Finally! Patient Tech Support for Parents

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This article is more than 9 years old.

The joke about children figuring out how to set up TiVo better than their parents can be funny -- until it's downright frustrating.

For all of us who've had to walk through the fraught process of helping our parents set up e-mail accounts, send videos, search for information, or even change the desktop image, Google has set up a tech support of sorts for digital non-natives.

Instructional videos on (a Google site) patiently and kindly show learners a range of important life skills, everything from finding a pizza restaurant nearby to cropping and sharing photos to setting up video chats.

Here's Kind Katie showing us how to find movie times online.


Thank you Google!