What is it like to work with families who have lost someone?
We let the families know we're here. Sometimes we're on scene, sometimes we're not. It just depends on the situation and what's going on. It is a fine balance. Some families just shut down and they don't want people at their home and so sometimes a liaison's job is keeping people at bay and just talking about immediate needs for memorials and what benefits might be coming in.
Does media play a role in what kind of support a family gets after a loved one dies?
Media plays a critical role [after] a firefighter's fatality. Let's take this one [Thomas Fire] for instance. It's basically the only largest fire in the country right now, so the whole country is watching that anyway. You get a fatality on that, the media's reporting it, and there's generous people out there: it's humanity, people want to help. So of course they jump in and start donating. You lose a guy in Montana or Idaho or Oregon, even in California, sometimes they don't make the news.
We've reported on contractors who have died helping battle fires and the company they work for doesn't have workers compensation. Does the kind of support families get after they lose someone depend on what kind of outfit they work for?
Absolutely. If they're working for a contractor that doesn't have any workman's comp or anything like that there's nothing for the family out there. Especially the work contractor. They might get some state benefits but they really don't even cover the cost of a casket. And that's it. If there's no media involved to help that family they're just out.
How have you seen other firefighters impacted when their friend or someone they worked closely with dies?