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"content": "\u003cp>Maybe you’ve heard people say it: “I don’t use Uber, I take Lyft.”\u003c/p>\n\u003cp>For many, a boycott of Uber is a way to protest the company for a variety of reasons, including sexual harassment scandals, and the behavior of its former CEO. While Uber still dominates the ride-hailing business, Lyft has been making up ground, in part by appealing to progressives.\u003c/p>\n\u003cp>At the start of 2017, Uber controlled some 83 percent of the U.S. ride-hailing market. This is according to TXN Solutions, a research firm that gathers data on ride-hailing companies. But Uber’s overwhelming dominance of the market began to change one night at JFK airport.\u003c/p>\n\u003cp>Last January, protesters rallied against President Trump’s plan to ban travel to the U.S. from a number of Muslin-majority countries. In solidarity, taxi drivers stopped service to JFK. Uber did not, and people accused the company of breaking the taxi strike. Users began deleting their Uber accounts and posting about it on social media with the hashtag “DeleteUber.”\u003c/p>\n\u003caside class=\"pullquote alignleft\">‘Uber’s problems started literally almost overnight.’ \u003ccite>Jonathan Wolf, CEO of TXN Solutions\u003c/cite>\u003c/aside>\n\u003cp>Jonathan Wolf is CEO of research firm TXN Solutions. “Uber’s problems started literally almost overnight,” Wolf said.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Wolf said Uber’s slide continued all year, fueled by things like \u003ca href=\"https://www.recode.net/2017/8/20/16164176/uber-2017-timeline-scandal\" target=\"_blank\" rel=\"noopener\">sexual harassment scandals\u003c/a> at the company and a \u003ca href=\"https://www.youtube.com/watch?v=vW50dnWVfGU\" target=\"_blank\" rel=\"noopener\">video of founder and former CEO Travis Kalanick berating a driver\u003c/a>.\u003c/p>\n\u003cp>“Uber’s missteps really started consumers thinking about what company they wanted to be associated with,” Wolf said.\u003c/p>\n\u003cp>As Uber slipped, Lyft gained. Messages posted on social media explicitly documented how people were dumping Uber for Lyft. “Goodbye Uber, Hello Lyft” became a thing on Twitter. Celebrities like Susan Sarandon fueled the fire.\u003c/p>\n\u003cp>https://twitter.com/SusanSarandon/status/826107141660487680\u003c/p>\n\u003cp>According to TXN, Lyft’s U.S. market share grew from about 17 percent to around 26 percent during 2017. (Lyft has a slightly higher estimate of its current market share, putting it at at 33 percent). Wolf said Lyft made especially large gains in liberal cities like San Francisco and places with universities like Austin and Ann Arbor.\u003c/p>\n\u003cp>Part of Lyft’s growth comes from its expansion into a bunch of new markets over the last year. But University of San Francisco marketing professor Bhavya Mohan said Lyft is also attracting users because its brand appeals to liberals more than Uber’s.\u003c/p>\n\u003cp>“This is one of those cases where you have identical services practically, but such different brands,” Mohan said.\u003c/p>\n\u003cp>Uber started as a more elite, luxury service, and Mohan said the brand still conveys that with its sleek black logo and German name. Lyft has always cast itself as the friendlier, less aggressive alternative. It used to encourage passengers to sit in the front seat and fist bump drivers. Mohan said even the Lyft logo — with its curved lines, friendly font and pink color — seems to say, “Hey, we’re the nice guys.”\u003c/p>\n\u003cp>While Uber was committing a series of political PR mistakes last year, Lyft made moves that appealed to progressives. It pledged to donate $1 million to the ACLU, and it developed an ad campaign about making the “right choices.” Actor Jeff Bridges stars in one of the ads. It’s Oregon Trail-themed.\u003c/p>\n\u003cp>https://www.youtube.com/watch?v=TbqOldR0kN0\u003c/p>\n\u003cp>While riding on a wagon, Bridges tells his driver, “You can choose to ride with the right people, doing things for the right reasons, you’ll always end up in the right place, or you can choose poorly.” Bridges ends the scene with the tagline for the new advertising campaign: “It matters how you get there.”\u003c/p>\n\u003cp>Melissa Waters, Lyft’s vice president of marketing, said, “‘It matters how you get there’ is the tagline we were using in a lot of our work this year to signify that we are a company that cares a lot about our values and cares a lot about doing things the right way.” Waters said Lyft wanted to make consumers “feel great” about choosing Lyft.\u003c/p>\n\u003cp>Veena Dubal is a professor of law at UC Hastings who does research on gig workers. Dubal said that publicly choosing Lyft over Uber has become a way for people to signal that they stand for progressive values. She, for one, does not buy Lyft’s “right choice” marketing.\u003c/p>\n\u003caside class=\"pullquote alignright\">‘I think that Lyft and Uber are substantially the same.’ \u003ccite>Veena Dubal, UC Hastings law professor \u003c/cite>\u003c/aside>\n\u003cp>“I think that Lyft and Uber are substantially the same,” Dubal said. She critiques both Lyft and Uber for the relationship they have to their drivers, who she says are getting a raw deal at either company. Both Uber and Lyft flood the road with cars, which keeps the price of a ride and driver earnings low. Plus, as contractors, the drivers do not have job protections or benefits. The companies have \u003ca href=\"https://arstechnica.com/tech-policy/2017/03/lyft-agrees-to-pay-27-million-to-settle-driver-classification-lawsuit/\" target=\"_blank\" rel=\"noopener\">both been sued\u003c/a> for classifying their drivers as contractors instead of employees.\u003c/p>\n\u003cp>“You have this company that is capitalizing off of exploitation, but it’s shielding itself with this liberal image of being for civil rights,” Dubal said of Lyft. She added that “labor rights are civil rights and that’s sort of what’s getting lost in the way that people understand and use Lyft.”\u003c/p>\n\u003cp>Dubal said Lyft’s good-guy branding makes it easier for progressives to overlook potential labor issues when they want a ride. Liberals, she said, “are not really willing to take the big step which is to actually use a regulated taxi, where there is some semblance of wage security, regulation and limited labor rights.”\u003c/p>\n\u003cp>This is ironic, Dubal pointed out, because it was taxi drivers who sparked the whole #DeleteUber movement by going on strike at JFK Airport. Lyft, like Uber, continued to run rides to the airport.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>She said the Lyft-Uber story is indicative of a larger trend: that progressive movements based around things like race, gender equality and immigration have become separated from issues of class and labor.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Maybe you’ve heard people say it: “I don’t use Uber, I take Lyft.”\u003c/p>\n\u003cp>For many, a boycott of Uber is a way to protest the company for a variety of reasons, including sexual harassment scandals, and the behavior of its former CEO. While Uber still dominates the ride-hailing business, Lyft has been making up ground, in part by appealing to progressives.\u003c/p>\n\u003cp>At the start of 2017, Uber controlled some 83 percent of the U.S. ride-hailing market. This is according to TXN Solutions, a research firm that gathers data on ride-hailing companies. But Uber’s overwhelming dominance of the market began to change one night at JFK airport.\u003c/p>\n\u003cp>Last January, protesters rallied against President Trump’s plan to ban travel to the U.S. from a number of Muslin-majority countries. In solidarity, taxi drivers stopped service to JFK. Uber did not, and people accused the company of breaking the taxi strike. Users began deleting their Uber accounts and posting about it on social media with the hashtag “DeleteUber.”\u003c/p>\n\u003caside class=\"pullquote alignleft\">‘Uber’s problems started literally almost overnight.’ \u003ccite>Jonathan Wolf, CEO of TXN Solutions\u003c/cite>\u003c/aside>\n\u003cp>Jonathan Wolf is CEO of research firm TXN Solutions. “Uber’s problems started literally almost overnight,” Wolf said.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Wolf said Uber’s slide continued all year, fueled by things like \u003ca href=\"https://www.recode.net/2017/8/20/16164176/uber-2017-timeline-scandal\" target=\"_blank\" rel=\"noopener\">sexual harassment scandals\u003c/a> at the company and a \u003ca href=\"https://www.youtube.com/watch?v=vW50dnWVfGU\" target=\"_blank\" rel=\"noopener\">video of founder and former CEO Travis Kalanick berating a driver\u003c/a>.\u003c/p>\n\u003cp>“Uber’s missteps really started consumers thinking about what company they wanted to be associated with,” Wolf said.\u003c/p>\n\u003cp>As Uber slipped, Lyft gained. Messages posted on social media explicitly documented how people were dumping Uber for Lyft. “Goodbye Uber, Hello Lyft” became a thing on Twitter. Celebrities like Susan Sarandon fueled the fire.\u003c/p>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\n\u003cp>According to TXN, Lyft’s U.S. market share grew from about 17 percent to around 26 percent during 2017. (Lyft has a slightly higher estimate of its current market share, putting it at at 33 percent). Wolf said Lyft made especially large gains in liberal cities like San Francisco and places with universities like Austin and Ann Arbor.\u003c/p>\n\u003cp>Part of Lyft’s growth comes from its expansion into a bunch of new markets over the last year. But University of San Francisco marketing professor Bhavya Mohan said Lyft is also attracting users because its brand appeals to liberals more than Uber’s.\u003c/p>\n\u003cp>“This is one of those cases where you have identical services practically, but such different brands,” Mohan said.\u003c/p>\n\u003cp>Uber started as a more elite, luxury service, and Mohan said the brand still conveys that with its sleek black logo and German name. Lyft has always cast itself as the friendlier, less aggressive alternative. It used to encourage passengers to sit in the front seat and fist bump drivers. Mohan said even the Lyft logo — with its curved lines, friendly font and pink color — seems to say, “Hey, we’re the nice guys.”\u003c/p>\n\u003cp>While Uber was committing a series of political PR mistakes last year, Lyft made moves that appealed to progressives. It pledged to donate $1 million to the ACLU, and it developed an ad campaign about making the “right choices.” Actor Jeff Bridges stars in one of the ads. It’s Oregon Trail-themed.\u003c/p>\u003c/p>\u003cp>\u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutube'>\n \u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutubeInside'>\n \u003ciframe\n loading='lazy'\n class='utils-parseShortcode-shortcodes-__youtubeShortcode__youtubePlayer'\n type='text/html'\n src='//www.youtube.com/embed/TbqOldR0kN0'\n title='//www.youtube.com/embed/TbqOldR0kN0'\n allowfullscreen='true'\n style='border:0;'>\u003c/iframe>\n \u003c/span>\n \u003c/span>\u003c/p>\u003cp>\u003cp>While riding on a wagon, Bridges tells his driver, “You can choose to ride with the right people, doing things for the right reasons, you’ll always end up in the right place, or you can choose poorly.” Bridges ends the scene with the tagline for the new advertising campaign: “It matters how you get there.”\u003c/p>\n\u003cp>Melissa Waters, Lyft’s vice president of marketing, said, “‘It matters how you get there’ is the tagline we were using in a lot of our work this year to signify that we are a company that cares a lot about our values and cares a lot about doing things the right way.” Waters said Lyft wanted to make consumers “feel great” about choosing Lyft.\u003c/p>\n\u003cp>Veena Dubal is a professor of law at UC Hastings who does research on gig workers. Dubal said that publicly choosing Lyft over Uber has become a way for people to signal that they stand for progressive values. She, for one, does not buy Lyft’s “right choice” marketing.\u003c/p>\n\u003caside class=\"pullquote alignright\">‘I think that Lyft and Uber are substantially the same.’ \u003ccite>Veena Dubal, UC Hastings law professor \u003c/cite>\u003c/aside>\n\u003cp>“I think that Lyft and Uber are substantially the same,” Dubal said. She critiques both Lyft and Uber for the relationship they have to their drivers, who she says are getting a raw deal at either company. Both Uber and Lyft flood the road with cars, which keeps the price of a ride and driver earnings low. Plus, as contractors, the drivers do not have job protections or benefits. The companies have \u003ca href=\"https://arstechnica.com/tech-policy/2017/03/lyft-agrees-to-pay-27-million-to-settle-driver-classification-lawsuit/\" target=\"_blank\" rel=\"noopener\">both been sued\u003c/a> for classifying their drivers as contractors instead of employees.\u003c/p>\n\u003cp>“You have this company that is capitalizing off of exploitation, but it’s shielding itself with this liberal image of being for civil rights,” Dubal said of Lyft. She added that “labor rights are civil rights and that’s sort of what’s getting lost in the way that people understand and use Lyft.”\u003c/p>\n\u003cp>Dubal said Lyft’s good-guy branding makes it easier for progressives to overlook potential labor issues when they want a ride. Liberals, she said, “are not really willing to take the big step which is to actually use a regulated taxi, where there is some semblance of wage security, regulation and limited labor rights.”\u003c/p>\n\u003cp>This is ironic, Dubal pointed out, because it was taxi drivers who sparked the whole #DeleteUber movement by going on strike at JFK Airport. Lyft, like Uber, continued to run rides to the airport.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>She said the Lyft-Uber story is indicative of a larger trend: that progressive movements based around things like race, gender equality and immigration have become separated from issues of class and labor.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>The Court of Justice of the European Union has ruled that Uber is a transport service, not merely a tech platform, citing the \"indispensable\" link the company creates between drivers and passengers.\u003c/p>\n\u003cp>Siding with taxi drivers in Spain, the court said Uber should be regulated in the EU.\u003c/p>\n\u003cp>A taxi drivers association in Barcelona had complained that Uber was guilty of unfair competition and misleading business practices, seeking to overturn the status quo that has allowed Uber to avoid licensing and regulation under transportation service laws. Wednesday's ruling resolves much of that years-old case.\u003c/p>\n\u003cp>With \u003ca href=\"https://g8fip1kplyr33r3krz5b97d1-wpengine.netdna-ssl.com/wp-content/uploads/2017/12/uber-ecj-press-release.pdf\">the ruling by Europe's highest court\u003c/a>, Uber can now be regulated as a transport service at the national level within the EU's member states.\u003c/p>\n\u003cp>[contextly_sidebar id=\"XxdaETr3NNvnz6mDG05ZESLWvfTOERMN\"]\u003c/p>\n\u003cp>While acknowledging Uber's status as an intermediary service between drivers and riders, the court ruled that because Uber's purpose \"is to connect, by means of a smartphone application and for remuneration, non-professional drivers using their own vehicle with persons who wish to make urban journeys, [Uber] must be regarded as being inherently linked to a transport service and, accordingly, must be classified as 'a service in the field of transport' within the meaning of EU law.\"\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Uber has maintained that in Europe and beyond, it merely provides an e-commerce platform that facilitates rides.\u003c/p>\n\u003cp>But on Wednesday, the European court ruled: \"The Court notes in that regard that the application provided by Uber is indispensable for both the drivers and the persons who wish to make an urban journey. It also points out that Uber exercises decisive influence over the conditions under which the drivers provide their service.\"\u003c/p>\n\u003cp>The ruling comes one month after tax drivers in Spain held the latest in a series of strikes and large protests against Uber and Cabify, a rival service.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Based in San Francisco, Uber has grown rapidly since its founding in 2009 to operate in 77 countries and more than 600 cities around the world. It has major offices in both London and Amsterdam.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2017 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=European+Court+Says+Uber+Is+A+Transport+Company%2C+In+A+Win+For+Taxi+Drivers&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
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"content": "\u003cp>Many potential emergency room patients are too sick to drive themselves to a hospital. But an ambulance can cost hundreds or thousands of dollars without insurance.\u003c/p>\n\u003cp>This where a popular ride-hailing app can step in, while also freeing up the ambulances for those who need them most.\u003c/p>\n\u003cp>With demand for ambulances decreased by available Uber drivers, emergency personnel have been able reach critical patients faster while also applying necessary treatment on the way to the hospital, according to \u003ca href=\"http://www2.ku.edu/~kuwpaper/2017Papers/201708.pdf\">a new economic study\u003c/a> from the University of Kansas:\u003c/p>\n\u003cblockquote>\u003cp>\"Given that even a reduction of a few minutes can drastically improve survival rates for serious conditions, this could be associated with a substantial welfare improvement.\"\u003c/p>\u003c/blockquote>\n\u003cp>The study investigated ambulance rates in 766 U.S. cities from 43 different states. Taking into account the timelines of when Uber entered each city, the researchers found that the app reduced per capita ambulance usage rates by around 7 percent.\u003c/p>\n\u003cp>[contextly_sidebar id=\"AlQ3ETB6Cpqz8vGHNMSqvCami88xvjo4\"]\u003c/p>\n\u003cp>\"In order to lower health care spending while improving health outcomes, people can use the least-skilled professional who is still qualified,\" \u003ca href=\"https://news.ku.edu/2017/12/08/uber-reduces-ambulance-usage-major-cities-economists-find\">said the paper's author, University of Kansas economist David Slusky\u003c/a>. \"It's the same in the provider space: You don't need a neurosurgeon to diagnose strep throat.\"\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Researchers often cite costly transportation as a significant barrier to receiving quality health care. \u003ca href=\"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4265215/\">A study by Samina T. Syed and Lisa K. Sharp\u003c/a>, doctors at the University of Kalamazoo, suggests that cost-efficient access to a vehicle is consistently associated with increased access to health care.\u003c/p>\n\u003cp>\"We want to find every way possible,\" Slusky said, \"to bend the medical cost curve.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2017 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Cities+With+Uber+Have+Lower+Rates+Of+Ambulance+Usage+&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/p>\n\n",
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"content": "\u003cp>Uber is coming clean about its cover-up of a year-old hacking attack that stole personal information from more than 57 million of the beleaguered ride-hailing service's customers and drivers.\u003c/p>\n\u003cp>So far, there's no evidence that the data taken has been misused, according to \u003ca href=\"https://www.uber.com/newsroom/2016-data-incident/\" target=\"_blank\" rel=\"noopener\">a Tuesday blog post\u003c/a> by Uber's recently hired CEO, Dara Khosrowshahi. Part of the reason nothing malicious has happened is because Uber acknowledges paying the hackers $100,000 to destroy the stolen information.\u003c/p>\n\u003cp>The revelation marks the latest stain on Uber's reputation.\u003c/p>\n\u003cp>The San Francisco company \u003ca href=\"https://apnews.com/d394302ca6bf400b84ad41dc825a2fad\" target=\"_blank\" rel=\"noopener\">ousted Travis Kalanick as CEO\u003c/a> in June after an internal investigation concluded he had built a culture that allowed female workers to be sexually harassed and encouraged employees to push legal limits.\u003c/p>\n\u003cp>It's also the latest major breach involving a prominent company that didn't notify the people that could be potentially harmed for months or even years after the break-in occurred.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Yahoo didn't make its first disclosure about hacks that hit 3 billion user accounts during 2013 and 2014 until September 2016. Credit reporting service Equifax waited several months before revealing this past September that hackers had carted off the Social Security numbers of 145 million Americans.\u003c/p>\n\u003cp>Khosrowshahi criticized Uber's handling of its data theft in his blog post.\u003c/p>\n\u003cp>\"While I can't erase the past, I can commit on behalf of every Uber employee that we will learn from our mistakes,\" Khosrowshahi wrote. \"We are changing the way we do business, putting integrity at the core of every decision we make and working hard to earn the trust of our customers.\"\u003c/p>\n\u003cp>That pledge shouldn't excuse Uber's previous regime for its egregious behavior, said Sam Curry, chief security officer for the computer security firm, Cybereason.\u003c/p>\n\u003cp>\"The truly scary thing here is that Uber paid a bribe, essentially a ransom to make this breach go away, and they acted as if they were above the law,\" Curry said. \"Those people responsible for the integrity and confidentiality of the data in fact covered it up.\"\u003c/p>\n\u003cp>The heist took the names, email addresses and mobile phone numbers of 57 million riders around the world. The thieves also nabbed the driver's license numbers of 600,000 Uber drivers in the U.S.\u003c/p>\n\u003cp>Uber waited until Tuesday to begin notifying the drivers with compromised driver's licenses, which can be particularly useful for perpetrating identify theft. For that reason, Uber will now pay for free credit-report monitoring and identity theft protection services for the affected drivers.\u003c/p>\n\u003cp>Kalanick, who still sits on Uber's board of directors, declined to comment on the data breach that took place in October 2016. Uber says the response to the hack was handled by its chief security officer, Joe Sullivan, a former federal prosecutor whom Kalanick lured away from Facebook in 2015.\u003c/p>\n\u003cp>As part of his effort to set things right, Khosrowshahi extracted Sullivan's resignation from Uber and also jettisoned Craig Clark, a lawyer who reported to Sullivan.\u003c/p>\n\u003cp>Clark didn't immediately respond to a request for comment sent through his LinkedIn profile. Efforts to reach Sullivan were unsuccessful.\u003c/p>\n\u003cp>Uber's silence about its breach came while it was negotiating with the Federal Trade Commission about its handling of its riders' information.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Earlier in 2016, the company \u003ca href=\"https://ag.ny.gov/press-release/ag-schneiderman-announces-settlement-uber-enhance-rider-privacy\" target=\"_blank\" rel=\"noopener\">reached a settlement\u003c/a> with the New York attorney general requiring it to take steps to be more vigilant about protecting the information that its app stores about its riders. As part of that settlement, Uber also paid a $20,000 fine for waiting to notify for five months about another data breach that it discovered in September 2014.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Uber is coming clean about its cover-up of a year-old hacking attack that stole personal information from more than 57 million of the beleaguered ride-hailing service's customers and drivers.\u003c/p>\n\u003cp>So far, there's no evidence that the data taken has been misused, according to \u003ca href=\"https://www.uber.com/newsroom/2016-data-incident/\" target=\"_blank\" rel=\"noopener\">a Tuesday blog post\u003c/a> by Uber's recently hired CEO, Dara Khosrowshahi. Part of the reason nothing malicious has happened is because Uber acknowledges paying the hackers $100,000 to destroy the stolen information.\u003c/p>\n\u003cp>The revelation marks the latest stain on Uber's reputation.\u003c/p>\n\u003cp>The San Francisco company \u003ca href=\"https://apnews.com/d394302ca6bf400b84ad41dc825a2fad\" target=\"_blank\" rel=\"noopener\">ousted Travis Kalanick as CEO\u003c/a> in June after an internal investigation concluded he had built a culture that allowed female workers to be sexually harassed and encouraged employees to push legal limits.\u003c/p>\n\u003cp>It's also the latest major breach involving a prominent company that didn't notify the people that could be potentially harmed for months or even years after the break-in occurred.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Yahoo didn't make its first disclosure about hacks that hit 3 billion user accounts during 2013 and 2014 until September 2016. Credit reporting service Equifax waited several months before revealing this past September that hackers had carted off the Social Security numbers of 145 million Americans.\u003c/p>\n\u003cp>Khosrowshahi criticized Uber's handling of its data theft in his blog post.\u003c/p>\n\u003cp>\"While I can't erase the past, I can commit on behalf of every Uber employee that we will learn from our mistakes,\" Khosrowshahi wrote. \"We are changing the way we do business, putting integrity at the core of every decision we make and working hard to earn the trust of our customers.\"\u003c/p>\n\u003cp>That pledge shouldn't excuse Uber's previous regime for its egregious behavior, said Sam Curry, chief security officer for the computer security firm, Cybereason.\u003c/p>\n\u003cp>\"The truly scary thing here is that Uber paid a bribe, essentially a ransom to make this breach go away, and they acted as if they were above the law,\" Curry said. \"Those people responsible for the integrity and confidentiality of the data in fact covered it up.\"\u003c/p>\n\u003cp>The heist took the names, email addresses and mobile phone numbers of 57 million riders around the world. The thieves also nabbed the driver's license numbers of 600,000 Uber drivers in the U.S.\u003c/p>\n\u003cp>Uber waited until Tuesday to begin notifying the drivers with compromised driver's licenses, which can be particularly useful for perpetrating identify theft. For that reason, Uber will now pay for free credit-report monitoring and identity theft protection services for the affected drivers.\u003c/p>\n\u003cp>Kalanick, who still sits on Uber's board of directors, declined to comment on the data breach that took place in October 2016. Uber says the response to the hack was handled by its chief security officer, Joe Sullivan, a former federal prosecutor whom Kalanick lured away from Facebook in 2015.\u003c/p>\n\u003cp>As part of his effort to set things right, Khosrowshahi extracted Sullivan's resignation from Uber and also jettisoned Craig Clark, a lawyer who reported to Sullivan.\u003c/p>\n\u003cp>Clark didn't immediately respond to a request for comment sent through his LinkedIn profile. Efforts to reach Sullivan were unsuccessful.\u003c/p>\n\u003cp>Uber's silence about its breach came while it was negotiating with the Federal Trade Commission about its handling of its riders' information.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Earlier in 2016, the company \u003ca href=\"https://ag.ny.gov/press-release/ag-schneiderman-announces-settlement-uber-enhance-rider-privacy\" target=\"_blank\" rel=\"noopener\">reached a settlement\u003c/a> with the New York attorney general requiring it to take steps to be more vigilant about protecting the information that its app stores about its riders. As part of that settlement, Uber also paid a $20,000 fine for waiting to notify for five months about another data breach that it discovered in September 2014.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>As deadly wildfires \u003ca href=\"https://ww2.kqed.org/news/2017/10/11/at-least-21-dead-3500-structures-destroyed-in-northern-california-fires/\" target=\"_blank\" rel=\"noopener\">continue to rip through Northern California\u003c/a>, Bay Area-based tech giants are responding to the crisis with digital features and by working with local communities.\u003c/p>\n\u003cp>Since Airbnb \u003ca href=\"https://www.airbnb.com/welcome/evacuees/northerncaliforniafireevacuees\">activated its disaster response tool\u003c/a> to help those impacted by the fires on Monday, more than 200 people have signed up to host people who have been displaced. As part of that program, hosts in nearby areas are able to make their spaces available for free through Oct. 30.\u003c/p>\n\u003cp>Lara McCole and her husband, who have been Airbnb hosts for two years, decided to open their East Richmond home to evacuees Tuesday morning after hearing about it on the news. McCole said that several evacuees contacted them within a few hours, including a Santa Rosa couple who lost their home to the fire. The couple is now confirmed to stay with them later this week.\u003c/p>\n\u003cp>“It’s a great opportunity for the community to support other people in the community,” said McCole, whose sister in Southern California also recently evacuated because of a fire. “A lot of people just told us their stories. I wish I had more availability and can take more people in. … It’s heartbreaking.”\u003c/p>\n\u003cfigure id=\"attachment_11622664\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11622664\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2017/10/HomesAndDebris-800x530.jpg\" alt=\"Firefighters work near burned homes and debris in Santa Rosa's Coffey Park subdivision.\" width=\"800\" height=\"530\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-800x530.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-160x106.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-1020x676.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-1180x782.jpg 1180w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-960x636.jpg 960w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-240x159.jpg 240w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-375x248.jpg 375w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-520x345.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Firefighters work near burned homes and debris in Santa Rosa’s Coffey Park subdivision. \u003ccite>(Sheraz Sadiq/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>While San Francisco began \u003ca href=\"https://ww2.kqed.org/news/2017/05/01/san-francisco-and-airbnb-reach-agreement-to-settle-lawsuit/\">imposing short-term rental regulations on Airbnb a few years ago\u003c/a>, the city is currently allowing people to bypass the normal regulations, said Lauren Jones, San Francisco’s Department of Technology communications director.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“We may have different approaches on how to tackle the problem, but we ultimately have the same goal, which is to serve the residents, businesses and visitors,” said Jones.\u003c/p>\n\u003cp>In the past few days, other tech companies have responded with online tools to help those in need — which helps with the widespread power outage. Since the fires began, Facebook activated its Safety Check feature in many of the affected areas.\u003c/p>\n\u003cp>Google has launched an \u003ca href=\"https://www.google.com/search?q=napa+valley&source=lnms&sa=X&ved=0ahUKEwin_KS00enWAhWEw1QKHVD-DAQQ_AUICSgA&biw=1279&bih=581&dpr=2\" target=\"_blank\" rel=\"noopener\">SOS alert\u003c/a> on its search engines, which compiles updates, maps and links to resources.\u003c/p>\n\u003cp>[contextly_sidebar id=”E9WFT6JspFgLlwWQLirW2MfsTXF5wAqG”]\u003c/p>\n\u003cp>While many roads continue to be shut down, Lyft is offering \u003ca href=\"https://www.lyft.com/invite/SAFERIDESNORCAL\" target=\"_blank\" rel=\"noopener\">relief rides\u003c/a> to assist riders from the evacuation sites to hospitals and vice versa.\u003c/p>\n\u003cp>Due to the poor air quality in the city, Uber is offering \u003ca href=\"https://www.uber.com/blog/san-francisco/our-initial-response-to-the-california-wildfires/\" target=\"_blank\" rel=\"noopener\">free and discounted rides\u003c/a> to and from certain San Francisco Public Library branches serving as filtered air centers.\u003c/p>\n\u003cp>The ride-hailing company is also partnering with \u003ca href=\"https://www.openhand.org/\" target=\"_blank\" rel=\"noopener\">Project Open Hand\u003c/a> to provide free rides for seniors and low-income individuals.\u003c/p>\n\u003cp>“We continue to monitor the situation and will be adjusting our response, depending on the conditions and needs in the emergency area,” said an Uber spokesperson.\u003c/p>\n\u003cp>Many of the tech giants are also donating to local communities and organizations, which is one of the most effective ways in times of crisis.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Facebook is contributing $1 million to local organizations in Northern and Southern California responding to the fires, according to Facebook’s spokesperson. Google says it’s donating $500,000 to support those impacted by the fires.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>As deadly wildfires \u003ca href=\"https://ww2.kqed.org/news/2017/10/11/at-least-21-dead-3500-structures-destroyed-in-northern-california-fires/\" target=\"_blank\" rel=\"noopener\">continue to rip through Northern California\u003c/a>, Bay Area-based tech giants are responding to the crisis with digital features and by working with local communities.\u003c/p>\n\u003cp>Since Airbnb \u003ca href=\"https://www.airbnb.com/welcome/evacuees/northerncaliforniafireevacuees\">activated its disaster response tool\u003c/a> to help those impacted by the fires on Monday, more than 200 people have signed up to host people who have been displaced. As part of that program, hosts in nearby areas are able to make their spaces available for free through Oct. 30.\u003c/p>\n\u003cp>Lara McCole and her husband, who have been Airbnb hosts for two years, decided to open their East Richmond home to evacuees Tuesday morning after hearing about it on the news. McCole said that several evacuees contacted them within a few hours, including a Santa Rosa couple who lost their home to the fire. The couple is now confirmed to stay with them later this week.\u003c/p>\n\u003cp>“It’s a great opportunity for the community to support other people in the community,” said McCole, whose sister in Southern California also recently evacuated because of a fire. “A lot of people just told us their stories. I wish I had more availability and can take more people in. … It’s heartbreaking.”\u003c/p>\n\u003cfigure id=\"attachment_11622664\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11622664\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2017/10/HomesAndDebris-800x530.jpg\" alt=\"Firefighters work near burned homes and debris in Santa Rosa's Coffey Park subdivision.\" width=\"800\" height=\"530\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-800x530.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-160x106.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-1020x676.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris.jpg 1920w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-1180x782.jpg 1180w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-960x636.jpg 960w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-240x159.jpg 240w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-375x248.jpg 375w, https://cdn.kqed.org/wp-content/uploads/sites/10/2017/10/HomesAndDebris-520x345.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Firefighters work near burned homes and debris in Santa Rosa’s Coffey Park subdivision. \u003ccite>(Sheraz Sadiq/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>While San Francisco began \u003ca href=\"https://ww2.kqed.org/news/2017/05/01/san-francisco-and-airbnb-reach-agreement-to-settle-lawsuit/\">imposing short-term rental regulations on Airbnb a few years ago\u003c/a>, the city is currently allowing people to bypass the normal regulations, said Lauren Jones, San Francisco’s Department of Technology communications director.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“We may have different approaches on how to tackle the problem, but we ultimately have the same goal, which is to serve the residents, businesses and visitors,” said Jones.\u003c/p>\n\u003cp>In the past few days, other tech companies have responded with online tools to help those in need — which helps with the widespread power outage. Since the fires began, Facebook activated its Safety Check feature in many of the affected areas.\u003c/p>\n\u003cp>Google has launched an \u003ca href=\"https://www.google.com/search?q=napa+valley&source=lnms&sa=X&ved=0ahUKEwin_KS00enWAhWEw1QKHVD-DAQQ_AUICSgA&biw=1279&bih=581&dpr=2\" target=\"_blank\" rel=\"noopener\">SOS alert\u003c/a> on its search engines, which compiles updates, maps and links to resources.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>While many roads continue to be shut down, Lyft is offering \u003ca href=\"https://www.lyft.com/invite/SAFERIDESNORCAL\" target=\"_blank\" rel=\"noopener\">relief rides\u003c/a> to assist riders from the evacuation sites to hospitals and vice versa.\u003c/p>\n\u003cp>Due to the poor air quality in the city, Uber is offering \u003ca href=\"https://www.uber.com/blog/san-francisco/our-initial-response-to-the-california-wildfires/\" target=\"_blank\" rel=\"noopener\">free and discounted rides\u003c/a> to and from certain San Francisco Public Library branches serving as filtered air centers.\u003c/p>\n\u003cp>The ride-hailing company is also partnering with \u003ca href=\"https://www.openhand.org/\" target=\"_blank\" rel=\"noopener\">Project Open Hand\u003c/a> to provide free rides for seniors and low-income individuals.\u003c/p>\n\u003cp>“We continue to monitor the situation and will be adjusting our response, depending on the conditions and needs in the emergency area,” said an Uber spokesperson.\u003c/p>\n\u003cp>Many of the tech giants are also donating to local communities and organizations, which is one of the most effective ways in times of crisis.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Facebook is contributing $1 million to local organizations in Northern and Southern California responding to the fires, according to Facebook’s spokesperson. Google says it’s donating $500,000 to support those impacted by the fires.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"disqusTitle": "Uber Ends Its Controversial Post-Ride Tracking Of Users' Location",
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"content": "\u003cp>Uber says it has ended its tracking of users after they complete their rides -- a practice that \u003ca href=\"https://www.revealnews.org/article/uber-said-it-protects-you-from-spying-security-sources-say-otherwise/\" target=\"_blank\" rel=\"noopener noreferrer\">caused immediate concern\u003c/a> when the company \u003ca href=\"https://techcrunch.com/2016/11/28/uber-background-location-data-collection/\" target=\"_blank\" rel=\"noopener noreferrer\">added it\u003c/a> in November.\u003c/p>\n\u003cp>A spokeswoman for Uber tells NPR that users \u003ca href=\"https://help.uber.com/h/741744cb-125c-4efc-ab3f-4a977940ac87\" target=\"_blank\" rel=\"noopener noreferrer\">will now have the option\u003c/a> to share their location with the company only while using the app. That setting had been available before November's change.\u003c/p>\n\u003cp>\"Uber's latest update allows the ride-hailing app to track user location data even when the application is running in the background,\" NPR's Laura Roman \u003ca href=\"https://ww2.kqed.org/news/2016/12/02/uber-now-tracks-passengers-locations-even-after-theyre-dropped-off/\" target=\"_blank\" rel=\"noopener noreferrer\">reported\u003c/a> at the time. \"Previously, Uber only collected data from the user if the rider had the application open. Now, if a rider calls for an Uber and closes the app, Uber says it will continue to collect location data up until five minutes after the ride ends. That means Uber can see where you end up after you leave the car.\"\u003c/p>\n\u003cp>Uber chief security officer Joe Sullivan \u003ca href=\"https://www.reuters.com/article/us-uber-privacy-idUSKCN1B90EN\" target=\"_blank\" rel=\"noopener noreferrer\">told Reuters\u003c/a> the privacy change was unrelated to the company's \u003ca href=\"https://ww2.kqed.org/news/2017/08/28/uber-picks-new-ceo-expedias-dara-khosrowshahi/\" target=\"_blank\" rel=\"noopener noreferrer\">naming its new CEO\u003c/a> earlier this week.\u003c/p>\n\u003cp>\"We've been building through the turmoil and challenges because we already had our mandate,\" Sullivan told the news service.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>After Uber changed the privacy options in November, users were forced into all-or-nothing location permissions: If a user did not permit the app to \"always\" track their locations, they were forced to select \"never\" -- which meant having to type out one's current location every time one hailed a ride. (A minor bummer, but still inconvenient, given the handy geolocation sensors baked into smartphones.)\u003c/p>\n\u003cp>Allowing Uber to always track one's location didn't seem great either, given that this was the same company that announced in 2012 it had scoured user data and \u003ca href=\"https://gigaom.com/2012/03/26/uber-one-night-stands/\" target=\"_blank\" rel=\"noopener noreferrer\">calculated the prevalence of one-night stands\u003c/a>.\u003c/p>\n\u003cp>Why exactly did Uber need to know where riders went after they got out of the car? Uber \u003ca href=\"https://help.uber.com/h/ba9dd342-158d-421f-a9ea-0e6c7aaad726\" target=\"_blank\" rel=\"noopener noreferrer\">said\u003c/a> it used the data \"to improve pickups, drop-offs, customer service, and to enhance safety.\"\u003c/p>\n\u003cp>Privacy concerns about Uber have been a constant, and the Electronic Privacy Information Center \u003ca href=\"https://epic.org/privacy/internet/ftc/uber/Complaint.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">filed a complaint\u003c/a> against the company in June 2015.\u003c/p>\n\u003cp>It turns out that Uber was tracking users in other ways as well, using a technique known as \u003ca href=\"https://www.wired.com/2017/04/uber-didnt-track-users-deleted-app-still-broke-rules/\" target=\"_blank\" rel=\"noopener noreferrer\">fingerprinting\u003c/a>. The New York Times \u003ca href=\"https://www.nytimes.com/2017/04/23/technology/travis-kalanick-pushes-uber-and-himself-to-the-precipice.html?_r=1\" target=\"_blank\" rel=\"noopener noreferrer\">reported\u003c/a> in April that the company was \"secretly identifying and tagging iPhones even after its app had been deleted and the devices erased,\" in violation of Apple's privacy guidelines.\u003c/p>\n\u003cp>Two weeks ago, Uber \u003ca href=\"https://epic.org/2017/08/after-epic-privacy-complaint-u.html\" target=\"_blank\" rel=\"noopener noreferrer\">entered into a consent agreement\u003c/a> with the Federal Trade Commission, to settle \u003ca href=\"https://www.ftc.gov/news-events/press-releases/2017/08/uber-settles-ftc-allegations-it-made-deceptive-privacy-data\" target=\"_blank\" rel=\"noopener noreferrer\">FTC charges\u003c/a> that the company \"deceived consumers by failing to monitor employee access to consumer personal information and by failing to reasonably secure sensitive consumer data stored in the cloud.\"\u003c/p>\n\u003cp>Under the agreement, Uber is required to implement a comprehensive privacy program that addresses privacy risks related to its products and services. It's also barred from misrepresenting how it monitors internal access to customers' personal information, or how it protects and secures that data. And its privacy program must be audited by a third party — every two years for the next 20 years.\u003c/p>\n\u003cp>Post-trip location collection is already disabled for iPhones and Android, Uber says, and the new privacy settings will appear on iPhones over the next few weeks.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"We're working through the mechanics for Android now,\" Melanie Ensign of Uber's Security and Privacy Communications wrote in an email to NPR, \"but we're committed to parity for transparency, privacy & choice across both platforms.\"\u003c/p>\n\u003cdiv class=\"fullattribution\">\u003cem>Copyright 2017 \u003ca href=\"http://www.npr.org\" target=\"_blank\" rel=\"noopener noreferrer\">NPR\u003c/a>. \u003c/em>\u003c/div>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Uber says it has ended its tracking of users after they complete their rides -- a practice that \u003ca href=\"https://www.revealnews.org/article/uber-said-it-protects-you-from-spying-security-sources-say-otherwise/\" target=\"_blank\" rel=\"noopener noreferrer\">caused immediate concern\u003c/a> when the company \u003ca href=\"https://techcrunch.com/2016/11/28/uber-background-location-data-collection/\" target=\"_blank\" rel=\"noopener noreferrer\">added it\u003c/a> in November.\u003c/p>\n\u003cp>A spokeswoman for Uber tells NPR that users \u003ca href=\"https://help.uber.com/h/741744cb-125c-4efc-ab3f-4a977940ac87\" target=\"_blank\" rel=\"noopener noreferrer\">will now have the option\u003c/a> to share their location with the company only while using the app. That setting had been available before November's change.\u003c/p>\n\u003cp>\"Uber's latest update allows the ride-hailing app to track user location data even when the application is running in the background,\" NPR's Laura Roman \u003ca href=\"https://ww2.kqed.org/news/2016/12/02/uber-now-tracks-passengers-locations-even-after-theyre-dropped-off/\" target=\"_blank\" rel=\"noopener noreferrer\">reported\u003c/a> at the time. \"Previously, Uber only collected data from the user if the rider had the application open. Now, if a rider calls for an Uber and closes the app, Uber says it will continue to collect location data up until five minutes after the ride ends. That means Uber can see where you end up after you leave the car.\"\u003c/p>\n\u003cp>Uber chief security officer Joe Sullivan \u003ca href=\"https://www.reuters.com/article/us-uber-privacy-idUSKCN1B90EN\" target=\"_blank\" rel=\"noopener noreferrer\">told Reuters\u003c/a> the privacy change was unrelated to the company's \u003ca href=\"https://ww2.kqed.org/news/2017/08/28/uber-picks-new-ceo-expedias-dara-khosrowshahi/\" target=\"_blank\" rel=\"noopener noreferrer\">naming its new CEO\u003c/a> earlier this week.\u003c/p>\n\u003cp>\"We've been building through the turmoil and challenges because we already had our mandate,\" Sullivan told the news service.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>After Uber changed the privacy options in November, users were forced into all-or-nothing location permissions: If a user did not permit the app to \"always\" track their locations, they were forced to select \"never\" -- which meant having to type out one's current location every time one hailed a ride. (A minor bummer, but still inconvenient, given the handy geolocation sensors baked into smartphones.)\u003c/p>\n\u003cp>Allowing Uber to always track one's location didn't seem great either, given that this was the same company that announced in 2012 it had scoured user data and \u003ca href=\"https://gigaom.com/2012/03/26/uber-one-night-stands/\" target=\"_blank\" rel=\"noopener noreferrer\">calculated the prevalence of one-night stands\u003c/a>.\u003c/p>\n\u003cp>Why exactly did Uber need to know where riders went after they got out of the car? Uber \u003ca href=\"https://help.uber.com/h/ba9dd342-158d-421f-a9ea-0e6c7aaad726\" target=\"_blank\" rel=\"noopener noreferrer\">said\u003c/a> it used the data \"to improve pickups, drop-offs, customer service, and to enhance safety.\"\u003c/p>\n\u003cp>Privacy concerns about Uber have been a constant, and the Electronic Privacy Information Center \u003ca href=\"https://epic.org/privacy/internet/ftc/uber/Complaint.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">filed a complaint\u003c/a> against the company in June 2015.\u003c/p>\n\u003cp>It turns out that Uber was tracking users in other ways as well, using a technique known as \u003ca href=\"https://www.wired.com/2017/04/uber-didnt-track-users-deleted-app-still-broke-rules/\" target=\"_blank\" rel=\"noopener noreferrer\">fingerprinting\u003c/a>. The New York Times \u003ca href=\"https://www.nytimes.com/2017/04/23/technology/travis-kalanick-pushes-uber-and-himself-to-the-precipice.html?_r=1\" target=\"_blank\" rel=\"noopener noreferrer\">reported\u003c/a> in April that the company was \"secretly identifying and tagging iPhones even after its app had been deleted and the devices erased,\" in violation of Apple's privacy guidelines.\u003c/p>\n\u003cp>Two weeks ago, Uber \u003ca href=\"https://epic.org/2017/08/after-epic-privacy-complaint-u.html\" target=\"_blank\" rel=\"noopener noreferrer\">entered into a consent agreement\u003c/a> with the Federal Trade Commission, to settle \u003ca href=\"https://www.ftc.gov/news-events/press-releases/2017/08/uber-settles-ftc-allegations-it-made-deceptive-privacy-data\" target=\"_blank\" rel=\"noopener noreferrer\">FTC charges\u003c/a> that the company \"deceived consumers by failing to monitor employee access to consumer personal information and by failing to reasonably secure sensitive consumer data stored in the cloud.\"\u003c/p>\n\u003cp>Under the agreement, Uber is required to implement a comprehensive privacy program that addresses privacy risks related to its products and services. It's also barred from misrepresenting how it monitors internal access to customers' personal information, or how it protects and secures that data. And its privacy program must be audited by a third party — every two years for the next 20 years.\u003c/p>\n\u003cp>Post-trip location collection is already disabled for iPhones and Android, Uber says, and the new privacy settings will appear on iPhones over the next few weeks.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"We're working through the mechanics for Android now,\" Melanie Ensign of Uber's Security and Privacy Communications wrote in an email to NPR, \"but we're committed to parity for transparency, privacy & choice across both platforms.\"\u003c/p>\n\u003cdiv class=\"fullattribution\">\u003cem>Copyright 2017 \u003ca href=\"http://www.npr.org\" target=\"_blank\" rel=\"noopener noreferrer\">NPR\u003c/a>. \u003c/em>\u003c/div>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>Uber has appointed Expedia CEO Dara Khosrowshahi to be its new chief executive, a source familiar with the ride-sharing company tells NPR.\u003c/p>\n\u003cp>Khosrowshahi has been at the travel company Expedia for more than a decade, reports NPR’s Aarti Shahani. He steps into the role at a tumultuous time, as Uber seeks to fill a leadership vacuum. Co-founder \u003ca href=\"http://www.npr.org/sections/thetwo-way/2017/06/21/533754816/uber-founder-resigns-under-pressure-as-ceo-published-report-says\" target=\"_blank\" rel=\"noopener noreferrer\">Travis Kalanick resigned \u003c/a>under pressure in June, though he remains on the company’s board.\u003c/p>\n\u003cp>Khosrowshahi emerged as a top candidate among two other contenders: Former General Electric CEO Jeffrey Immelt and Hewlett Packard Enterprise CEO Meg Whitman.\u003c/p>\n\u003cp>Immelt \u003ca href=\"https://twitter.com/JeffImmelt/status/901832519913537540\" target=\"_blank\" rel=\"noopener noreferrer\">withdrew earlier Sunday\u003c/a>, he said on Twitter. \u003ca href=\"https://www.nytimes.com/2017/08/27/technology/uber-ceo-search.html?mcubz=3\" target=\"_blank\" rel=\"noopener noreferrer\">The New York Times reports\u003c/a>, “it became clear that he did not enough have support, said two people familiar with the process.”\u003c/p>\n\u003cp>The \u003cem>Times\u003c/em> adds, “the board had been leaning toward” Whitman, the other remaining candidate, their sources said. “But matters changed over the course of Sunday afternoon and the board decided on Mr. Khosrowshahi.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>After several media outlets reported the CEO pick on Sunday night, Recode \u003ca href=\"https://www.recode.net/2017/8/27/16212552/uber-ceo-dara-khosrowshahi\" target=\"_blank\" rel=\"noopener noreferrer\">cited sources\u003c/a> close to the other remaining candidate, who said Whitman “has not been informed of any choice nor had the board agreed to some of the things she was asking for to take the job.”\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>“Whitman was asking for a number of things, including less involvement of ousted CEO Travis Kalanick and more control over the board,” adds Recode.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2017 NPR. To see more, visit http://www.npr.org/.\u003cimg decoding=\"async\" src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Uber+Picks+New+CEO%2C+Expedia%27s+Dara+Khosrowshahi&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Uber has appointed Expedia CEO Dara Khosrowshahi to be its new chief executive, a source familiar with the ride-sharing company tells NPR.\u003c/p>\n\u003cp>Khosrowshahi has been at the travel company Expedia for more than a decade, reports NPR’s Aarti Shahani. He steps into the role at a tumultuous time, as Uber seeks to fill a leadership vacuum. Co-founder \u003ca href=\"http://www.npr.org/sections/thetwo-way/2017/06/21/533754816/uber-founder-resigns-under-pressure-as-ceo-published-report-says\" target=\"_blank\" rel=\"noopener noreferrer\">Travis Kalanick resigned \u003c/a>under pressure in June, though he remains on the company’s board.\u003c/p>\n\u003cp>Khosrowshahi emerged as a top candidate among two other contenders: Former General Electric CEO Jeffrey Immelt and Hewlett Packard Enterprise CEO Meg Whitman.\u003c/p>\n\u003cp>Immelt \u003ca href=\"https://twitter.com/JeffImmelt/status/901832519913537540\" target=\"_blank\" rel=\"noopener noreferrer\">withdrew earlier Sunday\u003c/a>, he said on Twitter. \u003ca href=\"https://www.nytimes.com/2017/08/27/technology/uber-ceo-search.html?mcubz=3\" target=\"_blank\" rel=\"noopener noreferrer\">The New York Times reports\u003c/a>, “it became clear that he did not enough have support, said two people familiar with the process.”\u003c/p>\n\u003cp>The \u003cem>Times\u003c/em> adds, “the board had been leaning toward” Whitman, the other remaining candidate, their sources said. “But matters changed over the course of Sunday afternoon and the board decided on Mr. Khosrowshahi.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>After several media outlets reported the CEO pick on Sunday night, Recode \u003ca href=\"https://www.recode.net/2017/8/27/16212552/uber-ceo-dara-khosrowshahi\" target=\"_blank\" rel=\"noopener noreferrer\">cited sources\u003c/a> close to the other remaining candidate, who said Whitman “has not been informed of any choice nor had the board agreed to some of the things she was asking for to take the job.”\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>“Whitman was asking for a number of things, including less involvement of ousted CEO Travis Kalanick and more control over the board,” adds Recode.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2017 NPR. To see more, visit http://www.npr.org/.\u003cimg decoding=\"async\" src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Uber+Picks+New+CEO%2C+Expedia%27s+Dara+Khosrowshahi&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>",
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"disqusTitle": "California Gives Gig Workers a Break—But Just a Little One",
"title": "California Gives Gig Workers a Break—But Just a Little One",
"headTitle": "The California Report | KQED News",
"content": "\u003cp class=\"p2\">\u003cb>\u003c/b>\u003cspan class=\"s1\">Angelo Henry describes himself as \"unemployed,\" but that isn't entirely right. Under California labor law, he's a self-starting freelancer. An entrepreneur.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">A 25-year-old with a mechanical engineering degree from the University of Southern California, Henry is a semi-reluctant tenant at his mother's Pasadena house in search of full-time work. In the meantime, like an increasing number of Californians with four wheels and not enough cash, he’s a weekend chauffeur-for-digital-hire with Lyft and Uber.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">\"It's not ideal, honestly,\" he said. \"It's just a means to pay my student loans, my bills, my credit card. And I have to pay my mom something too, because I can’t just live at home and not pay anything.\"\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Henry said he earns $800 per month after accounting for gas and other driving expenses. The gig offers flexibility. No set schedules, no obligations, no demanding bosses. Also: no safety net. Henry is on his mom's health insurance plan, an option he'll have through the Affordable Care Act until his next birthday. But as for workers compensation, retirement savings, minimum wage, and sick leave? There Henry,\u003ca href=\"http://laborcenter.berkeley.edu/what-do-we-know-about-gig-work-in-california/\"> \u003cspan class=\"s2\">along\u003c/span>\u003c/a> with one out of every 12 Californians, is on his own.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">At least for now.\u003c/span>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">This week, Gov. Jerry Brown signed a new budget that will expand the state's earned income tax credit—one of the state's premier anti-poverty programs—to the self-employed. The credit is directed\u003ca href=\"https://www.ftb.ca.gov/businesses/Economic_Development_Incentives/EITCReport2016.pdf\"> \u003cspan class=\"s2\">primarily\u003c/span>\u003c/a> at poor families with children. And gig workers like Henry now stand to benefit too, though in his case it will mean only an extra $60 for the year.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Financially speaking, that’s slim pickings. The most generous annual credit for a family of three kids or more is around $2,700.\u003cspan class=\"Apple-converted-space\"> \u003c/span>But for a group that is often denied the income support programs, labor protections and other benefits regularly afforded traditional employees, that extra pocket change represents a significant political win. It’s one of a string of recent legislative efforts to redefine the legal status of independent contractors, provide gig economy workers with new rights and benefits, and introduce state-sponsored benefit programs for the self- or precariously employed. The expanded credit is the most successful push yet from lawmakers and advocates who want to remake the 20th century social safety net for the 21st century labor force.\u003c/span>\u003c/p>\n\u003cp>[gigeconomy]\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">“We have a lot more activity in our economy in these ‘other’ categories, and we’re leaving those folks behind,” said Chris Hoene, executive director of the \u003ca href=\"http://calbudgetcenter.org/\" target=\"_blank\" rel=\"noopener noreferrer\">California Budget & Policy Center\u003c/a>, a nonpartisan think tank. “Our traditional definitions of work basically exclude them from the types of support that we provide to other people.”\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">How many of these \"other\" workers actually exist?\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">According to a recent\u003ca href=\"http://laborcenter.berkeley.edu/what-do-we-know-about-gig-work-in-california/\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">study\u003c/span>\u003c/a> from the Center for Labor Research and Education at the University of California, Berkeley, 8.5 percent of California's workforce falls into the category of “unincorporated self-employed.\" Many more Californians work odd jobs on the side—nationwide, an\u003ca href=\"https://www.treasury.gov/resource-center/tax-policy/tax-analysis/Documents/WP-114.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">estimated\u003c/span>\u003c/a> 6 percent do that.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Despite all the attention to the boom in on-demand labor platforms like Uber and TaskRabbit, the study’s authors say they actually represent a tiny portion of the “gig economy.” To the contrary, the overall share of self-employed Californians has remained relatively stable over the last two decades.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Still, Silicon Valley’s economic influence—coupled with a decades-long\u003ca href=\"http://www.npr.org/sections/money/2015/02/23/385843576/50-years-of-shrinking-union-membership-in-one-map\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">decline\u003c/span>\u003c/a> in unionization rates, falling pension\u003ca href=\"https://www.ssa.gov/policy/docs/ssb/v69n3/v69n3p1.html\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">coverage\u003c/span>\u003c/a>, and\u003ca href=\"http://www.healthsystemtracker.org/interactive/?display=As%2520a%2520%2525%2520of%2520GDP&service=Hospitals%252CPhysicians%2520%2526%2520Clinics%252CPrescription%2520Drug\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">rising\u003c/span>\u003c/a> health care costs—raises new questions about what workforce protections and benefits should look like for the \"gig economy.\"\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">“We’re trying to figure this out before it comes a real issue,” said Assemblywoman Lorena Gonzalez Fletcher, chair of the Appropriations Committee. “I don’t feel like there’s been enough thought in a lot of circles about the economy that we’re creating and what that will do for the safety net of the state.”\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">The expansion of the earned income tax credit suggests one possible way forward.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">By design, the credit provides additional resources to low-income Californians, while also encouraging them work. When introduced in 2015, the credit was restricted to wage and salary earners as a fraud prevention measure.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">The new expansion, which extends eligibility to those earning up to $22,300, is expected to cost $140 million annually. Low income, self-employed Californians will be able to claim the credit when they file their income taxes next spring.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Gonzalez Fletcher agrees that expanding the credit to non-employees is a “really exciting” development. But, she argues, it shouldn’t necessarily serve as a model for how to provide independent contractors with financial security.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">“It is an admission that we as a state are going to pick up the slack, that we’re going to supplement the income of the poor,” she said. “In doing that, what level of responsibility are we giving to these companies?”\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Gonzalez Fletcher has instead introduced a host of bills in the last few years that would grant gig workers new rights and protections, largely at the expense of the companies that hire them. These include proposals to\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201520160AB1727\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">give\u003c/span>\u003c/a> independent contractors the right to collectively bargain, to\u003ca href=\"http://leginfo.legislature.ca.gov/faces/billStatusClient.xhtml?bill_id=201720180AB206\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">expand\u003c/span>\u003c/a> workers compensation insurance to short-term day laborers, to\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201520160AB202\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">re-classify\u003c/span>\u003c/a> professional cheerleaders as employees, and to\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201720180AB1099\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">force\u003c/span>\u003c/a> app-based services to provide a tipping option.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">So far, the results have been mixed. \u003ca href=\"http://www.espn.com/espn/story/_/id/13263516/new-california-law-recognizes-cheerleaders-employees\" target=\"_blank\" rel=\"noopener noreferrer\">The cheerleader bill was signed into law in 2015\u003c/a>. Uber, which famously did not offer its users the option to tip, for a variety of reasons\u003cspan class=\"Apple-converted-space\"> \u003c/span>announced a\u003ca href=\"https://pages.et.uber.com/180-days/\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">change\u003c/span>\u003c/a> of policy this month. But the collective bargaining provision was killed last year and the day laborer bill is currently idling in committee.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Gonzalez Fletcher attributes some of the uneven progress to the industry's cachet.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">“They’re saying, ‘We have tech, we have innovation, we have Silicon Valley,’ and that’s all cool,” she said. “It’s not cool to be the skunk at the garden party.”\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">\u003ca href=\"https://internetassociation.org/\" target=\"_blank\" rel=\"noopener noreferrer\">The Internet Association\u003c/a>, a trade group that lobbies on behalf of sharing-economy titans like Uber, Lyft, Etsy, and AirBnB, responded to a request for comment by pointing to the association’s opposition letter to Gonzalez Fletcher’s tipping bill.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">“The state should not be mandating business decisions of this kind in the first place,” the letter said. “This is especially true in the fiercely competitive internet-enabled sharing economy, where the market best dictates these decisions.”\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">“This proved true...with Uber's decision to accept gratuities,” communications director Noah Theran said in an email.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">While the industry may not be keen on redefining the arrangement it currently enjoys with its workforce of independent contractors, some tech leaders have endorsed a new model of employer benefits. The aim: to cover independent contractors regardless of where they work or how many jobs they have.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">“Maybe the old employer-employee negotiated benefit model is out of date,” said Hoene of the Budget & Policy Center, who suggests a \"portable benefits\" system might be more appropriate in an economy of freelancers. Rather than tying benefits to a specific job, he describes a “state-sponsored system that workers can port with them as they move from work to non-work, or from one kind of work to another.”\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">In practice, this might mean that a company would pay for the benefits of its independent contractors in proportion to the hours they work, or that the state might provide the benefits.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">The lack of specifics has made the concept of \"portable benefits\" popular with a\u003ca href=\"https://medium.com/the-wtf-economy/common-ground-for-independent-workers-83f3fbcf548f\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">diverse\u003c/span>\u003c/a> group of labor policy wonks, tech industry leaders, and labor advocates. When Democratic U.S. Sen. Mark Warner of Virginia\u003ca href=\"https://www.warner.senate.gov/public/index.cfm/2017/5/legislation-to-test-drive-portable-benefit-models-introduced-in-the-house-and-senate\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">introduced\u003c/span>\u003c/a> a federal bill last May that would set up a portable benefit pilot program for independent contractors and other workers who don’t get benefits through their jobs, both Lyft and on-demand courier service Postmates backed the proposal.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">But in Sacramento, efforts to sever the link between benefits and workplace haven’t taken off.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_11540945\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003ca href=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2017/06/GIG-WORKERS-Photo-2-freelancing-in-coffee-shop-e1498850059933.jpg\">\u003cimg class=\"size-full wp-image-11540945\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2017/06/GIG-WORKERS-Photo-2-freelancing-in-coffee-shop-e1498850059933.jpg\" alt=\"\" width=\"1920\" height=\"1280\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Details\u003cbr>Description\u003cbr>One in 12 Californians work independently, so-called gig economy workers. \u003ccite>(Photo via Pexels)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">The state is developing a program to offer retirement savings accounts to workers who lack that option through their jobs. But the State Treasurer’s office, which hopes to launch that \u003ca href=\"http://www.treasurer.ca.gov/scib/\" target=\"_blank\" rel=\"noopener noreferrer\">“Secure Choice”\u003c/a> program by 2019, has yet to decide whether to allow self-employed Californians to opt-in. Meanwhile, a single-payer bill to provide state-funded health insurance to all Californians—employees, contractors, and the unemployed alike—passed the state Senate but stalled out in the Assembly.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Not everyone is convinced that the solution lies in transforming benefits.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">\"We need to create a situation where there is not an incentive to use independent contractors to get around labor standards and to avoid paying taxes,\" said Ken Jacobs, chair of the labor research center at UC Berkeley. Rather than reinvent California labor law, he said, state lawmakers should focus on ensuring that workers aren't being wrongly classified as independent contractors.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">For all the focus on the gig workers of the tech industry, as he points out, these on-demand platform workers only make up about 1 percent of the labor force in most of California’s big cities. \u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">As a whole, independent contractors are a broad mix of workers: lawyers and architects, day laborers and janitors, freelance artists and journalists, and, yes, rideshare drivers.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">It's a mix that also includes Tonia McMillian.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">McMillian, who has been operating a childcare center out of her home in Bellflower for the last 24 years, doesn't get paid through an app and doesn't find her clients online. But she is an independent contractor with an unstable salary—a growing concern for her now that she is approaching the end of her working years.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">\"I woke up one day and realized I have no retirement,\" she said. And if she gets injured on the job, \"I can't get disability, I can't get workers' comp, I'm just on my own.\"\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">McMillian, who serves as treasurer at Service Employees International Union Local 99, a union of teachers and childcare workers in Los Angeles, applauds the expansion of the earned income tax credit. But with its income cap of a little over $15,000 for individuals without dependent children, she said the policy “is neither here nor there” for her. \u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">That, she said, in a country that celebrates entrepreneurs, is a “shame.”\u003c/span>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s2\">\u003ca href=\"http://calmatters.org\">\u003ci>CALmatters.org\u003c/i>\u003c/a>\u003c/span>\u003cspan class=\"s1\">\u003ci> is a nonprofit, nonpartisan media venture explaining California policies and politics.\u003c/i>\u003c/span>\u003c/p>\n\n",
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"nprByline": "\u003cstrong>\u003ca href=\"https://calmatters.org/articles/author/ben-christopher/\">Ben Christopher\u003ca/>\u003cbr>CALmatters\u003ca href=\"https://calmatters.org/articles/california-gives-gig-workers-break-just-little-one-start/\"\u003c/a>\u003c/strong>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp class=\"p2\">\u003cb>\u003c/b>\u003cspan class=\"s1\">Angelo Henry describes himself as \"unemployed,\" but that isn't entirely right. Under California labor law, he's a self-starting freelancer. An entrepreneur.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">A 25-year-old with a mechanical engineering degree from the University of Southern California, Henry is a semi-reluctant tenant at his mother's Pasadena house in search of full-time work. In the meantime, like an increasing number of Californians with four wheels and not enough cash, he’s a weekend chauffeur-for-digital-hire with Lyft and Uber.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">\"It's not ideal, honestly,\" he said. \"It's just a means to pay my student loans, my bills, my credit card. And I have to pay my mom something too, because I can’t just live at home and not pay anything.\"\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Henry said he earns $800 per month after accounting for gas and other driving expenses. The gig offers flexibility. No set schedules, no obligations, no demanding bosses. Also: no safety net. Henry is on his mom's health insurance plan, an option he'll have through the Affordable Care Act until his next birthday. But as for workers compensation, retirement savings, minimum wage, and sick leave? There Henry,\u003ca href=\"http://laborcenter.berkeley.edu/what-do-we-know-about-gig-work-in-california/\"> \u003cspan class=\"s2\">along\u003c/span>\u003c/a> with one out of every 12 Californians, is on his own.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">At least for now.\u003c/span>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">This week, Gov. Jerry Brown signed a new budget that will expand the state's earned income tax credit—one of the state's premier anti-poverty programs—to the self-employed. The credit is directed\u003ca href=\"https://www.ftb.ca.gov/businesses/Economic_Development_Incentives/EITCReport2016.pdf\"> \u003cspan class=\"s2\">primarily\u003c/span>\u003c/a> at poor families with children. And gig workers like Henry now stand to benefit too, though in his case it will mean only an extra $60 for the year.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Financially speaking, that’s slim pickings. The most generous annual credit for a family of three kids or more is around $2,700.\u003cspan class=\"Apple-converted-space\"> \u003c/span>But for a group that is often denied the income support programs, labor protections and other benefits regularly afforded traditional employees, that extra pocket change represents a significant political win. It’s one of a string of recent legislative efforts to redefine the legal status of independent contractors, provide gig economy workers with new rights and benefits, and introduce state-sponsored benefit programs for the self- or precariously employed. The expanded credit is the most successful push yet from lawmakers and advocates who want to remake the 20th century social safety net for the 21st century labor force.\u003c/span>\u003c/p>\n\u003cp>[gigeconomy]\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">“We have a lot more activity in our economy in these ‘other’ categories, and we’re leaving those folks behind,” said Chris Hoene, executive director of the \u003ca href=\"http://calbudgetcenter.org/\" target=\"_blank\" rel=\"noopener noreferrer\">California Budget & Policy Center\u003c/a>, a nonpartisan think tank. “Our traditional definitions of work basically exclude them from the types of support that we provide to other people.”\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">How many of these \"other\" workers actually exist?\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">According to a recent\u003ca href=\"http://laborcenter.berkeley.edu/what-do-we-know-about-gig-work-in-california/\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">study\u003c/span>\u003c/a> from the Center for Labor Research and Education at the University of California, Berkeley, 8.5 percent of California's workforce falls into the category of “unincorporated self-employed.\" Many more Californians work odd jobs on the side—nationwide, an\u003ca href=\"https://www.treasury.gov/resource-center/tax-policy/tax-analysis/Documents/WP-114.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">estimated\u003c/span>\u003c/a> 6 percent do that.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Despite all the attention to the boom in on-demand labor platforms like Uber and TaskRabbit, the study’s authors say they actually represent a tiny portion of the “gig economy.” To the contrary, the overall share of self-employed Californians has remained relatively stable over the last two decades.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Still, Silicon Valley’s economic influence—coupled with a decades-long\u003ca href=\"http://www.npr.org/sections/money/2015/02/23/385843576/50-years-of-shrinking-union-membership-in-one-map\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">decline\u003c/span>\u003c/a> in unionization rates, falling pension\u003ca href=\"https://www.ssa.gov/policy/docs/ssb/v69n3/v69n3p1.html\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">coverage\u003c/span>\u003c/a>, and\u003ca href=\"http://www.healthsystemtracker.org/interactive/?display=As%2520a%2520%2525%2520of%2520GDP&service=Hospitals%252CPhysicians%2520%2526%2520Clinics%252CPrescription%2520Drug\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">rising\u003c/span>\u003c/a> health care costs—raises new questions about what workforce protections and benefits should look like for the \"gig economy.\"\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">“We’re trying to figure this out before it comes a real issue,” said Assemblywoman Lorena Gonzalez Fletcher, chair of the Appropriations Committee. “I don’t feel like there’s been enough thought in a lot of circles about the economy that we’re creating and what that will do for the safety net of the state.”\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">The expansion of the earned income tax credit suggests one possible way forward.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">By design, the credit provides additional resources to low-income Californians, while also encouraging them work. When introduced in 2015, the credit was restricted to wage and salary earners as a fraud prevention measure.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">The new expansion, which extends eligibility to those earning up to $22,300, is expected to cost $140 million annually. Low income, self-employed Californians will be able to claim the credit when they file their income taxes next spring.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Gonzalez Fletcher agrees that expanding the credit to non-employees is a “really exciting” development. But, she argues, it shouldn’t necessarily serve as a model for how to provide independent contractors with financial security.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">“It is an admission that we as a state are going to pick up the slack, that we’re going to supplement the income of the poor,” she said. “In doing that, what level of responsibility are we giving to these companies?”\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Gonzalez Fletcher has instead introduced a host of bills in the last few years that would grant gig workers new rights and protections, largely at the expense of the companies that hire them. These include proposals to\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201520160AB1727\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">give\u003c/span>\u003c/a> independent contractors the right to collectively bargain, to\u003ca href=\"http://leginfo.legislature.ca.gov/faces/billStatusClient.xhtml?bill_id=201720180AB206\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">expand\u003c/span>\u003c/a> workers compensation insurance to short-term day laborers, to\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201520160AB202\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">re-classify\u003c/span>\u003c/a> professional cheerleaders as employees, and to\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201720180AB1099\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">force\u003c/span>\u003c/a> app-based services to provide a tipping option.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">So far, the results have been mixed. \u003ca href=\"http://www.espn.com/espn/story/_/id/13263516/new-california-law-recognizes-cheerleaders-employees\" target=\"_blank\" rel=\"noopener noreferrer\">The cheerleader bill was signed into law in 2015\u003c/a>. Uber, which famously did not offer its users the option to tip, for a variety of reasons\u003cspan class=\"Apple-converted-space\"> \u003c/span>announced a\u003ca href=\"https://pages.et.uber.com/180-days/\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">change\u003c/span>\u003c/a> of policy this month. But the collective bargaining provision was killed last year and the day laborer bill is currently idling in committee.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Gonzalez Fletcher attributes some of the uneven progress to the industry's cachet.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">“They’re saying, ‘We have tech, we have innovation, we have Silicon Valley,’ and that’s all cool,” she said. “It’s not cool to be the skunk at the garden party.”\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">\u003ca href=\"https://internetassociation.org/\" target=\"_blank\" rel=\"noopener noreferrer\">The Internet Association\u003c/a>, a trade group that lobbies on behalf of sharing-economy titans like Uber, Lyft, Etsy, and AirBnB, responded to a request for comment by pointing to the association’s opposition letter to Gonzalez Fletcher’s tipping bill.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">“The state should not be mandating business decisions of this kind in the first place,” the letter said. “This is especially true in the fiercely competitive internet-enabled sharing economy, where the market best dictates these decisions.”\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">“This proved true...with Uber's decision to accept gratuities,” communications director Noah Theran said in an email.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">While the industry may not be keen on redefining the arrangement it currently enjoys with its workforce of independent contractors, some tech leaders have endorsed a new model of employer benefits. The aim: to cover independent contractors regardless of where they work or how many jobs they have.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">“Maybe the old employer-employee negotiated benefit model is out of date,” said Hoene of the Budget & Policy Center, who suggests a \"portable benefits\" system might be more appropriate in an economy of freelancers. Rather than tying benefits to a specific job, he describes a “state-sponsored system that workers can port with them as they move from work to non-work, or from one kind of work to another.”\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">In practice, this might mean that a company would pay for the benefits of its independent contractors in proportion to the hours they work, or that the state might provide the benefits.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">The lack of specifics has made the concept of \"portable benefits\" popular with a\u003ca href=\"https://medium.com/the-wtf-economy/common-ground-for-independent-workers-83f3fbcf548f\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">diverse\u003c/span>\u003c/a> group of labor policy wonks, tech industry leaders, and labor advocates. When Democratic U.S. Sen. Mark Warner of Virginia\u003ca href=\"https://www.warner.senate.gov/public/index.cfm/2017/5/legislation-to-test-drive-portable-benefit-models-introduced-in-the-house-and-senate\" target=\"_blank\" rel=\"noopener noreferrer\"> \u003cspan class=\"s2\">introduced\u003c/span>\u003c/a> a federal bill last May that would set up a portable benefit pilot program for independent contractors and other workers who don’t get benefits through their jobs, both Lyft and on-demand courier service Postmates backed the proposal.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">But in Sacramento, efforts to sever the link between benefits and workplace haven’t taken off.\u003c/span>\u003c/p>\n\u003cfigure id=\"attachment_11540945\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003ca href=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2017/06/GIG-WORKERS-Photo-2-freelancing-in-coffee-shop-e1498850059933.jpg\">\u003cimg class=\"size-full wp-image-11540945\" src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2017/06/GIG-WORKERS-Photo-2-freelancing-in-coffee-shop-e1498850059933.jpg\" alt=\"\" width=\"1920\" height=\"1280\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Details\u003cbr>Description\u003cbr>One in 12 Californians work independently, so-called gig economy workers. \u003ccite>(Photo via Pexels)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">The state is developing a program to offer retirement savings accounts to workers who lack that option through their jobs. But the State Treasurer’s office, which hopes to launch that \u003ca href=\"http://www.treasurer.ca.gov/scib/\" target=\"_blank\" rel=\"noopener noreferrer\">“Secure Choice”\u003c/a> program by 2019, has yet to decide whether to allow self-employed Californians to opt-in. Meanwhile, a single-payer bill to provide state-funded health insurance to all Californians—employees, contractors, and the unemployed alike—passed the state Senate but stalled out in the Assembly.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">Not everyone is convinced that the solution lies in transforming benefits.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">\"We need to create a situation where there is not an incentive to use independent contractors to get around labor standards and to avoid paying taxes,\" said Ken Jacobs, chair of the labor research center at UC Berkeley. Rather than reinvent California labor law, he said, state lawmakers should focus on ensuring that workers aren't being wrongly classified as independent contractors.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">For all the focus on the gig workers of the tech industry, as he points out, these on-demand platform workers only make up about 1 percent of the labor force in most of California’s big cities. \u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">As a whole, independent contractors are a broad mix of workers: lawyers and architects, day laborers and janitors, freelance artists and journalists, and, yes, rideshare drivers.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">It's a mix that also includes Tonia McMillian.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">McMillian, who has been operating a childcare center out of her home in Bellflower for the last 24 years, doesn't get paid through an app and doesn't find her clients online. But she is an independent contractor with an unstable salary—a growing concern for her now that she is approaching the end of her working years.\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">\"I woke up one day and realized I have no retirement,\" she said. And if she gets injured on the job, \"I can't get disability, I can't get workers' comp, I'm just on my own.\"\u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">McMillian, who serves as treasurer at Service Employees International Union Local 99, a union of teachers and childcare workers in Los Angeles, applauds the expansion of the earned income tax credit. But with its income cap of a little over $15,000 for individuals without dependent children, she said the policy “is neither here nor there” for her. \u003c/span>\u003c/p>\n\u003cp class=\"p3\">\u003cspan class=\"s1\">That, she said, in a country that celebrates entrepreneurs, is a “shame.”\u003c/span>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"disqusTitle": "Will Travis Kalanick's Departure Help Change Bay Area's 'Bro Culture'?",
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"content": "\u003cp>In the note announcing his \u003ca href=\"https://ww2.kqed.org/news/2017/06/21/uber-investors-force-ceo-travis-kalanick-to-quit-post/\" target=\"_blank\" rel=\"noopener noreferrer\">resignation as the CEO of Uber\u003c/a>, Travis Kalanick wrote that he was stepping aside, \"so that Uber can go back to building rather than be distracted with another fight.\"\u003c/p>\n\u003cp>In one sense, Kalanick was acknowledging concerns over the corporate culture he helped create at Uber.\u003c/p>\n\u003cp>Over the past few years, Uber became the poster child for critics of Silicon Valley when talking about a \"bro culture\" in tech that led to rampant sexual harassment, discrimination and worse. Some of Uber's most vocal critics are \u003ca href=\"https://ww2.kqed.org/forum/2017/06/21/uber-ceo-travis-kalanick-resigned/\" target=\"_blank\" rel=\"noopener noreferrer\">now indicating a cautious optimism\u003c/a> that Kalanick's departure could start a larger cultural change across the tech sector.\u003c/p>\n\u003cp>[contextly_sidebar id=\"cSOOrg9oUY2BMMV99hGmyhlt58csorWl\"]\u003c/p>\n\u003cp>According to Fortune Executive Editor Adam Lashinsky, who wrote a book on Uber titled \"\u003ca href=\"https://www.amazon.com/Wild-Ride-Inside-Ubers-Domination/dp/0735211396\" target=\"_blank\">Wild Ride\u003c/a>\", the move could provide a lesson on corporate culture to other tech companies.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"Kalanick's spectacular flameout is one for the ages. His stubborn persistence and vision made Uber what it is. Flying in the face of convention was an asset, but ultimately a horrible liability,\" \u003ca href=\"http://fortune.com/2017/06/21/uber-ceo-travis-kalanick-flameout/\" target=\"_blank\">Lashinsky wrote on Wednesday\u003c/a>.\u003c/p>\n\u003cp>Some analysts see Kalanick's ouster as a bookend to a particular era of Silicon Valley history: In years past, investors would try to bring in seasoned pros to help young visionaries with the business end of things. Think Eric Schmidt at Google.\u003c/p>\n\u003cp>But this latest boom has bucked that trend and valued keeping founders in place at their own companies -- in spite of visible flaws in their styles of leadership.\u003c/p>\n\u003cp>\"Silicon Valley has always recognized that founders are not the individuals to grow the firm,\" Kirk Hanson, with the Markkula Center for Applied Ethics at Santa Clara University, \u003ca href=\"https://ww2.kqed.org/news/2017/06/14/another-one-bites-the-dust-uber-board-member-resigns-after-making-sexist-comment/\" target=\"_blank\">told KQED's Queena Kim last week\u003c/a>. \"I expect that Uber will be a classic case study in five years in which we look at how a startup can go wrong if the CEO visionary is not controlled and given adult supervision.\"\u003c/p>\n\u003cp>Founders are visionaries who see a business model nobody else can, added Hanson, but transforming a startup into a multinational corporation takes different skills. In his column for the New York Times \u003ca href=\"https://www.nytimes.com/2017/06/21/technology/ubers-start-up-lessons.html\" target=\"_blank\">looking at the impact of Kalanick's exit\u003c/a>, Farhad Manjoo wrote that Uber might have benefited from going public earlier:\u003c/p>\n\u003cblockquote>\u003cp>Staying private created a hothouse that reinforced its worst side, and allowed it to delay building a sustainable culture with a focus on long-term interests. How might Uber have created such a culture? First, by admitting that founders are not infallible, and recognizing that the most successful ones do best when their impulses are hemmed in by trusted lieutenants, mentors and firm boards of directors.\u003c/p>\u003c/blockquote>\n\u003cp>And for Uber itself, the criticisms were so intense that a planned move to downtown Oakland \u003ca href=\"https://ww2.kqed.org/news/2015/09/23/uber-comes-to-oakland-in-a-big-way/\" target=\"_blank\" rel=\"noopener noreferrer\">announced two years ago\u003c/a> has been met with pushback and skepticism by many in the community, including the Greenlining Institute, which helped form a \"No Uber Oakland\" coalition.\u003c/p>\n\u003cp>But the change in leadership could provide an opportunity for Uber in Oakland, as well.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"Investors, the new leadership, must recognize that Uber has an image that is really tarnishing the company right now so the only way to work on image is by being a great neighbor,\" said Orson Aguilar, the president of the Greenlining Institute, and a critic of Uber, Kalanick and its planned office expansion into Oakland.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>In the note announcing his \u003ca href=\"https://ww2.kqed.org/news/2017/06/21/uber-investors-force-ceo-travis-kalanick-to-quit-post/\" target=\"_blank\" rel=\"noopener noreferrer\">resignation as the CEO of Uber\u003c/a>, Travis Kalanick wrote that he was stepping aside, \"so that Uber can go back to building rather than be distracted with another fight.\"\u003c/p>\n\u003cp>In one sense, Kalanick was acknowledging concerns over the corporate culture he helped create at Uber.\u003c/p>\n\u003cp>Over the past few years, Uber became the poster child for critics of Silicon Valley when talking about a \"bro culture\" in tech that led to rampant sexual harassment, discrimination and worse. Some of Uber's most vocal critics are \u003ca href=\"https://ww2.kqed.org/forum/2017/06/21/uber-ceo-travis-kalanick-resigned/\" target=\"_blank\" rel=\"noopener noreferrer\">now indicating a cautious optimism\u003c/a> that Kalanick's departure could start a larger cultural change across the tech sector.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>According to Fortune Executive Editor Adam Lashinsky, who wrote a book on Uber titled \"\u003ca href=\"https://www.amazon.com/Wild-Ride-Inside-Ubers-Domination/dp/0735211396\" target=\"_blank\">Wild Ride\u003c/a>\", the move could provide a lesson on corporate culture to other tech companies.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\"Kalanick's spectacular flameout is one for the ages. His stubborn persistence and vision made Uber what it is. Flying in the face of convention was an asset, but ultimately a horrible liability,\" \u003ca href=\"http://fortune.com/2017/06/21/uber-ceo-travis-kalanick-flameout/\" target=\"_blank\">Lashinsky wrote on Wednesday\u003c/a>.\u003c/p>\n\u003cp>Some analysts see Kalanick's ouster as a bookend to a particular era of Silicon Valley history: In years past, investors would try to bring in seasoned pros to help young visionaries with the business end of things. Think Eric Schmidt at Google.\u003c/p>\n\u003cp>But this latest boom has bucked that trend and valued keeping founders in place at their own companies -- in spite of visible flaws in their styles of leadership.\u003c/p>\n\u003cp>\"Silicon Valley has always recognized that founders are not the individuals to grow the firm,\" Kirk Hanson, with the Markkula Center for Applied Ethics at Santa Clara University, \u003ca href=\"https://ww2.kqed.org/news/2017/06/14/another-one-bites-the-dust-uber-board-member-resigns-after-making-sexist-comment/\" target=\"_blank\">told KQED's Queena Kim last week\u003c/a>. \"I expect that Uber will be a classic case study in five years in which we look at how a startup can go wrong if the CEO visionary is not controlled and given adult supervision.\"\u003c/p>\n\u003cp>Founders are visionaries who see a business model nobody else can, added Hanson, but transforming a startup into a multinational corporation takes different skills. In his column for the New York Times \u003ca href=\"https://www.nytimes.com/2017/06/21/technology/ubers-start-up-lessons.html\" target=\"_blank\">looking at the impact of Kalanick's exit\u003c/a>, Farhad Manjoo wrote that Uber might have benefited from going public earlier:\u003c/p>\n\u003cblockquote>\u003cp>Staying private created a hothouse that reinforced its worst side, and allowed it to delay building a sustainable culture with a focus on long-term interests. How might Uber have created such a culture? First, by admitting that founders are not infallible, and recognizing that the most successful ones do best when their impulses are hemmed in by trusted lieutenants, mentors and firm boards of directors.\u003c/p>\u003c/blockquote>\n\u003cp>And for Uber itself, the criticisms were so intense that a planned move to downtown Oakland \u003ca href=\"https://ww2.kqed.org/news/2015/09/23/uber-comes-to-oakland-in-a-big-way/\" target=\"_blank\" rel=\"noopener noreferrer\">announced two years ago\u003c/a> has been met with pushback and skepticism by many in the community, including the Greenlining Institute, which helped form a \"No Uber Oakland\" coalition.\u003c/p>\n\u003cp>But the change in leadership could provide an opportunity for Uber in Oakland, as well.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"Investors, the new leadership, must recognize that Uber has an image that is really tarnishing the company right now so the only way to work on image is by being a great neighbor,\" said Orson Aguilar, the president of the Greenlining Institute, and a critic of Uber, Kalanick and its planned office expansion into Oakland.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>\u003ca href=\"https://ww2.kqed.org/news/2017/06/21/uber-investors-force-ceo-travis-kalanick-to-quit-post/\">Uber investors have forced embattled CEO Travis Kalanick to resign\u003c/a>.\u003c/p>\n\u003cp>The famously \"disruptive\" tech company faces mounting legal troubles for issues ranging from \u003ca href=\"https://ww2.kqed.org/news/2017/06/06/uber-fires-20-employees-after-investigation-of-harassment-and-bias-claims/\">sexual harassment\u003c/a> to \u003ca href=\"https://ww2.kqed.org/news/2017/05/15/judge-orders-uber-not-to-use-technology-taken-from-waymo/\">stealing trade secrets\u003c/a>. Apparently, there is a limit to the amount of disruption investors will tolerate.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n",
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"content": "\u003cp>Travis Kalanick, the combative and troubled CEO of San Francisco-based ride-service company Uber, resigned Tuesday under pressure from investors.\u003c/p>\n\u003cp>\u003ca href=\"https://www.nytimes.com/2017/06/21/technology/uber-ceo-travis-kalanick.html?_r=0\" target=\"_blank\">According to The New York Times\u003c/a>:\u003c/p>\n\u003cblockquote>\u003cp>\nMr. Kalanick’s exit came under pressure after hours of drama involving Uber’s investors, according to two people with knowledge of the situation, who asked to remain anonymous because the details were confidential.\u003c/p>\n\u003cp>Earlier on Tuesday, five of Uber’s major investors demanded that the chief executive resign immediately. The investors included one of Uber’s biggest shareholders, the venture capital firm Benchmark, which has one of its partners, Bill Gurley, on Uber’s board. The investors made their demand for Mr. Kalanick to step down in a letter delivered to the chief executive while he was in Chicago, said the people with knowledge of the situation.\u003c/p>\n\u003cp>In the letter, titled “Moving Uber Forward” and obtained by The New York Times, the investors wrote to Mr. Kalanick that he must immediately leave and that the company needed a change in leadership. Mr. Kalanick, 40, consulted with at least one Uber board member, and after long discussions with some of the investors, he agreed to step down. He will remain on Uber’s board of directors.\u003c/p>\u003c/blockquote>\n\u003cp>The Times reported that in his own statement, Kalanick said: \"I love Uber more than anything in the world and at this difficult moment in my personal life I have accepted the investors request to step aside so that Uber can go back to building rather than be distracted with another fight.\"\u003c/p>\n\u003cp>[contextly_sidebar id=\"Lw7lvxFLS5Een9Kk1zkSdxmD8KWZp2XC\"]\u003c/p>\n\u003cp>The board's move came less than a week after Kalanick had announced he would take an indefinite leave of absence amid professional and personal crises. \u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The Uber cofounder's mother was killed last month in a boating accident on Pine Flat Lake, east of Fresno. Kalanick said his leave was intended in part to give him time to grieve. \u003c/p>\n\u003cp>Meantime, his leadership of the company had come under intensifying fire in the wake of charges that Uber management tolerated sexual harassment of and discrimination against the few women in its ranks. The allegations led the company to hire the law firm of former Attorney General Eric Holder to investigate. \u003c/p>\n\u003cp>That inquiry led to the firing of 20 employees and \u003ca href=\"https://www.nytimes.com/2017/06/12/technology/uber-travis-kalanick-emil-michael.html\" target=\"_blank\">the forced departure \u003c/a>of one of Kalanick's closest lieutentants, Emil Michael. He was the company's senior vice president for business and \u003ca href=\"https://ww2.kqed.org/news/2014/11/18/uber-ceo-tries-to-outrace-avalanche-of-criticism-after-execs-remarks-about-reporters/\" target=\"_blank\">was notorious\u003c/a> for once suggesting Uber could spy on and discredit journalists critical of the company. \u003c/p>\n\u003cp>[contextly_sidebar id=\"CkzJyu2ox3SPWHB6SDcDcIzXCAz0EKXQ\"]\u003c/p>\n\u003cp>Kalanick's resignation came after a series of costly missteps by the fast-growing company that he helped found eight years ago. Uber on Monday embarked on a 180-day program to change its image by allowing riders to give drivers tips through the Uber app, something the company had resisted under Kalanick.\u003c/p>\n\u003cp>While building the world's biggest ride-hailing service, Uber developed a reputation for ruthless tactics that have occasionally outraged government regulators, drivers, riders and its employees.\u003c/p>\n\u003cp>The company's hard-charging style has led to legal trouble. The U.S. Justice Department is investigating Uber's past usage of phony software designed to thwart regulators.\u003c/p>\n\u003cp>Uber also is fighting allegations that it relies on a key piece of technology stolen from Google spin-off Waymo to build self-driving cars.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>This post contains reporting from The Associated Press.\u003c/em> \u003c/p>\n\n",
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"info": "The Commonwealth Club of California is the nation's oldest and largest public affairs forum. As a non-partisan forum, The Club brings to the public airwaves diverse viewpoints on important topics. The Club's weekly radio broadcast - the oldest in the U.S., dating back to 1924 - is carried across the nation on public radio stations and is now podcasting. Our website archive features audio of our recent programs, as well as selected speeches from our long and distinguished history. This podcast feed is usually updated twice a week and is always un-edited.",
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"order": 9
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"id": "fresh-air",
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"airtime": "SUN 7:30pm-8pm",
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"tagline": "Where conversation and cultura meet",
"info": "What kind of no sabo word is Hyphenación? For us, it’s about living within a hyphenation. Like being a third-gen Mexican-American from the Texas border now living that Bay Area Chicano life. Like Xorje! Each week we bring together a couple of hyphenated Latinos to talk all about personal life choices: family, careers, relationships, belonging … everything is on the table. ",
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"order": 15
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"title": "The Political Mind of Jerry Brown",
"tagline": "Lessons from a lifetime in politics",
"info": "The Political Mind of Jerry Brown brings listeners the wisdom of the former Governor, Mayor, and presidential candidate. Scott Shafer interviewed Brown for more than 40 hours, covering the former governor's life and half-century in the political game – and Brown has some lessons he'd like to share. ",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-Political-Mind-of-Jerry-Brown-Podcast-Tile-703x703-1.jpg",
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"order": 18
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"info": "Latino USA, the radio journal of news and culture, is the only national, English-language radio program produced from a Latino perspective.",
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"marketplace": {
"id": "marketplace",
"title": "Marketplace",
"info": "Our flagship program, helmed by Kai Ryssdal, examines what the day in money delivered, through stories, conversations, newsworthy numbers and more. Updated Monday through Friday at about 3:30 p.m. PT.",
"airtime": "MON-FRI 4pm-4:30pm, MON-WED 6:30pm-7pm",
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"source": "American Public Media"
},
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"masters-of-scale": {
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"title": "Masters of Scale",
"info": "Masters of Scale is an original podcast in which LinkedIn co-founder and Greylock Partner Reid Hoffman sets out to describe and prove theories that explain how great entrepreneurs take their companies from zero to a gazillion in ingenious fashion.",
"airtime": "Every other Wednesday June 12 through October 16 at 8pm (repeats Thursdays at 2am)",
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},
"mindshift": {
"id": "mindshift",
"title": "MindShift",
"tagline": "A podcast about the future of learning and how we raise our kids",
"info": "The MindShift podcast explores the innovations in education that are shaping how kids learn. Hosts Ki Sung and Katrina Schwartz introduce listeners to educators, researchers, parents and students who are developing effective ways to improve how kids learn. We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Mindshift-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED MindShift: How We Will Learn",
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"meta": {
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"order": 12
},
"link": "/podcasts/mindshift",
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"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM1NzY0NjAwNDI5",
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"morning-edition": {
"id": "morning-edition",
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"info": "\u003cem>Morning Edition\u003c/em> takes listeners around the country and the world with multi-faceted stories and commentaries every weekday. Hosts Steve Inskeep, David Greene and Rachel Martin bring you the latest breaking news and features to prepare you for the day.",
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"onourwatch": {
"id": "onourwatch",
"title": "On Our Watch",
"tagline": "Deeply-reported investigative journalism",
"info": "For decades, the process for how police police themselves has been inconsistent – if not opaque. In some states, like California, these proceedings were completely hidden. After a new police transparency law unsealed scores of internal affairs files, our reporters set out to examine these cases and the shadow world of police discipline. On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. Is it the officers, or the public they've sworn to serve?",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/On-Our-Watch-Podcast-Tile-703x703-1.jpg",
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"order": 11
},
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"on-the-media": {
"id": "on-the-media",
"title": "On The Media",
"info": "Our weekly podcast explores how the media 'sausage' is made, casts an incisive eye on fluctuations in the marketplace of ideas, and examines threats to the freedom of information and expression in America and abroad. For one hour a week, the show tries to lift the veil from the process of \"making media,\" especially news media, because it's through that lens that we see the world and the world sees us",
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},
"link": "/radio/program/on-the-media",
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},
"pbs-newshour": {
"id": "pbs-newshour",
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"info": "Analysis, background reports and updates from the PBS NewsHour putting today's news in context.",
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"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/PBS-News-Hour-Podcast-Tile-360x360-1.jpg",
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"apple": "https://itunes.apple.com/us/podcast/pbs-newshour-full-show/id394432287?mt=2",
"tuneIn": "https://tunein.com/radio/PBS-NewsHour---Full-Show-p425698/",
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},
"perspectives": {
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"order": 14
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"planet-money": {
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"info": "The economy explained. Imagine you could call up a friend and say, Meet me at the bar and tell me what's going on with the economy. Now imagine that's actually a fun evening.",
"airtime": "SUN 3pm-4pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/planetmoney.jpg",
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},
"link": "/radio/program/planet-money",
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"apple": "https://itunes.apple.com/us/podcast/planet-money/id290783428?mt=2",
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},
"politicalbreakdown": {
"id": "politicalbreakdown",
"title": "Political Breakdown",
"tagline": "Politics from a personal perspective",
"info": "Political Breakdown is a new series that explores the political intersection of California and the nation. Each week hosts Scott Shafer and Marisa Lagos are joined with a new special guest to unpack politics -- with personality — and offer an insider’s glimpse at how politics happens.",
"airtime": "THU 6:30pm-7pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Political-Breakdown-2024-Podcast-Tile-703x703-1.jpg",
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"order": 5
},
"link": "/podcasts/politicalbreakdown",
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"possible": {
"id": "possible",
"title": "Possible",
"info": "Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. The show features interviews with visionary guests like Trevor Noah, Sam Altman and Janette Sadik-Khan. Possible paints an optimistic portrait of the world we can create through science, policy, business, art and our shared humanity. It asks: What if everything goes right for once? How can we get there? Each episode also includes a short fiction story generated by advanced AI GPT-4, serving as a thought-provoking springboard to speculate how humanity could leverage technology for good.",
"airtime": "SUN 2pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Possible-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.possible.fm/",
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"source": "Possible"
},
"link": "/radio/program/possible",
"subscribe": {
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"spotify": "https://open.spotify.com/show/730YpdUSNlMyPQwNnyjp4k"
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},
"pri-the-world": {
"id": "pri-the-world",
"title": "PRI's The World: Latest Edition",
"info": "Each weekday, host Marco Werman and his team of producers bring you the world's most interesting stories in an hour of radio that reminds us just how small our planet really is.",
"airtime": "MON-FRI 2pm-3pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-World-Podcast-Tile-360x360-1.jpg",
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},
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