Starbucks to Conduct Company-Wide Racial-Bias Training

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Starbucks is in hot water after a video was posted to Twitter showing police officers handcuffing two black men in a Philadelphia store. (Ben Pruchnie/Getty Images)

Starbucks said Tuesday that it will shut over 8,000 stores on May 29 while its nearly 175,000 employees undergo racial-bias training. The announcement came after police arrested two black men seated at a Philadelphia store last week, following a call from an employee who said they refused to make a purchase or leave. We'll discuss the benefits and effectiveness of racial bias training in the workplace.


Calvin Lai, assistant professor of psychological and brain sciences at Washington University