Episode Transcript
This is a computer-generated transcript. While our team has reviewed it, there may be errors.
Morgan Sung: Hi, it’s Morgan. Be honest with me, how many tabs do you have open? Feeling a little overwhelmed by closing them? Well, we have an episode for you. If you like our deep dives and wanna hear more, please rate and review us on Spotify, Apple Podcasts, or wherever you listen to the show and tell your friends about us too. Okay, let’s get to the episode.
Morgan Sung: Quick note: in this episode we use the term “immigrant” in a broad sense to refer to people living and working in the U.S. on H-1B visas. In legal terms the H1-B is a nonimmigrant temporary visa, though many visa holders hope to stay in the U.S. long term. Every March, a corner of the Chinese social media app Red Note gets flooded with posts about Chick-fil-A. The users go all out, buying Chick-fil-A keychains, changing their profile pictures to the red and white chicken logo, and of course, treating themselves to a hearty meal of a chicken sandwich and waffle fries. You’ll often see the same emojis in each post: prayer hands, a chicken, and an American flag. All of these users are applying for the H-1B visa, a visa for highly skilled immigrants sponsored by an employer. Many come to Silicon Valley to work in tech. Hundreds of thousands of hopefuls apply every year, but only 85,000 applicants are selected. So, what does this have to do with fried chicken?
Azul Dahlstrom-Eckman: It turns out that there’s a tradition amongst Chinese H-1B applicants here in the United States that they believe that eating a lot of Chick-fil-A and just generally associating with Chick-fil-A brings you luck and will increase your chances of getting selected in the H-1B lottery.
Morgan Sung: Azul Dahlstrom-Eckman is a reporter at KQED.
Azul Dahlstrom-Eckman: And apparently, if you go to a Chick-fil-A here in the Bay Area around March, you’re likely to see a lot of Chinese immigrants who potentially could be H-1B applicants eating there. And it’s not really clear where this started, but it’s definitely a thing.
Morgan Sung: Azul said that this trend, the annual Chick-fil-A frenzy on social media, is part of a much bigger story. To even apply for an H-1B visa, you need an employer to sponsor you, which means that you need to have a job offer. It doesn’t guarantee a visa, just that you can enter the lottery. The process for getting an H-1B Visa has been changing, and a system that was already difficult has become even harder for applicants.
Azul Dahlstrom-Eckman: It is true that with the Trump administration, there has been a lot of changes specifically to this year’s H-1B visa process. The first is that there’s now a $100,000 fee if a company wants to sponsor somebody who isn’t currently living in the country.
Morgan Sung: In wake of the changes and very steep application fee, some universities and companies implemented a hiring freeze for H-1B applicants. And the ones that are still hiring are sponsoring far fewer visas than in previous cycles. The updated application system isn’t totally random anymore. Higher paid applicants have a better chance of being picked now. But for the most part, the application process feels like a game of luck. At the end of the day, it’s still a lottery. Which is why good luck traditions, like getting Chick-fil-A during the registration window, have become baked into the modern mythology of the American immigrant experience. It can all feel like a game, one in which the rules seem arbitrary and unpredictable. So when Azul heard about a studio turning that experience into a playable app, it made perfect sense.
Azul Dahlstrom-Eckman: H1B.Life is a game that tries to simulate the experience of an immigrant who’s trying to get H1-B visa status. And it’s a pretty early prototype now. Basically, it’s sort of like a text-based decision tree on your smartphone. And I played a demo of it, and it was actually kind of interesting. So one of the opening scenes of the game says, during high school, you spent hours and hours on your laptop binging Gilmore Girls on shady, unauthorized streaming websites. Everything in your drowsy new town reminds you of the show. If it wasn’t for Lorelai and Rory, you might have never decided to… and then there’s like two decisions, and one is study journalism or come to New England. And I was like, wow, that’s really oddly specific. And it turns out that H1B.Life is based on real-life interviews from H1-B applicants, specifically Chinese immigrants living in Silicon Valley.
Morgan Sung: We’re diving into H1B.Life today, the arduous application process, how capricious policy changes impact the trajectory of an immigrant’s entire life, and the cost of chasing a dream, all wrapped up in a mobile game.
Morgan Sung: This is Close All Tabs. I’m Morgan Sung, tech journalist and your chronically online friend, here to open as many browser tabs as it takes to help you understand how the digital world affects our real lives. Let’s get into it.
Morgan Sung: Before we talk about the game itself, let’s get into the reality that inspired it. And as always, we’re starting by opening a new tab: Life on an H-1B Visa. Last month, the annual Game Developers Conference took over San Francisco. The Asian Art Museum was hosting a showcase for a game that involved chance, timing, and bureaucracy to, “determine who stays and who is deported.” The game was H1B.Life. Azul had heard about the game and decided to check it out. At the event, he talked to a few people about their own experiences with the immigration system.
Azul Dahlstrom-Eckman: The first person I talked to, his name was Donduk Dovdon, and he’s an ethnically Mongolian, Chinese national who now is a U.S. Citizen.
Donduk Dovdon: So I came to States 12 years ago for my master’s degree in Washington, D.C. And eventually I got H-1B, and then later I got green card.
Morgan Sung: Donduk said the process demands a lot of sacrifice and that it can be hard to ever feel secure about the future.
Azul Dahlstrom-Eckman: He told me it is a very hard and arduous process to get H-1B status. And then even once you have H-1B status, you’re still not secure. You have to work towards getting a green card and then citizenship.
Donduk Dovdon: I didn’t see my parents for 10 years. I didn’t see any of my relatives for 10 years. So I think that’s still very emotional for me to say. Like, I eventually went back, I think, two years ago when I became citizen. It was so emotional. And I feel… I miss them, they miss me, a huge chapter of our lives…ten years, like many Americans, it’s just unimaginable.
Morgan Sung: Donduk’s 10-year gap without seeing his family may be on the extreme end. H-1B visa holders are technically allowed to travel internationally and re-enter the country, as long as their visa stamp is still valid. But he’s not alone. The decision to stay in the U.S. is often driven by fear of not being allowed back in. Over the last year, given the heightened scrutiny of visa holders and the Trump administration’s immigration crackdown, some legal experts, universities, and even tech companies who employ visa holders have cautioned against international travel.
Morgan Sung: Concerns about travel aside, taking time off to visit family abroad often depends on your employer’s time off policy. H-1B visas hinge on employment. Changing jobs involves a new sponsor and another mountain of paperwork. Some H- 1B visa holders have spoken out about feeling trapped abusive work environments because of their visa status.
Donduk Dovdon: When I was on H-1B, I met various shady employers who technically did not pay me, which was illegal. And it was like, if you dare to report me, you will get your H-1B revoked. So eventually, I was lucky enough and I left that organization, but I heard other people, in order just to get one H-1B, worked for three years free. And after work, they work at a restaurant or bubble tea store illegally for three years.
Morgan Sung: Getting picked in the visa lottery doesn’t guarantee long-term stability either. H-1B visas have a 6-year cap and visa holders have to spend a full year outside of the U.S. before they can reapply. Donduk mentioned one of his friends, who’s also Chinese Mongolian. He recently had to say goodbye to her.
Donduk Dovdon: She self-deported herself three or four days ago. We were at the airport. She was on H-1B for five years, but no companies was willing to sponsor her green card. She spent 14 years in the States. She even bought a house. And then she sold the house, sold the car, and moved back.
Morgan Sung: Visa status can be all consuming. At the showcase, Azul spoke with another attendee who’s currently on a different work-based visa.
Azul Dahlstrom-Eckman: He said that whenever he meets up with other visa holders, the number one thing that they ask each other is ‘what visa are you on? ‘ because it has such a powerful determining factor over what you do, who you date, where you live, where you work. You have to keep your employer happy and they have to continue to sponsor you.
Azul Dahlstrom-Eckman: You might need to take a job that takes you traveling out of the country, but with the Trump administration, you know, maybe it’s hard for you to get back into the country based on your country of origin. So I think people are constantly taking risks and living under uncertainty, you know, from one presidential administration to the next. They’re not sure how these rules surrounding H-1B status are going to change.
Morgan Sung: In his reporting, Azul talked to an immigration lawyer based in Silicon Valley, Sophie Alcorn.
Azul Dahlstrom-Eckman: The game metaphor made sense to her that the H-1B process is sort of like a game. She said that her two young sons invite her to play video games when she’s home and she says…
Sophie Alcorn: You guys, I’m already playing one of the hardest video games. I don’t need to play another game because the immigration system is so complicated as it is. There’s randomness, there’s luck, there’s skill, there is strategy. There’s trying to go around and collect like, badges and items to upskill to be able to get to the next level just like in a game.
Azul Dahlstrom-Eckman: In games, players are the most affected by the rules, but they also have the least control over them. Right? Players are beholden to the rules but the people that make the rules are not playing the same game. I mean, you could say that we’re now playing on difficulty level hard with the Trump administration.
Morgan Sung: Okay, let’s talk about the game itself, H1B life. Donduk, the guy who just got his American citizenship, actually thought the prototype he played was too realistic.
Azul Dahlstrom-Eckman: He said that the gameplay was a little triggering for him, it was too real.
Morgan Sung: We’re going to get into that after this break. But first, we wanted to remind you that Close All Tabs depends on listeners like you to keep us going. You can support us by becoming a member at donate.kqed.org/podcasts. Okay, more about the game after the break. Stick with us.
Morgan Sung: Welcome back. We’re getting into this game, H1B.Life. Who is it for? How does it work? And can it really help make sense of the immigration process? Let’s open a new tab: How to play the H1-B Visa game.
Morgan Sung: The immigration system, at times, can seem like a black box to applicants, lawyers, and maybe most of all, to natural born American citizens who’ve never needed to think about this. The seemingly arbitrary rules that can change at the whims of an unseen entity, the gravity of every single decision, the pressure to succeed as the perfect model immigrant, that is the experience that developers are trying to capture in H1B.Life.
[Audio from H1B.Life Trailer] America the big and beautiful country, but you need a visa. Be talented, big brain, build chips, then you might get an H-1B visa .
Morgan Sung: That’s a trailer for H1B.Life, which is still a very long way from being playable. The Kickstarter hasn’t even launched yet, but Azul got to try a demo.
Azul Dahlstrom-Eckman: It’s basically like this text-based decision tree. The top half of the screen is like a text prompt and the bottom half is like, a series of choices. And then as you play through the game, you select different choices. There are these like four core attributes that you need to maintain. It’s intelligence, wealth, social support, and burnout rate, right? So this kind of like simulating. The things that it takes to be a person going through the H-1B visa process.
[Audio from H1B.Life Trailer] You make smart choices to get that visa and stay. What separates winning from losing is how you react when fate happens.
Azul Dahlstrom-Eckman: As you play, you’re presented with these different choices, like you’re done with your study abroad program and you go back home to Shanghai and you want to pursue journalism. But maybe you can get a job in this field and get an H-1B visa, so you decide to put off your dream and pursue something else. And as you do that, your core attributes sort of change. And so you’re having to sort of weigh those choices. You can spend social capital, instead of going to, you know, your friend’s birthday party, you stay late at work because, you know, you’re trying to get sponsored, right? So your social support goes down, but you know your intelligence goes up, right? Like, that’s kind of the balancing act. Then what’s promised in subsequent versions of the game is that if those core attributes run out, it triggers a sort of like slot machine feature where different gods decide players fates, and that’s sort of supposed to describe this random nature of the H-1B visa process.
[Audio from H1B.Life Trailer]
And don’t forget the immigration gods: code god, free god, fried chicken god, even orange god.
Morgan Sung: Can you tell us more about these different gods in the game? I know there’s one called the orange god.
Azul Dahlstrom-Eckman: So the orange god is the one that caught my eye. The orange god bears a very strong resemblance to Donald Trump. And the orange god claims to control everything and has already changed the policy 500 times before you finish reading the sentence. That’s what the description of the orange is.
Allison Yang: He’s the newest God in this universe. He’s very powerful. He can destroy your life any minute he wants, and he usually do. So you have to be very careful of him.
Morgan Sung: That’s Alison Yang, the founder of the game studio, Reality Reload. She told Azul about the other gods in the game. So there’s the code god, who looks like a cyborg and is obsessed with tech and optimization. The free god resembles the Statue of Liberty and is supposed to represent the American dream of a free society. And the fried chicken god? A nod to the annual Chick-fil-A tradition. And that god…
Azul Dahlstrom-Eckman: …According to the game description, keeps you surviving through the power of fast food grease.
Morgan Sung: [Laughter] Reality Reload is a game studio made up of immigrants, developers, designers, and journalists. The founder, Allison, has a background in journalism.
Allison Yang: I love journalism, but over the years, as an editor and a reporter, I realized less and less people are reading long form, but there’s so much stories and information we want to pass on. I had the luck to step into the game industry for 7-8 years now, and I realized it’s the opposite. Like, people spend a massive amount of time in a the game. They complained one of my games to be too short, play is two hours. At the same time, they would complain that one of my articles is too long. So I thought, what if I turn it around, like a trojan horse. Like we wrap the news or information into a game and people doesn’t have to know that. They’re just playing something fun and they’re exposed to information anyway.
Morgan Sung: So, as Allison told Azul, the point of H1B.Life is to educate people about the complexities of the immigration system.
Azul Dahlstrom-Eckman: I think they started with the H-1B visa because it’s like this caricature of the visa system. It’s highly sought after. It’s very competitive, but they realized that it’s not just H-1B visas, it’s the whole United States Immigration System.
Morgan Sung: The Reality Reload team initially designed the game based on their own experiences as Chinese immigrants in Silicon Valley. They conducted dozens of interviews with other Chinese immigrants for storylines in the game. But the team quickly realized that this experience is more universal than they first believed.
Allison Yang: And it’s kind of funny because there is internal tensions between people of different origin who are competing for the same visa. But when we were talking to them, we realized it’s the same rat race, and you’re competing with each other not because the other party is evil or better, it’s because you have to. And then everyone’s, or every context, country of origin have their own dilemma. Like when we talk to Latino people from Bolivia…here it’s already very hard to find a job, but people at home find it very difficult to believe they couldn’t find money in the States. They have to mitigate through that.
I talked to my physician who is Indian, and she said their problem is even if they get a visa, there are too many Indian visa holders, they have to wait, I’m sure this number is not right, but she said 100 years to get a green card. So it’s like different versions of a game.
Morgan Sung: H1B.Life revolves around choices and rules, which the player may or may not know about until they break one.
Allison Yang: And the rules are changing every day. The player usually the one who has the least power or say, but they are the one we have to play through. So that tension is something we want to focus on.
Morgan Sung: Allison did admit that early versions of the game were maybe too realistic. She told Azul that when they ran play tests, some people, like Donduk, found it a bit traumatic because they’ve dealt with this in real life. Donduk thought the game was triggering and not playful enough for a typical video game. Here’s Azul again.
Azul Dahlstrom-Eckman: But he did think that it could have an application in like corporate diversity trainings. You could imagine like being at Google and a lot of your coworkers are H1B sponsors, being like, wow, I didn’t know that you had to go through that to get here, you know? And then that’s so different from how a United States citizen would get here. So that’s like, one potential application.
Morgan Sung: H1B.Life is still a prototype. The Reality Reload team is still interviewing other immigrants to weave their experiences into the story. And they plan to add more fantasy and play to the game before it launches. Azul mentioned one mini game in the works, which involves juggling. Your hands are full with a social life, maintaining grades, and looking for a job that’ll sponsor you, all while checking emails from your immigration lawyer. This is core to the game, managing the tension between competing priorities. It prompts players to consider what they want more: to pursue their dreams, or to fit the mold of an ideal immigrant in order to stay in the country.
Allison Yang: At the beginning we thought we were going to do a simple visa simulation game and now we realize it’s more about how people figure out what kind of life they want, where they want it to be.
Morgan Sung: Which is also a sentiment that almost all employment-based visa holders have to consider. Except, unlike in the game, there’s no decision tree guiding their path. They have to make these choices for themselves. What does life look like when it’s not dictated by a precarious visa status? Let’s open another new tab: the post-visa midlife crisis.
Azul Dahlstrom-Eckman: For Donduk Dovdon, he came here as a student and he was pursuing a master’s degree. And now he needs to decide where he’s going to work, not based on what he wants to do, but based on who will sponsor him for an H-1B visa. After you get an H1B Visa, then you’re on a six-year timeline where you have to hit certain benchmarks in order to get a green card. After 10 years of uncertain visa status…once he got his U.S. citizenship, he basically had like a midlife crisis.
Donduk Dovdon: Because before, when I was on H1B, the only thing I had, my goal was to survive and be in this country. So I do whatever it takes to get a job that sponsors me for H-1B. And I do whatever it takes make my boss happy. But when I eventually got a green card, I finally had the privilege to think like an American, like, oh, what do I actually want to do with my life? I think now I’m still figuring out like what do I actually want to do? Now I’m like a 21 years old American, just graduated from college. I have all the opportunities finally opened up for me and I remember when I became citizen and I decided to quit PhD that was the hardest time in my life because like I’m like now finally I can move to anywhere in the States. I can be a bartender in Miami, but do I really want to be?
Donduk Dovdon: I don’t know. Like I spent two months wondering where should I go next. And I know some other also H-1B workers, they were like of the best coders as a company or program manager or whatever. And then when they got a green card, some guys, I know one guy, he quit and he moved to Midwest and he opened a bakery because that’s what he actually is passionate about. And I think it’s just, it’s like, finally as immigrants, like when we got our green card of citizenship, we finally have the privilege to ponder what Americans did probably around 18 years old, or early 20s, like what do you actually want to achieve?
Morgan Sung: What do I really want to do with my life? It’s a conundrum that American citizens can ponder at any age, but most consider it when they’re teenagers or fresh out of college. Maybe a couple years into your career, you realize that it’s not for you and you can pivot. But if your legal status in this country hinges on being able to do one highly specialized job, you don’t get to pivot.
Azul Dahlstrom-Eckman: Your whole reason for being in the country is holding these special degrees, this special job and at the end of the day, that’s not all anyone is. Nobody is just an H-1B visa holder. Like, they’re complex people with multitudes of desires and I think feeling the weight of that lift can be unsettling for people.
Morgan Sung: Donduk, for one, questioned whether this pressure is worth it for everyone. He told Azul that he was glad to stay in the United States, which, despite everything, is a safer and more free place for him as an openly gay, ethnically Mongolian person. But, if he knew that he could live in China without fear of persecution…
Donduk Dovdon: I think the U.S. is getting harder and harder to stay here for immigrants. Like, you have to evaluate, what do you value more. If you can live a comfortable life in your back home country and you value your family connections, do you really want to spend 10, 15 years here just working like a dog to get a green card here? And also we heard many other stories like some immigrants, eventually they moved to Singapore or Canada and they found happiness there. Or even some move to Africa. It’s not like U.S. is the only place you can be happy.
Morgan Sung: Fewer international students are interested in studying in the U.S. Last year, international enrollment in American universities dropped 17%. Both Texas and Florida have banned H-1B hiring at public universities. Many scientists have raised concerns that the U.S. will lose its competitive edge in research between DOGE enforced funding cuts and H- 1B hiring freezes. But, as for working in the U.S., outside of academia?
Azul Dahlstrom-Eckman: U.S. Citizen and Immigration Services said that they did hit their cap this year. So obviously there is still a demand for H-1B visas, but the Trump administration has made it a lot harder to get an H-1B visa. A lot of the Reality Reload team are Chinese immigrants and coming here, they’ve had the same experiences as the people they interviewed for these stories. I think it is very personal and part of why they wanted to give a voice to this experience because it is so pervasive in, you know, especially in like, the Bay area or other places where there’s a high need for specialized immigrant labor. This is really a huge thing and I think it’s not something that a lot of American citizens are aware of.
Morgan Sung: What do you think the game says about the intersection of technology and very bureaucratic systems like the immigration process?
Azul Dahlstrom-Eckman: Immigrants feel the whiplash of American government policies from like, Democrat to Republican, maybe more than most groups here in the country, and how it can upend their lives. And so I think this is a way for immigrants to tell their experiences and for them to feel seen and maybe to inject a little bit of critique into real life. Sometimes, like the experience can feel so arbitrary or so gamified. So maybe a game is the best way to understand and work towards making these processes better, or at least like, explain them.
Morgan Sung: I have the privilege of being a natural-born U.S. Citizen. Both of my parents immigrated here when they were young, and I’ve never had to navigate the complexities of the immigration system myself. Many of my close family members have dealt with that, but I admit that even as a journalist, I struggle to differentiate between types of visas and what you can do with them: H-1B, OPT, EB-3, O-1, L-1B, K-1? It’s a dialect that’s unintelligible to a lot of natural born citizens. There’s a whole other world of paperwork and red tape that most Americans never have to think about. But that doesn’t mean it’s unimportant. So how do you get through the doom scrolling and get American citizens to understand the real life impact of these shifting immigration policies?
Morgan Sung: Like Allison pointed out, people who aren’t inclined to spend 20 minutes reading about visa changes, may be more convinced to spend 20 minutes in a game, trying to avoid the wrath of the orange god. Through surreal slot machines, fickle deities, and some skill juggling, games like H1B.Life can open players up to an unseen reality that exists right in front of them, one that might affect their friends, their coworkers, and their neighbors every day.
Morgan Sung: Special thanks to Azul Dahlstrom-Eckman for sharing this story along with the interview recordings you heard today. You can find a link to Azul’s story and more about H-1B.Life and the immigrant experience in our show notes. Okay, let’s close all these tabs.
Morgan Sung: Close All Tabs is a production of KQED Studios and is reported and hosted by me, Morgan Sung. This episode was produced by Maya Cueva and edited by Chris egusa, who also composed our theme song and credits music. The Close All Tabs team also includes editor Chris Hambrick and audio engineer, Brendan Willard. Additional music by APM. Audience engagement support from Maha Sanad, Jen Chien is our director of podcasts and Ethan Toven-Lindsey is our editor in chief. Some members of the KQED podcast team are represented by the Screen Actors Guild, American Federation of Television and Radio Artists, San Francisco Northern California Local. This episode’s keyboard sounds were submitted by Alex Tran, and recorded on his white Epomaker Hi75 keyboard with Fogruaden red samurai keycaps and gateron milky yellow pro v2 switches. Thanks for listening.
