Ticket Alert: Billie Eilish at the Chase Center, San Francisco

Billie Eilish has extended her Hit Me Hard and Soft Tour to include two dates at San Francisco’s Chase Center on Nov. 22 and 23, 2025, and we’ve got details on how to get tickets.

Normally, popular stars like Eilish have three or four different presales for tickets, including a fan club presale, a Live Nation presale, a venue presale, a CitiCard presale, and a Certified Member of Some Elite Club You’ve Never Heard Of And Will Never Get Into® presale.

Tickets for Eilish’s shows in San Francisco are simpler and a little more egalitarian.

There’s a presale for American Express cardholders on Tuesday, May 20, starting at noon. Then there’s a general onsale starting Thursday, May 22, at noon. Links for both are here. That’s it.

Tickets can be bought via a fan club presale, but presale codes have already been emailed by Ticketmaster to select fans who happened to sign up for Billie Eilish alerts. If you haven’t gotten that email by now, with a presale code unique to you and your Ticketmaster account, it’s likely you cannot access the fan presale. (You could try the “Sign Up for Info” link on this page, I suppose, but no guarantees.)

Options also exist for “Changemaker” tickets, which are essentially Platinum Tickets — far, far more expensive, with “a portion” of the proceeds going to charity. (Q: How much of a portion? A: ¯\_(ツ)_/¯)

Notably, and laudably, Eilish has requested that resale tickets — think Stubhub, or Ticketmaster’s own ticket-scalping feature — only be sold for face value. According to the press release:

Billie Eilish wants to give fans, not scalpers, the best chance to buy tickets at face value. To make this possible, they have chosen to use Ticketmaster’s Face Value Exchange. If fans purchase tickets for a show and can’t attend, they’ll have the option to resell them to other fans on Ticketmaster at the original price paid. To ensure Face Value Exchange works as intended, Billie Eilish has requested all tickets be mobile only and restricted from transfer.

(Laws in certain states, like New York, Illinois, Colorado, Virginia, Utah and Connecticut, allow people to resell tickets for any amount no matter how astronomical, but not California.)

Ticket links and more details for the two Chase Center shows can be found here.