Miscommunication a Leading Cause of Medical Errors, Study Finds

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According to the Journal of Patient Safety, medical errors may be the third biggest cause of death in the U.S., after heart disease and cancer. A new study conducted by UCSF and eight other institutions finds that improving verbal and written communication between health providers reduced patient injury by medical error by 30 percent. Forum discusses the new study and proposals to improve communication in the health care system.


Dr. Daniel West, professor of pediatrics, vice-chair for education and residency program director at UCSF Benioff Children's Hospital San Francisco and a co-author of the IPASS study

Betsy Imholz, special projects director for Consumers Union and an expert on health policy

Dr. Tejal Gandhi, president of the National Patient Safety Foundation