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"content": "\u003cp>Nearly 60 LGBTQ and public health groups have signed an open letter accusing Facebook of running misleading ads about medication aimed to prevent the transmission of HIV. The ads, paid for by personal injury attorneys, claim so-called pre-exposure prophylaxis (PrEP) medications like Truvada can have serious side effects.\u003c/p>\n\u003cp>\u003ca href=\"https://www.washingtonpost.com/technology/2019/12/09/facebook-ads-are-pushing-misinformation-about-hiv-prevention-drugs-lgbt-activists-say-harming-public-health/\" target=\"_blank\" rel=\"noopener noreferrer\">The Washington Post\u003c/a> found one Facebook page called “\u003ca href=\"https://www.facebook.com/acaseforwomen/\" target=\"_blank\" rel=\"noopener noreferrer\">A Case For Women\u003c/a>,” which ran ads last fall that said, “Truvada and other HIV prevention medications have been linked to serious bone and kidney problems.”\u003c/p>\n\u003cp>Foster City-based Gilead Sciences makes two HIV prevention medications, the older Truvada and the newer Descovy. Studies indicate Descovy may cause fewer side effects than Truvada, which has been shown to negatively affect kidney and bone health, because of differences in the drugs’ active ingredients. But if an ad doesn’t specify which drug it’s referring to, or if it only mentions Truvada, it can sound like all PrEP treatments are potentially detrimental.\u003c/p>\n\u003cp>In an \u003ca href=\"https://www.glaad.org/blog/open-letter-facebook\" target=\"_blank\" rel=\"noopener noreferrer\">open letter\u003c/a>, 58 groups — including the Desmond Tutu HIV Foundation in South Africa and the San Francisco AIDS Foundation — argue Facebook is ignoring their concerns that these ads put “people’s lives in imminent danger” because they scare people away from medications that prevent HIV transmission.\u003c/p>\n\u003cblockquote>\u003cp>This issue goes beyond misinformation, as it puts real people’s lives in imminent danger. The U.S. Centers for Disease Control and Prevention reports that when taken daily, PrEP is highly effective for preventing HIV from sex or injection drug use. The CDC states: “Studies have shown that PrEP reduces the risk of getting HIV from sex by about 99% when taken daily.” The World Health Organization recommends that “people at substantial risk of HIV infection should be offered PrEP as an additional prevention choice, as part of comprehensive prevention.”\u003c/p>\u003c/blockquote>\n\u003cp>“There are many, many people out there who aren’t on it that should be,” said social psychology professor \u003ca href=\"https://www.philliphammack.com\" target=\"_blank\" rel=\"noopener noreferrer\">Phillip Hammack\u003c/a>, who directs the Sexual and Gender Diversity Laboratory at UC Santa Cruz.\u003c/p>\n\u003cp>[aside postID=\"news_11764275,news_11787003,news_11783864\" label=\"More on Facebook\"]“We have a moral obligation to ensure that the messaging about public health is not misleading. Pre-exposure prophylaxis (PrEP) has been an extremely effective way of addressing the spread of HIV among many populations, including gay and bisexual men,” Hammack added.\u003c/p>\n\u003cp>Ironically, the open letter was published on \u003ca href=\"https://www.glaad.org\" target=\"_blank\" rel=\"noopener noreferrer\">GLAAD’s website\u003c/a>, which \u003ca href=\"https://www.facebook.com/help/202924156415780\" target=\"_blank\" rel=\"noopener noreferrer\">advises Facebook\u003c/a> on LGBT issues.\u003c/p>\n\u003cp>In a statement, Facebook countered, “We value our work with LGBTQ groups and constantly seek their input. While these ads do not violate our ad policies nor have they been rated false by third-party fact-checkers, we’re always examining ways to improve and help these key groups better understand how we apply our policies.”\u003c/p>\n\u003cp>While he doesn’t use Facebook, long-term HIV+ patient \u003ca href=\"http://www.sjsu.edu/hsr/about/faculty/lecturers/kevinroe/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">Kevin Roe\u003c/a>, a lecturer at San Jose State’s Department of Public Health and Recreation, said he “fully supports anti PreP (Truvada) ads.” After about ten years on Truvada, Roe developed “moderate kidney disease and a large kidney stone that had to be cut out and was 95% Truvada isolates.”\u003c/p>\n\u003cp>This isn’t the first time Facebook’s assessment of controversial advertisements put the social media giant in the crosshairs of public opinion.\u003c/p>\n\u003cp>Facebook CEO Mark Zuckerberg has experienced a great deal of blowback following his attempts to frame the conversation as one about free speech, including at this event hosted by Georgetown University:\u003c/p>\n\u003cp>[youtube https://www.youtube.com/watch?v=nP–X4GhuP4]There’s no legislation that requires social media platforms ban misleading or controversial content. But Facebook can choose to carve out a particular exemption — and it has, in the case of \u003ca href=\"https://about.fb.com/news/2019/03/combatting-vaccine-misinformation/\" target=\"_blank\" rel=\"noopener noreferrer\">anti-vaccine content\u003c/a> as recently as last March.\u003c/p>\n\u003cp>Just last week, Facebook \u003ca href=\"https://about.fb.com/news/2019/12/taking-action-against-ad-fraud/\" target=\"_blank\" rel=\"noopener noreferrer\">announced a lawsuit\u003c/a> against advertisers that encouraged people to install malware that “enabled the defendants to compromise people’s Facebook accounts and run deceptive ads promoting items such as counterfeit goods and diet pills.”\u003c/p>\n\u003cp>The vast majority of Facebook’s revenues are \u003ca href=\"https://investor.fb.com/investor-news/press-release-details/2019/Facebook-Reports-Third-Quarter-2019-Results/default.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">driven by advertising\u003c/a>.\u003c/p>\n\u003cp>“Any kind of deterrent to this medication is not in the interest of public health,” said UCSC’s Hammack. “That’s the delicate balance, weighing the financial interests of a few and the larger, collective good for us all.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Nearly 60 LGBTQ and public health groups have signed an open letter accusing Facebook of running misleading ads about medication aimed to prevent the transmission of HIV. The ads, paid for by personal injury attorneys, claim so-called pre-exposure prophylaxis (PrEP) medications like Truvada can have serious side effects.\u003c/p>\n\u003cp>\u003ca href=\"https://www.washingtonpost.com/technology/2019/12/09/facebook-ads-are-pushing-misinformation-about-hiv-prevention-drugs-lgbt-activists-say-harming-public-health/\" target=\"_blank\" rel=\"noopener noreferrer\">The Washington Post\u003c/a> found one Facebook page called “\u003ca href=\"https://www.facebook.com/acaseforwomen/\" target=\"_blank\" rel=\"noopener noreferrer\">A Case For Women\u003c/a>,” which ran ads last fall that said, “Truvada and other HIV prevention medications have been linked to serious bone and kidney problems.”\u003c/p>\n\u003cp>Foster City-based Gilead Sciences makes two HIV prevention medications, the older Truvada and the newer Descovy. Studies indicate Descovy may cause fewer side effects than Truvada, which has been shown to negatively affect kidney and bone health, because of differences in the drugs’ active ingredients. But if an ad doesn’t specify which drug it’s referring to, or if it only mentions Truvada, it can sound like all PrEP treatments are potentially detrimental.\u003c/p>\n\u003cp>In an \u003ca href=\"https://www.glaad.org/blog/open-letter-facebook\" target=\"_blank\" rel=\"noopener noreferrer\">open letter\u003c/a>, 58 groups — including the Desmond Tutu HIV Foundation in South Africa and the San Francisco AIDS Foundation — argue Facebook is ignoring their concerns that these ads put “people’s lives in imminent danger” because they scare people away from medications that prevent HIV transmission.\u003c/p>\n\u003cblockquote>\u003cp>This issue goes beyond misinformation, as it puts real people’s lives in imminent danger. The U.S. Centers for Disease Control and Prevention reports that when taken daily, PrEP is highly effective for preventing HIV from sex or injection drug use. The CDC states: “Studies have shown that PrEP reduces the risk of getting HIV from sex by about 99% when taken daily.” The World Health Organization recommends that “people at substantial risk of HIV infection should be offered PrEP as an additional prevention choice, as part of comprehensive prevention.”\u003c/p>\u003c/blockquote>\n\u003cp>“There are many, many people out there who aren’t on it that should be,” said social psychology professor \u003ca href=\"https://www.philliphammack.com\" target=\"_blank\" rel=\"noopener noreferrer\">Phillip Hammack\u003c/a>, who directs the Sexual and Gender Diversity Laboratory at UC Santa Cruz.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“We have a moral obligation to ensure that the messaging about public health is not misleading. Pre-exposure prophylaxis (PrEP) has been an extremely effective way of addressing the spread of HIV among many populations, including gay and bisexual men,” Hammack added.\u003c/p>\n\u003cp>Ironically, the open letter was published on \u003ca href=\"https://www.glaad.org\" target=\"_blank\" rel=\"noopener noreferrer\">GLAAD’s website\u003c/a>, which \u003ca href=\"https://www.facebook.com/help/202924156415780\" target=\"_blank\" rel=\"noopener noreferrer\">advises Facebook\u003c/a> on LGBT issues.\u003c/p>\n\u003cp>In a statement, Facebook countered, “We value our work with LGBTQ groups and constantly seek their input. While these ads do not violate our ad policies nor have they been rated false by third-party fact-checkers, we’re always examining ways to improve and help these key groups better understand how we apply our policies.”\u003c/p>\n\u003cp>While he doesn’t use Facebook, long-term HIV+ patient \u003ca href=\"http://www.sjsu.edu/hsr/about/faculty/lecturers/kevinroe/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">Kevin Roe\u003c/a>, a lecturer at San Jose State’s Department of Public Health and Recreation, said he “fully supports anti PreP (Truvada) ads.” After about ten years on Truvada, Roe developed “moderate kidney disease and a large kidney stone that had to be cut out and was 95% Truvada isolates.”\u003c/p>\n\u003cp>This isn’t the first time Facebook’s assessment of controversial advertisements put the social media giant in the crosshairs of public opinion.\u003c/p>\n\u003cp>Facebook CEO Mark Zuckerberg has experienced a great deal of blowback following his attempts to frame the conversation as one about free speech, including at this event hosted by Georgetown University:\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutube'>\n \u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutubeInside'>\n \u003ciframe\n loading='lazy'\n class='utils-parseShortcode-shortcodes-__youtubeShortcode__youtubePlayer'\n type='text/html'\n src='//www.youtube.com/embed/nP'\n title='//www.youtube.com/embed/nP'\n allowfullscreen='true'\n style='border:0;'>\u003c/iframe>\n \u003c/span>\n \u003c/span>\u003c/p>\u003cp>There’s no legislation that requires social media platforms ban misleading or controversial content. But Facebook can choose to carve out a particular exemption — and it has, in the case of \u003ca href=\"https://about.fb.com/news/2019/03/combatting-vaccine-misinformation/\" target=\"_blank\" rel=\"noopener noreferrer\">anti-vaccine content\u003c/a> as recently as last March.\u003c/p>\n\u003cp>Just last week, Facebook \u003ca href=\"https://about.fb.com/news/2019/12/taking-action-against-ad-fraud/\" target=\"_blank\" rel=\"noopener noreferrer\">announced a lawsuit\u003c/a> against advertisers that encouraged people to install malware that “enabled the defendants to compromise people’s Facebook accounts and run deceptive ads promoting items such as counterfeit goods and diet pills.”\u003c/p>\n\u003cp>The vast majority of Facebook’s revenues are \u003ca href=\"https://investor.fb.com/investor-news/press-release-details/2019/Facebook-Reports-Third-Quarter-2019-Results/default.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">driven by advertising\u003c/a>.\u003c/p>\n\u003cp>“Any kind of deterrent to this medication is not in the interest of public health,” said UCSC’s Hammack. “That’s the delicate balance, weighing the financial interests of a few and the larger, collective good for us all.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"disqusTitle": "How California Is Rewriting the Law on Online Privacy",
"title": "How California Is Rewriting the Law on Online Privacy",
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"content": "\u003cp>Our actions online have created a vast trove of information worth billions of dollars. Every time we search, click, shop, watch, send, receive, delete or download, we create a trail of data that companies can use to figure out our tastes and interests. We also hand over information when we use social media or loyalty programs at our favorite stores. \u003c/p>\n\u003cp>This data has formed the foundation of the internet economy, allowing advertisers to better target the people they want to reach — whether that’s a company that wants to sell you something or a politician who wants your vote.\u003c/p>\n\u003cp>But many Americans have grown concerned about what else can happen with all this data. Hackers have stolen it from \u003ca href=\"https://www.nytimes.com/2017/10/03/technology/yahoo-hack-3-billion-users.html\" rel=\"noopener noreferrer\" target=\"_blank\">email providers\u003c/a> and \u003ca href=\"https://www.cnbc.com/2019/07/30/how-to-tell-if-you-were-affected-by-the-capital-one-breach.html\" rel=\"noopener noreferrer\" target=\"_blank\">credit card companies\u003c/a>. Facebook was \u003ca href=\"https://www.nytimes.com/2019/07/12/technology/facebook-ftc-fine.html\" rel=\"noopener noreferrer\" target=\"_blank\">fined $5 billion\u003c/a> for mishandling information on millions of people that political consultants \u003ca href=\"https://www.nytimes.com/2018/03/17/us/politics/cambridge-analytica-trump-campaign.html?module=inline\" rel=\"noopener noreferrer\" target=\"_blank\">exploited\u003c/a> to influence the 2016 presidential race. Health apps have been criticized for sharing their users’ most intimate details — including when they \u003ca href=\"https://www.forbes.com/sites/kashmirhill/2011/07/05/fitbit-moves-quickly-after-users-sex-stats-exposed/#1b19c25b4327\" rel=\"noopener noreferrer\" target=\"_blank\">have sex\u003c/a> or \u003ca href=\"https://www.wsj.com/articles/you-give-apps-sensitive-personal-information-then-they-tell-facebook-11550851636\" rel=\"noopener noreferrer\" target=\"_blank\">ovulate\u003c/a>.\u003c/p>\n\u003cp>Responding to outcry that technology companies have invaded consumers’ privacy, California became the first state in the nation to pass a law giving people more control of their digital data. The new rules take effect on Jan. 1. This explainer will walk you through what California is — and isn’t — doing to give you options to protect your privacy.\u003c/p>\n\u003ch3>How much information do companies have about us?\u003c/h3>\n\u003cp>Last year, a writer downloaded his data from Google and Facebook and published an \u003ca href=\"https://www.theguardian.com/commentisfree/2018/mar/28/all-the-data-facebook-google-has-on-you-privacy\" rel=\"noopener noreferrer\" target=\"_blank\">article about it in The Guardian\u003c/a>. The amount of information the companies had about him was mind blowing: \u003c/p>\n\u003cul>\n\u003cli>The Google data was the equivalent of 3 million Word documents\n\u003c/li>\u003cli>The Facebook data was about 400,000 Word documents\u003c/li>\n\u003c/ul>\n\u003cp>It included:\u003c/p>\n\u003cul>\n\u003cli>Histories of every location he’d been in the last year (with the time and date he was there)\u003c/li>\n\u003cli>A calendar of which events he added and which ones he actually attended\u003c/li>\n\u003cli>All the photos he’d ever taken with his phone (including when and where they were taken)\u003c/li>\n\u003cli> Every email he’d ever sent or received (including those he deleted) \u003c/li>\n\u003c/ul>\n\u003cp>“They also have every image I’ve ever searched for and saved, every location I’ve ever searched for or clicked on, every news article I’ve ever searched for or read, and every single Google search I’ve made since 2009. And then finally, every YouTube video I’ve ever searched for or viewed, since 2008,” Dylan Curran wrote.\u003c/p>\n\u003ch3>How did California’s new law come about?\u003c/h3>\n\u003cfigure id=\"attachment_11789491\" class=\"wp-caption alignright\" style=\"max-width: 379px\">\u003cimg src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/Mactaggart_crop.jpg\" alt=\"\" width=\"379\" height=\"269\" class=\"size-full wp-image-11789491\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/Mactaggart_crop.jpg 379w, https://ww2.kqed.org/app/uploads/sites/10/2019/12/Mactaggart_crop-160x114.jpg 160w\" sizes=\"(max-width: 379px) 100vw, 379px\">\u003cfigcaption class=\"wp-caption-text\">Privacy advocate Alastair Mactaggart speaks in the state Capitol. \u003ccite>(Laurel Rosenhall/CalMatters)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>It all started with some dinner party chitchat between a San Francisco real estate developer and a Google engineer. The engineer told the developer that Americans would freak out if they knew how much information Google has on them. The developer then spent $3.2 million to put an initiative on the California ballot that would give people more control of their digital data.\u003c/p>\n\u003cp>Tech companies put up \u003ca href=\"https://calmatters.org/economy/2018/03/facebook-even-as-it-apologizes-for-scandal-funds-campaign-to-block-a-california-data-privacy-measure/\" rel=\"noopener noreferrer\" target=\"_blank\">$1 million to fight the ballot measure before deciding they’d rather not wage a public campaign against consumer privacy\u003c/a>. The developer, Alastair Mactaggart, agreed to take his measure off the ballot if the Legislature would pass a privacy law. \u003c/p>\n\u003cp>Lawmakers had caved to pressure from tech companies in 2017 and let a privacy bill stall. But Mactaggart’s initiative forced them to act, and the two sides worked out a \u003ca href=\"https://calmatters.org/politics/2018/06/special-interests-win-as-lawmakers-cut-last-minute-deals-to-pull-initiatives-off-your-ballot/\" rel=\"noopener noreferrer\" target=\"_blank\">compromise that lawmakers passed in 2018\u003c/a>. Mactaggart won a nation-leading privacy law. Tech companies won limits on the ability for people to sue over privacy violations. And both sides won the ability to keep lobbying for changes for a year before the law took effect.\u003c/p>\n\u003cp>Throughout 2019, tech companies lobbied to weaken the bill while privacy advocates lobbied to toughen it by, among other provisions, \u003ca href=\"https://calmatters.org/economy/2019/02/data-privacy-fight-california-us-law/\" rel=\"noopener noreferrer\" target=\"_blank\">giving consumers more ability to sue\u003c/a>. (Privacy advocates were divided on that detail; Mactaggart did not advocate for more power to sue, but many other groups did.) When lawmakers gaveled down for the year, however, neither side had won any significant changes to the privacy law.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://e.infogram.com/dc195f15-c2d1-4c23-9f4d-f766644005b1?src=embed\" title=\"data privacy lobby spending\" width=\"800\" height=\"834\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" allowfullscreen=\"allowfullscreen\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003ch3>What does the new privacy law do, exactly?\u003c/h3>\n\u003cp>The \u003ca href=\"http://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201720180AB375\" rel=\"noopener noreferrer\" target=\"_blank\">law\u003c/a> gives Californians new rights and businesses new responsibilities. It does not apply to journalistic coverage and nonprofit organizations. Businesses must comply if their revenues exceed $25 million a year, if they get at least half their annual revenue from selling consumers’ personal information, or if they buy or sell personal data of at least 50,000 households a year. That means as many as 500,000 companies are likely to have to follow the law.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://e.infogram.com/31cc2000-3cc8-4931-a88a-e0c09c7d8c88?src=embed\" title=\"data privacy what the law does\" width=\"800\" height=\"1700\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" allowfullscreen=\"allowfullscreen\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003ch3>How big a change is this?\u003c/h3>\n\u003cp>\u003cimg src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/iStock-652327908-e1574728951937.jpg\" alt=\"\" width=\"600\" height=\"443\" class=\"alignright size-full wp-image-11789492\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/iStock-652327908-e1574728951937.jpg 600w, https://ww2.kqed.org/app/uploads/sites/10/2019/12/iStock-652327908-e1574728951937-160x118.jpg 160w\" sizes=\"(max-width: 600px) 100vw, 600px\">\u003c/p>\n\u003cp>Depends on your perspective. On one hand, California’s privacy law is the strongest in the United States, giving consumers a new level of control that may become the national standard. Companies are spending an estimated $55 billion to comply, largely on updates to their policies and systems. \u003c/p>\n\u003cp>On the other hand, the law doesn’t stop companies from collecting personal data — it just gives people more ways to know what’s being collected and ask that their information be deleted. In other words: The impact of the law may rest in how many people exercise their new rights.\u003c/p>\n\u003cp>The biggest change most Californians likely will see is a flurry of notices that companies have updated their privacy policies. If you click through these emails and read the privacy policies, you may notice a California-specific section, such \u003ca href=\"https://www.kohls.com/feature/privacy-policy.jsp\" rel=\"noopener noreferrer\" target=\"_blank\">as this one from Kohl’s\u003c/a>. You’ll also see directions on how to request the data the company has about you and how to ask that it be deleted. \u003c/p>\n\u003cp>Some companies already have tools for you to access your information:\u003c/p>\n\u003cul>\n\u003cli>Download your \u003ca href=\"https://takeout.google.com/settings/takeout?pli=1\" rel=\"noopener noreferrer\" target=\"_blank\">Google data here\u003c/a>\u003c/li>\n\u003cli>Download your \u003ca href=\"https://www.facebook.com/help/1701730696756992\" rel=\"noopener noreferrer\" target=\"_blank\">Facebook data here\u003c/a>\u003c/li>\n\u003cli>Download your T\u003ca href=\"https://help.twitter.com/en/managing-your-account/accessing-your-twitter-data\" rel=\"noopener noreferrer\" target=\"_blank\">witter data here\u003c/a> \u003c/li>\n\u003cli>Experts anticipate that commercial services will soon emerge to help consumers use the new law to protect their privacy. Common Sense Kids Action, a nonprofit group that co-sponsored the law, will offer \u003ca href=\"https://www.commonsensemedia.org/kids-action/about-us/our-issues/digital-privacy\" rel=\"noopener noreferrer\" target=\"_blank\">free resources at this link\u003c/a> to help people monitor their data and that of their children.\u003c/li>\n\u003c/ul>\n\u003ch3>What about data brokers?\u003c/h3>\n\u003cp>\u003cimg src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/ThinkstockPhotos-682462080-1-e1530723256297.jpg\" alt=\"\" width=\"600\" height=\"400\" class=\"alignright size-full wp-image-11789496\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/ThinkstockPhotos-682462080-1-e1530723256297.jpg 600w, https://ww2.kqed.org/app/uploads/sites/10/2019/12/ThinkstockPhotos-682462080-1-e1530723256297-160x107.jpg 160w\" sizes=\"(max-width: 600px) 100vw, 600px\">\u003c/p>\n\u003cp>\u003ca href=\"https://www.facebook.com/help/152637448140583\" rel=\"noopener noreferrer\" target=\"_blank\">Facebook\u003c/a> and \u003ca href=\"https://safety.google/privacy/ads-and-data/\" rel=\"noopener noreferrer\" target=\"_blank\">Google\u003c/a> contend they do not sell users’ data. \u003c/p>\n\u003cp>“There are other ways they utilize personal information that secure their market position and still bring them monopoly revenues without having to sell information,” said Dipayan Ghosh, a former Facebook executive who is now co-director of the Digital Platforms & Democracy Project at Harvard.\u003c/p>\n\u003cp>Instead, these companies aggregate users’ data and sell advertisers access to them based on categories such as age bracket, geographic region, buying habits or hobbies.\u003c/p>\n\u003cp>\u003cstrong>Data brokers are different.\u003c/strong> They scoop up loads of personal information from various sources, combine and organize it, then sell it to advertisers. For example, they sell lists of people: \u003c/p>\n\u003cul>\n\u003cli>likely to \u003ca href=\"https://www.acxiom.com/wp-content/uploads/2017/10/AC-0057-17-Collateral-Flyer-Data-Guru-Seasonal-Flyer-Valentines_lr.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">spend at least $100 on their sweetie\u003c/a> on Valentine’s Day\u003c/li>\n\u003cli>considered “\u003ca href=\"https://www.acxiom.com/wp-content/uploads/2017/03/AC-0430-16-Collateral-Flyer-DataGuru-Seasonal-Flyer-Back-to-School.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">campus trendsetters\u003c/a>” for back to school shopping\u003c/li>\n\u003cli>planning \u003ca href=\"https://www.acxiom.com/wp-content/uploads/2017/05/AC-0431-16-Collateral-Flyer-DataGuru-Seasonal-Flyer-Summer-Season.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">beach vacations or international trips\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>Data brokers may know: \u003c/p>\n\u003cul>\n\u003cli>how much money you have \u003ca href=\"https://www.experian.com/consumer-information/household-deposits.html\" rel=\"noopener noreferrer\" target=\"_blank\">in your bank account\u003c/a>\u003c/li>\n\u003cli>how much \u003ca href=\"https://www.experian.com/consumer-information/debt-to-income-insight.html?cat1=customer-acquisition&cat2=target-prospects\" rel=\"noopener noreferrer\" target=\"_blank\">debt you have\u003c/a>\u003c/li>\n\u003cli>whether you \u003ca href=\"https://www.experian.com/rentbureau/rental-data.html?cat1=customer-acquisition&cat2=target-prospects\" rel=\"noopener noreferrer\" target=\"_blank\">pay your rent on time\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>A \u003ca href=\"https://www.fastcompany.com/90310803/here-are-the-data-brokers-quietly-buying-and-selling-your-personal-information\" rel=\"noopener noreferrer\" target=\"_blank\">review by Fast Company found 121 data brokers\u003c/a> operating in the United States, calling it a “bustling economy that operates largely in the shadows, and often with few rules.”\u003c/p>\n\u003cp>Under California’s privacy act, data brokers will have to add a button to their websites allowing people to opt out of having their information sold. But many people have no clue who these data brokers are, or how to find the websites where they can click on an opt-out button. So California enacted a \u003ca href=\"http://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201920200AB1202\" rel=\"noopener noreferrer\" target=\"_blank\">follow-up law\u003c/a> that will create a state registry of data brokers — but it won’t be available until January 2021.\u003c/p>\n\u003ch3>\nHow much is my data worth?\u003c/h3>\n\u003cp>“California’s consumers should ... be able to share in the wealth that is created from their data,” \u003ca href=\"https://www.gov.ca.gov/2019/02/12/state-of-the-state-address/\" rel=\"noopener noreferrer\" target=\"_blank\">Gov. Gavin Newsom said\u003c/a> a few weeks after he was inaugurated in 2019. \u003c/p>\n\u003cp>He directed his staff to come up with a proposal for a “data dividend” for Californians, but has yet to release any details on how it might work. One idea, floated by \u003ca href=\"https://www.theguardian.com/commentisfree/2018/apr/27/chris-hughes-facebook-google-data-tax-regulation\" rel=\"noopener noreferrer\" target=\"_blank\">Facebook co-founder Chris Hughes\u003c/a>, would be to structure a data dividend similar to the way Alaska shares the wealth from its oil by sending annual checks of $1,500 to each resident. (Another former Facebooker \u003ca href=\"https://www.wired.com/story/no-data-is-not-the-new-oil/\" rel=\"noopener noreferrer\" target=\"_blank\">panned the idea\u003c/a>.)\u003c/p>\n\u003cp>So, how much is our data worth? There’s not one agreed-upon method for calculating the answer, but here are a few estimates economists have come up with:\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://e.infogram.com/85dd3f3f-5b3a-4608-8755-efa8684b2ac1?src=embed\" title=\"data privacy what is your data worth\" width=\"800\" height=\"1100\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" allowfullscreen=\"allowfullscreen\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003ch3>Will I have to pay more if I opt out of having my data sold?\u003c/h3>\n\u003cp>\u003cimg src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/data-privacy-e1551405320885.jpg\" alt=\"\" width=\"600\" height=\"400\" class=\"alignright size-full wp-image-11789499\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/data-privacy-e1551405320885.jpg 600w, https://ww2.kqed.org/app/uploads/sites/10/2019/12/data-privacy-e1551405320885-160x107.jpg 160w\" sizes=\"(max-width: 600px) 100vw, 600px\">\u003c/p>\n\u003cp>Maybe. \u003c/p>\n\u003cp>Some privacy advocates are concerned about the provision in California’s law that allows businesses to charge more for their services to people who opt out of having their data sold.\u003c/p>\n\u003cp>“Privacy is not something that should be available only to rich people. It should be available to everyone,” said ACLU attorney Jacob Snow.\u003c/p>\n\u003cp>The law says the price differential would have to be commensurate with the value of a customer’s data. Snow cautions this may lead to a two-tiered internet economy — one for Californians who pay with money, another for those who pay with personal data. \u003c/p>\n\u003cp>But if price differentials like that emerge, they’re unlikely to roll out immediately. That’s because even though the law takes effect in January, the attorney general is still developing rules that will guide how much more businesses can charge. \u003c/p>\n\u003cp>“There is going to be a little bit of a warm-up period on some of this,” said Internet Association lobbyist Kevin McKinley.\u003c/p>\n\u003ch3>Why are we doing this?\u003c/h3>\n\u003cp>Exposés of \u003ca href=\"https://www.propublica.org/article/nsa-data-collection-faq\" rel=\"noopener noreferrer\" target=\"_blank\">government surveillance programs\u003c/a> and revelations that \u003ca href=\"https://www.nytimes.com/2018/12/18/technology/facebook-privacy.html\" rel=\"noopener noreferrer\" target=\"_blank\">social media giants\u003c/a> share users’ information have lead many Americans to worry about digital privacy, according to public opinion surveys.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://e.infogram.com/55017909-0abf-4a45-970c-b00cc34e361a?src=embed\" title=\"data privacy public opinion\" width=\"800\" height=\"1700\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" allowfullscreen=\"allowfullscreen\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003ch3>What doesn’t the new law cover?\u003c/h3>\n\u003cp>Saying California’s privacy law doesn’t go far enough, \u003ca href=\"https://calmatters.org/blogs/california-election-2020/2019/09/privacy-initiative/\" rel=\"noopener noreferrer\" target=\"_blank\">Mactaggart is now back with a new initiative\u003c/a> he’s aiming to place on the November 2020 ballot. It would make it harder for the Legislature to change the privacy law and add new protections to make California’s privacy law more similar to Europe’s.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://e.infogram.com/9fa3f76c-dbfe-4306-9c1b-d5de8614d688?src=embed\" title=\"data privacy Mactaggart 2nd initiative\" width=\"800\" height=\"1600\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" allowfullscreen=\"allowfullscreen\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003ch3>What are other states doing?\u003c/h3>\n\u003cp>In 2018, California and Vermont were the first states to pass data privacy laws (though Vermont’s is narrower, focused only on data brokers). The next year, about half the states introduced legislation on data privacy. Several of the state laws that passed only require further study of how to regulate consumer privacy. Nevada and Maine passed laws similar to California’s, and Illinois passed a law prohibiting genetic testing companies from sharing personal data with health and life insurance companies without written consent from the consumer.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://e.infogram.com/6c8c29fa-30ea-48a8-9c39-13e7b58525d4?src=embed\" title=\"data privacy map of state policies\" width=\"550\" height=\"639\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" allowfullscreen=\"allowfullscreen\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003ch3>Is there going to be a nationwide policy on data privacy?\u003c/h3>\n\u003cp>\u003cimg src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/Animated-GIF-downsized_large-1.gif\" alt=\"\" width=\"480\" height=\"270\" class=\"alignright size-full wp-image-11789501\">\u003c/p>\n\u003cp>Hard to say. Several bills have been introduced in Congress but they have not advanced very far. \u003ca href=\"https://blogs.microsoft.com/on-the-issues/2019/11/11/microsoft-california-privacy-rights/\" rel=\"noopener noreferrer\" target=\"_blank\">Microsoft has announced\u003c/a> that it will make the privacy controls required under California law available to all its customers in the U.S. If lots of companies follow suit, California’s law could become the de facto standard nationwide.\u003c/p>\n\u003cp>But business groups are still pushing for a national law that would override state laws. \u003ca href=\"https://privacy.internetassociation.org/\" rel=\"noopener noreferrer\" target=\"_blank\">Internet companies\u003c/a> and \u003ca href=\"https://www.privacyforamerica.com/about/\" rel=\"noopener noreferrer\" target=\"_blank\">advertisers\u003c/a> have each made proposals.\u003c/p>\n\u003cp>“It’s going to be unworkable to have a balkanized approach to data privacy,” said Dan Jaffe, an executive vice president of the Association of National Advertisers. “But what a national law will look like is up in the air.”\u003c/p>\n\u003cp>Privacy advocates hope any law that comes out of Washington will use California’s provisions as a baseline.\u003c/p>\n\u003cp>“If they want to add regulations we are OK with it, but not with repealing any piece of the California Consumer Privacy Act,” said privacy campaign spokeswoman Robin Swanson.\u003c/p>\n\u003cp>No matter what, it seems California is bound to shape any national policy that may emerge, not only as the home of Silicon Valley but also as home of both Democratic House speaker Nancy Pelosi and Republican Leader Kevin McCarthy.\u003c/p>\n\u003cp>“They would be hard pressed to override a law that gives rights to Californians,” Swanson said.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"excerpt": "Responding to outcry that technology companies have invaded consumers’ privacy, California became the first state in the nation to pass a law giving people more control of their digital data. The new rules take effect on Jan. 1.",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Our actions online have created a vast trove of information worth billions of dollars. Every time we search, click, shop, watch, send, receive, delete or download, we create a trail of data that companies can use to figure out our tastes and interests. We also hand over information when we use social media or loyalty programs at our favorite stores. \u003c/p>\n\u003cp>This data has formed the foundation of the internet economy, allowing advertisers to better target the people they want to reach — whether that’s a company that wants to sell you something or a politician who wants your vote.\u003c/p>\n\u003cp>But many Americans have grown concerned about what else can happen with all this data. Hackers have stolen it from \u003ca href=\"https://www.nytimes.com/2017/10/03/technology/yahoo-hack-3-billion-users.html\" rel=\"noopener noreferrer\" target=\"_blank\">email providers\u003c/a> and \u003ca href=\"https://www.cnbc.com/2019/07/30/how-to-tell-if-you-were-affected-by-the-capital-one-breach.html\" rel=\"noopener noreferrer\" target=\"_blank\">credit card companies\u003c/a>. Facebook was \u003ca href=\"https://www.nytimes.com/2019/07/12/technology/facebook-ftc-fine.html\" rel=\"noopener noreferrer\" target=\"_blank\">fined $5 billion\u003c/a> for mishandling information on millions of people that political consultants \u003ca href=\"https://www.nytimes.com/2018/03/17/us/politics/cambridge-analytica-trump-campaign.html?module=inline\" rel=\"noopener noreferrer\" target=\"_blank\">exploited\u003c/a> to influence the 2016 presidential race. Health apps have been criticized for sharing their users’ most intimate details — including when they \u003ca href=\"https://www.forbes.com/sites/kashmirhill/2011/07/05/fitbit-moves-quickly-after-users-sex-stats-exposed/#1b19c25b4327\" rel=\"noopener noreferrer\" target=\"_blank\">have sex\u003c/a> or \u003ca href=\"https://www.wsj.com/articles/you-give-apps-sensitive-personal-information-then-they-tell-facebook-11550851636\" rel=\"noopener noreferrer\" target=\"_blank\">ovulate\u003c/a>.\u003c/p>\n\u003cp>Responding to outcry that technology companies have invaded consumers’ privacy, California became the first state in the nation to pass a law giving people more control of their digital data. The new rules take effect on Jan. 1. This explainer will walk you through what California is — and isn’t — doing to give you options to protect your privacy.\u003c/p>\n\u003ch3>How much information do companies have about us?\u003c/h3>\n\u003cp>Last year, a writer downloaded his data from Google and Facebook and published an \u003ca href=\"https://www.theguardian.com/commentisfree/2018/mar/28/all-the-data-facebook-google-has-on-you-privacy\" rel=\"noopener noreferrer\" target=\"_blank\">article about it in The Guardian\u003c/a>. The amount of information the companies had about him was mind blowing: \u003c/p>\n\u003cul>\n\u003cli>The Google data was the equivalent of 3 million Word documents\n\u003c/li>\u003cli>The Facebook data was about 400,000 Word documents\u003c/li>\n\u003c/ul>\n\u003cp>It included:\u003c/p>\n\u003cul>\n\u003cli>Histories of every location he’d been in the last year (with the time and date he was there)\u003c/li>\n\u003cli>A calendar of which events he added and which ones he actually attended\u003c/li>\n\u003cli>All the photos he’d ever taken with his phone (including when and where they were taken)\u003c/li>\n\u003cli> Every email he’d ever sent or received (including those he deleted) \u003c/li>\n\u003c/ul>\n\u003cp>“They also have every image I’ve ever searched for and saved, every location I’ve ever searched for or clicked on, every news article I’ve ever searched for or read, and every single Google search I’ve made since 2009. And then finally, every YouTube video I’ve ever searched for or viewed, since 2008,” Dylan Curran wrote.\u003c/p>\n\u003ch3>How did California’s new law come about?\u003c/h3>\n\u003cfigure id=\"attachment_11789491\" class=\"wp-caption alignright\" style=\"max-width: 379px\">\u003cimg src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/Mactaggart_crop.jpg\" alt=\"\" width=\"379\" height=\"269\" class=\"size-full wp-image-11789491\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/Mactaggart_crop.jpg 379w, https://ww2.kqed.org/app/uploads/sites/10/2019/12/Mactaggart_crop-160x114.jpg 160w\" sizes=\"(max-width: 379px) 100vw, 379px\">\u003cfigcaption class=\"wp-caption-text\">Privacy advocate Alastair Mactaggart speaks in the state Capitol. \u003ccite>(Laurel Rosenhall/CalMatters)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>It all started with some dinner party chitchat between a San Francisco real estate developer and a Google engineer. The engineer told the developer that Americans would freak out if they knew how much information Google has on them. The developer then spent $3.2 million to put an initiative on the California ballot that would give people more control of their digital data.\u003c/p>\n\u003cp>Tech companies put up \u003ca href=\"https://calmatters.org/economy/2018/03/facebook-even-as-it-apologizes-for-scandal-funds-campaign-to-block-a-california-data-privacy-measure/\" rel=\"noopener noreferrer\" target=\"_blank\">$1 million to fight the ballot measure before deciding they’d rather not wage a public campaign against consumer privacy\u003c/a>. The developer, Alastair Mactaggart, agreed to take his measure off the ballot if the Legislature would pass a privacy law. \u003c/p>\n\u003cp>Lawmakers had caved to pressure from tech companies in 2017 and let a privacy bill stall. But Mactaggart’s initiative forced them to act, and the two sides worked out a \u003ca href=\"https://calmatters.org/politics/2018/06/special-interests-win-as-lawmakers-cut-last-minute-deals-to-pull-initiatives-off-your-ballot/\" rel=\"noopener noreferrer\" target=\"_blank\">compromise that lawmakers passed in 2018\u003c/a>. Mactaggart won a nation-leading privacy law. Tech companies won limits on the ability for people to sue over privacy violations. And both sides won the ability to keep lobbying for changes for a year before the law took effect.\u003c/p>\n\u003cp>Throughout 2019, tech companies lobbied to weaken the bill while privacy advocates lobbied to toughen it by, among other provisions, \u003ca href=\"https://calmatters.org/economy/2019/02/data-privacy-fight-california-us-law/\" rel=\"noopener noreferrer\" target=\"_blank\">giving consumers more ability to sue\u003c/a>. (Privacy advocates were divided on that detail; Mactaggart did not advocate for more power to sue, but many other groups did.) When lawmakers gaveled down for the year, however, neither side had won any significant changes to the privacy law.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://e.infogram.com/dc195f15-c2d1-4c23-9f4d-f766644005b1?src=embed\" title=\"data privacy lobby spending\" width=\"800\" height=\"834\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" allowfullscreen=\"allowfullscreen\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003ch3>What does the new privacy law do, exactly?\u003c/h3>\n\u003cp>The \u003ca href=\"http://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201720180AB375\" rel=\"noopener noreferrer\" target=\"_blank\">law\u003c/a> gives Californians new rights and businesses new responsibilities. It does not apply to journalistic coverage and nonprofit organizations. Businesses must comply if their revenues exceed $25 million a year, if they get at least half their annual revenue from selling consumers’ personal information, or if they buy or sell personal data of at least 50,000 households a year. That means as many as 500,000 companies are likely to have to follow the law.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://e.infogram.com/31cc2000-3cc8-4931-a88a-e0c09c7d8c88?src=embed\" title=\"data privacy what the law does\" width=\"800\" height=\"1700\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" allowfullscreen=\"allowfullscreen\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003ch3>How big a change is this?\u003c/h3>\n\u003cp>\u003cimg src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/iStock-652327908-e1574728951937.jpg\" alt=\"\" width=\"600\" height=\"443\" class=\"alignright size-full wp-image-11789492\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/iStock-652327908-e1574728951937.jpg 600w, https://ww2.kqed.org/app/uploads/sites/10/2019/12/iStock-652327908-e1574728951937-160x118.jpg 160w\" sizes=\"(max-width: 600px) 100vw, 600px\">\u003c/p>\n\u003cp>Depends on your perspective. On one hand, California’s privacy law is the strongest in the United States, giving consumers a new level of control that may become the national standard. Companies are spending an estimated $55 billion to comply, largely on updates to their policies and systems. \u003c/p>\n\u003cp>On the other hand, the law doesn’t stop companies from collecting personal data — it just gives people more ways to know what’s being collected and ask that their information be deleted. In other words: The impact of the law may rest in how many people exercise their new rights.\u003c/p>\n\u003cp>The biggest change most Californians likely will see is a flurry of notices that companies have updated their privacy policies. If you click through these emails and read the privacy policies, you may notice a California-specific section, such \u003ca href=\"https://www.kohls.com/feature/privacy-policy.jsp\" rel=\"noopener noreferrer\" target=\"_blank\">as this one from Kohl’s\u003c/a>. You’ll also see directions on how to request the data the company has about you and how to ask that it be deleted. \u003c/p>\n\u003cp>Some companies already have tools for you to access your information:\u003c/p>\n\u003cul>\n\u003cli>Download your \u003ca href=\"https://takeout.google.com/settings/takeout?pli=1\" rel=\"noopener noreferrer\" target=\"_blank\">Google data here\u003c/a>\u003c/li>\n\u003cli>Download your \u003ca href=\"https://www.facebook.com/help/1701730696756992\" rel=\"noopener noreferrer\" target=\"_blank\">Facebook data here\u003c/a>\u003c/li>\n\u003cli>Download your T\u003ca href=\"https://help.twitter.com/en/managing-your-account/accessing-your-twitter-data\" rel=\"noopener noreferrer\" target=\"_blank\">witter data here\u003c/a> \u003c/li>\n\u003cli>Experts anticipate that commercial services will soon emerge to help consumers use the new law to protect their privacy. Common Sense Kids Action, a nonprofit group that co-sponsored the law, will offer \u003ca href=\"https://www.commonsensemedia.org/kids-action/about-us/our-issues/digital-privacy\" rel=\"noopener noreferrer\" target=\"_blank\">free resources at this link\u003c/a> to help people monitor their data and that of their children.\u003c/li>\n\u003c/ul>\n\u003ch3>What about data brokers?\u003c/h3>\n\u003cp>\u003cimg src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/ThinkstockPhotos-682462080-1-e1530723256297.jpg\" alt=\"\" width=\"600\" height=\"400\" class=\"alignright size-full wp-image-11789496\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/ThinkstockPhotos-682462080-1-e1530723256297.jpg 600w, https://ww2.kqed.org/app/uploads/sites/10/2019/12/ThinkstockPhotos-682462080-1-e1530723256297-160x107.jpg 160w\" sizes=\"(max-width: 600px) 100vw, 600px\">\u003c/p>\n\u003cp>\u003ca href=\"https://www.facebook.com/help/152637448140583\" rel=\"noopener noreferrer\" target=\"_blank\">Facebook\u003c/a> and \u003ca href=\"https://safety.google/privacy/ads-and-data/\" rel=\"noopener noreferrer\" target=\"_blank\">Google\u003c/a> contend they do not sell users’ data. \u003c/p>\n\u003cp>“There are other ways they utilize personal information that secure their market position and still bring them monopoly revenues without having to sell information,” said Dipayan Ghosh, a former Facebook executive who is now co-director of the Digital Platforms & Democracy Project at Harvard.\u003c/p>\n\u003cp>Instead, these companies aggregate users’ data and sell advertisers access to them based on categories such as age bracket, geographic region, buying habits or hobbies.\u003c/p>\n\u003cp>\u003cstrong>Data brokers are different.\u003c/strong> They scoop up loads of personal information from various sources, combine and organize it, then sell it to advertisers. For example, they sell lists of people: \u003c/p>\n\u003cul>\n\u003cli>likely to \u003ca href=\"https://www.acxiom.com/wp-content/uploads/2017/10/AC-0057-17-Collateral-Flyer-Data-Guru-Seasonal-Flyer-Valentines_lr.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">spend at least $100 on their sweetie\u003c/a> on Valentine’s Day\u003c/li>\n\u003cli>considered “\u003ca href=\"https://www.acxiom.com/wp-content/uploads/2017/03/AC-0430-16-Collateral-Flyer-DataGuru-Seasonal-Flyer-Back-to-School.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">campus trendsetters\u003c/a>” for back to school shopping\u003c/li>\n\u003cli>planning \u003ca href=\"https://www.acxiom.com/wp-content/uploads/2017/05/AC-0431-16-Collateral-Flyer-DataGuru-Seasonal-Flyer-Summer-Season.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">beach vacations or international trips\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>Data brokers may know: \u003c/p>\n\u003cul>\n\u003cli>how much money you have \u003ca href=\"https://www.experian.com/consumer-information/household-deposits.html\" rel=\"noopener noreferrer\" target=\"_blank\">in your bank account\u003c/a>\u003c/li>\n\u003cli>how much \u003ca href=\"https://www.experian.com/consumer-information/debt-to-income-insight.html?cat1=customer-acquisition&cat2=target-prospects\" rel=\"noopener noreferrer\" target=\"_blank\">debt you have\u003c/a>\u003c/li>\n\u003cli>whether you \u003ca href=\"https://www.experian.com/rentbureau/rental-data.html?cat1=customer-acquisition&cat2=target-prospects\" rel=\"noopener noreferrer\" target=\"_blank\">pay your rent on time\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>A \u003ca href=\"https://www.fastcompany.com/90310803/here-are-the-data-brokers-quietly-buying-and-selling-your-personal-information\" rel=\"noopener noreferrer\" target=\"_blank\">review by Fast Company found 121 data brokers\u003c/a> operating in the United States, calling it a “bustling economy that operates largely in the shadows, and often with few rules.”\u003c/p>\n\u003cp>Under California’s privacy act, data brokers will have to add a button to their websites allowing people to opt out of having their information sold. But many people have no clue who these data brokers are, or how to find the websites where they can click on an opt-out button. So California enacted a \u003ca href=\"http://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201920200AB1202\" rel=\"noopener noreferrer\" target=\"_blank\">follow-up law\u003c/a> that will create a state registry of data brokers — but it won’t be available until January 2021.\u003c/p>\n\u003ch3>\nHow much is my data worth?\u003c/h3>\n\u003cp>“California’s consumers should ... be able to share in the wealth that is created from their data,” \u003ca href=\"https://www.gov.ca.gov/2019/02/12/state-of-the-state-address/\" rel=\"noopener noreferrer\" target=\"_blank\">Gov. Gavin Newsom said\u003c/a> a few weeks after he was inaugurated in 2019. \u003c/p>\n\u003cp>He directed his staff to come up with a proposal for a “data dividend” for Californians, but has yet to release any details on how it might work. One idea, floated by \u003ca href=\"https://www.theguardian.com/commentisfree/2018/apr/27/chris-hughes-facebook-google-data-tax-regulation\" rel=\"noopener noreferrer\" target=\"_blank\">Facebook co-founder Chris Hughes\u003c/a>, would be to structure a data dividend similar to the way Alaska shares the wealth from its oil by sending annual checks of $1,500 to each resident. (Another former Facebooker \u003ca href=\"https://www.wired.com/story/no-data-is-not-the-new-oil/\" rel=\"noopener noreferrer\" target=\"_blank\">panned the idea\u003c/a>.)\u003c/p>\n\u003cp>So, how much is our data worth? There’s not one agreed-upon method for calculating the answer, but here are a few estimates economists have come up with:\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://e.infogram.com/85dd3f3f-5b3a-4608-8755-efa8684b2ac1?src=embed\" title=\"data privacy what is your data worth\" width=\"800\" height=\"1100\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" allowfullscreen=\"allowfullscreen\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003ch3>Will I have to pay more if I opt out of having my data sold?\u003c/h3>\n\u003cp>\u003cimg src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/data-privacy-e1551405320885.jpg\" alt=\"\" width=\"600\" height=\"400\" class=\"alignright size-full wp-image-11789499\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/data-privacy-e1551405320885.jpg 600w, https://ww2.kqed.org/app/uploads/sites/10/2019/12/data-privacy-e1551405320885-160x107.jpg 160w\" sizes=\"(max-width: 600px) 100vw, 600px\">\u003c/p>\n\u003cp>Maybe. \u003c/p>\n\u003cp>Some privacy advocates are concerned about the provision in California’s law that allows businesses to charge more for their services to people who opt out of having their data sold.\u003c/p>\n\u003cp>“Privacy is not something that should be available only to rich people. It should be available to everyone,” said ACLU attorney Jacob Snow.\u003c/p>\n\u003cp>The law says the price differential would have to be commensurate with the value of a customer’s data. Snow cautions this may lead to a two-tiered internet economy — one for Californians who pay with money, another for those who pay with personal data. \u003c/p>\n\u003cp>But if price differentials like that emerge, they’re unlikely to roll out immediately. That’s because even though the law takes effect in January, the attorney general is still developing rules that will guide how much more businesses can charge. \u003c/p>\n\u003cp>“There is going to be a little bit of a warm-up period on some of this,” said Internet Association lobbyist Kevin McKinley.\u003c/p>\n\u003ch3>Why are we doing this?\u003c/h3>\n\u003cp>Exposés of \u003ca href=\"https://www.propublica.org/article/nsa-data-collection-faq\" rel=\"noopener noreferrer\" target=\"_blank\">government surveillance programs\u003c/a> and revelations that \u003ca href=\"https://www.nytimes.com/2018/12/18/technology/facebook-privacy.html\" rel=\"noopener noreferrer\" target=\"_blank\">social media giants\u003c/a> share users’ information have lead many Americans to worry about digital privacy, according to public opinion surveys.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://e.infogram.com/55017909-0abf-4a45-970c-b00cc34e361a?src=embed\" title=\"data privacy public opinion\" width=\"800\" height=\"1700\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" allowfullscreen=\"allowfullscreen\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003ch3>What doesn’t the new law cover?\u003c/h3>\n\u003cp>Saying California’s privacy law doesn’t go far enough, \u003ca href=\"https://calmatters.org/blogs/california-election-2020/2019/09/privacy-initiative/\" rel=\"noopener noreferrer\" target=\"_blank\">Mactaggart is now back with a new initiative\u003c/a> he’s aiming to place on the November 2020 ballot. It would make it harder for the Legislature to change the privacy law and add new protections to make California’s privacy law more similar to Europe’s.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://e.infogram.com/9fa3f76c-dbfe-4306-9c1b-d5de8614d688?src=embed\" title=\"data privacy Mactaggart 2nd initiative\" width=\"800\" height=\"1600\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" allowfullscreen=\"allowfullscreen\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003ch3>What are other states doing?\u003c/h3>\n\u003cp>In 2018, California and Vermont were the first states to pass data privacy laws (though Vermont’s is narrower, focused only on data brokers). The next year, about half the states introduced legislation on data privacy. Several of the state laws that passed only require further study of how to regulate consumer privacy. Nevada and Maine passed laws similar to California’s, and Illinois passed a law prohibiting genetic testing companies from sharing personal data with health and life insurance companies without written consent from the consumer.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://e.infogram.com/6c8c29fa-30ea-48a8-9c39-13e7b58525d4?src=embed\" title=\"data privacy map of state policies\" width=\"550\" height=\"639\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" allowfullscreen=\"allowfullscreen\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003ch3>Is there going to be a nationwide policy on data privacy?\u003c/h3>\n\u003cp>\u003cimg src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/12/Animated-GIF-downsized_large-1.gif\" alt=\"\" width=\"480\" height=\"270\" class=\"alignright size-full wp-image-11789501\">\u003c/p>\n\u003cp>Hard to say. Several bills have been introduced in Congress but they have not advanced very far. \u003ca href=\"https://blogs.microsoft.com/on-the-issues/2019/11/11/microsoft-california-privacy-rights/\" rel=\"noopener noreferrer\" target=\"_blank\">Microsoft has announced\u003c/a> that it will make the privacy controls required under California law available to all its customers in the U.S. If lots of companies follow suit, California’s law could become the de facto standard nationwide.\u003c/p>\n\u003cp>But business groups are still pushing for a national law that would override state laws. \u003ca href=\"https://privacy.internetassociation.org/\" rel=\"noopener noreferrer\" target=\"_blank\">Internet companies\u003c/a> and \u003ca href=\"https://www.privacyforamerica.com/about/\" rel=\"noopener noreferrer\" target=\"_blank\">advertisers\u003c/a> have each made proposals.\u003c/p>\n\u003cp>“It’s going to be unworkable to have a balkanized approach to data privacy,” said Dan Jaffe, an executive vice president of the Association of National Advertisers. “But what a national law will look like is up in the air.”\u003c/p>\n\u003cp>Privacy advocates hope any law that comes out of Washington will use California’s provisions as a baseline.\u003c/p>\n\u003cp>“If they want to add regulations we are OK with it, but not with repealing any piece of the California Consumer Privacy Act,” said privacy campaign spokeswoman Robin Swanson.\u003c/p>\n\u003cp>No matter what, it seems California is bound to shape any national policy that may emerge, not only as the home of Silicon Valley but also as home of both Democratic House speaker Nancy Pelosi and Republican Leader Kevin McCarthy.\u003c/p>\n\u003cp>“They would be hard pressed to override a law that gives rights to Californians,” Swanson said.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>Twenty women are suing San Francisco-based Lyft, alleging they were sexually abused by their drivers and accusing the ride-hail company of ignoring their complaints, attorneys for the victims said Wednesday.\u003c/p>\n\u003cp>The alleged assaults, which include rape and groping, happened across the country in states including California, New York, Tennessee and Ohio. Some of the women reported the attacks to police; ultimately, some of their attackers were charged and at least three of them pleaded guilty while one was found guilty. Many of the women reported the assaults to Lyft, with some saying saying they didn’t get updates from the company about their complaints.\u003c/p>\n\u003cp>Eight of the women were assaulted after Lyft was \u003ca href=\"https://www.kqed.org/news/11772148/14-women-allegedly-assaulted-by-lyft-drivers-sue-the-company\">sued by another group of 14 women\u003c/a> in San Francisco in early September. \u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>In the latest lawsuit filed Wednesday in San Francisco Superior Court, attorneys accuse Lyft of inadequate safety precautions and screening of its drivers, and failure of its app to meet minimum consumer safety expectations.\u003c/p>\n\u003cp>“During the last three months, Lyft had ample opportunity to make changes to ensure the safety of female passengers,” said attorney Mike Bomberger, of the Estey & Bomberger law firm, which filed both lawsuits. “But instead of protecting women, the company chose to invest in a costly public relations campaign with no regard to safety.”\u003c/p>\n\u003cp>[aside postID=news_11772148,news_11773435]One week after attorneys filed the lawsuit in September, the company \u003ca href=\"https://www.kqed.org/news/11773435/lyft-announces-new-safety-features-following-sexual-assault-lawsuit\">released new safety features\u003c/a> on its app. The changes include asking riders and drivers if they’re OK, if their ride has unexplained delays, an in-app “Call 911” button and mandatory driver training.\u003c/p>\n\u003cp>On Wednesday, a Lyft spokesperson said the company had launched more than 15 new safety features, including criminal background monitoring of its drivers and mandatory feedback for rides rated less than four stars “to ensure we are constantly tracking any level of problematic behavior by drivers.”\u003c/p>\n\u003cp>[pullquote size='small' align='right' citation='Mike Bomberger, attorney for the victims']‘Eight of the women that are part of this lawsuit had their incident occur after these [Lyft safety] features were in play.’[/pullquote]“Our work on safety is never done, and we will continue to invest in new features, protocols, and policies to ensure Lyft is the safest form of transportation for our riders and drivers,” the spokesperson said in a statement.\u003c/p>\n\u003cp>But Bomberger rejected those efforts, calling them “gimmicks” that “don’t work.”\u003c/p>\n\u003cp>“We know because eight of the women that are part of this lawsuit had their incident occur after these [Lyft safety] features were in play,” he said at a press conference.\u003c/p>\n\u003cp>Thirteen of the women in the latest lawsuit chose to remain anonymous, and are identified as Jane Roe.\u003c/p>\n\u003cp>One of the victims, Jane Roe 2, said Lyft’s new safety features would not have helped her the night she was raped while on a ride in Massachusetts.\u003c/p>\n\u003cp>“My cell reception was low,” she said. “So anything they have that’s phone-based would not have worked in my case.”\u003c/p>\n\u003cp>The victims are seeking damages to cover past and future medical expenses, according to the lawsuit.\u003c/p>\n\u003cp>According to the earlier lawsuit, attorneys uncovered 100 cases of reported sexual assault by Lyft drivers in California over a one-year period between 2015 and 2016.\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“Our work on safety is never done, and we will continue to invest in new features, protocols, and policies to ensure Lyft is the safest form of transportation for our riders and drivers,” the spokesperson said in a statement.\u003c/p>\n\u003cp>But Bomberger rejected those efforts, calling them “gimmicks” that “don’t work.”\u003c/p>\n\u003cp>“We know because eight of the women that are part of this lawsuit had their incident occur after these [Lyft safety] features were in play,” he said at a press conference.\u003c/p>\n\u003cp>Thirteen of the women in the latest lawsuit chose to remain anonymous, and are identified as Jane Roe.\u003c/p>\n\u003cp>One of the victims, Jane Roe 2, said Lyft’s new safety features would not have helped her the night she was raped while on a ride in Massachusetts.\u003c/p>\n\u003cp>“My cell reception was low,” she said. “So anything they have that’s phone-based would not have worked in my case.”\u003c/p>\n\u003cp>The victims are seeking damages to cover past and future medical expenses, according to the lawsuit.\u003c/p>\n\u003cp>According to the earlier lawsuit, attorneys uncovered 100 cases of reported sexual assault by Lyft drivers in California over a one-year period between 2015 and 2016.\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"content": "\u003cp>\u003cstrong>Updated at 6:07 p.m. ET\u003c/strong>\u003c/p>\n\u003cp>Ending an era at the internet’s biggest search company, Google co-founders Sergey Brin and Larry Page are leaving their leadership roles, with CEO Sundar Pichai stepping into the role of chief executive of both Google and its parent company, Alphabet.\u003c/p>\n\u003cp>Page is stepping down as CEO of Alphabet, while Brin is resigning as its president. They will remain board members of Alphabet, a company that oversees Google as well as research initiatives into artificial intelligence and self-driving cars.\u003c/p>\n\u003cp>[aside label=\"related coverage\" tag=\"google\"]Page and Brin founded Google in 1998 when they were Stanford students. They made Google into one of the world’s largest, most profitable companies, dominating online search, digital advertising and video.\u003c/p>\n\u003cp>“We’ve never been ones to hold on to management roles when we think there’s a better way to run the company,” they wrote \u003ca href=\"https://blog.google/inside-google/alphabet/letter-from-larry-and-sergey\">in a letter\u003c/a> Tuesday. “And Alphabet and Google no longer need two CEOs and a President.”\u003c/p>\n\u003cp>In an email to Google employees, Pichai said that in his more than 15 years with Google, “the only constant I’ve seen is change. This process of continuous evolution — which the founders often refer to as ‘uncomfortably exciting’ — is part of who we are.”\u003c/p>\n\u003cp>The restructuring at the top of Google comes as at time of increased turmoil for the internet giant.\u003c/p>\n\u003cp>Google, whose early unofficial motto was “don’t be evil,” has long been known for its open and freewheeling culture, with employees encouraged to speak out. But lately, management has been acccused of cracking down on dissent and criticism.\u003c/p>\n\u003cp>Google fired four engineers last week for accessing internal information. But the workers said they lost their jobs over their labor-organizing efforts and plan to file a complaint with the National Labor Relations Board.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Last year, thousands of Google workers around the world \u003ca href=\"https://www.npr.org/2018/11/01/662851489/google-employees-plan-global-walkout-to-protest-companys-treatment-of-women\">walked out to protest\u003c/a> sexual harassment and alleged bad behavior by executives.\u003c/p>\n\u003cp>Regulators in the U.S. and Europe are also looking into how dominant Google is in search and advertising. Some critics are even calling for the company to be broken up.\u003c/p>\n\u003cp>Page and Brin acknowledged that Google is no longer the same company they founded. “Since we wrote our first founders’ letter, the company has evolved and matured,” they wrote Tuesday.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2019 NPR. To see more, visit https://www.npr.org.\u003cimg decoding=\"async\" src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Google+Founders+Brin%2C+Page+Step+Down%3B+Pichai+Takes+Over+As+Alphabet+CEO+&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cstrong>Updated at 6:07 p.m. ET\u003c/strong>\u003c/p>\n\u003cp>Ending an era at the internet’s biggest search company, Google co-founders Sergey Brin and Larry Page are leaving their leadership roles, with CEO Sundar Pichai stepping into the role of chief executive of both Google and its parent company, Alphabet.\u003c/p>\n\u003cp>Page is stepping down as CEO of Alphabet, while Brin is resigning as its president. They will remain board members of Alphabet, a company that oversees Google as well as research initiatives into artificial intelligence and self-driving cars.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Page and Brin founded Google in 1998 when they were Stanford students. They made Google into one of the world’s largest, most profitable companies, dominating online search, digital advertising and video.\u003c/p>\n\u003cp>“We’ve never been ones to hold on to management roles when we think there’s a better way to run the company,” they wrote \u003ca href=\"https://blog.google/inside-google/alphabet/letter-from-larry-and-sergey\">in a letter\u003c/a> Tuesday. “And Alphabet and Google no longer need two CEOs and a President.”\u003c/p>\n\u003cp>In an email to Google employees, Pichai said that in his more than 15 years with Google, “the only constant I’ve seen is change. This process of continuous evolution — which the founders often refer to as ‘uncomfortably exciting’ — is part of who we are.”\u003c/p>\n\u003cp>The restructuring at the top of Google comes as at time of increased turmoil for the internet giant.\u003c/p>\n\u003cp>Google, whose early unofficial motto was “don’t be evil,” has long been known for its open and freewheeling culture, with employees encouraged to speak out. But lately, management has been acccused of cracking down on dissent and criticism.\u003c/p>\n\u003cp>Google fired four engineers last week for accessing internal information. But the workers said they lost their jobs over their labor-organizing efforts and plan to file a complaint with the National Labor Relations Board.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Last year, thousands of Google workers around the world \u003ca href=\"https://www.npr.org/2018/11/01/662851489/google-employees-plan-global-walkout-to-protest-companys-treatment-of-women\">walked out to protest\u003c/a> sexual harassment and alleged bad behavior by executives.\u003c/p>\n\u003cp>Regulators in the U.S. and Europe are also looking into how dominant Google is in search and advertising. Some critics are even calling for the company to be broken up.\u003c/p>\n\u003cp>Page and Brin acknowledged that Google is no longer the same company they founded. “Since we wrote our first founders’ letter, the company has evolved and matured,” they wrote Tuesday.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2019 NPR. To see more, visit https://www.npr.org.\u003cimg decoding=\"async\" src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Google+Founders+Brin%2C+Page+Step+Down%3B+Pichai+Takes+Over+As+Alphabet+CEO+&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"slug": "how-one-womans-search-for-her-homeless-mother-became-a-mission-to-help-others",
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"content": "\u003cp>\u003cem>This story was originally published on July 31, 2019.\u003c/em>\u003c/p>\n\u003cp>[dropcap]G[/dropcap]rowing up, Robin Burton didn’t really know much about her mother, Cloudia Leslie Wells. “I was never told that my mom was mentally ill. My grandparents raised me, her mom and dad, and my mom would come home for a couple months and she’d be gone for a couple of years, and this was normal to me growing up,” she said.\u003c/p>\n\u003cp>[pullquote size='medium' align='right' citation='Robin Burton, founder of the Facebook group Missing & Homeless']‘The only thing that I want to say to my mom whenever I find her is, “I love you.” That means more to me than anything else in the world, is just for her to hear those three words: “I love you.”‘[/pullquote]\u003c/p>\n\u003cp>Burton was an adult by the time she learned her mom had been diagnosed with paranoid schizophrenia. That finally answered questions unanswered when her mom was breezing in and out of her life. Like many kids who don’t understand what they’re looking at when they’re looking at severe mental illness, little Robin came up with a story.\u003c/p>\n\u003cp>“I thought that she was living the life of the rich and famous, and didn’t have time for me. That was so far from the truth,” she said.\u003c/p>\n\u003cp>That was a sadness she learned to live with early in life. But when Burton was in her 20s, she lost her mom in a new and different way. First, her grandparents died. Then, when her mom swung through town, sometime around Christmas in 1994, and learned about their deaths, she left and didn’t come back. Ever.\u003c/p>\n\u003cp>“I was 23 whenever she went missing, and I’m 48 years old now,” Burton said.\u003c/p>\n\u003cp>Schizophrenia can be a debilitating disease. There’s no known cure, though medications can help. “We don’t know what it is. We don’t know what causes it. I don’t even know what the meaning of a cure would be,” said \u003ca href=\"https://medicine.yale.edu/psychiatry/people/robert_rosenheck.profile\" target=\"_blank\" rel=\"noopener noreferrer\">Robert Rosenheck\u003c/a>, professor of psychiatry and of health policy at the Yale School of Medicine.\u003c/p>\n\u003cfigure id=\"attachment_11764368\" class=\"wp-caption aligncenter\" style=\"max-width: 720px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11764368\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/07/FB_IMG_1558461841538.jpg\" alt=\"A rare family photo of young Robin Burton with her mother, Cloudia Leslie Wells.\" width=\"720\" height=\"540\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/FB_IMG_1558461841538.jpg 720w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/FB_IMG_1558461841538-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/FB_IMG_1558461841538-632x474.jpg 632w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/FB_IMG_1558461841538-536x402.jpg 536w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\">\u003cfigcaption class=\"wp-caption-text\">A rare family photo of young Robin Burton with her mother, Cloudia Leslie Wells. \u003ccite>(Courtesy of Robin Burton)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Scientists do know schizophrenia affects people of every race, culture and economic class. Common symptoms include delusions, social withdrawal and an inability to cope with strong emotions. “Schizophrenia interferes with all areas of mental life. It makes it hard to think clearly. It makes people fearful, angry sometimes, and sometimes numb,” Rosenheck added.\u003c/p>\n\u003cp>That’s why you see so many homeless people with schizophrenia. It’s hard for other people to connect with them and stay connected.\u003c/p>\n\u003cp>As the years wore on, Burton hired a private investigator to find Cloudia, though a lot of people told her to let it go. A lot of people tell her that now. But Burton won’t give up on the hope that Cloudia is still alive, and that there might be some benefit to seeing her again.\u003c/p>\n\u003cp>“I’m not here to judge my mom, and I’m not here to ask her any questions on why she didn’t come home, or where she’s been, because she has her own reasons. The only thing that I want to say to my mom whenever I find her is, ‘I love you.’ That means more to me than anything else in the world, is just for her to hear those three words: ‘I love you.’ ”\u003c/p>\n\u003cp>The question is, how to find her?\u003c/p>\n\u003ch2>The First Trip to California\u003c/h2>\n\u003cp>Burton lives in Collinsville, Illinois. “I work at Geico. I’m an insurance agent. I also bartend on the weekends,” at a popular local watering hole called Ardie and Tiny’s.\u003c/p>\n\u003cp>[pullquote size='medium' align='right' citation='Robin Burton, founder of the Facebook group Missing & Homeless']‘You know, the question that I get asked a lot, and most families do that are looking for their missing loved ones that are living homeless, is maybe they don’t want to be found.’[/pullquote]One evening, almost five years ago, Burton was working at that bar, “and it was a slow night, and I had a phone call from my private investigator, and he had told me that he doesn’t know how he missed it. But my mom’s Social Security number was used at a homeless shelter in 2013.”\u003c/p>\n\u003cp>It was a homeless shelter in Santa Monica, California, roughly 2,000 miles from Collinsville.\u003c/p>\n\u003cp>Burton explained, “I didn’t think a whole lot of it because I’ve been on wild goose chases before. I told a customer, just for small talk, about the phone call conversation. Unbeknownst to me, that customer went home and started Googling the Web. Two days later, he called me on the phone and he said, ‘Robin, I need your email address. There’s something I want you to look at.’ ”\u003c/p>\n\u003cp>It was a 2014 article from the Los Angeles Times, talking about the annual point-in-time count of the local homeless population. There was one photograph up top, of a homeless woman on the street. “I knew immediately that it was her. Because your eyes don’t change.”\u003c/p>\n\u003cp>Burton called up the L.A. Times, and the reporter put Burton in touch with the photographer, who said the photo was taken one year before the article was written.\u003c/p>\n\u003cp>“January 2013 in Santa Monica, California, the exact same place and area my mom’s Social Security number was used. In the same year. And that was all the confirmation I needed, ’cause I already knew it was her,” Burton said.\u003c/p>\n\u003cp>That tip was 2 years old, but she decided to chase it down anyway. She set up a Go Fund Me page to get help paying for a rental car to get to California, and for a motel room to stay in when she got there.\u003c/p>\n\u003cp>A local \u003ca href=\"https://fox2now.com/2015/02/17/collinsville-woman-heads-to-la-to-find-her-mother-after-spotting-her-in-la-times-picture/\" target=\"_blank\" rel=\"noopener noreferrer\">Fox News\u003c/a> outlet broadcast a set-up story the night before Burton left for L.A. By then, Burton had talked with a police officer at the LAPD, who told her Cloudia had been sighted on L.A.’s skid row. Burton told Fox, “I’m not scared of skid row. That’s not my biggest fear. My biggest fear is my mom not wanting to come back with me. Alls I know is I have to find her. I gotta let her know I love her.”\u003c/p>\n\u003ch2>Lessons Learned on Skid Row\u003c/h2>\n\u003cfigure id=\"attachment_11764385\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-11764385 size-full\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/07/RS27189_GettyImages-691243686-qut.jpg\" alt=\"\" width=\"1920\" height=\"1280\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS27189_GettyImages-691243686-qut.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS27189_GettyImages-691243686-qut-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS27189_GettyImages-691243686-qut-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS27189_GettyImages-691243686-qut-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS27189_GettyImages-691243686-qut-1200x800.jpg 1200w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">A woman passes a wheelchair-bound homeless man on Spring Street on May 1, 2017, in Los Angeles. The 2017 Greater Los Angeles Homeless Count indicated a dramatic jump of 20 percent in the city of Los Angeles, while Los Angeles County has spiked 23 percent. \u003ccite>(David McNew/Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>There has been a skid row in Los Angeles since the late 19th century. There have been attempts to clear out the poverty and crime from this square mile in the heart of downtown since the 1950s.\u003c/p>\n\u003cp>But it’s never looked as bad as it does in modern times: a tent city of roughly 4,000 people has sprung up on these sun-baked concrete sidewalks, crawling with rats and bedbugs, reeking with the smell of human urine and feces.\u003c/p>\n\u003cp>Robin arrived in 2015 carrying a box of candy bars wrapped with her mom’s picture, but she made a critical mistake. She brought along another TV camera crew.\u003c/p>\n\u003cp>People on the streets were not happy to see that, or her. “The very first day out there was very scary and emotional for me. I broke down crying. I had to leave. I had to leave and I had to go back to my motel and take a deep breath and re-evaluate.”\u003c/p>\n\u003cp>Back in the motel room, Burton decided she needed to try again, in a different way. “Without the cameras, everything was so different. and it was actually the homeless that was helping me look for my mom. It was them that was telling me, ‘You know I wish I had somebody looking for me.’ ”\u003c/p>\n\u003cp>You could imagine Cloudia visiting a place like the \u003ca href=\"https://www.downtownwomenscenter.org\" target=\"_blank\" rel=\"noopener noreferrer\">Downtown Women’s Center\u003c/a>. Homeless and near-homeless women from all over Southern California come here looking for help for a range of problems.\u003c/p>\n\u003cp>“We serve about 4,000 women a year and it’s very fairly infrequent that we see them reunify. It’s really probably only about five a year,” said chief program officer Erika Hartman, who betrays in her voice a certain exhaustion at the very idea of what sounds like a much desired fairy-tale ending.\u003c/p>\n\u003cp>[pullquote size='medium' align='right' citation='Robin Burton, founder of the Facebook group Missing & Homeless']‘I was very, very angry at God. How could you send me a picture after 20 years? How could I go out there and not find her? And it wasn’t until I came home and I realized I’m not alone. There are other families just like me.’[/pullquote]“Usually, at the point that they have come to skid row, they have really run out of other connections that they can turn to. Sometimes, it’s because they’ve really exhausted their relationships with people who are trying support them. Or who have set boundaries due to substance use. Lots of women report experiencing shame about homelessness,” Hartman said.\u003c/p>\n\u003cp>Even with help, three weeks passed with no sign of Cloudia. Some people told Burton they believed Cloudia must be dead. Whatever the case, Burton needed to go back home and get back to work.\u003c/p>\n\u003cp>That spring, Burton started a Facebook group called \u003ca href=\"https://www.facebook.com/MissingHomelessOrg/\" target=\"_blank\" rel=\"noopener noreferrer\">Missing & Homeless\u003c/a>. The concept is simple: post a person’s story, with enough details and photos, in the hopes somebody in the group will recognize that missing person and help put them in touch with the family looking for them.\u003c/p>\n\u003cp>“They’re not a piece of garbage, you know. They’re somebody’s mother. They’re somebody son. They’re somebody’s sister.”\u003c/p>\n\u003cfigure id=\"attachment_11764316\" class=\"wp-caption aligncenter\" style=\"max-width: 742px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11764316\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/07/1485734303999.jpeg\" alt=\"One of numerous posters Robin Burton has drawn up over the years in the search for her mother, believed to be homeless somewhere in California.\" width=\"742\" height=\"960\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/1485734303999.jpeg 742w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/1485734303999-160x207.jpeg 160w\" sizes=\"auto, (max-width: 742px) 100vw, 742px\">\u003cfigcaption class=\"wp-caption-text\">One of numerous posters Robin Burton has drawn up over the years in the search for her mother, believed to be homeless somewhere in California. \u003ccite>(Courtesy of Robin Burton)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003ch2>An Education in Finding People\u003c/h2>\n\u003cp>Robin said she functions like a reporter when a family contacts her for help. She presses them for more information. Where, exactly, did the person go missing? Are there any distinguishing characteristics, like eye color or tattoos? Do they suffer from mental illness or addiction?\u003c/p>\n\u003cp>The details make it easier to find somebody, but they also emotionally engage the Facebook group members. As opposed to say, some generic post about a Jane Doe.\u003c/p>\n\u003cp>“I had no idea when I started ‘Missing & Homeless’ what it was going to become, and how many followers and supporters that we were gonna have. Then we started finding people. Four years later, we have probably found 70 or 80 people,” Burton said.\u003c/p>\n\u003cp>It turns out a lot of the group’s 63,000 members are homeless themselves, typically logging into Facebook at public libraries — in part because they don’t have any barriers precluding them from getting involved.\u003c/p>\n\u003cp>[aside tag='homelessness' label='More on Homelessness']\u003c/p>\n\u003cp>Burton has had a number of frustrating conversations with health care providers and social service workers who won’t say boo about someone who friends and family are searching for.\u003c/p>\n\u003cp>“You can walk into a homeless shelter or a soup kitchen and they will not tell you if they’re there. My mom could be in the same building as me and I would never even know it. It’s heartbreaking, whenever you have a family member that is missing and living homeless, the lack of help that you get because of it,” Burton said.\u003c/p>\n\u003cp>There’s a very big reason why most social workers and health care providers would not tell Robin if her mom was in a particular building. It’s against federal law, specifically, the \u003ca href=\"https://www.hhs.gov/hipaa/for-professionals/privacy/laws-regulations/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">Health Insurance Portability and Accountability Act of 1996\u003c/a>. HIPAA, as most people call it, has a provision that protects the privacy of individuals’ medical records, including the fact of a person’s presence in a facility.\u003c/p>\n\u003cp>Hartman of the Downtown Women’s Center explained staff are happy to take a message and pass it on. But it’s the homeless person’s choice whether to connect. Always. In part, because they can’t presume the best about people who say they’re searching for a loved one.\u003c/p>\n\u003cp>“We have women who have been trafficked or abused or exploited by family members,” Hartman said. “Many of them don’t list an emergency contact. We have women who pass and we don’t know how to find a next of kin.”\u003c/p>\n\u003cp>In other words, many of these women have good reasons they don’t want to be found. Burton gets that. She’s also seen enough to know some people are just too far gone into the abyss of mental illness, or addiction, or both.\u003c/p>\n\u003cp>“I had a lady that was looking for her son that was schizophrenic, and he was found after, after five or six years, and she didn’t recognize him at first. You know, because the streets weather you. You change drastically. He didn’t recognize her either, and he said, ‘You’re not my mom.’ He’s missing again,” Burton said.\u003c/p>\n\u003cp>So far, we’ve been presuming that the right homeless person has been correctly identified. Sometimes, people eager to help say they’ve seen someone they actually haven’t.\u003c/p>\n\u003cp>It happened to Burton, just weeks after she returned home from skid row that first time. A volunteer from the Downtown Women’s Center called Burton to say Cloudia was there.\u003c/p>\n\u003cp>Burton bought a plane ticket. She was sitting on that plane ahead of takeoff, when she got another call saying the volunteer was mistaken. The timing was such that Burton flew to L.A. and back: an expensive, useless and emotionally painful trip.\u003c/p>\n\u003cp>Now, that wouldn’t stop Burton from recommending families make every effort to file missing person reports, and take all the other recommended steps. Because the wins, when they happen, are so satisfying.\u003c/p>\n\u003cfigure id=\"attachment_11764346\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11764346\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/07/RS38248_Corey-qut.jpg\" alt=\"A former workmate of Corey Abernathy's asked his parents for permission to post this on the Facebook group "Missing & Homeless." That's how a housemate of Abernathy's in San Francisco spotted it, and told him, and he called his parents after a radio silence of two years.\" width=\"1920\" height=\"1246\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS38248_Corey-qut.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS38248_Corey-qut-160x104.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS38248_Corey-qut-800x519.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS38248_Corey-qut-1020x662.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS38248_Corey-qut-1200x779.jpg 1200w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">A former workmate of Corey Abernathy asked his parents for permission to post this on the Facebook group “Missing & Homeless.” That’s how a housemate of Abernathy’s in San Francisco spotted it, and told him, and he called his parents after a radio silence of two years. \u003ccite>(Courtesy of Corey Abernathy)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003ch2>A Win in San Francisco\u003c/h2>\n\u003cp>Corey Abernathy, and his parents, Cathy and Robert Abernathy, agreed to meet me on a bright, breezy day at one of his favorite haunts in San Francisco: Crissy Field. When he was homeless, Corey used to camp in the Presidio, not far from where tourists whiz by on their rented bicycles and children eat ice cream while wearing fleece jackets.\u003c/p>\n\u003cp>“I just thought too much about life. I felt a lot of pressure,” Corey said. He’s 5-foot-9. About 160 pounds. Hair and beard close-cropped. His blue eyes twinkle in the sun. He looks like he’s gotten a lot of sun in recent years, but nothing that seems out of the ordinary for an athletic white man in his early 30s.\u003c/p>\n\u003cp>Corey was 28 when he decided to throw on a backpack one day and leave his parents’ home in Willits in Mendocino County. With no warning, or explanation — though there were signs when the family looks back on it — that he wasn’t happy. That he was drifting.\u003c/p>\n\u003cp>“I just remember that there was like a weird amount of anxiety on me,” Abernathy said. “I always tried to make sense of everything. I put too much pressure on myself that wasn’t really there. Yeah, the way I dealt with it was just drinking a lot.”\u003c/p>\n\u003cp>He’d struggled with anxiety since childhood. He didn’t seem to have a strong idea for a career the way his older brother had. He dropped out of Sacramento State almost as soon as he got there. He lost a job in retail, then switched to a local casino. But there, he was surrounded by alcohol, and the consequences were predictable.\u003c/p>\n\u003cp>Corey started reading about people who dropped out of society for a different kind of life. “So it wasn’t like one single moment. It was something I was thinking about for probably like a year,” he explained.\u003c/p>\n\u003cp>Then Corey got a DUI, something he was really ashamed about. He thought to himself, if he had no money, he wouldn’t be able to buy alcohol. And if he had nothing to worry about, he wouldn’t want to buy alcohol.\u003c/p>\n\u003cp>He explained, “My car got towed and I just said, ‘I’m done.’ At the time, it was a good feeling. I don’t have to deal with problems I can’t figure out anymore.”\u003c/p>\n\u003cp>But remember, he was living with his parents at the time. And when he walked out that front door, he left no note. No explanation. His mom, Cathy, is a registered nurse. His dad, Robert, is a retired custom cabinetmaker.\u003c/p>\n\u003cp>His father recalled the day, “Got home and the house was empty. To me, it looked like he’d just walked out the door to go out for a walk. Everything was still in his room. Nothing disturbed. He just disappeared.”\u003c/p>\n\u003cp>They called the police and filed a missing person’s report. Only to discover the police in Mendocino County have a loose attitude about adults who disappear, given the local marijuana growing industry’s reliance on seasonal workers. In this business, pruning is called “trimming,” and many of the trimmers come and go.\u003c/p>\n\u003cp>“In Mendocino County, Sonoma County if a adult is missing, they’re out trimming,” Cathy said. “It was October and it was trimming season. They took the report, but they weren’t doing anything with it.”\u003c/p>\n\u003cp>So Robert and Cathy had to start looking on their own. Corey’s friends helped. A former workmate tacking up a poster in Ukiah met a homeless person who directed them to Fort Bragg, where Robert and Cathy found Corey in a park, about six weeks after he disappeared. But Corey wouldn’t come back.\u003c/p>\n\u003cp>“I wasn’t ready to see them,” he said.\u003c/p>\n\u003cp>[pullquote size='medium' align='right' citation='Corey Abernathy, building a new life for himself in San Francisco after more than three years homeless']‘I gave everything up, you know. It was like, I don’t know if I’m ever going to have a room again. I don’t know if I’m ever going to have a relationship again. I distinctively classified myself aside from society.’[/pullquote]\u003c/p>\n\u003cp>Robert described his thinking in that moment, “As much as I wanted to grab him and throw him in the car, I knew he’d be gone again. So that was the hardest decision I’ve ever had to make was to let him go.”\u003c/p>\n\u003cp>So they did, and Corey kept hitchhiking, to Point Arena, Gualala and finally San Francisco — where he proceeded to bounce from sleeping rough in the Presidio to side streets and shelters, sporadically sending his parents Facebook messages from public libraries. Until he stopped doing that. The last one was in February 2016.\u003c/p>\n\u003cp>“I felt regret and guilt. I knew I was going to have to figure out a way to speak to them, and yeah, apologize,” Corey said.\u003c/p>\n\u003cp>Every now and then, his parents would get a lead and take off to follow it, only to find it mistaken. Often, from somebody overcome with wishful thinking. A lot of guys on the street look like Corey. “OK, he’s here. He’s in Yuba City. He’s in Sacramento. Manteca. Denver. I mean, you name it, he was there,” Robert said.\u003c/p>\n\u003cp>Weeks turned into months, and then years. Corey’s last messages came from San Francisco. So Robert and Cathy drove south repeatedly to scour the city’s Tenderloin on foot. “He could be on the next block over headed in the opposite direction, and we’d never know it. You know, there were days when we walked 25 miles,” Robert said.\u003c/p>\n\u003cp>The night before Corey left his parents’ home in Willits, Cathy started having this recurring dream — nightmare, really.\u003c/p>\n\u003cp>In it, she keeps getting woken up by her nephew, Bobby, who committed suicide in 2010. It’s like he was a contact from the underworld, trying to tell her something about her son.\u003c/p>\n\u003cp>“He’d wake me up that, ‘We gotta get going.’ I was on the hard ground. I was cold. I wasn’t safe. I had to get moving. You know, we had to get moving,” she recalled.\u003c/p>\n\u003cp>Then, at some point, the nightmares abruptly stopped. Cathy had two theories about what happened to Corey. “Maybe, you know, he’s getting his life together. Or he wasn’t on this earth anymore. You know, it was one of the two.”\u003c/p>\n\u003cp>As it happened, this was right around the time Corey was ready for rehab. He got involved with \u003ca href=\"https://www.aa.org\" target=\"_blank\" rel=\"noopener noreferrer\">Alcoholics Anonymous\u003c/a>. He got into a sober living facility.\u003c/p>\n\u003cp>But he didn’t reconnect with his parents. And two years passed. That’s when, early this year, one of Corey’s old workmates posted on “Missing & Homeless.” And someone Corey lives with recognized him. And told Corey. And Corey called home.\u003c/p>\n\u003cp>[pullquote size='medium' align='right' citation='Robert Abernathy, whose son went missing for more than three years']‘You see the homeless. You hear about people missing family. And that’s supposed to happen to other people. It’s not supposed to happen to you. With Corey missing, I am much, much, much more aware of how it’s happening everywhere. Man, this is an epidemic.’[/pullquote]\u003c/p>\n\u003cp>“I don’t even remember the drive down here. You know, we sat down, and he talked about why — some of the things that made him leave. And him realizing that the DUI, everybody gets one and it’s nothing to run from, but this is something he’s been thinking about, and it’s something he needed to finish. And it’s like, he’s part of our family, and as I told him, he’s going to be my son forever, no matter what. I still love him,” Robert said.\u003c/p>\n\u003cp>These days, Robert and Cathy come down from Willits periodically to visit Corey in San Francisco.\u003c/p>\n\u003cp>Corey doesn’t have a strong answer as to why he didn’t call his parents before a prompt from the acquaintance who spotted him on “Missing & Homeless.” What Corey can say is that he was ready when he got the nudge.\u003c/p>\n\u003ch2>The Kind of Story Robin Burton Lives For\u003c/h2>\n\u003cp>“A lot of homeless are afraid to contact their family because they don’t know if they’re going to be turned away,” Burton said. “Some, you know, it’s just they’ve been gone for so long they don’t even know what to say to families anymore. Those are our miracle stories. There was a reason he was supposed to be found, and there was closure.”\u003c/p>\n\u003cp>The search for Cloudia morphed into something else for Burton. She’s found a mission, a purpose in life, as a guide for others in need. The story about Burton’s search for her mom has become an invitation for people to trust her. “The same people have probably heard it a thousand times. Well, now they’re coming to me for help and we’re finding their families.”\u003c/p>\n\u003cp>That’s not to say there haven’t been personal wins for Burton, too. She never knew who her father was. But this summer, she found him. She was told as a kid that her mom got pregnant at 17, and had her at 18. But her grandparents didn’t know who her father was.\u003c/p>\n\u003cp>Recently, Burton took a DNA test and it led to Kansas and her 71- year-old dad. He doesn’t profess to remember Cloudia, but has met with Burton once already — and she’s going to Kansas soon to spend some vacation time with him.\u003c/p>\n\u003cp>Burton’s got a new lead for Cloudia, by the way, from someone in San Francisco who thought they saw her back in June. She would be 66 years old now. White woman, round face that’s probably slouched somewhat with age, presumed shoulder-length gray hair. Might still answer to the name of Cloudia. Or Leslie. Or Diane. Or some other name we don’t know about. Yet.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cem>This story was originally published on July 31, 2019.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003cspan class=\"utils-parseShortcode-shortcodes-__dropcapShortcode__dropcap\">G\u003c/span>\u003c/p>\u003cp>rowing up, Robin Burton didn’t really know much about her mother, Cloudia Leslie Wells. “I was never told that my mom was mentally ill. My grandparents raised me, her mom and dad, and my mom would come home for a couple months and she’d be gone for a couple of years, and this was normal to me growing up,” she said.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "‘The only thing that I want to say to my mom whenever I find her is, “I love you.” That means more to me than anything else in the world, is just for her to hear those three words: “I love you.”‘",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Burton was an adult by the time she learned her mom had been diagnosed with paranoid schizophrenia. That finally answered questions unanswered when her mom was breezing in and out of her life. Like many kids who don’t understand what they’re looking at when they’re looking at severe mental illness, little Robin came up with a story.\u003c/p>\n\u003cp>“I thought that she was living the life of the rich and famous, and didn’t have time for me. That was so far from the truth,” she said.\u003c/p>\n\u003cp>That was a sadness she learned to live with early in life. But when Burton was in her 20s, she lost her mom in a new and different way. First, her grandparents died. Then, when her mom swung through town, sometime around Christmas in 1994, and learned about their deaths, she left and didn’t come back. Ever.\u003c/p>\n\u003cp>“I was 23 whenever she went missing, and I’m 48 years old now,” Burton said.\u003c/p>\n\u003cp>Schizophrenia can be a debilitating disease. There’s no known cure, though medications can help. “We don’t know what it is. We don’t know what causes it. I don’t even know what the meaning of a cure would be,” said \u003ca href=\"https://medicine.yale.edu/psychiatry/people/robert_rosenheck.profile\" target=\"_blank\" rel=\"noopener noreferrer\">Robert Rosenheck\u003c/a>, professor of psychiatry and of health policy at the Yale School of Medicine.\u003c/p>\n\u003cfigure id=\"attachment_11764368\" class=\"wp-caption aligncenter\" style=\"max-width: 720px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11764368\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/07/FB_IMG_1558461841538.jpg\" alt=\"A rare family photo of young Robin Burton with her mother, Cloudia Leslie Wells.\" width=\"720\" height=\"540\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/FB_IMG_1558461841538.jpg 720w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/FB_IMG_1558461841538-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/FB_IMG_1558461841538-632x474.jpg 632w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/FB_IMG_1558461841538-536x402.jpg 536w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\">\u003cfigcaption class=\"wp-caption-text\">A rare family photo of young Robin Burton with her mother, Cloudia Leslie Wells. \u003ccite>(Courtesy of Robin Burton)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Scientists do know schizophrenia affects people of every race, culture and economic class. Common symptoms include delusions, social withdrawal and an inability to cope with strong emotions. “Schizophrenia interferes with all areas of mental life. It makes it hard to think clearly. It makes people fearful, angry sometimes, and sometimes numb,” Rosenheck added.\u003c/p>\n\u003cp>That’s why you see so many homeless people with schizophrenia. It’s hard for other people to connect with them and stay connected.\u003c/p>\n\u003cp>As the years wore on, Burton hired a private investigator to find Cloudia, though a lot of people told her to let it go. A lot of people tell her that now. But Burton won’t give up on the hope that Cloudia is still alive, and that there might be some benefit to seeing her again.\u003c/p>\n\u003cp>“I’m not here to judge my mom, and I’m not here to ask her any questions on why she didn’t come home, or where she’s been, because she has her own reasons. The only thing that I want to say to my mom whenever I find her is, ‘I love you.’ That means more to me than anything else in the world, is just for her to hear those three words: ‘I love you.’ ”\u003c/p>\n\u003cp>The question is, how to find her?\u003c/p>\n\u003ch2>The First Trip to California\u003c/h2>\n\u003cp>Burton lives in Collinsville, Illinois. “I work at Geico. I’m an insurance agent. I also bartend on the weekends,” at a popular local watering hole called Ardie and Tiny’s.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "‘You know, the question that I get asked a lot, and most families do that are looking for their missing loved ones that are living homeless, is maybe they don’t want to be found.’",
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"content": "\u003cdiv class=\"post-body\">\u003cp>One evening, almost five years ago, Burton was working at that bar, “and it was a slow night, and I had a phone call from my private investigator, and he had told me that he doesn’t know how he missed it. But my mom’s Social Security number was used at a homeless shelter in 2013.”\u003c/p>\n\u003cp>It was a homeless shelter in Santa Monica, California, roughly 2,000 miles from Collinsville.\u003c/p>\n\u003cp>Burton explained, “I didn’t think a whole lot of it because I’ve been on wild goose chases before. I told a customer, just for small talk, about the phone call conversation. Unbeknownst to me, that customer went home and started Googling the Web. Two days later, he called me on the phone and he said, ‘Robin, I need your email address. There’s something I want you to look at.’ ”\u003c/p>\n\u003cp>It was a 2014 article from the Los Angeles Times, talking about the annual point-in-time count of the local homeless population. There was one photograph up top, of a homeless woman on the street. “I knew immediately that it was her. Because your eyes don’t change.”\u003c/p>\n\u003cp>Burton called up the L.A. Times, and the reporter put Burton in touch with the photographer, who said the photo was taken one year before the article was written.\u003c/p>\n\u003cp>“January 2013 in Santa Monica, California, the exact same place and area my mom’s Social Security number was used. In the same year. And that was all the confirmation I needed, ’cause I already knew it was her,” Burton said.\u003c/p>\n\u003cp>That tip was 2 years old, but she decided to chase it down anyway. She set up a Go Fund Me page to get help paying for a rental car to get to California, and for a motel room to stay in when she got there.\u003c/p>\n\u003cp>A local \u003ca href=\"https://fox2now.com/2015/02/17/collinsville-woman-heads-to-la-to-find-her-mother-after-spotting-her-in-la-times-picture/\" target=\"_blank\" rel=\"noopener noreferrer\">Fox News\u003c/a> outlet broadcast a set-up story the night before Burton left for L.A. By then, Burton had talked with a police officer at the LAPD, who told her Cloudia had been sighted on L.A.’s skid row. Burton told Fox, “I’m not scared of skid row. That’s not my biggest fear. My biggest fear is my mom not wanting to come back with me. Alls I know is I have to find her. I gotta let her know I love her.”\u003c/p>\n\u003ch2>Lessons Learned on Skid Row\u003c/h2>\n\u003cfigure id=\"attachment_11764385\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-11764385 size-full\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/07/RS27189_GettyImages-691243686-qut.jpg\" alt=\"\" width=\"1920\" height=\"1280\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS27189_GettyImages-691243686-qut.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS27189_GettyImages-691243686-qut-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS27189_GettyImages-691243686-qut-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS27189_GettyImages-691243686-qut-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS27189_GettyImages-691243686-qut-1200x800.jpg 1200w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">A woman passes a wheelchair-bound homeless man on Spring Street on May 1, 2017, in Los Angeles. The 2017 Greater Los Angeles Homeless Count indicated a dramatic jump of 20 percent in the city of Los Angeles, while Los Angeles County has spiked 23 percent. \u003ccite>(David McNew/Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>There has been a skid row in Los Angeles since the late 19th century. There have been attempts to clear out the poverty and crime from this square mile in the heart of downtown since the 1950s.\u003c/p>\n\u003cp>But it’s never looked as bad as it does in modern times: a tent city of roughly 4,000 people has sprung up on these sun-baked concrete sidewalks, crawling with rats and bedbugs, reeking with the smell of human urine and feces.\u003c/p>\n\u003cp>Robin arrived in 2015 carrying a box of candy bars wrapped with her mom’s picture, but she made a critical mistake. She brought along another TV camera crew.\u003c/p>\n\u003cp>People on the streets were not happy to see that, or her. “The very first day out there was very scary and emotional for me. I broke down crying. I had to leave. I had to leave and I had to go back to my motel and take a deep breath and re-evaluate.”\u003c/p>\n\u003cp>Back in the motel room, Burton decided she needed to try again, in a different way. “Without the cameras, everything was so different. and it was actually the homeless that was helping me look for my mom. It was them that was telling me, ‘You know I wish I had somebody looking for me.’ ”\u003c/p>\n\u003cp>You could imagine Cloudia visiting a place like the \u003ca href=\"https://www.downtownwomenscenter.org\" target=\"_blank\" rel=\"noopener noreferrer\">Downtown Women’s Center\u003c/a>. Homeless and near-homeless women from all over Southern California come here looking for help for a range of problems.\u003c/p>\n\u003cp>“We serve about 4,000 women a year and it’s very fairly infrequent that we see them reunify. It’s really probably only about five a year,” said chief program officer Erika Hartman, who betrays in her voice a certain exhaustion at the very idea of what sounds like a much desired fairy-tale ending.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "‘I was very, very angry at God. How could you send me a picture after 20 years? How could I go out there and not find her? And it wasn’t until I came home and I realized I’m not alone. There are other families just like me.’",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“Usually, at the point that they have come to skid row, they have really run out of other connections that they can turn to. Sometimes, it’s because they’ve really exhausted their relationships with people who are trying support them. Or who have set boundaries due to substance use. Lots of women report experiencing shame about homelessness,” Hartman said.\u003c/p>\n\u003cp>Even with help, three weeks passed with no sign of Cloudia. Some people told Burton they believed Cloudia must be dead. Whatever the case, Burton needed to go back home and get back to work.\u003c/p>\n\u003cp>That spring, Burton started a Facebook group called \u003ca href=\"https://www.facebook.com/MissingHomelessOrg/\" target=\"_blank\" rel=\"noopener noreferrer\">Missing & Homeless\u003c/a>. The concept is simple: post a person’s story, with enough details and photos, in the hopes somebody in the group will recognize that missing person and help put them in touch with the family looking for them.\u003c/p>\n\u003cp>“They’re not a piece of garbage, you know. They’re somebody’s mother. They’re somebody son. They’re somebody’s sister.”\u003c/p>\n\u003cfigure id=\"attachment_11764316\" class=\"wp-caption aligncenter\" style=\"max-width: 742px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11764316\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/07/1485734303999.jpeg\" alt=\"One of numerous posters Robin Burton has drawn up over the years in the search for her mother, believed to be homeless somewhere in California.\" width=\"742\" height=\"960\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/1485734303999.jpeg 742w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/1485734303999-160x207.jpeg 160w\" sizes=\"auto, (max-width: 742px) 100vw, 742px\">\u003cfigcaption class=\"wp-caption-text\">One of numerous posters Robin Burton has drawn up over the years in the search for her mother, believed to be homeless somewhere in California. \u003ccite>(Courtesy of Robin Burton)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003ch2>An Education in Finding People\u003c/h2>\n\u003cp>Robin said she functions like a reporter when a family contacts her for help. She presses them for more information. Where, exactly, did the person go missing? Are there any distinguishing characteristics, like eye color or tattoos? Do they suffer from mental illness or addiction?\u003c/p>\n\u003cp>The details make it easier to find somebody, but they also emotionally engage the Facebook group members. As opposed to say, some generic post about a Jane Doe.\u003c/p>\n\u003cp>“I had no idea when I started ‘Missing & Homeless’ what it was going to become, and how many followers and supporters that we were gonna have. Then we started finding people. Four years later, we have probably found 70 or 80 people,” Burton said.\u003c/p>\n\u003cp>It turns out a lot of the group’s 63,000 members are homeless themselves, typically logging into Facebook at public libraries — in part because they don’t have any barriers precluding them from getting involved.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Burton has had a number of frustrating conversations with health care providers and social service workers who won’t say boo about someone who friends and family are searching for.\u003c/p>\n\u003cp>“You can walk into a homeless shelter or a soup kitchen and they will not tell you if they’re there. My mom could be in the same building as me and I would never even know it. It’s heartbreaking, whenever you have a family member that is missing and living homeless, the lack of help that you get because of it,” Burton said.\u003c/p>\n\u003cp>There’s a very big reason why most social workers and health care providers would not tell Robin if her mom was in a particular building. It’s against federal law, specifically, the \u003ca href=\"https://www.hhs.gov/hipaa/for-professionals/privacy/laws-regulations/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">Health Insurance Portability and Accountability Act of 1996\u003c/a>. HIPAA, as most people call it, has a provision that protects the privacy of individuals’ medical records, including the fact of a person’s presence in a facility.\u003c/p>\n\u003cp>Hartman of the Downtown Women’s Center explained staff are happy to take a message and pass it on. But it’s the homeless person’s choice whether to connect. Always. In part, because they can’t presume the best about people who say they’re searching for a loved one.\u003c/p>\n\u003cp>“We have women who have been trafficked or abused or exploited by family members,” Hartman said. “Many of them don’t list an emergency contact. We have women who pass and we don’t know how to find a next of kin.”\u003c/p>\n\u003cp>In other words, many of these women have good reasons they don’t want to be found. Burton gets that. She’s also seen enough to know some people are just too far gone into the abyss of mental illness, or addiction, or both.\u003c/p>\n\u003cp>“I had a lady that was looking for her son that was schizophrenic, and he was found after, after five or six years, and she didn’t recognize him at first. You know, because the streets weather you. You change drastically. He didn’t recognize her either, and he said, ‘You’re not my mom.’ He’s missing again,” Burton said.\u003c/p>\n\u003cp>So far, we’ve been presuming that the right homeless person has been correctly identified. Sometimes, people eager to help say they’ve seen someone they actually haven’t.\u003c/p>\n\u003cp>It happened to Burton, just weeks after she returned home from skid row that first time. A volunteer from the Downtown Women’s Center called Burton to say Cloudia was there.\u003c/p>\n\u003cp>Burton bought a plane ticket. She was sitting on that plane ahead of takeoff, when she got another call saying the volunteer was mistaken. The timing was such that Burton flew to L.A. and back: an expensive, useless and emotionally painful trip.\u003c/p>\n\u003cp>Now, that wouldn’t stop Burton from recommending families make every effort to file missing person reports, and take all the other recommended steps. Because the wins, when they happen, are so satisfying.\u003c/p>\n\u003cfigure id=\"attachment_11764346\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11764346\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/07/RS38248_Corey-qut.jpg\" alt=\"A former workmate of Corey Abernathy's asked his parents for permission to post this on the Facebook group "Missing & Homeless." That's how a housemate of Abernathy's in San Francisco spotted it, and told him, and he called his parents after a radio silence of two years.\" width=\"1920\" height=\"1246\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS38248_Corey-qut.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS38248_Corey-qut-160x104.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS38248_Corey-qut-800x519.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS38248_Corey-qut-1020x662.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/07/RS38248_Corey-qut-1200x779.jpg 1200w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">A former workmate of Corey Abernathy asked his parents for permission to post this on the Facebook group “Missing & Homeless.” That’s how a housemate of Abernathy’s in San Francisco spotted it, and told him, and he called his parents after a radio silence of two years. \u003ccite>(Courtesy of Corey Abernathy)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003ch2>A Win in San Francisco\u003c/h2>\n\u003cp>Corey Abernathy, and his parents, Cathy and Robert Abernathy, agreed to meet me on a bright, breezy day at one of his favorite haunts in San Francisco: Crissy Field. When he was homeless, Corey used to camp in the Presidio, not far from where tourists whiz by on their rented bicycles and children eat ice cream while wearing fleece jackets.\u003c/p>\n\u003cp>“I just thought too much about life. I felt a lot of pressure,” Corey said. He’s 5-foot-9. About 160 pounds. Hair and beard close-cropped. His blue eyes twinkle in the sun. He looks like he’s gotten a lot of sun in recent years, but nothing that seems out of the ordinary for an athletic white man in his early 30s.\u003c/p>\n\u003cp>Corey was 28 when he decided to throw on a backpack one day and leave his parents’ home in Willits in Mendocino County. With no warning, or explanation — though there were signs when the family looks back on it — that he wasn’t happy. That he was drifting.\u003c/p>\n\u003cp>“I just remember that there was like a weird amount of anxiety on me,” Abernathy said. “I always tried to make sense of everything. I put too much pressure on myself that wasn’t really there. Yeah, the way I dealt with it was just drinking a lot.”\u003c/p>\n\u003cp>He’d struggled with anxiety since childhood. He didn’t seem to have a strong idea for a career the way his older brother had. He dropped out of Sacramento State almost as soon as he got there. He lost a job in retail, then switched to a local casino. But there, he was surrounded by alcohol, and the consequences were predictable.\u003c/p>\n\u003cp>Corey started reading about people who dropped out of society for a different kind of life. “So it wasn’t like one single moment. It was something I was thinking about for probably like a year,” he explained.\u003c/p>\n\u003cp>Then Corey got a DUI, something he was really ashamed about. He thought to himself, if he had no money, he wouldn’t be able to buy alcohol. And if he had nothing to worry about, he wouldn’t want to buy alcohol.\u003c/p>\n\u003cp>He explained, “My car got towed and I just said, ‘I’m done.’ At the time, it was a good feeling. I don’t have to deal with problems I can’t figure out anymore.”\u003c/p>\n\u003cp>But remember, he was living with his parents at the time. And when he walked out that front door, he left no note. No explanation. His mom, Cathy, is a registered nurse. His dad, Robert, is a retired custom cabinetmaker.\u003c/p>\n\u003cp>His father recalled the day, “Got home and the house was empty. To me, it looked like he’d just walked out the door to go out for a walk. Everything was still in his room. Nothing disturbed. He just disappeared.”\u003c/p>\n\u003cp>They called the police and filed a missing person’s report. Only to discover the police in Mendocino County have a loose attitude about adults who disappear, given the local marijuana growing industry’s reliance on seasonal workers. In this business, pruning is called “trimming,” and many of the trimmers come and go.\u003c/p>\n\u003cp>“In Mendocino County, Sonoma County if a adult is missing, they’re out trimming,” Cathy said. “It was October and it was trimming season. They took the report, but they weren’t doing anything with it.”\u003c/p>\n\u003cp>So Robert and Cathy had to start looking on their own. Corey’s friends helped. A former workmate tacking up a poster in Ukiah met a homeless person who directed them to Fort Bragg, where Robert and Cathy found Corey in a park, about six weeks after he disappeared. But Corey wouldn’t come back.\u003c/p>\n\u003cp>“I wasn’t ready to see them,” he said.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "‘I gave everything up, you know. It was like, I don’t know if I’m ever going to have a room again. I don’t know if I’m ever going to have a relationship again. I distinctively classified myself aside from society.’",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Robert described his thinking in that moment, “As much as I wanted to grab him and throw him in the car, I knew he’d be gone again. So that was the hardest decision I’ve ever had to make was to let him go.”\u003c/p>\n\u003cp>So they did, and Corey kept hitchhiking, to Point Arena, Gualala and finally San Francisco — where he proceeded to bounce from sleeping rough in the Presidio to side streets and shelters, sporadically sending his parents Facebook messages from public libraries. Until he stopped doing that. The last one was in February 2016.\u003c/p>\n\u003cp>“I felt regret and guilt. I knew I was going to have to figure out a way to speak to them, and yeah, apologize,” Corey said.\u003c/p>\n\u003cp>Every now and then, his parents would get a lead and take off to follow it, only to find it mistaken. Often, from somebody overcome with wishful thinking. A lot of guys on the street look like Corey. “OK, he’s here. He’s in Yuba City. He’s in Sacramento. Manteca. Denver. I mean, you name it, he was there,” Robert said.\u003c/p>\n\u003cp>Weeks turned into months, and then years. Corey’s last messages came from San Francisco. So Robert and Cathy drove south repeatedly to scour the city’s Tenderloin on foot. “He could be on the next block over headed in the opposite direction, and we’d never know it. You know, there were days when we walked 25 miles,” Robert said.\u003c/p>\n\u003cp>The night before Corey left his parents’ home in Willits, Cathy started having this recurring dream — nightmare, really.\u003c/p>\n\u003cp>In it, she keeps getting woken up by her nephew, Bobby, who committed suicide in 2010. It’s like he was a contact from the underworld, trying to tell her something about her son.\u003c/p>\n\u003cp>“He’d wake me up that, ‘We gotta get going.’ I was on the hard ground. I was cold. I wasn’t safe. I had to get moving. You know, we had to get moving,” she recalled.\u003c/p>\n\u003cp>Then, at some point, the nightmares abruptly stopped. Cathy had two theories about what happened to Corey. “Maybe, you know, he’s getting his life together. Or he wasn’t on this earth anymore. You know, it was one of the two.”\u003c/p>\n\u003cp>As it happened, this was right around the time Corey was ready for rehab. He got involved with \u003ca href=\"https://www.aa.org\" target=\"_blank\" rel=\"noopener noreferrer\">Alcoholics Anonymous\u003c/a>. He got into a sober living facility.\u003c/p>\n\u003cp>But he didn’t reconnect with his parents. And two years passed. That’s when, early this year, one of Corey’s old workmates posted on “Missing & Homeless.” And someone Corey lives with recognized him. And told Corey. And Corey called home.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "‘You see the homeless. You hear about people missing family. And that’s supposed to happen to other people. It’s not supposed to happen to you. With Corey missing, I am much, much, much more aware of how it’s happening everywhere. Man, this is an epidemic.’",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“I don’t even remember the drive down here. You know, we sat down, and he talked about why — some of the things that made him leave. And him realizing that the DUI, everybody gets one and it’s nothing to run from, but this is something he’s been thinking about, and it’s something he needed to finish. And it’s like, he’s part of our family, and as I told him, he’s going to be my son forever, no matter what. I still love him,” Robert said.\u003c/p>\n\u003cp>These days, Robert and Cathy come down from Willits periodically to visit Corey in San Francisco.\u003c/p>\n\u003cp>Corey doesn’t have a strong answer as to why he didn’t call his parents before a prompt from the acquaintance who spotted him on “Missing & Homeless.” What Corey can say is that he was ready when he got the nudge.\u003c/p>\n\u003ch2>The Kind of Story Robin Burton Lives For\u003c/h2>\n\u003cp>“A lot of homeless are afraid to contact their family because they don’t know if they’re going to be turned away,” Burton said. “Some, you know, it’s just they’ve been gone for so long they don’t even know what to say to families anymore. Those are our miracle stories. There was a reason he was supposed to be found, and there was closure.”\u003c/p>\n\u003cp>The search for Cloudia morphed into something else for Burton. She’s found a mission, a purpose in life, as a guide for others in need. The story about Burton’s search for her mom has become an invitation for people to trust her. “The same people have probably heard it a thousand times. Well, now they’re coming to me for help and we’re finding their families.”\u003c/p>\n\u003cp>That’s not to say there haven’t been personal wins for Burton, too. She never knew who her father was. But this summer, she found him. She was told as a kid that her mom got pregnant at 17, and had her at 18. But her grandparents didn’t know who her father was.\u003c/p>\n\u003cp>Recently, Burton took a DNA test and it led to Kansas and her 71- year-old dad. He doesn’t profess to remember Cloudia, but has met with Burton once already — and she’s going to Kansas soon to spend some vacation time with him.\u003c/p>\n\u003cp>Burton’s got a new lead for Cloudia, by the way, from someone in San Francisco who thought they saw her back in June. She would be 66 years old now. White woman, round face that’s probably slouched somewhat with age, presumed shoulder-length gray hair. Might still answer to the name of Cloudia. Or Leslie. Or Diane. Or some other name we don’t know about. Yet.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>Nevada County sits in the Sierra foothills in the heart of Gold Country. Narrow roads snake through towering old-growth pine trees and cedars. Cal Fire has designated the county seat, Nevada City, and nearby Grass Valley as “very high fire hazard severity zones.”\u003c/p>\n\u003cp>Right in that zone, in Grass Valley, Kathy Lafayette and her mother live in the home their family built almost four decades ago. For 35 years, the Hartford Company insured the house — until it canceled the policy on the grounds that the homeowners hadn’t done enough to fire-proof the 6.25-acre property.\u003c/p>\n\u003cp>But Lafayette’s mother says she spent more than $3,000 this year on fire-proofing, and she sent the company receipts and photos to prove it.\u003c/p>\n\u003cp>Lafayette believes The Hartford Company made their decision based not just on her family’s land but they took into account the vacant lot next door too. She says those property’s owners next door have neglected the place to the point that it’s become a fire hazard. And she’s heard that insurance companies use satellite images of properties and what’s nearby when assessing a homeowners’ risk scores.\u003c/p>\n\u003cp>Risk scores, according to a local agent, are based on proximity to water sources, fire services and vegetation. The scores then inform renewal decisions and premium rate setting.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Michael Soller, a spokesman for the state’s Department of Insurance, says Lafayette’s concern is valid. “There’s been a change in the past couple decades from the way that risk is even established. Previously, insurance companies had evaluated a home almost based on its own characteristics. And increasingly, they’re using the satellite imagery,” he says, which bases the risk on many characteristics besides just the home itself.\u003c/p>\n\u003cp>More and more, insurance companies are using this kind of assessment — available through predictive technologies — to determine their policyholders’ wildfire risks. However, critics say these tools are making it even harder for homeowners to get insurance coverage in an already unstable market.\u003c/p>\n\u003cp>What insurers are not doing, both Soller and Lafayette say, is giving homeowners credit for the work they’ve done toward keeping their properties safe. Legally, the insurance companies don’t have to take that into account, Soller says. California doesn’t require insurers to reflect mitigation efforts when they decide how much a homeowner’s premium will cost.\u003c/p>\n\u003cfigure id=\"attachment_11788709\" class=\"wp-caption alignright\" style=\"max-width: 270px\">\u003ca href=\"https://ww2.kqed.org/news/2019/11/29/how-climate-prediction-tech-is-reshaping-the-insurance-industry/rs40283_image-from-ios-2-sfi/\" rel=\"attachment wp-att-11788709\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11788709\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/RS40283_Image-from-iOS-2-sfi.jpg\" alt=\"Kathy Lafayette stands next to a garbage receptacle full of mulch from her mother's yard in Grass Valley. The family spent more than $3,000 fire proofing their property this year and still lost their coverage.\" width=\"270\" height=\"360\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/RS40283_Image-from-iOS-2-sfi.jpg 270w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/RS40283_Image-from-iOS-2-sfi-160x213.jpg 160w\" sizes=\"(max-width: 270px) 100vw, 270px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Kathy Lafayette stands next to a garbage receptacle full of mulch from her mother’s yard in Grass Valley. The family spent more than $3,000 fire proofing their property this year and still lost their coverage. \u003ccite>(Mary Franklin Harvin/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Lafayette has also reported the property next door to the fire department and called her district supervisor to express concern. “All they can tell me is they send a letter every month, and every month that [the owners] don’t take action on their property, the fine goes up. But I’m sure it’s still much cheaper to pay the fine than it would be to clear the property,” she says.\u003c/p>\n\u003cp>Unfortunately for Lafayette, city and county regulations don’t require the property owner next door to address the issue. According to Nevada County emergency services manager Jeff Pettitt, local code only requires 100 feet of cleared defensible space around structures. That means if it’s a vacant property, like this one, and there’s no structure within 100 feet, then there’s no way for the city to force them to clear the property. For Lafayette and her mother, the neighbor’s vegetation would have to creep a lot closer to their property line before the county could intervene.\u003c/p>\n\u003cp>Yet, meanwhile, they continue to be penalized for fire fuel growth beyond their control.\u003c/p>\n\u003cp>As satellite and other predictive risk data becomes more sophisticated, homeowners are grappling with this bird’s-eye view approach from their insurers. At the same time, a California-based climate startup is striving to democratize this developing assessment model.\u003c/p>\n\u003ch3>‘A Realistic Animation of Armageddon’\u003c/h3>\n\u003cp>Market projections anticipate this. By 2026, the global climate change consulting market is \u003ca href=\"https://www.bloomberg.com/press-releases/2019-03-12/global-climate-change-consulting-market-is-expected-to-exhibit-a-cagr-of-4-8-during-the-forecast-period-2018-2026\" target=\"_blank\" rel=\"noopener noreferrer\">forecast to be worth $8 billion\u003c/a>.\u003c/p>\n\u003cp>[aside postID='news_11759209,science_1940016,science_1948013' label='Wildfire Risk']The budding industry already has critics. Right now, private firms, like \u003ca href=\"https://jupiterintel.com/\" target=\"_blank\" rel=\"noopener noreferrer\">Jupiter Intelligence\u003c/a>, distribute assessment and risk data for a fee. It’s not peer-reviewed or offered to the public. So while insurance companies and investment funds can take advantage of the forecasting models, homeowners and municipalities don’t have the same access.\u003c/p>\n\u003cp>Some of these renderings and models are so realistic, says Amy Bach, they’re simply terrifying for the companies attempting to insure against the inevitable. Bach is executive director of United Policyholders, an advocacy group for people wrangling with insurance issues.\u003c/p>\n\u003cp>“Think about an insurance company looking at a realistic animation of Armageddon, you know, burning down the entire state,” she says. “Now insurers can see so much more vividly the extensive losses that they may be facing. And it’s just scaring them out of wanting to insure the homes that they traditionally have always insured.”\u003c/p>\n\u003ch3>A Berkeley Labs Startup Seeks to Flip the Script\u003c/h3>\n\u003cp>But there are startups now looking to make versions of this new technology available to the public as well.\u003c/p>\n\u003cp>“We want to make this kind of science and the information available widely accessible not just to the insurance companies who have the money and pockets to pay for it, but also to all the other stakeholders such as the private consumers as well as municipalities that would benefit from this view of the risk,” says Adrian Albert, chief executive at \u003ca href=\"https://www.cyclotronroad.org/terrafuse\">Terrafuse\u003c/a>, a weather and climate prediction startup out of the Cyclotron Road fellowship, a program of Lawrence Berkeley National Laboratory in partnership with Activate.\u003c/p>\n\u003cp>Terrafuse uses data that comes from weather shifts they create inside a small physical model, says Albert and chief scientist Brian White — kind of like a snowglobe.\u003c/p>\n\u003cp>“Think of [our] technology as recreating climate physics inside AI in the same way one can create a storm in a snowglobe: individual predictions are snapshots of the climate at a specific location and what they look like when we introduce new elements — or shake the globe,” they wrote, after an interview in their office at the Berkeley Labs.\u003c/p>\n\u003cp>[pullquote align='right' citation='Adrian Albert, Terrafuse']‘We want to make this kind of science and the information available widely accessible not just to the insurance companies who have the money and pockets to pay for it.’[/pullquote]They’re working to make a tool that can generate projections more quickly than their peers in the industry, “because if you had to wait many months or spend millions of dollars to get these kinds of predictions in place, that leaves them out of the reach of a lot of organizations that would need them,” Albert says.\u003c/p>\n\u003cp>He says Terrafuse has discussed with the California Department of Insurance and other state groups ways they could work together and support a more equitable insurance market for fire risk.\u003c/p>\n\u003cp>One example would be if the Cal Office of Emergency Services or local fire departments could incorporate Terrafuse projections into where they decide to place new firebreaks.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>Right now, he acknowledges, insurance companies are able to use the data out there to make rate determinations that people can’t afford or to cancel policies. But if Terrafuse has its way, he hopes that when insurance policies for people like Kathy Lafayette and her mother are up for renewal, they will have the same information that their insurer does.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Nevada County sits in the Sierra foothills in the heart of Gold Country. Narrow roads snake through towering old-growth pine trees and cedars. Cal Fire has designated the county seat, Nevada City, and nearby Grass Valley as “very high fire hazard severity zones.”\u003c/p>\n\u003cp>Right in that zone, in Grass Valley, Kathy Lafayette and her mother live in the home their family built almost four decades ago. For 35 years, the Hartford Company insured the house — until it canceled the policy on the grounds that the homeowners hadn’t done enough to fire-proof the 6.25-acre property.\u003c/p>\n\u003cp>But Lafayette’s mother says she spent more than $3,000 this year on fire-proofing, and she sent the company receipts and photos to prove it.\u003c/p>\n\u003cp>Lafayette believes The Hartford Company made their decision based not just on her family’s land but they took into account the vacant lot next door too. She says those property’s owners next door have neglected the place to the point that it’s become a fire hazard. And she’s heard that insurance companies use satellite images of properties and what’s nearby when assessing a homeowners’ risk scores.\u003c/p>\n\u003cp>Risk scores, according to a local agent, are based on proximity to water sources, fire services and vegetation. The scores then inform renewal decisions and premium rate setting.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Michael Soller, a spokesman for the state’s Department of Insurance, says Lafayette’s concern is valid. “There’s been a change in the past couple decades from the way that risk is even established. Previously, insurance companies had evaluated a home almost based on its own characteristics. And increasingly, they’re using the satellite imagery,” he says, which bases the risk on many characteristics besides just the home itself.\u003c/p>\n\u003cp>More and more, insurance companies are using this kind of assessment — available through predictive technologies — to determine their policyholders’ wildfire risks. However, critics say these tools are making it even harder for homeowners to get insurance coverage in an already unstable market.\u003c/p>\n\u003cp>What insurers are not doing, both Soller and Lafayette say, is giving homeowners credit for the work they’ve done toward keeping their properties safe. Legally, the insurance companies don’t have to take that into account, Soller says. California doesn’t require insurers to reflect mitigation efforts when they decide how much a homeowner’s premium will cost.\u003c/p>\n\u003cfigure id=\"attachment_11788709\" class=\"wp-caption alignright\" style=\"max-width: 270px\">\u003ca href=\"https://ww2.kqed.org/news/2019/11/29/how-climate-prediction-tech-is-reshaping-the-insurance-industry/rs40283_image-from-ios-2-sfi/\" rel=\"attachment wp-att-11788709\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11788709\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/RS40283_Image-from-iOS-2-sfi.jpg\" alt=\"Kathy Lafayette stands next to a garbage receptacle full of mulch from her mother's yard in Grass Valley. The family spent more than $3,000 fire proofing their property this year and still lost their coverage.\" width=\"270\" height=\"360\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/RS40283_Image-from-iOS-2-sfi.jpg 270w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/RS40283_Image-from-iOS-2-sfi-160x213.jpg 160w\" sizes=\"(max-width: 270px) 100vw, 270px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Kathy Lafayette stands next to a garbage receptacle full of mulch from her mother’s yard in Grass Valley. The family spent more than $3,000 fire proofing their property this year and still lost their coverage. \u003ccite>(Mary Franklin Harvin/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Lafayette has also reported the property next door to the fire department and called her district supervisor to express concern. “All they can tell me is they send a letter every month, and every month that [the owners] don’t take action on their property, the fine goes up. But I’m sure it’s still much cheaper to pay the fine than it would be to clear the property,” she says.\u003c/p>\n\u003cp>Unfortunately for Lafayette, city and county regulations don’t require the property owner next door to address the issue. According to Nevada County emergency services manager Jeff Pettitt, local code only requires 100 feet of cleared defensible space around structures. That means if it’s a vacant property, like this one, and there’s no structure within 100 feet, then there’s no way for the city to force them to clear the property. For Lafayette and her mother, the neighbor’s vegetation would have to creep a lot closer to their property line before the county could intervene.\u003c/p>\n\u003cp>Yet, meanwhile, they continue to be penalized for fire fuel growth beyond their control.\u003c/p>\n\u003cp>As satellite and other predictive risk data becomes more sophisticated, homeowners are grappling with this bird’s-eye view approach from their insurers. At the same time, a California-based climate startup is striving to democratize this developing assessment model.\u003c/p>\n\u003ch3>‘A Realistic Animation of Armageddon’\u003c/h3>\n\u003cp>Market projections anticipate this. By 2026, the global climate change consulting market is \u003ca href=\"https://www.bloomberg.com/press-releases/2019-03-12/global-climate-change-consulting-market-is-expected-to-exhibit-a-cagr-of-4-8-during-the-forecast-period-2018-2026\" target=\"_blank\" rel=\"noopener noreferrer\">forecast to be worth $8 billion\u003c/a>.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>The budding industry already has critics. Right now, private firms, like \u003ca href=\"https://jupiterintel.com/\" target=\"_blank\" rel=\"noopener noreferrer\">Jupiter Intelligence\u003c/a>, distribute assessment and risk data for a fee. It’s not peer-reviewed or offered to the public. So while insurance companies and investment funds can take advantage of the forecasting models, homeowners and municipalities don’t have the same access.\u003c/p>\n\u003cp>Some of these renderings and models are so realistic, says Amy Bach, they’re simply terrifying for the companies attempting to insure against the inevitable. Bach is executive director of United Policyholders, an advocacy group for people wrangling with insurance issues.\u003c/p>\n\u003cp>“Think about an insurance company looking at a realistic animation of Armageddon, you know, burning down the entire state,” she says. “Now insurers can see so much more vividly the extensive losses that they may be facing. And it’s just scaring them out of wanting to insure the homes that they traditionally have always insured.”\u003c/p>\n\u003ch3>A Berkeley Labs Startup Seeks to Flip the Script\u003c/h3>\n\u003cp>But there are startups now looking to make versions of this new technology available to the public as well.\u003c/p>\n\u003cp>“We want to make this kind of science and the information available widely accessible not just to the insurance companies who have the money and pockets to pay for it, but also to all the other stakeholders such as the private consumers as well as municipalities that would benefit from this view of the risk,” says Adrian Albert, chief executive at \u003ca href=\"https://www.cyclotronroad.org/terrafuse\">Terrafuse\u003c/a>, a weather and climate prediction startup out of the Cyclotron Road fellowship, a program of Lawrence Berkeley National Laboratory in partnership with Activate.\u003c/p>\n\u003cp>Terrafuse uses data that comes from weather shifts they create inside a small physical model, says Albert and chief scientist Brian White — kind of like a snowglobe.\u003c/p>\n\u003cp>“Think of [our] technology as recreating climate physics inside AI in the same way one can create a storm in a snowglobe: individual predictions are snapshots of the climate at a specific location and what they look like when we introduce new elements — or shake the globe,” they wrote, after an interview in their office at the Berkeley Labs.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>They’re working to make a tool that can generate projections more quickly than their peers in the industry, “because if you had to wait many months or spend millions of dollars to get these kinds of predictions in place, that leaves them out of the reach of a lot of organizations that would need them,” Albert says.\u003c/p>\n\u003cp>He says Terrafuse has discussed with the California Department of Insurance and other state groups ways they could work together and support a more equitable insurance market for fire risk.\u003c/p>\n\u003cp>One example would be if the Cal Office of Emergency Services or local fire departments could incorporate Terrafuse projections into where they decide to place new firebreaks.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Right now, he acknowledges, insurance companies are able to use the data out there to make rate determinations that people can’t afford or to cancel policies. But if Terrafuse has its way, he hopes that when insurance policies for people like Kathy Lafayette and her mother are up for renewal, they will have the same information that their insurer does.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"disqusTitle": "Elon Musk Unveils Tesla's 'Bulletproof' Cybertruck – and Breaks the Windows",
"title": "Elon Musk Unveils Tesla's 'Bulletproof' Cybertruck – and Breaks the Windows",
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"content": "\u003cp>Tesla co-founder and CEO Elon Musk showed off his company's all-electric \"Cybertruck\" on Thursday, touting its versatility and toughness. But the truck's unique design — it follows one angle from the front bumper to the top of the windshield, for instance — threw some Tesla fans for a loop. \u003c/p>\n\u003cp>And during a demonstration to show off the truck's \"armor glass,\" the windows smashed.\u003c/p>\n\u003cp>In typical Tesla style, the unveiling in Los Angeles included a countdown clock and an auditorium full of fans and journalists. The truck drove onto the stage through wafts of artificial smoke, and music drummed through loudspeakers. On the periphery, pyrotechnic flames rose as the vehicle stopped in front of a graffiti-style Cybertruck graphic, in stark black and white. \u003c/p>\n\u003cp>Musk had teased several of the design cues ahead of the event, citing influences from \u003cem>Bladerunner\u003c/em> to the James Bond movie \u003cem>The Spy Who Loved Me\u003c/em>. Both films featured vehicles with sharply angled front ends and overall wedge shapes — an approach to car design that's been seen as futuristic and aerodynamic since Alfa Romeo created the knifelike \u003ca href=\"https://www.classicdriver.com/en/article/cars/classic-concepts-1968-alfa-romeo-carabo\">Carabo\u003c/a> concept car in 1968. Others followed, such as Lamborghini's angular Countach and the Lotus Esprit, one of which was made into an amphibious vehicle for Roger Moore's James Bond — a car that \u003ca href=\"https://www.theguardian.com/technology/2013/oct/18/tesla-elon-musk-james-bond-lotus-submarine-car\">Musk bought in 2013\u003c/a>.\u003c/p>\n\u003cp>The front of the Cybertruck angles up to a point just above the front-seat headrests, where it meets an even longer slope down to the rear — a continuous plane that includes both a transparent roof panel and the truck's rolltop bed cover, which retracts behind the back seats.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Musk seems to have expected the wedge-shaped design to split some potential customers, saying months before the truck's long-awaited unveiling that \u003ca href=\"https://electrek.co/2019/03/15/tesla-cyberpunk-electric-pickup-truck-teaser-elon-musk/\">its look\u003c/a> \"may be too futuristic for most people.\" \u003c/p>\n\u003cfigure id=\"attachment_11788182\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/cybertruck-5_wide-a71c29f4a3bb25b815a5eea6bb234c41e4e3fd27-800x450.jpe\" alt=\"Tesla unveiled its Cybertruck electric vehicle Thursday night. After the much-hyped event, the company's fans were divided on the truck's aggressively angular design.\" width=\"800\" height=\"450\" class=\"size-medium wp-image-11788182\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/cybertruck-5_wide-a71c29f4a3bb25b815a5eea6bb234c41e4e3fd27-800x450.jpe 800w, https://ww2.kqed.org/app/uploads/sites/10/2019/11/cybertruck-5_wide-a71c29f4a3bb25b815a5eea6bb234c41e4e3fd27-160x90.jpe 160w, https://ww2.kqed.org/app/uploads/sites/10/2019/11/cybertruck-5_wide-a71c29f4a3bb25b815a5eea6bb234c41e4e3fd27-1020x574.jpe 1020w, https://ww2.kqed.org/app/uploads/sites/10/2019/11/cybertruck-5_wide-a71c29f4a3bb25b815a5eea6bb234c41e4e3fd27-1200x675.jpe 1200w, https://ww2.kqed.org/app/uploads/sites/10/2019/11/cybertruck-5_wide-a71c29f4a3bb25b815a5eea6bb234c41e4e3fd27.jpe 1435w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Tesla unveiled its Cybertruck electric vehicle Thursday night. After the much-hyped event, the company's fans were divided on the truck's aggressively angular design. \u003ccite>(via Tesla Motors)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The Cybertruck also looks markedly different from the truck concept improvised by Tesla owner Simone Giertz — who won fans earlier this year when she hacked off the back roof of a new Tesla Model 3 and converted the sedan into a truck. \u003c/p>\n\u003cp>Giertz, who was at the Tesla event, said of the Cybertruck,\" I have no idea what I think of it. Need to sleep on it.\"\u003c/p>\n\u003cp>On Friday, she elaborated somewhat: \"I've slept on it now, but my facial expression is still the same. I think I might have gotten chronic shocked \u003ca href=\"https://twitter.com/hashtag/Cybertruck?src=hashtag_click\">#Cybertruck\u003c/a> face.\"\u003c/p>\n\u003cp>https://twitter.com/SimoneGiertz/status/1197929481454813184?s=20\u003c/p>\n\u003cp>Critics called it a doorstop or a very ugly DeLorean — or something that might be seen in an old vector-graphic video game. But the truck also had its defenders, who seem to chalk up the initial negative comments to the Cybertruck's bold look.\u003c/p>\n\u003cp>\"Really disappointed by my colleagues at so many pubs who are dismissing the Cybertruck because it looks weird,\" \u003cem>Roadshow \u003c/em>Editor-in-Chief Tim Stevens \u003ca href=\"https://twitter.com/Tim_Stevens/status/1197783753705185284\">said via Twitter\u003c/a>. He added, \"Many of these same colleagues spent this entire week lamenting an industry that is churning out samey, half-assed crossover SUVs. I'll take weird over anonymous.\"\u003c/p>\n\u003cp>Twitter user David Wu \u003ca href=\"https://twitter.com/libdave/status/1197750810261647361\">compared it to a stealth fighter\u003c/a>: \"The F35 of pickup trucks. Don't think my mind has ever been blown like this before.\"\u003c/p>\n\u003cp>Tesla says the Cybertruck drives better than most sports cars and is more useful than a normal truck. From a standing start, the truck's maxed-out version can accelerate to 60 mph in 2.9 seconds, according to the company. And on paper at least, the pairing of electric motors — known for their high torque output — with a truck would seem to be a slam-dunk concept.\u003c/p>\n\u003cp>But pickup trucks, like most automobiles, are also sold on image. And both Tesla and Musk have repeatedly played up the new electric truck's ruggedness.\u003c/p>\n\u003cp>\"You want a truck that's really tough? Not fake tough?\" Musk asked the crowd Thursday night. He also said Tesla will make the exterior of the Cybertruck from a stainless steel alloy developed by his companies. \"We're going to be using the same alloy in the Starship rocket,\" Musk said, referring to his SpaceX project. \u003c/p>\n\u003cp>\"It is literally bulletproof to a 9 mm handgun, that's how strong the skin is,\" Musk said.\u003c/p>\n\u003cp>Then things went off track with the \"Tesla armor glass\" strength test. \u003c/p>\n\u003cp>https://www.youtube.com/watch?v=m7atGkba-Z8\u003c/p>\n\u003cp>A metal ball was dropped onto a sheet of what Musk described as \"regular car glass,\" leaving a long crack.\u003c/p>\n\u003cp>To test a sheet of Tesla's glass, the metal ball was taken up to a height of around 10 feet and dropped again. The \"armor glass\" remained intact. But Musk didn't stop there — he turned the ball over to Tesla's chief designer, Franz von Holzhausen, who had previously whacked the truck's doors with a sledgehammer to show its durability.\u003c/p>\n\u003cp>\"Franz, could you try to break this glass, please?\" Musk said.\u003c/p>\n\u003cp>\"You sure?\" von Holzhausen asked.\u003c/p>\n\u003cp>\"Yeah.\"\u003c/p>\n\u003cp>Without much of a windup, von Holzhausen whirled the ball at Tesla's brand-new truck — leaving a nasty-looking spiderweb of splintered and dented glass.\u003c/p>\n\u003cp>\"Well,\" Musk said afterward. \"Maybe that was a little too hard.\"\u003c/p>\n\u003cp>Staring at the ruined window, one hand on his chin, Musk added, \"It didn't go through. That's the plus side.\"\u003c/p>\n\u003cp>Then von Holzhausen asked if they should try the rear window. Musk agreed, and was soon standing in front of two pock-marked windows for the rest of the carefully stage-managed event.\u003c/p>\n\u003cp>\"Not bad,\" Musk summed up that portion of the night, adding, \"Room for improvement.\"\u003c/p>\n\u003cp>The Cybertruck has six seats and a cargo bed (or \"vault,\" as Tesla calls it) that's 6 1/2 feet long. Its tailgate also hides a ramp, for rolling materials or vehicles into the bed. The truck is 231.7 inches (19.3 feet) long, nearly 80 inches wide and 75 inches tall. Tesla lists its maximum range at more than 500 miles. \u003c/p>\n\u003cp>The truck will be offered in a wide spectrum of driving range and weight capacity, depending on which motor is powering the vehicle. While the basic single-motor truck would have a range of around 250 miles and a tow rating of 7,500 pounds using rear-wheel drive, the three-motor all-wheel-drive version would double that range and be capable of towing 14,000 pounds, Tesla says.\u003c/p>\n\u003cp>The starting price for the CyberTruck is $39,900. In the most high-powered version, it would cost $69,900. The company is taking preorders now, with a $100 deposit required to reserve a vehicle that Tesla says will hit the market in about two years.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>Perhaps reflecting the uncertainty over the new design, Tesla's stock price fell overnight and continued to dip on Friday, down by around 6% at midday ET. But as \u003ca href=\"https://www.investors.com/market-trend/stock-market-today/dow-dones-futures-tesla-cybertruck-splunk-ross-stores-pure-storage-earnings-movers/\">Investors Business Daily\u003c/a> notes, \"Since its June 3 low, Tesla stock has doubled.\" \u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2019 NPR. To see more, visit \u003ca href=\"https://www.npr.org\">NPR.org\u003c/a>.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Elon+Musk+Unveils+Tesla%27s+Cybertruck%2C+With+A+Polarizing+Wedge+Shape&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
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"excerpt": "The all-electric truck's unique design threw some Tesla fans for a loop. And the event went off track when a demonstration meant to show off the truck's \"armor glass\" left the windows smashed.",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Tesla co-founder and CEO Elon Musk showed off his company's all-electric \"Cybertruck\" on Thursday, touting its versatility and toughness. But the truck's unique design — it follows one angle from the front bumper to the top of the windshield, for instance — threw some Tesla fans for a loop. \u003c/p>\n\u003cp>And during a demonstration to show off the truck's \"armor glass,\" the windows smashed.\u003c/p>\n\u003cp>In typical Tesla style, the unveiling in Los Angeles included a countdown clock and an auditorium full of fans and journalists. The truck drove onto the stage through wafts of artificial smoke, and music drummed through loudspeakers. On the periphery, pyrotechnic flames rose as the vehicle stopped in front of a graffiti-style Cybertruck graphic, in stark black and white. \u003c/p>\n\u003cp>Musk had teased several of the design cues ahead of the event, citing influences from \u003cem>Bladerunner\u003c/em> to the James Bond movie \u003cem>The Spy Who Loved Me\u003c/em>. Both films featured vehicles with sharply angled front ends and overall wedge shapes — an approach to car design that's been seen as futuristic and aerodynamic since Alfa Romeo created the knifelike \u003ca href=\"https://www.classicdriver.com/en/article/cars/classic-concepts-1968-alfa-romeo-carabo\">Carabo\u003c/a> concept car in 1968. Others followed, such as Lamborghini's angular Countach and the Lotus Esprit, one of which was made into an amphibious vehicle for Roger Moore's James Bond — a car that \u003ca href=\"https://www.theguardian.com/technology/2013/oct/18/tesla-elon-musk-james-bond-lotus-submarine-car\">Musk bought in 2013\u003c/a>.\u003c/p>\n\u003cp>The front of the Cybertruck angles up to a point just above the front-seat headrests, where it meets an even longer slope down to the rear — a continuous plane that includes both a transparent roof panel and the truck's rolltop bed cover, which retracts behind the back seats.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Musk seems to have expected the wedge-shaped design to split some potential customers, saying months before the truck's long-awaited unveiling that \u003ca href=\"https://electrek.co/2019/03/15/tesla-cyberpunk-electric-pickup-truck-teaser-elon-musk/\">its look\u003c/a> \"may be too futuristic for most people.\" \u003c/p>\n\u003cfigure id=\"attachment_11788182\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/cybertruck-5_wide-a71c29f4a3bb25b815a5eea6bb234c41e4e3fd27-800x450.jpe\" alt=\"Tesla unveiled its Cybertruck electric vehicle Thursday night. After the much-hyped event, the company's fans were divided on the truck's aggressively angular design.\" width=\"800\" height=\"450\" class=\"size-medium wp-image-11788182\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/cybertruck-5_wide-a71c29f4a3bb25b815a5eea6bb234c41e4e3fd27-800x450.jpe 800w, https://ww2.kqed.org/app/uploads/sites/10/2019/11/cybertruck-5_wide-a71c29f4a3bb25b815a5eea6bb234c41e4e3fd27-160x90.jpe 160w, https://ww2.kqed.org/app/uploads/sites/10/2019/11/cybertruck-5_wide-a71c29f4a3bb25b815a5eea6bb234c41e4e3fd27-1020x574.jpe 1020w, https://ww2.kqed.org/app/uploads/sites/10/2019/11/cybertruck-5_wide-a71c29f4a3bb25b815a5eea6bb234c41e4e3fd27-1200x675.jpe 1200w, https://ww2.kqed.org/app/uploads/sites/10/2019/11/cybertruck-5_wide-a71c29f4a3bb25b815a5eea6bb234c41e4e3fd27.jpe 1435w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Tesla unveiled its Cybertruck electric vehicle Thursday night. After the much-hyped event, the company's fans were divided on the truck's aggressively angular design. \u003ccite>(via Tesla Motors)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The Cybertruck also looks markedly different from the truck concept improvised by Tesla owner Simone Giertz — who won fans earlier this year when she hacked off the back roof of a new Tesla Model 3 and converted the sedan into a truck. \u003c/p>\n\u003cp>Giertz, who was at the Tesla event, said of the Cybertruck,\" I have no idea what I think of it. Need to sleep on it.\"\u003c/p>\n\u003cp>On Friday, she elaborated somewhat: \"I've slept on it now, but my facial expression is still the same. I think I might have gotten chronic shocked \u003ca href=\"https://twitter.com/hashtag/Cybertruck?src=hashtag_click\">#Cybertruck\u003c/a> face.\"\u003c/p>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\n\u003cp>Critics called it a doorstop or a very ugly DeLorean — or something that might be seen in an old vector-graphic video game. But the truck also had its defenders, who seem to chalk up the initial negative comments to the Cybertruck's bold look.\u003c/p>\n\u003cp>\"Really disappointed by my colleagues at so many pubs who are dismissing the Cybertruck because it looks weird,\" \u003cem>Roadshow \u003c/em>Editor-in-Chief Tim Stevens \u003ca href=\"https://twitter.com/Tim_Stevens/status/1197783753705185284\">said via Twitter\u003c/a>. He added, \"Many of these same colleagues spent this entire week lamenting an industry that is churning out samey, half-assed crossover SUVs. I'll take weird over anonymous.\"\u003c/p>\n\u003cp>Twitter user David Wu \u003ca href=\"https://twitter.com/libdave/status/1197750810261647361\">compared it to a stealth fighter\u003c/a>: \"The F35 of pickup trucks. Don't think my mind has ever been blown like this before.\"\u003c/p>\n\u003cp>Tesla says the Cybertruck drives better than most sports cars and is more useful than a normal truck. From a standing start, the truck's maxed-out version can accelerate to 60 mph in 2.9 seconds, according to the company. And on paper at least, the pairing of electric motors — known for their high torque output — with a truck would seem to be a slam-dunk concept.\u003c/p>\n\u003cp>But pickup trucks, like most automobiles, are also sold on image. And both Tesla and Musk have repeatedly played up the new electric truck's ruggedness.\u003c/p>\n\u003cp>\"You want a truck that's really tough? Not fake tough?\" Musk asked the crowd Thursday night. He also said Tesla will make the exterior of the Cybertruck from a stainless steel alloy developed by his companies. \"We're going to be using the same alloy in the Starship rocket,\" Musk said, referring to his SpaceX project. \u003c/p>\n\u003cp>\"It is literally bulletproof to a 9 mm handgun, that's how strong the skin is,\" Musk said.\u003c/p>\n\u003cp>Then things went off track with the \"Tesla armor glass\" strength test. \u003c/p>\u003c/p>\u003cp>\u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutube'>\n \u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutubeInside'>\n \u003ciframe\n loading='lazy'\n class='utils-parseShortcode-shortcodes-__youtubeShortcode__youtubePlayer'\n type='text/html'\n src='//www.youtube.com/embed/m7atGkba-Z8'\n title='//www.youtube.com/embed/m7atGkba-Z8'\n allowfullscreen='true'\n style='border:0;'>\u003c/iframe>\n \u003c/span>\n \u003c/span>\u003c/p>\u003cp>\u003cp>A metal ball was dropped onto a sheet of what Musk described as \"regular car glass,\" leaving a long crack.\u003c/p>\n\u003cp>To test a sheet of Tesla's glass, the metal ball was taken up to a height of around 10 feet and dropped again. The \"armor glass\" remained intact. But Musk didn't stop there — he turned the ball over to Tesla's chief designer, Franz von Holzhausen, who had previously whacked the truck's doors with a sledgehammer to show its durability.\u003c/p>\n\u003cp>\"Franz, could you try to break this glass, please?\" Musk said.\u003c/p>\n\u003cp>\"You sure?\" von Holzhausen asked.\u003c/p>\n\u003cp>\"Yeah.\"\u003c/p>\n\u003cp>Without much of a windup, von Holzhausen whirled the ball at Tesla's brand-new truck — leaving a nasty-looking spiderweb of splintered and dented glass.\u003c/p>\n\u003cp>\"Well,\" Musk said afterward. \"Maybe that was a little too hard.\"\u003c/p>\n\u003cp>Staring at the ruined window, one hand on his chin, Musk added, \"It didn't go through. That's the plus side.\"\u003c/p>\n\u003cp>Then von Holzhausen asked if they should try the rear window. Musk agreed, and was soon standing in front of two pock-marked windows for the rest of the carefully stage-managed event.\u003c/p>\n\u003cp>\"Not bad,\" Musk summed up that portion of the night, adding, \"Room for improvement.\"\u003c/p>\n\u003cp>The Cybertruck has six seats and a cargo bed (or \"vault,\" as Tesla calls it) that's 6 1/2 feet long. Its tailgate also hides a ramp, for rolling materials or vehicles into the bed. The truck is 231.7 inches (19.3 feet) long, nearly 80 inches wide and 75 inches tall. Tesla lists its maximum range at more than 500 miles. \u003c/p>\n\u003cp>The truck will be offered in a wide spectrum of driving range and weight capacity, depending on which motor is powering the vehicle. While the basic single-motor truck would have a range of around 250 miles and a tow rating of 7,500 pounds using rear-wheel drive, the three-motor all-wheel-drive version would double that range and be capable of towing 14,000 pounds, Tesla says.\u003c/p>\n\u003cp>The starting price for the CyberTruck is $39,900. In the most high-powered version, it would cost $69,900. The company is taking preorders now, with a $100 deposit required to reserve a vehicle that Tesla says will hit the market in about two years.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Perhaps reflecting the uncertainty over the new design, Tesla's stock price fell overnight and continued to dip on Friday, down by around 6% at midday ET. But as \u003ca href=\"https://www.investors.com/market-trend/stock-market-today/dow-dones-futures-tesla-cybertruck-splunk-ross-stores-pure-storage-earnings-movers/\">Investors Business Daily\u003c/a> notes, \"Since its June 3 low, Tesla stock has doubled.\" \u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2019 NPR. To see more, visit \u003ca href=\"https://www.npr.org\">NPR.org\u003c/a>.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Elon+Musk+Unveils+Tesla%27s+Cybertruck%2C+With+A+Polarizing+Wedge+Shape&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>When she was first elected to the California Assembly, Ling Ling Chang publicly posted her cellphone number to get feedback from her constituents.\u003c/p>\n\u003cp>It worked, but it came with a dark side effect: unwanted nude photos from strangers.\u003c/p>\n\u003cp>Exposing yourself on the street is a crime, but the law is less clear when it happens in the digital realm. Earlier this year, \u003ca href=\"https://apnews.com/7e6192f8c06a4b36acdcc705a76b2fdb\" rel=\"noopener noreferrer\" target=\"_blank\">Texas outlawed\u003c/a> sending unwanted nude photos to people through dating apps or other digital means, making it a Class C misdemeanor with a fine of up to $500.\u003c/p>\n\u003cp>Now Chang, who has since been elected to the state Senate, wants to make sending unsolicited lewd photos illegal in California. The senator announced Thursday that she was partnering with the dating app Bumble to introduce legislation in January when state lawmakers return to work.\u003c/p>\n\u003cp>“I’d say 95% of the women I have talked to have experienced something like this,” said Chang, a Republican whose district includes portions of Los Angeles, Orange and San Bernardino counties. “We have to send a message that this culture of online harassment must go.”\u003c/p>\n\u003cp>[pullquote citation=\"Whitney Wolfe, Bumble CEO\"]‘Sending somebody a photo of yourself in an indecent manner in an unsolicited fashion is harassment, plain and simple.’[/pullquote]\u003c/p>\n\u003cp>A survey by the Pew Research Center in 2017 found 21% of women ages 18 to 29 have reported being sexually harassed online compared to 9% of men in that same age group. About 53% of those women said they had been sent unwanted explicit photos.\u003c/p>\n\u003cp>Like most states, California outlaws “revenge porn.” But that law applies to when someone posts a nude photo online of someone else with the intent “to cause emotional distress.” California also outlaws stalking using electronic devices such as cellphones, but the law does not specifically address unwanted nude or lewd photos.\u003c/p>\n\u003cp>In 2017, then-California Gov. Jerry Brown signed a law requiring online dating apps to post safety tips, including ways to report concerns.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Bumble CEO Whitney Wolfe Herd worked to get the Texas law passed earlier this year.\u003c/p>\n\u003cp>“Sending somebody a photo of yourself in an indecent manner in an unsolicited fashion is harassment, plain and simple,” Herd said. “It’s a gateway to more extreme forms of harassment and abuse and it should not be taken lightly, and it deserves consequences.”\u003c/p>\n\u003cp>[aside tag= \"sexting\" label=\"Related Content\"]Bumble says it has 80 million users worldwide. It is like other dating apps, but it only allows women to initiate conversations with potential partners. The company says this eliminates most unwanted, aggressive behavior from men toward women.\u003c/p>\n\u003cp>In an interview, Herd acknowledged unwanted lewd photos still happen, but said it is not limited to Bumble and is an issue across the digital landscape. She noted it’s also a problem for women whose cellphone settings allow for unsolicited messages from others nearby.\u003c/p>\n\u003cp>Earlier this year, Bumble was one of several dating apps to begin using artificial intelligence to detect nude photos. The app will blur the images and give the recipient a chance to view it or delete it. Users can also report the person who sent it.\u003c/p>\n\u003cp>After getting the law passed in Texas, Herd said she wanted to bring it to California “to show that this is a nonpartisan issue.”\u003c/p>\n\u003cp>“This is a human issue,” she said.\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>When she was first elected to the California Assembly, Ling Ling Chang publicly posted her cellphone number to get feedback from her constituents.\u003c/p>\n\u003cp>It worked, but it came with a dark side effect: unwanted nude photos from strangers.\u003c/p>\n\u003cp>Exposing yourself on the street is a crime, but the law is less clear when it happens in the digital realm. Earlier this year, \u003ca href=\"https://apnews.com/7e6192f8c06a4b36acdcc705a76b2fdb\" rel=\"noopener noreferrer\" target=\"_blank\">Texas outlawed\u003c/a> sending unwanted nude photos to people through dating apps or other digital means, making it a Class C misdemeanor with a fine of up to $500.\u003c/p>\n\u003cp>Now Chang, who has since been elected to the state Senate, wants to make sending unsolicited lewd photos illegal in California. The senator announced Thursday that she was partnering with the dating app Bumble to introduce legislation in January when state lawmakers return to work.\u003c/p>\n\u003cp>“I’d say 95% of the women I have talked to have experienced something like this,” said Chang, a Republican whose district includes portions of Los Angeles, Orange and San Bernardino counties. “We have to send a message that this culture of online harassment must go.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>\u003cem>Updated 1:45 p.m. Thursday:\u003c/em>\u003c/p>\n\u003cp>PG&E crews began restoring power to communities throughout Northern California late Wednesday, the utility said.\u003c/p>\n\u003cp>The utility said it cut power to about 48,000 customers, or at least 112,000 people, across 10 counties in parts of the North Bay and Sierra foothills Wednesday morning in an effort to keep its equipment from sparking wildfires amid gusty wind conditions and heightened fire danger.\u003c/p>\n\u003cp>About 5,500 workers and 45 helicopters are inspecting lines and equipment before turning power back on.\u003c/p>\n\u003cp>PG&E began the power restoration process in Shasta, Tehama and Glenn counties Wednesday evening.\u003c/p>\n\u003cp>By 1:45 p.m. Thursday morning the following communities had their power restored:\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe title=\"Planned Nov. 20-21 PG&E Power Shutoffs\" aria-label=\"Table\" src=\"//datawrapper.dwcdn.net/xyoQ5/16/\" scrolling=\"no\" frameborder=\"0\" style=\"border: none;\" width=\"800\" height=\"1532\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cp>Some of the nation’s largest telecom providers on Wednesday committed to publicly share data on cell tower outages after coming under criticism for poor — or disrupted — service during some of the October PG&E power shutoffs and a fast-moving wildfire in Sonoma County.\u003c/p>\n\u003cp>The commitments came during a San Francisco meeting of the California Public Utilities Commission (CPUC) on the cell tower troubles, which peaked on Monday, Oct. 28, with 57% of towers out in Marin County, 27% in Sonoma and 19% in Napa County — mostly due to power issues, according to voluntary information submitted by telecom providers to the Federal Communications Commission (FCC).\u003c/p>\n\u003cp>[pullquote size='small' align='right' citation='Marybel Batjer, CPUC President']‘These outages were unexpected, given the previous assurances the communication companies provided to the FCC, the California State Legislation and the CPUC.’[/pullquote]The disruptions in service left people across Northern California in the dark, both literally and figuratively: Residents were unable to make or receive calls, get emergency alerts from authorities or access online information about the widespread back-to-back power shutoffs, which lasted several days, or the Kincade Fire.\u003c/p>\n\u003cp>They also revealed a problem that officials have been worrying about for years: The lack of backup power for cell towers — and no federal or state requirement that telecom companies provide it.\u003c/p>\n\u003cp>During the PG&E shutoffs, “failures in communications networks occurred on a significant scale,” said CPUC President Marybel Batjer, noting that at one point all of Humboldt County was without landlines, cell service or VoIP (voice over internet protocol).\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“Lack of communication service is not a mere inconvenience, it’s endangering of lives,” she said. “These outages were unexpected, given the previous assurances the communication companies provided to the FCC, the California State Legislation and the CPUC.”\u003c/p>\n\u003cp>Bajter told the telecommunications providers that the situation is unacceptable.\u003c/p>\n\u003cp>“You have the obligation … to provide service to your customers. We really must do better,” she said.\u003c/p>\n\u003cfigure id=\"attachment_11787896\" class=\"wp-caption alignnone\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11787896\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/11212019_cpuc_cellphone-providers_power-shutoffs-800x544.jpg\" alt=\"Executives from AT&T, Verizon, Comcast, T-Mobile, Frontier Communications and Charter/Time Warner at a hearing in San Francisco of the California Public Utilities Commission regarding cellphone service during wildfires and power shutoffs on Wednesday, Nov. 20, 2019. \" width=\"800\" height=\"544\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_cpuc_cellphone-providers_power-shutoffs-800x544.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_cpuc_cellphone-providers_power-shutoffs-160x109.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_cpuc_cellphone-providers_power-shutoffs-1020x694.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_cpuc_cellphone-providers_power-shutoffs-1200x816.jpg 1200w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_cpuc_cellphone-providers_power-shutoffs.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Executives from AT&T, Verizon, Comcast, T-Mobile, Frontier Communications and Charter/Time Warner at a hearing in San Francisco of the California Public Utilities Commission regarding cellphone service during wildfires and power shutoffs on Wednesday, Nov. 20, 2019. \u003ccite>(Lindsey Moore/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>[aside postID='news_11785039' label='Cellphones Out of Service']Hundreds of thousands of customers were without wireline, VoIP and wireless, which provide access to 911 and websites with key information during disasters, and allow public officials to send emergency alerts, according to the California Governor’s Office of Emergency Services (Cal OES).\u003c/p>\n\u003cp>Cal OES experienced a number of problems amid the twin crises: Some providers didn’t offer outage data, while others were slow to respond due to confidentiality concerns, said Paul Troxel, 911 program management division chief at Cal OES.\u003c/p>\n\u003cp>Troxel said that “lack of complete reporting” forced Cal OES to work with the FCC to activate voluntary reporting — which then revealed differences in data, with the numbers significantly diverging in some cases between the FCC and the California Utilities Emergency Association. That data was also dated — from 12 to 24 hours old, he added, rather than in real time.\u003c/p>\n\u003cp>Cal OES officials said it appeared that telecom providers leaned on temporary generators — some that were from out of state and not in compliance with the California Air Resources Board standards, meaning it took additional time to get the equipment in place.\u003c/p>\n\u003cfigure id=\"attachment_11787909\" class=\"wp-caption alignnone\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11787909\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/112102019_att_power-shutoffs_cellphone-outages-qut-800x600.jpg\" alt=\"A portable generator connected to an AT&T cell tower at the old Hamilton Air Force Base in Novato on Nov. 11, 2019. The company says the generator runs on fuel. Nearly 60% of cell towers in Marin County lost power during the PG&E shutoffs on Oct. 28.\" width=\"800\" height=\"600\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/112102019_att_power-shutoffs_cellphone-outages-qut-800x600.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/112102019_att_power-shutoffs_cellphone-outages-qut-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/112102019_att_power-shutoffs_cellphone-outages-qut-1020x765.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/112102019_att_power-shutoffs_cellphone-outages-qut-632x474.jpg 632w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/112102019_att_power-shutoffs_cellphone-outages-qut-536x402.jpg 536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/112102019_att_power-shutoffs_cellphone-outages-qut.jpg 1024w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">A portable generator connected to an AT&T cell tower at the old Hamilton Air Force Base in Novato on Nov. 11, 2019. The company says the generator runs on fuel. Nearly 60% of cell towers in Marin County lost power during the PG&E shutoffs on Oct. 28. \u003ccite>(Paul Lancour/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Telecom provider representatives told KQED they deployed backup power sources, like fixed and permanent generators that ran off fuel, plus batteries, in some areas during the shutoffs.\u003c/p>\n\u003cp>AT&T, Sprint, T-Mobile, U.S. Cellular and Verizon said they maintained service for most of their customers. But T-Mobile said some of its customers in Sonoma, Contra Costa, Alameda and Marin counties may have had issues with its service.\u003c/p>\n\u003cp>[pullquote size='small' align='right' citation='Rudy Reyes, a vice president at Verizon']‘… in this unprecedented era, yes, we do recognize there is a need for state action here and we would welcome technical workshops to work out exactly what that standard ought to be.’[/pullquote]Sprint said a number of sites may have experienced disruptions, but that “our teams refueled generators that were in use as quickly as possible.” U.S. Cellular said that if power outages had gone on for much longer, getting access to fuel to keep their generators running “would have been a significant issue, we believe.” And AT&T \u003ca href=\"https://www.cpuc.ca.gov/uploadedFiles/CPUCWebsite/Content/News_Room/NewsUpdates/2019/20191118%20ATTs%20Response%20to%20Pres.%20Batjer's%20Letter%20%5BPUBLIC%20VERSION%5D.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">said\u003c/a> though it brought in generators from across the country, it wasn’t enough to cover all of their facilities left without commercial power. \u003c/p>\n\u003cp>Verizon said in a \u003ca href=\"https://www.cpuc.ca.gov/uploadedFiles/CPUCWebsite/Content/News_Room/NewsUpdates/2019/Nov.%2018%202019%20Verizon%20Response%20to%20President%20Batjer%20Nov.%2013%20Letter.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">letter\u003c/a> to the CPUC on Monday that it would make public data about its cell tower service. T-Mobile and AT&T said they would, too.\u003c/p>\n\u003cp>But neither AT&T nor T-Mobile felt the tower data was the right metric to use.\u003c/p>\n\u003cp>“Counting the number of sites down is not a good proxy for the actual customer experience,” said David Gallacher, regional vice president at T-Mobile USA, noting that some of their “off-air” sites were used for additional capacity during the events.\u003c/p>\n\u003cp>FCC has also said the number of cell site outages didn’t necessarily correspond to the availability of wireless service since providers can lean on other tools, like roaming agreements and mobile towers on wheels, to provide coverage.\u003c/p>\n\u003cfigure id=\"attachment_11787925\" class=\"wp-caption alignnone\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11787925\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/11212019_CPUC_Moke-Simon_Lake-County_wastewater-800x594.jpg\" alt=\"District 1 Supervisor Moke Simon, from Lake County, spoke at the California Public Utilities Commission hearing on Wednesday Nov. 20, 2019. He said AT&T, which runs the county's sewer systems, went down immediately in Lake County. "We had ... a lot of folks out there working with generators, but they weren't able to communicate with the system as it went down immediately with no backup generation. ... That really put us in a dire straits situation. It also created at least one spill that was uncontainable." The spill, he said, lasted several days after the power had come back on.\" width=\"800\" height=\"594\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_CPUC_Moke-Simon_Lake-County_wastewater-800x594.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_CPUC_Moke-Simon_Lake-County_wastewater-160x119.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_CPUC_Moke-Simon_Lake-County_wastewater-1020x758.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_CPUC_Moke-Simon_Lake-County_wastewater-1200x891.jpg 1200w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_CPUC_Moke-Simon_Lake-County_wastewater.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">District 1 Supervisor Moke Simon, from Lake County, spoke at the California Public Utilities Commission hearing on Nov. 20, 2019. He said AT&T, which runs the county’s sewer systems, went down immediately in Lake County on Oct. 26 during the PG&E power shutoffs. “We had … a lot of folks out there working with generators, but they weren’t able to communicate with the system as it went down immediately with no backup generation. … That really put us in a dire straits situation. It also created at least one spill that was uncontainable.” The spill, he added, lasted several days after the power had come back on. \u003ccite>(Lindsey Moore/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Elizabeth Echols, director of the Public Advocates Office, an independent group within CPUC, wants the commission to require wireless facilities to have 72 hours of backup power.\u003c/p>\n\u003cp>“Consumers are doing their part to prepare for outages by having backup power and keeping their cell phones charged,” she said. “Communication companies must also do their part to keep the network up and running.”\u003c/p>\n\u003cp>[aside tag='power-shutoffs' label='Related Coverage']Some of the providers said they would work with the commission on exploring such a requirement — but expressed concerns.\u003c/p>\n\u003cp>“A one-size-fits-all standard does not take into account many of the feasibility and restrictions that we have in terms of guaranteeing backup power to all sites,” said Rudy Reyes, vice president of legal, public policy, and community affairs at Verizon. “But in this unprecedented era, yes, we do recognize there is a need for state action here and we would welcome technical workshops to work out exactly what that standard ought to be.”\u003c/p>\n\u003cp>Melissa Kasnitz, a lawyer at the Center for Accessible Technology who advocates on behalf of disabled populations, said she felt the telecom executives were treating the hearing the way they’d been treating the issue for years: “with contempt.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>“They are not taking seriously their responsibilities,” she said. “Where they give ground, they give it grudgingly.”\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Some of the nation’s largest telecom providers on Wednesday committed to publicly share data on cell tower outages after coming under criticism for poor — or disrupted — service during some of the October PG&E power shutoffs and a fast-moving wildfire in Sonoma County.\u003c/p>\n\u003cp>The commitments came during a San Francisco meeting of the California Public Utilities Commission (CPUC) on the cell tower troubles, which peaked on Monday, Oct. 28, with 57% of towers out in Marin County, 27% in Sonoma and 19% in Napa County — mostly due to power issues, according to voluntary information submitted by telecom providers to the Federal Communications Commission (FCC).\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "‘These outages were unexpected, given the previous assurances the communication companies provided to the FCC, the California State Legislation and the CPUC.’",
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"content": "\u003cdiv class=\"post-body\">\u003cp>The disruptions in service left people across Northern California in the dark, both literally and figuratively: Residents were unable to make or receive calls, get emergency alerts from authorities or access online information about the widespread back-to-back power shutoffs, which lasted several days, or the Kincade Fire.\u003c/p>\n\u003cp>They also revealed a problem that officials have been worrying about for years: The lack of backup power for cell towers — and no federal or state requirement that telecom companies provide it.\u003c/p>\n\u003cp>During the PG&E shutoffs, “failures in communications networks occurred on a significant scale,” said CPUC President Marybel Batjer, noting that at one point all of Humboldt County was without landlines, cell service or VoIP (voice over internet protocol).\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“Lack of communication service is not a mere inconvenience, it’s endangering of lives,” she said. “These outages were unexpected, given the previous assurances the communication companies provided to the FCC, the California State Legislation and the CPUC.”\u003c/p>\n\u003cp>Bajter told the telecommunications providers that the situation is unacceptable.\u003c/p>\n\u003cp>“You have the obligation … to provide service to your customers. We really must do better,” she said.\u003c/p>\n\u003cfigure id=\"attachment_11787896\" class=\"wp-caption alignnone\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11787896\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/11212019_cpuc_cellphone-providers_power-shutoffs-800x544.jpg\" alt=\"Executives from AT&T, Verizon, Comcast, T-Mobile, Frontier Communications and Charter/Time Warner at a hearing in San Francisco of the California Public Utilities Commission regarding cellphone service during wildfires and power shutoffs on Wednesday, Nov. 20, 2019. \" width=\"800\" height=\"544\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_cpuc_cellphone-providers_power-shutoffs-800x544.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_cpuc_cellphone-providers_power-shutoffs-160x109.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_cpuc_cellphone-providers_power-shutoffs-1020x694.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_cpuc_cellphone-providers_power-shutoffs-1200x816.jpg 1200w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_cpuc_cellphone-providers_power-shutoffs.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Executives from AT&T, Verizon, Comcast, T-Mobile, Frontier Communications and Charter/Time Warner at a hearing in San Francisco of the California Public Utilities Commission regarding cellphone service during wildfires and power shutoffs on Wednesday, Nov. 20, 2019. \u003ccite>(Lindsey Moore/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Hundreds of thousands of customers were without wireline, VoIP and wireless, which provide access to 911 and websites with key information during disasters, and allow public officials to send emergency alerts, according to the California Governor’s Office of Emergency Services (Cal OES).\u003c/p>\n\u003cp>Cal OES experienced a number of problems amid the twin crises: Some providers didn’t offer outage data, while others were slow to respond due to confidentiality concerns, said Paul Troxel, 911 program management division chief at Cal OES.\u003c/p>\n\u003cp>Troxel said that “lack of complete reporting” forced Cal OES to work with the FCC to activate voluntary reporting — which then revealed differences in data, with the numbers significantly diverging in some cases between the FCC and the California Utilities Emergency Association. That data was also dated — from 12 to 24 hours old, he added, rather than in real time.\u003c/p>\n\u003cp>Cal OES officials said it appeared that telecom providers leaned on temporary generators — some that were from out of state and not in compliance with the California Air Resources Board standards, meaning it took additional time to get the equipment in place.\u003c/p>\n\u003cfigure id=\"attachment_11787909\" class=\"wp-caption alignnone\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11787909\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/112102019_att_power-shutoffs_cellphone-outages-qut-800x600.jpg\" alt=\"A portable generator connected to an AT&T cell tower at the old Hamilton Air Force Base in Novato on Nov. 11, 2019. The company says the generator runs on fuel. Nearly 60% of cell towers in Marin County lost power during the PG&E shutoffs on Oct. 28.\" width=\"800\" height=\"600\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/112102019_att_power-shutoffs_cellphone-outages-qut-800x600.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/112102019_att_power-shutoffs_cellphone-outages-qut-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/112102019_att_power-shutoffs_cellphone-outages-qut-1020x765.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/112102019_att_power-shutoffs_cellphone-outages-qut-632x474.jpg 632w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/112102019_att_power-shutoffs_cellphone-outages-qut-536x402.jpg 536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/112102019_att_power-shutoffs_cellphone-outages-qut.jpg 1024w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">A portable generator connected to an AT&T cell tower at the old Hamilton Air Force Base in Novato on Nov. 11, 2019. The company says the generator runs on fuel. Nearly 60% of cell towers in Marin County lost power during the PG&E shutoffs on Oct. 28. \u003ccite>(Paul Lancour/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Telecom provider representatives told KQED they deployed backup power sources, like fixed and permanent generators that ran off fuel, plus batteries, in some areas during the shutoffs.\u003c/p>\n\u003cp>AT&T, Sprint, T-Mobile, U.S. Cellular and Verizon said they maintained service for most of their customers. But T-Mobile said some of its customers in Sonoma, Contra Costa, Alameda and Marin counties may have had issues with its service.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Sprint said a number of sites may have experienced disruptions, but that “our teams refueled generators that were in use as quickly as possible.” U.S. Cellular said that if power outages had gone on for much longer, getting access to fuel to keep their generators running “would have been a significant issue, we believe.” And AT&T \u003ca href=\"https://www.cpuc.ca.gov/uploadedFiles/CPUCWebsite/Content/News_Room/NewsUpdates/2019/20191118%20ATTs%20Response%20to%20Pres.%20Batjer's%20Letter%20%5BPUBLIC%20VERSION%5D.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">said\u003c/a> though it brought in generators from across the country, it wasn’t enough to cover all of their facilities left without commercial power. \u003c/p>\n\u003cp>Verizon said in a \u003ca href=\"https://www.cpuc.ca.gov/uploadedFiles/CPUCWebsite/Content/News_Room/NewsUpdates/2019/Nov.%2018%202019%20Verizon%20Response%20to%20President%20Batjer%20Nov.%2013%20Letter.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">letter\u003c/a> to the CPUC on Monday that it would make public data about its cell tower service. T-Mobile and AT&T said they would, too.\u003c/p>\n\u003cp>But neither AT&T nor T-Mobile felt the tower data was the right metric to use.\u003c/p>\n\u003cp>“Counting the number of sites down is not a good proxy for the actual customer experience,” said David Gallacher, regional vice president at T-Mobile USA, noting that some of their “off-air” sites were used for additional capacity during the events.\u003c/p>\n\u003cp>FCC has also said the number of cell site outages didn’t necessarily correspond to the availability of wireless service since providers can lean on other tools, like roaming agreements and mobile towers on wheels, to provide coverage.\u003c/p>\n\u003cfigure id=\"attachment_11787925\" class=\"wp-caption alignnone\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11787925\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/11212019_CPUC_Moke-Simon_Lake-County_wastewater-800x594.jpg\" alt=\"District 1 Supervisor Moke Simon, from Lake County, spoke at the California Public Utilities Commission hearing on Wednesday Nov. 20, 2019. He said AT&T, which runs the county's sewer systems, went down immediately in Lake County. "We had ... a lot of folks out there working with generators, but they weren't able to communicate with the system as it went down immediately with no backup generation. ... That really put us in a dire straits situation. It also created at least one spill that was uncontainable." The spill, he said, lasted several days after the power had come back on.\" width=\"800\" height=\"594\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_CPUC_Moke-Simon_Lake-County_wastewater-800x594.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_CPUC_Moke-Simon_Lake-County_wastewater-160x119.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_CPUC_Moke-Simon_Lake-County_wastewater-1020x758.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_CPUC_Moke-Simon_Lake-County_wastewater-1200x891.jpg 1200w, https://cdn.kqed.org/wp-content/uploads/sites/10/2019/11/11212019_CPUC_Moke-Simon_Lake-County_wastewater.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">District 1 Supervisor Moke Simon, from Lake County, spoke at the California Public Utilities Commission hearing on Nov. 20, 2019. He said AT&T, which runs the county’s sewer systems, went down immediately in Lake County on Oct. 26 during the PG&E power shutoffs. “We had … a lot of folks out there working with generators, but they weren’t able to communicate with the system as it went down immediately with no backup generation. … That really put us in a dire straits situation. It also created at least one spill that was uncontainable.” The spill, he added, lasted several days after the power had come back on. \u003ccite>(Lindsey Moore/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Elizabeth Echols, director of the Public Advocates Office, an independent group within CPUC, wants the commission to require wireless facilities to have 72 hours of backup power.\u003c/p>\n\u003cp>“Consumers are doing their part to prepare for outages by having backup power and keeping their cell phones charged,” she said. “Communication companies must also do their part to keep the network up and running.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Some of the providers said they would work with the commission on exploring such a requirement — but expressed concerns.\u003c/p>\n\u003cp>“A one-size-fits-all standard does not take into account many of the feasibility and restrictions that we have in terms of guaranteeing backup power to all sites,” said Rudy Reyes, vice president of legal, public policy, and community affairs at Verizon. “But in this unprecedented era, yes, we do recognize there is a need for state action here and we would welcome technical workshops to work out exactly what that standard ought to be.”\u003c/p>\n\u003cp>Melissa Kasnitz, a lawyer at the Center for Accessible Technology who advocates on behalf of disabled populations, said she felt the telecom executives were treating the hearing the way they’d been treating the issue for years: “with contempt.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“They are not taking seriously their responsibilities,” she said. “Where they give ground, they give it grudgingly.”\u003c/p>\n\n\u003c/div>\u003c/p>",
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"disqusTitle": "Sirens, Texts, Even Church Bells. California Wildfire Alerts and Evacuations Still Ad Hoc",
"title": "Sirens, Texts, Even Church Bells. California Wildfire Alerts and Evacuations Still Ad Hoc",
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"content": "\u003cp>When a fast-moving wildfire marched toward the town of Paradise more than a year ago, few who lived there were aware of it. Even though the community used the \u003ca href=\"https://www.onsolve.com/landing/codered-emergency-notification-solutions/?utm_source=google&utm_medium=cpc&utm_campaign=CodeRedCampaign&utm_content=CodeRed&utm_term=codered&gclid=EAIaIQobChMIo4u4g9Xq5QIVFbvsCh20ZQylEAAYASAAEgIBPvD_BwE\" target=\"_blank\" rel=\"noopener noreferrer\">CodeRED\u003c/a> automated emergency warning system, less than 40% of residents subscribed to the alerts.\u003cbr>\nOnly 7,000 of the 52,000 residents who eventually evacuated received the emergency alert to leave.\u003c/p>\n\u003cp>The fire incinerated cell towers and communications equipment, revealing a vulnerability of the telephone-based disaster alert system. “The only notification systems left were emergency vehicle sirens and bull horns … word-of-mouth with families and neighbors … and immediate action,” the Butte County Grand Jury \u003ca href=\"https://www.buttecourt.ca.gov/GrandJury/reports/2018-2019%20Grand%20Jury%20Report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">reported\u003c/a> to the Superior Court earlier this year.\u003c/p>\n\u003cp>[aside tag=\"paradise\" label=\"Paradise: one year later\"]\u003c/p>\n\u003cp>The unimaginable deaths and the wholesale destruction of a town exposed California’s ad hoc approach to alerting residents to approaching wildfires and providing prompt and accurate information about escape routes.\u003c/p>\n\u003cp>By the time Paradise residents begin to understand the menace that was about to engulf them, they found themselves in rush-hour-volume gridlock: Only one of the four roads planners had expected to use for evacuations remained open, the others were burning, the grand jury reported.\u003c/p>\n\u003cp>Panicked motorists abandoned their cars and fled on foot, attempting to outrun the advancing flames. Of 85 deaths attributed to the fire, ten perished in or near their vehicles. Unable to reach the safety of another town, some residents took shelter in any available structure, the report said; a church, a gas station, a supermarket parking lot, a lake.\u003c/p>\n\u003ch3>Disaster Warnings Still Piecemeal\u003c/h3>\n\u003cp>Up and down the state, families, businesses and local authorities are learning through hard experience how to protect themselves during fires. They are pre-planning their evacuation routes and establishing their personal get-out threshold for evacuating.\u003c/p>\n\u003cp>Companies have set up their own emergency response centers, cities have contracted with web-based developers to better understand fire threat, and one small fire department is developing a smartphone app to help residents know when and how to evacuate.\u003c/p>\n\u003cp>[aside postID=\"news_11786957,science_1942547,news_11622223\" label=\"Fire preparation\"]\u003c/p>\n\u003cp>Still, there is no statewide standard for emergency evacuation, no set of uniform, comprehensive plans that can be called upon in emergencies, not just for fire but for floods and earthquakes. Public notification of impending disaster is piecemeal, and much of it depends on working telephone lines and available power, equipment that is often the first casualty of fire.\u003c/p>\n\u003cp>State officials have shown an interest in adopting \u003ca href=\"https://calmatters.org/environment/2019/10/california-wildfire-response-plan-new-technology/\" target=\"_blank\" rel=\"noopener noreferrer\">technology\u003c/a> for fire response, particularly for detecting, monitoring, and mapping blazes. California even hosted an international\u003ca href=\"https://firetechsummit.cpuc.ca.gov/\" target=\"_blank\" rel=\"noopener noreferrer\"> fire innovation summit\u003c/a> last March to fish for new ideas. But the state has yet to roll out many of its initiatives.\u003c/p>\n\u003cp>And the policy of utility companies curtailing power in times of high fire danger to prevent sparking blazes presents a new, still unresolved, wrinkle in broadcasting emergency alerts.\u003c/p>\n\u003cp>California officials — in the Legislature and at the Office of Emergency Services — say they are working on it, while noting that the state’s role is to provide guidance: it is local authorities that are responsible for immediate emergency response. Following the deadly 2017 fire season, a \u003ca href=\"https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201720180SB833\" target=\"_blank\" rel=\"noopener noreferrer\">new state law\u003c/a> required local governments to have a mechanism to warn residents during emergencies. The state Office of Emergency Services released \u003ca href=\"http://www.calalerts.org/documents/2019-CA-Alert-Warning-Guidelines.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">general guidelines\u003c/a> earlier this year.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://e.infogram.com/714d471c-ebe5-4907-b3de-4d70441b8bce?src=embed\" title=\"wildfire deaths/annual\" width=\"595\" height=\"829\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>The guidelines advocate a scattershot approach to alerts, suggesting a mix of old-school and cutting-edge: Sirens, loudspeakers, social media, texting, even ringing church bells. The new rules require alerts when there is an “imminent threat to life, health or property” and emphasize that time is critical. Worries about triggering mass panic are not an excuse to avoid or delay issuing a warning, the guidelines say.\u003c/p>\n\u003cp>The state consulted with a wide range of experts before publishing the guidelines, and they reflect policies many local authorities already had in place, according to Sam Wallis, a Sonoma County emergency coordinator. He said the county did not adopt any of the state’s new fire alert strategies in response to recent wildfires.\u003c/p>\n\u003cp>“The document reflects what we are already doing,” Wallis said.\u003c/p>\n\u003ch3>'An Awful Lot of Work to be Done'\u003c/h3>\n\u003cp>California does not require communities to plan for wildfire evacuations, leaving it as a local decision.\u003c/p>\n\u003cp>Among the state’s communities that are at the highest risk of fire, fewer than one in four have an evacuation plan that residents can review, according to an \u003ca href=\"http://www.calalerts.org/documents/2019-CA-Alert-Warning-Guidelines.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">investigation\u003c/a> published earlier this year by a media collaboration including The AP, USA TODAY Network-California, McClatchy and Media News.\u003c/p>\n\u003cp>“If you have a plan and are unable to communicate to the population at risk in real time, you don’t really have a plan, you have an interesting piece of paper on the shelf,” said Dave Winnaker, chief of the \u003ca href=\"http://www.mofd.org/about\" target=\"_blank\" rel=\"noopener noreferrer\">Moraga-Orinda Fire District\u003c/a> in Contra Costa County. “That’s where historically we have missed the mark.”\u003c/p>\n\u003cp>Winnaker has been experimenting with harnessing technology, and anything else, to warn residents of impending fire. His department has carefully studied the puzzle of evacuation and is developing an app to help residents safely leave a fire zone. It’s the kind of innovative idea that experts say is needed to respond to the challenge presented by California’s new ferocious\u003ca href=\"https://calmatters.org/explainers/californias-worsening-wildfires-explained/\" target=\"_blank\" rel=\"noopener noreferrer\"> fire threat\u003c/a>.\u003c/p>\n\u003cp>“The state does not have an amazing track record for fielding technology,” Winnaker said. “The state is going to need some help. There’s an awful lot of work to be done.”\u003c/p>\n\u003cp>The private sector is brimming with ideas. There are \u003ca href=\"https://www.intterragroup.com/incident-management/\" target=\"_blank\" rel=\"noopener noreferrer\">companies\u003c/a> that are instantly able to supply detailed weather information and forecasting, real-time traffic and road reports, images from satellites and remote cameras with eyes on an active fire, and census data providing first responders with information about the location of disabled residents and the languages spoken in a particular household.\u003c/p>\n\u003cp>The trick is to synthesize layers and layers of information and get it where it’s needed, quickly and accurately.\u003c/p>\n\u003cp>“With state policy, we are just at the front end of this conversation,” said Pete Peterson, dean of the Pepperdine School of Public Policy, which operates a web-based emergency\u003ca href=\"https://www.hsacouncil.org/salus\" target=\"_blank\" rel=\"noopener noreferrer\"> mapping tool\u003c/a> that has been adopted by the city of Los Angeles.\u003c/p>\n\u003cp>The platform aggregates more than 200 layers of publicly available information — the functioning of the electricity grid and transportation, for example — and collates that onto maps that help authorities and residents make decisions about evacuation. The maps and other data are available online.\u003c/p>\n\u003cp>Peterson said that during the recent Tick Fire in L.A. County his research group got a call from officials who were considering evacuating an area where they believed about 50,000 people lived. The computer program ran the census data and discovered the area had about 250,000 residents. That kind of accurate information is vital during urgent evacuations.\u003c/p>\n\u003cp>“The communications part of evacuations is not real good,” he said. “Policymakers and government agencies are going to be increasingly accountable for why we don’t have this.”\u003c/p>\n\u003ch3>Avoiding Cautionary Tales and Lives Lost\u003c/h3>\n\u003cp>No community wants to join Paradise, or the Sonoma County city of Santa Rosa, as a cautionary tale of lives lost because of chaotic and inadequate communication.\u003c/p>\n\u003cp>But missteps can bring about better policy. Misti Wood, the Community Engagement Liaison for the Sonoma County Sheriff’s Office, pointed to the difference between community response to the 2017 Tubbs Fire that killed at least 22 people and the recent \u003ca href=\"https://www.kqed.org/news/11782314/what-you-need-to-know-sonoma-countys-kincade-fire\" target=\"_blank\" rel=\"noopener noreferrer\">Kincade Fire\u003c/a> that burned for two weeks but caused no fatalities.\u003c/p>\n\u003cp>“Two years ago, people tended to wait for instructions. That’s changed,” Wood said. “Most of us remember what it was like, none of us want to be in that position again. This fire, we had extraordinary compliance. There are always people who stay behind and we will always bang on your door. But most people left.”\u003c/p>\n\u003cp>Last month’s Kincade Fire afforded authorities more time to warn residents and evacuate 187,000 people over several days, the biggest evacuation in Sonoma County history. Deputies drove through neighborhoods with bullhorns and knocked on doors. Officials also triggered the Nixel system — a subscription service that texts fire alerts. Wood said signups for the service jumped since 2017 and now 66% of the county’s residents use the system.\u003cbr>\n[aside tag=\"wildfires\" label=\"Related coverage\"]\u003c/p>\n\u003cp>The medical group Kaiser Permanente didn’t wait for the evacuation orders to begin moving hospital patients when the Kincade Fire started, according to Stephen Parodi, the Associate Executive Director of the Permanente Medical Group at Kaiser Permanente and an infectious disease physician who plans for patient evacuations at several hospitals in Northern California.\u003c/p>\n\u003cp>Parodi said there was scarcely time to evacuate during the 2017 Santa Rosa fires, which came in with such speed that staff wheeled patients in the streets in gurneys and loaded patients into buses or private cars to move them out of harm’s way. In the chaos of the emergency, dozens of patients were sent to hospitals with no documents or medical records.\u003c/p>\n\u003cp>The most recent fires were different, Parodi said. Working from the company’s own emergency operations center, Kaiser officials monitored weather and fire maps and were in constant communication with local authorities, enabling hospitals to make independent decisions about how best to respond.\u003c/p>\n\u003cp>Because of the time-consuming triage required to evacuate hundreds of patients, some critically ill, Parodi said he decided to start evacuating at 10:30 p.m., before the facility was under orders to clear out.\u003c/p>\n\u003cp>Six hours later, when mandatory evacuation orders were given, the hospital was still only halfway through its process. The standard practice of relocating patients to the nearest sister hospital had been stymied because the two closest facilities had no power and were operating on generators.\u003c/p>\n\u003cp>In the end, all patients were safely relocated, Parodi said.\u003c/p>\n\u003cp>The new reality for Californians is going to be one of more warnings and, very likely, more evacuations. The public will have to adjust to the new safety paradigm, CalFire officials say, and beware evacuation fatigue.\u003c/p>\n\u003cp>Cal Fire Deputy Director Mike Mohler pointed to the December 2017 Thomas Fire that stalked the coastal city of Montecito. Residents yo-yo’d between orders to evacuate and approval to return home, as the unpredictable fire front shifted with the wind. It became the largest fire in California history.\u003c/p>\n\u003cp>A month later a deluge of rain placed the community in jeopardy for \u003ca href=\"https://www.latimes.com/local/california/la-me-montecito-debris-basins-20181220-htmlstory.html\" target=\"_blank\" rel=\"noopener noreferrer\">mudslides\u003c/a>. Weary of false alarms, some homeowners chose to stay put. Nearly two dozen people were killed.\u003c/p>\n\u003cp>\u003cem>\u003ca href=\"http://CalMatters.org\" target=\"_blank\" rel=\"noopener noreferrer\">CalMatters.org\u003c/a> is a nonprofit, nonpartisan media venture explaining California policies and politics.\u003c/em>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>When a fast-moving wildfire marched toward the town of Paradise more than a year ago, few who lived there were aware of it. Even though the community used the \u003ca href=\"https://www.onsolve.com/landing/codered-emergency-notification-solutions/?utm_source=google&utm_medium=cpc&utm_campaign=CodeRedCampaign&utm_content=CodeRed&utm_term=codered&gclid=EAIaIQobChMIo4u4g9Xq5QIVFbvsCh20ZQylEAAYASAAEgIBPvD_BwE\" target=\"_blank\" rel=\"noopener noreferrer\">CodeRED\u003c/a> automated emergency warning system, less than 40% of residents subscribed to the alerts.\u003cbr>\nOnly 7,000 of the 52,000 residents who eventually evacuated received the emergency alert to leave.\u003c/p>\n\u003cp>The fire incinerated cell towers and communications equipment, revealing a vulnerability of the telephone-based disaster alert system. “The only notification systems left were emergency vehicle sirens and bull horns … word-of-mouth with families and neighbors … and immediate action,” the Butte County Grand Jury \u003ca href=\"https://www.buttecourt.ca.gov/GrandJury/reports/2018-2019%20Grand%20Jury%20Report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">reported\u003c/a> to the Superior Court earlier this year.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The unimaginable deaths and the wholesale destruction of a town exposed California’s ad hoc approach to alerting residents to approaching wildfires and providing prompt and accurate information about escape routes.\u003c/p>\n\u003cp>By the time Paradise residents begin to understand the menace that was about to engulf them, they found themselves in rush-hour-volume gridlock: Only one of the four roads planners had expected to use for evacuations remained open, the others were burning, the grand jury reported.\u003c/p>\n\u003cp>Panicked motorists abandoned their cars and fled on foot, attempting to outrun the advancing flames. Of 85 deaths attributed to the fire, ten perished in or near their vehicles. Unable to reach the safety of another town, some residents took shelter in any available structure, the report said; a church, a gas station, a supermarket parking lot, a lake.\u003c/p>\n\u003ch3>Disaster Warnings Still Piecemeal\u003c/h3>\n\u003cp>Up and down the state, families, businesses and local authorities are learning through hard experience how to protect themselves during fires. They are pre-planning their evacuation routes and establishing their personal get-out threshold for evacuating.\u003c/p>\n\u003cp>Companies have set up their own emergency response centers, cities have contracted with web-based developers to better understand fire threat, and one small fire department is developing a smartphone app to help residents know when and how to evacuate.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Still, there is no statewide standard for emergency evacuation, no set of uniform, comprehensive plans that can be called upon in emergencies, not just for fire but for floods and earthquakes. Public notification of impending disaster is piecemeal, and much of it depends on working telephone lines and available power, equipment that is often the first casualty of fire.\u003c/p>\n\u003cp>State officials have shown an interest in adopting \u003ca href=\"https://calmatters.org/environment/2019/10/california-wildfire-response-plan-new-technology/\" target=\"_blank\" rel=\"noopener noreferrer\">technology\u003c/a> for fire response, particularly for detecting, monitoring, and mapping blazes. California even hosted an international\u003ca href=\"https://firetechsummit.cpuc.ca.gov/\" target=\"_blank\" rel=\"noopener noreferrer\"> fire innovation summit\u003c/a> last March to fish for new ideas. But the state has yet to roll out many of its initiatives.\u003c/p>\n\u003cp>And the policy of utility companies curtailing power in times of high fire danger to prevent sparking blazes presents a new, still unresolved, wrinkle in broadcasting emergency alerts.\u003c/p>\n\u003cp>California officials — in the Legislature and at the Office of Emergency Services — say they are working on it, while noting that the state’s role is to provide guidance: it is local authorities that are responsible for immediate emergency response. Following the deadly 2017 fire season, a \u003ca href=\"https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201720180SB833\" target=\"_blank\" rel=\"noopener noreferrer\">new state law\u003c/a> required local governments to have a mechanism to warn residents during emergencies. The state Office of Emergency Services released \u003ca href=\"http://www.calalerts.org/documents/2019-CA-Alert-Warning-Guidelines.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">general guidelines\u003c/a> earlier this year.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://e.infogram.com/714d471c-ebe5-4907-b3de-4d70441b8bce?src=embed\" title=\"wildfire deaths/annual\" width=\"595\" height=\"829\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>The guidelines advocate a scattershot approach to alerts, suggesting a mix of old-school and cutting-edge: Sirens, loudspeakers, social media, texting, even ringing church bells. The new rules require alerts when there is an “imminent threat to life, health or property” and emphasize that time is critical. Worries about triggering mass panic are not an excuse to avoid or delay issuing a warning, the guidelines say.\u003c/p>\n\u003cp>The state consulted with a wide range of experts before publishing the guidelines, and they reflect policies many local authorities already had in place, according to Sam Wallis, a Sonoma County emergency coordinator. He said the county did not adopt any of the state’s new fire alert strategies in response to recent wildfires.\u003c/p>\n\u003cp>“The document reflects what we are already doing,” Wallis said.\u003c/p>\n\u003ch3>'An Awful Lot of Work to be Done'\u003c/h3>\n\u003cp>California does not require communities to plan for wildfire evacuations, leaving it as a local decision.\u003c/p>\n\u003cp>Among the state’s communities that are at the highest risk of fire, fewer than one in four have an evacuation plan that residents can review, according to an \u003ca href=\"http://www.calalerts.org/documents/2019-CA-Alert-Warning-Guidelines.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">investigation\u003c/a> published earlier this year by a media collaboration including The AP, USA TODAY Network-California, McClatchy and Media News.\u003c/p>\n\u003cp>“If you have a plan and are unable to communicate to the population at risk in real time, you don’t really have a plan, you have an interesting piece of paper on the shelf,” said Dave Winnaker, chief of the \u003ca href=\"http://www.mofd.org/about\" target=\"_blank\" rel=\"noopener noreferrer\">Moraga-Orinda Fire District\u003c/a> in Contra Costa County. “That’s where historically we have missed the mark.”\u003c/p>\n\u003cp>Winnaker has been experimenting with harnessing technology, and anything else, to warn residents of impending fire. His department has carefully studied the puzzle of evacuation and is developing an app to help residents safely leave a fire zone. It’s the kind of innovative idea that experts say is needed to respond to the challenge presented by California’s new ferocious\u003ca href=\"https://calmatters.org/explainers/californias-worsening-wildfires-explained/\" target=\"_blank\" rel=\"noopener noreferrer\"> fire threat\u003c/a>.\u003c/p>\n\u003cp>“The state does not have an amazing track record for fielding technology,” Winnaker said. “The state is going to need some help. There’s an awful lot of work to be done.”\u003c/p>\n\u003cp>The private sector is brimming with ideas. There are \u003ca href=\"https://www.intterragroup.com/incident-management/\" target=\"_blank\" rel=\"noopener noreferrer\">companies\u003c/a> that are instantly able to supply detailed weather information and forecasting, real-time traffic and road reports, images from satellites and remote cameras with eyes on an active fire, and census data providing first responders with information about the location of disabled residents and the languages spoken in a particular household.\u003c/p>\n\u003cp>The trick is to synthesize layers and layers of information and get it where it’s needed, quickly and accurately.\u003c/p>\n\u003cp>“With state policy, we are just at the front end of this conversation,” said Pete Peterson, dean of the Pepperdine School of Public Policy, which operates a web-based emergency\u003ca href=\"https://www.hsacouncil.org/salus\" target=\"_blank\" rel=\"noopener noreferrer\"> mapping tool\u003c/a> that has been adopted by the city of Los Angeles.\u003c/p>\n\u003cp>The platform aggregates more than 200 layers of publicly available information — the functioning of the electricity grid and transportation, for example — and collates that onto maps that help authorities and residents make decisions about evacuation. The maps and other data are available online.\u003c/p>\n\u003cp>Peterson said that during the recent Tick Fire in L.A. County his research group got a call from officials who were considering evacuating an area where they believed about 50,000 people lived. The computer program ran the census data and discovered the area had about 250,000 residents. That kind of accurate information is vital during urgent evacuations.\u003c/p>\n\u003cp>“The communications part of evacuations is not real good,” he said. “Policymakers and government agencies are going to be increasingly accountable for why we don’t have this.”\u003c/p>\n\u003ch3>Avoiding Cautionary Tales and Lives Lost\u003c/h3>\n\u003cp>No community wants to join Paradise, or the Sonoma County city of Santa Rosa, as a cautionary tale of lives lost because of chaotic and inadequate communication.\u003c/p>\n\u003cp>But missteps can bring about better policy. Misti Wood, the Community Engagement Liaison for the Sonoma County Sheriff’s Office, pointed to the difference between community response to the 2017 Tubbs Fire that killed at least 22 people and the recent \u003ca href=\"https://www.kqed.org/news/11782314/what-you-need-to-know-sonoma-countys-kincade-fire\" target=\"_blank\" rel=\"noopener noreferrer\">Kincade Fire\u003c/a> that burned for two weeks but caused no fatalities.\u003c/p>\n\u003cp>“Two years ago, people tended to wait for instructions. That’s changed,” Wood said. “Most of us remember what it was like, none of us want to be in that position again. This fire, we had extraordinary compliance. There are always people who stay behind and we will always bang on your door. But most people left.”\u003c/p>\n\u003cp>Last month’s Kincade Fire afforded authorities more time to warn residents and evacuate 187,000 people over several days, the biggest evacuation in Sonoma County history. Deputies drove through neighborhoods with bullhorns and knocked on doors. Officials also triggered the Nixel system — a subscription service that texts fire alerts. Wood said signups for the service jumped since 2017 and now 66% of the county’s residents use the system.\u003cbr>\n\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The medical group Kaiser Permanente didn’t wait for the evacuation orders to begin moving hospital patients when the Kincade Fire started, according to Stephen Parodi, the Associate Executive Director of the Permanente Medical Group at Kaiser Permanente and an infectious disease physician who plans for patient evacuations at several hospitals in Northern California.\u003c/p>\n\u003cp>Parodi said there was scarcely time to evacuate during the 2017 Santa Rosa fires, which came in with such speed that staff wheeled patients in the streets in gurneys and loaded patients into buses or private cars to move them out of harm’s way. In the chaos of the emergency, dozens of patients were sent to hospitals with no documents or medical records.\u003c/p>\n\u003cp>The most recent fires were different, Parodi said. Working from the company’s own emergency operations center, Kaiser officials monitored weather and fire maps and were in constant communication with local authorities, enabling hospitals to make independent decisions about how best to respond.\u003c/p>\n\u003cp>Because of the time-consuming triage required to evacuate hundreds of patients, some critically ill, Parodi said he decided to start evacuating at 10:30 p.m., before the facility was under orders to clear out.\u003c/p>\n\u003cp>Six hours later, when mandatory evacuation orders were given, the hospital was still only halfway through its process. The standard practice of relocating patients to the nearest sister hospital had been stymied because the two closest facilities had no power and were operating on generators.\u003c/p>\n\u003cp>In the end, all patients were safely relocated, Parodi said.\u003c/p>\n\u003cp>The new reality for Californians is going to be one of more warnings and, very likely, more evacuations. The public will have to adjust to the new safety paradigm, CalFire officials say, and beware evacuation fatigue.\u003c/p>\n\u003cp>Cal Fire Deputy Director Mike Mohler pointed to the December 2017 Thomas Fire that stalked the coastal city of Montecito. Residents yo-yo’d between orders to evacuate and approval to return home, as the unpredictable fire front shifted with the wind. It became the largest fire in California history.\u003c/p>\n\u003cp>A month later a deluge of rain placed the community in jeopardy for \u003ca href=\"https://www.latimes.com/local/california/la-me-montecito-debris-basins-20181220-htmlstory.html\" target=\"_blank\" rel=\"noopener noreferrer\">mudslides\u003c/a>. Weary of false alarms, some homeowners chose to stay put. Nearly two dozen people were killed.\u003c/p>\n\u003cp>\u003cem>\u003ca href=\"http://CalMatters.org\" target=\"_blank\" rel=\"noopener noreferrer\">CalMatters.org\u003c/a> is a nonprofit, nonpartisan media venture explaining California policies and politics.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"info": "What kind of no sabo word is Hyphenación? For us, it’s about living within a hyphenation. Like being a third-gen Mexican-American from the Texas border now living that Bay Area Chicano life. Like Xorje! Each week we bring together a couple of hyphenated Latinos to talk all about personal life choices: family, careers, relationships, belonging … everything is on the table. ",
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"info": "Our flagship program, helmed by Kai Ryssdal, examines what the day in money delivered, through stories, conversations, newsworthy numbers and more. Updated Monday through Friday at about 3:30 p.m. PT.",
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"mindshift": {
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"info": "The MindShift podcast explores the innovations in education that are shaping how kids learn. Hosts Ki Sung and Katrina Schwartz introduce listeners to educators, researchers, parents and students who are developing effective ways to improve how kids learn. We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>",
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"order": 12
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"info": "For decades, the process for how police police themselves has been inconsistent – if not opaque. In some states, like California, these proceedings were completely hidden. After a new police transparency law unsealed scores of internal affairs files, our reporters set out to examine these cases and the shadow world of police discipline. On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. Is it the officers, or the public they've sworn to serve?",
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"tagline": "Politics from a personal perspective",
"info": "Political Breakdown is a new series that explores the political intersection of California and the nation. Each week hosts Scott Shafer and Marisa Lagos are joined with a new special guest to unpack politics -- with personality — and offer an insider’s glimpse at how politics happens.",
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"possible": {
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"title": "Possible",
"info": "Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. The show features interviews with visionary guests like Trevor Noah, Sam Altman and Janette Sadik-Khan. Possible paints an optimistic portrait of the world we can create through science, policy, business, art and our shared humanity. It asks: What if everything goes right for once? How can we get there? Each episode also includes a short fiction story generated by advanced AI GPT-4, serving as a thought-provoking springboard to speculate how humanity could leverage technology for good.",
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},
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"pri-the-world": {
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"title": "PRI's The World: Latest Edition",
"info": "Each weekday, host Marco Werman and his team of producers bring you the world's most interesting stories in an hour of radio that reminds us just how small our planet really is.",
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"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-World-Podcast-Tile-360x360-1.jpg",
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},
"radiolab": {
"id": "radiolab",
"title": "Radiolab",
"info": "A two-time Peabody Award-winner, Radiolab is an investigation told through sounds and stories, and centered around one big idea. In the Radiolab world, information sounds like music and science and culture collide. Hosted by Jad Abumrad and Robert Krulwich, the show is designed for listeners who demand skepticism, but appreciate wonder. WNYC Studios is the producer of other leading podcasts including Freakonomics Radio, Death, Sex & Money, On the Media and many more.",
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},
"reveal": {
"id": "reveal",
"title": "Reveal",
"info": "Created by The Center for Investigative Reporting and PRX, Reveal is public radios first one-hour weekly radio show and podcast dedicated to investigative reporting. Credible, fact based and without a partisan agenda, Reveal combines the power and artistry of driveway moment storytelling with data-rich reporting on critically important issues. The result is stories that inform and inspire, arming our listeners with information to right injustices, hold the powerful accountable and improve lives.Reveal is hosted by Al Letson and showcases the award-winning work of CIR and newsrooms large and small across the nation. In a radio and podcast market crowded with choices, Reveal focuses on important and often surprising stories that illuminate the world for our listeners.",
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