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"content": "\u003cp>In written testimony released the day before he goes before Congress, \u003ca href=\"https://www.kqed.org/news/11660768/zuckerberg-to-tell-congress-facebooks-dark-underbelly-is-his-mistake\">Facebook CEO Mark Zuckerberg said\u003c/a>, \"It was my mistake and I'm sorry.\"\u003c/p>\n\u003cp>Zuckerberg's much anticipated testimony will begin on Tuesday before the Senate Judiciary and Commerce committees and will continue before the House Energy and Commerce Committee on Wednesday.\u003c/p>\n\u003cp>Facebook executives are in extreme damage-control mode as questions about data privacy, spreading fake news and election meddling mount.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n",
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"content": "\u003cp>In prepared testimony \u003ca href=\"https://www.kqed.org/news/11660768/zuckerberg-to-tell-congress-facebooks-dark-underbelly-is-his-mistake\" target=\"_blank\" rel=\"noopener\">released by Congress this morning,\u003c/a> Facebook CEO Mark Zuckerberg says the company didn't do enough to prevent its tools from being used for harm.\u003c/p>\n\u003cp>Zuckerberg will testify in the Senate on Tuesday and in the House on Wednesday about the company's ongoing data-privacy scandal and how it failed to guard against other abuses of its service.\u003c/p>\n\u003cp>Zuckerberg says in an opening statement to be delivered to congressional committees, \"I started Facebook, I run it, and I'm responsible for what happens here.\"\u003c/p>\n\u003cp>He is also expected to be asked about Russia's use of social media during the 2016 U.S. election. As many as 146 million people may have received information from a Russian agency that's accused of orchestrating much of the cybermeddling in the 2016 presidential election, according to Zuckerberg.\u003c/p>\n\u003cp>He's privately meeting with lawmakers today on Capitol Hill ahead of his first testimony.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Florida Sen. Bill Nelson, the top Democrat on the Senate Commerce Committee, and Senate Commerce Committee Chairman John Thune asked Zuckerberg to testify to \"restore lost trust\" in the company.\u003c/p>\n\u003cp>In his prepared remarks, Zuckerberg says the company has taken several steps to restrict outsiders' access to people's personal information on Facebook.\u003c/p>\n\u003cp>\u003cstrong>Facebook Investigating and Suspending Apps for Misusing Friend Data\u003c/strong>\u003c/p>\n\u003cp>Zuckerberg says the company will investigate every app that had access to a large amount of information, like friend data, before the company moved to prevent such access in 2014 — something that came too late in the Cambridge Analytica case.\u003c/p>\n\u003cp>The \u003ca href=\"https://www.kqed.org/news/11659038/promises-promises-facebooks-history-with-privacy\" target=\"_blank\" rel=\"noopener\">2014 change by the company\u003c/a> was an attempt to dramatically limit the access apps have to friend data, and requires developers to get approval from Facebook before accessing sensitive data.\u003c/p>\n\u003cp>Since Saturday, Facebook suspended Cubeyou, a firm associated with the University of Cambridge Psychometrics Centre, and AggregateIQ, a Canadian political consulting firm.\u003c/p>\n\u003caside class=\"alignright\">\n\u003ch3>Read More About KQED's Coverage on Facebook\u003c/h3>\n\u003cp> \u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.kqed.org/news/11659857/facebook-says-cambridge-analytica-data-grab-may-be-much-bigger-than-first-reported\" target=\"_blank\" rel=\"noopener\">Facebook Says Cambridge Analytica Data Grab May Be Much Bigger Than First Reported\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://www.kqed.org/news/11657315/heres-the-data-facebook-has-on-users-and-how-the-company-gathers-it\" target=\"_blank\" rel=\"noopener\">Here’s the Data Facebook Has on Users and How the Company Gathers It\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://www.kqed.org/news/11659038/promises-promises-facebooks-history-with-privacy\" target=\"_blank\" rel=\"noopener\">A Timeline of Facebook's Privacy Woes\u003c/a>\u003c/li>\n\u003c/ul>\n\u003c/aside>\n\u003cp>Facebook was notified by CNBC that Cubeyou was collecting information about users through quizzes. \u003ca href=\"https://www.cnbc.com/2018/04/08/cubeyou-cambridge-like-app-collected-data-on-millions-from-facebook.html\" target=\"_blank\" rel=\"noopener\">According to reporting by CNBC,\u003c/a> Cubeyou labeled its quizzes \"for non-profit academic research\" and then shared user information with marketers. CNBC says Cubeyou denies misusing data.\u003c/p>\n\u003cp>\"These are serious claims and we have suspended Cubeyou from Facebook while we investigate them,\" Ime Archibong, Facebook vice president of product partnerships, told CNBC. \"If they refuse or fail our audit, their apps will be banned from Facebook.\"\u003c/p>\n\u003cp>Facebook also suspended AggregateIQ amid media reports it had ties to Cambridge Analytica, which got its data through an app built by a University of Cambridge psychology researcher, Aleksandr Kogan.\u003c/p>\n\u003cp>This suspension comes as Facebook prepares to notify users today about whether their data had been accessed by Cambridge Analytica.\u003c/p>\n\u003cp>\u003cstrong>New Rules for Facebook Developers\u003c/strong>\u003c/p>\n\u003cp>Facebook is also increasing how it scrutinizes new developers before letting them access user data.\u003c/p>\n\u003cp>Domingo Guerra, the president of a mobile security firm called Appthority, says privacy concerns are now a bigger issue for Facebook than wooing developers.\u003c/p>\n\u003cp>Back in 2014, when Facebook wasn’t so established on mobile, it promised not to rapidly change rules on developers. That has changed after the latest Cambridge Analytica scandal.\u003c/p>\n\u003cp>\"They’ve already gained the market share they needed from having all the third-party app integrations, and becoming the center point for third-party apps,\" he says. \"They don’t really need their partners as when they first launched.\"\u003c/p>\n\u003cp>The company is now reviewing developers before giving access to data from people’s events, groups, pages and Instagram accounts.\u003c/p>\n\u003cp>Apps that gather data by allowing you to log in with Facebook will also require approval. And users will have to reauthorize apps that haven’t been used for 90 days.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>The Associated Press, Sam Harnett and Sarah Craig contributed to this report.\u003c/em>\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Florida Sen. Bill Nelson, the top Democrat on the Senate Commerce Committee, and Senate Commerce Committee Chairman John Thune asked Zuckerberg to testify to \"restore lost trust\" in the company.\u003c/p>\n\u003cp>In his prepared remarks, Zuckerberg says the company has taken several steps to restrict outsiders' access to people's personal information on Facebook.\u003c/p>\n\u003cp>\u003cstrong>Facebook Investigating and Suspending Apps for Misusing Friend Data\u003c/strong>\u003c/p>\n\u003cp>Zuckerberg says the company will investigate every app that had access to a large amount of information, like friend data, before the company moved to prevent such access in 2014 — something that came too late in the Cambridge Analytica case.\u003c/p>\n\u003cp>The \u003ca href=\"https://www.kqed.org/news/11659038/promises-promises-facebooks-history-with-privacy\" target=\"_blank\" rel=\"noopener\">2014 change by the company\u003c/a> was an attempt to dramatically limit the access apps have to friend data, and requires developers to get approval from Facebook before accessing sensitive data.\u003c/p>\n\u003cp>Since Saturday, Facebook suspended Cubeyou, a firm associated with the University of Cambridge Psychometrics Centre, and AggregateIQ, a Canadian political consulting firm.\u003c/p>\n\u003caside class=\"alignright\">\n\u003ch3>Read More About KQED's Coverage on Facebook\u003c/h3>\n\u003cp> \u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://www.kqed.org/news/11659857/facebook-says-cambridge-analytica-data-grab-may-be-much-bigger-than-first-reported\" target=\"_blank\" rel=\"noopener\">Facebook Says Cambridge Analytica Data Grab May Be Much Bigger Than First Reported\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://www.kqed.org/news/11657315/heres-the-data-facebook-has-on-users-and-how-the-company-gathers-it\" target=\"_blank\" rel=\"noopener\">Here’s the Data Facebook Has on Users and How the Company Gathers It\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://www.kqed.org/news/11659038/promises-promises-facebooks-history-with-privacy\" target=\"_blank\" rel=\"noopener\">A Timeline of Facebook's Privacy Woes\u003c/a>\u003c/li>\n\u003c/ul>\n\u003c/aside>\n\u003cp>Facebook was notified by CNBC that Cubeyou was collecting information about users through quizzes. \u003ca href=\"https://www.cnbc.com/2018/04/08/cubeyou-cambridge-like-app-collected-data-on-millions-from-facebook.html\" target=\"_blank\" rel=\"noopener\">According to reporting by CNBC,\u003c/a> Cubeyou labeled its quizzes \"for non-profit academic research\" and then shared user information with marketers. CNBC says Cubeyou denies misusing data.\u003c/p>\n\u003cp>\"These are serious claims and we have suspended Cubeyou from Facebook while we investigate them,\" Ime Archibong, Facebook vice president of product partnerships, told CNBC. \"If they refuse or fail our audit, their apps will be banned from Facebook.\"\u003c/p>\n\u003cp>Facebook also suspended AggregateIQ amid media reports it had ties to Cambridge Analytica, which got its data through an app built by a University of Cambridge psychology researcher, Aleksandr Kogan.\u003c/p>\n\u003cp>This suspension comes as Facebook prepares to notify users today about whether their data had been accessed by Cambridge Analytica.\u003c/p>\n\u003cp>\u003cstrong>New Rules for Facebook Developers\u003c/strong>\u003c/p>\n\u003cp>Facebook is also increasing how it scrutinizes new developers before letting them access user data.\u003c/p>\n\u003cp>Domingo Guerra, the president of a mobile security firm called Appthority, says privacy concerns are now a bigger issue for Facebook than wooing developers.\u003c/p>\n\u003cp>Back in 2014, when Facebook wasn’t so established on mobile, it promised not to rapidly change rules on developers. That has changed after the latest Cambridge Analytica scandal.\u003c/p>\n\u003cp>\"They’ve already gained the market share they needed from having all the third-party app integrations, and becoming the center point for third-party apps,\" he says. \"They don’t really need their partners as when they first launched.\"\u003c/p>\n\u003cp>The company is now reviewing developers before giving access to data from people’s events, groups, pages and Instagram accounts.\u003c/p>\n\u003cp>Apps that gather data by allowing you to log in with Facebook will also require approval. And users will have to reauthorize apps that haven’t been used for 90 days.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>The Associated Press, Sam Harnett and Sarah Craig contributed to this report.\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>The U.S. House Energy and Commerce Committee released the testimony of Facebook CEO's Mark Zuckerberg today, which he is expected to deliver to the committee on Wednesday. He's expected to deliver the same testimony to a joint hearing of the Senate Judiciary and Commerce committees on Tuesday.\u003c/p>\n\u003cp>Zuckerberg was called to testify after Facebook improperly shared the personal information of \u003ca href=\"https://www.kqed.org/news/11659857/facebook-says-cambridge-analytica-data-grab-may-be-much-bigger-than-first-reported\" target=\"_blank\" rel=\"noopener\">up to 87 million people\u003c/a> with Cambridge Analytica, a data analytics firm used by the Trump campaign that has recently come under fire.\u003c/p>\n\u003cp>Read Zuckerberg's full remarks here:\u003c/p>\n\u003cp>\u003cstrong>HEARING BEFORE THE UNITED STATES HOUSE OF REPRESENTATIVES COMMITTEE ON ENERGY AND COMMERCE\u003c/strong>\u003cbr>\nApril 11, 2018 Testimony of Mark Zuckerberg\u003cbr>\nChairman and Chief Executive Officer, Facebook\u003c/p>\n\u003cp>\u003cstrong>I. INTRODUCTION\u003c/strong>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Chairman Walden, Ranking Member Pallone, and Members of the Committee,\u003c/p>\n\u003cp>We face a number of important issues around privacy, safety, and democracy, and you will rightfully have some hard questions for me to answer. Before I talk about the steps we’re taking to address them, I want to talk about how we got here.\u003c/p>\n\u003cp>Facebook is an idealistic and optimistic company. For most of our existence, we focused on all the good that connecting people can bring. As Facebook has grown, people everywhere have gotten a powerful new tool to stay connected to the people they love, make their voices heard, and build communities and businesses. Just recently, we’ve seen the #metoo movement and the March for Our Lives, organized, at least in part, on Facebook. After Hurricane Harvey, people raised more than $20 million for relief. And more than 70 million small businesses now use Facebook to grow and create jobs.\u003c/p>\n\u003cp>But it’s clear now that we didn’t do enough to prevent these tools from being used for harm as well. That goes for fake news, foreign interference in elections, and hate speech, as well as developers and data privacy. We didn’t take a broad enough view of our responsibility, and that was a big mistake. It was my mistake, and I’m sorry. I started Facebook, I run it, and I’m responsible for what happens here.\u003c/p>\n\u003cp>So now we have to go through every part of our relationship with people and make sure we’re taking a broad enough view of our responsibility.\u003c/p>\n\u003cp>It’s not enough to just connect people, we have to make sure those connections are positive. It’s not enough to just give people a voice, we have to make sure people aren’t using it to hurt people or spread misinformation. It’s not enough to give people control of their information, we have to make sure developers they’ve given it to are protecting it too. Across the board, we have a responsibility to not just build tools, but to make sure those tools are used for good.\u003c/p>\n\u003cp>It will take some time to work through all of the changes we need to make, but I’m committed to getting it right.\u003c/p>\n\u003cp>That includes improving the way we protect people’s information and safeguard elections around the world. Here are a few key things we’re doing:\u003c/p>\n\u003cp>\u003cstrong>II. CAMBRIDGE ANALYTICA\u003c/strong>\u003c/p>\n\u003cp>Over the past few weeks, we’ve been working to understand exactly what happened with Cambridge Analytica and taking steps to make sure this doesn’t happen again. We took important actions to prevent this from happening again today four years ago, but we also made mistakes, there’s more to do, and we need to step up and do it.\u003c/p>\n\u003cp>\u003cstrong>A. What Happened\u003c/strong>\u003c/p>\n\u003cp>In 2007, we launched the Facebook Platform with the vision that more apps should be social. Your calendar should be able to show your friends’ birthdays, your maps should show where your friends live, and your address book should show their pictures. To do this, we enabled people to log into apps and share who their friends were and some information about them.\u003c/p>\n\u003cp>In 2013, a Cambridge University researcher named Aleksandr Kogan created a personality quiz app. It was installed by around 300,000 people who agreed to share some of their Facebook information as well as some information from their friends whose privacy settings allowed it. Given the way our platform worked at the time this meant Kogan was able to access some information about tens of millions of their friends.\u003c/p>\n\u003cp>In 2014, to prevent abusive apps, we announced that we were changing the entire platform to dramatically limit the Facebook information apps could access. Most importantly, apps like Kogan’s could no longer ask for information about a person’s friends unless their friends had also authorized the app. We also required developers to get approval from Facebook before they could request any data beyond a user’s public profile, friend list, and email address. These actions would prevent any app like Kogan’s from being able to access as much Facebook data today.\u003c/p>\n\u003cp>In 2015, we learned from journalists at The Guardian that Kogan had shared data from his app with Cambridge Analytica. It is against our policies for developers to share data without people’s consent, so we immediately banned Kogan’s app from our platform, and demanded that Kogan and other entities he gave the data to, including Cambridge Analytica, formally certify that they had deleted all improperly acquired data — which they ultimately did.\u003c/p>\n\u003cp>Last month, we learned from The Guardian, The New York Times and Channel 4 that Cambridge Analytica may not have deleted the data as they had certified. We immediately banned them from using any of our services. Cambridge Analytica claims they have already deleted the data and has agreed to a forensic audit by a firm we hired to investigate this. We’re also working with the U.K. Information Commissioner’s Office, which has jurisdiction over Cambridge Analytica, as it completes its investigation into what happened.\u003c/p>\n\u003cp>\u003cstrong>B. What We Are Doing\u003c/strong>\u003c/p>\n\u003cp>We have a responsibility to make sure what happened with Kogan and Cambridge Analytica doesn’t happen again. Here are some of the steps we’re taking:\u003c/p>\n\u003cp>• Safeguarding our platform. We need to make sure that developers like Kogan who got access to a lot of information in the past can’t get access to as much information going forward.\u003c/p>\n\u003cp>• We made some big changes to the Facebook platform in 2014 to dramatically restrict the amount of data that developers can access and to proactively review the apps on our platform. This makes it so a developer today can’t do what Kogan did years ago.\u003c/p>\n\u003cp>• But there’s more we can do here to limit the information developers can access and put more safeguards in place to prevent abuse.\u003c/p>\n\u003cp>• We’re removing developers’ access to your data if you haven’t used their app in three months.\u003c/p>\n\u003cp>• We’re reducing the data you give an app when you approve it to only your name, profile photo, and email address. That’s a lot less than apps can get on any other major app platform.\u003c/p>\n\u003cp>• We’re requiring developers to not only get approval but also to sign a contract that imposes strict requirements in order to ask anyone for access to their posts or other private data.\u003c/p>\n\u003cp>• We’re restricting more APIs like groups and events. You should be able to sign into apps and share your public information easily, but anything that might also share other people’s information — like other posts in groups you’re in or other people going to events you’re going to — will be much more restricted.\u003c/p>\n\u003cp>• Two weeks ago, we found out that a feature that lets you look someone up by their phone number and email was abused. This feature is useful in cases where people have the same name, but it was abused to link people’s public Facebook information to a phone number they already had. When we found out about the abuse, we shut this feature down.\u003c/p>\n\u003cp>• Investigating other apps. We’re in the process of investigating every app that had access to a large amount of information before we locked down our platform in 2014. If we detect suspicious activity, we’ll do a full forensic audit. And if we find that someone is improperly using data, we’ll ban them and tell everyone affected.\u003c/p>\n\u003cp>• Building better controls. Finally, we’re making it easier to understand which apps you’ve allowed to access your data. This week we started showing everyone a list of the apps you’ve used and an easy way to revoke their permissions to your data. You can already do this in your privacy settings, but we’re going to put it at the top of News Feed to make sure everyone sees it. And we also told everyone whose Facebook information may have been shared with Cambridge Analytica.\u003c/p>\n\u003cp>Beyond the steps we had already taken in 2014, I believe these are the next steps we must take to continue to secure our platform.\u003c/p>\n\u003cp>\u003cstrong>III. RUSSIAN ELECTION INTERFERENCE\u003c/strong>\u003c/p>\n\u003cp>Facebook’s mission is about giving people a voice and bringing people closer together. Those are deeply democratic values and we’re proud of them. I don’t want anyone to use our tools to undermine democracy. That’s not what we stand for.\u003c/p>\n\u003cp>We were too slow to spot and respond to Russian interference, and we’re working hard to get better. Our sophistication in handling these threats is growing and improving quickly. We will continue working with the government to understand the full extent of Russian interference, and we will do our part not only to ensure the integrity of free and fair elections around the world, but also to give everyone a voice and to be a force for good in democracy everywhere.\u003c/p>\n\u003cp>\u003cstrong>A. What Happened\u003c/strong>\u003c/p>\n\u003cp>Elections have always been especially sensitive times for our security team, and the 2016 U.S. presidential election was no exception.\u003c/p>\n\u003cp>Our security team has been aware of traditional Russian cyber threats — like hacking and malware — for years. Leading up to Election Day in November 2016, we detected and dealt with several threats with ties to Russia. This included activity by a group called APT28, that the U.S. government has publicly linked to Russian military intelligence services.\u003c/p>\n\u003cp>But while our primary focus was on traditional threats, we also saw some new behavior in the summer of 2016 when APT28-related accounts, under the banner of DC Leaks, created fake personas that were used to seed stolen information to journalists. We shut these accounts down for violating our policies.\u003c/p>\n\u003cp>After the election, we continued to investigate and learn more about these new threats. What we found was that bad actors had used coordinated networks of fake accounts to interfere in the election: promoting or attacking specific candidates and causes, creating distrust in political institutions, or simply spreading confusion. Some of these bad actors also used our ads tools.\u003c/p>\n\u003cp>We also learned about a disinformation campaign run by the Internet Research Agency (IRA) — a Russian agency that has repeatedly acted deceptively and tried to manipulate people in the US, Europe, and Russia. We found about 470 accounts and pages linked to the IRA, which generated around 80,000 Facebook posts over about a two-year period.\u003c/p>\n\u003cp>Our best estimate is that approximately 126 million people may have been served content from a Facebook Page associated with the IRA at some point during that period. On Instagram, where our data on reach is not as complete, we found about 120,000 pieces of content, and estimate that an additional 20 million people were likely served it.\u003c/p>\n\u003cp>Over the same period, the IRA also spent approximately $100,000 on more than 3,000 ads on Facebook and Instagram, which were seen by an estimated 11 million people in the United States. We shut down these IRA accounts in August 2017.\u003c/p>\n\u003cp>\u003cstrong>B. What We Are Doing\u003c/strong>\u003c/p>\n\u003cp>There’s no question that we should have spotted Russian interference earlier, and we’re working hard to make sure it doesn’t happen again. Our actions include:\u003c/p>\n\u003cp>• Building new technology to prevent abuse. Since 2016, we have improved our techniques to prevent nation states from interfering in foreign elections, and we’ve built more advanced AI tools to remove fake accounts more generally. There have been a number of important elections since then where these new tools have been successfully deployed. For example:\u003c/p>\n\u003cp>• In France, leading up to the presidential election in 2017, we found and took down 30,000 fake accounts.\u003c/p>\n\u003cp>• In Germany, before the 2017 elections, we worked directly with the election commission to learn from them about the threats they saw and to share information.\u003c/p>\n\u003cp>• In the U.S. Senate Alabama special election last year, we deployed new AI tools that proactively detected and removed fake accounts from Macedonia trying to spread misinformation.\u003c/p>\n\u003cp>• We have disabled thousands of accounts tied to organized, financially motivated fake news spammers. These investigations have been used to improve our automated systems that find fake accounts.\u003c/p>\n\u003cp>• Last week, we took down more than 270 additional pages and accounts operated by the IRA and used to target people in Russia and Russian speakers in countries like Azerbaijan, Uzbekistan and Ukraine. Some of the pages we removed belong to Russian news organizations that we determined were controlled by the IRA.\u003c/p>\n\u003cp>• Significantly increasing our investment in security. We now have about 15,000 people working on security and content review. We’ll have more than 20,000 by the end of this year.\u003c/p>\n\u003cp>• I’ve directed our teams to invest so much in security — on top of the other investments we’re making — that it will significantly impact our profitability going forward. But I want to be clear about what our priority is: protecting our community is more important than maximizing our profits.\u003c/p>\n\u003cp>• Strengthening our advertising policies. We know some Members of Congress are exploring ways to increase transparency around political or issue advertising, and we’re happy to keep working with Congress on that. But we aren’t waiting for legislation to act.\u003c/p>\n\u003cp>• From now on, every advertiser who wants to run political or issue ads will need to be authorized. To get authorized, advertisers will need to confirm their identity and location. Any advertiser who doesn’t pass will be prohibited from running political or issue ads. We will also label them and advertisers will have to show you who paid for them. We’re starting this in the U.S. and expanding to the rest of the world in the coming months.\u003c/p>\n\u003cp>• For even greater political ads transparency, we have also built a tool that lets anyone see all of the ads a page is running. We’re testing this in Canada now and we’ll launch it globally this summer. We’re also creating a searchable archive of past political ads.\u003c/p>\n\u003cp>• We will also require people who manage large pages to be verified as well. This will make it much harder for people to run pages using fake accounts, or to grow virally and spread misinformation or divisive content that way.\u003c/p>\n\u003cp>• In order to require verification for all of these pages and advertisers, we will hire thousands of more people. We’re committed to getting this done in time for the critical months before the 2018 elections in the U.S. as well as elections in Mexico, Brazil, India, Pakistan and elsewhere in the next year.\u003c/p>\n\u003cp>• These steps by themselves won’t stop all people trying to game the system. But they will make it a lot harder for anyone to do what the Russians did during the 2016 election and use fake accounts and pages to run ads. Election interference is a problem that’s bigger than any one platform, and that’s why we support the Honest Ads Act. This will help raise the bar for all political advertising online.\u003c/p>\n\u003cp>• Sharing information. We’ve been working with other technology companies to share information about threats, and we’re also cooperating with the U.S. and foreign governments on election integrity.\u003c/p>\n\u003cp>At the same time, it’s also important not to lose sight of the more straightforward and larger ways Facebook plays a role in elections.\u003c/p>\n\u003cp>In 2016, people had billions of interactions and open discussions on Facebook that may never have happened offline. Candidates had direct channels to communicate with tens of millions of citizens. Campaigns spent tens of millions of dollars organizing and advertising online to get their messages out further. And we organized “get out the vote” efforts that helped more than 2 million people register to vote who might not have voted otherwise.\u003c/p>\n\u003cp>Security — including around elections — isn’t a problem you ever fully solve. Organizations like the IRA are sophisticated adversaries who are constantly evolving, but we’ll keep improving our techniques to stay ahead. And we’ll also keep building tools to help more people make their voices heard in the democratic process.\u003c/p>\n\u003cp>\u003cstrong>IV. CONCLUSION\u003c/strong>\u003c/p>\n\u003cp>My top priority has always been our social mission of connecting people, building community and bringing the world closer together. Advertisers and developers will never take priority over that as long as I’m running Facebook.\u003c/p>\n\u003cp>I started Facebook when I was in college. We’ve come a long way since then. We now serve more than 2 billion people around the world, and every day, people use our services to stay connected with the people that matter to them most. I believe deeply in what we’re doing. And when we address these challenges, I know we’ll look back and view helping people connect and giving more people a voice as a positive force in the world.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>I realize the issues we’re talking about today aren’t just issues for Facebook and our community — they’re challenges for all of us as Americans. Thank you for having me here today, and I’m ready to take your questions.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>The U.S. House Energy and Commerce Committee released the testimony of Facebook CEO's Mark Zuckerberg today, which he is expected to deliver to the committee on Wednesday. He's expected to deliver the same testimony to a joint hearing of the Senate Judiciary and Commerce committees on Tuesday.\u003c/p>\n\u003cp>Zuckerberg was called to testify after Facebook improperly shared the personal information of \u003ca href=\"https://www.kqed.org/news/11659857/facebook-says-cambridge-analytica-data-grab-may-be-much-bigger-than-first-reported\" target=\"_blank\" rel=\"noopener\">up to 87 million people\u003c/a> with Cambridge Analytica, a data analytics firm used by the Trump campaign that has recently come under fire.\u003c/p>\n\u003cp>Read Zuckerberg's full remarks here:\u003c/p>\n\u003cp>\u003cstrong>HEARING BEFORE THE UNITED STATES HOUSE OF REPRESENTATIVES COMMITTEE ON ENERGY AND COMMERCE\u003c/strong>\u003cbr>\nApril 11, 2018 Testimony of Mark Zuckerberg\u003cbr>\nChairman and Chief Executive Officer, Facebook\u003c/p>\n\u003cp>\u003cstrong>I. INTRODUCTION\u003c/strong>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Chairman Walden, Ranking Member Pallone, and Members of the Committee,\u003c/p>\n\u003cp>We face a number of important issues around privacy, safety, and democracy, and you will rightfully have some hard questions for me to answer. Before I talk about the steps we’re taking to address them, I want to talk about how we got here.\u003c/p>\n\u003cp>Facebook is an idealistic and optimistic company. For most of our existence, we focused on all the good that connecting people can bring. As Facebook has grown, people everywhere have gotten a powerful new tool to stay connected to the people they love, make their voices heard, and build communities and businesses. Just recently, we’ve seen the #metoo movement and the March for Our Lives, organized, at least in part, on Facebook. After Hurricane Harvey, people raised more than $20 million for relief. And more than 70 million small businesses now use Facebook to grow and create jobs.\u003c/p>\n\u003cp>But it’s clear now that we didn’t do enough to prevent these tools from being used for harm as well. That goes for fake news, foreign interference in elections, and hate speech, as well as developers and data privacy. We didn’t take a broad enough view of our responsibility, and that was a big mistake. It was my mistake, and I’m sorry. I started Facebook, I run it, and I’m responsible for what happens here.\u003c/p>\n\u003cp>So now we have to go through every part of our relationship with people and make sure we’re taking a broad enough view of our responsibility.\u003c/p>\n\u003cp>It’s not enough to just connect people, we have to make sure those connections are positive. It’s not enough to just give people a voice, we have to make sure people aren’t using it to hurt people or spread misinformation. It’s not enough to give people control of their information, we have to make sure developers they’ve given it to are protecting it too. Across the board, we have a responsibility to not just build tools, but to make sure those tools are used for good.\u003c/p>\n\u003cp>It will take some time to work through all of the changes we need to make, but I’m committed to getting it right.\u003c/p>\n\u003cp>That includes improving the way we protect people’s information and safeguard elections around the world. Here are a few key things we’re doing:\u003c/p>\n\u003cp>\u003cstrong>II. CAMBRIDGE ANALYTICA\u003c/strong>\u003c/p>\n\u003cp>Over the past few weeks, we’ve been working to understand exactly what happened with Cambridge Analytica and taking steps to make sure this doesn’t happen again. We took important actions to prevent this from happening again today four years ago, but we also made mistakes, there’s more to do, and we need to step up and do it.\u003c/p>\n\u003cp>\u003cstrong>A. What Happened\u003c/strong>\u003c/p>\n\u003cp>In 2007, we launched the Facebook Platform with the vision that more apps should be social. Your calendar should be able to show your friends’ birthdays, your maps should show where your friends live, and your address book should show their pictures. To do this, we enabled people to log into apps and share who their friends were and some information about them.\u003c/p>\n\u003cp>In 2013, a Cambridge University researcher named Aleksandr Kogan created a personality quiz app. It was installed by around 300,000 people who agreed to share some of their Facebook information as well as some information from their friends whose privacy settings allowed it. Given the way our platform worked at the time this meant Kogan was able to access some information about tens of millions of their friends.\u003c/p>\n\u003cp>In 2014, to prevent abusive apps, we announced that we were changing the entire platform to dramatically limit the Facebook information apps could access. Most importantly, apps like Kogan’s could no longer ask for information about a person’s friends unless their friends had also authorized the app. We also required developers to get approval from Facebook before they could request any data beyond a user’s public profile, friend list, and email address. These actions would prevent any app like Kogan’s from being able to access as much Facebook data today.\u003c/p>\n\u003cp>In 2015, we learned from journalists at The Guardian that Kogan had shared data from his app with Cambridge Analytica. It is against our policies for developers to share data without people’s consent, so we immediately banned Kogan’s app from our platform, and demanded that Kogan and other entities he gave the data to, including Cambridge Analytica, formally certify that they had deleted all improperly acquired data — which they ultimately did.\u003c/p>\n\u003cp>Last month, we learned from The Guardian, The New York Times and Channel 4 that Cambridge Analytica may not have deleted the data as they had certified. We immediately banned them from using any of our services. Cambridge Analytica claims they have already deleted the data and has agreed to a forensic audit by a firm we hired to investigate this. We’re also working with the U.K. Information Commissioner’s Office, which has jurisdiction over Cambridge Analytica, as it completes its investigation into what happened.\u003c/p>\n\u003cp>\u003cstrong>B. What We Are Doing\u003c/strong>\u003c/p>\n\u003cp>We have a responsibility to make sure what happened with Kogan and Cambridge Analytica doesn’t happen again. Here are some of the steps we’re taking:\u003c/p>\n\u003cp>• Safeguarding our platform. We need to make sure that developers like Kogan who got access to a lot of information in the past can’t get access to as much information going forward.\u003c/p>\n\u003cp>• We made some big changes to the Facebook platform in 2014 to dramatically restrict the amount of data that developers can access and to proactively review the apps on our platform. This makes it so a developer today can’t do what Kogan did years ago.\u003c/p>\n\u003cp>• But there’s more we can do here to limit the information developers can access and put more safeguards in place to prevent abuse.\u003c/p>\n\u003cp>• We’re removing developers’ access to your data if you haven’t used their app in three months.\u003c/p>\n\u003cp>• We’re reducing the data you give an app when you approve it to only your name, profile photo, and email address. That’s a lot less than apps can get on any other major app platform.\u003c/p>\n\u003cp>• We’re requiring developers to not only get approval but also to sign a contract that imposes strict requirements in order to ask anyone for access to their posts or other private data.\u003c/p>\n\u003cp>• We’re restricting more APIs like groups and events. You should be able to sign into apps and share your public information easily, but anything that might also share other people’s information — like other posts in groups you’re in or other people going to events you’re going to — will be much more restricted.\u003c/p>\n\u003cp>• Two weeks ago, we found out that a feature that lets you look someone up by their phone number and email was abused. This feature is useful in cases where people have the same name, but it was abused to link people’s public Facebook information to a phone number they already had. When we found out about the abuse, we shut this feature down.\u003c/p>\n\u003cp>• Investigating other apps. We’re in the process of investigating every app that had access to a large amount of information before we locked down our platform in 2014. If we detect suspicious activity, we’ll do a full forensic audit. And if we find that someone is improperly using data, we’ll ban them and tell everyone affected.\u003c/p>\n\u003cp>• Building better controls. Finally, we’re making it easier to understand which apps you’ve allowed to access your data. This week we started showing everyone a list of the apps you’ve used and an easy way to revoke their permissions to your data. You can already do this in your privacy settings, but we’re going to put it at the top of News Feed to make sure everyone sees it. And we also told everyone whose Facebook information may have been shared with Cambridge Analytica.\u003c/p>\n\u003cp>Beyond the steps we had already taken in 2014, I believe these are the next steps we must take to continue to secure our platform.\u003c/p>\n\u003cp>\u003cstrong>III. RUSSIAN ELECTION INTERFERENCE\u003c/strong>\u003c/p>\n\u003cp>Facebook’s mission is about giving people a voice and bringing people closer together. Those are deeply democratic values and we’re proud of them. I don’t want anyone to use our tools to undermine democracy. That’s not what we stand for.\u003c/p>\n\u003cp>We were too slow to spot and respond to Russian interference, and we’re working hard to get better. Our sophistication in handling these threats is growing and improving quickly. We will continue working with the government to understand the full extent of Russian interference, and we will do our part not only to ensure the integrity of free and fair elections around the world, but also to give everyone a voice and to be a force for good in democracy everywhere.\u003c/p>\n\u003cp>\u003cstrong>A. What Happened\u003c/strong>\u003c/p>\n\u003cp>Elections have always been especially sensitive times for our security team, and the 2016 U.S. presidential election was no exception.\u003c/p>\n\u003cp>Our security team has been aware of traditional Russian cyber threats — like hacking and malware — for years. Leading up to Election Day in November 2016, we detected and dealt with several threats with ties to Russia. This included activity by a group called APT28, that the U.S. government has publicly linked to Russian military intelligence services.\u003c/p>\n\u003cp>But while our primary focus was on traditional threats, we also saw some new behavior in the summer of 2016 when APT28-related accounts, under the banner of DC Leaks, created fake personas that were used to seed stolen information to journalists. We shut these accounts down for violating our policies.\u003c/p>\n\u003cp>After the election, we continued to investigate and learn more about these new threats. What we found was that bad actors had used coordinated networks of fake accounts to interfere in the election: promoting or attacking specific candidates and causes, creating distrust in political institutions, or simply spreading confusion. Some of these bad actors also used our ads tools.\u003c/p>\n\u003cp>We also learned about a disinformation campaign run by the Internet Research Agency (IRA) — a Russian agency that has repeatedly acted deceptively and tried to manipulate people in the US, Europe, and Russia. We found about 470 accounts and pages linked to the IRA, which generated around 80,000 Facebook posts over about a two-year period.\u003c/p>\n\u003cp>Our best estimate is that approximately 126 million people may have been served content from a Facebook Page associated with the IRA at some point during that period. On Instagram, where our data on reach is not as complete, we found about 120,000 pieces of content, and estimate that an additional 20 million people were likely served it.\u003c/p>\n\u003cp>Over the same period, the IRA also spent approximately $100,000 on more than 3,000 ads on Facebook and Instagram, which were seen by an estimated 11 million people in the United States. We shut down these IRA accounts in August 2017.\u003c/p>\n\u003cp>\u003cstrong>B. What We Are Doing\u003c/strong>\u003c/p>\n\u003cp>There’s no question that we should have spotted Russian interference earlier, and we’re working hard to make sure it doesn’t happen again. Our actions include:\u003c/p>\n\u003cp>• Building new technology to prevent abuse. Since 2016, we have improved our techniques to prevent nation states from interfering in foreign elections, and we’ve built more advanced AI tools to remove fake accounts more generally. There have been a number of important elections since then where these new tools have been successfully deployed. For example:\u003c/p>\n\u003cp>• In France, leading up to the presidential election in 2017, we found and took down 30,000 fake accounts.\u003c/p>\n\u003cp>• In Germany, before the 2017 elections, we worked directly with the election commission to learn from them about the threats they saw and to share information.\u003c/p>\n\u003cp>• In the U.S. Senate Alabama special election last year, we deployed new AI tools that proactively detected and removed fake accounts from Macedonia trying to spread misinformation.\u003c/p>\n\u003cp>• We have disabled thousands of accounts tied to organized, financially motivated fake news spammers. These investigations have been used to improve our automated systems that find fake accounts.\u003c/p>\n\u003cp>• Last week, we took down more than 270 additional pages and accounts operated by the IRA and used to target people in Russia and Russian speakers in countries like Azerbaijan, Uzbekistan and Ukraine. Some of the pages we removed belong to Russian news organizations that we determined were controlled by the IRA.\u003c/p>\n\u003cp>• Significantly increasing our investment in security. We now have about 15,000 people working on security and content review. We’ll have more than 20,000 by the end of this year.\u003c/p>\n\u003cp>• I’ve directed our teams to invest so much in security — on top of the other investments we’re making — that it will significantly impact our profitability going forward. But I want to be clear about what our priority is: protecting our community is more important than maximizing our profits.\u003c/p>\n\u003cp>• Strengthening our advertising policies. We know some Members of Congress are exploring ways to increase transparency around political or issue advertising, and we’re happy to keep working with Congress on that. But we aren’t waiting for legislation to act.\u003c/p>\n\u003cp>• From now on, every advertiser who wants to run political or issue ads will need to be authorized. To get authorized, advertisers will need to confirm their identity and location. Any advertiser who doesn’t pass will be prohibited from running political or issue ads. We will also label them and advertisers will have to show you who paid for them. We’re starting this in the U.S. and expanding to the rest of the world in the coming months.\u003c/p>\n\u003cp>• For even greater political ads transparency, we have also built a tool that lets anyone see all of the ads a page is running. We’re testing this in Canada now and we’ll launch it globally this summer. We’re also creating a searchable archive of past political ads.\u003c/p>\n\u003cp>• We will also require people who manage large pages to be verified as well. This will make it much harder for people to run pages using fake accounts, or to grow virally and spread misinformation or divisive content that way.\u003c/p>\n\u003cp>• In order to require verification for all of these pages and advertisers, we will hire thousands of more people. We’re committed to getting this done in time for the critical months before the 2018 elections in the U.S. as well as elections in Mexico, Brazil, India, Pakistan and elsewhere in the next year.\u003c/p>\n\u003cp>• These steps by themselves won’t stop all people trying to game the system. But they will make it a lot harder for anyone to do what the Russians did during the 2016 election and use fake accounts and pages to run ads. Election interference is a problem that’s bigger than any one platform, and that’s why we support the Honest Ads Act. This will help raise the bar for all political advertising online.\u003c/p>\n\u003cp>• Sharing information. We’ve been working with other technology companies to share information about threats, and we’re also cooperating with the U.S. and foreign governments on election integrity.\u003c/p>\n\u003cp>At the same time, it’s also important not to lose sight of the more straightforward and larger ways Facebook plays a role in elections.\u003c/p>\n\u003cp>In 2016, people had billions of interactions and open discussions on Facebook that may never have happened offline. Candidates had direct channels to communicate with tens of millions of citizens. Campaigns spent tens of millions of dollars organizing and advertising online to get their messages out further. And we organized “get out the vote” efforts that helped more than 2 million people register to vote who might not have voted otherwise.\u003c/p>\n\u003cp>Security — including around elections — isn’t a problem you ever fully solve. Organizations like the IRA are sophisticated adversaries who are constantly evolving, but we’ll keep improving our techniques to stay ahead. And we’ll also keep building tools to help more people make their voices heard in the democratic process.\u003c/p>\n\u003cp>\u003cstrong>IV. CONCLUSION\u003c/strong>\u003c/p>\n\u003cp>My top priority has always been our social mission of connecting people, building community and bringing the world closer together. Advertisers and developers will never take priority over that as long as I’m running Facebook.\u003c/p>\n\u003cp>I started Facebook when I was in college. We’ve come a long way since then. We now serve more than 2 billion people around the world, and every day, people use our services to stay connected with the people that matter to them most. I believe deeply in what we’re doing. And when we address these challenges, I know we’ll look back and view helping people connect and giving more people a voice as a positive force in the world.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>I realize the issues we’re talking about today aren’t just issues for Facebook and our community — they’re challenges for all of us as Americans. Thank you for having me here today, and I’m ready to take your questions.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>There are a lot of regrets coming out of Silicon Valley these days as the dark side of the tech revolution becomes increasingly apparent. From smartphone addiction to the big scandal involving the misuse of personal information from some \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/04/04/599542151/facebook-says-cambridge-analytica-data-grab-may-be-much-bigger-than-first-report\" target=\"_blank\" rel=\"noopener\">87 million\u003c/a> Facebook users.\u003c/p>\n\u003cp>Facebook Chief Operating Officer Sheryl Sandberg expressed her regrets in an\u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/04/05/599770568/facebooks-sheryl-sandberg-on-data-privacy-fail-we-were-way-too-idealistic\" target=\"_blank\" rel=\"noopener\"> interview last week\u003c/a> with NPR. “We know that we did not do enough to protect people’s data,” Sandberg said. “I’m really sorry for that. Mark [Zuckerberg] is really sorry for that, and what we’re doing now is taking really firm action.”\u003c/p>\n\u003cp>Facebook CEO Mark Zuckerberg will have a chance to express his regrets when \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/04/04/599394175/facebooks-mark-zuckerberg-will-testify-in-congress-on-april-11\" target=\"_blank\" rel=\"noopener\">he testifies\u003c/a> in front of Congress later this week.\u003c/p>\n\u003cp>But the remorse coming out of Silicon Valley isn’t just from high-profile leaders like Sandberg and Zuckerberg. Investors and people who worked to build some of the problematic technologies are also taking the blame; some are even turning their attention to fixing the problems.\u003c/p>\n\u003cp>When Sandy Parakilas went to work for Facebook in 2011, he says, he deeply believed in its mission of bringing the world closer together and building community. At the time, the Arab Spring was in full bloom, and social media companies were getting credit for helping to launch a revolution.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“I was extremely excited about the power of social media to advance democracy all over the world,” Parakilas says.\u003c/p>\n\u003cp>But his optimism would be tempered by the reality of Facebook’s hunger for raw data about its users. He didn’t like the direction it was going.\u003c/p>\n\u003cp>“They have a business model that is going to push them continuously down a road of deceiving people,” he says. “It’s a surveillance advertising business model.”\u003c/p>\n\u003cp>Parakilas says he tried to warn his managers at Facebook that they were at risk of putting private information into the wrong hands. But the company was growing fast and making money. Its leaders believed connecting people was inherently good.\u003c/p>\n\u003cp>Many of its earliest investors believed in its mission, too. But now \u003ca href=\"https://www.npr.org/2018/03/20/595123564/facebook-is-losing-users-trust-tech-investor-says\" target=\"_blank\" rel=\"noopener\">Roger McNamee\u003c/a>, who helped mentor Zuckerberg, says he feels bad about what’s happened, “because at the end of the day these were my friends. I helped them be successful. I wanted them to be successful.”\u003c/p>\n\u003cp>As part of his penance, McNamee helped found the \u003ca href=\"http://humanetech.com/\" target=\"_blank\" rel=\"noopener\">Center for Humane Technology\u003c/a>. The center is trying to “realign technology with humanity’s best interests.” Parakilas has also joined the effort as an adviser.\u003c/p>\n\u003cp>While Facebook may be in the headlines now, there is plenty of regret going around Silicon Valley from people who were part of other companies.\u003c/p>\n\u003cp>Guillaume Chaslot joined Google/YouTube in 2010. He, too, started as a true believer. “We could only make things better if people were more connected,” he says. “If everybody could say what he wanted to say, things would naturally get better.”\u003c/p>\n\u003cp>But Chaslot says he noticed the main goal at YouTube wasn’t to inform people; it was to keep people watching videos for as long as possible. “This goal has some very bad side effects and I started to notice the side effect as I worked at YouTube,” he says.\u003c/p>\n\u003cp>Among the side effects he noticed: People tended to get only one point of view on a topic — and not always the right one. For example, a search for “moon landing” might bring up \u003ca href=\"https://www.youtube.com/watch?v=cCqgrcKYFx0\" target=\"_blank\" rel=\"noopener\">videos from conspiracy theorists \u003c/a>arguing that NASA faked the whole event.\u003c/p>\n\u003cp>Chaslot tried to create an algorithm that would show people different points of view. But, he says, his bosses weren’t interested.\u003c/p>\n\u003cp>A spokesperson from the company says it has updated its algorithms since Chaslot left. According to the company, it no longer just tries to keep people on the site for as long as possible; the goal is to measure through surveys how satisfied users are with the time they spend on the site.\u003c/p>\n\u003cp>Chaslot left in 2013. But, he continued to lose sleep over what was happening on YouTube. From the outside, he observed the site fill up with conspiracy theories and divisive content. He privately met with former colleagues and tried to warn them. But nothing began to change until after the presidential election, when news of Russian interference brought more attention to the kinds of videos on YouTube.\u003c/p>\n\u003cp>Chaslot now says he wishes he’d gone public sooner. “Now that’s what I’m doing but with a bit of a delay,” he says. He even started \u003ca href=\"https://algotransparency.org/?candidat=is%20the%20earth%20flat%20or%20round?&file=ytrecos-science-2018-02-01\" target=\"_blank\" rel=\"noopener\">a site\u003c/a> to track what kinds of videos surface when you search terms like “Is the Earth flat or round?” and “vaccine facts.” The results bring up plenty of factually incorrect conspiracies.\u003c/p>\n\u003cp>Of course, it may be easier for many techies to speak out now — investors have done well and employees were paid well for their work. Still, it’s probably good news that the very people who helped create the problem are now using their inside knowledge to fix it.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>There are a lot of regrets coming out of Silicon Valley these days as the dark side of the tech revolution becomes increasingly apparent. From smartphone addiction to the big scandal involving the misuse of personal information from some \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/04/04/599542151/facebook-says-cambridge-analytica-data-grab-may-be-much-bigger-than-first-report\" target=\"_blank\" rel=\"noopener\">87 million\u003c/a> Facebook users.\u003c/p>\n\u003cp>Facebook Chief Operating Officer Sheryl Sandberg expressed her regrets in an\u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/04/05/599770568/facebooks-sheryl-sandberg-on-data-privacy-fail-we-were-way-too-idealistic\" target=\"_blank\" rel=\"noopener\"> interview last week\u003c/a> with NPR. “We know that we did not do enough to protect people’s data,” Sandberg said. “I’m really sorry for that. Mark [Zuckerberg] is really sorry for that, and what we’re doing now is taking really firm action.”\u003c/p>\n\u003cp>Facebook CEO Mark Zuckerberg will have a chance to express his regrets when \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/04/04/599394175/facebooks-mark-zuckerberg-will-testify-in-congress-on-april-11\" target=\"_blank\" rel=\"noopener\">he testifies\u003c/a> in front of Congress later this week.\u003c/p>\n\u003cp>But the remorse coming out of Silicon Valley isn’t just from high-profile leaders like Sandberg and Zuckerberg. Investors and people who worked to build some of the problematic technologies are also taking the blame; some are even turning their attention to fixing the problems.\u003c/p>\n\u003cp>When Sandy Parakilas went to work for Facebook in 2011, he says, he deeply believed in its mission of bringing the world closer together and building community. At the time, the Arab Spring was in full bloom, and social media companies were getting credit for helping to launch a revolution.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“I was extremely excited about the power of social media to advance democracy all over the world,” Parakilas says.\u003c/p>\n\u003cp>But his optimism would be tempered by the reality of Facebook’s hunger for raw data about its users. He didn’t like the direction it was going.\u003c/p>\n\u003cp>“They have a business model that is going to push them continuously down a road of deceiving people,” he says. “It’s a surveillance advertising business model.”\u003c/p>\n\u003cp>Parakilas says he tried to warn his managers at Facebook that they were at risk of putting private information into the wrong hands. But the company was growing fast and making money. Its leaders believed connecting people was inherently good.\u003c/p>\n\u003cp>Many of its earliest investors believed in its mission, too. But now \u003ca href=\"https://www.npr.org/2018/03/20/595123564/facebook-is-losing-users-trust-tech-investor-says\" target=\"_blank\" rel=\"noopener\">Roger McNamee\u003c/a>, who helped mentor Zuckerberg, says he feels bad about what’s happened, “because at the end of the day these were my friends. I helped them be successful. I wanted them to be successful.”\u003c/p>\n\u003cp>As part of his penance, McNamee helped found the \u003ca href=\"http://humanetech.com/\" target=\"_blank\" rel=\"noopener\">Center for Humane Technology\u003c/a>. The center is trying to “realign technology with humanity’s best interests.” Parakilas has also joined the effort as an adviser.\u003c/p>\n\u003cp>While Facebook may be in the headlines now, there is plenty of regret going around Silicon Valley from people who were part of other companies.\u003c/p>\n\u003cp>Guillaume Chaslot joined Google/YouTube in 2010. He, too, started as a true believer. “We could only make things better if people were more connected,” he says. “If everybody could say what he wanted to say, things would naturally get better.”\u003c/p>\n\u003cp>But Chaslot says he noticed the main goal at YouTube wasn’t to inform people; it was to keep people watching videos for as long as possible. “This goal has some very bad side effects and I started to notice the side effect as I worked at YouTube,” he says.\u003c/p>\n\u003cp>Among the side effects he noticed: People tended to get only one point of view on a topic — and not always the right one. For example, a search for “moon landing” might bring up \u003ca href=\"https://www.youtube.com/watch?v=cCqgrcKYFx0\" target=\"_blank\" rel=\"noopener\">videos from conspiracy theorists \u003c/a>arguing that NASA faked the whole event.\u003c/p>\n\u003cp>Chaslot tried to create an algorithm that would show people different points of view. But, he says, his bosses weren’t interested.\u003c/p>\n\u003cp>A spokesperson from the company says it has updated its algorithms since Chaslot left. According to the company, it no longer just tries to keep people on the site for as long as possible; the goal is to measure through surveys how satisfied users are with the time they spend on the site.\u003c/p>\n\u003cp>Chaslot left in 2013. But, he continued to lose sleep over what was happening on YouTube. From the outside, he observed the site fill up with conspiracy theories and divisive content. He privately met with former colleagues and tried to warn them. But nothing began to change until after the presidential election, when news of Russian interference brought more attention to the kinds of videos on YouTube.\u003c/p>\n\u003cp>Chaslot now says he wishes he’d gone public sooner. “Now that’s what I’m doing but with a bit of a delay,” he says. He even started \u003ca href=\"https://algotransparency.org/?candidat=is%20the%20earth%20flat%20or%20round?&file=ytrecos-science-2018-02-01\" target=\"_blank\" rel=\"noopener\">a site\u003c/a> to track what kinds of videos surface when you search terms like “Is the Earth flat or round?” and “vaccine facts.” The results bring up plenty of factually incorrect conspiracies.\u003c/p>\n\u003cp>Of course, it may be easier for many techies to speak out now — investors have done well and employees were paid well for their work. Still, it’s probably good news that the very people who helped create the problem are now using their inside knowledge to fix it.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>After weeks of remaining conspicuously out of sight, Facebook Chief Operating Officer Sheryl Sandberg told NPR’s Steve Inskeep that she doesn’t know if companies other than Cambridge Analytica exploited users’ private data without their consent.\u003c/p>\n\u003cp>“We don’t know,” she said, leaning into a black leather swivel chair at the company’s headquarters in Menlo Park on Thursday.\u003c/p>\n\u003cp>Sandberg said Facebook has launched an investigation and audit to determine whether user information has been compromised by other firms.\u003c/p>\n\u003cp>“As we find those, we’re going to notify people,” she said.\u003c/p>\n\u003cp>The interview with NPR is part of an intense damage control tour the company has undertaken to respond to users, politicians and regulators who are outraged to learn that for years, Facebook had left people’s personal information open for mining by third-party app developers.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>CEO Mark Zuckerberg is scheduled to \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/04/04/599394175/facebooks-mark-zuckerberg-will-testify-in-congress-on-april-11\" target=\"_blank\" rel=\"noopener\">testify \u003c/a>at congressional hearings next Tuesday and Wednesday.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" src=\"https://www.npr.org/player/embed/599770568/600055813\" width=\"100%\" height=\"290\" frameborder=\"0\" scrolling=\"no\" title=\"NPR embedded audio player\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>Sandberg outlined some of the steps the company is taking to repair the damage: On Monday, Facebook will begin notifying the 87 million users whose information may have been compromised and given to Cambridge Analytica, a data mining firm used by the Trump campaign.\u003c/p>\n\u003cp>But, she said, the company will not be making the same kind of individual outreach to the some 126 million Facebook users who were exposed to Russian disinformation, including through the use of pages and accounts linked to a \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/04/05/599712175/kremlin-calls-facebooks-takedown-of-russian-pages-and-ads-censorship\" target=\"_blank\" rel=\"noopener\">“troll factory.”\u003c/a>\u003c/p>\n\u003cp>“We really believed in social experiences. We really believed in protecting privacy. But we were way too idealistic. We did not think enough about the abuse cases,” she said.\u003c/p>\n\u003cp>Facebook, the world’s largest social media company, is in the middle of a reputational crisis and faces questions from lawmakers and regulatory agencies after the political research firm Cambridge Analytica collected information on as many as \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/04/04/599542151/facebook-says-cambridge-analytica-data-grab-may-be-much-bigger-than-first-report\" target=\"_blank\" rel=\"noopener\">87 million people\u003c/a> without their permission. Previous estimates had put the number of users affected at 50 million.\u003c/p>\n\u003cp>Now the company, which has lost about\u003ca href=\"https://www.verdict.co.uk/facebook-has-now-lost-100-billion-in-market-cap-since-february/\" target=\"_blank\" rel=\"noopener\"> $100 billion\u003c/a> in stock value since February, is reviewing its data policies — and \u003ca href=\"https://newsroom.fb.com/news/2018/04/restricting-data-access/\" target=\"_blank\" rel=\"noopener\">changing some of them\u003c/a> — to find better methods of protecting user data.\u003c/p>\n\u003cp>And its leaders are apologizing.\u003c/p>\n\u003cp>“We know that we did not do enough to protect people’s data,” Sandberg said. “I’m really sorry for that. Mark [Zuckerberg] is really sorry for that, and what we’re doing now is taking really firm action.”\u003c/p>\n\u003cp>The Federal Trade Commission \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/03/26/597135373/ftc-confirms-its-investigating-facebook-for-possible-privacy-violations\" target=\"_blank\" rel=\"noopener\">is looking into\u003c/a> whether Facebook violated a 2011 consent decree by allowing third parties to have unrestricted access to user data without users’ permission and contrary to user preferences and expectations.\u003c/p>\n\u003cp>The penalties for violating the order would be devastating, even for Facebook. At $40,000 per violation, the total cost could theoretically run into the billions.\u003c/p>\n\u003cp>Sandberg contended that Facebook is and has been in compliance with the agreement for years. She also said the company has been in constant contact with the FTC. But with regard to the steps Facebook has so far taken to better protect people’s privacy, Sandberg readily admitted these should have been done years ago.\u003c/p>\n\u003cp>Asked about any forthcoming governmental oversight, she insisted, “We’re not even waiting for regulation.”\u003c/p>\n\u003cp>Sandberg also touched on another contentious issue for Facebook: the role it will play in the upcoming elections and in the U.S. political system as a whole.\u003c/p>\n\u003cp>“We certainly know people want accurate information, not false news, on Facebook, and we take that really seriously,” she said.\u003c/p>\n\u003cp>Looking ahead to the midterm elections and the 2020 presidential race, Sandberg said, “We want to make sure that there’s no foreign interference.” Facebook plans to prevent that by “taking very aggressive steps on ads transparency.”\u003c/p>\n\u003cp>“I think what really matters is that we learn from what’s happened. Security is an ongoing game,” she said.\u003c/p>\n\u003cp>It is a game that will continue to challenge the company. “You build something; someone’s going to try to get around it. This is going to keep happening,” Sandberg said.\u003c/p>\n\u003cp>Sandberg has been \u003ca href=\"http://thehill.com/opinion/finance/381404-the-infuriating-invisibility-of-sheryl-sandberg\" target=\"_blank\" rel=\"noopener\">criticized \u003c/a>in recent weeks for her absence from the growing global debate about Facebook’s failure to protect user privacy and what it must do to move forward.\u003c/p>\n\u003cp>Until now, Sandberg had contributed little to that conversation, taking several days after the Cambridge Analytica revelation to write a \u003ca href=\"https://www.facebook.com/sheryl/posts/10160055807270177?pnref=story\" target=\"_blank\" rel=\"noopener\">Facebook post \u003c/a>explaining a few of the company’s next steps. It piggybacked on a similar mea culpa from Zuckerberg.\u003c/p>\n\u003cp>A day later, in an \u003ca href=\"https://youtu.be/p1CTHFEcoJc\" target=\"_blank\" rel=\"noopener\">interview \u003c/a>with CNBC, she admitted Facebook had violated its users’ trust.\u003c/p>\n\u003cp>Sandberg joined Facebook as second in command in 2008 and was then touted as the adult in the room who would help company co-founder Zuckerberg by bringing management expertise she had gained from six years at Google.\u003c/p>\n\u003cp>Her time at Facebook coincides with a period of tremendous growth at the company. The site now has about 2.2 billion users. She has been critical to Facebook’s success in becoming a behemoth in advertising. The company makes almost all of its revenue and profit from ads, in large part because of the strategies implemented under Sandberg, especially as Facebook moved to mobile. As of 2015, \u003ca href=\"https://www.inc.com/magazine/201510/jeff-bercovici/inside-the-mind-of-sheryl-sandberg.html\" target=\"_blank\" rel=\"noopener\">one in five minutes\u003c/a> spent in mobile apps was on Facebook.\u003c/p>\n\u003cp>And in that decade, Facebook’s massive trove of user data has been used to help companies create highly targeted ads. That has made it a dominant force in digital advertising.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>After weeks of remaining conspicuously out of sight, Facebook Chief Operating Officer Sheryl Sandberg told NPR’s Steve Inskeep that she doesn’t know if companies other than Cambridge Analytica exploited users’ private data without their consent.\u003c/p>\n\u003cp>“We don’t know,” she said, leaning into a black leather swivel chair at the company’s headquarters in Menlo Park on Thursday.\u003c/p>\n\u003cp>Sandberg said Facebook has launched an investigation and audit to determine whether user information has been compromised by other firms.\u003c/p>\n\u003cp>“As we find those, we’re going to notify people,” she said.\u003c/p>\n\u003cp>The interview with NPR is part of an intense damage control tour the company has undertaken to respond to users, politicians and regulators who are outraged to learn that for years, Facebook had left people’s personal information open for mining by third-party app developers.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>CEO Mark Zuckerberg is scheduled to \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/04/04/599394175/facebooks-mark-zuckerberg-will-testify-in-congress-on-april-11\" target=\"_blank\" rel=\"noopener\">testify \u003c/a>at congressional hearings next Tuesday and Wednesday.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" src=\"https://www.npr.org/player/embed/599770568/600055813\" width=\"100%\" height=\"290\" frameborder=\"0\" scrolling=\"no\" title=\"NPR embedded audio player\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>Sandberg outlined some of the steps the company is taking to repair the damage: On Monday, Facebook will begin notifying the 87 million users whose information may have been compromised and given to Cambridge Analytica, a data mining firm used by the Trump campaign.\u003c/p>\n\u003cp>But, she said, the company will not be making the same kind of individual outreach to the some 126 million Facebook users who were exposed to Russian disinformation, including through the use of pages and accounts linked to a \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/04/05/599712175/kremlin-calls-facebooks-takedown-of-russian-pages-and-ads-censorship\" target=\"_blank\" rel=\"noopener\">“troll factory.”\u003c/a>\u003c/p>\n\u003cp>“We really believed in social experiences. We really believed in protecting privacy. But we were way too idealistic. We did not think enough about the abuse cases,” she said.\u003c/p>\n\u003cp>Facebook, the world’s largest social media company, is in the middle of a reputational crisis and faces questions from lawmakers and regulatory agencies after the political research firm Cambridge Analytica collected information on as many as \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/04/04/599542151/facebook-says-cambridge-analytica-data-grab-may-be-much-bigger-than-first-report\" target=\"_blank\" rel=\"noopener\">87 million people\u003c/a> without their permission. Previous estimates had put the number of users affected at 50 million.\u003c/p>\n\u003cp>Now the company, which has lost about\u003ca href=\"https://www.verdict.co.uk/facebook-has-now-lost-100-billion-in-market-cap-since-february/\" target=\"_blank\" rel=\"noopener\"> $100 billion\u003c/a> in stock value since February, is reviewing its data policies — and \u003ca href=\"https://newsroom.fb.com/news/2018/04/restricting-data-access/\" target=\"_blank\" rel=\"noopener\">changing some of them\u003c/a> — to find better methods of protecting user data.\u003c/p>\n\u003cp>And its leaders are apologizing.\u003c/p>\n\u003cp>“We know that we did not do enough to protect people’s data,” Sandberg said. “I’m really sorry for that. Mark [Zuckerberg] is really sorry for that, and what we’re doing now is taking really firm action.”\u003c/p>\n\u003cp>The Federal Trade Commission \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/03/26/597135373/ftc-confirms-its-investigating-facebook-for-possible-privacy-violations\" target=\"_blank\" rel=\"noopener\">is looking into\u003c/a> whether Facebook violated a 2011 consent decree by allowing third parties to have unrestricted access to user data without users’ permission and contrary to user preferences and expectations.\u003c/p>\n\u003cp>The penalties for violating the order would be devastating, even for Facebook. At $40,000 per violation, the total cost could theoretically run into the billions.\u003c/p>\n\u003cp>Sandberg contended that Facebook is and has been in compliance with the agreement for years. She also said the company has been in constant contact with the FTC. But with regard to the steps Facebook has so far taken to better protect people’s privacy, Sandberg readily admitted these should have been done years ago.\u003c/p>\n\u003cp>Asked about any forthcoming governmental oversight, she insisted, “We’re not even waiting for regulation.”\u003c/p>\n\u003cp>Sandberg also touched on another contentious issue for Facebook: the role it will play in the upcoming elections and in the U.S. political system as a whole.\u003c/p>\n\u003cp>“We certainly know people want accurate information, not false news, on Facebook, and we take that really seriously,” she said.\u003c/p>\n\u003cp>Looking ahead to the midterm elections and the 2020 presidential race, Sandberg said, “We want to make sure that there’s no foreign interference.” Facebook plans to prevent that by “taking very aggressive steps on ads transparency.”\u003c/p>\n\u003cp>“I think what really matters is that we learn from what’s happened. Security is an ongoing game,” she said.\u003c/p>\n\u003cp>It is a game that will continue to challenge the company. “You build something; someone’s going to try to get around it. This is going to keep happening,” Sandberg said.\u003c/p>\n\u003cp>Sandberg has been \u003ca href=\"http://thehill.com/opinion/finance/381404-the-infuriating-invisibility-of-sheryl-sandberg\" target=\"_blank\" rel=\"noopener\">criticized \u003c/a>in recent weeks for her absence from the growing global debate about Facebook’s failure to protect user privacy and what it must do to move forward.\u003c/p>\n\u003cp>Until now, Sandberg had contributed little to that conversation, taking several days after the Cambridge Analytica revelation to write a \u003ca href=\"https://www.facebook.com/sheryl/posts/10160055807270177?pnref=story\" target=\"_blank\" rel=\"noopener\">Facebook post \u003c/a>explaining a few of the company’s next steps. It piggybacked on a similar mea culpa from Zuckerberg.\u003c/p>\n\u003cp>A day later, in an \u003ca href=\"https://youtu.be/p1CTHFEcoJc\" target=\"_blank\" rel=\"noopener\">interview \u003c/a>with CNBC, she admitted Facebook had violated its users’ trust.\u003c/p>\n\u003cp>Sandberg joined Facebook as second in command in 2008 and was then touted as the adult in the room who would help company co-founder Zuckerberg by bringing management expertise she had gained from six years at Google.\u003c/p>\n\u003cp>Her time at Facebook coincides with a period of tremendous growth at the company. The site now has about 2.2 billion users. She has been critical to Facebook’s success in becoming a behemoth in advertising. The company makes almost all of its revenue and profit from ads, in large part because of the strategies implemented under Sandberg, especially as Facebook moved to mobile. As of 2015, \u003ca href=\"https://www.inc.com/magazine/201510/jeff-bercovici/inside-the-mind-of-sheryl-sandberg.html\" target=\"_blank\" rel=\"noopener\">one in five minutes\u003c/a> spent in mobile apps was on Facebook.\u003c/p>\n\u003cp>And in that decade, Facebook’s massive trove of user data has been used to help companies create highly targeted ads. That has made it a dominant force in digital advertising.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>Sen. Kamala Harris, D-Calif., immediately weighed in on the police shooting death of 22-year-old Stephon Clark at a \u003ca href=\"https://www.facebook.com/KQEDnews/videos/1867957629945292/\" target=\"_blank\" rel=\"noopener\">town hall in Sacramento Thursday night\u003c/a>. \u003ca href=\"https://www.kqed.org/news/11658808\" target=\"_blank\" rel=\"noopener\">Police shot and killed\u003c/a> the unarmed black man in his grandparents’ backyard nearly three weeks ago.\u003c/p>\n\u003cp>Harris said Clark should not have been killed and said more police officers need training in implicit bias.\u003c/p>\n\u003cp>“We all carry bias,\" she said. \"But when your bias is coupled with the fact that you carry a gun, it is something that has to be a priority for us.”\u003c/p>\n\u003cp>Harris called for reforms, but stopped short of supporting new legislation introduced in the state Capitol. Among several bills recently introduced is one that would \u003ca href=\"https://www.kqed.org/news/11659697\" target=\"_blank\" rel=\"noopener\">restrict when officers can use\u003c/a> deadly force. Harris, the former California attorney general, said she needs to see the bill’s language before taking a position on it.\u003c/p>\n\u003cp>In the past, civil rights groups \u003ca href=\"http://www.latimes.com/local/politics/la-me-pol-ca-harris-police-shootings-20160118-story.html\" target=\"_blank\" rel=\"noopener\">have criticized her\u003c/a> for not supporting legislation that would have required the state attorney general to independently investigate fatal police shootings.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Harris also addressed the upcoming \u003ca href=\"https://www.kqed.org/news/11659835/facebooks-mark-zuckerberg-will-testify-before-congress-on-april-11\" target=\"_blank\" rel=\"noopener\">congressional testimony\u003c/a> of Facebook CEO Mark Zuckerberg. The company has \u003ca href=\"https://www.kqed.org/news/11620463/facebook-surrenders-russian-linked-influence-ads-to-congress\" target=\"_blank\" rel=\"noopener\">come under fire\u003c/a> after it was revealed data analytics firm Cambridge Analytica improperly accessed the data of millions of Facebook users. Zuckerberg is scheduled to testify next Tuesday before a joint meeting of the Senate Commerce and Judiciary committees about how the company protects user data.\u003c/p>\n\u003cp>Harris sits on the Senate Judiciary Committee. She said she's concerned users' privacy was violated and that they weren't told about the violation after it happened.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"It is about your rights to know and to then control what you will choose to do,\" she said. \"And so, for a lot of reasons, I'm very concerned about what happened, and I look forward to getting some answers.\"\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Sen. Kamala Harris, D-Calif., immediately weighed in on the police shooting death of 22-year-old Stephon Clark at a \u003ca href=\"https://www.facebook.com/KQEDnews/videos/1867957629945292/\" target=\"_blank\" rel=\"noopener\">town hall in Sacramento Thursday night\u003c/a>. \u003ca href=\"https://www.kqed.org/news/11658808\" target=\"_blank\" rel=\"noopener\">Police shot and killed\u003c/a> the unarmed black man in his grandparents’ backyard nearly three weeks ago.\u003c/p>\n\u003cp>Harris said Clark should not have been killed and said more police officers need training in implicit bias.\u003c/p>\n\u003cp>“We all carry bias,\" she said. \"But when your bias is coupled with the fact that you carry a gun, it is something that has to be a priority for us.”\u003c/p>\n\u003cp>Harris called for reforms, but stopped short of supporting new legislation introduced in the state Capitol. Among several bills recently introduced is one that would \u003ca href=\"https://www.kqed.org/news/11659697\" target=\"_blank\" rel=\"noopener\">restrict when officers can use\u003c/a> deadly force. Harris, the former California attorney general, said she needs to see the bill’s language before taking a position on it.\u003c/p>\n\u003cp>In the past, civil rights groups \u003ca href=\"http://www.latimes.com/local/politics/la-me-pol-ca-harris-police-shootings-20160118-story.html\" target=\"_blank\" rel=\"noopener\">have criticized her\u003c/a> for not supporting legislation that would have required the state attorney general to independently investigate fatal police shootings.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Harris also addressed the upcoming \u003ca href=\"https://www.kqed.org/news/11659835/facebooks-mark-zuckerberg-will-testify-before-congress-on-april-11\" target=\"_blank\" rel=\"noopener\">congressional testimony\u003c/a> of Facebook CEO Mark Zuckerberg. The company has \u003ca href=\"https://www.kqed.org/news/11620463/facebook-surrenders-russian-linked-influence-ads-to-congress\" target=\"_blank\" rel=\"noopener\">come under fire\u003c/a> after it was revealed data analytics firm Cambridge Analytica improperly accessed the data of millions of Facebook users. Zuckerberg is scheduled to testify next Tuesday before a joint meeting of the Senate Commerce and Judiciary committees about how the company protects user data.\u003c/p>\n\u003cp>Harris sits on the Senate Judiciary Committee. She said she's concerned users' privacy was violated and that they weren't told about the violation after it happened.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"It is about your rights to know and to then control what you will choose to do,\" she said. \"And so, for a lot of reasons, I'm very concerned about what happened, and I look forward to getting some answers.\"\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>Australia is investigating whether Facebook violated national privacy laws by exposing users’ information to the data analysis firm Cambridge Analytica.\u003c/p>\n\u003cp>Facebook has \u003ca href=\"https://newsroom.fb.com/news/2018/04/restricting-data-access/\">acknowledged\u003c/a> that data from more than 300,000 Australians may have been improperly shared with the analysis company — out of some 87 million users worldwide.\u003c/p>\n\u003cp>Australia’s acting privacy commissioner, Angelene Falk, says she has opened a formal investigation into whether Facebook broke the law by failing to secure personal information.\u003c/p>\n\u003cp>“If Facebook has breached [Australia’s] Privacy Act, it could face a fine of up to $1.5 million,” Louisa Lim reports for NPR from Melbourne. “But the company’s already lost $100 billion in market value since the scandal broke.”\u003c/p>\n\u003cp>A Facebook spokeswoman in Australia \u003ca href=\"https://www.reuters.com/article/us-facebook-privacy-australia/australia-begins-privacy-investigation-into-facebook-idUSKCN1HC0BF\">told Reuters\u003c/a> that the company will be “fully responsive” to the investigation.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The wire service also reported that Australia is already investigating Facebook, as well as Google, to see whether the companies have “disrupted the news media to the detriment of publishers and consumers.”\u003c/p>\n\u003cp>Australia’s 1988 Privacy Act mandates that organizations take “reasonable steps to ensure that personal information is held securely,” Falk \u003ca href=\"https://www.oaic.gov.au/media-and-speeches/statements/facebook-and-cambridge-analytica\">said in a statement\u003c/a>. “Organizations should regularly and proactively assess their information-handling practices to ensure that they are both compliant with privacy laws and in keeping with community expectations.”\u003c/p>\n\u003cp>The \u003ca href=\"https://www.reuters.com/article/us-facebook-cambridgeanalytica/uk-investigates-facebook-over-data-breach-to-raid-cambridge-analytica-idUSKBN1GW0WX\">U.K.\u003c/a> has also launched an investigation into Facebook because of the Cambridge Analytica scandal, and New Zealand \u003ca href=\"https://www.cnbc.com/2018/03/27/the-associated-press-facebook-accused-of-breaking-new-zealand-privacy-law.html\">has accused\u003c/a> the company of breaking its laws.\u003c/p>\n\u003cp>In the U.S., Facebook and Cambridge Analytica have been \u003ca href=\"https://www.theverge.com/2018/3/23/17155754/facebook-cambridge-analytica-data-breach-scandal\">hit\u003c/a> with \u003ca href=\"https://www.law.com/newyorklawjournal/2018/04/02/cambridge-analytica-facing-class-suit-over-facebook-users-info-acquisition/?slreturn=20180305115431\">lawsuits\u003c/a>, and some watchdog groups and politicians have \u003ca href=\"https://www.nytimes.com/2018/03/26/technology/ftc-facebook-investigation-cambridge-analytica.html\">called for\u003c/a> federal investigations into the apparent privacy breach.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The FTC \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/03/26/597135373/ftc-confirms-its-investigating-facebook-for-possible-privacy-violations\">has confirmed\u003c/a> it is investigating how Facebook handles personal data.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003cimg decoding=\"async\" src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Australian+Authorities+Open+Investigation+Into+Facebook%27s+Improper+Sharing+Of+Data&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The wire service also reported that Australia is already investigating Facebook, as well as Google, to see whether the companies have “disrupted the news media to the detriment of publishers and consumers.”\u003c/p>\n\u003cp>Australia’s 1988 Privacy Act mandates that organizations take “reasonable steps to ensure that personal information is held securely,” Falk \u003ca href=\"https://www.oaic.gov.au/media-and-speeches/statements/facebook-and-cambridge-analytica\">said in a statement\u003c/a>. “Organizations should regularly and proactively assess their information-handling practices to ensure that they are both compliant with privacy laws and in keeping with community expectations.”\u003c/p>\n\u003cp>The \u003ca href=\"https://www.reuters.com/article/us-facebook-cambridgeanalytica/uk-investigates-facebook-over-data-breach-to-raid-cambridge-analytica-idUSKBN1GW0WX\">U.K.\u003c/a> has also launched an investigation into Facebook because of the Cambridge Analytica scandal, and New Zealand \u003ca href=\"https://www.cnbc.com/2018/03/27/the-associated-press-facebook-accused-of-breaking-new-zealand-privacy-law.html\">has accused\u003c/a> the company of breaking its laws.\u003c/p>\n\u003cp>In the U.S., Facebook and Cambridge Analytica have been \u003ca href=\"https://www.theverge.com/2018/3/23/17155754/facebook-cambridge-analytica-data-breach-scandal\">hit\u003c/a> with \u003ca href=\"https://www.law.com/newyorklawjournal/2018/04/02/cambridge-analytica-facing-class-suit-over-facebook-users-info-acquisition/?slreturn=20180305115431\">lawsuits\u003c/a>, and some watchdog groups and politicians have \u003ca href=\"https://www.nytimes.com/2018/03/26/technology/ftc-facebook-investigation-cambridge-analytica.html\">called for\u003c/a> federal investigations into the apparent privacy breach.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The FTC \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/03/26/597135373/ftc-confirms-its-investigating-facebook-for-possible-privacy-violations\">has confirmed\u003c/a> it is investigating how Facebook handles personal data.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003cimg decoding=\"async\" src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Australian+Authorities+Open+Investigation+Into+Facebook%27s+Improper+Sharing+Of+Data&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>The Kremlin is crying foul on Facebook, accusing the social media giant of censorship after it took down more than 200 pages and accounts that were run by the Russia-based Internet Research Agency — the \"troll factory\" \u003ca href=\"https://www.npr.org/2018/02/17/586698361/the-russia-investigations-mueller-indicts-the-internet-research-agency\">that is under indictment\u003c/a> for interfering in the 2016 U.S. election.\u003c/p>\n\u003cp>When it took down the pages this week, the American company \u003ca href=\"https://newsroom.fb.com/news/2018/04/authenticity-matters/\">said\u003c/a>, \"The [Internet Research Agency] has no place on Facebook.\" The company removed 70 Facebook accounts and 138 pages, along with 65 Instagram accounts and a number of ads. Most of the removed material was in Russian and included commentary on domestic and international events.\u003c/p>\n\u003cp>On Thursday, Facebook's move came up during a briefing by Russian President Vladimir Putin's spokesman, Dmitry Peskov, who was asked whether the U.S. company had gone too far.\u003c/p>\n\u003cp>\"Yes, it is [a manifestation of censorship toward Russian mass media],\" Peskov said, quoted by state-run \u003ca href=\"http://tass.com/politics/997939\">Tass media\u003c/a>.\u003c/p>\n\u003cp>Facebook's move also snared the Russian Federal News Agency, as NPR's Lucian Kim reports from Moscow.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"On Wednesday, Russia's Federal News Agency said its pages had been taken down by Facebook and Instagram for no reason,\" Lucian said.\u003c/p>\n\u003cp>\"The Federal News Agency is linked to businessman Yevgeny Prigozhin, who has been indicted by a [U.S.] federal grand jury for interfering in the 2016 U.S. election.\"\u003c/p>\n\u003cp>It's not the first time the Federal News Agency has been targeted by a U.S. company. Last October, Google dropped the outlet from its news feed and reportedly stopped indexing it for news search purposes, but then Google restored the outlet after an inquiry from Russia's official telecommunications regulator, Roskomnadzor.\u003c/p>\n\u003cp>Facebook said its removal of Russian accounts and ads was not tied to any specific piece of content.\u003c/p>\n\u003cp>[contextly_sidebar id=\"0YpBqlyvVKzKLIN5wvZgIVolgbZr7z63\"]\u003c/p>\n\u003cp>\"The IRA has repeatedly used complex networks of inauthentic accounts to deceive and manipulate people who use Facebook, including before, during and after the 2016 U.S. presidential elections,\" \u003ca href=\"https://newsroom.fb.com/news/2018/04/authenticity-matters/\">Facebook said in a notice\u003c/a>, using the Internet Research Agency's initials. \"It's why we don't want them on Facebook. We removed this latest set of Pages and accounts solely because they were controlled by the IRA — not based on the content.\"\u003c/p>\n\u003cp>Speaking to the media on Thursday, Peskov also took exception to a question about whether Russian oligarchs have been in touch with the Kremlin and Putin about increased levels of scrutiny from U.S. agencies.\u003c/p>\n\u003cp>Peskov replied, \"I think the phrase 'Russian oligarchs' is inappropriate.\"\u003c/p>\n\u003cp>A better term would be \"representatives of big business,\" Peskov said, \u003ca href=\"http://tass.com/politics/997950\">according to Tass\u003c/a>.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The Putin spokesman added that he had no knowledge of what wealthy businesspeople might be saying about potential investigations by American law enforcement.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Kremlin+Calls+Facebook%27s+Removal+Of+Russian+Pages+And+Ads+Censorship&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>The Kremlin is crying foul on Facebook, accusing the social media giant of censorship after it took down more than 200 pages and accounts that were run by the Russia-based Internet Research Agency — the \"troll factory\" \u003ca href=\"https://www.npr.org/2018/02/17/586698361/the-russia-investigations-mueller-indicts-the-internet-research-agency\">that is under indictment\u003c/a> for interfering in the 2016 U.S. election.\u003c/p>\n\u003cp>When it took down the pages this week, the American company \u003ca href=\"https://newsroom.fb.com/news/2018/04/authenticity-matters/\">said\u003c/a>, \"The [Internet Research Agency] has no place on Facebook.\" The company removed 70 Facebook accounts and 138 pages, along with 65 Instagram accounts and a number of ads. Most of the removed material was in Russian and included commentary on domestic and international events.\u003c/p>\n\u003cp>On Thursday, Facebook's move came up during a briefing by Russian President Vladimir Putin's spokesman, Dmitry Peskov, who was asked whether the U.S. company had gone too far.\u003c/p>\n\u003cp>\"Yes, it is [a manifestation of censorship toward Russian mass media],\" Peskov said, quoted by state-run \u003ca href=\"http://tass.com/politics/997939\">Tass media\u003c/a>.\u003c/p>\n\u003cp>Facebook's move also snared the Russian Federal News Agency, as NPR's Lucian Kim reports from Moscow.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\"On Wednesday, Russia's Federal News Agency said its pages had been taken down by Facebook and Instagram for no reason,\" Lucian said.\u003c/p>\n\u003cp>\"The Federal News Agency is linked to businessman Yevgeny Prigozhin, who has been indicted by a [U.S.] federal grand jury for interfering in the 2016 U.S. election.\"\u003c/p>\n\u003cp>It's not the first time the Federal News Agency has been targeted by a U.S. company. Last October, Google dropped the outlet from its news feed and reportedly stopped indexing it for news search purposes, but then Google restored the outlet after an inquiry from Russia's official telecommunications regulator, Roskomnadzor.\u003c/p>\n\u003cp>Facebook said its removal of Russian accounts and ads was not tied to any specific piece of content.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>\"The IRA has repeatedly used complex networks of inauthentic accounts to deceive and manipulate people who use Facebook, including before, during and after the 2016 U.S. presidential elections,\" \u003ca href=\"https://newsroom.fb.com/news/2018/04/authenticity-matters/\">Facebook said in a notice\u003c/a>, using the Internet Research Agency's initials. \"It's why we don't want them on Facebook. We removed this latest set of Pages and accounts solely because they were controlled by the IRA — not based on the content.\"\u003c/p>\n\u003cp>Speaking to the media on Thursday, Peskov also took exception to a question about whether Russian oligarchs have been in touch with the Kremlin and Putin about increased levels of scrutiny from U.S. agencies.\u003c/p>\n\u003cp>Peskov replied, \"I think the phrase 'Russian oligarchs' is inappropriate.\"\u003c/p>\n\u003cp>A better term would be \"representatives of big business,\" Peskov said, \u003ca href=\"http://tass.com/politics/997950\">according to Tass\u003c/a>.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The Putin spokesman added that he had no knowledge of what wealthy businesspeople might be saying about potential investigations by American law enforcement.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Kremlin+Calls+Facebook%27s+Removal+Of+Russian+Pages+And+Ads+Censorship&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>",
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"disqusTitle": "Facebook Says Cambridge Analytica Data Grab May Be Much Bigger Than First Reported",
"title": "Facebook Says Cambridge Analytica Data Grab May Be Much Bigger Than First Reported",
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"content": "\u003cp>\u003cstrong>Updated at 3:40 p.m. PST\u003c/strong>\u003c/p>\n\u003cp>Personal information of up to 87 million people — mostly in the United States — may have been \"improperly shared\" with \u003ca href=\"https://www.npr.org/tags/467415574/cambridge-analytica\">Cambridge Analytica\u003c/a>, a data analytics firm used by the Trump campaign that has recently come under fire.\u003c/p>\n\u003cp>Facebook's Chief Technology Officer Mike Schroepfer gave the figure Wednesday at the end of a \u003ca href=\"https://newsroom.fb.com/news/2018/04/restricting-data-access/\">lengthy blog post\u003c/a> outlining ways the social media giant is working to better protect user data.\u003c/p>\n\u003cp>Christopher Wylie, Cambridge Analytica's former director of research turned whistleblower, had previously said the firm accessed personal information of more than 50 million users.\u003c/p>\n\u003cp>The sharp uptick of users potentially affected comes as Facebook is undergoing intense scrutiny over how it protects — or fails to protect — the data of its \u003ca href=\"https://newsroom.fb.com/company-info/\">more than two billion users\u003c/a>.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Also Wednesday Facebook Mark CEO Zuckerberg confirmed he \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/04/04/599394175/facebooks-mark-zuckerberg-will-testify-in-congress-on-april-11\">will testify\u003c/a> before the House Energy and Commerce Committee about data privacy issues.\u003c/p>\n\u003cp>Facebook is urgently trying to convey that it is working to protect user information, even if it has been negligent in that regard before.\u003c/p>\n\u003cp>\"It's clear now that we didn't do enough,\" Zuckerberg said to reporters in a call on Wednesday. \"We didn't focus enough on preventing abuse and thinking through about how people could use these tools to do harm.\"\u003c/p>\n\u003cp>Zuckerberg says that harm includes \"fake news, foreign interference in elections, hate speech, in addition to developers and data privacy.\"\u003c/p>\n\u003cp>He went on, \"We didn't take a broad enough view of what our responsibility is and that was a huge mistake.\" Zuckerberg specified it was his mistake, but denied he had any plans to step down as Facebook's CEO.\u003c/p>\n\u003caside class=\"alignright\">\n\u003ch3>\u003ca href=\"https://www.kqed.org/news/11659038/promises-promises-facebooks-history-with-privacy\">Promises, Promises: Facebook's History With Privacy\u003c/a>\u003c/h3>\n\u003cfigure>\u003ca href=\"https://www.kqed.org/news/11659038/promises-promises-facebooks-history-with-privacy\">\u003cimg src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/03/FacebookMainSignFigure-1180x787.jpg\" alt=\"\">\u003c/a>\u003c/figure>\n\u003c/aside>\n\u003cp>As to why Facebook is only now saying 87 million people may have been affected after the 50 million figure has been widely reported for weeks, \"We only just finalized our understanding of this situation in the last couple of days,\" Zuckerberg said.\u003c/p>\n\u003cp>Last month, Wylie \u003ca href=\"https://www.theguardian.com/news/2018/mar/17/data-war-whistleblower-christopher-wylie-faceook-nix-bannon-trump\">spoke to multiple media outlets\u003c/a> and portrayed Cambridge Analytica, his former employer, as excavating a massive trove of Facebook user data to try to steer voters on behalf of its political clients.\u003c/p>\n\u003cp>\"They want to fight a culture war in America,\" Wylie \u003ca href=\"https://www.nytimes.com/2018/03/17/us/politics/cambridge-analytica-trump-campaign.html\">told The New York Times\u003c/a> of the company's leaders. \"Cambridge Analytica was supposed to be the arsenal of weapons to fight that culture war.\"\u003c/p>\n\u003cp>\u003ca href=\"https://newsroom.fb.com/news/2018/03/suspending-cambridge-analytica/\">Facebook conceded\u003c/a> last month that Cambridge Analytica improperly accessed user information from some 270,000 users who downloaded an app developed by Alexander Kogan, a Cambridge University psychology professor, as well as the information of the users' unwitting friends. The social media company did not say at the time how many people were affected, but noted it was against platform policy for third parties to access user information.\u003c/p>\n\u003cp>Facebook said it learned of the violation in 2015 and was told by all parties the data was deleted but that it later learned that those assurances may have been false.\u003c/p>\n\u003cp>Zuckerberg told reporters Wednesday that it is no longer enough for Facebook to require and believe that developers are protecting information, \"we actually have to ensure that everyone in our ecosystem protects people's information.\"\u003c/p>\n\u003cp>Among the changes Facebook says it is taking is to be more transparent about what apps people are interacting with, make it easier for users to see what information they have shared with those apps and make it easier for users to delete the apps if they wish.\u003c/p>\n\u003caside class=\"alignright\">\n\u003ch3>\u003ca href=\"https://www.kqed.org/news/11658309/facebook-even-as-it-apologizes-for-scandal-funds-campaign-to-block-a-california-data-privacy-measure\">Facebook — Even as It Apologizes for Scandal — Funds Campaign to Block a California Data-Privacy Measure\u003c/a>\u003c/h3>\n\u003cfigure>\u003ca href=\"https://www.kqed.org/news/11658309/facebook-even-as-it-apologizes-for-scandal-funds-campaign-to-block-a-california-data-privacy-measure\">\u003cimg src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/03/ThinkstockPhotos-682462080-1-724x483.jpg\" alt=\"\">\u003c/a>\u003c/figure>\n\u003c/aside>\n\u003cp>Another step Facebook is taking: removing a feature that allowed users to search for a profile by entering a person's phone number or email address because \"malicious actors have also abused these features to scrape public profile information,\" Schroepfer said in his post.\u003c/p>\n\u003cp>\"Given the scale and sophistication of the activity we've seen, we believe most people on Facebook could have had their public profile scraped in this way,\" he said.\u003c/p>\n\u003cp>Schroepfer says more changes are coming \"over the coming months\" to better protect users' Facebook information.\u003c/p>\n\u003cp>\"This is a big shift for us to take a lot more responsibility for how each of the tools are used,\" Zuckerberg said. \"It's going to take some time and we're committed to getting that right.\"\u003c/p>\n\u003cp>For its part, \u003ca href=\"https://ca-commercial.com/news/message-acting-ceo-dr-alexander-tayler\">Cambridge Analytica says it deleted\u003c/a> all of the information it received from the company led by Kogan when it learned that its retrieval violated Facebook's terms of service.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003ca href=\"https://ca-commercial.com/news/cambridge-analytica-responds-facebook-announcement\">Cambridge Analytica denies\u003c/a> that any of the data \"was used by Cambridge Analytica as part of the services it provided to the Donald Trump 2016 presidential campaign.\" \u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Facebook+Says+Cambridge+Analytica+Data+Grab+May+Be+Much+Bigger+Than+First+Reported&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cstrong>Updated at 3:40 p.m. PST\u003c/strong>\u003c/p>\n\u003cp>Personal information of up to 87 million people — mostly in the United States — may have been \"improperly shared\" with \u003ca href=\"https://www.npr.org/tags/467415574/cambridge-analytica\">Cambridge Analytica\u003c/a>, a data analytics firm used by the Trump campaign that has recently come under fire.\u003c/p>\n\u003cp>Facebook's Chief Technology Officer Mike Schroepfer gave the figure Wednesday at the end of a \u003ca href=\"https://newsroom.fb.com/news/2018/04/restricting-data-access/\">lengthy blog post\u003c/a> outlining ways the social media giant is working to better protect user data.\u003c/p>\n\u003cp>Christopher Wylie, Cambridge Analytica's former director of research turned whistleblower, had previously said the firm accessed personal information of more than 50 million users.\u003c/p>\n\u003cp>The sharp uptick of users potentially affected comes as Facebook is undergoing intense scrutiny over how it protects — or fails to protect — the data of its \u003ca href=\"https://newsroom.fb.com/company-info/\">more than two billion users\u003c/a>.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Also Wednesday Facebook Mark CEO Zuckerberg confirmed he \u003ca href=\"https://www.npr.org/sections/thetwo-way/2018/04/04/599394175/facebooks-mark-zuckerberg-will-testify-in-congress-on-april-11\">will testify\u003c/a> before the House Energy and Commerce Committee about data privacy issues.\u003c/p>\n\u003cp>Facebook is urgently trying to convey that it is working to protect user information, even if it has been negligent in that regard before.\u003c/p>\n\u003cp>\"It's clear now that we didn't do enough,\" Zuckerberg said to reporters in a call on Wednesday. \"We didn't focus enough on preventing abuse and thinking through about how people could use these tools to do harm.\"\u003c/p>\n\u003cp>Zuckerberg says that harm includes \"fake news, foreign interference in elections, hate speech, in addition to developers and data privacy.\"\u003c/p>\n\u003cp>He went on, \"We didn't take a broad enough view of what our responsibility is and that was a huge mistake.\" Zuckerberg specified it was his mistake, but denied he had any plans to step down as Facebook's CEO.\u003c/p>\n\u003caside class=\"alignright\">\n\u003ch3>\u003ca href=\"https://www.kqed.org/news/11659038/promises-promises-facebooks-history-with-privacy\">Promises, Promises: Facebook's History With Privacy\u003c/a>\u003c/h3>\n\u003cfigure>\u003ca href=\"https://www.kqed.org/news/11659038/promises-promises-facebooks-history-with-privacy\">\u003cimg src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/03/FacebookMainSignFigure-1180x787.jpg\" alt=\"\">\u003c/a>\u003c/figure>\n\u003c/aside>\n\u003cp>As to why Facebook is only now saying 87 million people may have been affected after the 50 million figure has been widely reported for weeks, \"We only just finalized our understanding of this situation in the last couple of days,\" Zuckerberg said.\u003c/p>\n\u003cp>Last month, Wylie \u003ca href=\"https://www.theguardian.com/news/2018/mar/17/data-war-whistleblower-christopher-wylie-faceook-nix-bannon-trump\">spoke to multiple media outlets\u003c/a> and portrayed Cambridge Analytica, his former employer, as excavating a massive trove of Facebook user data to try to steer voters on behalf of its political clients.\u003c/p>\n\u003cp>\"They want to fight a culture war in America,\" Wylie \u003ca href=\"https://www.nytimes.com/2018/03/17/us/politics/cambridge-analytica-trump-campaign.html\">told The New York Times\u003c/a> of the company's leaders. \"Cambridge Analytica was supposed to be the arsenal of weapons to fight that culture war.\"\u003c/p>\n\u003cp>\u003ca href=\"https://newsroom.fb.com/news/2018/03/suspending-cambridge-analytica/\">Facebook conceded\u003c/a> last month that Cambridge Analytica improperly accessed user information from some 270,000 users who downloaded an app developed by Alexander Kogan, a Cambridge University psychology professor, as well as the information of the users' unwitting friends. The social media company did not say at the time how many people were affected, but noted it was against platform policy for third parties to access user information.\u003c/p>\n\u003cp>Facebook said it learned of the violation in 2015 and was told by all parties the data was deleted but that it later learned that those assurances may have been false.\u003c/p>\n\u003cp>Zuckerberg told reporters Wednesday that it is no longer enough for Facebook to require and believe that developers are protecting information, \"we actually have to ensure that everyone in our ecosystem protects people's information.\"\u003c/p>\n\u003cp>Among the changes Facebook says it is taking is to be more transparent about what apps people are interacting with, make it easier for users to see what information they have shared with those apps and make it easier for users to delete the apps if they wish.\u003c/p>\n\u003caside class=\"alignright\">\n\u003ch3>\u003ca href=\"https://www.kqed.org/news/11658309/facebook-even-as-it-apologizes-for-scandal-funds-campaign-to-block-a-california-data-privacy-measure\">Facebook — Even as It Apologizes for Scandal — Funds Campaign to Block a California Data-Privacy Measure\u003c/a>\u003c/h3>\n\u003cfigure>\u003ca href=\"https://www.kqed.org/news/11658309/facebook-even-as-it-apologizes-for-scandal-funds-campaign-to-block-a-california-data-privacy-measure\">\u003cimg src=\"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/03/ThinkstockPhotos-682462080-1-724x483.jpg\" alt=\"\">\u003c/a>\u003c/figure>\n\u003c/aside>\n\u003cp>Another step Facebook is taking: removing a feature that allowed users to search for a profile by entering a person's phone number or email address because \"malicious actors have also abused these features to scrape public profile information,\" Schroepfer said in his post.\u003c/p>\n\u003cp>\"Given the scale and sophistication of the activity we've seen, we believe most people on Facebook could have had their public profile scraped in this way,\" he said.\u003c/p>\n\u003cp>Schroepfer says more changes are coming \"over the coming months\" to better protect users' Facebook information.\u003c/p>\n\u003cp>\"This is a big shift for us to take a lot more responsibility for how each of the tools are used,\" Zuckerberg said. \"It's going to take some time and we're committed to getting that right.\"\u003c/p>\n\u003cp>For its part, \u003ca href=\"https://ca-commercial.com/news/message-acting-ceo-dr-alexander-tayler\">Cambridge Analytica says it deleted\u003c/a> all of the information it received from the company led by Kogan when it learned that its retrieval violated Facebook's terms of service.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003ca href=\"https://ca-commercial.com/news/cambridge-analytica-responds-facebook-announcement\">Cambridge Analytica denies\u003c/a> that any of the data \"was used by Cambridge Analytica as part of the services it provided to the Donald Trump 2016 presidential campaign.\" \u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Facebook+Says+Cambridge+Analytica+Data+Grab+May+Be+Much+Bigger+Than+First+Reported&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>Facebook CEO Mark Zuckerberg will testify on Capitol Hill on April 11 before the powerful House Energy and Commerce Committee, to answer questions about how the company protects its users' data.\u003c/p>\n\u003cp>Multiple congressional committees have asked Zuckerberg to testify in light of \u003ca href=\"https://www.npr.org/tags/467415574/cambridge-analytica\">reporting about Cambridge Analytica\u003c/a>'s use of Facebook data to target American voters in the 2016 election. This is the first confirmation that Zuckerberg will take questions from members of Congress.\u003c/p>\n\u003cp>In a statement Wednesday, House lawmakers welcomed the opportunity to hear from Facebook's CEO.\u003c/p>\n\u003cp>\"This hearing will be an important opportunity to shed light on critical consumer data privacy issues and help all Americans better understand what happens to their personal information online. We appreciate Mr. Zuckerberg's willingness to testify before the committee, and we look forward to him answering our questions on April 11th,\" \u003ca href=\"https://energycommerce.house.gov/news/press-release/ec-announces-facebook-ceo-mark-zuckerberg-will-testify-april-11th/\">said Reps. Greg Walden and Frank Pallone\u003c/a>, the top Republican and Democrat on the panel, in a statement.\u003c/p>\n\u003cp>Zuckerberg, the 33-year-old founder of Facebook, has also been invited to testify at hearings by the Senate's judiciary and commerce committees, but they have not released any word about his potential attendance.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The Senate Judiciary Committee has also invited the CEOs of Google and Twitter to testify, but it has not confirmed whether they will attend.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Facebook%27s+Mark+Zuckerberg+Will+Testify+Before+Congress+On+April+11&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Facebook CEO Mark Zuckerberg will testify on Capitol Hill on April 11 before the powerful House Energy and Commerce Committee, to answer questions about how the company protects its users' data.\u003c/p>\n\u003cp>Multiple congressional committees have asked Zuckerberg to testify in light of \u003ca href=\"https://www.npr.org/tags/467415574/cambridge-analytica\">reporting about Cambridge Analytica\u003c/a>'s use of Facebook data to target American voters in the 2016 election. This is the first confirmation that Zuckerberg will take questions from members of Congress.\u003c/p>\n\u003cp>In a statement Wednesday, House lawmakers welcomed the opportunity to hear from Facebook's CEO.\u003c/p>\n\u003cp>\"This hearing will be an important opportunity to shed light on critical consumer data privacy issues and help all Americans better understand what happens to their personal information online. We appreciate Mr. Zuckerberg's willingness to testify before the committee, and we look forward to him answering our questions on April 11th,\" \u003ca href=\"https://energycommerce.house.gov/news/press-release/ec-announces-facebook-ceo-mark-zuckerberg-will-testify-april-11th/\">said Reps. Greg Walden and Frank Pallone\u003c/a>, the top Republican and Democrat on the panel, in a statement.\u003c/p>\n\u003cp>Zuckerberg, the 33-year-old founder of Facebook, has also been invited to testify at hearings by the Senate's judiciary and commerce committees, but they have not released any word about his potential attendance.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cp>Over the past few months, Charlie Manning has gotten complaints about Facebook advertisements, requests for assistance in recovering lost passwords and demands to speak to Mark Zuckerberg. She doesn’t work for Facebook, though: Manning is a senior 911 dispatcher for the Menlo Park, Calif., police department. She regularly gets 911 calls from Facebook users around the world.\u003c/p>\n\u003cp>Since relocating its corporate headquarters from nearby Palo Alto in 2011, Facebook’s main offices are located in Menlo Park. At night, calls to the business number for Menlo Park Police go to the 911 dispatch office — so anyone who looks up Facebook, finds out it’s in Menlo Park and wants to call the police there will reach the dispatch center. \u003c/p>\n\u003cp>Dispatchers say they haven’t noticed an uptick in calls since Facebook’s recent data scandals. “A lot of people call and say that my account has been hacked and want you to go and find who this person is that hacked my account,” Manning said.\u003c/p>\n\u003cp>This typical call gets the same general response from dispatchers: There’s nothing the local police can do about the private company. Manning and her team of dispatchers usually recommend that callers file a case with Facebook’s help center. She says she understands why people who call his dispatch center often feel desperate.\u003c/p>\n\u003cp>“They’re up late at night at 11 o’clock and they’re looking at Facebook,” Manning says. And when Facebook users feel something criminally wrong has happened to them, “Who are they going to call? They’re going to call us. They feel it’s an emergency because it’s personally affecting their lives and they want action right then and there.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Some of the calls strike Manning as serious.\u003c/p>\n\u003cp>“You get teenagers [whose accounts have been hacked] where the world is crashing in on them,” she says. “I do feel sorry for them; I do. And it calms them down, as long as somebody’s heard what’s happening.”\u003c/p>\n\u003cp>A registered nurse called from North Carolina to report advertisements for illegal giveaways of prescription drugs. One man drove to the gates of Facebook, and when he wasn’t let in, called the police. “I need to see Mr. Z. personally,” the man told them. The dispatcher recommended he file his complaint online.\u003c/p>\n\u003cp>“I think a lot of people calling have this grandiose view,” said Karen Salas, a fellow dispatcher. “Facebook’s here, and Facebook’s big … so we [the police department] must be giant, too.” \u003c/p>\n\u003cp>Other calls are a bit more lighthearted. A man in Germany who called didn’t have a complaint: “He was just mesmerized and wanted to make sure this was Menlo Park where Facebook was located,” Manning said. \u003c/p>\n\u003cp>The dispatch center also regularly receives Facebook-related calls that are relevant to the city. Tech commuters nearly double the daily population of Menlo Park, and the city is trying to keep up with the growth as Facebook continues to build more offices on what was once empty marshland.\u003c/p>\n\u003cp>“As [the company] has grown, we’ve gotten more and more 911 calls,” Manning says. “Disputes, accidents, arguments, medicals.” She’s noticed a number of calls about bicycle accidents between buildings on the Facebook campus, and road rage incidents during commuter hours.\u003c/p>\n\u003cp>Facebook has offered to pay for a community police substation and increasing the size of the police force. In 2017, the company offered the city of Menlo Park $11.2 million over five years to support its proposals. Last October, the Menlo Park city council \u003ca href=\"https://www.almanacnews.com/news/2017/10/10/menlo-park-council-approves-police-expansion\">voted unanimously\u003c/a> to expand its police force “assuming that it will reach an agreement with Facebook that the company will cover the costs of the department’s expansion,” according to local press. \u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The town plans to hire five additional police officers and one sergeant over the next year or so. Dispatchers will continue to direct callers they can’t help to the same place they always have — Facebook’s help center. \u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003cimg decoding=\"async\" src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Facebook+Complaints+Are+A+New+Kind+Of+911+Call+In+The+Platform%27s+Hometown&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Over the past few months, Charlie Manning has gotten complaints about Facebook advertisements, requests for assistance in recovering lost passwords and demands to speak to Mark Zuckerberg. She doesn’t work for Facebook, though: Manning is a senior 911 dispatcher for the Menlo Park, Calif., police department. She regularly gets 911 calls from Facebook users around the world.\u003c/p>\n\u003cp>Since relocating its corporate headquarters from nearby Palo Alto in 2011, Facebook’s main offices are located in Menlo Park. At night, calls to the business number for Menlo Park Police go to the 911 dispatch office — so anyone who looks up Facebook, finds out it’s in Menlo Park and wants to call the police there will reach the dispatch center. \u003c/p>\n\u003cp>Dispatchers say they haven’t noticed an uptick in calls since Facebook’s recent data scandals. “A lot of people call and say that my account has been hacked and want you to go and find who this person is that hacked my account,” Manning said.\u003c/p>\n\u003cp>This typical call gets the same general response from dispatchers: There’s nothing the local police can do about the private company. Manning and her team of dispatchers usually recommend that callers file a case with Facebook’s help center. She says she understands why people who call his dispatch center often feel desperate.\u003c/p>\n\u003cp>“They’re up late at night at 11 o’clock and they’re looking at Facebook,” Manning says. And when Facebook users feel something criminally wrong has happened to them, “Who are they going to call? They’re going to call us. They feel it’s an emergency because it’s personally affecting their lives and they want action right then and there.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Some of the calls strike Manning as serious.\u003c/p>\n\u003cp>“You get teenagers [whose accounts have been hacked] where the world is crashing in on them,” she says. “I do feel sorry for them; I do. And it calms them down, as long as somebody’s heard what’s happening.”\u003c/p>\n\u003cp>A registered nurse called from North Carolina to report advertisements for illegal giveaways of prescription drugs. One man drove to the gates of Facebook, and when he wasn’t let in, called the police. “I need to see Mr. Z. personally,” the man told them. The dispatcher recommended he file his complaint online.\u003c/p>\n\u003cp>“I think a lot of people calling have this grandiose view,” said Karen Salas, a fellow dispatcher. “Facebook’s here, and Facebook’s big … so we [the police department] must be giant, too.” \u003c/p>\n\u003cp>Other calls are a bit more lighthearted. A man in Germany who called didn’t have a complaint: “He was just mesmerized and wanted to make sure this was Menlo Park where Facebook was located,” Manning said. \u003c/p>\n\u003cp>The dispatch center also regularly receives Facebook-related calls that are relevant to the city. Tech commuters nearly double the daily population of Menlo Park, and the city is trying to keep up with the growth as Facebook continues to build more offices on what was once empty marshland.\u003c/p>\n\u003cp>“As [the company] has grown, we’ve gotten more and more 911 calls,” Manning says. “Disputes, accidents, arguments, medicals.” She’s noticed a number of calls about bicycle accidents between buildings on the Facebook campus, and road rage incidents during commuter hours.\u003c/p>\n\u003cp>Facebook has offered to pay for a community police substation and increasing the size of the police force. In 2017, the company offered the city of Menlo Park $11.2 million over five years to support its proposals. Last October, the Menlo Park city council \u003ca href=\"https://www.almanacnews.com/news/2017/10/10/menlo-park-council-approves-police-expansion\">voted unanimously\u003c/a> to expand its police force “assuming that it will reach an agreement with Facebook that the company will cover the costs of the department’s expansion,” according to local press. \u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The town plans to hire five additional police officers and one sergeant over the next year or so. Dispatchers will continue to direct callers they can’t help to the same place they always have — Facebook’s help center. \u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003cimg decoding=\"async\" src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Facebook+Complaints+Are+A+New+Kind+Of+911+Call+In+The+Platform%27s+Hometown&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>",
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"info": "Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. The show features interviews with visionary guests like Trevor Noah, Sam Altman and Janette Sadik-Khan. Possible paints an optimistic portrait of the world we can create through science, policy, business, art and our shared humanity. It asks: What if everything goes right for once? How can we get there? Each episode also includes a short fiction story generated by advanced AI GPT-4, serving as a thought-provoking springboard to speculate how humanity could leverage technology for good.",
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"soldout": {
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"title": "SOLD OUT: Rethinking Housing in America",
"tagline": "A new future for housing",
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