Walgreens to Close 5 More Stores in San Francisco

Drugstore chain Walgreens plans to close five of its San Francisco stores next month, claiming rampant theft as the primary reason.

"Due to ongoing organized retail crime, we have made the difficult decision to close five stores across San Francisco," a Walgreens spokesperson said in a statement Tuesday. "Retail theft across our San Francisco stores has continued to increase in the past few months to five times our chain average."

The announcement comes as a blow to a city grappling to shed its reputation for being plagued by widespread and brazen shoplifting — despite recent reports showing a drop in retail theft.

The stores slated for closure include:

• 2550 Ocean Ave.
• 4645 Mission St.
• 745 Clement St.
• 300 Gough St.
• 400 Cesar Chavez St.

Walgreens said it would transfer all pending drug prescriptions at the closing stores to its other stores within a mile away, and "expect[s] to place the stores’ team members in other nearby locations."

Some observers, however, are questioning the company's motivations, pointing to a July report on public safety from the San Francisco Police Department showing that thefts, including those at retail stores, have actually dropped by 9% compared to the same time last year.

"Not every crime is reported, but we can only go by what we know: It's been a steady decrease," SFPD Police Chief Bill Scott said in July.

Scott said a stream of recent viral videos and news coverage of crime in San Francisco are contributing to a false perception of lawlessness and have furthered the liberal city’s image as being soft on crime.

"The statistics are counter to the narrative," he said.

In a series of tweets on Wednesday, San Francisco Supervisor Dean Preston, whose district includes the 300 Gough St. location, suggested the store closures might actually be part of the company's previously announced national consolidation plan, rather the result of retail theft.

"This store serves important needs of neighborhood residents. Media reports have accepted without analysis Walgreens' assertion that it's closing due to retail theft," Preston tweeted. "So is Walgreens closing stores because of theft or because of a pre-existing business plan to cut costs and increase profits by consolidating stores and shifting customers to online purchases?"

In an August 2019 Securities and Exchange Commission filing, Walgreens announced its intentions to shutter roughly 200 stores across the U.S. as a cost-savings measure. The company did not, however, reveal the locations it was considering.

A Walgreens spokesperson told KPIX on Wednesday that those cuts had already been made prior to this week's announcement.

Walgreens has already closed at least 10 stores in the city since the start of 2019, according to SF Gate, which first reported the newest round of closures. Among them was the 790 Van Ness Ave. location, in the Tenderloin neighborhood, which the company shuttered in October 2020, after saying it was losing up to $1,000 every day in stolen merchandise, the company told The San Francisco Chronicle.