Harvard psychology professor Dan Shapiro has spent the last two decades trying to uncover what emotionally charged conflicts — from marital spats to high-stakes political disputes — have in common. He found that the conflicts that feel most intractable are those that threaten a person’s identity and trigger a “tribal mindset.” Shapiro joins Forum to talk about his new book, “Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts.”
How to Negotiate Emotionally Charged Situations
Harvard psychology professor Dan Shapiro has spent the last two decades trying to uncover what emotionally charged conflicts -- from marital spats to high-stakes political disputes -- have in common. He found that the conflicts that feel most intractable are those that threaten a person's identity and trigger a "tribal mindset." Shapiro joins Forum to talk about his new book, "Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts."
Dan Shapiro is the author of "Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts." (Dan Shapiro)
Guests:
Dan Shapiro, professor of psychology; founder and director, Harvard International Negotiation Program