Who Wins and Loses in Amazon's America

In his new book, “Fulfillment: Winning and Losing in One-Click America,” journalist Alec MacGillis tracks how the labor and business practices of Amazon, the nation’s second-largest private employer, can damage communities and workers. MacGillis utilizes Amazon as an example of much broader problems in American society including income inequality, geographic wealth concentrations and consumer expectations for low prices. The book’s release comes ahead of a closely watched effort in Alabama to establish the first union at an Amazon warehouse in the United States. We talk with MacGillis about how Amazon reshapes — and exemplifies — America.