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Oakland Airport Worker Says Workers' Comp System Failing Her

Long-time baggage handler accused her former employer of violating California workers’ compensation laws.
Keiana Vernon (center) talks with fellow residents who have become friends outside Fairmont Skilled Nursing and Rehabilitation Center in San Leandro on June 11, 2026. Vernon suffered a workplace injury while working for an airport services contractor and is now living at the long-term care facility after developing chronic injuries and mobility limitations. (Beth LaBerge/KQED)

Here are the morning’s top stories on Wednesday, July 1, 2026

  • Workers’ compensation benefits are intended to help people injured on the job. But sometimes, they fall through the cracks. 
  • California civil rights leaders are expressing relief and gratitude. That’s after the Supreme Court ruled Tuesday that all children born on US soil are US citizens, regardless of their parents’ immigration status.

Oakland airport skycap says workplace injury left her homeless

On the morning of Jan. 1, 2025, Oakland airport skycap Keiana Vernon collapsed while helping passengers check luggage outside Terminal 2. Coworkers rushed to lift her to her feet, but she could barely walk. Pain radiated from the right side of her body, where she said she felt the impact most. Her supervisors were alerted.

“I was in excruciating pain,” Vernon, 47, said. “It was very painful to walk on my leg because I lost a lot of movement in my right leg. And that’s what’s bothering me to this day.”

The incident and her employer’s response became a turning point that unraveled her life. The once-active Oakland native now spends her days in a wheelchair, living at an Alameda County skilled nursing facility with no income. Vernon blames her employer, Prospect Airport Services, for allegedly failing to follow California’s requirements for responding to workplace injuries. As weeks passed without her returning to work, Vernon’s job was terminated.

California’s workers’ compensation system is intended to ensure employees injured on the job quickly receive medical care while claims are investigated. Benefits may also include partial wage replacement during recovery. But interviews with Vernon, several coworkers and a former supervisor suggest those protections may have broken down in her case, illustrating how workers can fall through the system’s cracks with devastating financial and medical consequences.

Vernon lost her housing, car and life’s savings after 22 years of working for airline services contractors at the Oakland airport, she said, including five years as a Prospect employee. “It’s unfair. I needed a lot of help throughout the process, and I felt like they failed me. I didn’t know where to begin as far as medical coverage, how to seek any type of support,” Vernon said. “I hit rock bottom. I became homeless because of that.”

Most California employers are responsible for arranging prompt medical attention for a work-related injury. State law also required the company to give Vernon a workers’ compensation claim form within a day and report the incident to its insurance company within five days, both critical steps to beginning the benefits process. None of that happened, according to Vernon and a former supervisor. Instead, Vernon said her manager, Salesh Prasad, told her to go home shortly after her fall. He directed a coworker to drive her to the airport employee parking lot, where she was left alone in her car, with no clear guidance about medical care. She tried contacting Prasad in the days that followed, but he became unresponsive, she said, finally asking her to turn in her security badge. Attempts to reach Prospect Airport Services were unsuccessful. Unifi Aviation, which owns Prospect, declined several requests for comment. Unifi, North America’s largest provider of aviation services, operates at more than 240 airports. The Atlanta-based company, which generates about $2 billion in revenue, is a subsidiary of the privately held Argenbright Holdings, its majority owner, and Delta Air Lines.

It’s unclear whether the company’s alleged failure to respond to Vernon’s injury as required by law was an isolated incident or part of a broader pattern. Failures to follow workers’ compensation laws are often the result of employers not properly training or overseeing their managers, said Jason Marcus, former president of the California Applicants’ Attorneys Association, whose members represent injured workers in the workers’ compensation system. “I’ve certainly seen my fair share of what we kind of refer to as horror stories,” said Marcus, who has nearly two decades of experience. “Somebody gets hurt, suffers a serious injury, and is kind of left to their own devices without any real help or guidance from their employer. And that’s just not how it’s supposed to work.”

‘Birthright citizenship is the story of San Francisco’: advocates celebrate ruling

For the first time in months, Norman Wong breathed a sigh of relief. The Bay Area resident and great-grandson of Wong Kim Ark — a San Francisco-born Chinese American cook whose case helped establish birthright citizenship 128 years ago — spent the last year crisscrossing the country, defending a right he couldn’t believe was in jeopardy.

When the Supreme Court rejected President Donald Trump’s efforts to undo the right with a 2025 executive order, Norman Wong allowed himself a rare moment of celebration. “It’s nice not to be mad. It is nice to be happy,” Norman Wong said. “I don’t consider it a personal victory. I consider it a victory for America.”

The ruling in Trump v. Barbara preserved a constitutional right that has stood for more than a century: that nearly anyone born on U.S. soil is a citizen. For Norman Wong and other immigrants-rights advocates, and local officials who helped challenge Trump’s order, the decision was a vindication and a warning. While they hailed the ruling as an affirmation of the 14th Amendment, some noted that the ideological divide on the court and a broad wave of restrictive immigration rulings signaled the fight was far from over.

San Francisco was the first city in the country to sue over Trump’s order, filing within 24 hours of his second inauguration, according to City Attorney David Chiu — a birthright citizen and the first Asian American to lead the office. “I know my place in this country is possible because of the 14th Amendment and the courage of Wong Kim Ark 128 years ago, and immigrants like my parents,” said Chiu, whose parents immigrated from Taiwan in the 1960s. The story of birthright citizenship, he said, “is the story of San Francisco.”

Winnie Kao, senior counsel at the Asian Law Caucus and part of the legal team for the plaintiffs, said the executive order “felt very personal.” Wong Kim Ark “was born just blocks from our Chinatown office.” She noted that the Wong Kim Ark ruling came during a period of extreme hostility toward Chinese immigrants. Wong’s victory came at the height of the Chinese Exclusion Act, the 1882 law restricting Chinese immigration.

Though legal scholars described the decision as decisive on the law, questions were left open about whether birthright citizenship could ever not be constitutionally guaranteed. Huy Tran, executive director of the San José immigrant rights group SIREN, noted that in Justice Brett Kavanaugh’s opinion, he concluded that Congress could amend laws to create exceptions to birthright citizenship. “This is one of those cases that should have been a slam dunk,” Tran said. “Instead, what we have now is that Justice Kavanaugh has basically rolled out a blueprint for how birthright citizenship can be challenged again in the future.” But for now, the ruling continues to cover almost anyone born in the territory of the U.S.

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