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"content": "\u003cp>BART General Manager Grace Crunican, who has guided the agency through a boom in ridership and a series of labor, service and public safety crises, announced Thursday she will retire in July.\u003c/p>\n\u003cp>The announcement, which Crunican said caused her “many conflicted emotions,” came during a meeting of the BART board of directors and caught board members by surprise.\u003c/p>\n\u003cp>“Grace has done so much for this agency over her eight years here — especially focusing us on system reinvestment — and she’s built leadership within the agency, setting BART up for future success,” board member Rebecca Saltzman said in a tweet sent during the meeting.\u003c/p>\n\u003cp>Crunican, who had served in top-level transportation posts for the state of Oregon and the city of Seattle before coming to BART, went to work for the agency in August 2011.\u003c/p>\n\u003cp>Major initiatives on her watch include the agency’s Fleet of the Future, a new generation of cars to replace its aging rolling stock; the passage of Measure RR, a $3.5 billion bond measure approved by voters in 2016 to rebuild core elements of the system’s infrastructure; and refocusing the agency’s budget on capital spending projects. She also championed a proposal to give cyclists greater access by allowing bikes on trains and in stations at virtually all times of day.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Crunican’s tenure also saw an unprecedented spike in BART ridership — the number of weekday passengers grew by more than 30 percent between fiscal 2009-10 and fiscal 2015-16.\u003c/p>\n\u003cp>The dramatic increase in patronage was followed by equally dramatic overcrowding, occasional major service disruptions because of failing equipment, and a rising tide of customer complaints about everything from station and train cleanliness to fare evasion to crime on the system. The agency’s \u003ca href=\"https://www.kqed.org/news/11287390/bart-survey-passenger-satisfaction-at-all-time-low\" target=\"_blank\" rel=\"noopener\">most recent rider survey\u003c/a>, released in January, showed overall customer satisfaction at an all-time low.\u003c/p>\n\u003cp>Crunican’s reign also coincided with a series of high-profile crimes that stoked widespread media attention and complaints that BART doesn’t do enough to keep its riders safe.\u003c/p>\n\u003cp>In one episode, in January 2016, a passenger aboard a San Francisco-bound train at the West Oakland Station was shot and killed by another rider. Following reports in the San Francisco Chronicle that most of what appeared to be security cameras aboard trains were actually non-operational decoys, BART was forced to admit it had no video from the car where the crime occurred. The agency subsequently installed cameras aboard all its trains.\u003c/p>\n\u003cp>The outcry about crime on BART reached its peak last July when three homicides occurred on the system.\u003c/p>\n\u003cp>Nia Wilson, 18, of Oakland, \u003ca href=\"https://www.kqed.org/news/11682006/one-killed-one-wounded-in-oakland-bart-stabbing\" target=\"_blank\" rel=\"noopener\">died in a stabbing\u003c/a> July 22 at Oakland’s MacArthur Station. The suspect, John Lee Cowell, 27, was arrested the next day after being spotted aboard a BART train. A judge is currently weighing psychiatric evidence about Cowell’s competence to stand trial.\u003c/p>\n\u003cp>Wilson’s death occurred just days after two other homicides linked to the system — one at Bay Fair Station, the other at Pleasant Hill.\u003c/p>\n\u003cp>\u003ca href=\"https://www.kqed.org/news/11685081/as-bart-violence-spikes-agency-proposes-comprehensive-security-plan\" target=\"_blank\" rel=\"noopener\">Crunican responded\u003c/a> with what she called “a comprehensive security and action plan” to improve safety throughout the 47-station, 120-mile system.\u003c/p>\n\u003cp>The 12-point program included proposals for training agency workers to fill temporary station security roles, an anti-panhandling ordinance, new emergency call boxes for station platforms and enhanced customer education. It also proposed beefing up the district’s surveillance capabilities by expanding the number of cameras on BART property and employing a new centralized system to help monitor them — measures that were \u003ca href=\"https://www.kqed.org/news/11686029/bart-board-defers-action-on-most-of-anti-crime-plan\" target=\"_blank\" rel=\"noopener\">deferred\u003c/a> after privacy advocates raised concerns.\u003c/p>\n\u003cp>Perhaps the most difficult and controversial chapter in Crunican’s career at BART occurred in 2013 when the agency endured two strikes.\u003c/p>\n\u003cp>Crunican and the board hired a hardline negotiator, Thomas Hock, to confront union representatives determined to win significant raises after granting concessions during the economic downturn and an agency budget crisis four years earlier. The two sides came to an impasse not once but twice, with workers walking out in a pair of four-day actions in July and October 2013.\u003c/p>\n\u003cp>Beyond the impact to the commuting public, the second walkout, and BART’s decision to prepare to use nonstriking replacement train operators, led directly to \u003ca href=\"https://www.kqed.org/news/115636/feds-take-over-probe-of-fatal-bart-train-accident\" target=\"_blank\" rel=\"noopener\">a tragedy\u003c/a>.\u003c/p>\n\u003cp>Two men working alongside tracks between Pleasant Hill and Concord — Christopher Sheppard, a BART employee, and contractor Laurence Daniels — were killed when a four-car train with a trainee at the controls hit them while traveling 60 to 70 mph.\u003c/p>\n\u003cp>The National Transportation Safety Board \u003ca href=\"https://www.ntsb.gov/investigations/AccidentReports/Reports/RAB1503.pdf\" target=\"_blank\" rel=\"noopener\">ruled\u003c/a> that BART’s lax safety practices were the probable cause for the deaths. The California Public Utilities Commission last year \u003ca href=\"https://www.sfchronicle.com/bayarea/article/California-agency-fines-BART-1-3-million-over-13301027.php\" target=\"_blank\" rel=\"noopener\">fined BART $1.3 million\u003c/a> in connection with the incident and put the agency on three years’ probation.\u003c/p>\n\u003cp>\u003ca href=\"https://www.kqed.org/news/147303/bart-consultant-big-changes-needed-to-avoid-repeat-of-contract-war\" target=\"_blank\" rel=\"noopener\">A consultant’s analysis\u003c/a> of the labor conflict detailed the rampant mistrust between workers and management and the traumatic aftermath of the strikes, and made dozens of recommendations for how to avoid a repeat — including an early start to the next round of negotiations.\u003c/p>\n\u003cp>BART and its unions reached an agreement on their 2017 contract nearly a year early. The current contracts expire in 2021.\u003c/p>\n\u003cp>In her retirement announcement to the board, Crunican expressed both pride in BART’s current direction and confidence that the agency will thrive in coming years. She pointed to Measure RR, the $3.5 billion infrastructure investment bond, and a range of other initiatives, including adopting a districtwide transit-oriented housing development program and embracing LGBTQ firms as part of BART’s small-business contracting program.\u003c/p>\n\u003cp>“A capable, diverse and energetic team of new leaders is in place to take BART into the next decade,” she said. “This team is joyful and bold and hardworking. They are customer-focused and have made operational changes that have translated into cleaner stations, almost universal Clipper Card usage, good relations with labor unions for several years and communication systems that stay ahead of our mobile customers, just to name a few.”\u003c/p>\n\u003cp>She added: “Despite the challenges, and we all know that some days have been better than others, I am fortunate to have had this opportunity to serve you and the customers who rely on BART.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>Crunican’s departure is the second involving a member of BART’s senior management in the past seven months. Last September, Paul Oversier, the agency’s longtime operations chief, also retired.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Crunican’s tenure also saw an unprecedented spike in BART ridership — the number of weekday passengers grew by more than 30 percent between fiscal 2009-10 and fiscal 2015-16.\u003c/p>\n\u003cp>The dramatic increase in patronage was followed by equally dramatic overcrowding, occasional major service disruptions because of failing equipment, and a rising tide of customer complaints about everything from station and train cleanliness to fare evasion to crime on the system. The agency’s \u003ca href=\"https://www.kqed.org/news/11287390/bart-survey-passenger-satisfaction-at-all-time-low\" target=\"_blank\" rel=\"noopener\">most recent rider survey\u003c/a>, released in January, showed overall customer satisfaction at an all-time low.\u003c/p>\n\u003cp>Crunican’s reign also coincided with a series of high-profile crimes that stoked widespread media attention and complaints that BART doesn’t do enough to keep its riders safe.\u003c/p>\n\u003cp>In one episode, in January 2016, a passenger aboard a San Francisco-bound train at the West Oakland Station was shot and killed by another rider. Following reports in the San Francisco Chronicle that most of what appeared to be security cameras aboard trains were actually non-operational decoys, BART was forced to admit it had no video from the car where the crime occurred. The agency subsequently installed cameras aboard all its trains.\u003c/p>\n\u003cp>The outcry about crime on BART reached its peak last July when three homicides occurred on the system.\u003c/p>\n\u003cp>Nia Wilson, 18, of Oakland, \u003ca href=\"https://www.kqed.org/news/11682006/one-killed-one-wounded-in-oakland-bart-stabbing\" target=\"_blank\" rel=\"noopener\">died in a stabbing\u003c/a> July 22 at Oakland’s MacArthur Station. The suspect, John Lee Cowell, 27, was arrested the next day after being spotted aboard a BART train. A judge is currently weighing psychiatric evidence about Cowell’s competence to stand trial.\u003c/p>\n\u003cp>Wilson’s death occurred just days after two other homicides linked to the system — one at Bay Fair Station, the other at Pleasant Hill.\u003c/p>\n\u003cp>\u003ca href=\"https://www.kqed.org/news/11685081/as-bart-violence-spikes-agency-proposes-comprehensive-security-plan\" target=\"_blank\" rel=\"noopener\">Crunican responded\u003c/a> with what she called “a comprehensive security and action plan” to improve safety throughout the 47-station, 120-mile system.\u003c/p>\n\u003cp>The 12-point program included proposals for training agency workers to fill temporary station security roles, an anti-panhandling ordinance, new emergency call boxes for station platforms and enhanced customer education. It also proposed beefing up the district’s surveillance capabilities by expanding the number of cameras on BART property and employing a new centralized system to help monitor them — measures that were \u003ca href=\"https://www.kqed.org/news/11686029/bart-board-defers-action-on-most-of-anti-crime-plan\" target=\"_blank\" rel=\"noopener\">deferred\u003c/a> after privacy advocates raised concerns.\u003c/p>\n\u003cp>Perhaps the most difficult and controversial chapter in Crunican’s career at BART occurred in 2013 when the agency endured two strikes.\u003c/p>\n\u003cp>Crunican and the board hired a hardline negotiator, Thomas Hock, to confront union representatives determined to win significant raises after granting concessions during the economic downturn and an agency budget crisis four years earlier. The two sides came to an impasse not once but twice, with workers walking out in a pair of four-day actions in July and October 2013.\u003c/p>\n\u003cp>Beyond the impact to the commuting public, the second walkout, and BART’s decision to prepare to use nonstriking replacement train operators, led directly to \u003ca href=\"https://www.kqed.org/news/115636/feds-take-over-probe-of-fatal-bart-train-accident\" target=\"_blank\" rel=\"noopener\">a tragedy\u003c/a>.\u003c/p>\n\u003cp>Two men working alongside tracks between Pleasant Hill and Concord — Christopher Sheppard, a BART employee, and contractor Laurence Daniels — were killed when a four-car train with a trainee at the controls hit them while traveling 60 to 70 mph.\u003c/p>\n\u003cp>The National Transportation Safety Board \u003ca href=\"https://www.ntsb.gov/investigations/AccidentReports/Reports/RAB1503.pdf\" target=\"_blank\" rel=\"noopener\">ruled\u003c/a> that BART’s lax safety practices were the probable cause for the deaths. The California Public Utilities Commission last year \u003ca href=\"https://www.sfchronicle.com/bayarea/article/California-agency-fines-BART-1-3-million-over-13301027.php\" target=\"_blank\" rel=\"noopener\">fined BART $1.3 million\u003c/a> in connection with the incident and put the agency on three years’ probation.\u003c/p>\n\u003cp>\u003ca href=\"https://www.kqed.org/news/147303/bart-consultant-big-changes-needed-to-avoid-repeat-of-contract-war\" target=\"_blank\" rel=\"noopener\">A consultant’s analysis\u003c/a> of the labor conflict detailed the rampant mistrust between workers and management and the traumatic aftermath of the strikes, and made dozens of recommendations for how to avoid a repeat — including an early start to the next round of negotiations.\u003c/p>\n\u003cp>BART and its unions reached an agreement on their 2017 contract nearly a year early. The current contracts expire in 2021.\u003c/p>\n\u003cp>In her retirement announcement to the board, Crunican expressed both pride in BART’s current direction and confidence that the agency will thrive in coming years. She pointed to Measure RR, the $3.5 billion infrastructure investment bond, and a range of other initiatives, including adopting a districtwide transit-oriented housing development program and embracing LGBTQ firms as part of BART’s small-business contracting program.\u003c/p>\n\u003cp>“A capable, diverse and energetic team of new leaders is in place to take BART into the next decade,” she said. “This team is joyful and bold and hardworking. They are customer-focused and have made operational changes that have translated into cleaner stations, almost universal Clipper Card usage, good relations with labor unions for several years and communication systems that stay ahead of our mobile customers, just to name a few.”\u003c/p>\n\u003cp>She added: “Despite the challenges, and we all know that some days have been better than others, I am fortunate to have had this opportunity to serve you and the customers who rely on BART.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Crunican’s departure is the second involving a member of BART’s senior management in the past seven months. Last September, Paul Oversier, the agency’s longtime operations chief, also retired.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>A BART police officer who was captured on video in 2014 slamming a drunken woman face-first into a floor at Alameda County’s Santa Rita Jail was later reprimanded for submitting a misleading report about \u003ca href=\"https://www.kqed.org/news/10509139/body-cameras-capture-bart-cop-slamming-woman-face-first-into-floor\" target=\"_blank\" rel=\"noopener\">the violent incident\u003c/a>.\u003cbr>\n[aside tag=\"police-records\" label=\"Unsealed: California's Secret Police Files\" heroLink=\"https://www.kqed.org/news/tag/police-records\" target=\"_blank\"]\u003cbr>\nBART Officer Nolan Pianta wrote in his summary of the March 17, 2014, episode that he had “guided” Megan Sheehan, 28, to the floor after she had tried to strike him during a scuffle in the jail’s booking area.\u003c/p>\n\u003cp>Sheehan’s injuries included several facial fractures, broken teeth, lacerations to an eyelid and lip, and a concussion.\u003c/p>\n\u003cp>A BART Police Department internal affairs investigation zeroed in on Pianta’s description, questioning his wording in light of Sheehan’s extensive injuries.\u003c/p>\n\u003cp>“Based on video of the incident, your takedown of Sheehan was dynamic and forceful,” wrote Acting Deputy Chief Lance Haight in a 2016 memo informing Pianta he would receive a written reprimand. “Your characterization in your police report of ‘guiding’ Sheehan to the ground is an inaccurate description of what took place and appears to minimize what happened.”\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" width=\"800\" height=\"450\" src=\"https://www.youtube.com/embed/Eddli4T33ys\" frameborder=\"0\" scrolling=\"yes\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Haight added that Pianta’s report violated a department policy barring officers from “making any false or misleading statement … during the course of any work-related investigation.”\u003c/p>\n\u003cp>The department’s investigation did not sustain allegations that Pianta used excessive force against Sheehan, who sued BART and \u003ca href=\"https://www.kqed.org/news/10964969/bart-pays-1-35-million-admits-responsibility-in-excessive-force-case\" target=\"_blank\" rel=\"noopener\">settled her case\u003c/a> in 2016 for $1.35 million.\u003c/p>\n\u003cp>“I think it’s about time that the BART Police Department takes a look critically at the way their officers are writing reports,” Sheehan’s attorney, Lizabeth de Vries, said late Friday. “The words and descriptions and facts that officers sometimes put in their reports, like ‘guiding,’ are false.”\u003c/p>\n\u003cp>BART police released details of the department’s internal investigation of the case under the terms of SB 1421, the new California law requiring police agencies throughout the state to make \u003ca href=\"https://www.kqed.org/news/tag/police-records\" target=\"_blank\" rel=\"noopener\">public certain records\u003c/a> of officer misconduct.\u003c/p>\n\u003cp>Sheehan, severely inebriated, had been detained at BART’s Lake Merritt Station on charges of public intoxication, resisting arrest and battery on a police officer.\u003c/p>\n\u003cp>Pianta was not one of the arresting officers, but he was assigned to drive Sheehan to Santa Rita Jail in Dublin. Sheehan urinated in Pianta’s police car and, according to an account from BART filed with the court, “attempted to press her buttocks up against Officer Pianta’s leg in an attempt to transfer urine onto his pants” as they walked into the jail.\u003c/p>\n\u003cp>While at the jail’s booking desk, Sheehan threw a hairband at Pianta, striking him in the hat. The two began to scuffle when Pianta ordered Sheehan not to go through her purse. Witnesses — including several Oakland police officers — said Sheehan attempted to punch Pianta.\u003c/p>\n\u003cp>The account BART filed in its court papers parroted Pianta’s misleading description of what happened next.\u003cbr>\n\u003cbr>\n“Acting in self-defense, the officer used an arm bar takedown and guided plaintiff to the ground,” a Nov. 20, 2014, filing in the case says. “Moments later the officer observed blood coming from plaintiff’s facial area and medical assistance was requested.”\u003c/p>\n\u003cp>The internal investigation into Pianta was paused during the lawsuit, according to the records released Friday. Pianta was served with a written reprimand on Sept. 29, 2016, about four months after BART settled the lawsuit and more than two years after Sheehan was injured.\u003c/p>\n\u003cp>Sheehan was taken to Eden Medical Center in Castro Valley, where she was interviewed the night of the incident by BART police Sgt. Steve Szopinski, the newly released documents say.\u003c/p>\n\u003cp>Szopinski activated his body camera during the interview, and BART’s report quotes Sheehan as telling him, “… This is fucked up. They like knocked my teeth (inaudible) — my teeth are missing — I’m missing two teeth.”\u003c/p>\n\u003cp>After Szopinski asked whether Sheehan wanted to tell him what happened, she said, “I know that I fucked up. … I probably mouthed off or like, you know, took a swing or like did something stupid. … I just didn’t know I would get this much of a fucking backlash.”\u003c/p>\n\u003cp>BART spokeswoman Alicia Trost said Friday that Pianta remains on the police force.\u003c/p>\n\u003cp>[documentcloud url=\"https://www.documentcloud.org/documents/5778858-BARTNolanPianta031314CaseFile\"]\u003c/p>\n\u003cp>\u003cem>This story was produced as part of the California Reporting Project, a collaboration of more than 30 newsrooms across the state to obtain and report on police misconduct and serious use-of-force records unsealed in 2019.\u003c/em>\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cbr>\nBART Officer Nolan Pianta wrote in his summary of the March 17, 2014, episode that he had “guided” Megan Sheehan, 28, to the floor after she had tried to strike him during a scuffle in the jail’s booking area.\u003c/p>\n\u003cp>Sheehan’s injuries included several facial fractures, broken teeth, lacerations to an eyelid and lip, and a concussion.\u003c/p>\n\u003cp>A BART Police Department internal affairs investigation zeroed in on Pianta’s description, questioning his wording in light of Sheehan’s extensive injuries.\u003c/p>\n\u003cp>“Based on video of the incident, your takedown of Sheehan was dynamic and forceful,” wrote Acting Deputy Chief Lance Haight in a 2016 memo informing Pianta he would receive a written reprimand. “Your characterization in your police report of ‘guiding’ Sheehan to the ground is an inaccurate description of what took place and appears to minimize what happened.”\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" width=\"800\" height=\"450\" src=\"https://www.youtube.com/embed/Eddli4T33ys\" frameborder=\"0\" scrolling=\"yes\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Haight added that Pianta’s report violated a department policy barring officers from “making any false or misleading statement … during the course of any work-related investigation.”\u003c/p>\n\u003cp>The department’s investigation did not sustain allegations that Pianta used excessive force against Sheehan, who sued BART and \u003ca href=\"https://www.kqed.org/news/10964969/bart-pays-1-35-million-admits-responsibility-in-excessive-force-case\" target=\"_blank\" rel=\"noopener\">settled her case\u003c/a> in 2016 for $1.35 million.\u003c/p>\n\u003cp>“I think it’s about time that the BART Police Department takes a look critically at the way their officers are writing reports,” Sheehan’s attorney, Lizabeth de Vries, said late Friday. “The words and descriptions and facts that officers sometimes put in their reports, like ‘guiding,’ are false.”\u003c/p>\n\u003cp>BART police released details of the department’s internal investigation of the case under the terms of SB 1421, the new California law requiring police agencies throughout the state to make \u003ca href=\"https://www.kqed.org/news/tag/police-records\" target=\"_blank\" rel=\"noopener\">public certain records\u003c/a> of officer misconduct.\u003c/p>\n\u003cp>Sheehan, severely inebriated, had been detained at BART’s Lake Merritt Station on charges of public intoxication, resisting arrest and battery on a police officer.\u003c/p>\n\u003cp>Pianta was not one of the arresting officers, but he was assigned to drive Sheehan to Santa Rita Jail in Dublin. Sheehan urinated in Pianta’s police car and, according to an account from BART filed with the court, “attempted to press her buttocks up against Officer Pianta’s leg in an attempt to transfer urine onto his pants” as they walked into the jail.\u003c/p>\n\u003cp>While at the jail’s booking desk, Sheehan threw a hairband at Pianta, striking him in the hat. The two began to scuffle when Pianta ordered Sheehan not to go through her purse. Witnesses — including several Oakland police officers — said Sheehan attempted to punch Pianta.\u003c/p>\n\u003cp>The account BART filed in its court papers parroted Pianta’s misleading description of what happened next.\u003cbr>\n\u003cbr>\n“Acting in self-defense, the officer used an arm bar takedown and guided plaintiff to the ground,” a Nov. 20, 2014, filing in the case says. “Moments later the officer observed blood coming from plaintiff’s facial area and medical assistance was requested.”\u003c/p>\n\u003cp>The internal investigation into Pianta was paused during the lawsuit, according to the records released Friday. Pianta was served with a written reprimand on Sept. 29, 2016, about four months after BART settled the lawsuit and more than two years after Sheehan was injured.\u003c/p>\n\u003cp>Sheehan was taken to Eden Medical Center in Castro Valley, where she was interviewed the night of the incident by BART police Sgt. Steve Szopinski, the newly released documents say.\u003c/p>\n\u003cp>Szopinski activated his body camera during the interview, and BART’s report quotes Sheehan as telling him, “… This is fucked up. They like knocked my teeth (inaudible) — my teeth are missing — I’m missing two teeth.”\u003c/p>\n\u003cp>After Szopinski asked whether Sheehan wanted to tell him what happened, she said, “I know that I fucked up. … I probably mouthed off or like, you know, took a swing or like did something stupid. … I just didn’t know I would get this much of a fucking backlash.”\u003c/p>\n\u003cp>BART spokeswoman Alicia Trost said Friday that Pianta remains on the police force.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>BART is working with technology partner Cisco Systems to get to the bottom of a computer networking hardware problem that led to a total shutdown of the transit system Saturday morning.\u003c/p>\n\u003cp>The agency said Monday that Cisco is probing the failure of a networking switch that brought down most of the agency's computer network and made it impossible to dispatch trains for the system's normal 6 a.m. Saturday opening time.\u003c/p>\n\u003cp>\u003ca href=\"https://www.mercurynews.com/2019/03/09/bart-system-down-after-overnight-problems/\" target=\"_blank\" rel=\"noopener\">The failure\u003c/a> required BART employees to scramble throughout the 121-mile system to reset equipment at 46 track switches and 68 electrical substations that provide traction power for trains.\u003c/p>\n\u003cp>Partial service was restored at 9 a.m. -- though not to the San Mateo County stations beyond Daly City, including San Francisco International Airport. The computer problem also shut down many stations' informational signs and ticket machines, and even fouled up some of the agency's website customer alerts.\u003c/p>\n\u003cp>Full service resumed just before 11 a.m.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"It was a monumental task to go and reset the system and ensure we could operate safely,\" said Bevan Dufty, president of BART's board of directors.\u003c/p>\n\u003cp>After the resets, the agency said in a statement Monday, \"all train systems have performed as designed without failure.\"\u003c/p>\n\u003cp>Dufty, who represents a district in San Francisco, said agency staff will report on the incident at this Thursday's board meeting.\u003c/p>\n\u003cp>\"Cisco and BART engineers and operations are working diligently to really come up with answers,\" Dufty said. \"I understand the desire two days later to know what took place, but I do want to give some opportunity for the technical people to come forward and talk about it.\"\u003c/p>\n\u003cp>He added that the Saturday shutdown, which appears to be the system's worst computer-related failure since a botched software upgrade caused two days of service disruptions in March 2006, highlights the need to replace the agency's \"\u003ca href=\"https://www.popularmechanics.com/technology/infrastructure/a20019/taylor-huckaby-bart/\" target=\"_blank\" rel=\"noopener\">Pong-era\u003c/a>\" central train control system.\u003c/p>\n\u003cp>\u003ca href=\"https://www.bart.gov/about/projects/traincontrol\" target=\"_blank\" rel=\"noopener\">Replacing the train control system\u003c/a> was one of the selling points for Measure RR, passed in 2016, which allows the district to sell $3.5 billion in bonds to help pay for new cars and a long list of major infrastructure upgrades.\u003c/p>\n\u003cp>BART says the $1.15 billion train control project, which will get $400 million from Measure RR in addition to state and federal grants and revenue from a fare increase scheduled for next year, is key to plans to increase the system's passenger capacity.\u003c/p>\n\u003cp>With the new system in place, the agency says it will be able to run trains closer together -- a change that will allow an increase from 24 to 30 trains per hour traveling through the Transbay Tube during the morning and evening commutes. That increased frequency, along with the availability of more cars, would result in a capacity increase of 21,000 to 30,000 transbay riders an hour, the agency says.\u003c/p>\n\u003cp>BART says it will pick a train control provider by the end of this year, but that the system won't be fully in place until 2026.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Dufty described BART as a system that's \"racing\" to replace worn-out train cars, track and other equipment, and said the computer network failure over the weekend was \"unfortunately a side product\" of that catch-up process.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\"It was a monumental task to go and reset the system and ensure we could operate safely,\" said Bevan Dufty, president of BART's board of directors.\u003c/p>\n\u003cp>After the resets, the agency said in a statement Monday, \"all train systems have performed as designed without failure.\"\u003c/p>\n\u003cp>Dufty, who represents a district in San Francisco, said agency staff will report on the incident at this Thursday's board meeting.\u003c/p>\n\u003cp>\"Cisco and BART engineers and operations are working diligently to really come up with answers,\" Dufty said. \"I understand the desire two days later to know what took place, but I do want to give some opportunity for the technical people to come forward and talk about it.\"\u003c/p>\n\u003cp>He added that the Saturday shutdown, which appears to be the system's worst computer-related failure since a botched software upgrade caused two days of service disruptions in March 2006, highlights the need to replace the agency's \"\u003ca href=\"https://www.popularmechanics.com/technology/infrastructure/a20019/taylor-huckaby-bart/\" target=\"_blank\" rel=\"noopener\">Pong-era\u003c/a>\" central train control system.\u003c/p>\n\u003cp>\u003ca href=\"https://www.bart.gov/about/projects/traincontrol\" target=\"_blank\" rel=\"noopener\">Replacing the train control system\u003c/a> was one of the selling points for Measure RR, passed in 2016, which allows the district to sell $3.5 billion in bonds to help pay for new cars and a long list of major infrastructure upgrades.\u003c/p>\n\u003cp>BART says the $1.15 billion train control project, which will get $400 million from Measure RR in addition to state and federal grants and revenue from a fare increase scheduled for next year, is key to plans to increase the system's passenger capacity.\u003c/p>\n\u003cp>With the new system in place, the agency says it will be able to run trains closer together -- a change that will allow an increase from 24 to 30 trains per hour traveling through the Transbay Tube during the morning and evening commutes. That increased frequency, along with the availability of more cars, would result in a capacity increase of 21,000 to 30,000 transbay riders an hour, the agency says.\u003c/p>\n\u003cp>BART says it will pick a train control provider by the end of this year, but that the system won't be fully in place until 2026.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Dufty described BART as a system that's \"racing\" to replace worn-out train cars, track and other equipment, and said the computer network failure over the weekend was \"unfortunately a side product\" of that catch-up process.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>\u003cem>Updated Saturday, 11:20 a.m.\u003c/em>\u003c/p>\n\u003cp>BART has returned to normal service systemwide after a computer error shut down the transit service for hours Saturday morning.\u003c/p>\n\u003cp>https://twitter.com/SFBART/status/1104456110021369857\u003c/p>\n\u003cp>According to BART, the system experienced a \"computer network failure\" overnight, which prevented BART from turning on the system that routes trains and delaying the beginning of Saturday service by more than three hours and the restoration of full service by nearly five hours.\u003c/p>\n\u003cp>The transit agency originally announced that overnight work on its emergency power supply system had unexpectedly impacted its traction power and train control systems, but later determined that the work was not connected to the outage.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"BART will perform a complete forensic evaluation to determine exactly what happened,\" the transit agency said in a statement. \"This analysis is expect to take several days due to the complexities of our system.\"\u003c/p>\n\u003cp>Limited service resumed at 9:09 a.m., but full service was not restored until just before 11 a.m. when trains began running between Daly City, Millbrae and San Francisco International Airport.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Bus agencies including Muni and SamTrans offered mutual aid service from BART stations during the outage.\u003c/p>\n\n",
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"content": "\u003cp>BART officials on Thursday voted overwhelmingly in favor of naming a street next to Oakland's Fruitvale Station in honor of Oscar Grant, a young black man killed by a police officer a decade ago.\u003c/p>\n\u003cp>All eight BART directors attending the board meeting approved the request from Grant’s family to name the side street \"Oscar Grant Way.” The currently unnamed roadway, located on BART property, between 33rd and 35th streets, sits in the shadow of the station where Grant was shot.\u003c/p>\n\u003cp>\"You can't continue to move forward until you atone,\" BART board Director Lateefah Simon told Grant's family members and other supporters who attended the meeting. \"I believe we want to and we are going to do that. Government is absolutely responsible for the safety and security of all folk, and it's difficult, and it's complicated, but the very least we can do is name this street 'Oscar Grant Way.' \"\u003c/p>\n\u003cp>Grant, a 22-year-old from Hayward, was unarmed when he was fatally shot in the back by a BART police officer as he lay face down on the station's platform in the early hours of New Year's Day 2009.\u003c/p>\n\u003cp>The shooting was caught on video from multiple angles and shared widely through social media and news outlets, fueling angry protests against police violence and racial profiling. The incident heightened demands for greater police accountability and became a precursor to the Black Lives Matter movement.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"As we go forward, we have to come together to end police brutality in our city and our society,\" Wanda Johnson, Grant's mother, said at the meeting. \"My family and my life will never be the same again\"\u003c/p>\n\u003cp>Debora Allen, the only BART Director who did not attend Thursday’s meeting, stirred up controversy several months ago when she questioned, \u003ca href=\"https://www.kqed.org/news/11710770/honoring-oscar-grant-gets-political-at-bart-meeting\" target=\"_blank\" rel=\"noopener\">in a post on Facebook\u003c/a>, if BART should memorialize individuals. The post drew strong backlash and was subsequently removed.\u003c/p>\n\u003cp>BART's decision follows a unanimous vote by the Oakland City Council last month in support of the name change.\u003c/p>\n\u003cfigure id=\"attachment_140765\" class=\"wp-caption alignnone\" style=\"max-width: 1920px\">\u003ca href=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/07/842911761-e1433179787952.jpg\">\u003cimg class=\"size-full wp-image-140765\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/07/842911761-e1433179787952.jpg\" alt=\"\" width=\"1920\" height=\"1308\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Demonstrators march in Oakland in January 2009 to protest the BART police killing of Oscar Grant. \u003ccite>(Justin Sullivan/Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Grant's shooting highlighted major shortcomings in BART’s Police Department, including insufficient training and lax oversight, and led to institutional reform efforts.\u003c/p>\n\u003cp>Johannes Mehserle, the officer who shot Grant, claimed he intended to use his taser but instead drew his gun accidentally. Grant was rushed to Highland Hospital in Oakland and pronounced dead later that day.\u003c/p>\n\u003cp>Mehserle, who was charged with murder and convicted of involuntary manslaughter, was sentenced to prison for two years and released in 2011 -- a punishment that protesters decried as far too lenient.\u003c/p>\n\u003cp>Thursday's BART meeting was also attended by local youth advocates who are pushing to create a \"youth empowerment zone\" near the station.\u003c/p>\n\u003cp>\"Naming the street 'Oscar Grant Way' is going to help us teach future generations that this can never happen again,\" said José Luis Pavón, an organizer with Communities United for Restorative Youth Justice.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>KQED's Kate Wolffe contributed to this report.\u003c/em>\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\"As we go forward, we have to come together to end police brutality in our city and our society,\" Wanda Johnson, Grant's mother, said at the meeting. \"My family and my life will never be the same again\"\u003c/p>\n\u003cp>Debora Allen, the only BART Director who did not attend Thursday’s meeting, stirred up controversy several months ago when she questioned, \u003ca href=\"https://www.kqed.org/news/11710770/honoring-oscar-grant-gets-political-at-bart-meeting\" target=\"_blank\" rel=\"noopener\">in a post on Facebook\u003c/a>, if BART should memorialize individuals. The post drew strong backlash and was subsequently removed.\u003c/p>\n\u003cp>BART's decision follows a unanimous vote by the Oakland City Council last month in support of the name change.\u003c/p>\n\u003cfigure id=\"attachment_140765\" class=\"wp-caption alignnone\" style=\"max-width: 1920px\">\u003ca href=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/07/842911761-e1433179787952.jpg\">\u003cimg class=\"size-full wp-image-140765\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/07/842911761-e1433179787952.jpg\" alt=\"\" width=\"1920\" height=\"1308\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Demonstrators march in Oakland in January 2009 to protest the BART police killing of Oscar Grant. \u003ccite>(Justin Sullivan/Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Grant's shooting highlighted major shortcomings in BART’s Police Department, including insufficient training and lax oversight, and led to institutional reform efforts.\u003c/p>\n\u003cp>Johannes Mehserle, the officer who shot Grant, claimed he intended to use his taser but instead drew his gun accidentally. Grant was rushed to Highland Hospital in Oakland and pronounced dead later that day.\u003c/p>\n\u003cp>Mehserle, who was charged with murder and convicted of involuntary manslaughter, was sentenced to prison for two years and released in 2011 -- a punishment that protesters decried as far too lenient.\u003c/p>\n\u003cp>Thursday's BART meeting was also attended by local youth advocates who are pushing to create a \"youth empowerment zone\" near the station.\u003c/p>\n\u003cp>\"Naming the street 'Oscar Grant Way' is going to help us teach future generations that this can never happen again,\" said José Luis Pavón, an organizer with Communities United for Restorative Youth Justice.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>KQED's Kate Wolffe contributed to this report.\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>",
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"disqusTitle": "With a Hiccup Here and a Stumble There, BART Launches Early-Morning Buses",
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"content": "\u003cp>Early-morning BART commuters got their first taste of life without 4 a.m. service, and the results were -- well, mixed.\u003c/p>\n\u003cp>Most of the district's Early Bird Express buses, which serve 18 stations on both sides of the bay, got to their pickup points and destinations on time. But bus service at four East Bay stations suffered first-day hiccups, including one involving a bus driver who got lost en route to his pickup point.\u003c/p>\n\u003cp>In San Francisco, BART staff handed out tchotchkes -- little BART dolls, Clipper card wallets and BART hand sanitizer, among other items -- to the first early-bird bus riders arriving at the temporary Transbay Terminal at Folsom and Beale streets.\u003c/p>\n\u003cp>https://twitter.com/BevanDufty/status/1094950227377774593\u003c/p>\n\u003cp>One of those on hand to greet riders: Bevan Dufty, president of the BART board of directors. He reiterated BART's message that cutting the hour of service from 4 a.m. to 5 a.m. is crucial for a 42-month seismic retrofit of the Transbay Tube -- and that the agency wants to hear from riders about how the early buses are working.\u003c/p>\n\u003cp>\"This is a listen-and-learn phase,\" Dufty said. \"We are rider-focused, and we really appreciate the sacrifice that our early-morning riders are making. ... We have a responsibility to ensure the integrity of our Transbay Tube and to make it safe for generations to come.\"\u003c/p>\n\u003cp>BART spokeswoman Anna Duckworth said that the bus service, which involves eight separate transit agencies shuttling passengers to and from the temporary downtown terminal and San Francisco International Airport, suffered a few stumbles.\u003c/p>\n\u003cp>A bus scheduled to pick up passengers from BART's El Cerrito del Norte Station at 4:35 for a run to the temporary Transbay Terminal in downtown San Francisco was 20 minutes late. The Golden Gate Transit bus, under contract to BART, had gotten stuck on the wrong side of a railroad crossing gate in Richmond.\u003c/p>\n\u003cp>The delay prompted most of the scores of riders who had begun lining up around 4 a.m. to seek some other way to work -- either by driving or by giving up and waiting for the first scheduled Richmond-Millbrae BART train to arrive a few minutes after 5.\u003c/p>\n\u003cp>Duckworth said other problems included:\u003c/p>\n\u003cul>\n\u003cli>About 100 people had lined up at Pittsburg/Bay Point Station at 3:30 a.m. -- 45 minutes ahead of the first scheduled bus departure at 4:15. Some passengers were left behind, and Duckworth said that on Tuesday BART plans to have the first two buses leave at 4:15, with a third leaving at 4:30 a.m.\u003c/li>\n\u003cli>The first Antioch bus was seven minutes late.\u003c/li>\n\u003cli>The first Pleasant Hill bus was delayed by a driver who got lost.\u003c/li>\n\u003c/ul>\n\u003cp>BART didn't have an immediate count of early-morning bus ridership. The agency says that average weekday ridership during the 4 a.m. to 5 a.m. hour has been about 2,900.\u003c/p>\n\u003cp>https://twitter.com/27suns/status/1094930268719243264\u003c/p>\n\u003cp>Would-be bus passengers also arrived early at El Cerrito del Norte, where the temperature dipped into the 30s, to see how the substitute transit system would work.\u003c/p>\n\u003cp>Ron Capell, a Vacaville resident who was on his way to work at the Department of Homeland Security, was one of a couple of dozen of people already in line at BART's El Cerrito del Norte Station at 4:10 a.m. -- 25 minutes ahead of the first bus's scheduled departure.\u003c/p>\n\u003cp>Capell said he arrived early \"just to observe the process and make sure I'm able to catch my bus into work.\"\u003c/p>\n\u003cp>Lydie Hammack of El Cerrito, who works at a bank in downtown San Francisco, was also in line.\u003c/p>\n\u003cp>\"I'm just worried that if the bus is not on time, I'm going to be late at work,\" Hammack said. She also expressed concern that the two buses scheduled to take early-morning passengers to the city would be enough to accommodate all the passengers she normally sees on predawn BART trains.\u003c/p>\n\u003cp>\"Now they only have one or two buses? ... I'm worried that there's not going to be enough buses to go,\" Hammack said.\u003c/p>\n\u003cp>As the scheduled 4:35 departure time arrived, two Berkeley cyclists expressed some impatience with the commute they saw shaping up.\u003c/p>\n\u003cp>The bus \"should've been sitting here, waiting for us,\" said Janie Hillyer, who was on her way to her job on a San Francisco Municipal Transportation Agency street-striping crew.\u003c/p>\n\u003cp>\"We left home 40 minutes earlier than we normally would leave,\" said Patricia Erwin. \"And we've been standing here for half an hour and it's less than 40 degrees.\"\u003c/p>\n\u003cp>BART personnel told the crowd that the Golden Gate Transit bus that was supposed to take them to the city had gotten delayed at a railroad crossing nearby. Erwin and Hillyer, along with most of the people in the line, wound up giving up on the bus. Many made their way up to the station's train platform, where signs showed the morning's first train was just minutes away.\u003c/p>\n\u003cp>At 5 minutes to 5, two buses arrived. The remainder of the bus line -- maybe 15 people -- boarded the first and departed.\u003c/p>\n\u003cp>https://twitter.com/danbrekke/status/1094944387581206528\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Early-morning BART commuters got their first taste of life without 4 a.m. service, and the results were -- well, mixed.\u003c/p>\n\u003cp>Most of the district's Early Bird Express buses, which serve 18 stations on both sides of the bay, got to their pickup points and destinations on time. But bus service at four East Bay stations suffered first-day hiccups, including one involving a bus driver who got lost en route to his pickup point.\u003c/p>\n\u003cp>In San Francisco, BART staff handed out tchotchkes -- little BART dolls, Clipper card wallets and BART hand sanitizer, among other items -- to the first early-bird bus riders arriving at the temporary Transbay Terminal at Folsom and Beale streets.\u003c/p>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\n\u003cp>One of those on hand to greet riders: Bevan Dufty, president of the BART board of directors. He reiterated BART's message that cutting the hour of service from 4 a.m. to 5 a.m. is crucial for a 42-month seismic retrofit of the Transbay Tube -- and that the agency wants to hear from riders about how the early buses are working.\u003c/p>\n\u003cp>\"This is a listen-and-learn phase,\" Dufty said. \"We are rider-focused, and we really appreciate the sacrifice that our early-morning riders are making. ... We have a responsibility to ensure the integrity of our Transbay Tube and to make it safe for generations to come.\"\u003c/p>\n\u003cp>BART spokeswoman Anna Duckworth said that the bus service, which involves eight separate transit agencies shuttling passengers to and from the temporary downtown terminal and San Francisco International Airport, suffered a few stumbles.\u003c/p>\n\u003cp>A bus scheduled to pick up passengers from BART's El Cerrito del Norte Station at 4:35 for a run to the temporary Transbay Terminal in downtown San Francisco was 20 minutes late. The Golden Gate Transit bus, under contract to BART, had gotten stuck on the wrong side of a railroad crossing gate in Richmond.\u003c/p>\n\u003cp>The delay prompted most of the scores of riders who had begun lining up around 4 a.m. to seek some other way to work -- either by driving or by giving up and waiting for the first scheduled Richmond-Millbrae BART train to arrive a few minutes after 5.\u003c/p>\n\u003cp>Duckworth said other problems included:\u003c/p>\n\u003cul>\n\u003cli>About 100 people had lined up at Pittsburg/Bay Point Station at 3:30 a.m. -- 45 minutes ahead of the first scheduled bus departure at 4:15. Some passengers were left behind, and Duckworth said that on Tuesday BART plans to have the first two buses leave at 4:15, with a third leaving at 4:30 a.m.\u003c/li>\n\u003cli>The first Antioch bus was seven minutes late.\u003c/li>\n\u003cli>The first Pleasant Hill bus was delayed by a driver who got lost.\u003c/li>\n\u003c/ul>\n\u003cp>BART didn't have an immediate count of early-morning bus ridership. The agency says that average weekday ridership during the 4 a.m. to 5 a.m. hour has been about 2,900.\u003c/p>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\n\u003cp>Would-be bus passengers also arrived early at El Cerrito del Norte, where the temperature dipped into the 30s, to see how the substitute transit system would work.\u003c/p>\n\u003cp>Ron Capell, a Vacaville resident who was on his way to work at the Department of Homeland Security, was one of a couple of dozen of people already in line at BART's El Cerrito del Norte Station at 4:10 a.m. -- 25 minutes ahead of the first bus's scheduled departure.\u003c/p>\n\u003cp>Capell said he arrived early \"just to observe the process and make sure I'm able to catch my bus into work.\"\u003c/p>\n\u003cp>Lydie Hammack of El Cerrito, who works at a bank in downtown San Francisco, was also in line.\u003c/p>\n\u003cp>\"I'm just worried that if the bus is not on time, I'm going to be late at work,\" Hammack said. She also expressed concern that the two buses scheduled to take early-morning passengers to the city would be enough to accommodate all the passengers she normally sees on predawn BART trains.\u003c/p>\n\u003cp>\"Now they only have one or two buses? ... I'm worried that there's not going to be enough buses to go,\" Hammack said.\u003c/p>\n\u003cp>As the scheduled 4:35 departure time arrived, two Berkeley cyclists expressed some impatience with the commute they saw shaping up.\u003c/p>\n\u003cp>The bus \"should've been sitting here, waiting for us,\" said Janie Hillyer, who was on her way to her job on a San Francisco Municipal Transportation Agency street-striping crew.\u003c/p>\n\u003cp>\"We left home 40 minutes earlier than we normally would leave,\" said Patricia Erwin. \"And we've been standing here for half an hour and it's less than 40 degrees.\"\u003c/p>\n\u003cp>BART personnel told the crowd that the Golden Gate Transit bus that was supposed to take them to the city had gotten delayed at a railroad crossing nearby. Erwin and Hillyer, along with most of the people in the line, wound up giving up on the bus. Many made their way up to the station's train platform, where signs showed the morning's first train was just minutes away.\u003c/p>\n\u003cp>At 5 minutes to 5, two buses arrived. The remainder of the bus line -- maybe 15 people -- boarded the first and departed.\u003c/p>\u003c/p>\u003c/div>",
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"disqusTitle": "BART's Predawn Riders Face Uncertainty and Pricier Trips as Service Hours Change",
"title": "BART's Predawn Riders Face Uncertainty and Pricier Trips as Service Hours Change",
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"content": "\u003cp>A big, unwelcome change is coming for the hardy crowd of commuters who rise long before dawn every morning to ride BART's earliest trains to work.\u003c/p>\n\u003cp>Starting Monday, BART is changing its opening time from 4 a.m. to 5 a.m., a step the transit agency says is necessary to accommodate a crucial \u003ca href=\"https://www.bart.gov/about/projects/eqs/retrofit\" rel=\"noopener\" target=\"_blank\">retrofit project\u003c/a> in the system's Transbay Tube. \u003c/p>\n\u003cp>\"Doing the seismic retrofit work is absolutely critical,\" said Bevan Dufty, president of the BART Board of Directors, in an interview last month. \"The system is closed for so few hours at night that we needed to add this extra hour so we can get this done.\" \u003c/p>\n\u003cp>https://twitter.com/SFBART/status/1094270826520530944\u003c/p>\n\u003cp>Given the tube's importance for regional transportation and how vital its integrity is for rider safety, Dufty added it would be \"irresponsible\" to put off the retrofit, a project expected to take three and a half years.\u003c/p>\n\u003cp>He acknowledged, though, that the change in morning hours will be a hardship for some. \"On behalf of BART, I want to apologize to our riders who are impacted,\" he said.\u003c/p>\n\u003cp>The brunt of the schedule change will fall on the roughly 2,900 people who ride the system during its first hour every weekday. \u003c/p>\n\u003cp>That might not seem like a big crowd in a region where millions of people go back and forth for work and school and errands every day. But for those few thousands making their way to their jobs in places like San Francisco International Airport or downtown San Francisco, there are few, if any, alternatives in the predawn hours.\u003c/p>\n\u003cp>Take Felipe Enriquez, who has depended on the first run from Oakland's Coliseum Station to get to a janitorial job across the bay. \u003c/p>\n\u003cp>\"I have to be in San Francisco by 5 in the morning,\" Enriquez told KQED News morning news anchor Brian Watt this week. His regular train gets him to the the job by 5:01 a.m., and his boss has been cool with that.\u003c/p>\n\u003cfigure id=\"attachment_11725110\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/02/RS35242_Felipe-Enriquez-qut-800x600.jpg\" alt=\"Felipe Enriquez speaks with a BART outreach staffer while waiting on platform at Coliseum station. Enriquez said BART's predawn will cost him time and money.\" width=\"800\" height=\"600\" class=\"size-medium wp-image-11725110\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/02/RS35242_Felipe-Enriquez-qut-800x600.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2019/02/RS35242_Felipe-Enriquez-qut-160x120.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2019/02/RS35242_Felipe-Enriquez-qut-1020x764.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2019/02/RS35242_Felipe-Enriquez-qut-1200x899.jpg 1200w, https://ww2.kqed.org/app/uploads/sites/10/2019/02/RS35242_Felipe-Enriquez-qut.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Felipe Enriquez speaks with a BART outreach staffer while waiting on platform at Coliseum station. Enriquez said BART's predawn will cost him time and money. \u003ccite>(Brian Watt/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Now, with trains \"starting at 5, an extra 30 or 40 minutes to get there, it's a whole different situation — it's a whole hour difference, you know?\" Enriquez said.\u003c/p>\n\u003cp>BART has partnered with other transit agencies to run buses along \u003ca href=\"https://www.bart.gov/sites/default/files/docs/EBflyer_v12%202.pdf\" rel=\"noopener\" target=\"_blank\">15 different routes\u003c/a> as a substitute for the early trains.\u003c/p>\n\u003cp>Enriquez lives just a block from Coliseum station — he usually walks to the station to catch his train. But there won't be bus there. On Monday, the closest Early Bird Express — BART's name for the bus service that will serve 20 stations on both sides of the bay — will run from Bay Fair, two stops and 5 1/2 miles to the south.\u003c/p>\n\u003chr>\n\u003cdiv style=\"margin-left: 3em\">\n\u003cfont face=\"Arial, sans-serif\">\n\u003ch4>BART Service Changes\u003c/h4>\n\u003cp>\u003cfont face=\"Arial, sans-serif\" size=\"3\">For more on BART's service changes, see:\u003c/font>\u003c/p>\n\u003cul>\n\u003cfont face=\"Arial, sans-serif\" size=\"3\">\n\u003cli>\u003cstrong>BART:\u003c/strong> \u003ca href=\"https://www.bart.gov/schedules/early-bird-express\" rel=\"noopener\" target=\"_blank\">Early Bird Express\u003c/a>\u003c/li>\n\u003cli>\u003cstrong>BART:\u003c/strong> \u003ca href=\"https://www.bart.gov/sites/default/files/docs/EBflyer_v12%202.pdf\" rel=\"noopener\" target=\"_blank\">Early Bird Express lines, schedules and fares\u003c/a>\u003c/li>\n\u003cli>\u003cstrong>BART:\u003c/strong> \u003ca href=\"https://www.bart.gov/about/projects/eqs/retrofit\" rel=\"noopener\" target=\"_blank\">Transbay Tube retrofit\u003c/a>\u003c/li>\n\u003cli>\u003cstrong>KQED's The Bay:\u003c/strong> \u003ca href=\"https://www.kqed.org/news/11724675/no-more-ridin-the-rails-at-4am-bart-ends-early-morning-service\" rel=\"noopener\" target=\"_blank\">No More Ridin' the Rails at 4 a.m. as BART Ends Early-Morning Service\u003c/a> \u003c/li>\n\u003cli>\u003cstrong>KQED's Bay Curious:\u003c/strong> \u003ca href=\"https://www.kqed.org/news/11618056/quake-prep-barts-tunnel-plan-and-the-muni-bus-that-could-save-you\" rel=\"noopener\" target=\"_blank\">How Safe Is the Transbay Tube During an Earthquake?\u003c/a>\n\u003c/li>\u003c/font>\u003c/ul>\n\u003c/font>\u003c/div>\n\u003chr>\n\u003cp>BART promises an early bus from its Fruitvale station, too, but that won't start until sometime next month. Until then, the earliest Fruitvale bus is AC Transit's O line, which leaves the BART station at 5 a.m. and makes its way through Alameda before heading across the bay, arriving at the temporary Transbay Terminal, at Beale and Folsom streets, at 5:41 a.m.\u003c/p>\n\u003cp>Neither option suits Enriquez's situation well, and both will cost more than simply getting on BART.\u003c/p>\n\u003cp>\"I have to drive my car, pay for parking and ride the bus all the way to San Francisco,\" Enriquez said. \"I'm spending gas, paying for parking and spending an extra dollar for the bus. It's just ... it starts to add up.\"\u003c/p>\n\u003cp>Among the many employers assessing the impact of BART's service change are agencies and businesses at San Francisco International Airport. \u003c/p>\n\u003cp>The airport says about 5,000 of the 43,000 people employed at the facility each week take BART to and from work. SFO spokesman Doug Yakel said that includes about 250 to 350 airport workers who ride the earliest BART trains to work. \u003c/p>\n\u003cp>\"Our real focus right now, working with BART, has been on getting the word out to those people,\" Yakel said. \"So we've been working with the various employers — airlines, TSA, and also concessions, you think about restaurants and coffee shops that open real early. It's really people in those types of categories who might be affected.\"\u003c/p>\n\u003cp>To replace the early trains, BART has partnered with SamTrans for four runs between the Millbrae BART/Caltrain station and the airport. The service will run every 15 to 20 minutes starting at 4:01 a.m. SamTrans will also shuttle passengers to the airport from the temporary Transbay Terminal starting at 4:45 a.m.\u003c/p>\n\u003cp>\u003cem>This post includes reporting from KQED's Anna Sturla, Sonja Hutson and Brian Watt.\u003c/em>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>A big, unwelcome change is coming for the hardy crowd of commuters who rise long before dawn every morning to ride BART's earliest trains to work.\u003c/p>\n\u003cp>Starting Monday, BART is changing its opening time from 4 a.m. to 5 a.m., a step the transit agency says is necessary to accommodate a crucial \u003ca href=\"https://www.bart.gov/about/projects/eqs/retrofit\" rel=\"noopener\" target=\"_blank\">retrofit project\u003c/a> in the system's Transbay Tube. \u003c/p>\n\u003cp>\"Doing the seismic retrofit work is absolutely critical,\" said Bevan Dufty, president of the BART Board of Directors, in an interview last month. \"The system is closed for so few hours at night that we needed to add this extra hour so we can get this done.\" \u003c/p>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\n\u003cp>Given the tube's importance for regional transportation and how vital its integrity is for rider safety, Dufty added it would be \"irresponsible\" to put off the retrofit, a project expected to take three and a half years.\u003c/p>\n\u003cp>He acknowledged, though, that the change in morning hours will be a hardship for some. \"On behalf of BART, I want to apologize to our riders who are impacted,\" he said.\u003c/p>\n\u003cp>The brunt of the schedule change will fall on the roughly 2,900 people who ride the system during its first hour every weekday. \u003c/p>\n\u003cp>That might not seem like a big crowd in a region where millions of people go back and forth for work and school and errands every day. But for those few thousands making their way to their jobs in places like San Francisco International Airport or downtown San Francisco, there are few, if any, alternatives in the predawn hours.\u003c/p>\n\u003cp>Take Felipe Enriquez, who has depended on the first run from Oakland's Coliseum Station to get to a janitorial job across the bay. \u003c/p>\n\u003cp>\"I have to be in San Francisco by 5 in the morning,\" Enriquez told KQED News morning news anchor Brian Watt this week. His regular train gets him to the the job by 5:01 a.m., and his boss has been cool with that.\u003c/p>\n\u003cfigure id=\"attachment_11725110\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/02/RS35242_Felipe-Enriquez-qut-800x600.jpg\" alt=\"Felipe Enriquez speaks with a BART outreach staffer while waiting on platform at Coliseum station. Enriquez said BART's predawn will cost him time and money.\" width=\"800\" height=\"600\" class=\"size-medium wp-image-11725110\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/02/RS35242_Felipe-Enriquez-qut-800x600.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2019/02/RS35242_Felipe-Enriquez-qut-160x120.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2019/02/RS35242_Felipe-Enriquez-qut-1020x764.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2019/02/RS35242_Felipe-Enriquez-qut-1200x899.jpg 1200w, https://ww2.kqed.org/app/uploads/sites/10/2019/02/RS35242_Felipe-Enriquez-qut.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Felipe Enriquez speaks with a BART outreach staffer while waiting on platform at Coliseum station. Enriquez said BART's predawn will cost him time and money. \u003ccite>(Brian Watt/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Now, with trains \"starting at 5, an extra 30 or 40 minutes to get there, it's a whole different situation — it's a whole hour difference, you know?\" Enriquez said.\u003c/p>\n\u003cp>BART has partnered with other transit agencies to run buses along \u003ca href=\"https://www.bart.gov/sites/default/files/docs/EBflyer_v12%202.pdf\" rel=\"noopener\" target=\"_blank\">15 different routes\u003c/a> as a substitute for the early trains.\u003c/p>\n\u003cp>Enriquez lives just a block from Coliseum station — he usually walks to the station to catch his train. But there won't be bus there. On Monday, the closest Early Bird Express — BART's name for the bus service that will serve 20 stations on both sides of the bay — will run from Bay Fair, two stops and 5 1/2 miles to the south.\u003c/p>\n\u003chr>\n\u003cdiv style=\"margin-left: 3em\">\n\u003cfont face=\"Arial, sans-serif\">\n\u003ch4>BART Service Changes\u003c/h4>\n\u003cp>\u003cfont face=\"Arial, sans-serif\" size=\"3\">For more on BART's service changes, see:\u003c/font>\u003c/p>\n\u003cul>\n\u003cfont face=\"Arial, sans-serif\" size=\"3\">\n\u003cli>\u003cstrong>BART:\u003c/strong> \u003ca href=\"https://www.bart.gov/schedules/early-bird-express\" rel=\"noopener\" target=\"_blank\">Early Bird Express\u003c/a>\u003c/li>\n\u003cli>\u003cstrong>BART:\u003c/strong> \u003ca href=\"https://www.bart.gov/sites/default/files/docs/EBflyer_v12%202.pdf\" rel=\"noopener\" target=\"_blank\">Early Bird Express lines, schedules and fares\u003c/a>\u003c/li>\n\u003cli>\u003cstrong>BART:\u003c/strong> \u003ca href=\"https://www.bart.gov/about/projects/eqs/retrofit\" rel=\"noopener\" target=\"_blank\">Transbay Tube retrofit\u003c/a>\u003c/li>\n\u003cli>\u003cstrong>KQED's The Bay:\u003c/strong> \u003ca href=\"https://www.kqed.org/news/11724675/no-more-ridin-the-rails-at-4am-bart-ends-early-morning-service\" rel=\"noopener\" target=\"_blank\">No More Ridin' the Rails at 4 a.m. as BART Ends Early-Morning Service\u003c/a> \u003c/li>\n\u003cli>\u003cstrong>KQED's Bay Curious:\u003c/strong> \u003ca href=\"https://www.kqed.org/news/11618056/quake-prep-barts-tunnel-plan-and-the-muni-bus-that-could-save-you\" rel=\"noopener\" target=\"_blank\">How Safe Is the Transbay Tube During an Earthquake?\u003c/a>\n\u003c/li>\u003c/font>\u003c/ul>\n\u003c/font>\u003c/div>\n\u003chr>\n\u003cp>BART promises an early bus from its Fruitvale station, too, but that won't start until sometime next month. Until then, the earliest Fruitvale bus is AC Transit's O line, which leaves the BART station at 5 a.m. and makes its way through Alameda before heading across the bay, arriving at the temporary Transbay Terminal, at Beale and Folsom streets, at 5:41 a.m.\u003c/p>\n\u003cp>Neither option suits Enriquez's situation well, and both will cost more than simply getting on BART.\u003c/p>\n\u003cp>\"I have to drive my car, pay for parking and ride the bus all the way to San Francisco,\" Enriquez said. \"I'm spending gas, paying for parking and spending an extra dollar for the bus. It's just ... it starts to add up.\"\u003c/p>\n\u003cp>Among the many employers assessing the impact of BART's service change are agencies and businesses at San Francisco International Airport. \u003c/p>\n\u003cp>The airport says about 5,000 of the 43,000 people employed at the facility each week take BART to and from work. SFO spokesman Doug Yakel said that includes about 250 to 350 airport workers who ride the earliest BART trains to work. \u003c/p>\n\u003cp>\"Our real focus right now, working with BART, has been on getting the word out to those people,\" Yakel said. \"So we've been working with the various employers — airlines, TSA, and also concessions, you think about restaurants and coffee shops that open real early. It's really people in those types of categories who might be affected.\"\u003c/p>\n\u003cp>To replace the early trains, BART has partnered with SamTrans for four runs between the Millbrae BART/Caltrain station and the airport. The service will run every 15 to 20 minutes starting at 4:01 a.m. SamTrans will also shuttle passengers to the airport from the temporary Transbay Terminal starting at 4:45 a.m.\u003c/p>\n\u003cp>\u003cem>This post includes reporting from KQED's Anna Sturla, Sonja Hutson and Brian Watt.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>Add \u003ca href=\"http://bit.ly/fiorebingo\" target=\"_blank\" rel=\"noopener\">falling concrete on the Richmond-San Rafael Bridge\u003c/a> to the list of Bay Area infrastructure woes. On the bright side, the bridge is open again... for now.\u003c/p>\n\u003cp>Dangerous chunks of concrete falling on the bridge's roadway come on the heels of a\u003ca href=\"https://www.kqed.org/news/11723887/s-f-firefighters-battle-3-alarm-natural-gas-blaze-on-geary-boulevard\" target=\"_blank\" rel=\"noopener\"> huge gas explosion\u003c/a> in San Francisco and \u003ca href=\"https://www.kqed.org/news/tag/pge\" target=\"_blank\" rel=\"noopener\">ongoing investigations\u003c/a> into PG&E's fire liabilities.\u003c/p>\n\u003cp>Oh, and BART is \u003ca href=\"https://www.kqed.org/news/11724675/no-more-ridin-the-rails-at-4am-bart-ends-early-morning-service\" target=\"_blank\" rel=\"noopener\">stopping their early morning train service\u003c/a> to do retrofit work so the Transbay Tube doesn't have a catastrophic flood during an earthquake.\u003c/p>\n\u003cp>Keep an eye on infrastructure of the aquatic variety over the next week since it sounds like another big storm may be on the way.\u003c/p>\n\u003cp>https://twitter.com/Weather_West/status/1093655585797488640\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n",
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"content": "\u003cp>BART will stop offering its 4 a.m. train service on Feb. 11 in order to retrofit the Transbay Tube to better withstand major earthquakes. Workers will install a new liner in the 3.6-mile underwater structure to prevent flooding after a big quake, a project that’s expected to take three and a half years to complete. That leaves 3,000 people who ride BART during its first hour of service looking for another way to get to work — including our very own early-morning news anchor Brian Watt.\u003c/p>\n\u003cp>\u003cstrong>Guest:\u003c/strong> \u003ca href=\"https://twitter.com/RadioBWatt?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor\">Brian Watt\u003c/a>, morning news anchor for KQED.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>BART will stop offering its 4 a.m. train service on Feb. 11 in order to retrofit the Transbay Tube to better withstand major earthquakes. Workers will install a new liner in the 3.6-mile underwater structure to prevent flooding after a big quake, a project that’s expected to take three and a half years to complete. That leaves 3,000 people who ride BART during its first hour of service looking for another way to get to work — including our very own early-morning news anchor Brian Watt.\u003c/p>\n\u003cp>\u003cstrong>Guest:\u003c/strong> \u003ca href=\"https://twitter.com/RadioBWatt?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor\">Brian Watt\u003c/a>, morning news anchor for KQED.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>[dropcap]T[/dropcap]he big but unsurprising news about BART this week is that its riders are unhappy -- in fact, more unhappy than they've ever been, if you go by the agency's record-low \u003ca href=\"https://assets.documentcloud.org/documents/5692744/BART-Workshop-Customer-Satisfaction-Survey-2018.pdf\" target=\"_blank\" rel=\"noopener\">customer satisfaction survey\u003c/a> numbers.\u003c/p>\n\u003cp>BART's overall customer satisfaction -- the total percentage of surveyed riders who say they're somewhat satisfied or very satisfied with the transit agency's service -- has been on a downward trajectory for years.\u003c/p>\n\u003cp>The surveys, taken every two years, showed that overall satisfaction number hovering between 84 and 86 percent from 2004 through 2012. Then, as ridership rose to record levels after the Great Recession, customer ratings of the service went into a free fall.\u003c/p>\n\u003cp>In 2012, the satisfaction rating was 84 percent. In the wake of two strikes in 2013, the number fell to 74 percent, tying a record low set in the late 1990s. In 2016, as ridership spiked and numerous breakdowns and service delays afflicted the system, the satisfaction number fell to a new nadir, 69 percent.\u003c/p>\n\u003cp>And \u003ca href=\"https://assets.documentcloud.org/documents/5692744/BART-Workshop-Customer-Satisfaction-Survey-2018.pdf\" target=\"_blank\" rel=\"noopener\">the most recent survey\u003c/a> -- conducted from Sept. 11 through Oct. 21, 2018, and to be discussed at a Thursday BART board workshop in San Franciso -- prompts the question, \"How low can you go?\" Just 56 percent of the roughly 5,300 respondents said they were \"very\" or \"somewhat\" satisfied with BART.\u003c/p>\n\u003cfigure id=\"attachment_11720664\" class=\"wp-caption alignnone\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/01/Screen-Shot-2019-01-24-at-8.37.41-AM.png\">\u003cimg class=\"size-medium wp-image-11720664\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/01/Screen-Shot-2019-01-24-at-8.37.41-AM-800x577.png\" alt=\"\" width=\"800\" height=\"577\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/01/Screen-Shot-2019-01-24-at-8.37.41-AM-800x577.png 800w, https://ww2.kqed.org/app/uploads/sites/10/2019/01/Screen-Shot-2019-01-24-at-8.37.41-AM-160x115.png 160w, https://ww2.kqed.org/app/uploads/sites/10/2019/01/Screen-Shot-2019-01-24-at-8.37.41-AM-1020x736.png 1020w, https://ww2.kqed.org/app/uploads/sites/10/2019/01/Screen-Shot-2019-01-24-at-8.37.41-AM-1200x866.png 1200w, https://ww2.kqed.org/app/uploads/sites/10/2019/01/Screen-Shot-2019-01-24-at-8.37.41-AM.png 1912w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">BART customer satisfaction survey results plotted against ridership trends. Overall satisfaction has fallen from 84 percent to 56 percent in just six years. \u003ccite>(BART)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Driving that drop: anger over \u003ca href=\"https://www.kqed.org/news/11639317/bart-launches-effort-to-get-tough-on-fare-cheaters\" target=\"_blank\" rel=\"noopener\">rampant fare evasion\u003c/a>, a problem that BART has estimated costs $15 million to $25 million a year; displeasure with dirty trains and stations; unhappiness with the number of apparently homeless and mentally ill people who have sought out BART facilities as a haven; and concern about personal safety amid a spike in crime on the system.\u003c/p>\n\u003cp>The district's ridership reports back up the survey results.\u003c/p>\n\u003cp>BART, which depends on passenger fares for about 75 percent of its operating funds, has seen an overall ridership drop of about 6 percent during the last two fiscal years. Its average weekday patronage has fallen from a high of 433,000 to 414,000. The biggest declines have been seen in late-night and weekend ridership.\u003c/p>\n\u003cp>BART argues that there are signs that things are getting better: The agency says it has hired more workers to clean up stations, implemented a formal cleaner certification program and made visible progress improving conditions at some of the system's most notoriously troubled stations -- Civic Center and 16th Street/Mission in San Francisco, for instance.\u003c/p>\n\u003cp>The agency says that its new train cars will improve reliability and, by the very fact that they are shiny and loaded with new features like better air circulation and signage, will make riders happier.\u003c/p>\n\u003cp>And it points to one modest-sounding but unqualified success: The hiring of attendants to keep watch on the four elevators at Civic Center and Powell Street stations. Customer surveys suggest the public recognizes that conditions on those elevators -- often used as toilets by station denizens in the past -- have improved dramatically.\u003c/p>\n\u003cp>Still, in \u003ca href=\"https://www.kqed.org/forum/2010101869287/bart-approval-rating-hits-historic-low\" target=\"_blank\" rel=\"noopener\">an appearance\u003c/a> on KQED's Forum on Wednesday, BART board president Bevan Dufty told the district's patrons he was sorry.\u003c/p>\n\u003cp>\"I want to apologize for the experiences that riders have had that have brought these numbers in so low,\" Dufty said. \"It's not really a surprise because the problems the riders are seeing are what we're seeking to tackle and change.\"\u003c/p>\n\u003cp>He said part of the problem was the past failure to invest in the system -- an issue he suggested the district is on the way to solving thanks to a 2016 bond measure that will provide $3.5 billion to renew infrastructure. But he added, as other BART officials and directors have in the past, that the district and its customers are at the mercy of larger social forces.\u003c/p>\n\u003cp>\"We are like everyone else in the Bay Area -- we are impacted by the crisis of homelessness,\" Dufty said. \"This is something I've worked on, and we need the partnership of our cities and counties around the bay to address this, because we are a transportation agency, not a social service agency.\"\u003c/p>\n\u003cp>Dufty pointed to the deployment of San Francisco homeless outreach teams to the Powell and Civic Center stations over the past year as a success story, with team members finding help ranging from emergency shelter to clean socks for people seeking refuge on the BART concourses. That outreach effort is scheduled to expand next month, with a two-person team dedicated to the 16th and 24th Street stations in the Mission.\u003c/p>\n\u003cp>But Debora Allen, the board member representing central Contra Costa County, said in an interview she feels the survey results show the need for the district to take decisive action to respond to customer concerns. She said she wants to see the agency move to start hiring officers to fill about 25 empty positions in its Police Department and make it more difficult to get into the system without paying.\u003c/p>\n\u003cp>Allen, who like Dufty was elected to the board in 2016, said, \"The last two years of continuous assurances that things will get better, that we're doing the right things -- that's no longer acceptable. Here we are, riders are coming back to us and saying, 'Yeah, we're even more unhappy now than we were two years ago.' We've got to move quickly. We've got to address the police positions. 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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003c/p>\u003cp>\u003cspan class=\"utils-parseShortcode-shortcodes-__dropcapShortcode__dropcap\">T\u003c/span>\u003c/p>\u003cp>he big but unsurprising news about BART this week is that its riders are unhappy -- in fact, more unhappy than they've ever been, if you go by the agency's record-low \u003ca href=\"https://assets.documentcloud.org/documents/5692744/BART-Workshop-Customer-Satisfaction-Survey-2018.pdf\" target=\"_blank\" rel=\"noopener\">customer satisfaction survey\u003c/a> numbers.\u003c/p>\n\u003cp>BART's overall customer satisfaction -- the total percentage of surveyed riders who say they're somewhat satisfied or very satisfied with the transit agency's service -- has been on a downward trajectory for years.\u003c/p>\n\u003cp>The surveys, taken every two years, showed that overall satisfaction number hovering between 84 and 86 percent from 2004 through 2012. Then, as ridership rose to record levels after the Great Recession, customer ratings of the service went into a free fall.\u003c/p>\n\u003cp>In 2012, the satisfaction rating was 84 percent. In the wake of two strikes in 2013, the number fell to 74 percent, tying a record low set in the late 1990s. In 2016, as ridership spiked and numerous breakdowns and service delays afflicted the system, the satisfaction number fell to a new nadir, 69 percent.\u003c/p>\n\u003cp>And \u003ca href=\"https://assets.documentcloud.org/documents/5692744/BART-Workshop-Customer-Satisfaction-Survey-2018.pdf\" target=\"_blank\" rel=\"noopener\">the most recent survey\u003c/a> -- conducted from Sept. 11 through Oct. 21, 2018, and to be discussed at a Thursday BART board workshop in San Franciso -- prompts the question, \"How low can you go?\" Just 56 percent of the roughly 5,300 respondents said they were \"very\" or \"somewhat\" satisfied with BART.\u003c/p>\n\u003cfigure id=\"attachment_11720664\" class=\"wp-caption alignnone\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/01/Screen-Shot-2019-01-24-at-8.37.41-AM.png\">\u003cimg class=\"size-medium wp-image-11720664\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/01/Screen-Shot-2019-01-24-at-8.37.41-AM-800x577.png\" alt=\"\" width=\"800\" height=\"577\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/01/Screen-Shot-2019-01-24-at-8.37.41-AM-800x577.png 800w, https://ww2.kqed.org/app/uploads/sites/10/2019/01/Screen-Shot-2019-01-24-at-8.37.41-AM-160x115.png 160w, https://ww2.kqed.org/app/uploads/sites/10/2019/01/Screen-Shot-2019-01-24-at-8.37.41-AM-1020x736.png 1020w, https://ww2.kqed.org/app/uploads/sites/10/2019/01/Screen-Shot-2019-01-24-at-8.37.41-AM-1200x866.png 1200w, https://ww2.kqed.org/app/uploads/sites/10/2019/01/Screen-Shot-2019-01-24-at-8.37.41-AM.png 1912w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">BART customer satisfaction survey results plotted against ridership trends. Overall satisfaction has fallen from 84 percent to 56 percent in just six years. \u003ccite>(BART)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Driving that drop: anger over \u003ca href=\"https://www.kqed.org/news/11639317/bart-launches-effort-to-get-tough-on-fare-cheaters\" target=\"_blank\" rel=\"noopener\">rampant fare evasion\u003c/a>, a problem that BART has estimated costs $15 million to $25 million a year; displeasure with dirty trains and stations; unhappiness with the number of apparently homeless and mentally ill people who have sought out BART facilities as a haven; and concern about personal safety amid a spike in crime on the system.\u003c/p>\n\u003cp>The district's ridership reports back up the survey results.\u003c/p>\n\u003cp>BART, which depends on passenger fares for about 75 percent of its operating funds, has seen an overall ridership drop of about 6 percent during the last two fiscal years. Its average weekday patronage has fallen from a high of 433,000 to 414,000. The biggest declines have been seen in late-night and weekend ridership.\u003c/p>\n\u003cp>BART argues that there are signs that things are getting better: The agency says it has hired more workers to clean up stations, implemented a formal cleaner certification program and made visible progress improving conditions at some of the system's most notoriously troubled stations -- Civic Center and 16th Street/Mission in San Francisco, for instance.\u003c/p>\n\u003cp>The agency says that its new train cars will improve reliability and, by the very fact that they are shiny and loaded with new features like better air circulation and signage, will make riders happier.\u003c/p>\n\u003cp>And it points to one modest-sounding but unqualified success: The hiring of attendants to keep watch on the four elevators at Civic Center and Powell Street stations. Customer surveys suggest the public recognizes that conditions on those elevators -- often used as toilets by station denizens in the past -- have improved dramatically.\u003c/p>\n\u003cp>Still, in \u003ca href=\"https://www.kqed.org/forum/2010101869287/bart-approval-rating-hits-historic-low\" target=\"_blank\" rel=\"noopener\">an appearance\u003c/a> on KQED's Forum on Wednesday, BART board president Bevan Dufty told the district's patrons he was sorry.\u003c/p>\n\u003cp>\"I want to apologize for the experiences that riders have had that have brought these numbers in so low,\" Dufty said. \"It's not really a surprise because the problems the riders are seeing are what we're seeking to tackle and change.\"\u003c/p>\n\u003cp>He said part of the problem was the past failure to invest in the system -- an issue he suggested the district is on the way to solving thanks to a 2016 bond measure that will provide $3.5 billion to renew infrastructure. But he added, as other BART officials and directors have in the past, that the district and its customers are at the mercy of larger social forces.\u003c/p>\n\u003cp>\"We are like everyone else in the Bay Area -- we are impacted by the crisis of homelessness,\" Dufty said. \"This is something I've worked on, and we need the partnership of our cities and counties around the bay to address this, because we are a transportation agency, not a social service agency.\"\u003c/p>\n\u003cp>Dufty pointed to the deployment of San Francisco homeless outreach teams to the Powell and Civic Center stations over the past year as a success story, with team members finding help ranging from emergency shelter to clean socks for people seeking refuge on the BART concourses. 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"content": "\u003cp>A judge on Thursday suspended criminal proceedings against John Lee Cowell, a transient charged with stabbing 18-year-old \u003ca href=\"https://www.kqed.org/news/11684939/nia-wilsons-purpose-oakland-buries-a-daughter-and-demands-justice-in-her-name\" target=\"_blank\" rel=\"noopener\">Nia Wilson\u003c/a> to death at the MacArthur BART station over the summer.\u003c/p>\n\u003cp>A lawyer for John Lee Cowell, 28, told Alameda County Superior Court Judge James Cramer that he suffers severe delusions and paranoia, was unable to assist in his defense, and was placed in psychiatric hold three times in the month prior to the killing.\u003c/p>\n\u003cp>Cramer ruled that Cowell may not be competent to stand trial and ordered two court appointed psychiatrists to examine him and report back in February.\u003c/p>\n\u003cp>Cowell was released from a maximum security facility for mentally ill convicts less than three months before Wilson and her 26-year-old sister were attacked while changing trains on July 22, said his lawyer, Christina Moore. Wilson's sister, Lahtifa, recovered.\u003c/p>\n\u003cp>Prosecutors say Cowell randomly attacked the sisters. If convicted, he is eligible for the death penalty.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n",
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"info": "A one-hour radio program to hear celebrated writers, artists and thinkers address contemporary ideas and values, often discussing the creative process. Please note: tapes or transcripts are not available",
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"airtime": "SUN 1pm-2pm, TUE 10pm, WED 1am",
"meta": {
"site": "news",
"source": "City Arts & Lectures"
},
"link": "https://www.cityarts.net",
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"rss": "https://www.cityarts.net/feed/"
}
},
"closealltabs": {
"id": "closealltabs",
"title": "Close All Tabs",
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"info": "Close All Tabs breaks down how digital culture shapes our world through thoughtful insights and irreverent humor.",
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"officialWebsiteLink": "/podcasts/closealltabs",
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"order": 1
},
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"id": "code-switch-life-kit",
"title": "Code Switch / Life Kit",
"info": "\u003cem>Code Switch\u003c/em>, which listeners will hear in the first part of the hour, has fearless and much-needed conversations about race. Hosted by journalists of color, the show tackles the subject of race head-on, exploring how it impacts every part of society — from politics and pop culture to history, sports and more.\u003cbr />\u003cbr />\u003cem>Life Kit\u003c/em>, which will be in the second part of the hour, guides you through spaces and feelings no one prepares you for — from finances to mental health, from workplace microaggressions to imposter syndrome, from relationships to parenting. The show features experts with real world experience and shares their knowledge. Because everyone needs a little help being human.\u003cbr />\u003cbr />\u003ca href=\"https://www.npr.org/podcasts/510312/codeswitch\">\u003cem>Code Switch\u003c/em> offical site and podcast\u003c/a>\u003cbr />\u003ca href=\"https://www.npr.org/lifekit\">\u003cem>Life Kit\u003c/em> offical site and podcast\u003c/a>\u003cbr />",
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"meta": {
"site": "radio",
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},
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"id": "commonwealth-club",
"title": "Commonwealth Club of California Podcast",
"info": "The Commonwealth Club of California is the nation's oldest and largest public affairs forum. As a non-partisan forum, The Club brings to the public airwaves diverse viewpoints on important topics. The Club's weekly radio broadcast - the oldest in the U.S., dating back to 1924 - is carried across the nation on public radio stations and is now podcasting. Our website archive features audio of our recent programs, as well as selected speeches from our long and distinguished history. This podcast feed is usually updated twice a week and is always un-edited.",
"airtime": "THU 10pm, FRI 1am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Commonwealth-Club-Podcast-Tile-360x360-1.jpg",
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"meta": {
"site": "news",
"source": "Commonwealth Club of California"
},
"link": "/radio/program/commonwealth-club",
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"google": "https://podcasts.google.com/feed/aHR0cDovL3d3dy5jb21tb253ZWFsdGhjbHViLm9yZy9hdWRpby9wb2RjYXN0L3dlZWtseS54bWw",
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}
},
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"id": "forum",
"title": "Forum",
"tagline": "The conversation starts here",
"info": "KQED’s live call-in program discussing local, state, national and international issues, as well as in-depth interviews.",
"airtime": "MON-FRI 9am-11am, 10pm-11pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Forum-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Forum with Mina Kim and Alexis Madrigal",
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"source": "kqed",
"order": 9
},
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"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM5NTU3MzgxNjMz",
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"freakonomics-radio": {
"id": "freakonomics-radio",
"title": "Freakonomics Radio",
"info": "Freakonomics Radio is a one-hour award-winning podcast and public-radio project hosted by Stephen Dubner, with co-author Steve Levitt as a regular guest. It is produced in partnership with WNYC.",
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"officialWebsiteLink": "http://freakonomics.com/",
"airtime": "SUN 1am-2am, SAT 3pm-4pm",
"meta": {
"site": "radio",
"source": "WNYC"
},
"link": "/radio/program/freakonomics-radio",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/4s8b",
"apple": "https://itunes.apple.com/us/podcast/freakonomics-radio/id354668519",
"tuneIn": "https://tunein.com/podcasts/WNYC-Podcasts/Freakonomics-Radio-p272293/",
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},
"fresh-air": {
"id": "fresh-air",
"title": "Fresh Air",
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"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=214089682&at=11l79Y&ct=nprdirectory",
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"rss": "https://feeds.npr.org/381444908/podcast.xml"
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"info": "A live production of NPR and WBUR Boston, in collaboration with stations across the country, Here & Now reflects the fluid world of news as it's happening in the middle of the day, with timely, in-depth news, interviews and conversation. Hosted by Robin Young, Jeremy Hobson and Tonya Mosley.",
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"rss": "https://feeds.npr.org/510051/podcast.xml"
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},
"hidden-brain": {
"id": "hidden-brain",
"title": "Hidden Brain",
"info": "Shankar Vedantam uses science and storytelling to reveal the unconscious patterns that drive human behavior, shape our choices and direct our relationships.",
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"officialWebsiteLink": "https://www.npr.org/series/423302056/hidden-brain",
"airtime": "SUN 7pm-8pm",
"meta": {
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"source": "NPR"
},
"link": "/radio/program/hidden-brain",
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},
"how-i-built-this": {
"id": "how-i-built-this",
"title": "How I Built This with Guy Raz",
"info": "Guy Raz dives into the stories behind some of the world's best known companies. How I Built This weaves a narrative journey about innovators, entrepreneurs and idealists—and the movements they built.",
"imageSrc": "https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/05/howIBuiltThis.png",
"officialWebsiteLink": "https://www.npr.org/podcasts/510313/how-i-built-this",
"airtime": "SUN 7:30pm-8pm",
"meta": {
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"source": "npr"
},
"link": "/radio/program/how-i-built-this",
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"npr": "https://rpb3r.app.goo.gl/3zxy",
"apple": "https://itunes.apple.com/us/podcast/how-i-built-this-with-guy-raz/id1150510297?mt=2",
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},
"hyphenacion": {
"id": "hyphenacion",
"title": "Hyphenación",
"tagline": "Where conversation and cultura meet",
"info": "What kind of no sabo word is Hyphenación? For us, it’s about living within a hyphenation. Like being a third-gen Mexican-American from the Texas border now living that Bay Area Chicano life. Like Xorje! Each week we bring together a couple of hyphenated Latinos to talk all about personal life choices: family, careers, relationships, belonging … everything is on the table. ",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/03/Hyphenacion_FinalAssets_PodcastTile.png",
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"officialWebsiteLink": "/podcasts/hyphenacion",
"meta": {
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"order": 15
},
"link": "/podcasts/hyphenacion",
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"spotify": "https://open.spotify.com/show/2p3Fifq96nw9BPcmFdIq0o?si=39209f7b25774f38",
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"rss": "https://feeds.megaphone.fm/KQINC2275451163"
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},
"jerrybrown": {
"id": "jerrybrown",
"title": "The Political Mind of Jerry Brown",
"tagline": "Lessons from a lifetime in politics",
"info": "The Political Mind of Jerry Brown brings listeners the wisdom of the former Governor, Mayor, and presidential candidate. Scott Shafer interviewed Brown for more than 40 hours, covering the former governor's life and half-century in the political game – and Brown has some lessons he'd like to share. ",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-Political-Mind-of-Jerry-Brown-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED The Political Mind of Jerry Brown",
"officialWebsiteLink": "/podcasts/jerrybrown",
"meta": {
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"source": "kqed",
"order": 18
},
"link": "/podcasts/jerrybrown",
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"apple": "https://itunes.apple.com/us/podcast/id1492194549",
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}
},
"latino-usa": {
"id": "latino-usa",
"title": "Latino USA",
"airtime": "MON 1am-2am, SUN 6pm-7pm",
"info": "Latino USA, the radio journal of news and culture, is the only national, English-language radio program produced from a Latino perspective.",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/latinoUsa.jpg",
"officialWebsiteLink": "http://latinousa.org/",
"meta": {
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"source": "npr"
},
"link": "/radio/program/latino-usa",
"subscribe": {
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"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=79681317&at=11l79Y&ct=nprdirectory",
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"rss": "https://feeds.npr.org/510016/podcast.xml"
}
},
"marketplace": {
"id": "marketplace",
"title": "Marketplace",
"info": "Our flagship program, helmed by Kai Ryssdal, examines what the day in money delivered, through stories, conversations, newsworthy numbers and more. Updated Monday through Friday at about 3:30 p.m. PT.",
"airtime": "MON-FRI 4pm-4:30pm, MON-WED 6:30pm-7pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Marketplace-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.marketplace.org/",
"meta": {
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"source": "American Public Media"
},
"link": "/radio/program/marketplace",
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"rss": "https://feeds.publicradio.org/public_feeds/marketplace-pm/rss/rss"
}
},
"masters-of-scale": {
"id": "masters-of-scale",
"title": "Masters of Scale",
"info": "Masters of Scale is an original podcast in which LinkedIn co-founder and Greylock Partner Reid Hoffman sets out to describe and prove theories that explain how great entrepreneurs take their companies from zero to a gazillion in ingenious fashion.",
"airtime": "Every other Wednesday June 12 through October 16 at 8pm (repeats Thursdays at 2am)",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Masters-of-Scale-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://mastersofscale.com/",
"meta": {
"site": "radio",
"source": "WaitWhat"
},
"link": "/radio/program/masters-of-scale",
"subscribe": {
"apple": "http://mastersofscale.app.link/",
"rss": "https://rss.art19.com/masters-of-scale"
}
},
"mindshift": {
"id": "mindshift",
"title": "MindShift",
"tagline": "A podcast about the future of learning and how we raise our kids",
"info": "The MindShift podcast explores the innovations in education that are shaping how kids learn. Hosts Ki Sung and Katrina Schwartz introduce listeners to educators, researchers, parents and students who are developing effective ways to improve how kids learn. We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Mindshift-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED MindShift: How We Will Learn",
"officialWebsiteLink": "/mindshift/",
"meta": {
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"source": "kqed",
"order": 12
},
"link": "/podcasts/mindshift",
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"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM1NzY0NjAwNDI5",
"npr": "https://www.npr.org/podcasts/464615685/mind-shift-podcast",
"stitcher": "https://www.stitcher.com/podcast/kqed/stories-teachers-share",
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}
},
"morning-edition": {
"id": "morning-edition",
"title": "Morning Edition",
"info": "\u003cem>Morning Edition\u003c/em> takes listeners around the country and the world with multi-faceted stories and commentaries every weekday. Hosts Steve Inskeep, David Greene and Rachel Martin bring you the latest breaking news and features to prepare you for the day.",
"airtime": "MON-FRI 3am-9am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Morning-Edition-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/morning-edition/",
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"link": "/radio/program/morning-edition"
},
"onourwatch": {
"id": "onourwatch",
"title": "On Our Watch",
"tagline": "Deeply-reported investigative journalism",
"info": "For decades, the process for how police police themselves has been inconsistent – if not opaque. In some states, like California, these proceedings were completely hidden. After a new police transparency law unsealed scores of internal affairs files, our reporters set out to examine these cases and the shadow world of police discipline. On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. Is it the officers, or the public they've sworn to serve?",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/On-Our-Watch-Podcast-Tile-703x703-1.jpg",
"imageAlt": "On Our Watch from NPR and KQED",
"officialWebsiteLink": "/podcasts/onourwatch",
"meta": {
"site": "news",
"source": "kqed",
"order": 11
},
"link": "/podcasts/onourwatch",
"subscribe": {
"apple": "https://podcasts.apple.com/podcast/id1567098962",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5ucHIub3JnLzUxMDM2MC9wb2RjYXN0LnhtbD9zYz1nb29nbGVwb2RjYXN0cw",
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"rss": "https://feeds.npr.org/510360/podcast.xml"
}
},
"on-the-media": {
"id": "on-the-media",
"title": "On The Media",
"info": "Our weekly podcast explores how the media 'sausage' is made, casts an incisive eye on fluctuations in the marketplace of ideas, and examines threats to the freedom of information and expression in America and abroad. For one hour a week, the show tries to lift the veil from the process of \"making media,\" especially news media, because it's through that lens that we see the world and the world sees us",
"airtime": "SUN 2pm-3pm, MON 12am-1am",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/onTheMedia.png",
"officialWebsiteLink": "https://www.wnycstudios.org/shows/otm",
"meta": {
"site": "news",
"source": "wnyc"
},
"link": "/radio/program/on-the-media",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/on-the-media/id73330715?mt=2",
"tuneIn": "https://tunein.com/radio/On-the-Media-p69/",
"rss": "http://feeds.wnyc.org/onthemedia"
}
},
"pbs-newshour": {
"id": "pbs-newshour",
"title": "PBS NewsHour",
"info": "Analysis, background reports and updates from the PBS NewsHour putting today's news in context.",
"airtime": "MON-FRI 3pm-4pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/PBS-News-Hour-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.pbs.org/newshour/",
"meta": {
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"source": "pbs"
},
"link": "/radio/program/pbs-newshour",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/pbs-newshour-full-show/id394432287?mt=2",
"tuneIn": "https://tunein.com/radio/PBS-NewsHour---Full-Show-p425698/",
"rss": "https://www.pbs.org/newshour/feeds/rss/podcasts/show"
}
},
"perspectives": {
"id": "perspectives",
"title": "Perspectives",
"tagline": "KQED's series of daily listener commentaries since 1991",
"info": "KQED's series of daily listener commentaries since 1991.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/01/Perspectives_Tile_Final.jpg",
"imageAlt": "KQED Perspectives",
"officialWebsiteLink": "/perspectives/",
"meta": {
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"source": "kqed",
"order": 14
},
"link": "/perspectives",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/id73801135",
"npr": "https://www.npr.org/podcasts/432309616/perspectives",
"rss": "https://ww2.kqed.org/perspectives/category/perspectives/feed/",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly93dzIua3FlZC5vcmcvcGVyc3BlY3RpdmVzL2NhdGVnb3J5L3BlcnNwZWN0aXZlcy9mZWVkLw"
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},
"planet-money": {
"id": "planet-money",
"title": "Planet Money",
"info": "The economy explained. Imagine you could call up a friend and say, Meet me at the bar and tell me what's going on with the economy. Now imagine that's actually a fun evening.",
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