When kids can’t seem to look away from their screens, some parents respond by “pulling the digital rug out” from underneath their kids by removing phones, limiting screen time or deleting apps entirely. But Carrie James, director of Project Zero at Harvard Graduate School of Education, urges families not to overcorrect. “We don’t want to throw the baby out with the bathwater,” she said.
For years, James and her research team have been studying how young people grow up with technology. Through this work, she’s noticed a pattern: adults often misunderstand the challenges and benefits of kids’ digital lives. They may view tech negatively, when in reality, kids’ relationship to their devices are nuanced. “In some cases, there are [online] cultures that can be positive and supportive,” said James. “But in other cases, they can play into some of the challenges and hard stuff.”
After several years of conducting research with students, James co-founded the Center for Digital Thriving, which develops research-backed strategies to help educators and families support kids in navigating tech in healthy, values-driven ways. “Technology is built into the fabric of young people’s lives,” said James. “So how can we support them with the skills, the dispositions and the sense of agency to make good choices?” The Center for Digital Thriving highlights ways adults might shift their thinking so they can help young people thrive in a world with evolving and increasingly absorbing tech tools.
Name the Thinking Traps
A growing number of young people are struggling with anxiety, depression and feelings of disconnection. “Too often, the conversation, especially lately, pinpoints technology as a cause of these things,” said James. For example, a teen prone to comparison might feel worse after scrolling through polished Instagram posts. Or a student already worried about friendships might spiral after seeing that a message was “left on read.” James calls this a thinking trap, which is a cognitive distortion that kicks in when a person makes assumptions without evidence. “There’s a lot of distance between what we see and what people are actually thinking,” she said.


