Former Uber security professionals told Reveal from The Center for Investigative Reporting that the ride-hailing company continued to allow broad access to users’ information after it assured the public it had strict policies prohibiting access. (Animation by Morgan Schweitzer)
This story was produced by Reveal from The Center for Investigative Reporting, a nonprofit news organization based in the San Francisco Bay Area. Learn more atrevealnews.org and subscribe to the Reveal podcast, produced with PRX, atrevealnews.org/podcast.
For anyone who’s snagged a ride with Uber, Ward Spangenberg has a warning: Your personal information is not safe.
Internal Uber employees helped ex-boyfriends stalk their ex-girlfriends and searched for the trip information of celebrities such as Beyoncé, the company’s former forensic investigator said.
“Uber’s lack of security regarding its customer data was resulting in Uber employees being able to track high profile politicians, celebrities, and even personal acquaintances of Uber employees, including ex-boyfriends/girlfriends, and ex-spouses,” Spangenberg wrote in a court declaration, signed in October under penalty of perjury.
After news broke two years ago that executives were using the company’s “God View” feature to track customers in real time without their permission, Uber insisted it had strict policies that prohibited employees from accessing users’ trip information with limited exceptions.
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But five former Uber security professionals told Reveal from The Center for Investigative Reporting that the company continued to allow broad access even after those assurances.
Thousands of employees throughout the company, they said, could get details of where and when each customer travels. Those revelations could be especially relevant now that Uber has begun collecting location information even after a trip ends.
Spangenberg is suing the San Francisco-based ride-hailing behemoth for age discrimination (he’s 45) and whistleblower retaliation. He has worked information security jobs for a variety of tech companies. Uber tasked him with helping develop security procedures and responding to problems from around the world.
In addition to the security vulnerabilities, Spangenberg said Uber deleted files it was legally obligated to keep. And during government raids of foreign Uber offices, he said the company remotely encrypted its computers to prevent authorities from gathering information.
After beginning in March 2015, Spangenberg said he frequently objected to what he believed were reckless and illegal practices, and Uber fired him 11 months later.
“I also reported that Uber's lack of security, and allowing all employees to access this information (as opposed to a small security team) was resulting in a violation of governmental regulations regarding data protection and consumer privacy rights,” he stated in the declaration, referring to requirements that companies notify consumers of any breach of personal information.
Michael Sierchio, a tech industry veteran who was a senior security engineer at Uber from early 2015 until June of this year, agreed that Uber had particularly weak protections for private information.
“When I was at the company, you could stalk an ex or look up anyone’s ride with the flimsiest of justifications,” he said. “It didn’t require anyone’s approval."
In a statement, Uber said it maintains strict policies to protect customer data and comply with legal proceedings. It acknowledged that it had fired employees for improper access, putting the number at “fewer than 10.”
“We have hundreds of security and privacy experts working around the clock to protect our data,” Uber said in a statement.
Ward Spangenberg, who was hired by Uber in March 2015, says he frequently objected to what he believed were reckless and illegal practices. Spangenberg was fired and is now suing the ride-hailing behemoth. (Courtesy of Ward Spangenberg/Reveal)
“This includes enforcing strict policies and technical controls to limit access to user data to authorized employees solely for purposes of their job responsibilities, and all potential violations are quickly and thoroughly investigated,” the company said.
Uber would not give more details on its technical controls. In practice, the security sources said, Uber’s policy basically relies on the honor system. Employees must agree not to abuse their access. But the company doesn’t actually prevent employees from getting and misusing the private information in the first place, the security sources said.
Uber has a history of data problems
As Uber has rapidly grown to more than 40 million users worldwide, the gig-economy giant has also been dogged by leaks, hacks and privacy scandals.
In 2014, BuzzFeed reported that an Uber official had tracked its reporter’s movements without her permission, around the same time another executive suggested digging up dirt on critical journalists. The controversy -- and an entrepreneur’s claim that he was tracked as well -- drew attention to the company’s internal God View tool, which provided a real-time aerial view of Uber cars in a city and details of who was inside of them.
It later came out that a data breach that year exposed the personal information of more than 100,000 drivers.
After the embarrassments of 2014, Uber hired chief security officer Joe Sullivan, a prominent tech figure who previously held that post at Facebook and used to be a federal prosecutor. His team drew heavily from Facebook, including chief information security officer John “Four” Flynn.
The Federal Trade Commission, the consumer protection agency, is investigating Uber’s information security practices and recently deposed Sullivan, according to security sources.
Spangenberg and Sierchio -- as well as three other former Uber security professionals granted anonymity to confirm their accounts -- describe a startup culture that pushed back against security protections in favor of unbridled growth.
“Early on, ‘growth at all costs’ was the mantra, so you can imagine that security was an afterthought,” said Sierchio, whose tech career includes designing video games for Atari in the early 1980s.
Even after Uber assembled a security team, the pushback continued when employees raised concerns, he said.
“One of the things I was told is, ‘It’s not a security company,’ ” Sierchio said. Spangenberg said he was told the same thing.
As disclosures about God View sizzled on the internet in 2014, the company posted a statement saying that, “Uber has a strict policy prohibiting all employees at every level from accessing a rider or driver’s data. The only exception to this policy is for a limited set of legitimate business purposes."
Uber came under fire in 2014 for its internal “God View” feature, which provided a real-time aerial view of citywide Uber cars and details of who was inside them. (Courtesy Uber)
Lawmakers, including Sen. Al Franken, D-Minnesota, demanded details about those “legitimate business purposes.” Franken later wrote he was “concerned about the surprising lack of detail in their response.”
Sierchio, who said he was pushed out in June, said the company’s policy limiting access was “never enforced.”
After an investigation by New York Attorney General Eric Schneiderman, Uber settled in January and promised to “limit access” to real-time trip data “to designated employees with a legitimate business purpose.”
Even after the attorney general settlement, Spangenberg and Sierchio said thousands of employees could still search Uber’s database to get real-time ride information. The company said it complies with the settlement.
Uber did adopt some reforms. There was a pop-up message warning employees that their activity was being monitored, but few took it seriously, Spangenberg said. Another change flagged searches for customers considered “MVPs.” But that didn’t protect anyone not labeled an MVP, Spangenberg said.
It also changed the name of God View to Heaven View, Spangenberg said.
An internal audit team searched for abnormalities in all the database activity to nab employees tracking customer data illicitly, said Spangenberg, who assisted the investigations. Those they caught were referred to HR to be fired, he said
“If you knew what you were doing, you could get away with it forever,” Spangenberg said. “The access is always there, so it was a matter of whether you got caught in the noise.”
Many employees, Uber said, need access for reasons such as providing customer refunds and investigating traffic accidents. The company added that it blocks some teams of employees from getting the data without approval, though it did not specify which teams or how the approval process works.
Drivers’ personal details, including Social Security numbers, were also available to all Uber employees, Spangenberg said in his declaration.
Spangenberg said he argued for shutting off access to sensitive data for those who didn’t need it.
“I would say, ‘We can’t keep this information, you can’t allow this information to be stored like this, you can’t leave it all connected like this,’ ” he said.
Uber, in its statement, said, “We have made significant investment in tightening our access controls during the past several years. Allegations that simply acknowledging our policy in a pop-up window would provide access to customer data for unauthorized employees are not correct in our current environment.”
According to his lawsuit, Uber told Spangenberg he was fired for violating a code of conduct and reformatting his computer, which erases everything on it. He said he deleted and began rebuilding his laptop because it had crashed, and that it was common practice.
He also got in trouble for accessing emails that dealt with his own job performance review. Spangenberg said he was only testing out a program to search company emails. The whole thing was a pretext, he said, to get rid of him.
In court filings, Uber responded that it “generally denies each and every allegation” made by Spangenberg.
Lawsuit says Uber destroyed documents
Spangenberg accuses Uber of destroying information he believed it was obligated to preserve. “Uber routinely deleted files which were subject to litigation holds, which was another practice I objected to,” his declaration says.
A company can face legal penalties or be held in contempt of court for scrubbing evidence it was supposed to keep.
Among his duties, Spangenberg said he was also a point person when foreign government agencies raided company offices abroad.
“Uber would lock down the office and immediately cut all connectivity so that law enforcement could not access Uber's information,” his declaration states.
In May 2015, for example, the tax agency Revenu Quebec raided Uber’s Montreal office to gather evidence of tax evasion. Spangenberg said he worked from San Francisco to encrypt the office’s computers.
“My job was to just make sure that any time a laptop was seized, the protocol locked the laptops up,” he said.
Indeed, Quebec investigators -- armed with a warrant to copy information from Uber computers -- went back to a judge to say the computers had been remotely restarted and apparently encrypted, according to court records. They got permission to take the computers with them, but the machines are of little value if the information on them stays encrypted.
Efforts to encrypt data once a government search is in process “raises red flags and serious concerns,” said Judith Germano, a cybersecurity expert and former federal prosecutor.
A company could argue it was protecting sensitive information, she said. But if a judge determined it was a deliberate effort to hide evidence, the judge could impose legal sanctions or fines, and order the company to decrypt the data.
In its statement, Uber said, “We’ve had robust litigation hold procedures in place from our very first lawsuit to prevent deletion of emails relevant to ongoing litigation.” Uber said it has an obligation to protect personal information and that “we cooperate with authorities when they come to us with appropriate legal process.”
Uber challenged the Quebec search warrants in court, but in May, a Canadian judge wrote in French that Uber’s actions had “all the characteristics of an attempt to obstruct justice,” suggesting that “Uber wanted to shield evidence of its illegal conduct.” Uber is still appealing.
Looking back, Spangenberg describes a tangle of questionable practices and gaping vulnerabilities.
“The only information, truthfully, that I ever felt was safe inside of Uber is your credit card information,” he said. “Because it’s not stored by Uber.”
This story was edited by Andy Donohue and copy edited by Nadia Wynter.
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"disqusTitle": "Uber Said It Protects You From Spying, But Security Sources Say Otherwise",
"title": "Uber Said It Protects You From Spying, But Security Sources Say Otherwise",
"headTitle": "The California Report | KQED News",
"content": "\u003cp class=\"p1\">\u003cspan class=\"s1\">\u003ci>This story was produced by Reveal from The Center for Investigative Reporting, a nonprofit news organization based in the San Francisco Bay Area. Learn more at\u003c/i>\u003ca href=\"http://revealnews.org/\">\u003ci> \u003c/i>\u003cspan class=\"s3\">\u003ci>revealnews.org\u003c/i>\u003c/span>\u003c/a>\u003ci> and subscribe to the Reveal podcast, produced with PRX, at\u003c/i>\u003ca href=\"http://revealnews.org/podcast\">\u003ci> \u003c/i>\u003cspan class=\"s3\">\u003ci>revealnews.org/podcast\u003c/i>\u003c/span>\u003c/a>\u003ci>.\u003c/i>\u003c/span>\u003c/p>\n\u003cp>For anyone who’s snagged a ride with Uber, Ward Spangenberg has a warning: Your personal information is not safe.\u003c/p>\n\u003cp>Internal Uber employees helped ex-boyfriends stalk their ex-girlfriends and searched for the trip information of celebrities such as \u003ca href=\"http://www.beyonce.com/\">Beyoncé\u003c/a>, the company’s former forensic investigator said.\u003c/p>\n\u003cp>“Uber’s lack of security regarding its customer data was resulting in Uber employees being able to track high profile politicians, celebrities, and even personal acquaintances of Uber employees, including ex-boyfriends/girlfriends, and ex-spouses,” Spangenberg wrote in a \u003ca href=\"https://www.documentcloud.org/documents/3227535-Spangenberg-Declaration.html\">court declaration\u003c/a>, signed in October under penalty of perjury.\u003c/p>\n\u003cp>After news broke two years ago that executives were using the company’s “God View” feature to track customers in real time without their permission, Uber insisted it had strict policies that prohibited employees from accessing users’ trip information with limited exceptions.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>But five former Uber security professionals told Reveal from The Center for Investigative Reporting that the company continued to allow broad access even after those assurances.\u003c/p>\n\u003cp>[soundcloud url=\"https://api.soundcloud.com/tracks/297542697\" params=\"auto_play=false&hide_related=false&show_comments=true&show_user=true&show_reposts=false&visual=true\" width=\"100%\" height=\"450\" iframe=\"true\" /]\u003c/p>\n\u003cp>Thousands of employees throughout the company, they said, could get details of where and when each customer travels. Those revelations could be especially relevant now that Uber has begun collecting location information \u003ca href=\"https://techcrunch.com/2016/11/28/uber-background-location-data-collection/\">even after a trip ends\u003c/a>.\u003c/p>\n\u003cp>Spangenberg is suing the San Francisco-based ride-hailing behemoth for age discrimination (he’s 45) and whistleblower retaliation. He has worked information security jobs for a variety of tech companies. Uber \u003ca href=\"https://www.documentcloud.org/documents/3229992-Spangenberg-v-Uber-Wegley-Declaration.html#document/p3/a330016\">tasked\u003c/a> him with helping develop security procedures and responding to problems from around the world.\u003c/p>\n\u003cp>In addition to the security vulnerabilities, Spangenberg said Uber deleted files it was legally obligated to keep. And during government raids of foreign Uber offices, he said the company remotely encrypted its computers to prevent authorities from gathering information.\u003c/p>\n\u003cp>After beginning in March 2015, Spangenberg said he frequently objected to what he believed were reckless and illegal practices, and Uber fired him 11 months later.\u003c/p>\n\u003caside class=\"pullquote alignright\">'When I was at the company, you could stalk an ex or look up anyone’s ride with the flimsiest of justifications... It didn’t require anyone’s approval.'\u003ccite>Ward Spangenberg\u003c/cite>\u003c/aside>\n\u003cp>“I also reported that Uber's lack of security, and allowing all employees to access this information (as opposed to a small security team) was resulting in a violation of governmental regulations regarding data protection and consumer privacy rights,” he stated in the declaration, referring to requirements that companies notify consumers of any breach of personal information.\u003c/p>\n\u003cp>Michael Sierchio, a tech industry veteran who was a senior security engineer at Uber from early 2015 until June of this year, agreed that Uber had particularly weak protections for private information.\u003c/p>\n\u003cp>“When I was at the company, you could stalk an ex or look up anyone’s ride with the flimsiest of justifications,” he said. “It didn’t require anyone’s approval.\"\u003c/p>\n\u003cp>In a statement, Uber said it maintains strict policies to protect customer data and comply with legal proceedings. It acknowledged that it had fired employees for improper access, putting the number at “fewer than 10.”\u003c/p>\n\u003cp>“We have hundreds of security and privacy experts working around the clock to protect our data,” Uber said in a statement.\u003c/p>\n\u003cfigure id=\"attachment_11217352\" class=\"wp-caption alignright\" style=\"max-width: 800px\">\u003cimg class=\"size-medium wp-image-11217352\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/12/Ward-800x1030.jpg\" alt=\"Ward Spangenberg, who was hired by Uber in March 2015, says he frequently objected to what he believed were reckless and illegal practices. Spangenberg was fired and is now suing the ride-hailing behemoth.\" width=\"800\" height=\"1030\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-800x1030.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-160x206.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-1020x1313.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-1180x1519.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-960x1236.jpg 960w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-240x309.jpg 240w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-375x483.jpg 375w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-520x670.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Ward Spangenberg, who was hired by Uber in March 2015, says he frequently objected to what he believed were reckless and illegal practices. Spangenberg was fired and is now suing the ride-hailing behemoth. \u003ccite>(Courtesy of Ward Spangenberg/Reveal)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“This includes enforcing strict policies and technical controls to limit access to user data to authorized employees solely for purposes of their job responsibilities, and all potential violations are quickly and thoroughly investigated,” the company said.\u003c/p>\n\u003cp>Uber would not give more details on its technical controls. In practice, the security sources said, Uber’s policy basically relies on the honor system. Employees must agree not to abuse their access. But the company doesn’t actually prevent employees from getting and misusing the private information in the first place, the security sources said.\u003c/p>\n\u003cp>\u003cstrong>Uber has a history of data problems\u003c/strong>\u003c/p>\n\u003cp>As Uber has rapidly grown to \u003ca href=\"http://fortune.com/2016/10/20/uber-app-riders/\">more than 40 million users\u003c/a> worldwide, the gig-economy giant has also been dogged by leaks, hacks and privacy scandals.\u003c/p>\n\u003cp>In 2014, BuzzFeed \u003ca href=\"https://www.buzzfeed.com/johanabhuiyan/uber-is-investigating-its-top-new-york-executive-for-privacy?utm_term=.li5brZd0wd#.qs5GAa7dV7\">reported\u003c/a> that an Uber official had tracked its reporter’s movements without her permission, around the same time another executive\u003ca href=\"https://www.buzzfeed.com/bensmith/uber-executive-suggests-digging-up-dirt-on-journalists?utm_term=.mr97kE6Ya#.rpn57o41a\"> suggested\u003c/a> digging up dirt on critical journalists. The controversy -- and an entrepreneur’s\u003ca href=\"http://www.forbes.com/sites/kashmirhill/2014/10/03/god-view-uber-allegedly-stalked-users-for-party-goers-viewing-pleasure\"> claim\u003c/a> that he was tracked as well -- drew attention to the company’s internal God View tool, which provided a real-time aerial view of Uber cars in a city and details of who was inside of them.\u003c/p>\n\u003cp>It later came out that a data breach that year exposed the personal information of\u003ca href=\"https://newsroom.uber.com/statement-update/\"> more than 100,000\u003c/a> drivers.\u003c/p>\n\u003cp>After the embarrassments of 2014, Uber hired chief security officer Joe Sullivan, a \u003ca href=\"http://www.recode.net/2016/4/14/11586130/potus-taps-uber-chief-security-officer-to-be-a-part-of-a-cyber\">prominent\u003c/a> tech figure who previously held that post at Facebook and used to be a federal prosecutor. His team drew heavily from Facebook, including chief information security officer John “Four” Flynn.\u003c/p>\n\u003cp>The Federal Trade Commission, the consumer protection agency, is investigating Uber’s information security practices and recently deposed Sullivan, according to security sources.\u003c/p>\n\u003cp>Spangenberg and Sierchio -- as well as three other former Uber security professionals granted anonymity to confirm their accounts -- describe a startup culture that pushed back against security protections in favor of unbridled growth.\u003c/p>\n\u003cp>“Early on, ‘growth at all costs’ was the mantra, so you can imagine that security was an afterthought,” said Sierchio, whose tech career includes designing video games for Atari in the early 1980s.\u003c/p>\n\u003cp>Even after Uber assembled a security team, the pushback continued when employees raised concerns, he said.\u003c/p>\n\u003cp>“One of the things I was told is, ‘It’s not a security company,’ ” Sierchio said. Spangenberg said he was told the same thing.\u003c/p>\n\u003cp>As disclosures about God View sizzled on the internet in 2014, the company posted a\u003ca href=\"https://newsroom.uber.com/ubers-data-privacy-policy/\"> statement\u003c/a> saying that, “Uber has a strict policy prohibiting all employees at every level from accessing a rider or driver’s data. The only exception to this policy is for a limited set of legitimate business purposes.\"\u003c/p>\n\u003cfigure id=\"attachment_11217361\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg class=\"size-medium wp-image-11217361\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/12/GodView800-800x528.jpg\" alt=\"Uber came under fire in 2014 for its internal “God View” feature, which provided a real-time aerial view of citywide Uber cars and details of who was inside of them.\" width=\"800\" height=\"528\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/12/GodView800.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/GodView800-160x106.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/GodView800-240x158.jpg 240w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/GodView800-375x248.jpg 375w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/GodView800-520x343.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Uber came under fire in 2014 for its internal “God View” feature, which provided a real-time aerial view of citywide Uber cars and details of who was inside them. \u003ccite>(Courtesy Uber)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Lawmakers, including Sen. Al Franken, D-Minnesota, \u003ca href=\"https://www.franken.senate.gov/files/letter/141119UberLetter.pdf\">demanded\u003c/a> details about those “legitimate business purposes.” Franken later\u003ca href=\"https://www.franken.senate.gov/?p=press_release&id=3005\"> wrote\u003c/a> he was “concerned about the surprising lack of detail in their response.”\u003c/p>\n\u003cp>Sierchio, who said he was pushed out in June, said the company’s policy limiting access was “never enforced.”\u003c/p>\n\u003cp>After an investigation by New York Attorney General Eric Schneiderman, Uber\u003ca href=\"http://www.ag.ny.gov/press-release/ag-schneiderman-announces-settlement-uber-enhance-rider-privacy\"> settled\u003c/a> in January and \u003ca href=\"https://www.documentcloud.org/documents/3227663-NY-Attorney-General-Uber-AOD.html\">promised\u003c/a> to \u003cstrong>“\u003c/strong>limit access\u003cstrong>” \u003c/strong>to real-time trip data “to designated employees with a legitimate business purpose.”\u003c/p>\n\u003cp>Even after the attorney general settlement, Spangenberg and Sierchio said thousands of employees could still search Uber’s database to get real-time ride information. The company said it complies with the settlement.\u003c/p>\n\u003cp>Uber did adopt some reforms. There was a pop-up message warning employees that their activity was being monitored, but few took it seriously, Spangenberg said. Another change flagged searches for customers considered “MVPs.” But that didn’t protect anyone not labeled an MVP, Spangenberg said.\u003c/p>\n\u003cp>It also changed the name of God View to Heaven View, Spangenberg said.\u003c/p>\n\u003cp>An internal audit team searched for abnormalities in all the database activity to nab employees tracking customer data illicitly, said Spangenberg, who assisted the investigations. Those they caught were referred to HR to be fired, he said\u003c/p>\n\u003cp>“If you knew what you were doing, you could get away with it forever,” Spangenberg said. “The access is always there, so it was a matter of whether you got caught in the noise.”\u003c/p>\n\u003cp>Many employees, Uber said, need access for reasons such as providing customer refunds and investigating traffic accidents. The company added that it blocks some teams of employees from getting the data without approval, though it did not specify which teams or how the approval process works.\u003c/p>\n\u003cp>Drivers’ personal details, including Social Security numbers, were also available to all Uber employees, Spangenberg said in his declaration.\u003c/p>\n\u003cp>[contextly_sidebar id=\"1iKVIb5o3LO7lXA26U50MLETzptTCxXl\"]\u003c/p>\n\u003cp>Spangenberg said he argued for shutting off access to sensitive data for those who didn’t need it.\u003c/p>\n\u003cp>“I would say, ‘We can’t keep this information, you can’t allow this information to be stored like this, you can’t leave it all connected like this,’ ” he said.\u003c/p>\n\u003cp>Uber, in its statement, said, “We have made significant investment in tightening our access controls during the past several years. Allegations that simply acknowledging our policy in a pop-up window would provide access to customer data for unauthorized employees are not correct in our current environment.”\u003c/p>\n\u003cp>According to his \u003ca href=\"https://www.documentcloud.org/documents/3227662-Spangenberg-v-Uber.html\">lawsuit\u003c/a>, Uber told Spangenberg he was fired for violating a code of conduct and reformatting his computer, which erases everything on it. He said he deleted and began rebuilding his laptop because it had crashed, and that it was common practice.\u003c/p>\n\u003cp>He also got in trouble for accessing emails that dealt with his own job performance review. Spangenberg said he was only testing out a program to search company emails. The whole thing was a pretext, he said, to get rid of him.\u003c/p>\n\u003cp>In court \u003ca href=\"https://www.documentcloud.org/documents/3234776-Spangenberg-v-Uber-Response.html\">filings\u003c/a>, Uber responded that it “generally denies each and every allegation” made by Spangenberg.\u003c/p>\n\u003cp>\u003cstrong>Lawsuit says Uber destroyed documents\u003c/strong>\u003c/p>\n\u003cp>Spangenberg accuses Uber of destroying information he believed it was obligated to preserve. “Uber routinely deleted files which were subject to litigation holds, which was another practice I objected to,” his declaration says.\u003c/p>\n\u003cp>A company can face legal penalties or be held in contempt of court for scrubbing evidence it was supposed to keep.\u003c/p>\n\u003cp>Among his duties, Spangenberg said he was also a point person when foreign government agencies raided company offices abroad.\u003c/p>\n\u003cp>“Uber would lock down the office and immediately cut all connectivity so that law enforcement could not access Uber's information,” his declaration states.\u003c/p>\n\u003cp>In May 2015, for example, the tax agency Revenu Quebec raided Uber’s Montreal office to gather evidence of tax evasion. Spangenberg said he worked from San Francisco to encrypt the office’s computers\u003cstrong>.\u003c/strong>\u003c/p>\n\u003cp>“My job was to just make sure that any time a laptop was seized, the protocol locked the laptops up,” he said.\u003c/p>\n\u003cp>Indeed, Quebec investigators -- armed with a warrant to copy information from Uber computers -- went back to a judge to say the computers had been remotely restarted and apparently encrypted, according to \u003ca href=\"https://www.documentcloud.org/documents/3227561-Uber-Montreal-Superior-Court-Judgment.html#document/p4/a330341\">court records\u003c/a>. They got permission to take the computers with them, but the machines are of little value if the information on them stays encrypted.\u003c/p>\n\u003cp>Efforts to encrypt data once a government search is in process “raises red flags and serious concerns,” said Judith Germano, a cybersecurity expert and former federal prosecutor.\u003c/p>\n\u003cp>A company could argue it was protecting sensitive information, she said. But if a judge determined it was a deliberate effort to hide evidence, the judge could impose legal sanctions or fines\u003cstrong>,\u003c/strong> and order the company to decrypt the data.\u003c/p>\n\u003cp>In its statement, Uber said, “We’ve had robust litigation hold procedures in place from our very first lawsuit to prevent deletion of emails relevant to ongoing litigation.” Uber said it has an obligation to protect personal information and that “we cooperate with authorities when they come to us with appropriate legal process.”\u003c/p>\n\u003cp>Uber challenged the Quebec search warrants in court, but in May, a Canadian judge \u003ca href=\"https://www.documentcloud.org/documents/3227561-Uber-Montreal-Superior-Court-Judgment.html#document/p37/a330342\">wrote\u003c/a> in French that Uber’s actions had “all the characteristics of an attempt to obstruct justice,” suggesting that “Uber wanted to shield evidence of its illegal conduct.” Uber is still appealing.\u003c/p>\n\u003cp>Looking back, Spangenberg describes a tangle of questionable practices and gaping vulnerabilities.\u003c/p>\n\u003cp>“The only information, truthfully, that I ever felt was safe inside of Uber is your credit card information,” he said. “Because it’s not stored by Uber.”\u003c/p>\n\u003cp>\u003cem>This story was edited by Andy Donohue and copy edited by Nadia Wynter.\u003c/em>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cem>You can reach Will Evans at \u003c/em>\u003ca href=\"mailto:wevans@revealnews.org\">\u003cem>wevans@revealnews.org\u003c/em>\u003c/a>\u003cem>. Follow him on Twitter: \u003c/em>\u003ca href=\"http://twitter.com/willcir\">\u003cem>@WillCIR\u003c/em>\u003c/a>\u003cem>.\u003c/em>\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp class=\"p1\">\u003cspan class=\"s1\">\u003ci>This story was produced by Reveal from The Center for Investigative Reporting, a nonprofit news organization based in the San Francisco Bay Area. Learn more at\u003c/i>\u003ca href=\"http://revealnews.org/\">\u003ci> \u003c/i>\u003cspan class=\"s3\">\u003ci>revealnews.org\u003c/i>\u003c/span>\u003c/a>\u003ci> and subscribe to the Reveal podcast, produced with PRX, at\u003c/i>\u003ca href=\"http://revealnews.org/podcast\">\u003ci> \u003c/i>\u003cspan class=\"s3\">\u003ci>revealnews.org/podcast\u003c/i>\u003c/span>\u003c/a>\u003ci>.\u003c/i>\u003c/span>\u003c/p>\n\u003cp>For anyone who’s snagged a ride with Uber, Ward Spangenberg has a warning: Your personal information is not safe.\u003c/p>\n\u003cp>Internal Uber employees helped ex-boyfriends stalk their ex-girlfriends and searched for the trip information of celebrities such as \u003ca href=\"http://www.beyonce.com/\">Beyoncé\u003c/a>, the company’s former forensic investigator said.\u003c/p>\n\u003cp>“Uber’s lack of security regarding its customer data was resulting in Uber employees being able to track high profile politicians, celebrities, and even personal acquaintances of Uber employees, including ex-boyfriends/girlfriends, and ex-spouses,” Spangenberg wrote in a \u003ca href=\"https://www.documentcloud.org/documents/3227535-Spangenberg-Declaration.html\">court declaration\u003c/a>, signed in October under penalty of perjury.\u003c/p>\n\u003cp>After news broke two years ago that executives were using the company’s “God View” feature to track customers in real time without their permission, Uber insisted it had strict policies that prohibited employees from accessing users’ trip information with limited exceptions.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>But five former Uber security professionals told Reveal from The Center for Investigative Reporting that the company continued to allow broad access even after those assurances.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003cdiv class='utils-parseShortcode-shortcodes-__shortcodes__shortcodeWrapper'>\n \u003ciframe width='100%' height='450'\n scrolling='no' frameborder='no'\n src='https://w.soundcloud.com/player/?url=https://api.soundcloud.com/tracks/297542697&visual=true&auto_play=false&hide_related=false&show_comments=true&show_user=true&show_reposts=false&visual=true'\n title='https://api.soundcloud.com/tracks/297542697'>\n \u003c/iframe>\n \u003c/div>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Thousands of employees throughout the company, they said, could get details of where and when each customer travels. Those revelations could be especially relevant now that Uber has begun collecting location information \u003ca href=\"https://techcrunch.com/2016/11/28/uber-background-location-data-collection/\">even after a trip ends\u003c/a>.\u003c/p>\n\u003cp>Spangenberg is suing the San Francisco-based ride-hailing behemoth for age discrimination (he’s 45) and whistleblower retaliation. He has worked information security jobs for a variety of tech companies. Uber \u003ca href=\"https://www.documentcloud.org/documents/3229992-Spangenberg-v-Uber-Wegley-Declaration.html#document/p3/a330016\">tasked\u003c/a> him with helping develop security procedures and responding to problems from around the world.\u003c/p>\n\u003cp>In addition to the security vulnerabilities, Spangenberg said Uber deleted files it was legally obligated to keep. And during government raids of foreign Uber offices, he said the company remotely encrypted its computers to prevent authorities from gathering information.\u003c/p>\n\u003cp>After beginning in March 2015, Spangenberg said he frequently objected to what he believed were reckless and illegal practices, and Uber fired him 11 months later.\u003c/p>\n\u003caside class=\"pullquote alignright\">'When I was at the company, you could stalk an ex or look up anyone’s ride with the flimsiest of justifications... It didn’t require anyone’s approval.'\u003ccite>Ward Spangenberg\u003c/cite>\u003c/aside>\n\u003cp>“I also reported that Uber's lack of security, and allowing all employees to access this information (as opposed to a small security team) was resulting in a violation of governmental regulations regarding data protection and consumer privacy rights,” he stated in the declaration, referring to requirements that companies notify consumers of any breach of personal information.\u003c/p>\n\u003cp>Michael Sierchio, a tech industry veteran who was a senior security engineer at Uber from early 2015 until June of this year, agreed that Uber had particularly weak protections for private information.\u003c/p>\n\u003cp>“When I was at the company, you could stalk an ex or look up anyone’s ride with the flimsiest of justifications,” he said. “It didn’t require anyone’s approval.\"\u003c/p>\n\u003cp>In a statement, Uber said it maintains strict policies to protect customer data and comply with legal proceedings. It acknowledged that it had fired employees for improper access, putting the number at “fewer than 10.”\u003c/p>\n\u003cp>“We have hundreds of security and privacy experts working around the clock to protect our data,” Uber said in a statement.\u003c/p>\n\u003cfigure id=\"attachment_11217352\" class=\"wp-caption alignright\" style=\"max-width: 800px\">\u003cimg class=\"size-medium wp-image-11217352\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/12/Ward-800x1030.jpg\" alt=\"Ward Spangenberg, who was hired by Uber in March 2015, says he frequently objected to what he believed were reckless and illegal practices. Spangenberg was fired and is now suing the ride-hailing behemoth.\" width=\"800\" height=\"1030\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-800x1030.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-160x206.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-1020x1313.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-1180x1519.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-960x1236.jpg 960w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-240x309.jpg 240w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-375x483.jpg 375w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/Ward-520x670.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Ward Spangenberg, who was hired by Uber in March 2015, says he frequently objected to what he believed were reckless and illegal practices. Spangenberg was fired and is now suing the ride-hailing behemoth. \u003ccite>(Courtesy of Ward Spangenberg/Reveal)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“This includes enforcing strict policies and technical controls to limit access to user data to authorized employees solely for purposes of their job responsibilities, and all potential violations are quickly and thoroughly investigated,” the company said.\u003c/p>\n\u003cp>Uber would not give more details on its technical controls. In practice, the security sources said, Uber’s policy basically relies on the honor system. Employees must agree not to abuse their access. But the company doesn’t actually prevent employees from getting and misusing the private information in the first place, the security sources said.\u003c/p>\n\u003cp>\u003cstrong>Uber has a history of data problems\u003c/strong>\u003c/p>\n\u003cp>As Uber has rapidly grown to \u003ca href=\"http://fortune.com/2016/10/20/uber-app-riders/\">more than 40 million users\u003c/a> worldwide, the gig-economy giant has also been dogged by leaks, hacks and privacy scandals.\u003c/p>\n\u003cp>In 2014, BuzzFeed \u003ca href=\"https://www.buzzfeed.com/johanabhuiyan/uber-is-investigating-its-top-new-york-executive-for-privacy?utm_term=.li5brZd0wd#.qs5GAa7dV7\">reported\u003c/a> that an Uber official had tracked its reporter’s movements without her permission, around the same time another executive\u003ca href=\"https://www.buzzfeed.com/bensmith/uber-executive-suggests-digging-up-dirt-on-journalists?utm_term=.mr97kE6Ya#.rpn57o41a\"> suggested\u003c/a> digging up dirt on critical journalists. The controversy -- and an entrepreneur’s\u003ca href=\"http://www.forbes.com/sites/kashmirhill/2014/10/03/god-view-uber-allegedly-stalked-users-for-party-goers-viewing-pleasure\"> claim\u003c/a> that he was tracked as well -- drew attention to the company’s internal God View tool, which provided a real-time aerial view of Uber cars in a city and details of who was inside of them.\u003c/p>\n\u003cp>It later came out that a data breach that year exposed the personal information of\u003ca href=\"https://newsroom.uber.com/statement-update/\"> more than 100,000\u003c/a> drivers.\u003c/p>\n\u003cp>After the embarrassments of 2014, Uber hired chief security officer Joe Sullivan, a \u003ca href=\"http://www.recode.net/2016/4/14/11586130/potus-taps-uber-chief-security-officer-to-be-a-part-of-a-cyber\">prominent\u003c/a> tech figure who previously held that post at Facebook and used to be a federal prosecutor. His team drew heavily from Facebook, including chief information security officer John “Four” Flynn.\u003c/p>\n\u003cp>The Federal Trade Commission, the consumer protection agency, is investigating Uber’s information security practices and recently deposed Sullivan, according to security sources.\u003c/p>\n\u003cp>Spangenberg and Sierchio -- as well as three other former Uber security professionals granted anonymity to confirm their accounts -- describe a startup culture that pushed back against security protections in favor of unbridled growth.\u003c/p>\n\u003cp>“Early on, ‘growth at all costs’ was the mantra, so you can imagine that security was an afterthought,” said Sierchio, whose tech career includes designing video games for Atari in the early 1980s.\u003c/p>\n\u003cp>Even after Uber assembled a security team, the pushback continued when employees raised concerns, he said.\u003c/p>\n\u003cp>“One of the things I was told is, ‘It’s not a security company,’ ” Sierchio said. Spangenberg said he was told the same thing.\u003c/p>\n\u003cp>As disclosures about God View sizzled on the internet in 2014, the company posted a\u003ca href=\"https://newsroom.uber.com/ubers-data-privacy-policy/\"> statement\u003c/a> saying that, “Uber has a strict policy prohibiting all employees at every level from accessing a rider or driver’s data. The only exception to this policy is for a limited set of legitimate business purposes.\"\u003c/p>\n\u003cfigure id=\"attachment_11217361\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg class=\"size-medium wp-image-11217361\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/12/GodView800-800x528.jpg\" alt=\"Uber came under fire in 2014 for its internal “God View” feature, which provided a real-time aerial view of citywide Uber cars and details of who was inside of them.\" width=\"800\" height=\"528\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/12/GodView800.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/GodView800-160x106.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/GodView800-240x158.jpg 240w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/GodView800-375x248.jpg 375w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/GodView800-520x343.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Uber came under fire in 2014 for its internal “God View” feature, which provided a real-time aerial view of citywide Uber cars and details of who was inside them. \u003ccite>(Courtesy Uber)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Lawmakers, including Sen. Al Franken, D-Minnesota, \u003ca href=\"https://www.franken.senate.gov/files/letter/141119UberLetter.pdf\">demanded\u003c/a> details about those “legitimate business purposes.” Franken later\u003ca href=\"https://www.franken.senate.gov/?p=press_release&id=3005\"> wrote\u003c/a> he was “concerned about the surprising lack of detail in their response.”\u003c/p>\n\u003cp>Sierchio, who said he was pushed out in June, said the company’s policy limiting access was “never enforced.”\u003c/p>\n\u003cp>After an investigation by New York Attorney General Eric Schneiderman, Uber\u003ca href=\"http://www.ag.ny.gov/press-release/ag-schneiderman-announces-settlement-uber-enhance-rider-privacy\"> settled\u003c/a> in January and \u003ca href=\"https://www.documentcloud.org/documents/3227663-NY-Attorney-General-Uber-AOD.html\">promised\u003c/a> to \u003cstrong>“\u003c/strong>limit access\u003cstrong>” \u003c/strong>to real-time trip data “to designated employees with a legitimate business purpose.”\u003c/p>\n\u003cp>Even after the attorney general settlement, Spangenberg and Sierchio said thousands of employees could still search Uber’s database to get real-time ride information. The company said it complies with the settlement.\u003c/p>\n\u003cp>Uber did adopt some reforms. There was a pop-up message warning employees that their activity was being monitored, but few took it seriously, Spangenberg said. Another change flagged searches for customers considered “MVPs.” But that didn’t protect anyone not labeled an MVP, Spangenberg said.\u003c/p>\n\u003cp>It also changed the name of God View to Heaven View, Spangenberg said.\u003c/p>\n\u003cp>An internal audit team searched for abnormalities in all the database activity to nab employees tracking customer data illicitly, said Spangenberg, who assisted the investigations. Those they caught were referred to HR to be fired, he said\u003c/p>\n\u003cp>“If you knew what you were doing, you could get away with it forever,” Spangenberg said. “The access is always there, so it was a matter of whether you got caught in the noise.”\u003c/p>\n\u003cp>Many employees, Uber said, need access for reasons such as providing customer refunds and investigating traffic accidents. The company added that it blocks some teams of employees from getting the data without approval, though it did not specify which teams or how the approval process works.\u003c/p>\n\u003cp>Drivers’ personal details, including Social Security numbers, were also available to all Uber employees, Spangenberg said in his declaration.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Spangenberg said he argued for shutting off access to sensitive data for those who didn’t need it.\u003c/p>\n\u003cp>“I would say, ‘We can’t keep this information, you can’t allow this information to be stored like this, you can’t leave it all connected like this,’ ” he said.\u003c/p>\n\u003cp>Uber, in its statement, said, “We have made significant investment in tightening our access controls during the past several years. Allegations that simply acknowledging our policy in a pop-up window would provide access to customer data for unauthorized employees are not correct in our current environment.”\u003c/p>\n\u003cp>According to his \u003ca href=\"https://www.documentcloud.org/documents/3227662-Spangenberg-v-Uber.html\">lawsuit\u003c/a>, Uber told Spangenberg he was fired for violating a code of conduct and reformatting his computer, which erases everything on it. He said he deleted and began rebuilding his laptop because it had crashed, and that it was common practice.\u003c/p>\n\u003cp>He also got in trouble for accessing emails that dealt with his own job performance review. Spangenberg said he was only testing out a program to search company emails. The whole thing was a pretext, he said, to get rid of him.\u003c/p>\n\u003cp>In court \u003ca href=\"https://www.documentcloud.org/documents/3234776-Spangenberg-v-Uber-Response.html\">filings\u003c/a>, Uber responded that it “generally denies each and every allegation” made by Spangenberg.\u003c/p>\n\u003cp>\u003cstrong>Lawsuit says Uber destroyed documents\u003c/strong>\u003c/p>\n\u003cp>Spangenberg accuses Uber of destroying information he believed it was obligated to preserve. “Uber routinely deleted files which were subject to litigation holds, which was another practice I objected to,” his declaration says.\u003c/p>\n\u003cp>A company can face legal penalties or be held in contempt of court for scrubbing evidence it was supposed to keep.\u003c/p>\n\u003cp>Among his duties, Spangenberg said he was also a point person when foreign government agencies raided company offices abroad.\u003c/p>\n\u003cp>“Uber would lock down the office and immediately cut all connectivity so that law enforcement could not access Uber's information,” his declaration states.\u003c/p>\n\u003cp>In May 2015, for example, the tax agency Revenu Quebec raided Uber’s Montreal office to gather evidence of tax evasion. Spangenberg said he worked from San Francisco to encrypt the office’s computers\u003cstrong>.\u003c/strong>\u003c/p>\n\u003cp>“My job was to just make sure that any time a laptop was seized, the protocol locked the laptops up,” he said.\u003c/p>\n\u003cp>Indeed, Quebec investigators -- armed with a warrant to copy information from Uber computers -- went back to a judge to say the computers had been remotely restarted and apparently encrypted, according to \u003ca href=\"https://www.documentcloud.org/documents/3227561-Uber-Montreal-Superior-Court-Judgment.html#document/p4/a330341\">court records\u003c/a>. They got permission to take the computers with them, but the machines are of little value if the information on them stays encrypted.\u003c/p>\n\u003cp>Efforts to encrypt data once a government search is in process “raises red flags and serious concerns,” said Judith Germano, a cybersecurity expert and former federal prosecutor.\u003c/p>\n\u003cp>A company could argue it was protecting sensitive information, she said. But if a judge determined it was a deliberate effort to hide evidence, the judge could impose legal sanctions or fines\u003cstrong>,\u003c/strong> and order the company to decrypt the data.\u003c/p>\n\u003cp>In its statement, Uber said, “We’ve had robust litigation hold procedures in place from our very first lawsuit to prevent deletion of emails relevant to ongoing litigation.” Uber said it has an obligation to protect personal information and that “we cooperate with authorities when they come to us with appropriate legal process.”\u003c/p>\n\u003cp>Uber challenged the Quebec search warrants in court, but in May, a Canadian judge \u003ca href=\"https://www.documentcloud.org/documents/3227561-Uber-Montreal-Superior-Court-Judgment.html#document/p37/a330342\">wrote\u003c/a> in French that Uber’s actions had “all the characteristics of an attempt to obstruct justice,” suggesting that “Uber wanted to shield evidence of its illegal conduct.” Uber is still appealing.\u003c/p>\n\u003cp>Looking back, Spangenberg describes a tangle of questionable practices and gaping vulnerabilities.\u003c/p>\n\u003cp>“The only information, truthfully, that I ever felt was safe inside of Uber is your credit card information,” he said. “Because it’s not stored by Uber.”\u003c/p>\n\u003cp>\u003cem>This story was edited by Andy Donohue and copy edited by Nadia Wynter.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cem>You can reach Will Evans at \u003c/em>\u003ca href=\"mailto:wevans@revealnews.org\">\u003cem>wevans@revealnews.org\u003c/em>\u003c/a>\u003cem>. Follow him on Twitter: \u003c/em>\u003ca href=\"http://twitter.com/willcir\">\u003cem>@WillCIR\u003c/em>\u003c/a>\u003cem>.\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>",
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"info": "\u003cem>Code Switch\u003c/em>, which listeners will hear in the first part of the hour, has fearless and much-needed conversations about race. Hosted by journalists of color, the show tackles the subject of race head-on, exploring how it impacts every part of society — from politics and pop culture to history, sports and more.\u003cbr />\u003cbr />\u003cem>Life Kit\u003c/em>, which will be in the second part of the hour, guides you through spaces and feelings no one prepares you for — from finances to mental health, from workplace microaggressions to imposter syndrome, from relationships to parenting. The show features experts with real world experience and shares their knowledge. Because everyone needs a little help being human.\u003cbr />\u003cbr />\u003ca href=\"https://www.npr.org/podcasts/510312/codeswitch\">\u003cem>Code Switch\u003c/em> offical site and podcast\u003c/a>\u003cbr />\u003ca href=\"https://www.npr.org/lifekit\">\u003cem>Life Kit\u003c/em> offical site and podcast\u003c/a>\u003cbr />",
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"info": "The Commonwealth Club of California is the nation's oldest and largest public affairs forum. As a non-partisan forum, The Club brings to the public airwaves diverse viewpoints on important topics. The Club's weekly radio broadcast - the oldest in the U.S., dating back to 1924 - is carried across the nation on public radio stations and is now podcasting. Our website archive features audio of our recent programs, as well as selected speeches from our long and distinguished history. This podcast feed is usually updated twice a week and is always un-edited.",
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},
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"airtime": "SUN 7:30pm-8pm",
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},
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"info": "Inside Europe, a one-hour weekly news magazine hosted by Helen Seeney and Keith Walker, explores the topical issues shaping the continent. No other part of the globe has experienced such dynamic political and social change in recent years.",
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},
"latino-usa": {
"id": "latino-usa",
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"info": "Latino USA, the radio journal of news and culture, is the only national, English-language radio program produced from a Latino perspective.",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/latinoUsa.jpg",
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"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=79681317&at=11l79Y&ct=nprdirectory",
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},
"live-from-here-highlights": {
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"title": "Live from Here Highlights",
"info": "Chris Thile steps to the mic as the host of Live from Here (formerly A Prairie Home Companion), a live public radio variety show. Download Chris’s Song of the Week plus other highlights from the broadcast. Produced by American Public Media.",
"airtime": "SAT 6pm-8pm, SUN 11am-1pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Live-From-Here-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.livefromhere.org/",
"meta": {
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"link": "/radio/program/live-from-here-highlights",
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"rss": "https://feeds.publicradio.org/public_feeds/a-prairie-home-companion-highlights/rss/rss"
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"marketplace": {
"id": "marketplace",
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"info": "Our flagship program, helmed by Kai Ryssdal, examines what the day in money delivered, through stories, conversations, newsworthy numbers and more. Updated Monday through Friday at about 3:30 p.m. PT.",
"airtime": "MON-FRI 4pm-4:30pm, MON-WED 6:30pm-7pm",
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},
"mindshift": {
"id": "mindshift",
"title": "MindShift",
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"info": "The MindShift podcast explores the innovations in education that are shaping how kids learn. Hosts Ki Sung and Katrina Schwartz introduce listeners to educators, researchers, parents and students who are developing effective ways to improve how kids learn. We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>",
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"officialWebsiteLink": "/mindshift/",
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"order": 13
},
"link": "/podcasts/mindshift",
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"onourwatch": {
"id": "onourwatch",
"title": "On Our Watch",
"tagline": "Deeply-reported investigative journalism",
"info": "For decades, the process for how police police themselves has been inconsistent – if not opaque. In some states, like California, these proceedings were completely hidden. After a new police transparency law unsealed scores of internal affairs files, our reporters set out to examine these cases and the shadow world of police discipline. On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. Is it the officers, or the public they've sworn to serve?",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/On-Our-Watch-Podcast-Tile-703x703-1.jpg",
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"order": 12
},
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"title": "On The Media",
"info": "Our weekly podcast explores how the media 'sausage' is made, casts an incisive eye on fluctuations in the marketplace of ideas, and examines threats to the freedom of information and expression in America and abroad. For one hour a week, the show tries to lift the veil from the process of \"making media,\" especially news media, because it's through that lens that we see the world and the world sees us",
"airtime": "SUN 2pm-3pm, MON 12am-1am",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/onTheMedia.png",
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},
"our-body-politic": {
"id": "our-body-politic",
"title": "Our Body Politic",
"info": "Presented by KQED, KCRW and KPCC, and created and hosted by award-winning journalist Farai Chideya, Our Body Politic is unapologetically centered on reporting on not just how women of color experience the major political events of today, but how they’re impacting those very issues.",
"airtime": "SAT 6pm-7pm, SUN 1am-2am",
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"meta": {
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},
"link": "/radio/program/our-body-politic",
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"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zaW1wbGVjYXN0LmNvbS9feGFQaHMxcw",
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},
"perspectives": {
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"officialWebsiteLink": "/perspectives/",
"meta": {
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"order": 15
},
"link": "/perspectives",
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"planet-money": {
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"title": "Planet Money",
"info": "The economy explained. Imagine you could call up a friend and say, Meet me at the bar and tell me what's going on with the economy. Now imagine that's actually a fun evening.",
"airtime": "SUN 3pm-4pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/planetmoney.jpg",
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"politicalbreakdown": {
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"tagline": "Politics from a personal perspective",
"info": "Political Breakdown is a new series that explores the political intersection of California and the nation. Each week hosts Scott Shafer and Marisa Lagos are joined with a new special guest to unpack politics -- with personality — and offer an insider’s glimpse at how politics happens.",
"airtime": "THU 6:30pm-7pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Political-Breakdown-2024-Podcast-Tile-703x703-1.jpg",
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"officialWebsiteLink": "/podcasts/politicalbreakdown",
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"order": 6
},
"link": "/podcasts/politicalbreakdown",
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"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM5Nzk2MzI2MTEx",
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"pri-the-world": {
"id": "pri-the-world",
"title": "PRI's The World: Latest Edition",
"info": "Each weekday, host Marco Werman and his team of producers bring you the world's most interesting stories in an hour of radio that reminds us just how small our planet really is.",
"airtime": "MON-FRI 2pm-3pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-World-Podcast-Tile-360x360-1.jpg",
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},
"radiolab": {
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