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Its motive is profit, and in seeking to maximize its financial gains, Meta has repeatedly misled the public about the substantial dangers of its social media platforms,” the complaint says. “It has concealed the ways in which these platforms exploit and manipulate its most vulnerable consumers: teenagers and children.”\u003c/p>\n\u003cp>[ad full-width]\u003c/p>\n\u003cp>The lawsuits follow the collapse of settlement talks with the Menlo Park-based Meta, which operates both platforms. 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[pullquote size=\"medium\" align=\"right\" citation=\"California Attorney General Rob Bonta\"]‘We refuse to allow the company to feign ignorance of the harm it knows it’s causing. We refuse to let it continue business as usual when that business is hurting our children.’[/pullquote]“Kids and teenagers are suffering from record levels of poor mental health and social media companies like Meta are to blame,” New York Attorney General Letitia James said. “Meta has profited from children’s pain by intentionally designing its platforms with manipulative features that make children addicted to their platforms while lowering their self-esteem.”\u003c/p>\n\u003cp>In a statement, Meta said it shares “the attorneys general’s commitment to providing teens with safe, positive experiences online, and have already introduced over 30 tools to support teens and their families.”\u003c/p>\n\u003cp>“We’re disappointed that instead of working productively with companies across the industry to create clear, age-appropriate standards for the many apps teens use, the attorneys general have chosen this path,” the company added.\u003c/p>\n\u003cp>The lawsuits also come on the heels of damning newspaper reports, first published by \u003cem>The Wall Street Journal\u003c/em> in the fall of 2021, based on Meta’s research that found that the company knew about the harms Instagram can cause teenagers — especially teen girls — when it comes to mental health and body image issues. [pullquote size=\"medium\" align=\"right\" citation=\"New York Attorney General Letitia James\"]‘Kids and teenagers are suffering from record levels of poor mental health and social media companies like Meta are to blame.’[/pullquote]One internal study cited 13.5% of teen girls saying Instagram makes thoughts of suicide worse and 17% of teen girls saying it makes eating disorders worse.\u003c/p>\n\u003cp>Following the first reports, a consortium of news organizations, including \u003cem>The Associated Press\u003c/em>, published their findings based on leaked documents from whistleblower Frances Haugen, who has testified before Congress and a British parliamentary committee about what she found.\u003c/p>\n\u003cp>The use of social media among teens is nearly universal in the U.S. and many other parts of the world. 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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Attorney General Rob Bonta is part of the coalition of more than 30 AGs filing \u003ca href=\"https://oag.ca.gov/system/files/attachments/press-docs/FINAL%20Meta%20Multistate%20Complaint%2C%20N.D.%20Cal.%20%28REDACTED%2C%20CONFORMED%29.pdf\">the federal lawsuit\u003c/a> in Northern California.\u003c/p>\n\u003cp>“We refuse to allow the company to feign ignorance of the harm it knows it’s causing,” Bonta said in a statement on Tuesday. “We refuse to let it continue business as usual when that business is hurting our children.”\u003c/p>\n\u003cp>In addition to the 33 states, nine other attorneys general are filing in their respective states, bringing the total number of states taking action to 42. \u003c/p>\u003c/div>",
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"content": "‘We refuse to allow the company to feign ignorance of the harm it knows it’s causing. We refuse to let it continue business as usual when that business is hurting our children.’",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“Kids and teenagers are suffering from record levels of poor mental health and social media companies like Meta are to blame,” New York Attorney General Letitia James said. “Meta has profited from children’s pain by intentionally designing its platforms with manipulative features that make children addicted to their platforms while lowering their self-esteem.”\u003c/p>\n\u003cp>In a statement, Meta said it shares “the attorneys general’s commitment to providing teens with safe, positive experiences online, and have already introduced over 30 tools to support teens and their families.”\u003c/p>\n\u003cp>“We’re disappointed that instead of working productively with companies across the industry to create clear, age-appropriate standards for the many apps teens use, the attorneys general have chosen this path,” the company added.\u003c/p>\n\u003cp>The lawsuits also come on the heels of damning newspaper reports, first published by \u003cem>The Wall Street Journal\u003c/em> in the fall of 2021, based on Meta’s research that found that the company knew about the harms Instagram can cause teenagers — especially teen girls — when it comes to mental health and body image issues. \u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>One internal study cited 13.5% of teen girls saying Instagram makes thoughts of suicide worse and 17% of teen girls saying it makes eating disorders worse.\u003c/p>\n\u003cp>Following the first reports, a consortium of news organizations, including \u003cem>The Associated Press\u003c/em>, published their findings based on leaked documents from whistleblower Frances Haugen, who has testified before Congress and a British parliamentary committee about what she found.\u003c/p>\n\u003cp>The use of social media among teens is nearly universal in the U.S. and many other parts of the world. Up to 95% of youth ages 13 to 17 in the U.S. report using a social media platform, with more than a third saying they use social media “almost constantly,” according to the Pew Research Center. \u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>To comply with federal regulation, social media companies ban kids under 13 from signing up to their platforms — but children have been shown to easily get around the bans, both with and without their parents’ consent, and many younger kids have social media accounts.\u003c/p>\n\u003cp>Other measures social platforms have taken to address concerns about children’s mental health are also easily circumvented. For instance, TikTok recently introduced a default 60-minute time limit for users under 18. But once the limit is reached, minors can enter a passcode to keep watching.\u003c/p>\n\u003cp>In May, U.S. Surgeon General Dr. Vivek Murthy called on tech companies, parents and caregivers to take “immediate action to protect kids now” from the harms of social media.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>Associated Press Writers Maysoon Khan in New York and Ashraf Khalil in Washington DC contributed to this story. KQED’s \u003ca href=\"https://www.kqed.org/author/rachael-myrow\">Rachael Myrow\u003c/a> also contributed to this report.\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>For more than two decades, the U.S. tech industry has been a reliable source of booming stocks and cushy, high-paid jobs. In the span of weeks, the sheen has faded and the ax has fallen.\u003c/p>\n\u003cp>More than 24,000 tech workers across 72 companies have been laid off this month, adding to a total of 120,000 tech jobs lost this year, \u003ca href=\"https://layoffs.fyi/\">according to layoffs.fyi\u003c/a>, which tracks job cuts in the tech industry. It’s safe to say a reckoning is underway, even as each company is grappling with its own challenges. (See: \u003ca href=\"https://www.npr.org/2022/11/12/1136205315/musk-twitter-bankruptcy-how-likely\">Twitter\u003c/a>.)[aside label=\"Related Stories\" postID=\"news_11931311,forum_2010101891200,news_11931727\"]\u003c/p>\n\u003cp>Many of the companies making public statements have cited at least one of two primary causes:\u003c/p>\n\u003cp>First, they hired a lot of employees during the pandemic, when people were extremely online. Now, the internet boom has faded, offline life has picked up, and those new employees seem too expensive.\u003c/p>\n\u003cp>Second, broader economic wobbles have made brands more reluctant to spend on digital ads — a source of revenue for many tech companies. High interest rates have put an end to the cheap-money era of venture capital.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Here are some of the companies that have announced the biggest job cuts.\u003c/p>\n\u003ch2>Amazon: a reported 10,000 jobs\u003c/h2>\n\u003cp>The online retail and cloud computing behemoth plans to lay off some 10,000 employees in corporate and technology jobs,\u003ca href=\"https://www.nytimes.com/2022/11/14/technology/amazon-layoffs.html\"> \u003cem>The New York Times \u003c/em>was the first to report\u003c/a> on Monday. Amazon did not reply to an NPR request for confirmation of the report.\u003c/p>\n\u003cp>As of this fall, Amazon employed more than 1.5 million full- and part-time workers around the world, many in warehouses. The 10,000 expected layoffs would comprise about 3% of Amazon’s corporate employees, according to the \u003cem>Times\u003c/em>, and a significantly smaller share of its overall workforce.\u003c/p>\n\u003cp>The cuts reportedly will focus on Amazon’s devices division, including Alexa, the company’s virtual assistant technology, as well as its retail and human resources divisions.\u003c/p>\n\u003cp>Earlier this month, the company \u003ca href=\"https://www.aboutamazon.com/news/workplace/a-note-about-hiring-from-beth-galetti\">announced a hiring freeze\u003c/a> on corporate jobs. “We’re facing an unusual macro-economic environment, and want to balance our hiring and investments with being thoughtful about this economy,” wrote Beth Galetti, Amazon’s senior vice president of people experience and technology.\u003c/p>\n\u003ch2>Meta: 11,000 jobs\u003c/h2>\n\u003cp>Facebook and Instagram’s parent company, Meta, laid off 11,000 people last week — about 13% of its staff.\u003c/p>\n\u003cp>CEO Mark Zuckerberg attributed the cuts to overhiring during the pandemic. In a letter to staff\u003ca href=\"https://about.fb.com/news/2022/11/mark-zuckerberg-layoff-message-to-employees/\"> posted to the corporate website\u003c/a>, he cited a decline in e-commerce, the wider economic downturn, increased competition, and a decline in ad sales–the primary way the company makes money.\u003c/p>\n\u003cp>“I got this wrong, and I take responsibility for that,” he wrote.\u003c/p>\n\u003cfigure id=\"attachment_11932364\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-scaled.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11932364\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-800x600.jpg\" alt=\"a man in a black turtleneck explains something on a screen\" width=\"800\" height=\"600\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-800x600.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-1020x765.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-1536x1152.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-2048x1536.jpg 2048w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-1920x1440.jpg 1920w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Meta CEO Mark Zuckerberg made big investments in the “metaverse,” which he showed off during a virtual event last year. Last week, Zuckerberg announced the company was laying off 13% of its staff. \u003ccite>(Eric Risberg/AP)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The layoffs come as the company has invested billions in the so-called metaverse, pitched as a virtual-reality future in which people will work, mingle, exercise and go to concerts. But it’s an unproven bet on the future, and not all everyone is convinced it should be the social media company’s focus.\u003c/p>\n\u003cp>Zuckerberg said the workforce cuts would affect the whole organization, with recruiting staff disproportionately affected due to fewer hires anticipated in the coming year. A hiring freeze through the first quarter of 2023 will continue.\u003c/p>\n\u003ch2>Twitter: about 3,700 jobs\u003c/h2>\n\u003cp>Billionaire Tesla and SpaceX CEO Elon Musk bought the social media platform at the end of October and wasted no time slashing its workforce. He \u003ca href=\"https://www.npr.org/2022/10/27/1132153277/elon-musk-takes-control-of-twitter-and-immediately-ousts-top-executives\">immediately ousted\u003c/a> the company’s leadership, including its CEO, CFO, and top lawyer. \u003ca href=\"https://www.npr.org/2022/11/04/1134263184/twitter-layoffs-elon-musk\">Mass layoffs were announced\u003c/a> on November 4, with about 50% of the staff cut.\u003c/p>\n\u003cp>“Regarding Twitter’s reduction in force, unfortunately there is no choice when the company is losing over $4M/day,”\u003ca href=\"https://twitter.com/elonmusk/status/1588671155766194176\"> Musk tweeted\u003c/a>.\u003c/p>\n\u003cp>Co-founder and former CEO Jack Dorsey \u003ca href=\"https://twitter.com/jack/status/1588913276980633600\">tweeted \u003c/a>that he accepted blame for hiring too many workers in recent years.\u003c/p>\n\u003cp>“I own the responsibility for why everyone is in this situation: I grew the company size too quickly. I apologize for that,” he wrote.\u003c/p>\n\u003cp>Musk’s $44 billion purchase of Twitter — which he tried to get out of for several months — has saddled the company with $13 billion of new debt.\u003c/p>\n\u003cp>His short tenure at the top of Twitter has been marked by hasty changes quickly halted, including his plan for a revamped Twitter Blue verification service, which charged $8 a month to get a blue checkmark on one’s account. Accounts impersonating celebrities, major corporations, and Musk himself proliferated immediately, spurring Twitter to halt Twitter Blue signups\u003ca href=\"https://www.businessinsider.com/timeline-elon-musks-chaotic-twitter-blue-verification-rollout-2022-11\"> twice within a week\u003c/a>.\u003c/p>\n\u003cp>Key executives who were not fired, including Twitter’s head of content moderation and safety on the platform, and the company’s chief privacy officer and compliance officer,\u003ca href=\"https://www.washingtonpost.com/technology/2022/11/10/twitter-security-resignations/\"> resigned last week\u003c/a>.\u003c/p>\n\u003ch2>Stripe: about 1,000 jobs\u003c/h2>\n\u003cp>Payment processing platform Stripe\u003ca href=\"https://stripe.com/newsroom/news/ceo-patrick-collisons-email-to-stripe-employees\"> announced on November 3\u003c/a> that it was cutting 14% of its workforce.\u003c/p>\n\u003cp>Stripe CEO Patrick Collison wrote in an email to employees that the pandemic pushed the world toward e-commerce, spurring the company’s growth.\u003c/p>\n\u003cp>The CEO said he and his brother and co-founder John Collison had made “two very consequential mistakes”: being too optimistic about the internet economy’s near-term growth, and growing Stripe’s operating costs too quickly.\u003c/p>\n\u003cp>“We are facing stubborn inflation, energy shocks, higher interest rates, reduced investment budgets, and sparser startup funding. … [M]any parts of the developed world appear to be headed for recession. We think that 2022 represents the beginning of a different economic climate,” Collison wrote.\u003c/p>\n\u003ch2>Salesforce: hundreds of jobs\u003c/h2>\n\u003cp>Salesforce, which makes cloud-based business software, laid off some of its employees last week,\u003ca href=\"https://www.cnbc.com/2022/11/08/salesforce-cut-hundreds-of-employees-on-monday.html\"> CNBC reported\u003c/a>.\u003c/p>\n\u003cp>Salesforce said in a statement to NPR: “Our sales performance process drives accountability. Unfortunately, that can lead to some leaving the business, and we support them through their transition.”\u003c/p>\n\u003cp>A source familiar with the cuts said they affected hundreds of employees in the sales organization.\u003c/p>\n\u003ch2>Microsoft: fewer than 1,000 jobs\u003c/h2>\n\u003cp>The software company made cuts across its divisions last month, \u003ca href=\"https://www.axios.com/2022/10/18/microsoft-layoffs-latest-tech-firm-cuts\">Axios reported\u003c/a>. Fewer than 1,000 jobs were cut, a source told Axios.\u003c/p>\n\u003cp>A request for confirmation of the layoffs was not immediately returned.\u003c/p>\n\u003ch2>Zillow, Snap and Robinhood\u003c/h2>\n\u003cp>Zillow, the online real estate marketplace, laid off 300 of its employees late last month, TechCrunch \u003ca href=\"https://techcrunch.com/2022/10/26/zillow-layoff-300-employees/\">reported\u003c/a>. The company \u003ca href=\"https://www.npr.org/2021/11/03/1051941654/zillow-will-stop-buying-and-renovating-homes-and-cut-25-of-its-workforce\">laid off 25% of its workforce \u003c/a>a year ago as it shuttered its instant buying service.\u003c/p>\n\u003cp>Snap, the company behind Snapchat, said at the end of August that it was \u003ca href=\"https://newsroom.snap.com/en-US/restructuring-and-refocusing-our-business\">cutting its workforce by 20%\u003c/a>. The layoffs affected some 1,200 employees, with the company’s full-time workforce about 6,400 as of June.\u003c/p>\n\u003cp>Robinhood, the brokerage app company, \u003ca href=\"https://blog.robinhood.com/news/2022/8/2/a-message-from-our-ceo-and-co-founder-vlad-tenev\">laid off 23% of its workforce\u003c/a> in August. That amounted to 780 employees, \u003ca href=\"https://www.bloomberg.com/news/articles/2022-08-02/robinhood-cuts-23-of-workforce-in-sweeping-reorganization?leadSource=uverify%20wall\">according to Bloomberg\u003c/a>. The company had already reduced its staff by 9% in April. “This did not go far enough,” wrote Robinhood CEO Vlad Tenev.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cem>NPR’s Alina Selyukh contributed to this story.\u003c/em>\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2022 NPR. To see more, visit https://www.npr.org.\u003cimg decoding=\"async\" src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=It%27s+the+end+of+the+boom+times+in+tech%2C+as+layoffs+keep+mounting&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>For more than two decades, the U.S. tech industry has been a reliable source of booming stocks and cushy, high-paid jobs. In the span of weeks, the sheen has faded and the ax has fallen.\u003c/p>\n\u003cp>More than 24,000 tech workers across 72 companies have been laid off this month, adding to a total of 120,000 tech jobs lost this year, \u003ca href=\"https://layoffs.fyi/\">according to layoffs.fyi\u003c/a>, which tracks job cuts in the tech industry. It’s safe to say a reckoning is underway, even as each company is grappling with its own challenges. (See: \u003ca href=\"https://www.npr.org/2022/11/12/1136205315/musk-twitter-bankruptcy-how-likely\">Twitter\u003c/a>.)\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Many of the companies making public statements have cited at least one of two primary causes:\u003c/p>\n\u003cp>First, they hired a lot of employees during the pandemic, when people were extremely online. Now, the internet boom has faded, offline life has picked up, and those new employees seem too expensive.\u003c/p>\n\u003cp>Second, broader economic wobbles have made brands more reluctant to spend on digital ads — a source of revenue for many tech companies. High interest rates have put an end to the cheap-money era of venture capital.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Here are some of the companies that have announced the biggest job cuts.\u003c/p>\n\u003ch2>Amazon: a reported 10,000 jobs\u003c/h2>\n\u003cp>The online retail and cloud computing behemoth plans to lay off some 10,000 employees in corporate and technology jobs,\u003ca href=\"https://www.nytimes.com/2022/11/14/technology/amazon-layoffs.html\"> \u003cem>The New York Times \u003c/em>was the first to report\u003c/a> on Monday. Amazon did not reply to an NPR request for confirmation of the report.\u003c/p>\n\u003cp>As of this fall, Amazon employed more than 1.5 million full- and part-time workers around the world, many in warehouses. The 10,000 expected layoffs would comprise about 3% of Amazon’s corporate employees, according to the \u003cem>Times\u003c/em>, and a significantly smaller share of its overall workforce.\u003c/p>\n\u003cp>The cuts reportedly will focus on Amazon’s devices division, including Alexa, the company’s virtual assistant technology, as well as its retail and human resources divisions.\u003c/p>\n\u003cp>Earlier this month, the company \u003ca href=\"https://www.aboutamazon.com/news/workplace/a-note-about-hiring-from-beth-galetti\">announced a hiring freeze\u003c/a> on corporate jobs. “We’re facing an unusual macro-economic environment, and want to balance our hiring and investments with being thoughtful about this economy,” wrote Beth Galetti, Amazon’s senior vice president of people experience and technology.\u003c/p>\n\u003ch2>Meta: 11,000 jobs\u003c/h2>\n\u003cp>Facebook and Instagram’s parent company, Meta, laid off 11,000 people last week — about 13% of its staff.\u003c/p>\n\u003cp>CEO Mark Zuckerberg attributed the cuts to overhiring during the pandemic. In a letter to staff\u003ca href=\"https://about.fb.com/news/2022/11/mark-zuckerberg-layoff-message-to-employees/\"> posted to the corporate website\u003c/a>, he cited a decline in e-commerce, the wider economic downturn, increased competition, and a decline in ad sales–the primary way the company makes money.\u003c/p>\n\u003cp>“I got this wrong, and I take responsibility for that,” he wrote.\u003c/p>\n\u003cfigure id=\"attachment_11932364\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-scaled.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11932364\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-800x600.jpg\" alt=\"a man in a black turtleneck explains something on a screen\" width=\"800\" height=\"600\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-800x600.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-1020x765.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-160x120.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-1536x1152.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-2048x1536.jpg 2048w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-1920x1440.jpg 1920w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Meta CEO Mark Zuckerberg made big investments in the “metaverse,” which he showed off during a virtual event last year. Last week, Zuckerberg announced the company was laying off 13% of its staff. \u003ccite>(Eric Risberg/AP)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The layoffs come as the company has invested billions in the so-called metaverse, pitched as a virtual-reality future in which people will work, mingle, exercise and go to concerts. But it’s an unproven bet on the future, and not all everyone is convinced it should be the social media company’s focus.\u003c/p>\n\u003cp>Zuckerberg said the workforce cuts would affect the whole organization, with recruiting staff disproportionately affected due to fewer hires anticipated in the coming year. A hiring freeze through the first quarter of 2023 will continue.\u003c/p>\n\u003ch2>Twitter: about 3,700 jobs\u003c/h2>\n\u003cp>Billionaire Tesla and SpaceX CEO Elon Musk bought the social media platform at the end of October and wasted no time slashing its workforce. He \u003ca href=\"https://www.npr.org/2022/10/27/1132153277/elon-musk-takes-control-of-twitter-and-immediately-ousts-top-executives\">immediately ousted\u003c/a> the company’s leadership, including its CEO, CFO, and top lawyer. \u003ca href=\"https://www.npr.org/2022/11/04/1134263184/twitter-layoffs-elon-musk\">Mass layoffs were announced\u003c/a> on November 4, with about 50% of the staff cut.\u003c/p>\n\u003cp>“Regarding Twitter’s reduction in force, unfortunately there is no choice when the company is losing over $4M/day,”\u003ca href=\"https://twitter.com/elonmusk/status/1588671155766194176\"> Musk tweeted\u003c/a>.\u003c/p>\n\u003cp>Co-founder and former CEO Jack Dorsey \u003ca href=\"https://twitter.com/jack/status/1588913276980633600\">tweeted \u003c/a>that he accepted blame for hiring too many workers in recent years.\u003c/p>\n\u003cp>“I own the responsibility for why everyone is in this situation: I grew the company size too quickly. I apologize for that,” he wrote.\u003c/p>\n\u003cp>Musk’s $44 billion purchase of Twitter — which he tried to get out of for several months — has saddled the company with $13 billion of new debt.\u003c/p>\n\u003cp>His short tenure at the top of Twitter has been marked by hasty changes quickly halted, including his plan for a revamped Twitter Blue verification service, which charged $8 a month to get a blue checkmark on one’s account. Accounts impersonating celebrities, major corporations, and Musk himself proliferated immediately, spurring Twitter to halt Twitter Blue signups\u003ca href=\"https://www.businessinsider.com/timeline-elon-musks-chaotic-twitter-blue-verification-rollout-2022-11\"> twice within a week\u003c/a>.\u003c/p>\n\u003cp>Key executives who were not fired, including Twitter’s head of content moderation and safety on the platform, and the company’s chief privacy officer and compliance officer,\u003ca href=\"https://www.washingtonpost.com/technology/2022/11/10/twitter-security-resignations/\"> resigned last week\u003c/a>.\u003c/p>\n\u003ch2>Stripe: about 1,000 jobs\u003c/h2>\n\u003cp>Payment processing platform Stripe\u003ca href=\"https://stripe.com/newsroom/news/ceo-patrick-collisons-email-to-stripe-employees\"> announced on November 3\u003c/a> that it was cutting 14% of its workforce.\u003c/p>\n\u003cp>Stripe CEO Patrick Collison wrote in an email to employees that the pandemic pushed the world toward e-commerce, spurring the company’s growth.\u003c/p>\n\u003cp>The CEO said he and his brother and co-founder John Collison had made “two very consequential mistakes”: being too optimistic about the internet economy’s near-term growth, and growing Stripe’s operating costs too quickly.\u003c/p>\n\u003cp>“We are facing stubborn inflation, energy shocks, higher interest rates, reduced investment budgets, and sparser startup funding. … [M]any parts of the developed world appear to be headed for recession. We think that 2022 represents the beginning of a different economic climate,” Collison wrote.\u003c/p>\n\u003ch2>Salesforce: hundreds of jobs\u003c/h2>\n\u003cp>Salesforce, which makes cloud-based business software, laid off some of its employees last week,\u003ca href=\"https://www.cnbc.com/2022/11/08/salesforce-cut-hundreds-of-employees-on-monday.html\"> CNBC reported\u003c/a>.\u003c/p>\n\u003cp>Salesforce said in a statement to NPR: “Our sales performance process drives accountability. Unfortunately, that can lead to some leaving the business, and we support them through their transition.”\u003c/p>\n\u003cp>A source familiar with the cuts said they affected hundreds of employees in the sales organization.\u003c/p>\n\u003ch2>Microsoft: fewer than 1,000 jobs\u003c/h2>\n\u003cp>The software company made cuts across its divisions last month, \u003ca href=\"https://www.axios.com/2022/10/18/microsoft-layoffs-latest-tech-firm-cuts\">Axios reported\u003c/a>. Fewer than 1,000 jobs were cut, a source told Axios.\u003c/p>\n\u003cp>A request for confirmation of the layoffs was not immediately returned.\u003c/p>\n\u003ch2>Zillow, Snap and Robinhood\u003c/h2>\n\u003cp>Zillow, the online real estate marketplace, laid off 300 of its employees late last month, TechCrunch \u003ca href=\"https://techcrunch.com/2022/10/26/zillow-layoff-300-employees/\">reported\u003c/a>. The company \u003ca href=\"https://www.npr.org/2021/11/03/1051941654/zillow-will-stop-buying-and-renovating-homes-and-cut-25-of-its-workforce\">laid off 25% of its workforce \u003c/a>a year ago as it shuttered its instant buying service.\u003c/p>\n\u003cp>Snap, the company behind Snapchat, said at the end of August that it was \u003ca href=\"https://newsroom.snap.com/en-US/restructuring-and-refocusing-our-business\">cutting its workforce by 20%\u003c/a>. The layoffs affected some 1,200 employees, with the company’s full-time workforce about 6,400 as of June.\u003c/p>\n\u003cp>Robinhood, the brokerage app company, \u003ca href=\"https://blog.robinhood.com/news/2022/8/2/a-message-from-our-ceo-and-co-founder-vlad-tenev\">laid off 23% of its workforce\u003c/a> in August. That amounted to 780 employees, \u003ca href=\"https://www.bloomberg.com/news/articles/2022-08-02/robinhood-cuts-23-of-workforce-in-sweeping-reorganization?leadSource=uverify%20wall\">according to Bloomberg\u003c/a>. The company had already reduced its staff by 9% in April. “This did not go far enough,” wrote Robinhood CEO Vlad Tenev.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cem>NPR’s Alina Selyukh contributed to this story.\u003c/em>\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2022 NPR. To see more, visit https://www.npr.org.\u003cimg decoding=\"async\" src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=It%27s+the+end+of+the+boom+times+in+tech%2C+as+layoffs+keep+mounting&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>",
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"title": "Meta Layoffs: Facebook Parent Company Cuts 11,000 Jobs, Zuckerberg Says 'I Got This Wrong'",
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"content": "\u003cp>Facebook parent Meta is laying off 11,000 people, about 13% of its workforce, as it contends with faltering revenue and broader tech industry woes, CEO Mark Zuckerberg said in a letter to employees Wednesday.\u003c/p>\n\u003cp>The job cuts come just a week after \u003ca href=\"https://www.kqed.org/news/11931134/twitter-begins-mass-layoffs-one-week-after-musk-takeover\">widespread layoffs at Twitter\u003c/a> under its new owner, billionaire Elon Musk. There have been \u003ca href=\"https://www.kqed.org/forum/2010101891200/bay-area-tech-layoffs-stoke-fears-of-impending-recession\">numerous job cuts at other tech companies\u003c/a> that hired rapidly during the pandemic.\u003c/p>\n\u003cp>[aside postID='forum_2010101891200,news_11931134' label='Related Coverage']Zuckerberg also said that he had made the decision to hire aggressively, anticipating rapid growth even after the pandemic ended.\u003c/p>\n\u003cp>“Unfortunately, this did not play out the way I expected,” Zuckerberg said in a prepared statement. “Not only has online commerce returned to prior trends, but the macroeconomic downturn, increased competition, and ads signal loss have caused our revenue to be much lower than I’d expected. I got this wrong, and I take responsibility for that.”\u003c/p>\n\u003cp>Meta, like other social media companies, enjoyed a financial boost during the pandemic lockdown era because more people stayed home and scrolled on their phones and computers. But as the lockdowns ended and people started going outside again, revenue growth began to falter.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Of particular concern to investors, Meta poured over $10 billion a year into the “metaverse” as it shifts its focus away from social media. Zuckerberg predicts the metaverse, an immersive digital universe, will eventually replace smartphones as the primary way people use technology.\u003c/p>\n\u003cp>Spooked investors have sent company shares tumbling more than 71% since the beginning of the year and the stock now trades at levels last seen in 2015.\u003c/p>\n\u003cp>An economic slowdown and a grim outlook for online advertising — by far Meta’s biggest revenue source — have contributed to Meta’s woes as well. This summer, Meta posted its first quarterly revenue decline in history, followed by another, bigger decline in the fall.\u003c/p>\n\u003cp>Some of the pain is company-specific, while some is tied to broader economic and technological forces.\u003c/p>\n\u003cp>Last week, Twitter laid off about half of its 7,500 employees, part of a chaotic overhaul as Musk took the helm. He tweeted that there was no choice but to cut the jobs “\u003ca href=\"https://twitter.com/elonmusk/status/1588671155766194176\">when the company is losing over $4M/day\u003c/a>,” though he did not provide details about the losses.\u003c/p>\n\u003cfigure id=\"attachment_11931737\" class=\"wp-caption aligncenter\" style=\"max-width: 1200px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11931737\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/MetaSign_1200.jpg\" alt=\"Blue infinity symbol on white sign with car zooming by\" width=\"1200\" height=\"793\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/MetaSign_1200.jpg 1200w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/MetaSign_1200-800x529.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/MetaSign_1200-1020x674.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/MetaSign_1200-160x106.jpg 160w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\">\u003cfigcaption class=\"wp-caption-text\">The sign in front of Meta headquarters in Menlo Park. \u003ccite>(Justin Sullivan/Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Meta and its advertisers are bracing for a potential recession. There’s also the challenge of Apple’s privacy tools, which make it more difficult for social media platforms like Facebook, Instagram and Snap to track people without their consent and target ads to them.\u003c/p>\n\u003cp>Competition from TikTok is also a growing threat as younger people flock to the video-sharing app over Instagram, which Meta also owns.\u003c/p>\n\u003cp>“We’ve cut costs across our business, including scaling back budgets, reducing perks and shrinking our real estate footprint,” Zuckerberg said. “We’re restructuring teams to increase our efficiency. But these measures alone won’t bring our expenses in line with our revenue growth, so I’ve also made the hard decision to let people go.”\u003c/p>\n\u003cp>A hiring freeze at the company will be extended through the first quarter of 2023, Zuckerberg said. The company has also slashed its real estate footprint and said that with so many employees working outside of the office, the company will transition to desk sharing for those that remain.\u003c/p>\n\u003cp>More cost cuts at Meta will be rolled out in coming months, Zuckerberg said.\u003c/p>\n\u003cp>Zuckerberg told employees Wednesday that they will receive an email letting them know if they are among those being let go. Access to most company systems will be cut off for people losing their jobs, he said, due to the sensitive nature of that information.\u003c/p>\n\u003cp>“We’re keeping email addresses active throughout the day so everyone can say farewell,” Zuckerberg said.\u003c/p>\n\u003cp>Former employees will receive 16 weeks of base pay, plus two additional weeks for every year with the company, Zuckerberg said. Health insurance for those employees and their families will continue for six months.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Shares of Meta Platforms Inc. jumped almost 5% before the opening bell Wednesday.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>Zuckerberg also said that he had made the decision to hire aggressively, anticipating rapid growth even after the pandemic ended.\u003c/p>\n\u003cp>“Unfortunately, this did not play out the way I expected,” Zuckerberg said in a prepared statement. “Not only has online commerce returned to prior trends, but the macroeconomic downturn, increased competition, and ads signal loss have caused our revenue to be much lower than I’d expected. I got this wrong, and I take responsibility for that.”\u003c/p>\n\u003cp>Meta, like other social media companies, enjoyed a financial boost during the pandemic lockdown era because more people stayed home and scrolled on their phones and computers. But as the lockdowns ended and people started going outside again, revenue growth began to falter.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Of particular concern to investors, Meta poured over $10 billion a year into the “metaverse” as it shifts its focus away from social media. Zuckerberg predicts the metaverse, an immersive digital universe, will eventually replace smartphones as the primary way people use technology.\u003c/p>\n\u003cp>Spooked investors have sent company shares tumbling more than 71% since the beginning of the year and the stock now trades at levels last seen in 2015.\u003c/p>\n\u003cp>An economic slowdown and a grim outlook for online advertising — by far Meta’s biggest revenue source — have contributed to Meta’s woes as well. This summer, Meta posted its first quarterly revenue decline in history, followed by another, bigger decline in the fall.\u003c/p>\n\u003cp>Some of the pain is company-specific, while some is tied to broader economic and technological forces.\u003c/p>\n\u003cp>Last week, Twitter laid off about half of its 7,500 employees, part of a chaotic overhaul as Musk took the helm. He tweeted that there was no choice but to cut the jobs “\u003ca href=\"https://twitter.com/elonmusk/status/1588671155766194176\">when the company is losing over $4M/day\u003c/a>,” though he did not provide details about the losses.\u003c/p>\n\u003cfigure id=\"attachment_11931737\" class=\"wp-caption aligncenter\" style=\"max-width: 1200px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11931737\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/MetaSign_1200.jpg\" alt=\"Blue infinity symbol on white sign with car zooming by\" width=\"1200\" height=\"793\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/MetaSign_1200.jpg 1200w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/MetaSign_1200-800x529.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/MetaSign_1200-1020x674.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2022/11/MetaSign_1200-160x106.jpg 160w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\">\u003cfigcaption class=\"wp-caption-text\">The sign in front of Meta headquarters in Menlo Park. \u003ccite>(Justin Sullivan/Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Meta and its advertisers are bracing for a potential recession. There’s also the challenge of Apple’s privacy tools, which make it more difficult for social media platforms like Facebook, Instagram and Snap to track people without their consent and target ads to them.\u003c/p>\n\u003cp>Competition from TikTok is also a growing threat as younger people flock to the video-sharing app over Instagram, which Meta also owns.\u003c/p>\n\u003cp>“We’ve cut costs across our business, including scaling back budgets, reducing perks and shrinking our real estate footprint,” Zuckerberg said. “We’re restructuring teams to increase our efficiency. But these measures alone won’t bring our expenses in line with our revenue growth, so I’ve also made the hard decision to let people go.”\u003c/p>\n\u003cp>A hiring freeze at the company will be extended through the first quarter of 2023, Zuckerberg said. The company has also slashed its real estate footprint and said that with so many employees working outside of the office, the company will transition to desk sharing for those that remain.\u003c/p>\n\u003cp>More cost cuts at Meta will be rolled out in coming months, Zuckerberg said.\u003c/p>\n\u003cp>Zuckerberg told employees Wednesday that they will receive an email letting them know if they are among those being let go. Access to most company systems will be cut off for people losing their jobs, he said, due to the sensitive nature of that information.\u003c/p>\n\u003cp>“We’re keeping email addresses active throughout the day so everyone can say farewell,” Zuckerberg said.\u003c/p>\n\u003cp>Former employees will receive 16 weeks of base pay, plus two additional weeks for every year with the company, Zuckerberg said. Health insurance for those employees and their families will continue for six months.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Shares of Meta Platforms Inc. jumped almost 5% before the opening bell Wednesday.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final.png\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11893919\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final.png\" alt='Cartoon: we see a poster of a cat that reads, \"hang in there, love, Facebook\" while behind the poster we see Democracy burning, misinformation, hate, insurrection and human trafficking in a large dump pile.' width=\"1920\" height=\"1679\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2021/10/hanginthere_102621_final.png 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/10/hanginthere_102621_final-800x700.png 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/10/hanginthere_102621_final-1020x892.png 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/10/hanginthere_102621_final-160x140.png 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/10/hanginthere_102621_final-1536x1343.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\">\u003c/a>As employees aired their concerns about Facebook’s complicity in the Jan. 6 insurrection, \u003ca href=\"https://bit.ly/fiorefacebookpapers\">a top executive urged them\u003c/a> to “hang in there.”\u003c/p>\n\u003cp>The Facebook Papers offer a look inside the Pandora’s box that the $1 trillion social networking company has become.\u003c/p>\n\u003cp>From sparking an increase in suicidal thoughts among teens to stoking political division to inciting people to violence, the tech giant headquartered in the Bay Area — it has become increasingly apparent — has created something it can’t control.\u003c/p>\n\u003cp>But never mind.\u003c/p>\n\u003cp>Even as the company is under fire from lawmakers and activists across the globe, \u003ca href=\"https://www.npr.org/2021/10/18/1047033994/facebook-metaverse-10-000-workers-europe-virtual-reality\">Mark Zuckerberg and crew are doubling down\u003c/a> on building their immersive virtual reality-based social environment.\u003c/p>\n\u003cp>What could possibly go wrong?\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final.png\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11893919\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final.png\" alt='Cartoon: we see a poster of a cat that reads, \"hang in there, love, Facebook\" while behind the poster we see Democracy burning, misinformation, hate, insurrection and human trafficking in a large dump pile.' width=\"1920\" height=\"1679\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2021/10/hanginthere_102621_final.png 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/10/hanginthere_102621_final-800x700.png 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/10/hanginthere_102621_final-1020x892.png 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/10/hanginthere_102621_final-160x140.png 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2021/10/hanginthere_102621_final-1536x1343.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\">\u003c/a>As employees aired their concerns about Facebook’s complicity in the Jan. 6 insurrection, \u003ca href=\"https://bit.ly/fiorefacebookpapers\">a top executive urged them\u003c/a> to “hang in there.”\u003c/p>\n\u003cp>The Facebook Papers offer a look inside the Pandora’s box that the $1 trillion social networking company has become.\u003c/p>\n\u003cp>From sparking an increase in suicidal thoughts among teens to stoking political division to inciting people to violence, the tech giant headquartered in the Bay Area — it has become increasingly apparent — has created something it can’t control.\u003c/p>\n\u003cp>But never mind.\u003c/p>\n\u003cp>Even as the company is under fire from lawmakers and activists across the globe, \u003ca href=\"https://www.npr.org/2021/10/18/1047033994/facebook-metaverse-10-000-workers-europe-virtual-reality\">Mark Zuckerberg and crew are doubling down\u003c/a> on building their immersive virtual reality-based social environment.\u003c/p>\n\u003cp>What could possibly go wrong?\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>Facebook’s rank-and-file employees warned their leaders about the company’s effects on society and politics in the U.S. — and its inability to effectively moderate content in other countries magnified those dangers. Those are two of the main takeaways from thousands of internal Facebook documents that NPR and other news outlets have reviewed.\u003c/p>\n\u003cp>The documents, known collectively as the Facebook Papers, were shared in redacted form with Congress after whistleblower Frances Haugen, a former Facebook product manager, disclosed them to the Securities and Exchange Commission.\u003c/p>\n\u003cp>Haugen alleges that the trove of statements and data prove that Facebook’s leaders have repeatedly and knowingly put the company’s image and profitability ahead of the public good — even at the risk of violence and other harm.\u003c/p>\n\u003cp>Some of the internal documents initially emerged last month in \u003ca href=\"https://www.wsj.com/articles/the-facebook-files-11631713039\">\u003cem>The Wall Street Journal\u003c/em>\u003c/a>\u003cem>. \u003c/em>They include internal research findings and internal audits that the company performed on its own practices.\u003c/p>\n\u003cp>Here are four main takeaways from news outlets’ review of the documents:\u003c/p>\n\u003ch3>1. Facebook employees hotly debated its policies, especially after Jan. 6.\u003c/h3>\n\u003cp>When then-President Donald Trump’s supporters mounted an insurrection at the U.S. Capitol on Jan. 6, Facebook rushed to take technical measures that aimed to clamp down on misinformation and content that might incite further violence. The next day, \u003ca href=\"https://www.npr.org/sections/insurrection-at-the-capitol/2021/01/07/954453630/facebook-bans-president-trump-from-posting-for-the-rest-of-his-presidency\">it banned Trump from the platform\u003c/a> — at first temporarily, but then permanently.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>In the weeks leading up to the violence, Facebook worked to defuse vitriol and conspiracy theories from Trump voters who refused to accept his defeat. As NPR’s Shannon Bond and Bobby Allyn have reported, \u003ca href=\"https://www.npr.org/2021/10/22/1048543513/facebook-groups-jan-6-insurrection\">the company repeatedly shut down groups affiliated with the Stop the Steal movement\u003c/a>. But those groups were attracting hundreds of thousands of users, and Facebook was unable to keep pace as the conspiracy theorists regrouped.\u003c/p>\n\u003cp>The post-election turmoil put a quick end to the relief that many at Facebook felt on Nov. 3, when the U.S. election played out mostly peacefully and without inklings of foreign meddling.\u003c/p>\n\u003cp>But then came Jan. 6 — and as the assault on the Capitol riveted and horrified audiences in the U.S. and elsewhere, Facebook employees aired their frustration and anger.\u003c/p>\n\u003cp>“We’ve been fueling this fire for a long time and we shouldn’t be surprised it’s now out of control,” one employee wrote on an internal message board, the documents show.\u003c/p>\n\u003cp>“Hang in there everyone,” Mike Schroepfer, Facebook’s chief technology officer, wrote on a message board, calling for calm as he explained the company’s approach to the riot, according to the documents.\u003c/p>\n\u003cp>In response to Schroepfer’s message, Facebook employees said it was too little too late.\u003c/p>\n\u003cp>“I came here hoping to effect change and improve society, but all I’ve seen is atrophy and abdication of responsibility,” one commenter said, according to the documents.\u003c/p>\n\u003cp>In a statement to NPR, Facebook spokesperson Andy Stone said Facebook did not bear responsibility for the Capitol siege.\u003c/p>\n\u003cp>“The responsibility for the violence that occurred on January 6 lies with those who attacked our Capitol and those who encouraged them,” Stone said.\u003c/p>\n\u003ch3>2. Content standards were contorted, often out of fear of riling high-profile accounts.\u003c/h3>\n\u003cp>One of the earliest revelations from the internal documents is the detail they provide about \u003ca href=\"https://www.wsj.com/articles/facebook-files-xcheck-zuckerberg-elite-rules-11631541353\">Facebook’s separate set of content standards for high-profile accounts\u003c/a>, such as those for Trump, or for celebrities.[aside postID=news_11891063,news_11890948 label='Related Posts']\u003c/p>\n\u003cp>During Trump’s presidency, he regularly made false and inflammatory statements about a wide range of matters. But only a small handful were removed by Facebook, as when the then-president made dangerous claims like saying COVID-19 was less dangerous than the flu or stating that children were \u003ca href=\"https://www.npr.org/2020/08/05/899558311/facebook-removes-trump-post-over-false-claim-about-children-and-covid-19\">“almost immune from this disease.”\u003c/a>\u003c/p>\n\u003cp>Facebook has previously defended its approach to such controversial and misleading statements, saying politicians like Trump should be allowed to say what they believe so the public knows what they think. Facebook CEO Mark Zuckerberg has also repeatedly insisted that Facebook is merely a platform, not the “arbiter of truth.”\u003c/p>\n\u003cp>But the documents suggest Facebook’s policy of treating influential people differently — codified in a VIP system called \u003ca href=\"https://apnews.com/article/technology-business-2c39adedde98be43e1c4084bba36b479\">XCheck\u003c/a> — was created in large part to prevent a public relations backlash from celebrities and other high-profile users.\u003c/p>\n\u003cp>The \u003ca href=\"https://www.npr.org/2021/09/23/1040081678/what-leaked-internal-documents-reveal-about-the-damage-facebook-has-caused\">entire premise of the XCheck system\u003c/a>, the Journal’s Jeff Horwitz told NPR in September, “is to never publicly tangle with anyone who is influential enough to do you harm.”\u003c/p>\n\u003cp>\u003ca href=\"https://www.npr.org/2021/10/21/1047928585/oversight-board-slams-facebook-for-giving-special-treatment-to-vip-users\">Facebook’s own oversight board sharply criticized the program\u003c/a> last week, saying the company has not been forthcoming enough about its varying standards for content moderation.\u003c/p>\n\u003cp>A Facebook spokesperson told NPR in a statement that the company asked the board to review the program because it aims “to be clearer in our explanations to them going forward.”\u003c/p>\n\u003ch3>3. Young people see Facebook content as “boring, misleading, and negative.”\u003c/h3>\n\u003cp>For much of the past decade, older people have been the fastest-growing U.S. demographic on Facebook — a dramatic turnabout for a company whose founding mystique rests on the image of a hoodie-wearing coder creating a space for college kids to connect.\u003c/p>\n\u003cp>During the same time span, Facebook has seen \u003ca href=\"https://www.forbes.com/sites/niallmccarthy/2019/03/08/is-facebook-becoming-social-medias-retirement-home-infographic/?sh=1a33e3d51ba9\">younger people become less likely to join the site\u003c/a>. It’s a worrying trend for the company — Facebook insiders got an update on that trend this year, in an internal presentation that is reflected in the documents.\u003c/p>\n\u003cp>\u003ca href=\"https://www.theverge.com/22743744/facebook-teen-usage-decline-frances-haugen-leaks\">“Most young adults perceive Facebook as a place for people in their 40s and 50s,”\u003c/a> the company’s researchers said, according to The Verge. “Young adults perceive content as boring, misleading, and negative. They often have to get past irrelevant content to get to what matters.”\u003c/p>\n\u003cp>Along with that stumbling block, young users were found to have negative views of Facebook due to privacy concerns and its potential “impact to their wellbeing,” The Verge reports.\u003c/p>\n\u003cp>Haugen previously leaked a Facebook study that found that \u003ca href=\"https://s.wsj.net/public/resources/documents/teen-mental-health-deep-dive.pdf\">13.5% of British teen girls in a survey said their suicidal thoughts became more frequent after they joined Instagram\u003c/a>.\u003c/p>\n\u003cp>In addition to its namesake platform, Facebook owns Instagram and WhatsApp.\u003c/p>\n\u003cp>“It is clear that Facebook prioritizes profit over the well-being of children and all users,” Sen. Marsha Blackburn, R-Tenn., said during a Senate hearing this month in which Haugen testified.\u003c/p>\n\u003ch3>4. Facebook’s global reach exceeds its grasp.\u003c/h3>\n\u003cp>While much of the focus on Facebook in the U.S. has to do with its role in enabling and intensifying political divisions, the documents also fault the company for its activities in numerous other countries.\u003c/p>\n\u003cp>The documents portray Facebook as failing to deal with a number of social and language complexities stemming from its more than 2.8 billion users worldwide. The results have been especially dangerous and harmful in countries where unrest or rights abuses are common, the documents state.\u003c/p>\n\u003cp>“Two years ago, \u003ca href=\"https://www.pbs.org/newshour/world/apple-threatened-to-pull-facebook-and-instagram-from-its-app-store-over-maid-abuse\">Apple threatened to pull Facebook and Instagram from its app store over concerns about the platform being used as a tool to trade and sell maids in the Mideast\u003c/a>,” The Associated Press reports.\u003c/p>\n\u003cp>The company routinely struggles with posts and comments in Arabic, both on its main platform and on Instagram, according to the documents. Arabic is one of the world’s most widely spoken languages, but its many dialects are highly distinct from each another.\u003c/p>\n\u003cp>Facebook “doesn’t have anyone who can speak most of them or can understand most of them in terms of sort of the vernacular,” Horwitz told NPR. “And it also doesn’t have a system to route content in those dialects to the right people.”\u003c/p>\n\u003cp>The problem extends beyond Arabic and has a wide range of effects.\u003c/p>\n\u003cp>“In countries like Afghanistan and Myanmar, these \u003ca href=\"https://apnews.com/article/the-facebook-papers-language-moderation-problems-392cb2d065f81980713f37384d07e61f\">loopholes have allowed inflammatory language to flourish\u003c/a> on the platform,” the AP reports, “while in Syria and the Palestinian territories, Facebook suppresses ordinary speech, imposing blanket bans on common words.”\u003c/p>\n\u003cp>As similar stories emerged over the weekend about India and Ethiopia, \u003ca href=\"https://about.fb.com/news/2021/10/approach-to-countries-at-risk/\">Facebook said that it has more than 40,000 people “working on safety and security\u003c/a>, including global content review teams in over 20 sites around the world reviewing content in over 70 languages.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cstrong>\u003cem>Editor’s note: Facebook is among NPR’s recent financial supporters.\u003c/em>\u003c/strong>\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2021 NPR. To see more, visit npr.org.\u003cimg decoding=\"async\" src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=The+Facebook+Papers%3A+What+you+need+to+know+about+the+trove+of+insider+documents&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Facebook’s rank-and-file employees warned their leaders about the company’s effects on society and politics in the U.S. — and its inability to effectively moderate content in other countries magnified those dangers. Those are two of the main takeaways from thousands of internal Facebook documents that NPR and other news outlets have reviewed.\u003c/p>\n\u003cp>The documents, known collectively as the Facebook Papers, were shared in redacted form with Congress after whistleblower Frances Haugen, a former Facebook product manager, disclosed them to the Securities and Exchange Commission.\u003c/p>\n\u003cp>Haugen alleges that the trove of statements and data prove that Facebook’s leaders have repeatedly and knowingly put the company’s image and profitability ahead of the public good — even at the risk of violence and other harm.\u003c/p>\n\u003cp>Some of the internal documents initially emerged last month in \u003ca href=\"https://www.wsj.com/articles/the-facebook-files-11631713039\">\u003cem>The Wall Street Journal\u003c/em>\u003c/a>\u003cem>. \u003c/em>They include internal research findings and internal audits that the company performed on its own practices.\u003c/p>\n\u003cp>Here are four main takeaways from news outlets’ review of the documents:\u003c/p>\n\u003ch3>1. Facebook employees hotly debated its policies, especially after Jan. 6.\u003c/h3>\n\u003cp>When then-President Donald Trump’s supporters mounted an insurrection at the U.S. Capitol on Jan. 6, Facebook rushed to take technical measures that aimed to clamp down on misinformation and content that might incite further violence. The next day, \u003ca href=\"https://www.npr.org/sections/insurrection-at-the-capitol/2021/01/07/954453630/facebook-bans-president-trump-from-posting-for-the-rest-of-his-presidency\">it banned Trump from the platform\u003c/a> — at first temporarily, but then permanently.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>In the weeks leading up to the violence, Facebook worked to defuse vitriol and conspiracy theories from Trump voters who refused to accept his defeat. As NPR’s Shannon Bond and Bobby Allyn have reported, \u003ca href=\"https://www.npr.org/2021/10/22/1048543513/facebook-groups-jan-6-insurrection\">the company repeatedly shut down groups affiliated with the Stop the Steal movement\u003c/a>. But those groups were attracting hundreds of thousands of users, and Facebook was unable to keep pace as the conspiracy theorists regrouped.\u003c/p>\n\u003cp>The post-election turmoil put a quick end to the relief that many at Facebook felt on Nov. 3, when the U.S. election played out mostly peacefully and without inklings of foreign meddling.\u003c/p>\n\u003cp>But then came Jan. 6 — and as the assault on the Capitol riveted and horrified audiences in the U.S. and elsewhere, Facebook employees aired their frustration and anger.\u003c/p>\n\u003cp>“We’ve been fueling this fire for a long time and we shouldn’t be surprised it’s now out of control,” one employee wrote on an internal message board, the documents show.\u003c/p>\n\u003cp>“Hang in there everyone,” Mike Schroepfer, Facebook’s chief technology officer, wrote on a message board, calling for calm as he explained the company’s approach to the riot, according to the documents.\u003c/p>\n\u003cp>In response to Schroepfer’s message, Facebook employees said it was too little too late.\u003c/p>\n\u003cp>“I came here hoping to effect change and improve society, but all I’ve seen is atrophy and abdication of responsibility,” one commenter said, according to the documents.\u003c/p>\n\u003cp>In a statement to NPR, Facebook spokesperson Andy Stone said Facebook did not bear responsibility for the Capitol siege.\u003c/p>\n\u003cp>“The responsibility for the violence that occurred on January 6 lies with those who attacked our Capitol and those who encouraged them,” Stone said.\u003c/p>\n\u003ch3>2. Content standards were contorted, often out of fear of riling high-profile accounts.\u003c/h3>\n\u003cp>One of the earliest revelations from the internal documents is the detail they provide about \u003ca href=\"https://www.wsj.com/articles/facebook-files-xcheck-zuckerberg-elite-rules-11631541353\">Facebook’s separate set of content standards for high-profile accounts\u003c/a>, such as those for Trump, or for celebrities.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>During Trump’s presidency, he regularly made false and inflammatory statements about a wide range of matters. But only a small handful were removed by Facebook, as when the then-president made dangerous claims like saying COVID-19 was less dangerous than the flu or stating that children were \u003ca href=\"https://www.npr.org/2020/08/05/899558311/facebook-removes-trump-post-over-false-claim-about-children-and-covid-19\">“almost immune from this disease.”\u003c/a>\u003c/p>\n\u003cp>Facebook has previously defended its approach to such controversial and misleading statements, saying politicians like Trump should be allowed to say what they believe so the public knows what they think. Facebook CEO Mark Zuckerberg has also repeatedly insisted that Facebook is merely a platform, not the “arbiter of truth.”\u003c/p>\n\u003cp>But the documents suggest Facebook’s policy of treating influential people differently — codified in a VIP system called \u003ca href=\"https://apnews.com/article/technology-business-2c39adedde98be43e1c4084bba36b479\">XCheck\u003c/a> — was created in large part to prevent a public relations backlash from celebrities and other high-profile users.\u003c/p>\n\u003cp>The \u003ca href=\"https://www.npr.org/2021/09/23/1040081678/what-leaked-internal-documents-reveal-about-the-damage-facebook-has-caused\">entire premise of the XCheck system\u003c/a>, the Journal’s Jeff Horwitz told NPR in September, “is to never publicly tangle with anyone who is influential enough to do you harm.”\u003c/p>\n\u003cp>\u003ca href=\"https://www.npr.org/2021/10/21/1047928585/oversight-board-slams-facebook-for-giving-special-treatment-to-vip-users\">Facebook’s own oversight board sharply criticized the program\u003c/a> last week, saying the company has not been forthcoming enough about its varying standards for content moderation.\u003c/p>\n\u003cp>A Facebook spokesperson told NPR in a statement that the company asked the board to review the program because it aims “to be clearer in our explanations to them going forward.”\u003c/p>\n\u003ch3>3. Young people see Facebook content as “boring, misleading, and negative.”\u003c/h3>\n\u003cp>For much of the past decade, older people have been the fastest-growing U.S. demographic on Facebook — a dramatic turnabout for a company whose founding mystique rests on the image of a hoodie-wearing coder creating a space for college kids to connect.\u003c/p>\n\u003cp>During the same time span, Facebook has seen \u003ca href=\"https://www.forbes.com/sites/niallmccarthy/2019/03/08/is-facebook-becoming-social-medias-retirement-home-infographic/?sh=1a33e3d51ba9\">younger people become less likely to join the site\u003c/a>. It’s a worrying trend for the company — Facebook insiders got an update on that trend this year, in an internal presentation that is reflected in the documents.\u003c/p>\n\u003cp>\u003ca href=\"https://www.theverge.com/22743744/facebook-teen-usage-decline-frances-haugen-leaks\">“Most young adults perceive Facebook as a place for people in their 40s and 50s,”\u003c/a> the company’s researchers said, according to The Verge. “Young adults perceive content as boring, misleading, and negative. They often have to get past irrelevant content to get to what matters.”\u003c/p>\n\u003cp>Along with that stumbling block, young users were found to have negative views of Facebook due to privacy concerns and its potential “impact to their wellbeing,” The Verge reports.\u003c/p>\n\u003cp>Haugen previously leaked a Facebook study that found that \u003ca href=\"https://s.wsj.net/public/resources/documents/teen-mental-health-deep-dive.pdf\">13.5% of British teen girls in a survey said their suicidal thoughts became more frequent after they joined Instagram\u003c/a>.\u003c/p>\n\u003cp>In addition to its namesake platform, Facebook owns Instagram and WhatsApp.\u003c/p>\n\u003cp>“It is clear that Facebook prioritizes profit over the well-being of children and all users,” Sen. Marsha Blackburn, R-Tenn., said during a Senate hearing this month in which Haugen testified.\u003c/p>\n\u003ch3>4. Facebook’s global reach exceeds its grasp.\u003c/h3>\n\u003cp>While much of the focus on Facebook in the U.S. has to do with its role in enabling and intensifying political divisions, the documents also fault the company for its activities in numerous other countries.\u003c/p>\n\u003cp>The documents portray Facebook as failing to deal with a number of social and language complexities stemming from its more than 2.8 billion users worldwide. The results have been especially dangerous and harmful in countries where unrest or rights abuses are common, the documents state.\u003c/p>\n\u003cp>“Two years ago, \u003ca href=\"https://www.pbs.org/newshour/world/apple-threatened-to-pull-facebook-and-instagram-from-its-app-store-over-maid-abuse\">Apple threatened to pull Facebook and Instagram from its app store over concerns about the platform being used as a tool to trade and sell maids in the Mideast\u003c/a>,” The Associated Press reports.\u003c/p>\n\u003cp>The company routinely struggles with posts and comments in Arabic, both on its main platform and on Instagram, according to the documents. Arabic is one of the world’s most widely spoken languages, but its many dialects are highly distinct from each another.\u003c/p>\n\u003cp>Facebook “doesn’t have anyone who can speak most of them or can understand most of them in terms of sort of the vernacular,” Horwitz told NPR. “And it also doesn’t have a system to route content in those dialects to the right people.”\u003c/p>\n\u003cp>The problem extends beyond Arabic and has a wide range of effects.\u003c/p>\n\u003cp>“In countries like Afghanistan and Myanmar, these \u003ca href=\"https://apnews.com/article/the-facebook-papers-language-moderation-problems-392cb2d065f81980713f37384d07e61f\">loopholes have allowed inflammatory language to flourish\u003c/a> on the platform,” the AP reports, “while in Syria and the Palestinian territories, Facebook suppresses ordinary speech, imposing blanket bans on common words.”\u003c/p>\n\u003cp>As similar stories emerged over the weekend about India and Ethiopia, \u003ca href=\"https://about.fb.com/news/2021/10/approach-to-countries-at-risk/\">Facebook said that it has more than 40,000 people “working on safety and security\u003c/a>, including global content review teams in over 20 sites around the world reviewing content in over 70 languages.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cstrong>\u003cem>Editor’s note: Facebook is among NPR’s recent financial supporters.\u003c/em>\u003c/strong>\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2021 NPR. To see more, visit npr.org.\u003cimg decoding=\"async\" src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=The+Facebook+Papers%3A+What+you+need+to+know+about+the+trove+of+insider+documents&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>When Facebook suffered an outage of about six hours on Monday, businesses suffered along with it. The platform and its Instagram and WhatsApp siblings play key roles in commerce, with some companies relying on Facebook's network instead of their own websites.\u003c/p>\n\u003cp>But on Monday, that network came crashing down. It wasn't a hack, Facebook said, but rather a self-inflicted problem.\u003c/p>\n\u003cp>An update to Facebook's routers that coordinate network traffic went wrong, sending a wave of disruptions rippling through its systems. As a result, all things Facebook were effectively shut down, worldwide.\u003cbr>\n[ad fullwidth]\u003c/p>\n\u003ch3>So, what happened?\u003c/h3>\n\u003cp>This week's outage struck around 11:40 a.m. ET. At about 6:30 p.m. ET, the company announced that it had resolved the problem and was bringing services back online.\u003c/p>\n\u003cp>[aside postID=\"news_11890948\" hero=\"https://ww2.kqed.org/app/uploads/sites/10/2021/10/GettyImages-1344804031-1020x702.jpg\"]In an update on the outage, Facebook said that \"[c]onfiguration changes on the backbone routers that coordinate network traffic between our data centers\" blocked their ability to communicate and set off a cascade of network failures.\u003c/p>\n\u003cp>That explanation suggests the problem arose between Facebook and the Border Gateway Protocol, a vital tool underlying the internet.\u003c/p>\n\u003cp>Border Gateway Protocol is often compared with the GPS system or the Postal Service. Similar to ideas like map coordinates or ZIP codes, the system tells the rest of the world where to route traffic and information.\u003c/p>\n\u003cp>When a company can't use the gateway protocol, it's as if their online domains simply don't exist. But that didn't stop webpages, searches and messages from looking for Facebook's properties. And that, in turn, led to other problems.\u003c/p>\n\u003cp>\"Many organizations saw network disruptions and slowness thanks to billions of devices constantly asking for the current coordinates of facebook.com, instagram.com and whatsapp.com,\" tech expert Brian Krebs noted.\u003c/p>\n\u003cp>The outage came as Facebook faces intense scrutiny over its products and policies — including a whistleblower who is testifying before a Senate subcommittee on Tuesday — prompting some to wonder whether the company had been hacked. But the company said it was simply \"a faulty configuration change.\"\u003c/p>\n\u003cp>Facebook also stressed that there is \"no evidence that user data was compromised as a result of this downtime.\"\u003c/p>\n\u003ch3>Why did the outage last so long?\u003c/h3>\n\u003cp>The problem was made worse — and its solution more elusive — because the outage also whacked Facebook's own internal systems and tools that it relies on for daily operations. Employees also reportedly faced difficulty in physically reaching the space where the routers are housed.\u003c/p>\n\u003cp>\"From a technical perspective, they're going to have to review what they do and how they've designed things,\" cybersecurity expert Barrett Lyon said in an interview with NPR.\u003c/p>\n\u003cp>The outage cost the company tens of millions of dollars, MarketWatch says, comparing the company's lost hours with its most recent revenue report.\u003c/p>\n\u003cp>The disruption stands as one of Facebook's worst setbacks since a 2019 incident that took the platform offline for nearly 24 hours — an outage that, like Monday's, was attributed to a change in Facebook's server configuration.\u003c/p>\n\u003cp>Yesterday's Facebook outage lasted nearly an entire working day, leaving some businesses rattled and online habits frustrated.\u003c/p>\n\u003cp>Many people use Facebook, Instagram and WhatsApp to share photos and videos with their family and friends, but many businesses use the platforms as a primary tool, using them to advertise, connect with customers and sell products and services.\u003c/p>\n\u003cp>[aside label ='Related Coverage' tag='tech']Christopher Sumner, the owner of Lowcountry Overstock, a small clothing store based in South Carolina, says that while Monday's outage didn't severely impact sales, his main concern was losing touch with customers.\u003c/p>\n\u003cp>\"We've had longer periods when we've been locked out of Facebook completely, but our main concern was customer relations and not being able to communicate with customers,\" Sumner told NPR.\u003c/p>\n\u003cp>Sumner said they regularly make sales on Facebook Marketplace, the website's ecommerce platform. Despite Monday's disruption, Sumner says the recent outage isn't enough to make him take his business completely off Facebook.\u003c/p>\n\u003cp>\"While yes, there's been a few operational problems from the beginning with Facebook Marketplace, we wouldn't move our entire business or any portion of it, just because the sales are so good,\" Sumner said.\u003c/p>\n\u003cp>\u003cem>\u003cstrong>Editor's note\u003c/strong>: Facebook is among NPR's financial supporters.\u003c/em>\u003cbr>\n[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>When Facebook suffered an outage of about six hours on Monday, businesses suffered along with it. The platform and its Instagram and WhatsApp siblings play key roles in commerce, with some companies relying on Facebook's network instead of their own websites.\u003c/p>\n\u003cp>But on Monday, that network came crashing down. It wasn't a hack, Facebook said, but rather a self-inflicted problem.\u003c/p>\n\u003cp>An update to Facebook's routers that coordinate network traffic went wrong, sending a wave of disruptions rippling through its systems. As a result, all things Facebook were effectively shut down, worldwide.\u003cbr>\n\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003ch3>So, what happened?\u003c/h3>\n\u003cp>This week's outage struck around 11:40 a.m. ET. At about 6:30 p.m. ET, the company announced that it had resolved the problem and was bringing services back online.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>In an update on the outage, Facebook said that \"[c]onfiguration changes on the backbone routers that coordinate network traffic between our data centers\" blocked their ability to communicate and set off a cascade of network failures.\u003c/p>\n\u003cp>That explanation suggests the problem arose between Facebook and the Border Gateway Protocol, a vital tool underlying the internet.\u003c/p>\n\u003cp>Border Gateway Protocol is often compared with the GPS system or the Postal Service. Similar to ideas like map coordinates or ZIP codes, the system tells the rest of the world where to route traffic and information.\u003c/p>\n\u003cp>When a company can't use the gateway protocol, it's as if their online domains simply don't exist. But that didn't stop webpages, searches and messages from looking for Facebook's properties. And that, in turn, led to other problems.\u003c/p>\n\u003cp>\"Many organizations saw network disruptions and slowness thanks to billions of devices constantly asking for the current coordinates of facebook.com, instagram.com and whatsapp.com,\" tech expert Brian Krebs noted.\u003c/p>\n\u003cp>The outage came as Facebook faces intense scrutiny over its products and policies — including a whistleblower who is testifying before a Senate subcommittee on Tuesday — prompting some to wonder whether the company had been hacked. But the company said it was simply \"a faulty configuration change.\"\u003c/p>\n\u003cp>Facebook also stressed that there is \"no evidence that user data was compromised as a result of this downtime.\"\u003c/p>\n\u003ch3>Why did the outage last so long?\u003c/h3>\n\u003cp>The problem was made worse — and its solution more elusive — because the outage also whacked Facebook's own internal systems and tools that it relies on for daily operations. Employees also reportedly faced difficulty in physically reaching the space where the routers are housed.\u003c/p>\n\u003cp>\"From a technical perspective, they're going to have to review what they do and how they've designed things,\" cybersecurity expert Barrett Lyon said in an interview with NPR.\u003c/p>\n\u003cp>The outage cost the company tens of millions of dollars, MarketWatch says, comparing the company's lost hours with its most recent revenue report.\u003c/p>\n\u003cp>The disruption stands as one of Facebook's worst setbacks since a 2019 incident that took the platform offline for nearly 24 hours — an outage that, like Monday's, was attributed to a change in Facebook's server configuration.\u003c/p>\n\u003cp>Yesterday's Facebook outage lasted nearly an entire working day, leaving some businesses rattled and online habits frustrated.\u003c/p>\n\u003cp>Many people use Facebook, Instagram and WhatsApp to share photos and videos with their family and friends, but many businesses use the platforms as a primary tool, using them to advertise, connect with customers and sell products and services.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>One day after Facebook executives \u003ca href=\"https://bit.ly/fiorefacebookaudit\">met with leaders of an advertising boycott\u003c/a>, the huge tech company’s own internal civil rights auditors released a \u003ca href=\"https://www.npr.org/sections/live-updates-protests-for-racial-justice/2020/07/08/888888476/report-slams-facebook-for-vexing-and-heartbreaking-decisions-on-political-speech\">scathing report\u003c/a>.\u003c/p>\n\u003cp>In a \u003ca href=\"https://about.fb.com/news/2020/07/civil-rights-audit-report/\">statement issued\u003c/a> in response to the report, Chief Operating Officer Sheryl Sandberg said, “we believe we are in a better place today than we were two years ago.”\u003c/p>\n\u003cp>Yikes. It must have been really, really bad two years ago because Facebook sure seems like a hate and misinformation-filled cesspool right now.\u003c/p>\n\u003cp>Nearly 1,000 companies are \u003ca href=\"https://www.stophateforprofit.org/\">participating in the boycott\u003c/a> that is attempting to stop Facebook from profiting from distributing misinformation and hate speech on its platform.\u003c/p>\n\u003cp>The internal civil rights audit warned of Facebook’s “self-reinforcing echo chambers of extremism.”\u003c/p>\n\u003cp>Couldn’t have said it better myself.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cp>Facebook executives met Tuesday with civil rights leaders leading the “\u003ca href=\"https://www.stophateforprofit.org\" target=\"_blank\" rel=\"noopener noreferrer\">Stop Hate for Profit\u003c/a>” campaign, but failed to convince them the company is fully committed to clearing its platforms of toxic hate speech and misinformation.\u003c/p>\n\u003cp>Since the movement launched June 17, nearly \u003ca href=\"https://docs.google.com/spreadsheets/u/1/d/1VSGhDwXm18yFf2BVCz0QJYFjCHrPhDuO-m5rCo0zoqI/htmlview?pru=AAABc07IqRo*rpmBjw36Hv_y33bbDhRLUw\" target=\"_blank\" rel=\"noopener noreferrer\">1,000 advertisers\u003c/a> from Blue Bottle Coffee to Blue Shield of California are boycotting the platform this month. That won campaign organizers a Zoom meeting with top brass at Facebook, but little else.\u003c/p>\n\u003cp>“The meeting we just left was a disappointment. Facebook has had our demands in multiple ways and they showed up to the meeting expecting an ‘A’ for attendance,” said Rashad Robinson of the nonprofit \u003ca href=\"https://colorofchange.org\" target=\"_blank\" rel=\"noopener noreferrer\">Color of Change\u003c/a>.\u003c/p>\n\u003cp>“We got no details, no clarity and no result,” said Jonathan Greenblatt, the national director of the \u003ca href=\"https://www.adl.org\" target=\"_blank\" rel=\"noopener noreferrer\">Anti-Defamation League\u003c/a>. “Facebook should have a zero tolerance policy on intolerance, like every other company in America.”\u003c/p>\n\u003ch2>The Coalition Outlined 10 Asks:\u003c/h2>\n\u003cp class=\"font_8\">\u003cstrong>Accountability\u003c/strong>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp class=\"font_8\">1. Establish and empower permanent civil rights infrastructure, including C-suite level executive with civil rights expertise to evaluate products and policies for discrimination, bias and hate.\u003c/p>\n\u003cp class=\"font_8\">2. Submit to regular, third party, independent audits of identity-based hate and misinformation with summary results published on a publicly accessible website.\u003c/p>\n\u003cp class=\"font_8\">3. Provide audit of and refund to advertisers whose ads were shown next to content that was later removed for violations of terms of service.\u003c/p>\n\u003cp class=\"font_8\">\u003cstrong>Decency\u003c/strong>\u003c/p>\n\u003cp class=\"font_8\">4. Find and remove public and private groups focused on white supremacy, militia, anti-Semitism, violent conspiracies, Holocaust denialism, vaccine misinformation and climate denialism.\u003c/p>\n\u003cp class=\"font_8\">5. Adopting common-sense \u003ca href=\"https://www.changetheterms.org/\" target=\"_blank\" rel=\"noopener noreferrer\" data-content=\"https://www.changetheterms.org/\" data-type=\"external\">changes to their policies\u003c/a> that will help stem radicalization and hate on the platform.\u003c/p>\n\u003cp class=\"font_8\">6. Stop recommending or otherwise amplifying groups or content from groups associated with hate, misinformation or conspiracies to users.\u003c/p>\n\u003cp class=\"font_8\">7. Create an internal mechanism to automatically flag hateful content in private groups for human review.\u003c/p>\n\u003cp class=\"font_8\">8. Ensure accuracy in political and voting matters by eliminating the politician exemption; removing misinformation related to voting; and prohibiting calls to violence by politicians in any format.\u003c/p>\n\u003cp class=\"font_8\">\u003cstrong>Support\u003c/strong>\u003c/p>\n\u003cp class=\"font_8\">9. Create expert teams to review submissions of identity-based hate and harassment.\u003c/p>\n\u003cp class=\"font_8\">10. Enable individuals facing severe hate and harassment to connect with a live Facebook employee.\u003c/p>\n\u003ch3>Growing Public Pressure\u003c/h3>\n\u003cp>For years, the social network has faced public pressure from activists, academics and politicians urging it to tackle toxic speech and misinformation, even when those inflammatory posts come from President Trump.\u003c/p>\n\u003cp>Despite a string of public apologies, it remains unclear whether Facebook’s various investments in hate speech control are simply ineffectual, or purposely designed to fend off criticism while profiting from the popularity of incendiary communication.\u003c/p>\n\u003cp>Facebook watchers widely blame the global social media giant for failing to respond in time to warnings about posts that \u003ca href=\"https://www.nytimes.com/2018/11/06/technology/myanmar-facebook.html\">led to the genocide against the Rohingya people in Myanmar\u003c/a>, and then encouraging \u003ca href=\"https://www.vox.com/policy-and-politics/2016/10/26/13413292/social-media-disrupting-politics\">political polarization in the lead-up to the 2016 U.S. presidential election.\u003c/a>.\u003c/p>\n\u003cp>Even now, ostensibly sensitized to the danger of extremist groups egging members on to violence, the company only moved to crack down on the \u003ca href=\"https://www.vox.com/recode/2020/6/30/21307529/facebook-hate-speech-boogaloo-ban-moderation-boycott\">boogaloo movement \u003c/a>after the deaths of a law enforcement officer in Santa Cruz and a security officer in Oakland in June.\u003c/p>\n\u003cp>In a statement, Facebook responded: “This meeting was an opportunity for us to hear from the campaign organizers and reaffirm our commitment to combating hate on our platform,” the statement said. “They want Facebook to be free of hate speech and so do we. That’s why it’s so important that we work to get this right. As a company, we have agreed to an independent civil rights audit.”\u003c/p>\n\u003cp>Facebook also noted the company has “invested billions” both people and technology to keep hate off of the platform.\u003c/p>\n\u003cp>While that 100-page civil rights \u003ca href=\"https://about.fb.com/wp-content/uploads/2020/07/Civil-Rights-Audit-Final-Report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">audit\u003c/a> found “some significant improvements in the platform, we have also watched the company make painful decisions over the last nine months with real world consequences that are serious setbacks for civil rights.”\u003c/p>\n\u003cp>The auditors go on to warn, “Facebook has made policy and enforcement choices that leave our election exposed to interference by the President and others who seek to use misinformation to sow confusion and suppress voting.”\u003c/p>\n\u003cp>Even before its release, Robinson expressed doubts the release would lead to any concrete change at Facebook. “We’ve been working with them for years, and we know there are a lot of good, well-intentioned people at Facebook, but the company is functionally flawed,” he said.\u003c/p>\n\u003cfigure id=\"attachment_11661473\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11661473\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2018/04/RS17635_sandberg-qut.jpg\" alt=\"In a Facebook post Tuesday morning, COO Sheryl Sandberg said the company would release on Wednesday the final report in a two-year-long civil rights audit of the company.\" width=\"800\" height=\"450\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2018/04/RS17635_sandberg-qut.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2018/04/RS17635_sandberg-qut-160x90.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2018/04/RS17635_sandberg-qut-240x135.jpg 240w, https://cdn.kqed.org/wp-content/uploads/sites/10/2018/04/RS17635_sandberg-qut-375x211.jpg 375w, https://cdn.kqed.org/wp-content/uploads/sites/10/2018/04/RS17635_sandberg-qut-520x293.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">In a Facebook post Tuesday morning, COO Sheryl Sandberg said the company would release on Wednesday the final report in a two-year-long civil rights audit of the company. \u003ccite>(Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Jessica González, CEO of the media reform advocacy group \u003ca href=\"https://www.freepress.net\" target=\"_blank\" rel=\"noopener noreferrer\">Free Press\u003c/a>, added she feels a sense of urgency in this political moment. “We’re tired of the dialogue because the stakes are so incredibly high for our communities as we get closer to the 2020 election — as we face COVID-19 and the impact that’s having in our communities, particularly the disproportionate death rates in Black and Latinx communities,” she said. “We’re seeing Facebook fail to meet the moment. Here we see Facebook directly profiting off of political ads that dehumanize immigrants and brown people.”\u003c/p>\n\u003cp>Facebook spokespeople point to the company’s global network of 70 fact-checking partners that review and rate content in more than 50 languages. “Once a piece of content is rated false by fact-checkers, we reduce it’s [sic] distribution and show warning labels with more context.”\u003c/p>\n\u003cp>Greenblatt noted Zuckerberg boasted in their meeting that Facebook’s artificial intelligence software captures 89 percent of the hate content. “All right. They’ve given us something of a numerator, but we don’t know the denominator. Because they never made public the full extent of the hate content on the platform. So we are unable to judge the progress they’ve really made,” Greenblatt said. [aside tag=\"tech, facebook\" label=\"More Related Coverage\"]\u003c/p>\n\u003cp>The activists acknowledged other social media platforms like Twitter and YouTube also struggle to identify and block hate speech, but noted they’re focused on Facebook because of its unmatched size.\u003c/p>\n\u003cp>“It has a customer base like no other. Facebook is not just not serving the civil rights community with this. They’re not serving the general public. They’re not serving their [advertising] customers because businesses don’t want their brands published alongside horrible, hateful, divisive content,” Greenblatt said.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>But given the fact many advertisers are expected to return to Facebook after the boycott ends with the advent of August, it’s not clear how effective the campaign will be in forcing the social media giant to make lasting changes. In a private meeting last week with employees, Zuckerberg reportedly said, “My guess is that all these advertisers will be back on the platform soon enough.”\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Facebook executives met Tuesday with civil rights leaders leading the “\u003ca href=\"https://www.stophateforprofit.org\" target=\"_blank\" rel=\"noopener noreferrer\">Stop Hate for Profit\u003c/a>” campaign, but failed to convince them the company is fully committed to clearing its platforms of toxic hate speech and misinformation.\u003c/p>\n\u003cp>Since the movement launched June 17, nearly \u003ca href=\"https://docs.google.com/spreadsheets/u/1/d/1VSGhDwXm18yFf2BVCz0QJYFjCHrPhDuO-m5rCo0zoqI/htmlview?pru=AAABc07IqRo*rpmBjw36Hv_y33bbDhRLUw\" target=\"_blank\" rel=\"noopener noreferrer\">1,000 advertisers\u003c/a> from Blue Bottle Coffee to Blue Shield of California are boycotting the platform this month. That won campaign organizers a Zoom meeting with top brass at Facebook, but little else.\u003c/p>\n\u003cp>“The meeting we just left was a disappointment. Facebook has had our demands in multiple ways and they showed up to the meeting expecting an ‘A’ for attendance,” said Rashad Robinson of the nonprofit \u003ca href=\"https://colorofchange.org\" target=\"_blank\" rel=\"noopener noreferrer\">Color of Change\u003c/a>.\u003c/p>\n\u003cp>“We got no details, no clarity and no result,” said Jonathan Greenblatt, the national director of the \u003ca href=\"https://www.adl.org\" target=\"_blank\" rel=\"noopener noreferrer\">Anti-Defamation League\u003c/a>. “Facebook should have a zero tolerance policy on intolerance, like every other company in America.”\u003c/p>\n\u003ch2>The Coalition Outlined 10 Asks:\u003c/h2>\n\u003cp class=\"font_8\">\u003cstrong>Accountability\u003c/strong>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp class=\"font_8\">1. Establish and empower permanent civil rights infrastructure, including C-suite level executive with civil rights expertise to evaluate products and policies for discrimination, bias and hate.\u003c/p>\n\u003cp class=\"font_8\">2. Submit to regular, third party, independent audits of identity-based hate and misinformation with summary results published on a publicly accessible website.\u003c/p>\n\u003cp class=\"font_8\">3. Provide audit of and refund to advertisers whose ads were shown next to content that was later removed for violations of terms of service.\u003c/p>\n\u003cp class=\"font_8\">\u003cstrong>Decency\u003c/strong>\u003c/p>\n\u003cp class=\"font_8\">4. Find and remove public and private groups focused on white supremacy, militia, anti-Semitism, violent conspiracies, Holocaust denialism, vaccine misinformation and climate denialism.\u003c/p>\n\u003cp class=\"font_8\">5. Adopting common-sense \u003ca href=\"https://www.changetheterms.org/\" target=\"_blank\" rel=\"noopener noreferrer\" data-content=\"https://www.changetheterms.org/\" data-type=\"external\">changes to their policies\u003c/a> that will help stem radicalization and hate on the platform.\u003c/p>\n\u003cp class=\"font_8\">6. Stop recommending or otherwise amplifying groups or content from groups associated with hate, misinformation or conspiracies to users.\u003c/p>\n\u003cp class=\"font_8\">7. Create an internal mechanism to automatically flag hateful content in private groups for human review.\u003c/p>\n\u003cp class=\"font_8\">8. Ensure accuracy in political and voting matters by eliminating the politician exemption; removing misinformation related to voting; and prohibiting calls to violence by politicians in any format.\u003c/p>\n\u003cp class=\"font_8\">\u003cstrong>Support\u003c/strong>\u003c/p>\n\u003cp class=\"font_8\">9. Create expert teams to review submissions of identity-based hate and harassment.\u003c/p>\n\u003cp class=\"font_8\">10. Enable individuals facing severe hate and harassment to connect with a live Facebook employee.\u003c/p>\n\u003ch3>Growing Public Pressure\u003c/h3>\n\u003cp>For years, the social network has faced public pressure from activists, academics and politicians urging it to tackle toxic speech and misinformation, even when those inflammatory posts come from President Trump.\u003c/p>\n\u003cp>Despite a string of public apologies, it remains unclear whether Facebook’s various investments in hate speech control are simply ineffectual, or purposely designed to fend off criticism while profiting from the popularity of incendiary communication.\u003c/p>\n\u003cp>Facebook watchers widely blame the global social media giant for failing to respond in time to warnings about posts that \u003ca href=\"https://www.nytimes.com/2018/11/06/technology/myanmar-facebook.html\">led to the genocide against the Rohingya people in Myanmar\u003c/a>, and then encouraging \u003ca href=\"https://www.vox.com/policy-and-politics/2016/10/26/13413292/social-media-disrupting-politics\">political polarization in the lead-up to the 2016 U.S. presidential election.\u003c/a>.\u003c/p>\n\u003cp>Even now, ostensibly sensitized to the danger of extremist groups egging members on to violence, the company only moved to crack down on the \u003ca href=\"https://www.vox.com/recode/2020/6/30/21307529/facebook-hate-speech-boogaloo-ban-moderation-boycott\">boogaloo movement \u003c/a>after the deaths of a law enforcement officer in Santa Cruz and a security officer in Oakland in June.\u003c/p>\n\u003cp>In a statement, Facebook responded: “This meeting was an opportunity for us to hear from the campaign organizers and reaffirm our commitment to combating hate on our platform,” the statement said. “They want Facebook to be free of hate speech and so do we. That’s why it’s so important that we work to get this right. As a company, we have agreed to an independent civil rights audit.”\u003c/p>\n\u003cp>Facebook also noted the company has “invested billions” both people and technology to keep hate off of the platform.\u003c/p>\n\u003cp>While that 100-page civil rights \u003ca href=\"https://about.fb.com/wp-content/uploads/2020/07/Civil-Rights-Audit-Final-Report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">audit\u003c/a> found “some significant improvements in the platform, we have also watched the company make painful decisions over the last nine months with real world consequences that are serious setbacks for civil rights.”\u003c/p>\n\u003cp>The auditors go on to warn, “Facebook has made policy and enforcement choices that leave our election exposed to interference by the President and others who seek to use misinformation to sow confusion and suppress voting.”\u003c/p>\n\u003cp>Even before its release, Robinson expressed doubts the release would lead to any concrete change at Facebook. “We’ve been working with them for years, and we know there are a lot of good, well-intentioned people at Facebook, but the company is functionally flawed,” he said.\u003c/p>\n\u003cfigure id=\"attachment_11661473\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11661473\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2018/04/RS17635_sandberg-qut.jpg\" alt=\"In a Facebook post Tuesday morning, COO Sheryl Sandberg said the company would release on Wednesday the final report in a two-year-long civil rights audit of the company.\" width=\"800\" height=\"450\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2018/04/RS17635_sandberg-qut.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2018/04/RS17635_sandberg-qut-160x90.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2018/04/RS17635_sandberg-qut-240x135.jpg 240w, https://cdn.kqed.org/wp-content/uploads/sites/10/2018/04/RS17635_sandberg-qut-375x211.jpg 375w, https://cdn.kqed.org/wp-content/uploads/sites/10/2018/04/RS17635_sandberg-qut-520x293.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">In a Facebook post Tuesday morning, COO Sheryl Sandberg said the company would release on Wednesday the final report in a two-year-long civil rights audit of the company. \u003ccite>(Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Jessica González, CEO of the media reform advocacy group \u003ca href=\"https://www.freepress.net\" target=\"_blank\" rel=\"noopener noreferrer\">Free Press\u003c/a>, added she feels a sense of urgency in this political moment. “We’re tired of the dialogue because the stakes are so incredibly high for our communities as we get closer to the 2020 election — as we face COVID-19 and the impact that’s having in our communities, particularly the disproportionate death rates in Black and Latinx communities,” she said. “We’re seeing Facebook fail to meet the moment. Here we see Facebook directly profiting off of political ads that dehumanize immigrants and brown people.”\u003c/p>\n\u003cp>Facebook spokespeople point to the company’s global network of 70 fact-checking partners that review and rate content in more than 50 languages. “Once a piece of content is rated false by fact-checkers, we reduce it’s [sic] distribution and show warning labels with more context.”\u003c/p>\n\u003cp>Greenblatt noted Zuckerberg boasted in their meeting that Facebook’s artificial intelligence software captures 89 percent of the hate content. “All right. They’ve given us something of a numerator, but we don’t know the denominator. Because they never made public the full extent of the hate content on the platform. So we are unable to judge the progress they’ve really made,” Greenblatt said. \u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The activists acknowledged other social media platforms like Twitter and YouTube also struggle to identify and block hate speech, but noted they’re focused on Facebook because of its unmatched size.\u003c/p>\n\u003cp>“It has a customer base like no other. Facebook is not just not serving the civil rights community with this. They’re not serving the general public. They’re not serving their [advertising] customers because businesses don’t want their brands published alongside horrible, hateful, divisive content,” Greenblatt said.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"disqusTitle": "FEC Commissioner Rips Facebook Over Political Ad Policy: 'This Will Not Do'",
"title": "FEC Commissioner Rips Facebook Over Political Ad Policy: 'This Will Not Do'",
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"content": "\u003cp>Facebook says it will continue to allow political ads that target the social media platform's users, sticking to its position despite concerns about the potential impact on the upcoming presidential election. Federal Election Commissioner Ellen Weintraub sharply criticized the policy, saying Facebook's \"weak plan suggests the company has no idea how seriously it is hurting democracy.\"\u003cbr>\n[pullquote size=\"small\" align=\"right\" citation=\"Rob Leathern, Facebook's director of product management\"]'People should be able to hear from those who wish to lead them, warts and all, and that what they say should be scrutinized and debated in public.'[/pullquote]\u003c/p>\n\u003cp>Facebook's policy falls short of measures recently taken by other tech giants. Google says it will limit the ability of political ads to target an audience, and Twitter has\u003ca href=\"https://www.kqed.org/news/11783864/twitter-bans-all-political-ads\" target=\"_blank\" rel=\"noopener noreferrer\"> banned\u003c/a> political ads entirely.\u003c/p>\n\u003cp>Taking aim at Facebook's policy in a \u003ca href=\"https://twitter.com/EllenLWeintraub/status/1215277203249860608\" target=\"_blank\" rel=\"noopener noreferrer\">series of tweets\u003c/a> Thursday morning, Weintraub, a Democrat, said, \"I am not willing to bet the 2020 elections on the proposition that Facebook has solved its problems with a solution whose chief feature appears to be that it doesn't seriously impact the company's profit margins.\"\u003c/p>\n\u003cp>https://twitter.com/EllenLWeintraub/status/1215277203249860608\u003c/p>\n\u003cp>Facebook also says it's not changing how it handles the content of ads. While the company says its community standards bar hate speech and harmful content, \u003ca href=\"https://about.fb.com/news/2020/01/political-ads/\" target=\"_blank\" rel=\"noopener noreferrer\">the policy announced Thursday\u003c/a> does not address calls from those who want the company to fact-check ads before it publishes them. \u003cem>(Note: Facebook is among NPR's financial supporters.)\u003c/em>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>In announcing the policy Thursday, Facebook's director of product management, Rob Leathern, wrote that \"people should be able to hear from those who wish to lead them, warts and all, and that what they say should be scrutinized and debated in public.\"\u003c/p>\n\u003cp>Facebook says it shouldn't be in the business of fact-checking, that the U.S. needs new laws to govern political speech on social media — and to a degree, the American Civil Liberties Union agrees.\u003c/p>\n\u003cp>\"This will not be a popular view. But on the whole, we think that Facebook got this right,\" says Ben Wizner, director of the ACLU's Speech, Privacy, and Technology Project.\u003c/p>\n\u003cp>Describing the gray area that political ads often occupy, Wizner added, \"I don't think Facebook is capable of doing effective fact-checking, and I don't think as a society we should want Facebook to be the entity that's making those kinds of distinctions.\"\u003c/p>\n\u003cp>Part of the issue, he says, is the massive scale of political ads — not only at the federal, state and local levels in the U.S., but also in every country in which Facebook operates. Wizner predicts that if Facebook took up fact-checking in earnest, it would be inundated with demands from candidates and political campaigns that want the other side's ads taken down, rather than responding to them in public.\u003cbr>\n[pullquote size=\"small\" align=\"right\" citation=\"Ben Wizner, director of the ACLU's Speech, Privacy, and Technology Project\"]'It's possible for candidates to send one advertisement to me and a different one to my neighbor across the street. And so that makes it easier for lies to go uncorrected.'[/pullquote]\u003c/p>\n\u003cp>A different take comes from the Electronic Frontier Foundation, the online civil rights group, which accused Facebook of exempting politicians from the rules it applies to everyone else.\u003c/p>\n\u003cp>In a statement sent to NPR, Gennie Gebhart, the EFF's associate director of research, said, \"Facebook readily and pervasively plays the role of speech referee for the general public, but, concerned about playing politics, applies a more permissive set of rules to powerful political groups complaining about bias.\"\u003c/p>\n\u003cp>Despite backing part of Facebook's revised policy, the ACLU's Wizner agrees with critics who say the company should change how it handles targeted political advertising.\u003c/p>\n\u003cp>\"There is something different about online microtargeted advertisements and the kind of political advertisements that we've mainly seen in the past, on radio and television,\" he says. With targeted ad campaigns, he adds, \"it's possible for candidates to send one advertisement to me and a different one to my neighbor across the street. And so that makes it easier for lies to go uncorrected.\"\u003c/p>\n\u003cp>Among the changes Wizner would like to see: more information from Facebook about which users have been targeted with political ads, so misleading information can be rebutted.\u003c/p>\n\u003cp>\"If a candidate is going to run an ad that goes only to men in one neighborhood, or only to women in another, then we should know who the target audience was,\" he says. \"So that if the ad contains falsehoods, we know how to better target our responses and corrections. And Facebook should consider raising the minimum number of targeted audience members for ads — so that we're dealing with a more common political conversation, and not a different one for each household.\"\u003c/p>\n\u003cp>The FEC's Weintraub has urged tech companies to take an aggressive stand against microtargeting potential voters with ads. In an opinion piece for The Washington Post last November, \u003ca href=\"https://www.washingtonpost.com/opinions/2019/11/01/dont-abolish-political-ads-social-media-stop-microtargeting/\" target=\"_blank\" rel=\"noopener noreferrer\">Weintraub wrote\u003c/a>, \"Microtargeting by foreign and domestic actors in 2016 proved to be a potent weapon for spreading disinformation and sowing discord.\"\u003c/p>\n\u003cp>The fears go beyond foreign interference. In recent months, Facebook, Twitter and Google \u003ca href=\"https://apnews.com/040cae3f6e654e0ab10befb9e46da55f\">refused to remove\u003c/a> a misleading video ad from President Trump’s campaign that targeted Democratic presidential candidate Joe Biden.\u003c/p>\n\u003cp>“Today’s announcement is more window dressing around their decision to allow paid misinformation,\" said Bill Russo, a campaign spokesman for Biden.\u003c/p>\n\u003cp>[aside tag=\"political-ads\" label=\"Related Coverage\"]\u003c/p>\n\u003cp>As the 2020 presidential campaign ramps up, Facebook is pushing back on one form of potential misinformation: \u003ca href=\"https://www.kqed.org/news/11794395/facebook-issues-new-rules-on-deepfake-videos-targeting-misinformation\" target=\"_blank\" rel=\"noopener noreferrer\">deepfake videos\u003c/a>. The company announced Tuesday it's banning videos that are manipulated to make it appear someone said words they didn't actually say, under certain criteria.\u003c/p>\n\u003cp>Last year, \u003ca href=\"https://www.kqed.org/news/11750792/nancy-pelosi-doctored-videos-show-facebook-willing-enablers-of-russians-in-2016\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook allowed\u003c/a> doctored videos of House Speaker Nancy Pelosi — which were were slowed down to make her appear drunk — to stay on the social media site even though they were manipulated. The videos were spread by right-wing websites in an attempt to discredit the speaker as she publicly feuded with President Trump, who also shared one of the videos on his Twitter.\u003c/p>\n\u003cp>But Facebook promises that its political ad policy will bring \"unprecedented transparency and control for political ads.\" The company plans to add a new control in early summer that will let users cut down on the number of political and social issue ads they see, on both Facebook and Instagram. Its users can also \u003ca href=\"https://www.facebook.com/business/help/1665333080167380?id=176276233019487\" target=\"_blank\" rel=\"noopener noreferrer\">search its Ad Library\u003c/a> for details such as the size of an ad's audience and where those people live.\u003c/p>\n\u003cp>\"The expanded transparency features will roll out in the first quarter of 2020 and will apply in all countries where we facilitate 'Paid for by' disclaimers on ads,\" Facebook says.\u003c/p>\n\u003cp>But those solutions don't satisfy critics who say the platform's users still won't be able to opt out completely and block all political ads. Experts also note that the tools Facebook is giving to its users can be complicated to use and can be easily overlooked as just another \"terms of service\" bulletin.\u003c/p>\n\u003cp>\"More transparency and user control over advertising is an undeniably good thing, but this policy still doesn't go far enough,\" says Nina Jankowicz, who studies technology and politics as the disinformation fellow at the Woodrow Wilson International Center.\u003c/p>\n\u003cp>Jankowicz says that while Facebook is giving people more control of the political ads they see, many users could have trouble navigating its tools.\u003c/p>\n\u003cp>\"How many people understand the way microtargeting works, let alone Facebook's Custom Audience feature, which allows advertisers to target on an even more precise level?\" she asks.\u003c/p>\n\u003cp>Jankowicz says Facebook should offer the controls in an easy-to-use design and do more to educate its more than 2 billion users about what the changes mean. And she believes people who are on Facebook should regularly review how their profiles handle politics.\u003c/p>\n\u003cp>\"Like democratic discourse, this should be a feature that users are constantly interacting with and adjusting based on their own inclinations and personal experiences on the site,\" she says. \"Based on Facebook's track record with features like these, I'm not sure that's going to happen.\"\u003c/p>\n\u003cp>As Facebook's Leathern discussed the company's ad policy, he also acknowledged those who are unhappy with its practices.\u003c/p>\n\u003cp>\"We recognize this is an issue that has provoked much public discussion — including much criticism of Facebook's position,\" Leathern wrote. \"We are not deaf to that and will continue to work with regulators and policymakers in our ongoing efforts to help protect elections.\"\u003c/p>\n\u003cp>\u003cem>The Associated Press contributed to this report.\u003c/em>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cem>Copyright 2020 NPR. To see more, visit \u003ca href=\"https://www.npr.org\" target=\"_blank\" rel=\"noopener noreferrer\">NPR.org\u003c/a>.\u003c/em>\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>In announcing the policy Thursday, Facebook's director of product management, Rob Leathern, wrote that \"people should be able to hear from those who wish to lead them, warts and all, and that what they say should be scrutinized and debated in public.\"\u003c/p>\n\u003cp>Facebook says it shouldn't be in the business of fact-checking, that the U.S. needs new laws to govern political speech on social media — and to a degree, the American Civil Liberties Union agrees.\u003c/p>\n\u003cp>\"This will not be a popular view. But on the whole, we think that Facebook got this right,\" says Ben Wizner, director of the ACLU's Speech, Privacy, and Technology Project.\u003c/p>\n\u003cp>Describing the gray area that political ads often occupy, Wizner added, \"I don't think Facebook is capable of doing effective fact-checking, and I don't think as a society we should want Facebook to be the entity that's making those kinds of distinctions.\"\u003c/p>\n\u003cp>Part of the issue, he says, is the massive scale of political ads — not only at the federal, state and local levels in the U.S., but also in every country in which Facebook operates. Wizner predicts that if Facebook took up fact-checking in earnest, it would be inundated with demands from candidates and political campaigns that want the other side's ads taken down, rather than responding to them in public.\u003cbr>\n\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>A different take comes from the Electronic Frontier Foundation, the online civil rights group, which accused Facebook of exempting politicians from the rules it applies to everyone else.\u003c/p>\n\u003cp>In a statement sent to NPR, Gennie Gebhart, the EFF's associate director of research, said, \"Facebook readily and pervasively plays the role of speech referee for the general public, but, concerned about playing politics, applies a more permissive set of rules to powerful political groups complaining about bias.\"\u003c/p>\n\u003cp>Despite backing part of Facebook's revised policy, the ACLU's Wizner agrees with critics who say the company should change how it handles targeted political advertising.\u003c/p>\n\u003cp>\"There is something different about online microtargeted advertisements and the kind of political advertisements that we've mainly seen in the past, on radio and television,\" he says. With targeted ad campaigns, he adds, \"it's possible for candidates to send one advertisement to me and a different one to my neighbor across the street. And so that makes it easier for lies to go uncorrected.\"\u003c/p>\n\u003cp>Among the changes Wizner would like to see: more information from Facebook about which users have been targeted with political ads, so misleading information can be rebutted.\u003c/p>\n\u003cp>\"If a candidate is going to run an ad that goes only to men in one neighborhood, or only to women in another, then we should know who the target audience was,\" he says. \"So that if the ad contains falsehoods, we know how to better target our responses and corrections. And Facebook should consider raising the minimum number of targeted audience members for ads — so that we're dealing with a more common political conversation, and not a different one for each household.\"\u003c/p>\n\u003cp>The FEC's Weintraub has urged tech companies to take an aggressive stand against microtargeting potential voters with ads. In an opinion piece for The Washington Post last November, \u003ca href=\"https://www.washingtonpost.com/opinions/2019/11/01/dont-abolish-political-ads-social-media-stop-microtargeting/\" target=\"_blank\" rel=\"noopener noreferrer\">Weintraub wrote\u003c/a>, \"Microtargeting by foreign and domestic actors in 2016 proved to be a potent weapon for spreading disinformation and sowing discord.\"\u003c/p>\n\u003cp>The fears go beyond foreign interference. In recent months, Facebook, Twitter and Google \u003ca href=\"https://apnews.com/040cae3f6e654e0ab10befb9e46da55f\">refused to remove\u003c/a> a misleading video ad from President Trump’s campaign that targeted Democratic presidential candidate Joe Biden.\u003c/p>\n\u003cp>“Today’s announcement is more window dressing around their decision to allow paid misinformation,\" said Bill Russo, a campaign spokesman for Biden.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>As the 2020 presidential campaign ramps up, Facebook is pushing back on one form of potential misinformation: \u003ca href=\"https://www.kqed.org/news/11794395/facebook-issues-new-rules-on-deepfake-videos-targeting-misinformation\" target=\"_blank\" rel=\"noopener noreferrer\">deepfake videos\u003c/a>. The company announced Tuesday it's banning videos that are manipulated to make it appear someone said words they didn't actually say, under certain criteria.\u003c/p>\n\u003cp>Last year, \u003ca href=\"https://www.kqed.org/news/11750792/nancy-pelosi-doctored-videos-show-facebook-willing-enablers-of-russians-in-2016\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook allowed\u003c/a> doctored videos of House Speaker Nancy Pelosi — which were were slowed down to make her appear drunk — to stay on the social media site even though they were manipulated. The videos were spread by right-wing websites in an attempt to discredit the speaker as she publicly feuded with President Trump, who also shared one of the videos on his Twitter.\u003c/p>\n\u003cp>But Facebook promises that its political ad policy will bring \"unprecedented transparency and control for political ads.\" The company plans to add a new control in early summer that will let users cut down on the number of political and social issue ads they see, on both Facebook and Instagram. Its users can also \u003ca href=\"https://www.facebook.com/business/help/1665333080167380?id=176276233019487\" target=\"_blank\" rel=\"noopener noreferrer\">search its Ad Library\u003c/a> for details such as the size of an ad's audience and where those people live.\u003c/p>\n\u003cp>\"The expanded transparency features will roll out in the first quarter of 2020 and will apply in all countries where we facilitate 'Paid for by' disclaimers on ads,\" Facebook says.\u003c/p>\n\u003cp>But those solutions don't satisfy critics who say the platform's users still won't be able to opt out completely and block all political ads. Experts also note that the tools Facebook is giving to its users can be complicated to use and can be easily overlooked as just another \"terms of service\" bulletin.\u003c/p>\n\u003cp>\"More transparency and user control over advertising is an undeniably good thing, but this policy still doesn't go far enough,\" says Nina Jankowicz, who studies technology and politics as the disinformation fellow at the Woodrow Wilson International Center.\u003c/p>\n\u003cp>Jankowicz says that while Facebook is giving people more control of the political ads they see, many users could have trouble navigating its tools.\u003c/p>\n\u003cp>\"How many people understand the way microtargeting works, let alone Facebook's Custom Audience feature, which allows advertisers to target on an even more precise level?\" she asks.\u003c/p>\n\u003cp>Jankowicz says Facebook should offer the controls in an easy-to-use design and do more to educate its more than 2 billion users about what the changes mean. And she believes people who are on Facebook should regularly review how their profiles handle politics.\u003c/p>\n\u003cp>\"Like democratic discourse, this should be a feature that users are constantly interacting with and adjusting based on their own inclinations and personal experiences on the site,\" she says. \"Based on Facebook's track record with features like these, I'm not sure that's going to happen.\"\u003c/p>\n\u003cp>As Facebook's Leathern discussed the company's ad policy, he also acknowledged those who are unhappy with its practices.\u003c/p>\n\u003cp>\"We recognize this is an issue that has provoked much public discussion — including much criticism of Facebook's position,\" Leathern wrote. \"We are not deaf to that and will continue to work with regulators and policymakers in our ongoing efforts to help protect elections.\"\u003c/p>\n\u003cp>\u003cem>The Associated Press contributed to this report.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>Facebook says it’s banning many types of misleading videos from its site, in a push against deepfake content and online misinformation campaigns.\u003c/p>\n\u003cp>\u003ca href=\"https://about.fb.com/news/2020/01/enforcing-against-manipulated-media/\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook’s new ban\u003c/a> targets videos that are manipulated to make it appear someone said words they didn’t actually say. The company won’t allow videos on its site if they’ve been either edited or computer-generated in ways that the average person couldn’t detect.\u003c/p>\n\u003cp>[aside tag=\"facebook\" label=\"related coverage\"]\u003c/p>\n\u003cp>But Facebook isn’t banning all deepfake videos. It will allow the technique to be used in parodies or satire, and it will also allow clips that were edited only to cut out or change the order of words. Those exceptions could open up a gray area in which fact-checkers must decide what content is allowed and what is taken down.\u003c/p>\n\u003cp>Deepfake videos can be created in several ways, from video editing software to sophisticated artificial intelligence tools.\u003c/p>\n\u003cp>“While these videos are still rare on the internet, they present a significant challenge for our industry and society as their use increases,” \u003ca href=\"https://abcnews.go.com/alerts/Facebook\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook\u003c/a>‘s vice president of global policy management, Monika Bickert, said in a blog post about the new policy Monday night.\u003c/p>\n\u003cp>Facebook is pushing back on deepfake videos as the 2020 presidential campaign ramps up — and the company clearly hopes to avoid a repeat of the fallout from the 2016 election, when it was accused of allowing voter manipulation from fake accounts and thousands of Russian-backed political ads.\u003c/p>\n\u003cp>https://www.youtube.com/watch?v=Ro8b69VeL9U\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>In its announcement, Facebook laid out two main criteria for banning deepfake videos:\u003c/p>\n\u003cblockquote>\u003cp>“It has been edited or synthesized — beyond adjustments for clarity or quality — in ways that aren’t apparent to an average person and would likely mislead someone into thinking that a subject of the video said words that they did not actually say. And:\u003c/p>\n\u003cp>“It is the product of artificial intelligence or machine learning that merges, replaces or superimposes content onto a video, making it appear to be authentic.”\u003c/p>\u003c/blockquote>\n\u003cp>In two high-profile cases from last summer, misleading videos featured House Speaker Nancy Pelosi and Facebook’s own CEO, Mark Zuckerberg, in highly manipulated footage. \u003c/p>\n\u003cp>In Pelosi’s case, the video’s audio was altered to make it seem as if she was slurring. \u003c/p>\n\u003cp>[aside postID=news_11750792 hero='https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/05/Nancy-Pelosi-1020x709.jpg']The Zuckerberg deepfake was both more sophisticated and satirical, showing the billionaire gloating about using data to control the future.\u003c/p>\n\u003cp>Facebook says it will work with governments, academia and tech companies to go after manipulated media and the people who produce it. \u003c/p>\n\u003cp>It also says it’s working with experts to improve its ability to detect manipulated media.\u003c/p>\n\u003cp>\u003cem>Copyright 2020 NPR. To see more, visit \u003ca href=\"https://www.npr.org\" target=\"_blank\" rel=\"noopener noreferrer\">NPR.org\u003c/a>.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>But Facebook isn’t banning all deepfake videos. It will allow the technique to be used in parodies or satire, and it will also allow clips that were edited only to cut out or change the order of words. Those exceptions could open up a gray area in which fact-checkers must decide what content is allowed and what is taken down.\u003c/p>\n\u003cp>Deepfake videos can be created in several ways, from video editing software to sophisticated artificial intelligence tools.\u003c/p>\n\u003cp>“While these videos are still rare on the internet, they present a significant challenge for our industry and society as their use increases,” \u003ca href=\"https://abcnews.go.com/alerts/Facebook\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook\u003c/a>‘s vice president of global policy management, Monika Bickert, said in a blog post about the new policy Monday night.\u003c/p>\n\u003cp>Facebook is pushing back on deepfake videos as the 2020 presidential campaign ramps up — and the company clearly hopes to avoid a repeat of the fallout from the 2016 election, when it was accused of allowing voter manipulation from fake accounts and thousands of Russian-backed political ads.\u003c/p>\u003c/p>\u003cp>\u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutube'>\n \u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutubeInside'>\n \u003ciframe\n loading='lazy'\n class='utils-parseShortcode-shortcodes-__youtubeShortcode__youtubePlayer'\n type='text/html'\n src='//www.youtube.com/embed/Ro8b69VeL9U'\n title='//www.youtube.com/embed/Ro8b69VeL9U'\n allowfullscreen='true'\n style='border:0;'>\u003c/iframe>\n \u003c/span>\n \u003c/span>\u003c/p>\u003cp>\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>In its announcement, Facebook laid out two main criteria for banning deepfake videos:\u003c/p>\n\u003cblockquote>\u003cp>“It has been edited or synthesized — beyond adjustments for clarity or quality — in ways that aren’t apparent to an average person and would likely mislead someone into thinking that a subject of the video said words that they did not actually say. And:\u003c/p>\n\u003cp>“It is the product of artificial intelligence or machine learning that merges, replaces or superimposes content onto a video, making it appear to be authentic.”\u003c/p>\u003c/blockquote>\n\u003cp>In two high-profile cases from last summer, misleading videos featured House Speaker Nancy Pelosi and Facebook’s own CEO, Mark Zuckerberg, in highly manipulated footage. \u003c/p>\n\u003cp>In Pelosi’s case, the video’s audio was altered to make it seem as if she was slurring. \u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>The Zuckerberg deepfake was both more sophisticated and satirical, showing the billionaire gloating about using data to control the future.\u003c/p>\n\u003cp>Facebook says it will work with governments, academia and tech companies to go after manipulated media and the people who produce it. \u003c/p>\n\u003cp>It also says it’s working with experts to improve its ability to detect manipulated media.\u003c/p>\n\u003cp>\u003cem>Copyright 2020 NPR. To see more, visit \u003ca href=\"https://www.npr.org\" target=\"_blank\" rel=\"noopener noreferrer\">NPR.org\u003c/a>.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
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"disqusTitle": "On Census, Facebook and Instagram to Ban Disinformation and False Ads",
"title": "On Census, Facebook and Instagram to Ban Disinformation and False Ads",
"headTitle": "The California Report | KQED News",
"content": "\u003cp>Facebook is changing user policies for its social media platforms to explicitly ban disinformation about and ads trying to discourage participation in the 2020 census, the company \u003ca href=\"https://about.fb.com/news/2019/12/helping-protect-the-us-census/\" target=\"_blank\" rel=\"noopener noreferrer\">announced on its website Thursday\u003c/a>.\u003c/p>\n\u003cp>The company says it plans to enforce these specific bans on all users, including politicians — a departure from previous comments from Facebook officials who said the company did not want to restrict politicians' speech on its platforms.\u003c/p>\n\u003cp>According to \u003ca href=\"https://twitter.com/hansilowang/status/1207701433774157824\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook's updated advertising policy\u003c/a>, ads that describe participating in the U.S. census as \"useless\" or \"meaningless\" are no longer allowed on Instagram or Facebook, which is one of NPR's financial sponsors.\u003c/p>\n\u003cp>[aside postID=\"news_11762042,news_11752275,news_11744587\" label=\"Census 2020\"]In January, the company plans to start removing any posts that misrepresent how and when the count is conducted, as well as who can participate. \u003ca href=\"https://twitter.com/hansilowang/status/1207702378650251264\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook's updated Community Standards policy\u003c/a> also bans any misleading content misstating that participating in the census could lead to a person's arrest, deportation or imprisonment or that the Census Bureau will share an individual's census information with another government agency.\u003c/p>\n\u003cp>The company's announcement comes less than three months before the constitutionally mandated head count of every person living in the U.S. is underway across the country in mid-March, after officially launching in remote Alaska in January.\u003c/p>\n\u003cp>Lawmakers and civil rights groups have been \u003ca href=\"https://www.npr.org/2019/11/05/774943933/social-media-sites-under-pressure-to-prep-for-census-trolls-and-interference\" target=\"_blank\" rel=\"noopener noreferrer\">pressuring Facebook and other social media companies to prepare\u003c/a> for the first primarily online U.S. count. The Census Bureau has been trying to prepare for a potential onslaught of disinformation from Internet trolls and foreign governments in the coming months. In this final stretch before the census begins, concerns linger among immigrant groups and communities of color about the confidentiality of the personal information the government plans to gather, despite federal law prohibiting the bureau from releasing data identifying individuals until 72 years after collection.\u003c/p>\n\u003cp>\"As the format of the census evolves, so do the ways that people share information about the census,\" Kevin Martin — Facebook's vice president of U.S. public policy who formerly chaired the Federal Communications Commission under President George W. Bush — and Samidh Chakrabarti, the company's director of product management for civic engagement, wrote on its website. \"This means we have to be more vigilant about protecting against census interference across posts and ads on Facebook and Instagram and help promote an accurate count of every person in the country.\"\u003c/p>\n\u003cp>In recent months, Facebook has come under fire from critics of how it handles political ads, including ones that contain misleading statements.\u003c/p>\n\u003cp>\"Our policy is that we do not fact-check politicians' speech, and the reason for that is that we believe that in a democracy, it is important that people can see for themselves what politicians are saying,\" Facebook CEO Mark Zuckerberg testified in October during a congressional hearing before the House Financial Services Committee.\u003c/p>\n\u003cp>Facebook's updated policies, however, do put some limits on what politicians can say. Political ads that target Facebook's users based in the U.S. are not allowed to advise people not to participate in the census.\u003c/p>\n\u003cp>\"Content that violates our census interference policy will not be allowed to remain on our platforms as newsworthy even if posted by a politician,\" Martin and Chakrabarti wrote.\u003c/p>\n\u003cp>Vanita Gupta, president and CEO of the Leadership Conference on Civil and Human Rights, said Facebook is \"leading the industry with the most comprehensive policy to date to combat census interference efforts on its platform.\"\u003c/p>\n\u003cp>[aside tag=\"mark-zuckerberg\" label=\"More on Facebook\"]\"It appears that Facebook has finally listened,\" Gupta said in a written statement. \"Any good policy is meaningless without proper enforcement. We, along with our partners, will continue to work with Facebook to ensure that policies against census and voter interference are fully implemented.\"\u003c/p>\n\u003cp>Facebook says it's also planning to monitor any posts and ads that contain inaccurate statements about the census but do not violate the company's policies. Users may see labels over certain content determined to be \"false\" by independent fact-checkers.\u003c/p>\n\u003cp>Other tech companies have also recently rolled out updated user policies to prepare for the census.\u003c/p>\n\u003cp>Last week, Google, which owns YouTube, announced a new \u003ca href=\"https://twitter.com/hansilowang/status/1204858407519477761?s=20\" target=\"_blank\" rel=\"noopener noreferrer\">ban on YouTube videos and user comments\u003c/a> that appear to be \"aiming to mislead participants about the time, means or eligibility requirements for participating in a census.\" In November, Google, which is also a financial sponsor of NPR, \u003ca href=\"https://twitter.com/hansilowang/status/1197534041928601600?s=20\" target=\"_blank\" rel=\"noopener noreferrer\">released an updated ad policy\u003c/a> citing information about census participation that \"contradicts official government records\" as an example of misleading content not allowed on the company's platforms.\u003c/p>\n\u003cdiv class=\"fullattribution\">\u003cem>Copyright 2019 NPR. To see more, visit \u003ca href=\"https://www.npr.org\" target=\"_blank\" rel=\"noopener noreferrer\">NPR.org\u003c/a>.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=On+Census%2C+Facebook+And+Instagram+To+Ban+Disinformation+And+False+Ads&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/em>\u003c/div>\n\u003cdiv>[ad fullwidth]\u003c/div>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Facebook is changing user policies for its social media platforms to explicitly ban disinformation about and ads trying to discourage participation in the 2020 census, the company \u003ca href=\"https://about.fb.com/news/2019/12/helping-protect-the-us-census/\" target=\"_blank\" rel=\"noopener noreferrer\">announced on its website Thursday\u003c/a>.\u003c/p>\n\u003cp>The company says it plans to enforce these specific bans on all users, including politicians — a departure from previous comments from Facebook officials who said the company did not want to restrict politicians' speech on its platforms.\u003c/p>\n\u003cp>According to \u003ca href=\"https://twitter.com/hansilowang/status/1207701433774157824\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook's updated advertising policy\u003c/a>, ads that describe participating in the U.S. census as \"useless\" or \"meaningless\" are no longer allowed on Instagram or Facebook, which is one of NPR's financial sponsors.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>In January, the company plans to start removing any posts that misrepresent how and when the count is conducted, as well as who can participate. \u003ca href=\"https://twitter.com/hansilowang/status/1207702378650251264\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook's updated Community Standards policy\u003c/a> also bans any misleading content misstating that participating in the census could lead to a person's arrest, deportation or imprisonment or that the Census Bureau will share an individual's census information with another government agency.\u003c/p>\n\u003cp>The company's announcement comes less than three months before the constitutionally mandated head count of every person living in the U.S. is underway across the country in mid-March, after officially launching in remote Alaska in January.\u003c/p>\n\u003cp>Lawmakers and civil rights groups have been \u003ca href=\"https://www.npr.org/2019/11/05/774943933/social-media-sites-under-pressure-to-prep-for-census-trolls-and-interference\" target=\"_blank\" rel=\"noopener noreferrer\">pressuring Facebook and other social media companies to prepare\u003c/a> for the first primarily online U.S. count. The Census Bureau has been trying to prepare for a potential onslaught of disinformation from Internet trolls and foreign governments in the coming months. In this final stretch before the census begins, concerns linger among immigrant groups and communities of color about the confidentiality of the personal information the government plans to gather, despite federal law prohibiting the bureau from releasing data identifying individuals until 72 years after collection.\u003c/p>\n\u003cp>\"As the format of the census evolves, so do the ways that people share information about the census,\" Kevin Martin — Facebook's vice president of U.S. public policy who formerly chaired the Federal Communications Commission under President George W. Bush — and Samidh Chakrabarti, the company's director of product management for civic engagement, wrote on its website. \"This means we have to be more vigilant about protecting against census interference across posts and ads on Facebook and Instagram and help promote an accurate count of every person in the country.\"\u003c/p>\n\u003cp>In recent months, Facebook has come under fire from critics of how it handles political ads, including ones that contain misleading statements.\u003c/p>\n\u003cp>\"Our policy is that we do not fact-check politicians' speech, and the reason for that is that we believe that in a democracy, it is important that people can see for themselves what politicians are saying,\" Facebook CEO Mark Zuckerberg testified in October during a congressional hearing before the House Financial Services Committee.\u003c/p>\n\u003cp>Facebook's updated policies, however, do put some limits on what politicians can say. Political ads that target Facebook's users based in the U.S. are not allowed to advise people not to participate in the census.\u003c/p>\n\u003cp>\"Content that violates our census interference policy will not be allowed to remain on our platforms as newsworthy even if posted by a politician,\" Martin and Chakrabarti wrote.\u003c/p>\n\u003cp>Vanita Gupta, president and CEO of the Leadership Conference on Civil and Human Rights, said Facebook is \"leading the industry with the most comprehensive policy to date to combat census interference efforts on its platform.\"\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\"It appears that Facebook has finally listened,\" Gupta said in a written statement. \"Any good policy is meaningless without proper enforcement. We, along with our partners, will continue to work with Facebook to ensure that policies against census and voter interference are fully implemented.\"\u003c/p>\n\u003cp>Facebook says it's also planning to monitor any posts and ads that contain inaccurate statements about the census but do not violate the company's policies. Users may see labels over certain content determined to be \"false\" by independent fact-checkers.\u003c/p>\n\u003cp>Other tech companies have also recently rolled out updated user policies to prepare for the census.\u003c/p>\n\u003cp>Last week, Google, which owns YouTube, announced a new \u003ca href=\"https://twitter.com/hansilowang/status/1204858407519477761?s=20\" target=\"_blank\" rel=\"noopener noreferrer\">ban on YouTube videos and user comments\u003c/a> that appear to be \"aiming to mislead participants about the time, means or eligibility requirements for participating in a census.\" In November, Google, which is also a financial sponsor of NPR, \u003ca href=\"https://twitter.com/hansilowang/status/1197534041928601600?s=20\" target=\"_blank\" rel=\"noopener noreferrer\">released an updated ad policy\u003c/a> citing information about census participation that \"contradicts official government records\" as an example of misleading content not allowed on the company's platforms.\u003c/p>\n\u003cdiv class=\"fullattribution\">\u003cem>Copyright 2019 NPR. To see more, visit \u003ca href=\"https://www.npr.org\" target=\"_blank\" rel=\"noopener noreferrer\">NPR.org\u003c/a>.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=On+Census%2C+Facebook+And+Instagram+To+Ban+Disinformation+And+False+Ads&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/em>\u003c/div>\n\u003cdiv>\u003c/p>\u003c/div>",
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"content": "\u003cp>Twitter is banning all political advertising from its service, saying social media companies give advertisers an unfair advantage in proliferating highly targeted, misleading messages.\u003c/p>\n\u003cp>“While internet advertising is incredibly powerful and very effective for commercial advertisers, that power brings significant risks to politics, where it can be used to influence votes to affect the lives of millions,” Twitter CEO Jack Dorsey tweeted Wednesday in a series of tweets announcing the new policy.\u003c/p>\n\u003cp>https://twitter.com/jack/status/1189634360472829952?s=20\u003c/p>\n\u003cp>Facebook has taken fire since it disclosed earlier in October that it will not fact-check ads by politicians or their campaigns, which could allow them to lie freely. CEO Mark Zuckerberg told Congress last week that politicians have the right to free speech on Facebook.\u003c/p>\n\u003cp>The issue suddenly arose in September when Twitter, along with Facebook and Google, refused to remove a misleading video ad from President Trump’s campaign that targeted former Vice President Joe Biden, a leading Democratic presidential candidate.\u003c/p>\n\u003cp>[aside postID=news_11783369 hero=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2019/10/RS39869_GettyImages-1182969866-qut-1020x680.jpg\"]In response, Democratic Sen. Elizabeth Warren, another presidential hopeful, ran her own ad on Facebook taking aim at Zuckerberg. The ad falsely claimed that Zuckerberg endorsed President Donald Trump for re-election, acknowledging the deliberate falsehood as necessary to make a point.\u003c/p>\n\u003cp>Critics have called on Facebook to ban all political ads. These include CNN chief Jeff Zucker, who recently called the company’s policy of allowing lies “absolutely ludicrous” and advised the social media giant to sit out the 2020 election until it can figure out something better.\u003c/p>\n\u003cp>In an apparent dig at Zuckerberg, Dorsey tweeted “… it’s not credible for us to say: ‘We’re working hard to stop people from gaming our systems to spread misleading info, buuut if someone pays us to target and force people to see their political ad…well…they can say whatever they want!”\u003c/p>\n\u003cp>https://twitter.com/jack/status/1189634371407380480?s=20\u003c/p>\n\u003cp>Facebook workers themselves have also criticized the company’s policy not to fact-check political ads, saying it allows politicians to disseminate lies and makes it easy for users to spread those lies.\u003c/p>\n\u003cp>An open letter with 250 signatures was \u003ca href=\"https://www.nytimes.com/2019/10/28/technology/facebook-mark-zuckerberg-letter.html?auth=login-email&login=email\" target=\"_blank\" rel=\"noopener\">posted to the company’s internal message board\u003c/a> urging Facebook to hold political ads to the same standards as other ads, including fact-checking.\u003c/p>\n\u003cp>Google and Facebook did not have immediate comments on Twitter’s policy change.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Montana Gov. Steve Bullock, another Democratic 2020 contender, retweeted Dorsey’s announcement, adding the comment, “Good. Your turn, Facebook.”\u003c/p>\n\u003cp>https://twitter.com/GovernorBullock/status/1189637549402099713?s=20\u003c/p>\n\u003cp>Dorsey said the company is recognizing that advertising on social media offers an unfair level of targeting, compared to other mediums. It is not about free expression, he asserted.\u003c/p>\n\u003cp>“This is about paying for reach. And paying to increase the reach of political speech has significant ramifications that today’s democratic infrastructure may not be prepared to handle,” he tweeted. “It’s worth stepping back in order to address.”\u003c/p>\n\u003cp>Twitter currently allows only certified campaigns and organizations to run political ads for candidates and issues. The latter tend to advocate on broader issues such as climate change, abortion rights and immigration.\u003c/p>\n\u003cp>The company said it will make some exceptions, such as allowing ads that encourage voter turnout. It will describe those in a detailed policy it plans to release on Nov. 15.\u003c/p>\n\u003cp>Federal campaigns are expected to spend the majority of advertising dollars on broadcast and cable channels during the 2020 election, according to advertising research firm Kantar, and about 20% of the total $6 billion in spending on digital ads.\u003c/p>\n\u003cp>Twitter’s policy will start on Nov. 22.\u003c/p>\n\u003cp>\u003c/p>\n",
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"info": "Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. The show features interviews with visionary guests like Trevor Noah, Sam Altman and Janette Sadik-Khan. Possible paints an optimistic portrait of the world we can create through science, policy, business, art and our shared humanity. It asks: What if everything goes right for once? How can we get there? Each episode also includes a short fiction story generated by advanced AI GPT-4, serving as a thought-provoking springboard to speculate how humanity could leverage technology for good.",
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