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"content": "\u003cp>\u003cspan style=\"font-weight: 400\">The 67 is Muni’s most delayed bus line, snaking through the hills along Alemany Boulevard and Bernal Heights, ending at the 24th and Mission BART station. However unreliable it can be, it still serves an estimated 800 daily riders. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But as SFMTA faces a budget deficit of more than $300 million in July, the 67 and other bus lines are at risk of disappearing if voters don’t approve \u003c/span>\u003ca href=\"https://www.kqed.org/news/12074874/amid-bid-to-save-bay-area-transit-muni-gets-a-campaign-of-its-own\">\u003cspan style=\"font-weight: 400\">ballot measures to fund transit this November.\u003c/span>\u003c/a>\u003c/p>\n\u003cp>\u003cstrong>Links:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli style=\"font-weight: 400\">\u003ca href=\"https://www.kqed.org/news/12073883/its-san-franciscos-most-delayed-bus-for-riders-a-frustrating-problem-may-get-worse\">\u003cspan style=\"font-weight: 400\">It’s San Francisco’s Most Delayed Bus. For Riders, a Frustrating Problem May Get Worse\u003c/span>\u003c/a>\u003c/li>\n\u003cli style=\"font-weight: 400\">\u003ca href=\"https://www.kqed.org/news/12074874/amid-bid-to-save-bay-area-transit-muni-gets-a-campaign-of-its-own\">\u003cspan style=\"font-weight: 400\">Amid Bid to Save Bay Area Transit, Muni Gets a Campaign of Its Own\u003c/span>\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">Some members of the KQED podcast team are represented by The Screen Actors Guild, American Federation of Television and Radio Artists, San Francisco-Northern California Local.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC3063602055&light=true\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003ci>This is a computer-generated transcript. While our team has reviewed it, there may be errors.\u003c/i>\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:00:00] I’m Ericka Cruz-Gavara and welcome to The Bay, local news to keep you rooted. Bay Area transit agencies have drawn up nightmare scenarios if they can’t get enough money to help them close their budget deficits. Those nightmare scenarios include the elimination of the red and green BART lines, no BART or Muni after 9 p.m., and, if you can even imagine it, a San Francisco without cable cars.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:00:35] If that money isn’t raised, then we could see some really big changes to service in San Francisco.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:00:43] SFMTA, which is the agency that runs Muni, says it could cut entire bus lines if voters don’t approve ballot measures to fund transit this November. And even though some of those lines aren’t used by a ton of people, cutting them will impact entire neighborhoods. Today, we take you aboard one such bus line in San Francisco, Muni’s most delayed bus to meet the riders who rely on it every day.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:01:24] People actually call the 67 a rollercoaster because it goes over so many hills.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:01:32] Elize Manoukian is a reporter for KQED.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:01:36] It starts at Alemany and then just climbs up to the top of Bernal Heights Park. Beautiful park, has a view of the whole bay and a great view of downtown San Francisco. And then it sort of snakes its way down to 24th Street Mission and then back again. You can ride the whole loop in 25 minutes. It’s also visually kind of funny, it’s only 30 feet long, like about half of a normal bus. It’s diesel powered, because they really have to be chugging up those hills. One of the passengers I talked to for this story, he told me that he puts his backpack on top of his knees so that in case he slides into the seat in front of him, he has a little cushion.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:02:26] And who is riding this bus?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:02:28] It serves a pretty diverse swath of neighborhood residents, everyone from the people who live at the Alemany Apartments, which is a affordable housing complex. It also climbs up through the Bernal Heights hilly neighborhood, which has a lot of single-family homes, a lot of wealthier tech residents in the city. I see a lot of kids take it to school. It serves Paul Revere Elementary and a couple other schools in the mission in Bernal Heights. And then of course it serves the people who live in the Mission right by 24th Street.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:03:06] And is it often like a crowded bus? Are people like standing on this roller coaster?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:03:11] Not really. It’s quite, it can get a little busy during the morning commute, but it only gets about 800 riders per day, which is down from half before the pandemic. That’s a pretty low volume route. You know, some of the busses, like the 38, will serve up to 25,000 people a day. It’s a smaller neighborhood route that connects people from neighborhood to neighborhood, as opposed to taking them straight to downtown.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:03:40] And you are someone who frequently uses this bus, is that right?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:03:43] Yeah, I’m right off of Courtland Street, and so I take it to get to 24th Street BART all the time.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:03:51] Just besides the fact that you ride it, what is so special about the 67? Why did you want to focus on this particular bus line in your reporting?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:04:00] Well, I agree. I think it is a very magical line, but yeah, it also is the most delayed bus in San Francisco, which I learned one day when I was trying to take it to BART so I could go see my friend in Oakland on Valentine’s Day. And it never came. And it made me wonder, like, is this a common experience? And I found out that one in 67’s will depart very late.\u003c/p>\n\u003cp>\u003cstrong>Gil Diaz \u003c/strong>[00:04:27] So if I miss one bus, I could be waiting 20, 30 minutes for the next one, maybe longer.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:04:33] I also talked to a guy named Gil Diaz. He also rides the 67 and he gets on at the same stop as me and he takes it to 24th Street and then goes to work from there.\u003c/p>\n\u003cp>\u003cstrong>Gil Diaz \u003c/strong>[00:04:44] I just noticed that there’s a gap between pickups. Yeah, I get that anxiety. Like, oh, every minute’s counting because it’s going to affect the next bus.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:04:54] You know, the bus runs every 20 minutes, so if one doesn’t come or one is very delayed, then you can be waiting like almost an hour for it to show up.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:05:04] That’s the worst feeling.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:05:05] I know, especially on a cold San Francisco chilly day, you know?\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:05:08] Totally. And then what do you do if you miss the bus? Like what are your options?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:05:17] You know, there’s always another bus, luckily Muni is really well connected, but you can end up taking a completely different route, having to travel to different corners of the city to get to where you need to be.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:05:28] Going up and down those hills on foot.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:05:30] That’s true, you can always take the “chevro-legs” and just climb up the hill, climb up to the top of Bernal Heights and climb down, which is really a workout.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:05:41] I mean, why is this particular line the most delayed bus in San Francisco?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:05:48] So I asked SFMTA the same question, and it really does have to do with the steep grades of the route, the very sharp turns that it has to make as it snakes around the Bernal Heights Hill and around these very narrow streets and neighborhoods. I asked if it had to do with a Muni operator shortage or a vehicle shortage, and they told me that there wasn’t one at this time.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:06:17] A lot of people still rely on the 67, it sounds like, but it could actually also go away, right? Can you explain the sort of looming threats to SFMTA and also lines like the 67?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:06:31] So like other transit agencies in the Bay, the SFMTA is in trouble. It’s facing a more than $300 million deficit starting in July. And that number is only projected to grow over the next couple of years because of things like rising costs and lower fare revenue since the pandemic. So the SFMTA, they’re looking at a lot of different scenarios to help them work through this. One of them is a parcel tax on the ballot in November. There’s also a second regional tax that people across the Bay Area can vote on. Part of the revenue raised by that sales tax will go to fund Muni.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:07:16] As well as BART.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:07:19] Exactly. AC Transit, among others. But, you know, that’s all hypothetical at this point. If that money isn’t raised, then we could see some really big changes to service in San Francisco. And one of the proposed changes would be cutting the 67, which, yeah, like I said, serves a really hilly community and there is no parallel line and 11 other lines like it which also serve hilly neighborhoods, could also be impacted.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:07:51] Is SFMTA doing to try and prove that it is still worth funding? I mean, with these ballot measures going before voters, I imagine they want to make a good case that they’re worth keeping around.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:08:07] Definitely. And I will say, the SFMTA actually just released its ridership survey for the year, and it got really, really high reviews from San Francisco residents. I think it was something like 78% said that they had good or excellent experiences with Muni. So I think that people are happy with the service that they’re getting for the most part. But they’re also trying some kind of interesting things, too, to improve their service, especially since the pandemic, when a lot of lines were cut pretty much overnight, but some people still needed to get around the city. So one thing that they did was switch their busier lines, like the 38, the 22, and the 1, they switched those busier lines over to a system that’s called headway. So instead of operating on traditional bus schedules, they switched to intervals. They really focused on making sure that busses were spaced out evenly instead of adhering to a strict schedule. So instead if your bus coming right at 3 p.m., your bus would come every 10 minutes or every five minutes for some of these busier lines. And they said that they were getting really positive feedback from that.\u003c/p>\n\u003cp>\u003cstrong>Brent Jones \u003c/strong>[00:09:26] The whole idea is to stay flexible and nimble and be able to adjust our service with the actual customer needs.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:09:34] Brent Jones is the director of transit for SFMTA. He’s been with the agency for nearly three decades. And he was there when they decided to make this switch over from a schedule-based system for the busier lines over to this thing that’s called headway.\u003c/p>\n\u003cp>\u003cstrong>Brent Jones \u003c/strong>[00:09:51] So what we found was that we had less issues with people being upset about their vehicle being late as opposed to, hey, but even if I see it pulling off, I know another one will be there within 10 minutes.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:10:05] Yeah, I feel like that is something that would help me as someone who’s not really always interested in checking which bus I should take. It’s good to just show up to a bus stop and know that if there’s not one there, there will at least be one in 10 minutes or less, essentially.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:10:22] Yeah, you know that it’s going to come and that you’re not going to see like three busses bunched up and then one doesn’t come for half an hour. It’s going be more regular.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:10:31] And so is this happening with the 67 as well?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:10:36] No, it’s not. Because the 67 is a smaller line and it comes every 20 minutes, it doesn’t make sense for the agency to make this change for all of its busses in circulation. So about half of them are still on schedules and then half of the have switched over to this kind of experimental system. Out of all of these lower volume routes, which are still on schedules, only 56% of them depart on time, which is still not great. But at least they’re trying the headway and it’s getting them some better results for the busier lines.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:11:12] There are these efforts like this parcel tax in San Francisco, this region-wide ballot measure to try and prevent these worst-case scenarios where lines like the 67 go away completely. Do we know how helpful some of these efforts might actually be?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:11:30] I think they would be a game changer. I think collectively they would raise enough to be able to allow it to keep operating. And they would for sure stop it from having to make major reductions, not just to service, but also to staff and to some of their other projects, like improving bus stops across the city.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:11:51] And saving the 67.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:11:52] And saving the 67.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:11:55] I mean, if it went away, like, what would that mean for you and all the other folks who rely on it?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:12:03] For people who are trying to connect from these hilly neighborhoods to BART, their commutes are gonna be a lot more challenging. For the kids who are trying to get from the Alemany Apartments to their middle school across the street, it’s gonna be, a lot, it’s going to be a really long, difficult walk every morning. So, yeah, it would definitely throw a wrench in people’s mornings. I love the 67 community and I love the bus drivers on it. Shouts out to Hannibal Thompson, who’s one of my favorite drivers. And I hope that they stay, they stick around.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:12:39] Hope it sticks around for you and all those kids. Thank you so much for joining me, Elize. I appreciate it.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:12:45] Thanks for letting me talk about my bus.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cspan style=\"font-weight: 400\">The 67 is Muni’s most delayed bus line, snaking through the hills along Alemany Boulevard and Bernal Heights, ending at the 24th and Mission BART station. However unreliable it can be, it still serves an estimated 800 daily riders. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">But as SFMTA faces a budget deficit of more than $300 million in July, the 67 and other bus lines are at risk of disappearing if voters don’t approve \u003c/span>\u003ca href=\"https://www.kqed.org/news/12074874/amid-bid-to-save-bay-area-transit-muni-gets-a-campaign-of-its-own\">\u003cspan style=\"font-weight: 400\">ballot measures to fund transit this November.\u003c/span>\u003c/a>\u003c/p>\n\u003cp>\u003cstrong>Links:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli style=\"font-weight: 400\">\u003ca href=\"https://www.kqed.org/news/12073883/its-san-franciscos-most-delayed-bus-for-riders-a-frustrating-problem-may-get-worse\">\u003cspan style=\"font-weight: 400\">It’s San Francisco’s Most Delayed Bus. For Riders, a Frustrating Problem May Get Worse\u003c/span>\u003c/a>\u003c/li>\n\u003cli style=\"font-weight: 400\">\u003ca href=\"https://www.kqed.org/news/12074874/amid-bid-to-save-bay-area-transit-muni-gets-a-campaign-of-its-own\">\u003cspan style=\"font-weight: 400\">Amid Bid to Save Bay Area Transit, Muni Gets a Campaign of Its Own\u003c/span>\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>\u003ci>\u003cspan style=\"font-weight: 400\">Some members of the KQED podcast team are represented by The Screen Actors Guild, American Federation of Television and Radio Artists, San Francisco-Northern California Local.\u003c/span>\u003c/i>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC3063602055&light=true\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003ci>This is a computer-generated transcript. While our team has reviewed it, there may be errors.\u003c/i>\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:00:00] I’m Ericka Cruz-Gavara and welcome to The Bay, local news to keep you rooted. Bay Area transit agencies have drawn up nightmare scenarios if they can’t get enough money to help them close their budget deficits. Those nightmare scenarios include the elimination of the red and green BART lines, no BART or Muni after 9 p.m., and, if you can even imagine it, a San Francisco without cable cars.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:00:35] If that money isn’t raised, then we could see some really big changes to service in San Francisco.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:00:43] SFMTA, which is the agency that runs Muni, says it could cut entire bus lines if voters don’t approve ballot measures to fund transit this November. And even though some of those lines aren’t used by a ton of people, cutting them will impact entire neighborhoods. Today, we take you aboard one such bus line in San Francisco, Muni’s most delayed bus to meet the riders who rely on it every day.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:01:24] People actually call the 67 a rollercoaster because it goes over so many hills.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:01:32] Elize Manoukian is a reporter for KQED.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:01:36] It starts at Alemany and then just climbs up to the top of Bernal Heights Park. Beautiful park, has a view of the whole bay and a great view of downtown San Francisco. And then it sort of snakes its way down to 24th Street Mission and then back again. You can ride the whole loop in 25 minutes. It’s also visually kind of funny, it’s only 30 feet long, like about half of a normal bus. It’s diesel powered, because they really have to be chugging up those hills. One of the passengers I talked to for this story, he told me that he puts his backpack on top of his knees so that in case he slides into the seat in front of him, he has a little cushion.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:02:26] And who is riding this bus?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:02:28] It serves a pretty diverse swath of neighborhood residents, everyone from the people who live at the Alemany Apartments, which is a affordable housing complex. It also climbs up through the Bernal Heights hilly neighborhood, which has a lot of single-family homes, a lot of wealthier tech residents in the city. I see a lot of kids take it to school. It serves Paul Revere Elementary and a couple other schools in the mission in Bernal Heights. And then of course it serves the people who live in the Mission right by 24th Street.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:03:06] And is it often like a crowded bus? Are people like standing on this roller coaster?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:03:11] Not really. It’s quite, it can get a little busy during the morning commute, but it only gets about 800 riders per day, which is down from half before the pandemic. That’s a pretty low volume route. You know, some of the busses, like the 38, will serve up to 25,000 people a day. It’s a smaller neighborhood route that connects people from neighborhood to neighborhood, as opposed to taking them straight to downtown.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:03:40] And you are someone who frequently uses this bus, is that right?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:03:43] Yeah, I’m right off of Courtland Street, and so I take it to get to 24th Street BART all the time.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:03:51] Just besides the fact that you ride it, what is so special about the 67? Why did you want to focus on this particular bus line in your reporting?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:04:00] Well, I agree. I think it is a very magical line, but yeah, it also is the most delayed bus in San Francisco, which I learned one day when I was trying to take it to BART so I could go see my friend in Oakland on Valentine’s Day. And it never came. And it made me wonder, like, is this a common experience? And I found out that one in 67’s will depart very late.\u003c/p>\n\u003cp>\u003cstrong>Gil Diaz \u003c/strong>[00:04:27] So if I miss one bus, I could be waiting 20, 30 minutes for the next one, maybe longer.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:04:33] I also talked to a guy named Gil Diaz. He also rides the 67 and he gets on at the same stop as me and he takes it to 24th Street and then goes to work from there.\u003c/p>\n\u003cp>\u003cstrong>Gil Diaz \u003c/strong>[00:04:44] I just noticed that there’s a gap between pickups. Yeah, I get that anxiety. Like, oh, every minute’s counting because it’s going to affect the next bus.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:04:54] You know, the bus runs every 20 minutes, so if one doesn’t come or one is very delayed, then you can be waiting like almost an hour for it to show up.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:05:04] That’s the worst feeling.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:05:05] I know, especially on a cold San Francisco chilly day, you know?\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:05:08] Totally. And then what do you do if you miss the bus? Like what are your options?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:05:17] You know, there’s always another bus, luckily Muni is really well connected, but you can end up taking a completely different route, having to travel to different corners of the city to get to where you need to be.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:05:28] Going up and down those hills on foot.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:05:30] That’s true, you can always take the “chevro-legs” and just climb up the hill, climb up to the top of Bernal Heights and climb down, which is really a workout.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:05:41] I mean, why is this particular line the most delayed bus in San Francisco?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:05:48] So I asked SFMTA the same question, and it really does have to do with the steep grades of the route, the very sharp turns that it has to make as it snakes around the Bernal Heights Hill and around these very narrow streets and neighborhoods. I asked if it had to do with a Muni operator shortage or a vehicle shortage, and they told me that there wasn’t one at this time.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:06:17] A lot of people still rely on the 67, it sounds like, but it could actually also go away, right? Can you explain the sort of looming threats to SFMTA and also lines like the 67?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:06:31] So like other transit agencies in the Bay, the SFMTA is in trouble. It’s facing a more than $300 million deficit starting in July. And that number is only projected to grow over the next couple of years because of things like rising costs and lower fare revenue since the pandemic. So the SFMTA, they’re looking at a lot of different scenarios to help them work through this. One of them is a parcel tax on the ballot in November. There’s also a second regional tax that people across the Bay Area can vote on. Part of the revenue raised by that sales tax will go to fund Muni.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:07:16] As well as BART.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:07:19] Exactly. AC Transit, among others. But, you know, that’s all hypothetical at this point. If that money isn’t raised, then we could see some really big changes to service in San Francisco. And one of the proposed changes would be cutting the 67, which, yeah, like I said, serves a really hilly community and there is no parallel line and 11 other lines like it which also serve hilly neighborhoods, could also be impacted.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:07:51] Is SFMTA doing to try and prove that it is still worth funding? I mean, with these ballot measures going before voters, I imagine they want to make a good case that they’re worth keeping around.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:08:07] Definitely. And I will say, the SFMTA actually just released its ridership survey for the year, and it got really, really high reviews from San Francisco residents. I think it was something like 78% said that they had good or excellent experiences with Muni. So I think that people are happy with the service that they’re getting for the most part. But they’re also trying some kind of interesting things, too, to improve their service, especially since the pandemic, when a lot of lines were cut pretty much overnight, but some people still needed to get around the city. So one thing that they did was switch their busier lines, like the 38, the 22, and the 1, they switched those busier lines over to a system that’s called headway. So instead of operating on traditional bus schedules, they switched to intervals. They really focused on making sure that busses were spaced out evenly instead of adhering to a strict schedule. So instead if your bus coming right at 3 p.m., your bus would come every 10 minutes or every five minutes for some of these busier lines. And they said that they were getting really positive feedback from that.\u003c/p>\n\u003cp>\u003cstrong>Brent Jones \u003c/strong>[00:09:26] The whole idea is to stay flexible and nimble and be able to adjust our service with the actual customer needs.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:09:34] Brent Jones is the director of transit for SFMTA. He’s been with the agency for nearly three decades. And he was there when they decided to make this switch over from a schedule-based system for the busier lines over to this thing that’s called headway.\u003c/p>\n\u003cp>\u003cstrong>Brent Jones \u003c/strong>[00:09:51] So what we found was that we had less issues with people being upset about their vehicle being late as opposed to, hey, but even if I see it pulling off, I know another one will be there within 10 minutes.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:10:05] Yeah, I feel like that is something that would help me as someone who’s not really always interested in checking which bus I should take. It’s good to just show up to a bus stop and know that if there’s not one there, there will at least be one in 10 minutes or less, essentially.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:10:22] Yeah, you know that it’s going to come and that you’re not going to see like three busses bunched up and then one doesn’t come for half an hour. It’s going be more regular.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:10:31] And so is this happening with the 67 as well?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:10:36] No, it’s not. Because the 67 is a smaller line and it comes every 20 minutes, it doesn’t make sense for the agency to make this change for all of its busses in circulation. So about half of them are still on schedules and then half of the have switched over to this kind of experimental system. Out of all of these lower volume routes, which are still on schedules, only 56% of them depart on time, which is still not great. But at least they’re trying the headway and it’s getting them some better results for the busier lines.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:11:12] There are these efforts like this parcel tax in San Francisco, this region-wide ballot measure to try and prevent these worst-case scenarios where lines like the 67 go away completely. Do we know how helpful some of these efforts might actually be?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:11:30] I think they would be a game changer. I think collectively they would raise enough to be able to allow it to keep operating. And they would for sure stop it from having to make major reductions, not just to service, but also to staff and to some of their other projects, like improving bus stops across the city.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:11:51] And saving the 67.\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:11:52] And saving the 67.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:11:55] I mean, if it went away, like, what would that mean for you and all the other folks who rely on it?\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:12:03] For people who are trying to connect from these hilly neighborhoods to BART, their commutes are gonna be a lot more challenging. For the kids who are trying to get from the Alemany Apartments to their middle school across the street, it’s gonna be, a lot, it’s going to be a really long, difficult walk every morning. So, yeah, it would definitely throw a wrench in people’s mornings. I love the 67 community and I love the bus drivers on it. Shouts out to Hannibal Thompson, who’s one of my favorite drivers. And I hope that they stay, they stick around.\u003c/p>\n\u003cp>\u003cstrong>Ericka Cruz Guevarra \u003c/strong>[00:12:39] Hope it sticks around for you and all those kids. Thank you so much for joining me, Elize. I appreciate it.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cstrong>Elize Manoukian \u003c/strong>[00:12:45] Thanks for letting me talk about my bus.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"slug": "lake-tahoe-by-train-california-zephyr-ski-bus-sports-basement-amtrak-capitol-corridor-weather-traffic-delays",
"title": "Tahoe by Public Transit? How to Get There by Train or Bus — and How to Get Around When You’re There",
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"headTitle": "Tahoe by Public Transit? How to Get There by Train or Bus — and How to Get Around When You’re There | KQED",
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"content": "\u003cp>\u003cspan style=\"font-weight: 400;\">For many people, one of the best parts about living in the\u003ca href=\"https://www.kqed.org/news/tag/bay-area\"> Bay Area\u003c/a> is its proximity to Lake Tahoe — for endless skiing, hiking and beach-laying opportunities, just a few hours away.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">But anyone who’s a Tahoe regular knows that \u003c/span>\u003ca href=\"https://renonr.com/2025/05/29/the-trouble-with-tahoe-traffic-experts-and-jurisdictions-are-floating-solutions-to-a-complex-problem/\">\u003cspan style=\"font-weight: 400;\">fighting traffic \u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\">— both en route to the region and while you’re there — is often the worst part of the visit.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">And with many Tahoe-area ski resorts also now requiring hard-to-get parking reservations on weekends and holidays, you might be extra tempted to investigate taking public transit to the region instead.\u003c/span>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">So if you’re looking for a car-free alternative to visiting Tahoe, keep reading for what to know about getting to — and then getting around — Tahoe without a car.\u003c/span>\u003cb>\u003c/b>\u003c/p>\n\u003cul>\n\u003cli>\n\u003ch2>\u003cb>\u003ca href=\"#OnceImtherehowcanIgetaroundTahoewithoutacar\">Jump straight to: Once I’m there, how can I get around Tahoe without a car?\u003c/a>\u003c/b>\u003c/h2>\n\u003c/li>\n\u003c/ul>\n\u003ch2>\u003cb>Method #1: Taking the train to Tahoe\u003c/b>\u003c/h2>\n\u003cp>\u003cspan style=\"font-weight: 400;\">For a smooth ride that offers beautiful views, you can take the \u003c/span>\u003ca href=\"https://www.amtrak.com/california-zephyr-train\">\u003cspan style=\"font-weight: 400;\">California Zephyr\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\">, an Amtrak train, from Emeryville or Richmond and get off at Truckee. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">The ride takes at least 5 hours, so bring a book or podcast and just enjoy the scenery as you glide up to the Sierra. \u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_12075342\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075342\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4706.jpg\" alt=\"\" width=\"2000\" height=\"1500\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4706.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4706-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4706-1536x1152.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Passengers enjoy the mountain views on the way to Truckee in the observation car of the California Zephyr on Feb. 6, 2023. \u003ccite>(Sarah Wright/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">One-way train tickets range from around $30 to $50 each, depending on demand, putting your total trip cost to around $100.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">What else to know about taking the train to Tahoe:\u003c/span>\u003c/p>\n\u003cp>\u003cb>This train runs just once per day\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">The Zephyr leaves the Bay Area or Truckee in the morning with no additional services — so make sure this kind of inflexibility fits your schedule before booking. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">The eastbound route leaves Richmond at 8:35 a.m., and the westbound Zephyr departs Truckee at 10:33 a.m. each day.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Once you get in the mountains, hang out in the observation car \u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">The California Zephyr’s observation car is one of the most beautiful, wholesome places I have ever been. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">So if you’re on the fence about taking the train to Tahoe — maybe you’re concerned that some of the hassle isn’t worth it — let those views be the one reason that convinces you to switch things up.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_12075351\" class=\"wp-caption aligncenter\" style=\"max-width: 1980px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075351\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/GettyImages-916055530.jpg\" alt=\"\" width=\"1980\" height=\"1329\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/GettyImages-916055530.jpg 1980w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/GettyImages-916055530-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/GettyImages-916055530-1536x1031.jpg 1536w\" sizes=\"auto, (max-width: 1980px) 100vw, 1980px\">\u003cfigcaption class=\"wp-caption-text\">California Zephyr Train with Snow-Capped Mountains in Utah, USA, 1964. \u003ccite>(GHI/Universal History Archive via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">To make sure you get a prime seat in time for the scenic mountain views, consider ditching your seat a bit early, around the Roseville stop on the way up, to find a seat in the observation car: a special car with large windows and swiveling seats, where you can make the most of the mountain views. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Don’t expect to work or get too much done in the observation car. This space tends to have somewhat of a calm, sacred air about it, with passengers actually tuned into their surroundings and even chatting casually with strangers. \u003c/span>\u003cspan style=\"font-weight: 400;\">You might see lots of kids and retirees filling the seats and commingling over the sweeping views. \u003c/span>\u003c/p>\n\u003cp>\u003cb>All trains have outlets, but there is no WiFi onboard\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">… and cell service can be spotty along the route. (Another reason you probably won’t get much work done.)\u003c/span>\u003c/p>\n\u003cp>\u003cb>If connecting from BART, use Richmond \u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Taking BART to Amtrak? I recommend booking your ticket from Richmond to Truckee rather than Emeryville, as the BART station is conveniently connected to the Amtrak platform, making getting on board pretty seamless.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_12075343\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075343\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4665.jpg\" alt=\"\" width=\"2000\" height=\"1500\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4665.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4665-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4665-1536x1152.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Passengers enjoy the mountain views on the way to Truckee in the observation car of the California Zephyr on Feb. 6, 2023. \u003ccite>(Sarah Wright/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">(But if you’re coming from San Francisco, you’d rather save a few dollars on BART fare, there’s an \u003c/span>\u003ca href=\"https://www.amtrak.com/stations/sfc\">\u003cspan style=\"font-weight: 400;\">Amtrak shuttle bus\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> from the Emeryville station to downtown San Francisco, which is included in your ticket.)\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Method #2: Taking the ‘ski bus’ to Tahoe\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">If you want the faster, more reliable option for skiing, take the ski bus. \u003c/span>\u003ca href=\"https://shop.sportsbasement.com/collections/sports-basement-outdoors-ski-bus?srsltid=AfmBOorx83gfaX5q3awev73ZvScJ4wrWSo6AoxHyMdNGvNzYnnCTHhcn\">\u003cspan style=\"font-weight: 400;\">Sports Basement\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> runs its Tahoe ski bus directly from its retail locations across the Bay Area to Palisades Tahoe, Kirkwood, Sierra-at-Tahoe, Northstar, Bear Valley and Sugar Bowl resorts.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_12064965\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12064965\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/11/Bear-Valley-2.png\" alt=\"\" width=\"1920\" height=\"1279\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/11/Bear-Valley-2.png 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/11/Bear-Valley-2-160x107.png 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/11/Bear-Valley-2-1536x1023.png 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">Bear Valley Mountain Resort is one of the smaller Central Sierra resorts offered on the Cali Pass. \u003ccite>(Courtesy of Bear Valley Mountain Resort)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Onboard, you can expect outlets, bathrooms and some beverages. Ski buses run rain or shine, but they are affected by traffic and road closures. Round-trip tickets on the ski bus are around $100.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">What else to know about taking the ski bus:\u003c/span>\u003c/p>\n\u003cp>\u003cb>It’s a weekend-only option — and for the day only\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Buses depart at 5 a.m. from the Bay Area and leave the resort at around 4 p.m. after lifts close. But these buses don’t run on weekdays, and while you can theoretically take the bus one way, you’ll have to pay the price of a round-trip ticket regardless.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_11980519\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11980519\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/GettyImages-1244621245_qut.jpg\" alt=\"\" width=\"1920\" height=\"1280\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/GettyImages-1244621245_qut.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/GettyImages-1244621245_qut-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/GettyImages-1244621245_qut-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/GettyImages-1244621245_qut-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/GettyImages-1244621245_qut-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">Snow blanketed South Lake Tahoe in California on Nov. 8, 2022. \u003ccite>(Tayfun Coskun/Anadolu Agency via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">And your ticket is only valid for the same day, so if you wanted to stay overnight and get the next day’s afternoon ski bus, you’d need to pay for \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400;\">two \u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400;\">round-trip tickets.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Your ticket could get you cheaper skiing\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Bus tickets come with discounted lift tickets from some participating ski resorts.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Sports Basement also offers discounted 4-pack ski bus tickets if you plan on using this travel method multiple times in the season. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Method #3: Taking the train + bus combo\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">If you want more flexible timing and don’t mind a transfer, take the \u003c/span>\u003ca href=\"https://www.capitolcorridor.org/\">\u003cspan style=\"font-weight: 400;\">Capitol Corridor\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> train to Sacramento — and then the \u003c/span>\u003ca href=\"https://www.capitolcorridor.org/busschedule/Bus_Schedules.pdf?v=26012026v2\">\u003cspan style=\"font-weight: 400;\">Amtrak bus\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> to Truckee or South Lake Tahoe. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">This way, you’ll get a speedy (and scenic) ride to Sacramento, then hop on the bus for the remainder of your trip.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_11977893\" class=\"wp-caption aligncenter\" style=\"max-width: 1024px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11977893\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/03/GettyImages-2053478681.jpg\" alt=\"\" width=\"1024\" height=\"688\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/03/GettyImages-2053478681.jpg 1024w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/03/GettyImages-2053478681-800x538.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/03/GettyImages-2053478681-1020x685.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/03/GettyImages-2053478681-160x108.jpg 160w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\">\u003cfigcaption class=\"wp-caption-text\">People walk along Donner Pass Road as snow continues to fall in downtown Truckee on Saturday, March 2, 2024. \u003ccite>(Jane Tyska/Digital First Media/East Bay Times via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">And because the Capital Corridor runs more frequently than the California Zephyr, and has both morning and afternoon trains that’ll get you into Truckee at around 2 p.m. or 6 p.m., depending on your preference, you can tailor your journey more closely to your needs. \u003c/span>\u003cspan style=\"font-weight: 400;\">This is the most flexible option, with Capital Corridor trains in the morning and afternoon.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">What else to know about taking the Capitol Corridor and the Amtrak bus:\u003c/span>\u003c/p>\n\u003cp>\u003cb>There’s onboard WiFi on the train\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">….unlike on the Zephyr. \u003c/span>\u003c/p>\n\u003cp>\u003cb>You could save money\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Not only is the train portion reliably fast, and the schedule more flexible than the Zephyr, but tickets tend to be cheap. One-way mixed service tickets are around $50 each way, for a total trip cost of $100. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Yes, the transfer can be a hassle\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Especially if you’ve brought a lot of gear for your trip, having to unload your stuff off the train and onto the Amtrak bus is the biggest downside of this travel method.\u003c/span>\u003c/p>\n\u003ch2>\u003cb>What else to know about taking public transit to Tahoe \u003c/b>\u003c/h2>\n\u003cp>\u003cb>Expect delays and stay flexible\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">No matter which option you choose, be aware that weather conditions \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400;\">will \u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400;\">affect your journey. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Because it’s a cross-country train that comes all the way from Chicago, the California Zephyr can be especially prone to severe delays on its westbound route back to the Bay Area.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_12075345\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075345\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4654.jpg\" alt=\"\" width=\"2000\" height=\"1500\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4654.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4654-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4654-1536x1152.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">The mountain views on the way to Truckee in the observation car of the California Zephyr on Feb. 6, 2023. \u003ccite>(Sarah Wright/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Meaning that while you should be on time going east to Tahoe, your return trip from Truckee may be many hours behind due to weather elsewhere in the country, even if the Sierra is clear.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">The ski bus isn’t immune to delays either — and, unlike the Zephyr, can get caught in busy traffic on Highway 80 during busy weekends.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Don’t plan a flying visit\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Unless you’re the Sports Basement bus for the day, you’ll probably have to take off on Friday and Monday to get the most out of a weekend trip. If you’re able to swing remote work, lots of people on the train are working and power outlets are plentiful (but double check beforehand whether your transit method of choice has WiFi – the California Zephyr does not.)\u003c/span>\u003c/p>\n\u003cp>\u003cb>Bring your own food — or expect to pay onboard\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">No matter which route you go, consider packing your own food for the journey.[aside postID=news_12073376 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/B-Peter-Grubb-Hut_resized.jpg']\u003c/span>\u003cspan style=\"font-weight: 400;\">It will save you time and stress, and you can think of it like a picnic to enjoy while you watch the scenery slip by.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">That said, both the Capitol Corridor and the California Zephyr have \u003c/span>\u003ca href=\"https://www.amtrak.com/cafe-car\">\u003cspan style=\"font-weight: 400;\">cafe cars\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> where you can buy basic meals and beverages. But be warned: the meals, in my experience, tend to be somewhat overpriced for what you get. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Yes, you can still bring lots of luggage\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Don’t worry if you’re bringing your entire family and ski setup — all of the transit options at your disposal have \u003c/span>\u003ca href=\"https://www.amtrak.com/bring-skis-and-snowboards-on-train\">\u003cspan style=\"font-weight: 400;\">plenty of room\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> for luggage, and are in fact expecting it. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Most trains and buses also allow you to bring a bike if you’re planning to ride while you’re up at the lake. Just be sure to \u003c/span>\u003ca href=\"https://www.amtrak.com/bring-your-bicycle-onboard\">\u003cspan style=\"font-weight: 400;\">make a reservation\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> that includes a bike.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">And be aware that if you’re choosing the “Capitol Corridor + Amtrak bus” route, you’ll have to transfer yourself and all your stuff onto your next mode of transportation.\u003c/span>\u003c/p>\n\u003ch2>\u003ca id=\"OnceImtherehowcanIgetaroundTahoewithoutacar\">\u003c/a>Once I’m there, how can I travel around Tahoe on public transit?\u003c/h2>\n\u003cp>\u003cspan style=\"font-weight: 400;\">What happens once you arrive in Truckee or South Lake Tahoe and you don’t have a car? \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Uber, Lyft and taxis do operate in Tahoe, but wait times can be extremely long, and rides are expensive, so I wouldn’t recommend relying on this option alone. But don’t stress: There are ample transportation options around the lake. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Bus systems around Tahoe\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">If you’re around the north shore of Lake Tahoe, near spots like Truckee or Tahoe City, the main bus system you’ll be using is called TART: the \u003c/span>\u003ca href=\"https://tahoetruckeetransit.com/\">\u003cspan style=\"font-weight: 400;\">Tahoe Area Regional Transportation\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> system.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">These routes serve ski resorts like Northstar, Palisades Tahoe and there’s even a shuttle to Sugar Bowl Resort.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">On the South Shore, the \u003c/span>\u003ca href=\"https://www.tahoetransportation.org/transit/\">\u003cspan style=\"font-weight: 400;\">Tahoe Transportation District\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> also operates a few buses that service South Lake Tahoe and Heavenly Valley Resort.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_12075347\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075347\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/251209-SNOWY-TAHOE-CS-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1500\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/251209-SNOWY-TAHOE-CS-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/251209-SNOWY-TAHOE-CS-KQED-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/251209-SNOWY-TAHOE-CS-KQED-1536x1152.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Kings Beach on the north shore of Lake Tahoe in 2022. \u003ccite>(Carly Severn/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Just make sure to check schedules well in advance, as many of the routes on both the south and north shores run infrequently — typically once per hour or every half hour at peak times, so don’t miss your ride.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">However, your patience and flexibility will be rewarded: Both transit systems are entirely free to ride. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">If your accommodations are flexible, consider staying near a TART or TTD stop so you can hop directly on the bus from your hotel or rental home.\u003c/span>\u003c/p>\n\u003cp>\u003cb>‘Microtransit’ routes and shuttles\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">If you’re far away from a main bus stop, or just want more flexible options, there are now also several so-called microtransit options around the lake. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">One is the \u003c/span>\u003ca href=\"https://tahoetruckeetransit.com/parkandride/\">\u003cspan style=\"font-weight: 400;\">TART Park and Ride program,\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> said Sara Van Siclen, executive director of the Truckee North Tahoe Transportation Management Association.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_11904374\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11904374\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/RS53524_olympic-sign-qut.jpg\" alt=\"\" width=\"1920\" height=\"1440\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/RS53524_olympic-sign-qut.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/RS53524_olympic-sign-qut-800x600.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/RS53524_olympic-sign-qut-1020x765.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/RS53524_olympic-sign-qut-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/RS53524_olympic-sign-qut-1536x1152.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">An Olympic symbol at Palisades Tahoe reminds visitors today of the ski resort’s history as host of the 1960 Winter Games. \u003ccite>(Chloe Veltman/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">These shuttles get skiers from the transit centers in places like Tahoe City and Truckee to ski resorts like Palisades Tahoe and Northstar on weekends and Sugar Bowl Resort every day all winter long, with added shuttles on holiday weekends. \u003c/span>\u003cspan style=\"font-weight: 400;\">There are no reservations required, and the shuttles are completely free.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">“With the implementation of parking reservations at the resorts, this has just helped get people who already know that they don’t have a place to go to have another option to get to the resort,” Van Siclen said. \u003c/span>\u003cspan style=\"font-weight: 400;\">“And it’s helped reduce some of the traffic that we see, especially on that [Highway] 89 corridor.”\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">In South Lake Tahoe, free on-demand service \u003c/span>\u003ca href=\"https://ss-tma.org/lake-link/\">\u003cspan style=\"font-weight: 400;\">Lake Link\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> takes passengers from downtown as far as Zephyr Cove. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Just download the app and request a ride — but make sure you do so with some time buffer, to avoid waiting too long.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">In the North Shore, \u003c/span>\u003ca href=\"https://tahoetruckeetransit.com/tart-connect/\">\u003cspan style=\"font-weight: 400;\">TART Connect\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> can take you around Truckee, Tahoe City and Kings Beach. This microtransit option is zone-based, so you won’t be able to get between the cities themselves using microtransit. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">(One thing to know: TART Connect is \u003c/span>\u003ca href=\"https://www.moonshineink.com/tahoe-news/why-nevadas-tart-connect-disappeared/\">\u003cspan style=\"font-weight: 400;\">no longer available\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> in Incline Village because of a lapse in funding, so if you’re staying in Incline, you’ll have to rely on the main TART bus routes only.)\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_12018143\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12018143\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/SouthLakeTahoeHeavenlySkiGetty.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/SouthLakeTahoeHeavenlySkiGetty.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/SouthLakeTahoeHeavenlySkiGetty-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/SouthLakeTahoeHeavenlySkiGetty-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/SouthLakeTahoeHeavenlySkiGetty-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/SouthLakeTahoeHeavenlySkiGetty-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/SouthLakeTahoeHeavenlySkiGetty-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A view of Heavenly gondola of Heavenly ski resort in South Lake Tahoe, California, on Jan. 14, 2024. \u003ccite>(Tayfun Coskun/Anadolu via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">And if you’re staying in Olympic Valley or Alpine Meadows to access Palisades Tahoe, you can call a free \u003c/span>\u003ca href=\"https://www.mountaineertransit.org/\">\u003cspan style=\"font-weight: 400;\">Mountaineer\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> shuttle to get you to the resort and, in the evenings, between its two base areas. (To get out to Truckee or Tahoe City, you’ll have to use TART Connect.)\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">All of these microtransit options, Van Siclen said, are meant to be “curb to curb” services connecting transit riders to bus stops that can then get them anywhere they’d like to go. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Or, if you’re just trying to make a short trip — for example, to a dinner reservation — she said, microtransit can get you there.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">And if you’ve decided to fly in and out of the Reno-Tahoe International Airport, the \u003c/span>\u003ca href=\"https://northlaketahoeexpress.com/\">\u003cspan style=\"font-weight: 400;\">North Lake Tahoe Express\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> can take you from the airport to the north shore. One-way shuttles cost $99 per person, and make sure you have a reservation.\u003c/span>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"excerpt": "Traveling to Tahoe on public transit can be worth it, especially for the views — but you’ll need to be a flexible traveler.",
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"title": "Tahoe by Public Transit? How to Get There by Train or Bus — and How to Get Around When You’re There | KQED",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cspan style=\"font-weight: 400;\">For many people, one of the best parts about living in the\u003ca href=\"https://www.kqed.org/news/tag/bay-area\"> Bay Area\u003c/a> is its proximity to Lake Tahoe — for endless skiing, hiking and beach-laying opportunities, just a few hours away.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">But anyone who’s a Tahoe regular knows that \u003c/span>\u003ca href=\"https://renonr.com/2025/05/29/the-trouble-with-tahoe-traffic-experts-and-jurisdictions-are-floating-solutions-to-a-complex-problem/\">\u003cspan style=\"font-weight: 400;\">fighting traffic \u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\">— both en route to the region and while you’re there — is often the worst part of the visit.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">And with many Tahoe-area ski resorts also now requiring hard-to-get parking reservations on weekends and holidays, you might be extra tempted to investigate taking public transit to the region instead.\u003c/span>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">So if you’re looking for a car-free alternative to visiting Tahoe, keep reading for what to know about getting to — and then getting around — Tahoe without a car.\u003c/span>\u003cb>\u003c/b>\u003c/p>\n\u003cul>\n\u003cli>\n\u003ch2>\u003cb>\u003ca href=\"#OnceImtherehowcanIgetaroundTahoewithoutacar\">Jump straight to: Once I’m there, how can I get around Tahoe without a car?\u003c/a>\u003c/b>\u003c/h2>\n\u003c/li>\n\u003c/ul>\n\u003ch2>\u003cb>Method #1: Taking the train to Tahoe\u003c/b>\u003c/h2>\n\u003cp>\u003cspan style=\"font-weight: 400;\">For a smooth ride that offers beautiful views, you can take the \u003c/span>\u003ca href=\"https://www.amtrak.com/california-zephyr-train\">\u003cspan style=\"font-weight: 400;\">California Zephyr\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\">, an Amtrak train, from Emeryville or Richmond and get off at Truckee. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">The ride takes at least 5 hours, so bring a book or podcast and just enjoy the scenery as you glide up to the Sierra. \u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_12075342\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075342\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4706.jpg\" alt=\"\" width=\"2000\" height=\"1500\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4706.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4706-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4706-1536x1152.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Passengers enjoy the mountain views on the way to Truckee in the observation car of the California Zephyr on Feb. 6, 2023. \u003ccite>(Sarah Wright/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">One-way train tickets range from around $30 to $50 each, depending on demand, putting your total trip cost to around $100.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">What else to know about taking the train to Tahoe:\u003c/span>\u003c/p>\n\u003cp>\u003cb>This train runs just once per day\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">The Zephyr leaves the Bay Area or Truckee in the morning with no additional services — so make sure this kind of inflexibility fits your schedule before booking. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">The eastbound route leaves Richmond at 8:35 a.m., and the westbound Zephyr departs Truckee at 10:33 a.m. each day.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Once you get in the mountains, hang out in the observation car \u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">The California Zephyr’s observation car is one of the most beautiful, wholesome places I have ever been. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">So if you’re on the fence about taking the train to Tahoe — maybe you’re concerned that some of the hassle isn’t worth it — let those views be the one reason that convinces you to switch things up.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_12075351\" class=\"wp-caption aligncenter\" style=\"max-width: 1980px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075351\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/GettyImages-916055530.jpg\" alt=\"\" width=\"1980\" height=\"1329\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/GettyImages-916055530.jpg 1980w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/GettyImages-916055530-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/GettyImages-916055530-1536x1031.jpg 1536w\" sizes=\"auto, (max-width: 1980px) 100vw, 1980px\">\u003cfigcaption class=\"wp-caption-text\">California Zephyr Train with Snow-Capped Mountains in Utah, USA, 1964. \u003ccite>(GHI/Universal History Archive via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">To make sure you get a prime seat in time for the scenic mountain views, consider ditching your seat a bit early, around the Roseville stop on the way up, to find a seat in the observation car: a special car with large windows and swiveling seats, where you can make the most of the mountain views. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Don’t expect to work or get too much done in the observation car. This space tends to have somewhat of a calm, sacred air about it, with passengers actually tuned into their surroundings and even chatting casually with strangers. \u003c/span>\u003cspan style=\"font-weight: 400;\">You might see lots of kids and retirees filling the seats and commingling over the sweeping views. \u003c/span>\u003c/p>\n\u003cp>\u003cb>All trains have outlets, but there is no WiFi onboard\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">… and cell service can be spotty along the route. (Another reason you probably won’t get much work done.)\u003c/span>\u003c/p>\n\u003cp>\u003cb>If connecting from BART, use Richmond \u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Taking BART to Amtrak? I recommend booking your ticket from Richmond to Truckee rather than Emeryville, as the BART station is conveniently connected to the Amtrak platform, making getting on board pretty seamless.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_12075343\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075343\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4665.jpg\" alt=\"\" width=\"2000\" height=\"1500\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4665.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4665-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4665-1536x1152.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Passengers enjoy the mountain views on the way to Truckee in the observation car of the California Zephyr on Feb. 6, 2023. \u003ccite>(Sarah Wright/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">(But if you’re coming from San Francisco, you’d rather save a few dollars on BART fare, there’s an \u003c/span>\u003ca href=\"https://www.amtrak.com/stations/sfc\">\u003cspan style=\"font-weight: 400;\">Amtrak shuttle bus\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> from the Emeryville station to downtown San Francisco, which is included in your ticket.)\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Method #2: Taking the ‘ski bus’ to Tahoe\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">If you want the faster, more reliable option for skiing, take the ski bus. \u003c/span>\u003ca href=\"https://shop.sportsbasement.com/collections/sports-basement-outdoors-ski-bus?srsltid=AfmBOorx83gfaX5q3awev73ZvScJ4wrWSo6AoxHyMdNGvNzYnnCTHhcn\">\u003cspan style=\"font-weight: 400;\">Sports Basement\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> runs its Tahoe ski bus directly from its retail locations across the Bay Area to Palisades Tahoe, Kirkwood, Sierra-at-Tahoe, Northstar, Bear Valley and Sugar Bowl resorts.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_12064965\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12064965\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/11/Bear-Valley-2.png\" alt=\"\" width=\"1920\" height=\"1279\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/11/Bear-Valley-2.png 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/11/Bear-Valley-2-160x107.png 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/11/Bear-Valley-2-1536x1023.png 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">Bear Valley Mountain Resort is one of the smaller Central Sierra resorts offered on the Cali Pass. \u003ccite>(Courtesy of Bear Valley Mountain Resort)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Onboard, you can expect outlets, bathrooms and some beverages. Ski buses run rain or shine, but they are affected by traffic and road closures. Round-trip tickets on the ski bus are around $100.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">What else to know about taking the ski bus:\u003c/span>\u003c/p>\n\u003cp>\u003cb>It’s a weekend-only option — and for the day only\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Buses depart at 5 a.m. from the Bay Area and leave the resort at around 4 p.m. after lifts close. But these buses don’t run on weekdays, and while you can theoretically take the bus one way, you’ll have to pay the price of a round-trip ticket regardless.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_11980519\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11980519\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/GettyImages-1244621245_qut.jpg\" alt=\"\" width=\"1920\" height=\"1280\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/GettyImages-1244621245_qut.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/GettyImages-1244621245_qut-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/GettyImages-1244621245_qut-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/GettyImages-1244621245_qut-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/GettyImages-1244621245_qut-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">Snow blanketed South Lake Tahoe in California on Nov. 8, 2022. \u003ccite>(Tayfun Coskun/Anadolu Agency via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">And your ticket is only valid for the same day, so if you wanted to stay overnight and get the next day’s afternoon ski bus, you’d need to pay for \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400;\">two \u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400;\">round-trip tickets.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Your ticket could get you cheaper skiing\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Bus tickets come with discounted lift tickets from some participating ski resorts.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Sports Basement also offers discounted 4-pack ski bus tickets if you plan on using this travel method multiple times in the season. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Method #3: Taking the train + bus combo\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">If you want more flexible timing and don’t mind a transfer, take the \u003c/span>\u003ca href=\"https://www.capitolcorridor.org/\">\u003cspan style=\"font-weight: 400;\">Capitol Corridor\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> train to Sacramento — and then the \u003c/span>\u003ca href=\"https://www.capitolcorridor.org/busschedule/Bus_Schedules.pdf?v=26012026v2\">\u003cspan style=\"font-weight: 400;\">Amtrak bus\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> to Truckee or South Lake Tahoe. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">This way, you’ll get a speedy (and scenic) ride to Sacramento, then hop on the bus for the remainder of your trip.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_11977893\" class=\"wp-caption aligncenter\" style=\"max-width: 1024px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11977893\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/03/GettyImages-2053478681.jpg\" alt=\"\" width=\"1024\" height=\"688\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/03/GettyImages-2053478681.jpg 1024w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/03/GettyImages-2053478681-800x538.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/03/GettyImages-2053478681-1020x685.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/03/GettyImages-2053478681-160x108.jpg 160w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\">\u003cfigcaption class=\"wp-caption-text\">People walk along Donner Pass Road as snow continues to fall in downtown Truckee on Saturday, March 2, 2024. \u003ccite>(Jane Tyska/Digital First Media/East Bay Times via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">And because the Capital Corridor runs more frequently than the California Zephyr, and has both morning and afternoon trains that’ll get you into Truckee at around 2 p.m. or 6 p.m., depending on your preference, you can tailor your journey more closely to your needs. \u003c/span>\u003cspan style=\"font-weight: 400;\">This is the most flexible option, with Capital Corridor trains in the morning and afternoon.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">What else to know about taking the Capitol Corridor and the Amtrak bus:\u003c/span>\u003c/p>\n\u003cp>\u003cb>There’s onboard WiFi on the train\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">….unlike on the Zephyr. \u003c/span>\u003c/p>\n\u003cp>\u003cb>You could save money\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Not only is the train portion reliably fast, and the schedule more flexible than the Zephyr, but tickets tend to be cheap. One-way mixed service tickets are around $50 each way, for a total trip cost of $100. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Yes, the transfer can be a hassle\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Especially if you’ve brought a lot of gear for your trip, having to unload your stuff off the train and onto the Amtrak bus is the biggest downside of this travel method.\u003c/span>\u003c/p>\n\u003ch2>\u003cb>What else to know about taking public transit to Tahoe \u003c/b>\u003c/h2>\n\u003cp>\u003cb>Expect delays and stay flexible\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">No matter which option you choose, be aware that weather conditions \u003c/span>\u003ci>\u003cspan style=\"font-weight: 400;\">will \u003c/span>\u003c/i>\u003cspan style=\"font-weight: 400;\">affect your journey. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Because it’s a cross-country train that comes all the way from Chicago, the California Zephyr can be especially prone to severe delays on its westbound route back to the Bay Area.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_12075345\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075345\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4654.jpg\" alt=\"\" width=\"2000\" height=\"1500\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4654.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4654-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/IMG_4654-1536x1152.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">The mountain views on the way to Truckee in the observation car of the California Zephyr on Feb. 6, 2023. \u003ccite>(Sarah Wright/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Meaning that while you should be on time going east to Tahoe, your return trip from Truckee may be many hours behind due to weather elsewhere in the country, even if the Sierra is clear.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">The ski bus isn’t immune to delays either — and, unlike the Zephyr, can get caught in busy traffic on Highway 80 during busy weekends.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Don’t plan a flying visit\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Unless you’re the Sports Basement bus for the day, you’ll probably have to take off on Friday and Monday to get the most out of a weekend trip. If you’re able to swing remote work, lots of people on the train are working and power outlets are plentiful (but double check beforehand whether your transit method of choice has WiFi – the California Zephyr does not.)\u003c/span>\u003c/p>\n\u003cp>\u003cb>Bring your own food — or expect to pay onboard\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">No matter which route you go, consider packing your own food for the journey.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/span>\u003cspan style=\"font-weight: 400;\">It will save you time and stress, and you can think of it like a picnic to enjoy while you watch the scenery slip by.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">That said, both the Capitol Corridor and the California Zephyr have \u003c/span>\u003ca href=\"https://www.amtrak.com/cafe-car\">\u003cspan style=\"font-weight: 400;\">cafe cars\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> where you can buy basic meals and beverages. But be warned: the meals, in my experience, tend to be somewhat overpriced for what you get. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Yes, you can still bring lots of luggage\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Don’t worry if you’re bringing your entire family and ski setup — all of the transit options at your disposal have \u003c/span>\u003ca href=\"https://www.amtrak.com/bring-skis-and-snowboards-on-train\">\u003cspan style=\"font-weight: 400;\">plenty of room\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> for luggage, and are in fact expecting it. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Most trains and buses also allow you to bring a bike if you’re planning to ride while you’re up at the lake. Just be sure to \u003c/span>\u003ca href=\"https://www.amtrak.com/bring-your-bicycle-onboard\">\u003cspan style=\"font-weight: 400;\">make a reservation\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> that includes a bike.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">And be aware that if you’re choosing the “Capitol Corridor + Amtrak bus” route, you’ll have to transfer yourself and all your stuff onto your next mode of transportation.\u003c/span>\u003c/p>\n\u003ch2>\u003ca id=\"OnceImtherehowcanIgetaroundTahoewithoutacar\">\u003c/a>Once I’m there, how can I travel around Tahoe on public transit?\u003c/h2>\n\u003cp>\u003cspan style=\"font-weight: 400;\">What happens once you arrive in Truckee or South Lake Tahoe and you don’t have a car? \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Uber, Lyft and taxis do operate in Tahoe, but wait times can be extremely long, and rides are expensive, so I wouldn’t recommend relying on this option alone. But don’t stress: There are ample transportation options around the lake. \u003c/span>\u003c/p>\n\u003cp>\u003cb>Bus systems around Tahoe\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">If you’re around the north shore of Lake Tahoe, near spots like Truckee or Tahoe City, the main bus system you’ll be using is called TART: the \u003c/span>\u003ca href=\"https://tahoetruckeetransit.com/\">\u003cspan style=\"font-weight: 400;\">Tahoe Area Regional Transportation\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> system.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">These routes serve ski resorts like Northstar, Palisades Tahoe and there’s even a shuttle to Sugar Bowl Resort.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">On the South Shore, the \u003c/span>\u003ca href=\"https://www.tahoetransportation.org/transit/\">\u003cspan style=\"font-weight: 400;\">Tahoe Transportation District\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> also operates a few buses that service South Lake Tahoe and Heavenly Valley Resort.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_12075347\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075347\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/251209-SNOWY-TAHOE-CS-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1500\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/251209-SNOWY-TAHOE-CS-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/251209-SNOWY-TAHOE-CS-KQED-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/251209-SNOWY-TAHOE-CS-KQED-1536x1152.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Kings Beach on the north shore of Lake Tahoe in 2022. \u003ccite>(Carly Severn/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Just make sure to check schedules well in advance, as many of the routes on both the south and north shores run infrequently — typically once per hour or every half hour at peak times, so don’t miss your ride.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">However, your patience and flexibility will be rewarded: Both transit systems are entirely free to ride. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">If your accommodations are flexible, consider staying near a TART or TTD stop so you can hop directly on the bus from your hotel or rental home.\u003c/span>\u003c/p>\n\u003cp>\u003cb>‘Microtransit’ routes and shuttles\u003c/b>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">If you’re far away from a main bus stop, or just want more flexible options, there are now also several so-called microtransit options around the lake. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">One is the \u003c/span>\u003ca href=\"https://tahoetruckeetransit.com/parkandride/\">\u003cspan style=\"font-weight: 400;\">TART Park and Ride program,\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> said Sara Van Siclen, executive director of the Truckee North Tahoe Transportation Management Association.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_11904374\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11904374\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/RS53524_olympic-sign-qut.jpg\" alt=\"\" width=\"1920\" height=\"1440\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/RS53524_olympic-sign-qut.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/RS53524_olympic-sign-qut-800x600.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/RS53524_olympic-sign-qut-1020x765.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/RS53524_olympic-sign-qut-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/02/RS53524_olympic-sign-qut-1536x1152.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">An Olympic symbol at Palisades Tahoe reminds visitors today of the ski resort’s history as host of the 1960 Winter Games. \u003ccite>(Chloe Veltman/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">These shuttles get skiers from the transit centers in places like Tahoe City and Truckee to ski resorts like Palisades Tahoe and Northstar on weekends and Sugar Bowl Resort every day all winter long, with added shuttles on holiday weekends. \u003c/span>\u003cspan style=\"font-weight: 400;\">There are no reservations required, and the shuttles are completely free.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">“With the implementation of parking reservations at the resorts, this has just helped get people who already know that they don’t have a place to go to have another option to get to the resort,” Van Siclen said. \u003c/span>\u003cspan style=\"font-weight: 400;\">“And it’s helped reduce some of the traffic that we see, especially on that [Highway] 89 corridor.”\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">In South Lake Tahoe, free on-demand service \u003c/span>\u003ca href=\"https://ss-tma.org/lake-link/\">\u003cspan style=\"font-weight: 400;\">Lake Link\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> takes passengers from downtown as far as Zephyr Cove. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Just download the app and request a ride — but make sure you do so with some time buffer, to avoid waiting too long.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">In the North Shore, \u003c/span>\u003ca href=\"https://tahoetruckeetransit.com/tart-connect/\">\u003cspan style=\"font-weight: 400;\">TART Connect\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> can take you around Truckee, Tahoe City and Kings Beach. This microtransit option is zone-based, so you won’t be able to get between the cities themselves using microtransit. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">(One thing to know: TART Connect is \u003c/span>\u003ca href=\"https://www.moonshineink.com/tahoe-news/why-nevadas-tart-connect-disappeared/\">\u003cspan style=\"font-weight: 400;\">no longer available\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> in Incline Village because of a lapse in funding, so if you’re staying in Incline, you’ll have to rely on the main TART bus routes only.)\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_12018143\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12018143\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/SouthLakeTahoeHeavenlySkiGetty.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/SouthLakeTahoeHeavenlySkiGetty.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/SouthLakeTahoeHeavenlySkiGetty-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/SouthLakeTahoeHeavenlySkiGetty-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/SouthLakeTahoeHeavenlySkiGetty-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/SouthLakeTahoeHeavenlySkiGetty-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/12/SouthLakeTahoeHeavenlySkiGetty-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A view of Heavenly gondola of Heavenly ski resort in South Lake Tahoe, California, on Jan. 14, 2024. \u003ccite>(Tayfun Coskun/Anadolu via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cspan style=\"font-weight: 400;\">And if you’re staying in Olympic Valley or Alpine Meadows to access Palisades Tahoe, you can call a free \u003c/span>\u003ca href=\"https://www.mountaineertransit.org/\">\u003cspan style=\"font-weight: 400;\">Mountaineer\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> shuttle to get you to the resort and, in the evenings, between its two base areas. (To get out to Truckee or Tahoe City, you’ll have to use TART Connect.)\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">All of these microtransit options, Van Siclen said, are meant to be “curb to curb” services connecting transit riders to bus stops that can then get them anywhere they’d like to go. \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">Or, if you’re just trying to make a short trip — for example, to a dinner reservation — she said, microtransit can get you there.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400;\">And if you’ve decided to fly in and out of the Reno-Tahoe International Airport, the \u003c/span>\u003ca href=\"https://northlaketahoeexpress.com/\">\u003cspan style=\"font-weight: 400;\">North Lake Tahoe Express\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400;\"> can take you from the airport to the north shore. One-way shuttles cost $99 per person, and make sure you have a reservation.\u003c/span>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"slug": "amid-bid-to-save-bay-area-transit-muni-gets-a-campaign-of-its-own",
"title": "Amid Bid to Save Bay Area Transit, Muni Gets a Campaign of Its Own",
"publishDate": 1772583938,
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"headTitle": "Amid Bid to Save Bay Area Transit, Muni Gets a Campaign of Its Own | KQED",
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"content": "\u003cp>No more cable cars. Double the wait times. No more regular service after 9 p.m. and the elimination of 20 \u003ca href=\"https://www.kqed.org/news/tag/muni\">Muni\u003c/a> bus routes.\u003c/p>\n\u003cp>These are the dire scenarios elected officials and public transit advocates in San Francisco are working to prevent as they kicked off the Stronger Muni For All campaign at the city’s Dolores Park on Tuesday.\u003c/p>\n\u003cp>“The success of San Francisco’s economic recovery is dependent on safe, reliable, and affordable public transit. Without it, older adults can’t get to their appointments. Kids can’t get to school, and workers can’t get to their jobs,” San Francisco Mayor Daniel Lurie said.\u003c/p>\n\u003cp>The campaign aims to put a parcel tax measure on the November ballot that, if approved by voters, would generate around $160 million for Muni annually in order to help stave off those cuts. It’s one of two campaigns now underway to generate revenue for Bay Area transit agencies. The campaign for the \u003ca href=\"https://www.kqed.org/news/12070685/campaign-to-avert-bay-area-public-transit-death-spiral-gets-underway\">Connect Bay Area Act\u003c/a>, a regional sales tax measure that would generate around $1 billion annually for Muni, AC Transit, BART and Caltrain, among others, began gathering signatures in late January.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The measures come at a precarious time for public transit across the region, and Muni in particular, as the agencies stare down immense budget deficits that could force extreme reductions of their networks. Proponents of the measure include representatives from the San Francisco Chamber of Commerce, organized labor and community advocacy groups.\u003c/p>\n\u003cp>“ What’s the point of living in a city if you have to drive everywhere?” asked Mario Guerrieri, who plans to volunteer as a signature gatherer for the campaign. “I love San Francisco, and Muni is one of the things that makes it great.”\u003c/p>\n\u003cp>The San Francisco Municipal Transportation Agency, which runs Muni, the city’s public train, cable car and bus provider, is still reeling from the pandemic. The economic downturn and shelter-in-place order that accompanied COVID-19 negatively impacted all of SFMTA’s funding sources, including tax revenue, parking fees, grants and Muni fares, all of which have not rebounded to pre-pandemic levels.\u003c/p>\n\u003cfigure id=\"attachment_12075255\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075255\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-01-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-01-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-01-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-01-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">The J Church Muni line at Church and Market streets in San Francisco on March 3, 2026. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Since that time, the SFMTA has relied on federal, state and regional pandemic relief funding to stay in the black, but that money is set to run out this summer.\u003c/p>\n\u003cp>If the measure makes it to the November ballot and passes, property owners would be billed annually based on the type of property and square footage. Owners of single-family properties would need to pay $129 annually, multifamily property owners would owe $249 and owners of non-residential parcels would have to shell out $799, with additional tax levied if the properties exceed a certain square footage limit.\u003c/p>\n\u003cp>About $150 million of the revenue generated annually from this tax would be used to reduce Muni’s deficit, and about $10 million would pay for “marginal service quality improvements,” according to the SFMTA. The measure would expire in 15 years, and the tax amount would be annually adjusted for inflation.\u003c/p>\n\u003cp>Certain property owners would be exempted. Parcels or units owned by seniors who occupy that space as their primary residence wouldn’t pay, nor would occupants or owners of Single Room Occupancy (SRO) buildings. Non-profits, hospitals, museums and government-owned land would also be exempt under existing rules for property taxes.[aside postID=news_12073883 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_014-KQED.jpg']At a recent meeting of the San Francisco County Transportation Authority, District 2 Supervisor Stephen Sherrill said he was “broadly very supportive of this, despite concerns about some of the details.”\u003c/p>\n\u003cp>“Seniors being exempted generally makes sense, but was there any thought given to seniors who can definitely afford this, say in the 5,000-square-foot mansion properties?” Sherrill asked SFMTA staff.\u003c/p>\n\u003cp>SFMTA staff confirmed that all senior property owners, regardless of the extravagance of their property, would be exempt from the tax.\u003c/p>\n\u003cp>The language of the measure also allows a “pass-through,” where owners of single-family properties may pass up to 50% of the tax onto renters of rent-controlled units.\u003c/p>\n\u003cp>Sherrill noted that while senior property owners are exempt from the tax, senior renters could still be charged the pass-through.\u003c/p>\n\u003cp>SFMTA staff said they modeled this parcel tax off previous ones used by the San Francisco Unified School District.\u003c/p>\n\u003cp>“Throughout this process, what we were balancing was the need to avoid complexity,” SFMTA Director of Transportation Julie Kirschbaum said. “This is already going to be a very complex task to administer and deliver, as well as trying to make sure that we were focusing on the people who needed [the exemptions] the most.”\u003c/p>\n\u003cp>Kat Siegal, one of the measure’s proponents, said the parcel tax is one of the best stable funding mechanisms for public transit.\u003c/p>\n\u003cfigure id=\"attachment_12075260\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075260\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-26-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-26-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-26-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-26-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A kickoff event for the “Stronger Muni for All” measure at Dolores Park in San Francisco on March 3, 2026. Supporters say the proposal would prevent major Muni service cuts as the transit system faces a budget shortfall. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“It doesn’t fluctuate with the economic situation the same way that a sales tax or a gross receipts tax might,” Siegal said.\u003c/p>\n\u003cp>Siegal acknowledged it is hard to ask voters to tax themselves twice in the November election to fund transit, but she said the costs would be far higher to everyone in the city if Muni reduced service.\u003c/p>\n\u003cp>”It’s a flat rate, $129 a year tax. So that’s pretty reasonable compared to the price of buying a car because your bus line isn’t there anymore,” Siegal said.\u003c/p>\n\u003cp>If voters approve just one of the two proposed taxes, Muni officials say it won’t be enough to prevent service cuts. The agency’s budget deficit is projected to be $344 million in fiscal year 2027, growing to $435 million in fiscal year 2030.[aside postID=news_12070685 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00248_TV-KQED.jpg']\u003ca href=\"https://www.kqed.org/news/12070685/campaign-to-avert-bay-area-public-transit-death-spiral-gets-underway\">The Connect Bay Area Act\u003c/a> would levy a 1-cent sales tax in San Francisco, and a half-cent sales tax in four other Bay Area counties, providing $155 million per year for the agency, but even with that additional funding, it wouldn’t close the full funding gap.\u003c/p>\n\u003cp>To make up the difference, the SFMTA also plans to reduce costs by further cutting vacant positions, optimizing maintenance shifts to reduce premium pay and scaling back the work it requests from other city departments, among other policy shifts. The agency also plans to generate more revenue by increasing meter rates and citation late penalties, along with eliminating the Clipper card fare discount, to name a few. Combined, these efforts are expected to contribute up to $42.5 million.\u003c/p>\n\u003cp>Dylan Fabris, the community and policy manager with the non-profit advocacy group San Francisco Transit Riders, said he would have preferred that the two ballot measures be merged into one, but the depth of Muni’s deficit, in particular, combined with that of other transit agencies, meant Muni also needs to “self-help.”\u003c/p>\n\u003cp>“It’s not one or the other. At the end of the day, we need both of these measures to pass to prevent catastrophic cuts,” Fabris said.\u003c/p>\n\u003cp>The Stronger Muni For All campaign has until July 6 to collect and submit just over 10,600 valid signatures to get the measure on the November ballot.\u003c/p>\n\u003cp>“ Structurally, we just need new funding, and it’s not coming from the federal government or the state government,” Siegal said. “We need to do it ourselves.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"excerpt": "Advocates kicked off a signature-gathering campaign on Tuesday for a parcel tax to fund Muni. It’s one of two ballot measures that will need to pass in November to avoid service cuts.",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>No more cable cars. Double the wait times. No more regular service after 9 p.m. and the elimination of 20 \u003ca href=\"https://www.kqed.org/news/tag/muni\">Muni\u003c/a> bus routes.\u003c/p>\n\u003cp>These are the dire scenarios elected officials and public transit advocates in San Francisco are working to prevent as they kicked off the Stronger Muni For All campaign at the city’s Dolores Park on Tuesday.\u003c/p>\n\u003cp>“The success of San Francisco’s economic recovery is dependent on safe, reliable, and affordable public transit. Without it, older adults can’t get to their appointments. Kids can’t get to school, and workers can’t get to their jobs,” San Francisco Mayor Daniel Lurie said.\u003c/p>\n\u003cp>The campaign aims to put a parcel tax measure on the November ballot that, if approved by voters, would generate around $160 million for Muni annually in order to help stave off those cuts. It’s one of two campaigns now underway to generate revenue for Bay Area transit agencies. The campaign for the \u003ca href=\"https://www.kqed.org/news/12070685/campaign-to-avert-bay-area-public-transit-death-spiral-gets-underway\">Connect Bay Area Act\u003c/a>, a regional sales tax measure that would generate around $1 billion annually for Muni, AC Transit, BART and Caltrain, among others, began gathering signatures in late January.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The measures come at a precarious time for public transit across the region, and Muni in particular, as the agencies stare down immense budget deficits that could force extreme reductions of their networks. Proponents of the measure include representatives from the San Francisco Chamber of Commerce, organized labor and community advocacy groups.\u003c/p>\n\u003cp>“ What’s the point of living in a city if you have to drive everywhere?” asked Mario Guerrieri, who plans to volunteer as a signature gatherer for the campaign. “I love San Francisco, and Muni is one of the things that makes it great.”\u003c/p>\n\u003cp>The San Francisco Municipal Transportation Agency, which runs Muni, the city’s public train, cable car and bus provider, is still reeling from the pandemic. The economic downturn and shelter-in-place order that accompanied COVID-19 negatively impacted all of SFMTA’s funding sources, including tax revenue, parking fees, grants and Muni fares, all of which have not rebounded to pre-pandemic levels.\u003c/p>\n\u003cfigure id=\"attachment_12075255\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075255\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-01-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-01-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-01-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-01-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">The J Church Muni line at Church and Market streets in San Francisco on March 3, 2026. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Since that time, the SFMTA has relied on federal, state and regional pandemic relief funding to stay in the black, but that money is set to run out this summer.\u003c/p>\n\u003cp>If the measure makes it to the November ballot and passes, property owners would be billed annually based on the type of property and square footage. Owners of single-family properties would need to pay $129 annually, multifamily property owners would owe $249 and owners of non-residential parcels would have to shell out $799, with additional tax levied if the properties exceed a certain square footage limit.\u003c/p>\n\u003cp>About $150 million of the revenue generated annually from this tax would be used to reduce Muni’s deficit, and about $10 million would pay for “marginal service quality improvements,” according to the SFMTA. The measure would expire in 15 years, and the tax amount would be annually adjusted for inflation.\u003c/p>\n\u003cp>Certain property owners would be exempted. Parcels or units owned by seniors who occupy that space as their primary residence wouldn’t pay, nor would occupants or owners of Single Room Occupancy (SRO) buildings. Non-profits, hospitals, museums and government-owned land would also be exempt under existing rules for property taxes.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>At a recent meeting of the San Francisco County Transportation Authority, District 2 Supervisor Stephen Sherrill said he was “broadly very supportive of this, despite concerns about some of the details.”\u003c/p>\n\u003cp>“Seniors being exempted generally makes sense, but was there any thought given to seniors who can definitely afford this, say in the 5,000-square-foot mansion properties?” Sherrill asked SFMTA staff.\u003c/p>\n\u003cp>SFMTA staff confirmed that all senior property owners, regardless of the extravagance of their property, would be exempt from the tax.\u003c/p>\n\u003cp>The language of the measure also allows a “pass-through,” where owners of single-family properties may pass up to 50% of the tax onto renters of rent-controlled units.\u003c/p>\n\u003cp>Sherrill noted that while senior property owners are exempt from the tax, senior renters could still be charged the pass-through.\u003c/p>\n\u003cp>SFMTA staff said they modeled this parcel tax off previous ones used by the San Francisco Unified School District.\u003c/p>\n\u003cp>“Throughout this process, what we were balancing was the need to avoid complexity,” SFMTA Director of Transportation Julie Kirschbaum said. “This is already going to be a very complex task to administer and deliver, as well as trying to make sure that we were focusing on the people who needed [the exemptions] the most.”\u003c/p>\n\u003cp>Kat Siegal, one of the measure’s proponents, said the parcel tax is one of the best stable funding mechanisms for public transit.\u003c/p>\n\u003cfigure id=\"attachment_12075260\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075260\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-26-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-26-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-26-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260303-MUNIFUNDINGKICKOFF-26-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A kickoff event for the “Stronger Muni for All” measure at Dolores Park in San Francisco on March 3, 2026. Supporters say the proposal would prevent major Muni service cuts as the transit system faces a budget shortfall. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“It doesn’t fluctuate with the economic situation the same way that a sales tax or a gross receipts tax might,” Siegal said.\u003c/p>\n\u003cp>Siegal acknowledged it is hard to ask voters to tax themselves twice in the November election to fund transit, but she said the costs would be far higher to everyone in the city if Muni reduced service.\u003c/p>\n\u003cp>”It’s a flat rate, $129 a year tax. So that’s pretty reasonable compared to the price of buying a car because your bus line isn’t there anymore,” Siegal said.\u003c/p>\n\u003cp>If voters approve just one of the two proposed taxes, Muni officials say it won’t be enough to prevent service cuts. The agency’s budget deficit is projected to be $344 million in fiscal year 2027, growing to $435 million in fiscal year 2030.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003ca href=\"https://www.kqed.org/news/12070685/campaign-to-avert-bay-area-public-transit-death-spiral-gets-underway\">The Connect Bay Area Act\u003c/a> would levy a 1-cent sales tax in San Francisco, and a half-cent sales tax in four other Bay Area counties, providing $155 million per year for the agency, but even with that additional funding, it wouldn’t close the full funding gap.\u003c/p>\n\u003cp>To make up the difference, the SFMTA also plans to reduce costs by further cutting vacant positions, optimizing maintenance shifts to reduce premium pay and scaling back the work it requests from other city departments, among other policy shifts. The agency also plans to generate more revenue by increasing meter rates and citation late penalties, along with eliminating the Clipper card fare discount, to name a few. Combined, these efforts are expected to contribute up to $42.5 million.\u003c/p>\n\u003cp>Dylan Fabris, the community and policy manager with the non-profit advocacy group San Francisco Transit Riders, said he would have preferred that the two ballot measures be merged into one, but the depth of Muni’s deficit, in particular, combined with that of other transit agencies, meant Muni also needs to “self-help.”\u003c/p>\n\u003cp>“It’s not one or the other. At the end of the day, we need both of these measures to pass to prevent catastrophic cuts,” Fabris said.\u003c/p>\n\u003cp>The Stronger Muni For All campaign has until July 6 to collect and submit just over 10,600 valid signatures to get the measure on the November ballot.\u003c/p>\n\u003cp>“ Structurally, we just need new funding, and it’s not coming from the federal government or the state government,” Siegal said. “We need to do it ourselves.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"slug": "its-san-franciscos-most-delayed-bus-for-riders-a-frustrating-problem-may-get-worse",
"title": "It’s San Francisco’s Most Delayed Bus. For Riders, a Frustrating Problem May Get Worse",
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"headTitle": "It’s San Francisco’s Most Delayed Bus. For Riders, a Frustrating Problem May Get Worse | KQED",
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"content": "\u003cp>Maria Castillo huddled under her umbrella on \u003ca href=\"https://www.kqed.org/news/tag/san-francisco\">San Francisco\u003c/a>’s Cortland Street as she waited for her bus in the frigid rain.\u003c/p>\n\u003cp>“It’s so cold right now,” the 56-year-old told KQED in Spanish earlier this month, drawing her two-wheeled cart full of cleaning supplies close. “I’m dealing with a lot of cold.”\u003c/p>\n\u003cp>Castillo, who lives in the Bayview neighborhood, relies on \u003ca href=\"https://www.kqed.org/news/tag/san-francisco-muni\">Muni\u003c/a>’s 67-Bernal Heights route to reach her house cleaning job by Precita Park. She often sees familiar faces on the squat, 30-foot bus, which snakes up and around Bernal Heights Park and down to the 24th Street Mission BART station.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The friendliness of the passengers and drivers usually makes for a calm morning commute. But on days like these, she’s frustrated when the bus keeps her waiting.\u003c/p>\n\u003cp>“The only problem is the delay,” Castillo said. “Sometimes half an hour passes.”\u003c/p>\n\u003cp>Castillo’s experience on the 67 bus — a hilly loop that takes just 25 minutes to complete and serves public housing on Ellsworth Street as well as the Alemany Farmer’s Market — is not out of the ordinary. The route is the most likely to be delayed, with 1 in 5 buses departing “very late,” according to the San Francisco Municipal Transportation Agency’s on-time performance dashboard.\u003c/p>\n\u003cfigure id=\"attachment_12073742\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073742\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Maria Castillo rides aboard the 67 Bernal Heights bus in San Francisco on Feb. 18, 2026. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>In fact, only 40% of the route’s buses were on time between October 2024 and October 2025, according to the dashboard. That’s a far cry from the 85% goal set by a voter mandate in 1999 with \u003ca href=\"https://www.spur.org/publications/voter-guide/2007-11-01/proposition-muni-reform\">Proposition E\u003c/a>, which created SFMTA.\u003c/p>\n\u003cp>“I noticed there’s a gap between pickups,” said Gil Diaz, 42, who catches the bus from the same corner as Castillo to connect to 24th Street BART as part of his morning commute. “If I miss one bus, I could be waiting 20–30 minutes for the next one, maybe longer. I get that anxiety like, oh, every minute is counting, because it’s going to affect the next bus.”\u003c/p>\n\u003cp>The SFMTA attributed the delays to the sharp turns and treacherously tight streets that the 67 navigates as it inches along Bernal Heights Boulevard. More slowdowns come from traffic around 24th Street. The agency denied that operator shortages or vehicle availability were responsible for service issues.\u003c/p>\n\u003cp>“We’re always trying to improve,” said Brent Jones, SFMTA’s director of transit. “People should know that we are always working to expand our service, to make it efficient. Even at times where we have budgetary constraints, we are already thinking about what building back better looks like.”[aside postID=news_12071026 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-023_qed.jpg']Those looming budget cuts threaten to make waits for the 67 \u003ca href=\"https://www.sfmta.com/project-updates/approaches-possible-muni-service-cuts\">longer\u003c/a> or eliminate the route entirely. Because of exhausted state and federal funding, rising costs, and lower fare and parking revenue, the agency faces a $322 million budget deficit beginning in July, one that will continue to grow over the next five years.\u003c/p>\n\u003cp>In addition to a wide range of street safety, maintenance and staff reductions, SFMTA said it will be forced to reduce Muni service if that budget gap isn’t plugged.\u003c/p>\n\u003cp>The agency’s worst-case scenario includes suspending up to \u003ca href=\"https://media.api.sf.gov/documents/Muni_Funding_Working_Group_November_13_Meeting_Slides_-_Service_Cuts_Options.pdf\">12 low-ridership routes\u003c/a> without parallel service in hilly neighborhoods of the city, including the 67. While the route serves a modest \u003ca href=\"https://www.sfmta.com/reports/average-daily-muni-boardings-route-and-month-pre-pandemic-present\">800 \u003c/a>daily riders, they represent a diverse swath of residents — many of whom live on the steep streets above Alemany Boulevard or near Bernal Heights Park, and who rely on the bus to navigate the area’s sharp grades.\u003c/p>\n\u003cp>“That’s the trade-off,” said Jaime Viloria, outreach manager for advocacy group SF Transit Riders. “Do you just put all the resources on your core services with the most usage, or do you spread it around a little bit more? You make those choices about which communities get their transit and which ones don’t. That’s the difficult part of what the SFMTA has to do.”\u003c/p>\n\u003cp>As SFMTA looks to strike that balance, Jones said that for the most part, the agency has moved away from using schedules to measure the reliability of its service, especially for its busier trains and buses.\u003c/p>\n\u003cp>Since the pandemic, about half of all city transit switched from tracking specific departure times to what transit agencies call “headway management” — a frequency-based system that prioritizes even space between buses, instead of keeping them on a schedule.\u003c/p>\n\u003cfigure id=\"attachment_12073740\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073740\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Muni driver Hannibal Thompson is reflected in a rearview mirror as he operates the 67 Bernal Heights bus in San Francisco on Feb. 18, 2026. The route is among those with the most persistent delays, according to Muni performance data. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The idea is to create fewer gaps in service between buses and to avoid having buses bunch up at a stop at the same time, leaving future riders stranded. Passengers on high-volume lines should expect buses and trains to come at regular intervals, instead of at fixed times.\u003c/p>\n\u003cp>According to the SFMTA, the agency averages an 85% to 87% headway adherence rate. Data for January 2026, the most recent made available to KQED, shows that the 38R-Geary, the 28R-19th Avenue and the 14R-Mission — all Rapid routes that served a combined 54,100 riders daily in December 2025 — averaged higher than 90% adherence to their headway targets.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" title=\"Headway Adherence by Route, January 2026\" aria-label=\"Table\" id=\"datawrapper-chart-a91bS\" src=\"https://datawrapper.dwcdn.net/a91bS/4/\" scrolling=\"no\" frameborder=\"0\" style=\"border: none;\" width=\"600\" height=\"483\" data-external=\"1\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>By comparison, SFMTA’s lower-volume Muni buses, such as the 67, still run on the old schedule system. Collectively, only 56% of those buses departed on time between October 2024 and October 2025.\u003c/p>\n\u003cp>The agency acknowledged that headway data is not included on the city’s public transit performance dashboard and that Muni’s “percentage of trips with service gaps” \u003ca href=\"https://www.sfgov.org/scorecards/transportation/service-gaps\">data\u003c/a>, which formerly tracked headway arrivals, has not been published \u003ca href=\"https://www.sfmta.com/reports/percentage-muni-trips-service-gaps-archived-metric\">publicly\u003c/a> since 2021.\u003c/p>\n\u003cp>Agency spokesperson Michael Roccaforte noted that SFMTA has other ways of sharing its results — including reporting to the Board of Directors and other public meetings.\u003c/p>\n\u003cp>While SFMTA and city leaders are committed to avoiding service cuts, officials face a funding quagmire that’s growing each year. Although \u003ca href=\"https://www.kqed.org/news/12073891/newsom-signs-590-million-loan-to-avert-drastic-bay-area-transit-cuts\">Gov. Gavin Newsom authorized a $590 million bridge loan\u003c/a> to Bay Area transit agencies in early February, that money will be split between the region’s operators — and is only a stopgap before the coming fiscal cliff.\u003c/p>\n\u003cfigure id=\"attachment_12073739\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073739\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mano Ram, a Belmont resident, stands beneath a 67 Bernal Heights bus shelter near the Alemany Apartments in Bernal Heights, San Francisco, on Feb. 18, 2026. Ram commutes by transit from Belmont to his job as a security guard at the Alemany Apartments. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>State officials have pushed for a \u003ca href=\"https://www.kqed.org/news/12032607/first-look-at-2026-tax-proposal-to-keep-bay-area-transit-running\">regional transit tax\u003c/a> to fund the Bay Area’s largest transit agencies — BART, Caltrain, Muni and AC Transit. The measure proposes a 1% sales tax increase in San Francisco and a 0.5% increase in Alameda, San Mateo, Contra Costa and Santa Clara counties. SFMTA is expected to see about $155 million in revenue from that tax each year.\u003c/p>\n\u003cp>And in November, San Francisco residents will vote on a parcel tax to shore up SFMTA funding, which is expected to generate more than \u003ca href=\"https://www.sfmta.com/tl/media/44175/download?inline\">$180 million\u003c/a> yearly to address the deficit.\u003c/p>\n\u003cp>If passed, the stabilizing effects of these measures would ripple across the Bay Area for some transit riders.\u003c/p>\n\u003cp>Mano Ram is the area director for security at the Alemany Apartments public housing complex. To reach his home in Belmont, he rides the 67 to 24th Street BART, which connects him to Caltrain through Millbrae. Sometimes, delays leave him stranded for 45 minutes to over an hour, resulting in a two-hour commute to travel 20 miles.\u003c/p>\n\u003cp>Still, he said, without the bus, “I would be stuck. I would have to rent a car.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Maria Castillo huddled under her umbrella on \u003ca href=\"https://www.kqed.org/news/tag/san-francisco\">San Francisco\u003c/a>’s Cortland Street as she waited for her bus in the frigid rain.\u003c/p>\n\u003cp>“It’s so cold right now,” the 56-year-old told KQED in Spanish earlier this month, drawing her two-wheeled cart full of cleaning supplies close. “I’m dealing with a lot of cold.”\u003c/p>\n\u003cp>Castillo, who lives in the Bayview neighborhood, relies on \u003ca href=\"https://www.kqed.org/news/tag/san-francisco-muni\">Muni\u003c/a>’s 67-Bernal Heights route to reach her house cleaning job by Precita Park. She often sees familiar faces on the squat, 30-foot bus, which snakes up and around Bernal Heights Park and down to the 24th Street Mission BART station.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The friendliness of the passengers and drivers usually makes for a calm morning commute. But on days like these, she’s frustrated when the bus keeps her waiting.\u003c/p>\n\u003cp>“The only problem is the delay,” Castillo said. “Sometimes half an hour passes.”\u003c/p>\n\u003cp>Castillo’s experience on the 67 bus — a hilly loop that takes just 25 minutes to complete and serves public housing on Ellsworth Street as well as the Alemany Farmer’s Market — is not out of the ordinary. The route is the most likely to be delayed, with 1 in 5 buses departing “very late,” according to the San Francisco Municipal Transportation Agency’s on-time performance dashboard.\u003c/p>\n\u003cfigure id=\"attachment_12073742\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073742\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_015-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Maria Castillo rides aboard the 67 Bernal Heights bus in San Francisco on Feb. 18, 2026. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>In fact, only 40% of the route’s buses were on time between October 2024 and October 2025, according to the dashboard. That’s a far cry from the 85% goal set by a voter mandate in 1999 with \u003ca href=\"https://www.spur.org/publications/voter-guide/2007-11-01/proposition-muni-reform\">Proposition E\u003c/a>, which created SFMTA.\u003c/p>\n\u003cp>“I noticed there’s a gap between pickups,” said Gil Diaz, 42, who catches the bus from the same corner as Castillo to connect to 24th Street BART as part of his morning commute. “If I miss one bus, I could be waiting 20–30 minutes for the next one, maybe longer. I get that anxiety like, oh, every minute is counting, because it’s going to affect the next bus.”\u003c/p>\n\u003cp>The SFMTA attributed the delays to the sharp turns and treacherously tight streets that the 67 navigates as it inches along Bernal Heights Boulevard. More slowdowns come from traffic around 24th Street. The agency denied that operator shortages or vehicle availability were responsible for service issues.\u003c/p>\n\u003cp>“We’re always trying to improve,” said Brent Jones, SFMTA’s director of transit. “People should know that we are always working to expand our service, to make it efficient. Even at times where we have budgetary constraints, we are already thinking about what building back better looks like.”\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Those looming budget cuts threaten to make waits for the 67 \u003ca href=\"https://www.sfmta.com/project-updates/approaches-possible-muni-service-cuts\">longer\u003c/a> or eliminate the route entirely. Because of exhausted state and federal funding, rising costs, and lower fare and parking revenue, the agency faces a $322 million budget deficit beginning in July, one that will continue to grow over the next five years.\u003c/p>\n\u003cp>In addition to a wide range of street safety, maintenance and staff reductions, SFMTA said it will be forced to reduce Muni service if that budget gap isn’t plugged.\u003c/p>\n\u003cp>The agency’s worst-case scenario includes suspending up to \u003ca href=\"https://media.api.sf.gov/documents/Muni_Funding_Working_Group_November_13_Meeting_Slides_-_Service_Cuts_Options.pdf\">12 low-ridership routes\u003c/a> without parallel service in hilly neighborhoods of the city, including the 67. While the route serves a modest \u003ca href=\"https://www.sfmta.com/reports/average-daily-muni-boardings-route-and-month-pre-pandemic-present\">800 \u003c/a>daily riders, they represent a diverse swath of residents — many of whom live on the steep streets above Alemany Boulevard or near Bernal Heights Park, and who rely on the bus to navigate the area’s sharp grades.\u003c/p>\n\u003cp>“That’s the trade-off,” said Jaime Viloria, outreach manager for advocacy group SF Transit Riders. “Do you just put all the resources on your core services with the most usage, or do you spread it around a little bit more? You make those choices about which communities get their transit and which ones don’t. That’s the difficult part of what the SFMTA has to do.”\u003c/p>\n\u003cp>As SFMTA looks to strike that balance, Jones said that for the most part, the agency has moved away from using schedules to measure the reliability of its service, especially for its busier trains and buses.\u003c/p>\n\u003cp>Since the pandemic, about half of all city transit switched from tracking specific departure times to what transit agencies call “headway management” — a frequency-based system that prioritizes even space between buses, instead of keeping them on a schedule.\u003c/p>\n\u003cfigure id=\"attachment_12073740\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073740\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_011-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Muni driver Hannibal Thompson is reflected in a rearview mirror as he operates the 67 Bernal Heights bus in San Francisco on Feb. 18, 2026. The route is among those with the most persistent delays, according to Muni performance data. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The idea is to create fewer gaps in service between buses and to avoid having buses bunch up at a stop at the same time, leaving future riders stranded. Passengers on high-volume lines should expect buses and trains to come at regular intervals, instead of at fixed times.\u003c/p>\n\u003cp>According to the SFMTA, the agency averages an 85% to 87% headway adherence rate. Data for January 2026, the most recent made available to KQED, shows that the 38R-Geary, the 28R-19th Avenue and the 14R-Mission — all Rapid routes that served a combined 54,100 riders daily in December 2025 — averaged higher than 90% adherence to their headway targets.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" title=\"Headway Adherence by Route, January 2026\" aria-label=\"Table\" id=\"datawrapper-chart-a91bS\" src=\"https://datawrapper.dwcdn.net/a91bS/4/\" scrolling=\"no\" frameborder=\"0\" style=\"border: none;\" width=\"600\" height=\"483\" data-external=\"1\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>By comparison, SFMTA’s lower-volume Muni buses, such as the 67, still run on the old schedule system. Collectively, only 56% of those buses departed on time between October 2024 and October 2025.\u003c/p>\n\u003cp>The agency acknowledged that headway data is not included on the city’s public transit performance dashboard and that Muni’s “percentage of trips with service gaps” \u003ca href=\"https://www.sfgov.org/scorecards/transportation/service-gaps\">data\u003c/a>, which formerly tracked headway arrivals, has not been published \u003ca href=\"https://www.sfmta.com/reports/percentage-muni-trips-service-gaps-archived-metric\">publicly\u003c/a> since 2021.\u003c/p>\n\u003cp>Agency spokesperson Michael Roccaforte noted that SFMTA has other ways of sharing its results — including reporting to the Board of Directors and other public meetings.\u003c/p>\n\u003cp>While SFMTA and city leaders are committed to avoiding service cuts, officials face a funding quagmire that’s growing each year. Although \u003ca href=\"https://www.kqed.org/news/12073891/newsom-signs-590-million-loan-to-avert-drastic-bay-area-transit-cuts\">Gov. Gavin Newsom authorized a $590 million bridge loan\u003c/a> to Bay Area transit agencies in early February, that money will be split between the region’s operators — and is only a stopgap before the coming fiscal cliff.\u003c/p>\n\u003cfigure id=\"attachment_12073739\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073739\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/021826_LATEBUSES-_GH_010-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mano Ram, a Belmont resident, stands beneath a 67 Bernal Heights bus shelter near the Alemany Apartments in Bernal Heights, San Francisco, on Feb. 18, 2026. Ram commutes by transit from Belmont to his job as a security guard at the Alemany Apartments. \u003ccite>(Gustavo Hernandez/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>State officials have pushed for a \u003ca href=\"https://www.kqed.org/news/12032607/first-look-at-2026-tax-proposal-to-keep-bay-area-transit-running\">regional transit tax\u003c/a> to fund the Bay Area’s largest transit agencies — BART, Caltrain, Muni and AC Transit. The measure proposes a 1% sales tax increase in San Francisco and a 0.5% increase in Alameda, San Mateo, Contra Costa and Santa Clara counties. SFMTA is expected to see about $155 million in revenue from that tax each year.\u003c/p>\n\u003cp>And in November, San Francisco residents will vote on a parcel tax to shore up SFMTA funding, which is expected to generate more than \u003ca href=\"https://www.sfmta.com/tl/media/44175/download?inline\">$180 million\u003c/a> yearly to address the deficit.\u003c/p>\n\u003cp>If passed, the stabilizing effects of these measures would ripple across the Bay Area for some transit riders.\u003c/p>\n\u003cp>Mano Ram is the area director for security at the Alemany Apartments public housing complex. To reach his home in Belmont, he rides the 67 to 24th Street BART, which connects him to Caltrain through Millbrae. Sometimes, delays leave him stranded for 45 minutes to over an hour, resulting in a two-hour commute to travel 20 miles.\u003c/p>\n\u003cp>Still, he said, without the bus, “I would be stuck. I would have to rent a car.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>As a fire at a \u003ca href=\"https://www.kqed.org/pge\">PG&E\u003c/a> substation plunged a third of \u003ca href=\"https://www.kqed.org/news/tag/san-francisco\">San Francisco\u003c/a> into darkness on the evening of Dec. 20, one of the city’s 911 dispatchers sat on hold with Waymo’s first responder hotline for 53 minutes.\u003c/p>\n\u003cp>The company’s systems had become overwhelmed with requests from the more than 1,500 confused robotaxis trying to navigate intersections without functioning traffic signals, rendering them inoperable for two minutes or more.\u003c/p>\n\u003cp>How the stalled Waymos complicated the city’s emergency response efforts and what measures the company is putting in place to prevent service stoppages during a future emergency were the subject of a meeting of the city’s Land Use and Transportation Committee on Monday.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>In it, representatives from city departments revealed the severity of Waymo’s service outage and its effect on the city, which lasted overnight and into the next day.\u003c/p>\n\u003cp>Department of Emergency Management Executive Director Mary Ellen Carroll, whose department staffs the city’s 911 dispatch center, said she lost sleep over the incident.\u003c/p>\n\u003cp>“ I definitely stay awake at night thinking about things that could happen and how do we integrate this new technology into our emergency response,” Carroll told city supervisors.\u003c/p>\n\u003cfigure id=\"attachment_12075233\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075233\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WaymoOutageReport-24-BL_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WaymoOutageReport-24-BL_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WaymoOutageReport-24-BL_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WaymoOutageReport-24-BL_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mary Ellen Carroll, executive director of the San Francisco Department of Emergency Management, speaks during a Board of Supervisors hearing on Waymo’s emergency operations at City Hall in San Francisco on March 2, 2026. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Broadly, representatives from Waymo apologized for the inconveniences their vehicles caused that day and said they were putting in place safeguards to prevent a similar service outage from happening again.\u003c/p>\n\u003cp>“ I want to be very clear that Waymo takes full responsibility for the communication gaps that occurred that evening,” said Sam Cooper, the program manager for incident response at Waymo.\u003c/p>\n\u003cp>But it did little to mollify some supervisors, who expressed ire over stalled Waymos blocking intersections and the path of emergency vehicles, a problem that sometimes required intervention by first responders. The hearing came just a day after a \u003ca href=\"https://www.axios.com/local/austin/2026/03/02/waymo-vehicle-blocks-ems-austin-mass-shooting\">Waymo blocked an ambulance\u003c/a> responding to a mass shooting in Austin, Texas.\u003c/p>\n\u003cp>Patrick Rabbitt, the deputy chief of operations for the San Francisco Fire Department, said firefighters can call Waymo and request a remote operator to move a stalled vehicle, but they can’t always reach the company by phone, and sometimes the remote operators are unable to move the vehicle, requiring first responders to do it themselves.[aside postID=news_12074861 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250730-waymofile_00306_TV_qed.jpg']Waymo spokesperson Ethan Teicher told KQED Waymo is aware of 62 manual retrievals of its stalled vehicles during the blackout, which were done by Waymo’s own roadside assistance or tow trucks. In two instances, he said, first responders had to manually move a Waymo.\u003c/p>\n\u003cp>Carroll and other city leaders lamented that when that happens, it forces valuable first responders to become “default roadside assistance.”\u003c/p>\n\u003cp>“ Anything that brings a high volume of calls to 911 can delay our response time for people that have true life-and-death situations,” Caroll said.\u003c/p>\n\u003cp>The main reason for the service stoppage, according to Waymo, was a high number of remote assistance requests generated by the vehicles attempting to navigate intersections without functioning streetlights, although the company did note that its vehicles traversed 7,000 darkened intersections during the blackout without incident.\u003c/p>\n\u003cp>The cars idled as they waited for their remote assistance requests to be fulfilled.\u003c/p>\n\u003cp>Remote assistance requests are handled by operators located in countries as far away as the Philippines, who can provide guidance to the autonomous vehicles. The company said it currently employs 70 remote operators, who are responsible for handling requests from its fleet of about 3,000 vehicles across the country.\u003c/p>\n\u003cp>San Francisco Supervisor Bilal Mahmood was incredulous that Waymo representatives didn’t think the location or number of remote operators would be an issue in future emergencies.\u003c/p>\n\u003cp>“If we’re reliant in an emergency situation on operators in the Philippines to have to assess the condition here, how can you explain or justify that?” Mahmood asked.\u003c/p>\n\u003cfigure id=\"attachment_12075118\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075118\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-30-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-30-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-30-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-30-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Chinmay Jain, director of product management at Waymo, speaks during a Board of Supervisors hearing on Waymo’s emergency operations at City Hall in San Francisco on March 2, 2026. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Chinmay Jain, Waymo’s director of product management, said the location of the remote assistants “had no implications” in the San Francisco power outage.\u003c/p>\n\u003cp>“ We do a very detailed analysis on the demand for such requests, and hence, have these dynamic systems where we can increase the supply of remote assistance accordingly,” Jain said.\u003c/p>\n\u003cp>But Cooper said the company did change its practices in response to the December outage in other ways. Waymo rolled out fleet-wide updates that allow its vehicles to better navigate intersections without working traffic signals, revised how its operations team responds to power outage events, and improved its staffing capabilities during significant incidents, he said.\u003c/p>\n\u003cp>But the representatives largely dodged questions from supervisors seeking explicit commitments. Cooper said he could not provide numbers at the time on the number of additional staff the company had hired to handle surges.\u003c/p>\n\u003cp>Both the San Francisco Department of Emergency Management and Fire Department recommended integrating their “avoid the area” notifications with Waymo software to prevent the driverless cars from entering emergency response zones, but Cooper said he couldn’t commit to that in the meeting.\u003c/p>\n\u003cfigure id=\"attachment_12075116\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075116\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-13-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-13-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-13-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-13-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Gig workers, union members and labor advocates fill a Board of Supervisors meeting at City Hall in San Francisco on March 2, 2026, to discuss Waymo’s emergency operations following a December power outage that left the company’s autonomous vehicles stalled on city streets. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“ We’re absolutely willing to have the conversations at the conclusion of this hearing to make sure that we are hearing everyone on the table,” he said.\u003c/p>\n\u003cp>Local unions and gig workers for Uber and Lyft hosted a rally on the steps of City Hall before the meeting, calling for greater regulation of Waymo.\u003c/p>\n\u003cp>“ We just want to be part of the conversation and make sure that these vehicles operate safely in emergencies. We can’t have roads being blocked,” said Sam Gebler, the president of San Francisco Firefighters Local 798.\u003c/p>\n\u003cp>The meeting also featured lengthy public comment with many speakers largely expressing their opposition to Waymo over safety and other concerns.\u003c/p>\n\u003cp>Kristin Hardy, the regional vice president of SEIU 1021, read a statement written by her daughter, who said her dog, Leo, was hit and killed by a Waymo in the city’s Western Addition neighborhood.\u003c/p>\n\u003cfigure id=\"attachment_12075120\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075120\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-42-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-42-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-42-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-42-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Kristin Hardy, region vice president for SEIU 1021, speaks on behalf of her daughter, Kayla Craig, whose dog, Leo, had to be put down after being hit by a Waymo, during a Board of Supervisors hearing on Waymo’s emergency operations at City Hall in San Francisco on March 2, 2026. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“When a self-driving car makes a mistake, who suffers? Not the company, not the executives, the community does. Safety should never come second. It should never be tested on real people in real time,” Hardy said.\u003c/p>\n\u003cp>Waymo said its vehicles have shown an 88% reduction in serious injury-or-worse crashes compared to human drivers in San Francisco.\u003c/p>\n\u003cp>That safety record, however, came into question last year when \u003ca href=\"https://www.kqed.org/news/12062777/san-francisco-supervisor-calls-for-robotaxi-reform-after-waymo-kills-neighborhood-cat\">one of its vehicles ran over a beloved bodega cat in the city’s Mission District\u003c/a>.[aside postID=news_12071764 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/WaymoLosAngelesGetty.jpg']The incident sparked calls by city Supervisor Jackie Fielder for more local control over autonomous vehicle regulations, but she has yet to introduce a resolution that could drive that process forward. Most of the jurisdiction for regulating Waymo currently sits with state agencies, not San Francisco.\u003c/p>\n\u003cp>Casting a long shadow over the meeting is AB 1777, a 2024 state law that by July 1 of this year will require, among other things, that autonomous vehicle operators staff a phone line that allows first responders to reach a human operator within \u003ca href=\"https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202320240AB1777\">30 seconds\u003c/a>.\u003c/p>\n\u003cp>“The gulf between the 30 seconds that the law requires and the 50 minutes that we heard about today is massive,” Mahmood said. “The results of today show that there are dire consequences if we don’t get public safety right.”\u003c/p>\n\u003cp>Speaking to KQED on Tuesday at a separate event, Supervisor Myrna Melgar said she was “disappointed that Waymo had no answers at all.”\u003c/p>\n\u003cp>“ I feel like their whole support infrastructure — it is not adequate for disaster preparedness,” Melgar said. “It’s adequate for the day-to-day. So I hope this prompts them to rethink that.”\u003c/p>\n\u003cp>\u003cem>Editor’s Note: This story was updated to clarify the number of times first responders had to manually move a Waymo during the December power outage.\u003c/em>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>As a fire at a \u003ca href=\"https://www.kqed.org/pge\">PG&E\u003c/a> substation plunged a third of \u003ca href=\"https://www.kqed.org/news/tag/san-francisco\">San Francisco\u003c/a> into darkness on the evening of Dec. 20, one of the city’s 911 dispatchers sat on hold with Waymo’s first responder hotline for 53 minutes.\u003c/p>\n\u003cp>The company’s systems had become overwhelmed with requests from the more than 1,500 confused robotaxis trying to navigate intersections without functioning traffic signals, rendering them inoperable for two minutes or more.\u003c/p>\n\u003cp>How the stalled Waymos complicated the city’s emergency response efforts and what measures the company is putting in place to prevent service stoppages during a future emergency were the subject of a meeting of the city’s Land Use and Transportation Committee on Monday.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>In it, representatives from city departments revealed the severity of Waymo’s service outage and its effect on the city, which lasted overnight and into the next day.\u003c/p>\n\u003cp>Department of Emergency Management Executive Director Mary Ellen Carroll, whose department staffs the city’s 911 dispatch center, said she lost sleep over the incident.\u003c/p>\n\u003cp>“ I definitely stay awake at night thinking about things that could happen and how do we integrate this new technology into our emergency response,” Carroll told city supervisors.\u003c/p>\n\u003cfigure id=\"attachment_12075233\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075233\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WaymoOutageReport-24-BL_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WaymoOutageReport-24-BL_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WaymoOutageReport-24-BL_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WaymoOutageReport-24-BL_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Mary Ellen Carroll, executive director of the San Francisco Department of Emergency Management, speaks during a Board of Supervisors hearing on Waymo’s emergency operations at City Hall in San Francisco on March 2, 2026. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Broadly, representatives from Waymo apologized for the inconveniences their vehicles caused that day and said they were putting in place safeguards to prevent a similar service outage from happening again.\u003c/p>\n\u003cp>“ I want to be very clear that Waymo takes full responsibility for the communication gaps that occurred that evening,” said Sam Cooper, the program manager for incident response at Waymo.\u003c/p>\n\u003cp>But it did little to mollify some supervisors, who expressed ire over stalled Waymos blocking intersections and the path of emergency vehicles, a problem that sometimes required intervention by first responders. The hearing came just a day after a \u003ca href=\"https://www.axios.com/local/austin/2026/03/02/waymo-vehicle-blocks-ems-austin-mass-shooting\">Waymo blocked an ambulance\u003c/a> responding to a mass shooting in Austin, Texas.\u003c/p>\n\u003cp>Patrick Rabbitt, the deputy chief of operations for the San Francisco Fire Department, said firefighters can call Waymo and request a remote operator to move a stalled vehicle, but they can’t always reach the company by phone, and sometimes the remote operators are unable to move the vehicle, requiring first responders to do it themselves.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Waymo spokesperson Ethan Teicher told KQED Waymo is aware of 62 manual retrievals of its stalled vehicles during the blackout, which were done by Waymo’s own roadside assistance or tow trucks. In two instances, he said, first responders had to manually move a Waymo.\u003c/p>\n\u003cp>Carroll and other city leaders lamented that when that happens, it forces valuable first responders to become “default roadside assistance.”\u003c/p>\n\u003cp>“ Anything that brings a high volume of calls to 911 can delay our response time for people that have true life-and-death situations,” Caroll said.\u003c/p>\n\u003cp>The main reason for the service stoppage, according to Waymo, was a high number of remote assistance requests generated by the vehicles attempting to navigate intersections without functioning streetlights, although the company did note that its vehicles traversed 7,000 darkened intersections during the blackout without incident.\u003c/p>\n\u003cp>The cars idled as they waited for their remote assistance requests to be fulfilled.\u003c/p>\n\u003cp>Remote assistance requests are handled by operators located in countries as far away as the Philippines, who can provide guidance to the autonomous vehicles. The company said it currently employs 70 remote operators, who are responsible for handling requests from its fleet of about 3,000 vehicles across the country.\u003c/p>\n\u003cp>San Francisco Supervisor Bilal Mahmood was incredulous that Waymo representatives didn’t think the location or number of remote operators would be an issue in future emergencies.\u003c/p>\n\u003cp>“If we’re reliant in an emergency situation on operators in the Philippines to have to assess the condition here, how can you explain or justify that?” Mahmood asked.\u003c/p>\n\u003cfigure id=\"attachment_12075118\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075118\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-30-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-30-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-30-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-30-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Chinmay Jain, director of product management at Waymo, speaks during a Board of Supervisors hearing on Waymo’s emergency operations at City Hall in San Francisco on March 2, 2026. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Chinmay Jain, Waymo’s director of product management, said the location of the remote assistants “had no implications” in the San Francisco power outage.\u003c/p>\n\u003cp>“ We do a very detailed analysis on the demand for such requests, and hence, have these dynamic systems where we can increase the supply of remote assistance accordingly,” Jain said.\u003c/p>\n\u003cp>But Cooper said the company did change its practices in response to the December outage in other ways. Waymo rolled out fleet-wide updates that allow its vehicles to better navigate intersections without working traffic signals, revised how its operations team responds to power outage events, and improved its staffing capabilities during significant incidents, he said.\u003c/p>\n\u003cp>But the representatives largely dodged questions from supervisors seeking explicit commitments. Cooper said he could not provide numbers at the time on the number of additional staff the company had hired to handle surges.\u003c/p>\n\u003cp>Both the San Francisco Department of Emergency Management and Fire Department recommended integrating their “avoid the area” notifications with Waymo software to prevent the driverless cars from entering emergency response zones, but Cooper said he couldn’t commit to that in the meeting.\u003c/p>\n\u003cfigure id=\"attachment_12075116\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075116\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-13-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-13-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-13-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-13-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Gig workers, union members and labor advocates fill a Board of Supervisors meeting at City Hall in San Francisco on March 2, 2026, to discuss Waymo’s emergency operations following a December power outage that left the company’s autonomous vehicles stalled on city streets. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“ We’re absolutely willing to have the conversations at the conclusion of this hearing to make sure that we are hearing everyone on the table,” he said.\u003c/p>\n\u003cp>Local unions and gig workers for Uber and Lyft hosted a rally on the steps of City Hall before the meeting, calling for greater regulation of Waymo.\u003c/p>\n\u003cp>“ We just want to be part of the conversation and make sure that these vehicles operate safely in emergencies. We can’t have roads being blocked,” said Sam Gebler, the president of San Francisco Firefighters Local 798.\u003c/p>\n\u003cp>The meeting also featured lengthy public comment with many speakers largely expressing their opposition to Waymo over safety and other concerns.\u003c/p>\n\u003cp>Kristin Hardy, the regional vice president of SEIU 1021, read a statement written by her daughter, who said her dog, Leo, was hit and killed by a Waymo in the city’s Western Addition neighborhood.\u003c/p>\n\u003cfigure id=\"attachment_12075120\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12075120\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-42-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-42-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-42-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/03/260302-WAYMOOUTAGEREPORT-42-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Kristin Hardy, region vice president for SEIU 1021, speaks on behalf of her daughter, Kayla Craig, whose dog, Leo, had to be put down after being hit by a Waymo, during a Board of Supervisors hearing on Waymo’s emergency operations at City Hall in San Francisco on March 2, 2026. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“When a self-driving car makes a mistake, who suffers? Not the company, not the executives, the community does. Safety should never come second. It should never be tested on real people in real time,” Hardy said.\u003c/p>\n\u003cp>Waymo said its vehicles have shown an 88% reduction in serious injury-or-worse crashes compared to human drivers in San Francisco.\u003c/p>\n\u003cp>That safety record, however, came into question last year when \u003ca href=\"https://www.kqed.org/news/12062777/san-francisco-supervisor-calls-for-robotaxi-reform-after-waymo-kills-neighborhood-cat\">one of its vehicles ran over a beloved bodega cat in the city’s Mission District\u003c/a>.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>The incident sparked calls by city Supervisor Jackie Fielder for more local control over autonomous vehicle regulations, but she has yet to introduce a resolution that could drive that process forward. Most of the jurisdiction for regulating Waymo currently sits with state agencies, not San Francisco.\u003c/p>\n\u003cp>Casting a long shadow over the meeting is AB 1777, a 2024 state law that by July 1 of this year will require, among other things, that autonomous vehicle operators staff a phone line that allows first responders to reach a human operator within \u003ca href=\"https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202320240AB1777\">30 seconds\u003c/a>.\u003c/p>\n\u003cp>“The gulf between the 30 seconds that the law requires and the 50 minutes that we heard about today is massive,” Mahmood said. “The results of today show that there are dire consequences if we don’t get public safety right.”\u003c/p>\n\u003cp>Speaking to KQED on Tuesday at a separate event, Supervisor Myrna Melgar said she was “disappointed that Waymo had no answers at all.”\u003c/p>\n\u003cp>“ I feel like their whole support infrastructure — it is not adequate for disaster preparedness,” Melgar said. “It’s adequate for the day-to-day. So I hope this prompts them to rethink that.”\u003c/p>\n\u003cp>\u003cem>Editor’s Note: This story was updated to clarify the number of times first responders had to manually move a Waymo during the December power outage.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>San Francisco supervisors want Waymo to explain why a \u003ca href=\"https://www.kqed.org/news/12068177/pge-outage-leaves-130000-across-san-francisco-without-power\">widespread power outage\u003c/a> last December caused a mass-stranding of their robotaxis, and what they’re doing to prevent future meltdowns.\u003c/p>\n\u003cp>Calling for greater accountability, San Francisco District 5 Supervisor Bilal Mahmood told the company to report to City Hall on Monday and explain what caused vehicles to fail during the mass blackout.\u003c/p>\n\u003cp>“The purpose of the hearing is to get answers from Waymo about what were the causes of the technical failure for some of their vehicles that day,” Mahmood said, “and simultaneously, what are they doing to prevent this from happening again.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>On Dec. 20, a fire at a PG&E substation plunged over 130,000 of the utility’s customers — about a third of the city — into darkness. The blackout also disabled many of the city’s traffic lights, which in turn rendered many of Waymo’s self-driving cars nonfunctional.\u003c/p>\n\u003cp>The cars idled in the streets and blocked traffic as the company’s network became overwhelmed with assistance requests from the robotic cars. Waymo’s outage lasted into the next day, while some San Franciscans remained without power for days longer.\u003c/p>\n\u003cfigure id=\"attachment_12040902\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12040902\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/GETTYIMAGES-1788126569-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/GETTYIMAGES-1788126569-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/GETTYIMAGES-1788126569-KQED-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/GETTYIMAGES-1788126569-KQED-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/GETTYIMAGES-1788126569-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/GETTYIMAGES-1788126569-KQED-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/GETTYIMAGES-1788126569-KQED-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A Waymo autonomous vehicle on Steiner Street in San Francisco on Nov. 17, 2023. \u003ccite>(Jason Henry/AFP via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Mahmood, who recalls seeing traffic snarled as the robotaxis blocked darkened intersections in the city, said the impaired Waymo’s complicated emergency response efforts.\u003c/p>\n\u003cp>“ The stalled Waymos were actually disrupting emergency vehicles from accessing the PG&E substation that caused the fire in the first place,” said Mahmood, who is sponsoring Monday’s meeting of the Land Use and Transportation Committee, where Waymo is set to report.\u003c/p>\n\u003cp>Waymo did not respond to KQED’s request for comment. But, \u003ca href=\"https://waymo.com/blog/2025/12/autonomously-navigating-the-real-world\">in a blog post\u003c/a> shortly after the incident, representatives from the company said its cars successfully traversed over 7,000 dark signals during the initial stages of the power outage. Waymo representatives, however, have so far remained tight-lipped about the actual number of cars affected, with a lawyer for the company telling an administrative judge in January that the information was a “trade secret,” \u003ca href=\"https://www.sfchronicle.com/sf/article/waymo-power-outage-21286323.php\">according to reporting from the \u003cem>San Francisco Chronicle\u003c/em>\u003c/a>.[aside postID=news_12071764 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/WaymoLosAngelesGetty.jpg']In the December blog post, Waymo representatives wrote, “the scale of the outage and the sheer number of disabled traffic lights were the primary contributors to city-wide gridlock,” adding that it has taken steps to improve the company’s operations during future blackouts by updating software to respond to outages and changing the company’s emergency preparedness and response policies.\u003c/p>\n\u003cp>Mahmood said during the December outage, San Francisco Mayor Daniel Lurie had to personally call company leaders to get them to move the cars and allow emergency vehicles to access the burning substation.\u003c/p>\n\u003cp>While regulation of Waymo is largely handled at the state level, out of the jurisdiction of the city’s Board of Supervisors, Mahmood said the purpose of the informational hearing is to hold Waymo publicly accountable.\u003c/p>\n\u003cp>He added that at a \u003ca href=\"https://www.kqed.org/news/12073229/san-francisco-supervisors-probe-pge-after-widespread-winter-power-outages\">recent meeting\u003c/a> meant to hold PG&E to account for the substation fire and resulting power outage, he revealed previously undisclosed facts about the company’s response and has allowed the city to put pressure on the utility to make changes to its protocols.\u003c/p>\n\u003cp>“ We need to make sure that there is a precedent for good, sustainable emergency vehicle response, and what we saw in December [from Waymo] was not a good response,” Mahmood said. “The purpose of this hearing is to also to set an example to other companies, that if they want to do business in San Francisco, they have to make sure that they have the right procedures in place.”\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>San Francisco supervisors want Waymo to explain why a \u003ca href=\"https://www.kqed.org/news/12068177/pge-outage-leaves-130000-across-san-francisco-without-power\">widespread power outage\u003c/a> last December caused a mass-stranding of their robotaxis, and what they’re doing to prevent future meltdowns.\u003c/p>\n\u003cp>Calling for greater accountability, San Francisco District 5 Supervisor Bilal Mahmood told the company to report to City Hall on Monday and explain what caused vehicles to fail during the mass blackout.\u003c/p>\n\u003cp>“The purpose of the hearing is to get answers from Waymo about what were the causes of the technical failure for some of their vehicles that day,” Mahmood said, “and simultaneously, what are they doing to prevent this from happening again.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>On Dec. 20, a fire at a PG&E substation plunged over 130,000 of the utility’s customers — about a third of the city — into darkness. The blackout also disabled many of the city’s traffic lights, which in turn rendered many of Waymo’s self-driving cars nonfunctional.\u003c/p>\n\u003cp>The cars idled in the streets and blocked traffic as the company’s network became overwhelmed with assistance requests from the robotic cars. Waymo’s outage lasted into the next day, while some San Franciscans remained without power for days longer.\u003c/p>\n\u003cfigure id=\"attachment_12040902\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12040902\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/GETTYIMAGES-1788126569-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/GETTYIMAGES-1788126569-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/GETTYIMAGES-1788126569-KQED-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/GETTYIMAGES-1788126569-KQED-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/GETTYIMAGES-1788126569-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/GETTYIMAGES-1788126569-KQED-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/05/GETTYIMAGES-1788126569-KQED-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A Waymo autonomous vehicle on Steiner Street in San Francisco on Nov. 17, 2023. \u003ccite>(Jason Henry/AFP via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Mahmood, who recalls seeing traffic snarled as the robotaxis blocked darkened intersections in the city, said the impaired Waymo’s complicated emergency response efforts.\u003c/p>\n\u003cp>“ The stalled Waymos were actually disrupting emergency vehicles from accessing the PG&E substation that caused the fire in the first place,” said Mahmood, who is sponsoring Monday’s meeting of the Land Use and Transportation Committee, where Waymo is set to report.\u003c/p>\n\u003cp>Waymo did not respond to KQED’s request for comment. But, \u003ca href=\"https://waymo.com/blog/2025/12/autonomously-navigating-the-real-world\">in a blog post\u003c/a> shortly after the incident, representatives from the company said its cars successfully traversed over 7,000 dark signals during the initial stages of the power outage. Waymo representatives, however, have so far remained tight-lipped about the actual number of cars affected, with a lawyer for the company telling an administrative judge in January that the information was a “trade secret,” \u003ca href=\"https://www.sfchronicle.com/sf/article/waymo-power-outage-21286323.php\">according to reporting from the \u003cem>San Francisco Chronicle\u003c/em>\u003c/a>.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>In the December blog post, Waymo representatives wrote, “the scale of the outage and the sheer number of disabled traffic lights were the primary contributors to city-wide gridlock,” adding that it has taken steps to improve the company’s operations during future blackouts by updating software to respond to outages and changing the company’s emergency preparedness and response policies.\u003c/p>\n\u003cp>Mahmood said during the December outage, San Francisco Mayor Daniel Lurie had to personally call company leaders to get them to move the cars and allow emergency vehicles to access the burning substation.\u003c/p>\n\u003cp>While regulation of Waymo is largely handled at the state level, out of the jurisdiction of the city’s Board of Supervisors, Mahmood said the purpose of the informational hearing is to hold Waymo publicly accountable.\u003c/p>\n\u003cp>He added that at a \u003ca href=\"https://www.kqed.org/news/12073229/san-francisco-supervisors-probe-pge-after-widespread-winter-power-outages\">recent meeting\u003c/a> meant to hold PG&E to account for the substation fire and resulting power outage, he revealed previously undisclosed facts about the company’s response and has allowed the city to put pressure on the utility to make changes to its protocols.\u003c/p>\n\u003cp>“ We need to make sure that there is a precedent for good, sustainable emergency vehicle response, and what we saw in December [from Waymo] was not a good response,” Mahmood said. “The purpose of this hearing is to also to set an example to other companies, that if they want to do business in San Francisco, they have to make sure that they have the right procedures in place.”\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"content": "\u003cp>\u003ca href=\"https://www.kqed.org/news/tag/bart\">BART\u003c/a> service resumed Thursday morning after a computer hardware failure caused a temporary disruption, according to the transit agency.\u003c/p>\n\u003cp>The issue temporarily shut down service between West Oakland and 24th Street, and halted the Red and Green Lines, affecting thousands of riders during the morning commute. Service was restored just before 9 a.m.\u003c/p>\n\u003cp>Jenny Orbell, a BART rider in West Oakland, said she was going to have to take multiple buses to get to her office in downtown San Francisco, where she has to deliver a presentation at 11:30 a.m.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“Hopefully I’ll make it in time,” she said, noting that there also were no Ubers picking up from the station. “Not ideal.”\u003c/p>\n\u003cp>During the 45-minute outage, BART’s operations control center was unable to control routing, and its public announcement system was down, according to BART assistant general manager Shane Edwards. He told the agency’s board of directors Thursday that a computer network hardware failure at the Lake Merritt station caused the outage.\u003c/p>\n\u003cp>“That was a single-point of failure,” Edwards said.\u003c/p>\n\u003cp>In an update on social media, BART said that it was able to restore service after cutting to another device.\u003c/p>\n\u003cp>Edwards said the agency would look “tonight” for a long-term fix for the issue.[aside postID=news_12074359 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-027_qed.jpg']The meltdown is the second service disruption on BART this week, after \u003ca href=\"https://www.kqed.org/news/12074259/west-oakland-rv-fire-cause-of-hours-long-bart-transbay-tube-shutdown\">an RV fire in West Oakland\u003c/a> sizzled critical radio communication cables, and the latest in a series of \u003ca href=\"https://www.kqed.org/news/12070756/frustrating-bart-board-directors-react-to-inconclusive-report-on-systemwide-delays\">major incidents affecting service\u003c/a> in the past year, as the agency deals with a major financial crisis. BART has struggled to rebound after the COVID-19 pandemic, which tanked ridership and led to an increase in long-term remote work.\u003c/p>\n\u003cp>Board Director Janice Li said the repeated outages hurt the transit system’s efforts to recoup daily riders.\u003c/p>\n\u003cp>“I was already seeing people being like, ‘Is BART the right decision for me right now?’” she said during the Thursday directors’ meeting. “We could be in such an even better place if we weren’t having these service outages. It just breaks trust with our riders.”\u003c/p>\n\u003cp>She said even though the disruption was short, 45 minutes “makes all the difference” for commuters.\u003c/p>\n\u003cp>At MacArthur Station in Oakland, Katherine Sanderlin was left hanging during her commute into San Francisco. She said she moved here from New York City, where she said she believes buses would have been “ready to go” if the subway were interrupted.\u003c/p>\n\u003cp>“The frustrating thing for me about the infrastructure here is that it’s not centered on the experience of people trying to do their work in the city. And that is hard,” she told KQED.\u003c/p>\n\u003cp>\u003cem>KQED’s \u003c/em>\u003ca href=\"https://www.kqed.org/author/btorres\">\u003cem>Blanca Torres,\u003c/em>\u003c/a> \u003ca href=\"https://www.kqed.org/author/epeppel\">\u003cem>Eliza Peppel\u003c/em>\u003c/a>\u003cem> and \u003c/em>\u003ca href=\"https://www.kqed.org/author/abandlamudi\">\u003cem>Adhiti Bandlamudi\u003c/em>\u003c/a>\u003cem> contributed to this report.\u003c/em>\u003c/p>\n\u003cp> \u003c/p>\n\u003cp> \u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“Hopefully I’ll make it in time,” she said, noting that there also were no Ubers picking up from the station. “Not ideal.”\u003c/p>\n\u003cp>During the 45-minute outage, BART’s operations control center was unable to control routing, and its public announcement system was down, according to BART assistant general manager Shane Edwards. He told the agency’s board of directors Thursday that a computer network hardware failure at the Lake Merritt station caused the outage.\u003c/p>\n\u003cp>“That was a single-point of failure,” Edwards said.\u003c/p>\n\u003cp>In an update on social media, BART said that it was able to restore service after cutting to another device.\u003c/p>\n\u003cp>Edwards said the agency would look “tonight” for a long-term fix for the issue.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>The meltdown is the second service disruption on BART this week, after \u003ca href=\"https://www.kqed.org/news/12074259/west-oakland-rv-fire-cause-of-hours-long-bart-transbay-tube-shutdown\">an RV fire in West Oakland\u003c/a> sizzled critical radio communication cables, and the latest in a series of \u003ca href=\"https://www.kqed.org/news/12070756/frustrating-bart-board-directors-react-to-inconclusive-report-on-systemwide-delays\">major incidents affecting service\u003c/a> in the past year, as the agency deals with a major financial crisis. BART has struggled to rebound after the COVID-19 pandemic, which tanked ridership and led to an increase in long-term remote work.\u003c/p>\n\u003cp>Board Director Janice Li said the repeated outages hurt the transit system’s efforts to recoup daily riders.\u003c/p>\n\u003cp>“I was already seeing people being like, ‘Is BART the right decision for me right now?’” she said during the Thursday directors’ meeting. “We could be in such an even better place if we weren’t having these service outages. It just breaks trust with our riders.”\u003c/p>\n\u003cp>She said even though the disruption was short, 45 minutes “makes all the difference” for commuters.\u003c/p>\n\u003cp>At MacArthur Station in Oakland, Katherine Sanderlin was left hanging during her commute into San Francisco. She said she moved here from New York City, where she said she believes buses would have been “ready to go” if the subway were interrupted.\u003c/p>\n\u003cp>“The frustrating thing for me about the infrastructure here is that it’s not centered on the experience of people trying to do their work in the city. And that is hard,” she told KQED.\u003c/p>\n\u003cp>\u003cem>KQED’s \u003c/em>\u003ca href=\"https://www.kqed.org/author/btorres\">\u003cem>Blanca Torres,\u003c/em>\u003c/a> \u003ca href=\"https://www.kqed.org/author/epeppel\">\u003cem>Eliza Peppel\u003c/em>\u003c/a>\u003cem> and \u003c/em>\u003ca href=\"https://www.kqed.org/author/abandlamudi\">\u003cem>Adhiti Bandlamudi\u003c/em>\u003c/a>\u003cem> contributed to this report.\u003c/em>\u003c/p>\n\u003cp> \u003c/p>\n\u003cp> \u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"content": "\u003cp>More than two months after the debut of \u003ca href=\"https://www.kqed.org/news/12065714/clipper-card-new-bart-caltrain-login-next-generation-discounts\">next generation Clipper\u003c/a>, glitches continue to plague the fare payment system, leaving transit agencies unsure of their revenue, riders guessing at how much money is on their cards and the entire project far behind schedule.\u003c/p>\n\u003cp>Representatives from Cubic Transportation Systems, which holds the over $400 million contract to develop and run the new payment system, also known as Clipper 2.0, appeared before the Clipper Executive Board on Monday to once again deliver a laundry list of problems with the long-awaited update, and a timeline for solutions.\u003c/p>\n\u003cp>“We have remaining issues that continue to affect riders, frontline staff and operators, and we take those issues seriously and continue to work to resolve specific issues with vending machines, inspection devices, and account transitions,” said Peter Montgomery-Torrellas, the president of Cubic Transportation Systems.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Next generation Clipper promised long-awaited improvements like transfer discounts, the option to pay with a credit or debit card and the ability to apply for discounted accounts online. It’s the first major update to the Clipper system since it debuted — then known as TransLink — in 2006. But the rollout of the system has been plagued with errors that have taken months to fix, frustrating transit agencies and riders alike.\u003c/p>\n\u003cp>Transit riders who have been upgraded to next-generation Clipper have experienced a variety of issues, including being overcharged, the inability to access their accounts, and customer service representatives who themselves are stymied by software issues.\u003c/p>\n\u003cp>At Monday’s meeting, transit officials from around the region emphasized the negative effects Clipper 2.0 has had on their customers.\u003c/p>\n\u003cfigure id=\"attachment_12074395\" class=\"wp-caption aligncenter\" style=\"max-width: 1999px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12074395 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed.jpg\" alt=\"\" width=\"1999\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed.jpg 1999w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\">\u003cfigcaption class=\"wp-caption-text\">Mayor Daniel Lurie (left) and SFMTA Director Julie Kirschbaum (right) pose for a picture in one of the psychedelic-themed buses in the Haight Ashbury District in San Francisco on July 22, 2025. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“It feels to me like we have made the first next-generation Clipper users beta testers,” said Julie Kirschbaum, director of transportation at the San Francisco Municipal Transportation Agency.\u003c/p>\n\u003cp>The new system has also caused unreliability in the fare inspection devices used by transit agencies like Caltrain and Muni.\u003c/p>\n\u003cp>“If we can’t check proof of payment, that affects our ability to collect the funding that we need to run our agency,” said Jason Baker, director of government affairs for Caltrain.\u003c/p>\n\u003cp>Cubic acknowledged issues with fare inspection devices, including overly long transaction times, and said that it was in the process of updating the machines to fix them, with work on that front set to continue into April.[aside postID=news_12071026 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/08/20241204-BART-JY-023_qed.jpg']“We do fare inspections on 100-person crowded Muni buses, and that transaction time is just making fair compliance impossible,” Kirschbaum said.\u003c/p>\n\u003cp>Data from WSP USA Services Inc., the company contracted to staff the Clipper customer service center, indicates many customers are still experiencing issues with the system. About 2,000 Clipper customers call the customer service center each weekday, although average wait times have trended downward over the last few weeks — around 26 minutes, down from over 40.\u003c/p>\n\u003cp>In Clipper 2.0’s implementation, the Metropolitan Transportation Commission prioritized upgrading the accounts of users on Clipper START, a discounted fare program for low-income riders and those with discounted youth or senior accounts. People also had the opportunity to jumpstart the upgrade by calling Clipper customer service.\u003c/p>\n\u003cp>At Monday’s meeting, Denis Mulligan, the general manager of the Golden Gate Highway & Transportation District, lamented that those groups, in particular, have suffered the brunt of next generation Clipper’s faults.\u003c/p>\n\u003cp>‘For the last two and a half months, seniors trying to ride transit to see their grandkids or go to appointments have had challenges with Clipper. The same thing for poor people in our community,” Mulligan said. “They did not do anything wrong. Cubic rolled out Clipper 2.0, and they lost the ability to live their lives like they normally do.”\u003c/p>\n\u003cfigure id=\"attachment_12067633\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12067633\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Passengers board a bus at the Eastmont Transit Center in Oakland on Dec. 17, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The MTC originally estimated that it would take eight to 12 weeks to upgrade all Clipper users’ accounts to the new version, but as that date draws near, less than 10%of the estimated 15 million cards have been upgraded.\u003c/p>\n\u003cp>Initially, the MTC planned to migrate Clipper users’ accounts in large batches, but the intensity of the glitches has meant that Cubic has only been able to do the upgrades “on demand,” when customers contact customer service.\u003c/p>\n\u003cp>Mulligan implored Cubic to hold off on larger-batch transfers to Clipper 2.0 until all the glitches were ironed out.\u003c/p>\n\u003cp>“Until we address all the outstanding seniors and poor individuals who have a dysfunctioning Clipper account, we should not do bulk migration,” he said.[aside postID=news_12073891 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/GETTYIMAGES-2262016709-KQED.jpg']Christy Wegener, the executive director of the Livermore Amador Valley Transit Authority, said that at the current rate, with about seven to eight thousand accounts upgraded per day, it would take over three years to fully transition all accounts to next-generation Clipper.\u003c/p>\n\u003cp>Last month, BART General Manager Robert Powers said Cubic needed to make a “180-degree turn in the performance of this system and the rider experience, because if it isn’t and it’s much of the same, then it may be a bridge too far to recover from.”\u003c/p>\n\u003cp>At Monday’s meeting, it appeared that threshold had not been reached, although some board members suggested that after the dust settles, the MTC should review what went wrong with Clipper 2.0.\u003c/p>\n\u003cp>“What went wrong from when Clipper 2.0 was tested to whoever made the decision and said ‘Yes, let’s go live?’” said Danielle Schmitz, executive director of Napa Valley Transportation Authority, who indicated support for an “after-action review.”\u003c/p>\n\u003cp>Cubic has laid out a timeline for resolution of existing problems, with most expected to be solved by mid-March. The company said that less than 1% of the 920,000 cards that have been upgraded to next generation Clipper still have issues.\u003c/p>\n\u003cp>In the meantime, some transit agencies reported being skittish about recommending Clipper to riders during high-profile events, a choice made all the more consequential by the\u003ca href=\"https://www.kqed.org/news/12070685/campaign-to-avert-bay-area-public-transit-death-spiral-gets-underway\"> looming budget crisis\u003c/a> for many of them.\u003c/p>\n\u003cp>“During the Super Bowl or anything that whole week, we really just sort of focused on [tap to pay debit and credit cards,]” said Carolyn Gonot, the general manager of the Santa Clara Valley Transportation Authority. “Buying Clipper cards was a little nerve-racking because we didn’t know if they would work.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>More than two months after the debut of \u003ca href=\"https://www.kqed.org/news/12065714/clipper-card-new-bart-caltrain-login-next-generation-discounts\">next generation Clipper\u003c/a>, glitches continue to plague the fare payment system, leaving transit agencies unsure of their revenue, riders guessing at how much money is on their cards and the entire project far behind schedule.\u003c/p>\n\u003cp>Representatives from Cubic Transportation Systems, which holds the over $400 million contract to develop and run the new payment system, also known as Clipper 2.0, appeared before the Clipper Executive Board on Monday to once again deliver a laundry list of problems with the long-awaited update, and a timeline for solutions.\u003c/p>\n\u003cp>“We have remaining issues that continue to affect riders, frontline staff and operators, and we take those issues seriously and continue to work to resolve specific issues with vending machines, inspection devices, and account transitions,” said Peter Montgomery-Torrellas, the president of Cubic Transportation Systems.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Next generation Clipper promised long-awaited improvements like transfer discounts, the option to pay with a credit or debit card and the ability to apply for discounted accounts online. It’s the first major update to the Clipper system since it debuted — then known as TransLink — in 2006. But the rollout of the system has been plagued with errors that have taken months to fix, frustrating transit agencies and riders alike.\u003c/p>\n\u003cp>Transit riders who have been upgraded to next-generation Clipper have experienced a variety of issues, including being overcharged, the inability to access their accounts, and customer service representatives who themselves are stymied by software issues.\u003c/p>\n\u003cp>At Monday’s meeting, transit officials from around the region emphasized the negative effects Clipper 2.0 has had on their customers.\u003c/p>\n\u003cfigure id=\"attachment_12074395\" class=\"wp-caption aligncenter\" style=\"max-width: 1999px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12074395 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed.jpg\" alt=\"\" width=\"1999\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed.jpg 1999w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/250722-deadcomuni_00059_TV_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\">\u003cfigcaption class=\"wp-caption-text\">Mayor Daniel Lurie (left) and SFMTA Director Julie Kirschbaum (right) pose for a picture in one of the psychedelic-themed buses in the Haight Ashbury District in San Francisco on July 22, 2025. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“It feels to me like we have made the first next-generation Clipper users beta testers,” said Julie Kirschbaum, director of transportation at the San Francisco Municipal Transportation Agency.\u003c/p>\n\u003cp>The new system has also caused unreliability in the fare inspection devices used by transit agencies like Caltrain and Muni.\u003c/p>\n\u003cp>“If we can’t check proof of payment, that affects our ability to collect the funding that we need to run our agency,” said Jason Baker, director of government affairs for Caltrain.\u003c/p>\n\u003cp>Cubic acknowledged issues with fare inspection devices, including overly long transaction times, and said that it was in the process of updating the machines to fix them, with work on that front set to continue into April.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“We do fare inspections on 100-person crowded Muni buses, and that transaction time is just making fair compliance impossible,” Kirschbaum said.\u003c/p>\n\u003cp>Data from WSP USA Services Inc., the company contracted to staff the Clipper customer service center, indicates many customers are still experiencing issues with the system. About 2,000 Clipper customers call the customer service center each weekday, although average wait times have trended downward over the last few weeks — around 26 minutes, down from over 40.\u003c/p>\n\u003cp>In Clipper 2.0’s implementation, the Metropolitan Transportation Commission prioritized upgrading the accounts of users on Clipper START, a discounted fare program for low-income riders and those with discounted youth or senior accounts. People also had the opportunity to jumpstart the upgrade by calling Clipper customer service.\u003c/p>\n\u003cp>At Monday’s meeting, Denis Mulligan, the general manager of the Golden Gate Highway & Transportation District, lamented that those groups, in particular, have suffered the brunt of next generation Clipper’s faults.\u003c/p>\n\u003cp>‘For the last two and a half months, seniors trying to ride transit to see their grandkids or go to appointments have had challenges with Clipper. The same thing for poor people in our community,” Mulligan said. “They did not do anything wrong. Cubic rolled out Clipper 2.0, and they lost the ability to live their lives like they normally do.”\u003c/p>\n\u003cfigure id=\"attachment_12067633\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12067633\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1334\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251217-CLIPPER-EQUITY-MD-01-KQED-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Passengers board a bus at the Eastmont Transit Center in Oakland on Dec. 17, 2025. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The MTC originally estimated that it would take eight to 12 weeks to upgrade all Clipper users’ accounts to the new version, but as that date draws near, less than 10%of the estimated 15 million cards have been upgraded.\u003c/p>\n\u003cp>Initially, the MTC planned to migrate Clipper users’ accounts in large batches, but the intensity of the glitches has meant that Cubic has only been able to do the upgrades “on demand,” when customers contact customer service.\u003c/p>\n\u003cp>Mulligan implored Cubic to hold off on larger-batch transfers to Clipper 2.0 until all the glitches were ironed out.\u003c/p>\n\u003cp>“Until we address all the outstanding seniors and poor individuals who have a dysfunctioning Clipper account, we should not do bulk migration,” he said.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Christy Wegener, the executive director of the Livermore Amador Valley Transit Authority, said that at the current rate, with about seven to eight thousand accounts upgraded per day, it would take over three years to fully transition all accounts to next-generation Clipper.\u003c/p>\n\u003cp>Last month, BART General Manager Robert Powers said Cubic needed to make a “180-degree turn in the performance of this system and the rider experience, because if it isn’t and it’s much of the same, then it may be a bridge too far to recover from.”\u003c/p>\n\u003cp>At Monday’s meeting, it appeared that threshold had not been reached, although some board members suggested that after the dust settles, the MTC should review what went wrong with Clipper 2.0.\u003c/p>\n\u003cp>“What went wrong from when Clipper 2.0 was tested to whoever made the decision and said ‘Yes, let’s go live?’” said Danielle Schmitz, executive director of Napa Valley Transportation Authority, who indicated support for an “after-action review.”\u003c/p>\n\u003cp>Cubic has laid out a timeline for resolution of existing problems, with most expected to be solved by mid-March. The company said that less than 1% of the 920,000 cards that have been upgraded to next generation Clipper still have issues.\u003c/p>\n\u003cp>In the meantime, some transit agencies reported being skittish about recommending Clipper to riders during high-profile events, a choice made all the more consequential by the\u003ca href=\"https://www.kqed.org/news/12070685/campaign-to-avert-bay-area-public-transit-death-spiral-gets-underway\"> looming budget crisis\u003c/a> for many of them.\u003c/p>\n\u003cp>“During the Super Bowl or anything that whole week, we really just sort of focused on [tap to pay debit and credit cards,]” said Carolyn Gonot, the general manager of the Santa Clara Valley Transportation Authority. “Buying Clipper cards was a little nerve-racking because we didn’t know if they would work.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>\u003ca href=\"https://www.kqed.org/news/tag/bart\">BART\u003c/a>’s Transbay Tube shutdown on Sunday was sparked by flames from an RV fire in \u003ca href=\"https://www.kqed.org/news/tag/west-oakland\">West Oakland\u003c/a>, which damaged essential communication cables, officials said Monday.\u003c/p>\n\u003cp>BART announced around 4 p.m. Sunday that it was halting transbay service after the agency’s dispatch lost contact with train operators in the tube. The damage triggered hours of delays for commuters trying to cross the Bay Area.\u003c/p>\n\u003cp>Around 11 p.m., the agency announced that crews found damaged cables from a “street-level fire not caused by BART,” and were working to fix the issue. BART later confirmed that the damage was caused by an RV fire at Fifth and Filbert streets in West Oakland.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“This fire damaged cables that allow for communication and safe train operations inside the Transbay Tube,” BART Communications Officer Chris Filippi told KQED.\u003c/p>\n\u003cp>The Oakland Fire Department sent three engines to respond to the fire shortly before BART cut transbay service on Sunday afternoon.\u003c/p>\n\u003cp>Oakland Fire spokesperson Michael Hunt said in a statement to KQED that the cause was likely accidental in nature, and that no one was injured or harmed in the fire. \u003c/p>\n\u003cp>“It is my understanding that this was not intentionally set, so there is no pending criminal investigation underway,” Hunt said. “RV fires are unfortunately rather common. This incident, however, was noteworthy due to the location and its broader impact on transportation services.”[aside postID=news_12073891 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/GETTYIMAGES-2262016709-KQED.jpg']An RV fire at a homeless encampment in West Oakland forced BART to temporarily shut down its West Oakland station last year, according to \u003ca href=\"https://www.mercurynews.com/2025/06/27/oakland-rv-fire-homeless-encampment-woman-hospitalized-bart-temporarily-closed/\">reporting\u003c/a> from \u003cem>The Mercury News\u003c/em>.\u003c/p>\n\u003cp>Although BART said that it was working with AC Transit and Muni to establish bus bridges to provide alternative transportation, many public transit riders took to social media to complain about the effect the shutdown had on their weekend plans.\u003c/p>\n\u003cp>“None of the station agents announced anything about the Transbay being closed, so people had no idea what was going on. Finally realize something is wrong when no trains go to SF. The station agent at 12th St says there’s a shuttle on the corner of Broadway and 12th. I go up, and there’s literally 500+ people waiting on the corner. No bus comes for 45 minutes, and people are increasingly getting annoyed,” \u003ca href=\"https://www.reddit.com/r/sanfrancisco/comments/1rc8935/bart_transbay_is_down_and_the_replacement_is_a/\">wrote Reddit user nbaballer\u003c/a>, who took BART to attend Sunday’s Black Joy Parade in Oakland.\u003c/p>\n\u003cp>On the other side of the bay, public transit riders in San Francisco also took to social media to report significant delays.\u003c/p>\n\u003cp>“It was a total mess at Salesforce transit center. Hundreds lined up waiting for buses that never came,” \u003ca href=\"https://www.reddit.com/r/Bart/comments/1rcctjj/todays_transbay_tube_outage_attributed_to_cable/\">Reddit user earinsound wrote\u003c/a>.\u003c/p>\n\u003cp>BART announced that Transbay Tube service had been restored at 4:29 a.m., just in time for the Monday morning commute.\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003ca href=\"https://www.kqed.org/news/tag/bart\">BART\u003c/a>’s Transbay Tube shutdown on Sunday was sparked by flames from an RV fire in \u003ca href=\"https://www.kqed.org/news/tag/west-oakland\">West Oakland\u003c/a>, which damaged essential communication cables, officials said Monday.\u003c/p>\n\u003cp>BART announced around 4 p.m. Sunday that it was halting transbay service after the agency’s dispatch lost contact with train operators in the tube. The damage triggered hours of delays for commuters trying to cross the Bay Area.\u003c/p>\n\u003cp>Around 11 p.m., the agency announced that crews found damaged cables from a “street-level fire not caused by BART,” and were working to fix the issue. BART later confirmed that the damage was caused by an RV fire at Fifth and Filbert streets in West Oakland.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“This fire damaged cables that allow for communication and safe train operations inside the Transbay Tube,” BART Communications Officer Chris Filippi told KQED.\u003c/p>\n\u003cp>The Oakland Fire Department sent three engines to respond to the fire shortly before BART cut transbay service on Sunday afternoon.\u003c/p>\n\u003cp>Oakland Fire spokesperson Michael Hunt said in a statement to KQED that the cause was likely accidental in nature, and that no one was injured or harmed in the fire. \u003c/p>\n\u003cp>“It is my understanding that this was not intentionally set, so there is no pending criminal investigation underway,” Hunt said. “RV fires are unfortunately rather common. This incident, however, was noteworthy due to the location and its broader impact on transportation services.”\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>An RV fire at a homeless encampment in West Oakland forced BART to temporarily shut down its West Oakland station last year, according to \u003ca href=\"https://www.mercurynews.com/2025/06/27/oakland-rv-fire-homeless-encampment-woman-hospitalized-bart-temporarily-closed/\">reporting\u003c/a> from \u003cem>The Mercury News\u003c/em>.\u003c/p>\n\u003cp>Although BART said that it was working with AC Transit and Muni to establish bus bridges to provide alternative transportation, many public transit riders took to social media to complain about the effect the shutdown had on their weekend plans.\u003c/p>\n\u003cp>“None of the station agents announced anything about the Transbay being closed, so people had no idea what was going on. Finally realize something is wrong when no trains go to SF. The station agent at 12th St says there’s a shuttle on the corner of Broadway and 12th. I go up, and there’s literally 500+ people waiting on the corner. No bus comes for 45 minutes, and people are increasingly getting annoyed,” \u003ca href=\"https://www.reddit.com/r/sanfrancisco/comments/1rc8935/bart_transbay_is_down_and_the_replacement_is_a/\">wrote Reddit user nbaballer\u003c/a>, who took BART to attend Sunday’s Black Joy Parade in Oakland.\u003c/p>\n\u003cp>On the other side of the bay, public transit riders in San Francisco also took to social media to report significant delays.\u003c/p>\n\u003cp>“It was a total mess at Salesforce transit center. Hundreds lined up waiting for buses that never came,” \u003ca href=\"https://www.reddit.com/r/Bart/comments/1rcctjj/todays_transbay_tube_outage_attributed_to_cable/\">Reddit user earinsound wrote\u003c/a>.\u003c/p>\n\u003cp>BART announced that Transbay Tube service had been restored at 4:29 a.m., just in time for the Monday morning commute.\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"slug": "newsom-signs-590-million-loan-to-avert-drastic-bay-area-transit-cuts",
"title": "Newsom Signs $590 Million Loan to Avert Drastic Bay Area Transit Cuts",
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"content": "\u003cp>Gov. \u003ca href=\"https://www.kqed.org/news/tag/gavin-newsom\">Gavin Newsom\u003c/a> authorized a $590 million emergency bridge loan on Thursday to prevent \u003ca href=\"https://www.kqed.org/news/tag/bay-area\">Bay Area\u003c/a> transit agencies from shuttering stations and slashing service.\u003c/p>\n\u003cp>The financing supports the region’s four largest transit operators: BART, Muni, Caltrain and AC Transit. The agencies face a combined $\u003ca href=\"https://www.kqed.org/news/12026627/with-bay-area-transit-crisis-looming-lawmaker-pushes-for-urgent-state-funding\">800 million deficit\u003c/a>, triggered by the slow recovery of ridership following the pandemic, rising costs and the exhaustion of federal emergency relief funds.\u003c/p>\n\u003cp>While much smaller than the $2 billion in emergency funds that Bay Area lawmakers requested in 2025 — \u003ca href=\"https://www.kqed.org/news/12040042/transit-advocates-warn-fiscal-crisis-after-newsom-passes-on-emergency-funding\">which Newsom rejected last May — state Sen. Scott Wiener said Thursday the loan is \u003c/a>critical to preventing an “unraveling” of the system that connects the region.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“If we don’t do anything, if we just let inertia sit in, we’re going to lose our public transportation systems,” Wiener said. “They will either be a shadow of what they were, or they will not exist at all.”\u003c/p>\n\u003cp>Facing a \u003ca href=\"https://www.kqed.org/forum/2010101912988/bart-proposes-station-closures-and-fare-hikes-to-deal-with-massive-budget-shortfall\">$357 million deficit\u003c/a>, BART officials warned earlier this month that without a significant infusion of cash, the agency could be forced to move to a \u003ca href=\"https://www.kqed.org/forum/2010101912988/bart-proposes-station-closures-and-fare-hikes-to-deal-with-massive-budget-shortfall\">“doomsday” schedule\u003c/a> that threatens to close up to 15 stations and terminate service at 9 p.m. nightly.\u003c/p>\n\u003cfigure id=\"attachment_12070961\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12070961\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Sen. Scott Wiener speaks on his support for California Senate Bill 63 at a press conference at Embarcadero Plaza in San Francisco on Jan. 23, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Speaking outside a BART train at the Colma yard, Newsom described the loan as a “value proposition” for the region’s identity and economic future.\u003c/p>\n\u003cp>“We’ve been frankly living off our inheritance,” Newsom said. “We’ve taken a lot of these systems for granted. We haven’t invested in them over the course of many, many decades.”\u003c/p>\n\u003cp>According to the governor’s office, the agreement aims to protect service for more than three million monthly riders while agencies pursue a long-term funding solution on the November 2026 ballot.\u003c/p>\n\u003cp>\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202520260AB117\">Assembly Bill 117\u003c/a> authorizes the state to lend the money for a 12-year term. The first two years are interest-free, after which the interest rate will be tied to the state’s surplus money investment fund to ensure the general fund is not “short-changed,” according to Newsom.[aside postID=news_12070685 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00248_TV-KQED.jpg']The Metropolitan Transportation Commission, the transportation planning and financing agency for nine Bay Area counties, will administer the funds. The commission is responsible for distributing the loan proceeds to the four operators and overseeing the quarterly repayment installments to the state.\u003c/p>\n\u003cp>To secure the debt, transit agencies must pledge their future state transit assistance revenues as collateral. If the agencies fail to repay the loan, the MTC has the authority to redirect those funds.\u003c/p>\n\u003cp>MTC Chair Sue Noack described the bill as a “must-pass” measure to protect the 900,000 trips taken daily across the region’s networks.\u003c/p>\n\u003cp>In November, voters in five counties — San Francisco, Alameda, San Mateo, Contra Costa and Santa Clara — will vote on a \u003ca href=\"https://www.kqed.org/news/12032607/first-look-at-2026-tax-proposal-to-keep-bay-area-transit-running\">regional transportation sales tax\u003c/a> measure to fund the struggling agencies. And San Francisco residents will vote on a parcel tax to shore up municipal transit.\u003c/p>\n\u003cp>While the state loan provides some immediate stability, Newsom warned that local transit leaders must “step up their game” and find more efficient ways to manage their budgets.\u003c/p>\n\u003cp>“We can’t continue to do what we’ve done because we’ll be right back here in a few years,” Newsom said.\u003c/p>\n\u003cp>\u003c/p>\n",
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"excerpt": "Like transit systems across the country, BART, Muni, Caltrain and AC Transit were hit hard by the pandemic and have since struggled to stay afloat. ",
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"title": "Newsom Signs $590 Million Loan to Avert Drastic Bay Area Transit Cuts | KQED",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Gov. \u003ca href=\"https://www.kqed.org/news/tag/gavin-newsom\">Gavin Newsom\u003c/a> authorized a $590 million emergency bridge loan on Thursday to prevent \u003ca href=\"https://www.kqed.org/news/tag/bay-area\">Bay Area\u003c/a> transit agencies from shuttering stations and slashing service.\u003c/p>\n\u003cp>The financing supports the region’s four largest transit operators: BART, Muni, Caltrain and AC Transit. The agencies face a combined $\u003ca href=\"https://www.kqed.org/news/12026627/with-bay-area-transit-crisis-looming-lawmaker-pushes-for-urgent-state-funding\">800 million deficit\u003c/a>, triggered by the slow recovery of ridership following the pandemic, rising costs and the exhaustion of federal emergency relief funds.\u003c/p>\n\u003cp>While much smaller than the $2 billion in emergency funds that Bay Area lawmakers requested in 2025 — \u003ca href=\"https://www.kqed.org/news/12040042/transit-advocates-warn-fiscal-crisis-after-newsom-passes-on-emergency-funding\">which Newsom rejected last May — state Sen. Scott Wiener said Thursday the loan is \u003c/a>critical to preventing an “unraveling” of the system that connects the region.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“If we don’t do anything, if we just let inertia sit in, we’re going to lose our public transportation systems,” Wiener said. “They will either be a shadow of what they were, or they will not exist at all.”\u003c/p>\n\u003cp>Facing a \u003ca href=\"https://www.kqed.org/forum/2010101912988/bart-proposes-station-closures-and-fare-hikes-to-deal-with-massive-budget-shortfall\">$357 million deficit\u003c/a>, BART officials warned earlier this month that without a significant infusion of cash, the agency could be forced to move to a \u003ca href=\"https://www.kqed.org/forum/2010101912988/bart-proposes-station-closures-and-fare-hikes-to-deal-with-massive-budget-shortfall\">“doomsday” schedule\u003c/a> that threatens to close up to 15 stations and terminate service at 9 p.m. nightly.\u003c/p>\n\u003cfigure id=\"attachment_12070961\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12070961\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/01/260123-SIGNATUREKICKOFF00063_TV-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Sen. Scott Wiener speaks on his support for California Senate Bill 63 at a press conference at Embarcadero Plaza in San Francisco on Jan. 23, 2026. \u003ccite>(Tâm Vũ/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Speaking outside a BART train at the Colma yard, Newsom described the loan as a “value proposition” for the region’s identity and economic future.\u003c/p>\n\u003cp>“We’ve been frankly living off our inheritance,” Newsom said. “We’ve taken a lot of these systems for granted. We haven’t invested in them over the course of many, many decades.”\u003c/p>\n\u003cp>According to the governor’s office, the agreement aims to protect service for more than three million monthly riders while agencies pursue a long-term funding solution on the November 2026 ballot.\u003c/p>\n\u003cp>\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202520260AB117\">Assembly Bill 117\u003c/a> authorizes the state to lend the money for a 12-year term. The first two years are interest-free, after which the interest rate will be tied to the state’s surplus money investment fund to ensure the general fund is not “short-changed,” according to Newsom.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>The Metropolitan Transportation Commission, the transportation planning and financing agency for nine Bay Area counties, will administer the funds. The commission is responsible for distributing the loan proceeds to the four operators and overseeing the quarterly repayment installments to the state.\u003c/p>\n\u003cp>To secure the debt, transit agencies must pledge their future state transit assistance revenues as collateral. If the agencies fail to repay the loan, the MTC has the authority to redirect those funds.\u003c/p>\n\u003cp>MTC Chair Sue Noack described the bill as a “must-pass” measure to protect the 900,000 trips taken daily across the region’s networks.\u003c/p>\n\u003cp>In November, voters in five counties — San Francisco, Alameda, San Mateo, Contra Costa and Santa Clara — will vote on a \u003ca href=\"https://www.kqed.org/news/12032607/first-look-at-2026-tax-proposal-to-keep-bay-area-transit-running\">regional transportation sales tax\u003c/a> measure to fund the struggling agencies. And San Francisco residents will vote on a parcel tax to shore up municipal transit.\u003c/p>\n\u003cp>While the state loan provides some immediate stability, Newsom warned that local transit leaders must “step up their game” and find more efficient ways to manage their budgets.\u003c/p>\n\u003cp>“We can’t continue to do what we’ve done because we’ll be right back here in a few years,” Newsom said.\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"slug": "once-a-last-stop-for-the-citys-homeless-sfo-ramps-up-outreach-and-support",
"title": "Once a Last Stop for the City’s Homeless, SFO Ramps Up Outreach and Support",
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"content": "\u003ch2>I. LIZBETH, SFO INTERNATIONAL TERMINAL, 5:00 a.m.\u003c/h2>\n\u003cp>It’s 5 a.m., and \u003cu>San Francisco International Airport\u003c/u>’s International Terminal is surprisingly quiet. A janitor pushes a cart full of cleaning supplies. A Transportation Security Administration agent straggles in with her lunchbox. And Lizbeth Sanchez prepares for a day of work.\u003c/p>\n\u003cp>In the Special Services area outside of security, where Sanchez works, a few passengers are asleep on top of their bags, waiting for the ticket counters to open. When they wake up, Sanchez will be ready to help them out by giving directions, pushing wheelchairs and offering language translation.\u003c/p>\n\u003cp>But some other people asleep in this seating nook aren’t actually traveling anywhere. She points to a person lying on the floor in a far corner of the Special Services area, their body mostly blocked from view by a row of seats. They look like any other traveler. But to Sanchez, it’s clear that they’re not.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“I see feet, and I don’t see luggage,” she says. “So you notice when it’s a homeless [person], and you notice when it’s people who are missing the flights, and they decide to stay in the airport.”\u003c/p>\n\u003cp>Sanchez sees what many others don’t: Unhoused people are staying at SFO — some just to sleep for the night, others to live. And while technically not part of her job, Sanchez has made it her duty to help them, too. She lets them rest in her seating area when it’s not too busy, and she brings extra sandwiches from home to share. But it didn’t take long for Sanchez to realize she could not offer people experiencing homelessness something they really needed: housing.\u003c/p>\n\u003cp>“I said, ‘God, please send me someone to help all these people,’” Sanchez says. “‘Like some Robin Hood or something like that?’”\u003c/p>\n\u003ch2>II. JAMES, SFO, 6:30 a.m.\u003c/h2>\n\u003cp>James Paxton is Sanchez’s Robin Hood. For over a year, he made outreach trips to the airport as a case manager for LifeMoves, a San Mateo County-based organization that connects unhoused people with housing and resources.\u003c/p>\n\u003cp>People experiencing homelessness have had a presence at the airport since at least 2018, but airport officials say their number has grown. The San Francisco Police Department says it encounters about 35 unhoused people at the airport every day. Records show that in the first week of December 2025, they made contact with nearly 250 people experiencing homelessness.\u003c/p>\n\u003cfigure id=\"attachment_12073262\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-27-BL-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073262\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-27-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-27-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-27-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-27-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">An unhoused person sits on a bench at San Francisco International Airport on Feb. 9, 2026. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>While LifeMoves tries to help these individuals find a stable place to live, the process can be complicated, and the program is, at present, limited to only 4 hours per month.\u003c/p>\n\u003cp>In 2018, LifeMoves was contracted to do homeless outreach at SFO because the airport is physically located in San Mateo County, even though the city and county of San Francisco own SFO.\u003c/p>\n\u003cp>LifeMoves staff has led outreach trips at the airport ever since.\u003c/p>\n\u003cp>Such airport outreach is not unique to SFO. Since 2020, a homeless outreach team has been staffed at Los Angeles International Airport for 40 hours a week. Their presence makes a difference: In the team’s first six months at LAX, the airport’s unhoused population decreased by 90%.\u003c/p>\n\u003cp>On this August morning, Paxton and his team arrive at the airport before dawn to connect with unhoused folks as they’re waking up, before they start moving around and become harder to find. Paxton leads his team all over SFO, looking for people who want help. Paxton wears a backpack filled with food and hygiene products, ready to provide unhoused folks whatever they say they need: from shelter beds to medical care to Lyft rides.[aside postID=news_12068758 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/12/251213-FEAROFFLYING00262_TV-KQED.jpg']“A lot of the clients, I need to reestablish their ID, I need to get their Social Security, their birth certificate,” Paxton says. “A lot of them don’t have any of those items, and it makes it hard to get services.”\u003c/p>\n\u003cp>Since Paxton only makes outreach trips to the airport once a month, he leans on people who work at SFO — food workers, bag checkers, rental car staff — to act as his unofficial eyes when he’s not there. People like Sanchez.\u003c/p>\n\u003cp>“They’ll call me and be like, ‘Hey, I think this person needs help,’ and I’ll be on my way,” Paxton says. “We like to make sure that we communicate with them so we can build a better system to reach more people.”\u003c/p>\n\u003cp>Paxton says that there are lots of reasons people choose to stay at SFO. It’s open around the clock. It has food, water and bathrooms. The airport is secure. It’s also easier for people experiencing homelessness to blend in at the airport as they lug around their bags or sleep. In fact, it can be hard to distinguish them from travelers.\u003c/p>\n\u003cp>“ Little cues that we’ve noticed to look for, like the tag on the bag shows that he’s flying out soon,” Paxton says, pointing at a passenger’s bag. “And then other clients that we’ll notice, they’ll have bag tags, but it’ll be for like weeks ago. [That] kind of give[s] us an inclination that they may need services.”\u003c/p>\n\u003cp>Paxton offered services to dozens of unhoused people he met at the airport during his year or so as a case manager for LifeMoves. He placed 15 of them into temporary shelters.\u003c/p>\n\u003ch2>III. KIM, SAFE HARBOR SHELTER, 4:30 p.m.\u003c/h2>\n\u003cp>One of Paxton’s clients is Kim Snodgrass, who became homeless after he retired.\u003c/p>\n\u003cp>“Got a fairly nice pension and Social Security, but even with that in San José, I could not live on that,” Snodgrass says.\u003c/p>\n\u003cp>So, he got a job — and then an unexpected tax bill for thousands of dollars.\u003c/p>\n\u003cfigure id=\"attachment_12073263\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-29-BL-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073263\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-29-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-29-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-29-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-29-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Ivan Marquez, a case manager with the LifeMoves Homeless Outreach Team in northern San Mateo County, speaks with an unhoused person during an outreach visit at San Francisco International Airport on Feb. 9, 2026. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“That’s when I started going downhill.”\u003c/p>\n\u003cp>Snodgrass moved to Mexico in search of a cheaper lifestyle, but ended up flying back to SFO with only a few hundred dollars in his pocket. He says he didn’t want to put out either of his sons, both of whom live in the Bay Area. So, after Snodgrass’s flight landed, he just stayed at the airport.\u003c/p>\n\u003cp>“I had no idea where else to go, and I saw other people there that were staying there,” Snodgrass says. “I mean, you can kind of tell people that are not passengers.”\u003c/p>\n\u003cp>Snodgrass lived at the airport for more than six months.\u003c/p>\n\u003cp>Each morning, Snodgrass would head to a bathroom to wash up. Then he’d take a long walk between terminals. He’d spend time watching planes from the Reflection Room, visit one of the airport’s museum exhibits, or chat with travelers. At around 6 p.m., Snodgrass would stake out a good place to sleep for the night. He had a favorite spot: a dimly lit seating area tucked in between check-in counters in a domestic terminal.\u003c/p>\n\u003cp>“It was pretty comfortable to sleep,” Snodgrass says. “You know, you have to sleep sitting up — and that’s kind of hard to do, too. There’s lots of people that want to sleep there. Not just homeless people, but also travelers that maybe are catching a flight the next day.”[aside postID=news_12051236 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/250626-GRANTSPASSDECISIONANNI-03-BL-KQED.jpg']Snodgrass says most travelers didn’t seem to notice the unhoused community around them.\u003c/p>\n\u003cp>“They’re in their own world,” Snodgrass says. “They’re going somewhere nice or coming back from someplace nice, and are just oblivious to you, really. It’s like you don’t even exist.”\u003c/p>\n\u003cp>Eventually, Snodgrass did get noticed. Police officers, who had always patrolled the airport, began asking unhoused people to show their boarding passes. When they didn’t have plane tickets, the cops would tell them to leave.\u003c/p>\n\u003cp>Even though SFO is a public place, it has restricted public hours. In May, the airport shortened the time it’s open to the public — so anyone found at the airport without a plane ticket from 6 p.m. to 8 a.m. the next day would be considered trespassing. This shift didn’t prevent unhoused people from seeking shelter at SFO, but it did change the way they were treated.\u003c/p>\n\u003cp>“I was really harassed,” Snodgrass says. “One morning, a policeman woke me up, and he told me that I was trespassing and that I needed to leave and not to come back. He wasn’t kind at all.”\u003c/p>\n\u003cp>The police made living at the airport a challenge. But getting enough to eat was even harder.\u003c/p>\n\u003cp>Snodgrass befriended a pastor who regularly traveled to SFO, who would buy him food when he came to town. When the pastor was not around, Snodgrass would eat one Wendy’s chicken sandwich a day.\u003c/p>\n\u003cp>Snodgrass made sure other folks living at the airport had food, too. He would stand by the security line, and when travelers went to throw out their water or food, he would ask if he could have it or grab it from the trash.\u003c/p>\n\u003cfigure id=\"attachment_12073260\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-10-BL-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073260\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-10-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-10-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-10-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-10-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Sylvia Bambra, a case manager with the LifeMoves Homeless Outreach Team, walks through San Francisco International Airport on Feb. 9, 2026, during an outreach visit. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“I would hand it out to some other homeless people that were, like, in really bad shape.”\u003c/p>\n\u003cp>Eventually, Snodgrass could no longer afford food — and he was in really bad shape, himself. He considered suicide.\u003c/p>\n\u003cp>“You get so hungry,” Snodgrass says. “That’s very painful. I think it was after I was hungry for, hadn’t eaten for, like seven or eight days, that I contacted James [Paxton] and said, ‘I can’t deal with this anymore. Can you get me in a shelter?’”\u003c/p>\n\u003cp>Paxton jumped into action and found Snodgrass an open bed at \u003ca href=\"https://safeharborhope.org/\">Safe Harbor Shelter\u003c/a> in San Mateo County. But getting unhoused folks at SFO into temporary housing does not always work out. Sometimes, when people want to move to a shelter, Paxton can’t place them where they want to go.\u003c/p>\n\u003ch2>IV. SFPD AMBASSADORS AND OFFICER WHITNEY, SAMTRANS STOP, 7:30 a.m.\u003c/h2>\n\u003cp>Back at SFO, in an empty hallway somewhere along Paxton’s route, he runs into two men in bright blue shirts. They’re “ambassadors,” retired San Francisco police officers stationed at the airport, whose job is to assist passengers and employees. Ambassadors don’t actually do any law enforcement, but they do help Paxton locate people experiencing homelessness.\u003c/p>\n\u003cp>They point Paxton toward the SamTrans bus stop on the lower level, where an unhoused man lies on the floor next to a curved bench, almost entirely hidden from people passing by.[aside postID=news_12065083 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/11/wmn-afrofuturism-gallery-03-2000x1337.jpg']Paxton offers him a snack pack with fruit, a Danish and beef ravioli. The man takes it, along with a hygiene kit filled with products like soap, a toothbrush and an eye mask. But the unhoused man does not accept Paxton’s offer of shelter.\u003c/p>\n\u003cp>“He is a San Francisco native,” Paxton says. “He said that he’d like services in San Francisco. That’s where he’s from.”\u003c/p>\n\u003cp>But LifeMoves cannot offer shelter in San Francisco, because the organization operates in San Mateo County — where the airport is located — and connects folks with services there. And that’s a problem: Unhoused people arrive at SFO from all over the region, just like travelers do — and 95% of the Bay Area’s unhoused population lives outside of San Mateo County.\u003c/p>\n\u003cp>While the local homeless community is fluid, the Bay Area’s housing strategies are not. The region’s homelessness efforts are largely siloed by county, and this fragmentation challenges the Bay Area’s ability to provide services to unhoused folks where they need them, when they need them. So, when people experiencing homelessness at the airport want shelter, LifeMoves cannot house most of them in the county where they need it.\u003c/p>\n\u003cp>The SFPD says none of the unhoused folks officers encountered in December received “admonishments” or “citations”; none were arrested.\u003c/p>\n\u003cp>At the SamTrans stop, SFPD Officer Erik Whitney also spots the unhoused man.\u003c/p>\n\u003cp>“You can get on the bus,” Officer Whitney tells the man. “Out there. Not here. It’s trespassing.”\u003c/p>\n\u003cp>The SFPD and LifeMoves share a goal: They both want people experiencing homelessness at the airport to leave. But there’s a key difference. Paxton and his team attempt to get them shelter beds in San Mateo County before they go, while the police usually just give unhoused folks a bus ticket to go somewhere else.\u003c/p>\n\u003cp>And at certain hours, it seems that the police make sure unhoused folks don’t get into the airport in the first place.\u003c/p>\n\u003ch2>V. MARTIN, SFO BART STATION, 1:15 a.m.\u003c/h2>\n\u003cp>When the last train of the night pulls up to the SFO BART station at 1:15 a.m., about a dozen police officers on segues greet it. But no unhoused folks come off the train, and the cops whiz back into the airport on their two-wheelers.\u003c/p>\n\u003cp>“They’re here to make sure anybody [that] gets off the last train is flying,” BART station agent Martin Croskery says. As he locks up, he says that SFPD officers are there every night. “Cause there used to be a problem with a lot of homeless coming off the last train and then staying in the airport overnight.”\u003c/p>\n\u003cfigure id=\"attachment_12073261\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-24-BL-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073261\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-24-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-24-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-24-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-24-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Sylvia Bambra (left) and Ivan Marquez, case managers with the LifeMoves Homeless Outreach Team, speak with an unhoused person during an outreach visit at San Francisco International Airport on Feb. 9, 2026. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>According to public records, the SFPD made contact with nearly 100 unhoused people coming off of the last two BART trains of the night during the first week of December. But Croskery says he hardly sees people experiencing homelessness get off the last train these days, in part because the line no longer ends at SFO. In 2021, BART changed the train route to end in Millbrae, further south in San Mateo County.\u003c/p>\n\u003cp>“Millbrae now has issues, but the last train has to go somewhere,” Croskrey says. “The problem has shifted from — it’s gone back and forward for years. It used to be the airport, then it was Millbrae, then back [to] the airport. And the airport says, ‘We can’t have this.’”\u003c/p>\n\u003ch2>VI. JAMES, MILLBRAE BART STATION, 8:30 a.m.\u003c/h2>\n\u003cp>At the end of Paxton’s monthly homeless outreach shift at SFO, he heads out to find more unhoused people right where Croskery says they’d be: at the Millbrae BART station. There, Paxton easily finds two people who want services in San Mateo County. They fill out LifeMoves intake forms and begin the process of getting shelter.\u003c/p>\n\u003cp>And with that, Paxton’s four hours of monthly outreach come to a close. But soon, the LifeMoves team may be working longer hours.\u003c/p>\n\u003cp>In June, the SFO Airport Commission approved a contract to staff a homeless outreach team at the airport 40 hours a week. The SFO contract is still being amended, but is expected to take effect in the spring.\u003c/p>\n\u003cp>Still, Paxton knows that solving the Bay Area’s homelessness crisis is beyond LifeMoves’ capacity. The region needs more housing to ensure that people like Snodgrass have permanent places to live after their time at shelters runs out.\u003c/p>\n\u003cp>“We do need more housing, I believe, in order to help this problem,” Paxton says. “That seems like that would be the best answer to help. But [we’re] just going to have to wait on that.”\u003c/p>\n\u003cp>\u003cem>Erin Bump is a radio reporter and podcast producer who lives in San Francisco. Find more of her work at \u003c/em>\u003ca href=\"http://kalw.org\">\u003cem>kalw.org\u003c/em>\u003c/a>\u003cem> or in the Century Lives podcast feed.\u003c/em>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003ch2>I. LIZBETH, SFO INTERNATIONAL TERMINAL, 5:00 a.m.\u003c/h2>\n\u003cp>It’s 5 a.m., and \u003cu>San Francisco International Airport\u003c/u>’s International Terminal is surprisingly quiet. A janitor pushes a cart full of cleaning supplies. A Transportation Security Administration agent straggles in with her lunchbox. And Lizbeth Sanchez prepares for a day of work.\u003c/p>\n\u003cp>In the Special Services area outside of security, where Sanchez works, a few passengers are asleep on top of their bags, waiting for the ticket counters to open. When they wake up, Sanchez will be ready to help them out by giving directions, pushing wheelchairs and offering language translation.\u003c/p>\n\u003cp>But some other people asleep in this seating nook aren’t actually traveling anywhere. She points to a person lying on the floor in a far corner of the Special Services area, their body mostly blocked from view by a row of seats. They look like any other traveler. But to Sanchez, it’s clear that they’re not.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“I see feet, and I don’t see luggage,” she says. “So you notice when it’s a homeless [person], and you notice when it’s people who are missing the flights, and they decide to stay in the airport.”\u003c/p>\n\u003cp>Sanchez sees what many others don’t: Unhoused people are staying at SFO — some just to sleep for the night, others to live. And while technically not part of her job, Sanchez has made it her duty to help them, too. She lets them rest in her seating area when it’s not too busy, and she brings extra sandwiches from home to share. But it didn’t take long for Sanchez to realize she could not offer people experiencing homelessness something they really needed: housing.\u003c/p>\n\u003cp>“I said, ‘God, please send me someone to help all these people,’” Sanchez says. “‘Like some Robin Hood or something like that?’”\u003c/p>\n\u003ch2>II. JAMES, SFO, 6:30 a.m.\u003c/h2>\n\u003cp>James Paxton is Sanchez’s Robin Hood. For over a year, he made outreach trips to the airport as a case manager for LifeMoves, a San Mateo County-based organization that connects unhoused people with housing and resources.\u003c/p>\n\u003cp>People experiencing homelessness have had a presence at the airport since at least 2018, but airport officials say their number has grown. The San Francisco Police Department says it encounters about 35 unhoused people at the airport every day. Records show that in the first week of December 2025, they made contact with nearly 250 people experiencing homelessness.\u003c/p>\n\u003cfigure id=\"attachment_12073262\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-27-BL-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073262\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-27-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-27-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-27-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-27-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">An unhoused person sits on a bench at San Francisco International Airport on Feb. 9, 2026. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>While LifeMoves tries to help these individuals find a stable place to live, the process can be complicated, and the program is, at present, limited to only 4 hours per month.\u003c/p>\n\u003cp>In 2018, LifeMoves was contracted to do homeless outreach at SFO because the airport is physically located in San Mateo County, even though the city and county of San Francisco own SFO.\u003c/p>\n\u003cp>LifeMoves staff has led outreach trips at the airport ever since.\u003c/p>\n\u003cp>Such airport outreach is not unique to SFO. Since 2020, a homeless outreach team has been staffed at Los Angeles International Airport for 40 hours a week. Their presence makes a difference: In the team’s first six months at LAX, the airport’s unhoused population decreased by 90%.\u003c/p>\n\u003cp>On this August morning, Paxton and his team arrive at the airport before dawn to connect with unhoused folks as they’re waking up, before they start moving around and become harder to find. Paxton leads his team all over SFO, looking for people who want help. Paxton wears a backpack filled with food and hygiene products, ready to provide unhoused folks whatever they say they need: from shelter beds to medical care to Lyft rides.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“A lot of the clients, I need to reestablish their ID, I need to get their Social Security, their birth certificate,” Paxton says. “A lot of them don’t have any of those items, and it makes it hard to get services.”\u003c/p>\n\u003cp>Since Paxton only makes outreach trips to the airport once a month, he leans on people who work at SFO — food workers, bag checkers, rental car staff — to act as his unofficial eyes when he’s not there. People like Sanchez.\u003c/p>\n\u003cp>“They’ll call me and be like, ‘Hey, I think this person needs help,’ and I’ll be on my way,” Paxton says. “We like to make sure that we communicate with them so we can build a better system to reach more people.”\u003c/p>\n\u003cp>Paxton says that there are lots of reasons people choose to stay at SFO. It’s open around the clock. It has food, water and bathrooms. The airport is secure. It’s also easier for people experiencing homelessness to blend in at the airport as they lug around their bags or sleep. In fact, it can be hard to distinguish them from travelers.\u003c/p>\n\u003cp>“ Little cues that we’ve noticed to look for, like the tag on the bag shows that he’s flying out soon,” Paxton says, pointing at a passenger’s bag. “And then other clients that we’ll notice, they’ll have bag tags, but it’ll be for like weeks ago. [That] kind of give[s] us an inclination that they may need services.”\u003c/p>\n\u003cp>Paxton offered services to dozens of unhoused people he met at the airport during his year or so as a case manager for LifeMoves. He placed 15 of them into temporary shelters.\u003c/p>\n\u003ch2>III. KIM, SAFE HARBOR SHELTER, 4:30 p.m.\u003c/h2>\n\u003cp>One of Paxton’s clients is Kim Snodgrass, who became homeless after he retired.\u003c/p>\n\u003cp>“Got a fairly nice pension and Social Security, but even with that in San José, I could not live on that,” Snodgrass says.\u003c/p>\n\u003cp>So, he got a job — and then an unexpected tax bill for thousands of dollars.\u003c/p>\n\u003cfigure id=\"attachment_12073263\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-29-BL-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073263\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-29-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-29-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-29-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-29-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Ivan Marquez, a case manager with the LifeMoves Homeless Outreach Team in northern San Mateo County, speaks with an unhoused person during an outreach visit at San Francisco International Airport on Feb. 9, 2026. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“That’s when I started going downhill.”\u003c/p>\n\u003cp>Snodgrass moved to Mexico in search of a cheaper lifestyle, but ended up flying back to SFO with only a few hundred dollars in his pocket. He says he didn’t want to put out either of his sons, both of whom live in the Bay Area. So, after Snodgrass’s flight landed, he just stayed at the airport.\u003c/p>\n\u003cp>“I had no idea where else to go, and I saw other people there that were staying there,” Snodgrass says. “I mean, you can kind of tell people that are not passengers.”\u003c/p>\n\u003cp>Snodgrass lived at the airport for more than six months.\u003c/p>\n\u003cp>Each morning, Snodgrass would head to a bathroom to wash up. Then he’d take a long walk between terminals. He’d spend time watching planes from the Reflection Room, visit one of the airport’s museum exhibits, or chat with travelers. At around 6 p.m., Snodgrass would stake out a good place to sleep for the night. He had a favorite spot: a dimly lit seating area tucked in between check-in counters in a domestic terminal.\u003c/p>\n\u003cp>“It was pretty comfortable to sleep,” Snodgrass says. “You know, you have to sleep sitting up — and that’s kind of hard to do, too. There’s lots of people that want to sleep there. Not just homeless people, but also travelers that maybe are catching a flight the next day.”\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Snodgrass says most travelers didn’t seem to notice the unhoused community around them.\u003c/p>\n\u003cp>“They’re in their own world,” Snodgrass says. “They’re going somewhere nice or coming back from someplace nice, and are just oblivious to you, really. It’s like you don’t even exist.”\u003c/p>\n\u003cp>Eventually, Snodgrass did get noticed. Police officers, who had always patrolled the airport, began asking unhoused people to show their boarding passes. When they didn’t have plane tickets, the cops would tell them to leave.\u003c/p>\n\u003cp>Even though SFO is a public place, it has restricted public hours. In May, the airport shortened the time it’s open to the public — so anyone found at the airport without a plane ticket from 6 p.m. to 8 a.m. the next day would be considered trespassing. This shift didn’t prevent unhoused people from seeking shelter at SFO, but it did change the way they were treated.\u003c/p>\n\u003cp>“I was really harassed,” Snodgrass says. “One morning, a policeman woke me up, and he told me that I was trespassing and that I needed to leave and not to come back. He wasn’t kind at all.”\u003c/p>\n\u003cp>The police made living at the airport a challenge. But getting enough to eat was even harder.\u003c/p>\n\u003cp>Snodgrass befriended a pastor who regularly traveled to SFO, who would buy him food when he came to town. When the pastor was not around, Snodgrass would eat one Wendy’s chicken sandwich a day.\u003c/p>\n\u003cp>Snodgrass made sure other folks living at the airport had food, too. He would stand by the security line, and when travelers went to throw out their water or food, he would ask if he could have it or grab it from the trash.\u003c/p>\n\u003cfigure id=\"attachment_12073260\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-10-BL-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073260\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-10-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-10-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-10-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-10-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Sylvia Bambra, a case manager with the LifeMoves Homeless Outreach Team, walks through San Francisco International Airport on Feb. 9, 2026, during an outreach visit. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“I would hand it out to some other homeless people that were, like, in really bad shape.”\u003c/p>\n\u003cp>Eventually, Snodgrass could no longer afford food — and he was in really bad shape, himself. He considered suicide.\u003c/p>\n\u003cp>“You get so hungry,” Snodgrass says. “That’s very painful. I think it was after I was hungry for, hadn’t eaten for, like seven or eight days, that I contacted James [Paxton] and said, ‘I can’t deal with this anymore. Can you get me in a shelter?’”\u003c/p>\n\u003cp>Paxton jumped into action and found Snodgrass an open bed at \u003ca href=\"https://safeharborhope.org/\">Safe Harbor Shelter\u003c/a> in San Mateo County. But getting unhoused folks at SFO into temporary housing does not always work out. Sometimes, when people want to move to a shelter, Paxton can’t place them where they want to go.\u003c/p>\n\u003ch2>IV. SFPD AMBASSADORS AND OFFICER WHITNEY, SAMTRANS STOP, 7:30 a.m.\u003c/h2>\n\u003cp>Back at SFO, in an empty hallway somewhere along Paxton’s route, he runs into two men in bright blue shirts. They’re “ambassadors,” retired San Francisco police officers stationed at the airport, whose job is to assist passengers and employees. Ambassadors don’t actually do any law enforcement, but they do help Paxton locate people experiencing homelessness.\u003c/p>\n\u003cp>They point Paxton toward the SamTrans bus stop on the lower level, where an unhoused man lies on the floor next to a curved bench, almost entirely hidden from people passing by.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Paxton offers him a snack pack with fruit, a Danish and beef ravioli. The man takes it, along with a hygiene kit filled with products like soap, a toothbrush and an eye mask. But the unhoused man does not accept Paxton’s offer of shelter.\u003c/p>\n\u003cp>“He is a San Francisco native,” Paxton says. “He said that he’d like services in San Francisco. That’s where he’s from.”\u003c/p>\n\u003cp>But LifeMoves cannot offer shelter in San Francisco, because the organization operates in San Mateo County — where the airport is located — and connects folks with services there. And that’s a problem: Unhoused people arrive at SFO from all over the region, just like travelers do — and 95% of the Bay Area’s unhoused population lives outside of San Mateo County.\u003c/p>\n\u003cp>While the local homeless community is fluid, the Bay Area’s housing strategies are not. The region’s homelessness efforts are largely siloed by county, and this fragmentation challenges the Bay Area’s ability to provide services to unhoused folks where they need them, when they need them. So, when people experiencing homelessness at the airport want shelter, LifeMoves cannot house most of them in the county where they need it.\u003c/p>\n\u003cp>The SFPD says none of the unhoused folks officers encountered in December received “admonishments” or “citations”; none were arrested.\u003c/p>\n\u003cp>At the SamTrans stop, SFPD Officer Erik Whitney also spots the unhoused man.\u003c/p>\n\u003cp>“You can get on the bus,” Officer Whitney tells the man. “Out there. Not here. It’s trespassing.”\u003c/p>\n\u003cp>The SFPD and LifeMoves share a goal: They both want people experiencing homelessness at the airport to leave. But there’s a key difference. Paxton and his team attempt to get them shelter beds in San Mateo County before they go, while the police usually just give unhoused folks a bus ticket to go somewhere else.\u003c/p>\n\u003cp>And at certain hours, it seems that the police make sure unhoused folks don’t get into the airport in the first place.\u003c/p>\n\u003ch2>V. MARTIN, SFO BART STATION, 1:15 a.m.\u003c/h2>\n\u003cp>When the last train of the night pulls up to the SFO BART station at 1:15 a.m., about a dozen police officers on segues greet it. But no unhoused folks come off the train, and the cops whiz back into the airport on their two-wheelers.\u003c/p>\n\u003cp>“They’re here to make sure anybody [that] gets off the last train is flying,” BART station agent Martin Croskery says. As he locks up, he says that SFPD officers are there every night. “Cause there used to be a problem with a lot of homeless coming off the last train and then staying in the airport overnight.”\u003c/p>\n\u003cfigure id=\"attachment_12073261\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003ca href=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-24-BL-KQED.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12073261\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-24-BL-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-24-BL-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-24-BL-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2026/02/260209-SFOSLEEPING-24-BL-KQED-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Sylvia Bambra (left) and Ivan Marquez, case managers with the LifeMoves Homeless Outreach Team, speak with an unhoused person during an outreach visit at San Francisco International Airport on Feb. 9, 2026. \u003ccite>(Beth LaBerge/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>According to public records, the SFPD made contact with nearly 100 unhoused people coming off of the last two BART trains of the night during the first week of December. But Croskery says he hardly sees people experiencing homelessness get off the last train these days, in part because the line no longer ends at SFO. In 2021, BART changed the train route to end in Millbrae, further south in San Mateo County.\u003c/p>\n\u003cp>“Millbrae now has issues, but the last train has to go somewhere,” Croskrey says. “The problem has shifted from — it’s gone back and forward for years. It used to be the airport, then it was Millbrae, then back [to] the airport. And the airport says, ‘We can’t have this.’”\u003c/p>\n\u003ch2>VI. JAMES, MILLBRAE BART STATION, 8:30 a.m.\u003c/h2>\n\u003cp>At the end of Paxton’s monthly homeless outreach shift at SFO, he heads out to find more unhoused people right where Croskery says they’d be: at the Millbrae BART station. There, Paxton easily finds two people who want services in San Mateo County. They fill out LifeMoves intake forms and begin the process of getting shelter.\u003c/p>\n\u003cp>And with that, Paxton’s four hours of monthly outreach come to a close. But soon, the LifeMoves team may be working longer hours.\u003c/p>\n\u003cp>In June, the SFO Airport Commission approved a contract to staff a homeless outreach team at the airport 40 hours a week. The SFO contract is still being amended, but is expected to take effect in the spring.\u003c/p>\n\u003cp>Still, Paxton knows that solving the Bay Area’s homelessness crisis is beyond LifeMoves’ capacity. The region needs more housing to ensure that people like Snodgrass have permanent places to live after their time at shelters runs out.\u003c/p>\n\u003cp>“We do need more housing, I believe, in order to help this problem,” Paxton says. “That seems like that would be the best answer to help. But [we’re] just going to have to wait on that.”\u003c/p>\n\u003cp>\u003cem>Erin Bump is a radio reporter and podcast producer who lives in San Francisco. Find more of her work at \u003c/em>\u003ca href=\"http://kalw.org\">\u003cem>kalw.org\u003c/em>\u003c/a>\u003cem> or in the Century Lives podcast feed.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"slug": "california-has-a-dangerous-driver-problem-a-bipartisan-group-of-lawmakers-wants-to-fix-that",
"title": "California Has a Dangerous Driver Problem. A Bipartisan Group of Lawmakers Wants to Fix That",
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"headTitle": "California Has a Dangerous Driver Problem. A Bipartisan Group of Lawmakers Wants to Fix That | KQED",
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"content": "\u003cp>\u003cem>This story was originally published by \u003ca href=\"https://calmatters.org/\">CalMatters\u003c/a>. \u003ca href=\"https://calmatters.org/subscribe-to-calmatters/\">Sign up\u003c/a> for their newsletters.\u003c/em>\u003c/p>\n\u003cp>A bipartisan group of \u003ca href=\"https://www.kqed.org/news/tag/california-assembly\">state Assembly members\u003c/a> announced a package of bills Monday to crack down on dangerous drivers and address some of the roadway safety issues CalMatters uncovered as part of its ongoing \u003ca href=\"https://calmatters.org/series/license-to-kill/\">License to Kill\u003c/a> series.\u003c/p>\n\u003cp>The proposals take aim at laws and practices that have allowed dangerous drivers to stay on California’s roads and contributed to a spike in traffic deaths. The bills would: require first-time DUI offenders to install in-car breathalyzers, lengthen many license suspensions and revocations, increase DUI training for law enforcement and close a loophole that allows people who’ve killed with their car to avoid consequences through a diversion program.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“Sacramento is listening. We see that there is a problem and we are doing what we can, crossing that partisan divide and trying to identify real solutions that we can deliver now to make our communities safer,” said Democratic Assemblymember Nick Schultz of Burbank, chair of the Assembly Public Safety Committee.\u003c/p>\n\u003cp>The Assembly proposals are one component of a \u003ca href=\"https://www.kqed.org/news/12041243/san-franciscos-streets-still-deadly-advocates-want-lurie-to-do-more\">broader reckoning over years of rising traffic deaths\u003c/a> playing out at the Capitol. Next week, a separate event is expected to include more details about new bills from the California Senate, related budget proposals and the perspective of families who have lost loved ones to drunk drivers.\u003c/p>\n\u003cp>Last month, Schultz \u003ca href=\"https://calmatters.org/investigation/2026/01/californa-dui-law-reform/\">introduced \u003c/a>a bill to increase penalties for repeat DUI offenders. Assembly members detailed several additional legislative efforts at Monday’s press conference that would:\u003cstrong> \u003c/strong>\u003c/p>\n\u003cp>\u003cstrong>Close a diversion loophole.\u003c/strong>\u003c/p>\n\u003cp>We reported in December that a criminal justice reform law from a few years ago was allowing judges to dismiss misdemeanor vehicular manslaughter charges for drivers who agreed to take part in what’s known as a \u003ca href=\"https://calmatters.org/investigation/2025/12/california-vehicular-manslaughter-diversion/\">diversion program\u003c/a>. But in an unintended twist, that has meant the drivers not only avoided a criminal conviction but also kept a clean driving record.\u003c/p>\n\u003cp>Assembly Member Lori Wilson, a Democrat from Suisun City who chairs the Assembly Transportation Committee, introduced \u003ca href=\"https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=202520260AB1662\">a new bill\u003c/a> that would require the DMV to add points to a driver’s license when they’re granted misdemeanor diversion.\u003c/p>\n\u003cp>\u003cstrong>Make license suspensions and revocations start when a driver is released from custody as opposed to at the time of conviction.\u003c/strong>\u003c/p>\n\u003cp>Currently, someone who is convicted of felony vehicular manslaughter would likely by law have their license revoked for three years. But the revocation would often start while they’re in prison and they might be eligible to get their license back as soon as they’re out.\u003c/p>\n\u003cp>Wilson said her office is finalizing language on another bill that would change that.\u003c/p>\n\u003cp>\u003cstrong>“\u003c/strong>Driving is a privilege,” Wilson said. “This package holds dangerous drivers accountable and keeps our streets safer for everyone.”\u003c/p>\n\u003cp>\u003cstrong>Force first-time DUI offenders to install what’s known as an ignition interlock device on their vehicles.\u003c/strong>\u003c/p>\n\u003cp>This is now the third time that Assemblymember Cottie Petrie-Norris, a Democrat from Irvine, has introduced this measure.[aside postID=forum_2010101909751 hero='https://cdn.kqed.org/wp-content/uploads/sites/43/2025/04/GettyImages-1230256771-1-1020x574.jpg']California is currently one of the few states that doesn’t require first time offenders to install the technology, which forces a driver to blow into a breathalyzer and prove they haven’t been drinking in order to start their car. Her \u003ca href=\"https://calmatters.org/investigation/2025/12/california-roadway-deaths-inaction/\">previous efforts failed\u003c/a> after the Department of Motor Vehicles raised budget concerns and civil liberties groups worried it would disproportionately impact the poor and people of color.\u003c/p>\n\u003cp>\u003cstrong>“\u003c/strong>California is the \u003ca href=\"https://www.kqed.org/news/12035925/license-to-kill\">epicenter of America’s DUI and drunk driving epidemic\u003c/a>. As moms, as dads, as Californians, it’s horrifying. And as policymakers, we have an opportunity and we have an obligation to do something about this,” Petrie-Norris said. “We know these devices work. We know that they can save lives.”\u003c/p>\n\u003cp>\u003cstrong>Increase training for law enforcement officers on how to enforce the state’s DUI laws.\u003c/strong>\u003c/p>\n\u003cp>Assembly Member Juan Alanis, a Republican from Modesto, said currently many officers only get basic training at the academy on drunk and drugged driving and must often wait for colleagues with more specialized training to assess a driver’s sobriety level.\u003c/p>\n\u003cp>“This is to help those agencies and officers to be able to have that training so that way we can identify DUI drivers faster, quicker and get them off the streets,” Alanis said.\u003c/p>\n\u003cp>Schultz called the package of proposals a “starting point” and said he expects his colleagues in the state Senate will also be proposing changes to save lives on the road.\u003c/p>\n\u003cp>Indeed, last month state Sen. Bob Archuleta, a Democrat from Norwalk, \u003ca href=\"https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=202520260SB907\">introduced a bill\u003c/a> to crack down on DUIs – increasing punishment and making it easier for prosecutors to charge repeat offenders with murder.\u003c/p>\n\u003cp>Archuleta is expected to hold a press conference later this month along with Mothers Against Drunk Driving, road safety advocates and other lawmakers to announce further road safety bills.\u003c/p>\n\u003cp>\u003cem>This article was \u003ca href=\"https://calmatters.org/investigation/2026/02/assembly-driving-bills/\">originally published on CalMatters\u003c/a> and was republished under the \u003ca href=\"https://creativecommons.org/licenses/by-nc-nd/4.0/\">Creative Commons Attribution-NonCommercial-NoDerivatives\u003c/a> license.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cem>This story was originally published by \u003ca href=\"https://calmatters.org/\">CalMatters\u003c/a>. \u003ca href=\"https://calmatters.org/subscribe-to-calmatters/\">Sign up\u003c/a> for their newsletters.\u003c/em>\u003c/p>\n\u003cp>A bipartisan group of \u003ca href=\"https://www.kqed.org/news/tag/california-assembly\">state Assembly members\u003c/a> announced a package of bills Monday to crack down on dangerous drivers and address some of the roadway safety issues CalMatters uncovered as part of its ongoing \u003ca href=\"https://calmatters.org/series/license-to-kill/\">License to Kill\u003c/a> series.\u003c/p>\n\u003cp>The proposals take aim at laws and practices that have allowed dangerous drivers to stay on California’s roads and contributed to a spike in traffic deaths. The bills would: require first-time DUI offenders to install in-car breathalyzers, lengthen many license suspensions and revocations, increase DUI training for law enforcement and close a loophole that allows people who’ve killed with their car to avoid consequences through a diversion program.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“Sacramento is listening. We see that there is a problem and we are doing what we can, crossing that partisan divide and trying to identify real solutions that we can deliver now to make our communities safer,” said Democratic Assemblymember Nick Schultz of Burbank, chair of the Assembly Public Safety Committee.\u003c/p>\n\u003cp>The Assembly proposals are one component of a \u003ca href=\"https://www.kqed.org/news/12041243/san-franciscos-streets-still-deadly-advocates-want-lurie-to-do-more\">broader reckoning over years of rising traffic deaths\u003c/a> playing out at the Capitol. Next week, a separate event is expected to include more details about new bills from the California Senate, related budget proposals and the perspective of families who have lost loved ones to drunk drivers.\u003c/p>\n\u003cp>Last month, Schultz \u003ca href=\"https://calmatters.org/investigation/2026/01/californa-dui-law-reform/\">introduced \u003c/a>a bill to increase penalties for repeat DUI offenders. Assembly members detailed several additional legislative efforts at Monday’s press conference that would:\u003cstrong> \u003c/strong>\u003c/p>\n\u003cp>\u003cstrong>Close a diversion loophole.\u003c/strong>\u003c/p>\n\u003cp>We reported in December that a criminal justice reform law from a few years ago was allowing judges to dismiss misdemeanor vehicular manslaughter charges for drivers who agreed to take part in what’s known as a \u003ca href=\"https://calmatters.org/investigation/2025/12/california-vehicular-manslaughter-diversion/\">diversion program\u003c/a>. But in an unintended twist, that has meant the drivers not only avoided a criminal conviction but also kept a clean driving record.\u003c/p>\n\u003cp>Assembly Member Lori Wilson, a Democrat from Suisun City who chairs the Assembly Transportation Committee, introduced \u003ca href=\"https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=202520260AB1662\">a new bill\u003c/a> that would require the DMV to add points to a driver’s license when they’re granted misdemeanor diversion.\u003c/p>\n\u003cp>\u003cstrong>Make license suspensions and revocations start when a driver is released from custody as opposed to at the time of conviction.\u003c/strong>\u003c/p>\n\u003cp>Currently, someone who is convicted of felony vehicular manslaughter would likely by law have their license revoked for three years. But the revocation would often start while they’re in prison and they might be eligible to get their license back as soon as they’re out.\u003c/p>\n\u003cp>Wilson said her office is finalizing language on another bill that would change that.\u003c/p>\n\u003cp>\u003cstrong>“\u003c/strong>Driving is a privilege,” Wilson said. “This package holds dangerous drivers accountable and keeps our streets safer for everyone.”\u003c/p>\n\u003cp>\u003cstrong>Force first-time DUI offenders to install what’s known as an ignition interlock device on their vehicles.\u003c/strong>\u003c/p>\n\u003cp>This is now the third time that Assemblymember Cottie Petrie-Norris, a Democrat from Irvine, has introduced this measure.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>California is currently one of the few states that doesn’t require first time offenders to install the technology, which forces a driver to blow into a breathalyzer and prove they haven’t been drinking in order to start their car. Her \u003ca href=\"https://calmatters.org/investigation/2025/12/california-roadway-deaths-inaction/\">previous efforts failed\u003c/a> after the Department of Motor Vehicles raised budget concerns and civil liberties groups worried it would disproportionately impact the poor and people of color.\u003c/p>\n\u003cp>\u003cstrong>“\u003c/strong>California is the \u003ca href=\"https://www.kqed.org/news/12035925/license-to-kill\">epicenter of America’s DUI and drunk driving epidemic\u003c/a>. As moms, as dads, as Californians, it’s horrifying. And as policymakers, we have an opportunity and we have an obligation to do something about this,” Petrie-Norris said. “We know these devices work. We know that they can save lives.”\u003c/p>\n\u003cp>\u003cstrong>Increase training for law enforcement officers on how to enforce the state’s DUI laws.\u003c/strong>\u003c/p>\n\u003cp>Assembly Member Juan Alanis, a Republican from Modesto, said currently many officers only get basic training at the academy on drunk and drugged driving and must often wait for colleagues with more specialized training to assess a driver’s sobriety level.\u003c/p>\n\u003cp>“This is to help those agencies and officers to be able to have that training so that way we can identify DUI drivers faster, quicker and get them off the streets,” Alanis said.\u003c/p>\n\u003cp>Schultz called the package of proposals a “starting point” and said he expects his colleagues in the state Senate will also be proposing changes to save lives on the road.\u003c/p>\n\u003cp>Indeed, last month state Sen. Bob Archuleta, a Democrat from Norwalk, \u003ca href=\"https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=202520260SB907\">introduced a bill\u003c/a> to crack down on DUIs – increasing punishment and making it easier for prosecutors to charge repeat offenders with murder.\u003c/p>\n\u003cp>Archuleta is expected to hold a press conference later this month along with Mothers Against Drunk Driving, road safety advocates and other lawmakers to announce further road safety bills.\u003c/p>\n\u003cp>\u003cem>This article was \u003ca href=\"https://calmatters.org/investigation/2026/02/assembly-driving-bills/\">originally published on CalMatters\u003c/a> and was republished under the \u003ca href=\"https://creativecommons.org/licenses/by-nc-nd/4.0/\">Creative Commons Attribution-NonCommercial-NoDerivatives\u003c/a> license.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"info": "What kind of no sabo word is Hyphenación? For us, it’s about living within a hyphenation. Like being a third-gen Mexican-American from the Texas border now living that Bay Area Chicano life. Like Xorje! Each week we bring together a couple of hyphenated Latinos to talk all about personal life choices: family, careers, relationships, belonging … everything is on the table. ",
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"info": "Our flagship program, helmed by Kai Ryssdal, examines what the day in money delivered, through stories, conversations, newsworthy numbers and more. Updated Monday through Friday at about 3:30 p.m. PT.",
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"info": "The MindShift podcast explores the innovations in education that are shaping how kids learn. Hosts Ki Sung and Katrina Schwartz introduce listeners to educators, researchers, parents and students who are developing effective ways to improve how kids learn. We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>",
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"info": "For decades, the process for how police police themselves has been inconsistent – if not opaque. In some states, like California, these proceedings were completely hidden. After a new police transparency law unsealed scores of internal affairs files, our reporters set out to examine these cases and the shadow world of police discipline. On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. Is it the officers, or the public they've sworn to serve?",
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"tagline": "Politics from a personal perspective",
"info": "Political Breakdown is a new series that explores the political intersection of California and the nation. Each week hosts Scott Shafer and Marisa Lagos are joined with a new special guest to unpack politics -- with personality — and offer an insider’s glimpse at how politics happens.",
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"possible": {
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"title": "Possible",
"info": "Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. The show features interviews with visionary guests like Trevor Noah, Sam Altman and Janette Sadik-Khan. Possible paints an optimistic portrait of the world we can create through science, policy, business, art and our shared humanity. It asks: What if everything goes right for once? How can we get there? Each episode also includes a short fiction story generated by advanced AI GPT-4, serving as a thought-provoking springboard to speculate how humanity could leverage technology for good.",
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"pri-the-world": {
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"radiolab": {
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"reveal": {
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},
"rightnowish": {
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"title": "Rightnowish",
"tagline": "Art is where you find it",
"info": "Rightnowish digs into life in the Bay Area right now… ish. Journalist Pendarvis Harshaw takes us to galleries painted on the sides of liquor stores in West Oakland. We'll dance in warehouses in the Bayview, make smoothies with kids in South Berkeley, and listen to classical music in a 1984 Cutlass Supreme in Richmond. Every week, Pen talks to movers and shakers about how the Bay Area shapes what they create, and how they shape the place we call home.",
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"info": "The Snap Judgment radio show and podcast mixes real stories with killer beats to produce cinematic, dramatic radio. Snap's musical brand of storytelling dares listeners to see the world through the eyes of another. This is storytelling... with a BEAT!! Snap first aired on public radio stations nationwide in July 2010. Today, Snap Judgment airs on over 450 public radio stations and is brought to the airwaves by KQED & PRX.",
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"soldout": {
"id": "soldout",
"title": "SOLD OUT: Rethinking Housing in America",
"tagline": "A new future for housing",
"info": "Sold Out: Rethinking Housing in America",
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