How the DMV Got Worse

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A California Department of Motor Vehicles (DMV) facility in Pasadena. (David McNew/Getty Images)

Waiting at the DMV can be hell, but you gotta go. Over the last year, wait times at Bay Area DMVs increased 48 percent. We take a trip to the DMV (it's more fun than it sounds) and look at what's causing these delays and what's being done to improve them.

Bryan Anderson, Sacramento Bee political reporter

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