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"content": "\u003cp>\u003cstrong>California Sanctions Wells Fargo\u003c/strong>\u003cbr>\u003cbr>\nThis week, California's state treasurer announced major sanctions against San Francisco-based Wells Fargo Bank. This comes in the wake of revelations that bank employees created some 2 million fake accounts without customers' knowledge. The state will discontinue investing in Wells Fargo securities and stop using the company to underwrite certain bond deals for at least one year. State Treasurer John Chiang talks with Scott Shafer.\u003cbr>\n\u003cbr>\u003cbr>\u003cbr>\n\u003cstrong>Oakland Cannabis Rules\u003c/strong>\u003cbr>\u003cbr>\nThe city of Oakland has a controversial new plan to regulate marijuana businesses. Half of new permits to operate a marijuana business would go to perceived victims of the war on drugs -- residents who have been jailed for a marijuana offense or who live in parts of East Oakland. But some think the plan could exclude the very people it's trying to help. San Francisco Chronicle Oakland reporter Rachel Swan and cannabis business owner Terryn Buxton discuss this unusual program.\u003cbr>\n\u003cbr>\u003cbr>\u003cbr>\n\u003cstrong>Crime Rate Analysis\u003c/strong>\u003cbr>\u003cbr>\nOver the past five years, the number of people locked up in California prisons and jails has dropped significantly, down by about 30,000 inmates. That's due largely to a sweeping criminal justice reform enacted in 2011 that Gov. Jerry Brown dubbed \"realignment.\" The idea was to divert lower-level felons away from overcrowded state prisons and toward county jails and probation departments. The passage of Proposition 47 to decriminalize certain nonviolent offenses put a further dent in the numbers. This week, a new report examines the impact of these changes on crime rates. PPIC researcher and report co-author Mia Bird joins Scott Shafer.\u003cbr>\n\u003cbr>\u003cbr>\u003cbr>\n\u003cstrong>2016 MacArthur Fellow José Quiñonez\u003c/strong>\u003cbr>\u003cbr>\nLast week, financial expert José Quiñonez was named one of this year's prestigious MacArthur Fellows. He is the founder and CEO of San Francisco-based Mission Asset Fund. His organization helps immigrants and low-income individuals build good credit. Quiñonez joins Thuy Vu.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cstrong>California Sanctions Wells Fargo\u003c/strong>\u003cbr>\u003cbr>\nThis week, California's state treasurer announced major sanctions against San Francisco-based Wells Fargo Bank. This comes in the wake of revelations that bank employees created some 2 million fake accounts without customers' knowledge. The state will discontinue investing in Wells Fargo securities and stop using the company to underwrite certain bond deals for at least one year. State Treasurer John Chiang talks with Scott Shafer.\u003cbr>\n\u003cbr>\u003cbr>\u003cbr>\n\u003cstrong>Oakland Cannabis Rules\u003c/strong>\u003cbr>\u003cbr>\nThe city of Oakland has a controversial new plan to regulate marijuana businesses. Half of new permits to operate a marijuana business would go to perceived victims of the war on drugs -- residents who have been jailed for a marijuana offense or who live in parts of East Oakland. But some think the plan could exclude the very people it's trying to help. San Francisco Chronicle Oakland reporter Rachel Swan and cannabis business owner Terryn Buxton discuss this unusual program.\u003cbr>\n\u003cbr>\u003cbr>\u003cbr>\n\u003cstrong>Crime Rate Analysis\u003c/strong>\u003cbr>\u003cbr>\nOver the past five years, the number of people locked up in California prisons and jails has dropped significantly, down by about 30,000 inmates. That's due largely to a sweeping criminal justice reform enacted in 2011 that Gov. Jerry Brown dubbed \"realignment.\" The idea was to divert lower-level felons away from overcrowded state prisons and toward county jails and probation departments. The passage of Proposition 47 to decriminalize certain nonviolent offenses put a further dent in the numbers. This week, a new report examines the impact of these changes on crime rates. PPIC researcher and report co-author Mia Bird joins Scott Shafer.\u003cbr>\n\u003cbr>\u003cbr>\u003cbr>\n\u003cstrong>2016 MacArthur Fellow José Quiñonez\u003c/strong>\u003cbr>\u003cbr>\nLast week, financial expert José Quiñonez was named one of this year's prestigious MacArthur Fellows. He is the founder and CEO of San Francisco-based Mission Asset Fund. His organization helps immigrants and low-income individuals build good credit. Quiñonez joins Thuy Vu.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"disqusTitle": "WATCH: Wells Fargo CEO John Stumpf Faces House Panel Over Fake Accounts",
"title": "WATCH: Wells Fargo CEO John Stumpf Faces House Panel Over Fake Accounts",
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"content": "\u003cp>Days after he agreed to \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/27/495649072/report-wells-fargo-considers-clawing-back-executive-pay-over-fake-account-scanda\">forfeit outstanding stock awards\u003c/a> worth about $41 million over his bank's creation of millions of unauthorized customer accounts, Wells Fargo CEO John Stumpf is facing more questions on Capitol Hill.\u003c/p>\n\u003cp>\"We should have done more sooner,\" Stumpf told members of the House Financial Services Committee, adding that he and Wells Fargo will keep working on the problem.\u003c/p>\n\u003cp>In last week's hearing, Stumpf was criticized by Republican and Democratic members of the Senate Banking Committee, and that was the case again today. Consider two early exchanges, in which Rep. Carolyn Maloney, D-N.Y., and Rep. Patrick McHenry, R-N.C., went back to back in grilling Stumpf, with Maloney taking Stumpf to task over his personal financial gains, and McHenry asking about the bank's culture.\u003c/p>\n\u003cp>The hearing began at 10 a.m. ET and ended around 2:30 p.m.; we've isolated those exchanges in the House panel's YouTube feed (and you can read them below):\u003c/p>\n\u003cp>https://www.youtube.com/watch?v=EtI47VHkehM\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003cstrong>Here's a sample from Maloney's portion:\u003c/strong>\u003c/p>\n\u003cp>\"Mr. Stumpf, we know now that whistleblowers first contacted the Consumer Financial Control Board about the fraud at Wells Fargo in mid-2013. And you said in your Senate hearings last week that you first found out about the fake accounts in late 2013. And the \u003ca href=\"http://www.latimes.com/business/la-fi-wells-fargo-sale-pressure-20131222-story.html#page=1\">L.A. Times article\u003c/a> about the scandal was published in Dec. 21, 2013.\"\u003c/p>\n\u003cp>Holding up a printout of a form Stumpf filed, Maloney said it \"shows that on Oct. 30, 2013, you sold $13 million worth of Wells Fargo stock on the open market. That is by far the largest open-market sale of Wells Fargo stock that you made in your nine years as CEO.\u003c/p>\n\u003cp>[contextly_sidebar id=\"ITIAqW4xOjHDtd0d74c79PtjIsXFpTtn\"]\u003c/p>\n\u003cp>\"So my question is: Did you dump $13 million of Wells Fargo stock, which you did through your family trust, right after you found out that your bank had been fraudulently opening hundreds of thousands of scam accounts, ripping off your customers?\"\u003c/p>\n\u003cp>In response, Stumpf began, \"Thank you for your question. First of all, the vast majority of our employees go to work every day\" — but Maloney cut him off: \"Excuse me, that was not my question.\"\u003c/p>\n\u003cp>After Maloney reiterated that the timing of the sale was \"very, very suspicious, and it raises serious questions,\" Stumpf said that he currently holds \"four times as many\" shares as he's required to hold.\u003c/p>\n\u003cp>The Wells Fargo CEO eventually told Maloney, \"I sold those shares, and I sold them with proper approvals, with no view about anything that was going on with sales practices, or anything else.\"\u003c/p>\n\u003cp>In response, Maloney said, \"Well, it seems very, very suspicious that your largest sale was right after your $1.8 trillion bank was turned into a school for scoundrels.\"\u003c/p>\n\u003cp>By firing thousands of lower-level employees, Stumpf shifted blame, Maloney said. Noting that some of those former employees are now suing the company, she added, \"It seems that when you found out about the fake accounts, instead of helping your customers, you first helped yourself.\"\u003c/p>\n\u003cp>\u003cstrong>And here's a sample of Stumpf's exchanges with McHenry\u003c/strong>, whose home turf includes two banks that are now part of Wells Fargo — First Union and Wachovia. The bank has thousands of employees in North Carolina.\u003c/p>\n\u003cp>\"What's sad to me is the impact of this on them,\" McHenry said, noting that Stumpf had trumpeted the mergers as a blend of compatible corporate cultures.\u003c/p>\n\u003cp>McHenry then recited from Wells Fargo's code of ethics, particularly the CEO's message, which includes this line: \"We are all responsible for maintaining the highest possible ethical standards in how we conduct our business and serve our customers.\"\u003c/p>\n\u003cp>The congressman noted that the code also lays out principles of accountability at every level of the bank.\u003c/p>\n\u003cp>Turning from the paper to face Stumpf, McHenry concluded, \"You clearly have failed.\"\u003c/p>\n\u003cp>McHenry added, \"You have broken, and your company has broken, long-standing law. You've broken long-standing ethical standards that you have within your company. ... You've defrauded your customers.\"\u003c/p>\n\u003cp>His frustration growing evident, McHenry asked the bank executive, \"How can you rebuild trust, and how can you get through this thing? What standards are you holding yourself to that sends a message to the rest of these folks in your organization?\"\u003c/p>\n\u003cp>In his reply, Stumpf said, \"The culture of the company is strong, and I don't\" — but this time, it was McHenry who cut him off.\u003c/p>\n\u003cp>\"It's really hard to say that when you're before Congress for the second time,\" McHenry said, \"and behind you was all the settlements you've had ... for problematic relationships you've had with your customers, by taking their money.\"\u003c/p>\n\u003cp>As he had earlier, Stumpf again cited the hundreds of thousands of Wells Fargo employees \"who've made their life's work and careers out of helping customers.\"\u003c/p>\n\u003cp>But, McHenry said, those same employees are why he's registering \"severe disappointment\" in Stumpf's leadership of the bank.\u003c/p>\n\u003cp>\"You broke the law. We make the law in Congress. This is not new stuff, that all of a sudden Congress changed some rules, and you can't have your employees create fake accounts and take fees from customers unknowingly, unwittingly. That is, there's never in human history when that has been an ethical 'OK.' \"\u003c/p>\n\u003cp>McHenry then told Stumpf, \"So for you to say that the culture is OK, this seems to me that you're just tone-deaf to this.\"\u003c/p>\n\u003cp>Later in the hearing, Rep. Gregory Meeks, D-N.Y., peppered Stumpf with questions about why he hadn't resigned or been fired.\u003c/p>\n\u003cp>\"I can't believe some of what I'm hearing here,\" Meeks said at the start of his allotted time, midway through the hearing. He then listed a string of steep fines and penalties that Wells Fargo has paid under Stumpf's leadership — including the \u003ca href=\"https://www.justice.gov/opa/pr/wells-fargo-bank-agrees-pay-12-billion-improper-mortgage-lending-practices\">$1.2 billion the bank agreed to pay\u003c/a> earlier this year for its mortgage practices.\u003c/p>\n\u003cp>\"I have a chart here that shows you've been penalized almost systematically, every year since you have been in charge,\" Meeks said, noting that Stumpf has been Wells' CEO since 2007 and its chairman and CEO since 2010.\u003c/p>\n\u003cp>Answering Meeks' charge that \"there's no responsibility,\" Stumpf replied by saying something he said several times Thursday: that he holds his job \"at the pleasure of the board.\"\u003c/p>\n\u003cp>\"Then the whole board needs to go,\" Meeks said.\u003c/p>\n\u003cp>Arguing that Stumpf operates under a double standard, Meeks noted that Wells Fargo had fired 5,300 employees when they were found to have done wrong.\u003c/p>\n\u003cp>\"Well, something is going wrong at this bank,\" the congressman added, shaking his printout of the bank's penalties as he spoke, \"and you are the head of it.\"\u003c/p>\n\u003cp>In a later exchange, Meeks said that at Wells Fargo, Stumpf has led \"what basically has been a criminal enterprise.\"\u003c/p>\n\u003cp>In his opening remarks, Stumpf had refused to accept the \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/20/494738797/you-should-resign-watch-sen-elizabeth-warren-grill-wells-fargo-ceo-john-stumpf\">contentions made by Sen. Elizabeth Warren\u003c/a> and others in a Senate hearing last week — that the bank's oft-stated goal of cross-selling, or encouraging customers to open additional accounts, played a crucial role in the creation of accounts that wrongly used customers' personal and financial information.\u003c/p>\n\u003cp>\"That is not the case,\" Stumpf told the committee.\u003c/p>\n\u003cp>But Stumpf later noted that the bank has removed sales incentives, which have been blamed as a main reason its employees created some 2 million bogus accounts.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>If you're catching up on this story, here's where it stands:\u003c/p>\n\u003cul>\n\u003cli>Wells Fargo is \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/20/494680201/wells-fargo-ceo-to-address-accounts-scandal-before-senate-panel\">paying $185 million in penalties\u003c/a> for acts that date to at least 2011. The firm says it fired some 5,300 employees who were found to have created false accounts.\u003c/li>\n\u003cli>Carrie Tolstedt, the retiring Wells Fargo executive who led the unit that was found at fault in the scandal, created a stir when it emerged that she would be leaving the bank \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/13/493791920/wells-fargo-units-leader-departs-with-125-million-after-group-incurs-record-fine\">with nearly $125 million\u003c/a>.\u003c/li>\n\u003cli>Earlier this week, Wells Fargo announced that Stumpf would not receive a salary while the bank investigates the case.\u003c/li>\n\u003cli>The bank also said that Tolstedt is forfeiting outstanding stock awards worth about $19 million, and \"will not be paid severance or receive any retirement enhancements.\"\u003c/li>\n\u003cli>On Monday, former Wells Fargo employees filed a class-action lawsuit seeking $2.6 billion in damages, saying they and others were fired for following the law. The suit was filed on behalf of Wells Fargo employees penalized for not making sales quotas in the past 10 years.\u003c/li>\n\u003c/ul>\n\u003cdiv class=\"fullattribution\">Copyright 2016 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"http://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=WATCH%3A+Wells+Fargo+CEO+John+Stumpf+Faces+House+Panel+Over+Fake+Accounts&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Days after he agreed to \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/27/495649072/report-wells-fargo-considers-clawing-back-executive-pay-over-fake-account-scanda\">forfeit outstanding stock awards\u003c/a> worth about $41 million over his bank's creation of millions of unauthorized customer accounts, Wells Fargo CEO John Stumpf is facing more questions on Capitol Hill.\u003c/p>\n\u003cp>\"We should have done more sooner,\" Stumpf told members of the House Financial Services Committee, adding that he and Wells Fargo will keep working on the problem.\u003c/p>\n\u003cp>In last week's hearing, Stumpf was criticized by Republican and Democratic members of the Senate Banking Committee, and that was the case again today. Consider two early exchanges, in which Rep. Carolyn Maloney, D-N.Y., and Rep. Patrick McHenry, R-N.C., went back to back in grilling Stumpf, with Maloney taking Stumpf to task over his personal financial gains, and McHenry asking about the bank's culture.\u003c/p>\n\u003cp>The hearing began at 10 a.m. ET and ended around 2:30 p.m.; we've isolated those exchanges in the House panel's YouTube feed (and you can read them below):\u003c/p>\u003c/p>\u003cp>\u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutube'>\n \u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutubeInside'>\n \u003ciframe\n loading='lazy'\n class='utils-parseShortcode-shortcodes-__youtubeShortcode__youtubePlayer'\n type='text/html'\n src='//www.youtube.com/embed/EtI47VHkehM'\n title='//www.youtube.com/embed/EtI47VHkehM'\n allowfullscreen='true'\n style='border:0;'>\u003c/iframe>\n \u003c/span>\n \u003c/span>\u003c/p>\u003cp>\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cstrong>Here's a sample from Maloney's portion:\u003c/strong>\u003c/p>\n\u003cp>\"Mr. Stumpf, we know now that whistleblowers first contacted the Consumer Financial Control Board about the fraud at Wells Fargo in mid-2013. And you said in your Senate hearings last week that you first found out about the fake accounts in late 2013. And the \u003ca href=\"http://www.latimes.com/business/la-fi-wells-fargo-sale-pressure-20131222-story.html#page=1\">L.A. Times article\u003c/a> about the scandal was published in Dec. 21, 2013.\"\u003c/p>\n\u003cp>Holding up a printout of a form Stumpf filed, Maloney said it \"shows that on Oct. 30, 2013, you sold $13 million worth of Wells Fargo stock on the open market. That is by far the largest open-market sale of Wells Fargo stock that you made in your nine years as CEO.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>\"So my question is: Did you dump $13 million of Wells Fargo stock, which you did through your family trust, right after you found out that your bank had been fraudulently opening hundreds of thousands of scam accounts, ripping off your customers?\"\u003c/p>\n\u003cp>In response, Stumpf began, \"Thank you for your question. First of all, the vast majority of our employees go to work every day\" — but Maloney cut him off: \"Excuse me, that was not my question.\"\u003c/p>\n\u003cp>After Maloney reiterated that the timing of the sale was \"very, very suspicious, and it raises serious questions,\" Stumpf said that he currently holds \"four times as many\" shares as he's required to hold.\u003c/p>\n\u003cp>The Wells Fargo CEO eventually told Maloney, \"I sold those shares, and I sold them with proper approvals, with no view about anything that was going on with sales practices, or anything else.\"\u003c/p>\n\u003cp>In response, Maloney said, \"Well, it seems very, very suspicious that your largest sale was right after your $1.8 trillion bank was turned into a school for scoundrels.\"\u003c/p>\n\u003cp>By firing thousands of lower-level employees, Stumpf shifted blame, Maloney said. Noting that some of those former employees are now suing the company, she added, \"It seems that when you found out about the fake accounts, instead of helping your customers, you first helped yourself.\"\u003c/p>\n\u003cp>\u003cstrong>And here's a sample of Stumpf's exchanges with McHenry\u003c/strong>, whose home turf includes two banks that are now part of Wells Fargo — First Union and Wachovia. The bank has thousands of employees in North Carolina.\u003c/p>\n\u003cp>\"What's sad to me is the impact of this on them,\" McHenry said, noting that Stumpf had trumpeted the mergers as a blend of compatible corporate cultures.\u003c/p>\n\u003cp>McHenry then recited from Wells Fargo's code of ethics, particularly the CEO's message, which includes this line: \"We are all responsible for maintaining the highest possible ethical standards in how we conduct our business and serve our customers.\"\u003c/p>\n\u003cp>The congressman noted that the code also lays out principles of accountability at every level of the bank.\u003c/p>\n\u003cp>Turning from the paper to face Stumpf, McHenry concluded, \"You clearly have failed.\"\u003c/p>\n\u003cp>McHenry added, \"You have broken, and your company has broken, long-standing law. You've broken long-standing ethical standards that you have within your company. ... You've defrauded your customers.\"\u003c/p>\n\u003cp>His frustration growing evident, McHenry asked the bank executive, \"How can you rebuild trust, and how can you get through this thing? What standards are you holding yourself to that sends a message to the rest of these folks in your organization?\"\u003c/p>\n\u003cp>In his reply, Stumpf said, \"The culture of the company is strong, and I don't\" — but this time, it was McHenry who cut him off.\u003c/p>\n\u003cp>\"It's really hard to say that when you're before Congress for the second time,\" McHenry said, \"and behind you was all the settlements you've had ... for problematic relationships you've had with your customers, by taking their money.\"\u003c/p>\n\u003cp>As he had earlier, Stumpf again cited the hundreds of thousands of Wells Fargo employees \"who've made their life's work and careers out of helping customers.\"\u003c/p>\n\u003cp>But, McHenry said, those same employees are why he's registering \"severe disappointment\" in Stumpf's leadership of the bank.\u003c/p>\n\u003cp>\"You broke the law. We make the law in Congress. This is not new stuff, that all of a sudden Congress changed some rules, and you can't have your employees create fake accounts and take fees from customers unknowingly, unwittingly. That is, there's never in human history when that has been an ethical 'OK.' \"\u003c/p>\n\u003cp>McHenry then told Stumpf, \"So for you to say that the culture is OK, this seems to me that you're just tone-deaf to this.\"\u003c/p>\n\u003cp>Later in the hearing, Rep. Gregory Meeks, D-N.Y., peppered Stumpf with questions about why he hadn't resigned or been fired.\u003c/p>\n\u003cp>\"I can't believe some of what I'm hearing here,\" Meeks said at the start of his allotted time, midway through the hearing. He then listed a string of steep fines and penalties that Wells Fargo has paid under Stumpf's leadership — including the \u003ca href=\"https://www.justice.gov/opa/pr/wells-fargo-bank-agrees-pay-12-billion-improper-mortgage-lending-practices\">$1.2 billion the bank agreed to pay\u003c/a> earlier this year for its mortgage practices.\u003c/p>\n\u003cp>\"I have a chart here that shows you've been penalized almost systematically, every year since you have been in charge,\" Meeks said, noting that Stumpf has been Wells' CEO since 2007 and its chairman and CEO since 2010.\u003c/p>\n\u003cp>Answering Meeks' charge that \"there's no responsibility,\" Stumpf replied by saying something he said several times Thursday: that he holds his job \"at the pleasure of the board.\"\u003c/p>\n\u003cp>\"Then the whole board needs to go,\" Meeks said.\u003c/p>\n\u003cp>Arguing that Stumpf operates under a double standard, Meeks noted that Wells Fargo had fired 5,300 employees when they were found to have done wrong.\u003c/p>\n\u003cp>\"Well, something is going wrong at this bank,\" the congressman added, shaking his printout of the bank's penalties as he spoke, \"and you are the head of it.\"\u003c/p>\n\u003cp>In a later exchange, Meeks said that at Wells Fargo, Stumpf has led \"what basically has been a criminal enterprise.\"\u003c/p>\n\u003cp>In his opening remarks, Stumpf had refused to accept the \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/20/494738797/you-should-resign-watch-sen-elizabeth-warren-grill-wells-fargo-ceo-john-stumpf\">contentions made by Sen. Elizabeth Warren\u003c/a> and others in a Senate hearing last week — that the bank's oft-stated goal of cross-selling, or encouraging customers to open additional accounts, played a crucial role in the creation of accounts that wrongly used customers' personal and financial information.\u003c/p>\n\u003cp>\"That is not the case,\" Stumpf told the committee.\u003c/p>\n\u003cp>But Stumpf later noted that the bank has removed sales incentives, which have been blamed as a main reason its employees created some 2 million bogus accounts.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>If you're catching up on this story, here's where it stands:\u003c/p>\n\u003cul>\n\u003cli>Wells Fargo is \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/20/494680201/wells-fargo-ceo-to-address-accounts-scandal-before-senate-panel\">paying $185 million in penalties\u003c/a> for acts that date to at least 2011. The firm says it fired some 5,300 employees who were found to have created false accounts.\u003c/li>\n\u003cli>Carrie Tolstedt, the retiring Wells Fargo executive who led the unit that was found at fault in the scandal, created a stir when it emerged that she would be leaving the bank \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/13/493791920/wells-fargo-units-leader-departs-with-125-million-after-group-incurs-record-fine\">with nearly $125 million\u003c/a>.\u003c/li>\n\u003cli>Earlier this week, Wells Fargo announced that Stumpf would not receive a salary while the bank investigates the case.\u003c/li>\n\u003cli>The bank also said that Tolstedt is forfeiting outstanding stock awards worth about $19 million, and \"will not be paid severance or receive any retirement enhancements.\"\u003c/li>\n\u003cli>On Monday, former Wells Fargo employees filed a class-action lawsuit seeking $2.6 billion in damages, saying they and others were fired for following the law. The suit was filed on behalf of Wells Fargo employees penalized for not making sales quotas in the past 10 years.\u003c/li>\n\u003c/ul>\n\u003cdiv class=\"fullattribution\">Copyright 2016 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"http://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=WATCH%3A+Wells+Fargo+CEO+John+Stumpf+Faces+House+Panel+Over+Fake+Accounts&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>",
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"disqusTitle": "California Imposes Sweeping Sanctions on Wells Fargo Amid Scandal",
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"content": "\u003cp>California's state treasurer has announced he is suspending major parts of the state's business relationship with Wells Fargo because of a scandal involving unauthorized customer accounts.\u003c/p>\n\u003cp>\u003ca href=\"http://www.treasurer.ca.gov/news/releases/2016/20160928_letter.pdf\">In a letter to Wells Fargo\u003c/a>, John Chiang asked, \"How can I continue to entrust the public's money to an organization which has shown such little regard for the legions of Californians who have placed their well-being in its care?\"\u003c/p>\n\u003cp>\u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/27/495649072/report-wells-fargo-considers-clawing-back-executive-pay-over-fake-account-scanda\">As NPR reported\u003c/a>, \"Wells Fargo said earlier this month it had agreed to pay $185 million to settle charges that it opened some 2 million deposit and credit card accounts for its customers without their permission over a five-year period.\"\u003c/p>\n\u003cp>The new sanctions include the bank's \"most highly profitable business relationships with the state,\" as Chiang's letter said.\u003c/p>\n\u003cp>In an interview, California's deputy treasurer for public finance, Tim Shaefer, laid out the sanctions against Wells Fargo. They fall into three categories.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>[contextly_sidebar id=\"sexbgqcvMwL7Gyb9zNqZg8q09hF13LpF\"]\u003c/p>\n\u003cp>First, Shaefer said that the state won't \"buy any more of their debt securities,\" which he said currently amount to approximately $800 million. He added that \"we're not going to go out and liquidate that tomorrow morning, because we don't want to put the taxpayers of California at risk of a loss, but we're not going to renew it. And that will all be gone over the next couple of months.\"\u003c/p>\n\u003cp>Second, Shaefer said the state will no longer use Wells Fargo as a broker-dealer for buying securities. The value of that relationship is not clear, he says, but the state has \"engaged in about $1.65 billion worth of trades with them, in that way, over the last 18 months. That $1.65 billion would be expected to produce high hundreds of thousands of dollars, if not low millions of dollars, in revenue for them.\"\u003c/p>\n\u003cp>Third, Shaefer said the state will no longer use Wells Fargo to underwrite bonds. Over the last 18 months, the state has appointed Wells Fargo to five bond offerings, he said. \"Two of those were terminated Monday afternoon, so that left them with three.\" Those remaining three have amounted to about $1.75 million during that time period, he added.\u003c/p>\n\u003cp>He said two major aspects of California's relationship with the bank will remain in place. Local governments can still use Wells Fargo to wire money to the state government. And two major public pension funds — the California Public Employees' Retirement System and the California State Teachers' Retirement System — have at least $2.3 billion invested in the bank's fixed income and equity. That money will remain where it is.\u003c/p>\n\u003cp>The message of these sanctions, Shaefer said, is that \"ethics and responsibility in the community matter.\"\u003c/p>\n\u003cfigure id=\"attachment_11108226\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg class=\"size-medium wp-image-11108226\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/09/Chiang-800x524.jpg\" alt=\"In a letter to Wells Fargo, California Treasurer John Chiang asked, “how can I continue to entrust the public’s money to an organization which has shown such little regard for the legions of Californians who have placed their well-being in its care?”\" width=\"800\" height=\"524\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/09/Chiang-800x524.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/09/Chiang-400x262.jpg 400w, https://ww2.kqed.org/app/uploads/sites/10/2016/09/Chiang.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2016/09/Chiang-1180x773.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/10/2016/09/Chiang-960x629.jpg 960w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">In a letter to Wells Fargo, California Treasurer John Chiang asked, “how can I continue to entrust the public’s money to an organization which has shown such little regard for the legions of Californians who have placed their well-being in its care?” \u003ccite>(Justin Sullivan/Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>In a statement to NPR after Chiang's announcement, Wells Fargo said that it has \"diligently and professionally worked with the state for the past 17 years to support the government and people of California\" and it stands \"ready to continue delivering outstanding service.\" It added that it is \"very sorry and take full responsibility for the incidents in our retail bank.\"\u003c/p>\n\u003cp>Yesterday, the company announced that its CEO and former retail-banking head \u003ca href=\"https://ww2.kqed.org/news/2016/09/27/wells-fargo-ceo-to-forfeit-tens-of-millions-in-stock-awards-amid-scandal/\" target=\"_blank\">will forfeit tens of millions of dollars \u003c/a>in outstanding stock awards. CEO John Stumpf will forfeit such awards totaling about $41 million, while former retail banking head Carrie Tolstedt will forfeit awards worth about $19 million. Neither will receive bonuses this year, the bank said.\u003c/p>\n\u003cp>Stumpf is scheduled to testify before the House Financial Services Committee on Thursday.\u003c/p>\n\u003cp>He was questioned by the Senate Banking Committee last week, which was \"widely seen as something of a public relations disaster.\" Facing off with Stumpf in that hearing, Sen. Elizabeth Warren, D-Mass., had sharp questions for the Wells Fargo CEO. She said Stumpf made millions of dollars in the \"scam,\" telling him, \"You should resign ... and you should be criminally investigated.\"\u003c/p>\n\u003cp>https://twitter.com/cspan/status/778266130909499392\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2016 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>California's state treasurer has announced he is suspending major parts of the state's business relationship with Wells Fargo because of a scandal involving unauthorized customer accounts.\u003c/p>\n\u003cp>\u003ca href=\"http://www.treasurer.ca.gov/news/releases/2016/20160928_letter.pdf\">In a letter to Wells Fargo\u003c/a>, John Chiang asked, \"How can I continue to entrust the public's money to an organization which has shown such little regard for the legions of Californians who have placed their well-being in its care?\"\u003c/p>\n\u003cp>\u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/27/495649072/report-wells-fargo-considers-clawing-back-executive-pay-over-fake-account-scanda\">As NPR reported\u003c/a>, \"Wells Fargo said earlier this month it had agreed to pay $185 million to settle charges that it opened some 2 million deposit and credit card accounts for its customers without their permission over a five-year period.\"\u003c/p>\n\u003cp>The new sanctions include the bank's \"most highly profitable business relationships with the state,\" as Chiang's letter said.\u003c/p>\n\u003cp>In an interview, California's deputy treasurer for public finance, Tim Shaefer, laid out the sanctions against Wells Fargo. They fall into three categories.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>First, Shaefer said that the state won't \"buy any more of their debt securities,\" which he said currently amount to approximately $800 million. He added that \"we're not going to go out and liquidate that tomorrow morning, because we don't want to put the taxpayers of California at risk of a loss, but we're not going to renew it. And that will all be gone over the next couple of months.\"\u003c/p>\n\u003cp>Second, Shaefer said the state will no longer use Wells Fargo as a broker-dealer for buying securities. The value of that relationship is not clear, he says, but the state has \"engaged in about $1.65 billion worth of trades with them, in that way, over the last 18 months. That $1.65 billion would be expected to produce high hundreds of thousands of dollars, if not low millions of dollars, in revenue for them.\"\u003c/p>\n\u003cp>Third, Shaefer said the state will no longer use Wells Fargo to underwrite bonds. Over the last 18 months, the state has appointed Wells Fargo to five bond offerings, he said. \"Two of those were terminated Monday afternoon, so that left them with three.\" Those remaining three have amounted to about $1.75 million during that time period, he added.\u003c/p>\n\u003cp>He said two major aspects of California's relationship with the bank will remain in place. Local governments can still use Wells Fargo to wire money to the state government. And two major public pension funds — the California Public Employees' Retirement System and the California State Teachers' Retirement System — have at least $2.3 billion invested in the bank's fixed income and equity. That money will remain where it is.\u003c/p>\n\u003cp>The message of these sanctions, Shaefer said, is that \"ethics and responsibility in the community matter.\"\u003c/p>\n\u003cfigure id=\"attachment_11108226\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg class=\"size-medium wp-image-11108226\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/09/Chiang-800x524.jpg\" alt=\"In a letter to Wells Fargo, California Treasurer John Chiang asked, “how can I continue to entrust the public’s money to an organization which has shown such little regard for the legions of Californians who have placed their well-being in its care?”\" width=\"800\" height=\"524\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/09/Chiang-800x524.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/09/Chiang-400x262.jpg 400w, https://ww2.kqed.org/app/uploads/sites/10/2016/09/Chiang.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2016/09/Chiang-1180x773.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/10/2016/09/Chiang-960x629.jpg 960w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">In a letter to Wells Fargo, California Treasurer John Chiang asked, “how can I continue to entrust the public’s money to an organization which has shown such little regard for the legions of Californians who have placed their well-being in its care?” \u003ccite>(Justin Sullivan/Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>In a statement to NPR after Chiang's announcement, Wells Fargo said that it has \"diligently and professionally worked with the state for the past 17 years to support the government and people of California\" and it stands \"ready to continue delivering outstanding service.\" It added that it is \"very sorry and take full responsibility for the incidents in our retail bank.\"\u003c/p>\n\u003cp>Yesterday, the company announced that its CEO and former retail-banking head \u003ca href=\"https://ww2.kqed.org/news/2016/09/27/wells-fargo-ceo-to-forfeit-tens-of-millions-in-stock-awards-amid-scandal/\" target=\"_blank\">will forfeit tens of millions of dollars \u003c/a>in outstanding stock awards. CEO John Stumpf will forfeit such awards totaling about $41 million, while former retail banking head Carrie Tolstedt will forfeit awards worth about $19 million. Neither will receive bonuses this year, the bank said.\u003c/p>\n\u003cp>Stumpf is scheduled to testify before the House Financial Services Committee on Thursday.\u003c/p>\n\u003cp>He was questioned by the Senate Banking Committee last week, which was \"widely seen as something of a public relations disaster.\" Facing off with Stumpf in that hearing, Sen. Elizabeth Warren, D-Mass., had sharp questions for the Wells Fargo CEO. She said Stumpf made millions of dollars in the \"scam,\" telling him, \"You should resign ... and you should be criminally investigated.\"\u003c/p>\u003c/p>\u003c/div>",
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"content": "\u003cp>\u003cstrong>Updated 6:00 p.m. PST with executives forfeiting stock awards\u003c/strong>\u003c/p>\n\u003cp>Wells Fargo says its CEO John Stumpf will forfeit outstanding stock awards worth about $41 million in response to the scandal involving unauthorized customer accounts. Stumpf will also forego his salary while the company conducts an investigation.\u003c/p>\n\u003cp>Additionally, the bank announced former retail-banking head Carrie Tolstedt has left the company and is forfeiting outstanding stock awards worth about $19 million. She \"will not be paid severance or receive any retirement enhancements in connection with her separation from the company,\" the statement reads.\u003c/p>\n\u003cp>Neither Stumpf nor Tolstedt will receive a bonus for 2016, the bank says. It adds that a special committee of independent directors will lead the investigation into the scandal.\u003c/p>\n\u003cp>[contextly_sidebar id=\"GaF7qQL5ZU6STEtvlM1khKtzoWqWvatK\"]\u003c/p>\n\u003cp>\"We are deeply concerned by these matters, and we are committed to ensuring that all aspects of the Company's business are conducted with integrity, transparency, and oversight,\" lead independent director Stephen Sanger said in a statement.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Sanger added that the bank could take further action based on the results of the investigation.\u003c/p>\n\u003cp>Earlier on Tuesday, \u003ca href=\"http://www.wsj.com/articles/wells-fargo-board-actively-considering-executive-clawbacks-1474985652\">The Wall Street Journal\u003c/a> said the bank wants to resolve the issue before Stumpf testifies before the House Financial Services Committee on Thursday, citing a source familiar with the matter.\u003c/p>\n\u003cp>Wells Fargo said earlier this month it had agreed to pay $185 million to settle charges that it opened some 2 million deposit and credit card accounts for its customers without their permission over a five-year period.\u003c/p>\n\u003cp>At a Senate Banking Committee hearing last week, Stumpf was sharply criticized over the fact that the bank has fired some 5,300 employees connected to the illegal sales practices without taking any action against senior executives.\u003c/p>\n\u003cp>\"Have you returned one nickel of the millions of dollars that you were paid while this scandal was going on?\" asked Democratic Sen. Elizabeth Warren of Massachusetts.\u003c/p>\n\u003cp>He was also asked about the possibility of clawbacks of money paid to Tolstedt, who was set to retire with $124.6 million in stock and options. Stumpf had said the board was weighing what to do but refused to say when a decision would be made.\u003c/p>\n\u003cp>Since his appearance before the Senate panel, which was widely seen as something of a public relations disaster, Wells Fargo's board has expedited efforts to resolve the pay issue. \u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2016 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cstrong>Updated 6:00 p.m. PST with executives forfeiting stock awards\u003c/strong>\u003c/p>\n\u003cp>Wells Fargo says its CEO John Stumpf will forfeit outstanding stock awards worth about $41 million in response to the scandal involving unauthorized customer accounts. Stumpf will also forego his salary while the company conducts an investigation.\u003c/p>\n\u003cp>Additionally, the bank announced former retail-banking head Carrie Tolstedt has left the company and is forfeiting outstanding stock awards worth about $19 million. She \"will not be paid severance or receive any retirement enhancements in connection with her separation from the company,\" the statement reads.\u003c/p>\n\u003cp>Neither Stumpf nor Tolstedt will receive a bonus for 2016, the bank says. It adds that a special committee of independent directors will lead the investigation into the scandal.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>\"We are deeply concerned by these matters, and we are committed to ensuring that all aspects of the Company's business are conducted with integrity, transparency, and oversight,\" lead independent director Stephen Sanger said in a statement.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Sanger added that the bank could take further action based on the results of the investigation.\u003c/p>\n\u003cp>Earlier on Tuesday, \u003ca href=\"http://www.wsj.com/articles/wells-fargo-board-actively-considering-executive-clawbacks-1474985652\">The Wall Street Journal\u003c/a> said the bank wants to resolve the issue before Stumpf testifies before the House Financial Services Committee on Thursday, citing a source familiar with the matter.\u003c/p>\n\u003cp>Wells Fargo said earlier this month it had agreed to pay $185 million to settle charges that it opened some 2 million deposit and credit card accounts for its customers without their permission over a five-year period.\u003c/p>\n\u003cp>At a Senate Banking Committee hearing last week, Stumpf was sharply criticized over the fact that the bank has fired some 5,300 employees connected to the illegal sales practices without taking any action against senior executives.\u003c/p>\n\u003cp>\"Have you returned one nickel of the millions of dollars that you were paid while this scandal was going on?\" asked Democratic Sen. Elizabeth Warren of Massachusetts.\u003c/p>\n\u003cp>He was also asked about the possibility of clawbacks of money paid to Tolstedt, who was set to retire with $124.6 million in stock and options. Stumpf had said the board was weighing what to do but refused to say when a decision would be made.\u003c/p>\n\u003cp>Since his appearance before the Senate panel, which was widely seen as something of a public relations disaster, Wells Fargo's board has expedited efforts to resolve the pay issue. \u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2016 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>Former Wells Fargo employees who say they were fired for following the law have filed a class-action lawsuit seeking $2.6 billion in damages as the fallout continues over the creation of millions of secret, unauthorized bank accounts.\u003c/p>\n\u003cp>Two employees are named in the lawsuit, filed on behalf of all the bank's employees in the past 10 years who were penalized for not making sales quotas.\u003c/p>\n\u003cp>As The Two-Way \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/08/493130449/wells-fargo-to-pay-around-190-million-over-fake-accounts-that-sparked-bonuses\">has reported\u003c/a>, San Francisco-based Wells Fargo settled with the Consumer Financial Protection Bureau earlier this month over allegations of widespread illegal activities. Thousands of employees opened bank accounts without customer approval, investigators say -- more than 2 million such accounts may have been created.\u003c/p>\n\u003cp>Wells Fargo agreed to pay $185 million in fines and penalties, and said it had refunded $2.6 million to customers who were charged fees as part of the scheme. The bank fired more than 5,300 employees over the fraud.\u003c/p>\n\u003cp>[contextly_sidebar id=\"OGg8Z9jWzun85nJFB4NF01AFSbvhE1j0\"]\u003c/p>\n\u003cp>The \u003ca href=\"https://www.documentcloud.org/documents/3113835-Wells-Fargo-Class-Action.html\">class-action suit\u003c/a>, filed in California court late last week, focuses on a different set of fired employees: Those who \u003cem>didn't \u003c/em>break the law.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"The biggest victims of this scheme are a class of people that nobody else has talked about,\" the lawsuit says. \"The biggest victims of Wells Fargo's scam [are] the class of victims that were fired because they did not meet these cross-sell quotas by engaging in the fraudulent scam that would line the CEO's pockets.\"\u003c/p>\n\u003cp>Executives profited off the scheme, stockholders made a profit over the last five years, and customers will \"undoubtedly\" get fees refunded, the suit argues. But people who were fired for refusing to break the law are left out in the cold, the lawyers claim.\u003c/p>\n\u003cp>Wells Fargo's lofty sales goals were \"unrealistic,\" \"impossible\" and \"unreachable,\" the suit alleges, and employees could not consistently meet the quotas without resorting to fraud or otherwise \"gaming\" the system.\u003c/p>\n\u003cp>\"Thousands of employees who failed to resort to illegal tactics were either demoted or fired as a result,\" the lawsuit states.\u003c/p>\n\u003cp>The suit alleges wrongful termination, unlawful business practices and failure to pay overtime, among other things, and seeks damages of $2.6 billion — \"and possibly more,\" according to the complaint.\u003c/p>\n\u003cp>The suit says the scheme was \"set at the top and directed toward the bottom,\" echoing criticisms against Wells Fargo's executives.\u003c/p>\n\u003cp>As we've reported, Carrie Tolstedt, the head of the retail banking unit responsible for creating the unauthorized accounts, is set to retire later this year with nearly \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/13/493791920/wells-fargo-units-leader-departs-with-125-million-after-group-incurs-record-fine\">$125 million in stock and options\u003c/a>.\u003c/p>\n\u003cp>Wells Fargo Chairman and CEO John Stumpf has said he takes \"full responsibility\" for \"all unethical sales practices.\"\u003c/p>\n\u003cp>He was recently \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/20/494738797/you-should-resign-watch-sen-elizabeth-warren-grill-wells-fargo-ceo-john-stumpf\">grilled by Sen. Elizabeth Warren\u003c/a>, who pointed out that Wells Fargo set lofty sales targets for employees and encouraged them to push customers to sign up for more and more accounts.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"And when it all blew up, you kept your job, you kept your multi-multimillion-dollar bonuses, and you went on television to blame thousands of $12-an-hour employees who were just trying to meet cross-sell quotas that made you rich,\" Warren said to Stumpf.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2016 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"http://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Ex-Wells+Fargo+Employees+Sue%2C+Allege+They+Were+Punished+For+Not+Breaking+Law&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
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"content": "\u003cp>Revelations that thousands of Wells Fargo employees opened millions of fake accounts has led San Francisco Treasurer Jose Cisneros to remove the financial institution from a city banking program.\u003c/p>\n\u003cp>Cisneros is kicking out Wells Fargo from \u003ca href=\"http://bankonsanfrancisco.com/\">Bank On San Francisco\u003c/a>, a program that helps low-income people and those with credit problems open checking and savings accounts.\u003c/p>\n\u003cp>\"Given what we've heard about what's happening at Wells Fargo, we're not sure we can guarantee people that their money will be safe there yet,\" Cisneros said at a news conference outside City Hall on Friday.\u003c/p>\n\u003cp>\"We certainly hope someday again soon that will be the case,\" he said, leaving open the possibility that if the bank made reforms, it could return to the program's list of institutions.\u003c/p>\n\u003cp>The treasurer is calling on other cities around the country with similar Bank On programs to also drop Wells Fargo. He plans to travel to Washington, D.C., next week to meet with representatives of some of those cities to discuss the bank's involvement in the program.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Earlier this month the Consumer Financial Protection Bureau\u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/08/493130449/wells-fargo-to-pay-around-190-million-over-fake-accounts-that-sparked-bonuses\"> fined the bank\u003c/a> $185 million to settle allegations that its employees secretly opened unauthorized accounts for customers in order to meet sales goals.\u003c/p>\n\u003cp>That led to a \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/20/494680201/wells-fargo-ceo-to-address-accounts-scandal-before-senate-panel\">Senate Banking Committee hearing\u003c/a> on Tuesday, when CEO John Stumpf apologized for betraying customers' trust.\u003c/p>\n\u003cp>[contextly_sidebar id=\"6T4DrS507m2Ht0KumB8jOWCScxyD3BFc\"]\u003c/p>\n\u003cp>Cisneros is not the only city official upset with the bank that calls San Francisco home.\u003c/p>\n\u003cp>\"There is no justification for what has happened,\" Mayor Ed Lee said in a statement. \"Thousands of people, including San Franciscans, have been harmed by these actions,\" Lee said.\u003c/p>\n\u003cp>Lee's office has contacted senior leadership at Wells Fargo about the scandal. The mayor wants to know how many San Francisco account holders were affected and how many employees based in the city were fired.\u003c/p>\n\u003cp>The mayor is calling on City Attorney Dennis Herrera to look into the issue.\u003c/p>\n\u003cp>\"Those responsible must be held accountable and those impacted must be compensated,\" Lee said.\u003c/p>\n\u003cp>A spokeswoman for the city attorney said the office is monitoring the issue, but has yet to take any action.\u003c/p>\n\u003cp>Supervisor David Campos said the Wells Fargo revelations will exacerbate the mistrust many immigrant communities have toward banks.\u003c/p>\n\u003cp>\"We've had to do a lot of work to let people know, 'You're better off coming forward and actually putting your money in these banking institutions,' \" Campos said in both English and Spanish at Friday's news conference. \"Now we have to redo that work.\"\u003c/p>\n\u003cp>The city's action against Wells Fargo comes a day after a local shareholder of the bank \u003ca href=\"http://www.mercurynews.com/2016/09/22/wells-fargo-hit-with-lawsuit-over-phony-accounts/\">sued 17 of its directors and officers\u003c/a> in San Francisco Superior Court.\u003c/p>\n\u003cp>William Sarsfield, a financial consultant who is a senior adjunct business professor at Golden Gate University, is seeking the recovery of profits Wells Fargo allegedly gained from the phony accounts.\u003c/p>\n\u003cp>The bank has yet to comment on the lawsuit and Mayor Lee's request for information.\u003c/p>\n\u003cp>But a Wells Fargo spokesman said the decision to remove the bank from San Francisco's program was disappointing.\u003c/p>\n\u003cp>\"Wells Fargo has worked with Bank On programs for 10 years to ensure access to financial education, services and products for those outside of the financial mainstream,\" said bank representative Ruben Pulido.\u003c/p>\n\u003cp>\"We remain committed to addressing the needs of the underbanked and to collaborating with Bank On programs throughout the United States,\" Pulido said in a statement. \"It is disappointing that Mr. Cisneros has chosen to take an action that will only deter these efforts and impact those who need resources the most.\"\u003c/p>\n\u003cp>During Tuesday's Senate testimony, Stumpf said he was \"deeply sorry\" that the bank \"failed to fulfill our responsibility to our customers, to our team members, and to the American public\" and didn't act sooner to stem what he called \"this unacceptable activity.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>KQED's Ryan Levi contributed to this post, which has been updated. \u003c/em>\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Revelations that thousands of Wells Fargo employees opened millions of fake accounts has led San Francisco Treasurer Jose Cisneros to remove the financial institution from a city banking program.\u003c/p>\n\u003cp>Cisneros is kicking out Wells Fargo from \u003ca href=\"http://bankonsanfrancisco.com/\">Bank On San Francisco\u003c/a>, a program that helps low-income people and those with credit problems open checking and savings accounts.\u003c/p>\n\u003cp>\"Given what we've heard about what's happening at Wells Fargo, we're not sure we can guarantee people that their money will be safe there yet,\" Cisneros said at a news conference outside City Hall on Friday.\u003c/p>\n\u003cp>\"We certainly hope someday again soon that will be the case,\" he said, leaving open the possibility that if the bank made reforms, it could return to the program's list of institutions.\u003c/p>\n\u003cp>The treasurer is calling on other cities around the country with similar Bank On programs to also drop Wells Fargo. He plans to travel to Washington, D.C., next week to meet with representatives of some of those cities to discuss the bank's involvement in the program.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Earlier this month the Consumer Financial Protection Bureau\u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/08/493130449/wells-fargo-to-pay-around-190-million-over-fake-accounts-that-sparked-bonuses\"> fined the bank\u003c/a> $185 million to settle allegations that its employees secretly opened unauthorized accounts for customers in order to meet sales goals.\u003c/p>\n\u003cp>That led to a \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/20/494680201/wells-fargo-ceo-to-address-accounts-scandal-before-senate-panel\">Senate Banking Committee hearing\u003c/a> on Tuesday, when CEO John Stumpf apologized for betraying customers' trust.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Cisneros is not the only city official upset with the bank that calls San Francisco home.\u003c/p>\n\u003cp>\"There is no justification for what has happened,\" Mayor Ed Lee said in a statement. \"Thousands of people, including San Franciscans, have been harmed by these actions,\" Lee said.\u003c/p>\n\u003cp>Lee's office has contacted senior leadership at Wells Fargo about the scandal. The mayor wants to know how many San Francisco account holders were affected and how many employees based in the city were fired.\u003c/p>\n\u003cp>The mayor is calling on City Attorney Dennis Herrera to look into the issue.\u003c/p>\n\u003cp>\"Those responsible must be held accountable and those impacted must be compensated,\" Lee said.\u003c/p>\n\u003cp>A spokeswoman for the city attorney said the office is monitoring the issue, but has yet to take any action.\u003c/p>\n\u003cp>Supervisor David Campos said the Wells Fargo revelations will exacerbate the mistrust many immigrant communities have toward banks.\u003c/p>\n\u003cp>\"We've had to do a lot of work to let people know, 'You're better off coming forward and actually putting your money in these banking institutions,' \" Campos said in both English and Spanish at Friday's news conference. \"Now we have to redo that work.\"\u003c/p>\n\u003cp>The city's action against Wells Fargo comes a day after a local shareholder of the bank \u003ca href=\"http://www.mercurynews.com/2016/09/22/wells-fargo-hit-with-lawsuit-over-phony-accounts/\">sued 17 of its directors and officers\u003c/a> in San Francisco Superior Court.\u003c/p>\n\u003cp>William Sarsfield, a financial consultant who is a senior adjunct business professor at Golden Gate University, is seeking the recovery of profits Wells Fargo allegedly gained from the phony accounts.\u003c/p>\n\u003cp>The bank has yet to comment on the lawsuit and Mayor Lee's request for information.\u003c/p>\n\u003cp>But a Wells Fargo spokesman said the decision to remove the bank from San Francisco's program was disappointing.\u003c/p>\n\u003cp>\"Wells Fargo has worked with Bank On programs for 10 years to ensure access to financial education, services and products for those outside of the financial mainstream,\" said bank representative Ruben Pulido.\u003c/p>\n\u003cp>\"We remain committed to addressing the needs of the underbanked and to collaborating with Bank On programs throughout the United States,\" Pulido said in a statement. \"It is disappointing that Mr. Cisneros has chosen to take an action that will only deter these efforts and impact those who need resources the most.\"\u003c/p>\n\u003cp>During Tuesday's Senate testimony, Stumpf said he was \"deeply sorry\" that the bank \"failed to fulfill our responsibility to our customers, to our team members, and to the American public\" and didn't act sooner to stem what he called \"this unacceptable activity.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>KQED's Ryan Levi contributed to this post, which has been updated. \u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>WASHINGTON — The CEO of San Francisco-based Wells Fargo apologized before harshly critical senators Tuesday for betraying customers' trust in a \u003ca href=\"https://ww2.kqed.org/news/2016/09/08/wells-fargo-fined-185-million-over-creation-of-fake-accounts/\">scandal \u003c/a>over allegations that employees opened millions of unauthorized accounts and moved money into them.\u003c/p>\n\u003cp>Chief Executive John Stumpf showed contrition in testimony to the Senate Banking Committee, saying he is \"deeply sorry\" that the bank failed to meet its responsibility to customers and didn't act sooner to stem what he called \"this unacceptable activity.\" He promised that the bank will contact every affected customer.\u003c/p>\n\u003cp>Sen. Richard Shelby, R-Ala., the panel's chairman, said Wells Fargo had a corporate culture \"that drove company 'team members' to fraudulently open millions of accounts using their customers' funds and personal information without their permission.\"\u003c/p>\n\u003cp>\"If there were ever a textbook case where consumers needed protecting, this was it,\" Shelby said.\u003c/p>\n\u003cp>As part of the sharp questioning, Stumpf was pressed on whether Wells Fargo employees committed fraud, and Sen. Bob Corker of Tennessee said it would be \"malpractice\" if the bank doesn't institute compensation clawbacks.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The bank has in place executive compensation clawback provisions that the board could implement. Stumpf said during the hearing that the company's board \"has the tools to hold senior leadership accountable,\" including himself and Carrie Tolstedt, the former head of the retail banking business.\u003c/p>\n\u003cp>Tolstedt announced in July her retirement from the bank this year. She is expected to leave with as much as $125 million in salary, stock options and other compensation.\u003c/p>\n\u003cp>Wells Fargo has long been known for its\u003ca href=\"http://ww2.kqed.org/news/2016/09/13/wells-fargo-says-it-will-clean-up-its-act-in-wake-of-big-fine/\"> aggressive sales goals\u003c/a>, but the details and the $185 million fine that regulators imposed last week have singed the consumer banking giant's reputation as a well-run, tightly managed company removed from the reckless conduct on Wall Street that stoked the financial crisis.\u003c/p>\n\u003cp>In announcing the fine, regulators said Wells Fargo sales employees opened more than 2 million bank and credit card accounts that may not have been authorized by customers. Money in customers' accounts was said to have been moved to these new accounts without their permission. Debit cards were issued and activated, as well as PINs created, without telling customers. In some cases, bank employees even created fake email addresses to sign up customers for online banking services, the regulators said.\u003c/p>\n\u003cp>The bank sales staff had a goal of getting each customer to have eight different accounts with the bank — up from the prevailing average of six.\u003c/p>\n\u003cp>Under the settlement, Wells Fargo neither admitted nor denied the allegations. It later said it plans to eliminate the sales targets by Jan. 1. Some 5,300 Wells Fargo employees have been fired.\u003c/p>\n\u003cp>Stumpf offered some detail at the hearing about who was fired, saying \"bankers, bank managers, managers of managers, and even an area president.\" They ranged in pay from about $35,000 to $65,000.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The panel also plans to question regulators from the Consumer Financial Protection Bureau, the Treasury Department's Office of the Controller of the Currency and the Los Angeles City Attorney's Office. Senators are examining their role in the debacle and why the sales practices went on for years before the regulators cracked down.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>WASHINGTON — The CEO of San Francisco-based Wells Fargo apologized before harshly critical senators Tuesday for betraying customers' trust in a \u003ca href=\"https://ww2.kqed.org/news/2016/09/08/wells-fargo-fined-185-million-over-creation-of-fake-accounts/\">scandal \u003c/a>over allegations that employees opened millions of unauthorized accounts and moved money into them.\u003c/p>\n\u003cp>Chief Executive John Stumpf showed contrition in testimony to the Senate Banking Committee, saying he is \"deeply sorry\" that the bank failed to meet its responsibility to customers and didn't act sooner to stem what he called \"this unacceptable activity.\" He promised that the bank will contact every affected customer.\u003c/p>\n\u003cp>Sen. Richard Shelby, R-Ala., the panel's chairman, said Wells Fargo had a corporate culture \"that drove company 'team members' to fraudulently open millions of accounts using their customers' funds and personal information without their permission.\"\u003c/p>\n\u003cp>\"If there were ever a textbook case where consumers needed protecting, this was it,\" Shelby said.\u003c/p>\n\u003cp>As part of the sharp questioning, Stumpf was pressed on whether Wells Fargo employees committed fraud, and Sen. Bob Corker of Tennessee said it would be \"malpractice\" if the bank doesn't institute compensation clawbacks.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The bank has in place executive compensation clawback provisions that the board could implement. Stumpf said during the hearing that the company's board \"has the tools to hold senior leadership accountable,\" including himself and Carrie Tolstedt, the former head of the retail banking business.\u003c/p>\n\u003cp>Tolstedt announced in July her retirement from the bank this year. She is expected to leave with as much as $125 million in salary, stock options and other compensation.\u003c/p>\n\u003cp>Wells Fargo has long been known for its\u003ca href=\"http://ww2.kqed.org/news/2016/09/13/wells-fargo-says-it-will-clean-up-its-act-in-wake-of-big-fine/\"> aggressive sales goals\u003c/a>, but the details and the $185 million fine that regulators imposed last week have singed the consumer banking giant's reputation as a well-run, tightly managed company removed from the reckless conduct on Wall Street that stoked the financial crisis.\u003c/p>\n\u003cp>In announcing the fine, regulators said Wells Fargo sales employees opened more than 2 million bank and credit card accounts that may not have been authorized by customers. Money in customers' accounts was said to have been moved to these new accounts without their permission. Debit cards were issued and activated, as well as PINs created, without telling customers. In some cases, bank employees even created fake email addresses to sign up customers for online banking services, the regulators said.\u003c/p>\n\u003cp>The bank sales staff had a goal of getting each customer to have eight different accounts with the bank — up from the prevailing average of six.\u003c/p>\n\u003cp>Under the settlement, Wells Fargo neither admitted nor denied the allegations. It later said it plans to eliminate the sales targets by Jan. 1. Some 5,300 Wells Fargo employees have been fired.\u003c/p>\n\u003cp>Stumpf offered some detail at the hearing about who was fired, saying \"bankers, bank managers, managers of managers, and even an area president.\" They ranged in pay from about $35,000 to $65,000.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The panel also plans to question regulators from the Consumer Financial Protection Bureau, the Treasury Department's Office of the Controller of the Currency and the Los Angeles City Attorney's Office. Senators are examining their role in the debacle and why the sales practices went on for years before the regulators cracked down.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>Wells Fargo is cutting its aggressive product sales goals for retail bankers, the San Francisco-based bank announced Tuesday after state and federal regulators \u003ca href=\"https://ww2.kqed.org/news/2016/09/08/wells-fargo-fined-185-million-over-creation-of-fake-accounts/\" target=\"_blank\">fined it $185 million\u003c/a> last week for allegedly opening millions of unauthorized accounts to meet those targets.\u003c/p>\n\u003cp>The product sales goals will be eliminated by Jan. 1, the bank said in a brief statement.\u003c/p>\n\u003cp>Regulators said in announcing the fine that Wells Fargo sales staff opened more than 2 million bank and credit card accounts that customers may not have authorized, and money in their accounts was transferred to the new accounts without authorization. Debit cards were issued and activated, as well as PINs created, without telling customers.\u003c/p>\n\u003cp>In some cases, Wells Fargo employees even created fake email addresses to sign up customers for online banking services, regulators said.\u003c/p>\n\u003cp>Wells Fargo has been known for its aggressive sales goals for its employees. Bank executives highlight every quarter the so-called cross-sale ratio, which is the number of products the bank sells to each of their individual customers. The ratio hovers around six, which means every customer of Wells Fargo has on average six different types of products with the bank. Wells Fargo also had a program called go for \"Gr-Eight,\" a companywide push to get more than eight products per household — a metric that the program never reached.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The executive who ran Wells' consumer banking division, Carrie Tolstedt, had announced earlier that she would retire from Wells at the end of the year. Despite running this troubled division of Wells, Tolstedt, 56, will walk away with roughly $125 million in compensation in a mix of salary and stock options.\u003c/p>\n\u003cp>Wells Fargo declined to comment on whether it was considering implementing its executive compensation clawback provisions regarding Tolstedt. The bank adopted a somewhat aggressive clawback provision in 2013 that would apply to Tolstedt as a highly paid executive. One of the triggers for Wells' provision could be if the executive's business group \"suffers a material failure of risk management\" or misconduct that \"expected to have reputational or other harm to the company.\"\u003c/p>\n\u003cp>The Consumer Financial Protection Bureau fined the bank $100 million, the largest fine the agency has levied against a financial institution since it was created five years ago. The bank will also pay $35 million to the Office of the Comptroller of the Currency and $50 million to the City and County of Los Angeles. It will also pay restitution to affected customers.\u003c/p>\n\u003cp>Roughly 5,300 employees at Wells Fargo were fired in connection with this behavior, according to the city attorney's office.\u003c/p>\n\u003cp>Wells Fargo has said it regrets \"any instances where customers may have received a product that they did not request\" and that it has refunded $2.6 million in fees associated with products that were opened without authorization.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The bank's shares dropped more than 2 percent to $47.12 in morning trading Tuesday.\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Wells Fargo is cutting its aggressive product sales goals for retail bankers, the San Francisco-based bank announced Tuesday after state and federal regulators \u003ca href=\"https://ww2.kqed.org/news/2016/09/08/wells-fargo-fined-185-million-over-creation-of-fake-accounts/\" target=\"_blank\">fined it $185 million\u003c/a> last week for allegedly opening millions of unauthorized accounts to meet those targets.\u003c/p>\n\u003cp>The product sales goals will be eliminated by Jan. 1, the bank said in a brief statement.\u003c/p>\n\u003cp>Regulators said in announcing the fine that Wells Fargo sales staff opened more than 2 million bank and credit card accounts that customers may not have authorized, and money in their accounts was transferred to the new accounts without authorization. Debit cards were issued and activated, as well as PINs created, without telling customers.\u003c/p>\n\u003cp>In some cases, Wells Fargo employees even created fake email addresses to sign up customers for online banking services, regulators said.\u003c/p>\n\u003cp>Wells Fargo has been known for its aggressive sales goals for its employees. Bank executives highlight every quarter the so-called cross-sale ratio, which is the number of products the bank sells to each of their individual customers. The ratio hovers around six, which means every customer of Wells Fargo has on average six different types of products with the bank. Wells Fargo also had a program called go for \"Gr-Eight,\" a companywide push to get more than eight products per household — a metric that the program never reached.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The executive who ran Wells' consumer banking division, Carrie Tolstedt, had announced earlier that she would retire from Wells at the end of the year. Despite running this troubled division of Wells, Tolstedt, 56, will walk away with roughly $125 million in compensation in a mix of salary and stock options.\u003c/p>\n\u003cp>Wells Fargo declined to comment on whether it was considering implementing its executive compensation clawback provisions regarding Tolstedt. The bank adopted a somewhat aggressive clawback provision in 2013 that would apply to Tolstedt as a highly paid executive. One of the triggers for Wells' provision could be if the executive's business group \"suffers a material failure of risk management\" or misconduct that \"expected to have reputational or other harm to the company.\"\u003c/p>\n\u003cp>The Consumer Financial Protection Bureau fined the bank $100 million, the largest fine the agency has levied against a financial institution since it was created five years ago. The bank will also pay $35 million to the Office of the Comptroller of the Currency and $50 million to the City and County of Los Angeles. It will also pay restitution to affected customers.\u003c/p>\n\u003cp>Roughly 5,300 employees at Wells Fargo were fired in connection with this behavior, according to the city attorney's office.\u003c/p>\n\u003cp>Wells Fargo has said it regrets \"any instances where customers may have received a product that they did not request\" and that it has refunded $2.6 million in fees associated with products that were opened without authorization.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The bank's shares dropped more than 2 percent to $47.12 in morning trading Tuesday.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>Wells Fargo Bank has been ordered to pay $185 million in fines and penalties to settle what the Consumer Financial Protection Bureau calls \"the widespread illegal practice of secretly opening unauthorized deposit and credit card accounts.\"\u003c/p>\n\u003cp>Thousands of Wells Fargo employees opened the accounts in secret so they would get bonuses for hitting their sales targets, according to investigators. More than 2 million deposit and credit card accounts may have been created without customer authorization.\u003c/p>\n\u003cp>The bank must pay $100 million to the CFPB — the largest fine ever levied by the federal consumer watchdog. It also will pay $50 million to the city and county of Los Angeles, along with a $35 million penalty to the Office of the Comptroller of the Currency.\u003c/p>\n\u003cp>It's also on the hook to pay full restitution to all victims of the scheme.\u003c/p>\n\u003cp>\"Because of the severity of these violations, Wells Fargo is paying the largest penalty the CFPB has ever imposed,\" \u003ca href=\"http://www.consumerfinance.gov/about-us/newsroom/consumer-financial-protection-bureau-fines-wells-fargo-100-million-widespread-illegal-practice-secretly-opening-unauthorized-accounts/\">said CFPB Director Richard Cordray\u003c/a>. \"Today's action should serve notice to the entire industry that financial incentive programs, if not monitored carefully, carry serious risks that can have serious legal consequences.\"\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003ca href=\"http://files.consumerfinance.gov/f/documents/092016_cfpb_WFBconsentorder.pdf\">The CFPB's consent order\u003c/a> says the bank has already terminated 5,300 employees as part of an internal review.\u003c/p>\n\u003cp>San Francisco-based Wells Fargo \u003ca href=\"http://www.businesswire.com/news/home/20160908006266/en/Wells-Fargo-Issues-Statement-Agreements-Related-Sales\">said in a statement\u003c/a> that it has fired managers and employees \"who acted counter to our values\" in carrying out the schemes. It also refunded $2.6 million in fees it collected from customers. The bank said that \"accounts refunded represented a fraction of 1 percent of the accounts reviewed, and refunds averaged $25.\"\u003c/p>\n\u003cp>In addition, the bank says it is taking steps to keep this type of scheme from occurring again, noting that it will now send a customer an email confirmation shortly after a deposit account is opened.\u003c/p>\n\u003cp>\"This is a major victory for consumers,\" said Los Angeles City Attorney Mike Feuer, whose office sued Wells Fargo in 2015 after a \u003cem>Los Angeles Times\u003c/em> investigation into the fake accounts. \"Consumers must be able to trust their banks. They should never be taken advantage of by their banks.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Feuer's office says that after the suit was filed, the city attorney received \"more than 1,000 phone calls and emails from customers and current and former Wells Fargo employees across the nation about the issues raised in the litigation.\"\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2016 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"http://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Wells+Fargo+Fined+%24185+Million+Over+Creation+Of+Fake+Accounts+For+Bonuses&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Wells Fargo Bank has been ordered to pay $185 million in fines and penalties to settle what the Consumer Financial Protection Bureau calls \"the widespread illegal practice of secretly opening unauthorized deposit and credit card accounts.\"\u003c/p>\n\u003cp>Thousands of Wells Fargo employees opened the accounts in secret so they would get bonuses for hitting their sales targets, according to investigators. More than 2 million deposit and credit card accounts may have been created without customer authorization.\u003c/p>\n\u003cp>The bank must pay $100 million to the CFPB — the largest fine ever levied by the federal consumer watchdog. It also will pay $50 million to the city and county of Los Angeles, along with a $35 million penalty to the Office of the Comptroller of the Currency.\u003c/p>\n\u003cp>It's also on the hook to pay full restitution to all victims of the scheme.\u003c/p>\n\u003cp>\"Because of the severity of these violations, Wells Fargo is paying the largest penalty the CFPB has ever imposed,\" \u003ca href=\"http://www.consumerfinance.gov/about-us/newsroom/consumer-financial-protection-bureau-fines-wells-fargo-100-million-widespread-illegal-practice-secretly-opening-unauthorized-accounts/\">said CFPB Director Richard Cordray\u003c/a>. \"Today's action should serve notice to the entire industry that financial incentive programs, if not monitored carefully, carry serious risks that can have serious legal consequences.\"\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003ca href=\"http://files.consumerfinance.gov/f/documents/092016_cfpb_WFBconsentorder.pdf\">The CFPB's consent order\u003c/a> says the bank has already terminated 5,300 employees as part of an internal review.\u003c/p>\n\u003cp>San Francisco-based Wells Fargo \u003ca href=\"http://www.businesswire.com/news/home/20160908006266/en/Wells-Fargo-Issues-Statement-Agreements-Related-Sales\">said in a statement\u003c/a> that it has fired managers and employees \"who acted counter to our values\" in carrying out the schemes. It also refunded $2.6 million in fees it collected from customers. The bank said that \"accounts refunded represented a fraction of 1 percent of the accounts reviewed, and refunds averaged $25.\"\u003c/p>\n\u003cp>In addition, the bank says it is taking steps to keep this type of scheme from occurring again, noting that it will now send a customer an email confirmation shortly after a deposit account is opened.\u003c/p>\n\u003cp>\"This is a major victory for consumers,\" said Los Angeles City Attorney Mike Feuer, whose office sued Wells Fargo in 2015 after a \u003cem>Los Angeles Times\u003c/em> investigation into the fake accounts. \"Consumers must be able to trust their banks. They should never be taken advantage of by their banks.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Feuer's office says that after the suit was filed, the city attorney received \"more than 1,000 phone calls and emails from customers and current and former Wells Fargo employees across the nation about the issues raised in the litigation.\"\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2016 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"http://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Wells+Fargo+Fined+%24185+Million+Over+Creation+Of+Fake+Accounts+For+Bonuses&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>",
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"disqusTitle": "Oakland Accuses Wells Fargo of Steering Blacks and Latinos Toward Bad Loans",
"title": "Oakland Accuses Wells Fargo of Steering Blacks and Latinos Toward Bad Loans",
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"content": "\u003cp>Oakland is accusing Wells Fargo Bank of systematic predatory lending to minorities.\u003c/p>\n\u003cp>In a \u003ca href=\"http://www.oaklandcityattorney.org/PDFS/Oakland%20v.%20Wells%20Fargo%20endorsed%20complaint%209-21-15.pdf\" target=\"_blank\">federal lawsuit\u003c/a> filed last week, the city alleges that the bank targeted blacks and Latinos, steering them toward risky, likely-to-fail loans — the kind that caused many families to lose their homes in the ongoing foreclosure crisis.\u003c/p>\n\u003cp>Oakland City Attorney Barbara Parker says the city has collected proof, including the testimony of former Well Fargo employees, suggesting the bank intentionally gave more expensive loans to African-American and Latino residents. Parker says minorities with good credit were given bad loans, in contrast to loans given to white borrowers with the same credit and income.\u003c/p>\n\u003cp>\"Some of the testimony that we have gotten indicates that they felt that these borrowers were less sophisticated,\" Parker says. \"In some cases there's comments that they thought they were less intelligent. It's hard to imagine that being the case today, but in effect that's what happened over years.\"\u003c/p>\n\u003cp>What makes the high-risk loans significant, Parker says, is that they led to a disproportionate number of foreclosures for minority homeowners — a large factor in the displacement of longtime Oakland residents.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The bank vehemently denies the claims. Wells Fargo spokesman, Ruben Pulido, sent this email to KQED:\u003c/p>\n\u003cblockquote>\u003cp>\"The City Attorney’s accusations against Wells Fargo do not reflect how we operate in the communities where we do business and it’s disappointing that she has chosen this course of action over a collaborative approach to helping borrowers and home owners in Oakland. Wells Fargo has been a part of the Oakland community for more than 140 years and we will vigorously defend our record as a fair and responsible lender. We will continue to focus on helping customers in Oakland and its surrounding communities succeed financially, and on expanding homeownership in California and across the United States.\"\u003c/p>\u003c/blockquote>\n\u003cp>Christopher Palmer, of the UC Berkeley Haas School of Business, says there's no doubt the housing crisis hit minorities hard.\u003c/p>\n\u003cp>\"Subprime lending was much more prevalent among blacks and Hispanics,\" Palmer says. \"That's just a fact that just jumps out of the data.\"\u003c/p>\n\u003cp>But the data on their own don't necessarily mean the city can prove there was an abusive pattern that violated fair housing laws, according to Palmer. However, while proving these cases can be difficult, there have been a \u003ca href=\"http://www.huffingtonpost.com/2014/12/03/wells-fargo-loans-lawsuit_n_6261356.html\" target=\"_blank\">number of lawsuits\u003c/a> filed against banks in recent years, including some by the Department of Justice, that have resulted in hefty settlements. In a very similar case in Baltimore in 2012, \u003ca href=\"http://articles.baltimoresun.com/2012-07-12/news/bs-md-ci-wells-fargo-20120712_1_mike-heid-wells-fargo-home-mortgage-subprime-mortgages\" target=\"_blank\">Wells Fargo settled\u003c/a> with the U.S. Department of Justice for more than $175 million.\u003c/p>\n\u003cp>Those settlements, Parker says, are part of the reason Oakland is joining with other cities — \u003ca href=\"http://www.latimes.com/business/la-fi-wells-fargo-suit-20150505-story.html\" target=\"_blank\">including Los Angeles\u003c/a> -- in taking on Wells Fargo.\u003c/p>\n\u003cp>Kevin Stein, with the advocacy group California Reinvestment Coalition, says that in many ways cities are turning to the courts as a last resort.\u003c/p>\n\u003cp>\"I think local governments, local jurisdictions, have been trying to deal with the crisis, because they see it had not been dealt with at the federal and state level sufficiently,\" Stein says.\u003c/p>\n\u003cp>The \u003ca href=\"http://ww2.kqed.org/news/2013/03/12/wells-fargo-blamed-for-hampering-california-economy/oakland-wells-fargo-foreclosures\" target=\"_blank\">foreclosure crisis\u003c/a> hit cities like Oakland directly in their pocketbooks, Parker says, leaving the city — \u003ca href=\"http://ww2.kqed.org/news/2013/03/12/wells-fargo-blamed-for-hampering-california-economy\" target=\"_blank\">and the state \u003c/a>— with a large gap in property tax revenues.\u003c/p>\n\u003cp>Stein says cities like Oakland are caught in a bind — they are the places that feel the full weight of the housing crisis, yet they have no way to regulate or hold banks accountable. Not for lack of trying, according to Stein.\u003c/p>\n\u003cp>Back in 2001, Oakland passed an anti-predatory lending ordinance. \"That ordinance,\" Stein says, \"would have restricted abusive lending practices. And if laws like that were in place throughout all of the cities in California, then we would not have had the crisis that we ultimately had.\"\u003c/p>\n\u003cp>But the law was challenged by the banking industry — and the California Supreme Court eventually \u003ca href=\"http://www.sheppardmullin.com/media/article/94_pub354.pdf\" target=\"_blank\">overturned the rule\u003c/a>, saying that the city did not have the authority to regulate banks in that way.\u003c/p>\n\u003cp>Oakland isn't the only city that has tried to deal with the foreclosure crisis itself. Last year Richmond floated the idea of using \u003ca href=\"http://www.nytimes.com/2014/01/12/business/in-richmond-california-a-long-shot-against-blight.html?_r=1&mtrref=undefined\" target=\"_blank\">eminent domain\u003c/a> to take back foreclosed and blighted houses.\u003c/p>\n\u003cp>Wells Fargo blocked that move with a lawsuit -- which Stein says basically amounted to a threat.\u003c/p>\n\u003cp>\"In a way what they were arguing was the city of Richmond shouldn't be allowed to implement an eminent domain program, because the result of that would be that banks wouldn't lend in the city of Richmond,\" Stein says. \"Which is another way of saying, if you proceed with eminent domain, which we don't like -- we will redline your city.\u003c/p>\n\u003cp>\"Which,\" Stein adds, \"is outrageous.\"\u003c/p>\n\u003cp>\u003ca href=\"http://www.theatlantic.com/business/archive/2014/05/the-racist-housing-policy-that-made-your-neighborhood/371439/\" target=\"_blank\">Redlining\u003c/a> is a practice, often thought of as in the past, that in effect cut off certain neighborhoods from receiving loans. And yes, those neighborhoods were largely populated by \u003ca href=\"http://www.theatlantic.com/magazine/archive/2014/06/the-case-for-reparations/361631/\" target=\"_blank\">African-Americans\u003c/a>.\u003c/p>\n\u003cp>If redlining were a form of starving certain neighborhoods for credit, so-called predatory lending \u003cimg class=\"ajT\" src=\"https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif\" alt=\"\">acted as a sort of reverse redlining, Stein says.\u003c/p>\n\u003cp>\"Neighborhoods that had been deprived of conventional low-cost credit were flooded with the opposite, with the converse, just before the crisis and have suffered as a result,\" he says.\u003c/p>\n\u003cp>And now, Stein says, banks may be redlining again. \"In a way we've kind of come full circle,\" he says. \"What we're seeing now is kind of a return to redlining. In the best possible light, lenders are being more conservative in making loans.\"\u003c/p>\n\u003cp>But some cases in the courts claim something more nefarious than the pendulum swinging back from over-lending, including \u003ca href=\"http://www.nytimes.com/2015/09/11/business/dealbook/evans-bank-settles-new-york-redlining-lawsuit.html?_r=0\" target=\"_blank\">a recent case \u003c/a>in New York, and a case settled in 2001 in Michigan. The number of these \u003ca href=\"http://www.ibtimes.com/racial-discrimination-lending-feds-accuse-hudson-city-savings-bank-redlining-four-2112646\" target=\"_blank\">redlining cases\u003c/a> is growing.\u003c/p>\n\u003cp>Although Stein is critical of Wells Fargo, he says it seems to have done good work in Oakland since the 2008 housing market collapse.\u003c/p>\n\u003cp>\"I feel compelled to say that my understanding was that Wells was a decent partner, that some people in the city felt Wells was playing some constructive role,\" Stein says.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>But Parker says the lawsuit alleges that Wells Fargo is not only guilty of abusive lending in the past tense: It intends to show that predatory lending is still going on.\u003c/p>\n\n",
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"excerpt": "The city alleges the bank targeted blacks and Latinos, steering them toward risky, likely-to-fail loans.",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Oakland is accusing Wells Fargo Bank of systematic predatory lending to minorities.\u003c/p>\n\u003cp>In a \u003ca href=\"http://www.oaklandcityattorney.org/PDFS/Oakland%20v.%20Wells%20Fargo%20endorsed%20complaint%209-21-15.pdf\" target=\"_blank\">federal lawsuit\u003c/a> filed last week, the city alleges that the bank targeted blacks and Latinos, steering them toward risky, likely-to-fail loans — the kind that caused many families to lose their homes in the ongoing foreclosure crisis.\u003c/p>\n\u003cp>Oakland City Attorney Barbara Parker says the city has collected proof, including the testimony of former Well Fargo employees, suggesting the bank intentionally gave more expensive loans to African-American and Latino residents. Parker says minorities with good credit were given bad loans, in contrast to loans given to white borrowers with the same credit and income.\u003c/p>\n\u003cp>\"Some of the testimony that we have gotten indicates that they felt that these borrowers were less sophisticated,\" Parker says. \"In some cases there's comments that they thought they were less intelligent. It's hard to imagine that being the case today, but in effect that's what happened over years.\"\u003c/p>\n\u003cp>What makes the high-risk loans significant, Parker says, is that they led to a disproportionate number of foreclosures for minority homeowners — a large factor in the displacement of longtime Oakland residents.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The bank vehemently denies the claims. Wells Fargo spokesman, Ruben Pulido, sent this email to KQED:\u003c/p>\n\u003cblockquote>\u003cp>\"The City Attorney’s accusations against Wells Fargo do not reflect how we operate in the communities where we do business and it’s disappointing that she has chosen this course of action over a collaborative approach to helping borrowers and home owners in Oakland. Wells Fargo has been a part of the Oakland community for more than 140 years and we will vigorously defend our record as a fair and responsible lender. We will continue to focus on helping customers in Oakland and its surrounding communities succeed financially, and on expanding homeownership in California and across the United States.\"\u003c/p>\u003c/blockquote>\n\u003cp>Christopher Palmer, of the UC Berkeley Haas School of Business, says there's no doubt the housing crisis hit minorities hard.\u003c/p>\n\u003cp>\"Subprime lending was much more prevalent among blacks and Hispanics,\" Palmer says. \"That's just a fact that just jumps out of the data.\"\u003c/p>\n\u003cp>But the data on their own don't necessarily mean the city can prove there was an abusive pattern that violated fair housing laws, according to Palmer. However, while proving these cases can be difficult, there have been a \u003ca href=\"http://www.huffingtonpost.com/2014/12/03/wells-fargo-loans-lawsuit_n_6261356.html\" target=\"_blank\">number of lawsuits\u003c/a> filed against banks in recent years, including some by the Department of Justice, that have resulted in hefty settlements. In a very similar case in Baltimore in 2012, \u003ca href=\"http://articles.baltimoresun.com/2012-07-12/news/bs-md-ci-wells-fargo-20120712_1_mike-heid-wells-fargo-home-mortgage-subprime-mortgages\" target=\"_blank\">Wells Fargo settled\u003c/a> with the U.S. Department of Justice for more than $175 million.\u003c/p>\n\u003cp>Those settlements, Parker says, are part of the reason Oakland is joining with other cities — \u003ca href=\"http://www.latimes.com/business/la-fi-wells-fargo-suit-20150505-story.html\" target=\"_blank\">including Los Angeles\u003c/a> -- in taking on Wells Fargo.\u003c/p>\n\u003cp>Kevin Stein, with the advocacy group California Reinvestment Coalition, says that in many ways cities are turning to the courts as a last resort.\u003c/p>\n\u003cp>\"I think local governments, local jurisdictions, have been trying to deal with the crisis, because they see it had not been dealt with at the federal and state level sufficiently,\" Stein says.\u003c/p>\n\u003cp>The \u003ca href=\"http://ww2.kqed.org/news/2013/03/12/wells-fargo-blamed-for-hampering-california-economy/oakland-wells-fargo-foreclosures\" target=\"_blank\">foreclosure crisis\u003c/a> hit cities like Oakland directly in their pocketbooks, Parker says, leaving the city — \u003ca href=\"http://ww2.kqed.org/news/2013/03/12/wells-fargo-blamed-for-hampering-california-economy\" target=\"_blank\">and the state \u003c/a>— with a large gap in property tax revenues.\u003c/p>\n\u003cp>Stein says cities like Oakland are caught in a bind — they are the places that feel the full weight of the housing crisis, yet they have no way to regulate or hold banks accountable. Not for lack of trying, according to Stein.\u003c/p>\n\u003cp>Back in 2001, Oakland passed an anti-predatory lending ordinance. \"That ordinance,\" Stein says, \"would have restricted abusive lending practices. And if laws like that were in place throughout all of the cities in California, then we would not have had the crisis that we ultimately had.\"\u003c/p>\n\u003cp>But the law was challenged by the banking industry — and the California Supreme Court eventually \u003ca href=\"http://www.sheppardmullin.com/media/article/94_pub354.pdf\" target=\"_blank\">overturned the rule\u003c/a>, saying that the city did not have the authority to regulate banks in that way.\u003c/p>\n\u003cp>Oakland isn't the only city that has tried to deal with the foreclosure crisis itself. Last year Richmond floated the idea of using \u003ca href=\"http://www.nytimes.com/2014/01/12/business/in-richmond-california-a-long-shot-against-blight.html?_r=1&mtrref=undefined\" target=\"_blank\">eminent domain\u003c/a> to take back foreclosed and blighted houses.\u003c/p>\n\u003cp>Wells Fargo blocked that move with a lawsuit -- which Stein says basically amounted to a threat.\u003c/p>\n\u003cp>\"In a way what they were arguing was the city of Richmond shouldn't be allowed to implement an eminent domain program, because the result of that would be that banks wouldn't lend in the city of Richmond,\" Stein says. \"Which is another way of saying, if you proceed with eminent domain, which we don't like -- we will redline your city.\u003c/p>\n\u003cp>\"Which,\" Stein adds, \"is outrageous.\"\u003c/p>\n\u003cp>\u003ca href=\"http://www.theatlantic.com/business/archive/2014/05/the-racist-housing-policy-that-made-your-neighborhood/371439/\" target=\"_blank\">Redlining\u003c/a> is a practice, often thought of as in the past, that in effect cut off certain neighborhoods from receiving loans. And yes, those neighborhoods were largely populated by \u003ca href=\"http://www.theatlantic.com/magazine/archive/2014/06/the-case-for-reparations/361631/\" target=\"_blank\">African-Americans\u003c/a>.\u003c/p>\n\u003cp>If redlining were a form of starving certain neighborhoods for credit, so-called predatory lending \u003cimg class=\"ajT\" src=\"https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif\" alt=\"\">acted as a sort of reverse redlining, Stein says.\u003c/p>\n\u003cp>\"Neighborhoods that had been deprived of conventional low-cost credit were flooded with the opposite, with the converse, just before the crisis and have suffered as a result,\" he says.\u003c/p>\n\u003cp>And now, Stein says, banks may be redlining again. \"In a way we've kind of come full circle,\" he says. \"What we're seeing now is kind of a return to redlining. In the best possible light, lenders are being more conservative in making loans.\"\u003c/p>\n\u003cp>But some cases in the courts claim something more nefarious than the pendulum swinging back from over-lending, including \u003ca href=\"http://www.nytimes.com/2015/09/11/business/dealbook/evans-bank-settles-new-york-redlining-lawsuit.html?_r=0\" target=\"_blank\">a recent case \u003c/a>in New York, and a case settled in 2001 in Michigan. The number of these \u003ca href=\"http://www.ibtimes.com/racial-discrimination-lending-feds-accuse-hudson-city-savings-bank-redlining-four-2112646\" target=\"_blank\">redlining cases\u003c/a> is growing.\u003c/p>\n\u003cp>Although Stein is critical of Wells Fargo, he says it seems to have done good work in Oakland since the 2008 housing market collapse.\u003c/p>\n\u003cp>\"I feel compelled to say that my understanding was that Wells was a decent partner, that some people in the city felt Wells was playing some constructive role,\" Stein says.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>But Parker says the lawsuit alleges that Wells Fargo is not only guilty of abusive lending in the past tense: It intends to show that predatory lending is still going on.\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>Los Angeles City Attorney Mike Feuer has filed an unfair business practices lawsuit against Wells Fargo accusing the bank of victimizing customers \"by using pernicious and often illegal sales tactics to maintain high levels of sales of their banking and financial products.\"\u003c/p>\n\u003cp>The suit, filed Monday in Los Angeles County Superior Court (\u003ca href=\"#lavwells\">embedded below\u003c/a>) and first reported \u003ca href=\"http://www.latimes.com/business/la-fi-wells-fargo-suit-20150505-story.html#page=1\" target=\"_blank\">in the Los Angeles Times\u003c/a>, accuses the bank of setting unrealistically high sales targets for employees, who have responded by opening bank and credit accounts without customer authorization. The action seeks up to $5,000 in fines for each violation of California law and to force the bank to make restitution to customers allegedly victimized in the alleged scheme.\u003c/p>\n\u003cp>Wells Fargo, based in San Francisco, has denied allegations of systematic abuse and has blamed problems on individual employees the banks says it has disciplined or fired.\u003c/p>\n\u003cp>\"Wells Fargo's culture is focused on the best interests of its customers and creating a supportive, caring and ethical environment for our team members,\" the bank said in a statement.\u003c/p>\n\u003cp>The Los Angeles lawsuit alleges, however, that the company's push to sign up customers for as many Wells Fargo services as possible has led to something else: a culture in which employees routinely \"game\" customers.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Common gaming tactics, the suit says, include \"bundling\" (telling customers that a certain account or product they seek is only available if they open another account or product), \"pinning\" (creating unauthorized personal identification numbers for customer accounts and using those PINs to obtain new accounts or services), and \"sandbagging\" (delaying opening of new accounts until a day most advantageous for filling an employee's sales quota; the suit alleges that many accounts show opening dates of Jan. 1, a bank holiday).\u003c/p>\n\u003cp>In describing alleged instances of Wells Fargo employees opening unauthorized accounts, the suit says:\u003c/p>\n\u003cblockquote>\u003cp>In many instances, employees are coached by management to ensure that every checking account is sold with three other products, also known as a \"packed\" account. Employees were, and are, instructed by management to lie to customers by telling them that each checking account automatically comes with a savings account, credit car, or other products such as life insurance, and/or \"Express Send\" (an online program that allows customers to send money to foreign countries). ... Customers who complain about receiving credit cards they did not request are advised by Wells Fargo to simply destroy the requested and unauthorized cards. However, simply destroying these unauthorized cards does not close the account nor repair the impact to a customer's credit profile.\u003c/p>\u003c/blockquote>\n\u003cp>The L.A. Times story on the lawsuit includes this tidbit on how the Wells Fargo investigation started:\u003c/p>\n\u003cblockquote>\u003cp>Feuer said he began investigating in reaction to a December 2013 Times story on sales pressure at Wells Fargo branches across the country. The story relied on about three dozen former and current Wells staffers, along with a review of internal bank documents and lawsuits filed against the bank.\u003c/p>\n\u003cp>The employees described how staffers, fearing retribution from managers, begged friends and family members to open ghost accounts; opened accounts that they knew customers didn't want; forged signatures on account paperwork; and falsified phone numbers of angry customers so they couldn't be reached for customer satisfaction surveys.\u003c/p>\n\u003cp>“Your work was the catalyst for ours,” Feuer said in an interview.\u003c/p>\u003c/blockquote>\n\u003cp>\u003ca id=\"lavwells\">\u003c/a>\u003cbr>\n\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe class=\"scribd_iframe_embed\" src=\"https://www.scribd.com/embeds/264252957/content?start_page=1&view_mode=scroll&show_recommendations=true\" data-auto-height=\"false\" data-aspect-ratio=\"undefined\" scrolling=\"no\" id=\"doc_16457\" width=\"100%\" height=\"600\" frameborder=\"0\">\u003c/iframe>\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>This post includes reporting from the Associated Press. \u003c/em>\u003c/p>\n\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Los Angeles City Attorney Mike Feuer has filed an unfair business practices lawsuit against Wells Fargo accusing the bank of victimizing customers \"by using pernicious and often illegal sales tactics to maintain high levels of sales of their banking and financial products.\"\u003c/p>\n\u003cp>The suit, filed Monday in Los Angeles County Superior Court (\u003ca href=\"#lavwells\">embedded below\u003c/a>) and first reported \u003ca href=\"http://www.latimes.com/business/la-fi-wells-fargo-suit-20150505-story.html#page=1\" target=\"_blank\">in the Los Angeles Times\u003c/a>, accuses the bank of setting unrealistically high sales targets for employees, who have responded by opening bank and credit accounts without customer authorization. The action seeks up to $5,000 in fines for each violation of California law and to force the bank to make restitution to customers allegedly victimized in the alleged scheme.\u003c/p>\n\u003cp>Wells Fargo, based in San Francisco, has denied allegations of systematic abuse and has blamed problems on individual employees the banks says it has disciplined or fired.\u003c/p>\n\u003cp>\"Wells Fargo's culture is focused on the best interests of its customers and creating a supportive, caring and ethical environment for our team members,\" the bank said in a statement.\u003c/p>\n\u003cp>The Los Angeles lawsuit alleges, however, that the company's push to sign up customers for as many Wells Fargo services as possible has led to something else: a culture in which employees routinely \"game\" customers.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Common gaming tactics, the suit says, include \"bundling\" (telling customers that a certain account or product they seek is only available if they open another account or product), \"pinning\" (creating unauthorized personal identification numbers for customer accounts and using those PINs to obtain new accounts or services), and \"sandbagging\" (delaying opening of new accounts until a day most advantageous for filling an employee's sales quota; the suit alleges that many accounts show opening dates of Jan. 1, a bank holiday).\u003c/p>\n\u003cp>In describing alleged instances of Wells Fargo employees opening unauthorized accounts, the suit says:\u003c/p>\n\u003cblockquote>\u003cp>In many instances, employees are coached by management to ensure that every checking account is sold with three other products, also known as a \"packed\" account. Employees were, and are, instructed by management to lie to customers by telling them that each checking account automatically comes with a savings account, credit car, or other products such as life insurance, and/or \"Express Send\" (an online program that allows customers to send money to foreign countries). ... Customers who complain about receiving credit cards they did not request are advised by Wells Fargo to simply destroy the requested and unauthorized cards. However, simply destroying these unauthorized cards does not close the account nor repair the impact to a customer's credit profile.\u003c/p>\u003c/blockquote>\n\u003cp>The L.A. Times story on the lawsuit includes this tidbit on how the Wells Fargo investigation started:\u003c/p>\n\u003cblockquote>\u003cp>Feuer said he began investigating in reaction to a December 2013 Times story on sales pressure at Wells Fargo branches across the country. The story relied on about three dozen former and current Wells staffers, along with a review of internal bank documents and lawsuits filed against the bank.\u003c/p>\n\u003cp>The employees described how staffers, fearing retribution from managers, begged friends and family members to open ghost accounts; opened accounts that they knew customers didn't want; forged signatures on account paperwork; and falsified phone numbers of angry customers so they couldn't be reached for customer satisfaction surveys.\u003c/p>\n\u003cp>“Your work was the catalyst for ours,” Feuer said in an interview.\u003c/p>\u003c/blockquote>\n\u003cp>\u003ca id=\"lavwells\">\u003c/a>\u003cbr>\n\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe class=\"scribd_iframe_embed\" src=\"https://www.scribd.com/embeds/264252957/content?start_page=1&view_mode=scroll&show_recommendations=true\" data-auto-height=\"false\" data-aspect-ratio=\"undefined\" scrolling=\"no\" id=\"doc_16457\" width=\"100%\" height=\"600\" frameborder=\"0\">\u003c/iframe>\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>This post includes reporting from the Associated Press. \u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>",
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"content": "\u003cp>\u003cstrong>The weather:\u003c/strong> Central and Southern California and parts of the San Joaquin Valley actually saw enough moisture early Tuesday to dampen rain gauges and windshields, but only traces of precipitation have been recorded north of southern Monterey County. Forecast: Dry, dry, dry. For more, see the\u003ca href=\"http://www.wrh.noaa.gov/mtr/\" target=\"_blank\"> National Weather Service Bay Area\u003c/a>.\u003c/p>\n\u003cul>\n\u003cli>\u003cstrong>San Francisco officials lose track of $1 million in bond money\u003c/strong> \u003cem>(San Francisco Chronicle)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>The developer of a Rincon Hill luxury high-rise complex near the entrance to the Bay Bridge may have ended up with nearly $1 million in bond money that the city planned to spend on park and pedestrian improvements South of Market, according to public officials. But exactly where the money ended up is something of a mystery, because a lawyer for the developer said it never received the money. \u003ca href=\"http://www.sfgate.com/bayarea/article/Nearly-1-million-in-S-F-bond-money-vanishes-6041653.php\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Mormon leaders call for Utah LGBT protections -- with conditions \u003c/strong> \u003cem>(Salt Lake Tribune)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>In a break from the past, church officials say they would support legislation to safeguard gay rights as long as religious freedom is protected, too. A Church of Jesus Christ of Latter-Day Saints statement adds the church will not and cannot support same-sex marriage. \u003ca href=\"http://www.sltrib.com/home/2106982-155/in-major-move-mormon-apostles-call\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>San Mateo Keeps Small-Town Feel as Tech Boom Rolls Through\u003c/strong> \u003cem>(KQED News)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>San Mateo has long been a bedroom community for tech hubs to the north and south. But in recent years, it’s built a niche for itself as a home to tech startups such as GoPro and Solar City, among hundreds of others. Unlike in other cities, such as San Francisco or Redwood City, the boom hasn’t altered the character of San Mateo all that much, says Rafat Haddad, who owns 3 Bees Coffee downtown. “It has the feeling of a small town,” he says, “but it’s a big downtown.” \u003ca href=\"http://ww2.kqed.org/news/2015/01/27/new-tech-in-old-buildings-san-mateo-rides-boom-but-keeps-small-town-feel/\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Thieves smash their way into Wells Fargo, steal actual gold\u003c/strong> \u003cem>(San Francisco Chronicle)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>Thieves in ski masks smashed a stolen sport utility vehicle into the site of the original Wells Fargo Bank in San Francisco’s Financial District early Tuesday and held a security guard at gunpoint before making off with gold nuggets from California’s Gold Rush era, police said. \u003ca href=\"http://www.sfgate.com/crime/article/Thieves-ram-original-Wells-Fargo-bank-steal-gold-6042867.php\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Inmate dies in S.F. County Jail incident\u003c/strong> \u003cem>(San Francisco Chronicle)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>A 58-year-old inmate died in a jailhouse confrontation with San Francisco sheriff’s deputies Monday morning, authorities said. The inmate died after deputies attempted to search him at San Francisco County Jail No. 5 in San Bruno about 9:30 a.m., according to San Mateo County Coroner Robert Foucrault. \u003ca href=\"http://www.sfgate.com/bayarea/article/Inmate-dies-in-S-F-County-Jail-confrontation-6041938.php\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>CHP officer avoids jail by pleading no contest to sharing explicit photos of female arrestees\u003c/strong> \u003cem>(San Jose Mercury)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>Former California Highway Patrol officer Sean Harrington pleaded no contest Tuesday to two felony counts of secretly copying and sharing explicit photos of female DUI suspects, however the Martinez resident will avoid serving any time in jail. Judge Terri Mockler said she struggled with his sentence, but in the end gave him a 180-day suspended jail sentence. As long as he follows his probation terms and attends violence prevention classes, Harrington will not spend time incarcerated. \u003ca href=\"http://www.mercurynews.com/my-town/ci_27402532/chp-officer-pleads-no-contest-sharing-explicit-victims\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>America's fastest-growing cities\u003c/strong> \u003cem>(Forbes)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>The business organ touts Houstin, Austin and Dallas -- those are all in Texas, right? -- as the nation's fastest-growing cities. San Francisco comes in at No. 7 on the list, San Jose at No. 17. \u003ca href=\"http://www.forbes.com/sites/erincarlyle/2015/01/27/americas-fastest-growing-cities-2015/\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>That big East Coast snowstorm:\u003c/strong>\u003cbr>\n\u003cblockquote>\u003cp>Check out \u003ca href=\"http://www.wbur.org/2015/01/27/photos-blizzard-massachusetts-january\" target=\"_blank\">photos from the Boston area\u003c/a> (\u003cem>via WBUR\u003c/em>) and \u003ca href=\"http://www.nytimes.com/slideshow/2015/01/26/nyregion/20150126instagram-storm.html?hp&action=click&pgtype=Homepage&module=a-lede-package-region®ion=top-news&WT.nav=top-news#1\" target=\"_blank\">New York\u003c/a> (via t\u003cem>he New York Times\u003c/em>). And oh, heck, here's even more \u003ca href=\"http://www.bostonglobe.com/metro/2015/01/27/blizzard-has-massachusetts-under-siege/aWK0FEAT7oNPZXFjxYSzIM/picture.html?p1=Article_Gallery\" target=\"_blank\">from the Boston area\u003c/a> (via \u003cem>The Boston Globe\u003c/em>).\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Newly discovered planet has ring system 200 times bigger than Saturn's\u003c/strong> \u003cem>(BBC)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>Astronomers say they have discovered a planet with a gigantic ring system that is 200 times larger than that around Saturn. It is the first such structure detected around a planet beyond our Solar System. The researchers say there are probably more than 30 rings, each measuring tens of millions of kilometres in diameter. \u003ca href=\"http://www.bbc.co.uk/news/science-environment-31001936?ocid=socialflow_twitter\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003c/ul>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n",
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"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cstrong>The weather:\u003c/strong> Central and Southern California and parts of the San Joaquin Valley actually saw enough moisture early Tuesday to dampen rain gauges and windshields, but only traces of precipitation have been recorded north of southern Monterey County. Forecast: Dry, dry, dry. For more, see the\u003ca href=\"http://www.wrh.noaa.gov/mtr/\" target=\"_blank\"> National Weather Service Bay Area\u003c/a>.\u003c/p>\n\u003cul>\n\u003cli>\u003cstrong>San Francisco officials lose track of $1 million in bond money\u003c/strong> \u003cem>(San Francisco Chronicle)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>The developer of a Rincon Hill luxury high-rise complex near the entrance to the Bay Bridge may have ended up with nearly $1 million in bond money that the city planned to spend on park and pedestrian improvements South of Market, according to public officials. But exactly where the money ended up is something of a mystery, because a lawyer for the developer said it never received the money. \u003ca href=\"http://www.sfgate.com/bayarea/article/Nearly-1-million-in-S-F-bond-money-vanishes-6041653.php\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Mormon leaders call for Utah LGBT protections -- with conditions \u003c/strong> \u003cem>(Salt Lake Tribune)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>In a break from the past, church officials say they would support legislation to safeguard gay rights as long as religious freedom is protected, too. A Church of Jesus Christ of Latter-Day Saints statement adds the church will not and cannot support same-sex marriage. \u003ca href=\"http://www.sltrib.com/home/2106982-155/in-major-move-mormon-apostles-call\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>San Mateo Keeps Small-Town Feel as Tech Boom Rolls Through\u003c/strong> \u003cem>(KQED News)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>San Mateo has long been a bedroom community for tech hubs to the north and south. But in recent years, it’s built a niche for itself as a home to tech startups such as GoPro and Solar City, among hundreds of others. Unlike in other cities, such as San Francisco or Redwood City, the boom hasn’t altered the character of San Mateo all that much, says Rafat Haddad, who owns 3 Bees Coffee downtown. “It has the feeling of a small town,” he says, “but it’s a big downtown.” \u003ca href=\"http://ww2.kqed.org/news/2015/01/27/new-tech-in-old-buildings-san-mateo-rides-boom-but-keeps-small-town-feel/\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Thieves smash their way into Wells Fargo, steal actual gold\u003c/strong> \u003cem>(San Francisco Chronicle)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>Thieves in ski masks smashed a stolen sport utility vehicle into the site of the original Wells Fargo Bank in San Francisco’s Financial District early Tuesday and held a security guard at gunpoint before making off with gold nuggets from California’s Gold Rush era, police said. \u003ca href=\"http://www.sfgate.com/crime/article/Thieves-ram-original-Wells-Fargo-bank-steal-gold-6042867.php\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Inmate dies in S.F. County Jail incident\u003c/strong> \u003cem>(San Francisco Chronicle)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>A 58-year-old inmate died in a jailhouse confrontation with San Francisco sheriff’s deputies Monday morning, authorities said. The inmate died after deputies attempted to search him at San Francisco County Jail No. 5 in San Bruno about 9:30 a.m., according to San Mateo County Coroner Robert Foucrault. \u003ca href=\"http://www.sfgate.com/bayarea/article/Inmate-dies-in-S-F-County-Jail-confrontation-6041938.php\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>CHP officer avoids jail by pleading no contest to sharing explicit photos of female arrestees\u003c/strong> \u003cem>(San Jose Mercury)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>Former California Highway Patrol officer Sean Harrington pleaded no contest Tuesday to two felony counts of secretly copying and sharing explicit photos of female DUI suspects, however the Martinez resident will avoid serving any time in jail. Judge Terri Mockler said she struggled with his sentence, but in the end gave him a 180-day suspended jail sentence. As long as he follows his probation terms and attends violence prevention classes, Harrington will not spend time incarcerated. \u003ca href=\"http://www.mercurynews.com/my-town/ci_27402532/chp-officer-pleads-no-contest-sharing-explicit-victims\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>America's fastest-growing cities\u003c/strong> \u003cem>(Forbes)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>The business organ touts Houstin, Austin and Dallas -- those are all in Texas, right? -- as the nation's fastest-growing cities. San Francisco comes in at No. 7 on the list, San Jose at No. 17. \u003ca href=\"http://www.forbes.com/sites/erincarlyle/2015/01/27/americas-fastest-growing-cities-2015/\" target=\"_blank\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>That big East Coast snowstorm:\u003c/strong>\u003cbr>\n\u003cblockquote>\u003cp>Check out \u003ca href=\"http://www.wbur.org/2015/01/27/photos-blizzard-massachusetts-january\" target=\"_blank\">photos from the Boston area\u003c/a> (\u003cem>via WBUR\u003c/em>) and \u003ca href=\"http://www.nytimes.com/slideshow/2015/01/26/nyregion/20150126instagram-storm.html?hp&action=click&pgtype=Homepage&module=a-lede-package-region®ion=top-news&WT.nav=top-news#1\" target=\"_blank\">New York\u003c/a> (via t\u003cem>he New York Times\u003c/em>). And oh, heck, here's even more \u003ca href=\"http://www.bostonglobe.com/metro/2015/01/27/blizzard-has-massachusetts-under-siege/aWK0FEAT7oNPZXFjxYSzIM/picture.html?p1=Article_Gallery\" target=\"_blank\">from the Boston area\u003c/a> (via \u003cem>The Boston Globe\u003c/em>).\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003cli>\u003cstrong>Newly discovered planet has ring system 200 times bigger than Saturn's\u003c/strong> \u003cem>(BBC)\u003c/em>:\u003cbr>\n\u003cblockquote>\u003cp>Astronomers say they have discovered a planet with a gigantic ring system that is 200 times larger than that around Saturn. It is the first such structure detected around a planet beyond our Solar System. The researchers say there are probably more than 30 rings, each measuring tens of millions of kilometres in diameter. \u003ca href=\"http://www.bbc.co.uk/news/science-environment-31001936?ocid=socialflow_twitter\">Full story\u003c/a>\u003c/p>\u003c/blockquote>\n\u003c/li>\n\u003c/ul>\n\u003cp>\u003c/p>\u003c/div>",
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},
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"info": "The day's top stories from BBC News compiled twice daily in the week, once at weekends.",
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"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/BBC-World-Service-Podcast-Tile-360x360-1.jpg",
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},
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},
"californiareport": {
"id": "californiareport",
"title": "The California Report",
"tagline": "California, day by day",
"info": "KQED’s statewide radio news program providing daily coverage of issues, trends and public policy decisions.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-California-Report-Podcast-Tile-703x703-1.jpg",
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"officialWebsiteLink": "/californiareport",
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"order": 8
},
"link": "/californiareport",
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},
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"title": "The California Report Magazine",
"tagline": "Your state, your stories",
"info": "Every week, The California Report Magazine takes you on a road trip for the ears: to visit the places and meet the people who make California unique. The in-depth storytelling podcast from the California Report.",
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"order": 10
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"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM3NjkwNjk1OTAz",
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"airtime": "SUN 1pm-2pm, TUE 10pm, WED 1am",
"meta": {
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"source": "City Arts & Lectures"
},
"link": "https://www.cityarts.net",
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},
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"order": 1
},
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"info": "\u003cem>Code Switch\u003c/em>, which listeners will hear in the first part of the hour, has fearless and much-needed conversations about race. Hosted by journalists of color, the show tackles the subject of race head-on, exploring how it impacts every part of society — from politics and pop culture to history, sports and more.\u003cbr />\u003cbr />\u003cem>Life Kit\u003c/em>, which will be in the second part of the hour, guides you through spaces and feelings no one prepares you for — from finances to mental health, from workplace microaggressions to imposter syndrome, from relationships to parenting. The show features experts with real world experience and shares their knowledge. Because everyone needs a little help being human.\u003cbr />\u003cbr />\u003ca href=\"https://www.npr.org/podcasts/510312/codeswitch\">\u003cem>Code Switch\u003c/em> offical site and podcast\u003c/a>\u003cbr />\u003ca href=\"https://www.npr.org/lifekit\">\u003cem>Life Kit\u003c/em> offical site and podcast\u003c/a>\u003cbr />",
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"id": "commonwealth-club",
"title": "Commonwealth Club of California Podcast",
"info": "The Commonwealth Club of California is the nation's oldest and largest public affairs forum. As a non-partisan forum, The Club brings to the public airwaves diverse viewpoints on important topics. The Club's weekly radio broadcast - the oldest in the U.S., dating back to 1924 - is carried across the nation on public radio stations and is now podcasting. Our website archive features audio of our recent programs, as well as selected speeches from our long and distinguished history. This podcast feed is usually updated twice a week and is always un-edited.",
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"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Commonwealth-Club-Podcast-Tile-360x360-1.jpg",
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"source": "Commonwealth Club of California"
},
"link": "/radio/program/commonwealth-club",
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"google": "https://podcasts.google.com/feed/aHR0cDovL3d3dy5jb21tb253ZWFsdGhjbHViLm9yZy9hdWRpby9wb2RjYXN0L3dlZWtseS54bWw",
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"title": "Forum",
"tagline": "The conversation starts here",
"info": "KQED’s live call-in program discussing local, state, national and international issues, as well as in-depth interviews.",
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"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Forum-Podcast-Tile-703x703-1.jpg",
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"order": 9
},
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"officialWebsiteLink": "http://freakonomics.com/",
"airtime": "SUN 1am-2am, SAT 3pm-4pm",
"meta": {
"site": "radio",
"source": "WNYC"
},
"link": "/radio/program/freakonomics-radio",
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},
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"id": "fresh-air",
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"info": "A live production of NPR and WBUR Boston, in collaboration with stations across the country, Here & Now reflects the fluid world of news as it's happening in the middle of the day, with timely, in-depth news, interviews and conversation. Hosted by Robin Young, Jeremy Hobson and Tonya Mosley.",
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"hidden-brain": {
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"info": "Shankar Vedantam uses science and storytelling to reveal the unconscious patterns that drive human behavior, shape our choices and direct our relationships.",
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"source": "NPR"
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"how-i-built-this": {
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"info": "Guy Raz dives into the stories behind some of the world's best known companies. How I Built This weaves a narrative journey about innovators, entrepreneurs and idealists—and the movements they built.",
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"airtime": "SUN 7:30pm-8pm",
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"hyphenacion": {
"id": "hyphenacion",
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"tagline": "Where conversation and cultura meet",
"info": "What kind of no sabo word is Hyphenación? For us, it’s about living within a hyphenation. Like being a third-gen Mexican-American from the Texas border now living that Bay Area Chicano life. Like Xorje! Each week we bring together a couple of hyphenated Latinos to talk all about personal life choices: family, careers, relationships, belonging … everything is on the table. ",
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},
"jerrybrown": {
"id": "jerrybrown",
"title": "The Political Mind of Jerry Brown",
"tagline": "Lessons from a lifetime in politics",
"info": "The Political Mind of Jerry Brown brings listeners the wisdom of the former Governor, Mayor, and presidential candidate. Scott Shafer interviewed Brown for more than 40 hours, covering the former governor's life and half-century in the political game – and Brown has some lessons he'd like to share. ",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-Political-Mind-of-Jerry-Brown-Podcast-Tile-703x703-1.jpg",
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"order": 18
},
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},
"latino-usa": {
"id": "latino-usa",
"title": "Latino USA",
"airtime": "MON 1am-2am, SUN 6pm-7pm",
"info": "Latino USA, the radio journal of news and culture, is the only national, English-language radio program produced from a Latino perspective.",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/latinoUsa.jpg",
"officialWebsiteLink": "http://latinousa.org/",
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},
"link": "/radio/program/latino-usa",
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"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=79681317&at=11l79Y&ct=nprdirectory",
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"rss": "https://feeds.npr.org/510016/podcast.xml"
}
},
"marketplace": {
"id": "marketplace",
"title": "Marketplace",
"info": "Our flagship program, helmed by Kai Ryssdal, examines what the day in money delivered, through stories, conversations, newsworthy numbers and more. Updated Monday through Friday at about 3:30 p.m. PT.",
"airtime": "MON-FRI 4pm-4:30pm, MON-WED 6:30pm-7pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Marketplace-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.marketplace.org/",
"meta": {
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"source": "American Public Media"
},
"link": "/radio/program/marketplace",
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"rss": "https://feeds.publicradio.org/public_feeds/marketplace-pm/rss/rss"
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},
"masters-of-scale": {
"id": "masters-of-scale",
"title": "Masters of Scale",
"info": "Masters of Scale is an original podcast in which LinkedIn co-founder and Greylock Partner Reid Hoffman sets out to describe and prove theories that explain how great entrepreneurs take their companies from zero to a gazillion in ingenious fashion.",
"airtime": "Every other Wednesday June 12 through October 16 at 8pm (repeats Thursdays at 2am)",
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"officialWebsiteLink": "https://mastersofscale.com/",
"meta": {
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"source": "WaitWhat"
},
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"rss": "https://rss.art19.com/masters-of-scale"
}
},
"mindshift": {
"id": "mindshift",
"title": "MindShift",
"tagline": "A podcast about the future of learning and how we raise our kids",
"info": "The MindShift podcast explores the innovations in education that are shaping how kids learn. Hosts Ki Sung and Katrina Schwartz introduce listeners to educators, researchers, parents and students who are developing effective ways to improve how kids learn. We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Mindshift-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED MindShift: How We Will Learn",
"officialWebsiteLink": "/mindshift/",
"meta": {
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"source": "kqed",
"order": 12
},
"link": "/podcasts/mindshift",
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"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM1NzY0NjAwNDI5",
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}
},
"morning-edition": {
"id": "morning-edition",
"title": "Morning Edition",
"info": "\u003cem>Morning Edition\u003c/em> takes listeners around the country and the world with multi-faceted stories and commentaries every weekday. Hosts Steve Inskeep, David Greene and Rachel Martin bring you the latest breaking news and features to prepare you for the day.",
"airtime": "MON-FRI 3am-9am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Morning-Edition-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/morning-edition/",
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"link": "/radio/program/morning-edition"
},
"onourwatch": {
"id": "onourwatch",
"title": "On Our Watch",
"tagline": "Deeply-reported investigative journalism",
"info": "For decades, the process for how police police themselves has been inconsistent – if not opaque. In some states, like California, these proceedings were completely hidden. After a new police transparency law unsealed scores of internal affairs files, our reporters set out to examine these cases and the shadow world of police discipline. On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. Is it the officers, or the public they've sworn to serve?",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/On-Our-Watch-Podcast-Tile-703x703-1.jpg",
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"officialWebsiteLink": "/podcasts/onourwatch",
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"source": "kqed",
"order": 11
},
"link": "/podcasts/onourwatch",
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