Body-camera use is covered in training but officers haven't received any written direction on when the equipment can be turned off until now, said Chandler. The policy was in the works before Clark's shooting but his death prompted the department to issue the guidance more quickly, he said.
Officers were previously told they could mute their cameras for personal conversations, including those that involve a supervisor, tactical discussions or times when a citizen requests that the camera be turned off, such as during a victim's statement.
The department is adopting a widely used policy that should already have been in place, said Geoffrey Alpert, a professor of criminology at the University of South Carolina and an expert on police use of force.
"At least at this point they've got the proper rules in there now," he said. "It shouldn't happen again, but it shouldn't have happened in the first place."
The new policy says "employees shall not deactivate or mute their (cameras) until the investigative or enforcement activity involving a member of the public has concluded."
Officers can turn off their cameras while dealing with a victim of sexual assault or if a supervisor instructs them to do so. They can also turn off the equipment if a victim or witness is refusing to provide a statement on camera and the situation is non-confrontational, or when speaking to a doctor, nurse or paramedic.
Sacramento City Councilman Allen Warren said the policy should be updated to include specific penalties for violating the policy.
Police Chief Daniel Hahn told City Council members that the department is also working with outside experts to give officers training and experience in avoiding implicit racial bias, including having new officers tour and do public works projects in predominantly minority neighborhoods.
The department said the two officers have been with Sacramento police for two and four years, but each has four years' previous experience with other law enforcement agencies. Both are on paid administrative leave.
"This is a very complex issue and it will take complex solutions. Our community is crying out for change," said Hahn, who became the city's first black police chief last year.
Mayor Darrell Steinberg said the council wants answers from Hahn in coming weeks on improvements to its policies and practices. He told Hahn that reconsidering the department's foot pursuit policy to minimize the use of lethal force should be "a top tier priority" for consideration.
"I think it gets at the essence of what we saw on that videotape and the essence of what we're struggling with as a community here together," said Steinberg.
Stevante Clark, Stephon's brother, shook Steinberg's hand weeks after cursing him at a much more unruly meeting. Stevante Clark began his brief remarks by leading the crowd in chanting his brother's name, then asked to meet privately with Hahn and Steinberg. He urged the media not to further air video of the shooting because it is distressing the family.
"My heart is gone," he said, repeatedly tapping his head. "Emotions, feelings ..."
Two other members of the audience were escorted from the council chamber by police without incident after repeatedly interrupting other speakers or using profanity. Many of the roughly 60 activists and community members set to speak called for the two police officers to be fired and criminally charged, though experts cite court decisions that have held officers may use lethal force if they reasonably fear for their safety.