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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>During Friday’s sentencing hearing, Chan said Lau’s remorse influenced the sentence, her lack of a criminal record and her age.\u003c/p>\n\u003cp>Family and friends of both Lau and the victims filled the courtroom to hear Chan pass the sentence.\u003c/p>\n\u003cp>A final restitution payment will be decided at a later date and will fall somewhere between $67,000 and nearly $300,000.\u003c/p>\n\u003cfigure id=\"attachment_12077245\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/West-Portal-Two-Year-Anniversary-Vigil-March-20-2026-Fiona-Yim-2-scaled-e1774054793536.jpeg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12077245\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/West-Portal-Two-Year-Anniversary-Vigil-March-20-2026-Fiona-Yim-2-scaled-e1774054793536.jpeg\" alt=\"\" width=\"2000\" height=\"1334\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Photographs of the family killed in a 2024 crash in San Francisco’s West Portal neighborhood hang at a vigil near the crash site on March 19, 2026. \u003ccite>(Courtesy of Fiona Yim/Walk SF)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Family members addressed the court, describing the days after the accident as the youngest, 3-month-old Cauê, lay in the hospital in an induced coma. With both parents dead, their extended family was left with the painful decision to take him off life support so that his organs could go to other babies.\u003c/p>\n\u003cp>Lau, who sat listening through an interpreter for most of the hearing, stood to face the family of the victims.\u003c/p>\n\u003cp>“I want to say sorry for your family. Sorry. Sorry,” Lau said, bowing with each apology.\u003c/p>\n\u003cp>Supporters of the victims expressed their frustration with the judge’s ruling and said Lau should have faced greater punishment for taking four lives.\u003c/p>\n\u003cp>On Monday, the victims’ families released a joint statement criticizing the judge’s decision.\u003c/p>\n\u003cp>“We are outraged that the Court imposed a sentence that not only falls short of justice, but disregards the recommendation of the Adult Probation Department, which called for greater accountability, including 400 hours of community service and one year of home detention. Even those modest recommendations were ignored by Judge Chan,” the statement read.\u003c/p>\n\u003cp>The families said they plan to continue with a civil wrongful death case against Lau.\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"content": "\u003cp>Maria Castillo huddled under her umbrella on \u003ca href=\"https://www.kqed.org/news/tag/san-francisco\">San Francisco\u003c/a>’s Cortland Street as she waited for her bus in the frigid rain.\u003c/p>\n\u003cp>“It’s so cold right now,” the 56-year-old told KQED in Spanish earlier this month, drawing her two-wheeled cart full of cleaning supplies close. “I’m dealing with a lot of cold.”\u003c/p>\n\u003cp>Castillo, who lives in the Bayview neighborhood, relies on \u003ca href=\"https://www.kqed.org/news/tag/san-francisco-muni\">Muni\u003c/a>’s 67-Bernal Heights route to reach her house cleaning job by Precita Park. She often sees familiar faces on the squat, 30-foot bus, which snakes up and around Bernal Heights Park and down to the 24th Street Mission BART station.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The friendliness of the passengers and drivers usually makes for a calm morning commute. But on days like these, she’s frustrated when the bus keeps her waiting.\u003c/p>\n\u003cp>“The only problem is the delay,” Castillo said. “Sometimes half an hour passes.”\u003c/p>\n\u003cp>Castillo’s experience on the 67 bus — a hilly loop that takes just 25 minutes to complete and serves public housing on Ellsworth Street as well as the Alemany Farmer’s Market — is not out of the ordinary. The route is the most likely to be delayed, with 1 in 5 buses departing “very late,” according to the San Francisco Municipal Transportation Agency’s on-time performance dashboard.\u003c/p>\n\u003cfigure id=\"attachment_12073742\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073742\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Maria Castillo rides aboard the 67 Bernal Heights bus in San Francisco on Feb. 18, 2026. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>In fact, only 40% of the route’s buses were on time between October 2024 and October 2025, according to the dashboard. That’s a far cry from the 85% goal set by a voter mandate in 1999 with \u003ca href=\"https://www.spur.org/publications/voter-guide/2007-11-01/proposition-muni-reform\">Proposition E\u003c/a>, which created SFMTA.\u003c/p>\n\u003cp>“I noticed there’s a gap between pickups,” said Gil Diaz, 42, who catches the bus from the same corner as Castillo to connect to 24th Street BART as part of his morning commute. “If I miss one bus, I could be waiting 20–30 minutes for the next one, maybe longer. I get that anxiety like, oh, every minute is counting, because it’s going to affect the next bus.”\u003c/p>\n\u003cp>The SFMTA attributed the delays to the sharp turns and treacherously tight streets that the 67 navigates as it inches along Bernal Heights Boulevard. More slowdowns come from traffic around 24th Street. The agency denied that operator shortages or vehicle availability were responsible for service issues.\u003c/p>\n\u003cp>“We’re always trying to improve,” said Brent Jones, SFMTA’s director of transit. “People should know that we are always working to expand our service, to make it efficient. Even at times where we have budgetary constraints, we are already thinking about what building back better looks like.”[aside postID=news_12071026 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-023_qed.jpg']Those looming budget cuts threaten to make waits for the 67 \u003ca href=\"https://www.sfmta.com/project-updates/approaches-possible-muni-service-cuts\">longer\u003c/a> or eliminate the route entirely. Because of exhausted state and federal funding, rising costs, and lower fare and parking revenue, the agency faces a $322 million budget deficit beginning in July, one that will continue to grow over the next five years.\u003c/p>\n\u003cp>In addition to a wide range of street safety, maintenance and staff reductions, SFMTA said it will be forced to reduce Muni service if that budget gap isn’t plugged.\u003c/p>\n\u003cp>The agency’s worst-case scenario includes suspending up to \u003ca href=\"https://media.api.sf.gov/documents/Muni_Funding_Working_Group_November_13_Meeting_Slides_-_Service_Cuts_Options.pdf\">12 low-ridership routes\u003c/a> without parallel service in hilly neighborhoods of the city, including the 67. While the route serves a modest \u003ca href=\"https://www.sfmta.com/reports/average-daily-muni-boardings-route-and-month-pre-pandemic-present\">800 \u003c/a>daily riders, they represent a diverse swath of residents — many of whom live on the steep streets above Alemany Boulevard or near Bernal Heights Park, and who rely on the bus to navigate the area’s sharp grades.\u003c/p>\n\u003cp>“That’s the trade-off,” said Jaime Viloria, outreach manager for advocacy group SF Transit Riders. “Do you just put all the resources on your core services with the most usage, or do you spread it around a little bit more? You make those choices about which communities get their transit and which ones don’t. That’s the difficult part of what the SFMTA has to do.”\u003c/p>\n\u003cp>As SFMTA looks to strike that balance, Jones said that for the most part, the agency has moved away from using schedules to measure the reliability of its service, especially for its busier trains and buses.\u003c/p>\n\u003cp>Since the pandemic, about half of all city transit switched from tracking specific departure times to what transit agencies call “headway management” — a frequency-based system that prioritizes even space between buses, instead of keeping them on a schedule.\u003c/p>\n\u003cfigure id=\"attachment_12073740\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073740\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Muni driver Hannibal Thompson is reflected in a rearview mirror as he operates the 67 Bernal Heights bus in San Francisco on Feb. 18, 2026. The route is among those with the most persistent delays, according to Muni performance data. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The idea is to create fewer gaps in service between buses and to avoid having buses bunch up at a stop at the same time, leaving future riders stranded. Passengers on high-volume lines should expect buses and trains to come at regular intervals, instead of at fixed times.\u003c/p>\n\u003cp>According to the SFMTA, the agency averages an 85% to 87% headway adherence rate. Data for January 2026, the most recent made available to KQED, shows that the 38R-Geary, the 28R-19th Avenue and the 14R-Mission — all Rapid routes that served a combined 54,100 riders daily in December 2025 — averaged higher than 90% adherence to their headway targets.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" title=\"Headway Adherence by Route, January 2026\" aria-label=\"Table\" id=\"datawrapper-chart-a91bS\" src=\"https://datawrapper.dwcdn.net/a91bS/4/\" scrolling=\"no\" frameborder=\"0\" style=\"border: none;\" width=\"600\" height=\"483\" data-external=\"1\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>By comparison, SFMTA’s lower-volume Muni buses, such as the 67, still run on the old schedule system. Collectively, only 56% of those buses departed on time between October 2024 and October 2025.\u003c/p>\n\u003cp>The agency acknowledged that headway data is not included on the city’s public transit performance dashboard and that Muni’s “percentage of trips with service gaps” \u003ca href=\"https://www.sfgov.org/scorecards/transportation/service-gaps\">data\u003c/a>, which formerly tracked headway arrivals, has not been published \u003ca href=\"https://www.sfmta.com/reports/percentage-muni-trips-service-gaps-archived-metric\">publicly\u003c/a> since 2021.\u003c/p>\n\u003cp>Agency spokesperson Michael Roccaforte noted that SFMTA has other ways of sharing its results — including reporting to the Board of Directors and other public meetings.\u003c/p>\n\u003cp>While SFMTA and city leaders are committed to avoiding service cuts, officials face a funding quagmire that’s growing each year. Although \u003ca href=\"https://www.kqed.org/news/12073891/newsom-signs-590-million-loan-to-avert-drastic-bay-area-transit-cuts\">Gov. Gavin Newsom authorized a $590 million bridge loan\u003c/a> to Bay Area transit agencies in early February, that money will be split between the region’s operators — and is only a stopgap before the coming fiscal cliff.\u003c/p>\n\u003cfigure id=\"attachment_12073739\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073739\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mano Ram, a Belmont resident, stands beneath a 67 Bernal Heights bus shelter near the Alemany Apartments in Bernal Heights, San Francisco, on Feb. 18, 2026. Ram commutes by transit from Belmont to his job as a security guard at the Alemany Apartments. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>State officials have pushed for a \u003ca href=\"https://www.kqed.org/news/12032607/first-look-at-2026-tax-proposal-to-keep-bay-area-transit-running\">regional transit tax\u003c/a> to fund the Bay Area’s largest transit agencies — BART, Caltrain, Muni and AC Transit. The measure proposes a 1% sales tax increase in San Francisco and a 0.5% increase in Alameda, San Mateo, Contra Costa and Santa Clara counties. SFMTA is expected to see about $155 million in revenue from that tax each year.\u003c/p>\n\u003cp>And in November, San Francisco residents will vote on a parcel tax to shore up SFMTA funding, which is expected to generate more than \u003ca href=\"https://www.sfmta.com/tl/media/44175/download?inline\">$180 million\u003c/a> yearly to address the deficit.\u003c/p>\n\u003cp>If passed, the stabilizing effects of these measures would ripple across the Bay Area for some transit riders.\u003c/p>\n\u003cp>Mano Ram is the area director for security at the Alemany Apartments public housing complex. To reach his home in Belmont, he rides the 67 to 24th Street BART, which connects him to Caltrain through Millbrae. Sometimes, delays leave him stranded for 45 minutes to over an hour, resulting in a two-hour commute to travel 20 miles.\u003c/p>\n\u003cp>Still, he said, without the bus, “I would be stuck. I would have to rent a car.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Maria Castillo huddled under her umbrella on \u003ca href=\"https://www.kqed.org/news/tag/san-francisco\">San Francisco\u003c/a>’s Cortland Street as she waited for her bus in the frigid rain.\u003c/p>\n\u003cp>“It’s so cold right now,” the 56-year-old told KQED in Spanish earlier this month, drawing her two-wheeled cart full of cleaning supplies close. “I’m dealing with a lot of cold.”\u003c/p>\n\u003cp>Castillo, who lives in the Bayview neighborhood, relies on \u003ca href=\"https://www.kqed.org/news/tag/san-francisco-muni\">Muni\u003c/a>’s 67-Bernal Heights route to reach her house cleaning job by Precita Park. She often sees familiar faces on the squat, 30-foot bus, which snakes up and around Bernal Heights Park and down to the 24th Street Mission BART station.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The friendliness of the passengers and drivers usually makes for a calm morning commute. But on days like these, she’s frustrated when the bus keeps her waiting.\u003c/p>\n\u003cp>“The only problem is the delay,” Castillo said. “Sometimes half an hour passes.”\u003c/p>\n\u003cp>Castillo’s experience on the 67 bus — a hilly loop that takes just 25 minutes to complete and serves public housing on Ellsworth Street as well as the Alemany Farmer’s Market — is not out of the ordinary. The route is the most likely to be delayed, with 1 in 5 buses departing “very late,” according to the San Francisco Municipal Transportation Agency’s on-time performance dashboard.\u003c/p>\n\u003cfigure id=\"attachment_12073742\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073742\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Maria Castillo rides aboard the 67 Bernal Heights bus in San Francisco on Feb. 18, 2026. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>In fact, only 40% of the route’s buses were on time between October 2024 and October 2025, according to the dashboard. That’s a far cry from the 85% goal set by a voter mandate in 1999 with \u003ca href=\"https://www.spur.org/publications/voter-guide/2007-11-01/proposition-muni-reform\">Proposition E\u003c/a>, which created SFMTA.\u003c/p>\n\u003cp>“I noticed there’s a gap between pickups,” said Gil Diaz, 42, who catches the bus from the same corner as Castillo to connect to 24th Street BART as part of his morning commute. “If I miss one bus, I could be waiting 20–30 minutes for the next one, maybe longer. I get that anxiety like, oh, every minute is counting, because it’s going to affect the next bus.”\u003c/p>\n\u003cp>The SFMTA attributed the delays to the sharp turns and treacherously tight streets that the 67 navigates as it inches along Bernal Heights Boulevard. More slowdowns come from traffic around 24th Street. The agency denied that operator shortages or vehicle availability were responsible for service issues.\u003c/p>\n\u003cp>“We’re always trying to improve,” said Brent Jones, SFMTA’s director of transit. “People should know that we are always working to expand our service, to make it efficient. Even at times where we have budgetary constraints, we are already thinking about what building back better looks like.”\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Those looming budget cuts threaten to make waits for the 67 \u003ca href=\"https://www.sfmta.com/project-updates/approaches-possible-muni-service-cuts\">longer\u003c/a> or eliminate the route entirely. Because of exhausted state and federal funding, rising costs, and lower fare and parking revenue, the agency faces a $322 million budget deficit beginning in July, one that will continue to grow over the next five years.\u003c/p>\n\u003cp>In addition to a wide range of street safety, maintenance and staff reductions, SFMTA said it will be forced to reduce Muni service if that budget gap isn’t plugged.\u003c/p>\n\u003cp>The agency’s worst-case scenario includes suspending up to \u003ca href=\"https://media.api.sf.gov/documents/Muni_Funding_Working_Group_November_13_Meeting_Slides_-_Service_Cuts_Options.pdf\">12 low-ridership routes\u003c/a> without parallel service in hilly neighborhoods of the city, including the 67. While the route serves a modest \u003ca href=\"https://www.sfmta.com/reports/average-daily-muni-boardings-route-and-month-pre-pandemic-present\">800 \u003c/a>daily riders, they represent a diverse swath of residents — many of whom live on the steep streets above Alemany Boulevard or near Bernal Heights Park, and who rely on the bus to navigate the area’s sharp grades.\u003c/p>\n\u003cp>“That’s the trade-off,” said Jaime Viloria, outreach manager for advocacy group SF Transit Riders. “Do you just put all the resources on your core services with the most usage, or do you spread it around a little bit more? You make those choices about which communities get their transit and which ones don’t. That’s the difficult part of what the SFMTA has to do.”\u003c/p>\n\u003cp>As SFMTA looks to strike that balance, Jones said that for the most part, the agency has moved away from using schedules to measure the reliability of its service, especially for its busier trains and buses.\u003c/p>\n\u003cp>Since the pandemic, about half of all city transit switched from tracking specific departure times to what transit agencies call “headway management” — a frequency-based system that prioritizes even space between buses, instead of keeping them on a schedule.\u003c/p>\n\u003cfigure id=\"attachment_12073740\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073740\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Muni driver Hannibal Thompson is reflected in a rearview mirror as he operates the 67 Bernal Heights bus in San Francisco on Feb. 18, 2026. The route is among those with the most persistent delays, according to Muni performance data. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The idea is to create fewer gaps in service between buses and to avoid having buses bunch up at a stop at the same time, leaving future riders stranded. Passengers on high-volume lines should expect buses and trains to come at regular intervals, instead of at fixed times.\u003c/p>\n\u003cp>According to the SFMTA, the agency averages an 85% to 87% headway adherence rate. Data for January 2026, the most recent made available to KQED, shows that the 38R-Geary, the 28R-19th Avenue and the 14R-Mission — all Rapid routes that served a combined 54,100 riders daily in December 2025 — averaged higher than 90% adherence to their headway targets.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" title=\"Headway Adherence by Route, January 2026\" aria-label=\"Table\" id=\"datawrapper-chart-a91bS\" src=\"https://datawrapper.dwcdn.net/a91bS/4/\" scrolling=\"no\" frameborder=\"0\" style=\"border: none;\" width=\"600\" height=\"483\" data-external=\"1\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>By comparison, SFMTA’s lower-volume Muni buses, such as the 67, still run on the old schedule system. Collectively, only 56% of those buses departed on time between October 2024 and October 2025.\u003c/p>\n\u003cp>The agency acknowledged that headway data is not included on the city’s public transit performance dashboard and that Muni’s “percentage of trips with service gaps” \u003ca href=\"https://www.sfgov.org/scorecards/transportation/service-gaps\">data\u003c/a>, which formerly tracked headway arrivals, has not been published \u003ca href=\"https://www.sfmta.com/reports/percentage-muni-trips-service-gaps-archived-metric\">publicly\u003c/a> since 2021.\u003c/p>\n\u003cp>Agency spokesperson Michael Roccaforte noted that SFMTA has other ways of sharing its results — including reporting to the Board of Directors and other public meetings.\u003c/p>\n\u003cp>While SFMTA and city leaders are committed to avoiding service cuts, officials face a funding quagmire that’s growing each year. Although \u003ca href=\"https://www.kqed.org/news/12073891/newsom-signs-590-million-loan-to-avert-drastic-bay-area-transit-cuts\">Gov. Gavin Newsom authorized a $590 million bridge loan\u003c/a> to Bay Area transit agencies in early February, that money will be split between the region’s operators — and is only a stopgap before the coming fiscal cliff.\u003c/p>\n\u003cfigure id=\"attachment_12073739\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073739\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mano Ram, a Belmont resident, stands beneath a 67 Bernal Heights bus shelter near the Alemany Apartments in Bernal Heights, San Francisco, on Feb. 18, 2026. Ram commutes by transit from Belmont to his job as a security guard at the Alemany Apartments. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>State officials have pushed for a \u003ca href=\"https://www.kqed.org/news/12032607/first-look-at-2026-tax-proposal-to-keep-bay-area-transit-running\">regional transit tax\u003c/a> to fund the Bay Area’s largest transit agencies — BART, Caltrain, Muni and AC Transit. The measure proposes a 1% sales tax increase in San Francisco and a 0.5% increase in Alameda, San Mateo, Contra Costa and Santa Clara counties. SFMTA is expected to see about $155 million in revenue from that tax each year.\u003c/p>\n\u003cp>And in November, San Francisco residents will vote on a parcel tax to shore up SFMTA funding, which is expected to generate more than \u003ca href=\"https://www.sfmta.com/tl/media/44175/download?inline\">$180 million\u003c/a> yearly to address the deficit.\u003c/p>\n\u003cp>If passed, the stabilizing effects of these measures would ripple across the Bay Area for some transit riders.\u003c/p>\n\u003cp>Mano Ram is the area director for security at the Alemany Apartments public housing complex. To reach his home in Belmont, he rides the 67 to 24th Street BART, which connects him to Caltrain through Millbrae. Sometimes, delays leave him stranded for 45 minutes to over an hour, resulting in a two-hour commute to travel 20 miles.\u003c/p>\n\u003cp>Still, he said, without the bus, “I would be stuck. I would have to rent a car.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"title": "Ongoing Clipper 2.0 Issues Plague Bay Area Transit Agencies, Seniors and Low-Income Riders",
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"headTitle": "Ongoing Clipper 2.0 Issues Plague Bay Area Transit Agencies, Seniors and Low-Income Riders | KQED",
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"content": "\u003cp>More than two months after the debut of \u003ca href=\"https://www.kqed.org/news/12065714/clipper-card-new-bart-caltrain-login-next-generation-discounts\">next generation Clipper\u003c/a>, glitches continue to plague the fare payment system, leaving transit agencies unsure of their revenue, riders guessing at how much money is on their cards and the entire project far behind schedule.\u003c/p>\n\u003cp>Representatives from Cubic Transportation Systems, which holds the over $400 million contract to develop and run the new payment system, also known as Clipper 2.0, appeared before the Clipper Executive Board on Monday to once again deliver a laundry list of problems with the long-awaited update, and a timeline for solutions.\u003c/p>\n\u003cp>“We have remaining issues that continue to affect riders, frontline staff and operators, and we take those issues seriously and continue to work to resolve specific issues with vending machines, inspection devices, and account transitions,” said Peter Montgomery-Torrellas, the president of Cubic Transportation Systems.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Next generation Clipper promised long-awaited improvements like transfer discounts, the option to pay with a credit or debit card and the ability to apply for discounted accounts online. It’s the first major update to the Clipper system since it debuted — then known as TransLink — in 2006. But the rollout of the system has been plagued with errors that have taken months to fix, frustrating transit agencies and riders alike.\u003c/p>\n\u003cp>Transit riders who have been upgraded to next-generation Clipper have experienced a variety of issues, including being overcharged, the inability to access their accounts, and customer service representatives who themselves are stymied by software issues.\u003c/p>\n\u003cp>At Monday’s meeting, transit officials from around the region emphasized the negative effects Clipper 2.0 has had on their customers.\u003c/p>\n\u003cfigure id=\"attachment_12074395\" class=\"wp-caption aligncenter\" style=\"max-width: 1999px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12074395 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed.jpg\" alt=\"\" width=\"1999\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed.jpg 1999w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\">\u003cfigcaption class=\"wp-caption-text\">Mayor Daniel Lurie (left) and SFMTA Director Julie Kirschbaum (right) pose for a picture in one of the psychedelic-themed buses in the Haight Ashbury District in San Francisco on July 22, 2025. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“It feels to me like we have made the first next-generation Clipper users beta testers,” said Julie Kirschbaum, director of transportation at the San Francisco Municipal Transportation Agency.\u003c/p>\n\u003cp>The new system has also caused unreliability in the fare inspection devices used by transit agencies like Caltrain and Muni.\u003c/p>\n\u003cp>“If we can’t check proof of payment, that affects our ability to collect the funding that we need to run our agency,” said Jason Baker, director of government affairs for Caltrain.\u003c/p>\n\u003cp>Cubic acknowledged issues with fare inspection devices, including overly long transaction times, and said that it was in the process of updating the machines to fix them, with work on that front set to continue into April.[aside postID=news_12071026 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-023_qed.jpg']“We do fare inspections on 100-person crowded Muni buses, and that transaction time is just making fair compliance impossible,” Kirschbaum said.\u003c/p>\n\u003cp>Data from WSP USA Services Inc., the company contracted to staff the Clipper customer service center, indicates many customers are still experiencing issues with the system. About 2,000 Clipper customers call the customer service center each weekday, although average wait times have trended downward over the last few weeks — around 26 minutes, down from over 40.\u003c/p>\n\u003cp>In Clipper 2.0’s implementation, the Metropolitan Transportation Commission prioritized upgrading the accounts of users on Clipper START, a discounted fare program for low-income riders and those with discounted youth or senior accounts. People also had the opportunity to jumpstart the upgrade by calling Clipper customer service.\u003c/p>\n\u003cp>At Monday’s meeting, Denis Mulligan, the general manager of the Golden Gate Highway & Transportation District, lamented that those groups, in particular, have suffered the brunt of next generation Clipper’s faults.\u003c/p>\n\u003cp>‘For the last two and a half months, seniors trying to ride transit to see their grandkids or go to appointments have had challenges with Clipper. The same thing for poor people in our community,” Mulligan said. “They did not do anything wrong. Cubic rolled out Clipper 2.0, and they lost the ability to live their lives like they normally do.”\u003c/p>\n\u003cfigure id=\"attachment_12067633\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12067633\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Passengers board a bus at the Eastmont Transit Center in Oakland on Dec. 17, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The MTC originally estimated that it would take eight to 12 weeks to upgrade all Clipper users’ accounts to the new version, but as that date draws near, less than 10%of the estimated 15 million cards have been upgraded.\u003c/p>\n\u003cp>Initially, the MTC planned to migrate Clipper users’ accounts in large batches, but the intensity of the glitches has meant that Cubic has only been able to do the upgrades “on demand,” when customers contact customer service.\u003c/p>\n\u003cp>Mulligan implored Cubic to hold off on larger-batch transfers to Clipper 2.0 until all the glitches were ironed out.\u003c/p>\n\u003cp>“Until we address all the outstanding seniors and poor individuals who have a dysfunctioning Clipper account, we should not do bulk migration,” he said.[aside postID=news_12073891 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/GETTYIMAGES-2262016709-KQED.jpg']Christy Wegener, the executive director of the Livermore Amador Valley Transit Authority, said that at the current rate, with about seven to eight thousand accounts upgraded per day, it would take over three years to fully transition all accounts to next-generation Clipper.\u003c/p>\n\u003cp>Last month, BART General Manager Robert Powers said Cubic needed to make a “180-degree turn in the performance of this system and the rider experience, because if it isn’t and it’s much of the same, then it may be a bridge too far to recover from.”\u003c/p>\n\u003cp>At Monday’s meeting, it appeared that threshold had not been reached, although some board members suggested that after the dust settles, the MTC should review what went wrong with Clipper 2.0.\u003c/p>\n\u003cp>“What went wrong from when Clipper 2.0 was tested to whoever made the decision and said ‘Yes, let’s go live?’” said Danielle Schmitz, executive director of Napa Valley Transportation Authority, who indicated support for an “after-action review.”\u003c/p>\n\u003cp>Cubic has laid out a timeline for resolution of existing problems, with most expected to be solved by mid-March. The company said that less than 1% of the 920,000 cards that have been upgraded to next generation Clipper still have issues.\u003c/p>\n\u003cp>In the meantime, some transit agencies reported being skittish about recommending Clipper to riders during high-profile events, a choice made all the more consequential by the\u003ca href=\"https://www.kqed.org/news/12070685/campaign-to-avert-bay-area-public-transit-death-spiral-gets-underway\"> looming budget crisis\u003c/a> for many of them.\u003c/p>\n\u003cp>“During the Super Bowl or anything that whole week, we really just sort of focused on [tap to pay debit and credit cards,]” said Carolyn Gonot, the general manager of the Santa Clara Valley Transportation Authority. “Buying Clipper cards was a little nerve-racking because we didn’t know if they would work.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>More than two months after the debut of \u003ca href=\"https://www.kqed.org/news/12065714/clipper-card-new-bart-caltrain-login-next-generation-discounts\">next generation Clipper\u003c/a>, glitches continue to plague the fare payment system, leaving transit agencies unsure of their revenue, riders guessing at how much money is on their cards and the entire project far behind schedule.\u003c/p>\n\u003cp>Representatives from Cubic Transportation Systems, which holds the over $400 million contract to develop and run the new payment system, also known as Clipper 2.0, appeared before the Clipper Executive Board on Monday to once again deliver a laundry list of problems with the long-awaited update, and a timeline for solutions.\u003c/p>\n\u003cp>“We have remaining issues that continue to affect riders, frontline staff and operators, and we take those issues seriously and continue to work to resolve specific issues with vending machines, inspection devices, and account transitions,” said Peter Montgomery-Torrellas, the president of Cubic Transportation Systems.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Next generation Clipper promised long-awaited improvements like transfer discounts, the option to pay with a credit or debit card and the ability to apply for discounted accounts online. It’s the first major update to the Clipper system since it debuted — then known as TransLink — in 2006. But the rollout of the system has been plagued with errors that have taken months to fix, frustrating transit agencies and riders alike.\u003c/p>\n\u003cp>Transit riders who have been upgraded to next-generation Clipper have experienced a variety of issues, including being overcharged, the inability to access their accounts, and customer service representatives who themselves are stymied by software issues.\u003c/p>\n\u003cp>At Monday’s meeting, transit officials from around the region emphasized the negative effects Clipper 2.0 has had on their customers.\u003c/p>\n\u003cfigure id=\"attachment_12074395\" class=\"wp-caption aligncenter\" style=\"max-width: 1999px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12074395 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed.jpg\" alt=\"\" width=\"1999\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed.jpg 1999w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\">\u003cfigcaption class=\"wp-caption-text\">Mayor Daniel Lurie (left) and SFMTA Director Julie Kirschbaum (right) pose for a picture in one of the psychedelic-themed buses in the Haight Ashbury District in San Francisco on July 22, 2025. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“It feels to me like we have made the first next-generation Clipper users beta testers,” said Julie Kirschbaum, director of transportation at the San Francisco Municipal Transportation Agency.\u003c/p>\n\u003cp>The new system has also caused unreliability in the fare inspection devices used by transit agencies like Caltrain and Muni.\u003c/p>\n\u003cp>“If we can’t check proof of payment, that affects our ability to collect the funding that we need to run our agency,” said Jason Baker, director of government affairs for Caltrain.\u003c/p>\n\u003cp>Cubic acknowledged issues with fare inspection devices, including overly long transaction times, and said that it was in the process of updating the machines to fix them, with work on that front set to continue into April.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“We do fare inspections on 100-person crowded Muni buses, and that transaction time is just making fair compliance impossible,” Kirschbaum said.\u003c/p>\n\u003cp>Data from WSP USA Services Inc., the company contracted to staff the Clipper customer service center, indicates many customers are still experiencing issues with the system. About 2,000 Clipper customers call the customer service center each weekday, although average wait times have trended downward over the last few weeks — around 26 minutes, down from over 40.\u003c/p>\n\u003cp>In Clipper 2.0’s implementation, the Metropolitan Transportation Commission prioritized upgrading the accounts of users on Clipper START, a discounted fare program for low-income riders and those with discounted youth or senior accounts. People also had the opportunity to jumpstart the upgrade by calling Clipper customer service.\u003c/p>\n\u003cp>At Monday’s meeting, Denis Mulligan, the general manager of the Golden Gate Highway & Transportation District, lamented that those groups, in particular, have suffered the brunt of next generation Clipper’s faults.\u003c/p>\n\u003cp>‘For the last two and a half months, seniors trying to ride transit to see their grandkids or go to appointments have had challenges with Clipper. The same thing for poor people in our community,” Mulligan said. “They did not do anything wrong. Cubic rolled out Clipper 2.0, and they lost the ability to live their lives like they normally do.”\u003c/p>\n\u003cfigure id=\"attachment_12067633\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12067633\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Passengers board a bus at the Eastmont Transit Center in Oakland on Dec. 17, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The MTC originally estimated that it would take eight to 12 weeks to upgrade all Clipper users’ accounts to the new version, but as that date draws near, less than 10%of the estimated 15 million cards have been upgraded.\u003c/p>\n\u003cp>Initially, the MTC planned to migrate Clipper users’ accounts in large batches, but the intensity of the glitches has meant that Cubic has only been able to do the upgrades “on demand,” when customers contact customer service.\u003c/p>\n\u003cp>Mulligan implored Cubic to hold off on larger-batch transfers to Clipper 2.0 until all the glitches were ironed out.\u003c/p>\n\u003cp>“Until we address all the outstanding seniors and poor individuals who have a dysfunctioning Clipper account, we should not do bulk migration,” he said.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Christy Wegener, the executive director of the Livermore Amador Valley Transit Authority, said that at the current rate, with about seven to eight thousand accounts upgraded per day, it would take over three years to fully transition all accounts to next-generation Clipper.\u003c/p>\n\u003cp>Last month, BART General Manager Robert Powers said Cubic needed to make a “180-degree turn in the performance of this system and the rider experience, because if it isn’t and it’s much of the same, then it may be a bridge too far to recover from.”\u003c/p>\n\u003cp>At Monday’s meeting, it appeared that threshold had not been reached, although some board members suggested that after the dust settles, the MTC should review what went wrong with Clipper 2.0.\u003c/p>\n\u003cp>“What went wrong from when Clipper 2.0 was tested to whoever made the decision and said ‘Yes, let’s go live?’” said Danielle Schmitz, executive director of Napa Valley Transportation Authority, who indicated support for an “after-action review.”\u003c/p>\n\u003cp>Cubic has laid out a timeline for resolution of existing problems, with most expected to be solved by mid-March. The company said that less than 1% of the 920,000 cards that have been upgraded to next generation Clipper still have issues.\u003c/p>\n\u003cp>In the meantime, some transit agencies reported being skittish about recommending Clipper to riders during high-profile events, a choice made all the more consequential by the\u003ca href=\"https://www.kqed.org/news/12070685/campaign-to-avert-bay-area-public-transit-death-spiral-gets-underway\"> looming budget crisis\u003c/a> for many of them.\u003c/p>\n\u003cp>“During the Super Bowl or anything that whole week, we really just sort of focused on [tap to pay debit and credit cards,]” said Carolyn Gonot, the general manager of the Santa Clara Valley Transportation Authority. “Buying Clipper cards was a little nerve-racking because we didn’t know if they would work.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"slug": "san-francisco-completes-redesign-of-west-portal-station-after-tragic-2024-crash",
"title": "San Francisco Completes Redesign of West Portal Station After Tragic 2024 Crash",
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"content": "\u003cp>A year and a half after a \u003ca href=\"https://www.kqed.org/news/11981195/in-wake-of-deadly-west-portal-collision-breed-announces-initiatives-to-improve-traffic-safety\">devastating 2024 car crash\u003c/a> that killed a family of four outside Muni’s West Portal station and shook San Francisco, city officials on Wednesday touted the completion of a long-awaited redesign of the streetscape.\u003c/p>\n\u003cp>The project features new barriers, a bike-share station and polka-dot street murals designating pedestrian zones around “the horseshoe,” the half-circle outside the station at Ulloa Street and West Portal Avenue. It is intended to provide safer and “more welcoming access” for the 5,000 daily riders who board at West Portal, according to the San Francisco Municipal Transportation Agency.\u003c/p>\n\u003cp>“In addition to it being safer, it is more beautiful. So you are standing on this great design that the folks at the MTA came up with, and I love it,” Supervisor Myrna Melgar, whose district includes the neighborhood, said as trains chirped in and out of the Twin Peaks Tunnel.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>West Portal station is a key connection point in San Francisco’s transportation system. Three rail lines and two bus routes serving \u003ca href=\"https://www.sfmta.com/press-releases/press-release-san-francisco-city-leaders-join-west-portal-community-announce-completion-street-and-traffic-safety-and-beautification-improvements\">55,000\u003c/a> daily passengers pass through the station, where the tunnel links the light rail lines to the Market Street Subway, according to the SFMTA.\u003c/p>\n\u003cp>Melgar, who recently authored \u003ca href=\"https://www.kqed.org/news/12055304/after-vision-zero-san-francisco-looks-to-a-new-approach-to-traffic-safety\">the city’s new Street Safety Act\u003c/a>, and former Mayor London Breed asked SFMTA to \u003ca href=\"https://www.sfmta.com/projects/west-portal-station-safety-and-community-space-improvements\">reconfigure\u003c/a> the intersection last year after the tragic crash on March 16, 2024.\u003c/p>\n\u003cfigure id=\"attachment_12021180\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12021180\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20231128-Muni-013-JY_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20231128-Muni-013-JY_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20231128-Muni-013-JY_qed-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20231128-Muni-013-JY_qed-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20231128-Muni-013-JY_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20231128-Muni-013-JY_qed-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20231128-Muni-013-JY_qed-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Passengers wait to board the L Bus outside of West Portal Station in San Francisco on Nov. 28, 2023. \u003ccite>(Juliana Yamada/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>That was the day driver Mary Fong Lau, then 78, struck and killed a family waiting for a bus to the San Francisco Zoo. The victims were identified as Diego Cardoso de Oliveira, Matilde Moncada Ramos Pinto and their two young sons, 1-year-old Joaquin Ramos Pinto de Oliveira and 3-month-old Cauê Ramos Pinto do Oliveira, the \u003ca href=\"https://www.sfchronicle.com/bayarea/article/west-portal-driver-charges-19552262.php\">\u003cem>San Francisco Chronicle\u003c/em>\u003c/a> reported.\u003c/p>\n\u003cp>Prosecutors said Lau, who was charged with felony vehicular manslaughter, was driving her Mercedes SUV between 65 and 72 mph at the time of the collision. Lau pleaded not guilty in July, according to the \u003ca href=\"https://sfstandard.com/2024/07/05/mary-fong-lau-west-portal-crash-pleads-not-guilty/\">\u003cem>San Francisco Standard\u003c/em>\u003c/a>\u003cem>.\u003c/em>\u003c/p>\n\u003cp>The crash drew public outcry over the stop’s lack of street safety improvements and renewed criticism over the city’s failure to curb pedestrian traffic fatalities under the Vision Zero initiative, which expired at the end of last year.\u003c/p>\n\u003cp>In response, transit officials proposed safety upgrades to the intersection, which have rolled out \u003ca href=\"https://abc7news.com/post/changes-come-san-francisco-west-portal-intersection-year-family-4-killed-crash/16048064/\">slowly\u003c/a> throughout the year.[aside postID=news_11992918 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2024/07/20231128-Muni-010-JY_qed-1020x680.jpg']Some \u003ca href=\"https://www.kqed.org/news/11992918/san-francisco-driver-78-arrested-months-after-crash-that-killed-family-of-4\">local businesses and residents opposed the plan\u003c/a>, saying safety improvements would restrict car traffic. Melgar, SFMTA staff and members of the West Portal Merchants Association all addressed the controversy over the changes at the event, which speakers said was — somewhat — resolved through compromise.\u003c/p>\n\u003cp>“When you go to mediation, you come out a little unhappy, a little happy,” said Kerry Riordan Sykes, a West Portal business owner and neighbor who served on a \u003ca href=\"https://www.sfmta.com/press-releases/press-release-san-francisco-city-leaders-join-west-portal-community-announce-completion-street-and-traffic-safety-and-beautification-improvements\">committee\u003c/a> approving the changes. “And that’s kind of how we came out with this. But overall … if the goal was … holistically, to make West Portal safer and the traffic calmer out here, has that goal been reached? Yes.”\u003c/p>\n\u003cp>The project drew to a close just days after the city’s 13th pedestrian fatality this year. On Oct. 4, 30-year-old Binod Budhathoki, a Nepalese immigrant, was crossing Cortland Avenue at Anderson Street when he was struck by a hit-and-run driver, according to San Francisco police and the Office of the Chief Medical Examiner. Budhathoki was walking home from a celebration of Dashain, one of Nepal’s most important festivals, at the time of the crash, according to a \u003ca href=\"https://www.gofundme.com/f/in-loving-memory-of-Binoj-budhathoki-support-for-family\">GoFundMe campaign \u003c/a>launched by the Non-Resident Nepali Association of California.\u003c/p>\n\u003cp>Perla Rosario Henriquez Ulloa, 21, of San Francisco, was arrested and charged with felony hit-and-run, hit-and-run incident that results in death, vehicular manslaughter, destroying or concealing evidence and basic speed law, according to the SFPD.\u003c/p>\n\u003cp>Last year, 24 pedestrians were killed in vehicle crashes, the highest number in nearly two decades.\u003c/p>\n\u003cp>\u003cem>KQED’s \u003c/em>\u003ca href=\"https://www.kqed.org/author/shotchkiss\">\u003cem>Sarah Hotchkiss\u003c/em>\u003c/a>\u003cem> contributed to this report.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>A year and a half after a \u003ca href=\"https://www.kqed.org/news/11981195/in-wake-of-deadly-west-portal-collision-breed-announces-initiatives-to-improve-traffic-safety\">devastating 2024 car crash\u003c/a> that killed a family of four outside Muni’s West Portal station and shook San Francisco, city officials on Wednesday touted the completion of a long-awaited redesign of the streetscape.\u003c/p>\n\u003cp>The project features new barriers, a bike-share station and polka-dot street murals designating pedestrian zones around “the horseshoe,” the half-circle outside the station at Ulloa Street and West Portal Avenue. It is intended to provide safer and “more welcoming access” for the 5,000 daily riders who board at West Portal, according to the San Francisco Municipal Transportation Agency.\u003c/p>\n\u003cp>“In addition to it being safer, it is more beautiful. So you are standing on this great design that the folks at the MTA came up with, and I love it,” Supervisor Myrna Melgar, whose district includes the neighborhood, said as trains chirped in and out of the Twin Peaks Tunnel.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>West Portal station is a key connection point in San Francisco’s transportation system. Three rail lines and two bus routes serving \u003ca href=\"https://www.sfmta.com/press-releases/press-release-san-francisco-city-leaders-join-west-portal-community-announce-completion-street-and-traffic-safety-and-beautification-improvements\">55,000\u003c/a> daily passengers pass through the station, where the tunnel links the light rail lines to the Market Street Subway, according to the SFMTA.\u003c/p>\n\u003cp>Melgar, who recently authored \u003ca href=\"https://www.kqed.org/news/12055304/after-vision-zero-san-francisco-looks-to-a-new-approach-to-traffic-safety\">the city’s new Street Safety Act\u003c/a>, and former Mayor London Breed asked SFMTA to \u003ca href=\"https://www.sfmta.com/projects/west-portal-station-safety-and-community-space-improvements\">reconfigure\u003c/a> the intersection last year after the tragic crash on March 16, 2024.\u003c/p>\n\u003cfigure id=\"attachment_12021180\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12021180\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20231128-Muni-013-JY_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20231128-Muni-013-JY_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20231128-Muni-013-JY_qed-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20231128-Muni-013-JY_qed-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20231128-Muni-013-JY_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20231128-Muni-013-JY_qed-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20231128-Muni-013-JY_qed-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Passengers wait to board the L Bus outside of West Portal Station in San Francisco on Nov. 28, 2023. \u003ccite>(Juliana Yamada/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>That was the day driver Mary Fong Lau, then 78, struck and killed a family waiting for a bus to the San Francisco Zoo. The victims were identified as Diego Cardoso de Oliveira, Matilde Moncada Ramos Pinto and their two young sons, 1-year-old Joaquin Ramos Pinto de Oliveira and 3-month-old Cauê Ramos Pinto do Oliveira, the \u003ca href=\"https://www.sfchronicle.com/bayarea/article/west-portal-driver-charges-19552262.php\">\u003cem>San Francisco Chronicle\u003c/em>\u003c/a> reported.\u003c/p>\n\u003cp>Prosecutors said Lau, who was charged with felony vehicular manslaughter, was driving her Mercedes SUV between 65 and 72 mph at the time of the collision. Lau pleaded not guilty in July, according to the \u003ca href=\"https://sfstandard.com/2024/07/05/mary-fong-lau-west-portal-crash-pleads-not-guilty/\">\u003cem>San Francisco Standard\u003c/em>\u003c/a>\u003cem>.\u003c/em>\u003c/p>\n\u003cp>The crash drew public outcry over the stop’s lack of street safety improvements and renewed criticism over the city’s failure to curb pedestrian traffic fatalities under the Vision Zero initiative, which expired at the end of last year.\u003c/p>\n\u003cp>In response, transit officials proposed safety upgrades to the intersection, which have rolled out \u003ca href=\"https://abc7news.com/post/changes-come-san-francisco-west-portal-intersection-year-family-4-killed-crash/16048064/\">slowly\u003c/a> throughout the year.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Some \u003ca href=\"https://www.kqed.org/news/11992918/san-francisco-driver-78-arrested-months-after-crash-that-killed-family-of-4\">local businesses and residents opposed the plan\u003c/a>, saying safety improvements would restrict car traffic. Melgar, SFMTA staff and members of the West Portal Merchants Association all addressed the controversy over the changes at the event, which speakers said was — somewhat — resolved through compromise.\u003c/p>\n\u003cp>“When you go to mediation, you come out a little unhappy, a little happy,” said Kerry Riordan Sykes, a West Portal business owner and neighbor who served on a \u003ca href=\"https://www.sfmta.com/press-releases/press-release-san-francisco-city-leaders-join-west-portal-community-announce-completion-street-and-traffic-safety-and-beautification-improvements\">committee\u003c/a> approving the changes. “And that’s kind of how we came out with this. But overall … if the goal was … holistically, to make West Portal safer and the traffic calmer out here, has that goal been reached? Yes.”\u003c/p>\n\u003cp>The project drew to a close just days after the city’s 13th pedestrian fatality this year. On Oct. 4, 30-year-old Binod Budhathoki, a Nepalese immigrant, was crossing Cortland Avenue at Anderson Street when he was struck by a hit-and-run driver, according to San Francisco police and the Office of the Chief Medical Examiner. Budhathoki was walking home from a celebration of Dashain, one of Nepal’s most important festivals, at the time of the crash, according to a \u003ca href=\"https://www.gofundme.com/f/in-loving-memory-of-Binoj-budhathoki-support-for-family\">GoFundMe campaign \u003c/a>launched by the Non-Resident Nepali Association of California.\u003c/p>\n\u003cp>Perla Rosario Henriquez Ulloa, 21, of San Francisco, was arrested and charged with felony hit-and-run, hit-and-run incident that results in death, vehicular manslaughter, destroying or concealing evidence and basic speed law, according to the SFPD.\u003c/p>\n\u003cp>Last year, 24 pedestrians were killed in vehicle crashes, the highest number in nearly two decades.\u003c/p>\n\u003cp>\u003cem>KQED’s \u003c/em>\u003ca href=\"https://www.kqed.org/author/shotchkiss\">\u003cem>Sarah Hotchkiss\u003c/em>\u003c/a>\u003cem> contributed to this report.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"content": "\u003cp>California’s public utility watchdog has launched an investigation \u003ca href=\"https://www.kqed.org/news/12057465/sf-muni-riders-say-morning-train-barreled-through-stop-felt-like-it-could-derail\">into what caused a Muni train\u003c/a> to barrel through a planned stop and come to a sudden halt in the middle of the road last week.\u003c/p>\n\u003cp>The California Public Utilities Commission said it is looking into the Sept. 24 mishap, which left passengers on the N Judah frightened that their train could have derailed or crashed into pedestrians or vehicles.\u003c/p>\n\u003cp>Shortly before 9 a.m., the train sped through its stop outside the East Portal of the Sunset Tunnel, commuters said, merging onto Duboce Avenue and taking multiple S curves in the track at top speed, knocking passengers standing in its packed aisles onto the floor.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Riders said the train didn’t begin to brake for multiple seconds after emerging from the tunnel, then finally slammed to a stop about a half-block later. Some told KQED that as they evacuated the train with little explanation, they smelled burning plastic.\u003c/p>\n\u003cp>Dani Serafica, who was in the first car of the train, told KQED that at that point, the driver emerged from the control booth visibly distressed, yelling that the brakes had not worked.\u003c/p>\n\u003cp>But Muni said in a statement that its own preliminary investigation found no mechanical issues with the train, raising questions about potential human error.[aside postID=news_12057465 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/09/250325-ApartmentsonWestside-21-BL_qed.jpg']“Our initial review shows the train was mechanically sound and operating as designed, but we are taking a closer look at every aspect of what happened,” the agency said.\u003c/p>\n\u003cp>And so far in the CPUC’s investigation, the commission said it has confirmed that there is no ongoing systemic risk to passengers related to last week’s incident. The CPUC is tasked with overseeing rail transit safety in the state and investigating reports of injuries or damage.\u003c/p>\n\u003cp>The state investigation comes as several frightened passengers said they’ve received little explanation from the San Francisco Municipal Transportation Agency about the dangerous incident.\u003c/p>\n\u003cp>Riders who spoke with KQED said they submitted complaints to the agency last week and received a stock response thanking them for their concern and assuring them that an investigation was ongoing. Several said they hadn’t heard any update from SFMTA.\u003c/p>\n\u003cp>Multiple riders who were in the front car of the train told KQED they didn’t notice anything out of the ordinary with regard to the driver before the abrupt stop, but one teenager who was riding the train to school \u003ca href=\"https://sfstandard.com/2025/09/29/muni-wild-ride-njudah/\">told the \u003cem>San Francisco Standard\u003c/em>\u003c/a> on Tuesday that she had seen the operator slumped over the control board when she got on at the stop just before the Sunset Tunnel.\u003c/p>\n\u003cp>SFMTA said it could not provide details on the investigation related to personnel. Both investigations are ongoing.\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Riders said the train didn’t begin to brake for multiple seconds after emerging from the tunnel, then finally slammed to a stop about a half-block later. Some told KQED that as they evacuated the train with little explanation, they smelled burning plastic.\u003c/p>\n\u003cp>Dani Serafica, who was in the first car of the train, told KQED that at that point, the driver emerged from the control booth visibly distressed, yelling that the brakes had not worked.\u003c/p>\n\u003cp>But Muni said in a statement that its own preliminary investigation found no mechanical issues with the train, raising questions about potential human error.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“Our initial review shows the train was mechanically sound and operating as designed, but we are taking a closer look at every aspect of what happened,” the agency said.\u003c/p>\n\u003cp>And so far in the CPUC’s investigation, the commission said it has confirmed that there is no ongoing systemic risk to passengers related to last week’s incident. The CPUC is tasked with overseeing rail transit safety in the state and investigating reports of injuries or damage.\u003c/p>\n\u003cp>The state investigation comes as several frightened passengers said they’ve received little explanation from the San Francisco Municipal Transportation Agency about the dangerous incident.\u003c/p>\n\u003cp>Riders who spoke with KQED said they submitted complaints to the agency last week and received a stock response thanking them for their concern and assuring them that an investigation was ongoing. Several said they hadn’t heard any update from SFMTA.\u003c/p>\n\u003cp>Multiple riders who were in the front car of the train told KQED they didn’t notice anything out of the ordinary with regard to the driver before the abrupt stop, but one teenager who was riding the train to school \u003ca href=\"https://sfstandard.com/2025/09/29/muni-wild-ride-njudah/\">told the \u003cem>San Francisco Standard\u003c/em>\u003c/a> on Tuesday that she had seen the operator slumped over the control board when she got on at the stop just before the Sunset Tunnel.\u003c/p>\n\u003cp>SFMTA said it could not provide details on the investigation related to personnel. Both investigations are ongoing.\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"content": "\u003cp>On July 21, Janarden Dangi was working a dinner shift at Nepa Indian Cuisine, a restaurant near Divisadero and Fell streets in San Francisco’s Panhandle neighborhood, when he saw flashing police lights.\u003c/p>\n\u003cp>Outside, he joined a small crowd looking out at a gruesome scene — a crash between two pedestrians and a rider of an electric-powered vehicle — near the intersection around 11 p.m.\u003c/p>\n\u003cp>Dangi saw a “white-haired” man lying on the pavement.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“He was half covered by his helmet,” Dangi said. “It was really bad.”\u003c/p>\n\u003cp>In its initial report, San Francisco Police stated that the person, identified as Matthias Mederer, 64, was riding an e-bike at the time of the crash, which also injured two people.\u003c/p>\n\u003cfigure id=\"attachment_12051548\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-05-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12051548\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-05-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-05-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-05-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-05-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">The intersection of Fell and Divisadero streets in San Francisco’s Panhandle neighborhood on Aug. 8, 2025. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>But in the days and weeks following, confusion arose: was it an e-bike, which doesn’t require a special license to operate — or something else?\u003c/p>\n\u003cp>Following multiple fatalities caused by electric devices in San Francisco, traffic safety advocates are pointing to a need for stronger regulation and classification for electric-powered or motorized modes of transportation.\u003c/p>\n\u003cp>The stakes, said Christopher White, executive director of the San Francisco Bike Coalition, can be life or death.\u003c/p>\n\u003cp>“We just want to make sure that the public has the information that is true and accurate,” White said. “That is what should be guiding policies that develop to keep people safer on the streets.”\u003c/p>\n\u003cp>In a subsequent statement to KQED on Aug. 8, SFPD again reiterated that the crash involved an e-bike.[aside postID=news_12049286 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2019/10/GettyImages-947735006-1020x682.jpg']The San Francisco Bike Coalition, however, said that based on eyewitness accounts and videos \u003ca href=\"https://www.reddit.com/r/sanfrancisco/comments/1m7mqdq/ebike_barrels_into_pedestrian_at_fell_and/\">circulating\u003c/a> online, they believe Mederer was riding a more powerful, faster vehicle, most likely an e-moped, which requires a motorcycle license.\u003c/p>\n\u003cp>Dangi also told KQED that the vehicle in question appeared to be “a modified moped.”\u003c/p>\n\u003cp>“It was not a proper motorbike,” Dangi said. “It was modified with a big sound.”\u003c/p>\n\u003cp>Dangi added that the corner is often busy and that “people have to be very careful in this intersection.”\u003c/p>\n\u003cp>The tragedy unfolded against the backdrop of ongoing conversations among state legislators on the prevalence of e-bikes and motorized scooters, and a possible need for increased safety laws.\u003c/p>\n\u003cp>Under California law, the term “e-bike” can only apply to three classes of electric bicycles with pedals that are capped at 28 miles per hour.\u003c/p>\n\u003cp>White said they’re commonly confused and misreported as e-mopeds and e-motorbikes: vehicles that go way above that speed and require a motorcycle license.\u003c/p>\n\u003cp>“It can propagate narratives in the minds of the public that are not true about the safety or lack of safety of different devices,” White said.\u003c/p>\n\u003cp>White pointed to a fatal collision on Market and Sixth streets just days before the fatal accident on July 21 as a case study: an elderly pedestrian was \u003ca href=\"https://www.kqed.org/news/12049286/77-year-old-pedestrian-dies-in-sf-after-being-struck-by-an-electric-scooter\">struck by an electric scooter\u003c/a> on July 18 while he crossed the intersection, later succumbing to his injuries at a local hospital.\u003c/p>\n\u003cfigure id=\"attachment_12051547\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-03-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12051547\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-03-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-03-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-03-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-03-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A Muni bus waits at the intersection of Fell and Divisadero streets in San Francisco’s Panhandle neighborhood on Aug. 8, 2025. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>When SFPD initially responded to the scene, it reported that the vehicle involved was a Lime e-scooter, but \u003ca href=\"https://sfbike.org/news/pedestrian-killed-at-intersection-of-market-and-6th-street/\">later\u003c/a> said it remained unclear what kind of scooter it was. Lime also confirmed that the rider was not on one of the company’s electric scooters.\u003c/p>\n\u003cp>The distinction is significant, White said, because electric scooters have their own classification and the California DMV mandates a 15 mph limit for motorized scooters.\u003c/p>\n\u003cp>But still, with reports on all sides unconfirmed, the gray area in how motorized devices are classified is starkly apparent.\u003c/p>\n\u003cp>White recommended that the city develop what he called a “hierarchy of road vulnerability,” or an awareness campaign about the kinds of vehicles on streets and what dangers they pose to pedestrians.\u003c/p>\n\u003cp>“Those on the streets who can cause more harm to others because of the speed or the heaviness of their vehicles or devices, bear greater responsibility,” White said. “To keep more vulnerable road users, whether that’s pedestrians, seniors, people with disabilities, safe in how they behave.”[aside postID=news_12050882 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250805_SPEED-CAMERAS-FOLO_-0003_GH-KQED.jpg']In a \u003ca href=\"https://www.calbike.org/e-bikes-on-the-agenda-for-california-legislature-in-2025/\">statement\u003c/a> posted to its website, the California Bicycle Coalition’s Jared Sanchez pointed to a greater need for “cleaning up the gray areas in e-bike classification.”\u003c/p>\n\u003cp>The coalition, also called CalBike, said it saw promise in a bill from state Sen. Catherine Blakespear (D-San Diego), SB 455, which did not survive the Senate Appropriations Committee back in May.\u003c/p>\n\u003cp>SB 455 would have strengthened existing e-bike regulations, as well as penalized manufacturers who sell high-speed motorized bikes to underage riders as e-bikes.\u003c/p>\n\u003cp>White echoed CalBike’s focus on the role that manufacturers play in street safety. He said that frequently, they don’t share enough information about what they’re actually selling to the public.\u003c/p>\n\u003cp>“We would love to see greater oversight of that at the state level,” White said. “To make sure that people understand what they are buying and understand the rules of the road related to those devices.”\u003c/p>\n\u003cp>The pedestrian safety advocacy group Walk SF this week released a statement that three-quarters of the 11 pedestrian fatalities so far in 2025 have been senior citizens. This followed the death of an 83-year-old hit on Aug. 2 in the city’s Ingleside neighborhood, Walk SF \u003ca href=\"https://walksf.org/news/for-reporters/press-releases/media-advisory-ocean-lee-pedestrian-death-2025/\">reported\u003c/a>.\u003c/p>\n\u003cp>In June, Walk SF spokesperson Marta Lindsey told KQED that the fact that most of the deaths have been senior citizens only points more to how traffic safety affects the city’s most vulnerable populations.\u003c/p>\n\u003cp>“What kind of city is San Francisco when our seniors are getting hit and killed?” Lindsey said. “Investing in the changes needed on our streets to make sure everyone of every age is actually safe is a win for everyone.”\u003c/p>\n\u003cp>\u003cem>KQED’s \u003c/em>\u003ca href=\"https://www.kqed.org/author/carlysevern\">\u003cem>Carly Severn\u003c/em>\u003c/a> \u003cem> contributed to this report.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“He was half covered by his helmet,” Dangi said. “It was really bad.”\u003c/p>\n\u003cp>In its initial report, San Francisco Police stated that the person, identified as Matthias Mederer, 64, was riding an e-bike at the time of the crash, which also injured two people.\u003c/p>\n\u003cfigure id=\"attachment_12051548\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-05-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12051548\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-05-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-05-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-05-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-05-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">The intersection of Fell and Divisadero streets in San Francisco’s Panhandle neighborhood on Aug. 8, 2025. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>But in the days and weeks following, confusion arose: was it an e-bike, which doesn’t require a special license to operate — or something else?\u003c/p>\n\u003cp>Following multiple fatalities caused by electric devices in San Francisco, traffic safety advocates are pointing to a need for stronger regulation and classification for electric-powered or motorized modes of transportation.\u003c/p>\n\u003cp>The stakes, said Christopher White, executive director of the San Francisco Bike Coalition, can be life or death.\u003c/p>\n\u003cp>“We just want to make sure that the public has the information that is true and accurate,” White said. “That is what should be guiding policies that develop to keep people safer on the streets.”\u003c/p>\n\u003cp>In a subsequent statement to KQED on Aug. 8, SFPD again reiterated that the crash involved an e-bike.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>The San Francisco Bike Coalition, however, said that based on eyewitness accounts and videos \u003ca href=\"https://www.reddit.com/r/sanfrancisco/comments/1m7mqdq/ebike_barrels_into_pedestrian_at_fell_and/\">circulating\u003c/a> online, they believe Mederer was riding a more powerful, faster vehicle, most likely an e-moped, which requires a motorcycle license.\u003c/p>\n\u003cp>Dangi also told KQED that the vehicle in question appeared to be “a modified moped.”\u003c/p>\n\u003cp>“It was not a proper motorbike,” Dangi said. “It was modified with a big sound.”\u003c/p>\n\u003cp>Dangi added that the corner is often busy and that “people have to be very careful in this intersection.”\u003c/p>\n\u003cp>The tragedy unfolded against the backdrop of ongoing conversations among state legislators on the prevalence of e-bikes and motorized scooters, and a possible need for increased safety laws.\u003c/p>\n\u003cp>Under California law, the term “e-bike” can only apply to three classes of electric bicycles with pedals that are capped at 28 miles per hour.\u003c/p>\n\u003cp>White said they’re commonly confused and misreported as e-mopeds and e-motorbikes: vehicles that go way above that speed and require a motorcycle license.\u003c/p>\n\u003cp>“It can propagate narratives in the minds of the public that are not true about the safety or lack of safety of different devices,” White said.\u003c/p>\n\u003cp>White pointed to a fatal collision on Market and Sixth streets just days before the fatal accident on July 21 as a case study: an elderly pedestrian was \u003ca href=\"https://www.kqed.org/news/12049286/77-year-old-pedestrian-dies-in-sf-after-being-struck-by-an-electric-scooter\">struck by an electric scooter\u003c/a> on July 18 while he crossed the intersection, later succumbing to his injuries at a local hospital.\u003c/p>\n\u003cfigure id=\"attachment_12051547\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-03-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12051547\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-03-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-03-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-03-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/250808-MOPEDDEATH-03-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A Muni bus waits at the intersection of Fell and Divisadero streets in San Francisco’s Panhandle neighborhood on Aug. 8, 2025. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>When SFPD initially responded to the scene, it reported that the vehicle involved was a Lime e-scooter, but \u003ca href=\"https://sfbike.org/news/pedestrian-killed-at-intersection-of-market-and-6th-street/\">later\u003c/a> said it remained unclear what kind of scooter it was. Lime also confirmed that the rider was not on one of the company’s electric scooters.\u003c/p>\n\u003cp>The distinction is significant, White said, because electric scooters have their own classification and the California DMV mandates a 15 mph limit for motorized scooters.\u003c/p>\n\u003cp>But still, with reports on all sides unconfirmed, the gray area in how motorized devices are classified is starkly apparent.\u003c/p>\n\u003cp>White recommended that the city develop what he called a “hierarchy of road vulnerability,” or an awareness campaign about the kinds of vehicles on streets and what dangers they pose to pedestrians.\u003c/p>\n\u003cp>“Those on the streets who can cause more harm to others because of the speed or the heaviness of their vehicles or devices, bear greater responsibility,” White said. “To keep more vulnerable road users, whether that’s pedestrians, seniors, people with disabilities, safe in how they behave.”\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>In a \u003ca href=\"https://www.calbike.org/e-bikes-on-the-agenda-for-california-legislature-in-2025/\">statement\u003c/a> posted to its website, the California Bicycle Coalition’s Jared Sanchez pointed to a greater need for “cleaning up the gray areas in e-bike classification.”\u003c/p>\n\u003cp>The coalition, also called CalBike, said it saw promise in a bill from state Sen. Catherine Blakespear (D-San Diego), SB 455, which did not survive the Senate Appropriations Committee back in May.\u003c/p>\n\u003cp>SB 455 would have strengthened existing e-bike regulations, as well as penalized manufacturers who sell high-speed motorized bikes to underage riders as e-bikes.\u003c/p>\n\u003cp>White echoed CalBike’s focus on the role that manufacturers play in street safety. He said that frequently, they don’t share enough information about what they’re actually selling to the public.\u003c/p>\n\u003cp>“We would love to see greater oversight of that at the state level,” White said. “To make sure that people understand what they are buying and understand the rules of the road related to those devices.”\u003c/p>\n\u003cp>The pedestrian safety advocacy group Walk SF this week released a statement that three-quarters of the 11 pedestrian fatalities so far in 2025 have been senior citizens. This followed the death of an 83-year-old hit on Aug. 2 in the city’s Ingleside neighborhood, Walk SF \u003ca href=\"https://walksf.org/news/for-reporters/press-releases/media-advisory-ocean-lee-pedestrian-death-2025/\">reported\u003c/a>.\u003c/p>\n\u003cp>In June, Walk SF spokesperson Marta Lindsey told KQED that the fact that most of the deaths have been senior citizens only points more to how traffic safety affects the city’s most vulnerable populations.\u003c/p>\n\u003cp>“What kind of city is San Francisco when our seniors are getting hit and killed?” Lindsey said. “Investing in the changes needed on our streets to make sure everyone of every age is actually safe is a win for everyone.”\u003c/p>\n\u003cp>\u003cem>KQED’s \u003c/em>\u003ca href=\"https://www.kqed.org/author/carlysevern\">\u003cem>Carly Severn\u003c/em>\u003c/a> \u003cem> contributed to this report.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"title": "Catch Them If You Can, Man: SFMTA Rolls Out Grateful Dead-Inspired Muni Buses",
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"content": "\u003cp>All aboard the “Trippy Train.”\u003c/p>\n\u003cp>Beginning Tuesday, the San Francisco Municipal Transit Agency is rolling out three Grateful Dead-inspired Muni vehicles, wrapped in fluorescent florals and psychedelic-inspired graphics, ready to transport riders back to the Summer of Love.\u003c/p>\n\u003cp>“There’s no better place to celebrate 60 years of the Grateful Dead than right here in San Francisco, and now that legacy is rolling through our neighborhoods literally,” Mayor Daniel Lurie said at a press conference on Tuesday morning.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>San Franciscans riding the 5 Fulton, 7 Haight/Noriega or N Judah routes might get lucky enough to take a long, strange trip on one of the ‘60s-inspired, tie-dye vehicles now through the end of the Dead & Company’s highly-anticipated run of outdoor concerts at Golden Gate Park’s Polo Fields Aug. 1–3.\u003c/p>\n\u003cp>The two “Psychedeli-Buses” and the “Trippy” Metro Train will be a part of the fleets on those standard routes for the next three weeks, and a few of the dozens of vehicles Muni plans to run to and from the shows, which are expected to draw tens of thousands to the city per night.\u003c/p>\n\u003cfigure id=\"attachment_12049214\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/250722-DEADCOMUNI_00045_TV-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12049214\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/250722-DEADCOMUNI_00045_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/250722-DEADCOMUNI_00045_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/250722-DEADCOMUNI_00045_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/250722-DEADCOMUNI_00045_TV-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Captain and Field Operations Bureau of the Golden Gate Division Angela Wilhelm (left) and Mayor Daniel Lurie (right) chat before boarding one of the psychedelic-themed buses in the Haight Ashbury District in San Francisco on July 22, 2025. Mayor Daniel Lurie and the SFMTA unveil one of several tie-dye Muni buses in celebration of the Dead & Company 60th anniversary concert. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Most Muni wrap campaigns are targeted advertising — Kraft Heinz ran a more-than-$300,000 campaign in 2022 to cover 30 buses in Lunchable-inspired stacks of crackers, ham and cheese, according to a report by the \u003ca href=\"https://www.sfexaminer.com/news/the-city/how-much-money-muni-gets-for-those-lunchables-ads-and-why-it-matters/article_975e9704-4355-11ed-b1fb-ab8d1fce0497.html\">\u003cem>San Francisco Examiner\u003c/em>\u003c/a>.\u003c/p>\n\u003cp>Muni is financing these Grateful Dead vehicles from the agency’s own marketing budget. SFMTA did not respond to questions about how much the three-bus campaign will cost, which comes as Muni is in a tight position financially. The transit agency is currently projecting annual deficits above \u003ca href=\"https://www.kqed.org/news/12037653/sfmta-launches-major-reorganization-to-address-mounting-budget-shortfall\">$300 million \u003c/a>beginning in 2026, fueled by low post-pandemic ridership and decreased funding sources, as it makes cuts to staff and services.[aside postID=arts_13978193 hero='https://cdn.kqed.org/wp-content/uploads/sites/2/2025/07/0-2000x1333.jpg']The funky additions to the fleet may be a part of a push to reach younger residents, a strategy that has included the launch of \u003ca href=\"https://themunistore.com/\">merchandise\u003c/a> with its iconic worm logo earlier this year and partnering with the \u003ca href=\"https://shop.sfcityfc.com/collections/jerseys\">SF City FC soccer club\u003c/a> on a new line of jerseys with the signature emblem across the chest. A special tie-dye Muni shirt is available in honor of the wrapped buses and shows.\u003c/p>\n\u003cp>Lurie said the concerts — and multitude of city events built up around them — are bringing visitors, and Muni riders, to the city, boosting the city’s economy and tourism industry.\u003c/p>\n\u003cp>“This is not just about the music,” he said. “These events are going to generate major economic revenue for the city of San Francisco … Hotel demand for Thursday, July 31 to Sunday, Aug. 3rd, is up an average of 53%, tourism industry leaders are reporting bookings from fans across the country and the world and small business owners right here on Haight say their sales have already seen a noticeable increase in foot traffic.”\u003c/p>\n\u003cp>With their limited run, a ride on the hippie bus may be as coveted as concert passes themselves. With three-day tickets starting at $635, VIP passes to the festival — which will also feature special guests Sturgill Simpson, Billy Strings and the Trey Anastasio Band — are listed \u003ca href=\"https://www.stubhub.com/dead-company-san-francisco-tickets-8-1-2025/event/158351685/?quantity=2\">for as much as $10,000\u003c/a> apiece on the resale site StubHub.\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>All aboard the “Trippy Train.”\u003c/p>\n\u003cp>Beginning Tuesday, the San Francisco Municipal Transit Agency is rolling out three Grateful Dead-inspired Muni vehicles, wrapped in fluorescent florals and psychedelic-inspired graphics, ready to transport riders back to the Summer of Love.\u003c/p>\n\u003cp>“There’s no better place to celebrate 60 years of the Grateful Dead than right here in San Francisco, and now that legacy is rolling through our neighborhoods literally,” Mayor Daniel Lurie said at a press conference on Tuesday morning.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>San Franciscans riding the 5 Fulton, 7 Haight/Noriega or N Judah routes might get lucky enough to take a long, strange trip on one of the ‘60s-inspired, tie-dye vehicles now through the end of the Dead & Company’s highly-anticipated run of outdoor concerts at Golden Gate Park’s Polo Fields Aug. 1–3.\u003c/p>\n\u003cp>The two “Psychedeli-Buses” and the “Trippy” Metro Train will be a part of the fleets on those standard routes for the next three weeks, and a few of the dozens of vehicles Muni plans to run to and from the shows, which are expected to draw tens of thousands to the city per night.\u003c/p>\n\u003cfigure id=\"attachment_12049214\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/250722-DEADCOMUNI_00045_TV-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12049214\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/250722-DEADCOMUNI_00045_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/250722-DEADCOMUNI_00045_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/250722-DEADCOMUNI_00045_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/250722-DEADCOMUNI_00045_TV-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Captain and Field Operations Bureau of the Golden Gate Division Angela Wilhelm (left) and Mayor Daniel Lurie (right) chat before boarding one of the psychedelic-themed buses in the Haight Ashbury District in San Francisco on July 22, 2025. Mayor Daniel Lurie and the SFMTA unveil one of several tie-dye Muni buses in celebration of the Dead & Company 60th anniversary concert. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Most Muni wrap campaigns are targeted advertising — Kraft Heinz ran a more-than-$300,000 campaign in 2022 to cover 30 buses in Lunchable-inspired stacks of crackers, ham and cheese, according to a report by the \u003ca href=\"https://www.sfexaminer.com/news/the-city/how-much-money-muni-gets-for-those-lunchables-ads-and-why-it-matters/article_975e9704-4355-11ed-b1fb-ab8d1fce0497.html\">\u003cem>San Francisco Examiner\u003c/em>\u003c/a>.\u003c/p>\n\u003cp>Muni is financing these Grateful Dead vehicles from the agency’s own marketing budget. SFMTA did not respond to questions about how much the three-bus campaign will cost, which comes as Muni is in a tight position financially. The transit agency is currently projecting annual deficits above \u003ca href=\"https://www.kqed.org/news/12037653/sfmta-launches-major-reorganization-to-address-mounting-budget-shortfall\">$300 million \u003c/a>beginning in 2026, fueled by low post-pandemic ridership and decreased funding sources, as it makes cuts to staff and services.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>The funky additions to the fleet may be a part of a push to reach younger residents, a strategy that has included the launch of \u003ca href=\"https://themunistore.com/\">merchandise\u003c/a> with its iconic worm logo earlier this year and partnering with the \u003ca href=\"https://shop.sfcityfc.com/collections/jerseys\">SF City FC soccer club\u003c/a> on a new line of jerseys with the signature emblem across the chest. A special tie-dye Muni shirt is available in honor of the wrapped buses and shows.\u003c/p>\n\u003cp>Lurie said the concerts — and multitude of city events built up around them — are bringing visitors, and Muni riders, to the city, boosting the city’s economy and tourism industry.\u003c/p>\n\u003cp>“This is not just about the music,” he said. “These events are going to generate major economic revenue for the city of San Francisco … Hotel demand for Thursday, July 31 to Sunday, Aug. 3rd, is up an average of 53%, tourism industry leaders are reporting bookings from fans across the country and the world and small business owners right here on Haight say their sales have already seen a noticeable increase in foot traffic.”\u003c/p>\n\u003cp>With their limited run, a ride on the hippie bus may be as coveted as concert passes themselves. With three-day tickets starting at $635, VIP passes to the festival — which will also feature special guests Sturgill Simpson, Billy Strings and the Trey Anastasio Band — are listed \u003ca href=\"https://www.stubhub.com/dead-company-san-francisco-tickets-8-1-2025/event/158351685/?quantity=2\">for as much as $10,000\u003c/a> apiece on the resale site StubHub.\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"content": "\u003cp>Nearly two months after San Francisco \u003ca href=\"https://www.kqed.org/news/12032036/sf-speed-cameras-first-in-state-turn-on-today-heres-where-they-are\">installed the first\u003c/a> of 33 speed safety cameras throughout the city, city transit officials told KQED there is no expected date for all the cameras to be made fully operational.\u003c/p>\n\u003cp>That means that the cameras will continue to issue $0 warning citations, instead of fines, for the foreseeable future, according to Shannon Hake, the Speed Safety Camera program manager for the San Francisco Municipal Transportation Agency.\u003c/p>\n\u003cp>In a bid to make streets safer, San Francisco is attempting a five-year pilot of \u003ca href=\"https://www.sfmta.com/projects/speed-safety-cameras\">speed safety cameras\u003c/a> after a 2023 bill — AB 645 — authorized six cities in the state to install cameras that automatically ticket drivers for speeding. Transit safety advocates have hailed the program as an effective tool to help reduce collisions on city streets. But delays are frustrating those same advocates who say there’s no time to waste in making streets safer.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Hake said the reason for the project’s uncertain completion date is due to a new permit process the city is undertaking with PG&E to hook up the new cameras.\u003c/p>\n\u003cp>“ This is the first time that any city in California is connecting speed cameras to an overall system. We’re excited, but that also means there’s no clear process for how to do this,” Hake said. “We’ve been working with PG&E very closely for months now to develop a process that makes sure that our cameras won’t overload their system.”\u003c/p>\n\u003cfigure id=\"attachment_12022122\" class=\"wp-caption aligncenter\" style=\"max-width: 1999px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12022122\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/006_KQED_CarFreeMarketSt_01222020_8373_qed.jpg\" alt=\"\" width=\"1999\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/006_KQED_CarFreeMarketSt_01222020_8373_qed.jpg 1999w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/006_KQED_CarFreeMarketSt_01222020_8373_qed-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/006_KQED_CarFreeMarketSt_01222020_8373_qed-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/006_KQED_CarFreeMarketSt_01222020_8373_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/006_KQED_CarFreeMarketSt_01222020_8373_qed-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/006_KQED_CarFreeMarketSt_01222020_8373_qed-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\">\u003cfigcaption class=\"wp-caption-text\">Starting in March, speed cameras will be installed at different locations around San Francisco. Advocates hope it’ll make San Francisco streets safer. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>PG&E spokesperson Megan McFarland said that the San Francisco Public Utilities Commission is requesting to install the cameras under a “\u003ca href=\"https://www.pge.com/assets/pge/docs/about/doing-business-with-pge/wd-tariff.pdf\">wholesale distribution tariff\u003c/a>,” as opposed to under retail service, and that requires extra steps to “ensure community safety.”\u003c/p>\n\u003cp>“These types of connections are not allowed under the wholesale distribution tariff. PG&E agreed to provide SFPUC with an exception to the wholesale tariff and allow SFPUC to apply for wholesale service for the speed cameras — while PG&E negotiates an agreement to expedite this process in the future,” McFarland said.\u003c/p>\n\u003cp>According to McFarland, PG&E has provided the San Francisco Public Utilities Commission with a list of requirements for the safe installation of cameras, including “submitting requests through their online portal and providing a badge number for which speed cameras will be installed on which assets.”[aside postID=news_12032036 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/03/250319-SF-SPEED-CAMERAS-MD-02-KQED-1020x680.jpg']“Once we have this information, PG&E looks forward to proceeding with this project safely and efficiently,” McFarland said.\u003c/p>\n\u003cp>AB 645 mandates that newly installed cameras must give out $0 warning citations for at least 60 days before they begin to issue citations. Currently, just 18 of the system’s total 33 cameras are operational. The system launched on March 20 with 12 cameras.\u003c/p>\n\u003cp>Hake said the agency will wait until all 33 of the cameras pass the 60-day warning period before issuing citations to avoid potential confusion among drivers.\u003c/p>\n\u003cp>“ Our intent from the beginning of the program has always been to have one moment when every camera switches from the warning period to the citation period,” Hake said.\u003c/p>\n\u003cp>SFMTA has said that speed is the\u003ca href=\"https://www.sfmta.com/media/39052/download?inline\"> leading cause of death\u003c/a> and serious injury on San Francisco’s streets, and that speed safety cameras are a “proven tool to address excessive speeding and reduce severe and fatal injury traffic collisions.”\u003c/p>\n\u003cp>Six pedestrians have been killed in San Francisco so far this year. One was fatally struck by a hit-and-run driver in the city’s Bayview neighborhood this week.\u003c/p>\n\u003cfigure id=\"attachment_12022941\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12022941\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-15_qed-1.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-15_qed-1.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-15_qed-1-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-15_qed-1-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-15_qed-1-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-15_qed-1-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-15_qed-1-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A memorial sign hangs at the site of San Francisco’s first pedestrian fatality of 2025 at the intersection of Colby Street and Silver Avenue in the Portola neighborhood of San Francisco on Jan. 7, 2025. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Since 2014, San Francisco has had a goal of \u003ca href=\"https://www.kqed.org/news/12010882/tragic-sf-pedestrian-death-raises-question-vision-zero-failure\">zero traffic deaths\u003c/a> in the city, but 2024 was \u003ca href=\"https://www.kqed.org/news/12020559/can-san-francisco-stop-traffic-violence-so-far-efforts-failing\">the deadliest year on city streets\u003c/a> for nearly 2 decades, with the city recording 42 traffic fatalities that year.\u003c/p>\n\u003cp>“Every day these aren’t fully activated is painful because we know how high the stakes are,” said Jodie Medeiros, the executive director of Walk SF, “Speed kills. We desperately need speed cameras to start doing their job in reducing dangerous driver behavior and saving lives.”\u003c/p>\n\u003cp>Hake said the cameras are currently recording about 1,000 warnings a day.[aside postID=news_12020559 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-26-1020x680.jpg']“ The overall goal here is changing behavior. We’re not trying to issue citations,” Hake said. “So we see this warning period as an opportunity to just continue to spread the word,”\u003c/p>\n\u003cp>Once all cameras begin issuing citations, motorists caught driving 11 miles per hour to 15 miles per hour over the posted speed limit will receive a $50 citation.\u003c/p>\n\u003cp>Citations can reach up to $500 if a motorist is caught driving over 100 mph. In October of last year, SFMTA contracted Verra Mobility, a smart transportation company based in Mesa, Arizona, to install and maintain the cameras, as well as process the tickets issued by the cameras.\u003c/p>\n\u003cp>Hake said SFMTA is making progress towards getting all the cameras online. She said over the past week, the agency installed four additional cameras, and that they have preliminary approvals for eight more. Those should be up by the end of May, leaving the remaining cameras left to be installed in the single digits.\u003c/p>\n\u003cp>“ We know that this is life-saving technology and that every time we have a speed camera activated, it’s making the street around it much safer,” Hake said. “So we want all of our cameras to be online as quickly as we can.”\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Nearly two months after San Francisco \u003ca href=\"https://www.kqed.org/news/12032036/sf-speed-cameras-first-in-state-turn-on-today-heres-where-they-are\">installed the first\u003c/a> of 33 speed safety cameras throughout the city, city transit officials told KQED there is no expected date for all the cameras to be made fully operational.\u003c/p>\n\u003cp>That means that the cameras will continue to issue $0 warning citations, instead of fines, for the foreseeable future, according to Shannon Hake, the Speed Safety Camera program manager for the San Francisco Municipal Transportation Agency.\u003c/p>\n\u003cp>In a bid to make streets safer, San Francisco is attempting a five-year pilot of \u003ca href=\"https://www.sfmta.com/projects/speed-safety-cameras\">speed safety cameras\u003c/a> after a 2023 bill — AB 645 — authorized six cities in the state to install cameras that automatically ticket drivers for speeding. Transit safety advocates have hailed the program as an effective tool to help reduce collisions on city streets. But delays are frustrating those same advocates who say there’s no time to waste in making streets safer.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Hake said the reason for the project’s uncertain completion date is due to a new permit process the city is undertaking with PG&E to hook up the new cameras.\u003c/p>\n\u003cp>“ This is the first time that any city in California is connecting speed cameras to an overall system. We’re excited, but that also means there’s no clear process for how to do this,” Hake said. “We’ve been working with PG&E very closely for months now to develop a process that makes sure that our cameras won’t overload their system.”\u003c/p>\n\u003cfigure id=\"attachment_12022122\" class=\"wp-caption aligncenter\" style=\"max-width: 1999px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12022122\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/006_KQED_CarFreeMarketSt_01222020_8373_qed.jpg\" alt=\"\" width=\"1999\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/006_KQED_CarFreeMarketSt_01222020_8373_qed.jpg 1999w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/006_KQED_CarFreeMarketSt_01222020_8373_qed-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/006_KQED_CarFreeMarketSt_01222020_8373_qed-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/006_KQED_CarFreeMarketSt_01222020_8373_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/006_KQED_CarFreeMarketSt_01222020_8373_qed-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/006_KQED_CarFreeMarketSt_01222020_8373_qed-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\">\u003cfigcaption class=\"wp-caption-text\">Starting in March, speed cameras will be installed at different locations around San Francisco. Advocates hope it’ll make San Francisco streets safer. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>PG&E spokesperson Megan McFarland said that the San Francisco Public Utilities Commission is requesting to install the cameras under a “\u003ca href=\"https://www.pge.com/assets/pge/docs/about/doing-business-with-pge/wd-tariff.pdf\">wholesale distribution tariff\u003c/a>,” as opposed to under retail service, and that requires extra steps to “ensure community safety.”\u003c/p>\n\u003cp>“These types of connections are not allowed under the wholesale distribution tariff. PG&E agreed to provide SFPUC with an exception to the wholesale tariff and allow SFPUC to apply for wholesale service for the speed cameras — while PG&E negotiates an agreement to expedite this process in the future,” McFarland said.\u003c/p>\n\u003cp>According to McFarland, PG&E has provided the San Francisco Public Utilities Commission with a list of requirements for the safe installation of cameras, including “submitting requests through their online portal and providing a badge number for which speed cameras will be installed on which assets.”\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“Once we have this information, PG&E looks forward to proceeding with this project safely and efficiently,” McFarland said.\u003c/p>\n\u003cp>AB 645 mandates that newly installed cameras must give out $0 warning citations for at least 60 days before they begin to issue citations. Currently, just 18 of the system’s total 33 cameras are operational. The system launched on March 20 with 12 cameras.\u003c/p>\n\u003cp>Hake said the agency will wait until all 33 of the cameras pass the 60-day warning period before issuing citations to avoid potential confusion among drivers.\u003c/p>\n\u003cp>“ Our intent from the beginning of the program has always been to have one moment when every camera switches from the warning period to the citation period,” Hake said.\u003c/p>\n\u003cp>SFMTA has said that speed is the\u003ca href=\"https://www.sfmta.com/media/39052/download?inline\"> leading cause of death\u003c/a> and serious injury on San Francisco’s streets, and that speed safety cameras are a “proven tool to address excessive speeding and reduce severe and fatal injury traffic collisions.”\u003c/p>\n\u003cp>Six pedestrians have been killed in San Francisco so far this year. One was fatally struck by a hit-and-run driver in the city’s Bayview neighborhood this week.\u003c/p>\n\u003cfigure id=\"attachment_12022941\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12022941\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-15_qed-1.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-15_qed-1.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-15_qed-1-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-15_qed-1-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-15_qed-1-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-15_qed-1-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/250107-PedestrianDeathStepback-15_qed-1-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A memorial sign hangs at the site of San Francisco’s first pedestrian fatality of 2025 at the intersection of Colby Street and Silver Avenue in the Portola neighborhood of San Francisco on Jan. 7, 2025. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Since 2014, San Francisco has had a goal of \u003ca href=\"https://www.kqed.org/news/12010882/tragic-sf-pedestrian-death-raises-question-vision-zero-failure\">zero traffic deaths\u003c/a> in the city, but 2024 was \u003ca href=\"https://www.kqed.org/news/12020559/can-san-francisco-stop-traffic-violence-so-far-efforts-failing\">the deadliest year on city streets\u003c/a> for nearly 2 decades, with the city recording 42 traffic fatalities that year.\u003c/p>\n\u003cp>“Every day these aren’t fully activated is painful because we know how high the stakes are,” said Jodie Medeiros, the executive director of Walk SF, “Speed kills. We desperately need speed cameras to start doing their job in reducing dangerous driver behavior and saving lives.”\u003c/p>\n\u003cp>Hake said the cameras are currently recording about 1,000 warnings a day.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“ The overall goal here is changing behavior. We’re not trying to issue citations,” Hake said. “So we see this warning period as an opportunity to just continue to spread the word,”\u003c/p>\n\u003cp>Once all cameras begin issuing citations, motorists caught driving 11 miles per hour to 15 miles per hour over the posted speed limit will receive a $50 citation.\u003c/p>\n\u003cp>Citations can reach up to $500 if a motorist is caught driving over 100 mph. In October of last year, SFMTA contracted Verra Mobility, a smart transportation company based in Mesa, Arizona, to install and maintain the cameras, as well as process the tickets issued by the cameras.\u003c/p>\n\u003cp>Hake said SFMTA is making progress towards getting all the cameras online. She said over the past week, the agency installed four additional cameras, and that they have preliminary approvals for eight more. Those should be up by the end of May, leaving the remaining cameras left to be installed in the single digits.\u003c/p>\n\u003cp>“ We know that this is life-saving technology and that every time we have a speed camera activated, it’s making the street around it much safer,” Hake said. “So we want all of our cameras to be online as quickly as we can.”\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"slug": "sfmta-launches-major-reorganization-to-address-mounting-budget-shortfall",
"title": "SFMTA Launches Major Reorganization to Address Mounting Budget Shortfall",
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"content": "\u003cp>After laying off 12 managers on Wednesday, \u003ca href=\"https://www.kqed.org/news/tag/sfmta\">the San Francisco Municipal Transportation Agency\u003c/a> is consolidating divisions as part of a restructuring effort amid a looming \u003ca href=\"https://www.kqed.org/news/12014573/sf-muni-dire-need-funding-without-cuts-could-be-devastating\">$322 million budget deficit\u003c/a>.\u003c/p>\n\u003cp>In a memo sent to staff on Friday, Director of Transportation Julie Kirschbaum said that the reorganization reduces the number of her direct reports from 10 to six.\u003c/p>\n\u003cp>“We do not have the luxury of time,” Kirschbaum wrote. “We faced immense challenges in the pandemic and navigated them with creativity and innovation. Now, San Francisco’s recovery depends on a financially stable SFMTA and a reliable, safe and clean Muni system.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/SFMTA-Agency-Divisional-Overview-April-2025-Copy.pdf\" target=\"_blank\" rel=\"noopener\"> restructuring\u003c/a> involves the creation of a new administration division led by Virginia Harmon, who is currently the interim director of SFMTA’s Office of Civil Rights.\u003c/p>\n\u003cp>Kirschbaum collapsed multiple communications offices — including the Office of the Chief Strategy Officer and the Communications, Marketing, & Outreach Division — into the Chief of Staff & External Affairs Division. Judson True will lead the new division, replacing acting Chief of Staff Kamini Lall, who will now serve as deputy chief of staff.\u003c/p>\n\u003cp>“By bringing those teams together along with our Chief of Staff office, we now have a single group focusing on how to continue to build trust with community stakeholders as well as to make sure everybody within the agency knows about all of the great work that we’re doing,” Kirschbaum told KQED.\u003c/p>\n\u003cfigure id=\"attachment_12037785\" class=\"wp-caption aligncenter\" style=\"max-width: 1200px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12037785 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/image-1.png\" alt=\"\" width=\"1200\" height=\"686\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/image-1.png 1200w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/image-1-800x457.png 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/image-1-1020x583.png 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/image-1-160x91.png 160w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\">\u003cfigcaption class=\"wp-caption-text\">The San Francisco Municipal Transportation Agency’s organizational chart as of Jan. 14, 2025. \u003ccite>(SFMTA)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp> \u003c/p>\n\u003cfigure id=\"attachment_12037784\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12037784\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/Untitled-design-5.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/Untitled-design-5.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/Untitled-design-5-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/Untitled-design-5-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/Untitled-design-5-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/Untitled-design-5-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/Untitled-design-5-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">The San Francisco Municipal Transportation Agency’s organizational chart as of April 28, 2025. \u003ccite>(SFMTA Staff Memo April 25, 2025)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>In a Wednesday staff memo announcing the release of 12 managers, Kirschbaum said the main goal of the restructuring was to reduce redundancies within the agency.\u003c/p>\n\u003cp>“These changes are necessary to reduce duplicative roles and the confusion that comes from overlapping and unclear responsibilities,” she wrote.[aside postID=news_12035348 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2023/11/230921-TaxiDriver-10-BL-1020x680.jpg']Other divisions that have been absorbed or consolidated include Human Resources, which is moving under the new Administration Division; Finance & IT, which will become the Finance Division; and Taxis, Access & Mobility Services, which will now be under the Streets Division.\u003c/p>\n\u003cp>The restructuring announcement comes just after Kirschbaum’s term hit the 100-day mark. She previously served as acting director of transportation until Mayor Daniel Lurie appointed her to the position permanently in February.\u003c/p>\n\u003cp>Her biggest challenge is the $50 million deficit for the 2025–26 fiscal year, which she described in the Friday staff memo as the agency’s “most formidable task.” The deficit could balloon to $322 million by the 2026–27 fiscal year, which could force SFMTA to make major cuts and hike service fees, in addition to those already approved earlier this month.\u003c/p>\n\u003cp>The consolidated Finance Division will have a new unit focused on revenue growth, Kirschbaum said in the Friday staff memo. She said the team will “build strong partnerships and drive the complex analytical work required to pick up where the Muni Funding Working Group left off to work toward a balanced budget.”\u003c/p>\n\u003cp>“The safety of everyone using our streets depends on our delivery of multimodal improvements across the city. We need to organize our work to meet these goals,” she wrote.\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>After laying off 12 managers on Wednesday, \u003ca href=\"https://www.kqed.org/news/tag/sfmta\">the San Francisco Municipal Transportation Agency\u003c/a> is consolidating divisions as part of a restructuring effort amid a looming \u003ca href=\"https://www.kqed.org/news/12014573/sf-muni-dire-need-funding-without-cuts-could-be-devastating\">$322 million budget deficit\u003c/a>.\u003c/p>\n\u003cp>In a memo sent to staff on Friday, Director of Transportation Julie Kirschbaum said that the reorganization reduces the number of her direct reports from 10 to six.\u003c/p>\n\u003cp>“We do not have the luxury of time,” Kirschbaum wrote. “We faced immense challenges in the pandemic and navigated them with creativity and innovation. Now, San Francisco’s recovery depends on a financially stable SFMTA and a reliable, safe and clean Muni system.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/SFMTA-Agency-Divisional-Overview-April-2025-Copy.pdf\" target=\"_blank\" rel=\"noopener\"> restructuring\u003c/a> involves the creation of a new administration division led by Virginia Harmon, who is currently the interim director of SFMTA’s Office of Civil Rights.\u003c/p>\n\u003cp>Kirschbaum collapsed multiple communications offices — including the Office of the Chief Strategy Officer and the Communications, Marketing, & Outreach Division — into the Chief of Staff & External Affairs Division. Judson True will lead the new division, replacing acting Chief of Staff Kamini Lall, who will now serve as deputy chief of staff.\u003c/p>\n\u003cp>“By bringing those teams together along with our Chief of Staff office, we now have a single group focusing on how to continue to build trust with community stakeholders as well as to make sure everybody within the agency knows about all of the great work that we’re doing,” Kirschbaum told KQED.\u003c/p>\n\u003cfigure id=\"attachment_12037785\" class=\"wp-caption aligncenter\" style=\"max-width: 1200px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12037785 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/image-1.png\" alt=\"\" width=\"1200\" height=\"686\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/image-1.png 1200w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/image-1-800x457.png 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/image-1-1020x583.png 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/image-1-160x91.png 160w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\">\u003cfigcaption class=\"wp-caption-text\">The San Francisco Municipal Transportation Agency’s organizational chart as of Jan. 14, 2025. \u003ccite>(SFMTA)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp> \u003c/p>\n\u003cfigure id=\"attachment_12037784\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12037784\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/Untitled-design-5.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/Untitled-design-5.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/Untitled-design-5-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/Untitled-design-5-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/Untitled-design-5-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/Untitled-design-5-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/04/Untitled-design-5-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">The San Francisco Municipal Transportation Agency’s organizational chart as of April 28, 2025. \u003ccite>(SFMTA Staff Memo April 25, 2025)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>In a Wednesday staff memo announcing the release of 12 managers, Kirschbaum said the main goal of the restructuring was to reduce redundancies within the agency.\u003c/p>\n\u003cp>“These changes are necessary to reduce duplicative roles and the confusion that comes from overlapping and unclear responsibilities,” she wrote.\u003c/p>\u003c/div>",
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"info": "\u003cem>Code Switch\u003c/em>, which listeners will hear in the first part of the hour, has fearless and much-needed conversations about race. Hosted by journalists of color, the show tackles the subject of race head-on, exploring how it impacts every part of society — from politics and pop culture to history, sports and more.\u003cbr />\u003cbr />\u003cem>Life Kit\u003c/em>, which will be in the second part of the hour, guides you through spaces and feelings no one prepares you for — from finances to mental health, from workplace microaggressions to imposter syndrome, from relationships to parenting. The show features experts with real world experience and shares their knowledge. Because everyone needs a little help being human.\u003cbr />\u003cbr />\u003ca href=\"https://www.npr.org/podcasts/510312/codeswitch\">\u003cem>Code Switch\u003c/em> offical site and podcast\u003c/a>\u003cbr />\u003ca href=\"https://www.npr.org/lifekit\">\u003cem>Life Kit\u003c/em> offical site and podcast\u003c/a>\u003cbr />",
"airtime": "SUN 9pm-10pm",
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"meta": {
"site": "radio",
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},
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"rss": "https://feeds.npr.org/510312/podcast.xml"
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},
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"id": "commonwealth-club",
"title": "Commonwealth Club of California Podcast",
"info": "The Commonwealth Club of California is the nation's oldest and largest public affairs forum. As a non-partisan forum, The Club brings to the public airwaves diverse viewpoints on important topics. The Club's weekly radio broadcast - the oldest in the U.S., dating back to 1924 - is carried across the nation on public radio stations and is now podcasting. Our website archive features audio of our recent programs, as well as selected speeches from our long and distinguished history. This podcast feed is usually updated twice a week and is always un-edited.",
"airtime": "THU 10pm, FRI 1am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Commonwealth-Club-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.commonwealthclub.org/podcasts",
"meta": {
"site": "news",
"source": "Commonwealth Club of California"
},
"link": "/radio/program/commonwealth-club",
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"google": "https://podcasts.google.com/feed/aHR0cDovL3d3dy5jb21tb253ZWFsdGhjbHViLm9yZy9hdWRpby9wb2RjYXN0L3dlZWtseS54bWw",
"tuneIn": "https://tunein.com/radio/Commonwealth-Club-of-California-p1060/"
}
},
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"id": "forum",
"title": "Forum",
"tagline": "The conversation starts here",
"info": "KQED’s live call-in program discussing local, state, national and international issues, as well as in-depth interviews.",
"airtime": "MON-FRI 9am-11am, 10pm-11pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Forum-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Forum with Mina Kim and Alexis Madrigal",
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"source": "kqed",
"order": 9
},
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"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM5NTU3MzgxNjMz",
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},
"freakonomics-radio": {
"id": "freakonomics-radio",
"title": "Freakonomics Radio",
"info": "Freakonomics Radio is a one-hour award-winning podcast and public-radio project hosted by Stephen Dubner, with co-author Steve Levitt as a regular guest. It is produced in partnership with WNYC.",
"imageSrc": "https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/05/freakonomicsRadio.png",
"officialWebsiteLink": "http://freakonomics.com/",
"airtime": "SUN 1am-2am, SAT 3pm-4pm",
"meta": {
"site": "radio",
"source": "WNYC"
},
"link": "/radio/program/freakonomics-radio",
"subscribe": {
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"apple": "https://itunes.apple.com/us/podcast/freakonomics-radio/id354668519",
"tuneIn": "https://tunein.com/podcasts/WNYC-Podcasts/Freakonomics-Radio-p272293/",
"rss": "https://feeds.feedburner.com/freakonomicsradio"
}
},
"fresh-air": {
"id": "fresh-air",
"title": "Fresh Air",
"info": "Hosted by Terry Gross, \u003cem>Fresh Air from WHYY\u003c/em> is the Peabody Award-winning weekday magazine of contemporary arts and issues. One of public radio's most popular programs, Fresh Air features intimate conversations with today's biggest luminaries.",
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"link": "/radio/program/fresh-air",
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"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=214089682&at=11l79Y&ct=nprdirectory",
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"rss": "https://feeds.npr.org/381444908/podcast.xml"
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"id": "here-and-now",
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"info": "A live production of NPR and WBUR Boston, in collaboration with stations across the country, Here & Now reflects the fluid world of news as it's happening in the middle of the day, with timely, in-depth news, interviews and conversation. Hosted by Robin Young, Jeremy Hobson and Tonya Mosley.",
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"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Here-And-Now-Podcast-Tile-360x360-1.jpg",
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"rss": "https://feeds.npr.org/510051/podcast.xml"
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},
"hidden-brain": {
"id": "hidden-brain",
"title": "Hidden Brain",
"info": "Shankar Vedantam uses science and storytelling to reveal the unconscious patterns that drive human behavior, shape our choices and direct our relationships.",
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"airtime": "SUN 7pm-8pm",
"meta": {
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"source": "NPR"
},
"link": "/radio/program/hidden-brain",
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"rss": "https://feeds.npr.org/510308/podcast.xml"
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},
"how-i-built-this": {
"id": "how-i-built-this",
"title": "How I Built This with Guy Raz",
"info": "Guy Raz dives into the stories behind some of the world's best known companies. How I Built This weaves a narrative journey about innovators, entrepreneurs and idealists—and the movements they built.",
"imageSrc": "https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/05/howIBuiltThis.png",
"officialWebsiteLink": "https://www.npr.org/podcasts/510313/how-i-built-this",
"airtime": "SUN 7:30pm-8pm",
"meta": {
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"source": "npr"
},
"link": "/radio/program/how-i-built-this",
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"npr": "https://rpb3r.app.goo.gl/3zxy",
"apple": "https://itunes.apple.com/us/podcast/how-i-built-this-with-guy-raz/id1150510297?mt=2",
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"rss": "https://feeds.npr.org/510313/podcast.xml"
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},
"hyphenacion": {
"id": "hyphenacion",
"title": "Hyphenación",
"tagline": "Where conversation and cultura meet",
"info": "What kind of no sabo word is Hyphenación? For us, it’s about living within a hyphenation. Like being a third-gen Mexican-American from the Texas border now living that Bay Area Chicano life. Like Xorje! Each week we bring together a couple of hyphenated Latinos to talk all about personal life choices: family, careers, relationships, belonging … everything is on the table. ",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/03/Hyphenacion_FinalAssets_PodcastTile.png",
"imageAlt": "KQED Hyphenación",
"officialWebsiteLink": "/podcasts/hyphenacion",
"meta": {
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"order": 15
},
"link": "/podcasts/hyphenacion",
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"spotify": "https://open.spotify.com/show/2p3Fifq96nw9BPcmFdIq0o?si=39209f7b25774f38",
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"amazon": "https://music.amazon.com/podcasts/6c3dd23c-93fb-4aab-97ba-1725fa6315f1/hyphenaci%C3%B3n",
"rss": "https://feeds.megaphone.fm/KQINC2275451163"
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},
"jerrybrown": {
"id": "jerrybrown",
"title": "The Political Mind of Jerry Brown",
"tagline": "Lessons from a lifetime in politics",
"info": "The Political Mind of Jerry Brown brings listeners the wisdom of the former Governor, Mayor, and presidential candidate. Scott Shafer interviewed Brown for more than 40 hours, covering the former governor's life and half-century in the political game – and Brown has some lessons he'd like to share. ",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-Political-Mind-of-Jerry-Brown-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED The Political Mind of Jerry Brown",
"officialWebsiteLink": "/podcasts/jerrybrown",
"meta": {
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"source": "kqed",
"order": 18
},
"link": "/podcasts/jerrybrown",
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"apple": "https://itunes.apple.com/us/podcast/id1492194549",
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}
},
"latino-usa": {
"id": "latino-usa",
"title": "Latino USA",
"airtime": "MON 1am-2am, SUN 6pm-7pm",
"info": "Latino USA, the radio journal of news and culture, is the only national, English-language radio program produced from a Latino perspective.",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/latinoUsa.jpg",
"officialWebsiteLink": "http://latinousa.org/",
"meta": {
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},
"link": "/radio/program/latino-usa",
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"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=79681317&at=11l79Y&ct=nprdirectory",
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"rss": "https://feeds.npr.org/510016/podcast.xml"
}
},
"marketplace": {
"id": "marketplace",
"title": "Marketplace",
"info": "Our flagship program, helmed by Kai Ryssdal, examines what the day in money delivered, through stories, conversations, newsworthy numbers and more. Updated Monday through Friday at about 3:30 p.m. PT.",
"airtime": "MON-FRI 4pm-4:30pm, MON-WED 6:30pm-7pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Marketplace-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.marketplace.org/",
"meta": {
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"source": "American Public Media"
},
"link": "/radio/program/marketplace",
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"rss": "https://feeds.publicradio.org/public_feeds/marketplace-pm/rss/rss"
}
},
"masters-of-scale": {
"id": "masters-of-scale",
"title": "Masters of Scale",
"info": "Masters of Scale is an original podcast in which LinkedIn co-founder and Greylock Partner Reid Hoffman sets out to describe and prove theories that explain how great entrepreneurs take their companies from zero to a gazillion in ingenious fashion.",
"airtime": "Every other Wednesday June 12 through October 16 at 8pm (repeats Thursdays at 2am)",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Masters-of-Scale-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://mastersofscale.com/",
"meta": {
"site": "radio",
"source": "WaitWhat"
},
"link": "/radio/program/masters-of-scale",
"subscribe": {
"apple": "http://mastersofscale.app.link/",
"rss": "https://rss.art19.com/masters-of-scale"
}
},
"mindshift": {
"id": "mindshift",
"title": "MindShift",
"tagline": "A podcast about the future of learning and how we raise our kids",
"info": "The MindShift podcast explores the innovations in education that are shaping how kids learn. Hosts Ki Sung and Katrina Schwartz introduce listeners to educators, researchers, parents and students who are developing effective ways to improve how kids learn. We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Mindshift-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED MindShift: How We Will Learn",
"officialWebsiteLink": "/mindshift/",
"meta": {
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"source": "kqed",
"order": 12
},
"link": "/podcasts/mindshift",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/mindshift-podcast/id1078765985",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM1NzY0NjAwNDI5",
"npr": "https://www.npr.org/podcasts/464615685/mind-shift-podcast",
"stitcher": "https://www.stitcher.com/podcast/kqed/stories-teachers-share",
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}
},
"morning-edition": {
"id": "morning-edition",
"title": "Morning Edition",
"info": "\u003cem>Morning Edition\u003c/em> takes listeners around the country and the world with multi-faceted stories and commentaries every weekday. Hosts Steve Inskeep, David Greene and Rachel Martin bring you the latest breaking news and features to prepare you for the day.",
"airtime": "MON-FRI 3am-9am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Morning-Edition-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/morning-edition/",
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"link": "/radio/program/morning-edition"
},
"onourwatch": {
"id": "onourwatch",
"title": "On Our Watch",
"tagline": "Deeply-reported investigative journalism",
"info": "For decades, the process for how police police themselves has been inconsistent – if not opaque. In some states, like California, these proceedings were completely hidden. After a new police transparency law unsealed scores of internal affairs files, our reporters set out to examine these cases and the shadow world of police discipline. On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. Is it the officers, or the public they've sworn to serve?",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/On-Our-Watch-Podcast-Tile-703x703-1.jpg",
"imageAlt": "On Our Watch from NPR and KQED",
"officialWebsiteLink": "/podcasts/onourwatch",
"meta": {
"site": "news",
"source": "kqed",
"order": 11
},
"link": "/podcasts/onourwatch",
"subscribe": {
"apple": "https://podcasts.apple.com/podcast/id1567098962",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5ucHIub3JnLzUxMDM2MC9wb2RjYXN0LnhtbD9zYz1nb29nbGVwb2RjYXN0cw",
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"spotify": "https://open.spotify.com/show/0OLWoyizopu6tY1XiuX70x",
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"stitcher": "https://www.stitcher.com/show/on-our-watch",
"rss": "https://feeds.npr.org/510360/podcast.xml"
}
},
"on-the-media": {
"id": "on-the-media",
"title": "On The Media",
"info": "Our weekly podcast explores how the media 'sausage' is made, casts an incisive eye on fluctuations in the marketplace of ideas, and examines threats to the freedom of information and expression in America and abroad. For one hour a week, the show tries to lift the veil from the process of \"making media,\" especially news media, because it's through that lens that we see the world and the world sees us",
"airtime": "SUN 2pm-3pm, MON 12am-1am",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/onTheMedia.png",
"officialWebsiteLink": "https://www.wnycstudios.org/shows/otm",
"meta": {
"site": "news",
"source": "wnyc"
},
"link": "/radio/program/on-the-media",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/on-the-media/id73330715?mt=2",
"tuneIn": "https://tunein.com/radio/On-the-Media-p69/",
"rss": "http://feeds.wnyc.org/onthemedia"
}
},
"pbs-newshour": {
"id": "pbs-newshour",
"title": "PBS NewsHour",
"info": "Analysis, background reports and updates from the PBS NewsHour putting today's news in context.",
"airtime": "MON-FRI 3pm-4pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/PBS-News-Hour-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.pbs.org/newshour/",
"meta": {
"site": "news",
"source": "pbs"
},
"link": "/radio/program/pbs-newshour",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/pbs-newshour-full-show/id394432287?mt=2",
"tuneIn": "https://tunein.com/radio/PBS-NewsHour---Full-Show-p425698/",
"rss": "https://www.pbs.org/newshour/feeds/rss/podcasts/show"
}
},
"perspectives": {
"id": "perspectives",
"title": "Perspectives",
"tagline": "KQED's series of daily listener commentaries since 1991",
"info": "KQED's series of daily listener commentaries since 1991.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/01/Perspectives_Tile_Final.jpg",
"officialWebsiteLink": "/perspectives/",
"meta": {
"site": "radio",
"source": "kqed",
"order": 14
},
"link": "/perspectives",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/id73801135",
"npr": "https://www.npr.org/podcasts/432309616/perspectives",
"rss": "https://ww2.kqed.org/perspectives/category/perspectives/feed/",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly93dzIua3FlZC5vcmcvcGVyc3BlY3RpdmVzL2NhdGVnb3J5L3BlcnNwZWN0aXZlcy9mZWVkLw"
}
},
"planet-money": {
"id": "planet-money",
"title": "Planet Money",
"info": "The economy explained. Imagine you could call up a friend and say, Meet me at the bar and tell me what's going on with the economy. Now imagine that's actually a fun evening.",
"airtime": "SUN 3pm-4pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/planetmoney.jpg",
"officialWebsiteLink": "https://www.npr.org/sections/money/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/planet-money",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/M4f5",
"apple": "https://itunes.apple.com/us/podcast/planet-money/id290783428?mt=2",
"tuneIn": "https://tunein.com/podcasts/Business--Economics-Podcasts/Planet-Money-p164680/",
"rss": "https://feeds.npr.org/510289/podcast.xml"
}
},
"politicalbreakdown": {
"id": "politicalbreakdown",
"title": "Political Breakdown",
"tagline": "Politics from a personal perspective",
"info": "Political Breakdown is a new series that explores the political intersection of California and the nation. Each week hosts Scott Shafer and Marisa Lagos are joined with a new special guest to unpack politics -- with personality — and offer an insider’s glimpse at how politics happens.",
"airtime": "THU 6:30pm-7pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Political-Breakdown-2024-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Political Breakdown",
"officialWebsiteLink": "/podcasts/politicalbreakdown",
"meta": {
"site": "radio",
"source": "kqed",
"order": 5
},
"link": "/podcasts/politicalbreakdown",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/political-breakdown/id1327641087",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM5Nzk2MzI2MTEx",
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