Daniela Urban, executive director of the Center for Workers’ Rights, said it's essential for EDD to be thorough in its communications about this update.
“The workforce requirement, though it was expected that it would start again, can pose a barrier for claimants if they are not aware of the change," she said.
"Many claimants have been certifying in the same way for ... more than a year. And so it needs to be communicated clearly what this change means for claimants and how they should be marking their certification forms to make sure that they're still eligible to receive benefits on a weekly basis."
The backlog of unemployment claims at EDD has hovered around 1 million since at least mid-February. And Urban says she thinks the figures, even at these heights, are still underestimating the number of people waiting for benefits. That’s because they don’t account for applicants who haven’t been able to get through to EDD in the first place.