: \u003c/b>\u003cspan style=\"font-weight: 400\">Look, covering what we cover on this show, things right now can feel pretty bleak — surveillance culture, environmental injustice, the erosion of constitutional rights, the way algorithms silo and divide us.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">At a time when it feels like the machines are taking over, we thought we could spend an episode reminding all of you of what makes us most human: Love. And what better time to do that than a commercialized holiday designed to sell mass-produced chocolate? \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Welcome to our Valentine’s Day episode! Today, we have a little heart shaped box of chocolates for you: three stories about how we connect as humans … even in this modern digital hellscape.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Whether it’s through a human matchmaker, in a sea of AI-powered dating apps, or stumbling across a comment thread of hot singles in your area. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Or, literally finding the one and that involves unpacking a very thorny relationship debate: Do you share your location with your partner? \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Let’s get into our first story today. Love ‘em or hate ‘em, dating apps have been part of the romance ecosystem for over a decade. And they can be exhausting. But, we live so much of our lives online these days, and it’s not easy to meet someone in real life either. So some people have taken it upon themselves to play digital matchmaker. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Let’s open up a new tab: Doom scroll speed date. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So picture this: It’s late at night, you’re doomscrolling. Just consuming content until your brain shuts down and you can finally fall asleep. And then you come across a guy who also appears to be laying in bed, in the dark, in the same situation as you. And he starts talking directly to you, through the screen. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">[\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Audio clip from the TikTok account @thisshouldbeatrend\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">]\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\"> Oh, hi. It appears as though we’re both doom scrolling at the same time right now. Uh, how, how’s it going? What the hell’s going on on your feed right now?\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">These are doomscroll dates. It’s like a meet-cute, in the middle of the night when neither person should be awake. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">[\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Audio clip from the TikTok account @thisshouldbeatrend\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">]\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\"> Actually, you know what? Don’t answer that. Um, it’s getting late. You should probably go to bed and I should probably go to bed, so it was cool bumping into you. \u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Joseph Manzo, also known as Jojo Manzo, also known by his TikTok handle, ThisShouldBeATrend, started his TikTok account as marketing research for his job. Then last year, on a whim, Jojo started a series where he pretended to take viewers on dates in the middle of a doom scrolling session.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">People started really responding to his series. And Jojo realized that he could use his platform to play matchmaker. So he put together what he calls the doomscroll speed date. I’ll let Jojo tell the story. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Jojo Manzo, Guest:\u003c/b>\u003cspan style=\"font-weight: 400\"> So I noticed how many people in the comment sections of the doom scroll date videos that I was putting out. I, I feel like everyone’s just like craving connection, you know? Speaking for myself, I love being the matchmaker. Like I, I really want to put a bunch of people in a room just to see what happens and hope that some of them fall in love or some of them like connect in some way, shape, or form.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> So Jojo posted a video asking his audience to respond with comments, and laid out some instructions.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Jojo Manzo:\u003c/b>\u003cspan style=\"font-weight: 400\"> So, basically the ground rules of this, uh, doom scroll, speed date, is what I called it, is basically post a photo of yourself or a meme that you really like, and then your age and where you’re from. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Once people did that. Other users were encouraged to leave a reply underneath with a photo of themselves or another meme that might match the energy, and whoever left the original comment, was the only person that is allowed to reach out to someone who replied to them. So that way it kind of respected boundaries on everyone’s parts.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">The comments poured in, gym selfies, polished headshots, goofy unposed photos that you probably wouldn’t find on a typical dating app profile and lots of memes. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Jojo Manzo:\u003c/b>\u003cspan style=\"font-weight: 400\"> This user said Dallas, Texas with a meme of a very nefarious cartoon just kind of sticking out their tongue, all like, and then someone said, ain’t too far drive for me with the eye emojis. But as this user, so absolutely put, “I don’t have a meme, but I did see this cool apple in the store the other day. This is flirting, right? Why does this feel like a better dating opportunity than hinge? “\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Someone decided to post a photo of them on Halloween, dressed as Benjamin Franklin, and yes, this is a woman dressed as Benjamin Franklin, uh, with a 0.5 camera selfie, and also put some of their music taste \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Jojo’s doom scroll speed date video got thousands of comments overnight. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Jojo Manzo:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think that post resonated with people so well is because I was almost selling them on a pitch to be like. H Hinge and Bumble aren’t working, but TikTok might work Dating app algorithms are very much like Instagram, like everyone really curates their profiles, whereas I feel like people on TikTok are. A lot more comfortable in being careless. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">That kind of just develops this opportunity for people to not feel like there’s so much pressure. like it is a casual interaction. You either connect or you don’t \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung\u003c/b>\u003cspan style=\"font-weight: 400\">: While a lot of people \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">did\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\"> put themselves out there in the comments, they weren’t getting many replies … \u003c/span>\u003c/p>\n\u003cp>\u003cb>Jojo Manzo:\u003c/b>\u003cspan style=\"font-weight: 400\"> All the comments that were coming in were largely women:, \u003c/span>\u003cb>“\u003c/b>\u003cspan style=\"font-weight: 400\">The comments are full of baddies, but I’m not seeing a male in New York City.” The straight men were not making moves. I actually left a reply to somebody who had asked, “Where are all the men at?” And I think one of my comments verbatim was, “Yo! Respectfully, y’all aren’t flirting enough.” And that comment got lit up with likes and then a lot of replies started coming in for the people who already posted.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Jojo Manzo:\u003c/b>\u003cspan style=\"font-weight: 400\"> “38-year-old anime nerd in Columbus, Ohio. Forgive the gym photo, don’t have a lot of full body pictures.” And it’s, it’s a dude in the gym, \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Uh, that this person sent high with five eyes and a classic smiley face really, really cheesing. Aw, she’s so cute. With a little cardigan on and the glasses. Aw, I hope they work out. I hope they get to meet up.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">I did not follow up with anyone. Quite frankly, there are thousands of comments on that post that I would have to, I would have to doom scroll the comment section that that’s how many there are and that’s how much time it would take. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But I think some of the, these ones, like I just mentioned, might have a little bit of merit and I’ll need to reach out to them on the side. Just be like, so, uh, you guys meet up yet? and then there were a lot of, there was actually a lot of requests for me to do this again, but to do it by city, which I haven’t done yet.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">I really do think this experiment was a success. I mean, my head canon is that there’s at least one potential couple now, you know, I, I really do feel like. This was a good exercise for people to put themselves out there and, um, for either starting the conversation or to drive the conversation. Um, and man, I really, really hope that I can be invited to somebody’s wedding someday\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Jojo Manzo tapped into people’s frustration with dating apps and swipe fatigue and tried to DIY a solution. Like he said, he likes playing matchmaker. Tech companies also say they have a solution, with the hottest feature in dating apps right now: AI matchmakers. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But will they actually help? Well, let’s open a new tab. What are AI matchmakers missing?\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">To be clear, these aren’t AI companions that would replace human dates. These are AI-powered features to help users connect with dates. Like one called Amata, that talks to users, and then describes them to potential matches. Or Rizz, the digital wingman that analyzes screenshots of messages, and generates a quippy, conversation-sparking response. Sliding into DMs? You can outsource your flirting! There are now dozens of apps that offer AI-powered relationship advice. A dating coach in your pocket, available 24/7. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">All of these features are designed to alleviate swipe fatigue: the mental, emotional, and physical burnout of modern dating. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But I wanted to hear from a human matchmaker about why she’s so suspicious of integrating AI features into dating apps, and what it really takes to find a match. What’s the secret sauce to meeting new people?\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">This is Matchmaker Maria.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis, Guest:\u003c/b>\u003cspan style=\"font-weight: 400\"> I am Maria Avgitidis better known as Matchmaker Maria, and I am the founder of Agape Match, which is a matchmaking service based out of New York City. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">She’s also an author, and the host of the podcast Ask A Matchmaker. Maria comes from a long line of matchmakers. Before her, her grandmother, her great grandmother, and her great great grandmother were matchmakers in Greece. These previous generations lived through times of famine and political unrest. So back then, matchmaking was really more about building alliances between families. \u003c/span>\u003c/p>\n\u003cp>\u003cb>\u003cbr>\n\u003c/b>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> And so when I say alliance, you have to think about bartering and trade. And you know, if my family makes milk and your family makes glass bottles, that’s a pretty good match. So these are the things that they were thinking about.They weren’t thinking about are these two people in love? They were thinking about are these families gonna get on. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">You know, when my grandmother was matchmaking, first of all, there’s no computers, let alone the internet, let alone mobile phones where we would swipe on potential soulmates while sitting on the couch. And a lot of my clientele now in 2026 and didn’t just start now, it started, I wanna say 11 years ago. In 2015 we started getting the new audience of people who just felt a lot of dating fatigue.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So it, they didn’t have problem going on dates, you know, they could open up an app, but if it takes too long to go from online to offline, you can feel a bit of dating fatigue. But in 2026 what I see the biggest difference in singles is how the algorithm and also how an AI can reaffirm things that might not necessarily be the right thing for us. And I think about that a lot because, there is a rise in AI in dating.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> Yeah. I’m so glad you brought up AI because that’s what we’re here to talk about today. the biggest trend in, in dating app tech right now is so-called AI matchmaking. Everyone’s trying to get their LLMs to be the next cupid. Um, a lot of them use AI chatbots to basically ask users questions and then match them with other users based on their answers so that they don’t have to build a profile, they don’t have to swipe, removing a lot of that friction, you know, what do you make of this trend?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> Um, first of all, I resent the fact that it’s called matchmaker. just because I’m maybe a generational matchmaker. I know what it takes to be a professional matchmaker. It’s so much about community building. At the end of the day, you know, matchmaking is considered one of the oldest professions.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">It ranks up there with a midwife and uh, and sex work and, The reason why matchmaking has always existed is because dating is a communal activity. You know, don’t look at yourself right now if you are single, laying on the couch, swiping while an episode of Friends or Big Bang Theory playing in the background.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">That’s not what dating, that’s not what courtship is supposed to be like. It’s supposed to be your parents meddling. It’s supposed to be your cousin setting up with their friends. It’s your friends setting you up with their friends and you meeting their coworkers at a barbecue. Like dating is a communal effort, ’cause we were not meant to date alone. Humans have this instinct to connect. So that’s the first part, but now what is it exactly doing? And it goes back to my suspicions of, you know, what algorithms and AI can do. I’m not saying that they’re not helpful in certain elements of our jobs, \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">You know, I just actually put the privacy policy of a social media site on my ChatGPT to be like, what am I, what’s wrong with it? You know, and like, let me know so I don’t have to read the whole privacy policy. So I’m not saying that there’s not some really great benefits with having ai, um, help us, but I do feel like people have a very poor perception of who they actually are.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">I think when you talk to an AI, you wanna say really good things about yourself. You’re not necessarily being tasked to look at yourself critically and. Because the AI is built to reaffirm you, even if you’re making a very bad decision. So now take it to dating, what questions are these apps asking to really get to know you, to really understand what kind of partner you will be? \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">I think a chat bot can do a really great job at making some assumptions on your horoscope or numerology or your Enneagram because a lot of content in on the internet already exists, where it pulls from. I wonder what kind of content it would pull from to help someone who is experiencing extreme loneliness. And then it goes back to the end of who is this for? \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">No one’s building an AI matchmaking company from the goodness of their heart. There’s probably gonna be investors, there’s probably gonna be shareholders. There’s probably a company that wants to buy it and someone’s gonna profit. And I’m not saying that a dating company or a dating service provider should not get paid for the work that they do. They should absolutely get paid. I’ll be the first to say it. Hello!\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">But I, as a human matchmaker, have a motivation to get my client into a relationship as quickly as possible, because as a human being, I don’t wanna talk to my clients longer than I have to. Right? Like, I really want them in relationships because I want them to leave me alone. That’s not, that’s an optimistic way of looking at it. Right? I wanna be good at my job. I wanna be a good matchmaker. Right? But dating companies, they don’t have that, they can tell us, oh, you know, it’s not just about shareholders.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Like, we wanna help people fall in love. Okay. But you, you, you’re not creating apps that are providing that safe environment. Women are looking for. And you are showing men, women that don’t wanna date them, so they’re having a terrible dating experience and all this because they get to pay every month their subscription to make the shareholders happy.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> a lot of these dating apps or a lot of these, I, I know you hate the term, but that’s what they’re calling themselves, AI matchmakers, um, report to. Yeah. Just take that kind of friction out of, swiping,out of like having to sift through all these new people and all these new profiles. I mean, Facebook’s dating assistant for example, it works by basically telling the chat bot, uh, a bunch of unique traits that you’re looking for in a partner and they will present you with matches. And the example that meta itself used was find me a Brooklyn girl in tech and.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The chatbot will present profiles of Brooklyn Girls in Tech. I, it’s not dissimilar to what you do, but also, you know, it’s, it seems to be the final evolution of everything that people have been complaining about when it comes to dating apps.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> We are all living pretty frictionless lives in 2026 in the United States. What I mean by that is you do most things that you need to do on technology on your phone. You can order food through Uber Eats. You can order a car through Lyft you can go to the Starbucks checkout line and actually use the app, not have to interact with a barista at all. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And so when you look at dating, I just said before that, you know, dating was never meant to be done, like solo. It’s supposed to be a communal thing because at the end of the day, should you two work out, the alliance of family is still there. And it, that is important because family is what determines our long-term values, even the ones we don’t agree with. that is where our attachment comes from.That is where our initial beliefs, our initial philosophies in life come from. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Like it’s all developed from these families that we are a part of and what we might create, so for dating apps or AI matchmakers, which I hate that I’m even using that word, but whatever, um, what I find really shocking is that it’s because the environment is so frictionless that people are experiencing dating fatigue. Why would you make it even more frictionless? Like, I don’t know how that helps people. and by the way, I’m not anti dating app, but we, we, you don’t have to participate in it.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">There is a world out there where you could use. An an online tool to get offline. And those tools are called Eventbrite. There’s also social clubs in New York. The fastest growing social club is New York City Backgammon Club. Uh, people, hundreds of people show up to play an ancient game.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> They put their phones away. And I know that sounds for some people it’s like, ‘oh my God, you want me to go out?’ But you wouldn’t be thinking, this is weird. If it was 2016 or if it was 2006. But now that we have worked from home, now that we have these hybrid work schedules, which again, I’m not against, I think these are fantastic opportunities, but if you’re gonna work from home,\u003c/span> \u003cspan style=\"font-weight: 400\">that means you have to put in even more effort to actually be involved in social events.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> Yeah. You’ve really talked about how friction is necessary for. Community. You need to be a little uncomfortable to meet people, and that community is the secret to relationships. Can you expand on that?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> The reason why I say that you have to fill up a social calendar is because it’s not just romantic relationships, but friendships. We have this idea that friendship is supposed to be organic, but romantic relationships are supposed to be intentional. And it’s actually the reverse. Your friendships have always been intentional, right? The friendships you made in high school or in elementary school, it wasn’t your intention, but your parents intended to live in that neighborhood.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">You and your group of friends went to the same school and you met, and through proximity, you became friends. You see this with your college friends, you see this with your work friends. You see this with most adult friendships, that these were intentional choices that had you meet this person.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So to think that friendship is now organic, it really collapses like how we make friends, because you typically don’t make friends just walking in the supermarket. more than half of you’re wearing AirPods when you go in there. So you know, no one’s really talking to you either. So. The way to create any sort of relationship is we have to have the baseline foundation of friendship.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> Well, friendship can only happen with two things in this formula, proximity and familiarity. If your algorithm is only showing you one single race, one single body type, one single lifestyle, then that is what you’re familiar with. And I can understand when people say to me, I’m just not attracted to this, or I’m not attracted to that. I, I get it. Your, your own upbringing is going to influence what you are familiar with. Right? But then there’s that proximity and that re, you know, proximity is also about repetition. You have to have that time invested in that person. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So if you were to develop friendships, if you really put that as your goal in 2026, the odds of you getting a relationship through this friendship circle, through this brand new social circle would exponentially grow. Because the people that are going to have the most influence over what your future looks like at this point is whoever is new to that social circle that you’re developing, \u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> I remember when I met my spouse, my husband, the people that introduced us, who I intentionally met, I actively did things to meet these people. I had only met them three months before and they completely changed my life and I will forever be grateful for them. But that’s it though, is why did that friendship flourish? Familiarity, proximity. I was constantly seeing them, so that way when I met the rest of their friendship circle. I was familiar with the values that both my spouse and our mutual friend shared.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">What my grandmother, her mother, and her grandmother did really well was build community and they also understood that marriage was a long term commitment, not necessarily by just two people, but by two families because you know, they had a village and that village has to be there for each other.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> Thank you so much for joining us.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Maria Avgitidis:\u003c/b>\u003cspan style=\"font-weight: 400\"> Thank you for having me.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>\u003cbr>\n\u003c/b>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">That was Matchmaker Maria, the host of the podcast Ask a Matchmaker and author of the book, Matchmaker Maria’s No Nonsense Guide to Finding Love.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">So we’ve been talking about how to find someone online and in real life — and hate to break it to you, but sometimes that does involve going outside. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But once you’ve found the one do you keep tabs on them? That’s after this break.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">So this episode is all about finding love in this very online landscape. And so far, we’ve heard about how people are finding connection — whether it’s through a matchmaker, an AI-powered dating app, or a doom scroll speed date. Now, for the last chocolate in our Valentine’s Day assortment, it’s time for a story about literally finding your love … Or at least, finding your love’s location. And this one’s personal for me. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Ready? How about opening one last tab?: Did I digitally u-haul?\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">In Chinese folklore, there is the Red Thread of Fate. It’s a magical red cord that connects lovers who are destined to be together, no matter what happens. The lore says that the old god of matchmaking binds the couple together by tying the cord around their ankles or their pinkies, depending on who you ask. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Although the cord might twist and tangle, it’ll never break. They’ll always find their way back to each other in the end. Today, we just have Find My Friends. With this nifty little app, you can see all your loved ones as little dots on a map, whenever you want! \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">I share my location with over a dozen people — family members, close friends, and my partner. Over the holidays, a relative who isn’t much older than me was shocked that I’m so cavalier about sharing my location with others. Especially because we just put out an episode on digital hygiene and personal security. And their reaction made me reevaluate some of my online habits: Am I a digital u-hauler? \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">If you aren’t familiar with this, u-hauling is a lesbian stereotype. Many queer women are inclined to develop intense emotional bonds and commit to new relationships, very quickly. So quickly, they move in together. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">[Audio clip from TikTok account @Madeitoutpodcast]\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">What does a lesbian bring on a second date? A u-haul! \u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">That was comedian Lea DeLaria recently retelling her 30-year old joke. She first told it during her comedy special in the 90s, and the u-haul lesbian has been a community-defining punchline ever since. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And now, the so-called “urge to merge” is influencing digital habits, too. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">I have managed to avoid the stereotype of actually u-hauling. It took me well over a year of dating, and before that, eight years of friendship, to move in with my partner. And in previous relationships, I’d always been adamant that we really know each other before sharing a home. In fact, I didn’t even want to share an Instagram grid. Up until my partner and I got together, I had never hard launched a girlfriend. I always had very firm boundaries in relationships. But when it comes to sharing my location? Maybe it’s a different story. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And I’m definitely not the first queer person to hop into the proverbial digital u-haul. For this story, our team asked people to send voice notes about their experiences with location sharing and romance. Our producer Maya Cueva got this voice note from her friend, Taj. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Taj:\u003c/b>\u003cspan style=\"font-weight: 400\"> I sent this person, who I was dating, my location and I thought that was fine. They shared their location with me uh, really early on, like probably in the first, like month or two. And at the time I shared locations with all my friends, like 15 people at this time, like, I didn’t think anything of it. Did it early on. Had no idea it was called digital U-Hauling.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung\u003c/b>\u003cspan style=\"font-weight: 400\">: Ok, it’s not really a thing. I made it up, because I’ve done it so often. \u003cb> \u003c/b>I may not be a serial u-hauler, but I am definitely guilty of \u003ci>digital\u003c/i> u-hauling. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And it may be a surprise that I myself am guilty of this, because, as a tech journalist you’d think that I’d be more guarded about this. Right? \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But sharing my location like that felt like wearing my heart on my sleeve. Here! I’m giving you access to my whereabouts all the time! I’m trusting you to find me, but only when it’s socially appropriate! And I would never expect the object of my very trackable affections to send me \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">their \u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">location — although, whenever they did reciprocate, it was always like, a nice affirmation that we were on the same page. And more importantly, it was convenient. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">My friend Tanya, though, has a completely different approach to this than I do. Tanya is a tech journalist too, and she takes privacy pretty seriously. She sent me this voice note: \u003c/span>\u003c/p>\n\u003cp>\u003cb>Tanya Chen:\u003c/b>\u003cspan style=\"font-weight: 400\"> it’s not that I refuse to share my location, especially with, close, uh, trusted friends and family and I have, it’s just something I really prioritize just to be unsearchable and unknowable, just to kind of like be able to exist freely without people knowing where I am. Or bothering me. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">I do not like knowing, you know, where I am. I do like knowing where you are though, but you can’t have a one way situation, uh, relationship as it turns out like that. so if I were to offer my own thoughts on this yeah.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Just to be really precious about like who you share it with, I mean, for the obvious reason, like precarious stalking stuff. Right? it’s an absolute right. And even, um, now something that’s kind of rare to just like, not have anyone find you. Um, love you. Bye. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung:\u003c/b>\u003cspan style=\"font-weight: 400\"> U-hauling may be a lesbian stereotype, but the practice of sharing locations is of course, not exclusive to sapphic relationships. And It’s not always a philosophical debate about privacy and personal freedom. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">A lot of times, it’s just a matter of practicality. Like, I have these friends, Mandy and Jackson. They’re engaged now, been together for six and a half years, and they’ve been sharing their location for most of their relationship. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Mandy Seiner:\u003c/b>\u003cspan style=\"font-weight: 400\"> Jackson only shares his location with me, but I actually share my location with 14 people, including my mom. I just, I like to look at my little sims and see where my friends are. When do you check my location? \u003c/span>\u003c/p>\n\u003cp>\u003cb>Jackson Maxwell:\u003c/b>\u003cspan style=\"font-weight: 400\"> it’s pretty rare that I do, uh, Mandy recently had a foot surgery a few months ago, and, uh, getting around, uh, with limited mobility on the New York City subway system, really not easy. Uh, getting around on the streets also not easy, so I would just double check \u003c/span>\u003c/p>\n\u003cp>\u003cb>Mandy Seiner:\u003c/b>\u003cspan style=\"font-weight: 400\"> and similar, I mean, Jackson making sure I’m okay. but Jackson used to have. seizures. and so if he was out like taking a walk or running errands and I hadn’t heard from him for a while, it gave me a lot of peace of mind to be able to see where he was and know that if something happened and he was stuck somewhere, that I would be able to come find him.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\"> I think of our long-term partnership or any long-term partnership as being like the buddy system in school. Like you always have to know, be with your buddy and know where your buddy is. And that’s what, that’s what having a fiance is, is the buddy system. so I just gotta be able to check on my buddy. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Location sharing in relationships has been a decade long debate at this point. It’s super polarizing. Some see it as another form of surveillance, while others can’t trust their partners without location sharing. Like, for my friend Amanda, location sharing is a sticking point. Not between Amanda and her boyfriend, but between the couple and everyone else they know. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Amanda Silberling:\u003c/b>\u003cspan style=\"font-weight: 400\"> I am very online. I am an internet culture reporter. I am professionally, very online. I share my location with a bunch of people, but I don’t have my boyfriend’s location.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">It is interesting to me how some friends, when I’ve told them I don’t have his location, they’re like, what are you doing? That’s a red flag. Like, is that okay? And I’m like, I don’t think he’s hiding anything. and I don’t think that we should assume that not sharing your location means you’re hiding something. Because like. Like, I think it’s very reasonable to not want someone to know where you are at all times of the day, like as long as he texts me when he gets home, if he’s out late, I don’t really care that I don’t have his location. But then it’s funny because some of our other friends have been like, I would be worried if you did have your, that their location, like that’s a sign of distrust. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">It’s almost like a micro generational gap where people born in like 1998 think it’s weird that I don’t have my boyfriend’s location and people born in like 1994 are like, it would be really weird if you had it.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">There are legitimate reasons to hide or obscure your location, and it’s not always to hide cheating or anything nefarious. On this show, we’re always talking about the surveillance state, and how our right to privacy is getting chipped away every day. Big tech companies are collecting all of our data and selling it off to the highest bidder, all the time. And at the individual level, people do abuse these apps to stalk and monitor and control others. My friend Anna is a journalist who’s covered sex and relationships for years, so I consider her an expert in the realm of love and the internet. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Anna lovine:\u003c/b>\u003cspan style=\"font-weight: 400\"> So I’m pretty ambivalent about location sharing because it’s absolutely a tool to surveil people and I ultimately think that breeds more paranoia and, honestly hiding things that don’t need to be hidden. I generally think that more surveillance doesn’t work and just like encourages people to find loopholes.\u003c/span>\u003cspan style=\"font-weight: 400\"> \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">That being said, Anna and her fiancee, Kat, do share their locations with each other. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Anna lovine:\u003c/b>\u003cspan style=\"font-weight: 400\"> and I prefer it that way. I think it’s a great utility. And I ultimately think if someone, if you share your location and someone’s doing something nefarious, they will figure out a way to, um, not be seen. And even in like other ways where you don’t really want someone to know what you’re doing. Like last year when I was. Planning on proposing, um, a week before Kat had plans. So I went to the location and I swapped the location of my device to my iPad. So if Kat did check my location, in that instance I was like, oh, I need her to see that I’m home. So I changed my location. Bu that was like, so galaxy-brained. I was like, what am I doing? But hey, she didn’t find out.\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">There \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">is\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\"> a degree of vulnerability involved in sharing locations, especially in a new relationship. In a way, it’s like giving a piece of yourself to another person. Screw the predestined red thread of fate! With a couple of taps, you can give someone\u003c/span> \u003cspan style=\"font-weight: 400\">the other end of a digital tether to yourself. No old god of matchmaking needed! \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But not everyone is comfortable with that. My friend Harriet has the complete opposite approach to new relationships than I did. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Harriet Weber:\u003c/b>\u003cspan style=\"font-weight: 400\"> I would need to build a lot of trust with someone before wanting to do that. It, it was even a big deal to me to share my location with friends. Um, and I only started doing that because I’ve been going on dates, uh, with total strangers. So if you’re my friend and I’ve shared my location with you, that is a big deal. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">I’m honored to be one of the select few that Harriet does share her location with. We swapped locations when she got back on the apps, and wanted to make sure that her friends knew that she got home safe. And since then, it has been really convenient. Like, having each others’ locations came in handy when we were trying to find each other in a crowded park during Pride. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Like many other people in this story, Harriet is also a tech journalist. Hey, a lot of my friends are, ok? And I, as well as a lot of my friends, are hyperaware of the fact that convenience often comes at the cost of personal privacy. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Harriet Weber:\u003c/b>\u003cspan style=\"font-weight: 400\"> Something I have feelings on myself is, um, the feeling of being surveilled. It’s so abstracted that it’s not really in my face, like a camera would be in my face. For example. If, if a camera’s in your face, you’re gonna act a little different, um, regardless of what you’re doing. There’s just something about it that reminds me a little bit too much of like, spyware.I guess it just makes me a little bit uncomfortable.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">This is something I had grappled with, amid all of my digital u-hauling antics. You’re giving the other person the \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">option\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\"> to surveil you, sure, but you’re also trusting that they won’t. The social contract dictates that location sharing is a sacred bond. When you opt in, you’re agreeing that you’ll only use that connection when it’s appropriate. To me, the inherent vulnerability in location sharing is what makes it feel like such a romantic gesture. I mean, it’s commitment, right?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Taj:\u003c/b>\u003cspan style=\"font-weight: 400\"> I don’t recommend it. Clearly, I think it is a little too much.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">This is Taj again. They had shared their location after just a month of dating their new girlfriend. Long story short, they aren’t together anymore.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Taj:\u003c/b>\u003cspan style=\"font-weight: 400\"> I think it put a lot of stress in like, I don’t know, a weird surveillance on the relationship and there was a few times where it was like, okay, she could see my location. And she’s like, oh, like, ‘what’s up? You haven’t hit me,’ versus like, oh, maybe you’re just at home focusing on yourself. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">It only takes one weird experience to drain the romance out of location sharing. Years ago, amid a breakup, I felt that exact sense of surveillance that Taj was talking about. The whole thing made me a lot more parsimonious about sharing my location especially when there are romantic stakes involved. When it came to finding my dates in crowded places, I had become a big fan of the “share for one hour” option. The other person can see where you are, but that link expires. You get all the convenience, without any of the commitment or vulnerability. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But then when \u003c/span>\u003cspan style=\"font-weight: 400\">is\u003c/span>\u003cspan style=\"font-weight: 400\"> the right time to \u003c/span>\u003cspan style=\"font-weight: 400\">permanently\u003c/span>\u003cspan style=\"font-weight: 400\"> share locations? When do you take that leap of faith? My friend Anna weighed in on this again. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Anna lovine:\u003c/b>\u003cspan style=\"font-weight: 400\"> I don’t remember having a discussion like, oh, are we gonna share locations now? Or, oh, can I have your location? I’m sure it was an instance where, like, oh, the subway’s down and I’m gonna be late, so why don’t, I’m gonna give you my location so you can see where I am. It definitely felt good. It didn’t feel like as significant as, say, becoming girlfriends or obviously like moving in together or something like that. But it felt nice. It’s like an even deeper level of trust.\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">My days of digital u-hauling, of sharing and then un-sharing with new people, came to an end three years ago, when my partner and I got together. We were best friends for nearly a decade at that point, and had each others’ locations the entire time. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">By the time we finally started dating, we had already established a routine of following the other person’s little blue dot to find each other — at concerts, at the farmer’s market, and yes, even as friends at the giant IKEA in Burbank, California. In fact, I didn’t know her address for a good year, because I would just drive to her location on Find My Friends. Although we didn’t \u003c/span>\u003cspan style=\"font-weight: 400\">literally\u003c/span>\u003cspan style=\"font-weight: 400\"> u-haul, we were already sharing this hugely vulnerable connection. I don’t remember when we actually \u003c/span>\u003cspan style=\"font-weight: 400\">started\u003c/span>\u003cspan style=\"font-weight: 400\"> sharing our locations with each other. But I like to think that the red thread of fate bound us together long before an app ever did. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">In all of my digital u-hauling, things would end, and I would inevitably cut that tether — digital and emotional. But this time, I know it won’t break. \u003c/span>\u003cb>\u003c/b>\u003c/p>\n\u003cp> \u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Special thanks to our friends for sending us their location sharing stories: Taj Weaver, Tanya Chen, Mandy Seiner and Jackson Maxwell, Amanda Silberling, Anna lovine, and Harriet Weber. If there’s anything I love more than love stories, it’s a juicy voice note. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Ok, happy Valentine’s day, lovers. Let’s close all these tabs. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Close All Tabs is a production of KQED Studios, and is reported and hosted by me, Morgan Sung.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">This episode was produced by Maya Cueva, with support from Gabriela Glueck. It was edited by Jen Chien, who is KQED’s Director of Podcasts.\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\nOur team includes editor Chris Hambrick and senior editor Chris Egusa, who also composed our theme song and credits music. Additional music by APM. Brendan Willard is our audio engineer.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Audience engagement support from Maha Sanad. Katie Sprenger is our Podcast Operations Manager, and Ethan Toven-Lindsey is our Editor in Chief.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Some members of the KQED podcast team are represented by The Screen Actors Guild, American Federation of Television and Radio Artists. San Francisco Northern California Local.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">This episode’s keyboard sounds were submitted by my dad, Casey Sung, and recorded on his white and blue Epomaker Aula F99 keyboard with Graywood v3 switches, and Cherry profile PBT keycaps. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Ok, and I know it’s podcast cliche, but if you like these deep dives, and want us to keep making more, it would \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">really \u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">help us out if you could rate and review us on Spotify, Apple podcasts, or wherever you listen to the show. Don’t forget to drop a comment and tell your friends, too. Or even your enemies! Or… frenemies? And if you \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">really\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\"> like Close All Tabs and want to support public media, go to donate.KQED.org/podcasts.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Thanks for listening! \u003c/span>\u003c/p>\n\u003cp> \u003c/p>\n\u003cp> \u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"title": "How the AI Data Center Boom Impacts Black Communities",
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"content": "\u003cp>\u003ca href=\"#episode-transcript\">\u003ci>View the full episode transcript.\u003c/i>\u003c/a>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Picture this… You move to a cozy home in an idyllic neighborhood: fresh air and birdsong in the morning and gorgeous sunsets at night. \u003c/span>\u003cspan style=\"font-weight: 400\">One day, you wake up to find an AI data center is being built right across the street. Your view of trees turns into piles of dirt, the songbird’s trill replaced by the hum of machinery. That’s the reality for many Atlanta metro area residents right now, facing an explosion of AI data center construction. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">In this episode, Morgan is joined by \u003c/span>\u003cspan style=\"font-weight: 400\">reporters DorMiya Vance and Marlon Hyde from WABE in Atlanta\u003c/span>\u003cspan style=\"font-weight: 400\">. Vance and Hyde recently looked into why so many companies are targeting the Atlanta suburbs for their builds. They’ll break down what this means for the infrastructure of local energy companies, how to contextualize this trend within the historical strain placed on predominately Black communities, and what can be done to prepare for “stranded assets” if the bubble bursts.\u003c/span>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC1658905284\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003cstrong>Guests:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.wabe.org/people/dormiya-vance/\">\u003cspan style=\"font-weight: 400\">DorMiya Vance\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">, Southside reporter at \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">WABE\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.wabe.org/people/marlon-hyde/\">\u003cspan style=\"font-weight: 400\">Marlon Hyde\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">, business reporter at \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">WABE\u003c/span>\u003c/i>\u003c/li>\n\u003c/ul>\n\u003cp>\u003cstrong>Further Reading/Listening:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.wabe.org/data-centers-are-growing-faster-in-atlanta-than-anywhere-else-in-the-us/\">\u003cspan style=\"font-weight: 400\">Data centers power our online lives. The business is growing faster in metro Atlanta than anywhere else in the US\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Marlon Hyde, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">WABE\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.wabe.org/south-atlanta-residents-brace-for-major-data-center-development/\">\u003cspan style=\"font-weight: 400\">South Atlanta residents brace for major data center development \u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">— DorMiya Vance, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">WABE\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://arstechnica.com/ai/2026/01/microsoft-vows-to-cover-full-power-costs-for-energy-hungry-ai-data-centers/\">\u003cspan style=\"font-weight: 400\">Microsoft vows to cover full power costs for energy-hungry AI data centers\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Benj Edwards, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Ars Technica\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://capitalbnews.org/data-center-south-carolina-black-community/\">\u003cspan style=\"font-weight: 400\">After a White Town Rejected a Data Center, Developers Targeted a Black Area\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Adam Mahoney, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Capital B\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://capitalbnews.org/musk-xai-memphis-black-neighborhood-pollution/\">\u003cspan style=\"font-weight: 400\">A Historic Black Community Takes On the World’s Richest Man Over Environmental Racism\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Adam Mahoney, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Capital B\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://mediajustice.org/wp-content/uploads/2025/09/MediaJustice-Data-Centers-Report.pdf\">\u003cspan style=\"font-weight: 400\">The People Say No: Resisting Data Centers in the South\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Media Justice\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.washingtonpost.com/dc-md-va/2026/01/01/data-centers-prince-georges-county/\">\u003cspan style=\"font-weight: 400\">Data centers spark a ‘fight for the soul’ of this mostly Black Maryland county\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Lateshia Beachum, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">The Washington Post\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.theguardian.com/technology/2026/jan/26/georgia-datacenters-ai-ban\">\u003cspan style=\"font-weight: 400\">Georgia leads push to ban datacenters used to power America’s AI boom\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Timothy Pratt, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">The Guardian\u003c/span>\u003c/i>\u003c/li>\n\u003c/ul>\n\u003cp>Want to give us feedback on the show? Shoot us an email at \u003ca href=\"mailto:CloseAllTabs@KQED.org\">CloseAllTabs@KQED.org\u003c/a>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Follow us on\u003c/span>\u003ca href=\"https://www.instagram.com/closealltabspod/\"> \u003cspan style=\"font-weight: 400\">Instagram\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> and\u003c/span>\u003ca href=\"https://www.tiktok.com/@closealltabs\"> \u003cspan style=\"font-weight: 400\">TikTok\u003c/span>\u003c/a>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003ch2 id=\"episode-transcript\">Episode Transcript\u003c/h2>\n\u003cp>\u003ci>This is a computer-generated transcript. While our team has reviewed it, there may be errors.\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Up until recently, the neighborhood of Planters Ridge in Fayetteville, Georgia was just another cozy suburb outside of Atlanta.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">And it was like real chill, real quiet, like one of those sort of like sleepy neighborhoods.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">This is DorMiya Vance. She’s a reporter at WABE in Atlanta, and she covers the city’s Southside and the suburbs around it, where Planters Ridge is.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">Nothing too crazy, just nice woodland area, kind of cul-de-sac. But like, as soon as sort of the trees started coming down, the construction started, it just looked, it looked crazy. And like the way her house is set up, she can see all of it through her front window.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">After reporting, DorMiya talked to this resident, Kecia Scott. Kecia had bought her house in 2024. She moved into what she thought was a sleepy neighborhood, not too far from the city, but just suburban enough for some peace and quiet. And Kecia spent a lot of time and money renovating her new home—a crisp, modern house with a floor-to-ceiling front window and views of the cozy cul-de-sac surrounded by woodlands. And then, less than a year after she moved in, the construction started.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">So it was like, torn down trees, like no more green land, just woods and tractors and machines. And then like her neighbors in front of her, they either moved or sold their house because of the construction. However, Miss Kecia, she didn’t. Like, she had just built her house. She wasn’t trying to leave despite, you know, everything that happened and despite her neighborhood being somewhat just infiltrated a little bit. It was just a lot, it was a lot. Last time I was up there, it was not great. She had like a more modern house, so like the whole front window was like just straight, you know, window floor to ceiling. So like she could just walk by and just see everything. She didn’t have any curtains either. It was tough, it tough to see.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Kecia had unknowingly built her house just across the street from a QTS development site. QTS, for Quality Technology Services, a data center company that’s built more than 75 campuses across the country. The campus going up across the streets from Kecia’s house will consist of 16 buildings, spanning over 600 acres. That’s about 450 football fields.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\"> These areas where some of these data centers are being built on the Southside where there is more land are sort of these more suburban residential areas and so obviously if I’m living in a nice neighborhood I don’t want to see construction for a data center right in front of it.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Data centers like these have been the backbone of the digital world for the last 60 years. Streaming a Netflix show, gossiping on a Discord call, or uploading a photo dump on Instagram, all of that processing takes place in data centers—massive, windowless buildings on sprawling campuses filled with racks of networking equipment and storage systems and humming servers. They need a lot of electricity to run and a lot clean water to keep cool. Data centers aren’t actually new, but then the AI industry exploded. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">You might remember this stat from last week’s episode: generating one 5-second AI video is like running a microwave for an hour. It adds up fast, which is why AI companies are scrambling to build more and more data centers to feed this insatiable demand for computing power. As big tech companies prioritize AI, They’re building data centers all over the country, especially in the South. And as we heard from DorMiya, it’s not like these centers are all being built in the middle of nowhere. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Take the Atlanta metro area. It’s known for being a foundational hub of the civil rights movement, for its booming music and film industry, and for its excellent food scene. Now, Atlanta is one of the fastest growing hubs for data center construction. Here, and in other cities throughout the South, developers are eyeing predominantly black suburbs for their new facilities, like in Planters Ridge, where Kecia built her house. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Today, we’re heading to Atlanta to understand why the data center boom is happening here, what it means for the communities living alongside these facilities, and how residents are pushing back. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">This is Close All Tabs. I’m Morgan Sung, tech journalist, and your chronically online friend, here to open as many browser tabs as it takes to help you understand how the digital world affects our real lives. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Let’s get into it. You know how this goes, we’re opening a new tab: What’s happening with data centers in Atlanta? \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">For this deep dive, we teamed up with DorMiya Vance and her colleague Marlon Hyde. They’re two reporters from WABE in Atlanta, and they’ve been working on an ongoing series about the explosion of data centers around the city.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">There’s a lot of money involved, a lot of opportunity, however, my coverage kind of comes into play when it comes to, okay, cool, what are we going to do about the people that live here?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">DorMiya has been covering the ways that these centers are affecting the Southside communities that live around them. And she says the impacts start well before the facilities ever come online.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">The concerns around like noise and just like appearance, like, you know, the lights, construction, and having to build these large campuses for months on end.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Construction is more than just an eyesore. It’s loud, disruptive, and in some parts of the state, so close to homes that it’s actually affecting residents’ water supply. About an hour from Atlanta is a massive data center owned by Meta. Residents there have complained about construction sediment and light pollution making their homes nearly unlivable. In a video shared with a news outlet, More Perfect Union, one resident talked about some of the effects she’s seen.\u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">[More Perfect Union Video Clip]\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">Reporter Dan Lieberman: So you can see the sediment from the data center. Wow, and that’s just from the water coming out of your faucet.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">Mansfield Resident Beverly Morris: Yeah, and this is what’s in our pipes. I think eventually that affected our well water.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\"> She told More Perfect Union that she’s had to replace a hot water heater, two washing machines, and a dishwasher because of the construction sediment. Her tap water is undrinkable. And then, once these data centers are built and running, residents face other issues too. A major one, noise. A few years ago, the TV station WUSA measured noise levels around an Amazon data center in Virginia. Here’s what a neighborhood without a data center sounded like [birds and wind sounds] and the neighborhood of Great Oak near a data center [machinery hum sound]. It’s that low-frequency hum that’s just enough so that you can’t quite tune it out, going on 24-7. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">The Prince William Times is a newspaper that covers a neighborhood of Great Oak, where that data center you just heard is located. They recently spoke to a resident who’s lived next to that noise for the last few years. Here’s what it sounds like in his backyard.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\"> \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">[Great Oak resident Rob Pixley]\u003c/span>\u003c/i>\u003cb> \u003c/b>\u003cb>\u003cbr>\n\u003c/b>\u003ci>\u003cspan style=\"font-weight: 400\">If it were like a highway that never stops. This is continual. It is just inordinately loud. Some people have claimed, well, but ‘it’s just like a conversation’ that never stops, is in your bedroom and you can never turn off. So it’s not, you know, 80 decibels, but it’s constant.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">And then there are the concerns about air quality. Around Elon Musk’s xAI data center in Memphis, residents have complained about respiratory issues and a rotten, sulfurous cabbage smell pervading the neighborhood. Here’s what a few residents told Time Magazine.\u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">[Boxtown Resident Alexis Humphries]\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">It smell like gas now, and it didn’t smell like as before Elon came.\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\"> \u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">[Memphis Community Against Pollution President KeShaun Pearson]\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">I literally can taste it, I can taste the difference now.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">To be clear, the reason the xAI data center is causing so many air quality issues is because it’s running its own methane gas turbines. Musk brought them in because the Memphis power grid could only provide a third of xAI’s electricity needs. Now, the Environmental Protection Agency just ruled that Musk may have acted illegally by essentially building an unsanctioned in-house power plant. It’s not the industry standard to circumvent power grid limitations like that. That’s just an Elon Musk thing. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">But like we talked about in our last episode, data centers need a lot of energy to function, and the xAI situation shows just how far some companies are willing to go to secure it. In Atlanta, the city’s power grid isn’t equipped to handle the scale of data center development planned in the area. Not yet, at least.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">According to Science for Georgia, a nonprofit, they estimate that there are about 100 data centers in use and about 42 planned.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">That’s business reporter Marlon Hyde, who works with DorMiya at WABE.\u003cbr>\n\u003c/span>\u003cb>\u003c/b>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">In use and planned data centers are expected to draw about 14,000 megawatts of power from our grid. That’s enough to power about 6.3 million homes, according to the nonprofit, and Georgia has about 4.6 million housing units. So these data centers that are drawing more power than all of us combined in the state can use.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">The Georgia Public Service Commission before the year ended approved Georgia Power’s new plan, which is about a $16 billion plan to add about another 10,000 megawatts of new power generation to the grid to meet the rising demand for data centers. And especially for the data centers, the power has to be built now. They need new transmitters, they need new substations. So to do all of that, Georgia Power has to go to work right now. They have to start building out the grid right now so that those data centers can come in and it can support more data centers that are in the pipeline.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">That brings us to another criticism of data centers, higher electricity bills for residents. All that power infrastructure Marlon mentioned, someone has to pay for it and critics worry that the costs could be passed on to residents of those areas. And as new data centers come online, all the extra energy demand is likely to raise rates. One study from Carnegie Mellon University found that by 2030, the average electricity bill in the highest demand markets could go up by 25%.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">Very recently, people are paying more and more on their bills. We’re seeing higher bills, especially, I’m a resident as well. So if you’re already seeing bills increase and we’re not talking about data centers, now we’re talking about a huge entity that’s gonna continue to draw electricity 24 seven. And I’m expected to pay for it? That’s how a lot of residents feel. And that’s where state legislators are looking in the direction of. How do you hold these data centers accountable, these data center companies accountable for what they’re causing in the community, for what they’re building and how much they are paying? There was a proposal to make data centers pay their fair share on energy costs and it didn’t end up reaching the Senate floor for a vote.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">We have seen some recent evidence that big tech companies are responding to the pushback. In January, Microsoft actually vowed to foot the electricity costs for its data centers, including the cost of expanding the power grid. They’re calling it the community-first AI infrastructure plan. As part of the plan, the company will turn down any local property tax reductions and invest in AI training for local schools and libraries. Whether Microsoft follows through with the plan is yet to be seen. But the company has already developed new designs to reduce its environmental footprint in Georgia. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Last year, Microsoft unveiled its second Fairwater AI Superfactory. This one’s in Atlanta. The facility uses a closed-loop system that doesn’t rely on drinking water for cooling. Microsoft says the system uses almost zero water, reducing the strain on local water supplies. But the Fairwater site is just one of hundreds of data center campuses in the area. Is it enough to make a difference? \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Virginia and Texas are leading the data center boom. There’s no comprehensive database of data centers in Georgia. So it’s hard to assess the full scope of this industry. Science for Georgia estimates around a hundred operational data centers. The data center research company Baxtel estimates that there could be almost 200. But what we do know is that Georgia is one of the fastest growing states for data center development. Media company Axios reported that as of the end of last year, the state had plans for 285 more. So what’s driving Georgia’s data center boom? Where these facilities are being built isn’t accidental. It’s shaped by policies, incentives, and longstanding inequalities. We’re opening a whole new tab on that after this break.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Let’s open a new tab: Why are there so many data centers in Georgia? The tech companies that are building these massive complexes around Atlanta aren’t actually based there. We’re getting into this with DorMiya and Marlon again.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">The data center boom here in Georgia has been largely supported by investments from major tech companies like Amazon Web Services, Meta, Microsoft, and Google. Google actually announced that they were investing $300 million to expand the data center campus and their footprint in Georgia. So we’ve also seen Amazon pledge billions into expanding its data center infrastructure here in George. So there’s a lot of money coming down south.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Okay, so here’s why so many tech companies are flocking to the Atlanta metro area.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">Georgia has land, it has power, and it has connectivity to the internet. On top of that, the state offers incentives. So looking at the liberal leaning economic advocacy group, Good Jobs First, Georgia is estimated to wave close to $300 million in sales and use taxes on data center equipment purchases in 2025. So it’s like, imagine you’re thinking of moving to another state, or, you know, even for example—we both have New York roots—imagine somebody said, ‘hey, if you’re willing to move back to New York, I’m gonna waive your first year of rent.’ You’re gonna move there pretty quickly.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Yeah, I mean, let’s talk about some of these economic incentives at work here. Marlon, you’ve reported on this a lot. What else is at play?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">Business speaks volumes. Economic development, they’re willing to give away incentives. You know, one of the first instances of reporting on data centers was Twitter known as X now, Elon Musk’s company, was applying for a $10 million tax abatement in Fulton County, a tax abate not having to pay taxes on sales and use taxes for the equipment that is being bought, mind you they’re buying millions of dollars worth of equipment. Everything we do, even right now as we’re talking, is passing through a data center, and you have to have up-to-date equipment to handle all of this processing power. So, for example, if Twitter wanted to get $200 million worth of the equipment, they would probably ask Fulton County, where their data center is, for some type of tax relief so that they don’t have to pay that money and that they could either save it and pocket it or push it forward in other ways to invest and grow their data center infrastructure. The money is here, the money is flowing and I do not see any of this investment slowing down anytime soon.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Data centers bring promises of jobs and economic growth, but Marlon, based on your reporting, are those jobs permanent?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">A majority of those jobs are not permanent. When I went to the data center that’s run by Georgia Tech, CODA in Tech Square, they had security. They had people throughout the building. But when you’re looking around, you’re not seeing 200-300 people ready and working on it. There were about 200 to 300 people involved in the actual building of it. But when it comes to the operations, you’re bringing only 20 to 30 jobs in and those are highly skilled jobs majority of the time. So, these companies are not employing hundreds of Georgians just for these data centers. It’s just, that’s not the reality.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">We also need to talk about where in Georgia these data centers are being built. As DorMiya has reported, the neighborhoods closest to these new developments are predominantly Black suburbs.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">If we’re thinking about like Atlanta or Georgia and the areas that I reported on, you have to think about history. There’s certain areas that have been either redlined or certain barriers that may have been placed that were historically, systemically racist. And so there’s more Black people on the Southside that may have been pushed out. And there’s also more land, which, that land is cheaper. It’s unfortunate that that’s where the cheaper land is and that’s where the population is heavily dense, you know, people of color. From my reporting, like if I just think about the city of South Fulton, where it’s basically, you know almost 100% Black residents, and that is where data centers are coming. It goes back to sort of like, historical route and just land, like where is it located? If you’re heading north, it’s more dense. So yeah, those north Atlanta more white or more wealthy or whatever you want to name it. There’s no space.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">We’re seeing a similar trend around other data centers built in other states too. Developers are flocking to areas where land is cheap and there’s a lot of it. But as environmental justice advocates have pointed out, those areas tend to be Black and Latino communities. The smelly xAI data center in Memphis that residents say is ruining the air quality, that’s in Boxtown, which was founded by formerly enslaved people after the signing of the Emancipation Proclamation. To this day, Boxtown is still a predominantly Black neighborhood. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Last year, residents of Jones County, Georgia, a majority white community, rejected the construction of a new data center complex. As Capital B News reported in January, the developers of that project are now trying to build it in a rural Black community in South Carolina. The community there has already been grappling with industrial pollution for generations. And in Prince George’s County in Maryland, another predominantly Black area, residents are pushing back against the development of another new data center. During a community meeting, residents confronted county officials over the history of pollution in the area.\u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">[Speaker at Community Meeting] \u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">I’m a three-year cancer survivor. I have been exposed to extreme environmental toxins in the PG County. PG County is the toilet of the state. Stop treating PG County as the toilet of the state. We deserve more. We deserve more.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">The data center location trend is part of a larger history of environmental injustice, especially in Georgia. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">[Audio clip from short film, Pine Packs a Punch] \u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">The land has always been an important commodity in Georgia. In the 19th century, stately plantation homes spelled a way of life unique in a changing world.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">The Atlanta Journal-Constitution, another news outlet, analyzed years of EPA and census data. They found that communities near toxic waste sites in Georgia had a larger percentage of Black residents and lower property values. And in the city of South Fulton, where many neighborhoods are near industrial facilities, residents have been complaining about chemical odors, soil contamination, and air quality issues. And residents have left out of the loop when it comes to new industrial developments. From the 1950s to the present day. Data centers are adding to the environmental burden there.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">Really just boils down to like, you know, systemic racism and segregation, like it’s a little bit of a history lesson.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">So developers are flocking to these areas that have a lot of land, for cheap, and promising that data center complexes will bring economic benefits to the marginalized communities that already live there. As Marlon has pointed out, there is so much money flowing into the construction of these facilities, all driven by the expectation that the AI industry will continue its exponential growth. But what happens if that investment dries up? Let’s open one last tab. What happens to data centers if the AI bubble pops?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">That’s a question that researchers, professors, and data center developers are all asking themselves right now as well. There’s no answer right now. You could be potentially left with a stranded asset.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Stranded assets are resources or infrastructure that are no longer valuable. They were built with a purpose, but can no longer be used and are now a financial liability. Think nuclear power plants that have been shut down or coal reserves that can’t be burned. There’s no economic value, but all of that stuff, that investment, it’s just sitting there.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">Regardless, that’s still gonna be a warehouse full of technology. You can do something with it, potentially, but it’s really up to who owns it, who’s developing it, and what are the plans for the future. There’s no real answer for what if this AI bubble pops and we’re left with, at this point, about 100 data centers that are no longer operable.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">This is a nationwide question, but our eyes are on Georgia, where it’s hitting right now. Marlin told me about this one project that’s supposed to be built out by 2037.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">The Forsyth Technology Campus, it is a $21 billion, let me say that one more time, $21 Billion, over 1,600 acre data center development in Monroe County. And it has the potential to become the single largest economic project in Middle Georgia. There is a desperate need for people that can build data centers because it’s already on the books. It’s planned, it’s ready to go. They need the people to build it. Now, back to your point, there’s not gonna be many permanent jobs that comes out of it afterwards. So we’re gonna have to continue to look at are data centers worth it? Is it worth it to continue building these structures? And for cities, municipalities, is it worth to attract these data centers here? Are we gonna be left with a stranded asset where it’s a warehouse full of servers and cables, but there’s no use for it anymore? What do you do there?\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">I think that’s why we’re seeing so many more like moratoriums and pauses because like these counties and cities, they want to genuinely try to understand what is it, like, what are you doing here? Are we going to have to worry about this later? What regulations do we need to put in place so our residents aren’t fearful of what you’re doing? I’m just thinking about residents of South Fulton who kind of have this issue already kinda. You know, where they have abandoned warehouses and different things that have been basically stranded there. And they’re still trying to figure out what do we even do with this from years ago.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">So whose responsibility is it to deal with these data centers if they’re no longer functional?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">At the end of the day, it’s an investment from these companies and the state that are creating these data centers. So it’s also their responsibility whether or not these data centers continue to operate into the future. And if they’re just gonna be sucking up resources and not giving back anything in terms of economic development, they’re actually worsening our environment. If that all continues to be true, then it goes back on those municipalities and those data center companies to figure out what to do next.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">How are local communities responding to all of this construction? Like, are people getting more involved in local government?\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">100%. There was recently, and this is around like Marlon’s reporting on DeKalb County and their moratorium, but they had a town hall and it was basically packed. It was overflowing with residents speaking out, basically like, we don’t want this.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">Residents are going to remain vocal. We are in Georgia, Atlanta, one of the hearts of the civil rights movement. People here feel connected to their local government. People here feel connected to the story and the history of Atlanta as we are a part of it at this current point in time. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">DeKalb County voted to extend a moratorium, a pause on data centers being built, constructed to the summer, 2026, June of 2026. And that’s because their phones have been ringing off the hook, according to the County Commissioner. There’ve been non-stop calls, texts, emails about residents not wanting these data centers here. People showing up to community meetings, town halls, any type of forum where they can have their voice heard. People are showing up to let commissioners and the economic leaders know that they don’t want these data centers here. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">And we understand that there is a need for data centers and for this infrastructure. But if you’re telling me that we need it, but it has to be built right next door to me and I have to hear it, I have be on the same power grid as it, I don’t want this around me. Go find somewhere else for it.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Is there anything that these data center operators or regulators can do to mitigate these risks if the construction of the centers is inevitable?\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">Yeah, they need to have meetings. They need to talk to city officials. The mayor of Palmetto, she had a meeting and like had work sessions with Microsoft because there’s a Microsoft data center in Palmetto, Georgia. She told me that she had sort of hands-on meetings with the folks from Microsoft so they can interact with residents saying like, hey, this is what we’re building, you know, showing them exactly what they’re going to get. And I think that there needs to be more of that, however, the missing piece is the developer. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">You probably won’t see the developer until like the county commission meeting where they’re trying to approve or rezone, you know, where that’s when they pop up but they need to be in the more like regular meetings, town halls. I think that that’s where they need to sort of meet the people because if you’re just going to come into our neighborhood and not even announce yourself, of course we’re going to feel away about it. Like you just want to come in here and not even introduce yourself like, hmm. So I think they just need to meet the people where they are and being that, hey, you know, AI is rising, the internet is here, we have to have these things. How can we work together so that we are getting both ends of the deal met basically.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">What do you want people to know about the way that big tech is changing Atlanta?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">Lynn McKee, a professor at Georgia State University, he mentions that for places like Butts County that it’s fighting for more economic development, more tax revenue, data centers could be beneficial. Now the question becomes, what is the overall value? You know, we could see in the short-term, yes, while this warehouse is running, it’s going to be paying whatever share was determined through, you know, whatever deals and arrangements they’re making. But outside of that, what is the city giving up? You know, are we giving up land that could be used for, you know schools, hospitals, homes? Are residents getting burdened with higher energy bills with more instances of environmental pollution, sound noise pollution, things of that nature? Is it gonna be worth it in the long term to put our residents through that? If artificial intelligence is growing in importance, growing in use, you can only expect data centers to grow and for the infrastructure to continue to expand, to support it.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Georgia could actually be the first to issue a statewide pause on data center construction. Just last week, at the end of January, Georgia state lawmakers introduced a bill proposing a statewide moratorium on all data center projects until March of 2027. This legislation isn’t a ban on data centers. It’s just buying time. Putting all of these new developments on hold will give local governments and municipalities time to figure out how to regulate data centers. And at the very least, it would give residents a break from all the construction. Okay, now let’s close all these tabs. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Close All Tabs is a production of KQED Studios and is reported and hosted by me, Morgan Sung. This episode was produced by Maya Cueva and edited by Chris Hambrick and Chris Egusa, who also composed our theme song and credits music. Additional music by APM. Brendan Willard is our audio engineer. Audience engagement support from Maha Sanad. Jen Chien is KQED’s director of podcasts. Katie Sprenger is our podcast operations manager and Ethan Toven-Lindsey is our editor-in-chief. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Some members of the KQED podcast team are represented by the Screen Actors Guild, American Federation of Television and Radio Artists, San Francisco Northern California Local. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">This episode’s keyboard sounds were submitted by my dad, Casey Sung, and recorded on his white and blue Apple Maker Ala F99 keyboard with Greywood V3 switches and Cherry Profile PBT keycaps. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Okay, and I know it’s a podcast cliche, but if you like these deep dives and want us to keep making more, It would really help us out if you could rate and review us on Spotify, Apple podcasts, or wherever you listen to the show. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Don’t forget to drop a comment and tell your friends too, or even your enemies, or frenemies. And if you really like Close All Tabs and want to support public media, go to donate.kqed.org/podcasts. Thanks for listening.\u003c/span>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003ca href=\"#episode-transcript\">\u003ci>View the full episode transcript.\u003c/i>\u003c/a>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Picture this… You move to a cozy home in an idyllic neighborhood: fresh air and birdsong in the morning and gorgeous sunsets at night. \u003c/span>\u003cspan style=\"font-weight: 400\">One day, you wake up to find an AI data center is being built right across the street. Your view of trees turns into piles of dirt, the songbird’s trill replaced by the hum of machinery. That’s the reality for many Atlanta metro area residents right now, facing an explosion of AI data center construction. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">In this episode, Morgan is joined by \u003c/span>\u003cspan style=\"font-weight: 400\">reporters DorMiya Vance and Marlon Hyde from WABE in Atlanta\u003c/span>\u003cspan style=\"font-weight: 400\">. Vance and Hyde recently looked into why so many companies are targeting the Atlanta suburbs for their builds. They’ll break down what this means for the infrastructure of local energy companies, how to contextualize this trend within the historical strain placed on predominately Black communities, and what can be done to prepare for “stranded assets” if the bubble bursts.\u003c/span>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC1658905284\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003cstrong>Guests:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.wabe.org/people/dormiya-vance/\">\u003cspan style=\"font-weight: 400\">DorMiya Vance\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">, Southside reporter at \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">WABE\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.wabe.org/people/marlon-hyde/\">\u003cspan style=\"font-weight: 400\">Marlon Hyde\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">, business reporter at \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">WABE\u003c/span>\u003c/i>\u003c/li>\n\u003c/ul>\n\u003cp>\u003cstrong>Further Reading/Listening:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.wabe.org/data-centers-are-growing-faster-in-atlanta-than-anywhere-else-in-the-us/\">\u003cspan style=\"font-weight: 400\">Data centers power our online lives. The business is growing faster in metro Atlanta than anywhere else in the US\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Marlon Hyde, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">WABE\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.wabe.org/south-atlanta-residents-brace-for-major-data-center-development/\">\u003cspan style=\"font-weight: 400\">South Atlanta residents brace for major data center development \u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">— DorMiya Vance, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">WABE\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://arstechnica.com/ai/2026/01/microsoft-vows-to-cover-full-power-costs-for-energy-hungry-ai-data-centers/\">\u003cspan style=\"font-weight: 400\">Microsoft vows to cover full power costs for energy-hungry AI data centers\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Benj Edwards, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Ars Technica\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://capitalbnews.org/data-center-south-carolina-black-community/\">\u003cspan style=\"font-weight: 400\">After a White Town Rejected a Data Center, Developers Targeted a Black Area\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Adam Mahoney, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Capital B\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://capitalbnews.org/musk-xai-memphis-black-neighborhood-pollution/\">\u003cspan style=\"font-weight: 400\">A Historic Black Community Takes On the World’s Richest Man Over Environmental Racism\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Adam Mahoney, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Capital B\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://mediajustice.org/wp-content/uploads/2025/09/MediaJustice-Data-Centers-Report.pdf\">\u003cspan style=\"font-weight: 400\">The People Say No: Resisting Data Centers in the South\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Media Justice\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.washingtonpost.com/dc-md-va/2026/01/01/data-centers-prince-georges-county/\">\u003cspan style=\"font-weight: 400\">Data centers spark a ‘fight for the soul’ of this mostly Black Maryland county\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Lateshia Beachum, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">The Washington Post\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.theguardian.com/technology/2026/jan/26/georgia-datacenters-ai-ban\">\u003cspan style=\"font-weight: 400\">Georgia leads push to ban datacenters used to power America’s AI boom\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Timothy Pratt, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">The Guardian\u003c/span>\u003c/i>\u003c/li>\n\u003c/ul>\n\u003cp>Want to give us feedback on the show? Shoot us an email at \u003ca href=\"mailto:CloseAllTabs@KQED.org\">CloseAllTabs@KQED.org\u003c/a>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Follow us on\u003c/span>\u003ca href=\"https://www.instagram.com/closealltabspod/\"> \u003cspan style=\"font-weight: 400\">Instagram\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> and\u003c/span>\u003ca href=\"https://www.tiktok.com/@closealltabs\"> \u003cspan style=\"font-weight: 400\">TikTok\u003c/span>\u003c/a>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003ch2 id=\"episode-transcript\">Episode Transcript\u003c/h2>\n\u003cp>\u003ci>This is a computer-generated transcript. While our team has reviewed it, there may be errors.\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Up until recently, the neighborhood of Planters Ridge in Fayetteville, Georgia was just another cozy suburb outside of Atlanta.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">And it was like real chill, real quiet, like one of those sort of like sleepy neighborhoods.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">This is DorMiya Vance. She’s a reporter at WABE in Atlanta, and she covers the city’s Southside and the suburbs around it, where Planters Ridge is.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">Nothing too crazy, just nice woodland area, kind of cul-de-sac. But like, as soon as sort of the trees started coming down, the construction started, it just looked, it looked crazy. And like the way her house is set up, she can see all of it through her front window.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">After reporting, DorMiya talked to this resident, Kecia Scott. Kecia had bought her house in 2024. She moved into what she thought was a sleepy neighborhood, not too far from the city, but just suburban enough for some peace and quiet. And Kecia spent a lot of time and money renovating her new home—a crisp, modern house with a floor-to-ceiling front window and views of the cozy cul-de-sac surrounded by woodlands. And then, less than a year after she moved in, the construction started.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">So it was like, torn down trees, like no more green land, just woods and tractors and machines. And then like her neighbors in front of her, they either moved or sold their house because of the construction. However, Miss Kecia, she didn’t. Like, she had just built her house. She wasn’t trying to leave despite, you know, everything that happened and despite her neighborhood being somewhat just infiltrated a little bit. It was just a lot, it was a lot. Last time I was up there, it was not great. She had like a more modern house, so like the whole front window was like just straight, you know, window floor to ceiling. So like she could just walk by and just see everything. She didn’t have any curtains either. It was tough, it tough to see.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Kecia had unknowingly built her house just across the street from a QTS development site. QTS, for Quality Technology Services, a data center company that’s built more than 75 campuses across the country. The campus going up across the streets from Kecia’s house will consist of 16 buildings, spanning over 600 acres. That’s about 450 football fields.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\"> These areas where some of these data centers are being built on the Southside where there is more land are sort of these more suburban residential areas and so obviously if I’m living in a nice neighborhood I don’t want to see construction for a data center right in front of it.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Data centers like these have been the backbone of the digital world for the last 60 years. Streaming a Netflix show, gossiping on a Discord call, or uploading a photo dump on Instagram, all of that processing takes place in data centers—massive, windowless buildings on sprawling campuses filled with racks of networking equipment and storage systems and humming servers. They need a lot of electricity to run and a lot clean water to keep cool. Data centers aren’t actually new, but then the AI industry exploded. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">You might remember this stat from last week’s episode: generating one 5-second AI video is like running a microwave for an hour. It adds up fast, which is why AI companies are scrambling to build more and more data centers to feed this insatiable demand for computing power. As big tech companies prioritize AI, They’re building data centers all over the country, especially in the South. And as we heard from DorMiya, it’s not like these centers are all being built in the middle of nowhere. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Take the Atlanta metro area. It’s known for being a foundational hub of the civil rights movement, for its booming music and film industry, and for its excellent food scene. Now, Atlanta is one of the fastest growing hubs for data center construction. Here, and in other cities throughout the South, developers are eyeing predominantly black suburbs for their new facilities, like in Planters Ridge, where Kecia built her house. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Today, we’re heading to Atlanta to understand why the data center boom is happening here, what it means for the communities living alongside these facilities, and how residents are pushing back. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">This is Close All Tabs. I’m Morgan Sung, tech journalist, and your chronically online friend, here to open as many browser tabs as it takes to help you understand how the digital world affects our real lives. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Let’s get into it. You know how this goes, we’re opening a new tab: What’s happening with data centers in Atlanta? \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">For this deep dive, we teamed up with DorMiya Vance and her colleague Marlon Hyde. They’re two reporters from WABE in Atlanta, and they’ve been working on an ongoing series about the explosion of data centers around the city.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">There’s a lot of money involved, a lot of opportunity, however, my coverage kind of comes into play when it comes to, okay, cool, what are we going to do about the people that live here?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">DorMiya has been covering the ways that these centers are affecting the Southside communities that live around them. And she says the impacts start well before the facilities ever come online.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">The concerns around like noise and just like appearance, like, you know, the lights, construction, and having to build these large campuses for months on end.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Construction is more than just an eyesore. It’s loud, disruptive, and in some parts of the state, so close to homes that it’s actually affecting residents’ water supply. About an hour from Atlanta is a massive data center owned by Meta. Residents there have complained about construction sediment and light pollution making their homes nearly unlivable. In a video shared with a news outlet, More Perfect Union, one resident talked about some of the effects she’s seen.\u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">[More Perfect Union Video Clip]\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">Reporter Dan Lieberman: So you can see the sediment from the data center. Wow, and that’s just from the water coming out of your faucet.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">Mansfield Resident Beverly Morris: Yeah, and this is what’s in our pipes. I think eventually that affected our well water.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\"> She told More Perfect Union that she’s had to replace a hot water heater, two washing machines, and a dishwasher because of the construction sediment. Her tap water is undrinkable. And then, once these data centers are built and running, residents face other issues too. A major one, noise. A few years ago, the TV station WUSA measured noise levels around an Amazon data center in Virginia. Here’s what a neighborhood without a data center sounded like [birds and wind sounds] and the neighborhood of Great Oak near a data center [machinery hum sound]. It’s that low-frequency hum that’s just enough so that you can’t quite tune it out, going on 24-7. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">The Prince William Times is a newspaper that covers a neighborhood of Great Oak, where that data center you just heard is located. They recently spoke to a resident who’s lived next to that noise for the last few years. Here’s what it sounds like in his backyard.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\"> \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">[Great Oak resident Rob Pixley]\u003c/span>\u003c/i>\u003cb> \u003c/b>\u003cb>\u003cbr>\n\u003c/b>\u003ci>\u003cspan style=\"font-weight: 400\">If it were like a highway that never stops. This is continual. It is just inordinately loud. Some people have claimed, well, but ‘it’s just like a conversation’ that never stops, is in your bedroom and you can never turn off. So it’s not, you know, 80 decibels, but it’s constant.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">And then there are the concerns about air quality. Around Elon Musk’s xAI data center in Memphis, residents have complained about respiratory issues and a rotten, sulfurous cabbage smell pervading the neighborhood. Here’s what a few residents told Time Magazine.\u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">[Boxtown Resident Alexis Humphries]\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">It smell like gas now, and it didn’t smell like as before Elon came.\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\"> \u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">[Memphis Community Against Pollution President KeShaun Pearson]\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">I literally can taste it, I can taste the difference now.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">To be clear, the reason the xAI data center is causing so many air quality issues is because it’s running its own methane gas turbines. Musk brought them in because the Memphis power grid could only provide a third of xAI’s electricity needs. Now, the Environmental Protection Agency just ruled that Musk may have acted illegally by essentially building an unsanctioned in-house power plant. It’s not the industry standard to circumvent power grid limitations like that. That’s just an Elon Musk thing. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">But like we talked about in our last episode, data centers need a lot of energy to function, and the xAI situation shows just how far some companies are willing to go to secure it. In Atlanta, the city’s power grid isn’t equipped to handle the scale of data center development planned in the area. Not yet, at least.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">According to Science for Georgia, a nonprofit, they estimate that there are about 100 data centers in use and about 42 planned.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">That’s business reporter Marlon Hyde, who works with DorMiya at WABE.\u003cbr>\n\u003c/span>\u003cb>\u003c/b>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">In use and planned data centers are expected to draw about 14,000 megawatts of power from our grid. That’s enough to power about 6.3 million homes, according to the nonprofit, and Georgia has about 4.6 million housing units. So these data centers that are drawing more power than all of us combined in the state can use.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">The Georgia Public Service Commission before the year ended approved Georgia Power’s new plan, which is about a $16 billion plan to add about another 10,000 megawatts of new power generation to the grid to meet the rising demand for data centers. And especially for the data centers, the power has to be built now. They need new transmitters, they need new substations. So to do all of that, Georgia Power has to go to work right now. They have to start building out the grid right now so that those data centers can come in and it can support more data centers that are in the pipeline.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">That brings us to another criticism of data centers, higher electricity bills for residents. All that power infrastructure Marlon mentioned, someone has to pay for it and critics worry that the costs could be passed on to residents of those areas. And as new data centers come online, all the extra energy demand is likely to raise rates. One study from Carnegie Mellon University found that by 2030, the average electricity bill in the highest demand markets could go up by 25%.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">Very recently, people are paying more and more on their bills. We’re seeing higher bills, especially, I’m a resident as well. So if you’re already seeing bills increase and we’re not talking about data centers, now we’re talking about a huge entity that’s gonna continue to draw electricity 24 seven. And I’m expected to pay for it? That’s how a lot of residents feel. And that’s where state legislators are looking in the direction of. How do you hold these data centers accountable, these data center companies accountable for what they’re causing in the community, for what they’re building and how much they are paying? There was a proposal to make data centers pay their fair share on energy costs and it didn’t end up reaching the Senate floor for a vote.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">We have seen some recent evidence that big tech companies are responding to the pushback. In January, Microsoft actually vowed to foot the electricity costs for its data centers, including the cost of expanding the power grid. They’re calling it the community-first AI infrastructure plan. As part of the plan, the company will turn down any local property tax reductions and invest in AI training for local schools and libraries. Whether Microsoft follows through with the plan is yet to be seen. But the company has already developed new designs to reduce its environmental footprint in Georgia. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Last year, Microsoft unveiled its second Fairwater AI Superfactory. This one’s in Atlanta. The facility uses a closed-loop system that doesn’t rely on drinking water for cooling. Microsoft says the system uses almost zero water, reducing the strain on local water supplies. But the Fairwater site is just one of hundreds of data center campuses in the area. Is it enough to make a difference? \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Virginia and Texas are leading the data center boom. There’s no comprehensive database of data centers in Georgia. So it’s hard to assess the full scope of this industry. Science for Georgia estimates around a hundred operational data centers. The data center research company Baxtel estimates that there could be almost 200. But what we do know is that Georgia is one of the fastest growing states for data center development. Media company Axios reported that as of the end of last year, the state had plans for 285 more. So what’s driving Georgia’s data center boom? Where these facilities are being built isn’t accidental. It’s shaped by policies, incentives, and longstanding inequalities. We’re opening a whole new tab on that after this break.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Let’s open a new tab: Why are there so many data centers in Georgia? The tech companies that are building these massive complexes around Atlanta aren’t actually based there. We’re getting into this with DorMiya and Marlon again.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">The data center boom here in Georgia has been largely supported by investments from major tech companies like Amazon Web Services, Meta, Microsoft, and Google. Google actually announced that they were investing $300 million to expand the data center campus and their footprint in Georgia. So we’ve also seen Amazon pledge billions into expanding its data center infrastructure here in George. So there’s a lot of money coming down south.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Okay, so here’s why so many tech companies are flocking to the Atlanta metro area.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">Georgia has land, it has power, and it has connectivity to the internet. On top of that, the state offers incentives. So looking at the liberal leaning economic advocacy group, Good Jobs First, Georgia is estimated to wave close to $300 million in sales and use taxes on data center equipment purchases in 2025. So it’s like, imagine you’re thinking of moving to another state, or, you know, even for example—we both have New York roots—imagine somebody said, ‘hey, if you’re willing to move back to New York, I’m gonna waive your first year of rent.’ You’re gonna move there pretty quickly.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Yeah, I mean, let’s talk about some of these economic incentives at work here. Marlon, you’ve reported on this a lot. What else is at play?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">Business speaks volumes. Economic development, they’re willing to give away incentives. You know, one of the first instances of reporting on data centers was Twitter known as X now, Elon Musk’s company, was applying for a $10 million tax abatement in Fulton County, a tax abate not having to pay taxes on sales and use taxes for the equipment that is being bought, mind you they’re buying millions of dollars worth of equipment. Everything we do, even right now as we’re talking, is passing through a data center, and you have to have up-to-date equipment to handle all of this processing power. So, for example, if Twitter wanted to get $200 million worth of the equipment, they would probably ask Fulton County, where their data center is, for some type of tax relief so that they don’t have to pay that money and that they could either save it and pocket it or push it forward in other ways to invest and grow their data center infrastructure. The money is here, the money is flowing and I do not see any of this investment slowing down anytime soon.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Data centers bring promises of jobs and economic growth, but Marlon, based on your reporting, are those jobs permanent?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">A majority of those jobs are not permanent. When I went to the data center that’s run by Georgia Tech, CODA in Tech Square, they had security. They had people throughout the building. But when you’re looking around, you’re not seeing 200-300 people ready and working on it. There were about 200 to 300 people involved in the actual building of it. But when it comes to the operations, you’re bringing only 20 to 30 jobs in and those are highly skilled jobs majority of the time. So, these companies are not employing hundreds of Georgians just for these data centers. It’s just, that’s not the reality.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">We also need to talk about where in Georgia these data centers are being built. As DorMiya has reported, the neighborhoods closest to these new developments are predominantly Black suburbs.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">If we’re thinking about like Atlanta or Georgia and the areas that I reported on, you have to think about history. There’s certain areas that have been either redlined or certain barriers that may have been placed that were historically, systemically racist. And so there’s more Black people on the Southside that may have been pushed out. And there’s also more land, which, that land is cheaper. It’s unfortunate that that’s where the cheaper land is and that’s where the population is heavily dense, you know, people of color. From my reporting, like if I just think about the city of South Fulton, where it’s basically, you know almost 100% Black residents, and that is where data centers are coming. It goes back to sort of like, historical route and just land, like where is it located? If you’re heading north, it’s more dense. So yeah, those north Atlanta more white or more wealthy or whatever you want to name it. There’s no space.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">We’re seeing a similar trend around other data centers built in other states too. Developers are flocking to areas where land is cheap and there’s a lot of it. But as environmental justice advocates have pointed out, those areas tend to be Black and Latino communities. The smelly xAI data center in Memphis that residents say is ruining the air quality, that’s in Boxtown, which was founded by formerly enslaved people after the signing of the Emancipation Proclamation. To this day, Boxtown is still a predominantly Black neighborhood. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Last year, residents of Jones County, Georgia, a majority white community, rejected the construction of a new data center complex. As Capital B News reported in January, the developers of that project are now trying to build it in a rural Black community in South Carolina. The community there has already been grappling with industrial pollution for generations. And in Prince George’s County in Maryland, another predominantly Black area, residents are pushing back against the development of another new data center. During a community meeting, residents confronted county officials over the history of pollution in the area.\u003c/span>\u003c/p>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">[Speaker at Community Meeting] \u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">I’m a three-year cancer survivor. I have been exposed to extreme environmental toxins in the PG County. PG County is the toilet of the state. Stop treating PG County as the toilet of the state. We deserve more. We deserve more.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">The data center location trend is part of a larger history of environmental injustice, especially in Georgia. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">[Audio clip from short film, Pine Packs a Punch] \u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/i>\u003ci>\u003cspan style=\"font-weight: 400\">The land has always been an important commodity in Georgia. In the 19th century, stately plantation homes spelled a way of life unique in a changing world.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">The Atlanta Journal-Constitution, another news outlet, analyzed years of EPA and census data. They found that communities near toxic waste sites in Georgia had a larger percentage of Black residents and lower property values. And in the city of South Fulton, where many neighborhoods are near industrial facilities, residents have been complaining about chemical odors, soil contamination, and air quality issues. And residents have left out of the loop when it comes to new industrial developments. From the 1950s to the present day. Data centers are adding to the environmental burden there.\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">Really just boils down to like, you know, systemic racism and segregation, like it’s a little bit of a history lesson.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">So developers are flocking to these areas that have a lot of land, for cheap, and promising that data center complexes will bring economic benefits to the marginalized communities that already live there. As Marlon has pointed out, there is so much money flowing into the construction of these facilities, all driven by the expectation that the AI industry will continue its exponential growth. But what happens if that investment dries up? Let’s open one last tab. What happens to data centers if the AI bubble pops?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">That’s a question that researchers, professors, and data center developers are all asking themselves right now as well. There’s no answer right now. You could be potentially left with a stranded asset.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Stranded assets are resources or infrastructure that are no longer valuable. They were built with a purpose, but can no longer be used and are now a financial liability. Think nuclear power plants that have been shut down or coal reserves that can’t be burned. There’s no economic value, but all of that stuff, that investment, it’s just sitting there.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">Regardless, that’s still gonna be a warehouse full of technology. You can do something with it, potentially, but it’s really up to who owns it, who’s developing it, and what are the plans for the future. There’s no real answer for what if this AI bubble pops and we’re left with, at this point, about 100 data centers that are no longer operable.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">This is a nationwide question, but our eyes are on Georgia, where it’s hitting right now. Marlin told me about this one project that’s supposed to be built out by 2037.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">The Forsyth Technology Campus, it is a $21 billion, let me say that one more time, $21 Billion, over 1,600 acre data center development in Monroe County. And it has the potential to become the single largest economic project in Middle Georgia. There is a desperate need for people that can build data centers because it’s already on the books. It’s planned, it’s ready to go. They need the people to build it. Now, back to your point, there’s not gonna be many permanent jobs that comes out of it afterwards. So we’re gonna have to continue to look at are data centers worth it? Is it worth it to continue building these structures? And for cities, municipalities, is it worth to attract these data centers here? Are we gonna be left with a stranded asset where it’s a warehouse full of servers and cables, but there’s no use for it anymore? What do you do there?\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">I think that’s why we’re seeing so many more like moratoriums and pauses because like these counties and cities, they want to genuinely try to understand what is it, like, what are you doing here? Are we going to have to worry about this later? What regulations do we need to put in place so our residents aren’t fearful of what you’re doing? I’m just thinking about residents of South Fulton who kind of have this issue already kinda. You know, where they have abandoned warehouses and different things that have been basically stranded there. And they’re still trying to figure out what do we even do with this from years ago.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">So whose responsibility is it to deal with these data centers if they’re no longer functional?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">At the end of the day, it’s an investment from these companies and the state that are creating these data centers. So it’s also their responsibility whether or not these data centers continue to operate into the future. And if they’re just gonna be sucking up resources and not giving back anything in terms of economic development, they’re actually worsening our environment. If that all continues to be true, then it goes back on those municipalities and those data center companies to figure out what to do next.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">How are local communities responding to all of this construction? Like, are people getting more involved in local government?\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">100%. There was recently, and this is around like Marlon’s reporting on DeKalb County and their moratorium, but they had a town hall and it was basically packed. It was overflowing with residents speaking out, basically like, we don’t want this.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">Residents are going to remain vocal. We are in Georgia, Atlanta, one of the hearts of the civil rights movement. People here feel connected to their local government. People here feel connected to the story and the history of Atlanta as we are a part of it at this current point in time. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">DeKalb County voted to extend a moratorium, a pause on data centers being built, constructed to the summer, 2026, June of 2026. And that’s because their phones have been ringing off the hook, according to the County Commissioner. There’ve been non-stop calls, texts, emails about residents not wanting these data centers here. People showing up to community meetings, town halls, any type of forum where they can have their voice heard. People are showing up to let commissioners and the economic leaders know that they don’t want these data centers here. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">And we understand that there is a need for data centers and for this infrastructure. But if you’re telling me that we need it, but it has to be built right next door to me and I have to hear it, I have be on the same power grid as it, I don’t want this around me. Go find somewhere else for it.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Is there anything that these data center operators or regulators can do to mitigate these risks if the construction of the centers is inevitable?\u003c/span>\u003c/p>\n\u003cp>\u003cb>DorMiya Vance: \u003c/b>\u003cspan style=\"font-weight: 400\">Yeah, they need to have meetings. They need to talk to city officials. The mayor of Palmetto, she had a meeting and like had work sessions with Microsoft because there’s a Microsoft data center in Palmetto, Georgia. She told me that she had sort of hands-on meetings with the folks from Microsoft so they can interact with residents saying like, hey, this is what we’re building, you know, showing them exactly what they’re going to get. And I think that there needs to be more of that, however, the missing piece is the developer. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">You probably won’t see the developer until like the county commission meeting where they’re trying to approve or rezone, you know, where that’s when they pop up but they need to be in the more like regular meetings, town halls. I think that that’s where they need to sort of meet the people because if you’re just going to come into our neighborhood and not even announce yourself, of course we’re going to feel away about it. Like you just want to come in here and not even introduce yourself like, hmm. So I think they just need to meet the people where they are and being that, hey, you know, AI is rising, the internet is here, we have to have these things. How can we work together so that we are getting both ends of the deal met basically.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">What do you want people to know about the way that big tech is changing Atlanta?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Marlon Hyde: \u003c/b>\u003cspan style=\"font-weight: 400\">Lynn McKee, a professor at Georgia State University, he mentions that for places like Butts County that it’s fighting for more economic development, more tax revenue, data centers could be beneficial. Now the question becomes, what is the overall value? You know, we could see in the short-term, yes, while this warehouse is running, it’s going to be paying whatever share was determined through, you know, whatever deals and arrangements they’re making. But outside of that, what is the city giving up? You know, are we giving up land that could be used for, you know schools, hospitals, homes? Are residents getting burdened with higher energy bills with more instances of environmental pollution, sound noise pollution, things of that nature? Is it gonna be worth it in the long term to put our residents through that? If artificial intelligence is growing in importance, growing in use, you can only expect data centers to grow and for the infrastructure to continue to expand, to support it.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Georgia could actually be the first to issue a statewide pause on data center construction. Just last week, at the end of January, Georgia state lawmakers introduced a bill proposing a statewide moratorium on all data center projects until March of 2027. This legislation isn’t a ban on data centers. It’s just buying time. Putting all of these new developments on hold will give local governments and municipalities time to figure out how to regulate data centers. And at the very least, it would give residents a break from all the construction. Okay, now let’s close all these tabs. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Close All Tabs is a production of KQED Studios and is reported and hosted by me, Morgan Sung. This episode was produced by Maya Cueva and edited by Chris Hambrick and Chris Egusa, who also composed our theme song and credits music. Additional music by APM. Brendan Willard is our audio engineer. Audience engagement support from Maha Sanad. Jen Chien is KQED’s director of podcasts. Katie Sprenger is our podcast operations manager and Ethan Toven-Lindsey is our editor-in-chief. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Some members of the KQED podcast team are represented by the Screen Actors Guild, American Federation of Television and Radio Artists, San Francisco Northern California Local. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">This episode’s keyboard sounds were submitted by my dad, Casey Sung, and recorded on his white and blue Apple Maker Ala F99 keyboard with Greywood V3 switches and Cherry Profile PBT keycaps. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Okay, and I know it’s a podcast cliche, but if you like these deep dives and want us to keep making more, It would really help us out if you could rate and review us on Spotify, Apple podcasts, or wherever you listen to the show. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Don’t forget to drop a comment and tell your friends too, or even your enemies, or frenemies. And if you really like Close All Tabs and want to support public media, go to donate.kqed.org/podcasts. Thanks for listening.\u003c/span>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>\u003ca href=\"#episode-transcript\">\u003ci>View the full episode transcript.\u003c/i>\u003c/a>\u003c/p>\n\u003cp>How much does your own AI use matter? With all the warnings about AI’s adverse impact on the environment, it can be tough to understand what that means at the individual level. In this episode, Morgan breaks down the hidden costs of generative AI into something more relatable: microwave time. She’s joined by MIT Technology Review reporters Casey Crownhart and James O’Donnell, who spent months investigating how much energy and water AI systems actually use.\u003c/p>\n\u003cp>Together, they unpack how AI models are trained and which ones are more resource-intensive, what effect the expansion of AI data centers has on local energy grids and just how much electricity it takes when we ask AI to generate text, images and videos.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC3471727862\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003cstrong>Guests:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003cspan style=\"font-weight: 400\">\u003ca href=\"https://www.technologyreview.com/author/casey-crownhart/\">Casey Crownhart\u003c/a>, senior climate reporter at MIT Technology Review\u003c/span>\u003c/li>\n\u003cli>\u003cspan style=\"font-weight: 400\">\u003ca href=\"https://www.technologyreview.com/author/james-odonnell/\">James O’Donnell\u003c/a>, senior AI reporter at MIT Technology Review\u003c/span>\u003c/li>\n\u003c/ul>\n\u003cp>\u003cstrong>Further Reading/Listening:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.technologyreview.com/2025/05/20/1116327/ai-energy-usage-climate-footprint-big-tech/\">\u003cspan style=\"font-weight: 400\">We did the math on AI’s energy footprint. Here’s the story you haven’t heard.\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Casey Crownhart and James O’Donnell, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">MIT Technology Review\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://huggingface.co/blog/sasha/ai-energy-score-v2\">\u003cspan style=\"font-weight: 400\">AI Energy Score v2: Refreshed Leaderboard, now with Reasoning ?\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — \u003c/span>Sasha Luccioni and Boris Gamazaychikov, \u003ci>Hugging Face\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.technologyreview.com/2025/11/06/1127579/ai-footprint/\">\u003cspan style=\"font-weight: 400\">Stop worrying about your AI footprint. Look at the big picture instead.\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Casey Crownhart, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">MIT Technology Review \u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.theverge.com/report/763080/google-ai-gemini-water-energy-emissions-study\">\u003cspan style=\"font-weight: 400\">Google says a typical AI text prompt only uses 5 drops of water — experts say that’s misleading\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Justine Calma, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">The Verge\u003c/span>\u003c/i>\u003c/li>\n\u003c/ul>\n\u003cp>Want to give us feedback on the show? Shoot us an email at \u003ca href=\"mailto:CloseAllTabs@KQED.org\">CloseAllTabs@KQED.org\u003c/a>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Follow us on\u003c/span>\u003ca href=\"https://www.instagram.com/closealltabspod/\"> \u003cspan style=\"font-weight: 400\">Instagram\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> and\u003c/span>\u003ca href=\"https://www.tiktok.com/@closealltabs\"> \u003cspan style=\"font-weight: 400\">TikTok\u003c/span>\u003c/a>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003ch2 id=\"episode-transcript\">Episode Transcript\u003c/h2>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">This is a computer-generated transcript. While our team has reviewed it, there may be errors.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung, Host: \u003c/b>\u003cspan style=\"font-weight: 400\"> You may have heard this one warning over and over recently. AI is bad for the environment. It’s using up all our clean water. It’s draining the power grids. It’s polluting our one precious world. But how? Let’s start with a video that fooled me a couple of months ago: bunnies on a trampoline. This video has like 250 million views on TikTok.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">[\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Bouncing sounds\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">]\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">This is a nighttime video, so it’s pretty dark and grainy. It looks like it could be in some suburban backyard. We see six or seven curious rabbits hopping onto the edge of a trampoline. Three of them move bravely toward the center and test a few jumps. Suddenly, all of the bunnies are bouncing up and down. It’s absolutely delightful. I mean, it’s bunnies on a trampoline. The person who posted it said they caught this moment on their ring camera. But my delight was cut short when I realized that one of the bunnies disappeared midair. The entire video was AI generated. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">According to researchers, one five-second video, like this one, generated using one of top-of-the-line open source AI models, uses about 3.4 million joules. Joules are the standard unit to measure energy. I’ll say that again. One five-second video uses 3.4 million joules to generate. Now, what does that mean to the average person who probably doesn’t measure their day in joules? Well, MIT Technology Review published a report on AI energy use. For that report, Casey Crownhart, who covers the climate, and James O’Donnell, who covers AI, did the math to translate that energy usage into something accessible. Here’s Casey.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart, Guest: \u003c/b>\u003cspan style=\"font-weight: 400\">One thing we really set out to do with this project was be able to answer that question for people who are using AI in their lives and wanna really understand what the energy footprint looks like. So we looked at a lot of things in our story. We also used distance on an e-bike, light bulbs, electric vehicles, but we found that the microwave was something that most people have experience with and it was units that sort of made sense.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">As part of this project, Casey and James worked with researchers to figure out how much AI generation really costs in microwave time. So that video of the bunnies on the trampoline, let’s say that five second video cost 3.4 million joules. That’s the equivalent of running the microwave for about an hour. You can get 30 bags of popcorn out of that if you’re lucky. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">The video of the bunnies on the trampoline was just one of dozens of AI-generated videos that I happen to scroll by every day. There are the videos of cats playing the violin, the physically impossible firework shows that my older family members keep sending the group chat, the many totally inappropriate videos of deep fake celebrities, the Facebook slop bait of animals rescuing old people from natural disasters, the AI- generated influencers shilling drop shipped products. Like, I could go on forever. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">The reality is that all of this content that’s being generated, seemingly 24-7, comes at a huge cost, energy-wise. Slop is literally draining our resources. And that’s not even accounting for the constant ChatGPT queries or the flood of image generation prompts every hour of every day, and that is only what we see produced by AI. There’s a lot going on in the backend that also takes up a ton of energy.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">In our reporting, we found that, you know, those different use cases that can come with very different energy footprints. If you add it all up, ultimately, it can be significant. It’s probably a relatively small part of your total energy footprint, but it is definitely something that I think people are right to be thinking about in this new age.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Concern is growing about AI’s toll on the environment. And yet, AI companies would have you believe that their products are indispensable and that their impact is manageable. So, what’s the truth? How do we know what to believe? And what, if anything, should we do about it? \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">This is Close All Tabs. I’m Morgan Sung, tech journalist and your chronically-online friend, here to open as many browser tabs as it takes to help you understand how the digital world affects our real lives. Let’s get into it. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Casey and James spent six months crunching the numbers to give us some real world comparisons for the amount of energy it really takes every time you type up a prompt. This was actually more complicated than it seems. The companies that run the most popular models aren’t the most upfront about the numbers. So the stats that we do have are based on the AI companies that are a bit more open. Casey and James worked with researchers at the University of Michigan’s ML Energy Initiative as well as researchers at Hugging Face’s AI Energy Score Project. Hugging Face is a platform that allows users to share AI tools and data sets. With the help of the researchers, Casey and James were able to get under the hood of a pretty closed off industry, which they’ll break down for us today. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">The explosion of AI use comes with many impacts, societal, economic, public health, and so none of them are equally distributed in terms of harm. But today, we’re just focusing on the environmental cost. And speaking of cost, let’s open our first tab. How much energy does a query cost? Let’s start with a little AI 101. When we talk about the environmental impact and energy use, where is all of this computing actually taking place? MIT Technology Review’s James O’Donnell broke it down.\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell, Guest: \u003c/b>\u003cspan style=\"font-weight: 400\">The computing is really taking place in buildings called data centers, which there’s about 3000 of them, uh, around the country. There’s even more as you go worldwide and really to visualize this, these are just like monolithic, huge, boring looking buildings that don’t have any windows or anything interesting on the outside and inside are just racks and racks of computers and chips and servers, crunching a lot of numbers.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">What we call artificial intelligence has existed in some form since the 1950s. But the technology that we call AI today is very different. There are many types that we now lump together under the AI umbrella, which all have different energy requirements. But for this deep dive, when we say AI, we’re referring to generative AI, specifically, the models that produce content based on a human entering a prompt. They include large language models, or LLMs, like ChatGPT and Claude and Gemini. When it comes to generative AI models, there are typically two different processes involved: training and inference. These also factor into the total energy use.\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">So training is what you do when you want to build an AI model from scratch, from nothing and you, you have a large language model that is only going to be as smart as the data that you feed it. So training is basically the phase where you’re taking massive amounts of data. Normally this is a lot of language and text, which could be everything from the internet, could be every book that’s ever been written, uh, regardless of if these companies have the legal right to access that data, but they’re putting a bunch of data into this AI model. And the AI model is basically learning how to create better and better guesses of the text that it outputs. So it’s learning to generate texts, to string words together, to string sentences together and paragraphs together that sound realistic and accurate. And it’s doing that by noticing patterns of what words go together in this large data set.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">So training is sort of the number crunching of feeding all of that data into an AI model and at the end, it spits out this model that has learned millions and millions of parameters, we call them, basically like knobs on an AI model that help the model understand the connections between different words. And at the end, you have this model that can generate text.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\"> A lot of electricity is used in the process of training that AI model. Years ago, that was like, when I say years ago, maybe two or three years ago that was the main concern of how much energy AI was using was really in that training phase. And what Casey and I discovered in our reporting is that that has changed really significantly. So most AI companies today are, you know, they’re planning for their energy budgets to be spent more on inference.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">So, what is inference?\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">Inference is every time you ask an AI model something, so every time you ask a question or have it generate an image or a video, anytime it actually does the thing of generating something that’s called inference. And so the individual amounts of energy that are used at the time of inference can be quite small or, or sort of big. Um, but it’s really the summation of all of that, that gives you kind of the energy footprint of a given AI model.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">The generated output also changes the energy usage. The more complicated the prompt, the more energy it uses.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">So, in our reporting we looked at text, images, and video. So kind of really broadly, and again, it can still vary, even within kind of a text query, depending on how complicated your ask is. So are you asking something to rewrite the whole works of Shakespeare, but like, in pirate speak, or are you just asking for a suggestion for a recipe? The open source models that we looked at, we found that the smallest models, if you were kind of asking a sort of standard query, might use about 114 joules of electricity. That’s equivalent to roughly a 10th of a second in a microwave, so a very, very small amount of electricity. A larger text model and one of the largest text models we looked at would use a lot more, so more like 6,700 joules, that’s about eight seconds in a microwave. So again, fairly small numbers.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Also, the bigger the model, the more energy it uses. AI models have parameters. Like James said earlier, these are basically the adjustable knobs that allow models to make a prediction. With more parameters, AI models are more likely to generate a better response and are better equipped to handle complex requests. So, asking a chat bot, “What year did Shakespeare write Hamlet?” Is generally a less complex request than, say, “Translate all of Hamlet into pirate speak.” The smallest model that Casey and James tested had eight billion parameters. The largest had 405 billion parameters. OpenAI is pretty hush-hush about their infrastructure, but some estimate that the company’s latest model, GPT-5, is somewhere up in the trillions. So, as models get bigger, they need to run on more chips, which needs more energy.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">What was really surprising and what I think really stood out in our reporting was that videos, based on the models that we were looking at, used significantly more energy, so thousands of times more energy than some of the smallest text models. So one model that we looked at used about 3.4 million joules of energy. That’s about an hour of microwave time. So there’s a really wide range here.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Here’s another factor: reasoning models. Investors are all over these right now. Reasoning models are marketed as literal thinking machines that are able to break down complex problems into logical steps instead of just predicting the next answer based on the patterns it recognizes. They’re advertised to think like a human would and supposedly will become more energy efficient the smarter the model gets. One of the researchers that Casey and James worked with at Hugging Tree put this to the test.\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">You know, a lot of people are excited about this idea of reasoning models. And so when this researcher studied these and figured out whether or not they’re energy efficient, she found that a lot these reasoning models can actually use 30 times more energy than a non-reasoning model.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">And then there’s the water usage. AI datacenters use massive quantities of water.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">Yeah, this is something that has been a conversation and there’s still I think, to some extent, a lot of uncertainty about. But basically, data centers use water directly for a lot cooling systems. A lot of data centers are cooled with what’s called evaporative cooling. So, you know, water evaporates to cool down the equipment. There’s also sort of indirect water use, which is a little trickier to calculate, but there’s also water that’s used in power plants. And so if you kind of think, okay, the power plant is needed to power the data center. So the water used in the power plant, you can kind of attribute to AI as well. Oftentimes the water that is required in a data center has to be very, very high quality, very pure water because you’re dealing with very sensitive equipment. And so there is this big conversation about water. Google released estimates about its water use per query as well, but kind of to sum it up, there is a pretty major water requirement and we’re starting to see that as, again, data centers are being built in places, including those that are very water stressed.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">So that’s what we do know about AI and energy consumption. This is the usage that can be measured, even if companies aren’t the most upfront about their numbers. But what about everything else? We’re opening a new tab, after this break. Welcome back, we’re opening a new tab. What AI energy use isn’t being measured? So we’ve talked about the front and most visible uses, energy usages, generating videos, generating lists, translating Shakespeare’s text into pirate speak, right. What’s happening in the background that’s also using up energy? Like, how many times do you have to run a microwave for those processes?\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">Well, I think it’s hard to know. Like since we’ve done this reporting, AI is being put into many parts of our online life and we don’t always have a lot of choice or visibility into how AI is being using used. So for example, Google famously, uh, went from just presenting you search results to then summarizing those search results with AI overviews. So now for the most part, people aren’t looking very far down that search page, they’re actually just relying on the AI overview. We would love to know how much energy is used by Google every time it creates an AI overview and the percentage of those searches that it uses overviews for, we weren’t able to get that information. Uh, Google wouldn’t share it with us. And so, you know, AI is being put into all these different parts of our online life. And I think we’ll look back on this as the sort of like simplest calculation of, of being able to estimate, you now, how much is used when you try and make a recipe or generate an image or something. But the truth is, as you point out, AI is sort of being put into everything and it’s going to be harder and harder to sort of track the footprint as that goes on.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Can you elaborate on why this topic appears to be so divisive and so confusing for so many people having to confront their energy usage through AI?\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">Okay. I have thoughts, but I’m sure Casey does too. So, you know, it’s not like asking ChatGPT a question is like, you know, polluting the earth as much as driving a 3000 mile road trip, right? Like ,we’re talking about small, relatively small numbers here, but it gets a lot of attention, I think, because public opinion for AI right now is just so abysmally low because so many people are skeptical of whether or not it’s really benefiting all of us. And I think the energy footprint is just kind of this glaring issue for people that say, like, what are we getting out of this technology, especially if it’s sort of draining us of resources.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">I think part of the interesting phenomenon is that AI has really like crashed onto the scene for the general public. It’s this whole kind of new thing that we’re all having to kind of reckon with, like what is this doing to our brains? What is this going to our grids? It’s I think it’s natural to question this like entirely new thing. Another thing that I think is really interesting is that, as James mentioned, this is becoming less so, but to this point, it’s kind of discreet and countable in a way that a lot of our other activity, especially online activity, isn’t. You can go out on and, you know, how many times am I messaging this thing? So I think that kind of has lended itself to the natural kind of like, well, how much does each one of these queries, what does that mean for energy?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">So Google recently released data on the energy footprint of its AI model, Gemini, a couple of months after you guys put out your report. What did you make of that? Like, was it helpful? Can we trust those numbers? I guess wouldn’t they be incentivized to portray themselves as very energy friendly?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">Yeah, it would have been nice to get these when we were reporting, but as James mentioned earlier, these companies know better than anybody what their energy footprint is. So I think there’s such value in getting some of this data. And Google had a really good technical report that went through kind of in-depth, you know, here’s where the energy is coming from this much from, you know the AI chips, this much from other processes. But I think it’s really significant what wasn’t included in that report. And what wasn’t included in the report is any sort of information about, you know, the total queries that its Gemini model gets in a day. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">So Google is able to point to this number and say, hey, look, this is such a small number. It’s in line with what we found for, kind of, our median text model. You know, something like a second or so in the microwave per query. But that’s, you know, for what Google says is an average or median query. You know, it’s not kind of giving us the full range, including, you now, different kind of queries that we know would take up a lot more energy. It doesn’t include image and video, which we know are more energy intensive. And ultimately we’re not able to, without that total number of, you not, how many times is this model being queried and giving responses a day? How many users, how many daily users? We don’t know the total footprint. We can only say, here’s this little number.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Let’s talk about the energy grid. The type of energy matters, right? Like there are a lot of discussion on renewables versus fossil fuels. What might impact where that energy comes from when it comes to building data centers and maintaining them?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">This is something that I really focused on in our reporting because as I think I put it in the piece, if we just had data centers that were hooked up to a bunch of solar panels and they ran when the sun is shining, oh, what a lovely world it would be, and I would be a lot less worried about all this. But the reality is that today, grids around the world are largely reliant on fossil fuels. So burning things like, you know, natural gas and coal to run the grid, keep the lights on. And one concern is what the grid will look like as energy demand from AI continues to rise.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">So today, we see that data centers are really concentrated on the East Coast, in places like Virginia, tends to be very natural gas heavy, reliant on coal. There are data centers that are on grids that have a lot more solar and hydropower and wind, and that means that the relative climate impact of data centers in those places can be lower than in the more fossil fuel-heavy places.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">But I think there’s a concern that as a lot, a lot of data center come online really quickly and need more electricity added to the grid in order to run, what is being added to grid in in order support those? Right now, the overwhelming answer is natural gas. And so that means that a lot of these new data centers will come with a pretty significant climate footprint attached.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">We may not know the exact amount of energy that the AI industry is actually using, but what we do know is that it’s a lot, and it is putting a strain on our already limited resources. Each individual query does cost something, and it adds up. Plus, there’s everything running in the background that we can’t measure. So what is each individual person responsible for? I mean, should we be worried about the future? Is there anything that we could actually do? Time for a new tab: does my AI footprint matter in the big picture? Luckily, Casey dove into this exact topic last year. She believes that policing individual AI usage isn’t as helpful in the grand scheme of things. Here’s why we should shift our focus, instead of putting the onus on each person to change their own behavior.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">As we went through this reporting, I got a lot of questions and I had a lot of questions myself about, you know, what does this mean for me and my personal choices about AI? And again, kind of as somebody who spent a lot of time reporting on climate change, it really reminded me of the conversation around climate footprint. You know, what is my climate footprint? What should I personally do differently to help, kind of, address climate change? And what I’ve come to kind of understand through my reporting and believe is that climate change is this massive problem that goes beyond any single one of us. And there’s a really significant limit to how much our individual choices can address a global problem that is very systemic. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">You can compost all you want, but if only gas vehicles are available to you and that’s the only way you can get around in your community, there’s only so much you can do. And we now know that some fossil fuel funded PR campaigns helped to popularize this idea of carbon footprint to kind of shift the focus on to individuals and away from these big, powerful companies. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">And I think that I see some parallels with AI today, you know, this attempt to kind of shift focus on, you now, well, are you using ChatGPT too many times in a day rather than what is the global impact and like, why aren’t these companies being more transparent about what the energy use of AI is on their scale. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">So I think ultimately, you know, there are limits to this. Like if you’re making a million AI slop videos every single day, I think that’s an individual action that you could probably safely make a choice that would be better for energy use. But overall, I think we should more be using our limited time and energy in the day to push for more transparency. You know, ask for regulations around AI and what’s powering it, and just generally not be so hard on ourselves because we operate in this system where it’s increasingly hard to get away from AI. As we’ve talked about, even if you don’t choose to go onto, you know chatgpt.com, you’re often, you’re part of this AI ecosystem. So we need to be talking about what that overall system looks like and how we can change it rather than the limited power of individuals.\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">One of the biggest unanswered questions every time a data center is open is actually like, what’s the energy source going into that? And is it going to be, you know, powered with renewable sources or not? Is it just going to run 24 seven on natural gas? And so sometimes if you hyper focus on this question of your own individual footprint, it can kind of make you forget that actually there are decisions still to be made every time the data center goes up that will arguably have a bigger impact on the sort of net footprint, net emissions of it all.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">What do we know about where the AI industry wants to take us in the future, near future, like three years from now? What do they need energy-wise or water-wise to get us there?\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">AI companies are planning for some pretty, uh, unprecedented levels of investment in, in data centers and, you know, to power all of those unprecedented levels of investment in power plants and nuclear energy and things like that. Um, I think where they want to go, uh, is to build AI models that are bigger first of all. To do that you need more and more chips and more and more power, and so there’s an incentive to just amass all of this energy and electricity. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">And then on the product side of it, I think these AI companies imagine that the world of AI in five years will not just be large language models that people type to and get an answer back, but that image generation and video generation and real time voice chats are kind of a part of our everyday lives. And so they’re planning for a lot more demand as well. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">And so you could think of this project from OpenAI and others called Stargate, which is basically a half a trillion dollars of investment into data centers that they want to pop up around the country. And I think the reason why they’re seeing success politically from this is that AI companies have framed AI as a question of national security, right? If the US wants to win this AI race against China, then the country that has the most energy is the country will create the best AI and the sort of you know, impedance to all of that is access to, to energy. And that’s why these companies have sort of made it their top priority.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">Yeah, and just to add to that, I mean, I think these big dreams about, you know, how big AI could get, it’s going to be a lot of electricity. So as of 2024, data centers used over 400 terawatt hours of electricity, about 1.5% of all electricity used around the world. By 2030, the International Energy Agency says that that could more than double reaching 945 terawatts. Sorry to use inscrutable units, but that’s about 3% of global electricity consumption.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">What is that in microwave hours? [\u003cem>Laughter\u003c/em>]\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">A whole lot of microwaves, so many microwaves. So I think that basically we’re seeing really significant, really fast shifts and fast growth in electricity, including in places like the US that have seen very flat electricity demand for over a decade. And so I think that this is all going to add up to really complicated effects and really complicated, kind of, effects for local communities where these data centers and where these power plants are gonna be used.\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">Yeah, this is something I didn’t totally get before I learned more from Casey and before we started reporting on this. So data centers were doing a lot of stuff in the early 2000s, like, this is Netflix, social media, like, all sorts of streaming, but electricity going to those data centers stayed pretty flat, and it wasn’t until AI that you actually started to see a huge jump in the amount of electricity that data centers required.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Most AI companies, or AI hype guys who are investing very heavily in AI companies will say something like, oh, AI can solve problems like climate change, so the energy usage is worth it. How much do you guys buy into that argument? Llike, does it hold any water?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">There’s so much potential for all kinds of AI, again, beyond chatbots, in all kinds problems that are related to climate change, from materials discovery, finding new materials that could make better batteries or help us capture carbon dioxide out of the atmosphere, superconductors that can move electricity around super efficiently. There’s also ways that AI could be used to help the grid run more efficiently. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">There’s really interesting research in all of these areas that I’m following very closely. But at this point, it’s all early stage. It’s all research. And I think there’s great potential for AI to be a positive force for the climate. But I think it’s absolutely irresponsible for us to punt on all of this concerns about AI’s current energy use because of some potential. Because there’s always the chance that this doesn’t work. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">And I think in any case, the progress could be significant, but it’s not gonna be a silver bullet. So I think we need to reckon very seriously with the current energy problems that we’re seeing now, rather than try to make some future promise that may never come true, build all this infrastructure that will be online for decades to come and could change our climate forever. Just doesn’t make sense.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">What do you think the most misunderstood part of this whole energy AI use conversation is?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">I think that there’s kind of a nuanced picture of just how important AI energy use is in context. So it is true that AI is probably a small part of your individual energy picture. And in fact, in terms of like the global energy use picture, it’s 3% in 2030. That doesn’t seem like very much. But that kind of change over such a short amount of time is going to be very significant for especially local grids where this is taking place. It will have significant impacts for climate change. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">This kind of build out will definitely not go unnoticed by the climate, but I think the biggest impacts here will be faced by local communities seeing data centers going up, local communities with new fossil fuel infrastructure going up. And so all at once, this is a small fraction of individual and even global energy use, and a very, very significant trend for the energy system of the world.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Looking toward the future is important, but the AI industry is changing residential communities right now in real time. The data center room promises to bring jobs and economic growth, but are AI companies following through on that? \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Next week, we’re taking our deep dive to one of the fastest growing hubs for AI data centers, Atlanta. But for now, let’s close all of these tabs. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Close All Tabs is a production of KQED Studios and is reported and hosted by me, Morgan Sung.\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">This episode was edited by Chris Hambrick and produced by Chris Egusa, who’s our senior editor and also composed our theme song and credits music. \u003c/span>\u003cspan style=\"font-weight: 400\">Additional music by APM. \u003c/span>\u003cspan style=\"font-weight: 400\">Close All Tabs producer is Maya Cueva. \u003c/span>\u003cspan style=\"font-weight: 400\">Brendan Willard is our audio engineer. \u003c/span>\u003cspan style=\"font-weight: 400\">Audience engagement support from Maha Sanad. \u003c/span>\u003cspan style=\"font-weight: 400\">Jen Chien is KQED’s director of podcasts. \u003c/span>\u003cspan style=\"font-weight: 400\">Katie Sprenger is our podcast operations manager a\u003c/span>\u003cspan style=\"font-weight: 400\">nd Ethan Toven-Lindsey is our Editor-in-Chief. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Some members of the KQED podcast team are represented by the Screen Actors Guild, American Federation of Television and Radio Artists, San Francisco, Northern California local. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">This episode’s keyboard sounds were submitted by my dad, Casey Sung, and recorded on his white and blue Apple Maker Ala F99 keyboard with Greywood V3 switches and Cherry Profile PBT keycaps. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\nOkay, and I know it’s a podcast cliche, but… if you like these deep dives and want us to keep making more, it would really help us out if you could rate and review us on Spotify, Apple Podcasts, or wherever you listen to the show. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Don’t forget to drop a comment and tell your friends too, or even your enemies, or frenemies. And if you really like Close All Tabs and want to support public media, go to donate.kqed.org/podcasts. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Thanks for listening.\u003c/span>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"title": "The Real Cost of AI Slop | KQED",
"description": "How much does your own AI use matter? With all the warnings about AI’s adverse impact on the environment, it can be tough to understand what that means at the individual level. In this episode, Morgan breaks down the hidden costs of generative AI into something more relatable: microwave time. She’s joined by MIT Technology Review reporters Casey Crownhart and James O’Donnell, who spent months investigating how much energy and water AI systems actually use. Together, they unpack how AI models are trained and which ones are more resource-intensive, what effect the expansion of AI data centers has on local energy grids and just how much electricity it takes when we ask AI to generate text, images and videos.",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003ca href=\"#episode-transcript\">\u003ci>View the full episode transcript.\u003c/i>\u003c/a>\u003c/p>\n\u003cp>How much does your own AI use matter? With all the warnings about AI’s adverse impact on the environment, it can be tough to understand what that means at the individual level. In this episode, Morgan breaks down the hidden costs of generative AI into something more relatable: microwave time. She’s joined by MIT Technology Review reporters Casey Crownhart and James O’Donnell, who spent months investigating how much energy and water AI systems actually use.\u003c/p>\n\u003cp>Together, they unpack how AI models are trained and which ones are more resource-intensive, what effect the expansion of AI data centers has on local energy grids and just how much electricity it takes when we ask AI to generate text, images and videos.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC3471727862\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003cstrong>Guests:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003cspan style=\"font-weight: 400\">\u003ca href=\"https://www.technologyreview.com/author/casey-crownhart/\">Casey Crownhart\u003c/a>, senior climate reporter at MIT Technology Review\u003c/span>\u003c/li>\n\u003cli>\u003cspan style=\"font-weight: 400\">\u003ca href=\"https://www.technologyreview.com/author/james-odonnell/\">James O’Donnell\u003c/a>, senior AI reporter at MIT Technology Review\u003c/span>\u003c/li>\n\u003c/ul>\n\u003cp>\u003cstrong>Further Reading/Listening:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.technologyreview.com/2025/05/20/1116327/ai-energy-usage-climate-footprint-big-tech/\">\u003cspan style=\"font-weight: 400\">We did the math on AI’s energy footprint. Here’s the story you haven’t heard.\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Casey Crownhart and James O’Donnell, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">MIT Technology Review\u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://huggingface.co/blog/sasha/ai-energy-score-v2\">\u003cspan style=\"font-weight: 400\">AI Energy Score v2: Refreshed Leaderboard, now with Reasoning ?\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — \u003c/span>Sasha Luccioni and Boris Gamazaychikov, \u003ci>Hugging Face\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.technologyreview.com/2025/11/06/1127579/ai-footprint/\">\u003cspan style=\"font-weight: 400\">Stop worrying about your AI footprint. Look at the big picture instead.\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Casey Crownhart, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">MIT Technology Review \u003c/span>\u003c/i>\u003c/li>\n\u003cli>\u003ca href=\"https://www.theverge.com/report/763080/google-ai-gemini-water-energy-emissions-study\">\u003cspan style=\"font-weight: 400\">Google says a typical AI text prompt only uses 5 drops of water — experts say that’s misleading\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> — Justine Calma, \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">The Verge\u003c/span>\u003c/i>\u003c/li>\n\u003c/ul>\n\u003cp>Want to give us feedback on the show? Shoot us an email at \u003ca href=\"mailto:CloseAllTabs@KQED.org\">CloseAllTabs@KQED.org\u003c/a>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Follow us on\u003c/span>\u003ca href=\"https://www.instagram.com/closealltabspod/\"> \u003cspan style=\"font-weight: 400\">Instagram\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> and\u003c/span>\u003ca href=\"https://www.tiktok.com/@closealltabs\"> \u003cspan style=\"font-weight: 400\">TikTok\u003c/span>\u003c/a>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003ch2 id=\"episode-transcript\">Episode Transcript\u003c/h2>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">This is a computer-generated transcript. While our team has reviewed it, there may be errors.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003cb>Morgan Sung, Host: \u003c/b>\u003cspan style=\"font-weight: 400\"> You may have heard this one warning over and over recently. AI is bad for the environment. It’s using up all our clean water. It’s draining the power grids. It’s polluting our one precious world. But how? Let’s start with a video that fooled me a couple of months ago: bunnies on a trampoline. This video has like 250 million views on TikTok.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">[\u003c/span>\u003ci>\u003cspan style=\"font-weight: 400\">Bouncing sounds\u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400\">]\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">This is a nighttime video, so it’s pretty dark and grainy. It looks like it could be in some suburban backyard. We see six or seven curious rabbits hopping onto the edge of a trampoline. Three of them move bravely toward the center and test a few jumps. Suddenly, all of the bunnies are bouncing up and down. It’s absolutely delightful. I mean, it’s bunnies on a trampoline. The person who posted it said they caught this moment on their ring camera. But my delight was cut short when I realized that one of the bunnies disappeared midair. The entire video was AI generated. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">According to researchers, one five-second video, like this one, generated using one of top-of-the-line open source AI models, uses about 3.4 million joules. Joules are the standard unit to measure energy. I’ll say that again. One five-second video uses 3.4 million joules to generate. Now, what does that mean to the average person who probably doesn’t measure their day in joules? Well, MIT Technology Review published a report on AI energy use. For that report, Casey Crownhart, who covers the climate, and James O’Donnell, who covers AI, did the math to translate that energy usage into something accessible. Here’s Casey.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart, Guest: \u003c/b>\u003cspan style=\"font-weight: 400\">One thing we really set out to do with this project was be able to answer that question for people who are using AI in their lives and wanna really understand what the energy footprint looks like. So we looked at a lot of things in our story. We also used distance on an e-bike, light bulbs, electric vehicles, but we found that the microwave was something that most people have experience with and it was units that sort of made sense.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">As part of this project, Casey and James worked with researchers to figure out how much AI generation really costs in microwave time. So that video of the bunnies on the trampoline, let’s say that five second video cost 3.4 million joules. That’s the equivalent of running the microwave for about an hour. You can get 30 bags of popcorn out of that if you’re lucky. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">The video of the bunnies on the trampoline was just one of dozens of AI-generated videos that I happen to scroll by every day. There are the videos of cats playing the violin, the physically impossible firework shows that my older family members keep sending the group chat, the many totally inappropriate videos of deep fake celebrities, the Facebook slop bait of animals rescuing old people from natural disasters, the AI- generated influencers shilling drop shipped products. Like, I could go on forever. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">The reality is that all of this content that’s being generated, seemingly 24-7, comes at a huge cost, energy-wise. Slop is literally draining our resources. And that’s not even accounting for the constant ChatGPT queries or the flood of image generation prompts every hour of every day, and that is only what we see produced by AI. There’s a lot going on in the backend that also takes up a ton of energy.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">In our reporting, we found that, you know, those different use cases that can come with very different energy footprints. If you add it all up, ultimately, it can be significant. It’s probably a relatively small part of your total energy footprint, but it is definitely something that I think people are right to be thinking about in this new age.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Concern is growing about AI’s toll on the environment. And yet, AI companies would have you believe that their products are indispensable and that their impact is manageable. So, what’s the truth? How do we know what to believe? And what, if anything, should we do about it? \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">This is Close All Tabs. I’m Morgan Sung, tech journalist and your chronically-online friend, here to open as many browser tabs as it takes to help you understand how the digital world affects our real lives. Let’s get into it. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Casey and James spent six months crunching the numbers to give us some real world comparisons for the amount of energy it really takes every time you type up a prompt. This was actually more complicated than it seems. The companies that run the most popular models aren’t the most upfront about the numbers. So the stats that we do have are based on the AI companies that are a bit more open. Casey and James worked with researchers at the University of Michigan’s ML Energy Initiative as well as researchers at Hugging Face’s AI Energy Score Project. Hugging Face is a platform that allows users to share AI tools and data sets. With the help of the researchers, Casey and James were able to get under the hood of a pretty closed off industry, which they’ll break down for us today. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">The explosion of AI use comes with many impacts, societal, economic, public health, and so none of them are equally distributed in terms of harm. But today, we’re just focusing on the environmental cost. And speaking of cost, let’s open our first tab. How much energy does a query cost? Let’s start with a little AI 101. When we talk about the environmental impact and energy use, where is all of this computing actually taking place? MIT Technology Review’s James O’Donnell broke it down.\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell, Guest: \u003c/b>\u003cspan style=\"font-weight: 400\">The computing is really taking place in buildings called data centers, which there’s about 3000 of them, uh, around the country. There’s even more as you go worldwide and really to visualize this, these are just like monolithic, huge, boring looking buildings that don’t have any windows or anything interesting on the outside and inside are just racks and racks of computers and chips and servers, crunching a lot of numbers.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">What we call artificial intelligence has existed in some form since the 1950s. But the technology that we call AI today is very different. There are many types that we now lump together under the AI umbrella, which all have different energy requirements. But for this deep dive, when we say AI, we’re referring to generative AI, specifically, the models that produce content based on a human entering a prompt. They include large language models, or LLMs, like ChatGPT and Claude and Gemini. When it comes to generative AI models, there are typically two different processes involved: training and inference. These also factor into the total energy use.\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">So training is what you do when you want to build an AI model from scratch, from nothing and you, you have a large language model that is only going to be as smart as the data that you feed it. So training is basically the phase where you’re taking massive amounts of data. Normally this is a lot of language and text, which could be everything from the internet, could be every book that’s ever been written, uh, regardless of if these companies have the legal right to access that data, but they’re putting a bunch of data into this AI model. And the AI model is basically learning how to create better and better guesses of the text that it outputs. So it’s learning to generate texts, to string words together, to string sentences together and paragraphs together that sound realistic and accurate. And it’s doing that by noticing patterns of what words go together in this large data set.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">So training is sort of the number crunching of feeding all of that data into an AI model and at the end, it spits out this model that has learned millions and millions of parameters, we call them, basically like knobs on an AI model that help the model understand the connections between different words. And at the end, you have this model that can generate text.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\"> A lot of electricity is used in the process of training that AI model. Years ago, that was like, when I say years ago, maybe two or three years ago that was the main concern of how much energy AI was using was really in that training phase. And what Casey and I discovered in our reporting is that that has changed really significantly. So most AI companies today are, you know, they’re planning for their energy budgets to be spent more on inference.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">So, what is inference?\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">Inference is every time you ask an AI model something, so every time you ask a question or have it generate an image or a video, anytime it actually does the thing of generating something that’s called inference. And so the individual amounts of energy that are used at the time of inference can be quite small or, or sort of big. Um, but it’s really the summation of all of that, that gives you kind of the energy footprint of a given AI model.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">The generated output also changes the energy usage. The more complicated the prompt, the more energy it uses.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">So, in our reporting we looked at text, images, and video. So kind of really broadly, and again, it can still vary, even within kind of a text query, depending on how complicated your ask is. So are you asking something to rewrite the whole works of Shakespeare, but like, in pirate speak, or are you just asking for a suggestion for a recipe? The open source models that we looked at, we found that the smallest models, if you were kind of asking a sort of standard query, might use about 114 joules of electricity. That’s equivalent to roughly a 10th of a second in a microwave, so a very, very small amount of electricity. A larger text model and one of the largest text models we looked at would use a lot more, so more like 6,700 joules, that’s about eight seconds in a microwave. So again, fairly small numbers.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Also, the bigger the model, the more energy it uses. AI models have parameters. Like James said earlier, these are basically the adjustable knobs that allow models to make a prediction. With more parameters, AI models are more likely to generate a better response and are better equipped to handle complex requests. So, asking a chat bot, “What year did Shakespeare write Hamlet?” Is generally a less complex request than, say, “Translate all of Hamlet into pirate speak.” The smallest model that Casey and James tested had eight billion parameters. The largest had 405 billion parameters. OpenAI is pretty hush-hush about their infrastructure, but some estimate that the company’s latest model, GPT-5, is somewhere up in the trillions. So, as models get bigger, they need to run on more chips, which needs more energy.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">What was really surprising and what I think really stood out in our reporting was that videos, based on the models that we were looking at, used significantly more energy, so thousands of times more energy than some of the smallest text models. So one model that we looked at used about 3.4 million joules of energy. That’s about an hour of microwave time. So there’s a really wide range here.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Here’s another factor: reasoning models. Investors are all over these right now. Reasoning models are marketed as literal thinking machines that are able to break down complex problems into logical steps instead of just predicting the next answer based on the patterns it recognizes. They’re advertised to think like a human would and supposedly will become more energy efficient the smarter the model gets. One of the researchers that Casey and James worked with at Hugging Tree put this to the test.\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">You know, a lot of people are excited about this idea of reasoning models. And so when this researcher studied these and figured out whether or not they’re energy efficient, she found that a lot these reasoning models can actually use 30 times more energy than a non-reasoning model.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">And then there’s the water usage. AI datacenters use massive quantities of water.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">Yeah, this is something that has been a conversation and there’s still I think, to some extent, a lot of uncertainty about. But basically, data centers use water directly for a lot cooling systems. A lot of data centers are cooled with what’s called evaporative cooling. So, you know, water evaporates to cool down the equipment. There’s also sort of indirect water use, which is a little trickier to calculate, but there’s also water that’s used in power plants. And so if you kind of think, okay, the power plant is needed to power the data center. So the water used in the power plant, you can kind of attribute to AI as well. Oftentimes the water that is required in a data center has to be very, very high quality, very pure water because you’re dealing with very sensitive equipment. And so there is this big conversation about water. Google released estimates about its water use per query as well, but kind of to sum it up, there is a pretty major water requirement and we’re starting to see that as, again, data centers are being built in places, including those that are very water stressed.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">So that’s what we do know about AI and energy consumption. This is the usage that can be measured, even if companies aren’t the most upfront about their numbers. But what about everything else? We’re opening a new tab, after this break. Welcome back, we’re opening a new tab. What AI energy use isn’t being measured? So we’ve talked about the front and most visible uses, energy usages, generating videos, generating lists, translating Shakespeare’s text into pirate speak, right. What’s happening in the background that’s also using up energy? Like, how many times do you have to run a microwave for those processes?\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">Well, I think it’s hard to know. Like since we’ve done this reporting, AI is being put into many parts of our online life and we don’t always have a lot of choice or visibility into how AI is being using used. So for example, Google famously, uh, went from just presenting you search results to then summarizing those search results with AI overviews. So now for the most part, people aren’t looking very far down that search page, they’re actually just relying on the AI overview. We would love to know how much energy is used by Google every time it creates an AI overview and the percentage of those searches that it uses overviews for, we weren’t able to get that information. Uh, Google wouldn’t share it with us. And so, you know, AI is being put into all these different parts of our online life. And I think we’ll look back on this as the sort of like simplest calculation of, of being able to estimate, you now, how much is used when you try and make a recipe or generate an image or something. But the truth is, as you point out, AI is sort of being put into everything and it’s going to be harder and harder to sort of track the footprint as that goes on.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Can you elaborate on why this topic appears to be so divisive and so confusing for so many people having to confront their energy usage through AI?\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">Okay. I have thoughts, but I’m sure Casey does too. So, you know, it’s not like asking ChatGPT a question is like, you know, polluting the earth as much as driving a 3000 mile road trip, right? Like ,we’re talking about small, relatively small numbers here, but it gets a lot of attention, I think, because public opinion for AI right now is just so abysmally low because so many people are skeptical of whether or not it’s really benefiting all of us. And I think the energy footprint is just kind of this glaring issue for people that say, like, what are we getting out of this technology, especially if it’s sort of draining us of resources.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">I think part of the interesting phenomenon is that AI has really like crashed onto the scene for the general public. It’s this whole kind of new thing that we’re all having to kind of reckon with, like what is this doing to our brains? What is this going to our grids? It’s I think it’s natural to question this like entirely new thing. Another thing that I think is really interesting is that, as James mentioned, this is becoming less so, but to this point, it’s kind of discreet and countable in a way that a lot of our other activity, especially online activity, isn’t. You can go out on and, you know, how many times am I messaging this thing? So I think that kind of has lended itself to the natural kind of like, well, how much does each one of these queries, what does that mean for energy?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">So Google recently released data on the energy footprint of its AI model, Gemini, a couple of months after you guys put out your report. What did you make of that? Like, was it helpful? Can we trust those numbers? I guess wouldn’t they be incentivized to portray themselves as very energy friendly?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">Yeah, it would have been nice to get these when we were reporting, but as James mentioned earlier, these companies know better than anybody what their energy footprint is. So I think there’s such value in getting some of this data. And Google had a really good technical report that went through kind of in-depth, you know, here’s where the energy is coming from this much from, you know the AI chips, this much from other processes. But I think it’s really significant what wasn’t included in that report. And what wasn’t included in the report is any sort of information about, you know, the total queries that its Gemini model gets in a day. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">So Google is able to point to this number and say, hey, look, this is such a small number. It’s in line with what we found for, kind of, our median text model. You know, something like a second or so in the microwave per query. But that’s, you know, for what Google says is an average or median query. You know, it’s not kind of giving us the full range, including, you now, different kind of queries that we know would take up a lot more energy. It doesn’t include image and video, which we know are more energy intensive. And ultimately we’re not able to, without that total number of, you not, how many times is this model being queried and giving responses a day? How many users, how many daily users? We don’t know the total footprint. We can only say, here’s this little number.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Let’s talk about the energy grid. The type of energy matters, right? Like there are a lot of discussion on renewables versus fossil fuels. What might impact where that energy comes from when it comes to building data centers and maintaining them?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">This is something that I really focused on in our reporting because as I think I put it in the piece, if we just had data centers that were hooked up to a bunch of solar panels and they ran when the sun is shining, oh, what a lovely world it would be, and I would be a lot less worried about all this. But the reality is that today, grids around the world are largely reliant on fossil fuels. So burning things like, you know, natural gas and coal to run the grid, keep the lights on. And one concern is what the grid will look like as energy demand from AI continues to rise.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">So today, we see that data centers are really concentrated on the East Coast, in places like Virginia, tends to be very natural gas heavy, reliant on coal. There are data centers that are on grids that have a lot more solar and hydropower and wind, and that means that the relative climate impact of data centers in those places can be lower than in the more fossil fuel-heavy places.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">But I think there’s a concern that as a lot, a lot of data center come online really quickly and need more electricity added to the grid in order to run, what is being added to grid in in order support those? Right now, the overwhelming answer is natural gas. And so that means that a lot of these new data centers will come with a pretty significant climate footprint attached.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">We may not know the exact amount of energy that the AI industry is actually using, but what we do know is that it’s a lot, and it is putting a strain on our already limited resources. Each individual query does cost something, and it adds up. Plus, there’s everything running in the background that we can’t measure. So what is each individual person responsible for? I mean, should we be worried about the future? Is there anything that we could actually do? Time for a new tab: does my AI footprint matter in the big picture? Luckily, Casey dove into this exact topic last year. She believes that policing individual AI usage isn’t as helpful in the grand scheme of things. Here’s why we should shift our focus, instead of putting the onus on each person to change their own behavior.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">As we went through this reporting, I got a lot of questions and I had a lot of questions myself about, you know, what does this mean for me and my personal choices about AI? And again, kind of as somebody who spent a lot of time reporting on climate change, it really reminded me of the conversation around climate footprint. You know, what is my climate footprint? What should I personally do differently to help, kind of, address climate change? And what I’ve come to kind of understand through my reporting and believe is that climate change is this massive problem that goes beyond any single one of us. And there’s a really significant limit to how much our individual choices can address a global problem that is very systemic. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">You can compost all you want, but if only gas vehicles are available to you and that’s the only way you can get around in your community, there’s only so much you can do. And we now know that some fossil fuel funded PR campaigns helped to popularize this idea of carbon footprint to kind of shift the focus on to individuals and away from these big, powerful companies. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">And I think that I see some parallels with AI today, you know, this attempt to kind of shift focus on, you now, well, are you using ChatGPT too many times in a day rather than what is the global impact and like, why aren’t these companies being more transparent about what the energy use of AI is on their scale. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">So I think ultimately, you know, there are limits to this. Like if you’re making a million AI slop videos every single day, I think that’s an individual action that you could probably safely make a choice that would be better for energy use. But overall, I think we should more be using our limited time and energy in the day to push for more transparency. You know, ask for regulations around AI and what’s powering it, and just generally not be so hard on ourselves because we operate in this system where it’s increasingly hard to get away from AI. As we’ve talked about, even if you don’t choose to go onto, you know chatgpt.com, you’re often, you’re part of this AI ecosystem. So we need to be talking about what that overall system looks like and how we can change it rather than the limited power of individuals.\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">One of the biggest unanswered questions every time a data center is open is actually like, what’s the energy source going into that? And is it going to be, you know, powered with renewable sources or not? Is it just going to run 24 seven on natural gas? And so sometimes if you hyper focus on this question of your own individual footprint, it can kind of make you forget that actually there are decisions still to be made every time the data center goes up that will arguably have a bigger impact on the sort of net footprint, net emissions of it all.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">What do we know about where the AI industry wants to take us in the future, near future, like three years from now? What do they need energy-wise or water-wise to get us there?\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">AI companies are planning for some pretty, uh, unprecedented levels of investment in, in data centers and, you know, to power all of those unprecedented levels of investment in power plants and nuclear energy and things like that. Um, I think where they want to go, uh, is to build AI models that are bigger first of all. To do that you need more and more chips and more and more power, and so there’s an incentive to just amass all of this energy and electricity. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">And then on the product side of it, I think these AI companies imagine that the world of AI in five years will not just be large language models that people type to and get an answer back, but that image generation and video generation and real time voice chats are kind of a part of our everyday lives. And so they’re planning for a lot more demand as well. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">And so you could think of this project from OpenAI and others called Stargate, which is basically a half a trillion dollars of investment into data centers that they want to pop up around the country. And I think the reason why they’re seeing success politically from this is that AI companies have framed AI as a question of national security, right? If the US wants to win this AI race against China, then the country that has the most energy is the country will create the best AI and the sort of you know, impedance to all of that is access to, to energy. And that’s why these companies have sort of made it their top priority.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">Yeah, and just to add to that, I mean, I think these big dreams about, you know, how big AI could get, it’s going to be a lot of electricity. So as of 2024, data centers used over 400 terawatt hours of electricity, about 1.5% of all electricity used around the world. By 2030, the International Energy Agency says that that could more than double reaching 945 terawatts. Sorry to use inscrutable units, but that’s about 3% of global electricity consumption.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">What is that in microwave hours? [\u003cem>Laughter\u003c/em>]\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">A whole lot of microwaves, so many microwaves. So I think that basically we’re seeing really significant, really fast shifts and fast growth in electricity, including in places like the US that have seen very flat electricity demand for over a decade. And so I think that this is all going to add up to really complicated effects and really complicated, kind of, effects for local communities where these data centers and where these power plants are gonna be used.\u003c/span>\u003c/p>\n\u003cp>\u003cb>James O’Donnell: \u003c/b>\u003cspan style=\"font-weight: 400\">Yeah, this is something I didn’t totally get before I learned more from Casey and before we started reporting on this. So data centers were doing a lot of stuff in the early 2000s, like, this is Netflix, social media, like, all sorts of streaming, but electricity going to those data centers stayed pretty flat, and it wasn’t until AI that you actually started to see a huge jump in the amount of electricity that data centers required.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Most AI companies, or AI hype guys who are investing very heavily in AI companies will say something like, oh, AI can solve problems like climate change, so the energy usage is worth it. How much do you guys buy into that argument? Llike, does it hold any water?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">There’s so much potential for all kinds of AI, again, beyond chatbots, in all kinds problems that are related to climate change, from materials discovery, finding new materials that could make better batteries or help us capture carbon dioxide out of the atmosphere, superconductors that can move electricity around super efficiently. There’s also ways that AI could be used to help the grid run more efficiently. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">There’s really interesting research in all of these areas that I’m following very closely. But at this point, it’s all early stage. It’s all research. And I think there’s great potential for AI to be a positive force for the climate. But I think it’s absolutely irresponsible for us to punt on all of this concerns about AI’s current energy use because of some potential. Because there’s always the chance that this doesn’t work. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">And I think in any case, the progress could be significant, but it’s not gonna be a silver bullet. So I think we need to reckon very seriously with the current energy problems that we’re seeing now, rather than try to make some future promise that may never come true, build all this infrastructure that will be online for decades to come and could change our climate forever. Just doesn’t make sense.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">What do you think the most misunderstood part of this whole energy AI use conversation is?\u003c/span>\u003c/p>\n\u003cp>\u003cb>Casey Crownhart: \u003c/b>\u003cspan style=\"font-weight: 400\">I think that there’s kind of a nuanced picture of just how important AI energy use is in context. So it is true that AI is probably a small part of your individual energy picture. And in fact, in terms of like the global energy use picture, it’s 3% in 2030. That doesn’t seem like very much. But that kind of change over such a short amount of time is going to be very significant for especially local grids where this is taking place. It will have significant impacts for climate change. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">This kind of build out will definitely not go unnoticed by the climate, but I think the biggest impacts here will be faced by local communities seeing data centers going up, local communities with new fossil fuel infrastructure going up. And so all at once, this is a small fraction of individual and even global energy use, and a very, very significant trend for the energy system of the world.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Morgan Sung: \u003c/b>\u003cspan style=\"font-weight: 400\">Looking toward the future is important, but the AI industry is changing residential communities right now in real time. The data center room promises to bring jobs and economic growth, but are AI companies following through on that? \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Next week, we’re taking our deep dive to one of the fastest growing hubs for AI data centers, Atlanta. But for now, let’s close all of these tabs. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Close All Tabs is a production of KQED Studios and is reported and hosted by me, Morgan Sung.\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">This episode was edited by Chris Hambrick and produced by Chris Egusa, who’s our senior editor and also composed our theme song and credits music. \u003c/span>\u003cspan style=\"font-weight: 400\">Additional music by APM. \u003c/span>\u003cspan style=\"font-weight: 400\">Close All Tabs producer is Maya Cueva. \u003c/span>\u003cspan style=\"font-weight: 400\">Brendan Willard is our audio engineer. \u003c/span>\u003cspan style=\"font-weight: 400\">Audience engagement support from Maha Sanad. \u003c/span>\u003cspan style=\"font-weight: 400\">Jen Chien is KQED’s director of podcasts. \u003c/span>\u003cspan style=\"font-weight: 400\">Katie Sprenger is our podcast operations manager a\u003c/span>\u003cspan style=\"font-weight: 400\">nd Ethan Toven-Lindsey is our Editor-in-Chief. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Some members of the KQED podcast team are represented by the Screen Actors Guild, American Federation of Television and Radio Artists, San Francisco, Northern California local. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">This episode’s keyboard sounds were submitted by my dad, Casey Sung, and recorded on his white and blue Apple Maker Ala F99 keyboard with Greywood V3 switches and Cherry Profile PBT keycaps. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\nOkay, and I know it’s a podcast cliche, but… if you like these deep dives and want us to keep making more, it would really help us out if you could rate and review us on Spotify, Apple Podcasts, or wherever you listen to the show. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Don’t forget to drop a comment and tell your friends too, or even your enemies, or frenemies. And if you really like Close All Tabs and want to support public media, go to donate.kqed.org/podcasts. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003cspan style=\"font-weight: 400\">Thanks for listening.\u003c/span>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"info": "What kind of no sabo word is Hyphenación? For us, it’s about living within a hyphenation. Like being a third-gen Mexican-American from the Texas border now living that Bay Area Chicano life. Like Xorje! Each week we bring together a couple of hyphenated Latinos to talk all about personal life choices: family, careers, relationships, belonging … everything is on the table. ",
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"info": "Our flagship program, helmed by Kai Ryssdal, examines what the day in money delivered, through stories, conversations, newsworthy numbers and more. Updated Monday through Friday at about 3:30 p.m. PT.",
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"mindshift": {
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"info": "The MindShift podcast explores the innovations in education that are shaping how kids learn. Hosts Ki Sung and Katrina Schwartz introduce listeners to educators, researchers, parents and students who are developing effective ways to improve how kids learn. We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>",
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"order": 12
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"info": "For decades, the process for how police police themselves has been inconsistent – if not opaque. In some states, like California, these proceedings were completely hidden. After a new police transparency law unsealed scores of internal affairs files, our reporters set out to examine these cases and the shadow world of police discipline. On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. Is it the officers, or the public they've sworn to serve?",
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},
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"tagline": "Politics from a personal perspective",
"info": "Political Breakdown is a new series that explores the political intersection of California and the nation. Each week hosts Scott Shafer and Marisa Lagos are joined with a new special guest to unpack politics -- with personality — and offer an insider’s glimpse at how politics happens.",
"airtime": "THU 6:30pm-7pm",
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"possible": {
"id": "possible",
"title": "Possible",
"info": "Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. The show features interviews with visionary guests like Trevor Noah, Sam Altman and Janette Sadik-Khan. Possible paints an optimistic portrait of the world we can create through science, policy, business, art and our shared humanity. It asks: What if everything goes right for once? How can we get there? Each episode also includes a short fiction story generated by advanced AI GPT-4, serving as a thought-provoking springboard to speculate how humanity could leverage technology for good.",
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},
"link": "/radio/program/possible",
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},
"pri-the-world": {
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"title": "PRI's The World: Latest Edition",
"info": "Each weekday, host Marco Werman and his team of producers bring you the world's most interesting stories in an hour of radio that reminds us just how small our planet really is.",
"airtime": "MON-FRI 2pm-3pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-World-Podcast-Tile-360x360-1.jpg",
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},
"radiolab": {
"id": "radiolab",
"title": "Radiolab",
"info": "A two-time Peabody Award-winner, Radiolab is an investigation told through sounds and stories, and centered around one big idea. In the Radiolab world, information sounds like music and science and culture collide. Hosted by Jad Abumrad and Robert Krulwich, the show is designed for listeners who demand skepticism, but appreciate wonder. WNYC Studios is the producer of other leading podcasts including Freakonomics Radio, Death, Sex & Money, On the Media and many more.",
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