PG&E Gives Monday Afternoon Deadline for Full Power Restoration After Huge Outage

PG&E said Sunday it expects to have power restored by 2:00 p.m. Monday for all remaining customers still in the dark after Saturday’s massive power outage.

As of 3:10 p.m. Sunday, about 15,000 customers were still without power, predominantly in the Presidio and the Richmond District. At its peak, the outage plunged 130,000 households and businesses into darkness.

In a video posted to X, Mayor Daniel Lurie said his office was planning to send resources to the areas. A PG&E spokesperson said the company is communicating directly with impacted customers to provide food and hotel vouchers. It also set up a community resource center at the Richmond Recreation Center with charging stations, bottled water and WiFi access.

“This is a very complex workplan and will require the highest amount of safety [and] focus to ensure safe work actions,” PG&E spokesperson Edgar Hopida said, adding that the company has sent additional engineers and electricians to the city.

The new timeline comes after hours of uncertainty for thousands still left without power. Lurie said in the Sunday video he was “pushing PG&E hard for a timeline on full restoration.”

The company said it was investigating the cause of the outage, but that a fire at one of its substations Saturday afternoon appeared to be associated with the large spike in customers without power.

The San Francisco Fire Department said it started receiving 911 calls about the fire around 1:00 p.m. Saturday. By 6:00 p.m. they had extinguished the blaze and turned the building over to PG&E.

No injuries were reported and the cause of the fire is under investigation.

PG&E said the damage to the substation was “significant and extensive” and that repairs would be complex.

Fire officials said it was unclear whether the fire was the “root cause” of the outages, with some losing power much earlier Saturday morning.

The incident snarled traffic and transit throughout the city Saturday evening. Waymo said its ride-hailing service was still suspended across the Bay Area Sunday morning, after its driverless taxis were seen stranded in city intersections amid the chaos.