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"content": "\u003cp>Video of a murder uploaded to Facebook recently upset many users, especially since it took Facebook two hours to take it down. But \u003ca href=\"http://www.npr.org/sections/thetwo-way/2017/04/16/524260257/cleveland-police-search-for-suspected-shooter-accused-of-live-streaming-homicide\">the incident\u003c/a> illustrates a dilemma for the company as it becomes an open platform for both recorded and livestreamed video.\u003c/p>\n\u003cp>Facebook CEO Mark Zuckerberg was contrite about the incident when he appeared on stage at the company's F8 developer's conference.\u003c/p>\n\u003cp>\"Our hearts go out to the family and friends of Robert Godwin Sr.,\" said Zuckerberg, referring to the man whose murder was posted on Facebook. \"And we have a lot of work, and we will keep doing all we can to prevent tragedies like this from happening.\"\u003c/p>\n\u003cp>But doing more may not be so easy for Facebook. On the one hand, its users want to be free to express themselves; on the other hand, they do want some protection.\u003c/p>\n\u003cp>\"Half the time it's, 'Oh no, Facebook didn't take something down, and we think that's terrible; they should have taken it down,' \" says Daphne Keller, a law professor at Stanford University. \"And the other half of the time is, 'Oh no! Facebook took something down and we wish they hadn't.' \"\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Keller points to an incident last year when Facebook took down a post of \u003ca href=\"http://www.npr.org/sections/alltechconsidered/2016/09/10/493454256/with-napalm-girl-facebook-humans-not-algorithms-struggle-to-be-editor\">an iconic Vietnam War photo\u003c/a> of a naked girl running from a napalm attack. The removal upset users.\u003c/p>\n\u003cp>Keller says Facebook isn't actually under legal obligation to keep anything up or to take down a video of a crime. The company wants to respond to keep users happy. \"They want to take things like this down, and they're working really hard to have a good way to do [contextly_sidebar id=\"sJNF7YT3e1qn28khWQFLU1BNpJRdSgPw\"]that,\" she says.\u003c/p>\n\u003cp>Keller thinks part of Facebook's dilemma is that society isn't sure yet whether the company should be like the phone company, which isn't responsible for what people say, or if it should be like a traditional broadcaster, subject to strict regulations on what can be put on air.\u003c/p>\n\u003cp>\"And I think Facebook isn't really exactly like either of those two things,\" says Keller, \"and that makes it hard as a society to figure out what it is we do want them to do.\"\u003c/p>\n\u003cp>Nearly 2 billion people use Facebook each month, and millions of them are uploading videos every day. Facebook also pays media outlets, including NPR, to upload videos. That volume of content makes Facebook's job a lot harder.\u003c/p>\n\u003cp>The company has three ways of monitoring content: There are the users — like the ones who flagged the murder videos from Cleveland. Facebook also has human editors who evaluate flagged content. And, there's artificial intelligence, which can monitor enormous amounts of content.\u003c/p>\n\u003cp>But, even AI has its limits, says Nick Feamster, a professor of computer science at Princeton University. Take that iconic naked girl photo from Vietnam, he says. \"Can we detect a nude image? That's something that an algorithm is pretty good at,\" he says. \"Does the algorithm know context and history? That's a much more difficult problem.\"\u003c/p>\n\u003cp>Feamster says it's not a problem that's likely to be solved anytime soon. However, he says AI might be able to detect signs of a troublesome account. It's sort of like the way a bank assesses credit ratings.\u003c/p>\n\u003cp>\"Over time you might learn a so-called prior probability that suggests that maybe this user is more likely to be bad or more likely to be posting inappropriate or unwanted content,\" Feamster says.\u003c/p>\n\u003cp>So, Facebook would keep a closer eye on that account.\u003c/p>\n\u003cp>Between artificial intelligence and more human monitoring, it might be possible to stop the posting of criminal videos and hate speech.\u003c/p>\n\u003cp>But Stanford's Keller wonders if that's really what we want.\u003c/p>\n\u003cp>\"Do we want one of our key platforms for communication with each other to have built-in surveillance and monitoring for illegal activity and somebody deciding when what we said is inappropriate and cutting it off?\" she asks. \"That's kind of a dystopian policy direction as far as I'm concerned.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Keller is willing to make a prediction — very soon someone else will upload another video that forces the country to be asking these same questions again.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2017 NPR. 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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Video of a murder uploaded to Facebook recently upset many users, especially since it took Facebook two hours to take it down. But \u003ca href=\"http://www.npr.org/sections/thetwo-way/2017/04/16/524260257/cleveland-police-search-for-suspected-shooter-accused-of-live-streaming-homicide\">the incident\u003c/a> illustrates a dilemma for the company as it becomes an open platform for both recorded and livestreamed video.\u003c/p>\n\u003cp>Facebook CEO Mark Zuckerberg was contrite about the incident when he appeared on stage at the company's F8 developer's conference.\u003c/p>\n\u003cp>\"Our hearts go out to the family and friends of Robert Godwin Sr.,\" said Zuckerberg, referring to the man whose murder was posted on Facebook. \"And we have a lot of work, and we will keep doing all we can to prevent tragedies like this from happening.\"\u003c/p>\n\u003cp>But doing more may not be so easy for Facebook. On the one hand, its users want to be free to express themselves; on the other hand, they do want some protection.\u003c/p>\n\u003cp>\"Half the time it's, 'Oh no, Facebook didn't take something down, and we think that's terrible; they should have taken it down,' \" says Daphne Keller, a law professor at Stanford University. \"And the other half of the time is, 'Oh no! Facebook took something down and we wish they hadn't.' \"\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Keller points to an incident last year when Facebook took down a post of \u003ca href=\"http://www.npr.org/sections/alltechconsidered/2016/09/10/493454256/with-napalm-girl-facebook-humans-not-algorithms-struggle-to-be-editor\">an iconic Vietnam War photo\u003c/a> of a naked girl running from a napalm attack. The removal upset users.\u003c/p>\n\u003cp>Keller says Facebook isn't actually under legal obligation to keep anything up or to take down a video of a crime. The company wants to respond to keep users happy. \"They want to take things like this down, and they're working really hard to have a good way to do \u003c/p>\u003cp>\u003c/p>\u003cp>that,\" she says.\u003c/p>\n\u003cp>Keller thinks part of Facebook's dilemma is that society isn't sure yet whether the company should be like the phone company, which isn't responsible for what people say, or if it should be like a traditional broadcaster, subject to strict regulations on what can be put on air.\u003c/p>\n\u003cp>\"And I think Facebook isn't really exactly like either of those two things,\" says Keller, \"and that makes it hard as a society to figure out what it is we do want them to do.\"\u003c/p>\n\u003cp>Nearly 2 billion people use Facebook each month, and millions of them are uploading videos every day. Facebook also pays media outlets, including NPR, to upload videos. That volume of content makes Facebook's job a lot harder.\u003c/p>\n\u003cp>The company has three ways of monitoring content: There are the users — like the ones who flagged the murder videos from Cleveland. Facebook also has human editors who evaluate flagged content. And, there's artificial intelligence, which can monitor enormous amounts of content.\u003c/p>\n\u003cp>But, even AI has its limits, says Nick Feamster, a professor of computer science at Princeton University. Take that iconic naked girl photo from Vietnam, he says. \"Can we detect a nude image? That's something that an algorithm is pretty good at,\" he says. \"Does the algorithm know context and history? That's a much more difficult problem.\"\u003c/p>\n\u003cp>Feamster says it's not a problem that's likely to be solved anytime soon. However, he says AI might be able to detect signs of a troublesome account. It's sort of like the way a bank assesses credit ratings.\u003c/p>\n\u003cp>\"Over time you might learn a so-called prior probability that suggests that maybe this user is more likely to be bad or more likely to be posting inappropriate or unwanted content,\" Feamster says.\u003c/p>\n\u003cp>So, Facebook would keep a closer eye on that account.\u003c/p>\n\u003cp>Between artificial intelligence and more human monitoring, it might be possible to stop the posting of criminal videos and hate speech.\u003c/p>\n\u003cp>But Stanford's Keller wonders if that's really what we want.\u003c/p>\n\u003cp>\"Do we want one of our key platforms for communication with each other to have built-in surveillance and monitoring for illegal activity and somebody deciding when what we said is inappropriate and cutting it off?\" she asks. \"That's kind of a dystopian policy direction as far as I'm concerned.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Keller is willing to make a prediction — very soon someone else will upload another video that forces the country to be asking these same questions again.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2017 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Murder+Video+Again+Raises+Questions+About+How+Facebook+Handles+Content&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>",
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"slug": "facebooks-reveals-plan-to-draw-you-in-but-no-details-on-handling",
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"content": "\u003cp>Facebook’s CEO gave a public address on Tuesday in Silicon Valley, laying out the company’s grand plan for the next year. Mark Zuckerberg provided dazzling details about how Facebook will use cameras, like the ones on our phones, to draw us deeper into digital life — and zero details about how Facebook will address growing safety concerns online.\u003c/p>\n\u003cp>He was speaking at \u003ca href=\"https://www.fbf8.com/\">F8\u003c/a>. In tech land, that stands for the Facebook Developer Conference, which brings together thousands of people who make apps for Facebook and build other tools for the platform.\u003c/p>\n\u003cp>Though, for the rest of the world, F8 might be a reference to \u003cem>The Fast and The Furious\u003c/em>. Zuckerberg spent the first few minutes of his address making geeky jokes about it and laughing at his own jokes.\u003c/p>\n\u003cp>“While \u003cem>Fast and Furious\u003c/em>‘ tagline is ‘never give up on family,’ ours is similar: Never give up on the family of apps,” he said, chuckling.\u003c/p>\n\u003cp>And then, once that was out of his system, the 32-year-old CEO pivoted to what seemed like a more serious, timely place. “Last month I wrote a letter on building community. I have it here.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The large screen projected his \u003ca href=\"https://www.facebook.com/notes/mark-zuckerberg/building-global-community/10154544292806634/\">manifesto\u003c/a>, which he published in February, about how broken the human social fabric is and how Facebook could solve that by connecting us. But Zuckerberg acknowledged that human beings are complicated, and being connected is not an unconditional good.\u003c/p>\n\u003cp>“We have a lot more to do here. And we’re reminded of this, this week, by the tragedy in Cleveland,” Zuckerberg said. He expressed condolences to the loved ones of Robert Godwin Sr., whose murder was broadcast on Facebook. “And we have a lot of work. And we will keep doing all we can to prevent tragedies like this from happening,” Zuckerberg said.\u003c/p>\n\u003cp>It sounded as if Zuckerberg were about to lay out for his audience — the people helping to build his platform — what they all need to take seriously: That people sometimes hijack the app to broadcast gratuitous violence, to wage propaganda wars with “fake news,” to bully and to hate.\u003c/p>\n\u003cp>But that’s not what he did. Instead he pivoted again, abruptly, to a radical vision for how Facebook will move us from the two-dimensional news feed to vibrant 3-D imaginary worlds. “Think about, if your daughter is a big Harry Potter fan, for her birthday you can change your home into Hogwarts.”\u003c/p>\n\u003cp>The world learned about “augmented reality” through the \u003ca href=\"http://www.npr.org/sections/alltechconsidered/2016/07/11/485551781/pokemon-go-is-catching-us-all-in-unexpected-ways\">Pokémon Go\u003c/a> craze. Now Facebook wants to take that craze and turn it into a sustained global movement.\u003c/p>\n\u003cp>The company plans to use smartphone cameras and virtual reality headsets to create 3-D digital spaces all around us. Instead of seeing a real painting, for example, you could don a headset and stare at a blank wall to gaze upon imaginary art. Your kids could wear goggles at breakfast, and see fun little sharks swimming around the bowl of Cheerios. Or say you wake up for your morning coffee. “You can add a second coffee mug so it looks like you’re not having breakfast alone,” Zuckerberg said.\u003c/p>\n\u003cp>He told the audience to imagine tapping on a virtual wine bottle, “and you can add an information card that shows what the vintage of the wine is and what the rating is and maybe where to get it and maybe in the future even a link to buy it.”\u003c/p>\n\u003cp>In the imaginary world, the possibilities — creative and commercial — are endless.\u003c/p>\n\u003cp>The company is releasing an initial version of “\u003ca href=\"https://www.facebook.com/spaces\">Facebook Spaces\u003c/a>,” a new virtual reality app that lets you hang out with your Facebook friends in VR as 3-D cartoon characters, or avatars. Facebook VR guru Rachel Rubin Franklin explained onstage: The company is using artificial intelligence to suggest how you should look. Though you have the final word, of course. “You can add glasses or facial hair. You can change your eye and hair color,” she explained.\u003c/p>\n\u003cp>When you step back and take in this Facebook keynote, it appears Zuckerberg (and his leadership) are, like the best engineers, deeply excited about the new worlds they can build, but also deeply unsure about how to govern these worlds.\u003c/p>\n\u003cp>Virtual and augmented reality apps are not new. But Ryan Pamplin, vice president of sales at augmented reality company Meta, says in an email that Facebook is “uniquely positioned” to take them from the gamer community to the mainstream.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>He writes: “If you believe Facebook has good intentions and will properly protect user privacy, it’s exciting. If you don’t, then it’s a scary step towards a dystopian future.”\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Facebook’s CEO gave a public address on Tuesday in Silicon Valley, laying out the company’s grand plan for the next year. Mark Zuckerberg provided dazzling details about how Facebook will use cameras, like the ones on our phones, to draw us deeper into digital life — and zero details about how Facebook will address growing safety concerns online.\u003c/p>\n\u003cp>He was speaking at \u003ca href=\"https://www.fbf8.com/\">F8\u003c/a>. In tech land, that stands for the Facebook Developer Conference, which brings together thousands of people who make apps for Facebook and build other tools for the platform.\u003c/p>\n\u003cp>Though, for the rest of the world, F8 might be a reference to \u003cem>The Fast and The Furious\u003c/em>. Zuckerberg spent the first few minutes of his address making geeky jokes about it and laughing at his own jokes.\u003c/p>\n\u003cp>“While \u003cem>Fast and Furious\u003c/em>‘ tagline is ‘never give up on family,’ ours is similar: Never give up on the family of apps,” he said, chuckling.\u003c/p>\n\u003cp>And then, once that was out of his system, the 32-year-old CEO pivoted to what seemed like a more serious, timely place. “Last month I wrote a letter on building community. I have it here.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The large screen projected his \u003ca href=\"https://www.facebook.com/notes/mark-zuckerberg/building-global-community/10154544292806634/\">manifesto\u003c/a>, which he published in February, about how broken the human social fabric is and how Facebook could solve that by connecting us. But Zuckerberg acknowledged that human beings are complicated, and being connected is not an unconditional good.\u003c/p>\n\u003cp>“We have a lot more to do here. And we’re reminded of this, this week, by the tragedy in Cleveland,” Zuckerberg said. He expressed condolences to the loved ones of Robert Godwin Sr., whose murder was broadcast on Facebook. “And we have a lot of work. And we will keep doing all we can to prevent tragedies like this from happening,” Zuckerberg said.\u003c/p>\n\u003cp>It sounded as if Zuckerberg were about to lay out for his audience — the people helping to build his platform — what they all need to take seriously: That people sometimes hijack the app to broadcast gratuitous violence, to wage propaganda wars with “fake news,” to bully and to hate.\u003c/p>\n\u003cp>But that’s not what he did. Instead he pivoted again, abruptly, to a radical vision for how Facebook will move us from the two-dimensional news feed to vibrant 3-D imaginary worlds. “Think about, if your daughter is a big Harry Potter fan, for her birthday you can change your home into Hogwarts.”\u003c/p>\n\u003cp>The world learned about “augmented reality” through the \u003ca href=\"http://www.npr.org/sections/alltechconsidered/2016/07/11/485551781/pokemon-go-is-catching-us-all-in-unexpected-ways\">Pokémon Go\u003c/a> craze. Now Facebook wants to take that craze and turn it into a sustained global movement.\u003c/p>\n\u003cp>The company plans to use smartphone cameras and virtual reality headsets to create 3-D digital spaces all around us. Instead of seeing a real painting, for example, you could don a headset and stare at a blank wall to gaze upon imaginary art. Your kids could wear goggles at breakfast, and see fun little sharks swimming around the bowl of Cheerios. Or say you wake up for your morning coffee. “You can add a second coffee mug so it looks like you’re not having breakfast alone,” Zuckerberg said.\u003c/p>\n\u003cp>He told the audience to imagine tapping on a virtual wine bottle, “and you can add an information card that shows what the vintage of the wine is and what the rating is and maybe where to get it and maybe in the future even a link to buy it.”\u003c/p>\n\u003cp>In the imaginary world, the possibilities — creative and commercial — are endless.\u003c/p>\n\u003cp>The company is releasing an initial version of “\u003ca href=\"https://www.facebook.com/spaces\">Facebook Spaces\u003c/a>,” a new virtual reality app that lets you hang out with your Facebook friends in VR as 3-D cartoon characters, or avatars. Facebook VR guru Rachel Rubin Franklin explained onstage: The company is using artificial intelligence to suggest how you should look. Though you have the final word, of course. “You can add glasses or facial hair. You can change your eye and hair color,” she explained.\u003c/p>\n\u003cp>When you step back and take in this Facebook keynote, it appears Zuckerberg (and his leadership) are, like the best engineers, deeply excited about the new worlds they can build, but also deeply unsure about how to govern these worlds.\u003c/p>\n\u003cp>Virtual and augmented reality apps are not new. But Ryan Pamplin, vice president of sales at augmented reality company Meta, says in an email that Facebook is “uniquely positioned” to take them from the gamer community to the mainstream.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>He writes: “If you believe Facebook has good intentions and will properly protect user privacy, it’s exciting. If you don’t, then it’s a scary step towards a dystopian future.”\u003c/p>\n\n\u003c/div>\u003c/p>",
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"disqusTitle": "Facebook's Zuckerberg Pushes Globalization as Some U.S. Leaders Turn Inward",
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"content": "\u003cp>\u003cspan style=\"font-weight: 400\">Facebook’s Mark Zuckerberg is affirming his commitment to globalization at a time when that \u003c/span>\u003cspan style=\"font-weight: 400\">ideology is coming under fire in the \u003c/span>\u003cspan style=\"font-weight: 400\">U.S. and some European countries. \u003c/span>\u003c/p>\n\u003cp>“Our greatest opportunities are now global,” Zuckerberg \u003ca href=\"https://www.facebook.com/notes/mark-zuckerberg/building-global-community/10103508221158471/\">wrote in a 5,800-word post on the social network\u003c/a>. “Our greatest challenges also need global responses — like ending terrorism, fighting climate change, and preventing pandemics. Progress now requires humanity coming together not just as cities or nations, but also as a global community.”\u003c/p>\n\u003cp>Zuckerberg’s Thursday post doesn’t name President Trump or the rise of white nationalism and anti-immigration attitudes in the United States. In an interview with \u003ca href=\"http://www.recode.net/2017/2/16/14637928/facebook-mark-zuckerberg-manifesto-kara-swisher\">Recode\u003c/a>, he said he’d been mulling over the ideas for a while. But there’s no denying that current events were a motivator.\u003c/p>\n\u003cp>“In times like these, the most important thing we at Facebook can do is develop the social infrastructure to give people the power to build a global community that works for all of us,” Zuckerberg wrote in his post.\u003c/p>\n\u003cp>The mission of creating a global community, or “\u003ca href=\"https://www.cnet.com/news/what-does-facebooks-cult-insignia-really-signify/\">making the world more open and connected,\u003c/a>” has been Facebook’s foundation. It’s an idea that Zuckerberg noted wasn’t controversial when the social network started more than a decade ago. Of course that’s changed, with nationalism and anti-globalization sentiments on the rise in the U.S. and Europe.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Zuckerberg is getting kudos for his positions — being \"\u003ca href=\"http://www.recode.net/2017/2/16/14637928/facebook-mark-zuckerberg-manifesto-kara-swisher\">woke\u003c/a>\" — and realizing the immense social power Facebook yields, especially in news. \u003ca href=\"http://www.journalism.org/2016/05/26/news-use-across-social-media-platforms-2016/\">A majority of American adults get their news from Facebook\u003c/a>, according to the Pew Research Center. And Facebook has arguably been key to the success of movements like #blacklivesmatter and the recent Women’s March.\u003c/p>\n\u003cp>But Zuckerberg’s post also displays the naiveté for which Silicon Valley companies routinely get slammed. That is, there’s been a magical thinking that access to information, connecting people and making consumption clickable, in and of themselves, will make the world a better place.\u003c/p>\n\u003cp>In his open letter, Zuckerberg also outlined several other current social problems that Facebook will help solve. Among them: building a supportive and civic-minded community, as well as tackling fake news.\u003c/p>\n\u003cp>Facebook has acknowledged fake news on its platform as a problem and has partnered with fact-checkers to try to filter it out.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>“Accuracy of information is very important,” Zuckerberg wrote. “We know there is misinformation and even outright hoax content on Facebook, and we take this very seriously. We've made progress fighting hoaxes the way we fight spam, but we have more work to do.”\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cspan style=\"font-weight: 400\">Facebook’s Mark Zuckerberg is affirming his commitment to globalization at a time when that \u003c/span>\u003cspan style=\"font-weight: 400\">ideology is coming under fire in the \u003c/span>\u003cspan style=\"font-weight: 400\">U.S. and some European countries. \u003c/span>\u003c/p>\n\u003cp>“Our greatest opportunities are now global,” Zuckerberg \u003ca href=\"https://www.facebook.com/notes/mark-zuckerberg/building-global-community/10103508221158471/\">wrote in a 5,800-word post on the social network\u003c/a>. “Our greatest challenges also need global responses — like ending terrorism, fighting climate change, and preventing pandemics. Progress now requires humanity coming together not just as cities or nations, but also as a global community.”\u003c/p>\n\u003cp>Zuckerberg’s Thursday post doesn’t name President Trump or the rise of white nationalism and anti-immigration attitudes in the United States. In an interview with \u003ca href=\"http://www.recode.net/2017/2/16/14637928/facebook-mark-zuckerberg-manifesto-kara-swisher\">Recode\u003c/a>, he said he’d been mulling over the ideas for a while. But there’s no denying that current events were a motivator.\u003c/p>\n\u003cp>“In times like these, the most important thing we at Facebook can do is develop the social infrastructure to give people the power to build a global community that works for all of us,” Zuckerberg wrote in his post.\u003c/p>\n\u003cp>The mission of creating a global community, or “\u003ca href=\"https://www.cnet.com/news/what-does-facebooks-cult-insignia-really-signify/\">making the world more open and connected,\u003c/a>” has been Facebook’s foundation. It’s an idea that Zuckerberg noted wasn’t controversial when the social network started more than a decade ago. Of course that’s changed, with nationalism and anti-globalization sentiments on the rise in the U.S. and Europe.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Zuckerberg is getting kudos for his positions — being \"\u003ca href=\"http://www.recode.net/2017/2/16/14637928/facebook-mark-zuckerberg-manifesto-kara-swisher\">woke\u003c/a>\" — and realizing the immense social power Facebook yields, especially in news. \u003ca href=\"http://www.journalism.org/2016/05/26/news-use-across-social-media-platforms-2016/\">A majority of American adults get their news from Facebook\u003c/a>, according to the Pew Research Center. And Facebook has arguably been key to the success of movements like #blacklivesmatter and the recent Women’s March.\u003c/p>\n\u003cp>But Zuckerberg’s post also displays the naiveté for which Silicon Valley companies routinely get slammed. That is, there’s been a magical thinking that access to information, connecting people and making consumption clickable, in and of themselves, will make the world a better place.\u003c/p>\n\u003cp>In his open letter, Zuckerberg also outlined several other current social problems that Facebook will help solve. Among them: building a supportive and civic-minded community, as well as tackling fake news.\u003c/p>\n\u003cp>Facebook has acknowledged fake news on its platform as a problem and has partnered with fact-checkers to try to filter it out.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>“Accuracy of information is very important,” Zuckerberg wrote. “We know there is misinformation and even outright hoax content on Facebook, and we take this very seriously. We've made progress fighting hoaxes the way we fight spam, but we have more work to do.”\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>Facebook CEO Mark Zuckerberg is three years into his second big investment in education reform, after his first investment of $100 million in Newark public schools was \u003ca href=\"http://www.nytimes.com/2015/08/27/business/dealbook/the-melting-of-mark-zuckerbergs-donation-to-newark-schools.html?_r=0\">widely criticized as being a waste of money\u003c/a>. He’s given $120 million to invest in Bay Area schools, but this time he’s choosing to work with programs already claiming success. One is a Bay Area-based network of charter schools called \u003ca href=\"http://summitps.org/schools/california\">Summit\u003c/a> that says it’s redefining how teachers teach.\u003c/p>\n\u003cp>Summit founder Diane Tavenner founded the first school in Redwood City in 2003 after spending 10 years as a teacher. After having grown up in a poor town near Lake Tahoe and seeing many of her classmates not graduate from high school, she wanted to create a school where students would be engaged in their learning and finish successfully.\u003c/p>\n\u003cp>Her idea was to create a program where students meet grade-level goals, but manage their own time and learn lessons to hit those goals -- basically taking tests and completing projects when they feel ready.\u003c/p>\n\u003cp>“Personalized learning, at its heart, is about a student owning and driving their own learning,\" Tavenner explains. \"And connecting their future to what they’re doing every day.\"\u003c/p>\n\u003cp>It was a fresh idea, but it started out with a low technology threshold to support it.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“Over the years we got better and technology got better. Those Word docs became PDFs and then Google Docs,\" she says.\u003c/p>\n\u003cp>At first, Summit teachers were personalizing learning the old-fashioned way -- using worksheets to keep track of students' progress.\u003c/p>\n\u003cp>As her charter network expanded from its single Redwood City location to more locations in California and Washington, they needed a better way to share data. In 2012, she hired an engineer to create a platform all her schools could use -- students, teachers and parents alike, from anywhere.\u003c/p>\n\u003cp>Then in 2014, lightning struck. Mark Zuckerberg showed up to tour a Summit school.\u003c/p>\n\u003cp>“Mark said to me, 'Can I meet your engineering team?' And I said ‘Oh, sure, here’s Sam,’ and he said, 'Just one?' \" Tavenner recalls. “And he said, ‘What you’re doing is really important, and I’d love to help you. What Facebook does well is engineering, so how about we give you some engineering support so you can make this better?’ ”\u003c/p>\n\u003cfigure id=\"attachment_11233195\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/12/IMG_1493-800x600.jpg\">\u003cimg class=\"size-medium wp-image-11233195\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/12/IMG_1493-800x600-800x600.jpg\" alt=\"Students mill about the atrium of Summit Prep in Redwood City.\" width=\"800\" height=\"600\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/12/IMG_1493-800x600.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/IMG_1493-800x600-160x120.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/IMG_1493-800x600-240x180.jpg 240w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/IMG_1493-800x600-375x281.jpg 375w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/IMG_1493-800x600-520x390.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Students mill about the atrium of Summit Prep in Redwood City. \u003ccite>(Sarah Tan/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Zuckerberg put a team of engineers to work inside Summit. Today, the schools can process student data on the spot. Teachers get up-to-the-minute feedback about how quickly students are learning, and they can also talk directly to the engineers about how they’d like the program shaped to better meet their classroom needs.\u003c/p>\n\u003cp>\u003cstrong>In National Rollout, One Size Does Not Fit All\u003c/strong>\u003c/p>\n\u003cp>Today, more than 100 schools across the country use the Facebook-Summit platform free of cost. Oakland Urban Promise Academy is one of those schools.\u003c/p>\n\u003cp>Veteran Oakland teacher Lisa Hiltbrand said the program has given her more time to respond individually to students, but it hasn’t been without problems.\u003c/p>\n\u003cp>\"The majority of our students are second-language learners, and many of them are reading multiple years below grade level,” Hiltbrand says. “So we’ve had to do a lot of modification around that.”\u003c/p>\n\u003cp>For students, the program can take some getting used to. Edgar Anaya is a senior at a Summit school in Redwood City who has been working in Summit’s personalized learning setting for three years.\u003c/p>\n\u003cp>“In middle school, my teacher kind of told me what to do. There was always that guidance there. Transitioning to Summit, it was more on me to do my work,” Anaya says. \"I was falling behind, and it wasn’t really anyone’s fault but mine.”\u003c/p>\n\u003cp>He adds that he will definitely continue to use the skills he’s learned at Summit after he graduates.\u003c/p>\n\u003cp>“Next year, I’ll be a freshman in college, and I think it’s a great way to hold myself accountable, focus my learning on what I want,” he says.\u003c/p>\n\u003cp>Facebook isn’t the only company helping schools develop programs to connect parents, students and teachers. Companies like Blackboard and Khan Academy offer ways for students to learn online at their own pace, and also give teachers and parents a way to check in on a student’s progress. Some charge schools to use their platform; some don't.\u003c/p>\n\u003cp>\u003cstrong>Critics Worry About Student Data Mining\u003c/strong>\u003c/p>\n\u003cp>Michael Feldstein, an education technology consultant at MindWires Consulting, says the term “personalized learning\" is overhyped.\u003c/p>\n\u003cp>“The first thing you need to understand about the industry is 'personalized learning' is a marketing term,” he says.\u003c/p>\n\u003cp>He adds that although Facebook’s intentions with Summit seem well-meaning, the program does collect a lot of data about students.\u003c/p>\n\u003cp>“It’s important with any system like this to have a very clear, legally binding understanding of what will and will not happen with that data. And it’s even more important where the company’s motivation isn’t clear,” Feldstein says.\u003c/p>\n\u003cp>His business partner, Phil Hill, likewise cautions people against thinking of\u003ca href=\"https://www.summitlearning.org/\"> the Facebook-Summit platform\u003c/a>, or any personalized learning platform, as a silver bullet.\u003c/p>\n\u003cp>“Technology shows a lot of promise: real opportunity, real need,” Hill says of classrooms today. But the technology should serve the needs of excellent teachers. “This isn’t magic technology, it’s technology enabling teaching.”\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>While both agree that they believe Facebook’s venture with Summit is philanthropic at the moment, they say it’s good to keep a healthy amount of skepticism as this new education platform is rolled out across the country.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Facebook CEO Mark Zuckerberg is three years into his second big investment in education reform, after his first investment of $100 million in Newark public schools was \u003ca href=\"http://www.nytimes.com/2015/08/27/business/dealbook/the-melting-of-mark-zuckerbergs-donation-to-newark-schools.html?_r=0\">widely criticized as being a waste of money\u003c/a>. He’s given $120 million to invest in Bay Area schools, but this time he’s choosing to work with programs already claiming success. One is a Bay Area-based network of charter schools called \u003ca href=\"http://summitps.org/schools/california\">Summit\u003c/a> that says it’s redefining how teachers teach.\u003c/p>\n\u003cp>Summit founder Diane Tavenner founded the first school in Redwood City in 2003 after spending 10 years as a teacher. After having grown up in a poor town near Lake Tahoe and seeing many of her classmates not graduate from high school, she wanted to create a school where students would be engaged in their learning and finish successfully.\u003c/p>\n\u003cp>Her idea was to create a program where students meet grade-level goals, but manage their own time and learn lessons to hit those goals -- basically taking tests and completing projects when they feel ready.\u003c/p>\n\u003cp>“Personalized learning, at its heart, is about a student owning and driving their own learning,\" Tavenner explains. \"And connecting their future to what they’re doing every day.\"\u003c/p>\n\u003cp>It was a fresh idea, but it started out with a low technology threshold to support it.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“Over the years we got better and technology got better. Those Word docs became PDFs and then Google Docs,\" she says.\u003c/p>\n\u003cp>At first, Summit teachers were personalizing learning the old-fashioned way -- using worksheets to keep track of students' progress.\u003c/p>\n\u003cp>As her charter network expanded from its single Redwood City location to more locations in California and Washington, they needed a better way to share data. In 2012, she hired an engineer to create a platform all her schools could use -- students, teachers and parents alike, from anywhere.\u003c/p>\n\u003cp>Then in 2014, lightning struck. Mark Zuckerberg showed up to tour a Summit school.\u003c/p>\n\u003cp>“Mark said to me, 'Can I meet your engineering team?' And I said ‘Oh, sure, here’s Sam,’ and he said, 'Just one?' \" Tavenner recalls. “And he said, ‘What you’re doing is really important, and I’d love to help you. What Facebook does well is engineering, so how about we give you some engineering support so you can make this better?’ ”\u003c/p>\n\u003cfigure id=\"attachment_11233195\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/12/IMG_1493-800x600.jpg\">\u003cimg class=\"size-medium wp-image-11233195\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/12/IMG_1493-800x600-800x600.jpg\" alt=\"Students mill about the atrium of Summit Prep in Redwood City.\" width=\"800\" height=\"600\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/12/IMG_1493-800x600.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/IMG_1493-800x600-160x120.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/IMG_1493-800x600-240x180.jpg 240w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/IMG_1493-800x600-375x281.jpg 375w, https://ww2.kqed.org/app/uploads/sites/10/2016/12/IMG_1493-800x600-520x390.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Students mill about the atrium of Summit Prep in Redwood City. \u003ccite>(Sarah Tan/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Zuckerberg put a team of engineers to work inside Summit. Today, the schools can process student data on the spot. Teachers get up-to-the-minute feedback about how quickly students are learning, and they can also talk directly to the engineers about how they’d like the program shaped to better meet their classroom needs.\u003c/p>\n\u003cp>\u003cstrong>In National Rollout, One Size Does Not Fit All\u003c/strong>\u003c/p>\n\u003cp>Today, more than 100 schools across the country use the Facebook-Summit platform free of cost. Oakland Urban Promise Academy is one of those schools.\u003c/p>\n\u003cp>Veteran Oakland teacher Lisa Hiltbrand said the program has given her more time to respond individually to students, but it hasn’t been without problems.\u003c/p>\n\u003cp>\"The majority of our students are second-language learners, and many of them are reading multiple years below grade level,” Hiltbrand says. “So we’ve had to do a lot of modification around that.”\u003c/p>\n\u003cp>For students, the program can take some getting used to. Edgar Anaya is a senior at a Summit school in Redwood City who has been working in Summit’s personalized learning setting for three years.\u003c/p>\n\u003cp>“In middle school, my teacher kind of told me what to do. There was always that guidance there. Transitioning to Summit, it was more on me to do my work,” Anaya says. \"I was falling behind, and it wasn’t really anyone’s fault but mine.”\u003c/p>\n\u003cp>He adds that he will definitely continue to use the skills he’s learned at Summit after he graduates.\u003c/p>\n\u003cp>“Next year, I’ll be a freshman in college, and I think it’s a great way to hold myself accountable, focus my learning on what I want,” he says.\u003c/p>\n\u003cp>Facebook isn’t the only company helping schools develop programs to connect parents, students and teachers. Companies like Blackboard and Khan Academy offer ways for students to learn online at their own pace, and also give teachers and parents a way to check in on a student’s progress. Some charge schools to use their platform; some don't.\u003c/p>\n\u003cp>\u003cstrong>Critics Worry About Student Data Mining\u003c/strong>\u003c/p>\n\u003cp>Michael Feldstein, an education technology consultant at MindWires Consulting, says the term “personalized learning\" is overhyped.\u003c/p>\n\u003cp>“The first thing you need to understand about the industry is 'personalized learning' is a marketing term,” he says.\u003c/p>\n\u003cp>He adds that although Facebook’s intentions with Summit seem well-meaning, the program does collect a lot of data about students.\u003c/p>\n\u003cp>“It’s important with any system like this to have a very clear, legally binding understanding of what will and will not happen with that data. And it’s even more important where the company’s motivation isn’t clear,” Feldstein says.\u003c/p>\n\u003cp>His business partner, Phil Hill, likewise cautions people against thinking of\u003ca href=\"https://www.summitlearning.org/\"> the Facebook-Summit platform\u003c/a>, or any personalized learning platform, as a silver bullet.\u003c/p>\n\u003cp>“Technology shows a lot of promise: real opportunity, real need,” Hill says of classrooms today. But the technology should serve the needs of excellent teachers. “This isn’t magic technology, it’s technology enabling teaching.”\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>While both agree that they believe Facebook’s venture with Summit is philanthropic at the moment, they say it’s good to keep a healthy amount of skepticism as this new education platform is rolled out across the country.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"slug": "from-hate-speech-to-fake-news-the-content-crisis-facing-mark-zuckerberg",
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"content": "\u003cp>\u003cem>\u003cstrong>Editor’s Note:\u003c/strong> This story contains images and language that some readers may find disturbing.\u003c/em>\u003c/p>\n\u003cp>Mark Zuckerberg — one of the most insightful, adept leaders in the business world — has a problem. It’s a problem he has been slow to acknowledge, even though it has become more apparent by the day.\u003c/p>\n\u003cp>Several current and former Facebook employees tell NPR there is a lot of internal turmoil about how the platform does and doesn’t censor content that users find offensive. And outside Facebook, the public is regularly confounded by the company’s decisions — around controversial posts and around fake news.\u003c/p>\n\u003cp>(Did \u003ca href=\"http://www.snopes.com/pope-francis-donald-trump-endorsement/\">Pope Francis really endorse\u003c/a> Donald Trump? Does Hillary Clinton really have a \u003ca href=\"http://eaglerising.com/36880/a-hillary-clinton-administration-may-be-entirely-run-by-a-figurehead/\">body double\u003c/a>?)\u003c/p>\n\u003cp>Behind whatever the controversy of the moment happens to be, there’s a deep-seated problem. The problem is this: At age 19, the then-boy genius started a social network that was basically a tech-savvy way to \u003ca href=\"https://www.theguardian.com/technology/2007/jul/25/media.newmedia\">check out classmates\u003c/a> in school. Then, over the course of 12 years, he made some very strategic decisions that have morphed Facebook into the most powerful distributor on Earth — the new front page of the news for \u003ca href=\"https://newsroom.fb.com/company-info/\">more than 1 billion\u003c/a> people every day. But Zuckerberg didn’t sign up to head a media company — as in, one that has to make editorial judgments.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" src=\"https://www.npr.org/player/embed/495827410/502402451\" width=\"100%\" height=\"290\" frameborder=\"0\" scrolling=\"no\" title=\"NPR embedded audio player\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>He and his team have made a very complex set of contradictory rules — a bias toward restricted speech for regular users, and toward free speech for “news” (real or fake). And the company relies on a sprawling army of subcontractors to enforce the rules. People involved in trying to make it work say they’re in way over their heads. As one employee put it, “We started out of a college dorm. I mean, c’mon, we’re Facebook. We never wanted to deal with this s***.”\u003c/p>\n\u003cp>\u003cstrong>Subcontractors running the show\u003c/strong>\u003c/p>\n\u003cp>NPR got the official version of how the company censors and leaves up content this summer when Facebook’s head of policy, Monika Bickert, agreed to a phone interview. We spoke with 10 current and former employees total, on the record and on background, for this investigation.\u003c/p>\n\u003cp>It’s hard to remember this sometimes, but Facebook has never claimed to be a free-speech platform. The company is trying to create a safe space where, unlike on Twitter, people can share without being trolled or shamed. Bickert is in charge of setting the content policies. The \u003ca href=\"https://www.facebook.com/communitystandards\">Community Standards\u003c/a>, which are posted online, are the rules for everyday users.\u003c/p>\n\u003cp>She explained that when a user reports a piece of content that might be offensive, the company exercises its power to censor with precision.\u003c/p>\n\u003cp>[contextly_sidebar id=”rW0OoouzHwixJ3pMYhx8Zi9oUCslrao5″]\u003c/p>\n\u003cp>“Context is so important. It’s critical when we are looking to determine whether or not something is hate speech, or a credible threat of violence,” she said. “We look at how a specific person shared a specific post or word or photo to Facebook. So we’re looking to see why did this particular share happen on Facebook? Why did this particular post happen?”\u003c/p>\n\u003cp>However, three of Bickert’s former colleagues tell a very different story of how Facebook deals with controversial content. They and others declined to be named for fear of job repercussions (at Facebook or at their current employers, also internet companies), but their descriptions are consistent with each other.\u003c/p>\n\u003cp>When a user flags a post on Facebook — whether it’s a picture, video or text post — it goes to a little-known division called the “community operations team.”\u003c/p>\n\u003caside class=\"pullquote alignright\">‘You have to use judgment, in a system that doesn’t give you the time to make a real judgment.’\u003c/aside>\n\u003cp>In 2010, the sources say, the team had a couple hundred workers in five countries. Facebook found it needed more hands on deck. After trying crowdsourcing solutions like CrowdFlower, the company turned to the consulting firm Accenture to put together a dedicated team of subcontractors. Sources say the team is now several thousand people, with some of the largest offices in Manila, the Philippines, and Warsaw, Poland.\u003c/p>\n\u003cp>Current and former employees of Facebook say that they’ve observed these subcontractors in action; that they are told to go fast — very fast; that they’re evaluated on speed; and that on average, a worker makes a decision about a piece of flagged content once every 10 seconds.\u003c/p>\n\u003cp>Let’s do a back-of-the-envelope calculation. Say a worker is doing an eight-hour shift, at the rate of one post per 10 seconds. That means they’re clearing 2,880 posts a day per person. When NPR ran these numbers by current and former employees, they said that sounds reasonable.\u003c/p>\n\u003cp>A Facebook spokesperson says response times vary widely, depending on what is being reported; that the vast majority of flagged content is not removed; and that the numbers are off. Facebook did not provide alternative numbers.\u003c/p>\n\u003cp>[contextly_sidebar id=”GHUFwakLngKMdaqXezKhADivYvtrrydc”]\u003c/p>\n\u003cp>If the sources — who have firsthand knowledge and spoke separately with NPR — are correct, then this may be the biggest editing — aka censorship — operation in the history of media. All the while, Facebook leaders insist they’re just running a “platform,” free of human judgment.\u003c/p>\n\u003cp>A person who worked on this area of “content management” for Facebook (as an employee, not a subcontractor) says most of the content you see falls neatly into categories that don’t need deep reflection: “That’s an erect penis. Check.” So it’s not like the workers are analyzing every single one in detail.\u003c/p>\n\u003cp>The problem is that simple and complex items all go into the same big pile. So, the source says, “you go on autopilot” and don’t realize when “you have to use judgment, in a system that doesn’t give you the time to make a real judgment.”\u003c/p>\n\u003cp>A classic case is something like “Becky looks pregnant.” It could be cyberbullying or a compliment. The subcontractor “pretty much tosses a coin,” the source says.\u003c/p>\n\u003cp>Here’s another huge barrier. Because of privacy laws and technical glitches (such as a post that is truncated to show only part of the conversation), the subcontractors typically don’t get to see the full context — to which Bickert referred so often.\u003c/p>\n\u003cp>\u003cstrong>Frequent errors\u003c/strong>\u003c/p>\n\u003cp>That could be the cause of frequent errors.\u003c/p>\n\u003cp>NPR decided to stress-test the system by flagging nearly 200 posts that could be considered hate speech — specifically, attacks against blacks and against whites in the U.S. We found that Facebook subcontractors were not consistent and made numerous mistakes, including in instances where a user calls for violence.\u003c/p>\n\u003cp>We say they were mistakes because the company changed its position in dozens of instances, removing some and restoring others — either when we flagged it a second time through the automated system or brought it to the attention of Facebook headquarters in Menlo Park.\u003c/p>\n\u003cp>Consider this post:\u003c/p>\n\u003cfigure id=\"attachment_11178624\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11178624\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/11/FBNPR800-800x949.jpg\" alt=\"A comment on this post (indicated by the light gray text) was flagged by NPR. Facebook's subcontractors did not remove the comment, but after being pressed further, a spokesperson said they made a mistake and it should have been removed.\" width=\"800\" height=\"949\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/FBNPR800.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/FBNPR800-160x190.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/FBNPR800-240x285.jpg 240w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/FBNPR800-375x445.jpg 375w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/FBNPR800-520x617.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">A comment on this post (indicated by the light gray text) was flagged by NPR. Facebook’s subcontractors did not remove the comment, but after being pressed further, a spokesperson said they made a mistake and it should have been removed. \u003ccite>(Facebook/Screenshot by NPR)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>One user shares a video of a police officer kicking someone on the ground, and another says they “need to start organizing and sniping these bitches.” This is a call to shoot cops.\u003c/p>\n\u003cp>And it’s occurring in a very specific context: days after \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/07/07/485066807/police-stop-ends-in-black-mans-death-aftermath-is-livestreamed-online-video\">Philando Castile\u003c/a> was shot and killed by an officer (the shooting’s aftermath was live-streamed on Facebook); and in a city in Minnesota that’s just a few miles away from where Castile lay bleeding.\u003c/p>\n\u003cp>The subcontractors did not remove the post. When NPR emailed Facebook headquarters about it, a spokesperson said they made a mistake and the post should have been removed.\u003c/p>\n\u003cp>One source tells NPR that the subcontractor “likely” could not see the full post if just the comment was flagged, could not see the profile of the user or even view the video to which the user was responding — again for privacy or technical reasons.\u003c/p>\n\u003cp>Different projects within Facebook have to compete fiercely for engineering talent, and have to make the case that their to-do list is worth expensive company resources. Two sources say that over the years, it’s been hard to make that case for fixing the editing system.\u003c/p>\n\u003cfigure id=\"attachment_11178627\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11178627\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/11/WLM800-800x574.jpg\" alt=\"Of posts that NPR flagged, this one, with the hashtag #blacklivesdontmatter, was left up erroneously, according to Facebook officials.\" width=\"800\" height=\"574\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/WLM800-800x574.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/WLM800-160x115.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/WLM800-240x172.jpg 240w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/WLM800-375x269.jpg 375w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/WLM800-520x373.jpg 520w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/WLM800.jpg 813w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Of posts that NPR flagged, this one, with the hashtag #blacklivesdontmatter, was left up erroneously, according to Facebook officials. \u003ccite>(Facebook/Screenshot by NPR)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>NPR shared many posts with the company to get specific feedback on why something stayed up or was taken down. This post, with the hashtag #blacklivesdontmatter, was left up. The spokesperson says it should have been removed, but the reviewer’s perspective is not the same as a regular Facebook user; and because the company is protecting privacy, reviewers don’t have access to everything, which \u003cem>can\u003c/em> affect their judgments. Also, the spokesperson says, reviewers don’t have the time a person at Facebook headquarters or at NPR may have to make a decision.\u003c/p>\n\u003cp>Another spokesperson notes that just because the reviewer has a limited view does not mean Bickert’s description is incorrect — that the two versions of the process are not mutually exclusive.\u003c/p>\n\u003cp>\u003cstrong>A restrictive platform\u003c/strong>\u003c/p>\n\u003cp>NPR also finds, interestingly, that Facebook can be strict.\u003c/p>\n\u003cp>Think of it this way. Every media outlet has its own culture and voice. If \u003cem>The New York Times \u003c/em>is urban liberal, Fox News is conservative, and Playboy is racy, you could say Facebook aspires to be nice — a global brand that’s as easy to swallow as Coca-Cola. (In this provocative \u003ca href=\"http://shorensteincenter.org/jeffrey-rosen-future-of-free-speech-in-a-digital-world/\">talk at Harvard’s Shorenstein Center\u003c/a>, law professor and author Jeffrey Rosen says Facebook favors “civility” over “liberty.”)\u003c/p>\n\u003cp>The bias is evident in these real-life examples:\u003c/p>\n\u003cfigure id=\"attachment_11178629\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11178629\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85-800x428.jpg\" alt=\"One example of a Facebook post that was flagged where racial slurs were used.\" width=\"800\" height=\"428\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85-800x428.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85-160x86.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85-240x128.jpg 240w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85-375x201.jpg 375w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85-520x278.jpg 520w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85-280x150.jpg 280w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85.jpg 888w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">One example of a Facebook post that was flagged where racial slurs were used. \u003ccite>(Facebook/Screenshot by NPR)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cfigure id=\"attachment_11178632\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11178632\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/11/SadisticCap-800x301.jpg\" alt=\"A second example of a Facebook post that was flagged where racial slurs were used.\" width=\"800\" height=\"301\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/SadisticCap.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/SadisticCap-160x60.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/SadisticCap-240x90.jpg 240w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/SadisticCap-375x141.jpg 375w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/SadisticCap-520x196.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">A second example of a Facebook post that was flagged where racial slurs were used. \u003ccite>(Facebook/Screenshot by NPR)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>NPR asked two newsroom veterans to put themselves in the position of a Facebook content arbiter. We don’t have access to Facebook’s internal guidance on hate speech, so they had to rely on their own judgment and familiarity with Facebook as users.\u003c/p>\n\u003cp>Lynette Clemetson, formerly with NPR and now at the University of Michigan, says of Post 1, “now that’s just dumb.” Post 2, she says, sounds like a “rant.” Chip Mahaney, a former managing editor at a Fox television station, agrees. Both experts venture to guess that the posts are acceptable speech on the platform.\u003c/p>\n\u003cp>To their surprise, they’re not.\u003c/p>\n\u003cp>When NPR flagged the posts, Facebook censors decided to take them down. The spokesperson explains to NPR: It’s OK to use racial slurs when being self-referential. A black person can say things like “my niggers.” But no one can use a slur to attack an individual or group. That’s prohibited. A white person cannot use the word “nigger” to mock or attack blacks. Blacks can’t use “crakkker” (in whatever spelling) to offend whites.\u003c/p>\n\u003cp>\u003cstrong>Wiggle room in pictures\u003c/strong>\u003c/p>\n\u003cp>But there are so many caveats and exceptions — particularly when it comes to interpreting images and videos.\u003c/p>\n\u003cp>Consider this post:\u003c/p>\n\u003cfigure id=\"attachment_11178634\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11178634\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85-800x413.jpg\" alt=\"This image showing a noose, which was flagged by NPR, was not removed. A Facebook spokesperson explains that if the image included a person, a specific victim of a hate crime, then it would be removed.\" width=\"800\" height=\"413\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85-800x413.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85-160x83.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85-960x496.jpg 960w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85-240x124.jpg 240w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85-375x194.jpg 375w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85-520x269.jpg 520w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85.jpg 995w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">This image showing a noose, which was flagged by NPR, was not removed. A Facebook spokesperson explains that if the image included a person, a specific victim of a hate crime, then it would be removed. \u003ccite>(Facebook/Screenshot by NPR)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>This is a noose, the kind used to hang slaves. Beside it is a sign. While the letters are faded, you can make out the words: “Nigger swing set.” It was shared by a user named “White Lives Matter 2.”\u003c/p>\n\u003cp>The news veterans would take it down. Clemetson says it’s not quite a call to violent action, but it’s certainly a reference to past action. “It’s a reference to lynching — and making a joke of lynching.” Mahaney says this is “obviously a pretty difficult picture to look at” and his instinct is, unless there’s a deeper context, “I would say it has no place on here.”\u003c/p>\n\u003cp>Facebook left it up, and stands by that decision.\u003c/p>\n\u003cp>The spokesperson explains this historical reference doesn’t have a human victim clearly depicted. If the image included a person, a specific subject of a hate crime, then it would be removed.\u003c/p>\n\u003cp>The spokesperson also made a claim that has not panned out: that in some situations, like this one, Facebook requires the user who created the page to add their real name to the “about” section. By removing anonymity, the hope is, people will be more thoughtful about what they post.\u003c/p>\n\u003cp>The spokesperson says “White Lives Matter 2” was told to identify him or herself promptly. Yet more than a month after NPR flagged the post, it hadn’t happened — yet another way Facebook’s enforcement mechanism is broken.\u003c/p>\n\u003cp>\u003cstrong>With news, a double standard emerges\u003c/strong>\u003c/p>\n\u003cp>If the user rules weren’t nuanced enough, add to that a new plot line: CEO Zuckerberg decided to forge partnerships with news media to make his social network the most powerful distributor of news on Earth. (Facebook pays NPR and other news organizations to produce live videos for its site.)\u003c/p>\n\u003cp>What Facebook has found in the process is that it’s much harder to censor high-profile newsmakers than it is to censor regular users. As one source says, “Whoever screams the loudest gets our attention. We react.”\u003c/p>\n\u003cp>And that’s making newsworthy content a whole other category.\u003c/p>\n\u003cp>Consider the scandals around “Napalm Girl” and Donald Trump. In the first, Facebook was slammed for not allowing users to share \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/09/493267919/after-facebook-censors-iconic-photo-norwegian-newspaper-pushes-back\">a Pulitzer Prize-winning photo\u003c/a> because it showed child nudity. In the second, Facebook came under criticism for allowing Donald Trump \u003ca href=\"http://www.businessinsider.com/facebook-employees-wanted-to-block-donald-trump-report-2016-10\">to call for a ban on Muslims\u003c/a> coming to the U.S. — what is clearly hate speech under their regular rules, according to two former employees and a current one. One source said, “He hadn’t even won the Republican primary yet. What we decided mattered.”\u003c/p>\n\u003cp>In both cases, the company caved to public pressure and decided to bend the rules. The source says both decisions were “highly controversial” among employees; and they signal that Facebook leadership is feeling pressure to move toward a free-speech standard for news distribution.\u003c/p>\n\u003cp>How to define news is a huge source of controversy — not just with the elections, but with every charged moment. After Trump won, some critics blamed fake news on Facebook for the election’s outcome. (\u003ca href=\"http://www.npr.org/sections/alltechconsidered/2016/11/11/501743684/zuckerberg-denies-fake-news-on-facebook-had-impact-on-the-election\">Zuckerberg dismisses that idea\u003c/a>). After Philando Castile was shot by police, his video disappeared from Facebook. The company says it was “a glitch” and restored it. And the concern over its removal is part of an \u003ca href=\"http://fortune.com/2016/08/05/facebook-video-police/\">ongoing debate\u003c/a> about what police-civilian standoffs should be live-streamed.\u003c/p>\n\u003cp>\u003cstrong>What now?\u003c/strong>\u003c/p>\n\u003cp>Some in Silicon Valley dismiss the criticisms against Facebook as schadenfreude: Just like taxi drivers don’t like Uber, legacy media envies the success of the social platform and enjoys seeing its leadership on the hot seat.\u003c/p>\n\u003cp>A former employee is not so dismissive and says there is a cultural problem, a stubborn blindness at Facebook and other leading internet companies like Twitter. The source says: “The hardest problems these companies face aren’t technological. They are ethical, and there’s not as much rigor in how it’s done.”\u003c/p>\n\u003cp>At a values level, some experts point out, Facebook has to decide if its solution is free speech (the more people post, the more the truth rises), or clear restrictions.\u003c/p>\n\u003cp>And technically, there’s no shortage of ideas about how to fix the process.\u003c/p>\n\u003cp>A former employee says speech is so complex, you can’t expect Facebook to arrive at the same decision each and every time; but you can expect a company that consistently ranks among the 10 most valuable on Earth, by market cap, to put more thought and resources into its censorship machine.\u003c/p>\n\u003cp>The source argues Facebook could afford to make content management regional — have decisions come from the same country in which a post occurs.\u003c/p>\n\u003cp>Speech norms are highly regional. When Facebook first opened its offices in Hyderabad, India, a former employee says, the guidance the reviewers got was to remove sexual content. In a test run, they ended up removing French kissing. Senior management was blown away. The Indian reviewers were doing something Facebook did not expect but which makes perfect sense for local norms.\u003c/p>\n\u003cp>Harvard business professor Ben Edelman says Facebook could invest engineering resources into categorizing the posts. “It makes no sense at all,” he says, that when a piece of content is flagged, it goes into one long line. The company could have the algorithm track what flagged content is getting the most circulation and move that up in the queue, he suggests.\u003c/p>\n\u003cp>Zuckerberg finds himself at the helm of a company that started as a tech company — run by algorithms, free of human judgment, the mythology went. And now he’s just so clearly the CEO of a media company — replete with highly complex rules (What is hate speech anyway?); with double standards (If it’s “news” it stays, if it’s a rant it goes); and with an enforcement mechanism that is set up to fail.\u003c/p>\n\u003cp>\u003cem>Gabriela Mejias and Justina Vasquez contributed reporting to this story.\u003c/em>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>Copyright 2016 NPR. To see more, visit \u003ca href=\"http://www.npr.org/\" target=\"_blank\" rel=\"noopener\">NPR.org\u003c/a>.\u003c/p>\n\n",
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"excerpt": "The Facebook chief has an army of subcontractors making editorial judgments about millions of pieces of content -- like a media company. But the rules they operate by are complex and contradictory.",
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"title": "From Hate Speech to Fake News: the Content Crisis Facing Mark Zuckerberg | KQED",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cem>\u003cstrong>Editor’s Note:\u003c/strong> This story contains images and language that some readers may find disturbing.\u003c/em>\u003c/p>\n\u003cp>Mark Zuckerberg — one of the most insightful, adept leaders in the business world — has a problem. It’s a problem he has been slow to acknowledge, even though it has become more apparent by the day.\u003c/p>\n\u003cp>Several current and former Facebook employees tell NPR there is a lot of internal turmoil about how the platform does and doesn’t censor content that users find offensive. And outside Facebook, the public is regularly confounded by the company’s decisions — around controversial posts and around fake news.\u003c/p>\n\u003cp>(Did \u003ca href=\"http://www.snopes.com/pope-francis-donald-trump-endorsement/\">Pope Francis really endorse\u003c/a> Donald Trump? Does Hillary Clinton really have a \u003ca href=\"http://eaglerising.com/36880/a-hillary-clinton-administration-may-be-entirely-run-by-a-figurehead/\">body double\u003c/a>?)\u003c/p>\n\u003cp>Behind whatever the controversy of the moment happens to be, there’s a deep-seated problem. The problem is this: At age 19, the then-boy genius started a social network that was basically a tech-savvy way to \u003ca href=\"https://www.theguardian.com/technology/2007/jul/25/media.newmedia\">check out classmates\u003c/a> in school. Then, over the course of 12 years, he made some very strategic decisions that have morphed Facebook into the most powerful distributor on Earth — the new front page of the news for \u003ca href=\"https://newsroom.fb.com/company-info/\">more than 1 billion\u003c/a> people every day. But Zuckerberg didn’t sign up to head a media company — as in, one that has to make editorial judgments.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" src=\"https://www.npr.org/player/embed/495827410/502402451\" width=\"100%\" height=\"290\" frameborder=\"0\" scrolling=\"no\" title=\"NPR embedded audio player\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>He and his team have made a very complex set of contradictory rules — a bias toward restricted speech for regular users, and toward free speech for “news” (real or fake). And the company relies on a sprawling army of subcontractors to enforce the rules. People involved in trying to make it work say they’re in way over their heads. As one employee put it, “We started out of a college dorm. I mean, c’mon, we’re Facebook. We never wanted to deal with this s***.”\u003c/p>\n\u003cp>\u003cstrong>Subcontractors running the show\u003c/strong>\u003c/p>\n\u003cp>NPR got the official version of how the company censors and leaves up content this summer when Facebook’s head of policy, Monika Bickert, agreed to a phone interview. We spoke with 10 current and former employees total, on the record and on background, for this investigation.\u003c/p>\n\u003cp>It’s hard to remember this sometimes, but Facebook has never claimed to be a free-speech platform. The company is trying to create a safe space where, unlike on Twitter, people can share without being trolled or shamed. Bickert is in charge of setting the content policies. The \u003ca href=\"https://www.facebook.com/communitystandards\">Community Standards\u003c/a>, which are posted online, are the rules for everyday users.\u003c/p>\n\u003cp>She explained that when a user reports a piece of content that might be offensive, the company exercises its power to censor with precision.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>“Context is so important. It’s critical when we are looking to determine whether or not something is hate speech, or a credible threat of violence,” she said. “We look at how a specific person shared a specific post or word or photo to Facebook. So we’re looking to see why did this particular share happen on Facebook? Why did this particular post happen?”\u003c/p>\n\u003cp>However, three of Bickert’s former colleagues tell a very different story of how Facebook deals with controversial content. They and others declined to be named for fear of job repercussions (at Facebook or at their current employers, also internet companies), but their descriptions are consistent with each other.\u003c/p>\n\u003cp>When a user flags a post on Facebook — whether it’s a picture, video or text post — it goes to a little-known division called the “community operations team.”\u003c/p>\n\u003caside class=\"pullquote alignright\">‘You have to use judgment, in a system that doesn’t give you the time to make a real judgment.’\u003c/aside>\n\u003cp>In 2010, the sources say, the team had a couple hundred workers in five countries. Facebook found it needed more hands on deck. After trying crowdsourcing solutions like CrowdFlower, the company turned to the consulting firm Accenture to put together a dedicated team of subcontractors. Sources say the team is now several thousand people, with some of the largest offices in Manila, the Philippines, and Warsaw, Poland.\u003c/p>\n\u003cp>Current and former employees of Facebook say that they’ve observed these subcontractors in action; that they are told to go fast — very fast; that they’re evaluated on speed; and that on average, a worker makes a decision about a piece of flagged content once every 10 seconds.\u003c/p>\n\u003cp>Let’s do a back-of-the-envelope calculation. Say a worker is doing an eight-hour shift, at the rate of one post per 10 seconds. That means they’re clearing 2,880 posts a day per person. When NPR ran these numbers by current and former employees, they said that sounds reasonable.\u003c/p>\n\u003cp>A Facebook spokesperson says response times vary widely, depending on what is being reported; that the vast majority of flagged content is not removed; and that the numbers are off. Facebook did not provide alternative numbers.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>If the sources — who have firsthand knowledge and spoke separately with NPR — are correct, then this may be the biggest editing — aka censorship — operation in the history of media. All the while, Facebook leaders insist they’re just running a “platform,” free of human judgment.\u003c/p>\n\u003cp>A person who worked on this area of “content management” for Facebook (as an employee, not a subcontractor) says most of the content you see falls neatly into categories that don’t need deep reflection: “That’s an erect penis. Check.” So it’s not like the workers are analyzing every single one in detail.\u003c/p>\n\u003cp>The problem is that simple and complex items all go into the same big pile. So, the source says, “you go on autopilot” and don’t realize when “you have to use judgment, in a system that doesn’t give you the time to make a real judgment.”\u003c/p>\n\u003cp>A classic case is something like “Becky looks pregnant.” It could be cyberbullying or a compliment. The subcontractor “pretty much tosses a coin,” the source says.\u003c/p>\n\u003cp>Here’s another huge barrier. Because of privacy laws and technical glitches (such as a post that is truncated to show only part of the conversation), the subcontractors typically don’t get to see the full context — to which Bickert referred so often.\u003c/p>\n\u003cp>\u003cstrong>Frequent errors\u003c/strong>\u003c/p>\n\u003cp>That could be the cause of frequent errors.\u003c/p>\n\u003cp>NPR decided to stress-test the system by flagging nearly 200 posts that could be considered hate speech — specifically, attacks against blacks and against whites in the U.S. We found that Facebook subcontractors were not consistent and made numerous mistakes, including in instances where a user calls for violence.\u003c/p>\n\u003cp>We say they were mistakes because the company changed its position in dozens of instances, removing some and restoring others — either when we flagged it a second time through the automated system or brought it to the attention of Facebook headquarters in Menlo Park.\u003c/p>\n\u003cp>Consider this post:\u003c/p>\n\u003cfigure id=\"attachment_11178624\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11178624\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/11/FBNPR800-800x949.jpg\" alt=\"A comment on this post (indicated by the light gray text) was flagged by NPR. Facebook's subcontractors did not remove the comment, but after being pressed further, a spokesperson said they made a mistake and it should have been removed.\" width=\"800\" height=\"949\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/FBNPR800.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/FBNPR800-160x190.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/FBNPR800-240x285.jpg 240w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/FBNPR800-375x445.jpg 375w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/FBNPR800-520x617.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">A comment on this post (indicated by the light gray text) was flagged by NPR. Facebook’s subcontractors did not remove the comment, but after being pressed further, a spokesperson said they made a mistake and it should have been removed. \u003ccite>(Facebook/Screenshot by NPR)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>One user shares a video of a police officer kicking someone on the ground, and another says they “need to start organizing and sniping these bitches.” This is a call to shoot cops.\u003c/p>\n\u003cp>And it’s occurring in a very specific context: days after \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/07/07/485066807/police-stop-ends-in-black-mans-death-aftermath-is-livestreamed-online-video\">Philando Castile\u003c/a> was shot and killed by an officer (the shooting’s aftermath was live-streamed on Facebook); and in a city in Minnesota that’s just a few miles away from where Castile lay bleeding.\u003c/p>\n\u003cp>The subcontractors did not remove the post. When NPR emailed Facebook headquarters about it, a spokesperson said they made a mistake and the post should have been removed.\u003c/p>\n\u003cp>One source tells NPR that the subcontractor “likely” could not see the full post if just the comment was flagged, could not see the profile of the user or even view the video to which the user was responding — again for privacy or technical reasons.\u003c/p>\n\u003cp>Different projects within Facebook have to compete fiercely for engineering talent, and have to make the case that their to-do list is worth expensive company resources. Two sources say that over the years, it’s been hard to make that case for fixing the editing system.\u003c/p>\n\u003cfigure id=\"attachment_11178627\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11178627\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/11/WLM800-800x574.jpg\" alt=\"Of posts that NPR flagged, this one, with the hashtag #blacklivesdontmatter, was left up erroneously, according to Facebook officials.\" width=\"800\" height=\"574\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/WLM800-800x574.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/WLM800-160x115.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/WLM800-240x172.jpg 240w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/WLM800-375x269.jpg 375w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/WLM800-520x373.jpg 520w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/WLM800.jpg 813w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Of posts that NPR flagged, this one, with the hashtag #blacklivesdontmatter, was left up erroneously, according to Facebook officials. \u003ccite>(Facebook/Screenshot by NPR)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>NPR shared many posts with the company to get specific feedback on why something stayed up or was taken down. This post, with the hashtag #blacklivesdontmatter, was left up. The spokesperson says it should have been removed, but the reviewer’s perspective is not the same as a regular Facebook user; and because the company is protecting privacy, reviewers don’t have access to everything, which \u003cem>can\u003c/em> affect their judgments. Also, the spokesperson says, reviewers don’t have the time a person at Facebook headquarters or at NPR may have to make a decision.\u003c/p>\n\u003cp>Another spokesperson notes that just because the reviewer has a limited view does not mean Bickert’s description is incorrect — that the two versions of the process are not mutually exclusive.\u003c/p>\n\u003cp>\u003cstrong>A restrictive platform\u003c/strong>\u003c/p>\n\u003cp>NPR also finds, interestingly, that Facebook can be strict.\u003c/p>\n\u003cp>Think of it this way. Every media outlet has its own culture and voice. If \u003cem>The New York Times \u003c/em>is urban liberal, Fox News is conservative, and Playboy is racy, you could say Facebook aspires to be nice — a global brand that’s as easy to swallow as Coca-Cola. (In this provocative \u003ca href=\"http://shorensteincenter.org/jeffrey-rosen-future-of-free-speech-in-a-digital-world/\">talk at Harvard’s Shorenstein Center\u003c/a>, law professor and author Jeffrey Rosen says Facebook favors “civility” over “liberty.”)\u003c/p>\n\u003cp>The bias is evident in these real-life examples:\u003c/p>\n\u003cfigure id=\"attachment_11178629\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11178629\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85-800x428.jpg\" alt=\"One example of a Facebook post that was flagged where racial slurs were used.\" width=\"800\" height=\"428\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85-800x428.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85-160x86.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85-240x128.jpg 240w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85-375x201.jpg 375w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85-520x278.jpg 520w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85-280x150.jpg 280w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/smack-cheese-edit_custom-ba74c37ee123fac3f669f0406811bf1976130be4-s1600-c85.jpg 888w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">One example of a Facebook post that was flagged where racial slurs were used. \u003ccite>(Facebook/Screenshot by NPR)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cfigure id=\"attachment_11178632\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11178632\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/11/SadisticCap-800x301.jpg\" alt=\"A second example of a Facebook post that was flagged where racial slurs were used.\" width=\"800\" height=\"301\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/SadisticCap.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/SadisticCap-160x60.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/SadisticCap-240x90.jpg 240w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/SadisticCap-375x141.jpg 375w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/SadisticCap-520x196.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">A second example of a Facebook post that was flagged where racial slurs were used. \u003ccite>(Facebook/Screenshot by NPR)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>NPR asked two newsroom veterans to put themselves in the position of a Facebook content arbiter. We don’t have access to Facebook’s internal guidance on hate speech, so they had to rely on their own judgment and familiarity with Facebook as users.\u003c/p>\n\u003cp>Lynette Clemetson, formerly with NPR and now at the University of Michigan, says of Post 1, “now that’s just dumb.” Post 2, she says, sounds like a “rant.” Chip Mahaney, a former managing editor at a Fox television station, agrees. Both experts venture to guess that the posts are acceptable speech on the platform.\u003c/p>\n\u003cp>To their surprise, they’re not.\u003c/p>\n\u003cp>When NPR flagged the posts, Facebook censors decided to take them down. The spokesperson explains to NPR: It’s OK to use racial slurs when being self-referential. A black person can say things like “my niggers.” But no one can use a slur to attack an individual or group. That’s prohibited. A white person cannot use the word “nigger” to mock or attack blacks. Blacks can’t use “crakkker” (in whatever spelling) to offend whites.\u003c/p>\n\u003cp>\u003cstrong>Wiggle room in pictures\u003c/strong>\u003c/p>\n\u003cp>But there are so many caveats and exceptions — particularly when it comes to interpreting images and videos.\u003c/p>\n\u003cp>Consider this post:\u003c/p>\n\u003cfigure id=\"attachment_11178634\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11178634\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85-800x413.jpg\" alt=\"This image showing a noose, which was flagged by NPR, was not removed. A Facebook spokesperson explains that if the image included a person, a specific victim of a hate crime, then it would be removed.\" width=\"800\" height=\"413\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85-800x413.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85-160x83.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85-960x496.jpg 960w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85-240x124.jpg 240w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85-375x194.jpg 375w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85-520x269.jpg 520w, https://cdn.kqed.org/wp-content/uploads/sites/10/2016/11/swing-set-edit-final_custom-607fe4060240382150d79dfee8f71c7067a2438c-s1600-c85.jpg 995w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">This image showing a noose, which was flagged by NPR, was not removed. A Facebook spokesperson explains that if the image included a person, a specific victim of a hate crime, then it would be removed. \u003ccite>(Facebook/Screenshot by NPR)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>This is a noose, the kind used to hang slaves. Beside it is a sign. While the letters are faded, you can make out the words: “Nigger swing set.” It was shared by a user named “White Lives Matter 2.”\u003c/p>\n\u003cp>The news veterans would take it down. Clemetson says it’s not quite a call to violent action, but it’s certainly a reference to past action. “It’s a reference to lynching — and making a joke of lynching.” Mahaney says this is “obviously a pretty difficult picture to look at” and his instinct is, unless there’s a deeper context, “I would say it has no place on here.”\u003c/p>\n\u003cp>Facebook left it up, and stands by that decision.\u003c/p>\n\u003cp>The spokesperson explains this historical reference doesn’t have a human victim clearly depicted. If the image included a person, a specific subject of a hate crime, then it would be removed.\u003c/p>\n\u003cp>The spokesperson also made a claim that has not panned out: that in some situations, like this one, Facebook requires the user who created the page to add their real name to the “about” section. By removing anonymity, the hope is, people will be more thoughtful about what they post.\u003c/p>\n\u003cp>The spokesperson says “White Lives Matter 2” was told to identify him or herself promptly. Yet more than a month after NPR flagged the post, it hadn’t happened — yet another way Facebook’s enforcement mechanism is broken.\u003c/p>\n\u003cp>\u003cstrong>With news, a double standard emerges\u003c/strong>\u003c/p>\n\u003cp>If the user rules weren’t nuanced enough, add to that a new plot line: CEO Zuckerberg decided to forge partnerships with news media to make his social network the most powerful distributor of news on Earth. (Facebook pays NPR and other news organizations to produce live videos for its site.)\u003c/p>\n\u003cp>What Facebook has found in the process is that it’s much harder to censor high-profile newsmakers than it is to censor regular users. As one source says, “Whoever screams the loudest gets our attention. We react.”\u003c/p>\n\u003cp>And that’s making newsworthy content a whole other category.\u003c/p>\n\u003cp>Consider the scandals around “Napalm Girl” and Donald Trump. In the first, Facebook was slammed for not allowing users to share \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/09/493267919/after-facebook-censors-iconic-photo-norwegian-newspaper-pushes-back\">a Pulitzer Prize-winning photo\u003c/a> because it showed child nudity. In the second, Facebook came under criticism for allowing Donald Trump \u003ca href=\"http://www.businessinsider.com/facebook-employees-wanted-to-block-donald-trump-report-2016-10\">to call for a ban on Muslims\u003c/a> coming to the U.S. — what is clearly hate speech under their regular rules, according to two former employees and a current one. One source said, “He hadn’t even won the Republican primary yet. What we decided mattered.”\u003c/p>\n\u003cp>In both cases, the company caved to public pressure and decided to bend the rules. The source says both decisions were “highly controversial” among employees; and they signal that Facebook leadership is feeling pressure to move toward a free-speech standard for news distribution.\u003c/p>\n\u003cp>How to define news is a huge source of controversy — not just with the elections, but with every charged moment. After Trump won, some critics blamed fake news on Facebook for the election’s outcome. (\u003ca href=\"http://www.npr.org/sections/alltechconsidered/2016/11/11/501743684/zuckerberg-denies-fake-news-on-facebook-had-impact-on-the-election\">Zuckerberg dismisses that idea\u003c/a>). After Philando Castile was shot by police, his video disappeared from Facebook. The company says it was “a glitch” and restored it. And the concern over its removal is part of an \u003ca href=\"http://fortune.com/2016/08/05/facebook-video-police/\">ongoing debate\u003c/a> about what police-civilian standoffs should be live-streamed.\u003c/p>\n\u003cp>\u003cstrong>What now?\u003c/strong>\u003c/p>\n\u003cp>Some in Silicon Valley dismiss the criticisms against Facebook as schadenfreude: Just like taxi drivers don’t like Uber, legacy media envies the success of the social platform and enjoys seeing its leadership on the hot seat.\u003c/p>\n\u003cp>A former employee is not so dismissive and says there is a cultural problem, a stubborn blindness at Facebook and other leading internet companies like Twitter. The source says: “The hardest problems these companies face aren’t technological. They are ethical, and there’s not as much rigor in how it’s done.”\u003c/p>\n\u003cp>At a values level, some experts point out, Facebook has to decide if its solution is free speech (the more people post, the more the truth rises), or clear restrictions.\u003c/p>\n\u003cp>And technically, there’s no shortage of ideas about how to fix the process.\u003c/p>\n\u003cp>A former employee says speech is so complex, you can’t expect Facebook to arrive at the same decision each and every time; but you can expect a company that consistently ranks among the 10 most valuable on Earth, by market cap, to put more thought and resources into its censorship machine.\u003c/p>\n\u003cp>The source argues Facebook could afford to make content management regional — have decisions come from the same country in which a post occurs.\u003c/p>\n\u003cp>Speech norms are highly regional. When Facebook first opened its offices in Hyderabad, India, a former employee says, the guidance the reviewers got was to remove sexual content. In a test run, they ended up removing French kissing. Senior management was blown away. The Indian reviewers were doing something Facebook did not expect but which makes perfect sense for local norms.\u003c/p>\n\u003cp>Harvard business professor Ben Edelman says Facebook could invest engineering resources into categorizing the posts. “It makes no sense at all,” he says, that when a piece of content is flagged, it goes into one long line. The company could have the algorithm track what flagged content is getting the most circulation and move that up in the queue, he suggests.\u003c/p>\n\u003cp>Zuckerberg finds himself at the helm of a company that started as a tech company — run by algorithms, free of human judgment, the mythology went. And now he’s just so clearly the CEO of a media company — replete with highly complex rules (What is hate speech anyway?); with double standards (If it’s “news” it stays, if it’s a rant it goes); and with an enforcement mechanism that is set up to fail.\u003c/p>\n\u003cp>\u003cem>Gabriela Mejias and Justina Vasquez contributed reporting to this story.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>Mark Zuckerberg on Wednesday held a wide-ranging discussion with a group of conservative commentators who said afterward the Facebook CEO acknowledged the giant social network has a problem reaching conservatives.\u003c/p>\n\u003cp>The meeting at Facebook's Menlo Park headquarters came about after a report accused the company of harboring a bias against conservative views.\u003c/p>\n\u003cp>S.E. Cupp, a columnist with the New York Daily News who attended the meeting, said Facebook executives \"were very clear to acknowledge that there is a problem and the problem is a serious one.\"\u003c/p>\n\u003cp>Cupp said Zuckerberg, Chief Operating Officer Sheryl Sandberg, Vice President Joel Kaplan and board member Peter Thiel mostly listened to the 17 conservatives who attended.\u003c/p>\n\u003cp>While the Facebook executives did not comment further on an internal investigation into allegations of political manipulation, they explained how difficult it would be for Facebook employees to inject bias into what stories make it into the \"trending topics\" section of the site or on individual users' news feeds, Cupp said.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The Facebook team also said any such tampering would be \"philosophically against both the mission of the company and Mark's personal mission,\" Cupp said. \"I believed them.\"\u003c/p>\n\u003cp>Rob Bluey, editor-in-chief of the website The Daily Signal, made similar comments to Fox News' Greta Van Susteren shortly after the meeting ended.\u003c/p>\n\u003cp>\"They certainly acknowledged that there was a problem with getting the message out to conservatives,\" he said.\u003c/p>\n\u003cp>Facebook spokesman Andy Stone confirmed that was the tenor of the meeting.\u003c/p>\n\u003cp>In a Facebook post afterward, Zuckerberg did not directly respond to allegations that Facebook employees suppressed conservative stories on its \"trending topics\" feature. But he said, \"I know many conservatives don't trust that our platform surfaces content without a political bias.\"\u003c/p>\n\u003cp>\"I wanted to hear their concerns personally and have an open conversation about how we can build trust. I want to do everything I can to make sure our teams uphold the integrity of our products,\" he wrote.\u003c/p>\n\u003cp>Among others in attendance, according to Facebook, were radio host Glenn Beck, American Enterprise Institute President Arthur Brooks, Tea Party Patriots CEO Jenny Beth Martin and Brent Bozell, president of the Media Research Center.\u003c/p>\n\u003cp>Bozell said in a statement afterward that the meeting was \"very productive.\"\u003c/p>\n\u003cp>\"There has been a serious issue of trust within the conservative movement about this issue, but everyone in that room, on both sides, wants to see it restored,\" he said.\u003c/p>\n\u003cp>Zuckerberg invited the group after the tech blog Gizmodo claimed that Facebook downplays conservative news subjects on its trending feature. Facebook denied the report, which relied upon a single anonymous individual with self-described conservative leanings. The company said it is investigating the matter.\u003c/p>\n\u003cp>Cupp said the viewpoints of the conservatives and the Facebook executives were aligned on issues such as data security, privacy, deregulation and free markets.\u003c/p>\n\u003cp>\"We have a lot more in common than public perception would have you believe,\" she said.\u003c/p>\n\u003cp>Facebook's trending topics are most visible on the desktop version of the social network, although it is possible to access them on mobile, too.\u003c/p>\n\u003cp>On browsers, the topics appear on the top right corner, separate from the news feed containing updates from your friends and family. On mobile devices, users can tap on the search bar to see the top trends, but they can't see separate categories.\u003c/p>\n\u003cp>Topics that appear as trending can have a self-fulfilling effect, as more Facebook readers see and share the items, and other news organizations decide to write their own stories.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>AP Technology Writer Barbara Ortutay in New York contributed to this report.\u003c/em>\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The Facebook team also said any such tampering would be \"philosophically against both the mission of the company and Mark's personal mission,\" Cupp said. \"I believed them.\"\u003c/p>\n\u003cp>Rob Bluey, editor-in-chief of the website The Daily Signal, made similar comments to Fox News' Greta Van Susteren shortly after the meeting ended.\u003c/p>\n\u003cp>\"They certainly acknowledged that there was a problem with getting the message out to conservatives,\" he said.\u003c/p>\n\u003cp>Facebook spokesman Andy Stone confirmed that was the tenor of the meeting.\u003c/p>\n\u003cp>In a Facebook post afterward, Zuckerberg did not directly respond to allegations that Facebook employees suppressed conservative stories on its \"trending topics\" feature. But he said, \"I know many conservatives don't trust that our platform surfaces content without a political bias.\"\u003c/p>\n\u003cp>\"I wanted to hear their concerns personally and have an open conversation about how we can build trust. I want to do everything I can to make sure our teams uphold the integrity of our products,\" he wrote.\u003c/p>\n\u003cp>Among others in attendance, according to Facebook, were radio host Glenn Beck, American Enterprise Institute President Arthur Brooks, Tea Party Patriots CEO Jenny Beth Martin and Brent Bozell, president of the Media Research Center.\u003c/p>\n\u003cp>Bozell said in a statement afterward that the meeting was \"very productive.\"\u003c/p>\n\u003cp>\"There has been a serious issue of trust within the conservative movement about this issue, but everyone in that room, on both sides, wants to see it restored,\" he said.\u003c/p>\n\u003cp>Zuckerberg invited the group after the tech blog Gizmodo claimed that Facebook downplays conservative news subjects on its trending feature. Facebook denied the report, which relied upon a single anonymous individual with self-described conservative leanings. The company said it is investigating the matter.\u003c/p>\n\u003cp>Cupp said the viewpoints of the conservatives and the Facebook executives were aligned on issues such as data security, privacy, deregulation and free markets.\u003c/p>\n\u003cp>\"We have a lot more in common than public perception would have you believe,\" she said.\u003c/p>\n\u003cp>Facebook's trending topics are most visible on the desktop version of the social network, although it is possible to access them on mobile, too.\u003c/p>\n\u003cp>On browsers, the topics appear on the top right corner, separate from the news feed containing updates from your friends and family. On mobile devices, users can tap on the search bar to see the top trends, but they can't see separate categories.\u003c/p>\n\u003cp>Topics that appear as trending can have a self-fulfilling effect, as more Facebook readers see and share the items, and other news organizations decide to write their own stories.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>AP Technology Writer Barbara Ortutay in New York contributed to this report.\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>",
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"disqusTitle": "Zuckerberg, Chan Celebrate Daughter's Birth With $45 Billion 'Human Potential' Initiative",
"title": "Zuckerberg, Chan Celebrate Daughter's Birth With $45 Billion 'Human Potential' Initiative",
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"content": "\u003cp>Many of us who have become parents have written, or at least mentally composed, letters to our newborn children.\u003c/p>\n\u003cp>I didn't produce such a document, but if I had, mine would have said something about wanting to do a better job as a parent than I felt mine had done. I probably would have thrown in something about wishing I was better prepared for my new responsibilities than I was. My immediate prospects included no job and no stable place to live.\u003c/p>\n\u003cp>I'm pretty sure that my letter would not have included a dollar sign in close proximity to the word \"billion.\"\u003c/p>\n\u003cp>And that is one among the many ways that most of us are different from Facebook founder and CEO Mark Zuckerberg, who announced Tuesday that he and his wife, pediatrician Priscilla Chan, are the parents of a newborn daughter they have named Max.\u003c/p>\n\u003cp>The announcement, in the form of \u003ca href=\"https://www.facebook.com/notes/mark-zuckerberg/a-letter-to-our-daughter/10153375081581634\" target=\"_blank\">a letter addressed to Max\u003c/a> on Facebook, also included another bit of news: Chan and Zuckerberg are marking the occasion by making a lifetime commitment to give 99 percent of their shares in Facebook to an initiative \"to advance human potential and promote equality for all children in the next generation.\"\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>At their current price, those shares are worth something like $45 billion.\u003c/p>\n\u003cp>The 2,232-word missive is scant on details but outlines an ambitious long-term global effort to bring communities together and revolutionize health care and education. The Internet will be a crucial tool, the letter argues, but adds that technology \"can't solve problems by itself.\"\u003c/p>\n\u003cp>Although the message stresses an international vision and the need for a campaign that will last decades or longer, many of the issues it raises resonate with the present moment in the United States. Among the issues the Chan Zuckerberg Initiative plans to address are the impact of poverty, mass incarceration and the marginalization of the undocumented:\u003c/p>\n\u003cblockquote>\u003cp>Children have the best opportunities when they can learn. And they learn best when they're healthy. Health starts early -- with loving family, good nutrition and a safe, stable environment.\u003c/p>\n\u003cp>Children who face traumatic experiences early in life often develop less healthy minds and bodies. Studies show physical changes in brain development leading to lower cognitive ability. ...\u003c/p>\n\u003cp>If you have to wonder whether you'll have food or rent, or worry about abuse or crime, then it's difficult to reach your full potential.\u003c/p>\n\u003cp>If you fear you'll go to prison rather than college because of the color of your skin, or that your family will be deported because of your legal status, or that you may be a victim of violence because of your religion, sexual orientation or gender identity, then it's difficult to reach your full potential.\u003c/p>\n\u003cp>We need institutions that understand these issues are all connected. ... By partnering with schools, health centers, parent groups and local governments, and by ensuring all children are well fed and cared for starting young, we can start to treat these inequities as connected. Only then can we collectively start to give everyone an equal opportunity.\u003c/p>\u003c/blockquote>\n\u003cp>In a video posted on \u003ca href=\"https://www.facebook.com/chanzuckerberginitiative/\" target=\"_blank\">a new Facebook page\u003c/a> for the Chan Zuckerberg Initiative, the couple discusses their hopes for the new enterprises.\u003c/p>\n\u003cp>\"The only way we reach our full human potential is if we unlock the gifts of every person around the world,\" Zuckerberg says.\u003c/p>\n\u003cp>Chan adds, \"We need to make sure there are investments in programs that ensure that the future isn't going to be like today -- that the future is going to be better than today.\"\u003c/p>\n\u003cp>The two are already noted for large donations focused on education and health care.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Zuckerberg gave $100 million in 2010 to help improve schools in Newark, New Jersey -- an initiative that has reaped \u003ca href=\"http://www.businessinsider.com/mark-zuckerbergs-failed-100-million-donation-to-newark-public-schools-2015-9\" target=\"_blank\">only modest results\u003c/a>. Earlier this year, \u003ca href=\"http://www.nbcbayarea.com/news/local/Zuckerberg-Priscilla-Chan-to-Open-Private-Free-School-in-East-Palo-Alto-336287271.html\" target=\"_blank\">Chan announced\u003c/a> she is starting a free private school for low-income families in East Palo Alto. The couple also donated $75 million for \u003ca href=\"http://www.sfgate.com/health/article/S-F-General-Hospital-shows-off-new-trauma-6639559.php\" target=\"_blank\">the newly rebuilt San Francisco General Hospital\u003c/a>.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Many of us who have become parents have written, or at least mentally composed, letters to our newborn children.\u003c/p>\n\u003cp>I didn't produce such a document, but if I had, mine would have said something about wanting to do a better job as a parent than I felt mine had done. I probably would have thrown in something about wishing I was better prepared for my new responsibilities than I was. My immediate prospects included no job and no stable place to live.\u003c/p>\n\u003cp>I'm pretty sure that my letter would not have included a dollar sign in close proximity to the word \"billion.\"\u003c/p>\n\u003cp>And that is one among the many ways that most of us are different from Facebook founder and CEO Mark Zuckerberg, who announced Tuesday that he and his wife, pediatrician Priscilla Chan, are the parents of a newborn daughter they have named Max.\u003c/p>\n\u003cp>The announcement, in the form of \u003ca href=\"https://www.facebook.com/notes/mark-zuckerberg/a-letter-to-our-daughter/10153375081581634\" target=\"_blank\">a letter addressed to Max\u003c/a> on Facebook, also included another bit of news: Chan and Zuckerberg are marking the occasion by making a lifetime commitment to give 99 percent of their shares in Facebook to an initiative \"to advance human potential and promote equality for all children in the next generation.\"\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>At their current price, those shares are worth something like $45 billion.\u003c/p>\n\u003cp>The 2,232-word missive is scant on details but outlines an ambitious long-term global effort to bring communities together and revolutionize health care and education. The Internet will be a crucial tool, the letter argues, but adds that technology \"can't solve problems by itself.\"\u003c/p>\n\u003cp>Although the message stresses an international vision and the need for a campaign that will last decades or longer, many of the issues it raises resonate with the present moment in the United States. Among the issues the Chan Zuckerberg Initiative plans to address are the impact of poverty, mass incarceration and the marginalization of the undocumented:\u003c/p>\n\u003cblockquote>\u003cp>Children have the best opportunities when they can learn. And they learn best when they're healthy. Health starts early -- with loving family, good nutrition and a safe, stable environment.\u003c/p>\n\u003cp>Children who face traumatic experiences early in life often develop less healthy minds and bodies. Studies show physical changes in brain development leading to lower cognitive ability. ...\u003c/p>\n\u003cp>If you have to wonder whether you'll have food or rent, or worry about abuse or crime, then it's difficult to reach your full potential.\u003c/p>\n\u003cp>If you fear you'll go to prison rather than college because of the color of your skin, or that your family will be deported because of your legal status, or that you may be a victim of violence because of your religion, sexual orientation or gender identity, then it's difficult to reach your full potential.\u003c/p>\n\u003cp>We need institutions that understand these issues are all connected. ... By partnering with schools, health centers, parent groups and local governments, and by ensuring all children are well fed and cared for starting young, we can start to treat these inequities as connected. Only then can we collectively start to give everyone an equal opportunity.\u003c/p>\u003c/blockquote>\n\u003cp>In a video posted on \u003ca href=\"https://www.facebook.com/chanzuckerberginitiative/\" target=\"_blank\">a new Facebook page\u003c/a> for the Chan Zuckerberg Initiative, the couple discusses their hopes for the new enterprises.\u003c/p>\n\u003cp>\"The only way we reach our full human potential is if we unlock the gifts of every person around the world,\" Zuckerberg says.\u003c/p>\n\u003cp>Chan adds, \"We need to make sure there are investments in programs that ensure that the future isn't going to be like today -- that the future is going to be better than today.\"\u003c/p>\n\u003cp>The two are already noted for large donations focused on education and health care.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Zuckerberg gave $100 million in 2010 to help improve schools in Newark, New Jersey -- an initiative that has reaped \u003ca href=\"http://www.businessinsider.com/mark-zuckerbergs-failed-100-million-donation-to-newark-public-schools-2015-9\" target=\"_blank\">only modest results\u003c/a>. Earlier this year, \u003ca href=\"http://www.nbcbayarea.com/news/local/Zuckerberg-Priscilla-Chan-to-Open-Private-Free-School-in-East-Palo-Alto-336287271.html\" target=\"_blank\">Chan announced\u003c/a> she is starting a free private school for low-income families in East Palo Alto. The couple also donated $75 million for \u003ca href=\"http://www.sfgate.com/health/article/S-F-General-Hospital-shows-off-new-trauma-6639559.php\" target=\"_blank\">the newly rebuilt San Francisco General Hospital\u003c/a>.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>Facebook founder Mark Zuckerberg is going where very few technology titans have gone before: He's planning to trade the 24/7 pressure of leading one of the world's biggest companies for a different kind of round-the-clock job.\u003c/p>\n\u003cp>In a \u003ca href=\"#zuckerbergpost\">Facebook post\u003c/a> Friday, Zuckerberg said he'll take advantage of his company's generous parental leave policy as he and his wife, Priscilla Chan, get ready for the birth of their first child sometime in the next few months.\u003c/p>\n\u003cp>Zuckerberg said he and Chan, a pediatrician, have been \"thinking about how we're going to take time off during the first months of her life. This is a very personal decision, and I've decided to take 2 months of paternity leave when our daughter arrives.\"\u003c/p>\n\u003cp>He added: \"Studies show that when working parents take time to be with their newborns, outcomes are better for the children and families.\"\u003c/p>\n\u003cp>Zuckerberg's announcement was met with the standard hearty congratulations. Facebook's chief operating officer, Sheryl Sandberg, who has two children, wrote, \"Enjoy the precious early months with your daughter — I can’t wait to meet her.\"\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Some commenters called on Zuckerberg to support a movement for more extensive parental leave. He noted in his post that Facebook, offers its U.S. employees up to four months of paid parental leave.\u003c/p>\n\u003cp>It's among \u003ca href=\"http://www.entrepreneur.com/slideshow/249467\" target=\"_blank\">a growing list of mostly tech-centric companies\u003c/a> that offer generous childbirth benefits.\u003c/p>\n\u003cp>Netflix said in August it was giving U.S. workers up to a year of paid leave following the birth or adoption of a child. Twitter, Reddit, Google, Adobe Systems and Microsoft all offer extensive benefits, ranging from 10 to 20 weeks of fully paid leave for mothers and fathers.\u003c/p>\n\u003cp>But few in the U.S. workforce enjoy anything like that kind of benefit. The \u003ca href=\"http://www.dol.gov/wb/PaidLeave/PaidLeave.htm\" target=\"_blank\">U.S. Department of Labor says\u003c/a> just 12 percent of the nation's private-sector employees have access to paid family leave.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003ca id=\"zuckerbergpost\">\u003c/a>\u003cbr>\n[ZuckerbergPost]\u003c/p>\n\n",
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"disqusTitle": "9 Stories You Should Know About Today: Friday, Feb. 6",
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"content": "\u003cul>\n\u003cli>\u003cstrong>Bay Area Storm Updates\u003c/strong> (News Fix)\u003cbr>\n\u003cblockquote>\u003cp>News throughout the day on the anticipated storm, expected to produce flash floods and power outages. \u003ca href=\"http://ww2.kqed.org/news/2015/02/05/bay-area-storm-update-waiting-for-the-rain\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Zuckerberg, wife give $75 million to S.F. hospital\u003c/strong> (SF Chronicle)\u003cbr>\n\u003cblockquote>\u003cp>Facebook founder and CEO Mark Zuckerberg and his wife, Dr. Priscilla Chan, are donating $75 million to San Francisco General Hospital to help fund critical equipment and technology for the new public hospital, which is scheduled to open at the end of the year. The donation to the San Francisco General Hospital Foundation, the hospital’s fundraising arm, is expected to be announced Friday. It is the largest single gift to the hospital since the foundation’s creation in 1994, and hospital officials believe it is the largest single private gift from individuals to a public hospital in the nation. \u003ca href=\"http://www.sfgate.com/bayarea/article/Zuckerberg-wife-give-75-million-to-S-F-hospital-6065958.php\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Great Bird Goo Mystery: Why It’s Not as Easy as ‘CSI’\u003c/strong> (KQED Science)\u003cbr>\n\u003cblockquote>\u003cp>Excited sea ducks and shorebirds leapt into the water Wednesday as the International Bird Rescue Center released its third batch of waterfowl. The birds started turning up in San Francisco Bay in mid-January, coated in a sticky gray gunk. Three weeks later investigators are still trying to figure out what the mystery material is. It’s not for lack of effort. State scientists, federal agencies and a lab in Britain are all trying to identify the substance. To get a behind-the-scenes look at the forensic science involved, I drove to the state’s Fish and Wildlife lab to find out why it’s taking so long. \u003ca href=\"http://blogs.kqed.org/science/2015/02/05/great-bird-goo-mystery-why-its-not-as-easy-as-csi/\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Alameda County: Troubling trend in recycling food waste\u003c/strong> (Bay Area News Group)\u003cbr>\n\u003cblockquote>\u003cp>Something strange has happened inside Alameda County garbage cans, and it has sounded an alarm for those working against climate change. Residents apparently hit a wall last year in separating kitchen food scraps from their garbage cans, seriously slowing a yearslong trend that became standard with curbside pickup across the county in 2008. \u003ca href=\"http://www.insidebayarea.com/news/ci_27467896/alameda-county-troubling-trend-recycling-food-waste\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>S.F. public defender files complaint over courthouse arrest\u003c/strong> (SF Chronicle)\u003cbr>\n\u003cblockquote>\u003cp>The San Francisco deputy public defender who was arrested at the Hall of Justice for allegedly obstructing police filed a misconduct complaint Thursday against the city officers who handcuffed her when she questioned why they were photographing one of her clients outside a courtroom. Attorney Jami Tillotson took her case to the civilian Office of Citizen Complaints after Police Chief Greg Suhr told the Police Commission late Wednesday that the department will not pursue charges against her. Suhr apologized “for any distress Ms. Tillotson suffered as a result of her detention,” but he stood by the actions of Sgt. Brian Stansbury and the other officers who arrested the lawyer. \u003ca href=\"http://www.sfgate.com/crime/article/S-F-police-won-t-press-charges-against-6063816.php\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Starving sea lion pup strandings surge in California\u003c/strong> (SF Chronicle)\u003cbr>\n\u003cblockquote>\u003cp>A frightening number of sick and starving sea lion pups are turning up on California beaches this year, leaving scientists struggling to explain a third deadly winter for the pinnipeds. Rescuers from San Diego to San Francisco Bay in January netted more than 250 frail pups, mostly 7-month-olds that should be nursing with their mothers in the Channel Islands or Mexico, not wallowing on the California mainland. \u003ca href=\"http://www.sfgate.com/bayarea/article/Sea-lion-strandings-approach-record-level-in-6065292.php\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Silicon Valley really is more innovative, study finds\u003c/strong> (San Jose Mercury News)\u003cbr>\n\u003cblockquote>\u003cp>Researchers have built a new map of entrepreneurial \"hot spots\" in California and pinpoint the San Francisco Bay Area -- Silicon Valley, in particular -- as birthing more successful startups than anywhere else in the state. Startups in Menlo Park, Mountain View, Palo Alto and Sunnyvale have 20 times the average quality of the median and 90 times that of the lowest-ranked cities in California, according to the analysis, published in Friday's issue of the journal Science. \u003ca href=\"http://www.mercurynews.com/business/ci_27467035/silicon-valley-innovation-geography-is-destiny-says-study\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>A jury of your peers? Why SF has more black people in jail than in juries\u003c/strong> (SF Examiner)\u003cbr>\n\u003cblockquote>\u003cp>It is no secret that San Francisco's black population has been in steep decline in recent years. Whatever the cause, it is also no secret that the cost of living has spiked and a whiter, more affluent populace has increasingly made The City home. This demographic shift is also having a troubling effect in the courtroom, as black residents have all but disappeared from jury pools. \u003ca href=\"http://www.sfexaminer.com/sanfrancisco/a-jury-of-your-peers-why-sf-has-more-black-people-in-jail-than-in-juries/Content?oid=2919165\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Twitter, Google deal would return tweets to search results\u003c/strong> (Bloomberg)\u003cbr>\n\u003cblockquote>\u003cp>Twitter Inc. has struck a deal with Google Inc. to make its 140-character updates more searchable online. In the first half of this year, tweets will start to be visible in Google’s search results as soon as they’re posted, thanks to a deal giving the Web company access to Twitter’s firehose, the stream of data generated by the microblogging service’s 284 million users, people with knowledge of the matter said Wednesday. Google previously had to crawl Twitter’s site for the information, which will now be visible automatically. \u003ca href=\"http://blogs.kqed.org/science/2015/02/05/great-bird-goo-mystery-why-its-not-as-easy-as-csi/\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003c/ul>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cul>\n\u003cli>\u003cstrong>Bay Area Storm Updates\u003c/strong> (News Fix)\u003cbr>\n\u003cblockquote>\u003cp>News throughout the day on the anticipated storm, expected to produce flash floods and power outages. \u003ca href=\"http://ww2.kqed.org/news/2015/02/05/bay-area-storm-update-waiting-for-the-rain\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Zuckerberg, wife give $75 million to S.F. hospital\u003c/strong> (SF Chronicle)\u003cbr>\n\u003cblockquote>\u003cp>Facebook founder and CEO Mark Zuckerberg and his wife, Dr. Priscilla Chan, are donating $75 million to San Francisco General Hospital to help fund critical equipment and technology for the new public hospital, which is scheduled to open at the end of the year. The donation to the San Francisco General Hospital Foundation, the hospital’s fundraising arm, is expected to be announced Friday. It is the largest single gift to the hospital since the foundation’s creation in 1994, and hospital officials believe it is the largest single private gift from individuals to a public hospital in the nation. \u003ca href=\"http://www.sfgate.com/bayarea/article/Zuckerberg-wife-give-75-million-to-S-F-hospital-6065958.php\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Great Bird Goo Mystery: Why It’s Not as Easy as ‘CSI’\u003c/strong> (KQED Science)\u003cbr>\n\u003cblockquote>\u003cp>Excited sea ducks and shorebirds leapt into the water Wednesday as the International Bird Rescue Center released its third batch of waterfowl. The birds started turning up in San Francisco Bay in mid-January, coated in a sticky gray gunk. Three weeks later investigators are still trying to figure out what the mystery material is. It’s not for lack of effort. State scientists, federal agencies and a lab in Britain are all trying to identify the substance. To get a behind-the-scenes look at the forensic science involved, I drove to the state’s Fish and Wildlife lab to find out why it’s taking so long. \u003ca href=\"http://blogs.kqed.org/science/2015/02/05/great-bird-goo-mystery-why-its-not-as-easy-as-csi/\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Alameda County: Troubling trend in recycling food waste\u003c/strong> (Bay Area News Group)\u003cbr>\n\u003cblockquote>\u003cp>Something strange has happened inside Alameda County garbage cans, and it has sounded an alarm for those working against climate change. Residents apparently hit a wall last year in separating kitchen food scraps from their garbage cans, seriously slowing a yearslong trend that became standard with curbside pickup across the county in 2008. \u003ca href=\"http://www.insidebayarea.com/news/ci_27467896/alameda-county-troubling-trend-recycling-food-waste\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>S.F. public defender files complaint over courthouse arrest\u003c/strong> (SF Chronicle)\u003cbr>\n\u003cblockquote>\u003cp>The San Francisco deputy public defender who was arrested at the Hall of Justice for allegedly obstructing police filed a misconduct complaint Thursday against the city officers who handcuffed her when she questioned why they were photographing one of her clients outside a courtroom. Attorney Jami Tillotson took her case to the civilian Office of Citizen Complaints after Police Chief Greg Suhr told the Police Commission late Wednesday that the department will not pursue charges against her. Suhr apologized “for any distress Ms. Tillotson suffered as a result of her detention,” but he stood by the actions of Sgt. Brian Stansbury and the other officers who arrested the lawyer. \u003ca href=\"http://www.sfgate.com/crime/article/S-F-police-won-t-press-charges-against-6063816.php\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Starving sea lion pup strandings surge in California\u003c/strong> (SF Chronicle)\u003cbr>\n\u003cblockquote>\u003cp>A frightening number of sick and starving sea lion pups are turning up on California beaches this year, leaving scientists struggling to explain a third deadly winter for the pinnipeds. Rescuers from San Diego to San Francisco Bay in January netted more than 250 frail pups, mostly 7-month-olds that should be nursing with their mothers in the Channel Islands or Mexico, not wallowing on the California mainland. \u003ca href=\"http://www.sfgate.com/bayarea/article/Sea-lion-strandings-approach-record-level-in-6065292.php\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Silicon Valley really is more innovative, study finds\u003c/strong> (San Jose Mercury News)\u003cbr>\n\u003cblockquote>\u003cp>Researchers have built a new map of entrepreneurial \"hot spots\" in California and pinpoint the San Francisco Bay Area -- Silicon Valley, in particular -- as birthing more successful startups than anywhere else in the state. Startups in Menlo Park, Mountain View, Palo Alto and Sunnyvale have 20 times the average quality of the median and 90 times that of the lowest-ranked cities in California, according to the analysis, published in Friday's issue of the journal Science. \u003ca href=\"http://www.mercurynews.com/business/ci_27467035/silicon-valley-innovation-geography-is-destiny-says-study\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>A jury of your peers? Why SF has more black people in jail than in juries\u003c/strong> (SF Examiner)\u003cbr>\n\u003cblockquote>\u003cp>It is no secret that San Francisco's black population has been in steep decline in recent years. Whatever the cause, it is also no secret that the cost of living has spiked and a whiter, more affluent populace has increasingly made The City home. This demographic shift is also having a troubling effect in the courtroom, as black residents have all but disappeared from jury pools. \u003ca href=\"http://www.sfexaminer.com/sanfrancisco/a-jury-of-your-peers-why-sf-has-more-black-people-in-jail-than-in-juries/Content?oid=2919165\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Twitter, Google deal would return tweets to search results\u003c/strong> (Bloomberg)\u003cbr>\n\u003cblockquote>\u003cp>Twitter Inc. has struck a deal with Google Inc. to make its 140-character updates more searchable online. In the first half of this year, tweets will start to be visible in Google’s search results as soon as they’re posted, thanks to a deal giving the Web company access to Twitter’s firehose, the stream of data generated by the microblogging service’s 284 million users, people with knowledge of the matter said Wednesday. Google previously had to crawl Twitter’s site for the information, which will now be visible automatically. \u003ca href=\"http://blogs.kqed.org/science/2015/02/05/great-bird-goo-mystery-why-its-not-as-easy-as-csi/\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003c/ul>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cul>\n\u003cli>As Ebola continues to race through communities in three nations in West Africa, Mark Zuckerberg and his wife, Priscilla Chan, donate $25 million to help fight the spread of the deadly disease. Chan tells \u003cstrong>Marketplace \u003c/strong>\u003ca href=\"http://www.marketplace.org/topics/health-care/priscilla-chan-why-she-gave-25-million-fight-ebola\" target=\"_blank\">why they gave\u003c/a>. \u003c/li>\n\u003cli>\u003ca href=\"http://www.washingtonpost.com/news/morning-mix/wp/2014/10/16/after-concern-about-ebola-patients-flight-schools-close-in-two-cities/\" target=\"_blank\">Schools in Ohio and Texas close down\u003c/a> amid spreading concern about a nurse who flew from Dallas to Cleveland before she realized she was infected with Ebola. (\u003cstrong>Washington Post\u003c/strong>)\u003c/li>\n\u003cli>What the disease looks like in Liberia: \u003ca href=\"http://www.nytimes.com/2014/10/10/world/africa/heart-rending-test-in-ebola-zone-a-baby.html?_r=0\" target=\"_blank\">Heart-rending Test in Ebola Zone: A Baby\u003c/a> (\u003cstrong>New York Times\u003c/strong>)\u003c/li>\n\u003cli>Ebola in California: The disease \u003ca href=\"http://blogs.kqed.org/stateofhealth/2014/10/14/ebola-now-an-issue-in-nurses-contract-bargaining/\" target=\"_blank\">is now an issue \u003c/a>in nurses' contract talks with Kaiser Permanente. (\u003cstrong>April Dembosky, KQED State of Health\u003c/strong>)\u003c/li>\n\u003c/ul>\n\u003cp>\u003cem>And in non-Ebola-related reading:\u003c/em>\u003c/p>\n\u003cul>\n\u003cli>The \u003cstrong>PBS NewsHour\u003c/strong> interviews a member of The New York Times team that uncovered \u003ca href=\"http://www.pbs.org/newshour/bb/uncovering-secret-chemical-weapon-victims-iraq-war/\" target=\"_blank\">the secret chemical weapons victims of the Iraq War\u003c/a>. \u003c/li>\n\u003cli>\u003ca href=\"http://ww2.kqed.org/news/2014/10/15/5-over-the-top-california-political-ads-including-neel-kashkaris\" target=\"_blank\">Neel Kashkari's drowning kid\u003c/a> and four other over-the-top California political ads. (\u003cstrong>Jon Brooks, KQED News Fix\u003c/strong>)\n\u003c/li>\n\u003cli>One factor in California real-estate boom: \u003ca href=\"http://www.businessweek.com/articles/2014-10-15/chinese-home-buying-binge-transforms-california-suburb-arcadia\" target=\"_blank\">Chinese millionaires buying in\u003c/a> at astronomical prices. (\u003cstrong>Bloomberg BusinessWeek\u003c/strong>)\n\u003c/li>\n\u003cli>An unadvertised hazard of winning the Nobel Prize: \u003ca href=\"http://blogs.scientificamerican.com/observations/2014/10/10/nobel-prize-airport-security/\" target=\"_blank\">arousing the suspicions of security screeners\u003c/a> at the Fargo, North Dakota, airport. (\u003cstrong>Scientific American\u003c/strong>)\u003c/li>\n\u003c/ul>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cul>\n\u003cli>As Ebola continues to race through communities in three nations in West Africa, Mark Zuckerberg and his wife, Priscilla Chan, donate $25 million to help fight the spread of the deadly disease. Chan tells \u003cstrong>Marketplace \u003c/strong>\u003ca href=\"http://www.marketplace.org/topics/health-care/priscilla-chan-why-she-gave-25-million-fight-ebola\" target=\"_blank\">why they gave\u003c/a>. \u003c/li>\n\u003cli>\u003ca href=\"http://www.washingtonpost.com/news/morning-mix/wp/2014/10/16/after-concern-about-ebola-patients-flight-schools-close-in-two-cities/\" target=\"_blank\">Schools in Ohio and Texas close down\u003c/a> amid spreading concern about a nurse who flew from Dallas to Cleveland before she realized she was infected with Ebola. (\u003cstrong>Washington Post\u003c/strong>)\u003c/li>\n\u003cli>What the disease looks like in Liberia: \u003ca href=\"http://www.nytimes.com/2014/10/10/world/africa/heart-rending-test-in-ebola-zone-a-baby.html?_r=0\" target=\"_blank\">Heart-rending Test in Ebola Zone: A Baby\u003c/a> (\u003cstrong>New York Times\u003c/strong>)\u003c/li>\n\u003cli>Ebola in California: The disease \u003ca href=\"http://blogs.kqed.org/stateofhealth/2014/10/14/ebola-now-an-issue-in-nurses-contract-bargaining/\" target=\"_blank\">is now an issue \u003c/a>in nurses' contract talks with Kaiser Permanente. (\u003cstrong>April Dembosky, KQED State of Health\u003c/strong>)\u003c/li>\n\u003c/ul>\n\u003cp>\u003cem>And in non-Ebola-related reading:\u003c/em>\u003c/p>\n\u003cul>\n\u003cli>The \u003cstrong>PBS NewsHour\u003c/strong> interviews a member of The New York Times team that uncovered \u003ca href=\"http://www.pbs.org/newshour/bb/uncovering-secret-chemical-weapon-victims-iraq-war/\" target=\"_blank\">the secret chemical weapons victims of the Iraq War\u003c/a>. \u003c/li>\n\u003cli>\u003ca href=\"http://ww2.kqed.org/news/2014/10/15/5-over-the-top-california-political-ads-including-neel-kashkaris\" target=\"_blank\">Neel Kashkari's drowning kid\u003c/a> and four other over-the-top California political ads. (\u003cstrong>Jon Brooks, KQED News Fix\u003c/strong>)\n\u003c/li>\n\u003cli>One factor in California real-estate boom: \u003ca href=\"http://www.businessweek.com/articles/2014-10-15/chinese-home-buying-binge-transforms-california-suburb-arcadia\" target=\"_blank\">Chinese millionaires buying in\u003c/a> at astronomical prices. (\u003cstrong>Bloomberg BusinessWeek\u003c/strong>)\n\u003c/li>\n\u003cli>An unadvertised hazard of winning the Nobel Prize: \u003ca href=\"http://blogs.scientificamerican.com/observations/2014/10/10/nobel-prize-airport-security/\" target=\"_blank\">arousing the suspicions of security screeners\u003c/a> at the Fargo, North Dakota, airport. (\u003cstrong>Scientific American\u003c/strong>)\u003c/li>\n\u003c/ul>\n\u003cp>\u003c/p>\u003c/div>",
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"disqusTitle": "Wax Version of Mark Zuckerberg Debuts This Summer",
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"content": "\u003cfigure id=\"attachment_133752\" class=\"wp-caption alignnone\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/04/2014-04-23-02.22.24.jpg\">\u003cimg class=\"size-medium wp-image-133752\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/04/2014-04-23-02.22.24-640x480.jpg\" alt=\"Stephanie Martin finally gets her interview. \" width=\"640\" height=\"480\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Stephanie Martin finally gets her interview. (Courtesy of Stephanie Martin/KQED)\u003c/figcaption>\u003c/figure>\n\u003cp>Finally, after years of interview requests, here I am face-to-face with the CEO of Facebook. He is casually sitting on a chair, cross-legged and barefoot, holding a laptop and wearing his trademark hooded sweatshirt.\u003c/p>\n\u003cp>It is a quieter meeting than I would have wanted, as Mark Zuckerberg just smiles and stares into space, flanked on one side by a stoic Leonardo DiCaprio in a suit and a dancing Rihanna on the other. Standing next to the new lifelike wax sculpture of Zuckerberg might be the closest I get to an interview. I am enthralled.\u003c/p>\n\u003cp>Twenty artists worked for months to construct the sculpture. It’s the small details, like the hand-painted freckles, that make Zuckerberg look real, says wax artist Petra Van der Meer.\u003c/p>\n\u003cp>\"You can see the eyes. They're made of acrylic,” Van der Meer adds. “They're also hand-painted. And, also, you can see the tiny little veins in the corners of his eyes. Those are silk threads,” she says.\u003c/p>\n\u003cp>The artists inserted his hair, which is real, one strand at a time.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Wax sculptures of local celebrities will make up 35 percent of the sculptures in the brand-new \u003ca href=\"http://www.madametussauds.com/sanfrancisco/\" target=\"_blank\">Madame Tussauds\u003c/a> wax museum on Fisherman's Wharf when it opens June 26 — at the same site as the now-defunct Wax Museum at Fisherman's Wharf, which closed last August after 50 years.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Zuckerberg didn't sit for the sculpture and there is no word from Facebook on how its leader feels about his new doppelganger. But on Wednesday, Facebook (run by the living Zuckerberg) announced the introduction of a news wire service for journalists and newsrooms, \u003ca href=\"http://newsroom.fb.com/news/2014/04/announcing-fb-newswire-powered-by-storyful/\" target=\"_blank\">FB Newswire\u003c/a>.\u003c/p>\n\n",
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"info": "The Commonwealth Club of California is the nation's oldest and largest public affairs forum. As a non-partisan forum, The Club brings to the public airwaves diverse viewpoints on important topics. The Club's weekly radio broadcast - the oldest in the U.S., dating back to 1924 - is carried across the nation on public radio stations and is now podcasting. Our website archive features audio of our recent programs, as well as selected speeches from our long and distinguished history. This podcast feed is usually updated twice a week and is always un-edited.",
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"order": 9
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"id": "fresh-air",
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"airtime": "SUN 7:30pm-8pm",
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"tagline": "Where conversation and cultura meet",
"info": "What kind of no sabo word is Hyphenación? For us, it’s about living within a hyphenation. Like being a third-gen Mexican-American from the Texas border now living that Bay Area Chicano life. Like Xorje! Each week we bring together a couple of hyphenated Latinos to talk all about personal life choices: family, careers, relationships, belonging … everything is on the table. ",
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"order": 15
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"title": "The Political Mind of Jerry Brown",
"tagline": "Lessons from a lifetime in politics",
"info": "The Political Mind of Jerry Brown brings listeners the wisdom of the former Governor, Mayor, and presidential candidate. Scott Shafer interviewed Brown for more than 40 hours, covering the former governor's life and half-century in the political game – and Brown has some lessons he'd like to share. ",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-Political-Mind-of-Jerry-Brown-Podcast-Tile-703x703-1.jpg",
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"order": 18
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"info": "Latino USA, the radio journal of news and culture, is the only national, English-language radio program produced from a Latino perspective.",
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"marketplace": {
"id": "marketplace",
"title": "Marketplace",
"info": "Our flagship program, helmed by Kai Ryssdal, examines what the day in money delivered, through stories, conversations, newsworthy numbers and more. Updated Monday through Friday at about 3:30 p.m. PT.",
"airtime": "MON-FRI 4pm-4:30pm, MON-WED 6:30pm-7pm",
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"source": "American Public Media"
},
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"masters-of-scale": {
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"title": "Masters of Scale",
"info": "Masters of Scale is an original podcast in which LinkedIn co-founder and Greylock Partner Reid Hoffman sets out to describe and prove theories that explain how great entrepreneurs take their companies from zero to a gazillion in ingenious fashion.",
"airtime": "Every other Wednesday June 12 through October 16 at 8pm (repeats Thursdays at 2am)",
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},
"mindshift": {
"id": "mindshift",
"title": "MindShift",
"tagline": "A podcast about the future of learning and how we raise our kids",
"info": "The MindShift podcast explores the innovations in education that are shaping how kids learn. Hosts Ki Sung and Katrina Schwartz introduce listeners to educators, researchers, parents and students who are developing effective ways to improve how kids learn. We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Mindshift-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED MindShift: How We Will Learn",
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"meta": {
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"order": 12
},
"link": "/podcasts/mindshift",
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"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM1NzY0NjAwNDI5",
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"morning-edition": {
"id": "morning-edition",
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"info": "\u003cem>Morning Edition\u003c/em> takes listeners around the country and the world with multi-faceted stories and commentaries every weekday. Hosts Steve Inskeep, David Greene and Rachel Martin bring you the latest breaking news and features to prepare you for the day.",
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"onourwatch": {
"id": "onourwatch",
"title": "On Our Watch",
"tagline": "Deeply-reported investigative journalism",
"info": "For decades, the process for how police police themselves has been inconsistent – if not opaque. In some states, like California, these proceedings were completely hidden. After a new police transparency law unsealed scores of internal affairs files, our reporters set out to examine these cases and the shadow world of police discipline. On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. Is it the officers, or the public they've sworn to serve?",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/On-Our-Watch-Podcast-Tile-703x703-1.jpg",
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"order": 11
},
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"on-the-media": {
"id": "on-the-media",
"title": "On The Media",
"info": "Our weekly podcast explores how the media 'sausage' is made, casts an incisive eye on fluctuations in the marketplace of ideas, and examines threats to the freedom of information and expression in America and abroad. For one hour a week, the show tries to lift the veil from the process of \"making media,\" especially news media, because it's through that lens that we see the world and the world sees us",
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},
"link": "/radio/program/on-the-media",
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},
"pbs-newshour": {
"id": "pbs-newshour",
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"info": "Analysis, background reports and updates from the PBS NewsHour putting today's news in context.",
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"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/PBS-News-Hour-Podcast-Tile-360x360-1.jpg",
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"apple": "https://itunes.apple.com/us/podcast/pbs-newshour-full-show/id394432287?mt=2",
"tuneIn": "https://tunein.com/radio/PBS-NewsHour---Full-Show-p425698/",
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},
"perspectives": {
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"order": 14
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"planet-money": {
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"info": "The economy explained. Imagine you could call up a friend and say, Meet me at the bar and tell me what's going on with the economy. Now imagine that's actually a fun evening.",
"airtime": "SUN 3pm-4pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/planetmoney.jpg",
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},
"link": "/radio/program/planet-money",
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"apple": "https://itunes.apple.com/us/podcast/planet-money/id290783428?mt=2",
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},
"politicalbreakdown": {
"id": "politicalbreakdown",
"title": "Political Breakdown",
"tagline": "Politics from a personal perspective",
"info": "Political Breakdown is a new series that explores the political intersection of California and the nation. Each week hosts Scott Shafer and Marisa Lagos are joined with a new special guest to unpack politics -- with personality — and offer an insider’s glimpse at how politics happens.",
"airtime": "THU 6:30pm-7pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Political-Breakdown-2024-Podcast-Tile-703x703-1.jpg",
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"order": 5
},
"link": "/podcasts/politicalbreakdown",
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"possible": {
"id": "possible",
"title": "Possible",
"info": "Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. The show features interviews with visionary guests like Trevor Noah, Sam Altman and Janette Sadik-Khan. Possible paints an optimistic portrait of the world we can create through science, policy, business, art and our shared humanity. It asks: What if everything goes right for once? How can we get there? Each episode also includes a short fiction story generated by advanced AI GPT-4, serving as a thought-provoking springboard to speculate how humanity could leverage technology for good.",
"airtime": "SUN 2pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Possible-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.possible.fm/",
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"source": "Possible"
},
"link": "/radio/program/possible",
"subscribe": {
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"spotify": "https://open.spotify.com/show/730YpdUSNlMyPQwNnyjp4k"
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},
"pri-the-world": {
"id": "pri-the-world",
"title": "PRI's The World: Latest Edition",
"info": "Each weekday, host Marco Werman and his team of producers bring you the world's most interesting stories in an hour of radio that reminds us just how small our planet really is.",
"airtime": "MON-FRI 2pm-3pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-World-Podcast-Tile-360x360-1.jpg",
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},
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