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You Could Have Unclaimed Cash From the State — But Deadline Is April 30

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Eligible California residents have till the end of the month to claim cash made available by the Middle Class Tax Refund.  (Julia Kozlov/Getty Images)

April 30 is your last chance to claim any cash you qualify for with California’s Middle Class Tax Refund — a one-time payment approved by state lawmakers back in 2022.

According to the Franchise Tax Board — the California agency responsible for these funds — 32 million residents received a total of $9.2 billion in payments.

MCTR payments ranged from $200 to $1,050, and what you got depended on how you filed your 2020 tax return. For example, if you listed yourself as a single filer and made less than $75,000, you qualified for $350. If you filed jointly with your spouse and listed a dependent, and made less than $150,000, you were eligible for $1,050. The program even included taxpayers making up to $500,000 if they filed jointly.

Gov. Gavin Newsom and state legislators approved MCTR payments as a response to the jump in gasoline prices that came after the United States banned Russian oil imports at the start of 2022.

More than 7 million Californians received the funds through direct deposit — but another 9.6 million people received the rebate through a debit card that was mailed to the address listed on their 2020 tax return.

Recent data from the FTB shows that 90% of cards have been activated over the last four years. But around 57% of these activated cards still have some balance on them — meaning around $2.95 billion in total funds have yet to be used by Californians.

If you’ve ever received a MCTR card in the mail, you have till April 30 before the card expires — and you lose the funds it contains.

Keep reading for what to know about claiming your possible MCTR cash before the end of the month.

How do I know if I qualified for this money?

If you can find them, check your 2020 tax returns — because while the MCTR program began in 2022, what taxpayers received was based on how they filed back in 2020.

State officials set up several tiers that decide how much taxpayers get from MCTR, based on their income:

April 30 is the deadline to claim any remaining funds from California’s 2022 Middle Class Tax Refund. The state’s Franchise Tax Board said 32 million residents have already received $9.2 billion in payments. (Diego Cervo/Getty Images)

Tier 1: If you filed single in 2020 and made up to $75,000, you qualified for $350 of MCTR money, plus an additional $350 if you had at least one dependent. If you filed jointly and made up to $150,000 together, you qualified for $700 and an additional $350 if you had at least one dependent.

Tier 2: If you filed single in 2020 and made up to $125,000, you qualified for $250, plus an additional $250 if you had at least one dependent. If you filed jointly and made up to $250,000 together, you qualified for $500 and an additional $250 if you had at least one dependent.

Tier 3: If you filed single in 2020 and made up to $250,000, you qualified for $200, plus an additional $200 if you had at least one dependent. If you filed jointly and made up to $500,000 together, you qualified for $200 and an additional $400 if you had at least one dependent.

If I qualified for an MCTR debit card, when did I receive it?

The FTB said it mailed out all debit cards between October 2022 and January 2023 — and that it then sent reminder letters in spring 2023 and spring 2024 to taxpayers who had not activated their cards yet.

After April 30, your card will no longer work anywhere, and you will no longer have access to this money. (Courtesy of Money Network)

Each card came in its own window envelope with “California Middle Class Tax Refund” printed on the return address.

The state flag’s grizzly bear and the state seal are printed on the front side of all MCTR cards, and all have the same expiration date: “04/26”

“Cardholders are urged to spend their funds or transfer them to a bank account by April 30, 2026,” a spokesperson for the FTB told KQED in an emailed statement.

After April 30, your card will no longer work anywhere, and you will no longer have access to this money.

How do I know how much money I have left on my card?

The MCTR cards are administered by a private company called Money Network. You can either call Money Network’s customer service line at 1-800-240-0223 or create an account at the MCTR website set up by the company.

Keep in mind that you will be asked to confirm the number on your card and your entire Social Security number. You can also register your debit card on Money Network’s app.

If there are two names printed on your card — which usually happens for taxpayers who filed jointly — you can register your card using the name that appears above the other.

I found my MCTR card, but I’m having trouble using it

While the FTB tracks MCTR funds, Money Network — the private company that made the cards — is now responsible for helping cardholders. If you have never used your card, it’s possible that the security controls on the card placed it on hold.

“This is a standard fraud-prevention measure and does not mean the funds are unavailable,” the FTB said.

To get rid of the hold and start using your card, you’ll have to contact Money Network’s customer service at 800-240-0223. Customer service representatives are available on weekdays 8 a.m. to 5 p.m.

“Callers should have their personal information available to verify their identity,” the FTB wrote. “We advise people to call the Money Network Customer service line as early in the day as possible.”

There have been reported cases of cardholders calling Money Network and not getting a hold of anyone. State officials did not provide specific information on what other options taxpayers have if they cannot reach Money Network staff. KQED also reached out to Fiserv, the parent company of Money Network, which declined an interview.

I lost my MCTR debit card. Can I request a replacement?

Unfortunately, not any more, as April 8 was the last day to request a replacement card. State officials say this last day was chosen to ensure recipients would definitely get their new card before the program ends on April 30.

If you do know where your card is, but want to temporarily lock it to prevent anyone else from using it, you can prevent unauthorized transactions by logging into your card’s account at the MCTR website.

And if you just never got a card, it’s possible that you received this money via direct deposit to the bank account you listed when filing your 2020 taxes.

What will happen to all the money that’s not claimed?

State law requires that all unused funds still remaining on expired credit cards be transferred to the state’s General Fund, where the money for these payments originally came from.

This will affect both activated and unactivated cards.

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