Restaurant Jaunts Create Credibility Issue for Politicians

“We’re all really feeling the strain of this, but there is really that element of hypocrisy. So many who are struggling right now, and then you see them going to these very fancy social affairs and mixing with folks outside their immediate bubble,” said Melinda Jackson, a political science professor at San Jose State University.

Leaders Who Don't Follow the Rules Can Lose Credibility

The revelations come at a critical time as the nation deals with a dramatic spike in case rates, hospitalizations and deaths. It’s more important than ever that we follow the rules, the public is told. But when the same leaders aren’t following the guidelines themselves, their credibility is shattered and it makes it harder to trust that their guidance is solid.

Kim Elsbach, a professor of management at the UC Davis and Newberry chair in leadership, said consistency is critical to believing someone has integrity.

“One of the primary reasons people choose the leaders they do is because they believe they have ideals they can count on,” she said. “People are really stressed out by what they call uncertainty — not knowing what’s going to happen today, tomorrow or yesterday. When we choose leaders, we really want them to be consistent over time, especially in their values, their morals or their ideals.”

The Importance of an Apology

The mea culpas have been across the board, or not at all.

Newsom quickly apologized, saying he “made a bad mistake,” but noting the gathering was outdoors. Within days, photos emerged showing the group in a room that was enclosed on three sides with a sliding glass door on the other, maybe meeting the technical definition of outdoors, but perhaps not the spirit.

Breed’s dinner was apparently in the same kind of room, the San Francisco Chronicle reported, which her spokesman noted was allowed in Napa County at that time, though she shuttered indoor dining in her own city three days later. She never rescinded the pandemic rule of six people per table. But there has not been an apology.

Liccardo, in San Jose, apologized quickly and pledged “to do better.”

While a spokesperson for L.A. County Supervisor Sheila Kuehl acknowledged her outdoor dinner, there was no “I’m sorry” either. And earlier in the pandemic, when surveillance cameras showed U.S. House Speaker Nancy Pelosi getting a blowout when San Francisco hair salons were closed, she declined to apologize, too, arguing she was set up by the conservative salon owner.

Experts said that acknowledging your mistake and apologizing quickly are key to moving on from a political crisis.

“It’s better to just say 'I screwed up, it was dumb, I’m sorry, and it’s important that we follow these guidelines,' ” Elsbach said. “It only takes one event to lose that trust, that inconsistency, and it takes a long time to regain it.”

How can they move on in the midst of a crisis?

“I would say to absolutely be on their best behavior from now on,” Jackson said.