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SF Taxi Drivers Are Still Waiting for Loan Relief for Their City-Purchased Medallions

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A man drives a vehicle with a person in the backseat while an item hanging from the rearview mirror blows in the breeze from an open window.
Ali Asghar drives passengers Bianca Perkins and Natalie McElroy to downtown San Francisco after picking them up at San Francisco International Airport on Sept. 25, 2023. Monday's are often better days for taxi pickups, so Asghar waited about three hours for these passengers. (Beth LaBerge/KQED)

When Uber and Lyft elbowed their way into the cab business back in the mid-2000s, taxi drivers fought back and demanded debt relief from the cities that sold them cab permits, known as medallions, for hundreds of thousands of dollars.

The new “ride-sharing” apps, which weren’t required to buy medallions, drove down business for taxi drivers — and those drivers wanted and needed restitution from the city.

Today, taxi drivers — many of whom are immigrants and people of color — are still awaiting relief to pay off loans for their taxi medallions that the city sold to hundreds of drivers starting in 2010.

At the same time, another threat to San Francisco’s cab business looms: robotaxis.

Six days a week, Ali Asghar wakes up and commutes from Richmond to the San Francisco International Airport. Each time, he’ll clock in through an app, placing him in a queue of taxi drivers waiting their turn to pick up a passenger from SFO.

A man stands in front of a vehicle with the hood open while holding a long, thin piece of metal to test the level of oil.
Ali Asghar checks his oil outside his home in Richmond on Sept. 30, 2023. (Beth LaBerge/KQED)
Left: A man holds a phone that displays the number '133' while sitting in the driver's seat of a vehicle. Right: A man waves at a taxi while walking through a parking lot.
Left: Asghar checks his number in line, which is currently at 133, at the taxi staging lot outside San Francisco International Airport on Sept. 21, 2023. He often waits several hours at this lot for his turn in line to pick up a passenger at the airport. Right: Asghar waves to a friend in their vehicle while walking around the taxi staging lot. (Beth LaBerge/KQED)

On a recent weekday morning, he logged in at 7 a.m. and already there were 106 drivers ahead of him, meaning he’d likely have to wait two or three hours before he could pull around and pick up an airport passenger.


While waiting, Ali and the other SFO taxi drivers often hang out in a nearby parking lot, passing hours with card games, snacks and cigarettes. But they’d all prefer to be on the road earning money.

“We’re very lucky to make three trips in a day now,” Asghar said one morning from the taxi lot at SFO.

A man talks to another person in a parking lot as the sun sets.
Asghar talks to a fellow driver at the taxi staging lot. (Beth LaBerge/KQED)

In 2010, former San Francisco mayor Gavin Newsom brought the medallion model to San Francisco, which had been used in places like New York City and Chicago. The idea would be to have the city sell the medallions to cab drivers, streamlining the city’s free but long waitlist-based process to get a cab permit while also boosting the city’s budget. San Francisco Credit Union stepped in as the lender to help drivers purchase the medallions.

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At the time, around 700 taxi drivers bought the medallions at $250,000 a piece, bringing in millions of dollars for the city. At first, the investment paid off for many drivers, who could make back the money and even lease out their medallion to other cab drivers to retire.

“It used to be that you work hard, you help serve the city, and then you’re rewarded. And back then, we were making money because there were no other apps around us,” said Asghar, originally from Pakistan. “The city said if it did not work out, [they’d] we’ll buy back the medallion.”

A yellow taxi sits in the foreground with red, yellow, and blue taxis sit in lanes in the background in an underground space.
Taxi drivers fill a second taxi lot at San Francisco International Airport on Sept. 22, 2023. After waiting at the lot outside of the airport, drivers enter a second waiting area before being dispatched to the terminals to pick up passengers. (Beth LaBerge/KQED)

Before ride-hailing apps Uber and Lyft began offering cheaper ride options without being required by the city to purchase a medallion to operate, Asghar said he could get dozens of cab rides in a day.

Then, in 2018, the San Francisco Federal Credit Union sued the city, alleging that it broke its contract by failing to maintain a viable market for medallions.

Meanwhile, many Bay Area taxi drivers have defaulted on their medallion mortgages, and those who have not, struggle to stay afloat.

A view from a taxi window of six protesters holding signs.
Taxi driver Ali Asghar (left) and his son, Ihsan, protest with other drivers outside City Hall in San Francisco on Dec. 7, 2021, to demand loan forgiveness on taxi medallions. (Beth LaBerge/KQED)

“Slowly, we lost our business. I didn’t know what to do. I have five kids, me and my wife,” Asghar said. “Since these apps came, and now that driverless apps are here, who’s going to help us?”

The city transit agency and the SF Credit Union are still in negotiations over loan forgiveness programs to this day.

“SFMTA is still considering all of its options in the course of the ongoing mediation with SFFCU and is not considering an approach outside of the mediation context at this time,” said Stephen Chun, a spokesperson for SFMTA, in an email.

When asked why San Francisco hasn’t been able to follow other cities in lowering medallion debt, Chun wrote that there are “differences in the medallion market and lending environment between SF and NY that make it difficult to develop a similar program.”

Asghar can’t simply switch over to Lyft or Uber or another competitor. He’s saddled with a $1,777 monthly loan payment to pay off the medallion, along with a $900 monthly fee to pay for the FlyWheel logo on his cab.

He estimates paying off the medallion will now take about 12 years if the rates of ridership don’t drop even further, as opposed to not having any mortgage for the permit before, and that’s only if he sticks with his 14-hours/day, six-days/week work schedule.

A man stands on a red prayer mat, hands held to his head, sandals on the pavement nearby. A red vehicle is parked to the left inside a fenced area in front of an airline building.
Asghar takes a moment to pray at the taxi staging lot on Sept. 25, 2023. (Beth LaBerge/KQED)

As drivers continue to work to pay off their debt, the value of these once-coveted medallions has plummeted.

There were 848 medallions renewed for the 2023-24 fiscal year, compared with 1,329 in 2019-20, according to data from San Francisco Municipal Transportation Authority.

But no new medallion has been purchased in San Francisco since 2016.

Since 2019, the number of actual taxi drivers in San Francisco has dropped about 25%.

Any dreams Asghar had of passing down the medallion to his son have been ditched. Asghar, who has driven taxis in the Bay Area for 20 years, said he no longer sees a future for any of his five children in the industry.

A teenager holds a young girl in the background while a man talks, out of focus, to someone outside of the frame.
Ali Asghar talks with a friend while his son Ihsan, 18, holds his youngest daughter Alishba, 7, outside their home in Richmond on Sept. 30, 2023. (Beth LaBerge/KQED)
Left: A man holds a young girl wearing a hijab on a suburban street. Right: A man washes the front of a vehicle while a young girl sprays water from a hose to remove the soap suds.
Left: Asghar holds his youngest daughter, Alishba, outside his home. Right: Asghar washes his daughter’s car, a former taxi of his, with his youngest daughter, Alishba. (Beth LaBerge/KQED)

Ihsan, Asghar’s 18-year-old son, works as an Amazon delivery driver at night when he’s not taking college classes. He’s working towards becoming a neurosonographer. But he also shares dreams with his father to spend more time together as a family.

“Nobody should have to work that much just to provide for your family. My dad used to take me on rides when I was younger, but I see how it is now. The medallion is over your head, so you can’t enjoy all these things,” said Ihsan. “If they just got some relief, we could spend more time together and make plans as a family.”

A man sits in the backseat of a vehicle with a beam of sunset light highlighting a portion of his face.
Asghar rests in his taxi as the sun goes down at the taxi staging lot. (Beth LaBerge/KQED)

Today, San Francisco is the world’s testing ground for driverless taxis, which have already seen their share of ups and downs.

Asghar was actually working, he said, when he witnessed a high-profile driverless vehicle accident recently in San Francisco, where a pedestrian was hit by a regular car and thrown in front of a Cruise robotaxi, which then dragged the victim several feet forward in the street.

It was the type of scenario that members of the San Francisco Taxi Workers Alliance were calling attention to during a protest this summer outside the headquarters of the California Public Utilities Commission. In June, CPUC voted to allow Cruise and Waymo to add as many driverless taxis in the city as they want.

A white driverless vehicle drives on a city street.
A Waymo vehicle drives through Downtown San Francisco on Nov. 2, 2023. (Beth LaBerge/KQED)

Since the accident, the California DMV and CPUC have called on Cruise to suspend its robotaxi service, and the company has temporarily pulled all of its vehicles off the road nationwide.

But other autonomous vehicle companies, like Waymo and Zoox, have kept their fleets running in San Francisco.

San Francisco has not yet agreed to permit robotaxi company Waymo to operate out of San Francisco International Airport, where Ali typically works. But conversations about airport access are underway between the company and city officials, and Waymo has already started doing pickups and dropoffs from the airport in Phoenix, Arizona.


“We need our city to figure this out,” Asghar said. “We need some relief and a fair income to feed our families. Everyone knows what’s going on, we are crying and begging.”

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