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"content": "\u003cp>\u003cstrong>Update, 11:45 a.m. Sunday\u003c/strong>\u003c/p>\n\u003cp>A potential strike involving thousands of unionized Safeway employees has been averted after they came to a tentative agreement with the grocery giant early Sunday morning.\u003c/p>\n\u003cp>The tentative agreement came after five months of negotiations, and gives workers a wage increase, a stronger pension plan, improved scheduling and affordable healthcare.\u003c/p>\n\u003cp>“This is a hard-earned and inspiring victory,” said UFCW Local 5 President John Frahm and UFCW Local 648 President Dan Larson in a joint statement. “Because our members stood together—strong and unshakable—they secured a contract that reflects their value and delivers real improvements for their families and futures.”\u003c/p>\n\u003cp>Union leaders said they plan to schedule ratification votes in the coming days, and are confident members will sign off on the deal.\u003c/p>\n\u003cp>“We are pleased to have reached a fair and equitable tentative agreement with the UFCW locals in Northern California,” wrote Justin Hendrickson, a spokesperson for Safeway. “We appreciate the union’s partnership in reaching a contract that will benefit our associates and allow us to continue to serve our customers.”\u003c/p>\n\u003cp>The strike — originally scheduled to begin Saturday morning — was put on hold as members of United Food and Commercial Workers attempted to get higher wages and better and more affordable medical benefits.\u003c/p>\n\u003cp>Jim Araby, spokesperson for UFCW Local 5, said in a statement Saturday morning that the union gave a midnight deadline “to get a deal done.” If not, union members will be on strike beginning at 12:01 a.m. Sunday “at numerous locations across Northern California.”\u003c/p>\n\u003cp>While members voted to authorize a strike earlier this month, they cited “incremental progress toward a tentative agreement members can review and vote on,” according to a \u003ca href=\"https://ufcw5.org/2025/07/safeway-and-vons-workers-temporarily-extend-strike-deadline/\">joint statement\u003c/a> published early Saturday morning by three UFCW local chapters that represent workers across California.\u003c/p>\n\u003cp>“This recognition of our pressure and member solidarity is working,” UFCW Local 5 President John Frahm, UFCW 8-Golden State President Jacques Loveall, and UFCW Local 648 President Dan Larson in a joint statement. “Our members remain mobilized and ready, but as long as talks are advancing toward a fair deal, we will continue to bargain in good faith.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003cstrong>Original story\u003c/strong>\u003c/p>\n\u003cp>Bay Area residents may have to change their grocery shopping plans this weekend as \u003ca href=\"https://www.kqed.org/news/tag/safeway\">Safeway\u003c/a> workers in Northern California threaten to go on strike Saturday if a labor contract is not secured.\u003c/p>\n\u003cp>More than 20,000 workers represented by the United Food and Commercial Workers could walk out if a strike is called, which the union said would happen if they don’t reach an agreement with Safeway by Friday night. The labor group is seeking higher wages and increased benefits for grocery store employees, among other concerns.\u003c/p>\n\u003cp>“We have been in round-the-clock negotiations since yesterday morning and continuing through the day. There’s been some progress, but not enough as it stands,” Jim Araby, a spokesperson for UFCW Local 5 in Hayward, said Friday.\u003c/p>\n\u003cp>While UFCW and Safeway leaders are still at the bargaining table alongside a federal mediator, Araby is skeptical they will be able to reach an agreement and have workers vote on it before the union’s deadline.\u003c/p>\n\u003cp>More than 200 Safeway stores could be blocked by picket lines if a strike occurs, Araby said, adding that 95% of union members voted to approve the strike earlier this month.\u003c/p>\n\u003cp>Workers have been unable to keep up with exorbitant cost-of-living increases in the Bay Area, and health care costs have also gone up for the union’s members, he said.\u003c/p>\n\u003cfigure id=\"attachment_12049786\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12049786\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/20250117_Safeway-Injuries_DMB_00251_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/20250117_Safeway-Injuries_DMB_00251_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/20250117_Safeway-Injuries_DMB_00251_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/20250117_Safeway-Injuries_DMB_00251_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A tractor trailer exits Safeway’s Northern California Distribution Center in Tracy, on Jan. 17, 2025. \u003ccite>(David M. Barreda/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>A spokesperson for Safeway said in a statement that the company is committed to engaging in good-faith negotiations with UFCW Local 5 and other labor groups in Northern California, while also balancing the needs of customers and the corporation’s growth in a “highly competitive grocery industry.”\u003c/p>\n\u003cp>“While we are disappointed that the unions have indicated the possibility of a strike at some of our stores, we fully respect our associates’ right to engage in collective bargaining,” the statement reads. “We are hopeful a resolution will be reached soon.”\u003c/p>\n\u003cp>Safeway and its parent company, Albertsons, can afford to give workers better wages and benefits, Araby said, noting that the parent company reported a net income of \u003ca href=\"https://www.albertsonscompanies.com/newsroom/press-releases/news-details/2025/Albertsons-Companies-Inc--Reports-Fourth-Quarter-and-Full-Year-Results/default.aspx\">nearly $1 billion\u003c/a> last year and paid stockholders a $4 billion dividend in 2023.[aside postID=news_12048733 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/GarbageContainersGetty.jpg']“We know they’re doing well,” he said.\u003c/p>\n\u003cp>Since word of a potential strike has spread, workers have reported seeing signs advertising that the company is looking for replacement workers. While union members negotiate for more equitable wages, Safeway plans on paying their temporary replacements $27 per hour — more than most of its workers make, Araby said.\u003c/p>\n\u003cp>“Most members feel like it was a massive slap in the face,” he said. “It’s definitely influenced our members to want to go out on strike. … It’s a typical tactic by employers to try to bring up doubt among the rank and file.”\u003c/p>\n\u003cp>It’s been a busy few months for labor groups in the Bay Area.\u003c/p>\n\u003cp>In early July, more than 2,000 workers across the country went on strike after months of labor negotiations with waste management company \u003ca href=\"https://www.kqed.org/news/12048733/trash-is-still-piling-up-as-republic-services-workers-strike-heres-what-to-know\">Republic Services\u003c/a> hit a standstill. A tentative agreement was reached between the parties last week, after Bay Area residents and officials issued complaints about trash piling up on sidewalks and in driveways.\u003c/p>\n\u003cp>According to Araby, the increase in labor action speaks to workers’ increased frustrations about low wages, poor benefits and other labor conditions. The disparity between employers and their workers is growing, and people are fed up with wealthy corporations not treating their employees fairly, he said, adding that whether workers decide to keep going is up to companies like Safeway.\u003c/p>\n\u003cp>“We’re interested in bringing forth a proposal that our members will be able to vote for. We want to avoid a work stoppage,” he said. “But our members have been clear to us that they’re ready to take one if the deal is not good enough.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cstrong>Update, 11:45 a.m. Sunday\u003c/strong>\u003c/p>\n\u003cp>A potential strike involving thousands of unionized Safeway employees has been averted after they came to a tentative agreement with the grocery giant early Sunday morning.\u003c/p>\n\u003cp>The tentative agreement came after five months of negotiations, and gives workers a wage increase, a stronger pension plan, improved scheduling and affordable healthcare.\u003c/p>\n\u003cp>“This is a hard-earned and inspiring victory,” said UFCW Local 5 President John Frahm and UFCW Local 648 President Dan Larson in a joint statement. “Because our members stood together—strong and unshakable—they secured a contract that reflects their value and delivers real improvements for their families and futures.”\u003c/p>\n\u003cp>Union leaders said they plan to schedule ratification votes in the coming days, and are confident members will sign off on the deal.\u003c/p>\n\u003cp>“We are pleased to have reached a fair and equitable tentative agreement with the UFCW locals in Northern California,” wrote Justin Hendrickson, a spokesperson for Safeway. “We appreciate the union’s partnership in reaching a contract that will benefit our associates and allow us to continue to serve our customers.”\u003c/p>\n\u003cp>The strike — originally scheduled to begin Saturday morning — was put on hold as members of United Food and Commercial Workers attempted to get higher wages and better and more affordable medical benefits.\u003c/p>\n\u003cp>Jim Araby, spokesperson for UFCW Local 5, said in a statement Saturday morning that the union gave a midnight deadline “to get a deal done.” If not, union members will be on strike beginning at 12:01 a.m. Sunday “at numerous locations across Northern California.”\u003c/p>\n\u003cp>While members voted to authorize a strike earlier this month, they cited “incremental progress toward a tentative agreement members can review and vote on,” according to a \u003ca href=\"https://ufcw5.org/2025/07/safeway-and-vons-workers-temporarily-extend-strike-deadline/\">joint statement\u003c/a> published early Saturday morning by three UFCW local chapters that represent workers across California.\u003c/p>\n\u003cp>“This recognition of our pressure and member solidarity is working,” UFCW Local 5 President John Frahm, UFCW 8-Golden State President Jacques Loveall, and UFCW Local 648 President Dan Larson in a joint statement. “Our members remain mobilized and ready, but as long as talks are advancing toward a fair deal, we will continue to bargain in good faith.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cstrong>Original story\u003c/strong>\u003c/p>\n\u003cp>Bay Area residents may have to change their grocery shopping plans this weekend as \u003ca href=\"https://www.kqed.org/news/tag/safeway\">Safeway\u003c/a> workers in Northern California threaten to go on strike Saturday if a labor contract is not secured.\u003c/p>\n\u003cp>More than 20,000 workers represented by the United Food and Commercial Workers could walk out if a strike is called, which the union said would happen if they don’t reach an agreement with Safeway by Friday night. The labor group is seeking higher wages and increased benefits for grocery store employees, among other concerns.\u003c/p>\n\u003cp>“We have been in round-the-clock negotiations since yesterday morning and continuing through the day. There’s been some progress, but not enough as it stands,” Jim Araby, a spokesperson for UFCW Local 5 in Hayward, said Friday.\u003c/p>\n\u003cp>While UFCW and Safeway leaders are still at the bargaining table alongside a federal mediator, Araby is skeptical they will be able to reach an agreement and have workers vote on it before the union’s deadline.\u003c/p>\n\u003cp>More than 200 Safeway stores could be blocked by picket lines if a strike occurs, Araby said, adding that 95% of union members voted to approve the strike earlier this month.\u003c/p>\n\u003cp>Workers have been unable to keep up with exorbitant cost-of-living increases in the Bay Area, and health care costs have also gone up for the union’s members, he said.\u003c/p>\n\u003cfigure id=\"attachment_12049786\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12049786\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/20250117_Safeway-Injuries_DMB_00251_qed.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/20250117_Safeway-Injuries_DMB_00251_qed.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/20250117_Safeway-Injuries_DMB_00251_qed-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/07/20250117_Safeway-Injuries_DMB_00251_qed-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A tractor trailer exits Safeway’s Northern California Distribution Center in Tracy, on Jan. 17, 2025. \u003ccite>(David M. Barreda/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>A spokesperson for Safeway said in a statement that the company is committed to engaging in good-faith negotiations with UFCW Local 5 and other labor groups in Northern California, while also balancing the needs of customers and the corporation’s growth in a “highly competitive grocery industry.”\u003c/p>\n\u003cp>“While we are disappointed that the unions have indicated the possibility of a strike at some of our stores, we fully respect our associates’ right to engage in collective bargaining,” the statement reads. “We are hopeful a resolution will be reached soon.”\u003c/p>\n\u003cp>Safeway and its parent company, Albertsons, can afford to give workers better wages and benefits, Araby said, noting that the parent company reported a net income of \u003ca href=\"https://www.albertsonscompanies.com/newsroom/press-releases/news-details/2025/Albertsons-Companies-Inc--Reports-Fourth-Quarter-and-Full-Year-Results/default.aspx\">nearly $1 billion\u003c/a> last year and paid stockholders a $4 billion dividend in 2023.\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“We know they’re doing well,” he said.\u003c/p>\n\u003cp>Since word of a potential strike has spread, workers have reported seeing signs advertising that the company is looking for replacement workers. While union members negotiate for more equitable wages, Safeway plans on paying their temporary replacements $27 per hour — more than most of its workers make, Araby said.\u003c/p>\n\u003cp>“Most members feel like it was a massive slap in the face,” he said. “It’s definitely influenced our members to want to go out on strike. … It’s a typical tactic by employers to try to bring up doubt among the rank and file.”\u003c/p>\n\u003cp>It’s been a busy few months for labor groups in the Bay Area.\u003c/p>\n\u003cp>In early July, more than 2,000 workers across the country went on strike after months of labor negotiations with waste management company \u003ca href=\"https://www.kqed.org/news/12048733/trash-is-still-piling-up-as-republic-services-workers-strike-heres-what-to-know\">Republic Services\u003c/a> hit a standstill. A tentative agreement was reached between the parties last week, after Bay Area residents and officials issued complaints about trash piling up on sidewalks and in driveways.\u003c/p>\n\u003cp>According to Araby, the increase in labor action speaks to workers’ increased frustrations about low wages, poor benefits and other labor conditions. The disparity between employers and their workers is growing, and people are fed up with wealthy corporations not treating their employees fairly, he said, adding that whether workers decide to keep going is up to companies like Safeway.\u003c/p>\n\u003cp>“We’re interested in bringing forth a proposal that our members will be able to vote for. We want to avoid a work stoppage,” he said. “But our members have been clear to us that they’re ready to take one if the deal is not good enough.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>Cesar Padilla was operating a clamp forklift, moving merchandise pallets at a Safeway warehouse dock, when he collided with another forklift. The collision flung Padilla into the air, and he fell hard on the ground, injuring his back.\u003c/p>\n\u003cp>He was out of work for a month, he said.\u003c/p>\n\u003cp>In the three years since Padilla’s accident, which resulted in a pinched nerve in his lower back, he said he still suffers from leg numbness and throbbing pain in his neck and shoulders.\u003c/p>\n\u003cp>“The pain is every day. It’s hard,” said Padilla, who has worked for 19 years at Safeway’s distribution center in Tracy, about an hour’s drive from San Francisco. “Emotionally, physically, it has taken a burden on my life and my family’s life.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Padilla’s injury is one of hundreds employees sustained in recent years at the warehouse complex, the supermarket chain’s largest. The distribution center, which employs about 1,700 people, reported to federal regulators that most incidents were serious enough to require days away from work.\u003c/p>\n\u003cp>In fact, workers at Safeway’s facility faced the nation’s top injury rate in 2022 and the third highest in 2023 when compared to other large general warehousing and storage establishments with more than 1,000 employees, a KQED analysis of the most recently available \u003ca href=\"https://www.osha.gov/Establishment-Specific-Injury-and-Illness-Data\">federal data\u003c/a> found.\u003c/p>\n\u003cfigure id=\"attachment_12023302\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12023302 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00039.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00039.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00039-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00039-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00039-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00039-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00039-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Cesar Padilla, left, 39, of Tracy, a Safeway warehouse worker, and Philip Creamer, with Teamsters Local 439, at the Safeway distribution center in Tracy on Friday, Jan. 17, 2025. \u003ccite>(David M. Barreda/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Occupational safety regulators consider warehousing a \u003ca href=\"https://www.osha.gov/warehousing/hazards-solutions\">high-hazard industry\u003c/a> due to its risks of repetitive motion and musculoskeletal disorders, falls, heat illness and other injuries. Forklifts and other equipment often move near workers doing strenuous labor.\u003c/p>\n\u003cp>However, Safeway’s facility, which supplies dozens of stores in the Bay Area, stood out with an injury rate that was five times the nationwide \u003ca href=\"https://www.bls.gov/iif/nonfatal-injuries-and-illnesses-tables/table-1-injury-and-illness-rates-by-industry-2022-national.htm\">industry’s average\u003c/a> of 5.7 injuries per 100 workers in 2022. The following year, it was three times higher.\u003c/p>\n\u003cp>Earlier this month, California workplace safety regulators fined Safeway nearly $200,000 for violations at the distribution center.\u003c/p>\n\u003cp>Overall, 92% of roughly 650 injuries recorded in 2022 and 2023 required days away from work, according to the data. Many employers must report work-related injuries and illnesses to the Occupational and Health Safety Administration, though experts say some businesses under-report these incidents.\u003c/p>\n\u003cp>The City of Tracy, with just under 100,000 inhabitants, became a distribution hub for millions of customers in the Bay Area, Sacramento and Monterey Bay over the last decade, coinciding with the rise of e-commerce. Between 2014-2022, San Joaquin County, which includes Stockton, Lodi and Tracy, saw transportation and warehousing jobs triple to about 64,000, according to data compiled by the Center for Business and Policy Research at the University of the Pacific.\u003c/p>\n\u003cfigure id=\"attachment_12023307\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12023307 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00235.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00235.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00235-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00235-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00235-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00235-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00235-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A tractor-trailer exits Safeway’s distribution center in Tracy on Friday, Jan. 17, 2025. \u003ccite>(David M. Barreda/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Amazon is the county’s largest employer. Walmart, Target, Costco and other companies have built sprawling warehouse operations in Tracy due its proximity to larger markets and relatively more affordable land prices and workforce costs, according to Thomas Pogue, who directs the center.\u003c/p>\n\u003cp>“That locational advantage has been key,” Pogue said. “With any sector growing, you need to make sure that there are good jobs being created and not increasing hazardous employment.”\u003c/p>\n\u003cp>On a recent afternoon, semi-trailer trucks drove in and out of the fenced Safeway facility, which has several buildings. The property’s largest warehouse is the size of about 18 football fields, more than 1 million square feet, according to San Joaquin County Assessor’s Office records.\u003c/p>\n\u003cp>[aside postID=news_12021562 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/DishesRestaurantGetty-1020x602.jpg']\u003c/p>\n\u003cp>Safeway workers have suffered debilitating strains and sprains from manually lifting and throwing loads of up to 80 pounds or pulling hundreds of cases an hour, according to one current and one former employee interviewed by KQED. They recalled seeing men breaking bones, cutting their hands and forearms on equipment, and hitting their heads on sharp metal rack edges in the aisles.\u003c/p>\n\u003cp>Many employees are injured while rushing to meet Safeway’s increasingly demanding production standards, but the company has refused to prevent serious injuries, said Phil Creamer, who worked nearly 30 years at the Tracy facility until 2021.\u003c/p>\n\u003cp>“They have to go as fast as they can just to try to keep from getting fired, and that’s when they get injured,” said Creamer, now a Teamsters Local 439 business agent representing most drivers, selectors, loaders and other warehouse workers at the Safeway distribution center. “The shocking thing is, how do you own a facility like this and just ignore it?”\u003c/p>\n\u003cp>“Every time we try to talk to [Safeway] about safety, they just brush us off. We keep telling them that we got massive injuries here at the facility,” he added. “It’s like they don’t care.”\u003c/p>\n\u003cfigure id=\"attachment_12023306\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12023306\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00192.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00192.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00192-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00192-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00192-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00192-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00192-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Philip Creamer, with Teamsters Local 439, at the Safeway distribution center in Tracy, on Friday, Jan. 17, 2025. \u003ccite>(David M. Barreda/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Safeway declined an interview with KQED. In a statement, a spokesperson said the company is committed to ensuring safety across all its operations.\u003c/p>\n\u003cp>“We are taking this matter very seriously,” the spokesperson said. “While we disagree with the investigation’s outcome, we are collaborating with OSHA to address their concerns, including conducting a comprehensive review at our Tracy Distribution Center.”\u003c/p>\n\u003cp>The spokesperson declined to comment on the facility’s injury rate.\u003c/p>\n\u003cp>California workplace regulators, Cal/OSHA, recently determined that Safeway’s work pace poses a danger, \u003ca href=\"https://www.dir.ca.gov/DIRNews/2025/2025-02.html#:~:text=Oakland%E2%80%94The%20Department%20of%20Industrial,company's%20warehouse%20in%20Tracy%2C%20their\">issuing $182,000 in proposed penalties\u003c/a> for dozens of safety violations at the complex.\u003c/p>\n\u003cp>A months-long Cal/OSHA inspection found Safeway failed to correct hazards for warehouse workers and truck drivers and did not effectively train managers, supervisors and other employees on prevention.\u003c/p>\n\u003cfigure id=\"attachment_12023301\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12023301\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00016.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00016.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00016-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00016-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00016-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00016-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00016-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">The sign in front of the Safeway distribution center in Tracy, on Friday, Jan. 17, 2025. \u003ccite>(David M. Barreda/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“It is critical that employers recognize the physical demands and potential dangers faced by warehouse workers and take measures to protect their safety,” Cal/OSHA Chief Debra Lee said in a Jan. 7 press release.\u003c/p>\n\u003cp>Serious hazards outlined in the citation included workers manually throwing cases above pallet heights of nearly 6 feet high, handling excessively heavy loads, lacking adequate access to eye wash stations when handling toxic materials and being without sufficient cool-down areas during scorching summer days.\u003c/p>\n\u003cp>Ellen Widess, who served as Cal/OSHA chief from 2011–13, said the high injury rate at Safeway’s Tracy distribution center was unacceptable and questioned whether the agency’s fines would compel the company to address unsafe practices.\u003c/p>\n\u003cp>“I worry that those proposed penalties, even if they stand, are not enough of an incentive. There has to be a very serious change of corporate culture,” Widess told KQED. “It just looks like there is not adequate attention to safety.”\u003c/p>\n\u003cp>[aside postID=news_12022402 hero='https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/240110-CAWindStorm-004-1020x680.jpg']\u003c/p>\n\u003cp>Safeway, a division of Albertsons Companies, operates 290 stores across Northern California, Nevada and Hawaii under banners including Andronico’s, Safeway, Pak N’ Save and Vons. Albertsons reported a \u003ca href=\"https://www.albertsonscompanies.com/newsroom/press-releases/news-details/2024/Albertsons-Companies-Inc.-Reports-Fourth-Quarter-and-Full-Year-Results/default.aspx\">net income\u003c/a> of $1.3 billion in 2023, according to the most recent full-year financial results.\u003c/p>\n\u003cp>Under California law, businesses with 100 or more warehouse employees are prohibited from enforcing production quotas so intense they lead to unsafe working conditions or prevent workers from taking meal or bathroom breaks.\u003c/p>\n\u003cp>The agency enforcing that state law, the Labor Commissioner’s Office, could not confirm whether it is currently investigating Safeway’s facility due to confidentiality reasons, according to a spokesperson.\u003c/p>\n\u003cp>Cal/OSHA gave Safeway until Jan. 3 to fix eight serious violations and until Jan. 27 to correct all others cited at the Tracy facility. Safeway filed an intent to appeal the citation on Jan. 17, which would delay the deadlines until the case is resolved.\u003c/p>\n\u003cp>Creamer and Padilla said they have not seen any recent changes to improve safety for the facility’s mostly Latino workforce.\u003c/p>\n\u003cp>“Safeway just don’t care about you,” said Padilla, who takes pain medicine almost daily to manage his workday. “Safeway, all they care about is their money and their numbers.”\u003c/p>\n\u003cp>The father of two children, ages 9 and 4, said he struggles to push a lawnmower at home or help his wife lift grocery bags. He wishes to be more active in his kids’ basketball and softball teams.\u003c/p>\n\u003cp>“I’m limited as far as what I can actually do,” Padilla said. “It’s really sad that this company knows what they’ve done and what they’re doing and treats their employees the way they do.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n",
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"excerpt": "A KQED analysis revealed workers at the Safeway facility had the highest injury rate out of large warehouses in 2022, with incidents far exceeding the industry average.",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Cesar Padilla was operating a clamp forklift, moving merchandise pallets at a Safeway warehouse dock, when he collided with another forklift. The collision flung Padilla into the air, and he fell hard on the ground, injuring his back.\u003c/p>\n\u003cp>He was out of work for a month, he said.\u003c/p>\n\u003cp>In the three years since Padilla’s accident, which resulted in a pinched nerve in his lower back, he said he still suffers from leg numbness and throbbing pain in his neck and shoulders.\u003c/p>\n\u003cp>“The pain is every day. It’s hard,” said Padilla, who has worked for 19 years at Safeway’s distribution center in Tracy, about an hour’s drive from San Francisco. “Emotionally, physically, it has taken a burden on my life and my family’s life.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Padilla’s injury is one of hundreds employees sustained in recent years at the warehouse complex, the supermarket chain’s largest. The distribution center, which employs about 1,700 people, reported to federal regulators that most incidents were serious enough to require days away from work.\u003c/p>\n\u003cp>In fact, workers at Safeway’s facility faced the nation’s top injury rate in 2022 and the third highest in 2023 when compared to other large general warehousing and storage establishments with more than 1,000 employees, a KQED analysis of the most recently available \u003ca href=\"https://www.osha.gov/Establishment-Specific-Injury-and-Illness-Data\">federal data\u003c/a> found.\u003c/p>\n\u003cfigure id=\"attachment_12023302\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12023302 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00039.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00039.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00039-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00039-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00039-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00039-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00039-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Cesar Padilla, left, 39, of Tracy, a Safeway warehouse worker, and Philip Creamer, with Teamsters Local 439, at the Safeway distribution center in Tracy on Friday, Jan. 17, 2025. \u003ccite>(David M. Barreda/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Occupational safety regulators consider warehousing a \u003ca href=\"https://www.osha.gov/warehousing/hazards-solutions\">high-hazard industry\u003c/a> due to its risks of repetitive motion and musculoskeletal disorders, falls, heat illness and other injuries. Forklifts and other equipment often move near workers doing strenuous labor.\u003c/p>\n\u003cp>However, Safeway’s facility, which supplies dozens of stores in the Bay Area, stood out with an injury rate that was five times the nationwide \u003ca href=\"https://www.bls.gov/iif/nonfatal-injuries-and-illnesses-tables/table-1-injury-and-illness-rates-by-industry-2022-national.htm\">industry’s average\u003c/a> of 5.7 injuries per 100 workers in 2022. The following year, it was three times higher.\u003c/p>\n\u003cp>Earlier this month, California workplace safety regulators fined Safeway nearly $200,000 for violations at the distribution center.\u003c/p>\n\u003cp>Overall, 92% of roughly 650 injuries recorded in 2022 and 2023 required days away from work, according to the data. Many employers must report work-related injuries and illnesses to the Occupational and Health Safety Administration, though experts say some businesses under-report these incidents.\u003c/p>\n\u003cp>The City of Tracy, with just under 100,000 inhabitants, became a distribution hub for millions of customers in the Bay Area, Sacramento and Monterey Bay over the last decade, coinciding with the rise of e-commerce. Between 2014-2022, San Joaquin County, which includes Stockton, Lodi and Tracy, saw transportation and warehousing jobs triple to about 64,000, according to data compiled by the Center for Business and Policy Research at the University of the Pacific.\u003c/p>\n\u003cfigure id=\"attachment_12023307\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"wp-image-12023307 size-full\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00235.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00235.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00235-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00235-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00235-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00235-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00235-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A tractor-trailer exits Safeway’s distribution center in Tracy on Friday, Jan. 17, 2025. \u003ccite>(David M. Barreda/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Amazon is the county’s largest employer. Walmart, Target, Costco and other companies have built sprawling warehouse operations in Tracy due its proximity to larger markets and relatively more affordable land prices and workforce costs, according to Thomas Pogue, who directs the center.\u003c/p>\n\u003cp>“That locational advantage has been key,” Pogue said. “With any sector growing, you need to make sure that there are good jobs being created and not increasing hazardous employment.”\u003c/p>\n\u003cp>On a recent afternoon, semi-trailer trucks drove in and out of the fenced Safeway facility, which has several buildings. The property’s largest warehouse is the size of about 18 football fields, more than 1 million square feet, according to San Joaquin County Assessor’s Office records.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Safeway workers have suffered debilitating strains and sprains from manually lifting and throwing loads of up to 80 pounds or pulling hundreds of cases an hour, according to one current and one former employee interviewed by KQED. They recalled seeing men breaking bones, cutting their hands and forearms on equipment, and hitting their heads on sharp metal rack edges in the aisles.\u003c/p>\n\u003cp>Many employees are injured while rushing to meet Safeway’s increasingly demanding production standards, but the company has refused to prevent serious injuries, said Phil Creamer, who worked nearly 30 years at the Tracy facility until 2021.\u003c/p>\n\u003cp>“They have to go as fast as they can just to try to keep from getting fired, and that’s when they get injured,” said Creamer, now a Teamsters Local 439 business agent representing most drivers, selectors, loaders and other warehouse workers at the Safeway distribution center. “The shocking thing is, how do you own a facility like this and just ignore it?”\u003c/p>\n\u003cp>“Every time we try to talk to [Safeway] about safety, they just brush us off. We keep telling them that we got massive injuries here at the facility,” he added. “It’s like they don’t care.”\u003c/p>\n\u003cfigure id=\"attachment_12023306\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12023306\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00192.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00192.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00192-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00192-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00192-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00192-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00192-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">Philip Creamer, with Teamsters Local 439, at the Safeway distribution center in Tracy, on Friday, Jan. 17, 2025. \u003ccite>(David M. Barreda/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Safeway declined an interview with KQED. In a statement, a spokesperson said the company is committed to ensuring safety across all its operations.\u003c/p>\n\u003cp>“We are taking this matter very seriously,” the spokesperson said. “While we disagree with the investigation’s outcome, we are collaborating with OSHA to address their concerns, including conducting a comprehensive review at our Tracy Distribution Center.”\u003c/p>\n\u003cp>The spokesperson declined to comment on the facility’s injury rate.\u003c/p>\n\u003cp>California workplace regulators, Cal/OSHA, recently determined that Safeway’s work pace poses a danger, \u003ca href=\"https://www.dir.ca.gov/DIRNews/2025/2025-02.html#:~:text=Oakland%E2%80%94The%20Department%20of%20Industrial,company's%20warehouse%20in%20Tracy%2C%20their\">issuing $182,000 in proposed penalties\u003c/a> for dozens of safety violations at the complex.\u003c/p>\n\u003cp>A months-long Cal/OSHA inspection found Safeway failed to correct hazards for warehouse workers and truck drivers and did not effectively train managers, supervisors and other employees on prevention.\u003c/p>\n\u003cfigure id=\"attachment_12023301\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12023301\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00016.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00016.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00016-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00016-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00016-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00016-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2025/01/20250117_Safeway-Injuries_DMB_00016-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">The sign in front of the Safeway distribution center in Tracy, on Friday, Jan. 17, 2025. \u003ccite>(David M. Barreda/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“It is critical that employers recognize the physical demands and potential dangers faced by warehouse workers and take measures to protect their safety,” Cal/OSHA Chief Debra Lee said in a Jan. 7 press release.\u003c/p>\n\u003cp>Serious hazards outlined in the citation included workers manually throwing cases above pallet heights of nearly 6 feet high, handling excessively heavy loads, lacking adequate access to eye wash stations when handling toxic materials and being without sufficient cool-down areas during scorching summer days.\u003c/p>\n\u003cp>Ellen Widess, who served as Cal/OSHA chief from 2011–13, said the high injury rate at Safeway’s Tracy distribution center was unacceptable and questioned whether the agency’s fines would compel the company to address unsafe practices.\u003c/p>\n\u003cp>“I worry that those proposed penalties, even if they stand, are not enough of an incentive. There has to be a very serious change of corporate culture,” Widess told KQED. “It just looks like there is not adequate attention to safety.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Safeway, a division of Albertsons Companies, operates 290 stores across Northern California, Nevada and Hawaii under banners including Andronico’s, Safeway, Pak N’ Save and Vons. Albertsons reported a \u003ca href=\"https://www.albertsonscompanies.com/newsroom/press-releases/news-details/2024/Albertsons-Companies-Inc.-Reports-Fourth-Quarter-and-Full-Year-Results/default.aspx\">net income\u003c/a> of $1.3 billion in 2023, according to the most recent full-year financial results.\u003c/p>\n\u003cp>Under California law, businesses with 100 or more warehouse employees are prohibited from enforcing production quotas so intense they lead to unsafe working conditions or prevent workers from taking meal or bathroom breaks.\u003c/p>\n\u003cp>The agency enforcing that state law, the Labor Commissioner’s Office, could not confirm whether it is currently investigating Safeway’s facility due to confidentiality reasons, according to a spokesperson.\u003c/p>\n\u003cp>Cal/OSHA gave Safeway until Jan. 3 to fix eight serious violations and until Jan. 27 to correct all others cited at the Tracy facility. Safeway filed an intent to appeal the citation on Jan. 17, which would delay the deadlines until the case is resolved.\u003c/p>\n\u003cp>Creamer and Padilla said they have not seen any recent changes to improve safety for the facility’s mostly Latino workforce.\u003c/p>\n\u003cp>“Safeway just don’t care about you,” said Padilla, who takes pain medicine almost daily to manage his workday. “Safeway, all they care about is their money and their numbers.”\u003c/p>\n\u003cp>The father of two children, ages 9 and 4, said he struggles to push a lawnmower at home or help his wife lift grocery bags. He wishes to be more active in his kids’ basketball and softball teams.\u003c/p>\n\u003cp>“I’m limited as far as what I can actually do,” Padilla said. “It’s really sad that this company knows what they’ve done and what they’re doing and treats their employees the way they do.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>\u003cem>Updated 8 p.m. Monday\u003c/em>\u003c/p>\n\u003cp>People across the Bay Area are clamoring to fill essential medications after a\u003ca href=\"https://www.reuters.com/business/healthcare-pharmaceuticals/change-healthcare-network-hit-by-cybersecurity-attack-2024-02-22/\"> cyber attack last Wednesday\u003c/a> disrupted data transmission lines between health care providers, insurance companies and pharmacies.\u003c/p>\n\u003cp>East Bay resident Alison Hightower is among them.\u003c/p>\n\u003cp>For two days, she has been trying to refill a medication her husband takes for nerve damage. When she tried to pick it up, the pharmacist at her local Safeway on College Avenue in Oakland said they had been unable to fill most prescriptions since the hack against UnitedHealth Group Inc. last week. [pullquote size=\"medium\" align=\"right\" citation=\"Alison Hightower, East Bay resident\"]‘I stopped at the pharmacy, and they said they are totally shut down and can’t do anything. This will have a huge snowballing effect. …’[/pullquote]“I stopped at the pharmacy, and they said they are totally shut down and can’t do anything,” Hightower told KQED. “This will have a huge snowballing effect. My husband is scrambling to get his medication refilled.”\u003c/p>\n\u003cp>Since the cyber attack, \u003ca href=\"https://www.latimes.com/business/story/2024-02-23/unitedhealth-blames-nation-state-threat-in-hack-disrupting-pharmacy-orders\">pharmacies across the country\u003c/a> — including those at Safeway, Walgreens and CVS — have been unable to fill some prescription orders because the computer system that forwards prescriptions from doctors and processes insurance was disconnected after the hack at UnitedHealth’s technology unit, called Change Healthcare.\u003c/p>\n\u003cp>A spokesperson for Safeway confirmed that people filling online prescriptions may experience a delay due to the nationwide outage with Optum, a third-party healthcare technology vendor owned by UnitedHealth. Other insurance providers including Medicare were also affected.\u003c/p>\n\u003cp>UnitedHealth is Alameda County’s largest health insurer. It’s not clear when the service will be restored. As of noon on Monday \u003ca href=\"https://status.changehealthcare.com/incidents/hqpjz25fn3n7\">Optum reported that the disruption is expected to continue\u003c/a> through at least the end of the day.\u003c/p>\n\u003cfigure id=\"attachment_11977122\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11977122\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/240226-PHARMACY-HACK-MD-02-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/240226-PHARMACY-HACK-MD-02-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/240226-PHARMACY-HACK-MD-02-KQED-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/240226-PHARMACY-HACK-MD-02-KQED-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/240226-PHARMACY-HACK-MD-02-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/240226-PHARMACY-HACK-MD-02-KQED-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/240226-PHARMACY-HACK-MD-02-KQED-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A Safeway store in Oakland on Feb. 26, 2024. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“Change Healthcare is experiencing a cybersecurity issue, and our experts are working to address the matter,” the company said in a statement on its website. “Once we became aware of the outside threat, in the interest of protecting our partners and patients, we took immediate action to disconnect our systems to prevent further impact.”\u003c/p>\n\u003cp>Hindering access to medication can be life-threatening.\u003c/p>\n\u003cp>“Our pharmacy operations and the vast majority of prescriptions are not being impacted by this third-party issue,” a spokesperson for Walgreens said in an email. “For the small percentage that may be affected, we have procedures in place so that we can continue to process and fill these prescriptions with minimal delay or interruption.” [aside label='More on Public Health' tag='health'] “Safeway would like to reassure customers and the public that our pharmacy locations are open for business and serving customers,” a spokesperson for Safeway said in an email. “We are working quickly to address this matter and apologize for any inconvenience this may cause.”\u003c/p>\n\u003cp>CVS, which also relies on UnitedHealth technology, said earlier in a prepared statement that the company is still filling prescriptions, but “in certain cases, we are not able to process insurance claims, which our business continuity plan is addressing to ensure patients continue to have access to their prescriptions.” KQED has reached out to CVS for further comment but as of Monday evening has not received a response.\u003c/p>\n\u003cp>The issue is impacting different medications and particularly controlled substances like pain medications and ADHD medication, which are more heavily regulated by the federal government, Ruzly Mantara, a pharmacist in San Francisco, told KQED on Monday.\u003c/p>\n\u003cp>Pharmacists like Mantara need help to convey the news and to provide patients with their medications.\u003c/p>\n\u003cp>“This has never happened before. We are taking this one step at a time,” Mantara told KQED. “The best thing we can do is ask for their patience at this time.” [pullquote size=\"medium\" align=\"right\" citation=\"Ruzly Mantara, pharmacist, San Francisco\"]‘We are able to get faxes and phone calls, but there are some prescriptions that can’t be faxed or called in, so that’s an issue. It creates a big problem.’[/pullquote]As of Sunday afternoon, Mantara said that the computer system could process most insurance plans again but that the pharmacy was still not able to receive prescriptions from doctors.\u003c/p>\n\u003cp>So far, options remain limited for customers who can’t pay out of pocket or don’t have a written prescription.\u003c/p>\n\u003cp>“We are able to get faxes and phone calls, but there are some prescriptions that can’t be faxed or called in, so that’s an issue,” Mantara said. “It creates a big problem.”\u003c/p>\n\u003cp>Hightower’s husband’s medication is expensive and tightly regulated, she said, so paying out of pocket or sending over a written prescription are both unfeasible. She and her husband are continuing to assess their options.\u003c/p>\n\u003cp>“His drug is under more severe regulation, so they don’t keep it in stock, and they have to special order it,” Hightower said. “Everybody is just scrambling.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cem>Updated 8 p.m. Monday\u003c/em>\u003c/p>\n\u003cp>People across the Bay Area are clamoring to fill essential medications after a\u003ca href=\"https://www.reuters.com/business/healthcare-pharmaceuticals/change-healthcare-network-hit-by-cybersecurity-attack-2024-02-22/\"> cyber attack last Wednesday\u003c/a> disrupted data transmission lines between health care providers, insurance companies and pharmacies.\u003c/p>\n\u003cp>East Bay resident Alison Hightower is among them.\u003c/p>\n\u003cp>For two days, she has been trying to refill a medication her husband takes for nerve damage. When she tried to pick it up, the pharmacist at her local Safeway on College Avenue in Oakland said they had been unable to fill most prescriptions since the hack against UnitedHealth Group Inc. last week. \u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>“I stopped at the pharmacy, and they said they are totally shut down and can’t do anything,” Hightower told KQED. “This will have a huge snowballing effect. My husband is scrambling to get his medication refilled.”\u003c/p>\n\u003cp>Since the cyber attack, \u003ca href=\"https://www.latimes.com/business/story/2024-02-23/unitedhealth-blames-nation-state-threat-in-hack-disrupting-pharmacy-orders\">pharmacies across the country\u003c/a> — including those at Safeway, Walgreens and CVS — have been unable to fill some prescription orders because the computer system that forwards prescriptions from doctors and processes insurance was disconnected after the hack at UnitedHealth’s technology unit, called Change Healthcare.\u003c/p>\n\u003cp>A spokesperson for Safeway confirmed that people filling online prescriptions may experience a delay due to the nationwide outage with Optum, a third-party healthcare technology vendor owned by UnitedHealth. Other insurance providers including Medicare were also affected.\u003c/p>\n\u003cp>UnitedHealth is Alameda County’s largest health insurer. It’s not clear when the service will be restored. As of noon on Monday \u003ca href=\"https://status.changehealthcare.com/incidents/hqpjz25fn3n7\">Optum reported that the disruption is expected to continue\u003c/a> through at least the end of the day.\u003c/p>\n\u003cfigure id=\"attachment_11977122\" class=\"wp-caption aligncenter\" style=\"max-width: 2000px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11977122\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/240226-PHARMACY-HACK-MD-02-KQED.jpg\" alt=\"\" width=\"2000\" height=\"1333\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/240226-PHARMACY-HACK-MD-02-KQED.jpg 2000w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/240226-PHARMACY-HACK-MD-02-KQED-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/240226-PHARMACY-HACK-MD-02-KQED-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/240226-PHARMACY-HACK-MD-02-KQED-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/240226-PHARMACY-HACK-MD-02-KQED-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/240226-PHARMACY-HACK-MD-02-KQED-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\">\u003cfigcaption class=\"wp-caption-text\">A Safeway store in Oakland on Feb. 26, 2024. \u003ccite>(Martin do Nascimento/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“Change Healthcare is experiencing a cybersecurity issue, and our experts are working to address the matter,” the company said in a statement on its website. “Once we became aware of the outside threat, in the interest of protecting our partners and patients, we took immediate action to disconnect our systems to prevent further impact.”\u003c/p>\n\u003cp>Hindering access to medication can be life-threatening.\u003c/p>\n\u003cp>“Our pharmacy operations and the vast majority of prescriptions are not being impacted by this third-party issue,” a spokesperson for Walgreens said in an email. “For the small percentage that may be affected, we have procedures in place so that we can continue to process and fill these prescriptions with minimal delay or interruption.” \u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp> “Safeway would like to reassure customers and the public that our pharmacy locations are open for business and serving customers,” a spokesperson for Safeway said in an email. “We are working quickly to address this matter and apologize for any inconvenience this may cause.”\u003c/p>\n\u003cp>CVS, which also relies on UnitedHealth technology, said earlier in a prepared statement that the company is still filling prescriptions, but “in certain cases, we are not able to process insurance claims, which our business continuity plan is addressing to ensure patients continue to have access to their prescriptions.” KQED has reached out to CVS for further comment but as of Monday evening has not received a response.\u003c/p>\n\u003cp>The issue is impacting different medications and particularly controlled substances like pain medications and ADHD medication, which are more heavily regulated by the federal government, Ruzly Mantara, a pharmacist in San Francisco, told KQED on Monday.\u003c/p>\n\u003cp>Pharmacists like Mantara need help to convey the news and to provide patients with their medications.\u003c/p>\n\u003cp>“This has never happened before. We are taking this one step at a time,” Mantara told KQED. “The best thing we can do is ask for their patience at this time.” \u003c/p>\u003c/div>",
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"content": "\u003cp>\u003cstrong>Candice Choi and Sarah Skidmore Sell\u003cbr>\nAssociated Press \u003c/strong>\u003c/p>\n\u003cfigure id=\"attachment_109943\" class=\"wp-caption aligncenter\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/09/6545_transform-1.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-109943\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/09/6545_transform-1.jpg\" alt=\"A Safeway in San Rafael.(Justin Sullivan/Getty Images)\" width=\"640\" height=\"359\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A Safeway in San Rafael. (Justin Sullivan/Getty Images)\u003c/figcaption>\u003c/figure>\n\u003cp>Safeway has agreed to be acquired by an investment group led by Cerberus Capital Management, the owner several supermarket chains.\u003c/p>\n\u003cp>The acquisition is worth about $7.64 billion in cash, and pending other transactions could top more than $9 billion.\u003c/p>\n\u003cp>The deal, announced late Thursday, will bring together Safeway and Albertsons. Cerberus last year had bought the Albertsons stores it didn’t already own from Supervalu Inc., along with four other Supervalu chains.\u003c/p>\n\u003cp>It comes amid ongoing consolidation in the supermarket industry, which is facing growing competition from big-box retailers, specialty chains, drug stores and even dollar stores. Kroger Co., a key competitor, recently snapped up regional chain Harris Teeter.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Safeway said in February that it was looking into putting itself up for sale. The Pleasanton, Calif.-based company has been trying to adapt for some time to increased competition and recently shed some of its smaller, less profitable units, such as its Canadian operations and Dominick’s stores in Chicago.\u003c/p>\n\u003cp>The company has more than 1,300 U.S. locations under banners including Safeway, Vons, Pavilion’s, Randall’s, Tom Thumb and Carrs.\u003c/p>\n\u003cp>AB Acquisition LLC, which operates Albertsons, along with Acme, Jewel-Osco, Lucky, Shaw’s and other stores, is owned by Cerberus and other investors. It operates more than 1,000 stores. Albertsons is based in Boise, Idaho.\u003c/p>\n\u003cp>Combined, the companies will have more than 2,400 stores, 27 distribution facilities and 20 manufacturing plants.\u003c/p>\n\u003cp>Safeway and Albertsons say the deal will allow them to better respond to customer needs and lower costs. They also expect to refurbish some stores and expand its product offerings once it is complete.\u003c/p>\n\u003cp>The deal is expected to close in final three months of this year. It still needs the approval of Safeway shareholders and federal regulators.\u003c/p>\n\u003cp>Safeway shareholders will receive $32.50 per share in cash. Pending other actions, the company says the deal is worth roughly $40 per share to stockholders.\u003c/p>\n\u003cp>Shares of Safeway Inc. closed at $39.47 Thursday. Its shares closed at $34.10 on February 18, the day before Safeway announced it was in talks regarding a potential sale.\u003c/p>\n\u003cp>The stock fell $1.33, or more than 3 percent, to $38.14 in extended trading after the deal was announced Thursday.\u003c/p>\n\u003cp>Bob Miller, the current CEO of Albertsons, will become executive chairman of the combined business. Robert Edwards, Safeway’s president and CEO, will become president and CEO of the combined company.\u003c/p>\n\u003cp>The companies said it is too early to determine where it will be based and exactly what its operations will look like following the deal. It does not anticipate any store closings.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Safeway can still actively review other proposals in the coming weeks.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cstrong>Candice Choi and Sarah Skidmore Sell\u003cbr>\nAssociated Press \u003c/strong>\u003c/p>\n\u003cfigure id=\"attachment_109943\" class=\"wp-caption aligncenter\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/09/6545_transform-1.jpg\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-109943\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/09/6545_transform-1.jpg\" alt=\"A Safeway in San Rafael.(Justin Sullivan/Getty Images)\" width=\"640\" height=\"359\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A Safeway in San Rafael. (Justin Sullivan/Getty Images)\u003c/figcaption>\u003c/figure>\n\u003cp>Safeway has agreed to be acquired by an investment group led by Cerberus Capital Management, the owner several supermarket chains.\u003c/p>\n\u003cp>The acquisition is worth about $7.64 billion in cash, and pending other transactions could top more than $9 billion.\u003c/p>\n\u003cp>The deal, announced late Thursday, will bring together Safeway and Albertsons. Cerberus last year had bought the Albertsons stores it didn’t already own from Supervalu Inc., along with four other Supervalu chains.\u003c/p>\n\u003cp>It comes amid ongoing consolidation in the supermarket industry, which is facing growing competition from big-box retailers, specialty chains, drug stores and even dollar stores. Kroger Co., a key competitor, recently snapped up regional chain Harris Teeter.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Safeway said in February that it was looking into putting itself up for sale. The Pleasanton, Calif.-based company has been trying to adapt for some time to increased competition and recently shed some of its smaller, less profitable units, such as its Canadian operations and Dominick’s stores in Chicago.\u003c/p>\n\u003cp>The company has more than 1,300 U.S. locations under banners including Safeway, Vons, Pavilion’s, Randall’s, Tom Thumb and Carrs.\u003c/p>\n\u003cp>AB Acquisition LLC, which operates Albertsons, along with Acme, Jewel-Osco, Lucky, Shaw’s and other stores, is owned by Cerberus and other investors. It operates more than 1,000 stores. Albertsons is based in Boise, Idaho.\u003c/p>\n\u003cp>Combined, the companies will have more than 2,400 stores, 27 distribution facilities and 20 manufacturing plants.\u003c/p>\n\u003cp>Safeway and Albertsons say the deal will allow them to better respond to customer needs and lower costs. They also expect to refurbish some stores and expand its product offerings once it is complete.\u003c/p>\n\u003cp>The deal is expected to close in final three months of this year. It still needs the approval of Safeway shareholders and federal regulators.\u003c/p>\n\u003cp>Safeway shareholders will receive $32.50 per share in cash. Pending other actions, the company says the deal is worth roughly $40 per share to stockholders.\u003c/p>\n\u003cp>Shares of Safeway Inc. closed at $39.47 Thursday. Its shares closed at $34.10 on February 18, the day before Safeway announced it was in talks regarding a potential sale.\u003c/p>\n\u003cp>The stock fell $1.33, or more than 3 percent, to $38.14 in extended trading after the deal was announced Thursday.\u003c/p>\n\u003cp>Bob Miller, the current CEO of Albertsons, will become executive chairman of the combined business. Robert Edwards, Safeway’s president and CEO, will become president and CEO of the combined company.\u003c/p>\n\u003cp>The companies said it is too early to determine where it will be based and exactly what its operations will look like following the deal. It does not anticipate any store closings.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Safeway can still actively review other proposals in the coming weeks.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cfigure id=\"attachment_109943\" class=\"wp-caption aligncenter\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/09/6545_transform-1.jpg\">\u003cimg class=\"size-full wp-image-109943\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/09/6545_transform-1.jpg\" alt=\"A Safeway in San Rafael. File photo. (Justin Sullivan/Getty Images)\" width=\"640\" height=\"359\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A Safeway in San Rafael. File photo. (Justin Sullivan/Getty Images)\u003c/figcaption>\u003c/figure>\n\u003cp>Safeway, our very own Bay Area-based grocery giant, announced Wednesday it's in talks that could lead to the company's sale.\u003c/p>\n\u003cp>In \u003ca href=\"http://www.marketwired.com/press-release/safeway-inc-announces-fourth-quarter-2013-results-nyse-swy-1880718.htm\" target=\"_blank\">a statement\u003c/a> released as part of the company's fourth-quarter earnings announcement, Safeway said:\u003c/p>\n\u003cblockquote>\u003cp>Although the discussions are ongoing, the company has not reached an agreement on a transaction, and there can be no assurance that these discussions will lead to an agreement or a completed transaction. The company will not comment further on these discussions at this time.\u003c/p>\u003c/blockquote>\n\u003cp>The company, which has more than 1,300 U.S. locations and \u003ca href=\"http://csrsite.safeway.com/people/employees/\" target=\"_blank\">employs 171,000 people\u003c/a>, says it's postponing its investor conference that had been scheduled for early March.\u003c/p>\n\u003cp>\u003ca href=\"http://online.wsj.com/news/articles/SB10001424052702304914204579393382556773584\" target=\"_blank\">The Wall Street Journal offers this bit of context\u003c/a> on today's announcement of a possible sale:\u003c/p>\n\u003cblockquote>\u003cp>Activist investor Jana Partners acquired a stake in Safeway last fall and pressed the company to shed some operations in unprofitable regions.\u003c/p>\n\u003cp>Safeway, which operates grocery stores under its own name and regional chains such as Vons and Randalls, has made several strategic moves in recent months, including separate deals to sell off the company's Canadian and Chicago stores. Safeway also spun off its gift-card unit into a publicly-traded company, Blackhawk Network Holdings Inc. Jana later reduced its stake in Safeway in December.\u003c/p>\u003c/blockquote>\n\u003cp>For the fourth quarter, Safeway earned $100 million, or 35 cents per share, from continuing operations. Excluding one-time items, it earned 53 cents per share, above the 47 cents per share Wall Street expected.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>A year earlier, it earned $170.7 million, or 71 cents per share. Revenue was $11.31 billion, short of the $11.49 billion analysts expected.\u003c/p>\n\u003cp>Shares jumped 4 percent in late trading.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>This post includes reporting from the Associated Press. \u003c/em>\u003c/p>\n\n",
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"soldout": {
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"title": "SOLD OUT: Rethinking Housing in America",
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"title": "TED Radio Hour",
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