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He was chosen for a spring 2017 residency at the Mesa Refuge to advance his research on California salmon.\r\n\r\nEmail Dan at: \u003ca href=\"mailto:dbrekke@kqed.org\">dbrekke@kqed.org\u003c/a>\r\n\r\n\u003cstrong>Twitter:\u003c/strong> \u003ca href=\"https://twitter.com/danbrekke\" rel=\"noopener noreferrer\">twitter.com/danbrekke\u003c/a>\r\n\u003cstrong>Facebook:\u003c/strong> \u003ca href=\"https://www.facebook.com/danbrekke\" rel=\"noopener noreferrer\">www.facebook.com/danbrekke\u003c/a>\r\n\u003cstrong>LinkedIn:\u003c/strong> \u003ca href=\"https://www.linkedin.com/in/danbrekke\" rel=\"noopener noreferrer\">www.linkedin.com/in/danbrekke\u003c/a>","avatar":"https://secure.gravatar.com/avatar/c8126230345efca3f7aa89b1a402be45?s=600&d=mm&r=g","twitter":"danbrekke","facebook":null,"instagram":"https://www.instagram.com/dan.brekke/","linkedin":"https://www.linkedin.com/in/danbrekke/","sites":[{"site":"news","roles":["administrator","create_posts"]},{"site":"stateofhealth","roles":["editor"]},{"site":"science","roles":["editor"]},{"site":"quest","roles":["contributor"]},{"site":"food","roles":["contributor"]},{"site":"forum","roles":["contributor"]},{"site":"liveblog","roles":["editor"]}],"headData":{"title":"Dan Brekke | KQED","description":"KQED Editor and Reporter","ogImgSrc":"https://secure.gravatar.com/avatar/c8126230345efca3f7aa89b1a402be45?s=600&d=mm&r=g","twImgSrc":"https://secure.gravatar.com/avatar/c8126230345efca3f7aa89b1a402be45?s=600&d=mm&r=g"},"isLoading":false,"link":"/author/danbrekke"},"katrinaschwartz":{"type":"authors","id":"234","meta":{"index":"authors_1591205172","id":"234","found":true},"name":"Katrina Schwartz","firstName":"Katrina","lastName":"Schwartz","slug":"katrinaschwartz","email":"kschwartz@kqed.org","display_author_email":false,"staff_mastheads":["news"],"title":"Producer","bio":"Katrina Schwartz is a journalist based in San Francisco. 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She is the co-host of the MindShift podcast and now produces KQED's Bay Curious podcast.","avatar":"https://secure.gravatar.com/avatar/a6a567574dafefa959593925eead665c?s=600&d=blank&r=g","twitter":"kschwart","facebook":null,"instagram":null,"linkedin":null,"sites":[{"site":"news","roles":["editor"]},{"site":"mindshift","roles":["administrator"]},{"site":"stateofhealth","roles":["author"]},{"site":"science","roles":["editor"]}],"headData":{"title":"Katrina Schwartz | KQED","description":"Producer","ogImgSrc":"https://secure.gravatar.com/avatar/a6a567574dafefa959593925eead665c?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/a6a567574dafefa959593925eead665c?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/katrinaschwartz"},"kqed":{"type":"authors","id":"236","meta":{"index":"authors_1591205172","id":"236","found":true},"name":"KQED News Staff","firstName":"KQED News Staff","lastName":null,"slug":"kqed","email":"faq@kqed.org","display_author_email":false,"staff_mastheads":[],"title":null,"bio":null,"avatar":"https://secure.gravatar.com/avatar/ef0e801a68c4c54afa9180db14084167?s=600&d=blank&r=g","twitter":null,"facebook":null,"instagram":null,"linkedin":null,"sites":[{"site":"arts","roles":["contributor"]},{"site":"news","roles":["editor"]},{"site":"futureofyou","roles":["author"]}],"headData":{"title":"KQED News Staff | KQED","description":null,"ogImgSrc":"https://secure.gravatar.com/avatar/ef0e801a68c4c54afa9180db14084167?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/ef0e801a68c4c54afa9180db14084167?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/kqed"}},"breakingNewsReducer":{},"campaignFinanceReducer":{},"firebase":{"requesting":{},"requested":{},"timestamps":{},"data":{},"ordered":{},"auth":{"isLoaded":false,"isEmpty":true},"authError":null,"profile":{"isLoaded":false,"isEmpty":true},"listeners":{"byId":{},"allIds":[]},"isInitializing":false,"errors":[]},"navBarReducer":{"navBarId":"news","fullView":true,"showPlayer":false},"navMenuReducer":{"menus":[{"key":"menu1","items":[{"name":"News","link":"/","type":"title"},{"name":"Politics","link":"/politics"},{"name":"Science","link":"/science"},{"name":"Education","link":"/educationnews"},{"name":"Housing","link":"/housing"},{"name":"Immigration","link":"/immigration"},{"name":"Criminal Justice","link":"/criminaljustice"},{"name":"Silicon Valley","link":"/siliconvalley"},{"name":"Forum","link":"/forum"},{"name":"The California Report","link":"/californiareport"}]},{"key":"menu2","items":[{"name":"Arts & Culture","link":"/arts","type":"title"},{"name":"Critics’ Picks","link":"/thedolist"},{"name":"Cultural Commentary","link":"/artscommentary"},{"name":"Food & Drink","link":"/food"},{"name":"Bay Area Hip-Hop","link":"/bayareahiphop"},{"name":"Rebel Girls","link":"/rebelgirls"},{"name":"Arts Video","link":"/artsvideos"}]},{"key":"menu3","items":[{"name":"Podcasts","link":"/podcasts","type":"title"},{"name":"Bay Curious","link":"/podcasts/baycurious"},{"name":"Rightnowish","link":"/podcasts/rightnowish"},{"name":"The Bay","link":"/podcasts/thebay"},{"name":"On Our Watch","link":"/podcasts/onourwatch"},{"name":"Mindshift","link":"/podcasts/mindshift"},{"name":"Consider This","link":"/podcasts/considerthis"},{"name":"Political Breakdown","link":"/podcasts/politicalbreakdown"}]},{"key":"menu4","items":[{"name":"Live Radio","link":"/radio","type":"title"},{"name":"TV","link":"/tv","type":"title"},{"name":"Events","link":"/events","type":"title"},{"name":"For Educators","link":"/education","type":"title"},{"name":"Support KQED","link":"/support","type":"title"},{"name":"About","link":"/about","type":"title"},{"name":"Help Center","link":"https://kqed-helpcenter.kqed.org/s","type":"title"}]}]},"pagesReducer":{},"postsReducer":{"stream_live":{"type":"live","id":"stream_live","audioUrl":"https://streams.kqed.org/kqedradio","title":"Live Stream","excerpt":"Live Stream information currently unavailable.","link":"/radio","featImg":"","label":{"name":"KQED Live","link":"/"}},"stream_kqedNewscast":{"type":"posts","id":"stream_kqedNewscast","audioUrl":"https://www.kqed.org/.stream/anon/radio/RDnews/newscast.mp3?_=1","title":"KQED Newscast","featImg":"","label":{"name":"88.5 FM","link":"/"}},"news_11794128":{"type":"posts","id":"news_11794128","meta":{"index":"posts_1591205157","site":"news","id":"11794128","score":null,"sort":[1578274508000]},"guestAuthors":[],"slug":"vigil-honors-victim-murdered-at-oakland-starbucks","title":"Vigil Honors Victim Murdered at Oakland Starbucks","publishDate":1578274508,"format":"standard","headTitle":"KQED News","labelTerm":{"site":"news"},"content":"\u003cp>About 150 people gathered outside an Oakland Starbucks in the Montclair neighborhood on Sunday to honor Shuo Zeng, who died on Dec. 31 — his birthday — after trying to retrieve his laptop from thieves.\u003c/p>\n\u003cp>A memorial with flowers and hundreds of messages on post-it notes covered the cafe's windows. Many of the vigil attendees were residents of Montclair who didn't know Zeng, but had heard about his passing on the news.\u003c/p>\n\u003cfigure id=\"attachment_11794141\" class=\"wp-caption aligncenter\" style=\"max-width: 4032px\">\u003cimg class=\"size-full wp-image-11794141\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369.jpg\" alt=\"\" width=\"4032\" height=\"3024\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369.jpg 4032w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-160x120.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-800x600.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-1020x765.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-1200x900.jpg 1200w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-1920x1440.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-1832x1374.jpg 1832w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-1376x1032.jpg 1376w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-1044x783.jpg 1044w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-632x474.jpg 632w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-536x402.jpg 536w\" sizes=\"(max-width: 4032px) 100vw, 4032px\">\u003cfigcaption class=\"wp-caption-text\">Vigil-goers left post-it notes on the windows of the Starbucks in Oakland's Montclair neighborhood. \u003ccite>(Kate Wolff/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Zeng, 34, was a research engineer at the Emeryville-based data transport and streaming technology company Aspera. Friends, family and coworkers said he had a passion for photography and trained in self-defense practice of Krav Maga.\u003c/p>\n\u003cp>\"He fulfilled his family's dreams for him to achieve and do well,\" Zeng's coworker Mike Spradley said. \"And they raised an extraordinarily brave, determined, brilliant young man.\"\u003c/p>\n\u003cp>After chasing down the thieves who stole his laptop, Zeng was hit and dragged by their getaway car. He passed away due to his injuries.\u003c/p>\n\u003cp>The Alameda County District Attorney's Office has filed charges against two men in connection with Zeng's death. Both have previous convictions for robbery in San Francisco.\u003c/p>\n\u003cfigure id=\"attachment_11794131\" class=\"wp-caption aligncenter\" style=\"max-width: 956px\">\u003cimg class=\"size-full wp-image-11794131\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2020/01/zeng.png\" alt=\"\" width=\"956\" height=\"714\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2020/01/zeng.png 956w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/zeng-160x119.png 160w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/zeng-800x597.png 800w\" sizes=\"(max-width: 956px) 100vw, 956px\">\u003cfigcaption class=\"wp-caption-text\">Shuo Zeng's LinkedIn profile. \u003ccite>(Screenshot/LinkedIn)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Local Councilmember Sheng Thao thinks that police officers assigned to patrol Montclair are too often called to help in other jurisdictions, leaving the neighborhood susceptible to crime.\u003c/p>\n\u003cp>In response, Thao is proposing an ordinance that would ensure police are more present in the neighborhood. She said she will send the legislation to Oakland's Rules Committee when councilmembers are back in session on Jan. 15.\u003c/p>\n\u003cp>\"If there is a shooting in other parts of Oakland, yes, officers should go to that, that's an emergency,\" Thao said. \"However, we shouldn't allow for one area to go unattended or not have a public safety patrol.\"\u003c/p>\n\u003cp>If the ordinance passes in the city’s Rules Committee, it will be passed off to the Public Safety Committee before a final vote by the city council.\u003c/p>\n\u003cp>Thao will also hold a Community Safety Town Hall on Thursday night with members of Oakland Police Department and District Attorney Nancy O’Malley at Montclair Presbyterian on 5701 Thornhill Drive.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n","blocks":[],"excerpt":"A memorial with flowers and hundreds of messages on post-it notes covered the cafe's windows. Many of the vigil attendees were residents of Montclair who didn't know Zeng, but had heard about his passing on the news.","status":"publish","parent":0,"modified":1578274508,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":13,"wordCount":389},"headData":{"title":"Vigil Honors Victim Murdered at Oakland Starbucks | KQED","description":"A memorial with flowers and hundreds of messages on post-it notes covered the cafe's windows. Many of the vigil attendees were residents of Montclair who didn't know Zeng, but had heard about his passing on the news.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Vigil Honors Victim Murdered at Oakland Starbucks","datePublished":"2020-01-06T01:35:08.000Z","dateModified":"2020-01-06T01:35:08.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11794128 https://ww2.kqed.org/news/?p=11794128","disqusUrl":"https://ww2.kqed.org/news/2020/01/05/vigil-honors-victim-murdered-at-oakland-starbucks/","disqusTitle":"Vigil Honors Victim Murdered at Oakland Starbucks","nprByline":"\u003ca href=\"https://www.kqed.org/author/katewolffe\"> Kate Wolffe \u003ca /> and Gabriel Greschler","path":"/news/11794128/vigil-honors-victim-murdered-at-oakland-starbucks","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>About 150 people gathered outside an Oakland Starbucks in the Montclair neighborhood on Sunday to honor Shuo Zeng, who died on Dec. 31 — his birthday — after trying to retrieve his laptop from thieves.\u003c/p>\n\u003cp>A memorial with flowers and hundreds of messages on post-it notes covered the cafe's windows. Many of the vigil attendees were residents of Montclair who didn't know Zeng, but had heard about his passing on the news.\u003c/p>\n\u003cfigure id=\"attachment_11794141\" class=\"wp-caption aligncenter\" style=\"max-width: 4032px\">\u003cimg class=\"size-full wp-image-11794141\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369.jpg\" alt=\"\" width=\"4032\" height=\"3024\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369.jpg 4032w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-160x120.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-800x600.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-1020x765.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-1200x900.jpg 1200w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-1920x1440.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-1832x1374.jpg 1832w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-1376x1032.jpg 1376w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-1044x783.jpg 1044w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-632x474.jpg 632w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/IMG_2369-536x402.jpg 536w\" sizes=\"(max-width: 4032px) 100vw, 4032px\">\u003cfigcaption class=\"wp-caption-text\">Vigil-goers left post-it notes on the windows of the Starbucks in Oakland's Montclair neighborhood. \u003ccite>(Kate Wolff/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Zeng, 34, was a research engineer at the Emeryville-based data transport and streaming technology company Aspera. Friends, family and coworkers said he had a passion for photography and trained in self-defense practice of Krav Maga.\u003c/p>\n\u003cp>\"He fulfilled his family's dreams for him to achieve and do well,\" Zeng's coworker Mike Spradley said. \"And they raised an extraordinarily brave, determined, brilliant young man.\"\u003c/p>\n\u003cp>After chasing down the thieves who stole his laptop, Zeng was hit and dragged by their getaway car. He passed away due to his injuries.\u003c/p>\n\u003cp>The Alameda County District Attorney's Office has filed charges against two men in connection with Zeng's death. Both have previous convictions for robbery in San Francisco.\u003c/p>\n\u003cfigure id=\"attachment_11794131\" class=\"wp-caption aligncenter\" style=\"max-width: 956px\">\u003cimg class=\"size-full wp-image-11794131\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2020/01/zeng.png\" alt=\"\" width=\"956\" height=\"714\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2020/01/zeng.png 956w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/zeng-160x119.png 160w, https://ww2.kqed.org/app/uploads/sites/10/2020/01/zeng-800x597.png 800w\" sizes=\"(max-width: 956px) 100vw, 956px\">\u003cfigcaption class=\"wp-caption-text\">Shuo Zeng's LinkedIn profile. \u003ccite>(Screenshot/LinkedIn)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Local Councilmember Sheng Thao thinks that police officers assigned to patrol Montclair are too often called to help in other jurisdictions, leaving the neighborhood susceptible to crime.\u003c/p>\n\u003cp>In response, Thao is proposing an ordinance that would ensure police are more present in the neighborhood. She said she will send the legislation to Oakland's Rules Committee when councilmembers are back in session on Jan. 15.\u003c/p>\n\u003cp>\"If there is a shooting in other parts of Oakland, yes, officers should go to that, that's an emergency,\" Thao said. \"However, we shouldn't allow for one area to go unattended or not have a public safety patrol.\"\u003c/p>\n\u003cp>If the ordinance passes in the city’s Rules Committee, it will be passed off to the Public Safety Committee before a final vote by the city council.\u003c/p>\n\u003cp>Thao will also hold a Community Safety Town Hall on Thursday night with members of Oakland Police Department and District Attorney Nancy O’Malley at Montclair Presbyterian on 5701 Thornhill Drive.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11794128/vigil-honors-victim-murdered-at-oakland-starbucks","authors":["byline_news_11794128"],"categories":["news_6188","news_8"],"tags":["news_17626","news_18","news_2559"],"featImg":"news_11794129","label":"news"},"news_11667759":{"type":"posts","id":"news_11667759","meta":{"index":"posts_1591205157","site":"news","id":"11667759","score":null,"sort":[1526055836000]},"guestAuthors":[],"slug":"starbucks-no-need-to-purchase-to-use-the-potty","title":"Starbucks: No Need to Purchase to Use the Potty","publishDate":1526055836,"format":"standard","headTitle":"NPR | KQED News","labelTerm":{},"content":"\u003cp>Starbucks Executive Chairman Howard Schultz said Thursday that Starbucks' bathrooms will now be open to everyone, whether paying customers or not.\u003c/p>\n\u003cp>\"We don't want to become a public bathroom, but we're going to make the right decision 100 percent of the time and give people the key,\" Schultz said at the Atlantic Council in Washington, D.C. \"Because we don't want anyone at Starbucks to feel as if we are not giving access to you to the bathroom because you are 'less than.' We want you to be 'more than.' \"\u003c/p>\n\u003cp>Two black men, business partners Donte Robinson and Rashon Nelson, both 23, \u003ca href=\"https://www.kqed.org/news/11662417/starbucks-police-and-mayor-respond-to-controversial-arrest-of-2-black-men-in-philly\" target=\"_blank\" rel=\"noopener\">were arrested on April 12\u003c/a> as they sat in a Philadelphia Starbucks after not buying anything and asking to use the restroom.\u003c/p>\n\u003cp>The store manager called the police after asking them to leave — a \"terrible decision,\" Schultz said.\u003c/p>\n\u003cp>Video of their arrest sparked outrage on social media and accusations of racial bias. Protesters stood outside and inside the Philadelphia Starbucks store where the arrest occurred.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"The company, the management and me personally — not the store manager — are culpable and responsible. And we're the ones to blame,\" Schultz said Thursday.\u003c/p>\n\u003cp>\"We were absolutely wrong in every way. The policy and the decision she made, but it's the company that's responsible,\" he added.\u003c/p>\n\u003cp>Schultz said the company had a \"loose policy\" around letting paying customers use the bathroom, though it was up to the discretion of individual store managers.\u003c/p>\n\u003cp>The company responded to the incident by announcing that it would close its more than 8,000 U.S. locations on the afternoon of May 29 for \u003ca href=\"https://www.kqed.org/forum/2010101864828/starbucks-to-conduct-company-wide-racial-bias-training\" target=\"_blank\" rel=\"noopener\">racial bias training\u003c/a>. Schultz said on Thursday that the company brought in outside help to design the curriculum.\u003c/p>\n\u003cp>Sherrilyn Ifill, president of the NAACP Legal Defense and Education Fund, is one of those helping to shape the training.\u003c/p>\n\u003cp>\"Racism is deeply entrenched in our society, and any real effort to confront it means you have to be in it for the long haul,\" Ifill \u003ca href=\"https://www.npr.org/sections/codeswitch/2018/04/19/604070231/a-lesson-in-how-to-overcome-implicit-bias\">told NPR's All Things Considered\u003c/a> last month. \"It means you have to be in it seriously. It means not just training. It means monitoring the effectiveness of that training.\"\u003c/p>\n\u003cp>Schultz claimed that that was the case, saying the May 29 session is \"the beginning, not the end of an entire transformation of our training at Starbucks.\"\u003c/p>\n\u003cp>He said the company was also working with Stanley Nelson, director of the \u003ca href=\"https://www.npr.org/2011/05/05/136025553/freedom-riders-risked-their-lives-for-equality\">documentary Freedom Riders,\u003c/a> to produce a documentary that would \"make sure that people understand: This is not a marketing thing, we're deeply committed to this.\"\u003c/p>\n\u003cp>Schultz also addressed the company's past failure to address racial issues in the U.S. with its short-lived \u003ca href=\"https://www.kqed.org/forum/201503200900/starbucks-faces-backlash-over-racetogether-initiative\" target=\"_blank\" rel=\"noopener\">\"Race Together\" campaign\u003c/a> in 2015. The company had encouraged baristas to write \"Race Together\" on customers' cups in an effort to start conversations about race.\u003c/p>\n\u003cp>He said the goal was to \"elevate the national conservation, the national discourse around race\" after the killings of Trayvon Martin in 2012 and Eric Garner in 2014 had brought up \"racial divide.\"\u003c/p>\n\u003cp>Starbucks held meetings among employees about race, involving workers sharing both \"their pain\" and \"their bias,\" Schultz said, which spurred the idea for some type of outreach beyond the company's workers.\u003c/p>\n\u003cp>It didn't last one day.\u003c/p>\n\u003cp>\"Within two hours, the entire initiative was basically hijacked by social media. Hijacked by hate, by anonymous people who just pretty much stole the narrative,\" Schultz said. They shut it down quickly after, mostly out of concern for safety of the company's workers, he said.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003ca href=\"https://www.npr.org/sections/codeswitch/2015/03/17/393562838/heres-what-people-are-saying-about-starbucks-race-together-campaign\">NPR's Code Switch rounded up reactions\u003c/a> at the time, many of which called the campaign ill-conceived and too sensitive and complex a topic to start with a coffee shop cashier.\u003c/p>\n\u003cdiv class=\"fullattribution\">\u003cem>Copyright 2018 NPR. To see more, visit \u003ca href=\"http://www.npr.org/\">www.npr.org\u003c/a>.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Starbucks%3A+No+Need+To+Purchase+To+Use+The+Potty&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/em>\u003c/div>\n\n","blocks":[],"excerpt":"Starbucks Chairman Howard Schultz said the company will let everyone use its bathrooms, whether they bought a drink or not. It comes after the arrest of two black men at a Philadelphia location.","status":"publish","parent":0,"modified":1526055836,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":21,"wordCount":641},"headData":{"title":"Starbucks: No Need to Purchase to Use the Potty | KQED","description":"Starbucks Chairman Howard Schultz said the company will let everyone use its bathrooms, whether they bought a drink or not. It comes after the arrest of two black men at a Philadelphia location.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Starbucks: No Need to Purchase to Use the Potty","datePublished":"2018-05-11T16:23:56.000Z","dateModified":"2018-05-11T16:23:56.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11667759 https://ww2.kqed.org/news/?p=11667759","disqusUrl":"https://ww2.kqed.org/news/2018/05/11/starbucks-no-need-to-purchase-to-use-the-potty/","disqusTitle":"Starbucks: No Need to Purchase to Use the Potty","source":"NPR","sourceUrl":"https://www.npr.org/sections/thetwo-way/2018/05/11/610337214/starbucks-will-give-people-the-key-to-restroom-regardless-of-purchase-ceo-says","nprImageCredit":"Daniel Chan","nprByline":"James Doubek \u003cbr>\u003cstrong>\u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/05/11/610337214/starbucks-will-give-people-the-key-to-restroom-regardless-of-purchase-ceo-says\">NPR\u003c/a>\u003c/strong>","nprImageAgency":"AP","nprStoryId":"610337214","nprApiLink":"http://api.npr.org/query?id=610337214&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004","nprHtmlLink":"https://www.npr.org/sections/thetwo-way/2018/05/11/610337214/starbucks-will-give-people-the-key-to-restroom-regardless-of-purchase-ceo-says?ft=nprml&f=610337214","nprRetrievedStory":"1","nprPubDate":"Fri, 11 May 2018 09:10:00 -0400","nprStoryDate":"Fri, 11 May 2018 08:02:00 -0400","nprLastModifiedDate":"Fri, 11 May 2018 09:10:51 -0400","path":"/news/11667759/starbucks-no-need-to-purchase-to-use-the-potty","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Starbucks Executive Chairman Howard Schultz said Thursday that Starbucks' bathrooms will now be open to everyone, whether paying customers or not.\u003c/p>\n\u003cp>\"We don't want to become a public bathroom, but we're going to make the right decision 100 percent of the time and give people the key,\" Schultz said at the Atlantic Council in Washington, D.C. \"Because we don't want anyone at Starbucks to feel as if we are not giving access to you to the bathroom because you are 'less than.' We want you to be 'more than.' \"\u003c/p>\n\u003cp>Two black men, business partners Donte Robinson and Rashon Nelson, both 23, \u003ca href=\"https://www.kqed.org/news/11662417/starbucks-police-and-mayor-respond-to-controversial-arrest-of-2-black-men-in-philly\" target=\"_blank\" rel=\"noopener\">were arrested on April 12\u003c/a> as they sat in a Philadelphia Starbucks after not buying anything and asking to use the restroom.\u003c/p>\n\u003cp>The store manager called the police after asking them to leave — a \"terrible decision,\" Schultz said.\u003c/p>\n\u003cp>Video of their arrest sparked outrage on social media and accusations of racial bias. Protesters stood outside and inside the Philadelphia Starbucks store where the arrest occurred.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\"The company, the management and me personally — not the store manager — are culpable and responsible. And we're the ones to blame,\" Schultz said Thursday.\u003c/p>\n\u003cp>\"We were absolutely wrong in every way. The policy and the decision she made, but it's the company that's responsible,\" he added.\u003c/p>\n\u003cp>Schultz said the company had a \"loose policy\" around letting paying customers use the bathroom, though it was up to the discretion of individual store managers.\u003c/p>\n\u003cp>The company responded to the incident by announcing that it would close its more than 8,000 U.S. locations on the afternoon of May 29 for \u003ca href=\"https://www.kqed.org/forum/2010101864828/starbucks-to-conduct-company-wide-racial-bias-training\" target=\"_blank\" rel=\"noopener\">racial bias training\u003c/a>. Schultz said on Thursday that the company brought in outside help to design the curriculum.\u003c/p>\n\u003cp>Sherrilyn Ifill, president of the NAACP Legal Defense and Education Fund, is one of those helping to shape the training.\u003c/p>\n\u003cp>\"Racism is deeply entrenched in our society, and any real effort to confront it means you have to be in it for the long haul,\" Ifill \u003ca href=\"https://www.npr.org/sections/codeswitch/2018/04/19/604070231/a-lesson-in-how-to-overcome-implicit-bias\">told NPR's All Things Considered\u003c/a> last month. \"It means you have to be in it seriously. It means not just training. It means monitoring the effectiveness of that training.\"\u003c/p>\n\u003cp>Schultz claimed that that was the case, saying the May 29 session is \"the beginning, not the end of an entire transformation of our training at Starbucks.\"\u003c/p>\n\u003cp>He said the company was also working with Stanley Nelson, director of the \u003ca href=\"https://www.npr.org/2011/05/05/136025553/freedom-riders-risked-their-lives-for-equality\">documentary Freedom Riders,\u003c/a> to produce a documentary that would \"make sure that people understand: This is not a marketing thing, we're deeply committed to this.\"\u003c/p>\n\u003cp>Schultz also addressed the company's past failure to address racial issues in the U.S. with its short-lived \u003ca href=\"https://www.kqed.org/forum/201503200900/starbucks-faces-backlash-over-racetogether-initiative\" target=\"_blank\" rel=\"noopener\">\"Race Together\" campaign\u003c/a> in 2015. The company had encouraged baristas to write \"Race Together\" on customers' cups in an effort to start conversations about race.\u003c/p>\n\u003cp>He said the goal was to \"elevate the national conservation, the national discourse around race\" after the killings of Trayvon Martin in 2012 and Eric Garner in 2014 had brought up \"racial divide.\"\u003c/p>\n\u003cp>Starbucks held meetings among employees about race, involving workers sharing both \"their pain\" and \"their bias,\" Schultz said, which spurred the idea for some type of outreach beyond the company's workers.\u003c/p>\n\u003cp>It didn't last one day.\u003c/p>\n\u003cp>\"Within two hours, the entire initiative was basically hijacked by social media. Hijacked by hate, by anonymous people who just pretty much stole the narrative,\" Schultz said. They shut it down quickly after, mostly out of concern for safety of the company's workers, he said.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003ca href=\"https://www.npr.org/sections/codeswitch/2015/03/17/393562838/heres-what-people-are-saying-about-starbucks-race-together-campaign\">NPR's Code Switch rounded up reactions\u003c/a> at the time, many of which called the campaign ill-conceived and too sensitive and complex a topic to start with a coffee shop cashier.\u003c/p>\n\u003cdiv class=\"fullattribution\">\u003cem>Copyright 2018 NPR. To see more, visit \u003ca href=\"http://www.npr.org/\">www.npr.org\u003c/a>.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Starbucks%3A+No+Need+To+Purchase+To+Use+The+Potty&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/em>\u003c/div>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11667759/starbucks-no-need-to-purchase-to-use-the-potty","authors":["byline_news_11667759"],"categories":["news_8"],"tags":["news_6501","news_2559"],"affiliates":["news_253"],"featImg":"news_11667761","label":"source_news_11667759"},"news_11663576":{"type":"posts","id":"news_11663576","meta":{"index":"posts_1591205157","site":"news","id":"11663576","score":null,"sort":[1524247541000]},"guestAuthors":[],"slug":"berkeleys-elmwood-cafe-closed-as-2015-racism-charge-gets-new-life-with-starbucks-arrest","title":"Berkeley's Elmwood Cafe Closed, as 2015 Racism Charge Gets New Life With Starbucks Arrest","publishDate":1524247541,"format":"standard","headTitle":"The California Report | KQED News","labelTerm":{},"content":"\u003cp>Berkeley’s \u003ca href=\"http://www.berkeleyside.com/tag/elmwood-cafe\" target=\"_blank\" rel=\"noopener\">Elmwood Cafe\u003c/a> has closed abruptly, shutting down its social media pages and posting a brief note on the door.\u003c/p>\n\u003cp>As of about 2 a.m. Friday, the windows of the Elmwood neighborhood restaurant at 2900 College Ave. were covered with brown butcher paper, a Berkeleyside reader reported. A sign on the door proclaimed the business has closed for good: “Our sincere gratitude to all in the community,” the note reads. “Thank you for your support through the years.” The cafe had been open for business Thursday, the reader said.\u003c/p>\n\u003cp>But a recent wave of negative Yelp reviews accusing the business of racism may have contributed to the sudden closure. The reviews were prompted by news coverage this week drawing a parallel between a \u003ca href=\"http://www.berkeleyside.com/2015/02/04/new-details-emerge-in-w-kamau-bellelmwood-cafe-storm\" target=\"_blank\" rel=\"noopener\">2015 incident at the cafe\u003c/a> and last week’s controversial Starbucks arrest of two black men in Philadelphia. Berkeleyside has asked the Elmwood’s owner for information, but failed to speak with him before publication time.\u003c/p>\n\u003cfigure id=\"attachment_11663589\" class=\"wp-caption aligncenter\" style=\"max-width: 720px\">\u003cimg class=\"size-full wp-image-11663589\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/04/elmwood-2.jpg\" alt=\"\" width=\"720\" height=\"480\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2018/04/elmwood-2.jpg 720w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/elmwood-2-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/elmwood-2-240x160.jpg 240w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/elmwood-2-375x250.jpg 375w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/elmwood-2-520x347.jpg 520w\" sizes=\"(max-width: 720px) 100vw, 720px\">\u003cfigcaption class=\"wp-caption-text\">A closed sign was posted at the Elmwood Cafe early Friday morning. \u003ccite>(Berkeleyside)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The cafe was thrust into the spotlight Monday when comedian \u003ca href=\"https://www.cnn.com/2018/04/16/opinions/philadelphia-starbucks-sounds-familiar-to-me-w-kamau-bell-opinion/index.html\" target=\"_blank\" rel=\"noopener\">W. Kamau Bell posted a blog on CNN\u003c/a> to share thoughts about what he and his wife have said was racism at the Elmwood Cafe in 2015. Bell’s opinion piece, “I know what it’s like to get kicked out for being black,” was featured prominently online as \u003ca href=\"https://www.nytimes.com/2018/04/15/us/starbucks-philadelphia-black-men-arrest.html\" target=\"_blank\" rel=\"noopener\">Starbucks drew significant criticism\u003c/a> for the April 12 arrest of two black men who sat down without ordering and then would not leave when police were called. The New York Times identified the men as real estate agents there for a meeting. Starbucks has apologized, called the incident “reprehensible,” and pledged to train staff \u003ca href=\"https://www.nytimes.com/2018/04/18/business/starbucks-racial-bias-training.html?action=click&contentCollection=U.S.&module=RelatedCoverage®ion=EndOfArticle&pgtype=article\" target=\"_blank\" rel=\"noopener\">to be more aware of racial bias\u003c/a>. A video of the arrest on Twitter has been viewed more than 11 million times.\u003c/p>\n\u003cp>In his CNN piece, Bell, who is black, said the Starbucks incident \u003ca href=\"https://www.cnn.com/2018/04/16/opinions/philadelphia-starbucks-sounds-familiar-to-me-w-kamau-bell-opinion/index.html\" target=\"_blank\" rel=\"noopener\">brought up a lot of memories for him\u003c/a>. In 2015, he had walked up to the cafe to speak with his wife, who is white, and her friends as they sat at a table outside. It was his birthday, and the couple had also eaten breakfast at the Elmwood that morning. But he had left to work on his computer at another coffee spot on College Avenue. When he got back to the Elmwood Cafe and approached his wife and her friends, he said a staff member gestured for him to leave, and \u003ca href=\"http://www.berkeleyside.com/2015/01/29/comedian-w-kamau-bell-reports-being-subject-of-racism-at-berkeleys-elmwood-cafe\" target=\"_blank\" rel=\"noopener\">thought he was a stranger\u003c/a> trying to sell something. That person ultimately was fired. Bell asserted on his blog that he was discriminated against because he is black.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The \u003ca href=\"https://www.sfchronicle.com/business/article/Starbucks-racial-apologies-revive-bad-memories-12842822.php\" target=\"_blank\" rel=\"noopener\">San Francisco Chronicle\u003c/a> and \u003ca href=\"http://abc7news.com/comedian-w-kamau-bell-recalls-being-kicked-out-of-coffee-shop/3351799/\" target=\"_blank\" rel=\"noopener\">ABC 7\u003c/a> both featured Bell’s story this week. The Chronicle said “Starbucks’ racial apologies” had revived “bad memories” for Bell. He told ABC 7 the Elmwood had “let the story go,” and that “the owner of the Elmwood Cafe stopped answering my emails because once they got through the storm, they were able to sort of go back to business as usual.” Bell said the cafe never followed through with promises it had made to launch an \u003ca href=\"http://www.berkeleyside.com/2015/03/16/at-community-forum-in-berkeley-w-kamau-bell-and-elmwood-cafe-launch-implicit-bias-training-initiative\" target=\"_blank\" rel=\"noopener\">ambitious implicit bias initiative\u003c/a> for service workers. The Chronicle said it was unable to reach Elmwood owner Michael Pearce to get his side of the story.\u003c/p>\n\u003cp>Some community members have said on social media this week that they were disappointed in the Elmwood, based on what Bell had written. One woman who shared the CNN blog said on Facebook on Tuesday: “Shame on the Elmwood Cafe (College Ave, Berkeley)!! I remember when this happened a few years ago, and I’m further appalled that NOTHING has been done to prevent it from happening again ... and that they’re not kept their promises.”\u003c/p>\n\u003cp>Others said the business had done what it needed to do, and had been a big supporter of community efforts over the years: “I do not sit outdoors when I am there because of the panhandling that happens every day. It’s unfortunate that W. Kamal [sic] Bell continues to slam them.”\u003c/p>\n\u003cp>There was no explanation for the Elmwood Cafe’s closure at the business early Friday morning. But its Facebook page “isn’t available right now,” according to a message reached by clicking the Facebook link on the company website. Its Instagram page is now set to private.\u003c/p>\n\u003cp>A red banner on the \u003ca href=\"https://www.yelp.com/biz/elmwood-cafe-berkeley?osq=elmwood+cafe\" target=\"_blank\" rel=\"noopener\">cafe’s Yelp page\u003c/a> reads, “This business is being monitored by Yelp’s Support team for content related to media reports.” A large red pop-up box, entitled “Active Cleanup Alert,” notes that the Elmwood “recently made waves in the news, which often means that people come to this page to post their views on the news.”\u003c/p>\n\u003cfigure id=\"attachment_11663590\" class=\"wp-caption aligncenter\" style=\"max-width: 720px\">\u003cimg class=\"size-full wp-image-11663590\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/04/Elmwood.jpg\" alt=\"\" width=\"720\" height=\"578\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2018/04/Elmwood.jpg 720w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/Elmwood-160x128.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/Elmwood-240x193.jpg 240w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/Elmwood-375x301.jpg 375w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/Elmwood-520x417.jpg 520w\" sizes=\"(max-width: 720px) 100vw, 720px\">\u003cfigcaption class=\"wp-caption-text\">Posts on the Elmwood Cafe’s Yelp are under review in the wake of this week’s media coverage. \u003ccite>(Yelp)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>As of Wednesday, the Yelp message said, reviews “may be removed as part of our cleanup process” to limit reviews “motivated more by the news coverage itself than the reviewer’s personal consumer experience.” But 15 mostly one-star reviews since Monday, criticizing the business in connection with Bell’s recent opinion piece and other media coverage, are still present.\u003c/p>\n\u003cp>“This place is miserable and racist. They are hypocritical. Why bother? There are so many other places to go,” one person wrote. On Friday, a woman who listed Los Angeles as her location wrote, “Get some diversity and race sensitivity training ASAP or close down shop! This is Berkeley.”\u003c/p>\n\u003cp>Another reviewer wrote, “Not gonna go there. I don’t care how ... hip, cozy, whatever it seems to be. They didn’t do the diversity training that they said they would after they threw W. Kamau Bell out for talking to a white woman (his wife), thinking he was trying to sell her something.”\u003c/p>\n\u003cp>Wrote another, “Darker folks with Afros who go to this place with their ivory skinned wives and their little mixed baby should be able to eat all the overpriced food and drink all the overpriced coffee they want to. It’s time the owner sets the record straight. Apologize and do better. I’ll be back soon if you do. If you don’t I will be counting the days until you are no longer in business.”\u003c/p>\n\u003cp>Said another reviewer, who signed off “BLM” in solidarity with the Black Lives Matter movement: “I would have gone here with my family until I learned about you kicking out black folks like Starbucks does. How very Berkeley of you. Now I hope you go out of business. I urge everyone in the East Bay to boycott this cafe immediately.”\u003c/p>\n\u003cp>Bell’s \u003ca href=\"http://www.wkamaubell.com/blog/2015/01/happy-birthday-have-some-racism-from-elmwood-cafe\" target=\"_blank\" rel=\"noopener\">2015 blog\u003c/a> about his experience at the cafe, called “Happy Birthday! Have some racism from Elmwood Cafe,” continues to be among the top Google search results for the business.\u003c/p>\n\u003cp>Despite the 2015 incident, the Elmwood Cafe has retained many devoted customers. Many fans have lauded the cafe’s program to \u003ca href=\"https://www.elmwoodcafe.com/about/\" target=\"_blank\" rel=\"noopener\">support local and international nonprofits\u003c/a> that are chosen by the community. The Elmwood’s Yelp page shows a four-star rating and nearly 700 reviews. It has a \u003ca href=\"https://www.tripadvisor.com/Restaurant_Review-g32066-d3514469-Reviews-Elmwood_Cafe-Berkeley_California.html\" target=\"_blank\" rel=\"noopener\">“Certificate of Excellence” from TripAdvisor\u003c/a>, bestowed upon “attractions and restaurants that consistently earn great reviews from travelers,” according to that website. No reviews appear to have been written on that page since the Bell blog on CNN.\u003c/p>\n\u003cp>The cafe remained busy right up until its closure. Thursday around noon there was a line outside the door of people waiting to place their orders.\u003c/p>\n\u003cp>Marion Abbott, a co-owner of Mrs. Dalloway’s, the bookstore next door, said she saw a lot of people gathered for a meeting in the cafe Thursday evening after a bookstore event. “Private party or crisis powwow,” she said in an email.\u003c/p>\n\u003cp>Berkeleyside has asked the cafe for further information. This story will be updated if it is provided.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cem>Follow Berkeleyside on \u003ca href=\"https://twitter.com/berkeleyside\" target=\"_blank\" rel=\"noopener\">Twitter\u003c/a> and \u003ca href=\"https://www.facebook.com/berkeleyside\" target=\"_blank\" rel=\"noopener\">Facebook\u003c/a> or get the latest news in your inbox with \u003ca href=\"http://www.berkeleyside.com/newsletters\" target=\"_blank\" rel=\"noopener\">Berkeleyside’s Daily Briefing\u003c/a>. Email us at tips@berkeleyside.com. Keep Berkeleyside running and support independent local journalism by \u003ca href=\"http://www.berkeleyside.com/support-berkeleyside\" target=\"_blank\" rel=\"noopener\">becoming a member\u003c/a>.\u003c/em>\u003c/p>\n\n","blocks":[],"excerpt":"Restaurant shuts down its social media pages and posts a brief note on the door. It was thrust into the spotlight Monday when comedian W. Kamau Bell posted a blog on CNN to share thoughts about an incident three years ago.","status":"publish","parent":0,"modified":1524261969,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":23,"wordCount":1432},"headData":{"title":"Berkeley's Elmwood Cafe Closed, as 2015 Racism Charge Gets New Life With Starbucks Arrest | KQED","description":"Restaurant shuts down its social media pages and posts a brief note on the door. It was thrust into the spotlight Monday when comedian W. Kamau Bell posted a blog on CNN to share thoughts about an incident three years ago.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Berkeley's Elmwood Cafe Closed, as 2015 Racism Charge Gets New Life With Starbucks Arrest","datePublished":"2018-04-20T18:05:41.000Z","dateModified":"2018-04-20T22:06:09.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11663576 https://ww2.kqed.org/news/?p=11663576","disqusUrl":"https://ww2.kqed.org/news/2018/04/20/berkeleys-elmwood-cafe-closed-as-2015-racism-charge-gets-new-life-with-starbucks-arrest/","disqusTitle":"Berkeley's Elmwood Cafe Closed, as 2015 Racism Charge Gets New Life With Starbucks Arrest","source":"Berkeleyside","sourceUrl":"http://www.berkeleyside.com/","path":"/news/11663576/berkeleys-elmwood-cafe-closed-as-2015-racism-charge-gets-new-life-with-starbucks-arrest","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Berkeley’s \u003ca href=\"http://www.berkeleyside.com/tag/elmwood-cafe\" target=\"_blank\" rel=\"noopener\">Elmwood Cafe\u003c/a> has closed abruptly, shutting down its social media pages and posting a brief note on the door.\u003c/p>\n\u003cp>As of about 2 a.m. Friday, the windows of the Elmwood neighborhood restaurant at 2900 College Ave. were covered with brown butcher paper, a Berkeleyside reader reported. A sign on the door proclaimed the business has closed for good: “Our sincere gratitude to all in the community,” the note reads. “Thank you for your support through the years.” The cafe had been open for business Thursday, the reader said.\u003c/p>\n\u003cp>But a recent wave of negative Yelp reviews accusing the business of racism may have contributed to the sudden closure. The reviews were prompted by news coverage this week drawing a parallel between a \u003ca href=\"http://www.berkeleyside.com/2015/02/04/new-details-emerge-in-w-kamau-bellelmwood-cafe-storm\" target=\"_blank\" rel=\"noopener\">2015 incident at the cafe\u003c/a> and last week’s controversial Starbucks arrest of two black men in Philadelphia. Berkeleyside has asked the Elmwood’s owner for information, but failed to speak with him before publication time.\u003c/p>\n\u003cfigure id=\"attachment_11663589\" class=\"wp-caption aligncenter\" style=\"max-width: 720px\">\u003cimg class=\"size-full wp-image-11663589\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/04/elmwood-2.jpg\" alt=\"\" width=\"720\" height=\"480\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2018/04/elmwood-2.jpg 720w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/elmwood-2-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/elmwood-2-240x160.jpg 240w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/elmwood-2-375x250.jpg 375w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/elmwood-2-520x347.jpg 520w\" sizes=\"(max-width: 720px) 100vw, 720px\">\u003cfigcaption class=\"wp-caption-text\">A closed sign was posted at the Elmwood Cafe early Friday morning. \u003ccite>(Berkeleyside)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The cafe was thrust into the spotlight Monday when comedian \u003ca href=\"https://www.cnn.com/2018/04/16/opinions/philadelphia-starbucks-sounds-familiar-to-me-w-kamau-bell-opinion/index.html\" target=\"_blank\" rel=\"noopener\">W. Kamau Bell posted a blog on CNN\u003c/a> to share thoughts about what he and his wife have said was racism at the Elmwood Cafe in 2015. Bell’s opinion piece, “I know what it’s like to get kicked out for being black,” was featured prominently online as \u003ca href=\"https://www.nytimes.com/2018/04/15/us/starbucks-philadelphia-black-men-arrest.html\" target=\"_blank\" rel=\"noopener\">Starbucks drew significant criticism\u003c/a> for the April 12 arrest of two black men who sat down without ordering and then would not leave when police were called. The New York Times identified the men as real estate agents there for a meeting. Starbucks has apologized, called the incident “reprehensible,” and pledged to train staff \u003ca href=\"https://www.nytimes.com/2018/04/18/business/starbucks-racial-bias-training.html?action=click&contentCollection=U.S.&module=RelatedCoverage®ion=EndOfArticle&pgtype=article\" target=\"_blank\" rel=\"noopener\">to be more aware of racial bias\u003c/a>. A video of the arrest on Twitter has been viewed more than 11 million times.\u003c/p>\n\u003cp>In his CNN piece, Bell, who is black, said the Starbucks incident \u003ca href=\"https://www.cnn.com/2018/04/16/opinions/philadelphia-starbucks-sounds-familiar-to-me-w-kamau-bell-opinion/index.html\" target=\"_blank\" rel=\"noopener\">brought up a lot of memories for him\u003c/a>. In 2015, he had walked up to the cafe to speak with his wife, who is white, and her friends as they sat at a table outside. It was his birthday, and the couple had also eaten breakfast at the Elmwood that morning. But he had left to work on his computer at another coffee spot on College Avenue. When he got back to the Elmwood Cafe and approached his wife and her friends, he said a staff member gestured for him to leave, and \u003ca href=\"http://www.berkeleyside.com/2015/01/29/comedian-w-kamau-bell-reports-being-subject-of-racism-at-berkeleys-elmwood-cafe\" target=\"_blank\" rel=\"noopener\">thought he was a stranger\u003c/a> trying to sell something. That person ultimately was fired. Bell asserted on his blog that he was discriminated against because he is black.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The \u003ca href=\"https://www.sfchronicle.com/business/article/Starbucks-racial-apologies-revive-bad-memories-12842822.php\" target=\"_blank\" rel=\"noopener\">San Francisco Chronicle\u003c/a> and \u003ca href=\"http://abc7news.com/comedian-w-kamau-bell-recalls-being-kicked-out-of-coffee-shop/3351799/\" target=\"_blank\" rel=\"noopener\">ABC 7\u003c/a> both featured Bell’s story this week. The Chronicle said “Starbucks’ racial apologies” had revived “bad memories” for Bell. He told ABC 7 the Elmwood had “let the story go,” and that “the owner of the Elmwood Cafe stopped answering my emails because once they got through the storm, they were able to sort of go back to business as usual.” Bell said the cafe never followed through with promises it had made to launch an \u003ca href=\"http://www.berkeleyside.com/2015/03/16/at-community-forum-in-berkeley-w-kamau-bell-and-elmwood-cafe-launch-implicit-bias-training-initiative\" target=\"_blank\" rel=\"noopener\">ambitious implicit bias initiative\u003c/a> for service workers. The Chronicle said it was unable to reach Elmwood owner Michael Pearce to get his side of the story.\u003c/p>\n\u003cp>Some community members have said on social media this week that they were disappointed in the Elmwood, based on what Bell had written. One woman who shared the CNN blog said on Facebook on Tuesday: “Shame on the Elmwood Cafe (College Ave, Berkeley)!! I remember when this happened a few years ago, and I’m further appalled that NOTHING has been done to prevent it from happening again ... and that they’re not kept their promises.”\u003c/p>\n\u003cp>Others said the business had done what it needed to do, and had been a big supporter of community efforts over the years: “I do not sit outdoors when I am there because of the panhandling that happens every day. It’s unfortunate that W. Kamal [sic] Bell continues to slam them.”\u003c/p>\n\u003cp>There was no explanation for the Elmwood Cafe’s closure at the business early Friday morning. But its Facebook page “isn’t available right now,” according to a message reached by clicking the Facebook link on the company website. Its Instagram page is now set to private.\u003c/p>\n\u003cp>A red banner on the \u003ca href=\"https://www.yelp.com/biz/elmwood-cafe-berkeley?osq=elmwood+cafe\" target=\"_blank\" rel=\"noopener\">cafe’s Yelp page\u003c/a> reads, “This business is being monitored by Yelp’s Support team for content related to media reports.” A large red pop-up box, entitled “Active Cleanup Alert,” notes that the Elmwood “recently made waves in the news, which often means that people come to this page to post their views on the news.”\u003c/p>\n\u003cfigure id=\"attachment_11663590\" class=\"wp-caption aligncenter\" style=\"max-width: 720px\">\u003cimg class=\"size-full wp-image-11663590\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/04/Elmwood.jpg\" alt=\"\" width=\"720\" height=\"578\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2018/04/Elmwood.jpg 720w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/Elmwood-160x128.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/Elmwood-240x193.jpg 240w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/Elmwood-375x301.jpg 375w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/Elmwood-520x417.jpg 520w\" sizes=\"(max-width: 720px) 100vw, 720px\">\u003cfigcaption class=\"wp-caption-text\">Posts on the Elmwood Cafe’s Yelp are under review in the wake of this week’s media coverage. \u003ccite>(Yelp)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>As of Wednesday, the Yelp message said, reviews “may be removed as part of our cleanup process” to limit reviews “motivated more by the news coverage itself than the reviewer’s personal consumer experience.” But 15 mostly one-star reviews since Monday, criticizing the business in connection with Bell’s recent opinion piece and other media coverage, are still present.\u003c/p>\n\u003cp>“This place is miserable and racist. They are hypocritical. Why bother? There are so many other places to go,” one person wrote. On Friday, a woman who listed Los Angeles as her location wrote, “Get some diversity and race sensitivity training ASAP or close down shop! This is Berkeley.”\u003c/p>\n\u003cp>Another reviewer wrote, “Not gonna go there. I don’t care how ... hip, cozy, whatever it seems to be. They didn’t do the diversity training that they said they would after they threw W. Kamau Bell out for talking to a white woman (his wife), thinking he was trying to sell her something.”\u003c/p>\n\u003cp>Wrote another, “Darker folks with Afros who go to this place with their ivory skinned wives and their little mixed baby should be able to eat all the overpriced food and drink all the overpriced coffee they want to. It’s time the owner sets the record straight. Apologize and do better. I’ll be back soon if you do. If you don’t I will be counting the days until you are no longer in business.”\u003c/p>\n\u003cp>Said another reviewer, who signed off “BLM” in solidarity with the Black Lives Matter movement: “I would have gone here with my family until I learned about you kicking out black folks like Starbucks does. How very Berkeley of you. Now I hope you go out of business. I urge everyone in the East Bay to boycott this cafe immediately.”\u003c/p>\n\u003cp>Bell’s \u003ca href=\"http://www.wkamaubell.com/blog/2015/01/happy-birthday-have-some-racism-from-elmwood-cafe\" target=\"_blank\" rel=\"noopener\">2015 blog\u003c/a> about his experience at the cafe, called “Happy Birthday! Have some racism from Elmwood Cafe,” continues to be among the top Google search results for the business.\u003c/p>\n\u003cp>Despite the 2015 incident, the Elmwood Cafe has retained many devoted customers. Many fans have lauded the cafe’s program to \u003ca href=\"https://www.elmwoodcafe.com/about/\" target=\"_blank\" rel=\"noopener\">support local and international nonprofits\u003c/a> that are chosen by the community. The Elmwood’s Yelp page shows a four-star rating and nearly 700 reviews. It has a \u003ca href=\"https://www.tripadvisor.com/Restaurant_Review-g32066-d3514469-Reviews-Elmwood_Cafe-Berkeley_California.html\" target=\"_blank\" rel=\"noopener\">“Certificate of Excellence” from TripAdvisor\u003c/a>, bestowed upon “attractions and restaurants that consistently earn great reviews from travelers,” according to that website. No reviews appear to have been written on that page since the Bell blog on CNN.\u003c/p>\n\u003cp>The cafe remained busy right up until its closure. Thursday around noon there was a line outside the door of people waiting to place their orders.\u003c/p>\n\u003cp>Marion Abbott, a co-owner of Mrs. Dalloway’s, the bookstore next door, said she saw a lot of people gathered for a meeting in the cafe Thursday evening after a bookstore event. “Private party or crisis powwow,” she said in an email.\u003c/p>\n\u003cp>Berkeleyside has asked the cafe for further information. This story will be updated if it is provided.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cem>Follow Berkeleyside on \u003ca href=\"https://twitter.com/berkeleyside\" target=\"_blank\" rel=\"noopener\">Twitter\u003c/a> and \u003ca href=\"https://www.facebook.com/berkeleyside\" target=\"_blank\" rel=\"noopener\">Facebook\u003c/a> or get the latest news in your inbox with \u003ca href=\"http://www.berkeleyside.com/newsletters\" target=\"_blank\" rel=\"noopener\">Berkeleyside’s Daily Briefing\u003c/a>. Email us at tips@berkeleyside.com. Keep Berkeleyside running and support independent local journalism by \u003ca href=\"http://www.berkeleyside.com/support-berkeleyside\" target=\"_blank\" rel=\"noopener\">becoming a member\u003c/a>.\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11663576/berkeleys-elmwood-cafe-closed-as-2015-racism-charge-gets-new-life-with-starbucks-arrest","authors":["236"],"programs":["news_72"],"categories":["news_223","news_8"],"tags":["news_129","news_333","news_19216","news_2559","news_17613"],"affiliates":["news_5078"],"featImg":"news_11663585","label":"source_news_11663576"},"news_11662417":{"type":"posts","id":"news_11662417","meta":{"index":"posts_1591205157","site":"news","id":"11662417","score":null,"sort":[1523811853000]},"guestAuthors":[],"slug":"starbucks-police-and-mayor-respond-to-controversial-arrest-of-2-black-men-in-philly","title":"Starbucks, Police and Mayor Respond to Controversial Arrest of 2 Black Men in Philly","publishDate":1523811853,"format":"standard","headTitle":"KQED News","labelTerm":{},"content":"\u003cp>A video that's now amassed almost 7 million views \u003ca href=\"https://twitter.com/missydepino/status/984539713016094721\" rel=\"noopener\" target=\"_blank\">on Twitter\u003c/a> depicts police officers handcuffing two black men in a Philadelphia Starbucks. \u003c/p>\n\u003cp>Onlookers in the background are incredulous.\u003c/p>\n\u003cp>\"What did they do?\" one man asks.\u003c/p>\n\u003cp>\"They didn't do anything,\" a woman responds. \"I saw the entire thing.\"\u003c/p>\n\u003cp>https://twitter.com/missydepino/status/984539713016094721\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>In a video statement \u003ca href=\"https://www.facebook.com/phillypolice/videos/10155712644170910/\" rel=\"noopener\" target=\"_blank\">streamed on Facebook Live\u003c/a> from the Philadelphia Police Department's page, Commissioner Richard Ross confirmed that on Thursday afternoon at 4:40 p.m., Philadelphia police received a 911 call from the Starbucks at 18\u003csup>th\u003c/sup> and Spruce Streets alleging disturbance and trespassing. \u003c/p>\n\u003cp>When police arrived, two Starbucks employees told them two men had asked to use the restroom but were told they couldn't because they hadn't purchased anything. The men allegedly refused to leave after being asked by Starbucks employees. Ross also said the two men refused to leave after being asked three times by police officers. \u003c/p>\n\u003cp>So, Ross says, officers arrested the men. The attorney for the two men, Lauren Wimmer, told the \u003ca href=\"http://www.philly.com/philly/news/starbucks-philadelphia-police-viral-video-investigation-race-20180414.html\" rel=\"noopener\" target=\"_blank\">Philadelphia Inquirer \u003c/a>she received word that the two were being released from custody at 12:30 a.m. Friday, nearly eight hours after the initial 911 call. Ross confirmed that the officers released the men from custody after they discovered Starbucks was not planning to prosecute them. \u003c/p>\n\u003cp>In his statement, Ross said he believed the officers \"did absolutely nothing wrong.\" He continued: \u003c/p>\n\u003cblockquote>\n\u003cp>\"[The police officers] followed policy, they did what they were supposed to do, they were professional in all their dealings with these gentlemen and instead, they got the opposite back. I will say that as an African American man, I am very aware of implicit bias. We are committed to fair and unbiased policing and anything less than that will not be tolerated in this department.\"\u003c/p>\n\u003c/blockquote>\n\u003cp>Ross said all commanders in his department receive implicit bias training, and all new recruits are sent to both the National Museum of African American History and Culture and the United States Holocaust Memorial Museum in Washington, D.C. \"We want them to know about the atrocities that were, in fact, committed by policing around the world,\" he says.\u003c/p>\n\u003cp>A police spokesman told the\u003cem> Inquirer\u003c/em> that the Philadelphia Police Department's internal affairs unit is looking into the incident. \u003c/p>\n\u003cp>In a statement released Saturday, Philadelphia's mayor Jim Kenney \u003ca href=\"https://beta.phila.gov/2018-04-14-mayors-statement-on-incident-at-starbucks-in-center-city/\" rel=\"noopener\" target=\"_blank\">criticized Starbucks\u003c/a> for its role in the arrests:\u003c/p>\n\u003cblockquote>\n\u003cp>\"I am heartbroken to see Philadelphia in the headlines for an incident that — at least based on what we know at this point — appears to exemplify what racial discrimination looks like in 2018. For many, Starbucks is not just a place to buy a cup of coffee, but a place to meet up with friends or family members, or to get some work done. Like all retail establishments in our city, Starbucks should be a place where everyone is treated the same, no matter the color of their skin.\"\u003c/p>\n\u003c/blockquote>\n\u003cp>The mayor's statement says Starbucks' apology, which the company \u003ca href=\"https://twitter.com/Starbucks/status/985200942030012416\" rel=\"noopener\" target=\"_blank\">issued on its Twitter account\u003c/a> earlier Saturday, was not enough. Kenney also says he has asked the Philadelphia Commission on Human Relations to look into whether additional implicit bias training should be required of Starbucks employees, and his office has reached out to Starbucks directly to discuss the matter.\u003c/p>\n\u003cp>https://twitter.com/Starbucks/status/985200942030012416\u003c/p>\n\u003cp>Mayor Kenney's statement referenced ongoing discussions about criminal justice, policing and incarceration in Philadelphia:\u003c/p>\n\u003cblockquote>\n\u003cp>\"Commissioner Ross and his team have promised a review of their policies moving forward with regards to response to complaints like this. I believe a thorough review is fully warranted given the unfortunate outcome of this event, particularly at a time when our criminal justice reform efforts are focused on avoiding needless incarcerations.\"\u003c/p>\n\u003c/blockquote>\n\u003cp>\u003c/p>\n\u003cp>The reforms Kenney alludes to have a lot to do with the city's new progressive District Attorney Lawrence Krasner. WHYY's Bobby Allyn <a href=\"https://www.npr.org/2018/03/31/598318897/philadephias-new-da-wants-prosecutors-to-talk-cost-of-incarceration-while-in-cou\" rel=\"noopener\" target=\"_blank\"\u003c/p>\n\n","blocks":[],"excerpt":"A viral video depicts police officers handcuffing two men in a Philadelphia Starbucks. Mayor Jim Kenney says the incident \"appears to exemplify what racial discrimination looks like in 2018.\"","status":"publish","parent":0,"modified":1523811853,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":19,"wordCount":678},"headData":{"title":"Starbucks, Police and Mayor Respond to Controversial Arrest of 2 Black Men in Philly | KQED","description":"A viral video depicts police officers handcuffing two men in a Philadelphia Starbucks. Mayor Jim Kenney says the incident "appears to exemplify what racial discrimination looks like in 2018."","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Starbucks, Police and Mayor Respond to Controversial Arrest of 2 Black Men in Philly","datePublished":"2018-04-15T17:04:13.000Z","dateModified":"2018-04-15T17:04:13.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11662417 https://ww2.kqed.org/news/?p=11662417","disqusUrl":"https://ww2.kqed.org/news/2018/04/15/starbucks-police-and-mayor-respond-to-controversial-arrest-of-2-black-men-in-philly/","disqusTitle":"Starbucks, Police and Mayor Respond to Controversial Arrest of 2 Black Men in Philly","source":"NPR","sourceUrl":"https://www.npr.org/","nprByline":"\u003cstrong>Jenny Gathright\u003c/strong>","nprImageAgency":"Twitter","nprStoryId":"602556973","nprApiLink":"http://api.npr.org/query?id=602556973&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004","nprHtmlLink":"https://www.npr.org/sections/thetwo-way/2018/04/14/602556973/starbucks-police-and-mayor-weigh-in-on-controversial-arrest-of-2-black-men-in-ph?ft=nprml&f=602556973","nprRetrievedStory":"1","nprPubDate":"Sun, 15 Apr 2018 00:03:00 -0400","nprStoryDate":"Sat, 14 Apr 2018 23:56:00 -0400","nprLastModifiedDate":"Sun, 15 Apr 2018 00:03:36 -0400","path":"/news/11662417/starbucks-police-and-mayor-respond-to-controversial-arrest-of-2-black-men-in-philly","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>A video that's now amassed almost 7 million views \u003ca href=\"https://twitter.com/missydepino/status/984539713016094721\" rel=\"noopener\" target=\"_blank\">on Twitter\u003c/a> depicts police officers handcuffing two black men in a Philadelphia Starbucks. \u003c/p>\n\u003cp>Onlookers in the background are incredulous.\u003c/p>\n\u003cp>\"What did they do?\" one man asks.\u003c/p>\n\u003cp>\"They didn't do anything,\" a woman responds. \"I saw the entire thing.\"\u003c/p>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"singleTwitterStatus","attributes":{"named":{"id":"984539713016094721"},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>In a video statement \u003ca href=\"https://www.facebook.com/phillypolice/videos/10155712644170910/\" rel=\"noopener\" target=\"_blank\">streamed on Facebook Live\u003c/a> from the Philadelphia Police Department's page, Commissioner Richard Ross confirmed that on Thursday afternoon at 4:40 p.m., Philadelphia police received a 911 call from the Starbucks at 18\u003csup>th\u003c/sup> and Spruce Streets alleging disturbance and trespassing. \u003c/p>\n\u003cp>When police arrived, two Starbucks employees told them two men had asked to use the restroom but were told they couldn't because they hadn't purchased anything. The men allegedly refused to leave after being asked by Starbucks employees. Ross also said the two men refused to leave after being asked three times by police officers. \u003c/p>\n\u003cp>So, Ross says, officers arrested the men. The attorney for the two men, Lauren Wimmer, told the \u003ca href=\"http://www.philly.com/philly/news/starbucks-philadelphia-police-viral-video-investigation-race-20180414.html\" rel=\"noopener\" target=\"_blank\">Philadelphia Inquirer \u003c/a>she received word that the two were being released from custody at 12:30 a.m. Friday, nearly eight hours after the initial 911 call. Ross confirmed that the officers released the men from custody after they discovered Starbucks was not planning to prosecute them. \u003c/p>\n\u003cp>In his statement, Ross said he believed the officers \"did absolutely nothing wrong.\" He continued: \u003c/p>\n\u003cblockquote>\n\u003cp>\"[The police officers] followed policy, they did what they were supposed to do, they were professional in all their dealings with these gentlemen and instead, they got the opposite back. I will say that as an African American man, I am very aware of implicit bias. We are committed to fair and unbiased policing and anything less than that will not be tolerated in this department.\"\u003c/p>\n\u003c/blockquote>\n\u003cp>Ross said all commanders in his department receive implicit bias training, and all new recruits are sent to both the National Museum of African American History and Culture and the United States Holocaust Memorial Museum in Washington, D.C. \"We want them to know about the atrocities that were, in fact, committed by policing around the world,\" he says.\u003c/p>\n\u003cp>A police spokesman told the\u003cem> Inquirer\u003c/em> that the Philadelphia Police Department's internal affairs unit is looking into the incident. \u003c/p>\n\u003cp>In a statement released Saturday, Philadelphia's mayor Jim Kenney \u003ca href=\"https://beta.phila.gov/2018-04-14-mayors-statement-on-incident-at-starbucks-in-center-city/\" rel=\"noopener\" target=\"_blank\">criticized Starbucks\u003c/a> for its role in the arrests:\u003c/p>\n\u003cblockquote>\n\u003cp>\"I am heartbroken to see Philadelphia in the headlines for an incident that — at least based on what we know at this point — appears to exemplify what racial discrimination looks like in 2018. For many, Starbucks is not just a place to buy a cup of coffee, but a place to meet up with friends or family members, or to get some work done. Like all retail establishments in our city, Starbucks should be a place where everyone is treated the same, no matter the color of their skin.\"\u003c/p>\n\u003c/blockquote>\n\u003cp>The mayor's statement says Starbucks' apology, which the company \u003ca href=\"https://twitter.com/Starbucks/status/985200942030012416\" rel=\"noopener\" target=\"_blank\">issued on its Twitter account\u003c/a> earlier Saturday, was not enough. Kenney also says he has asked the Philadelphia Commission on Human Relations to look into whether additional implicit bias training should be required of Starbucks employees, and his office has reached out to Starbucks directly to discuss the matter.\u003c/p>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"singleTwitterStatus","attributes":{"named":{"id":"985200942030012416"},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\n\u003cp>Mayor Kenney's statement referenced ongoing discussions about criminal justice, policing and incarceration in Philadelphia:\u003c/p>\n\u003cblockquote>\n\u003cp>\"Commissioner Ross and his team have promised a review of their policies moving forward with regards to response to complaints like this. I believe a thorough review is fully warranted given the unfortunate outcome of this event, particularly at a time when our criminal justice reform efforts are focused on avoiding needless incarcerations.\"\u003c/p>\n\u003c/blockquote>\n\u003cp>\u003c/p>\n\u003cp>The reforms Kenney alludes to have a lot to do with the city's new progressive District Attorney Lawrence Krasner. WHYY's Bobby Allyn <a href=\"https://www.npr.org/2018/03/31/598318897/philadephias-new-da-wants-prosecutors-to-talk-cost-of-incarceration-while-in-cou\" rel=\"noopener\" target=\"_blank\"\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11662417/starbucks-police-and-mayor-respond-to-controversial-arrest-of-2-black-men-in-philly","authors":["byline_news_11662417"],"categories":["news_8"],"tags":["news_22995","news_116","news_2559","news_346"],"featImg":"news_11662418","label":"source_news_11662417"},"news_11640933":{"type":"posts","id":"news_11640933","meta":{"index":"posts_1591205157","site":"news","id":"11640933","score":null,"sort":[1515467089000]},"guestAuthors":[],"slug":"plans-for-a-starbucks-in-yosemite-gets-some-park-lovers-riled-up","title":"Plan for a Starbucks in Yosemite Gets Some Park Lovers Riled Up","publishDate":1515467089,"format":"standard","headTitle":"The California Report | KQED News","labelTerm":{"term":72,"site":"news"},"content":"\u003cp>Yosemite National Park has gone through a lot of changes in the last few years.\u003c/p>\n\u003cp>First, the \u003ca href=\"https://ww2.kqed.org/news/2016/01/14/yosemite-to-change-historic-names-in-trademark-dispute/\" target=\"_blank\" rel=\"noopener\">trademark battle \u003c/a>over some beloved and historic park names, and now a proposed Starbucks in the Yosemite Valley Lodge food court.\u003c/p>\n\u003cp>Park lovers are not happy about it.\u003c/p>\n\u003cp>\"It doesn't even matter which corporation it is. I go there because it’s away, it’s apart, it’s different from everywhere else,\" said Joe Armstrong.\u003c/p>\n\u003cp>Armstrong has climbed Half Dome 11 times and says Yosemite is one of his favorite places on Earth. He learned about the proposed Starbucks from a \u003ca href=\"https://www.change.org/p/stop-starbucks-in-yosemite\" target=\"_blank\" rel=\"noopener\">Change.org petition\u003c/a> that has been making the rounds on the internet and already has over 10,000 signatures. He signed because he likes the rustic charm of the national park experience, free from corporate brands.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"These are the places without billboards and without computer screens and without corporate trademark logos,\" Armstrong said. \"So I think it's essential that we maintain these places where we go to find respite, and recharge, and get away from what we see in our workaday lives.\"\u003c/p>\n\u003cp>[contextly_sidebar id=\"vUiIJemQydNksTR9wcHOgBKfX0Ou9JRx\"]\u003c/p>\n\u003cp>The park's new concessionaire, Aramark, said the petition mischaracterizes what's happening. The company wants to update existing structures with a more modern look, not build anything new or mount fancy neon signs.\u003c/p>\n\u003cp>\"What we're looking to do is create an experience that more accurately reflects and resonates with today's visitor to Yosemite National Park and provide them with a variety of offerings and brands that we believe they'll find enjoyable,\" said David Freireich, an Aramark spokesman. He said many travelers to Yosemite come from outside the U.S., and Starbucks is an internationally recognized brand.\u003c/p>\n\u003cp>Armstrong can see how visitors might like a nice cup of coffee after a chilly night around the campfire, but he still feels burned by the \u003ca href=\"http://www.fresnobee.com/news/local/article170192292.html\" target=\"_blank\" rel=\"noopener\">trademark dispute\u003c/a> that has changed the Ahwahnee to the Majestic Yosemite Hotel, and Curry Village to Half Dome Village.\u003c/p>\n\u003cp>Armstrong sees the legal battle between the federal government and two large corporations that has been grinding on since March 2016 as a warning about the dangers of putting too much in the hands of corporations. When it comes to the park's coffee offerings, he'd rather go with the little guy.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"I am sure that any number of local, small places in the area would be happy to put a coffee stand in there, and that benefits everyone in a different way,\" Armstrong said.\u003c/p>\n\n","blocks":[],"excerpt":"New concessionaire Aramark wants to include the chain in the remodel of the Yosemite Valley Lodge food court.","status":"publish","parent":0,"modified":1515536625,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":14,"wordCount":421},"headData":{"title":"Plan for a Starbucks in Yosemite Gets Some Park Lovers Riled Up | KQED","description":"New concessionaire Aramark wants to include the chain in the remodel of the Yosemite Valley Lodge food court.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Plan for a Starbucks in Yosemite Gets Some Park Lovers Riled Up","datePublished":"2018-01-09T03:04:49.000Z","dateModified":"2018-01-09T22:23:45.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11640933 https://ww2.kqed.org/news/?p=11640933","disqusUrl":"https://ww2.kqed.org/news/2018/01/08/plans-for-a-starbucks-in-yosemite-gets-some-park-lovers-riled-up/","disqusTitle":"Plan for a Starbucks in Yosemite Gets Some Park Lovers Riled Up","path":"/news/11640933/plans-for-a-starbucks-in-yosemite-gets-some-park-lovers-riled-up","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Yosemite National Park has gone through a lot of changes in the last few years.\u003c/p>\n\u003cp>First, the \u003ca href=\"https://ww2.kqed.org/news/2016/01/14/yosemite-to-change-historic-names-in-trademark-dispute/\" target=\"_blank\" rel=\"noopener\">trademark battle \u003c/a>over some beloved and historic park names, and now a proposed Starbucks in the Yosemite Valley Lodge food court.\u003c/p>\n\u003cp>Park lovers are not happy about it.\u003c/p>\n\u003cp>\"It doesn't even matter which corporation it is. I go there because it’s away, it’s apart, it’s different from everywhere else,\" said Joe Armstrong.\u003c/p>\n\u003cp>Armstrong has climbed Half Dome 11 times and says Yosemite is one of his favorite places on Earth. He learned about the proposed Starbucks from a \u003ca href=\"https://www.change.org/p/stop-starbucks-in-yosemite\" target=\"_blank\" rel=\"noopener\">Change.org petition\u003c/a> that has been making the rounds on the internet and already has over 10,000 signatures. He signed because he likes the rustic charm of the national park experience, free from corporate brands.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\"These are the places without billboards and without computer screens and without corporate trademark logos,\" Armstrong said. \"So I think it's essential that we maintain these places where we go to find respite, and recharge, and get away from what we see in our workaday lives.\"\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>The park's new concessionaire, Aramark, said the petition mischaracterizes what's happening. The company wants to update existing structures with a more modern look, not build anything new or mount fancy neon signs.\u003c/p>\n\u003cp>\"What we're looking to do is create an experience that more accurately reflects and resonates with today's visitor to Yosemite National Park and provide them with a variety of offerings and brands that we believe they'll find enjoyable,\" said David Freireich, an Aramark spokesman. He said many travelers to Yosemite come from outside the U.S., and Starbucks is an internationally recognized brand.\u003c/p>\n\u003cp>Armstrong can see how visitors might like a nice cup of coffee after a chilly night around the campfire, but he still feels burned by the \u003ca href=\"http://www.fresnobee.com/news/local/article170192292.html\" target=\"_blank\" rel=\"noopener\">trademark dispute\u003c/a> that has changed the Ahwahnee to the Majestic Yosemite Hotel, and Curry Village to Half Dome Village.\u003c/p>\n\u003cp>Armstrong sees the legal battle between the federal government and two large corporations that has been grinding on since March 2016 as a warning about the dangers of putting too much in the hands of corporations. When it comes to the park's coffee offerings, he'd rather go with the little guy.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"I am sure that any number of local, small places in the area would be happy to put a coffee stand in there, and that benefits everyone in a different way,\" Armstrong said.\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11640933/plans-for-a-starbucks-in-yosemite-gets-some-park-lovers-riled-up","authors":["234"],"programs":["news_6944","news_72"],"categories":["news_1758","news_19906","news_8"],"tags":["news_2559","news_17286","news_4746"],"featImg":"news_11640950","label":"news_72"},"news_11059895":{"type":"posts","id":"news_11059895","meta":{"index":"posts_1591205157","site":"news","id":"11059895","score":null,"sort":[1472144595000]},"guestAuthors":[],"slug":"judge-ices-one-starbucks-lawsuit-three-others-still-at-the-bar","title":"Judge Ices One Starbucks Lawsuit; Three Others Still at the Bar","publishDate":1472144595,"format":"standard","headTitle":"The California Report | KQED News","labelTerm":{"term":72,"site":"news"},"content":"\u003cp>Here's a grande-sized legal treat -- as we're all aware, that's Starbucks for \"medium,\" so don't get your hopes up -- for both fans of plain-spoken reasoning from the bench and those who enjoy arcane jurisprudence.\u003c/p>\n\u003cp>First, the plain speaking. A Southern California federal judge, citing the acumen of soda-guzzling children, has \u003ca href=\"http://blogs.wsj.com/law/2016/08/23/incredulous-judge-tosses-lawsuit-accusing-starbucks-of-putting-too-much-ice-in-cold-drinks/?mod=yahoo_hs&yptr=yahoo\" target=\"_blank\">thrown out\u003c/a> a consumer fraud lawsuit from a Starbucks customer who alleged that baristas are cheating customers by overloading its cold drinks with ice.\u003c/p>\n\u003cp>The complaint, filed by Los Angeles resident Alexander Forouzesh, is not entirely loony. It rests on the observation that when you order a cold Starbucks beverage -- a $4.45 venti Teavana® Shaken Berry Sangria Herbal Tea, for instance, which is advertised as a 24-ounce drink -- you get a lot less than 24 ounces of tea.\u003c/p>\n\u003cp>\"When a Starbucks employee fills a venti cold drink cup to the top black line [indicating a full pour],\" the lawsuit said, \"they are only pouring about 14 fluid ounces of cold drink into the cup, not 24 fluid ounces.\"\u003c/p>\n\u003cfigure id=\"attachment_11060723\" class=\"wp-caption alignright\" style=\"max-width: 353px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/08/Screenshot-2016-08-25-09.13.27.png\">\u003cimg class=\"size-full wp-image-11060723\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/08/Screenshot-2016-08-25-09.13.27.png\" alt=\"A picture included in a lawsuit alleging Starbucks has defrauded customers by overfilling its cold drinks with ice. \" width=\"353\" height=\"500\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A picture included in a lawsuit alleging Starbucks has defrauded customers by overfilling its cold drinks with ice.\u003c/figcaption>\u003c/figure>\n\u003cp>It isn't just all the ice added to his 14 ounces of whatever that upset Forouzesh. He also objected to the size of the Starbucks ice chunks.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"The smaller the pieces of ice, the more 'accurate' the conversion of ounces — from frozen liquid — will be,\" his complaint said. \"However, large pieces of ice — like those used by Starbucks in its cold drinks -- take up more space and thus when melted, will yield fewer measured 'fluid' ounces of coffee or tea.\"\u003c/p>\n\u003cp>All those icy shenanigans allegedly amounted to fraud, false advertising, negligent misrepresentation and a host of other infractions that Forouzesh wanted to see punished.\u003c/p>\n\u003cp>U.S. District Court Judge Percy Anderson agreed with Starbucks' argument that \"reasonable consumers\" know what the deal is with the ice in their drinks and aren't confused about how many ounces of delicious beverage they're receiving.\u003c/p>\n\u003cp>\"As young children learn, they can increase the amount of beverage they receive if they order 'no ice,'\" Anderson wrote in an order released last Friday. \"If children have figured out that including ice in a cold beverage decreases the amount of liquid they will receive, the court has no difficulty concluding that a reasonable consumer would not be deceived into thinking that when they order an iced tea, that the drink they receive will include both ice and tea and that for a given size cup, some portion of the drink will be ice rather than whatever liquid beverage the consumer ordered.\"\u003c/p>\n\u003cp>Anderson dismissed Forouzesh's complaint \"with prejudice\" -- legalese for \"don't bring this garbage into my courtroom again.\"\u003c/p>\n\u003cp>But Starbucks is still facing three lawsuits that accuse it of underfilling customers' drinks. A suit filed in Chicago focuses, like Forouzesh, on ice in cold drinks. Complaints filed in San Francisco and New York City target \u003ca href=\"https://ww2.kqed.org/news/2016/03/18/the-people-v-starbucks-java-chain-accused-of-skimping-on-lattes/#starbuckssuit\" target=\"_blank\">alleged skimping\u003c/a> on hot beverages.\u003c/p>\n\u003cp>Here, we enter the realm of legal arcana.\u003c/p>\n\u003cp>The java giant recently tried to have the cases consolidated to the federal district court in Seattle, its corporate hometown. The request went before a review board, the \u003ca href=\"http://www.jpml.uscourts.gov/\" target=\"_blank\">Judicial Panel on Multidistrict Litigation\u003c/a>, made up of federal judges from around the country.\u003c/p>\n\u003cp>The panel earlier this month rejected Starbucks' motion to move the suits to Washington. For one thing, the panel's ruling said, the litigation isn't all that complex or far-flung. For another, the subjects of the suits -- some challenging the integrity of Starbucks' hot drinks, some alleging cold-drink fraud -- are different enough to warrant trying them separately.\u003c/p>\n\u003cp>The various lawsuits \"involve different factual theories of liability,\" the panel wrote, adding:\u003c/p>\n\u003cblockquote>\u003cp>\"Two actions allege that latte and mocha beverages are underfilled based on recipes and equipment unique to beverages made with steamed milk, and two actions allege that cold drinks are underfilled based on practices unique to beverages made with ice. These factual dissimilarities likely will result in discovery, pretrial motions, and class certification issues that are not shared across the beverage categories. \"\u003c/p>\u003c/blockquote>\n\u003cp>\u003c/p>\n\u003cp>The two hot drink suits and the remaining cold drink suit, with their diverse theories of liability and factual dissimilarities, are all scheduled for further proceedings this fall.\u003c/p>\n\n","blocks":[],"excerpt":"L.A. jurist dismisses complaint that Starbucks cheats customers by putting too many large ice chunks in its drinks. ","status":"publish","parent":0,"modified":1472164138,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":19,"wordCount":721},"headData":{"title":"Judge Ices One Starbucks Lawsuit; Three Others Still at the Bar | KQED","description":"L.A. jurist dismisses complaint that Starbucks cheats customers by putting too many large ice chunks in its drinks. ","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Judge Ices One Starbucks Lawsuit; Three Others Still at the Bar","datePublished":"2016-08-25T17:03:15.000Z","dateModified":"2016-08-25T22:28:58.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11059895 http://ww2.kqed.org/news/?p=11059895","disqusUrl":"https://ww2.kqed.org/news/2016/08/25/judge-ices-one-starbucks-lawsuit-three-others-still-at-the-bar/","disqusTitle":"Judge Ices One Starbucks Lawsuit; Three Others Still at the Bar","path":"/news/11059895/judge-ices-one-starbucks-lawsuit-three-others-still-at-the-bar","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Here's a grande-sized legal treat -- as we're all aware, that's Starbucks for \"medium,\" so don't get your hopes up -- for both fans of plain-spoken reasoning from the bench and those who enjoy arcane jurisprudence.\u003c/p>\n\u003cp>First, the plain speaking. A Southern California federal judge, citing the acumen of soda-guzzling children, has \u003ca href=\"http://blogs.wsj.com/law/2016/08/23/incredulous-judge-tosses-lawsuit-accusing-starbucks-of-putting-too-much-ice-in-cold-drinks/?mod=yahoo_hs&yptr=yahoo\" target=\"_blank\">thrown out\u003c/a> a consumer fraud lawsuit from a Starbucks customer who alleged that baristas are cheating customers by overloading its cold drinks with ice.\u003c/p>\n\u003cp>The complaint, filed by Los Angeles resident Alexander Forouzesh, is not entirely loony. It rests on the observation that when you order a cold Starbucks beverage -- a $4.45 venti Teavana® Shaken Berry Sangria Herbal Tea, for instance, which is advertised as a 24-ounce drink -- you get a lot less than 24 ounces of tea.\u003c/p>\n\u003cp>\"When a Starbucks employee fills a venti cold drink cup to the top black line [indicating a full pour],\" the lawsuit said, \"they are only pouring about 14 fluid ounces of cold drink into the cup, not 24 fluid ounces.\"\u003c/p>\n\u003cfigure id=\"attachment_11060723\" class=\"wp-caption alignright\" style=\"max-width: 353px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/08/Screenshot-2016-08-25-09.13.27.png\">\u003cimg class=\"size-full wp-image-11060723\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/08/Screenshot-2016-08-25-09.13.27.png\" alt=\"A picture included in a lawsuit alleging Starbucks has defrauded customers by overfilling its cold drinks with ice. \" width=\"353\" height=\"500\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A picture included in a lawsuit alleging Starbucks has defrauded customers by overfilling its cold drinks with ice.\u003c/figcaption>\u003c/figure>\n\u003cp>It isn't just all the ice added to his 14 ounces of whatever that upset Forouzesh. He also objected to the size of the Starbucks ice chunks.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\"The smaller the pieces of ice, the more 'accurate' the conversion of ounces — from frozen liquid — will be,\" his complaint said. \"However, large pieces of ice — like those used by Starbucks in its cold drinks -- take up more space and thus when melted, will yield fewer measured 'fluid' ounces of coffee or tea.\"\u003c/p>\n\u003cp>All those icy shenanigans allegedly amounted to fraud, false advertising, negligent misrepresentation and a host of other infractions that Forouzesh wanted to see punished.\u003c/p>\n\u003cp>U.S. District Court Judge Percy Anderson agreed with Starbucks' argument that \"reasonable consumers\" know what the deal is with the ice in their drinks and aren't confused about how many ounces of delicious beverage they're receiving.\u003c/p>\n\u003cp>\"As young children learn, they can increase the amount of beverage they receive if they order 'no ice,'\" Anderson wrote in an order released last Friday. \"If children have figured out that including ice in a cold beverage decreases the amount of liquid they will receive, the court has no difficulty concluding that a reasonable consumer would not be deceived into thinking that when they order an iced tea, that the drink they receive will include both ice and tea and that for a given size cup, some portion of the drink will be ice rather than whatever liquid beverage the consumer ordered.\"\u003c/p>\n\u003cp>Anderson dismissed Forouzesh's complaint \"with prejudice\" -- legalese for \"don't bring this garbage into my courtroom again.\"\u003c/p>\n\u003cp>But Starbucks is still facing three lawsuits that accuse it of underfilling customers' drinks. A suit filed in Chicago focuses, like Forouzesh, on ice in cold drinks. Complaints filed in San Francisco and New York City target \u003ca href=\"https://ww2.kqed.org/news/2016/03/18/the-people-v-starbucks-java-chain-accused-of-skimping-on-lattes/#starbuckssuit\" target=\"_blank\">alleged skimping\u003c/a> on hot beverages.\u003c/p>\n\u003cp>Here, we enter the realm of legal arcana.\u003c/p>\n\u003cp>The java giant recently tried to have the cases consolidated to the federal district court in Seattle, its corporate hometown. The request went before a review board, the \u003ca href=\"http://www.jpml.uscourts.gov/\" target=\"_blank\">Judicial Panel on Multidistrict Litigation\u003c/a>, made up of federal judges from around the country.\u003c/p>\n\u003cp>The panel earlier this month rejected Starbucks' motion to move the suits to Washington. For one thing, the panel's ruling said, the litigation isn't all that complex or far-flung. For another, the subjects of the suits -- some challenging the integrity of Starbucks' hot drinks, some alleging cold-drink fraud -- are different enough to warrant trying them separately.\u003c/p>\n\u003cp>The various lawsuits \"involve different factual theories of liability,\" the panel wrote, adding:\u003c/p>\n\u003cblockquote>\u003cp>\"Two actions allege that latte and mocha beverages are underfilled based on recipes and equipment unique to beverages made with steamed milk, and two actions allege that cold drinks are underfilled based on practices unique to beverages made with ice. These factual dissimilarities likely will result in discovery, pretrial motions, and class certification issues that are not shared across the beverage categories. \"\u003c/p>\u003c/blockquote>\n\u003cp>\u003c/p>\n\u003cp>The two hot drink suits and the remaining cold drink suit, with their diverse theories of liability and factual dissimilarities, are all scheduled for further proceedings this fall.\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11059895/judge-ices-one-starbucks-lawsuit-three-others-still-at-the-bar","authors":["222"],"programs":["news_6944","news_72"],"categories":["news_6188","news_8"],"tags":["news_2559"],"featImg":"news_10945202","label":"news_72"},"news_10945201":{"type":"posts","id":"news_10945201","meta":{"index":"posts_1591205157","site":"news","id":"10945201","score":null,"sort":[1462345506000]},"guestAuthors":[],"slug":"how-starbucks-got-tangled-up-in-l-a-s-homelessness-crisis","title":"How Starbucks Got Tangled Up in L.A.'s Homelessness Crisis","publishDate":1462345506,"format":"standard","headTitle":"The California Report | KQED News","labelTerm":{"term":72,"site":"news"},"content":"\u003cp>It's about 6:30 in the morning at a Starbucks near Santa Monica Beach, and David Rodriguez Ordunez is checking Facebook while charging his phone.\u003c/p>\n\u003cp>He's one of 44,000 people living on the streets in and around Los Angeles — and he's one of three homeless people at the coffee shop this morning.\u003c/p>\n\u003cp>\"Since there's Internet here, that's mainly one of the purposes. I've usually got to find locations to actually have access,\" Ordunez explains.\u003c/p>\n\u003cp>Why Starbucks instead of the library? \"Well, the library opens like at 10 o'clock or something,\" he says.\u003c/p>\n\u003cp>Most shelters close early in the morning, pushing people out onto the sidewalks — where they sometimes go back to sleep. \"And then a lot of times if you're homeless, you've got to get up at a certain time 'cause if not, they'll give you a ticket,\" Ordunez adds. \"That's totally inhumane. I'm like, give me a place to live or somewhere to go or something.\"\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>With more than 400 branches in the L.A. area, often the place to go is Starbucks. And that's why lately, these coffee shops are finding themselves on the front line of the city's homeless crisis.\u003c/p>\n\u003cp>In the past few months, three Starbucks outlets in L.A. have closed their bathrooms completely, even to paying customers. Those stores are located in downtown and Hollywood, areas with big homeless populations.\u003c/p>\n\u003cp>[contextly_sidebar id=\"uXxzUfSMvmisqaTEvoyBblCCBgT7MJXd\"]\u003c/p>\n\u003cp>In a statement, the company said the closures are because of unspecified safety concerns. But former Starbucks supervisor Lester Monzon says the chain has had a long-standing struggle with the homeless relying on its bathrooms.\u003c/p>\n\u003cp>\"A lot of the homeless people that do tend to come in, and they will buy a cup of coffee, they use the restroom as their shower time,\" he says. \"They'll take off their shirts, they'll bathe themselves. When they leave, the whole bathroom is just completely destroyed.\" Some current employees, who aren't allowed to speak on tape, had similar complaints.\u003c/p>\n\u003cp>But regulating bathroom use is just one concern. Twenty to 25 percent of the homeless population in the U.S. suffers from some form of severe mental illness — and many baristas aren't sure how to interact with homeless customers showing signs of mental distress. Should they ask the person to leave? Call the police?\u003c/p>\n\u003cp>And they have to take customers into account, too, Monzon says. \"Half the people that are watching are seeing if you're gonna be a jerk. Half the people don't want them there and half the people are like, more compassion,\" he says. \"You try to do your best.\"\u003c/p>\n\u003cp>On a recent afternoon, a woman came out of a Starbucks near the Hollywood Walk of Fame, yelling at nobody. She was pulling a shopping cart full of bags — and carrying a cup of coffee.\u003c/p>\n\u003cp>It's a tough situation, says Mary McNeall, who frequents a Starbucks near Venice Beach. \"My heart goes out to them, and it's definitely something delicate,\" she says. \"It can get uncomfortable.\"\u003c/p>\n\u003cp>And yet — it makes sense that Starbucks is one of several places where the city's growing number of homeless patch together their days, says \u003ca href=\"https://law.ucla.edu/faculty/faculty-profiles/gary-l-blasi/\">Gary Blasi\u003c/a>, a professor emeritus at the UCLA School of Law and a longtime advocate for the homeless. The problem is, \"there is no social safety net,\" he says. \"Or if there is, it's comprised mainly of holes.\"\u003c/p>\n\u003cp>\"Frankly, I think a lot of people who are hanging out in a Starbucks would rather be hanging out at home,\" he adds.\u003c/p>\n\u003cp>That's where Ordunez — the man charging his phone in Santa Monica — would rather be.\u003c/p>\n\u003cp>People aren't that friendly when you walk in, carrying a bunch of bags, he says. \"And you just notice it, you know?\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2016 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n","blocks":[],"excerpt":"There are 44,000 people living on the streets in and around Los Angeles. With no other place to go, many end up at a Starbucks -- to the consternation of some employees.","status":"publish","parent":0,"modified":1462407316,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":21,"wordCount":662},"headData":{"title":"How Starbucks Got Tangled Up in L.A.'s Homelessness Crisis | KQED","description":"There are 44,000 people living on the streets in and around Los Angeles. With no other place to go, many end up at a Starbucks -- to the consternation of some employees.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"How Starbucks Got Tangled Up in L.A.'s Homelessness Crisis","datePublished":"2016-05-04T07:05:06.000Z","dateModified":"2016-05-05T00:15:16.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"10945201 http://ww2.kqed.org/news/?p=10945201","disqusUrl":"https://ww2.kqed.org/news/2016/05/04/how-starbucks-got-tangled-up-in-l-a-s-homelessness-crisis/","disqusTitle":"How Starbucks Got Tangled Up in L.A.'s Homelessness Crisis","nprImageCredit":"Denise Taylor","nprByline":"\u003cstrong>Anna Scott\u003cbr>\u003ca href=\"http://www.npr.org/\">NPR\u003c/a>\u003c/strong>","nprImageAgency":"Moment Editorial/Getty Images","nprStoryId":"476456674","nprApiLink":"http://api.npr.org/query?id=476456674&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004","nprHtmlLink":"http://www.npr.org/sections/thesalt/2016/05/03/476456674/how-starbucks-got-tangled-up-in-las-homelessness-crisis?ft=nprml&f=476456674","nprRetrievedStory":"1","nprPubDate":"Tue, 03 May 2016 19:14:00 -0400","nprStoryDate":"Tue, 03 May 2016 17:48:00 -0400","nprLastModifiedDate":"Tue, 03 May 2016 19:01:57 -0400","nprAudio":"http://pd.npr.org/anon.npr-mp3/npr/atc/2016/05/20160503_atc_how_coffee_shops_got_tangled_up_in_las_homelessness_crisis.mp3?orgId=1&topicId=1053&d=224&p=2&story=476456674&t=progseg&e=476561374&seg=18&ft=nprml&f=476456674","nprAudioM3u":"http://api.npr.org/m3u/1476639307-51c352.m3u?orgId=1&topicId=1053&d=224&p=2&story=476456674&t=progseg&e=476561374&seg=18&ft=nprml&f=476456674","path":"/news/10945201/how-starbucks-got-tangled-up-in-l-a-s-homelessness-crisis","audioUrl":"http://pd.npr.org/anon.npr-mp3/npr/atc/2016/05/20160503_atc_how_coffee_shops_got_tangled_up_in_las_homelessness_crisis.mp3?orgId=1&topicId=1053&d=224&p=2&story=476456674&t=progseg&e=476561374&seg=18&ft=nprml&f=476456674","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>It's about 6:30 in the morning at a Starbucks near Santa Monica Beach, and David Rodriguez Ordunez is checking Facebook while charging his phone.\u003c/p>\n\u003cp>He's one of 44,000 people living on the streets in and around Los Angeles — and he's one of three homeless people at the coffee shop this morning.\u003c/p>\n\u003cp>\"Since there's Internet here, that's mainly one of the purposes. I've usually got to find locations to actually have access,\" Ordunez explains.\u003c/p>\n\u003cp>Why Starbucks instead of the library? \"Well, the library opens like at 10 o'clock or something,\" he says.\u003c/p>\n\u003cp>Most shelters close early in the morning, pushing people out onto the sidewalks — where they sometimes go back to sleep. \"And then a lot of times if you're homeless, you've got to get up at a certain time 'cause if not, they'll give you a ticket,\" Ordunez adds. \"That's totally inhumane. I'm like, give me a place to live or somewhere to go or something.\"\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>With more than 400 branches in the L.A. area, often the place to go is Starbucks. And that's why lately, these coffee shops are finding themselves on the front line of the city's homeless crisis.\u003c/p>\n\u003cp>In the past few months, three Starbucks outlets in L.A. have closed their bathrooms completely, even to paying customers. Those stores are located in downtown and Hollywood, areas with big homeless populations.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>In a statement, the company said the closures are because of unspecified safety concerns. But former Starbucks supervisor Lester Monzon says the chain has had a long-standing struggle with the homeless relying on its bathrooms.\u003c/p>\n\u003cp>\"A lot of the homeless people that do tend to come in, and they will buy a cup of coffee, they use the restroom as their shower time,\" he says. \"They'll take off their shirts, they'll bathe themselves. When they leave, the whole bathroom is just completely destroyed.\" Some current employees, who aren't allowed to speak on tape, had similar complaints.\u003c/p>\n\u003cp>But regulating bathroom use is just one concern. Twenty to 25 percent of the homeless population in the U.S. suffers from some form of severe mental illness — and many baristas aren't sure how to interact with homeless customers showing signs of mental distress. Should they ask the person to leave? Call the police?\u003c/p>\n\u003cp>And they have to take customers into account, too, Monzon says. \"Half the people that are watching are seeing if you're gonna be a jerk. Half the people don't want them there and half the people are like, more compassion,\" he says. \"You try to do your best.\"\u003c/p>\n\u003cp>On a recent afternoon, a woman came out of a Starbucks near the Hollywood Walk of Fame, yelling at nobody. She was pulling a shopping cart full of bags — and carrying a cup of coffee.\u003c/p>\n\u003cp>It's a tough situation, says Mary McNeall, who frequents a Starbucks near Venice Beach. \"My heart goes out to them, and it's definitely something delicate,\" she says. \"It can get uncomfortable.\"\u003c/p>\n\u003cp>And yet — it makes sense that Starbucks is one of several places where the city's growing number of homeless patch together their days, says \u003ca href=\"https://law.ucla.edu/faculty/faculty-profiles/gary-l-blasi/\">Gary Blasi\u003c/a>, a professor emeritus at the UCLA School of Law and a longtime advocate for the homeless. The problem is, \"there is no social safety net,\" he says. \"Or if there is, it's comprised mainly of holes.\"\u003c/p>\n\u003cp>\"Frankly, I think a lot of people who are hanging out in a Starbucks would rather be hanging out at home,\" he adds.\u003c/p>\n\u003cp>That's where Ordunez — the man charging his phone in Santa Monica — would rather be.\u003c/p>\n\u003cp>People aren't that friendly when you walk in, carrying a bunch of bags, he says. \"And you just notice it, you know?\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2016 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/10945201/how-starbucks-got-tangled-up-in-l-a-s-homelessness-crisis","authors":["byline_news_10945201"],"programs":["news_72"],"categories":["news_6266","news_8"],"tags":["news_4020","news_4","news_18226","news_2559","news_17286"],"affiliates":["news_253"],"featImg":"news_10945202","label":"news_72"},"news_10900501":{"type":"posts","id":"news_10900501","meta":{"index":"posts_1591205157","site":"news","id":"10900501","score":null,"sort":[1458334980000]},"guestAuthors":[],"slug":"the-people-v-starbucks-java-chain-accused-of-skimping-on-lattes","title":"The People v. Starbucks: Java Chain Accused of Skimping on Lattes","publishDate":1458334980,"format":"standard","headTitle":"The California Report | KQED News","labelTerm":{"term":72,"site":"news"},"content":"\u003cp>A lawsuit filed in San Francisco federal court earlier this week accuses Starbucks of shortchanging customers by systematically underfilling its latte drinks.\u003c/p>\n\u003cp>The suit (\u003ca href=\"#starbuckssuit\">embedded below\u003c/a>) was filed in the name of two San Francisco customers and seeks nationwide class-action status \"on behalf of purchasers of Starbucks Caffè Lattes, Flavored Lattes, Pumpkin Spice Lattes, Egg Nog Lattes, Skinny Lattes, Skinny Flavored Lattes, Vanilla Lattes, and Skinny Vanilla Lattes.\"\u003c/p>\n\u003cp>The suit observes that the actual contents of Starbucks lattes -- whether tall, grande or venti -- are approximately 25 percent less than the advertised volume of each size.\u003c/p>\n\u003cp>\"Starbucks cheats purchasers by providing less fluid ounces in their Lattes than represented,\" the suit alleges.\u003c/p>\n\u003cp>In an emailed statement, a Starbucks spokesperson said the company is aware of the lawsuit's claims and \"fully believe to be without merit.\" The volumes of Starbucks drinks \"are largely collaborative,\" the statement said, based on what customers tell baristas they want. \u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The named plaintiffs are Siera Strumlauf and Benjamin Robles, whose experience buying the allegedly undersized Starbucks lattes is briefly recounted. In Strumlauf's case::\u003c/p>\n\u003cblockquote>\u003cp>Plaintiff ... visited her local Starbucks in San Francisco approximately one to two times per week, where she would purchase Grande-sized plain and vanilla-flavored Starbucks Lattes, which cost approximately $3.95. Plaintiff Strumlauf saw the representation on Starbucks’ menu that her Grande-sized Starbucks Lattes would be “16 fl. oz.” prior to and at the time of purchase, and understood this to be a representation and warranty that her Lattes would, in fact, contain 16 fluid ounces. Plaintiff Strumlauf relied on this representation and warranty in deciding to purchase her Starbucks Lattes, and this representation and warranty was part of the basis of the bargain, in that she would not have purchased Grande-sized Starbucks Lattes on the same terms if she had known that they were not, in fact, 16 fluid ounces.\u003c/p>\u003c/blockquote>\n\u003cp>Why would Starbucks rip off its customers? Simple, the lawsuit says: to save money on an expensive ingredient, thus maximizing profits.\u003c/p>\n\u003cp>The suit says the latte-skimping grew out of the Starbucks CEO's drive to cut costs after the company hit a rough patch in 2008:\u003c/p>\n\u003cblockquote>\u003cp>\"A key component to this cost-cutting effort was to reduce the amount of milk used by baristas and in Starbucks beverages. As reported by Bloomberg in 2009, Starbucks accomplished this objective by putting standardized, etched lines in its steaming pitchers. These etched lines on the pitchers were made specifically for Starbucks, and are used by all Starbucks retail locations. In doing so, barista discretion was eliminated, and the amount of milk in each latte was standardized.\"\u003c/p>\u003c/blockquote>\n\u003cp>The lawsuit quotes the referenced Bloomberg article, which was headlined \"\u003ca href=\"http://www.bloomberg.com/news/articles/2009-08-06/starbucks-howard-schultz-vs-dot-howard-schultz\" target=\"_blank\">Howard Schultz vs. Howard Schultz\u003c/a>\":\u003c/p>\n\u003cblockquote>\u003cp>\"[T]he baristas were [previously] pouring millions of dollars of leftover milk down the drain. As store managers for the first time began thinking about how to operate more efficiently, an idea emerged. It was simple, obvious, and made everyone wonder why no one had thought of it before: They could put etched lines in the steaming pitchers so that the baristas would know exactly how much milk to use for each size drink. Before, they just guessed. “The celebration of that line in the halls of Starbucks has become a metaphor,” says Schultz. “How many other lines can we find? We’ve found a lot because no one was ever looking. The people who have found those lines have become part of the folklore.”\u003c/p>\u003c/blockquote>\n\u003cp>The lawsuit seeks unspecified damages for a range of federal and state violations, including fraud, false advertising and negligent misrepresentation.\u003c/p>\n\u003cp>Beyond the legalese regarding such allegations as \"breach of express warranty,\" the lawsuit also includes a mini-primer on espresso and latte science.\u003c/p>\n\u003cp>In arguing that the milk foam that Starbucks uses in its lattes doesn't count in the volume of the drinks, the suit says, \"In the food science community, as well as in the weights and measures community, foam is not measured on a volumetric basis. Rather, it is measured by mass. When food scientists -- and weights and measures inspectors -- measure a liquid with foam, the industry-standard procedure is to let the foam dissipate or eliminate the foam, then measure the resulting liquid. Under this analysis, milk foam cannot compensate for an otherwise underfilled Latte.\"\u003c/p>\n\u003cp>In an emailed statement, a Starbucks spokesperson says the company is aware of the lawsuit's claims, \"which we fully believe to be without merit.\" \u003c/p>\n\u003cp>In disputing the suit's claims, the statement says variations in the volume of drinks are to be expected. \u003c/p>\n\u003cp>\"Hand-prepared beverages increase the likelihood of variations, as disclosed in the nutritional section of our website,\" the statement said. \"Customers often tell us how they want their beverage prepared (e.g. with room, extra foam), therefore beverage volumes are largely collaborative. If a customer is unhappy with their beverage preparation then we are happy to remake it to their satisfaction.\"\u003c/p>\n\u003cp>\u003ca id=\"starbuckssuit\">\u003c/a>\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe class=\"scribd_iframe_embed\" src=\"https://www.scribd.com/embeds/305251998/content?start_page=1&view_mode=scroll&show_recommendations=true\" data-auto-height=\"false\" data-aspect-ratio=\"undefined\" scrolling=\"no\" id=\"doc_86167\" width=\"100%\" height=\"600\" frameborder=\"0\">\u003c/iframe>\u003c/p>\n\n","blocks":[],"excerpt":"Two San Franciscans file federal lawsuit seeking damages for coffee chain's alleged underfilling of popular drinks. ","status":"publish","parent":0,"modified":1458341010,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":22,"wordCount":832},"headData":{"title":"The People v. Starbucks: Java Chain Accused of Skimping on Lattes | KQED","description":"Two San Franciscans file federal lawsuit seeking damages for coffee chain's alleged underfilling of popular drinks. ","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"The People v. Starbucks: Java Chain Accused of Skimping on Lattes","datePublished":"2016-03-18T21:03:00.000Z","dateModified":"2016-03-18T22:43:30.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"10900501 http://ww2.kqed.org/news/?p=10900501","disqusUrl":"https://ww2.kqed.org/news/2016/03/18/the-people-v-starbucks-java-chain-accused-of-skimping-on-lattes/","disqusTitle":"The People v. Starbucks: Java Chain Accused of Skimping on Lattes","path":"/news/10900501/the-people-v-starbucks-java-chain-accused-of-skimping-on-lattes","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>A lawsuit filed in San Francisco federal court earlier this week accuses Starbucks of shortchanging customers by systematically underfilling its latte drinks.\u003c/p>\n\u003cp>The suit (\u003ca href=\"#starbuckssuit\">embedded below\u003c/a>) was filed in the name of two San Francisco customers and seeks nationwide class-action status \"on behalf of purchasers of Starbucks Caffè Lattes, Flavored Lattes, Pumpkin Spice Lattes, Egg Nog Lattes, Skinny Lattes, Skinny Flavored Lattes, Vanilla Lattes, and Skinny Vanilla Lattes.\"\u003c/p>\n\u003cp>The suit observes that the actual contents of Starbucks lattes -- whether tall, grande or venti -- are approximately 25 percent less than the advertised volume of each size.\u003c/p>\n\u003cp>\"Starbucks cheats purchasers by providing less fluid ounces in their Lattes than represented,\" the suit alleges.\u003c/p>\n\u003cp>In an emailed statement, a Starbucks spokesperson said the company is aware of the lawsuit's claims and \"fully believe to be without merit.\" The volumes of Starbucks drinks \"are largely collaborative,\" the statement said, based on what customers tell baristas they want. \u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The named plaintiffs are Siera Strumlauf and Benjamin Robles, whose experience buying the allegedly undersized Starbucks lattes is briefly recounted. In Strumlauf's case::\u003c/p>\n\u003cblockquote>\u003cp>Plaintiff ... visited her local Starbucks in San Francisco approximately one to two times per week, where she would purchase Grande-sized plain and vanilla-flavored Starbucks Lattes, which cost approximately $3.95. Plaintiff Strumlauf saw the representation on Starbucks’ menu that her Grande-sized Starbucks Lattes would be “16 fl. oz.” prior to and at the time of purchase, and understood this to be a representation and warranty that her Lattes would, in fact, contain 16 fluid ounces. Plaintiff Strumlauf relied on this representation and warranty in deciding to purchase her Starbucks Lattes, and this representation and warranty was part of the basis of the bargain, in that she would not have purchased Grande-sized Starbucks Lattes on the same terms if she had known that they were not, in fact, 16 fluid ounces.\u003c/p>\u003c/blockquote>\n\u003cp>Why would Starbucks rip off its customers? Simple, the lawsuit says: to save money on an expensive ingredient, thus maximizing profits.\u003c/p>\n\u003cp>The suit says the latte-skimping grew out of the Starbucks CEO's drive to cut costs after the company hit a rough patch in 2008:\u003c/p>\n\u003cblockquote>\u003cp>\"A key component to this cost-cutting effort was to reduce the amount of milk used by baristas and in Starbucks beverages. As reported by Bloomberg in 2009, Starbucks accomplished this objective by putting standardized, etched lines in its steaming pitchers. These etched lines on the pitchers were made specifically for Starbucks, and are used by all Starbucks retail locations. In doing so, barista discretion was eliminated, and the amount of milk in each latte was standardized.\"\u003c/p>\u003c/blockquote>\n\u003cp>The lawsuit quotes the referenced Bloomberg article, which was headlined \"\u003ca href=\"http://www.bloomberg.com/news/articles/2009-08-06/starbucks-howard-schultz-vs-dot-howard-schultz\" target=\"_blank\">Howard Schultz vs. Howard Schultz\u003c/a>\":\u003c/p>\n\u003cblockquote>\u003cp>\"[T]he baristas were [previously] pouring millions of dollars of leftover milk down the drain. As store managers for the first time began thinking about how to operate more efficiently, an idea emerged. It was simple, obvious, and made everyone wonder why no one had thought of it before: They could put etched lines in the steaming pitchers so that the baristas would know exactly how much milk to use for each size drink. Before, they just guessed. “The celebration of that line in the halls of Starbucks has become a metaphor,” says Schultz. “How many other lines can we find? We’ve found a lot because no one was ever looking. The people who have found those lines have become part of the folklore.”\u003c/p>\u003c/blockquote>\n\u003cp>The lawsuit seeks unspecified damages for a range of federal and state violations, including fraud, false advertising and negligent misrepresentation.\u003c/p>\n\u003cp>Beyond the legalese regarding such allegations as \"breach of express warranty,\" the lawsuit also includes a mini-primer on espresso and latte science.\u003c/p>\n\u003cp>In arguing that the milk foam that Starbucks uses in its lattes doesn't count in the volume of the drinks, the suit says, \"In the food science community, as well as in the weights and measures community, foam is not measured on a volumetric basis. Rather, it is measured by mass. When food scientists -- and weights and measures inspectors -- measure a liquid with foam, the industry-standard procedure is to let the foam dissipate or eliminate the foam, then measure the resulting liquid. Under this analysis, milk foam cannot compensate for an otherwise underfilled Latte.\"\u003c/p>\n\u003cp>In an emailed statement, a Starbucks spokesperson says the company is aware of the lawsuit's claims, \"which we fully believe to be without merit.\" \u003c/p>\n\u003cp>In disputing the suit's claims, the statement says variations in the volume of drinks are to be expected. \u003c/p>\n\u003cp>\"Hand-prepared beverages increase the likelihood of variations, as disclosed in the nutritional section of our website,\" the statement said. \"Customers often tell us how they want their beverage prepared (e.g. with room, extra foam), therefore beverage volumes are largely collaborative. If a customer is unhappy with their beverage preparation then we are happy to remake it to their satisfaction.\"\u003c/p>\n\u003cp>\u003ca id=\"starbuckssuit\">\u003c/a>\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe class=\"scribd_iframe_embed\" src=\"https://www.scribd.com/embeds/305251998/content?start_page=1&view_mode=scroll&show_recommendations=true\" data-auto-height=\"false\" data-aspect-ratio=\"undefined\" scrolling=\"no\" id=\"doc_86167\" width=\"100%\" height=\"600\" frameborder=\"0\">\u003c/iframe>\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/10900501/the-people-v-starbucks-java-chain-accused-of-skimping-on-lattes","authors":["222"],"programs":["news_6944","news_72"],"categories":["news_8"],"tags":["news_333","news_2559"],"featImg":"news_10900623","label":"news_72"},"news_129242":{"type":"posts","id":"news_129242","meta":{"index":"posts_1591205157","site":"news","id":"129242","score":null,"sort":[1394805654000]},"guestAuthors":[],"slug":"south-berkeley-neighbors-and-business-owners-halt-new-starbucks-opening","title":"Berkeley Neighborhood Thwarts Starbucks' Plan for New Outlet","publishDate":1394805654,"format":"aside","headTitle":"News Fix | KQED News","labelTerm":{"term":6944,"site":"news"},"content":"\u003cp>\u003cstrong>By Tracey Taylor\u003cbr>\n\u003ca href=\"http://www.berkeleyside.com/2014/03/12/neighbors-stop-a-new-starbucks-opening-in-berkeley/\" target=\"_blank\">Berkeleyside\u003c/a>\u003c/strong>\u003c/p>\n\u003cfigure id=\"attachment_129247\" class=\"wp-caption aligncenter\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/03/3001-telegraph.jpg\">\u003cimg src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/03/3001-telegraph-640x424.jpg\" alt=\"Neighborhood residents successfully fought a bid by Starbucks to open a cafe in a new building at Ashby and Telegraph avenues. (Tracey Taylor/Berkeleyside)\" width=\"640\" height=\"424\" class=\"size-medium wp-image-129247\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Neighborhood residents successfully fought a bid by Starbucks to open a cafe in a new building at Ashby and Telegraph avenues. (Tracey Taylor/Berkeleyside)\u003c/figcaption>\u003c/figure>\n\u003cp>A vocal group of South Berkeley neighbors, working in concert with local merchants, has prevented a Starbucks from opening in South Berkeley.\u003c/p>\n\u003cp>Berkeley’s City Council voted earlier this week to \u003ca href=\"http://www.ci.berkeley.ca.us/Clerk/City_Council/2014/03_Mar/City_Council__03-11-2014_-_Regular_Meeting_Agenda.aspx\" target=\"_blank\">deny Starbucks an administrative use permit\u003c/a> for a 2,063 square-foot space at 3001 Telegraph Ave., at the south-east intersection with Ashby. Council members voted on Tuesday after hearing from dozens of local residents and business owners that such a high-customer-volume coffee shop would increase traffic congestion and exacerbate what they described as an already taxing parking situation. The denial came in spite of the fact that \u003ca href=\"http://www.ci.berkeley.ca.us/Clerk/City_Council/2014/03_Mar/City_Council__03-11-2014_-_Regular_Meeting_Agenda.aspx\" target=\"_blank\">the original application from Starbucks was approved\u003c/a> by city staff a year ago.\u003c/p>\n\u003cp>Starbucks' attempts to rebut parking and traffic concerns — with company-commissioned parking studies, its contention that most customers and employees would arrive at the store on foot, and promises to take steps to create parking in the area — were to no avail. \u003c/p>\n\u003cp>It wasn’t the first time council members had considered the coffee shop’s application, and the process has been a long one for both Starbucks and its opponents.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The city’s Zoning Adjustments Board \u003ca href=\"http://www.berkeleyside.com/wp-content/uploads/2013/03/2013-03-13_AUPost__3001-Telegraph.pdf\" target=\"_blank\">approved an administrative use permit for Starbucks\u003c/a> on March 13, 2013. An \u003ca href=\"http://www.berkeleyside.com/wp-content/uploads/2013/07/2013-06-27_ZAB_ATT5_3001-Telegraph_Appeal-Letter.pdf\" target=\"_blank\">appeal was lodged by local resident \u003c/a>Jim Smith and Andrew Johnson from the Bateman Neighborhood Association 16 days later. The crux of the opposition was the parking waiver given to Starbucks over the number of spaces it needed to provide. This was \u003ca href=\"http://www.berkeleyside.com/2013/07/02/berkeley-neighbors-bid-to-halt-starbucks-stumbles/\" target=\"_blank\">denied by ZAB\u003c/a> at its June 30 meeting. On Nov. 19, the Council referred \u003ca href=\"http://www.berkeleyside.com/2013/11/20/berkeley-city-councils-nov-19-meeting-the-highlights/\" target=\"_blank\">ZAB’s decision to a public meeting\u003c/a>. That happened last night, and ended with the vote to deny Starbucks a permit.\u003c/p>\n\u003cp>“We’re thrilled,” said Smith. “The detrimental issues are pretty obvious, but we didn’t know we would get the five votes.” Smith said he believed that from the beginning of the application process, the city had never quantified the impact the store would have on the neighbors.\u003c/p>\n\u003cp>Calls to Starbucks’ attorney John Kevlin of Reuben, Junius & Rose, had not been returned at press time. It is not known whether the coffee chain intends to appeal.\u003c/p>\n\u003cp>The Starbucks would have opened in the Telegraph Gardens project owned by Avi Nevo which \u003ca href=\"http://www.berkeleyside.com/2011/09/12/new-mixed-use-building-going-up-on-telegraph-at-ashby/\" target=\"_blank\">opened early last year\u003c/a>. Savvy Rest Mattresses moved into \u003ca href=\"http://www.berkeleyside.com/2013/10/22/shop-talk-the-ins-and-outs-of-berkeley-businesses-95/\" target=\"_blank\">one of the three vacant street-facing retail spaces\u003c/a> last October. Along with the proposed Starbucks location, there is an additional, smaller retail space still for lease.\u003c/p>\n\u003cp>\u003cstrong>Starbucks: 'We Went Above and Beyond'\u003c/strong>\u003c/p>\n\u003cp>Starbucks met all its requirements on paper, and, as Andrew Zall, store development manager for Starbucks, put it to the council, had in fact gone “above and beyond” to try to and reassure locals that the store would not put excessive pressure on parking or increase traffic congestion. Zall said Starbucks was collaborating with AC Transit to move a bus stop currently on the south side of Telegraph across the street to the north side. Nevo would have contributed funding for the move which, according to John Kevlin, an attorney working for Starbucks, had been under discussion for some time.\u003c/p>\n\u003cp>But opposition to the coffee shop moving in was strong and widespread. Opponents who spoke at last night’s meeting included representatives for the LeConte, Bateman, and Willard neighborhood associations, as well as the Berkeley Neighborhoods Council.\u003c/p>\n\u003cp>Jacquelyn McCormick, president of the Claremont and Elmwood Neighborhood Association, said CENA was “standing in solidarity” with the other neighborhood associations, and urged the Council to stand in solidarity with neighbors too.\u003c/p>\n\u003cp>Peter Shelton, who lives near Telegraph Gardens, said today that his concerns go back to the original approval of the building. “Planning, then ZAB, then the Council allowed this building to go in with substantial concessions,” he wrote by email.\u003c/p>\n\u003cp>“Starbucks got a waiver of the parking requirements ‘over the counter’ with no notice to the neighbors and minimal inquiry by the clerk. So we have waiver on top of waiver on top of exception. It’s like the bureaucrats don’t look at the totality of their decisions, just the micro view of this one piece of paper in front of them now,” he continued.\u003c/p>\n\u003cfigure id=\"attachment_129248\" class=\"wp-caption alignleft\" style=\"max-width: 300px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/03/public-hearing.jpg\">\u003cimg class=\"size-thumbnail wp-image-129248\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/03/public-hearing-300x300.jpg\" alt=\"Neighbors and merchants — including Mokka owners Susan and Michael Iida, front row, right — turned out to a zoning board meeting on Nov. 19, 2013 to request a public hearing over the proposed Starbucks at Ashby and Telegraph avenues in Berkeley. (Emilie Raguso/Berkeleyside)\" width=\"300\" height=\"300\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Neighbors and merchants — including Mokka owners Susan and Michael Iida, front row, right — turned out to a zoning board meeting on Nov. 19, 2013 to request a public hearing over the proposed Starbucks at Ashby and Telegraph avenues in Berkeley. (Emilie Raguso/Berkeleyside)\u003c/figcaption>\u003c/figure>\n\u003cp>“I am offended by the process that requires hundreds and hundreds of citizen-hours to take a matter to ZAB and then two council meetings to overturn a decision made in a few minutes by a clerk at the permit department. If we have a general plan and zoning ordinances, shouldn’t the city be required to enforce them?” said Shelton.\u003c/p>\n\u003cp>Local business owners, many of them from the multitude of medical and dental offices that are located in the area, on the doorstep of Alta Bates Hospital, spoke of the difficulties their patients, some of whom were be disabled or injured, already have to find parking.\u003c/p>\n\u003cp>A representative of Direct Urgent Care at 3095 Telegraph Ave. said his office sees many people with broken bones. A reduction in the number of parking spaces would impact the business. “We have grave concerns about the impact [of Starbucks] on congestion and parking,” he said. He added that the parking study conducted by the the coffee chain was “fabricated” and “simply not accurate.”\u003c/p>\n\u003cp>Council was divided on the issue. A new Starbucks would bring tax revenues of $100,000 to the city, according to Zall, who also said in testimony that the coffee chain would create 25 new jobs. Berkeley Mayor Tom Bates said he was concerned about who might lease the space if Starbucks’ application was denied, particularly given the parking issues.\u003c/p>\n\u003cp>\u003cstrong>Laurie Capitelli: parking a serious issue\u003c/strong>\u003c/p>\n\u003cp>Councilman Laurie Capitelli said he was conflicted on the issue, but felt that parking was ultimately the one serious issue to consider. He reminded people that the impact on local independent coffee shop Mokka, whose co-owners Michael and Susan Iida \u003ca href=\"http://www.berkeleyside.com/2013/07/02/berkeley-neighbors-bid-to-halt-starbucks-stumbles/\" target=\"_blank\">have campaigned against Starbucks on parking grounds\u003c/a>, should not be taken into consideration, as the council could not consider potential market competition as a factor.\u003c/p>\n\u003cp>Both Councilwoman Susan Wengraf and Councilman Gordon Wozniak made a point of mentioning they personally preferred Peet’s coffee — which, of course, was founded in Berkeley — to Starbucks, and Mayor Bates said he had done some research and found that, “Starbucks was a better company than I had realized.”\u003c/p>\n\u003cp>Eventually Wengraf moved the motion to approve the permit. It was seconded by Wozniak. But before a vote could be taken, and after three and a half hours had been devoted the the issue, Councilman Jesse Arreguin stepped in with a last-minute substitute motion to deny the permit, which was seconded by Worthington.\u003c/p>\n\u003cp>Arreguin argued that there was ample evidence that Starbucks, as a high-impact use, quick-service restaurant, would exacerbate local parking problems and create “detriment” to the neighborhood. “As one resident put it,” he said, “this is a good use but not a good location.”\u003c/p>\n\u003cp>A vote was taken to deny the permit and it passed with six yes votes (Linda Maio, Jesse Arreguin, Max Anderson, Kriss Worthington, Laurie Capitelli and Mayor Bates) and three abstentions (Susan Wengraf, Gordon Wozniak, and Darryl Moore).\u003c/p>\n\u003cp>Read the \u003ca href=\"http://www.ci.berkeley.ca.us/Clerk/City_Council/2014/03_Mar/City_Council__03-11-2014_-_Regular_Meeting_Agenda.aspx\" target=\"_blank\">extensive documentation\u003c/a> related to the application, including parking surveys, and street maps created by the appellants, on the \u003ca href=\"http://www.ci.berkeley.ca.us/Clerk/City_Council/2014/03_Mar/City_Council__03-11-2014_-_Regular_Meeting_Agenda.aspx\" target=\"_blank\">Council agenda, item 15\u003c/a>.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cem>KQED News Associate \u003ca href=\"http://www.berkeleyside.com/\" target=\"_blank\">Berkeleyside\u003c/a> is an independently owned news website based in Berkeley, Calif. \u003ca href=\"http://eepurl.com/lh_3b\" target=\"_blank\">Click here\u003c/a> if you would you like to receive the latest Berkeley news in your inbox once a day for free with Berkeleyside's Daily Briefing email.\u003c/em>\u003c/p>\n\n","blocks":[],"excerpt":"A group of South Berkeley neighbors and business owners campaigned to stop the coffee juggernaut. ","status":"publish","parent":0,"modified":1399488729,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":29,"wordCount":1369},"headData":{"title":"Berkeley Neighborhood Thwarts Starbucks' Plan for New Outlet | KQED","description":"A group of South Berkeley neighbors and business owners campaigned to stop the coffee juggernaut. ","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Berkeley Neighborhood Thwarts Starbucks' Plan for New Outlet","datePublished":"2014-03-14T14:00:54.000Z","dateModified":"2014-05-07T18:52:09.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"129242 http://ww2.kqed.org/news/?p=129242","disqusUrl":"https://ww2.kqed.org/news/2014/03/14/south-berkeley-neighbors-and-business-owners-halt-new-starbucks-opening/","disqusTitle":"Berkeley Neighborhood Thwarts Starbucks' Plan for New Outlet","customPermalink":"2014/03/13/south-berkeley-neighbors-and-business-owners-band-together-to-halt-new-starbucks-opening/","path":"/news/129242/south-berkeley-neighbors-and-business-owners-halt-new-starbucks-opening","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cstrong>By Tracey Taylor\u003cbr>\n\u003ca href=\"http://www.berkeleyside.com/2014/03/12/neighbors-stop-a-new-starbucks-opening-in-berkeley/\" target=\"_blank\">Berkeleyside\u003c/a>\u003c/strong>\u003c/p>\n\u003cfigure id=\"attachment_129247\" class=\"wp-caption aligncenter\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/03/3001-telegraph.jpg\">\u003cimg src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/03/3001-telegraph-640x424.jpg\" alt=\"Neighborhood residents successfully fought a bid by Starbucks to open a cafe in a new building at Ashby and Telegraph avenues. (Tracey Taylor/Berkeleyside)\" width=\"640\" height=\"424\" class=\"size-medium wp-image-129247\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Neighborhood residents successfully fought a bid by Starbucks to open a cafe in a new building at Ashby and Telegraph avenues. (Tracey Taylor/Berkeleyside)\u003c/figcaption>\u003c/figure>\n\u003cp>A vocal group of South Berkeley neighbors, working in concert with local merchants, has prevented a Starbucks from opening in South Berkeley.\u003c/p>\n\u003cp>Berkeley’s City Council voted earlier this week to \u003ca href=\"http://www.ci.berkeley.ca.us/Clerk/City_Council/2014/03_Mar/City_Council__03-11-2014_-_Regular_Meeting_Agenda.aspx\" target=\"_blank\">deny Starbucks an administrative use permit\u003c/a> for a 2,063 square-foot space at 3001 Telegraph Ave., at the south-east intersection with Ashby. Council members voted on Tuesday after hearing from dozens of local residents and business owners that such a high-customer-volume coffee shop would increase traffic congestion and exacerbate what they described as an already taxing parking situation. The denial came in spite of the fact that \u003ca href=\"http://www.ci.berkeley.ca.us/Clerk/City_Council/2014/03_Mar/City_Council__03-11-2014_-_Regular_Meeting_Agenda.aspx\" target=\"_blank\">the original application from Starbucks was approved\u003c/a> by city staff a year ago.\u003c/p>\n\u003cp>Starbucks' attempts to rebut parking and traffic concerns — with company-commissioned parking studies, its contention that most customers and employees would arrive at the store on foot, and promises to take steps to create parking in the area — were to no avail. \u003c/p>\n\u003cp>It wasn’t the first time council members had considered the coffee shop’s application, and the process has been a long one for both Starbucks and its opponents.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The city’s Zoning Adjustments Board \u003ca href=\"http://www.berkeleyside.com/wp-content/uploads/2013/03/2013-03-13_AUPost__3001-Telegraph.pdf\" target=\"_blank\">approved an administrative use permit for Starbucks\u003c/a> on March 13, 2013. An \u003ca href=\"http://www.berkeleyside.com/wp-content/uploads/2013/07/2013-06-27_ZAB_ATT5_3001-Telegraph_Appeal-Letter.pdf\" target=\"_blank\">appeal was lodged by local resident \u003c/a>Jim Smith and Andrew Johnson from the Bateman Neighborhood Association 16 days later. The crux of the opposition was the parking waiver given to Starbucks over the number of spaces it needed to provide. This was \u003ca href=\"http://www.berkeleyside.com/2013/07/02/berkeley-neighbors-bid-to-halt-starbucks-stumbles/\" target=\"_blank\">denied by ZAB\u003c/a> at its June 30 meeting. On Nov. 19, the Council referred \u003ca href=\"http://www.berkeleyside.com/2013/11/20/berkeley-city-councils-nov-19-meeting-the-highlights/\" target=\"_blank\">ZAB’s decision to a public meeting\u003c/a>. That happened last night, and ended with the vote to deny Starbucks a permit.\u003c/p>\n\u003cp>“We’re thrilled,” said Smith. “The detrimental issues are pretty obvious, but we didn’t know we would get the five votes.” Smith said he believed that from the beginning of the application process, the city had never quantified the impact the store would have on the neighbors.\u003c/p>\n\u003cp>Calls to Starbucks’ attorney John Kevlin of Reuben, Junius & Rose, had not been returned at press time. It is not known whether the coffee chain intends to appeal.\u003c/p>\n\u003cp>The Starbucks would have opened in the Telegraph Gardens project owned by Avi Nevo which \u003ca href=\"http://www.berkeleyside.com/2011/09/12/new-mixed-use-building-going-up-on-telegraph-at-ashby/\" target=\"_blank\">opened early last year\u003c/a>. Savvy Rest Mattresses moved into \u003ca href=\"http://www.berkeleyside.com/2013/10/22/shop-talk-the-ins-and-outs-of-berkeley-businesses-95/\" target=\"_blank\">one of the three vacant street-facing retail spaces\u003c/a> last October. Along with the proposed Starbucks location, there is an additional, smaller retail space still for lease.\u003c/p>\n\u003cp>\u003cstrong>Starbucks: 'We Went Above and Beyond'\u003c/strong>\u003c/p>\n\u003cp>Starbucks met all its requirements on paper, and, as Andrew Zall, store development manager for Starbucks, put it to the council, had in fact gone “above and beyond” to try to and reassure locals that the store would not put excessive pressure on parking or increase traffic congestion. Zall said Starbucks was collaborating with AC Transit to move a bus stop currently on the south side of Telegraph across the street to the north side. Nevo would have contributed funding for the move which, according to John Kevlin, an attorney working for Starbucks, had been under discussion for some time.\u003c/p>\n\u003cp>But opposition to the coffee shop moving in was strong and widespread. Opponents who spoke at last night’s meeting included representatives for the LeConte, Bateman, and Willard neighborhood associations, as well as the Berkeley Neighborhoods Council.\u003c/p>\n\u003cp>Jacquelyn McCormick, president of the Claremont and Elmwood Neighborhood Association, said CENA was “standing in solidarity” with the other neighborhood associations, and urged the Council to stand in solidarity with neighbors too.\u003c/p>\n\u003cp>Peter Shelton, who lives near Telegraph Gardens, said today that his concerns go back to the original approval of the building. “Planning, then ZAB, then the Council allowed this building to go in with substantial concessions,” he wrote by email.\u003c/p>\n\u003cp>“Starbucks got a waiver of the parking requirements ‘over the counter’ with no notice to the neighbors and minimal inquiry by the clerk. So we have waiver on top of waiver on top of exception. It’s like the bureaucrats don’t look at the totality of their decisions, just the micro view of this one piece of paper in front of them now,” he continued.\u003c/p>\n\u003cfigure id=\"attachment_129248\" class=\"wp-caption alignleft\" style=\"max-width: 300px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/03/public-hearing.jpg\">\u003cimg class=\"size-thumbnail wp-image-129248\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/03/public-hearing-300x300.jpg\" alt=\"Neighbors and merchants — including Mokka owners Susan and Michael Iida, front row, right — turned out to a zoning board meeting on Nov. 19, 2013 to request a public hearing over the proposed Starbucks at Ashby and Telegraph avenues in Berkeley. (Emilie Raguso/Berkeleyside)\" width=\"300\" height=\"300\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Neighbors and merchants — including Mokka owners Susan and Michael Iida, front row, right — turned out to a zoning board meeting on Nov. 19, 2013 to request a public hearing over the proposed Starbucks at Ashby and Telegraph avenues in Berkeley. (Emilie Raguso/Berkeleyside)\u003c/figcaption>\u003c/figure>\n\u003cp>“I am offended by the process that requires hundreds and hundreds of citizen-hours to take a matter to ZAB and then two council meetings to overturn a decision made in a few minutes by a clerk at the permit department. If we have a general plan and zoning ordinances, shouldn’t the city be required to enforce them?” said Shelton.\u003c/p>\n\u003cp>Local business owners, many of them from the multitude of medical and dental offices that are located in the area, on the doorstep of Alta Bates Hospital, spoke of the difficulties their patients, some of whom were be disabled or injured, already have to find parking.\u003c/p>\n\u003cp>A representative of Direct Urgent Care at 3095 Telegraph Ave. said his office sees many people with broken bones. A reduction in the number of parking spaces would impact the business. “We have grave concerns about the impact [of Starbucks] on congestion and parking,” he said. He added that the parking study conducted by the the coffee chain was “fabricated” and “simply not accurate.”\u003c/p>\n\u003cp>Council was divided on the issue. A new Starbucks would bring tax revenues of $100,000 to the city, according to Zall, who also said in testimony that the coffee chain would create 25 new jobs. Berkeley Mayor Tom Bates said he was concerned about who might lease the space if Starbucks’ application was denied, particularly given the parking issues.\u003c/p>\n\u003cp>\u003cstrong>Laurie Capitelli: parking a serious issue\u003c/strong>\u003c/p>\n\u003cp>Councilman Laurie Capitelli said he was conflicted on the issue, but felt that parking was ultimately the one serious issue to consider. He reminded people that the impact on local independent coffee shop Mokka, whose co-owners Michael and Susan Iida \u003ca href=\"http://www.berkeleyside.com/2013/07/02/berkeley-neighbors-bid-to-halt-starbucks-stumbles/\" target=\"_blank\">have campaigned against Starbucks on parking grounds\u003c/a>, should not be taken into consideration, as the council could not consider potential market competition as a factor.\u003c/p>\n\u003cp>Both Councilwoman Susan Wengraf and Councilman Gordon Wozniak made a point of mentioning they personally preferred Peet’s coffee — which, of course, was founded in Berkeley — to Starbucks, and Mayor Bates said he had done some research and found that, “Starbucks was a better company than I had realized.”\u003c/p>\n\u003cp>Eventually Wengraf moved the motion to approve the permit. It was seconded by Wozniak. But before a vote could be taken, and after three and a half hours had been devoted the the issue, Councilman Jesse Arreguin stepped in with a last-minute substitute motion to deny the permit, which was seconded by Worthington.\u003c/p>\n\u003cp>Arreguin argued that there was ample evidence that Starbucks, as a high-impact use, quick-service restaurant, would exacerbate local parking problems and create “detriment” to the neighborhood. “As one resident put it,” he said, “this is a good use but not a good location.”\u003c/p>\n\u003cp>A vote was taken to deny the permit and it passed with six yes votes (Linda Maio, Jesse Arreguin, Max Anderson, Kriss Worthington, Laurie Capitelli and Mayor Bates) and three abstentions (Susan Wengraf, Gordon Wozniak, and Darryl Moore).\u003c/p>\n\u003cp>Read the \u003ca href=\"http://www.ci.berkeley.ca.us/Clerk/City_Council/2014/03_Mar/City_Council__03-11-2014_-_Regular_Meeting_Agenda.aspx\" target=\"_blank\">extensive documentation\u003c/a> related to the application, including parking surveys, and street maps created by the appellants, on the \u003ca href=\"http://www.ci.berkeley.ca.us/Clerk/City_Council/2014/03_Mar/City_Council__03-11-2014_-_Regular_Meeting_Agenda.aspx\" target=\"_blank\">Council agenda, item 15\u003c/a>.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cem>KQED News Associate \u003ca href=\"http://www.berkeleyside.com/\" target=\"_blank\">Berkeleyside\u003c/a> is an independently owned news website based in Berkeley, Calif. \u003ca href=\"http://eepurl.com/lh_3b\" target=\"_blank\">Click here\u003c/a> if you would you like to receive the latest Berkeley news in your inbox once a day for free with Berkeleyside's Daily Briefing email.\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/129242/south-berkeley-neighbors-and-business-owners-halt-new-starbucks-opening","authors":["236"],"programs":["news_6944"],"categories":["news_1758"],"tags":["news_2559"],"affiliates":["news_5078"],"featImg":"news_129244","label":"news_6944"}},"programsReducer":{"possible":{"id":"possible","title":"Possible","info":"Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. 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You ask the questions. You decide what Bay Curious investigates. 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Hosted by journalists of color, the show tackles the subject of race head-on, exploring how it impacts every part of society — from politics and pop culture to history, sports and more.\u003cbr />\u003cbr />\u003cem>Life Kit\u003c/em>, which will be in the second part of the hour, guides you through spaces and feelings no one prepares you for — from finances to mental health, from workplace microaggressions to imposter syndrome, from relationships to parenting. The show features experts with real world experience and shares their knowledge. Because everyone needs a little help being human.\u003cbr />\u003cbr />\u003ca href=\"https://www.npr.org/podcasts/510312/codeswitch\">\u003cem>Code Switch\u003c/em> offical site and podcast\u003c/a>\u003cbr />\u003ca href=\"https://www.npr.org/lifekit\">\u003cem>Life Kit\u003c/em> offical site and podcast\u003c/a>\u003cbr />","airtime":"SUN 9pm-10pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Code-Switch-Life-Kit-Podcast-Tile-360x360-1.jpg","meta":{"site":"radio","source":"npr"},"link":"/radio/program/code-switch-life-kit","subscribe":{"apple":"https://podcasts.apple.com/podcast/1112190608?mt=2&at=11l79Y&ct=nprdirectory","google":"https://podcasts.google.com/feed/aHR0cHM6Ly93d3cubnByLm9yZy9yc3MvcG9kY2FzdC5waHA_aWQ9NTEwMzEy","spotify":"https://open.spotify.com/show/3bExJ9JQpkwNhoHvaIIuyV","rss":"https://feeds.npr.org/510312/podcast.xml"}},"commonwealth-club":{"id":"commonwealth-club","title":"Commonwealth Club of California Podcast","info":"The Commonwealth Club of California is the nation's oldest and largest public affairs forum. As a non-partisan forum, The Club brings to the public airwaves diverse viewpoints on important topics. The Club's weekly radio broadcast - the oldest in the U.S., dating back to 1924 - is carried across the nation on public radio stations and is now podcasting. Our website archive features audio of our recent programs, as well as selected speeches from our long and distinguished history. 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You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Mindshift-Podcast-Tile-703x703-1.jpg","imageAlt":"KQED MindShift: How We Will Learn","officialWebsiteLink":"/mindshift/","meta":{"site":"news","source":"kqed","order":"2"},"link":"/podcasts/mindshift","subscribe":{"apple":"https://podcasts.apple.com/us/podcast/mindshift-podcast/id1078765985","google":"https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM1NzY0NjAwNDI5","npr":"https://www.npr.org/podcasts/464615685/mind-shift-podcast","stitcher":"https://www.stitcher.com/podcast/kqed/stories-teachers-share","spotify":"https://open.spotify.com/show/0MxSpNYZKNprFLCl7eEtyx"}},"morning-edition":{"id":"morning-edition","title":"Morning Edition","info":"\u003cem>Morning Edition\u003c/em> takes listeners around the country and the world with multi-faceted stories and commentaries every weekday. 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