window.__IS_SSR__=true
window.__INITIAL_STATE__={
"attachmentsReducer": {
"audio_0": {
"type": "attachments",
"id": "audio_0",
"imgSizes": {
"kqedFullSize": {
"file": "https://ww2.kqed.org/news/wp-content/themes/KQED-unified/img/audio_bgs/background0.jpg"
}
}
},
"audio_1": {
"type": "attachments",
"id": "audio_1",
"imgSizes": {
"kqedFullSize": {
"file": "https://ww2.kqed.org/news/wp-content/themes/KQED-unified/img/audio_bgs/background1.jpg"
}
}
},
"audio_2": {
"type": "attachments",
"id": "audio_2",
"imgSizes": {
"kqedFullSize": {
"file": "https://ww2.kqed.org/news/wp-content/themes/KQED-unified/img/audio_bgs/background2.jpg"
}
}
},
"audio_3": {
"type": "attachments",
"id": "audio_3",
"imgSizes": {
"kqedFullSize": {
"file": "https://ww2.kqed.org/news/wp-content/themes/KQED-unified/img/audio_bgs/background3.jpg"
}
}
},
"audio_4": {
"type": "attachments",
"id": "audio_4",
"imgSizes": {
"kqedFullSize": {
"file": "https://ww2.kqed.org/news/wp-content/themes/KQED-unified/img/audio_bgs/background4.jpg"
}
}
},
"placeholder": {
"type": "attachments",
"id": "placeholder",
"imgSizes": {
"thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-160x107.jpg",
"width": 160,
"height": 107,
"mimeType": "image/jpeg"
},
"medium": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-800x533.jpg",
"width": 800,
"height": 533,
"mimeType": "image/jpeg"
},
"medium_large": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-768x512.jpg",
"width": 768,
"height": 512,
"mimeType": "image/jpeg"
},
"large": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-1020x680.jpg",
"width": 1020,
"height": 680,
"mimeType": "image/jpeg"
},
"1536x1536": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-1536x1024.jpg",
"width": 1536,
"height": 1024,
"mimeType": "image/jpeg"
},
"fd-lrg": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-1536x1024.jpg",
"width": 1536,
"height": 1024,
"mimeType": "image/jpeg"
},
"fd-med": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-1020x680.jpg",
"width": 1020,
"height": 680,
"mimeType": "image/jpeg"
},
"fd-sm": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-800x533.jpg",
"width": 800,
"height": 533,
"mimeType": "image/jpeg"
},
"post-thumbnail": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"twentyfourteen-full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-1038x576.jpg",
"width": 1038,
"height": 576,
"mimeType": "image/jpeg"
},
"xxsmall": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-160x107.jpg",
"width": 160,
"height": 107,
"mimeType": "image/jpeg"
},
"xsmall": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"small": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-672x372.jpg",
"width": 672,
"height": 372,
"mimeType": "image/jpeg"
},
"xlarge": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-1020x680.jpg",
"width": 1020,
"height": 680,
"mimeType": "image/jpeg"
},
"full-width": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1-1920x1280.jpg",
"width": 1920,
"height": 1280,
"mimeType": "image/jpeg"
},
"guest-author-32": {
"file": "https://cdn.kqed.org/wp-content/uploads/2025/01/KQED-Default-Image-816638274-1333x1333-1-160x160.jpg",
"width": 32,
"height": 32,
"mimeType": "image/jpeg"
},
"guest-author-50": {
"file": "https://cdn.kqed.org/wp-content/uploads/2025/01/KQED-Default-Image-816638274-1333x1333-1-160x160.jpg",
"width": 50,
"height": 50,
"mimeType": "image/jpeg"
},
"guest-author-64": {
"file": "https://cdn.kqed.org/wp-content/uploads/2025/01/KQED-Default-Image-816638274-1333x1333-1-160x160.jpg",
"width": 64,
"height": 64,
"mimeType": "image/jpeg"
},
"guest-author-96": {
"file": "https://cdn.kqed.org/wp-content/uploads/2025/01/KQED-Default-Image-816638274-1333x1333-1-160x160.jpg",
"width": 96,
"height": 96,
"mimeType": "image/jpeg"
},
"guest-author-128": {
"file": "https://cdn.kqed.org/wp-content/uploads/2025/01/KQED-Default-Image-816638274-1333x1333-1-160x160.jpg",
"width": 128,
"height": 128,
"mimeType": "image/jpeg"
},
"detail": {
"file": "https://cdn.kqed.org/wp-content/uploads/2025/01/KQED-Default-Image-816638274-1333x1333-1-160x160.jpg",
"width": 160,
"height": 160,
"mimeType": "image/jpeg"
},
"kqedFullSize": {
"file": "https://cdn.kqed.org/wp-content/uploads/2024/12/KQED-Default-Image-816638274-2000x1333-1.jpg",
"width": 2000,
"height": 1333
}
}
},
"news_11647909": {
"type": "attachments",
"id": "news_11647909",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "11647909",
"found": true
},
"parent": 11647906,
"imgSizes": {
"small": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-520x328.jpg",
"width": 520,
"mimeType": "image/jpeg",
"height": 328
},
"twentyfourteen-full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-1038x576.jpg",
"width": 1038,
"mimeType": "image/jpeg",
"height": 576
},
"thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-160x101.jpg",
"width": 160,
"mimeType": "image/jpeg",
"height": 101
},
"fd-sm": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-960x606.jpg",
"width": 960,
"mimeType": "image/jpeg",
"height": 606
},
"post-thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-672x372.jpg",
"width": 672,
"mimeType": "image/jpeg",
"height": 372
},
"xsmall": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-375x237.jpg",
"width": 375,
"mimeType": "image/jpeg",
"height": 237
},
"kqedFullSize": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut.jpg",
"width": 1920,
"height": 1212
},
"large": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-1020x644.jpg",
"width": 1020,
"mimeType": "image/jpeg",
"height": 644
},
"xlarge": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-1180x745.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 745
},
"guest-author-50": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-50x50.jpg",
"width": 50,
"mimeType": "image/jpeg",
"height": 50
},
"guest-author-96": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-96x96.jpg",
"width": 96,
"mimeType": "image/jpeg",
"height": 96
},
"medium": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-800x505.jpg",
"width": 800,
"mimeType": "image/jpeg",
"height": 505
},
"guest-author-64": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-64x64.jpg",
"width": 64,
"mimeType": "image/jpeg",
"height": 64
},
"guest-author-32": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-32x32.jpg",
"width": 32,
"mimeType": "image/jpeg",
"height": 32
},
"fd-lrg": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-1920x1212.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1212
},
"fd-med": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-1180x745.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 745
},
"full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-1920x1212.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1212
},
"detail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-150x150.jpg",
"width": 150,
"mimeType": "image/jpeg",
"height": 150
},
"guest-author-128": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-128x128.jpg",
"width": 128,
"mimeType": "image/jpeg",
"height": 128
},
"xxsmall": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2018/02/RS29238_GettyImages-814560726-qut-240x152.jpg",
"width": 240,
"mimeType": "image/jpeg",
"height": 152
}
},
"publishDate": 1517700959,
"modified": 1517700980,
"caption": "The Fed restricted Wells Fargo's growth and called for the replacement of four board members following a widespread scandal that saw millions of fake accounts opened.",
"description": "The Fed restricted Wells Fargo's growth and called for the replacement of four board members following a widespread scandal that saw millions of fake accounts opened.",
"title": "Wells Fargo Post Higher Than Expected Quarterly Earnings",
"credit": "Justin Sullivan/Getty Images",
"status": "inherit",
"isLoading": false,
"fetchFailed": false
},
"news_11615084": {
"type": "attachments",
"id": "news_11615084",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "11615084",
"found": true
},
"parent": 11615034,
"imgSizes": {
"small": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-520x520.jpg",
"width": 520,
"mimeType": "image/jpeg",
"height": 520
},
"twentyfourteen-full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-1038x576.jpg",
"width": 1038,
"mimeType": "image/jpeg",
"height": 576
},
"thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-160x160.jpg",
"width": 160,
"mimeType": "image/jpeg",
"height": 160
},
"fd-sm": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-960x960.jpg",
"width": 960,
"mimeType": "image/jpeg",
"height": 960
},
"post-thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-672x372.jpg",
"width": 672,
"mimeType": "image/jpeg",
"height": 372
},
"xsmall": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-375x375.jpg",
"width": 375,
"mimeType": "image/jpeg",
"height": 375
},
"kqedFullSize": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1.jpg",
"width": 1920,
"height": 1920
},
"large": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-1020x1020.jpg",
"width": 1020,
"mimeType": "image/jpeg",
"height": 1020
},
"xlarge": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-1180x1180.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 1180
},
"guest-author-50": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-50x50.jpg",
"width": 50,
"mimeType": "image/jpeg",
"height": 50
},
"guest-author-96": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-96x96.jpg",
"width": 96,
"mimeType": "image/jpeg",
"height": 96
},
"medium": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-800x800.jpg",
"width": 800,
"mimeType": "image/jpeg",
"height": 800
},
"guest-author-64": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-64x64.jpg",
"width": 64,
"mimeType": "image/jpeg",
"height": 64
},
"guest-author-32": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-32x32.jpg",
"width": 32,
"mimeType": "image/jpeg",
"height": 32
},
"fd-lrg": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-1920x1920.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1920
},
"fd-med": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-1180x1180.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 1180
},
"full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-1920x1920.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1920
},
"detail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-150x150.jpg",
"width": 150,
"mimeType": "image/jpeg",
"height": 150
},
"guest-author-128": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-128x128.jpg",
"width": 128,
"mimeType": "image/jpeg",
"height": 128
},
"xxsmall": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/vision_083117_final-1-240x240.jpg",
"width": 240,
"mimeType": "image/jpeg",
"height": 240
}
},
"publishDate": 1504216814,
"modified": 1504216845,
"caption": null,
"description": null,
"title": "vision_083117_final",
"credit": null,
"status": "inherit",
"isLoading": false,
"fetchFailed": false
},
"news_11108212": {
"type": "attachments",
"id": "news_11108212",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "11108212",
"found": true
},
"parent": 11108151,
"imgSizes": {
"twentyfourteen-full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-1038x576.jpg",
"width": 1038,
"mimeType": "image/jpeg",
"height": 576
},
"thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-400x247.jpg",
"width": 400,
"mimeType": "image/jpeg",
"height": 247
},
"fd-sm": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-960x594.jpg",
"width": 960,
"mimeType": "image/jpeg",
"height": 594
},
"post-thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-672x372.jpg",
"width": 672,
"mimeType": "image/jpeg",
"height": 372
},
"kqedFullSize": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM.jpg",
"width": 1920,
"height": 1187
},
"large": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-1920x1187.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1187
},
"guest-author-50": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-50x50.jpg",
"width": 50,
"mimeType": "image/jpeg",
"height": 50
},
"guest-author-96": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-96x96.jpg",
"width": 96,
"mimeType": "image/jpeg",
"height": 96
},
"medium": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-800x495.jpg",
"width": 800,
"mimeType": "image/jpeg",
"height": 495
},
"guest-author-64": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-64x64.jpg",
"width": 64,
"mimeType": "image/jpeg",
"height": 64
},
"guest-author-32": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-32x32.jpg",
"width": 32,
"mimeType": "image/jpeg",
"height": 32
},
"jmtc-small-thumb": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-280x150.jpg",
"width": 280,
"mimeType": "image/jpeg",
"height": 150
},
"fd-lrg": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-1920x1187.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1187
},
"fd-med": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-1180x730.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 730
},
"detail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-150x150.jpg",
"width": 150,
"mimeType": "image/jpeg",
"height": 150
},
"guest-author-128": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsFargoATM-128x128.jpg",
"width": 128,
"mimeType": "image/jpeg",
"height": 128
}
},
"publishDate": 1475107114,
"modified": 1504191437,
"caption": "A woman walks past a Wells Fargo ATM in Pasadena.",
"description": "A woman walks past a Wells Fargo ATM in Pasadena on September 28, 2016. California Treasurer John Chiang said the state will suspend several banking relationships with Wells Fargo to sanction the firm following allegations of 'fleecing its customers.'",
"title": "WellsFargoATM",
"credit": "Frederic J Brown/AFP-Getty Images",
"status": "inherit",
"isLoading": false,
"fetchFailed": false
},
"news_11608431": {
"type": "attachments",
"id": "news_11608431",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "11608431",
"found": true
},
"parent": 11608430,
"imgSizes": {
"small": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-520x390.jpg",
"width": 520,
"mimeType": "image/jpeg",
"height": 390
},
"twentyfourteen-full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-1038x576.jpg",
"width": 1038,
"mimeType": "image/jpeg",
"height": 576
},
"thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-160x120.jpg",
"width": 160,
"mimeType": "image/jpeg",
"height": 120
},
"fd-sm": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-960x720.jpg",
"width": 960,
"mimeType": "image/jpeg",
"height": 720
},
"post-thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-672x372.jpg",
"width": 672,
"mimeType": "image/jpeg",
"height": 372
},
"xsmall": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-375x281.jpg",
"width": 375,
"mimeType": "image/jpeg",
"height": 281
},
"kqedFullSize": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-e1501715034677.jpg",
"width": 1920,
"height": 1440
},
"large": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-1020x765.jpg",
"width": 1020,
"mimeType": "image/jpeg",
"height": 765
},
"xlarge": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-1180x885.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 885
},
"guest-author-50": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-50x50.jpg",
"width": 50,
"mimeType": "image/jpeg",
"height": 50
},
"guest-author-96": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-96x96.jpg",
"width": 96,
"mimeType": "image/jpeg",
"height": 96
},
"medium": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-800x600.jpg",
"width": 800,
"mimeType": "image/jpeg",
"height": 600
},
"guest-author-64": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-64x64.jpg",
"width": 64,
"mimeType": "image/jpeg",
"height": 64
},
"guest-author-32": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-32x32.jpg",
"width": 32,
"mimeType": "image/jpeg",
"height": 32
},
"fd-lrg": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-1920x1440.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1440
},
"fd-med": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-1180x885.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 885
},
"full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-1920x1440.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1440
},
"detail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-150x150.jpg",
"width": 150,
"mimeType": "image/jpeg",
"height": 150
},
"guest-author-128": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-128x128.jpg",
"width": 128,
"mimeType": "image/jpeg",
"height": 128
},
"xxsmall": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/08/gettyimages-814560728-2d9f00386ec5f55ac8e99a42948b580af96cda01-240x180.jpg",
"width": 240,
"mimeType": "image/jpeg",
"height": 180
}
},
"publishDate": 1501714927,
"modified": 1501715055,
"caption": "A Wells Fargo Bank branch office in San Francisco. The bank acknowledges it signed up nearly 500,000 auto-loan customers for insurance they didn't need.",
"description": "A Wells Fargo Bank branch office in San Francisco. The bank acknowledges it signed up nearly 500,000 auto-loan customers for insurance they didn't need.",
"title": "A Wells Fargo Bank branch office in San Francisco. The bank acknowledges it signed up nearly 500,000 auto-loan customers for insurance they didn't need.",
"credit": "Justin Sullivan/Getty Images",
"status": "inherit",
"isLoading": false,
"fetchFailed": false
},
"news_11559850": {
"type": "attachments",
"id": "news_11559850",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "11559850",
"found": true
},
"parent": 11559849,
"imgSizes": {
"small": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-520x347.jpg",
"width": 520,
"mimeType": "image/jpeg",
"height": 347
},
"twentyfourteen-full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-1038x576.jpg",
"width": 1038,
"mimeType": "image/jpeg",
"height": 576
},
"thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-160x107.jpg",
"width": 160,
"mimeType": "image/jpeg",
"height": 107
},
"fd-sm": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-960x640.jpg",
"width": 960,
"mimeType": "image/jpeg",
"height": 640
},
"post-thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-672x372.jpg",
"width": 672,
"mimeType": "image/jpeg",
"height": 372
},
"xsmall": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-375x250.jpg",
"width": 375,
"mimeType": "image/jpeg",
"height": 250
},
"kqedFullSize": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-e1499715886176.jpg",
"width": 1920,
"height": 1280
},
"large": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-1020x680.jpg",
"width": 1020,
"mimeType": "image/jpeg",
"height": 680
},
"xlarge": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-1180x787.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 787
},
"guest-author-50": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-50x50.jpg",
"width": 50,
"mimeType": "image/jpeg",
"height": 50
},
"guest-author-96": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-96x96.jpg",
"width": 96,
"mimeType": "image/jpeg",
"height": 96
},
"medium": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-800x533.jpg",
"width": 800,
"mimeType": "image/jpeg",
"height": 533
},
"guest-author-64": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-64x64.jpg",
"width": 64,
"mimeType": "image/jpeg",
"height": 64
},
"guest-author-32": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-32x32.jpg",
"width": 32,
"mimeType": "image/jpeg",
"height": 32
},
"fd-lrg": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-1920x1280.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1280
},
"fd-med": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-1180x787.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 787
},
"full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-1920x1280.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1280
},
"detail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-150x150.jpg",
"width": 150,
"mimeType": "image/jpeg",
"height": 150
},
"guest-author-128": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-128x128.jpg",
"width": 128,
"mimeType": "image/jpeg",
"height": 128
},
"xxsmall": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/07/20160927-wells-fargo-sf-0149edit_custom-1e1fa7dbcfa877cace7387c2fa74d91547e627c6-240x160.jpg",
"width": 240,
"mimeType": "image/jpeg",
"height": 160
}
},
"publishDate": 1499715770,
"modified": 1499715919,
"caption": "The Crocker branch of Wells Fargo on Montgomery Street in San Francisco, whose former employees say the sales pressure was intense and the deceptive practices widespread.",
"description": "The Crocker branch of Wells Fargo on Montgomery Street in San Francisco, whose former employees say the sales pressure was intense and the deceptive practices widespread.",
"title": "The Crocker branch of Wells Fargo on Montgomery Street in San Francisco, whose former employees say the sales pressure was intense and the deceptive practices widespread.",
"credit": "Ariel Zambelich/NPR",
"status": "inherit",
"isLoading": false,
"fetchFailed": false
},
"news_11100339": {
"type": "attachments",
"id": "news_11100339",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "11100339",
"found": true
},
"parent": 11100074,
"imgSizes": {
"twentyfourteen-full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-1038x576.jpg",
"width": 1038,
"mimeType": "image/jpeg",
"height": 576
},
"thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-400x278.jpg",
"width": 400,
"mimeType": "image/jpeg",
"height": 278
},
"fd-sm": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-960x667.jpg",
"width": 960,
"mimeType": "image/jpeg",
"height": 667
},
"post-thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-672x372.jpg",
"width": 672,
"mimeType": "image/jpeg",
"height": 372
},
"kqedFullSize": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign.jpg",
"width": 1920,
"height": 1334
},
"large": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-1920x1334.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1334
},
"guest-author-50": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-50x50.jpg",
"width": 50,
"mimeType": "image/jpeg",
"height": 50
},
"guest-author-96": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-96x96.jpg",
"width": 96,
"mimeType": "image/jpeg",
"height": 96
},
"medium": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-800x556.jpg",
"width": 800,
"mimeType": "image/jpeg",
"height": 556
},
"guest-author-64": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-64x64.jpg",
"width": 64,
"mimeType": "image/jpeg",
"height": 64
},
"guest-author-32": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-32x32.jpg",
"width": 32,
"mimeType": "image/jpeg",
"height": 32
},
"jmtc-small-thumb": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-280x150.jpg",
"width": 280,
"mimeType": "image/jpeg",
"height": 150
},
"fd-lrg": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-1920x1334.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1334
},
"fd-med": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-1180x820.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 820
},
"detail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-150x150.jpg",
"width": 150,
"mimeType": "image/jpeg",
"height": 150
},
"guest-author-128": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/WellsSign-128x128.jpg",
"width": 128,
"mimeType": "image/jpeg",
"height": 128
}
},
"publishDate": 1474652671,
"modified": 1490810049,
"caption": "A sign outside a Wells Fargo branch in Oakland.",
"description": "A sign outside a Wells Fargo branch in Oakland.",
"title": "WellsSign",
"credit": "Justin Sullivan/Getty Images",
"status": "inherit",
"isLoading": false,
"fetchFailed": false
},
"news_11401784": {
"type": "attachments",
"id": "news_11401784",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "11401784",
"found": true
},
"parent": 11401783,
"imgSizes": {
"small": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-520x292.jpg",
"width": 520,
"mimeType": "image/jpeg",
"height": 292
},
"twentyfourteen-full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-1038x576.jpg",
"width": 1038,
"mimeType": "image/jpeg",
"height": 576
},
"thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-160x90.jpg",
"width": 160,
"mimeType": "image/jpeg",
"height": 90
},
"fd-sm": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-960x540.jpg",
"width": 960,
"mimeType": "image/jpeg",
"height": 540
},
"post-thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-672x372.jpg",
"width": 672,
"mimeType": "image/jpeg",
"height": 372
},
"xsmall": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-375x211.jpg",
"width": 375,
"mimeType": "image/jpeg",
"height": 211
},
"kqedFullSize": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7.jpg",
"width": 1231,
"height": 692
},
"large": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-1020x573.jpg",
"width": 1020,
"mimeType": "image/jpeg",
"height": 573
},
"xlarge": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-1180x663.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 663
},
"guest-author-50": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-50x50.jpg",
"width": 50,
"mimeType": "image/jpeg",
"height": 50
},
"guest-author-96": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-96x96.jpg",
"width": 96,
"mimeType": "image/jpeg",
"height": 96
},
"medium": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-800x450.jpg",
"width": 800,
"mimeType": "image/jpeg",
"height": 450
},
"guest-author-64": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-64x64.jpg",
"width": 64,
"mimeType": "image/jpeg",
"height": 64
},
"guest-author-32": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-32x32.jpg",
"width": 32,
"mimeType": "image/jpeg",
"height": 32
},
"fd-med": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-1180x663.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 663
},
"detail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-150x150.jpg",
"width": 150,
"mimeType": "image/jpeg",
"height": 150
},
"guest-author-128": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-128x128.jpg",
"width": 128,
"mimeType": "image/jpeg",
"height": 128
},
"xxsmall": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/04/gettyimages-611284386_wide-f9983f3c8073f6b209fd733cca22c7bc756cefd7-240x135.jpg",
"width": 240,
"mimeType": "image/jpeg",
"height": 135
}
},
"publishDate": 1491844981,
"modified": 1491845567,
"caption": "John Stumpf, the former chairman and CEO of Wells Fargo, will repay $28 million to the bank over an improper sales practices scandal. He's seen here visiting the House Financial Services Committee last September.",
"description": "John Stumpf, the former chairman and CEO of Wells Fargo, will repay $28 million to the bank over an improper sales practices scandal. He's seen here visiting the House Financial Services Committee last September.",
"title": "John Stumpf, the former chairman and CEO of Wells Fargo, will repay $28 million to the bank over an improper sales practices scandal. He's seen here visiting the House Financial Services Committee last September.",
"credit": "Mark Wilson/Getty Images",
"status": "inherit",
"isLoading": false,
"fetchFailed": false
},
"news_11307367": {
"type": "attachments",
"id": "news_11307367",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "11307367",
"found": true
},
"parent": 11307284,
"imgSizes": {
"small": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-520x347.jpg",
"width": 520,
"mimeType": "image/jpeg",
"height": 347
},
"twentyfourteen-full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-1038x576.jpg",
"width": 1038,
"mimeType": "image/jpeg",
"height": 576
},
"thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-160x107.jpg",
"width": 160,
"mimeType": "image/jpeg",
"height": 107
},
"fd-sm": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-960x640.jpg",
"width": 960,
"mimeType": "image/jpeg",
"height": 640
},
"post-thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-672x372.jpg",
"width": 672,
"mimeType": "image/jpeg",
"height": 372
},
"xsmall": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-375x250.jpg",
"width": 375,
"mimeType": "image/jpeg",
"height": 250
},
"kqedFullSize": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest.jpg",
"width": 1920,
"height": 1280
},
"large": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-1020x680.jpg",
"width": 1020,
"mimeType": "image/jpeg",
"height": 680
},
"xlarge": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-1180x787.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 787
},
"guest-author-50": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-50x50.jpg",
"width": 50,
"mimeType": "image/jpeg",
"height": 50
},
"guest-author-96": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-96x96.jpg",
"width": 96,
"mimeType": "image/jpeg",
"height": 96
},
"medium": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-800x533.jpg",
"width": 800,
"mimeType": "image/jpeg",
"height": 533
},
"guest-author-64": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-64x64.jpg",
"width": 64,
"mimeType": "image/jpeg",
"height": 64
},
"guest-author-32": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-32x32.jpg",
"width": 32,
"mimeType": "image/jpeg",
"height": 32
},
"fd-lrg": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-1920x1280.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1280
},
"fd-med": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-1180x787.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 787
},
"full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-1920x1280.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1280
},
"detail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-150x150.jpg",
"width": 150,
"mimeType": "image/jpeg",
"height": 150
},
"guest-author-128": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-128x128.jpg",
"width": 128,
"mimeType": "image/jpeg",
"height": 128
},
"xxsmall": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2017/02/WellsFargoPipelineProtest-240x160.jpg",
"width": 240,
"mimeType": "image/jpeg",
"height": 160
}
},
"publishDate": 1486585429,
"modified": 1486597837,
"caption": "Supporters of the Standing Rock Water Protectors call on banks to divest from the Dakota Access Pipeline in a protest outside a Wells Fargo branch in Los Angeles on Dec. 16, 2016.",
"description": "Supporters of the Standing Rock Water Protectors call on banks to divest from the Dakota Access Pipeline in a protest outside a Wells Fargo branch in Los Angeles on Dec. 16, 2016.",
"title": "WellsFargoPipelineProtest",
"credit": "David McNew/AFP/Getty Images",
"status": "inherit",
"isLoading": false,
"fetchFailed": false
},
"news_11136739": {
"type": "attachments",
"id": "news_11136739",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "11136739",
"found": true
},
"parent": 11136674,
"imgSizes": {
"small": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-520x357.jpg",
"width": 520,
"mimeType": "image/jpeg",
"height": 357
},
"twentyfourteen-full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-1038x576.jpg",
"width": 1038,
"mimeType": "image/jpeg",
"height": 576
},
"thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-160x110.jpg",
"width": 160,
"mimeType": "image/jpeg",
"height": 110
},
"fd-sm": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-960x659.jpg",
"width": 960,
"mimeType": "image/jpeg",
"height": 659
},
"post-thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-672x372.jpg",
"width": 672,
"mimeType": "image/jpeg",
"height": 372
},
"xsmall": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-375x257.jpg",
"width": 375,
"mimeType": "image/jpeg",
"height": 257
},
"kqedFullSize": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo.jpg",
"width": 3000,
"height": 2059
},
"large": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-1020x700.jpg",
"width": 1020,
"mimeType": "image/jpeg",
"height": 700
},
"xlarge": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-1180x810.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 810
},
"guest-author-50": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-50x50.jpg",
"width": 50,
"mimeType": "image/jpeg",
"height": 50
},
"guest-author-96": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-96x96.jpg",
"width": 96,
"mimeType": "image/jpeg",
"height": 96
},
"medium": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-800x549.jpg",
"width": 800,
"mimeType": "image/jpeg",
"height": 549
},
"guest-author-64": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-64x64.jpg",
"width": 64,
"mimeType": "image/jpeg",
"height": 64
},
"guest-author-32": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-32x32.jpg",
"width": 32,
"mimeType": "image/jpeg",
"height": 32
},
"jmtc-small-thumb": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-280x150.jpg",
"width": 280,
"mimeType": "image/jpeg",
"height": 150
},
"fd-lrg": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-1920x1318.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1318
},
"fd-med": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-1180x810.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 810
},
"full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-1920x1318.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1318
},
"detail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-150x150.jpg",
"width": 150,
"mimeType": "image/jpeg",
"height": 150
},
"guest-author-128": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-128x128.jpg",
"width": 128,
"mimeType": "image/jpeg",
"height": 128
},
"xxsmall": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/wellsfargo-240x165.jpg",
"width": 240,
"mimeType": "image/jpeg",
"height": 165
}
},
"publishDate": 1476905382,
"modified": 1476924821,
"caption": null,
"description": null,
"title": "wellsfargo",
"credit": "Justin Sullivan/Getty Images",
"status": "inherit",
"isLoading": false,
"fetchFailed": false
},
"news_11106096": {
"type": "attachments",
"id": "news_11106096",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "11106096",
"found": true
},
"parent": 11106095,
"imgSizes": {
"twentyfourteen-full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-1038x576.jpg",
"width": 1038,
"mimeType": "image/jpeg",
"height": 576
},
"thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-400x225.jpg",
"width": 400,
"mimeType": "image/jpeg",
"height": 225
},
"fd-sm": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-960x540.jpg",
"width": 960,
"mimeType": "image/jpeg",
"height": 540
},
"post-thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-672x372.jpg",
"width": 672,
"mimeType": "image/jpeg",
"height": 372
},
"kqedFullSize": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-e1474996761148.jpg",
"width": 1920,
"height": 1080
},
"large": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-1920x1080.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1080
},
"guest-author-50": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-50x50.jpg",
"width": 50,
"mimeType": "image/jpeg",
"height": 50
},
"guest-author-96": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-96x96.jpg",
"width": 96,
"mimeType": "image/jpeg",
"height": 96
},
"medium": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-800x450.jpg",
"width": 800,
"mimeType": "image/jpeg",
"height": 450
},
"guest-author-64": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-64x64.jpg",
"width": 64,
"mimeType": "image/jpeg",
"height": 64
},
"guest-author-32": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-32x32.jpg",
"width": 32,
"mimeType": "image/jpeg",
"height": 32
},
"jmtc-small-thumb": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-280x150.jpg",
"width": 280,
"mimeType": "image/jpeg",
"height": 150
},
"fd-lrg": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-1920x1080.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1080
},
"fd-med": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-1180x664.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 664
},
"detail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-150x150.jpg",
"width": 150,
"mimeType": "image/jpeg",
"height": 150
},
"guest-author-128": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/09/gettyimages-608927650_wide-2fbc8b980b3273babd389e2f7f8a4d3569584a9a-128x128.jpg",
"width": 128,
"mimeType": "image/jpeg",
"height": 128
}
},
"publishDate": 1474996144,
"modified": 1474996193,
"caption": "John Stumpf, chairman and CEO of Wells Fargo, arrives to testify in a Senate hearing in Washington, D.C., on Sept. 20. Stumpf was discussing the unauthorized opening of accounts by Wells Fargo.",
"description": null,
"title": "Wells Fargo",
"credit": "Saul Loeb/AFP/Getty Images",
"status": "inherit",
"isLoading": false,
"fetchFailed": false
},
"news_11115931": {
"type": "attachments",
"id": "news_11115931",
"meta": {
"index": "attachments_1716263798",
"site": "news",
"id": "11115931",
"found": true
},
"parent": 11115930,
"imgSizes": {
"twentyfourteen-full-width": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-1038x576.jpg",
"width": 1038,
"mimeType": "image/jpeg",
"height": 576
},
"thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-400x266.jpg",
"width": 400,
"mimeType": "image/jpeg",
"height": 266
},
"fd-sm": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-960x639.jpg",
"width": 960,
"mimeType": "image/jpeg",
"height": 639
},
"post-thumbnail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-672x372.jpg",
"width": 672,
"mimeType": "image/jpeg",
"height": 372
},
"kqedFullSize": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc.jpg",
"width": 3000,
"height": 1998
},
"large": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-1920x1279.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1279
},
"guest-author-50": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-50x50.jpg",
"width": 50,
"mimeType": "image/jpeg",
"height": 50
},
"guest-author-96": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-96x96.jpg",
"width": 96,
"mimeType": "image/jpeg",
"height": 96
},
"medium": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-800x533.jpg",
"width": 800,
"mimeType": "image/jpeg",
"height": 533
},
"guest-author-64": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-64x64.jpg",
"width": 64,
"mimeType": "image/jpeg",
"height": 64
},
"guest-author-32": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-32x32.jpg",
"width": 32,
"mimeType": "image/jpeg",
"height": 32
},
"jmtc-small-thumb": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-280x150.jpg",
"width": 280,
"mimeType": "image/jpeg",
"height": 150
},
"fd-lrg": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-1920x1279.jpg",
"width": 1920,
"mimeType": "image/jpeg",
"height": 1279
},
"fd-med": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-1180x786.jpg",
"width": 1180,
"mimeType": "image/jpeg",
"height": 786
},
"detail": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-150x150.jpg",
"width": 150,
"mimeType": "image/jpeg",
"height": 150
},
"guest-author-128": {
"file": "https://ww2.kqed.org/app/uploads/sites/10/2016/10/20160927-wells-fargo-sf-0072edit_custom-9a18b3c0bee82a05f94d550acc0b2d33fa8260fc-128x128.jpg",
"width": 128,
"mimeType": "image/jpeg",
"height": 128
}
},
"publishDate": 1475604980,
"modified": 1475620446,
"caption": "The entrance to Wells Fargo headquarters on California Street in San Francisco.",
"description": "The entrance to Wells Fargo Headquarters on California Street in San Francisco.",
"title": "The entrance to Wells Fargo Headquarters on California Street in San Francisco.",
"credit": "Ariel Zambelich/NPR",
"status": "inherit",
"isLoading": false,
"fetchFailed": false
}
},
"audioPlayerReducer": {
"postId": "stream_live",
"isPaused": true,
"isPlaying": false,
"pfsActive": false,
"pledgeModalIsOpen": true,
"playerDrawerIsOpen": false,
"liveAudioPlayStartedAt": 0,
"liveAudioPlayContext": ""
},
"authorsReducer": {
"byline_news_11647906": {
"type": "authors",
"id": "byline_news_11647906",
"meta": {
"override": true
},
"slug": "byline_news_11647906",
"name": "\u003cstrong>\u003ca href=”https://www.npr.org/people/555303326/amy-held”>Amy Held\u003c/a>\u003cbr />\u003ca href=”https://npr.org/”>NPR\u003c/a>\u003c/strong>",
"isLoading": false
},
"byline_news_11614919": {
"type": "authors",
"id": "byline_news_11614919",
"meta": {
"override": true
},
"slug": "byline_news_11614919",
"name": "\u003cstrong>Ken Sweet\u003cbr />Associated Press\u003c/strong>",
"isLoading": false
},
"byline_news_11608430": {
"type": "authors",
"id": "byline_news_11608430",
"meta": {
"override": true
},
"slug": "byline_news_11608430",
"name": "Chris Arnold",
"isLoading": false
},
"byline_news_11559849": {
"type": "authors",
"id": "byline_news_11559849",
"meta": {
"override": true
},
"slug": "byline_news_11559849",
"name": "\u003cstrong>Chris Arnold\u003cbr />NPR\u003c/strong>",
"isLoading": false
},
"byline_news_11401783": {
"type": "authors",
"id": "byline_news_11401783",
"meta": {
"override": true
},
"slug": "byline_news_11401783",
"name": "Bill Chappell",
"isLoading": false
},
"byline_news_11381780": {
"type": "authors",
"id": "byline_news_11381780",
"meta": {
"override": true
},
"slug": "byline_news_11381780",
"name": "\u003cstrong>Ken Sweet\u003cbr />Associated Press\u003c/strong>",
"isLoading": false
},
"byline_news_11307284": {
"type": "authors",
"id": "byline_news_11307284",
"meta": {
"override": true
},
"slug": "byline_news_11307284",
"name": "Bill Chappell",
"isLoading": false
},
"byline_news_11136674": {
"type": "authors",
"id": "byline_news_11136674",
"meta": {
"override": true
},
"slug": "byline_news_11136674",
"name": "Associated Press",
"isLoading": false
},
"byline_news_11127101": {
"type": "authors",
"id": "byline_news_11127101",
"meta": {
"override": true
},
"slug": "byline_news_11127101",
"name": "Richard Gonzales",
"isLoading": false
},
"byline_news_11115930": {
"type": "authors",
"id": "byline_news_11115930",
"meta": {
"override": true
},
"slug": "byline_news_11115930",
"name": "\u003ca href=\"http://www.npr.org/people/2100196/chris-arnold\">Chris Arnold\u003c/a>\u003cbr>\u003ca href=\"http://www.npr.org/\">NPR\u003c/a>\u003c/strong>",
"isLoading": false
},
"peterjonshuler": {
"type": "authors",
"id": "1329",
"meta": {
"index": "authors_1716337520",
"id": "1329",
"found": true
},
"name": "Peter Jon Shuler",
"firstName": "Peter Jon",
"lastName": "Shuler",
"slug": "peterjonshuler",
"email": "pshuler@kqed.org",
"display_author_email": false,
"staff_mastheads": [],
"title": null,
"bio": "Peter is a general assignment reporter covering Northern California news for KQED’s daily radio newscasts. He reports on a wide range of stories from current court cases to San Jose city hall.\r\n\r\nSince joining KQED in 1990, Peter has covered everything from the beginnings of the World Wide Web to the dot-com bust, from preserving Silicon Valley's open space to the preservation of historic Valley landmarks.\r\n\r\nPeter caught the radio bug at WAUS-FM while still a student at Andrews University in his home town of Berrien Springs, MI. He did local news and hosted a classical music program. Since then, he has pursued a variety of assignments, including production work at WBAI in New York and broadcasting to the English language community of Geneva, Switzerland via Radio 74. Email: \u003ca href=\"mailto:pshuler@kqed.org\">pshuler@kqed.org\u003c/a>",
"avatar": "https://secure.gravatar.com/avatar/4bcbeaf7cf49fec98284db283a33a47b?s=600&d=blank&r=g",
"twitter": null,
"facebook": null,
"instagram": null,
"linkedin": null,
"sites": [
{
"site": "news",
"roles": [
"contributor"
]
}
],
"headData": {
"title": "Peter Jon Shuler | KQED",
"description": null,
"ogImgSrc": "https://secure.gravatar.com/avatar/4bcbeaf7cf49fec98284db283a33a47b?s=600&d=blank&r=g",
"twImgSrc": "https://secure.gravatar.com/avatar/4bcbeaf7cf49fec98284db283a33a47b?s=600&d=blank&r=g"
},
"isLoading": false,
"link": "/author/peterjonshuler"
},
"markfiore": {
"type": "authors",
"id": "3236",
"meta": {
"index": "authors_1716337520",
"id": "3236",
"found": true
},
"name": "Mark Fiore",
"firstName": "Mark",
"lastName": "Fiore",
"slug": "markfiore",
"email": "mark@markfiore.com",
"display_author_email": false,
"staff_mastheads": [
"news"
],
"title": "KQED News Cartoonist",
"bio": "\u003ca href=\"http://www.MarkFiore.com\">MarkFiore.com\u003c/a> | \u003ca href=\"https://twitter.com/markfiore\">Follow on Twitter\u003c/a> | \u003ca href=\"https://www.facebook.com/pages/Mark-Fiore-Animated-Political-Cartoons/94451707396?ref=bookmarks\">Facebook\u003c/a> | \u003ca href=\"mailto:mark@markfiore.com\">email\u003c/a>\r\n\r\nPulitzer Prize-winner, Mark Fiore, who the Wall Street Journal has called “the undisputed guru of the form,” creates animated political cartoons in San Francisco, where his work has been featured regularly on the San Francisco Chronicle’s web site, SFGate.com. His work has appeared on Newsweek.com, Slate.com, CBSNews.com, MotherJones.com, DailyKos.com and NPR’s web site. Fiore’s political animation has appeared on CNN, Frontline, Bill Moyers Journal, Salon.com and cable and broadcast outlets across the globe.\r\n\r\nBeginning his professional life by drawing traditional political cartoons for newspapers, Fiore’s work appeared in publications ranging from the Washington Post to the Los Angeles Times. In the late 1990s, he began to experiment with animating political cartoons and, after a short stint at the San Jose Mercury News as their staff cartoonist, Fiore devoted all his energies to animation.\r\nGrowing up in California, Fiore also spent a good portion of his life in the backwoods of Idaho. It was this combination that shaped him politically. Mark majored in political science at Colorado College, where, in a perfect send-off for a cartoonist, he received his diploma in 1991 as commencement speaker Dick Cheney smiled approvingly.\r\nMark Fiore was awarded the Pulitzer Prize for political cartooning in 2010, a Robert F. Kennedy Journalism Award in 2004 and has twice received an Online Journalism Award for commentary from the Online News Association (2002, 2008). Fiore has received two awards for his work in new media from the National Cartoonists Society (2001, 2002), and in 2006 received The James Madison Freedom of Information Award from The Society of Professional Journalists.",
"avatar": "https://secure.gravatar.com/avatar/fc4e2a612b15b67bad0c6f0e1db4ca9b?s=600&d=blank&r=g",
"twitter": "MarkFiore",
"facebook": null,
"instagram": "https://www.instagram.com/markfiore/?hl=en",
"linkedin": null,
"sites": [
{
"site": "arts",
"roles": [
"contributor"
]
},
{
"site": "news",
"roles": [
"editor"
]
},
{
"site": "futureofyou",
"roles": [
"editor"
]
},
{
"site": "science",
"roles": [
"editor"
]
}
],
"headData": {
"title": "Mark Fiore | KQED",
"description": "KQED News Cartoonist",
"ogImgSrc": "https://secure.gravatar.com/avatar/fc4e2a612b15b67bad0c6f0e1db4ca9b?s=600&d=blank&r=g",
"twImgSrc": "https://secure.gravatar.com/avatar/fc4e2a612b15b67bad0c6f0e1db4ca9b?s=600&d=blank&r=g"
},
"isLoading": false,
"link": "/author/markfiore"
}
},
"pagesReducer": {
"news_tag_wells-fargo": {
"type": "terms",
"id": "news_2424",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "2424",
"score": 9.890516
},
"featImg": null,
"name": "Wells Fargo",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Wells Fargo Archives | KQED News",
"ogDescription": null
},
"ttid": 2439,
"slug": "wells-fargo",
"isLoading": false,
"title": "Wells Fargo",
"pageMeta": {
"site": "news",
"WpPageTemplate": "page-topic-editorial",
"currentPage": 2
},
"blocks": [
{
"blockName": "kqed/post-list",
"attrs": {
"layout": "cardArticle2",
"query": "posts/news?tag=wells-fargo",
"seeMore": false,
"paginated": true,
"page": 2
}
},
{
"blockName": "kqed/ad"
}
]
}
},
"pfsSessionReducer": {},
"postsReducer": {
"stream_live": {
"type": "live",
"id": "stream_live",
"audioUrl": "https://streams.kqed.org/kqedradio",
"title": "Live Stream",
"excerpt": "Live Stream information currently unavailable.",
"link": "/radio",
"featImg": "",
"label": {
"name": "KQED Live",
"link": "/"
}
},
"stream_kqedNewscast": {
"type": "posts",
"id": "stream_kqedNewscast",
"audioUrl": "https://www.kqed.org/.stream/anon/radio/RDnews/newscast.mp3?_=1",
"title": "KQED Newscast",
"featImg": "",
"label": {
"name": "88.5 FM",
"link": "/"
}
},
"news_11647906": {
"type": "posts",
"id": "news_11647906",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "11647906",
"score": null,
"sort": [
1517701405000
]
},
"parent": 0,
"labelTerm": {},
"blocks": [],
"publishDate": 1517701405,
"format": "standard",
"disqusTitle": "Fed Slaps Unusual Penalty On Wells Fargo Following 'Widespread Consumer Abuses'",
"title": "Fed Slaps Unusual Penalty On Wells Fargo Following 'Widespread Consumer Abuses'",
"headTitle": "The California Report | KQED News",
"content": "\u003cp>In a rare move, the Federal Reserve announced Friday that it is restricting Wells Fargo's growth and demanding the replacement of four board members in response to \"widespread consumer abuses and compliance breakdowns\" at the bank.\u003c/p>\n\u003cp>\"Until the firm makes sufficient improvements, it will be restricted from growing any larger than its total asset size as of the end of 2017,\" the \u003ca href=\"https://www.federalreserve.gov/newsevents/pressreleases/enforcement20180202a.htm\" target=\"_blank\" rel=\"noopener\">Fed said in a statement\u003c/a>. This is first time the Fed has placed a cap on the overall growth of a firm.\u003c/p>\n\u003cp>\u003ca href=\"https://www.wellsfargo.com/about/investor-relations/investment-profile/\" target=\"_blank\" rel=\"noopener\">Wells Fargo says\u003c/a> it has $1.9 trillion in assets.\u003c/p>\n\u003cp>The move to snuff its growth comes after the bank admitted in 2016 to creating potentially millions of fake bank accounts at the expense of unsuspecting customers.\u003c/p>\n\u003cp>[contextly_sidebar id=\"gWaunrSoK7dOEdahEofRx3946qlIcmlM\"]\u003c/p>\n\u003cp>\u003ca href=\"https://www.npr.org/2016/10/04/496508361/former-wells-fargo-employees-describe-toxic-sales-culture-even-at-hq\" target=\"_blank\" rel=\"noopener\">NPR's Chris Arnold has reported\u003c/a> a \"toxic high-pressure sales culture at the bank\" drove workers to dupe consumers all while helping the bank's bottom line.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The Fed said Friday that Wells Fargo's business strategy prioritized its own growth at the expense of risk management resulting in compliance breakdowns. It is ordering the bank to \"improve its governance and risk management processes, including strengthening the effectiveness of oversight by its board of directors.\"\u003c/p>\n\u003cp>In the meantime, Wells Fargo is permitted to continue accepting customer deposits and make consumer loans, the Fed said.\u003c/p>\n\u003cp>Wells Fargo said complying with the consent order \u003ca href=\"https://mms.businesswire.com/media/20180202005711/en/638742/1/3837099cWells_Fargo_Consent_Order_en.pdf?download=1\" target=\"_blank\" rel=\"noopener\">is its number one priority \u003c/a>and has already taken steps get there. It plans to present a plan for improvement to the Fed within two months.\u003c/p>\n\u003cp>CEO Tim Sloan \u003ca href=\"https://stories.wf.com/sloan-our-top-priority-remains-earning-your-trust-each-and-every-day/?cid=soc_twt_1802_105165\" target=\"_blank\" rel=\"noopener\">said in a statement\u003c/a>, \"Although one part of the consent order restricts our company's asset growth, we remain financially strong and flexible and are confident we can fully serve your needs.\"\u003c/p>\n\u003cp>But the bank estimated that its total earnings could drop by as much as $400 million this year.\u003c/p>\n\u003cp>The move represents Fed Chair Janet Yellen's swan song. Saturday is her last day as head of the Fed when she steps down to make way for Jerome Powell, who takes over on Monday.\u003c/p>\n\u003cp>\"We cannot tolerate pervasive and persistent misconduct at any bank and the consumers harmed by Wells Fargo expect that robust and comprehensive reforms will be put in place to make certain that the abuses do not occur again,\" Yellen said in a statement.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n",
"disqusIdentifier": "11647906 https://ww2.kqed.org/news/?p=11647906",
"disqusUrl": "https://ww2.kqed.org/news/2018/02/03/fed-slaps-unusual-penalty-on-wells-fargo-following-widespread-consumer-abuses/",
"stats": {
"hasVideo": false,
"hasChartOrMap": false,
"hasAudio": false,
"hasPolis": false,
"wordCount": 398,
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"iframeSrcs": [],
"paragraphCount": 16
},
"modified": 1517701405,
"excerpt": "The Fed announced Friday that the bank is forbidden from growing beyond its current size and pushed for the ouster of four board members after the bank admitted to a fake account scandal.",
"headData": {
"twImgId": "",
"twTitle": "",
"ogTitle": "",
"ogImgId": "",
"twDescription": "",
"description": "The Fed announced Friday that the bank is forbidden from growing beyond its current size and pushed for the ouster of four board members after the bank admitted to a fake account scandal.",
"title": "Fed Slaps Unusual Penalty On Wells Fargo Following 'Widespread Consumer Abuses' | KQED",
"ogDescription": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Fed Slaps Unusual Penalty On Wells Fargo Following 'Widespread Consumer Abuses'",
"datePublished": "2018-02-03T15:43:25-08:00",
"dateModified": "2018-02-03T15:43:25-08:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"guestAuthors": [],
"slug": "fed-slaps-unusual-penalty-on-wells-fargo-following-widespread-consumer-abuses",
"status": "publish",
"sourceUrl": "https://www.npr.org/",
"nprApiLink": "http://api.npr.org/query?id=583014020&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004",
"nprByline": "\u003cstrong>\u003ca href=”https://www.npr.org/people/555303326/amy-held”>Amy Held\u003c/a>\u003cbr />\u003ca href=”https://npr.org/”>NPR\u003c/a>\u003c/strong>",
"nprStoryDate": "Sat, 03 Feb 2018 15:45:53 -0500",
"nprLastModifiedDate": "Sat, 03 Feb 2018 17:30:43 -0500",
"nprHtmlLink": "https://www.npr.org/sections/thetwo-way/2018/02/03/583014020/fed-slaps-unusual-penalty-on-wells-fargo-following-widespread-consumer-abuses?ft=nprml&f=583014020",
"nprImageAgency": "AP",
"nprImageCredit": "CX Matiash",
"source": "NPR",
"nprStoryId": "583014020",
"nprRetrievedStory": "1",
"nprPubDate": "Sat, 03 Feb 2018 17:30:00 -0500",
"path": "/news/11647906/fed-slaps-unusual-penalty-on-wells-fargo-following-widespread-consumer-abuses",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>In a rare move, the Federal Reserve announced Friday that it is restricting Wells Fargo's growth and demanding the replacement of four board members in response to \"widespread consumer abuses and compliance breakdowns\" at the bank.\u003c/p>\n\u003cp>\"Until the firm makes sufficient improvements, it will be restricted from growing any larger than its total asset size as of the end of 2017,\" the \u003ca href=\"https://www.federalreserve.gov/newsevents/pressreleases/enforcement20180202a.htm\" target=\"_blank\" rel=\"noopener\">Fed said in a statement\u003c/a>. This is first time the Fed has placed a cap on the overall growth of a firm.\u003c/p>\n\u003cp>\u003ca href=\"https://www.wellsfargo.com/about/investor-relations/investment-profile/\" target=\"_blank\" rel=\"noopener\">Wells Fargo says\u003c/a> it has $1.9 trillion in assets.\u003c/p>\n\u003cp>The move to snuff its growth comes after the bank admitted in 2016 to creating potentially millions of fake bank accounts at the expense of unsuspecting customers.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>\u003ca href=\"https://www.npr.org/2016/10/04/496508361/former-wells-fargo-employees-describe-toxic-sales-culture-even-at-hq\" target=\"_blank\" rel=\"noopener\">NPR's Chris Arnold has reported\u003c/a> a \"toxic high-pressure sales culture at the bank\" drove workers to dupe consumers all while helping the bank's bottom line.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The Fed said Friday that Wells Fargo's business strategy prioritized its own growth at the expense of risk management resulting in compliance breakdowns. It is ordering the bank to \"improve its governance and risk management processes, including strengthening the effectiveness of oversight by its board of directors.\"\u003c/p>\n\u003cp>In the meantime, Wells Fargo is permitted to continue accepting customer deposits and make consumer loans, the Fed said.\u003c/p>\n\u003cp>Wells Fargo said complying with the consent order \u003ca href=\"https://mms.businesswire.com/media/20180202005711/en/638742/1/3837099cWells_Fargo_Consent_Order_en.pdf?download=1\" target=\"_blank\" rel=\"noopener\">is its number one priority \u003c/a>and has already taken steps get there. It plans to present a plan for improvement to the Fed within two months.\u003c/p>\n\u003cp>CEO Tim Sloan \u003ca href=\"https://stories.wf.com/sloan-our-top-priority-remains-earning-your-trust-each-and-every-day/?cid=soc_twt_1802_105165\" target=\"_blank\" rel=\"noopener\">said in a statement\u003c/a>, \"Although one part of the consent order restricts our company's asset growth, we remain financially strong and flexible and are confident we can fully serve your needs.\"\u003c/p>\n\u003cp>But the bank estimated that its total earnings could drop by as much as $400 million this year.\u003c/p>\n\u003cp>The move represents Fed Chair Janet Yellen's swan song. Saturday is her last day as head of the Fed when she steps down to make way for Jerome Powell, who takes over on Monday.\u003c/p>\n\u003cp>\"We cannot tolerate pervasive and persistent misconduct at any bank and the consumers harmed by Wells Fargo expect that robust and comprehensive reforms will be put in place to make certain that the abuses do not occur again,\" Yellen said in a statement.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2018 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/11647906/fed-slaps-unusual-penalty-on-wells-fargo-following-widespread-consumer-abuses",
"authors": [
"byline_news_11647906"
],
"programs": [
"news_6944",
"news_72"
],
"categories": [
"news_1758",
"news_8",
"news_13"
],
"tags": [
"news_2424"
],
"featImg": "news_11647909",
"label": "source_news_11647906"
},
"news_11615034": {
"type": "posts",
"id": "news_11615034",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "11615034",
"score": null,
"sort": [
1504218726000
]
},
"guestAuthors": [],
"slug": "more-fake-wells-fargo-accounts",
"title": "More Fake Wells Fargo Accounts",
"publishDate": 1504218726,
"format": "standard",
"headTitle": "More Fake Wells Fargo Accounts | KQED",
"labelTerm": {
"term": 18515,
"site": "news"
},
"content": "\u003cp>Wells Fargo says it \u003ca href=\"https://ww2.kqed.org/news/2017/08/31/wells-fargo-now-says-it-opened-3-5-million-unauthorized-accounts/\">opened 3.5 million fake accounts\u003c/a> – 1.4 million more than the bank cited in September, 2016. Wells Fargo employees were under intense pressure to meet sales targets and often opened new accounts for customers without their permission.\u003c/p>\n\u003cp>Last month the bank said that approximately 570,000 customers were enrolled in car insurance they didn’t need. As a result, about \u003ca href=\"https://ww2.kqed.org/news/2017/08/02/who-snatched-my-car-wells-fargo-did/\">20,000 cars were repossessed\u003c/a>.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n",
"blocks": [],
"excerpt": "Wells Fargo says it opened 3.5 million fake accounts - 1.4 million more than the bank cited in September. ",
"status": "publish",
"parent": 0,
"modified": 1740181858,
"stats": {
"hasAudio": false,
"hasVideo": false,
"hasChartOrMap": false,
"iframeSrcs": [],
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"hasPolis": false,
"paragraphCount": 4,
"wordCount": 74
},
"headData": {
"title": "More Fake Wells Fargo Accounts | KQED",
"description": "Wells Fargo says it opened 3.5 million fake accounts - 1.4 million more than the bank cited in September. ",
"ogTitle": "",
"ogDescription": "",
"ogImgId": "",
"twTitle": "",
"twDescription": "",
"twImgId": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "More Fake Wells Fargo Accounts",
"datePublished": "2017-08-31T15:32:06-07:00",
"dateModified": "2025-02-21T15:50:58-08:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"sticky": false,
"path": "/news/11615034/more-fake-wells-fargo-accounts",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Wells Fargo says it \u003ca href=\"https://ww2.kqed.org/news/2017/08/31/wells-fargo-now-says-it-opened-3-5-million-unauthorized-accounts/\">opened 3.5 million fake accounts\u003c/a> – 1.4 million more than the bank cited in September, 2016. Wells Fargo employees were under intense pressure to meet sales targets and often opened new accounts for customers without their permission.\u003c/p>\n\u003cp>Last month the bank said that approximately 570,000 customers were enrolled in car insurance they didn’t need. As a result, about \u003ca href=\"https://ww2.kqed.org/news/2017/08/02/who-snatched-my-car-wells-fargo-did/\">20,000 cars were repossessed\u003c/a>.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/11615034/more-fake-wells-fargo-accounts",
"authors": [
"3236"
],
"series": [
"news_18515"
],
"categories": [
"news_1758",
"news_6188",
"news_8"
],
"tags": [
"news_69",
"news_20150",
"news_20949",
"news_2424"
],
"featImg": "news_11615084",
"label": "news_18515"
},
"news_11614919": {
"type": "posts",
"id": "news_11614919",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "11614919",
"score": null,
"sort": [
1504191486000
]
},
"parent": 0,
"labelTerm": {
"site": "news",
"term": 72
},
"blocks": [],
"publishDate": 1504191486,
"format": "standard",
"disqusTitle": "Wells Fargo Now Says It May Have Opened 3.5 Million Fake Accounts",
"title": "Wells Fargo Now Says It May Have Opened 3.5 Million Fake Accounts",
"headTitle": "The California Report | KQED News",
"content": "\u003cp>NEW YORK — The scope of Wells Fargo's fake accounts scandal grew significantly on Thursday, with the bank now saying that 3.5 million accounts were potentially opened without customers' permission between 2009 and 2016.\u003c/p>\n\u003cp>That's up from 2.1 million accounts that the bank had cited in September 2016, when it acknowledged that employees under pressure to meet aggressive sales targets had opened accounts that customers might not have even been aware existed.\u003c/p>\n\u003cp>Wells Fargo said Thursday that about half a million of the newly discovered accounts were missed during the original review, which covered the years 2011 to 2015.\u003c/p>\n\u003cp>[contextly_sidebar id=\"xYy1wM0w7djJSv7APVabvvJExLNGNQcC\"]\u003c/p>\n\u003cp>After Wells Fargo acknowledged the fake accounts last year, evidence quickly appeared that the sales practice problems dated back even further. So Wells Fargo hired an outside consulting firm to analyze 165 million retail bank accounts opened between 2009 and 2016.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Wells said the firm found that, along with the 2.1 million accounts originally disclosed, 981,000 more accounts were found in the expanded timeline. And roughly 450,000 accounts were found in the original window.\u003c/p>\n\u003cp>The scandal was the biggest in Wells Fargo's history. It \u003ca href=\"https://ww2.kqed.org/news/2016/10/12/wells-fargo-ceo-john-stumpf-resigns-amid-scandal/\" target=\"_blank\" rel=\"noopener noreferrer\">cost then-CEO John Stumpf his job\u003c/a>, and the bank's once-sterling industry reputation was in tatters. The company ended up paying $185 million to regulators and settled a \u003ca href=\"https://ww2.kqed.org/news/2017/07/10/wells-fargo-to-pay-142-million-to-customers-hurt-by-bogus-accounts/\" target=\"_blank\" rel=\"noopener noreferrer\">class-action suit for $142 million\u003c/a>.\u003c/p>\n\u003cp>New managers have been trying to make amends with customers, politicians and the public.\u003c/p>\n\u003cp>But it's been tough, as new revelations keep coming. Wells Fargo said last month that roughly 570,000 customers were signed up for and billed for \u003ca href=\"https://ww2.kqed.org/news/2017/08/02/who-snatched-my-car-wells-fargo-did/\" target=\"_blank\" rel=\"noopener noreferrer\">car insurance that they didn't need\u003c/a> or necessarily know about. Many couldn't afford the extra costs and fell behind in their payments, and in about 20,000 cases, cars were repossessed.\u003c/p>\n\u003cp>[contextly_sidebar id=\"2l0zneNzchbZuCslftDpJJR24rhrN02C\"]\u003c/p>\n\u003cp>Other customers have filed lawsuits against Wells Fargo saying they were victims of unfair overdraft practices.\u003c/p>\n\u003cp>Wells Fargo said Thursday that of the 3.5 million accounts potentially opened without permission, 190,000 of those incurred fees and charges. That's up from 130,000 that the bank originally said. Wells Fargo will refund $2.8 million to customers, in addition to the $3.3 million it already agreed to pay.\u003c/p>\n\u003cp>In addition, San Francisco-based Wells admitted that 528,000 customers were likely signed up for online bill payment without authorization. It will refund $910,000 in fees to those customers.\u003c/p>\n\u003cp>Since last fall, Wells has changed its sales practices, ousted other executives and called tens of millions of customers to check on whether they truly opened the accounts.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"To rebuild trust and to build a better Wells Fargo, our first priority is to make things right for our customers, and the completion of this expanded third-party analysis is an important milestone,\" Wells Fargo CEO Tim Sloan said in a statement.\u003c/p>\n\n",
"disqusIdentifier": "11614919 https://ww2.kqed.org/news/?p=11614919",
"disqusUrl": "https://ww2.kqed.org/news/2017/08/31/wells-fargo-now-says-it-opened-3-5-million-unauthorized-accounts/",
"stats": {
"hasVideo": false,
"hasChartOrMap": false,
"hasAudio": false,
"hasPolis": false,
"wordCount": 482,
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"iframeSrcs": [],
"paragraphCount": 17
},
"modified": 1504222060,
"excerpt": "Bank says new review going back to 2009 has uncovered creation of many more accounts that customers apparently never asked for. ",
"headData": {
"twImgId": "",
"twTitle": "",
"ogTitle": "",
"ogImgId": "",
"twDescription": "",
"description": "Bank says new review going back to 2009 has uncovered creation of many more accounts that customers apparently never asked for. ",
"title": "Wells Fargo Now Says It May Have Opened 3.5 Million Fake Accounts | KQED",
"ogDescription": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Wells Fargo Now Says It May Have Opened 3.5 Million Fake Accounts",
"datePublished": "2017-08-31T07:58:06-07:00",
"dateModified": "2017-08-31T16:27:40-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"guestAuthors": [],
"slug": "wells-fargo-now-says-it-opened-3-5-million-unauthorized-accounts",
"status": "publish",
"nprByline": "\u003cstrong>Ken Sweet\u003cbr />Associated Press\u003c/strong>",
"path": "/news/11614919/wells-fargo-now-says-it-opened-3-5-million-unauthorized-accounts",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>NEW YORK — The scope of Wells Fargo's fake accounts scandal grew significantly on Thursday, with the bank now saying that 3.5 million accounts were potentially opened without customers' permission between 2009 and 2016.\u003c/p>\n\u003cp>That's up from 2.1 million accounts that the bank had cited in September 2016, when it acknowledged that employees under pressure to meet aggressive sales targets had opened accounts that customers might not have even been aware existed.\u003c/p>\n\u003cp>Wells Fargo said Thursday that about half a million of the newly discovered accounts were missed during the original review, which covered the years 2011 to 2015.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>After Wells Fargo acknowledged the fake accounts last year, evidence quickly appeared that the sales practice problems dated back even further. So Wells Fargo hired an outside consulting firm to analyze 165 million retail bank accounts opened between 2009 and 2016.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Wells said the firm found that, along with the 2.1 million accounts originally disclosed, 981,000 more accounts were found in the expanded timeline. And roughly 450,000 accounts were found in the original window.\u003c/p>\n\u003cp>The scandal was the biggest in Wells Fargo's history. It \u003ca href=\"https://ww2.kqed.org/news/2016/10/12/wells-fargo-ceo-john-stumpf-resigns-amid-scandal/\" target=\"_blank\" rel=\"noopener noreferrer\">cost then-CEO John Stumpf his job\u003c/a>, and the bank's once-sterling industry reputation was in tatters. The company ended up paying $185 million to regulators and settled a \u003ca href=\"https://ww2.kqed.org/news/2017/07/10/wells-fargo-to-pay-142-million-to-customers-hurt-by-bogus-accounts/\" target=\"_blank\" rel=\"noopener noreferrer\">class-action suit for $142 million\u003c/a>.\u003c/p>\n\u003cp>New managers have been trying to make amends with customers, politicians and the public.\u003c/p>\n\u003cp>But it's been tough, as new revelations keep coming. Wells Fargo said last month that roughly 570,000 customers were signed up for and billed for \u003ca href=\"https://ww2.kqed.org/news/2017/08/02/who-snatched-my-car-wells-fargo-did/\" target=\"_blank\" rel=\"noopener noreferrer\">car insurance that they didn't need\u003c/a> or necessarily know about. Many couldn't afford the extra costs and fell behind in their payments, and in about 20,000 cases, cars were repossessed.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Other customers have filed lawsuits against Wells Fargo saying they were victims of unfair overdraft practices.\u003c/p>\n\u003cp>Wells Fargo said Thursday that of the 3.5 million accounts potentially opened without permission, 190,000 of those incurred fees and charges. That's up from 130,000 that the bank originally said. Wells Fargo will refund $2.8 million to customers, in addition to the $3.3 million it already agreed to pay.\u003c/p>\n\u003cp>In addition, San Francisco-based Wells admitted that 528,000 customers were likely signed up for online bill payment without authorization. It will refund $910,000 in fees to those customers.\u003c/p>\n\u003cp>Since last fall, Wells has changed its sales practices, ousted other executives and called tens of millions of customers to check on whether they truly opened the accounts.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"To rebuild trust and to build a better Wells Fargo, our first priority is to make things right for our customers, and the completion of this expanded third-party analysis is an important milestone,\" Wells Fargo CEO Tim Sloan said in a statement.\u003c/p>\n\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/11614919/wells-fargo-now-says-it-opened-3-5-million-unauthorized-accounts",
"authors": [
"byline_news_11614919"
],
"programs": [
"news_6944",
"news_72"
],
"categories": [
"news_1758",
"news_8"
],
"tags": [
"news_2424"
],
"featImg": "news_11108212",
"label": "news_72"
},
"news_11608430": {
"type": "posts",
"id": "news_11608430",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "11608430",
"score": null,
"sort": [
1501715898000
]
},
"parent": 0,
"labelTerm": {},
"blocks": [],
"publishDate": 1501715898,
"format": "image",
"disqusTitle": "Who Snatched My Car? Wells Fargo Did",
"title": "Who Snatched My Car? Wells Fargo Did",
"headTitle": "The California Report | KQED News",
"content": "\u003cp>Wells Fargo is back in the spotlight for another scandal. This time, for signing up 490,000 auto-loan customers for insurance they didn't need.\u003c/p>\n\u003cp>This comes less than a year after the bank generated a massive public outcry for opening millions of \u003ca href=\"http://www.npr.org/2017/07/10/536467874/wells-fargo-to-pay-142-million-to-customers-hurt-by-bogus-accounts\">unwanted accounts\u003c/a> for customers.\u003c/p>\n\u003cp>Customers who already had car insurance say they had no idea they were being charged for this insurance from Wells Fargo. And the bank acknowledges that tens of thousands of people wound up in default, which affected people's credit scores, and thousands had their cars repossessed.\u003c/p>\n\u003cp>One of them was Michael Feifer.\u003c/p>\n\u003cp>One morning in February, he was heading off to his job in Maryland at a company that builds guitars. He walked to the spot where he'd parked his car, but it wasn't there.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"I called the police,\" he says. \"I was livid. I thought somebody stole my car.\"\u003c/p>\n\u003cp>Somebody had improperly made off with Feifer's car. But it wasn't a car thief. It was Wells Fargo bank. The police informed him of this when he called them. \"That's when I found out it was repossessed,\" he says.\u003c/p>\n\u003cp>Feifer says he had no idea why the bank would repo his car. He says his payments were automatically taken out of his checking account.\u003c/p>\n\u003cp>\"I've never missed a payment,\" he says. \"My insurance was current.\"\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://www.npr.org/player/embed/541182948/541197575\" width=\"100%\" height=\"290\" frameborder=\"0\" scrolling=\"no\" title=\"NPR embedded audio player\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>So he called Wells Fargo and found out the bank had put another insurance policy on his car. Lenders do this when a borrower doesn't have insurance. Wells Fargo calls it collateral protection insurance, or CPI.\u003c/p>\n\u003cp>And there's nothing wrong with that, but Wells Fargo imposed this insurance on nearly a half-million people who already had insurance. The bank outlined the scope of the problems and its efforts to resolve them \u003ca href=\"https://newsroom.wf.com/press-release/consumer-lending/wells-fargo-announces-plan-remediate-customers-auto-insurance\">in a statement\u003c/a>.\u003c/p>\n\u003cp>Right after Feifer's car got repo'd, Wells Fargo told him he was marked as delinquent for not paying this insurance — which he didn't want or need or even know about. \"They said, 'Well, you owe $1,500,' \" he says.\u003c/p>\n\u003cp>Wells Fargo is among NPR's financial supporters.\u003c/p>\n\u003cp>Wells Fargo has been trying to repair its image in the wake of a massive consumer banking scandal. Part of that effort has been to improve the way the bank works with customers when they run into problems or have complaints. Feifer's story suggests the bank still has a ways to go on that front.\u003c/p>\n\u003cp>[contextly_sidebar id=\"uP21GXOYnVNMbFXpXAsr7NRTNbc9eDvZ\"]\u003c/p>\n\u003cp>\"I showed up at that bank with my bank statements showing all the payments I made for my vehicle and my proof of insurance showing that I've never had a lapse in my insurance,\" he says. \"The people at the bank were like, 'Well, you shouldn't owe anything because it's not your fault.' They were just as confused as I was.\"\u003c/p>\n\u003cp>Feifer says the branch employees were trying to be helpful. They called up the Wells Fargo department for him that deals with car repossessions to find out what was going on. They kept getting put on hold.\u003c/p>\n\u003cp>\"We were probably on hold for a total of 2½ hours while I was in there,\" Feifer says. \"I literally spent the whole day\" at the branch. He says the employees were getting frustrated, too. \"They're like, 'This is ridiculous. You shouldn't be on hold for this long.' \"\u003c/p>\n\u003cp>What Feifer didn't know was that Wells Fargo had already been doing an internal investigation into complaints from lots of customers for the same insurance mix-up.\u003c/p>\n\u003cp>Feifer was eventually told to call back several days later. Then he was told there was no record of his prior calls from the branch. He said the person he spoke to on the phone wouldn't let him talk to a supervisor. \"She was rude to me, talking over me. I felt like she wasn't willing to hear anything I had to say,\" Feifer says. He says the Wells Fargo representative just kept telling him he had to pay the money.\u003c/p>\n\u003cp>[contextly_sidebar id=\"MODxKyPoGaKNEetxMlO99Uj0fXPxmGiG\"]\u003c/p>\n\u003cp>Meanwhile, Feifer was told that the clock was ticking and his car would be auctioned off two weeks from the day it was repossessed. So, after much haggling with the bank, he paid about $600 to get his car back.\u003c/p>\n\u003cp>Feifer said he figured this was just some freak mistake. But when he heard this insurance issue affected hundreds of thousands of customers, \"I was blown away,\" he says. \"I wasn't alone in it and I felt like they're preying on everybody, taking people's money. I felt like they're crooks.\"\u003c/p>\n\u003cp>Wells Fargo says this was not a case of trying to improperly profit at customers' expense, but rather just an embarrassing breakdown in processes and internal controls.\u003c/p>\n\u003cp>\"We take full responsibility for our failure to appropriately manage the CPI program and are extremely sorry for any harm this caused our customers, who expect and deserve better from us,\" Franklin Codel, head of Wells Fargo Consumer Lending, said in a statement. \"Upon our discovery, we acted swiftly to discontinue the program and immediately develop a plan to make impacted customers whole.\"\u003c/p>\n\u003cp>[contextly_sidebar id=\"RZ2Vu2VV8PHzku9ab0JRwMNCOmB6UZSx\"]\u003c/p>\n\u003cp>Consumer advocates, though, say this latest debacle shows that the bank still has serious and systemic problems.\u003c/p>\n\u003cp>\"What we are seeing here is a colossal failure of management on behalf of Wells Fargo,\" says Ira Rheingold, executive director of the National Association of Consumer Advocates.\u003c/p>\n\u003cp>He says that once again vast numbers of customers are getting products they don't want pushed on them without their knowledge. And on top of that, he says, when customers complained, it took too long for Wells Fargo management to figure out the problem and fix it. \"They are not investing the necessary resources for consumers who have problems to service those customers who they talk about in glowing terms,\" Rheingold says.\u003c/p>\n\u003cp>Going forward, Wells Fargo is setting aside about $80 million for remediation and says customers will start getting letters and refund checks later this month. Class-action lawsuits are being filed on behalf of customers. The bank has no comment on those.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>But a spokesperson says Wells Fargo is very sorry for Feifer's experience and that he will be part of the remediation effort.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2017 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Who+Snatched+My+Car%3F+Wells+Fargo+Did&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
"disqusIdentifier": "11608430 https://ww2.kqed.org/news/?p=11608430",
"disqusUrl": "https://ww2.kqed.org/news/2017/08/02/who-snatched-my-car-wells-fargo-did/",
"stats": {
"hasVideo": false,
"hasChartOrMap": false,
"hasAudio": false,
"hasPolis": false,
"wordCount": 1068,
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"iframeSrcs": [],
"paragraphCount": 34
},
"modified": 1501719268,
"excerpt": "Wells Fargo is facing another scandal. This time, the bank acknowledges it signed up nearly 500,000 auto-loan customers for insurance they didn't need. Thousands had their cars repossessed.",
"headData": {
"twImgId": "",
"twTitle": "",
"ogTitle": "",
"ogImgId": "",
"twDescription": "",
"description": "Wells Fargo is facing another scandal. This time, the bank acknowledges it signed up nearly 500,000 auto-loan customers for insurance they didn't need. Thousands had their cars repossessed.",
"title": "Who Snatched My Car? Wells Fargo Did | KQED",
"ogDescription": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Who Snatched My Car? Wells Fargo Did",
"datePublished": "2017-08-02T16:18:18-07:00",
"dateModified": "2017-08-02T17:14:28-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"guestAuthors": [],
"slug": "who-snatched-my-car-wells-fargo-did",
"status": "publish",
"nprApiLink": "http://api.npr.org/query?id=541182948&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004",
"nprStoryDate": "Wed, 02 Aug 2017 17:47:06 -0400",
"nprLastModifiedDate": "Wed, 02 Aug 2017 18:02:27 -0400",
"nprHtmlLink": "http://www.npr.org/2017/08/02/541182948/who-snatched-my-car-wells-fargo-did?ft=nprml&f=541182948",
"nprAudio": "https://ondemand.npr.org/anon.npr-mp3/npr/atc/2017/08/20170802_atc_wells_fargo_auto_scam.mp3?orgId=1&topicId=1006&d=241&p=2&story=541182948&t=progseg&e=541102360&seg=14&ft=nprml&f=541182948",
"nprImageAgency": "Getty Images",
"source": "NPR",
"nprAudioM3u": "http://api.npr.org/m3u/1541197575-01a83a.m3u?orgId=1&topicId=1006&d=241&p=2&story=541182948&t=progseg&e=541102360&seg=14&ft=nprml&f=541182948",
"nprStoryId": "541182948",
"sourceUrl": "http://www.npr.org/",
"nprByline": "Chris Arnold",
"nprImageCredit": "Justin Sullivan",
"nprRetrievedStory": "1",
"nprPubDate": "Wed, 02 Aug 2017 18:34:00 -0400",
"path": "/news/11608430/who-snatched-my-car-wells-fargo-did",
"audioUrl": "https://ondemand.npr.org/anon.npr-mp3/npr/atc/2017/08/20170802_atc_wells_fargo_auto_scam.mp3?orgId=1&topicId=1006&d=241&p=2&story=541182948&t=progseg&e=541102360&seg=14&ft=nprml&f=541182948",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Wells Fargo is back in the spotlight for another scandal. This time, for signing up 490,000 auto-loan customers for insurance they didn't need.\u003c/p>\n\u003cp>This comes less than a year after the bank generated a massive public outcry for opening millions of \u003ca href=\"http://www.npr.org/2017/07/10/536467874/wells-fargo-to-pay-142-million-to-customers-hurt-by-bogus-accounts\">unwanted accounts\u003c/a> for customers.\u003c/p>\n\u003cp>Customers who already had car insurance say they had no idea they were being charged for this insurance from Wells Fargo. And the bank acknowledges that tens of thousands of people wound up in default, which affected people's credit scores, and thousands had their cars repossessed.\u003c/p>\n\u003cp>One of them was Michael Feifer.\u003c/p>\n\u003cp>One morning in February, he was heading off to his job in Maryland at a company that builds guitars. He walked to the spot where he'd parked his car, but it wasn't there.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\"I called the police,\" he says. \"I was livid. I thought somebody stole my car.\"\u003c/p>\n\u003cp>Somebody had improperly made off with Feifer's car. But it wasn't a car thief. It was Wells Fargo bank. The police informed him of this when he called them. \"That's when I found out it was repossessed,\" he says.\u003c/p>\n\u003cp>Feifer says he had no idea why the bank would repo his car. He says his payments were automatically taken out of his checking account.\u003c/p>\n\u003cp>\"I've never missed a payment,\" he says. \"My insurance was current.\"\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://www.npr.org/player/embed/541182948/541197575\" width=\"100%\" height=\"290\" frameborder=\"0\" scrolling=\"no\" title=\"NPR embedded audio player\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>So he called Wells Fargo and found out the bank had put another insurance policy on his car. Lenders do this when a borrower doesn't have insurance. Wells Fargo calls it collateral protection insurance, or CPI.\u003c/p>\n\u003cp>And there's nothing wrong with that, but Wells Fargo imposed this insurance on nearly a half-million people who already had insurance. The bank outlined the scope of the problems and its efforts to resolve them \u003ca href=\"https://newsroom.wf.com/press-release/consumer-lending/wells-fargo-announces-plan-remediate-customers-auto-insurance\">in a statement\u003c/a>.\u003c/p>\n\u003cp>Right after Feifer's car got repo'd, Wells Fargo told him he was marked as delinquent for not paying this insurance — which he didn't want or need or even know about. \"They said, 'Well, you owe $1,500,' \" he says.\u003c/p>\n\u003cp>Wells Fargo is among NPR's financial supporters.\u003c/p>\n\u003cp>Wells Fargo has been trying to repair its image in the wake of a massive consumer banking scandal. Part of that effort has been to improve the way the bank works with customers when they run into problems or have complaints. Feifer's story suggests the bank still has a ways to go on that front.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>\"I showed up at that bank with my bank statements showing all the payments I made for my vehicle and my proof of insurance showing that I've never had a lapse in my insurance,\" he says. \"The people at the bank were like, 'Well, you shouldn't owe anything because it's not your fault.' They were just as confused as I was.\"\u003c/p>\n\u003cp>Feifer says the branch employees were trying to be helpful. They called up the Wells Fargo department for him that deals with car repossessions to find out what was going on. They kept getting put on hold.\u003c/p>\n\u003cp>\"We were probably on hold for a total of 2½ hours while I was in there,\" Feifer says. \"I literally spent the whole day\" at the branch. He says the employees were getting frustrated, too. \"They're like, 'This is ridiculous. You shouldn't be on hold for this long.' \"\u003c/p>\n\u003cp>What Feifer didn't know was that Wells Fargo had already been doing an internal investigation into complaints from lots of customers for the same insurance mix-up.\u003c/p>\n\u003cp>Feifer was eventually told to call back several days later. Then he was told there was no record of his prior calls from the branch. He said the person he spoke to on the phone wouldn't let him talk to a supervisor. \"She was rude to me, talking over me. I felt like she wasn't willing to hear anything I had to say,\" Feifer says. He says the Wells Fargo representative just kept telling him he had to pay the money.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Meanwhile, Feifer was told that the clock was ticking and his car would be auctioned off two weeks from the day it was repossessed. So, after much haggling with the bank, he paid about $600 to get his car back.\u003c/p>\n\u003cp>Feifer said he figured this was just some freak mistake. But when he heard this insurance issue affected hundreds of thousands of customers, \"I was blown away,\" he says. \"I wasn't alone in it and I felt like they're preying on everybody, taking people's money. I felt like they're crooks.\"\u003c/p>\n\u003cp>Wells Fargo says this was not a case of trying to improperly profit at customers' expense, but rather just an embarrassing breakdown in processes and internal controls.\u003c/p>\n\u003cp>\"We take full responsibility for our failure to appropriately manage the CPI program and are extremely sorry for any harm this caused our customers, who expect and deserve better from us,\" Franklin Codel, head of Wells Fargo Consumer Lending, said in a statement. \"Upon our discovery, we acted swiftly to discontinue the program and immediately develop a plan to make impacted customers whole.\"\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Consumer advocates, though, say this latest debacle shows that the bank still has serious and systemic problems.\u003c/p>\n\u003cp>\"What we are seeing here is a colossal failure of management on behalf of Wells Fargo,\" says Ira Rheingold, executive director of the National Association of Consumer Advocates.\u003c/p>\n\u003cp>He says that once again vast numbers of customers are getting products they don't want pushed on them without their knowledge. And on top of that, he says, when customers complained, it took too long for Wells Fargo management to figure out the problem and fix it. \"They are not investing the necessary resources for consumers who have problems to service those customers who they talk about in glowing terms,\" Rheingold says.\u003c/p>\n\u003cp>Going forward, Wells Fargo is setting aside about $80 million for remediation and says customers will start getting letters and refund checks later this month. Class-action lawsuits are being filed on behalf of customers. The bank has no comment on those.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "floatright"
},
"numeric": [
"floatright"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>But a spokesperson says Wells Fargo is very sorry for Feifer's experience and that he will be part of the remediation effort.\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2017 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Who+Snatched+My+Car%3F+Wells+Fargo+Did&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/11608430/who-snatched-my-car-wells-fargo-did",
"authors": [
"byline_news_11608430"
],
"programs": [
"news_6944",
"news_72"
],
"categories": [
"news_1758",
"news_6188",
"news_8"
],
"tags": [
"news_17286",
"news_2424"
],
"affiliates": [
"news_253"
],
"featImg": "news_11608431",
"label": "source_news_11608430"
},
"news_11559849": {
"type": "posts",
"id": "news_11559849",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "11559849",
"score": null,
"sort": [
1499716154000
]
},
"parent": 0,
"labelTerm": {
"site": "news",
"term": 72
},
"blocks": [],
"publishDate": 1499716154,
"format": "standard",
"disqusTitle": "Wells Fargo to Pay $142 Million to Customers Hurt by Bogus Accounts",
"title": "Wells Fargo to Pay $142 Million to Customers Hurt by Bogus Accounts",
"headTitle": "The California Report | KQED News",
"content": "\u003cp>Wells Fargo has struck a settlement to reimburse customers who were harmed when bank employees created unwanted accounts in their names. A federal judge has granted preliminary approval for the settlement in the class-action case.\u003c/p>\n\u003cp>Wells Fargo says compensation will depend on the financial harm customers suffered. Someone who paid an improper $35 fee likely will receive less money than someone whose credit score was damaged and had to accept a home loan with a higher interest rate.\u003c/p>\n\u003cp>That process of determining what to pay which customers will be overseen by an independent expert hired by the class-action lawyers. Wells Fargo, which is an NPR financial supporter, says it may end up paying more to customers if the $142 million isn't enough.\u003c/p>\n\u003cp>[contextly_sidebar id=\"kFXyQatq99uV6iQaxCXcG4FjYMvU3bJw\"]\u003c/p>\n\u003cp>Wells Fargo CEO Tim Sloan said in a statement: \"We are pleased that the court found the settlement to be fair, reasonable and adequate. This preliminary approval is a major milestone in our efforts to make things right for our customers.\" He added that the settlement is \"fundamental to restoring trust.\"\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The bank says it expects the settlement will resolve \"substantially all claims\" in 10 other pending class-action cases. The settlement is still subject to final approval by U.S. District Judge Vince Chhabria.\u003c/p>\n\u003cp>The lawsuit stems from a consumer banking scandal in which a high-pressure sales culture pushed employees to open millions of unwanted checking and credit card accounts. Former employees have told NPR that if they didn't meet aggressive sales goals they were threatened with their jobs, and that many employees were pushed out or fired for not meeting sales quotas. Some former workers say after they called the bank's ethics line to report widespread fraud in the branches where they worked, they were fired by the bank.\u003c/p>\n\u003cp>Wells Fargo has told NPR in a statement that it is \"disturbing to hear claims of retaliation against team members who contacted the ethics line.\" The bank says it's investigating. Wells Fargo is also in the process of restructuring its ethics and oversight systems.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2017 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n",
"disqusIdentifier": "11559849 https://ww2.kqed.org/news/?p=11559849",
"disqusUrl": "https://ww2.kqed.org/news/2017/07/10/wells-fargo-to-pay-142-million-to-customers-hurt-by-bogus-accounts/",
"stats": {
"hasVideo": false,
"hasChartOrMap": false,
"hasAudio": false,
"hasPolis": false,
"wordCount": 360,
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"iframeSrcs": [],
"paragraphCount": 11
},
"modified": 1499721367,
"excerpt": "The bank could pay customers more if an independent expert overseeing the compensation process deems it necessary.",
"headData": {
"twImgId": "",
"twTitle": "",
"ogTitle": "",
"ogImgId": "",
"twDescription": "",
"description": "The bank could pay customers more if an independent expert overseeing the compensation process deems it necessary.",
"title": "Wells Fargo to Pay $142 Million to Customers Hurt by Bogus Accounts | KQED",
"ogDescription": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Wells Fargo to Pay $142 Million to Customers Hurt by Bogus Accounts",
"datePublished": "2017-07-10T12:49:14-07:00",
"dateModified": "2017-07-10T14:16:07-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"guestAuthors": [],
"slug": "wells-fargo-to-pay-142-million-to-customers-hurt-by-bogus-accounts",
"status": "publish",
"nprApiLink": "http://api.npr.org/query?id=536467874&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004",
"nprByline": "\u003cstrong>Chris Arnold\u003cbr />NPR\u003c/strong>",
"nprStoryDate": "Mon, 10 Jul 2017 14:53:15 -0400",
"nprLastModifiedDate": "Mon, 10 Jul 2017 14:53:15 -0400",
"nprHtmlLink": "http://www.npr.org/2017/07/10/536467874/wells-fargo-to-pay-142-million-to-customers-hurt-by-bogus-accounts?ft=nprml&f=536467874",
"nprImageAgency": "NPR",
"nprImageCredit": "Ariel Zambelich",
"nprStoryId": "536467874",
"nprRetrievedStory": "1",
"nprPubDate": "Mon, 10 Jul 2017 14:53:00 -0400",
"path": "/news/11559849/wells-fargo-to-pay-142-million-to-customers-hurt-by-bogus-accounts",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Wells Fargo has struck a settlement to reimburse customers who were harmed when bank employees created unwanted accounts in their names. A federal judge has granted preliminary approval for the settlement in the class-action case.\u003c/p>\n\u003cp>Wells Fargo says compensation will depend on the financial harm customers suffered. Someone who paid an improper $35 fee likely will receive less money than someone whose credit score was damaged and had to accept a home loan with a higher interest rate.\u003c/p>\n\u003cp>That process of determining what to pay which customers will be overseen by an independent expert hired by the class-action lawyers. Wells Fargo, which is an NPR financial supporter, says it may end up paying more to customers if the $142 million isn't enough.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Wells Fargo CEO Tim Sloan said in a statement: \"We are pleased that the court found the settlement to be fair, reasonable and adequate. This preliminary approval is a major milestone in our efforts to make things right for our customers.\" He added that the settlement is \"fundamental to restoring trust.\"\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The bank says it expects the settlement will resolve \"substantially all claims\" in 10 other pending class-action cases. The settlement is still subject to final approval by U.S. District Judge Vince Chhabria.\u003c/p>\n\u003cp>The lawsuit stems from a consumer banking scandal in which a high-pressure sales culture pushed employees to open millions of unwanted checking and credit card accounts. Former employees have told NPR that if they didn't meet aggressive sales goals they were threatened with their jobs, and that many employees were pushed out or fired for not meeting sales quotas. Some former workers say after they called the bank's ethics line to report widespread fraud in the branches where they worked, they were fired by the bank.\u003c/p>\n\u003cp>Wells Fargo has told NPR in a statement that it is \"disturbing to hear claims of retaliation against team members who contacted the ethics line.\" The bank says it's investigating. Wells Fargo is also in the process of restructuring its ethics and oversight systems.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2017 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/11559849/wells-fargo-to-pay-142-million-to-customers-hurt-by-bogus-accounts",
"authors": [
"byline_news_11559849"
],
"programs": [
"news_72"
],
"categories": [
"news_1758",
"news_6188",
"news_8"
],
"tags": [
"news_2424"
],
"featImg": "news_11559850",
"label": "news_72"
},
"news_11403542": {
"type": "posts",
"id": "news_11403542",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "11403542",
"score": null,
"sort": [
1491959239000
]
},
"parent": 0,
"labelTerm": {
"site": "news",
"term": 72
},
"blocks": [],
"publishDate": 1491959239,
"format": "standard",
"disqusTitle": "Investigation of Wells Fargo Sales Practices Details 'Dramatic Failure'",
"title": "Investigation of Wells Fargo Sales Practices Details 'Dramatic Failure'",
"headTitle": "The California Report | KQED News",
"content": "\u003cp>Senior management at San Francisco-based \u003ca href=\"https://www.wellsfargo.com/about/press/2017/board-investigation_0410.content\" target=\"_blank\">Wells Fargo\u003c/a> contributed to a failure of culture that tarnished the bank’s reputation and injured customers, according to a scathing \u003ca href=\"https://www08.wellsfargomedia.com/assets/pdf/about/investor-relations/presentations/2017/board-report.pdf?https://www.wellsfargo.com/assets/pdf/about/investor-relations/presentations/2017/board-report.pdf\" target=\"_blank\">report\u003c/a> released Monday by the bank’s board of directors.\u003c/p>\n\u003cp>The findings of the report are the result of an investigation launched by a committee of board members last September following revelations that bank employees had opened millions of unauthorized accounts to meet aggressive sales goals.\u003c/p>\n\u003cp>“I would describe it as a cultural failure that was stimulated by the incentive system that they put in place at the bank,\" says Stanford professor of law and business \u003ca href=\"https://law.stanford.edu/directory/joseph-a-grundfest/\" target=\"_blank\">Joseph Grundfest\u003c/a>.\u003c/p>\n\u003cp>The \u003ca href=\"https://www08.wellsfargomedia.com/assets/pdf/about/investor-relations/presentations/2017/board-report.pdf?https://www.wellsfargo.com/assets/pdf/about/investor-relations/presentations/2017/board-report.pdf\" target=\"_blank\">110-page document \u003c/a>provides a glimpse into a high-pressure culture that emphasized unreachable sales goals over customer service and encouraged employees to sell multiple accounts that customers didn't need and didn't use.\u003c/p>\n\u003cp>[contextly_sidebar id=\"4TXooLYAbwjzkEnfbZApY4y0seLFK6Y8\"]\u003c/p>\n\u003cp>\"In many instances,\" the report says, \"bank leadership recognized that their plans were unattainable -- they were commonly referred to as 50/50 plans, meaning that there was an expectation that only half the regions would be able to meet them.\"\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The report says that led to intense pressure to perform, leading to a number of questionable and downright unethical practices. One manager encouraged bankers to sell customers \"duplicate accounts.\" Other employees transferred funds from one customer account to another to create multiple accounts. The results were essentially \"junk accounts\" that didn't meet the needs of customers, or ultimately, the goals of the bank.\u003c/p>\n\u003cp>The report depicts senior executives being in denial about problems at the bank and slow to address the root cause of problems as they arose.\u003c/p>\n\u003cp>\"There was a disinclination among the Community Bank's senior leadership, regardless of the scope of improper behavior or the number of terminated employees to see the problem as systemic,\" the report states. \"It was common to blame employees who violated Well Fargo's rules without analyzing what caused or motivated them to do so. Effect was confused with cause.\"\u003c/p>\n\u003cp>“I think it was a mistake frankly of the sitting CEO at the time to attribute this to bad actors and not accept some responsibility for the corporate culture in his role as CEO,\" says\u003ca href=\"https://www.scu.edu/ethics/about-the-center/people/staff/ann-skeet/\" target=\"_blank\"> Ann Skeet \u003c/a>with the Markkula Center for Applied Ethics at Santa Clara University. \"Clearly the board is willing to accept some responsibility.”\u003c/p>\n\u003cp>Then-CEO John Stumpf resigned last October in the aftermath of the scandal.\u003c/p>\n\u003cp>[contextly_sidebar id=\"QwhG4KABcaogwXTudWXdKOFpoAWI4H8U\"]\u003c/p>\n\u003cp>However, the report notes the board also should have responded to issues more quickly and insisted on more detailed and concrete action plans from senior management.\u003c/p>\n\u003cp>The report says board members believe they were misinformed about the number of people being fired after questionable sales practices came to light. It wasn't until a \u003ca href=\"https://www.consumerfinance.gov/about-us/newsroom/consumer-financial-protection-bureau-fines-wells-fargo-100-million-widespread-illegal-practice-secretly-opening-unauthorized-accounts/\" target=\"_blank\">settlement\u003c/a> was reached with the Consumer Financial Protection Bureau that \"the Board learned for the first time that some 5,300 Wells Fargo employees had been terminated for sales practice violations between January 1, 2011 and March 7, 2016.\"\u003c/p>\n\u003cp>Stanford's Grundfest says many managers were looking at the wrong metrics and failed to use common sense.\u003c/p>\n\u003cp>\"Not taking a step back,\" he says. \"And asking what's wrong that we had to fire 5,300 otherwise perfectly normal people?\"\u003c/p>\n\u003cp>Another area where the report says senior executives failed to frame the issue appropriately was the harm done to customers. Even when the bank started firing employees in 2013, the report says \"there was no adequate investigation to identify and address injuries that customers might have suffered.\"\u003c/p>\n\u003cp>The report says it wasn't until a \u003ca href=\"http://www.lacityattorney.org/allegations-against-wells-fargo\" target=\"_blank\">Los Angeles city attorney lawsuit \u003c/a>raised the issue that the bank even recognized that customers could have been harmed by fees charged to accounts they didn't authorize or even knew existed.\u003c/p>\n\u003cp>More importantly, the report says, the bank \"did not consider non-financial harm to customers resulting from the misuse of personal information or the opening of accounts in their names without their authorization.\"\u003c/p>\n\u003cp>The result, says the report, amounted to a serious breach of trust\u003c/p>\n\u003cp>“A bank is first and foremost the custodian and keeper of the customer’s assets,\" says the Markkula Center's Skeet. \"And anytime you are tinkering with anything people think you are a caretaker of ... that should definitely be considered as key and an important fact in this case.”\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The bank has implemented a number of steps, including clawbacks of executive compensation totaling more than $180 million -- among the largest in the history of corporate America. The report says that sales goals were eliminated last September, and incentives are now \"focused on customer experience, with metrics designed to emphasize customer service, retention and long-term relationship building.\"\u003c/p>\n\n",
"disqusIdentifier": "11403542 https://ww2.kqed.org/news/?p=11403542",
"disqusUrl": "https://ww2.kqed.org/news/2017/04/11/investigation-of-wells-fargo-sales-practices-details-dramatic-failure/",
"stats": {
"hasVideo": false,
"hasChartOrMap": false,
"hasAudio": false,
"hasPolis": false,
"wordCount": 799,
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"iframeSrcs": [],
"paragraphCount": 24
},
"modified": 1492019384,
"excerpt": "A new report says a high-pressure sales culture fostered unethical behavior.",
"headData": {
"twImgId": "",
"twTitle": "",
"ogTitle": "",
"ogImgId": "",
"twDescription": "",
"description": "A new report says a high-pressure sales culture fostered unethical behavior.",
"title": "Investigation of Wells Fargo Sales Practices Details 'Dramatic Failure' | KQED",
"ogDescription": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Investigation of Wells Fargo Sales Practices Details 'Dramatic Failure'",
"datePublished": "2017-04-11T18:07:19-07:00",
"dateModified": "2017-04-12T10:49:44-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"guestAuthors": [],
"slug": "investigation-of-wells-fargo-sales-practices-details-dramatic-failure",
"status": "publish",
"path": "/news/11403542/investigation-of-wells-fargo-sales-practices-details-dramatic-failure",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Senior management at San Francisco-based \u003ca href=\"https://www.wellsfargo.com/about/press/2017/board-investigation_0410.content\" target=\"_blank\">Wells Fargo\u003c/a> contributed to a failure of culture that tarnished the bank’s reputation and injured customers, according to a scathing \u003ca href=\"https://www08.wellsfargomedia.com/assets/pdf/about/investor-relations/presentations/2017/board-report.pdf?https://www.wellsfargo.com/assets/pdf/about/investor-relations/presentations/2017/board-report.pdf\" target=\"_blank\">report\u003c/a> released Monday by the bank’s board of directors.\u003c/p>\n\u003cp>The findings of the report are the result of an investigation launched by a committee of board members last September following revelations that bank employees had opened millions of unauthorized accounts to meet aggressive sales goals.\u003c/p>\n\u003cp>“I would describe it as a cultural failure that was stimulated by the incentive system that they put in place at the bank,\" says Stanford professor of law and business \u003ca href=\"https://law.stanford.edu/directory/joseph-a-grundfest/\" target=\"_blank\">Joseph Grundfest\u003c/a>.\u003c/p>\n\u003cp>The \u003ca href=\"https://www08.wellsfargomedia.com/assets/pdf/about/investor-relations/presentations/2017/board-report.pdf?https://www.wellsfargo.com/assets/pdf/about/investor-relations/presentations/2017/board-report.pdf\" target=\"_blank\">110-page document \u003c/a>provides a glimpse into a high-pressure culture that emphasized unreachable sales goals over customer service and encouraged employees to sell multiple accounts that customers didn't need and didn't use.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>\"In many instances,\" the report says, \"bank leadership recognized that their plans were unattainable -- they were commonly referred to as 50/50 plans, meaning that there was an expectation that only half the regions would be able to meet them.\"\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The report says that led to intense pressure to perform, leading to a number of questionable and downright unethical practices. One manager encouraged bankers to sell customers \"duplicate accounts.\" Other employees transferred funds from one customer account to another to create multiple accounts. The results were essentially \"junk accounts\" that didn't meet the needs of customers, or ultimately, the goals of the bank.\u003c/p>\n\u003cp>The report depicts senior executives being in denial about problems at the bank and slow to address the root cause of problems as they arose.\u003c/p>\n\u003cp>\"There was a disinclination among the Community Bank's senior leadership, regardless of the scope of improper behavior or the number of terminated employees to see the problem as systemic,\" the report states. \"It was common to blame employees who violated Well Fargo's rules without analyzing what caused or motivated them to do so. Effect was confused with cause.\"\u003c/p>\n\u003cp>“I think it was a mistake frankly of the sitting CEO at the time to attribute this to bad actors and not accept some responsibility for the corporate culture in his role as CEO,\" says\u003ca href=\"https://www.scu.edu/ethics/about-the-center/people/staff/ann-skeet/\" target=\"_blank\"> Ann Skeet \u003c/a>with the Markkula Center for Applied Ethics at Santa Clara University. \"Clearly the board is willing to accept some responsibility.”\u003c/p>\n\u003cp>Then-CEO John Stumpf resigned last October in the aftermath of the scandal.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>However, the report notes the board also should have responded to issues more quickly and insisted on more detailed and concrete action plans from senior management.\u003c/p>\n\u003cp>The report says board members believe they were misinformed about the number of people being fired after questionable sales practices came to light. It wasn't until a \u003ca href=\"https://www.consumerfinance.gov/about-us/newsroom/consumer-financial-protection-bureau-fines-wells-fargo-100-million-widespread-illegal-practice-secretly-opening-unauthorized-accounts/\" target=\"_blank\">settlement\u003c/a> was reached with the Consumer Financial Protection Bureau that \"the Board learned for the first time that some 5,300 Wells Fargo employees had been terminated for sales practice violations between January 1, 2011 and March 7, 2016.\"\u003c/p>\n\u003cp>Stanford's Grundfest says many managers were looking at the wrong metrics and failed to use common sense.\u003c/p>\n\u003cp>\"Not taking a step back,\" he says. \"And asking what's wrong that we had to fire 5,300 otherwise perfectly normal people?\"\u003c/p>\n\u003cp>Another area where the report says senior executives failed to frame the issue appropriately was the harm done to customers. Even when the bank started firing employees in 2013, the report says \"there was no adequate investigation to identify and address injuries that customers might have suffered.\"\u003c/p>\n\u003cp>The report says it wasn't until a \u003ca href=\"http://www.lacityattorney.org/allegations-against-wells-fargo\" target=\"_blank\">Los Angeles city attorney lawsuit \u003c/a>raised the issue that the bank even recognized that customers could have been harmed by fees charged to accounts they didn't authorize or even knew existed.\u003c/p>\n\u003cp>More importantly, the report says, the bank \"did not consider non-financial harm to customers resulting from the misuse of personal information or the opening of accounts in their names without their authorization.\"\u003c/p>\n\u003cp>The result, says the report, amounted to a serious breach of trust\u003c/p>\n\u003cp>“A bank is first and foremost the custodian and keeper of the customer’s assets,\" says the Markkula Center's Skeet. \"And anytime you are tinkering with anything people think you are a caretaker of ... that should definitely be considered as key and an important fact in this case.”\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The bank has implemented a number of steps, including clawbacks of executive compensation totaling more than $180 million -- among the largest in the history of corporate America. The report says that sales goals were eliminated last September, and incentives are now \"focused on customer experience, with metrics designed to emphasize customer service, retention and long-term relationship building.\"\u003c/p>\n\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/11403542/investigation-of-wells-fargo-sales-practices-details-dramatic-failure",
"authors": [
"1329"
],
"programs": [
"news_6944",
"news_72"
],
"categories": [
"news_1758",
"news_8"
],
"tags": [
"news_2424"
],
"featImg": "news_11100339",
"label": "news_72"
},
"news_11401783": {
"type": "posts",
"id": "news_11401783",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "11401783",
"score": null,
"sort": [
1491846017000
]
},
"parent": 0,
"labelTerm": {},
"blocks": [],
"publishDate": 1491846017,
"format": "standard",
"disqusTitle": "Wells Fargo Claws Back $75 Million More From 2 Executives Over Fake Accounts",
"title": "Wells Fargo Claws Back $75 Million More From 2 Executives Over Fake Accounts",
"headTitle": "The California Report | KQED News",
"content": "\u003cp>Two executives who were publicly excoriated over Wells Fargo's opening of millions of bogus accounts must give back millions more dollars in pay, the bank's board announced Monday. The board is clawing back an additional $47 million from Carrie Tolstedt, who headed the troubled sales division, and $28 million from former CEO John Stumpf.\u003c/p>\n\u003cp>Stumpf \"was too slow\" to see problems in sales practices that brought a $185 million punishment from the \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/08/493130449/wells-fargo-to-pay-around-190-million-over-fake-accounts-that-sparked-bonuses\">Consumer Financial Protection Bureau\u003c/a>, according to a 110-page report released Monday by Wells Fargo's board. The report says he also failed to protect the bank's reputation from what the CFPB has called \"the widespread illegal practice of secretly opening unauthorized deposit and credit card accounts.\"\u003c/p>\n\u003cp>Some 5,300 Wells Fargo employees lost their jobs over the fake-accounts scandal — a number far higher than the bank's board says it was initially led to believe. The report says Stumpf \"did not appreciate the scope and severity of the problem\" and that he \"continued to publicly support the appropriateness of Wells Fargo's sales goals and to highlight that the vast majority of Wells Fargo employees 'got it right.' \"\u003c/p>\n\u003cp>[contextly_sidebar id=\"BMToZ4W659K4wxX8RqIsiZXqUYM2ibA1\"]\u003c/p>\n\u003cp>Both Stumpf and Tolstedt had previously been forced to return tens of millions of dollars. With the new clawbacks, Wells Fargo's board says, the bank has now recovered more than $180 million in executive compensation over the scandal.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Of that total, $69 million has come from Stumpf and $67 million from Tolstedt, the bank says. Stumpf \u003ca href=\"https://ww2.kqed.org/news/2016/10/12/wells-fargo-ceo-john-stumpf-resigns-amid-scandal/\" target=\"_blank\">resigned in October of 2016\u003c/a>.\u003c/p>\n\u003cp>The Wells Fargo report cites \"distortion\" of the sales culture and management system in the unit that was at the heart of the scandal, as well as other organizational issues, as reasons why essential problems weren't addressed.\u003c/p>\n\u003cp>Describing a system that sometimes \"imposed excessive pressure\" on lower-rung workers during Tolstedt's long tenure, the report says employees in the Community Bank division were ranked against each other on \"scorecards\" that were updated daily. Workers were paid and promoted based on sales goals that executives knew were often unattainable, according to the report.\u003c/p>\n\u003cp>[contextly_sidebar id=\"o4ij1tnrVUihiFQSjXGB4KFdeSypBzK2\"]\u003c/p>\n\u003cp>Former Wells Fargo employees who tried to raise red flags about the sales practices \u003ca href=\"http://www.npr.org/2016/10/21/498804659/former-wells-fargo-employees-join-class-action-lawsuit\">have told NPR's Chris Arnold\u003c/a> that they were fired or pushed to resign — and an investigation showed that the bank had put black marks against those employees' names in a permanent national database used by banks and regulators.\u003c/p>\n\u003cp>As for how executives responded to problems within the sales division, the report states, \"Tolstedt and certain of her inner circle were insular and defensive and did not like to be challenged or hear negative information.\"\u003c/p>\n\u003cp>Tolstedt's current perspective isn't represented in the report — its authors say she \"declined, on advice of counsel, to be interviewed as part of this investigation.\"\u003c/p>\n\u003cp>The report notes that in January, Wells Fargo changed its incentive program to focus on \"customer service rather than selling products.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>As we've previously reported:\u003c/p>\n\u003cul>\n\u003cli>When accusations of fraud were circulating last fall, it emerged that Tolstedt was set to leave Wells Fargo with \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/13/493791920/wells-fargo-units-leader-departs-with-125-million-after-group-incurs-record-fine\">$124.6 million in stock and options\u003c/a>.\u003c/li>\n\u003cli>Stumpf \u003ca href=\"https://www08.wellsfargomedia.com/assets/pdf/about/investor-relations/annual-reports/2016-proxy-statement.pdf\">made $19.3 million in annual compensation \u003c/a>(including a performance bonus of $12.5 million) in 2015.\u003c/li>\n\u003cli>On Capitol Hill, \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/20/494738797/you-should-resign-watch-sen-elizabeth-warren-grill-wells-fargo-ceo-john-stumpf\">Sen. Elizabeth Warren, D- Mass., accused Stumpf\u003c/a> of netting more than $200 million after the sales practices boosted the bank's stock.\u003c/li>\n\u003cli>In February, two cities \u003ca href=\"http://www.npr.org/sections/thetwo-way/2017/02/08/514133514/two-cities-vote-to-pull-more-than-3-billion-from-wells-fargo-over-dakota-pipelin\">pulled more than $3 billion\u003c/a> in annual cash flow from Wells Fargo over its role in the Dakota Access Pipeline project.\u003c/li>\n\u003c/ul>\n\u003cdiv class=\"fullattribution\">Copyright 2017 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Wells+Fargo+Claws+Back+%2475+Million+More+From+2+Executives+Over+Fake+Accounts&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
"disqusIdentifier": "11401783 https://ww2.kqed.org/news/?p=11401783",
"disqusUrl": "https://ww2.kqed.org/news/2017/04/10/wells-fargo-claws-back-75-million-more-from-2-executives-over-fake-accounts/",
"stats": {
"hasVideo": false,
"hasChartOrMap": false,
"hasAudio": false,
"hasPolis": false,
"wordCount": 609,
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"iframeSrcs": [],
"paragraphCount": 16
},
"modified": 1491859611,
"excerpt": "Former CEO John Stumpf 'was too slow' to realize the risk of sales practices, the bank's board says. The scandal also brought a $185 million punishment from the Consumer Financial Protection Bureau.",
"headData": {
"twImgId": "",
"twTitle": "",
"ogTitle": "",
"ogImgId": "",
"twDescription": "",
"description": "Former CEO John Stumpf 'was too slow' to realize the risk of sales practices, the bank's board says. The scandal also brought a $185 million punishment from the Consumer Financial Protection Bureau.",
"title": "Wells Fargo Claws Back $75 Million More From 2 Executives Over Fake Accounts | KQED",
"ogDescription": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Wells Fargo Claws Back $75 Million More From 2 Executives Over Fake Accounts",
"datePublished": "2017-04-10T10:40:17-07:00",
"dateModified": "2017-04-10T14:26:51-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"guestAuthors": [],
"slug": "wells-fargo-claws-back-75-million-more-from-2-executives-over-fake-accounts",
"status": "publish",
"sourceUrl": "http://www.npr.org/",
"nprApiLink": "http://api.npr.org/query?id=523254069&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004",
"nprByline": "Bill Chappell",
"nprStoryDate": "Mon, 10 Apr 2017 10:08:00 -0400",
"nprLastModifiedDate": "Mon, 10 Apr 2017 12:14:29 -0400",
"nprHtmlLink": "http://www.npr.org/sections/thetwo-way/2017/04/10/523254069/wells-fargo-claws-back-75-million-more-from-2-executives-over-fake-accounts?ft=nprml&f=523254069",
"nprImageAgency": "Getty Images",
"nprImageCredit": "Mark Wilson",
"source": "NPR",
"nprStoryId": "523254069",
"nprRetrievedStory": "1",
"nprPubDate": "Mon, 10 Apr 2017 12:14:00 -0400",
"path": "/news/11401783/wells-fargo-claws-back-75-million-more-from-2-executives-over-fake-accounts",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Two executives who were publicly excoriated over Wells Fargo's opening of millions of bogus accounts must give back millions more dollars in pay, the bank's board announced Monday. The board is clawing back an additional $47 million from Carrie Tolstedt, who headed the troubled sales division, and $28 million from former CEO John Stumpf.\u003c/p>\n\u003cp>Stumpf \"was too slow\" to see problems in sales practices that brought a $185 million punishment from the \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/08/493130449/wells-fargo-to-pay-around-190-million-over-fake-accounts-that-sparked-bonuses\">Consumer Financial Protection Bureau\u003c/a>, according to a 110-page report released Monday by Wells Fargo's board. The report says he also failed to protect the bank's reputation from what the CFPB has called \"the widespread illegal practice of secretly opening unauthorized deposit and credit card accounts.\"\u003c/p>\n\u003cp>Some 5,300 Wells Fargo employees lost their jobs over the fake-accounts scandal — a number far higher than the bank's board says it was initially led to believe. The report says Stumpf \"did not appreciate the scope and severity of the problem\" and that he \"continued to publicly support the appropriateness of Wells Fargo's sales goals and to highlight that the vast majority of Wells Fargo employees 'got it right.' \"\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Both Stumpf and Tolstedt had previously been forced to return tens of millions of dollars. With the new clawbacks, Wells Fargo's board says, the bank has now recovered more than $180 million in executive compensation over the scandal.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Of that total, $69 million has come from Stumpf and $67 million from Tolstedt, the bank says. Stumpf \u003ca href=\"https://ww2.kqed.org/news/2016/10/12/wells-fargo-ceo-john-stumpf-resigns-amid-scandal/\" target=\"_blank\">resigned in October of 2016\u003c/a>.\u003c/p>\n\u003cp>The Wells Fargo report cites \"distortion\" of the sales culture and management system in the unit that was at the heart of the scandal, as well as other organizational issues, as reasons why essential problems weren't addressed.\u003c/p>\n\u003cp>Describing a system that sometimes \"imposed excessive pressure\" on lower-rung workers during Tolstedt's long tenure, the report says employees in the Community Bank division were ranked against each other on \"scorecards\" that were updated daily. Workers were paid and promoted based on sales goals that executives knew were often unattainable, according to the report.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Former Wells Fargo employees who tried to raise red flags about the sales practices \u003ca href=\"http://www.npr.org/2016/10/21/498804659/former-wells-fargo-employees-join-class-action-lawsuit\">have told NPR's Chris Arnold\u003c/a> that they were fired or pushed to resign — and an investigation showed that the bank had put black marks against those employees' names in a permanent national database used by banks and regulators.\u003c/p>\n\u003cp>As for how executives responded to problems within the sales division, the report states, \"Tolstedt and certain of her inner circle were insular and defensive and did not like to be challenged or hear negative information.\"\u003c/p>\n\u003cp>Tolstedt's current perspective isn't represented in the report — its authors say she \"declined, on advice of counsel, to be interviewed as part of this investigation.\"\u003c/p>\n\u003cp>The report notes that in January, Wells Fargo changed its incentive program to focus on \"customer service rather than selling products.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>As we've previously reported:\u003c/p>\n\u003cul>\n\u003cli>When accusations of fraud were circulating last fall, it emerged that Tolstedt was set to leave Wells Fargo with \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/13/493791920/wells-fargo-units-leader-departs-with-125-million-after-group-incurs-record-fine\">$124.6 million in stock and options\u003c/a>.\u003c/li>\n\u003cli>Stumpf \u003ca href=\"https://www08.wellsfargomedia.com/assets/pdf/about/investor-relations/annual-reports/2016-proxy-statement.pdf\">made $19.3 million in annual compensation \u003c/a>(including a performance bonus of $12.5 million) in 2015.\u003c/li>\n\u003cli>On Capitol Hill, \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/20/494738797/you-should-resign-watch-sen-elizabeth-warren-grill-wells-fargo-ceo-john-stumpf\">Sen. Elizabeth Warren, D- Mass., accused Stumpf\u003c/a> of netting more than $200 million after the sales practices boosted the bank's stock.\u003c/li>\n\u003cli>In February, two cities \u003ca href=\"http://www.npr.org/sections/thetwo-way/2017/02/08/514133514/two-cities-vote-to-pull-more-than-3-billion-from-wells-fargo-over-dakota-pipelin\">pulled more than $3 billion\u003c/a> in annual cash flow from Wells Fargo over its role in the Dakota Access Pipeline project.\u003c/li>\n\u003c/ul>\n\u003cdiv class=\"fullattribution\">Copyright 2017 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Wells+Fargo+Claws+Back+%2475+Million+More+From+2+Executives+Over+Fake+Accounts&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/11401783/wells-fargo-claws-back-75-million-more-from-2-executives-over-fake-accounts",
"authors": [
"byline_news_11401783"
],
"programs": [
"news_6944",
"news_72"
],
"categories": [
"news_1758",
"news_6188",
"news_8"
],
"tags": [
"news_17286",
"news_2424"
],
"affiliates": [
"news_253"
],
"featImg": "news_11401784",
"label": "source_news_11401783"
},
"news_11381780": {
"type": "posts",
"id": "news_11381780",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "11381780",
"score": null,
"sort": [
1490810095000
]
},
"parent": 0,
"labelTerm": {},
"blocks": [],
"publishDate": 1490810095,
"format": "standard",
"disqusTitle": "Wells Fargo to Pay $110 Million to Settle Fake Account Suit",
"title": "Wells Fargo to Pay $110 Million to Settle Fake Account Suit",
"headTitle": "The California Report | KQED News",
"content": "\u003cp>NEW YORK -- Wells Fargo has agreed to pay $110 million to settle a class-action lawsuit over up to 2 million accounts its employees opened for customers without getting their permission, the bank announced Tuesday.\u003c/p>\n\u003cp>It's the first private settlement that Wells has reached since the company paid $185 million to federal and California authorities late last year. Authorities said bank employees, driven by high-pressure sales tactics, opened the bank and credit card accounts without customer authorization.\u003c/p>\n\u003cp>Wells also disclosed Tuesday that a federal regulator had downgraded its rating under a law designed to help monitor and promote banking practices to low-income and minority communities. The Office of the Comptroller of the Currency cited the sales practices as one reason for the downgrade. The move means restrictions on Wells' business, including opening more branches or making acquisitions.\u003c/p>\n\u003cp>The settlement will include customers who had accounts opened without their permission, or were signed up for a product they did not agree to, going back to Jan. 1, 2009. Wells Fargo says it believes this settlement, which is subject to court approval, will resolve the 11 other pending class-action lawsuits filed against it over the accounts.\u003c/p>\n\u003cp>Notably, Wells said it is waiving its right to take customers into what's known as third-party arbitration, which lets the bank take complaints to a private mediator instead of a court of law. The practice has been a source of controversy for the bank, and customer advocates and politicians had been pressuring Wells to give up its right to use arbitration. Until Tuesday, Wells had been invoking its right to arbitration in this particular case.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"We believe this is an outstanding result obtained for the benefit of a proposed nationwide class, notwithstanding Wells Fargo's effort to block the class action with an arbitration clause,\" said Derek Loeser, a partner with Keller Rohrback, one of the firms that filed a class-action suit against the bank.\u003c/p>\n\u003cp>After paying attorneys' fees, the $110 million will first go to cover any customers' out-of-pocket losses or fees that they may have incurred due to the unauthorized accounts. All remaining money will be split among the all impacted customers.\u003c/p>\n\u003cp>San Francisco-based Wells Fargo has seen sharp declines in new account openings and bank traffic, and has been working to restore customers' trust since the practices came to light. The biggest scandal in the bank's history led to the abrupt retirement of its CEO, John Stumpf. In response to the scandal, Wells has changed its sales practices, ousted other executives and called tens of millions of customers to check on whether they truly opened the accounts in question.\u003c/p>\n\u003cp>\"This agreement is another step in our journey to make things right with customers,\" Wells Fargo CEO Tim Sloan said in a prepared statement. Sloan took over as CEO in October.\u003c/p>\n\u003cp>Wells Fargo's board of directors is conducting an investigation into the bank's sales practices, a report that is expected to be out in April ahead of the annual shareholder meeting. The board has already cut bonuses to major executives.\u003c/p>\n\u003cp>The downgrade Tuesday from the Office of the Comptroller of the Currency, the nation's supervisor for all large national banks, moved Wells Fargo to a \"needs to improve\" standing from its previous \"outstanding\" under the Community Reinvestment Act. Banks can be fined or sanctioned under the law when evidence show patterns of discriminatory behavior.\u003c/p>\n\u003cp>In its report, which covers 2009-2012, the regulator cited the sales practices scandal as a sign of unfair or deceptive behavior. It also cited previous settlements from that period, including one the bank reached in 2012 in which Wells was accused of selling subprime and more costly mortgages to black and other minority borrowers.\u003c/p>\n\u003cp>\"These findings reflect an extensive and pervasive pattern and practice of discriminatory and illegal credit practices across multiple lines of business within the bank, resulting in significant harm to large numbers of consumers,\" the regulator said.\u003c/p>\n\u003cp>Sloan said the bank was \"disappointed\" with the decision but is \"committed to addressing the OCC's concerns.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>Ken Sweet covers banks and consumer financial issues with The Associated Press. Follow him on Twitter at @kensweet.\u003c/em>\u003c/p>\n\n",
"disqusIdentifier": "11381780 https://ww2.kqed.org/news/?p=11381780",
"disqusUrl": "https://ww2.kqed.org/news/2017/03/29/wells-fargo-to-pay-110-million-to-settle-fake-account-suit/",
"stats": {
"hasVideo": false,
"hasChartOrMap": false,
"hasAudio": false,
"hasPolis": false,
"wordCount": 703,
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"iframeSrcs": [],
"paragraphCount": 17
},
"modified": 1490820644,
"excerpt": "Wells also disclosed Tuesday that a federal regulator had downgraded its rating under a law designed to help monitor and promote banking practices to low-income and minority communities.",
"headData": {
"twImgId": "",
"twTitle": "",
"ogTitle": "",
"ogImgId": "",
"twDescription": "",
"description": "Wells also disclosed Tuesday that a federal regulator had downgraded its rating under a law designed to help monitor and promote banking practices to low-income and minority communities.",
"title": "Wells Fargo to Pay $110 Million to Settle Fake Account Suit | KQED",
"ogDescription": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Wells Fargo to Pay $110 Million to Settle Fake Account Suit",
"datePublished": "2017-03-29T10:54:55-07:00",
"dateModified": "2017-03-29T13:50:44-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"guestAuthors": [],
"slug": "wells-fargo-to-pay-110-million-to-settle-fake-account-suit",
"status": "publish",
"nprByline": "\u003cstrong>Ken Sweet\u003cbr />Associated Press\u003c/strong>",
"source": "Associated Press",
"path": "/news/11381780/wells-fargo-to-pay-110-million-to-settle-fake-account-suit",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>NEW YORK -- Wells Fargo has agreed to pay $110 million to settle a class-action lawsuit over up to 2 million accounts its employees opened for customers without getting their permission, the bank announced Tuesday.\u003c/p>\n\u003cp>It's the first private settlement that Wells has reached since the company paid $185 million to federal and California authorities late last year. Authorities said bank employees, driven by high-pressure sales tactics, opened the bank and credit card accounts without customer authorization.\u003c/p>\n\u003cp>Wells also disclosed Tuesday that a federal regulator had downgraded its rating under a law designed to help monitor and promote banking practices to low-income and minority communities. The Office of the Comptroller of the Currency cited the sales practices as one reason for the downgrade. The move means restrictions on Wells' business, including opening more branches or making acquisitions.\u003c/p>\n\u003cp>The settlement will include customers who had accounts opened without their permission, or were signed up for a product they did not agree to, going back to Jan. 1, 2009. Wells Fargo says it believes this settlement, which is subject to court approval, will resolve the 11 other pending class-action lawsuits filed against it over the accounts.\u003c/p>\n\u003cp>Notably, Wells said it is waiving its right to take customers into what's known as third-party arbitration, which lets the bank take complaints to a private mediator instead of a court of law. The practice has been a source of controversy for the bank, and customer advocates and politicians had been pressuring Wells to give up its right to use arbitration. Until Tuesday, Wells had been invoking its right to arbitration in this particular case.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\"We believe this is an outstanding result obtained for the benefit of a proposed nationwide class, notwithstanding Wells Fargo's effort to block the class action with an arbitration clause,\" said Derek Loeser, a partner with Keller Rohrback, one of the firms that filed a class-action suit against the bank.\u003c/p>\n\u003cp>After paying attorneys' fees, the $110 million will first go to cover any customers' out-of-pocket losses or fees that they may have incurred due to the unauthorized accounts. All remaining money will be split among the all impacted customers.\u003c/p>\n\u003cp>San Francisco-based Wells Fargo has seen sharp declines in new account openings and bank traffic, and has been working to restore customers' trust since the practices came to light. The biggest scandal in the bank's history led to the abrupt retirement of its CEO, John Stumpf. In response to the scandal, Wells has changed its sales practices, ousted other executives and called tens of millions of customers to check on whether they truly opened the accounts in question.\u003c/p>\n\u003cp>\"This agreement is another step in our journey to make things right with customers,\" Wells Fargo CEO Tim Sloan said in a prepared statement. Sloan took over as CEO in October.\u003c/p>\n\u003cp>Wells Fargo's board of directors is conducting an investigation into the bank's sales practices, a report that is expected to be out in April ahead of the annual shareholder meeting. The board has already cut bonuses to major executives.\u003c/p>\n\u003cp>The downgrade Tuesday from the Office of the Comptroller of the Currency, the nation's supervisor for all large national banks, moved Wells Fargo to a \"needs to improve\" standing from its previous \"outstanding\" under the Community Reinvestment Act. Banks can be fined or sanctioned under the law when evidence show patterns of discriminatory behavior.\u003c/p>\n\u003cp>In its report, which covers 2009-2012, the regulator cited the sales practices scandal as a sign of unfair or deceptive behavior. It also cited previous settlements from that period, including one the bank reached in 2012 in which Wells was accused of selling subprime and more costly mortgages to black and other minority borrowers.\u003c/p>\n\u003cp>\"These findings reflect an extensive and pervasive pattern and practice of discriminatory and illegal credit practices across multiple lines of business within the bank, resulting in significant harm to large numbers of consumers,\" the regulator said.\u003c/p>\n\u003cp>Sloan said the bank was \"disappointed\" with the decision but is \"committed to addressing the OCC's concerns.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>Ken Sweet covers banks and consumer financial issues with The Associated Press. Follow him on Twitter at @kensweet.\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/11381780/wells-fargo-to-pay-110-million-to-settle-fake-account-suit",
"authors": [
"byline_news_11381780"
],
"programs": [
"news_6944",
"news_72"
],
"categories": [
"news_1758",
"news_8"
],
"tags": [
"news_19542",
"news_2424"
],
"featImg": "news_11100339",
"label": "source_news_11381780"
},
"news_11307284": {
"type": "posts",
"id": "news_11307284",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "11307284",
"score": null,
"sort": [
1486586683000
]
},
"guestAuthors": [],
"slug": "davis-and-seattle-divest-more-than-3-billion-from-wells-fargo-over-dakota-pipeline",
"title": "Davis and Seattle Divest More Than $3 Billion From Wells Fargo Over Dakota Pipeline",
"publishDate": 1486586683,
"format": "image",
"headTitle": "Davis and Seattle Divest More Than $3 Billion From Wells Fargo Over Dakota Pipeline | KQED",
"labelTerm": {},
"content": "\u003cp>The Seattle City Council has voted not to renew its contract with Wells Fargo, in a move that cites the bank’s role as a lender to the Dakota Access Pipeline project as well as its \u003ca href=\"https://ww2.kqed.org/news/2016/10/19/san-francisco-legislation-would-cut-citys-ties-with-wells-fargo/\" target=\"_blank\" rel=\"noopener\">creation of millions of bogus accounts\u003c/a>. As a result, the city won’t renew its contract with the bank that expires next year.\u003c/p>\n\u003cp>The unanimous vote will pull more than $3 billion in city funds from the banking giant, the council says. The city says the bidding process for its next banking partner will “incentivize ‘social responsibility.’ ”\u003c/p>\n\u003cp>After Seattle’s council acted, the California city of Davis took a similar action, voting to find a new bank to handle its roughly $124 million in accounts by the end of 2017.\u003c/p>\n\u003cp>On the same day the two cities moved to leave Wells Fargo, the U.S. Army Corps of Engineers granted an easement allowing the Dakota Access Pipeline to cross under the Missouri River north of the Standing Rock Sioux Reservation. As \u003ca href=\"http://www.npr.org/sections/thetwo-way/2017/02/07/513951600/army-approves-dakota-access-pipeline-route-paving-way-for-the-projects-completio\">NPR’s Rebecca Hersher reported\u003c/a>, that agreement would clear the way for construction of the final 1.5 miles of the more than 1,700-mile pipeline.\u003c/p>\n\u003cp>[contextly_sidebar id=”4IKKzNIucYknx3M5t6V13DTh78erceng”]\u003c/p>\n\u003cp>“Protests in Seattle against the Dakota Access Pipeline project have been large and frequent, often organized by local tribal members,” \u003ca href=\"http://kuow.org/post/what-seattles-boycott-could-mean-wells-fargo\">member station KUOW reports\u003c/a>. “Protesters, many of them Native people from Washington state, share the concerns of the Standing Rock Sioux Tribe, which says the pipeline would threaten tribal water supplies, land and cultural sites.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>San Francisco-based Wells Fargo has been in the headlines since last fall over a scandal involving accusations that the bank’s employees \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/08/493130449/wells-fargo-to-pay-around-190-million-over-fake-accounts-that-sparked-bonuses\">created fake accounts in its customers’ names\u003c/a> to bolster performance results and boost bonuses. While other banks are also involved in the pipeline deal, Wells Fargo’s recent history seems to have helped make it a target once again.\u003c/p>\n\u003cp>Seattle’s plan to stop its dealings with Wells Fargo comes months after the city canceled a $100 million bond deal between its electric utility and the bank. That took place last fall, when the treasurers of California, Illinois and other entities said they would freeze their dealings with the bank — in some cases, for a one-year period.\u003c/p>\n\u003cp>Wells Fargo’s commercial banking manager for Washington state, Mary Knell, tells KUOW that she’s disappointed in Seattle’s new move, noting that the bank is bound by its contract with the pipeline project.\u003c/p>\n\u003cp>Knell tells KUOW that the bank has “enhanced our due diligence on projects such as this to include more research into whether indigenous communities are affected and that they have been properly consulted.”\u003c/p>\n\u003cp>[contextly_sidebar id=”cUO9k3notH9oRy774r3VhQTe5VDrpSEZ”]\u003c/p>\n\u003cp>Socialist City Council member Kshama Sawant, who spearheaded Seattle’s move away from Wells Fargo, says a rally against the bank is scheduled for this weekend.\u003c/p>\n\u003cp>And after noting that Wells Fargo is “one of the six primary financiers of the for-profit private prison industry,” \u003ca href=\"http://council.seattle.gov/2017/02/01/seattle-divestment-from-wells-fargo-moves-forward-in-a-stunning-rebuke-of-wall-street-big-oil-and-the-billionaire-class/\">Sawant ended a statement\u003c/a> about the bill’s initial passage earlier this month with a note of caution, saying, “All of the big banks are terrible, and, as long as we have capitalism, our contracts will be with institutions that put corporate greed over human need.”\u003c/p>\n\u003cp>Days before Seattle held an initial vote on divesting from the bank, \u003ca href=\"https://www.wellsfargo.com/about/press/2017/seattle-area-revitalization_0127.content\">Wells Fargo announced\u003c/a> it will donate $500,000 to five of the city’s nonprofit groups that work to revitalize Seattle neighborhoods.\u003c/p>\n\u003cp>When Seattle City Council member Debora Juarez \u003ca href=\"http://council.seattle.gov/2017/02/03/councilmember-juarezs-statement-on-mondays-wells-fargo-legislation/\">spoke of voting against Wells Fargo\u003c/a>, she repeatedly cited a need for integrity — even as she acknowledged the small direct impact Seattle’s move will likely have.\u003c/p>\n\u003cp>“For a company whose deposits totaled more than $1 trillion last year, it’s a drop in a very big bucket,” Juarez said. “But for Seattle, a city whose budget is approximately $4 billion, voting to withdraw our funds — money that covers the biweekly payroll of $30 million for about 12,000 employees — is an opportunity to send a message.”\u003c/p>\n\u003cp>In Davis, \u003ca href=\"http://documents.cityofdavis.org/Media/Default/Documents/PDF/CityCouncil/CouncilMeetings/Agendas/20170207/09-Banking-Services.pdf\">the city’s report\u003c/a> on the possibility of cutting ties with Wells Fargo noted that Philadelphia and Minneapolis are also considering the same move.\u003c/p>\n\u003cp>As for Seattle’s future options, KUOW reports:\u003c/p>\n\u003cblockquote>\u003cp>“It’s not clear which financial institutions the city will work with in the future. More than a dozen other banks are connected to the pipeline, including CitiBank, ING, Chase and Bank of America.\u003c/p>\n\u003cp>“City Council members including Sawant, Mike O’Brien and Lisa Herbold are interested in contracting with a credit union or state-run public bank. Both of those options, however, would require a change to state law.”\u003c/p>\u003c/blockquote>\n\u003cp>In addition to complaints about the pipeline and its business practices, Wells Fargo was hit with a lawsuit at the end of January that accused the bank of “illegally denying student loans to young immigrants who are protected from deportation and allowed to work and study in the U.S. under a program created by former President Barack Obama,” as \u003ca href=\"http://www.scpr.org/news/2017/01/30/68589/claim-accuses-wells-fargo-of-denying-loans-to-youn/\">member station KPCC reported\u003c/a>.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2017 NPR. To see more, visit \u003ca href=\"http://www.npr.org/\" target=\"_blank\" rel=\"noopener\">NPR.org\u003c/a>.\u003c/p>\n\n",
"blocks": [],
"excerpt": "In a unanimous vote, Seattle's City Council opted to pull more than $3 billion in city funds from the banking giant. Hours later, Davis followed suit.",
"status": "publish",
"parent": 0,
"modified": 1721109122,
"stats": {
"hasAudio": false,
"hasVideo": false,
"hasChartOrMap": false,
"iframeSrcs": [],
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"hasPolis": false,
"paragraphCount": 24,
"wordCount": 894
},
"headData": {
"title": "Davis and Seattle Divest More Than $3 Billion From Wells Fargo Over Dakota Pipeline | KQED",
"description": "In a unanimous vote, Seattle's City Council opted to pull more than $3 billion in city funds from the banking giant. Hours later, Davis followed suit.",
"ogTitle": "",
"ogDescription": "",
"ogImgId": "",
"twTitle": "",
"twDescription": "",
"twImgId": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Davis and Seattle Divest More Than $3 Billion From Wells Fargo Over Dakota Pipeline",
"datePublished": "2017-02-08T12:44:43-08:00",
"dateModified": "2024-07-15T22:52:02-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"source": "NPR",
"sourceUrl": "http://www.npr.org/",
"sticky": false,
"nprImageCredit": "Elaine Thompson",
"nprByline": "Bill Chappell",
"nprImageAgency": "AP",
"nprStoryId": "514133514",
"nprApiLink": "http://api.npr.org/query?id=514133514&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004",
"nprHtmlLink": "http://www.npr.org/sections/thetwo-way/2017/02/08/514133514/two-cities-vote-to-pull-more-than-3-billion-from-wells-fargo-over-dakota-pipelin?ft=nprml&f=514133514",
"nprRetrievedStory": "1",
"nprPubDate": "Wed, 08 Feb 2017 14:18:00 -0500",
"nprStoryDate": "Wed, 08 Feb 2017 14:18:32 -0500",
"nprLastModifiedDate": "Wed, 08 Feb 2017 14:18:32 -0500",
"path": "/news/11307284/davis-and-seattle-divest-more-than-3-billion-from-wells-fargo-over-dakota-pipeline",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>The Seattle City Council has voted not to renew its contract with Wells Fargo, in a move that cites the bank’s role as a lender to the Dakota Access Pipeline project as well as its \u003ca href=\"https://ww2.kqed.org/news/2016/10/19/san-francisco-legislation-would-cut-citys-ties-with-wells-fargo/\" target=\"_blank\" rel=\"noopener\">creation of millions of bogus accounts\u003c/a>. As a result, the city won’t renew its contract with the bank that expires next year.\u003c/p>\n\u003cp>The unanimous vote will pull more than $3 billion in city funds from the banking giant, the council says. The city says the bidding process for its next banking partner will “incentivize ‘social responsibility.’ ”\u003c/p>\n\u003cp>After Seattle’s council acted, the California city of Davis took a similar action, voting to find a new bank to handle its roughly $124 million in accounts by the end of 2017.\u003c/p>\n\u003cp>On the same day the two cities moved to leave Wells Fargo, the U.S. Army Corps of Engineers granted an easement allowing the Dakota Access Pipeline to cross under the Missouri River north of the Standing Rock Sioux Reservation. As \u003ca href=\"http://www.npr.org/sections/thetwo-way/2017/02/07/513951600/army-approves-dakota-access-pipeline-route-paving-way-for-the-projects-completio\">NPR’s Rebecca Hersher reported\u003c/a>, that agreement would clear the way for construction of the final 1.5 miles of the more than 1,700-mile pipeline.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>“Protests in Seattle against the Dakota Access Pipeline project have been large and frequent, often organized by local tribal members,” \u003ca href=\"http://kuow.org/post/what-seattles-boycott-could-mean-wells-fargo\">member station KUOW reports\u003c/a>. “Protesters, many of them Native people from Washington state, share the concerns of the Standing Rock Sioux Tribe, which says the pipeline would threaten tribal water supplies, land and cultural sites.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>San Francisco-based Wells Fargo has been in the headlines since last fall over a scandal involving accusations that the bank’s employees \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/08/493130449/wells-fargo-to-pay-around-190-million-over-fake-accounts-that-sparked-bonuses\">created fake accounts in its customers’ names\u003c/a> to bolster performance results and boost bonuses. While other banks are also involved in the pipeline deal, Wells Fargo’s recent history seems to have helped make it a target once again.\u003c/p>\n\u003cp>Seattle’s plan to stop its dealings with Wells Fargo comes months after the city canceled a $100 million bond deal between its electric utility and the bank. That took place last fall, when the treasurers of California, Illinois and other entities said they would freeze their dealings with the bank — in some cases, for a one-year period.\u003c/p>\n\u003cp>Wells Fargo’s commercial banking manager for Washington state, Mary Knell, tells KUOW that she’s disappointed in Seattle’s new move, noting that the bank is bound by its contract with the pipeline project.\u003c/p>\n\u003cp>Knell tells KUOW that the bank has “enhanced our due diligence on projects such as this to include more research into whether indigenous communities are affected and that they have been properly consulted.”\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Socialist City Council member Kshama Sawant, who spearheaded Seattle’s move away from Wells Fargo, says a rally against the bank is scheduled for this weekend.\u003c/p>\n\u003cp>And after noting that Wells Fargo is “one of the six primary financiers of the for-profit private prison industry,” \u003ca href=\"http://council.seattle.gov/2017/02/01/seattle-divestment-from-wells-fargo-moves-forward-in-a-stunning-rebuke-of-wall-street-big-oil-and-the-billionaire-class/\">Sawant ended a statement\u003c/a> about the bill’s initial passage earlier this month with a note of caution, saying, “All of the big banks are terrible, and, as long as we have capitalism, our contracts will be with institutions that put corporate greed over human need.”\u003c/p>\n\u003cp>Days before Seattle held an initial vote on divesting from the bank, \u003ca href=\"https://www.wellsfargo.com/about/press/2017/seattle-area-revitalization_0127.content\">Wells Fargo announced\u003c/a> it will donate $500,000 to five of the city’s nonprofit groups that work to revitalize Seattle neighborhoods.\u003c/p>\n\u003cp>When Seattle City Council member Debora Juarez \u003ca href=\"http://council.seattle.gov/2017/02/03/councilmember-juarezs-statement-on-mondays-wells-fargo-legislation/\">spoke of voting against Wells Fargo\u003c/a>, she repeatedly cited a need for integrity — even as she acknowledged the small direct impact Seattle’s move will likely have.\u003c/p>\n\u003cp>“For a company whose deposits totaled more than $1 trillion last year, it’s a drop in a very big bucket,” Juarez said. “But for Seattle, a city whose budget is approximately $4 billion, voting to withdraw our funds — money that covers the biweekly payroll of $30 million for about 12,000 employees — is an opportunity to send a message.”\u003c/p>\n\u003cp>In Davis, \u003ca href=\"http://documents.cityofdavis.org/Media/Default/Documents/PDF/CityCouncil/CouncilMeetings/Agendas/20170207/09-Banking-Services.pdf\">the city’s report\u003c/a> on the possibility of cutting ties with Wells Fargo noted that Philadelphia and Minneapolis are also considering the same move.\u003c/p>\n\u003cp>As for Seattle’s future options, KUOW reports:\u003c/p>\n\u003cblockquote>\u003cp>“It’s not clear which financial institutions the city will work with in the future. More than a dozen other banks are connected to the pipeline, including CitiBank, ING, Chase and Bank of America.\u003c/p>\n\u003cp>“City Council members including Sawant, Mike O’Brien and Lisa Herbold are interested in contracting with a credit union or state-run public bank. Both of those options, however, would require a change to state law.”\u003c/p>\u003c/blockquote>\n\u003cp>In addition to complaints about the pipeline and its business practices, Wells Fargo was hit with a lawsuit at the end of January that accused the bank of “illegally denying student loans to young immigrants who are protected from deportation and allowed to work and study in the U.S. under a program created by former President Barack Obama,” as \u003ca href=\"http://www.scpr.org/news/2017/01/30/68589/claim-accuses-wells-fargo-of-denying-loans-to-youn/\">member station KPCC reported\u003c/a>.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Copyright 2017 NPR. To see more, visit \u003ca href=\"http://www.npr.org/\" target=\"_blank\" rel=\"noopener\">NPR.org\u003c/a>.\u003c/p>\n\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/11307284/davis-and-seattle-divest-more-than-3-billion-from-wells-fargo-over-dakota-pipeline",
"authors": [
"byline_news_11307284"
],
"programs": [
"news_6944",
"news_72"
],
"categories": [
"news_1758",
"news_19906",
"news_8",
"news_356"
],
"tags": [
"news_20197",
"news_3111",
"news_17286",
"news_2424"
],
"affiliates": [
"news_253"
],
"featImg": "news_11307367",
"label": "source_news_11307284"
},
"news_11136674": {
"type": "posts",
"id": "news_11136674",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "11136674",
"score": null,
"sort": [
1476905700000
]
},
"parent": 0,
"labelTerm": {
"site": "news",
"term": 72
},
"blocks": [],
"publishDate": 1476905700,
"format": "standard",
"disqusTitle": "California Investigating Wells Fargo Over Felony Identity Theft Allegations",
"title": "California Investigating Wells Fargo Over Felony Identity Theft Allegations",
"headTitle": "The California Report | KQED News",
"content": "\u003cp>\u003cstrong>Update, 4:40 p.m., Wednesday:\u003c/strong>\u003cbr>\nCalifornia's attorney general is conducting a criminal investigation into whether employees at San Francisco-based Wells Fargo bank falsely identified themselves and stole identities in the sales practices scandal that rocked the bank and \u003ca href=\"http://ww2.kqed.org/news/2016/10/12/wells-fargo-ceo-john-stumpf-resigns-amid-scandal/\" target=\"_blank\">cost its CEO his job\u003c/a>, documents released Wednesday show.\u003c/p>\n\u003cp>A search warrant and supporting affidavit released by the state Department of Justice show that agents sought evidence related to allegations that bank employees created up to 2 million bank and credit card accounts without customers' approval in order to meet sales goals.\u003c/p>\n\u003cp>The warrant, first reported by the Los Angeles Times, was served Oct. 5 as Attorney General Kamala Harris runs for the U.S. Senate in next month's election.\u003c/p>\n\u003cp>Copies obtained by The Associated Press under a public records request show her office sought the names of customers who had accounts opened without their permission, the names of employees who opened the accounts and their managers, and fees associated with the improperly opened accounts.\u003c/p>\n\u003cp>\"We can't comment on an ongoing investigation,\" Kristin Ford, a spokeswoman for the attorney general, said in an email.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Wells Fargo spokesman Mark Folk said in an email that the bank is cooperating in providing the requested information.\u003c/p>\n\u003cp>[contextly_sidebar id=\"k08RLDzv3nlMOpXBNLt8FXLBOQ3e0mjt\"]\u003c/p>\n\u003cp>Justice Department Special Agent Supervisor James Hirt said in a 14-page affidavit seeking the search warrant that \"there is probable cause to believe that employees of Wells Fargo Bank unlawfully accessed the bank's computer system to obtain the PII (personal identifying information) of customers.\"\u003c/p>\n\u003cp>\"The bank's employees then used the unlawfully obtained customers' PII to commit false impersonation and identity theft by opening unauthorized accounts, credit cards and various other products that resulted in the accumulation of fees and charges for Wells Fargo,\" Hirt said.\u003c/p>\n\u003cp>One Los Angeles customer was surprised to learn last year that a Wells Fargo employee had opened a $10,000 line of credit linked to his accounts without his authorization, according to the affidavit.\u003c/p>\n\u003cp>Another was shocked when she and her husband began receiving notices from the bank on payments they allegedly owed on three life insurance policies they had never purchased. Bank employees repeatedly opened and closed her bank accounts, causing her to bounce checks and pay bank fees.\u003c/p>\n\u003cp>\u003cstrong>Original Post:\u003cbr>\n\u003c/strong>San Francisco is set to become the latest city to consider cutting ties with Wells Fargo in the wake of a growing scandal involving the creation of around 2 million phony bank accounts.\u003c/p>\n\u003cp>Supervisors Jane Kim and John Avalos introduced legislation Tuesday calling for the city to end its business with Wells Fargo and urging the city attorney and district attorney to investigate the bank's practices.\u003c/p>\n\u003cp>In addition, the legislation calls for the city to consider a \"responsible banking ordinance\" and revoke the naming of Wells Fargo Plaza at San Francisco General Hospital.\u003c/p>\n\u003cp>Kim called the bank's sales practices \"outrageous and illegal.\"\u003c/p>\n\u003cp>[contextly_sidebar id=\"Tke3NnFpeY4PMhMSz6O8KvVBksulq2IN\"]\u003c/p>\n\u003cp>\"Instead of standing up for working people who should be valued as the backbone of its business, Wells Fargo decided to defraud its customers,\" Kim said.\u003c/p>\n\u003cp>\"Big corporations want our business,\" she said. \"It is up to us to use our leverage and power to ensure they are held accountable.\"\u003c/p>\n\u003cp>Wells Fargo, which is headquartered in San Francisco, has come under fire in the wake of revelations that sales staff created around 2 million fake accounts in an effort to meet high-pressure sales quotas.\u003c/p>\n\u003cp>Other cities and states, including Ohio, Chicago, California and Oregon, have also suspended ties with Wells Fargo due to the scandal, which has led to the firing of 5,300 employees and the resignation of CEO John Stumpf.\u003c/p>\n\u003cp>San Francisco Treasurer \u003ca href=\"https://ww2.kqed.org/news/2016/09/23/sf-kicks-out-wells-fargo-from-banking-program/\">Jose Cisneros announced last month \u003c/a> Wells Fargo would be dropped from the city's \"Bank On\" program, which helps connect low-income residents to low-fee accounts at banks and credit unions.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The city will also provide free credit counseling resources for Wells Fargo customers in San Francisco who believe they may have been affected by Wells Fargo's actions, Cisneros said. City residents can call BALANCE credit counseling at (800) 706-6006 for more information.\u003c/p>\n\n",
"disqusIdentifier": "11136674 http://ww2.kqed.org/news/?p=11136674",
"disqusUrl": "https://ww2.kqed.org/news/2016/10/19/san-francisco-legislation-would-cut-citys-ties-with-wells-fargo/",
"stats": {
"hasVideo": false,
"hasChartOrMap": false,
"hasAudio": false,
"hasPolis": false,
"wordCount": 692,
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"iframeSrcs": [],
"paragraphCount": 24
},
"modified": 1476924875,
"excerpt": "The state's investigation comes after revelations that the bank opened millions of unauthorized accounts. Meanwhile, San Francisco supervisors introduced legislation to end the city's business relationship with the bank.",
"headData": {
"twImgId": "",
"twTitle": "",
"ogTitle": "",
"ogImgId": "",
"twDescription": "",
"description": "The state's investigation comes after revelations that the bank opened millions of unauthorized accounts. Meanwhile, San Francisco supervisors introduced legislation to end the city's business relationship with the bank.",
"title": "California Investigating Wells Fargo Over Felony Identity Theft Allegations | KQED",
"ogDescription": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "California Investigating Wells Fargo Over Felony Identity Theft Allegations",
"datePublished": "2016-10-19T12:35:00-07:00",
"dateModified": "2016-10-19T17:54:35-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"guestAuthors": [],
"slug": "san-francisco-legislation-would-cut-citys-ties-with-wells-fargo",
"status": "publish",
"nprByline": "Associated Press",
"path": "/news/11136674/san-francisco-legislation-would-cut-citys-ties-with-wells-fargo",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cstrong>Update, 4:40 p.m., Wednesday:\u003c/strong>\u003cbr>\nCalifornia's attorney general is conducting a criminal investigation into whether employees at San Francisco-based Wells Fargo bank falsely identified themselves and stole identities in the sales practices scandal that rocked the bank and \u003ca href=\"http://ww2.kqed.org/news/2016/10/12/wells-fargo-ceo-john-stumpf-resigns-amid-scandal/\" target=\"_blank\">cost its CEO his job\u003c/a>, documents released Wednesday show.\u003c/p>\n\u003cp>A search warrant and supporting affidavit released by the state Department of Justice show that agents sought evidence related to allegations that bank employees created up to 2 million bank and credit card accounts without customers' approval in order to meet sales goals.\u003c/p>\n\u003cp>The warrant, first reported by the Los Angeles Times, was served Oct. 5 as Attorney General Kamala Harris runs for the U.S. Senate in next month's election.\u003c/p>\n\u003cp>Copies obtained by The Associated Press under a public records request show her office sought the names of customers who had accounts opened without their permission, the names of employees who opened the accounts and their managers, and fees associated with the improperly opened accounts.\u003c/p>\n\u003cp>\"We can't comment on an ongoing investigation,\" Kristin Ford, a spokeswoman for the attorney general, said in an email.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Wells Fargo spokesman Mark Folk said in an email that the bank is cooperating in providing the requested information.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Justice Department Special Agent Supervisor James Hirt said in a 14-page affidavit seeking the search warrant that \"there is probable cause to believe that employees of Wells Fargo Bank unlawfully accessed the bank's computer system to obtain the PII (personal identifying information) of customers.\"\u003c/p>\n\u003cp>\"The bank's employees then used the unlawfully obtained customers' PII to commit false impersonation and identity theft by opening unauthorized accounts, credit cards and various other products that resulted in the accumulation of fees and charges for Wells Fargo,\" Hirt said.\u003c/p>\n\u003cp>One Los Angeles customer was surprised to learn last year that a Wells Fargo employee had opened a $10,000 line of credit linked to his accounts without his authorization, according to the affidavit.\u003c/p>\n\u003cp>Another was shocked when she and her husband began receiving notices from the bank on payments they allegedly owed on three life insurance policies they had never purchased. Bank employees repeatedly opened and closed her bank accounts, causing her to bounce checks and pay bank fees.\u003c/p>\n\u003cp>\u003cstrong>Original Post:\u003cbr>\n\u003c/strong>San Francisco is set to become the latest city to consider cutting ties with Wells Fargo in the wake of a growing scandal involving the creation of around 2 million phony bank accounts.\u003c/p>\n\u003cp>Supervisors Jane Kim and John Avalos introduced legislation Tuesday calling for the city to end its business with Wells Fargo and urging the city attorney and district attorney to investigate the bank's practices.\u003c/p>\n\u003cp>In addition, the legislation calls for the city to consider a \"responsible banking ordinance\" and revoke the naming of Wells Fargo Plaza at San Francisco General Hospital.\u003c/p>\n\u003cp>Kim called the bank's sales practices \"outrageous and illegal.\"\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>\"Instead of standing up for working people who should be valued as the backbone of its business, Wells Fargo decided to defraud its customers,\" Kim said.\u003c/p>\n\u003cp>\"Big corporations want our business,\" she said. \"It is up to us to use our leverage and power to ensure they are held accountable.\"\u003c/p>\n\u003cp>Wells Fargo, which is headquartered in San Francisco, has come under fire in the wake of revelations that sales staff created around 2 million fake accounts in an effort to meet high-pressure sales quotas.\u003c/p>\n\u003cp>Other cities and states, including Ohio, Chicago, California and Oregon, have also suspended ties with Wells Fargo due to the scandal, which has led to the firing of 5,300 employees and the resignation of CEO John Stumpf.\u003c/p>\n\u003cp>San Francisco Treasurer \u003ca href=\"https://ww2.kqed.org/news/2016/09/23/sf-kicks-out-wells-fargo-from-banking-program/\">Jose Cisneros announced last month \u003c/a> Wells Fargo would be dropped from the city's \"Bank On\" program, which helps connect low-income residents to low-fee accounts at banks and credit unions.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The city will also provide free credit counseling resources for Wells Fargo customers in San Francisco who believe they may have been affected by Wells Fargo's actions, Cisneros said. City residents can call BALANCE credit counseling at (800) 706-6006 for more information.\u003c/p>\n\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/11136674/san-francisco-legislation-would-cut-citys-ties-with-wells-fargo",
"authors": [
"byline_news_11136674"
],
"programs": [
"news_6944",
"news_72"
],
"categories": [
"news_6188",
"news_8"
],
"tags": [
"news_19542",
"news_17286",
"news_2424"
],
"featImg": "news_11136739",
"label": "news_72"
},
"news_11127101": {
"type": "posts",
"id": "news_11127101",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "11127101",
"score": null,
"sort": [
1476312600000
]
},
"parent": 0,
"labelTerm": {},
"blocks": [],
"publishDate": 1476312600,
"format": "standard",
"disqusTitle": "Wells Fargo CEO John Stumpf Resigns Amid Scandal",
"title": "Wells Fargo CEO John Stumpf Resigns Amid Scandal",
"headTitle": "The California Report | KQED News",
"content": "\u003cp>\u003cem>Updated at 3:15pm PT with Wells Fargo statement.\u003cbr>\n\u003c/em>\u003cbr>\nThe chairman and chief executive of Wells Fargo & Co., John Stumpf, has resigned effective immediately in the aftermath of a scandal over the bank's past practice of secretly selling services to unsuspecting customers.\u003c/p>\n\u003cp>Stumpf will be replaced by President and Chief Operating Officer Timothy Sloan, long considered to be Stumpf's eventual successor.\u003c/p>\n\u003cp>Wells Fargo has been hammered in recent weeks by critics who say the bank unfairly took advantage of customers to meet sales targets. In September, the bank agreed to pay $185 million to settle charges that it had opened as many as 2 million accounts without the knowledge or approval of customers.\u003c/p>\n\u003cp>The bank's board already had sought to discipline Stumpf by requiring him to \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/27/495649072/report-wells-fargo-considers-clawing-back-executive-pay-over-fake-account-scanda\">forfeit $41 million\u003c/a> in unvested equity.\u003c/p>\n\u003cp>In a \u003ca href=\"http://www.businesswire.com/news/home/20161012006336/en/\">statement\u003c/a>, Wells Fargo Lead Director Stephen Sanger said:\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"John Stumpf has dedicated his professional life to banking, successfully leading Wells Fargo through the financial crisis and the largest merger in banking history, and helping to create one of the strongest and most well-known financial services companies in the world. However, he believes new leadership at this time is appropriate to guide Wells Fargo through its current challenges and take the Company forward.\u003c/p>\n\u003cp>Stumpf joined Wells Fargo in 1982 and became the bank's CEO in June 2007 and its chairman in January 2010, according to the statement.\u003c/p>\n\u003cp>There is no mention of the scandal that led to Stumpf's two \u003ca href=\"https://www.bostonglobe.com/news/politics/2016/09/20/warren-slams-gutless-leadership-wells-fargo-during-senate-hearing/kHSvtvES0Uskjbg8QVf6gP/story.html\">appearances before Congress,\u003c/a> where he faced \u003ca href=\"http://money.cnn.com/2016/09/29/investing/wells-fargo-john-stumpf-hearing-congress/index.html\">bipartisan wrath\u003c/a> over the bank's sales practices.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp> \u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2016 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"http://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Wells+Fargo+CEO+John+Stumpf+Resigns+Amid+Scandal&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n",
"disqusIdentifier": "11127101 http://ww2.kqed.org/news/?p=11127101",
"disqusUrl": "https://ww2.kqed.org/news/2016/10/12/wells-fargo-ceo-john-stumpf-resigns-amid-scandal/",
"stats": {
"hasVideo": false,
"hasChartOrMap": false,
"hasAudio": false,
"hasPolis": false,
"wordCount": 277,
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"iframeSrcs": [],
"paragraphCount": 10
},
"modified": 1526680874,
"excerpt": "The bank chief stepped down after facing withering criticism about employees meeting sales quotas by opening accounts for customers who never requested them.",
"headData": {
"twImgId": "",
"twTitle": "",
"ogTitle": "",
"ogImgId": "",
"twDescription": "",
"description": "The bank chief stepped down after facing withering criticism about employees meeting sales quotas by opening accounts for customers who never requested them.",
"title": "Wells Fargo CEO John Stumpf Resigns Amid Scandal | KQED",
"ogDescription": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Wells Fargo CEO John Stumpf Resigns Amid Scandal",
"datePublished": "2016-10-12T15:50:00-07:00",
"dateModified": "2018-05-18T15:01:14-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"guestAuthors": [],
"slug": "wells-fargo-ceo-john-stumpf-resigns-amid-scandal",
"status": "publish",
"sourceUrl": "http://www.npr.org/",
"nprApiLink": "http://api.npr.org/query?id=497729371&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004",
"nprByline": "Richard Gonzales",
"nprStoryDate": "Wed, 12 Oct 2016 17:37:00 -0400",
"nprLastModifiedDate": "Wed, 12 Oct 2016 18:04:11 -0400",
"nprHtmlLink": "http://www.npr.org/sections/thetwo-way/2016/10/12/497729371/wells-fargo-ceo-john-stumpf-resigns-amid-scandal?ft=nprml&f=497729371",
"nprImageAgency": "AP",
"nprImageCredit": "Susan Walsh",
"source": "NPR",
"nprStoryId": "497729371",
"nprRetrievedStory": "1",
"nprPubDate": "Wed, 12 Oct 2016 18:00:00 -0400",
"path": "/news/11127101/wells-fargo-ceo-john-stumpf-resigns-amid-scandal",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cem>Updated at 3:15pm PT with Wells Fargo statement.\u003cbr>\n\u003c/em>\u003cbr>\nThe chairman and chief executive of Wells Fargo & Co., John Stumpf, has resigned effective immediately in the aftermath of a scandal over the bank's past practice of secretly selling services to unsuspecting customers.\u003c/p>\n\u003cp>Stumpf will be replaced by President and Chief Operating Officer Timothy Sloan, long considered to be Stumpf's eventual successor.\u003c/p>\n\u003cp>Wells Fargo has been hammered in recent weeks by critics who say the bank unfairly took advantage of customers to meet sales targets. In September, the bank agreed to pay $185 million to settle charges that it had opened as many as 2 million accounts without the knowledge or approval of customers.\u003c/p>\n\u003cp>The bank's board already had sought to discipline Stumpf by requiring him to \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/27/495649072/report-wells-fargo-considers-clawing-back-executive-pay-over-fake-account-scanda\">forfeit $41 million\u003c/a> in unvested equity.\u003c/p>\n\u003cp>In a \u003ca href=\"http://www.businesswire.com/news/home/20161012006336/en/\">statement\u003c/a>, Wells Fargo Lead Director Stephen Sanger said:\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\"John Stumpf has dedicated his professional life to banking, successfully leading Wells Fargo through the financial crisis and the largest merger in banking history, and helping to create one of the strongest and most well-known financial services companies in the world. However, he believes new leadership at this time is appropriate to guide Wells Fargo through its current challenges and take the Company forward.\u003c/p>\n\u003cp>Stumpf joined Wells Fargo in 1982 and became the bank's CEO in June 2007 and its chairman in January 2010, according to the statement.\u003c/p>\n\u003cp>There is no mention of the scandal that led to Stumpf's two \u003ca href=\"https://www.bostonglobe.com/news/politics/2016/09/20/warren-slams-gutless-leadership-wells-fargo-during-senate-hearing/kHSvtvES0Uskjbg8QVf6gP/story.html\">appearances before Congress,\u003c/a> where he faced \u003ca href=\"http://money.cnn.com/2016/09/29/investing/wells-fargo-john-stumpf-hearing-congress/index.html\">bipartisan wrath\u003c/a> over the bank's sales practices.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp> \u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2016 NPR. To see more, visit http://www.npr.org/.\u003cimg src=\"http://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Wells+Fargo+CEO+John+Stumpf+Resigns+Amid+Scandal&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/11127101/wells-fargo-ceo-john-stumpf-resigns-amid-scandal",
"authors": [
"byline_news_11127101"
],
"programs": [
"news_6944",
"news_72"
],
"categories": [
"news_6188",
"news_8"
],
"tags": [
"news_17286",
"news_2424"
],
"affiliates": [
"news_253"
],
"featImg": "news_11106096",
"label": "source_news_11127101"
},
"news_11115930": {
"type": "posts",
"id": "news_11115930",
"meta": {
"index": "posts_1716263798",
"site": "news",
"id": "11115930",
"score": null,
"sort": [
1475609111000
]
},
"parent": 0,
"labelTerm": {},
"blocks": [],
"publishDate": 1475609111,
"format": "standard",
"disqusTitle": "Former Wells Fargo Employees Describe Toxic Sales Culture, Even at HQ",
"title": "Former Wells Fargo Employees Describe Toxic Sales Culture, Even at HQ",
"headTitle": "The California Report | KQED News",
"content": "\u003cp>Former employees of Wells Fargo tell NPR that a toxic high-pressure sales culture at the bank drove some workers to deceive customers and open unauthorized accounts — even in the bank's own headquarters building in San Francisco.\u003c/p>\n\u003cp>Wells Fargo is embroiled in a scandal for taking advantage of customers by opening as many as 2 million accounts without their consent. The bank fired 5,300 mostly lower-level workers over the wrongdoing.\u003c/p>\n\u003cp>But Wells Fargo says those workers represent a tiny fraction of employees. The bank basically says they were bad apples who have been fired and who are not representative of the broader culture and practices at the company.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://www.npr.org/player/embed/496508361/496508362\" width=\"100%\" height=\"290\" frameborder=\"0\" scrolling=\"no\" title=\"NPR embedded audio player\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>In a rare look inside the bank, former workers tell NPR that wrongdoing was widespread, even at the bank branch in the very building where the CEO and senior management team worked.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Wells Fargo's embattled CEO, John Stumpf, has been spending long hours defending himself in congressional hearings trying to explain the scandal engulfing his bank.\u003c/p>\n\u003cp>\"Wrongful sales practice behavior,\" Stumpf told the Senate banking committee, \"goes against everything regarding our core principles, our ethics and our culture.\"\u003c/p>\n\u003cp>Stumpf says the bank never directed nor wanted employees to provide products and services to customers that they did not want.\u003c/p>\n\u003cfigure id=\"attachment_11115950\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg class=\"wp-image-11115950 size-medium\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/10/Stumpf-800x562.jpg\" alt=\"Wells Fargo CEO John Stumpf testifies about the unauthorized opening of accounts by Wells Fargo during a Senate hearing on September 20, 2016.\" width=\"800\" height=\"562\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/10/Stumpf-800x562.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/Stumpf-400x281.jpg 400w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/Stumpf.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/Stumpf-1180x828.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/Stumpf-960x674.jpg 960w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Wells Fargo CEO John Stumpf testifies about the unauthorized opening of accounts by Wells Fargo during a Senate hearing on Sept. 20, 2016. \u003ccite>(SAUL LOEB/AFP/Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>But former Wells Fargo employees have been watching that testimony — and the ones we spoke to say, in no uncertain terms, they aren't buying it.\u003c/p>\n\u003cp>\"Bulls***,\" says one former employee who we'll call Worker #1. She doesn't want to use her name for fear that talking to NPR will prevent her from getting a job at another bank.\u003c/p>\n\u003cp>She says Stumpf is not describing the Wells Fargo she worked at for five years.\u003c/p>\n\u003cp>\"That's the whole foundation of Wells Fargo is cross-sell, cross-sell, cross sell,\" she says, referring to the bank's sales approach of offering customers with, for example, a checking account many other types of products, too — credit cards, home loans, lines of credit, etc. Of course, there's nothing wrong with that in principle. But Worker #1 says that in practice Wells Fargo pushed it beyond reason.\u003c/p>\n\u003cp>\"Everybody needs a ridiculous amount of products,\" she says. And the sales culture was so intense she says that some workers even in the headquarters and other San Francisco branches resorted to deceptive practices to make their sales goals. \"That completely contradicts what he's saying.\"\u003c/p>\n\u003cp>[contextly_sidebar id=\"zyRzkgDgRLS2aSRqhctLYYnVWVBHRgRv\"]\u003c/p>\n\u003cp>This employee is upset about what the bank did and how she was treated. But it didn't start out that way. Standing on the street last week looking up at the corporate headquarters building, she remembers back in 2007, showing up for her first day of work at the branch here. She says she was excited and a little overdressed. She was wearing stiletto heels.\u003c/p>\n\u003cp>\"I probably had about a pound of hairspray in my hair,\" she says. \"I felt proud, and my parents were proud of me for getting a job at headquarters. I was very hopeful.\"\u003c/p>\n\u003cp>Worker #1 hadn't even finished college yet, so this seemed like a big break. But right away, she said, working as a \"personal banker\" in the branch here was not what she expected.\u003c/p>\n\u003cp>She says the number of products she was expected to sell — checking and savings accounts, credit cards — seemed really high: at least eight products a day. Sometimes it was even more. During a sales push called \"Jump into January\" former employees say they were expected to sell 20 products a day. That just seemed impossible to Worker #1, and she says the pressure on her and her co-workers to sell was disturbingly intense. \"We were all miserable, and it was just soul-crushing to walk in every day.\"\u003c/p>\n\u003cp>Erik, who also worked at the headquarters branch and wants to use only his first name, describes the sales pressure this way: \"It was every day, man. It was literally every day. It was a grind-house.\"\u003c/p>\n\u003cfigure id=\"attachment_11116005\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg class=\"wp-image-11116005 size-medium\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/10/WellsFargoBank-800x533.jpg\" alt=\"The Crocker branch of Wells Fargo on 1 Montgomery Street in San Francisco, where former employees say the sales pressure was also intense and the deceptive practices widespread.\" width=\"800\" height=\"533\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/10/WellsFargoBank-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/WellsFargoBank-400x266.jpg 400w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/WellsFargoBank.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/WellsFargoBank-1180x785.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/WellsFargoBank-960x639.jpg 960w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">The Crocker branch of Wells Fargo at 1 Montgomery St. in San Francisco, where former employees say the sales pressure was also intense and the deceptive practices widespread. \u003ccite>(Ariel Zambelich/NPR)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Erik says mornings started with a huddle, where managers pressed workers to meet their \"solutions goals.\" Each credit card or home equity loan or other product was called a solution. And all day long workers were told to sell solutions, sell solutions.\u003c/p>\n\u003cp>\"It was multiple occasions where I saw my co-workers were cracking under the pressure,\" Erik says. \"Tears, crying, constantly getting pulled into the backroom having one-on-ones for coaching sessions.\" Erik says. \"You know, there was a lot of coaching happening,\" and he winks. Why the wink? Erik is a big strong-looking guy. He played sports all through college. He says this wasn't really \"coaching.\" Managers called it that, but it was just leaning on employees to sell more solutions.\u003c/p>\n\u003cp>Erik says if you didn't meet your sales goals, that's when employees would have to have these so-called coaching sessions.\u003c/p>\n\u003caside class=\"pullquote alignright\">'You were stuck and it was the feeling that no other employer is going to want you because we will ruin you.'\u003ccite>Wells Fargo employee #1\u003c/cite>\u003c/aside>\n\u003cp>Employee #1 remembers two managers would approach her desk, reprimand her and march her past her colleagues.\u003c/p>\n\u003cp>\"It's like being called into the principal's office,\" she says. \"Sit down at the large conference table, no windows in this room, they shut the door, lock the door.\" Then, she says, managers would give her a \"formal warning\" and tell her to sign it. And she says they'd tell her, \"If you don't meet your solutions, you're not a team player. If you're bringing down the team, then you will be fired and it will be on your permanent record.\"\u003c/p>\n\u003cp>She said she was in her early 20s, like many of the lower-level sales people in the office. She says she was afraid to lose her job, especially because this started back when the economy was still in bad shape. \"You were stuck and it was the feeling that no other employer is going to want you because we will ruin you.\"\u003c/p>\n\u003cp>Employee #1 says after one of these coaching sessions, she threw up in the wastebasket under her desk. Erik compared the job to being in an abusive relationship.\u003c/p>\n\u003cp>A former branch manager we spoke with in the downtown area said he didn't think many managers would be so specific as to outright threaten people with their jobs. Another former worker said his managers would try to be nice about the warnings. But both said that basic message, that your job was on the line, would be conveyed.\u003c/p>\n\u003cp>The sales culture at Wells Fargo helped the bank's bottom line. Wells Fargo expanded the number of products it sold to millions of customers, and from 2006 to 2015 the bank's stock rose 67 percent. It has since fallen, after news of the banking scandal broke.\u003c/p>\n\u003cp>NPR spoke with former employees who worked at Wells Fargo in San Francisco between the years 2004 and 2011. And they all said a pressure-cooker sales environment at the bank pushed some of their co-workers to deceive customers.\u003c/p>\n\u003cp>[contextly_sidebar id=\"TlYSlCWls5roH3fmSMng65sTqmkhZKIA\"]\u003c/p>\n\u003cp>Erik says no managers directly told him to do anything deceptive with customers. He says they'd ask him: \"Where are you at?' What you got going? How are you gonna get there?\" And then repeat, \"How are you gonna get there?\" And Erik says as long as you hit your numbers, nobody asked any questions.\u003c/p>\n\u003cp>Pat, who also just wants to use his first name, remembers one co-worker issuing lines of credit for customers who never applied for them. \"There was this banker who — he had this unbelievable loan volume and I was thinking, wow, is he that good of a sales person?\"\u003c/p>\n\u003cp>But Pat says he figured out what was happening after customers started showing up at the branch to complain. They had applied for a home equity loan. That was OK.\u003c/p>\n\u003cp>\"But then they also have a personal line of credit for like $20,000 that they didn't ask for. So then I realized how he was doing all his loans, because he was basically tagging on other loan products in the same application so they wouldn't really notice when they signed the documents.\"\u003c/p>\n\u003cp>Regulators say deceptive practices like this at Wells Fargo were illegal, though in its \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/08/493130449/wells-fargo-to-pay-around-190-million-over-fake-accounts-that-sparked-bonuses\">$185 million settlement last month\u003c/a> the bank did not admit wrongdoing.\u003c/p>\n\u003cp>NPR spoke with former employees who worked at Wells Fargo between 2004 and 2011. They said deceptive practices were widespread. Accounts were being opened without customers' knowledge. And they said managers knew.\u003c/p>\n\u003cp>Wells Fargo says this wasn't the culture of the company. But these workers were not in some backwater branch. They were in the branch on the first floor of the headquarters building, where the CEO himself and the senior management team worked just upstairs.\u003c/p>\n\u003cp>We contacted Wells Fargo to ask about all this.\u003c/p>\n\u003cp>Wells Fargo issued the following statement:\u003c/p>\n\u003cblockquote>\u003cp>\"Although the vast majority of our team members do the right thing, every day, on behalf of our customers, these allegations and accusations are very serious. And if any of these things transpired, it's distressing and it's not who Wells Fargo is. Our Board announced last week that it will lead an internal investigation into retail banking sales practices and related matters, and we have agreed to other independent reviews as part of our agreements with the City of Los Angeles, the CFPB and the OCC. Our leadership accepts full responsibility for all unethical sales practices in our retail banking business, and fully committed to doing everything possible to fix this issue, strengthen our culture, and take the necessary actions to restore our customers' trust. This includes our decision to end product sales goals for all of our retail bankers, starting this month.\"\u003c/p>\u003c/blockquote>\n\u003cp>When asked whether the bank's decision to end product sales goals was an acknowledgement that the sales culture had gotten out of control at Wells Fargo, Oscar Suris, executive vice president for corporate communications, said, \"We felt definitively removing product sales goals would remove a risk that we can't tolerate and remove an area of concern for the public that we feel needs to be removed so we want to take that off the table entirely.\"\u003c/p>\n\u003cp>As far as what happened to Erik: The big, athletic former Wells Fargo banker said after working for the bank for a little more than a year, he was having physical reactions to the amount of stress he was under, \"upset stomach, nerves, eye-twitching.\" So his quit his job. \"It just got to a point where it was like, I just can't handle this, man.\"\u003c/p>\n\u003cp>Worker #1 says eventually she pushed back and refused to meet the sales goals because, she told her managers, there was no ethical way to do it. She says she called the bank's ethics hotline about that multiple times. She was fired by Wells Fargo in 2011.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>Copyright 2016 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n",
"disqusIdentifier": "11115930 http://ww2.kqed.org/news/?p=11115930",
"disqusUrl": "https://ww2.kqed.org/news/2016/10/04/former-wells-fargo-employees-describe-toxic-sales-culture-even-at-hq/",
"stats": {
"hasVideo": false,
"hasChartOrMap": false,
"hasAudio": false,
"hasPolis": false,
"wordCount": 1911,
"hasGoogleForm": false,
"hasGallery": false,
"hasHearkenModule": false,
"iframeSrcs": [],
"paragraphCount": 46
},
"modified": 1475622156,
"excerpt": "Wells Fargo workers blame a toxic, high-pressure sales culture for pushing some workers to engage in deceptive practices — even in the bank branch at the company's headquarters in San Francisco.",
"headData": {
"twImgId": "",
"twTitle": "",
"ogTitle": "",
"ogImgId": "",
"twDescription": "",
"description": "Wells Fargo workers blame a toxic, high-pressure sales culture for pushing some workers to engage in deceptive practices — even in the bank branch at the company's headquarters in San Francisco.",
"title": "Former Wells Fargo Employees Describe Toxic Sales Culture, Even at HQ | KQED",
"ogDescription": "",
"schema": {
"@context": "https://schema.org",
"@type": "NewsArticle",
"headline": "Former Wells Fargo Employees Describe Toxic Sales Culture, Even at HQ",
"datePublished": "2016-10-04T12:25:11-07:00",
"dateModified": "2016-10-04T16:02:36-07:00",
"image": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"isAccessibleForFree": "True",
"publisher": {
"@type": "NewsMediaOrganization",
"@id": "https://www.kqed.org/#organization",
"name": "KQED",
"logo": "https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png",
"url": "https://www.kqed.org",
"sameAs": [
"https://www.facebook.com/KQED",
"https://twitter.com/KQED",
"https://www.instagram.com/kqed/",
"https://www.tiktok.com/@kqedofficial",
"https://www.linkedin.com/company/kqed",
"https://www.youtube.com/channel/UCeC0IOo7i1P_61zVUWbJ4nw"
]
}
}
},
"guestAuthors": [],
"slug": "former-wells-fargo-employees-describe-toxic-sales-culture-even-at-hq",
"status": "publish",
"nprApiLink": "http://api.npr.org/query?id=496508361&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004",
"nprStoryDate": "Tue, 04 Oct 2016 05:04:00 -0400",
"nprLastModifiedDate": "Tue, 04 Oct 2016 10:30:12 -0400",
"nprHtmlLink": "http://www.npr.org/2016/10/04/496508361/former-wells-fargo-employees-describe-toxic-sales-culture-even-at-hq?ft=nprml&f=496508361",
"nprAudio": "https://ondemand.npr.org/anon.npr-mp3/npr/me/2016/10/20161004_me_former_wells_fargo_employees_describe_toxic_sales_culture_even_at_hq.mp3?orgId=1&topicId=1006&d=406&p=3&story=496508361&t=progseg&e=496508347&seg=3&ft=nprml&f=496508361",
"nprImageAgency": "NPR",
"source": "NPR",
"nprAudioM3u": "http://api.npr.org/m3u/1496508362-a8bd9f.m3u?orgId=1&topicId=1006&d=406&p=3&story=496508361&t=progseg&e=496508347&seg=3&ft=nprml&f=496508361",
"nprStoryId": "496508361",
"sourceUrl": "http://www.npr.org/",
"nprByline": "\u003ca href=\"http://www.npr.org/people/2100196/chris-arnold\">Chris Arnold\u003c/a>\u003cbr>\u003ca href=\"http://www.npr.org/\">NPR\u003c/a>\u003c/strong>",
"nprImageCredit": "Ariel Zambelich",
"nprRetrievedStory": "1",
"nprPubDate": "Tue, 04 Oct 2016 10:30:00 -0400",
"path": "/news/11115930/former-wells-fargo-employees-describe-toxic-sales-culture-even-at-hq",
"audioUrl": "https://ondemand.npr.org/anon.npr-mp3/npr/me/2016/10/20161004_me_former_wells_fargo_employees_describe_toxic_sales_culture_even_at_hq.mp3?orgId=1&topicId=1006&d=406&p=3&story=496508361&t=progseg&e=496508347&seg=3&ft=nprml&f=496508361",
"audioTrackLength": null,
"parsedContent": [
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003cp>Former employees of Wells Fargo tell NPR that a toxic high-pressure sales culture at the bank drove some workers to deceive customers and open unauthorized accounts — even in the bank's own headquarters building in San Francisco.\u003c/p>\n\u003cp>Wells Fargo is embroiled in a scandal for taking advantage of customers by opening as many as 2 million accounts without their consent. The bank fired 5,300 mostly lower-level workers over the wrongdoing.\u003c/p>\n\u003cp>But Wells Fargo says those workers represent a tiny fraction of employees. The bank basically says they were bad apples who have been fired and who are not representative of the broader culture and practices at the company.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://www.npr.org/player/embed/496508361/496508362\" width=\"100%\" height=\"290\" frameborder=\"0\" scrolling=\"no\" title=\"NPR embedded audio player\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>In a rare look inside the bank, former workers tell NPR that wrongdoing was widespread, even at the bank branch in the very building where the CEO and senior management team worked.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "fullwidth"
},
"numeric": [
"fullwidth"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Wells Fargo's embattled CEO, John Stumpf, has been spending long hours defending himself in congressional hearings trying to explain the scandal engulfing his bank.\u003c/p>\n\u003cp>\"Wrongful sales practice behavior,\" Stumpf told the Senate banking committee, \"goes against everything regarding our core principles, our ethics and our culture.\"\u003c/p>\n\u003cp>Stumpf says the bank never directed nor wanted employees to provide products and services to customers that they did not want.\u003c/p>\n\u003cfigure id=\"attachment_11115950\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg class=\"wp-image-11115950 size-medium\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/10/Stumpf-800x562.jpg\" alt=\"Wells Fargo CEO John Stumpf testifies about the unauthorized opening of accounts by Wells Fargo during a Senate hearing on September 20, 2016.\" width=\"800\" height=\"562\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/10/Stumpf-800x562.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/Stumpf-400x281.jpg 400w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/Stumpf.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/Stumpf-1180x828.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/Stumpf-960x674.jpg 960w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Wells Fargo CEO John Stumpf testifies about the unauthorized opening of accounts by Wells Fargo during a Senate hearing on Sept. 20, 2016. \u003ccite>(SAUL LOEB/AFP/Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>But former Wells Fargo employees have been watching that testimony — and the ones we spoke to say, in no uncertain terms, they aren't buying it.\u003c/p>\n\u003cp>\"Bulls***,\" says one former employee who we'll call Worker #1. She doesn't want to use her name for fear that talking to NPR will prevent her from getting a job at another bank.\u003c/p>\n\u003cp>She says Stumpf is not describing the Wells Fargo she worked at for five years.\u003c/p>\n\u003cp>\"That's the whole foundation of Wells Fargo is cross-sell, cross-sell, cross sell,\" she says, referring to the bank's sales approach of offering customers with, for example, a checking account many other types of products, too — credit cards, home loans, lines of credit, etc. Of course, there's nothing wrong with that in principle. But Worker #1 says that in practice Wells Fargo pushed it beyond reason.\u003c/p>\n\u003cp>\"Everybody needs a ridiculous amount of products,\" she says. And the sales culture was so intense she says that some workers even in the headquarters and other San Francisco branches resorted to deceptive practices to make their sales goals. \"That completely contradicts what he's saying.\"\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>This employee is upset about what the bank did and how she was treated. But it didn't start out that way. Standing on the street last week looking up at the corporate headquarters building, she remembers back in 2007, showing up for her first day of work at the branch here. She says she was excited and a little overdressed. She was wearing stiletto heels.\u003c/p>\n\u003cp>\"I probably had about a pound of hairspray in my hair,\" she says. \"I felt proud, and my parents were proud of me for getting a job at headquarters. I was very hopeful.\"\u003c/p>\n\u003cp>Worker #1 hadn't even finished college yet, so this seemed like a big break. But right away, she said, working as a \"personal banker\" in the branch here was not what she expected.\u003c/p>\n\u003cp>She says the number of products she was expected to sell — checking and savings accounts, credit cards — seemed really high: at least eight products a day. Sometimes it was even more. During a sales push called \"Jump into January\" former employees say they were expected to sell 20 products a day. That just seemed impossible to Worker #1, and she says the pressure on her and her co-workers to sell was disturbingly intense. \"We were all miserable, and it was just soul-crushing to walk in every day.\"\u003c/p>\n\u003cp>Erik, who also worked at the headquarters branch and wants to use only his first name, describes the sales pressure this way: \"It was every day, man. It was literally every day. It was a grind-house.\"\u003c/p>\n\u003cfigure id=\"attachment_11116005\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg class=\"wp-image-11116005 size-medium\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/10/WellsFargoBank-800x533.jpg\" alt=\"The Crocker branch of Wells Fargo on 1 Montgomery Street in San Francisco, where former employees say the sales pressure was also intense and the deceptive practices widespread.\" width=\"800\" height=\"533\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/10/WellsFargoBank-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/WellsFargoBank-400x266.jpg 400w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/WellsFargoBank.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/WellsFargoBank-1180x785.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/10/2016/10/WellsFargoBank-960x639.jpg 960w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">The Crocker branch of Wells Fargo at 1 Montgomery St. in San Francisco, where former employees say the sales pressure was also intense and the deceptive practices widespread. \u003ccite>(Ariel Zambelich/NPR)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Erik says mornings started with a huddle, where managers pressed workers to meet their \"solutions goals.\" Each credit card or home equity loan or other product was called a solution. And all day long workers were told to sell solutions, sell solutions.\u003c/p>\n\u003cp>\"It was multiple occasions where I saw my co-workers were cracking under the pressure,\" Erik says. \"Tears, crying, constantly getting pulled into the backroom having one-on-ones for coaching sessions.\" Erik says. \"You know, there was a lot of coaching happening,\" and he winks. Why the wink? Erik is a big strong-looking guy. He played sports all through college. He says this wasn't really \"coaching.\" Managers called it that, but it was just leaning on employees to sell more solutions.\u003c/p>\n\u003cp>Erik says if you didn't meet your sales goals, that's when employees would have to have these so-called coaching sessions.\u003c/p>\n\u003caside class=\"pullquote alignright\">'You were stuck and it was the feeling that no other employer is going to want you because we will ruin you.'\u003ccite>Wells Fargo employee #1\u003c/cite>\u003c/aside>\n\u003cp>Employee #1 remembers two managers would approach her desk, reprimand her and march her past her colleagues.\u003c/p>\n\u003cp>\"It's like being called into the principal's office,\" she says. \"Sit down at the large conference table, no windows in this room, they shut the door, lock the door.\" Then, she says, managers would give her a \"formal warning\" and tell her to sign it. And she says they'd tell her, \"If you don't meet your solutions, you're not a team player. If you're bringing down the team, then you will be fired and it will be on your permanent record.\"\u003c/p>\n\u003cp>She said she was in her early 20s, like many of the lower-level sales people in the office. She says she was afraid to lose her job, especially because this started back when the economy was still in bad shape. \"You were stuck and it was the feeling that no other employer is going to want you because we will ruin you.\"\u003c/p>\n\u003cp>Employee #1 says after one of these coaching sessions, she threw up in the wastebasket under her desk. Erik compared the job to being in an abusive relationship.\u003c/p>\n\u003cp>A former branch manager we spoke with in the downtown area said he didn't think many managers would be so specific as to outright threaten people with their jobs. Another former worker said his managers would try to be nice about the warnings. But both said that basic message, that your job was on the line, would be conveyed.\u003c/p>\n\u003cp>The sales culture at Wells Fargo helped the bank's bottom line. Wells Fargo expanded the number of products it sold to millions of customers, and from 2006 to 2015 the bank's stock rose 67 percent. It has since fallen, after news of the banking scandal broke.\u003c/p>\n\u003cp>NPR spoke with former employees who worked at Wells Fargo in San Francisco between the years 2004 and 2011. And they all said a pressure-cooker sales environment at the bank pushed some of their co-workers to deceive customers.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Erik says no managers directly told him to do anything deceptive with customers. He says they'd ask him: \"Where are you at?' What you got going? How are you gonna get there?\" And then repeat, \"How are you gonna get there?\" And Erik says as long as you hit your numbers, nobody asked any questions.\u003c/p>\n\u003cp>Pat, who also just wants to use his first name, remembers one co-worker issuing lines of credit for customers who never applied for them. \"There was this banker who — he had this unbelievable loan volume and I was thinking, wow, is he that good of a sales person?\"\u003c/p>\n\u003cp>But Pat says he figured out what was happening after customers started showing up at the branch to complain. They had applied for a home equity loan. That was OK.\u003c/p>\n\u003cp>\"But then they also have a personal line of credit for like $20,000 that they didn't ask for. So then I realized how he was doing all his loans, because he was basically tagging on other loan products in the same application so they wouldn't really notice when they signed the documents.\"\u003c/p>\n\u003cp>Regulators say deceptive practices like this at Wells Fargo were illegal, though in its \u003ca href=\"http://www.npr.org/sections/thetwo-way/2016/09/08/493130449/wells-fargo-to-pay-around-190-million-over-fake-accounts-that-sparked-bonuses\">$185 million settlement last month\u003c/a> the bank did not admit wrongdoing.\u003c/p>\n\u003cp>NPR spoke with former employees who worked at Wells Fargo between 2004 and 2011. They said deceptive practices were widespread. Accounts were being opened without customers' knowledge. And they said managers knew.\u003c/p>\n\u003cp>Wells Fargo says this wasn't the culture of the company. But these workers were not in some backwater branch. They were in the branch on the first floor of the headquarters building, where the CEO himself and the senior management team worked just upstairs.\u003c/p>\n\u003cp>We contacted Wells Fargo to ask about all this.\u003c/p>\n\u003cp>Wells Fargo issued the following statement:\u003c/p>\n\u003cblockquote>\u003cp>\"Although the vast majority of our team members do the right thing, every day, on behalf of our customers, these allegations and accusations are very serious. And if any of these things transpired, it's distressing and it's not who Wells Fargo is. Our Board announced last week that it will lead an internal investigation into retail banking sales practices and related matters, and we have agreed to other independent reviews as part of our agreements with the City of Los Angeles, the CFPB and the OCC. Our leadership accepts full responsibility for all unethical sales practices in our retail banking business, and fully committed to doing everything possible to fix this issue, strengthen our culture, and take the necessary actions to restore our customers' trust. This includes our decision to end product sales goals for all of our retail bankers, starting this month.\"\u003c/p>\u003c/blockquote>\n\u003cp>When asked whether the bank's decision to end product sales goals was an acknowledgement that the sales culture had gotten out of control at Wells Fargo, Oscar Suris, executive vice president for corporate communications, said, \"We felt definitively removing product sales goals would remove a risk that we can't tolerate and remove an area of concern for the public that we feel needs to be removed so we want to take that off the table entirely.\"\u003c/p>\n\u003cp>As far as what happened to Erik: The big, athletic former Wells Fargo banker said after working for the bank for a little more than a year, he was having physical reactions to the amount of stress he was under, \"upset stomach, nerves, eye-twitching.\" So his quit his job. \"It just got to a point where it was like, I just can't handle this, man.\"\u003c/p>\n\u003cp>Worker #1 says eventually she pushed back and refused to meet the sales goals because, she told her managers, there was no ethical way to do it. She says she called the bank's ethics hotline about that multiple times. She was fired by Wells Fargo in 2011.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>",
"attributes": {
"named": {},
"numeric": []
}
},
{
"type": "component",
"content": "",
"name": "ad",
"attributes": {
"named": {
"label": "floatright"
},
"numeric": [
"floatright"
]
}
},
{
"type": "contentString",
"content": "\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Copyright 2016 NPR. To see more, visit http://www.npr.org/.\u003c/p>\n\n\u003c/div>\u003c/p>",
"attributes": {
"named": {},
"numeric": []
}
}
],
"link": "/news/11115930/former-wells-fargo-employees-describe-toxic-sales-culture-even-at-hq",
"authors": [
"byline_news_11115930"
],
"programs": [
"news_6944",
"news_72"
],
"categories": [
"news_1758",
"news_6188",
"news_8"
],
"tags": [
"news_17286",
"news_2424"
],
"affiliates": [
"news_253"
],
"featImg": "news_11115931",
"label": "source_news_11115930"
}
},
"podcastsReducer": {
"isFetching": false,
"fetchFailed": false,
"hasFetched": false,
"podcasts": {}
},
"radioProgramsReducer": {
"isFetching": false,
"fetchFailed": false,
"hasFetched": false,
"radioPrograms": {}
},
"programsReducer": {
"all-things-considered": {
"id": "all-things-considered",
"title": "All Things Considered",
"info": "Every weekday, \u003cem>All Things Considered\u003c/em> hosts Robert Siegel, Audie Cornish, Ari Shapiro, and Kelly McEvers present the program's trademark mix of news, interviews, commentaries, reviews, and offbeat features. Michel Martin hosts on the weekends.",
"airtime": "MON-FRI 1pm-2pm, 4:30pm-6:30pm\u003cbr />SAT-SUN 5pm-6pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/All-Things-Considered-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/all-things-considered/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/all-things-considered"
},
"american-suburb-podcast": {
"id": "american-suburb-podcast",
"title": "American Suburb: The Podcast",
"tagline": "The flip side of gentrification, told through one town",
"info": "Gentrification is changing cities across America, forcing people from neighborhoods they have long called home. Call them the displaced. Now those priced out of the Bay Area are looking for a better life in an unlikely place. American Suburb follows this migration to one California town along the Delta, 45 miles from San Francisco. But is this once sleepy suburb ready for them?",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/American-Suburb-Podcast-Tile-703x703-1.jpg",
"officialWebsiteLink": "/news/series/american-suburb-podcast",
"meta": {
"site": "news",
"source": "kqed",
"order": 19
},
"link": "/news/series/american-suburb-podcast/",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/RBrW",
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?mt=2&id=1287748328",
"tuneIn": "https://tunein.com/radio/American-Suburb-p1086805/",
"rss": "https://ww2.kqed.org/news/series/american-suburb-podcast/feed/podcast",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkMzMDExODgxNjA5"
}
},
"baycurious": {
"id": "baycurious",
"title": "Bay Curious",
"tagline": "Exploring the Bay Area, one question at a time",
"info": "KQED’s new podcast, Bay Curious, gets to the bottom of the mysteries — both profound and peculiar — that give the Bay Area its unique identity. And we’ll do it with your help! You ask the questions. You decide what Bay Curious investigates. And you join us on the journey to find the answers.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Bay-Curious-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Bay Curious",
"officialWebsiteLink": "/news/series/baycurious",
"meta": {
"site": "news",
"source": "kqed",
"order": 3
},
"link": "/podcasts/baycurious",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/bay-curious/id1172473406",
"npr": "https://www.npr.org/podcasts/500557090/bay-curious",
"rss": "https://ww2.kqed.org/news/category/bay-curious-podcast/feed/podcast",
"amazon": "https://music.amazon.com/podcasts/9a90d476-aa04-455d-9a4c-0871ed6216d4/bay-curious",
"stitcher": "https://www.stitcher.com/podcast/kqed/bay-curious",
"spotify": "https://open.spotify.com/show/6O76IdmhixfijmhTZLIJ8k"
}
},
"bbc-world-service": {
"id": "bbc-world-service",
"title": "BBC World Service",
"info": "The day's top stories from BBC News compiled twice daily in the week, once at weekends.",
"airtime": "MON-FRI 9pm-10pm, TUE-FRI 1am-2am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/BBC-World-Service-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.bbc.co.uk/sounds/play/live:bbc_world_service",
"meta": {
"site": "news",
"source": "BBC World Service"
},
"link": "/radio/program/bbc-world-service",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/global-news-podcast/id135067274?mt=2",
"tuneIn": "https://tunein.com/radio/BBC-World-Service-p455581/",
"rss": "https://podcasts.files.bbci.co.uk/p02nq0gn.rss"
}
},
"californiareport": {
"id": "californiareport",
"title": "The California Report",
"tagline": "California, day by day",
"info": "KQED’s statewide radio news program providing daily coverage of issues, trends and public policy decisions.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-California-Report-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED The California Report",
"officialWebsiteLink": "/californiareport",
"meta": {
"site": "news",
"source": "kqed",
"order": 8
},
"link": "/californiareport",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/kqeds-the-california-report/id79681292",
"amazon": "https://music.amazon.com/podcasts/26099305-72af-4542-9dde-ac1807fe36d5/kqed-s-the-california-report",
"npr": "https://www.npr.org/podcasts/432285393/the-california-report",
"stitcher": "https://www.stitcher.com/podcast/kqedfm-kqeds-the-california-report-podcast-8838",
"rss": "https://ww2.kqed.org/news/tag/tcram/feed/podcast"
}
},
"californiareportmagazine": {
"id": "californiareportmagazine",
"title": "The California Report Magazine",
"tagline": "Your state, your stories",
"info": "Every week, The California Report Magazine takes you on a road trip for the ears: to visit the places and meet the people who make California unique. The in-depth storytelling podcast from the California Report.",
"airtime": "FRI 4:30pm-5pm, 6:30pm-7pm, 11pm-11:30pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-California-Report-Magazine-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED The California Report Magazine",
"officialWebsiteLink": "/californiareportmagazine",
"meta": {
"site": "news",
"source": "kqed",
"order": 10
},
"link": "/californiareportmagazine",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/the-california-report-magazine/id1314750545",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM3NjkwNjk1OTAz",
"npr": "https://www.npr.org/podcasts/564733126/the-california-report-magazine",
"stitcher": "https://www.stitcher.com/podcast/kqed/the-california-report-magazine",
"rss": "https://ww2.kqed.org/news/tag/tcrmag/feed/podcast"
}
},
"city-arts": {
"id": "city-arts",
"title": "City Arts & Lectures",
"info": "A one-hour radio program to hear celebrated writers, artists and thinkers address contemporary ideas and values, often discussing the creative process. Please note: tapes or transcripts are not available",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/05/cityartsandlecture-300x300.jpg",
"officialWebsiteLink": "https://www.cityarts.net/",
"airtime": "SUN 1pm-2pm, TUE 10pm, WED 1am",
"meta": {
"site": "news",
"source": "City Arts & Lectures"
},
"link": "https://www.cityarts.net",
"subscribe": {
"tuneIn": "https://tunein.com/radio/City-Arts-and-Lectures-p692/",
"rss": "https://www.cityarts.net/feed/"
}
},
"closealltabs": {
"id": "closealltabs",
"title": "Close All Tabs",
"tagline": "Your irreverent guide to the trends redefining our world",
"info": "Close All Tabs breaks down how digital culture shapes our world through thoughtful insights and irreverent humor.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/02/CAT_2_Tile-scaled.jpg",
"imageAlt": "KQED Close All Tabs",
"officialWebsiteLink": "/podcasts/closealltabs",
"meta": {
"site": "news",
"source": "kqed",
"order": 1
},
"link": "/podcasts/closealltabs",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/close-all-tabs/id214663465",
"rss": "https://feeds.megaphone.fm/KQINC6993880386",
"amazon": "https://music.amazon.com/podcasts/92d9d4ac-67a3-4eed-b10a-fb45d45b1ef2/close-all-tabs",
"spotify": "https://open.spotify.com/show/6LAJFHnGK1pYXYzv6SIol6?si=deb0cae19813417c"
}
},
"code-switch-life-kit": {
"id": "code-switch-life-kit",
"title": "Code Switch / Life Kit",
"info": "\u003cem>Code Switch\u003c/em>, which listeners will hear in the first part of the hour, has fearless and much-needed conversations about race. Hosted by journalists of color, the show tackles the subject of race head-on, exploring how it impacts every part of society — from politics and pop culture to history, sports and more.\u003cbr />\u003cbr />\u003cem>Life Kit\u003c/em>, which will be in the second part of the hour, guides you through spaces and feelings no one prepares you for — from finances to mental health, from workplace microaggressions to imposter syndrome, from relationships to parenting. The show features experts with real world experience and shares their knowledge. Because everyone needs a little help being human.\u003cbr />\u003cbr />\u003ca href=\"https://www.npr.org/podcasts/510312/codeswitch\">\u003cem>Code Switch\u003c/em> offical site and podcast\u003c/a>\u003cbr />\u003ca href=\"https://www.npr.org/lifekit\">\u003cem>Life Kit\u003c/em> offical site and podcast\u003c/a>\u003cbr />",
"airtime": "SUN 9pm-10pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Code-Switch-Life-Kit-Podcast-Tile-360x360-1.jpg",
"meta": {
"site": "radio",
"source": "npr"
},
"link": "/radio/program/code-switch-life-kit",
"subscribe": {
"apple": "https://podcasts.apple.com/podcast/1112190608?mt=2&at=11l79Y&ct=nprdirectory",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly93d3cubnByLm9yZy9yc3MvcG9kY2FzdC5waHA_aWQ9NTEwMzEy",
"spotify": "https://open.spotify.com/show/3bExJ9JQpkwNhoHvaIIuyV",
"rss": "https://feeds.npr.org/510312/podcast.xml"
}
},
"commonwealth-club": {
"id": "commonwealth-club",
"title": "Commonwealth Club of California Podcast",
"info": "The Commonwealth Club of California is the nation's oldest and largest public affairs forum. As a non-partisan forum, The Club brings to the public airwaves diverse viewpoints on important topics. The Club's weekly radio broadcast - the oldest in the U.S., dating back to 1924 - is carried across the nation on public radio stations and is now podcasting. Our website archive features audio of our recent programs, as well as selected speeches from our long and distinguished history. This podcast feed is usually updated twice a week and is always un-edited.",
"airtime": "THU 10pm, FRI 1am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Commonwealth-Club-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.commonwealthclub.org/podcasts",
"meta": {
"site": "news",
"source": "Commonwealth Club of California"
},
"link": "/radio/program/commonwealth-club",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/commonwealth-club-of-california-podcast/id976334034?mt=2",
"google": "https://podcasts.google.com/feed/aHR0cDovL3d3dy5jb21tb253ZWFsdGhjbHViLm9yZy9hdWRpby9wb2RjYXN0L3dlZWtseS54bWw",
"tuneIn": "https://tunein.com/radio/Commonwealth-Club-of-California-p1060/"
}
},
"forum": {
"id": "forum",
"title": "Forum",
"tagline": "The conversation starts here",
"info": "KQED’s live call-in program discussing local, state, national and international issues, as well as in-depth interviews.",
"airtime": "MON-FRI 9am-11am, 10pm-11pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Forum-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Forum with Mina Kim and Alexis Madrigal",
"officialWebsiteLink": "/forum",
"meta": {
"site": "news",
"source": "kqed",
"order": 9
},
"link": "/forum",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/kqeds-forum/id73329719",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM5NTU3MzgxNjMz",
"npr": "https://www.npr.org/podcasts/432307980/forum",
"stitcher": "https://www.stitcher.com/podcast/kqedfm-kqeds-forum-podcast",
"rss": "https://feeds.megaphone.fm/KQINC9557381633"
}
},
"freakonomics-radio": {
"id": "freakonomics-radio",
"title": "Freakonomics Radio",
"info": "Freakonomics Radio is a one-hour award-winning podcast and public-radio project hosted by Stephen Dubner, with co-author Steve Levitt as a regular guest. It is produced in partnership with WNYC.",
"imageSrc": "https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/05/freakonomicsRadio.png",
"officialWebsiteLink": "http://freakonomics.com/",
"airtime": "SUN 1am-2am, SAT 3pm-4pm",
"meta": {
"site": "radio",
"source": "WNYC"
},
"link": "/radio/program/freakonomics-radio",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/4s8b",
"apple": "https://itunes.apple.com/us/podcast/freakonomics-radio/id354668519",
"tuneIn": "https://tunein.com/podcasts/WNYC-Podcasts/Freakonomics-Radio-p272293/",
"rss": "https://feeds.feedburner.com/freakonomicsradio"
}
},
"fresh-air": {
"id": "fresh-air",
"title": "Fresh Air",
"info": "Hosted by Terry Gross, \u003cem>Fresh Air from WHYY\u003c/em> is the Peabody Award-winning weekday magazine of contemporary arts and issues. One of public radio's most popular programs, Fresh Air features intimate conversations with today's biggest luminaries.",
"airtime": "MON-FRI 7pm-8pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Fresh-Air-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/fresh-air/",
"meta": {
"site": "radio",
"source": "npr"
},
"link": "/radio/program/fresh-air",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/4s8b",
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=214089682&at=11l79Y&ct=nprdirectory",
"tuneIn": "https://tunein.com/radio/Fresh-Air-p17/",
"rss": "https://feeds.npr.org/381444908/podcast.xml"
}
},
"here-and-now": {
"id": "here-and-now",
"title": "Here & Now",
"info": "A live production of NPR and WBUR Boston, in collaboration with stations across the country, Here & Now reflects the fluid world of news as it's happening in the middle of the day, with timely, in-depth news, interviews and conversation. Hosted by Robin Young, Jeremy Hobson and Tonya Mosley.",
"airtime": "MON-THU 11am-12pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Here-And-Now-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "http://www.wbur.org/hereandnow",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/here-and-now",
"subsdcribe": {
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?mt=2&id=426698661",
"tuneIn": "https://tunein.com/radio/Here--Now-p211/",
"rss": "https://feeds.npr.org/510051/podcast.xml"
}
},
"hidden-brain": {
"id": "hidden-brain",
"title": "Hidden Brain",
"info": "Shankar Vedantam uses science and storytelling to reveal the unconscious patterns that drive human behavior, shape our choices and direct our relationships.",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/05/hiddenbrain.jpg",
"officialWebsiteLink": "https://www.npr.org/series/423302056/hidden-brain",
"airtime": "SUN 7pm-8pm",
"meta": {
"site": "news",
"source": "NPR"
},
"link": "/radio/program/hidden-brain",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/hidden-brain/id1028908750?mt=2",
"tuneIn": "https://tunein.com/podcasts/Science-Podcasts/Hidden-Brain-p787503/",
"rss": "https://feeds.npr.org/510308/podcast.xml"
}
},
"how-i-built-this": {
"id": "how-i-built-this",
"title": "How I Built This with Guy Raz",
"info": "Guy Raz dives into the stories behind some of the world's best known companies. How I Built This weaves a narrative journey about innovators, entrepreneurs and idealists—and the movements they built.",
"imageSrc": "https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/05/howIBuiltThis.png",
"officialWebsiteLink": "https://www.npr.org/podcasts/510313/how-i-built-this",
"airtime": "SUN 7:30pm-8pm",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/how-i-built-this",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/3zxy",
"apple": "https://itunes.apple.com/us/podcast/how-i-built-this-with-guy-raz/id1150510297?mt=2",
"tuneIn": "https://tunein.com/podcasts/Arts--Culture-Podcasts/How-I-Built-This-p910896/",
"rss": "https://feeds.npr.org/510313/podcast.xml"
}
},
"hyphenacion": {
"id": "hyphenacion",
"title": "Hyphenación",
"tagline": "Where conversation and cultura meet",
"info": "What kind of no sabo word is Hyphenación? For us, it’s about living within a hyphenation. Like being a third-gen Mexican-American from the Texas border now living that Bay Area Chicano life. Like Xorje! Each week we bring together a couple of hyphenated Latinos to talk all about personal life choices: family, careers, relationships, belonging … everything is on the table. ",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/03/Hyphenacion_FinalAssets_PodcastTile.png",
"imageAlt": "KQED Hyphenación",
"officialWebsiteLink": "/podcasts/hyphenacion",
"meta": {
"site": "news",
"source": "kqed",
"order": 15
},
"link": "/podcasts/hyphenacion",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/hyphenaci%C3%B3n/id1191591838",
"spotify": "https://open.spotify.com/show/2p3Fifq96nw9BPcmFdIq0o?si=39209f7b25774f38",
"youtube": "https://www.youtube.com/c/kqedarts",
"amazon": "https://music.amazon.com/podcasts/6c3dd23c-93fb-4aab-97ba-1725fa6315f1/hyphenaci%C3%B3n",
"rss": "https://feeds.megaphone.fm/KQINC2275451163"
}
},
"jerrybrown": {
"id": "jerrybrown",
"title": "The Political Mind of Jerry Brown",
"tagline": "Lessons from a lifetime in politics",
"info": "The Political Mind of Jerry Brown brings listeners the wisdom of the former Governor, Mayor, and presidential candidate. Scott Shafer interviewed Brown for more than 40 hours, covering the former governor's life and half-century in the political game – and Brown has some lessons he'd like to share. ",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-Political-Mind-of-Jerry-Brown-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED The Political Mind of Jerry Brown",
"officialWebsiteLink": "/podcasts/jerrybrown",
"meta": {
"site": "news",
"source": "kqed",
"order": 18
},
"link": "/podcasts/jerrybrown",
"subscribe": {
"npr": "https://www.npr.org/podcasts/790253322/the-political-mind-of-jerry-brown",
"apple": "https://itunes.apple.com/us/podcast/id1492194549",
"rss": "https://ww2.kqed.org/news/series/jerrybrown/feed/podcast/",
"tuneIn": "http://tun.in/pjGcK",
"stitcher": "https://www.stitcher.com/podcast/kqed/the-political-mind-of-jerry-brown",
"spotify": "https://open.spotify.com/show/54C1dmuyFyKMFttY6X2j6r?si=K8SgRCoISNK6ZbjpXrX5-w",
"amazon": "https://music.amazon.com/podcasts/44420f75-3b0e-4301-ab3b-16da6b09e543/the-political-mind-of-jerry-brown"
}
},
"latino-usa": {
"id": "latino-usa",
"title": "Latino USA",
"airtime": "MON 1am-2am, SUN 6pm-7pm",
"info": "Latino USA, the radio journal of news and culture, is the only national, English-language radio program produced from a Latino perspective.",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/latinoUsa.jpg",
"officialWebsiteLink": "http://latinousa.org/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/latino-usa",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/xtTd",
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=79681317&at=11l79Y&ct=nprdirectory",
"tuneIn": "https://tunein.com/radio/Latino-USA-p621/",
"rss": "https://feeds.npr.org/510016/podcast.xml"
}
},
"marketplace": {
"id": "marketplace",
"title": "Marketplace",
"info": "Our flagship program, helmed by Kai Ryssdal, examines what the day in money delivered, through stories, conversations, newsworthy numbers and more. Updated Monday through Friday at about 3:30 p.m. PT.",
"airtime": "MON-FRI 4pm-4:30pm, MON-WED 6:30pm-7pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Marketplace-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.marketplace.org/",
"meta": {
"site": "news",
"source": "American Public Media"
},
"link": "/radio/program/marketplace",
"subscribe": {
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=201853034&at=11l79Y&ct=nprdirectory",
"tuneIn": "https://tunein.com/radio/APM-Marketplace-p88/",
"rss": "https://feeds.publicradio.org/public_feeds/marketplace-pm/rss/rss"
}
},
"masters-of-scale": {
"id": "masters-of-scale",
"title": "Masters of Scale",
"info": "Masters of Scale is an original podcast in which LinkedIn co-founder and Greylock Partner Reid Hoffman sets out to describe and prove theories that explain how great entrepreneurs take their companies from zero to a gazillion in ingenious fashion.",
"airtime": "Every other Wednesday June 12 through October 16 at 8pm (repeats Thursdays at 2am)",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Masters-of-Scale-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://mastersofscale.com/",
"meta": {
"site": "radio",
"source": "WaitWhat"
},
"link": "/radio/program/masters-of-scale",
"subscribe": {
"apple": "http://mastersofscale.app.link/",
"rss": "https://rss.art19.com/masters-of-scale"
}
},
"mindshift": {
"id": "mindshift",
"title": "MindShift",
"tagline": "A podcast about the future of learning and how we raise our kids",
"info": "The MindShift podcast explores the innovations in education that are shaping how kids learn. Hosts Ki Sung and Katrina Schwartz introduce listeners to educators, researchers, parents and students who are developing effective ways to improve how kids learn. We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Mindshift-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED MindShift: How We Will Learn",
"officialWebsiteLink": "/mindshift/",
"meta": {
"site": "news",
"source": "kqed",
"order": 12
},
"link": "/podcasts/mindshift",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/mindshift-podcast/id1078765985",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM1NzY0NjAwNDI5",
"npr": "https://www.npr.org/podcasts/464615685/mind-shift-podcast",
"stitcher": "https://www.stitcher.com/podcast/kqed/stories-teachers-share",
"spotify": "https://open.spotify.com/show/0MxSpNYZKNprFLCl7eEtyx"
}
},
"morning-edition": {
"id": "morning-edition",
"title": "Morning Edition",
"info": "\u003cem>Morning Edition\u003c/em> takes listeners around the country and the world with multi-faceted stories and commentaries every weekday. Hosts Steve Inskeep, David Greene and Rachel Martin bring you the latest breaking news and features to prepare you for the day.",
"airtime": "MON-FRI 3am-9am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Morning-Edition-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/morning-edition/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/morning-edition"
},
"onourwatch": {
"id": "onourwatch",
"title": "On Our Watch",
"tagline": "Deeply-reported investigative journalism",
"info": "For decades, the process for how police police themselves has been inconsistent – if not opaque. In some states, like California, these proceedings were completely hidden. After a new police transparency law unsealed scores of internal affairs files, our reporters set out to examine these cases and the shadow world of police discipline. On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. Is it the officers, or the public they've sworn to serve?",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/On-Our-Watch-Podcast-Tile-703x703-1.jpg",
"imageAlt": "On Our Watch from NPR and KQED",
"officialWebsiteLink": "/podcasts/onourwatch",
"meta": {
"site": "news",
"source": "kqed",
"order": 11
},
"link": "/podcasts/onourwatch",
"subscribe": {
"apple": "https://podcasts.apple.com/podcast/id1567098962",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5ucHIub3JnLzUxMDM2MC9wb2RjYXN0LnhtbD9zYz1nb29nbGVwb2RjYXN0cw",
"npr": "https://rpb3r.app.goo.gl/onourwatch",
"spotify": "https://open.spotify.com/show/0OLWoyizopu6tY1XiuX70x",
"tuneIn": "https://tunein.com/radio/On-Our-Watch-p1436229/",
"stitcher": "https://www.stitcher.com/show/on-our-watch",
"rss": "https://feeds.npr.org/510360/podcast.xml"
}
},
"on-the-media": {
"id": "on-the-media",
"title": "On The Media",
"info": "Our weekly podcast explores how the media 'sausage' is made, casts an incisive eye on fluctuations in the marketplace of ideas, and examines threats to the freedom of information and expression in America and abroad. For one hour a week, the show tries to lift the veil from the process of \"making media,\" especially news media, because it's through that lens that we see the world and the world sees us",
"airtime": "SUN 2pm-3pm, MON 12am-1am",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/onTheMedia.png",
"officialWebsiteLink": "https://www.wnycstudios.org/shows/otm",
"meta": {
"site": "news",
"source": "wnyc"
},
"link": "/radio/program/on-the-media",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/on-the-media/id73330715?mt=2",
"tuneIn": "https://tunein.com/radio/On-the-Media-p69/",
"rss": "http://feeds.wnyc.org/onthemedia"
}
},
"pbs-newshour": {
"id": "pbs-newshour",
"title": "PBS NewsHour",
"info": "Analysis, background reports and updates from the PBS NewsHour putting today's news in context.",
"airtime": "MON-FRI 3pm-4pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/PBS-News-Hour-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.pbs.org/newshour/",
"meta": {
"site": "news",
"source": "pbs"
},
"link": "/radio/program/pbs-newshour",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/pbs-newshour-full-show/id394432287?mt=2",
"tuneIn": "https://tunein.com/radio/PBS-NewsHour---Full-Show-p425698/",
"rss": "https://www.pbs.org/newshour/feeds/rss/podcasts/show"
}
},
"perspectives": {
"id": "perspectives",
"title": "Perspectives",
"tagline": "KQED's series of daily listener commentaries since 1991",
"info": "KQED's series of daily listener commentaries since 1991.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/01/Perspectives_Tile_Final.jpg",
"imageAlt": "KQED Perspectives",
"officialWebsiteLink": "/perspectives/",
"meta": {
"site": "radio",
"source": "kqed",
"order": 14
},
"link": "/perspectives",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/id73801135",
"npr": "https://www.npr.org/podcasts/432309616/perspectives",
"rss": "https://ww2.kqed.org/perspectives/category/perspectives/feed/",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly93dzIua3FlZC5vcmcvcGVyc3BlY3RpdmVzL2NhdGVnb3J5L3BlcnNwZWN0aXZlcy9mZWVkLw"
}
},
"planet-money": {
"id": "planet-money",
"title": "Planet Money",
"info": "The economy explained. Imagine you could call up a friend and say, Meet me at the bar and tell me what's going on with the economy. Now imagine that's actually a fun evening.",
"airtime": "SUN 3pm-4pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/planetmoney.jpg",
"officialWebsiteLink": "https://www.npr.org/sections/money/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/planet-money",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/M4f5",
"apple": "https://itunes.apple.com/us/podcast/planet-money/id290783428?mt=2",
"tuneIn": "https://tunein.com/podcasts/Business--Economics-Podcasts/Planet-Money-p164680/",
"rss": "https://feeds.npr.org/510289/podcast.xml"
}
},
"politicalbreakdown": {
"id": "politicalbreakdown",
"title": "Political Breakdown",
"tagline": "Politics from a personal perspective",
"info": "Political Breakdown is a new series that explores the political intersection of California and the nation. Each week hosts Scott Shafer and Marisa Lagos are joined with a new special guest to unpack politics -- with personality — and offer an insider’s glimpse at how politics happens.",
"airtime": "THU 6:30pm-7pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Political-Breakdown-2024-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Political Breakdown",
"officialWebsiteLink": "/podcasts/politicalbreakdown",
"meta": {
"site": "radio",
"source": "kqed",
"order": 5
},
"link": "/podcasts/politicalbreakdown",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/political-breakdown/id1327641087",
"amazon": "https://music.amazon.com/podcasts/e0c2d153-ad36-4c8d-901d-f1da6a724824/political-breakdown",
"npr": "https://www.npr.org/podcasts/572155894/political-breakdown",
"stitcher": "https://www.stitcher.com/podcast/kqed/political-breakdown",
"spotify": "https://open.spotify.com/show/07RVyIjIdk2WDuVehvBMoN",
"rss": "https://ww2.kqed.org/news/tag/political-breakdown/feed/podcast"
}
},
"possible": {
"id": "possible",
"title": "Possible",
"info": "Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. The show features interviews with visionary guests like Trevor Noah, Sam Altman and Janette Sadik-Khan. Possible paints an optimistic portrait of the world we can create through science, policy, business, art and our shared humanity. It asks: What if everything goes right for once? How can we get there? Each episode also includes a short fiction story generated by advanced AI GPT-4, serving as a thought-provoking springboard to speculate how humanity could leverage technology for good.",
"airtime": "SUN 2pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Possible-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.possible.fm/",
"meta": {
"site": "news",
"source": "Possible"
},
"link": "/radio/program/possible",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/possible/id1677184070",
"spotify": "https://open.spotify.com/show/730YpdUSNlMyPQwNnyjp4k"
}
},
"pri-the-world": {
"id": "pri-the-world",
"title": "PRI's The World: Latest Edition",
"info": "Each weekday, host Marco Werman and his team of producers bring you the world's most interesting stories in an hour of radio that reminds us just how small our planet really is.",
"airtime": "MON-FRI 2pm-3pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-World-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.pri.org/programs/the-world",
"meta": {
"site": "news",
"source": "PRI"
},
"link": "/radio/program/pri-the-world",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/pris-the-world-latest-edition/id278196007?mt=2",
"tuneIn": "https://tunein.com/podcasts/News--Politics-Podcasts/PRIs-The-World-p24/",
"rss": "http://feeds.feedburner.com/pri/theworld"
}
},
"radiolab": {
"id": "radiolab",
"title": "Radiolab",
"info": "A two-time Peabody Award-winner, Radiolab is an investigation told through sounds and stories, and centered around one big idea. In the Radiolab world, information sounds like music and science and culture collide. Hosted by Jad Abumrad and Robert Krulwich, the show is designed for listeners who demand skepticism, but appreciate wonder. WNYC Studios is the producer of other leading podcasts including Freakonomics Radio, Death, Sex & Money, On the Media and many more.",
"airtime": "SUN 12am-1am, SAT 2pm-3pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/radiolab1400.png",
"officialWebsiteLink": "https://www.wnycstudios.org/shows/radiolab/",
"meta": {
"site": "science",
"source": "WNYC"
},
"link": "/radio/program/radiolab",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/radiolab/id152249110?mt=2",
"tuneIn": "https://tunein.com/radio/RadioLab-p68032/",
"rss": "https://feeds.wnyc.org/radiolab"
}
},
"reveal": {
"id": "reveal",
"title": "Reveal",
"info": "Created by The Center for Investigative Reporting and PRX, Reveal is public radios first one-hour weekly radio show and podcast dedicated to investigative reporting. Credible, fact based and without a partisan agenda, Reveal combines the power and artistry of driveway moment storytelling with data-rich reporting on critically important issues. The result is stories that inform and inspire, arming our listeners with information to right injustices, hold the powerful accountable and improve lives.Reveal is hosted by Al Letson and showcases the award-winning work of CIR and newsrooms large and small across the nation. In a radio and podcast market crowded with choices, Reveal focuses on important and often surprising stories that illuminate the world for our listeners.",
"airtime": "SAT 4pm-5pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/reveal300px.png",
"officialWebsiteLink": "https://www.revealnews.org/episodes/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/reveal",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/reveal/id886009669",
"tuneIn": "https://tunein.com/radio/Reveal-p679597/",
"rss": "http://feeds.revealradio.org/revealpodcast"
}
},
"rightnowish": {
"id": "rightnowish",
"title": "Rightnowish",
"tagline": "Art is where you find it",
"info": "Rightnowish digs into life in the Bay Area right now… ish. Journalist Pendarvis Harshaw takes us to galleries painted on the sides of liquor stores in West Oakland. We'll dance in warehouses in the Bayview, make smoothies with kids in South Berkeley, and listen to classical music in a 1984 Cutlass Supreme in Richmond. Every week, Pen talks to movers and shakers about how the Bay Area shapes what they create, and how they shape the place we call home.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Rightnowish-Podcast-Tile-500x500-1.jpg",
"imageAlt": "KQED Rightnowish with Pendarvis Harshaw",
"officialWebsiteLink": "/podcasts/rightnowish",
"meta": {
"site": "arts",
"source": "kqed",
"order": 16
},
"link": "/podcasts/rightnowish",
"subscribe": {
"npr": "https://www.npr.org/podcasts/721590300/rightnowish",
"rss": "https://ww2.kqed.org/arts/programs/rightnowish/feed/podcast",
"apple": "https://podcasts.apple.com/us/podcast/rightnowish/id1482187648",
"stitcher": "https://www.stitcher.com/podcast/kqed/rightnowish",
"google": "https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkMxMjU5MTY3NDc4",
"spotify": "https://open.spotify.com/show/7kEJuafTzTVan7B78ttz1I"
}
},
"science-friday": {
"id": "science-friday",
"title": "Science Friday",
"info": "Science Friday is a weekly science talk show, broadcast live over public radio stations nationwide. Each week, the show focuses on science topics that are in the news and tries to bring an educated, balanced discussion to bear on the scientific issues at hand. Panels of expert guests join host Ira Flatow, a veteran science journalist, to discuss science and to take questions from listeners during the call-in portion of the program.",
"airtime": "FRI 11am-1pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Science-Friday-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.wnycstudios.org/shows/science-friday",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/science-friday",
"subscribe": {
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=73329284&at=11l79Y&ct=nprdirectory",
"tuneIn": "https://tunein.com/radio/Science-Friday-p394/",
"rss": "http://feeds.wnyc.org/science-friday"
}
},
"snap-judgment": {
"id": "snap-judgment",
"title": "Snap Judgment",
"tagline": "Real stories with killer beats",
"info": "The Snap Judgment radio show and podcast mixes real stories with killer beats to produce cinematic, dramatic radio. Snap's musical brand of storytelling dares listeners to see the world through the eyes of another. This is storytelling... with a BEAT!! Snap first aired on public radio stations nationwide in July 2010. Today, Snap Judgment airs on over 450 public radio stations and is brought to the airwaves by KQED & PRX.",
"airtime": "SAT 1pm-2pm, 9pm-10pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/05/Snap-Judgment-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Snap Judgment",
"officialWebsiteLink": "https://snapjudgment.org",
"meta": {
"site": "arts",
"source": "kqed",
"order": 4
},
"link": "https://snapjudgment.org",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/snap-judgment/id283657561",
"npr": "https://www.npr.org/podcasts/449018144/snap-judgment",
"stitcher": "https://www.pandora.com/podcast/snap-judgment/PC:241?source=stitcher-sunset",
"spotify": "https://open.spotify.com/show/3Cct7ZWmxHNAtLgBTqjC5v",
"rss": "https://snap.feed.snapjudgment.org/"
}
},
"soldout": {
"id": "soldout",
"title": "SOLD OUT: Rethinking Housing in America",
"tagline": "A new future for housing",
"info": "Sold Out: Rethinking Housing in America",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Sold-Out-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Sold Out: Rethinking Housing in America",
"officialWebsiteLink": "/podcasts/soldout",
"meta": {
"site": "news",
"source": "kqed",
"order": 13
},
"link": "/podcasts/soldout",
"subscribe": {
"npr": "https://www.npr.org/podcasts/911586047/s-o-l-d-o-u-t-a-new-future-for-housing",
"apple": "https://podcasts.apple.com/us/podcast/introducing-sold-out-rethinking-housing-in-america/id1531354937",
"rss": "https://feeds.megaphone.fm/soldout",
"spotify": "https://open.spotify.com/show/38dTBSk2ISFoPiyYNoKn1X",
"stitcher": "https://www.stitcher.com/podcast/kqed/sold-out-rethinking-housing-in-america",
"tunein": "https://tunein.com/radio/SOLD-OUT-Rethinking-Housing-in-America-p1365871/"
}
},
"spooked": {
"id": "spooked",
"title": "Spooked",
"tagline": "True-life supernatural stories",
"info": "",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/10/Spooked-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED Spooked",
"officialWebsiteLink": "https://spookedpodcast.org/",
"meta": {
"site": "news",
"source": "kqed",
"order": 7
},
"link": "https://spookedpodcast.org/",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/spooked/id1279361017",
"npr": "https://www.npr.org/podcasts/549547848/snap-judgment-presents-spooked",
"spotify": "https://open.spotify.com/show/76571Rfl3m7PLJQZKQIGCT",
"rss": "https://feeds.simplecast.com/TBotaapn"
}
},
"tech-nation": {
"id": "tech-nation",
"title": "Tech Nation Radio Podcast",
"info": "Tech Nation is a weekly public radio program, hosted by Dr. Moira Gunn. Founded in 1993, it has grown from a simple interview show to a multi-faceted production, featuring conversations with noted technology and science leaders, and a weekly science and technology-related commentary.",
"airtime": "FRI 10pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Tech-Nation-Radio-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "http://technation.podomatic.com/",
"meta": {
"site": "science",
"source": "Tech Nation Media"
},
"link": "/radio/program/tech-nation",
"subscribe": {
"rss": "https://technation.podomatic.com/rss2.xml"
}
},
"ted-radio-hour": {
"id": "ted-radio-hour",
"title": "TED Radio Hour",
"info": "The TED Radio Hour is a journey through fascinating ideas, astonishing inventions, fresh approaches to old problems, and new ways to think and create.",
"airtime": "SUN 3pm-4pm, SAT 10pm-11pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/tedRadioHour.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/ted-radio-hour/?showDate=2018-06-22",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/ted-radio-hour",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/8vsS",
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=523121474&at=11l79Y&ct=nprdirectory",
"tuneIn": "https://tunein.com/radio/TED-Radio-Hour-p418021/",
"rss": "https://feeds.npr.org/510298/podcast.xml"
}
},
"thebay": {
"id": "thebay",
"title": "The Bay",
"tagline": "Local news to keep you rooted",
"info": "Host Devin Katayama walks you through the biggest story of the day with reporters and newsmakers.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-Bay-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED The Bay",
"officialWebsiteLink": "/podcasts/thebay",
"meta": {
"site": "radio",
"source": "kqed",
"order": 2
},
"link": "/podcasts/thebay",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/the-bay/id1350043452",
"amazon": "https://music.amazon.com/podcasts/d800ea4c-7a2c-42f2-b861-edaf78a5db0b/the-bay",
"npr": "https://www.npr.org/podcasts/586725995/the-bay",
"stitcher": "https://www.stitcher.com/podcast/kqed/the-bay",
"spotify": "https://open.spotify.com/show/4BIKBKIujizLHlIlBNaAqQ",
"rss": "https://feeds.megaphone.fm/KQINC8259786327"
}
},
"thelatest": {
"id": "thelatest",
"title": "The Latest",
"tagline": "Trusted local news in real time",
"info": "",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/05/The-Latest-2025-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED The Latest",
"officialWebsiteLink": "/thelatest",
"meta": {
"site": "news",
"source": "kqed",
"order": 6
},
"link": "/thelatest",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/the-latest-from-kqed/id1197721799",
"npr": "https://www.npr.org/podcasts/1257949365/the-latest-from-k-q-e-d",
"spotify": "https://open.spotify.com/show/5KIIXMgM9GTi5AepwOYvIZ?si=bd3053fec7244dba",
"rss": "https://feeds.megaphone.fm/KQINC9137121918"
}
},
"theleap": {
"id": "theleap",
"title": "The Leap",
"tagline": "What if you closed your eyes, and jumped?",
"info": "Stories about people making dramatic, risky changes, told by award-winning public radio reporter Judy Campbell.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-Leap-Podcast-Tile-703x703-1.jpg",
"imageAlt": "KQED The Leap",
"officialWebsiteLink": "/podcasts/theleap",
"meta": {
"site": "news",
"source": "kqed",
"order": 17
},
"link": "/podcasts/theleap",
"subscribe": {
"apple": "https://podcasts.apple.com/us/podcast/the-leap/id1046668171",
"npr": "https://www.npr.org/podcasts/447248267/the-leap",
"stitcher": "https://www.stitcher.com/podcast/kqed/the-leap",
"spotify": "https://open.spotify.com/show/3sSlVHHzU0ytLwuGs1SD1U",
"rss": "https://ww2.kqed.org/news/programs/the-leap/feed/podcast"
}
},
"the-moth-radio-hour": {
"id": "the-moth-radio-hour",
"title": "The Moth Radio Hour",
"info": "Since its launch in 1997, The Moth has presented thousands of true stories, told live and without notes, to standing-room-only crowds worldwide. Moth storytellers stand alone, under a spotlight, with only a microphone and a roomful of strangers. The storyteller and the audience embark on a high-wire act of shared experience which is both terrifying and exhilarating. Since 2008, The Moth podcast has featured many of our favorite stories told live on Moth stages around the country. For information on all of our programs and live events, visit themoth.org.",
"airtime": "SAT 8pm-9pm and SUN 11am-12pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/theMoth.jpg",
"officialWebsiteLink": "https://themoth.org/",
"meta": {
"site": "arts",
"source": "prx"
},
"link": "/radio/program/the-moth-radio-hour",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/the-moth-podcast/id275699983?mt=2",
"tuneIn": "https://tunein.com/radio/The-Moth-p273888/",
"rss": "http://feeds.themoth.org/themothpodcast"
}
},
"the-new-yorker-radio-hour": {
"id": "the-new-yorker-radio-hour",
"title": "The New Yorker Radio Hour",
"info": "The New Yorker Radio Hour is a weekly program presented by the magazine's editor, David Remnick, and produced by WNYC Studios and The New Yorker. Each episode features a diverse mix of interviews, profiles, storytelling, and an occasional burst of humor inspired by the magazine, and shaped by its writers, artists, and editors. This isn't a radio version of a magazine, but something all its own, reflecting the rich possibilities of audio storytelling and conversation. Theme music for the show was composed and performed by Merrill Garbus of tUnE-YArDs.",
"airtime": "SAT 10am-11am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-New-Yorker-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.wnycstudios.org/shows/tnyradiohour",
"meta": {
"site": "arts",
"source": "WNYC"
},
"link": "/radio/program/the-new-yorker-radio-hour",
"subscribe": {
"apple": "https://itunes.apple.com/us/podcast/id1050430296",
"tuneIn": "https://tunein.com/podcasts/WNYC-Podcasts/New-Yorker-Radio-Hour-p803804/",
"rss": "https://feeds.feedburner.com/newyorkerradiohour"
}
},
"the-sam-sanders-show": {
"id": "the-sam-sanders-show",
"title": "The Sam Sanders Show",
"info": "One of public radio's most dynamic voices, Sam Sanders helped launch The NPR Politics Podcast and hosted NPR's hit show It's Been A Minute. Now, the award-winning host returns with something brand new, The Sam Sanders Show. Every week, Sam Sanders and friends dig into the culture that shapes our lives: what's driving the biggest trends, how artists really think, and even the memes you can't stop scrolling past. Sam is beloved for his way of unpacking the world and bringing you up close to fresh currents and engaging conversations. The Sam Sanders Show is smart, funny and always a good time.",
"airtime": "FRI 12-1pm AND SAT 11am-12pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/11/The-Sam-Sanders-Show-Podcast-Tile-400x400-1.jpg",
"officialWebsiteLink": "https://www.kcrw.com/shows/the-sam-sanders-show/latest",
"meta": {
"site": "arts",
"source": "KCRW"
},
"link": "https://www.kcrw.com/shows/the-sam-sanders-show/latest",
"subscribe": {
"rss": "https://feed.cdnstream1.com/zjb/feed/download/ac/28/59/ac28594c-e1d0-4231-8728-61865cdc80e8.xml"
}
},
"the-splendid-table": {
"id": "the-splendid-table",
"title": "The Splendid Table",
"info": "\u003cem>The Splendid Table\u003c/em> hosts our nation's conversations about cooking, sustainability and food culture.",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/The-Splendid-Table-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.splendidtable.org/",
"airtime": "SUN 10-11 pm",
"meta": {
"site": "radio",
"source": "npr"
},
"link": "/radio/program/the-splendid-table"
},
"this-american-life": {
"id": "this-american-life",
"title": "This American Life",
"info": "This American Life is a weekly public radio show, heard by 2.2 million people on more than 500 stations. Another 2.5 million people download the weekly podcast. It is hosted by Ira Glass, produced in collaboration with Chicago Public Media, delivered to stations by PRX The Public Radio Exchange, and has won all of the major broadcasting awards.",
"airtime": "SAT 12pm-1pm, 7pm-8pm",
"imageSrc": "https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/thisAmericanLife.png",
"officialWebsiteLink": "https://www.thisamericanlife.org/",
"meta": {
"site": "news",
"source": "wbez"
},
"link": "/radio/program/this-american-life",
"subscribe": {
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=201671138&at=11l79Y&ct=nprdirectory",
"rss": "https://www.thisamericanlife.org/podcast/rss.xml"
}
},
"tinydeskradio": {
"id": "tinydeskradio",
"title": "Tiny Desk Radio",
"info": "We're bringing the best of Tiny Desk to the airwaves, only on public radio.",
"airtime": "SUN 8pm and SAT 9pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2025/04/300x300-For-Member-Station-Logo-Tiny-Desk-Radio-@2x.png",
"officialWebsiteLink": "https://www.npr.org/series/g-s1-52030/tiny-desk-radio",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/tinydeskradio",
"subscribe": {
"rss": "https://feeds.npr.org/g-s1-52030/rss.xml"
}
},
"wait-wait-dont-tell-me": {
"id": "wait-wait-dont-tell-me",
"title": "Wait Wait... Don't Tell Me!",
"info": "Peter Sagal and Bill Kurtis host the weekly NPR News quiz show alongside some of the best and brightest news and entertainment personalities.",
"airtime": "SUN 10am-11am, SAT 11am-12pm, SAT 6pm-7pm",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Wait-Wait-Podcast-Tile-300x300-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/wait-wait-dont-tell-me/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/wait-wait-dont-tell-me",
"subscribe": {
"npr": "https://rpb3r.app.goo.gl/Xogv",
"apple": "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=121493804&at=11l79Y&ct=nprdirectory",
"tuneIn": "https://tunein.com/radio/Wait-Wait-Dont-Tell-Me-p46/",
"rss": "https://feeds.npr.org/344098539/podcast.xml"
}
},
"weekend-edition-saturday": {
"id": "weekend-edition-saturday",
"title": "Weekend Edition Saturday",
"info": "Weekend Edition Saturday wraps up the week's news and offers a mix of analysis and features on a wide range of topics, including arts, sports, entertainment, and human interest stories. The two-hour program is hosted by NPR's Peabody Award-winning Scott Simon.",
"airtime": "SAT 5am-10am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Weekend-Edition-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/weekend-edition-saturday/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/weekend-edition-saturday"
},
"weekend-edition-sunday": {
"id": "weekend-edition-sunday",
"title": "Weekend Edition Sunday",
"info": "Weekend Edition Sunday features interviews with newsmakers, artists, scientists, politicians, musicians, writers, theologians and historians. The program has covered news events from Nelson Mandela's 1990 release from a South African prison to the capture of Saddam Hussein.",
"airtime": "SUN 5am-10am",
"imageSrc": "https://cdn.kqed.org/wp-content/uploads/2024/04/Weekend-Edition-Podcast-Tile-360x360-1.jpg",
"officialWebsiteLink": "https://www.npr.org/programs/weekend-edition-sunday/",
"meta": {
"site": "news",
"source": "npr"
},
"link": "/radio/program/weekend-edition-sunday"
}
},
"racesReducer": {},
"racesGenElectionReducer": {},
"racesGenElection2026Reducer": {},
"radioSchedulesReducer": {},
"listsReducer": {
"posts/news?tag=wells-fargo": {
"isFetching": false,
"latestQuery": {
"from": 12,
"size": 12
},
"vitalsOnly": false,
"totalRequested": 12,
"isLoading": false,
"isLoadingMore": true,
"total": {
"value": 40,
"relation": "eq"
},
"items": [
"news_11647906",
"news_11615034",
"news_11614919",
"news_11608430",
"news_11559849",
"news_11403542",
"news_11401783",
"news_11381780",
"news_11307284",
"news_11136674",
"news_11127101",
"news_11115930"
],
"complete": true
}
},
"recallGuideReducer": {
"intros": {},
"policy": {},
"candidates": {}
},
"savedArticleReducer": {
"articles": [],
"status": {}
},
"newslettersReducer": {
"isFetching": false,
"fetchFailed": false,
"hasFetched": false,
"newsletters": {},
"isSubscribing": false,
"isUnsubscribing": false,
"subscribedNewsletters": {}
},
"termsReducer": {
"about": {
"name": "About",
"type": "terms",
"id": "about",
"slug": "about",
"link": "/about",
"taxonomy": "site"
},
"arts": {
"name": "Arts & Culture",
"grouping": [
"arts",
"pop",
"trulyca"
],
"description": "KQED Arts provides daily in-depth coverage of the Bay Area's music, art, film, performing arts, literature and arts news, as well as cultural commentary and criticism.",
"type": "terms",
"id": "arts",
"slug": "arts",
"link": "/arts",
"taxonomy": "site"
},
"artschool": {
"name": "Art School",
"parent": "arts",
"type": "terms",
"id": "artschool",
"slug": "artschool",
"link": "/artschool",
"taxonomy": "site"
},
"bayareabites": {
"name": "KQED food",
"grouping": [
"food",
"bayareabites",
"checkplease"
],
"parent": "food",
"type": "terms",
"id": "bayareabites",
"slug": "bayareabites",
"link": "/food",
"taxonomy": "site"
},
"bayareahiphop": {
"name": "Bay Area Hiphop",
"type": "terms",
"id": "bayareahiphop",
"slug": "bayareahiphop",
"link": "/bayareahiphop",
"taxonomy": "site"
},
"campaign21": {
"name": "Campaign 21",
"type": "terms",
"id": "campaign21",
"slug": "campaign21",
"link": "/campaign21",
"taxonomy": "site"
},
"careers": {
"name": "Careers",
"type": "terms",
"id": "careers",
"slug": "careers",
"link": "/careers",
"taxonomy": "site"
},
"checkplease": {
"name": "KQED food",
"grouping": [
"food",
"bayareabites",
"checkplease"
],
"parent": "food",
"type": "terms",
"id": "checkplease",
"slug": "checkplease",
"link": "/food",
"taxonomy": "site"
},
"education": {
"name": "Education",
"grouping": [
"education"
],
"type": "terms",
"id": "education",
"slug": "education",
"link": "/education",
"taxonomy": "site"
},
"elections": {
"name": "Elections",
"type": "terms",
"id": "elections",
"slug": "elections",
"link": "/elections",
"taxonomy": "site"
},
"events": {
"name": "Events",
"type": "terms",
"id": "events",
"slug": "events",
"link": "/events",
"taxonomy": "site"
},
"event": {
"name": "Event",
"alias": "events",
"type": "terms",
"id": "event",
"slug": "event",
"link": "/event",
"taxonomy": "site"
},
"filmschoolshorts": {
"name": "Film School Shorts",
"type": "terms",
"id": "filmschoolshorts",
"slug": "filmschoolshorts",
"link": "/filmschoolshorts",
"taxonomy": "site"
},
"food": {
"name": "KQED food",
"grouping": [
"food",
"bayareabites",
"checkplease"
],
"type": "terms",
"id": "food",
"slug": "food",
"link": "/food",
"taxonomy": "site"
},
"forum": {
"name": "Forum",
"relatedContentQuery": "posts/forum?",
"parent": "news",
"type": "terms",
"id": "forum",
"slug": "forum",
"link": "/forum",
"taxonomy": "site"
},
"futureofyou": {
"name": "Future of You",
"grouping": [
"science",
"futureofyou"
],
"parent": "science",
"type": "terms",
"id": "futureofyou",
"slug": "futureofyou",
"link": "/futureofyou",
"taxonomy": "site"
},
"jpepinheart": {
"name": "KQED food",
"relatedContentQuery": "posts/food,bayareabites,checkplease",
"parent": "food",
"type": "terms",
"id": "jpepinheart",
"slug": "jpepinheart",
"link": "/food",
"taxonomy": "site"
},
"liveblog": {
"name": "Live Blog",
"type": "terms",
"id": "liveblog",
"slug": "liveblog",
"link": "/liveblog",
"taxonomy": "site"
},
"livetv": {
"name": "Live TV",
"parent": "tv",
"type": "terms",
"id": "livetv",
"slug": "livetv",
"link": "/livetv",
"taxonomy": "site"
},
"lowdown": {
"name": "The Lowdown",
"relatedContentQuery": "posts/lowdown?",
"parent": "news",
"type": "terms",
"id": "lowdown",
"slug": "lowdown",
"link": "/lowdown",
"taxonomy": "site"
},
"mindshift": {
"name": "Mindshift",
"parent": "news",
"description": "MindShift explores the future of education by highlighting the innovative – and sometimes counterintuitive – ways educators and parents are helping all children succeed.",
"type": "terms",
"id": "mindshift",
"slug": "mindshift",
"link": "/mindshift",
"taxonomy": "site"
},
"news": {
"name": "News",
"grouping": [
"news",
"forum"
],
"type": "terms",
"id": "news",
"slug": "news",
"link": "/news",
"taxonomy": "site"
},
"newsletters": {
"name": "newsletters",
"type": "terms",
"id": "newsletters",
"slug": "newsletters",
"link": "/newsletters",
"taxonomy": "site"
},
"perspectives": {
"name": "Perspectives",
"parent": "radio",
"type": "terms",
"id": "perspectives",
"slug": "perspectives",
"link": "/perspectives",
"taxonomy": "site"
},
"podcasts": {
"name": "Podcasts",
"type": "terms",
"id": "podcasts",
"slug": "podcasts",
"link": "/podcasts",
"taxonomy": "site"
},
"pop": {
"name": "Pop",
"parent": "arts",
"type": "terms",
"id": "pop",
"slug": "pop",
"link": "/pop",
"taxonomy": "site"
},
"pressroom": {
"name": "Pressroom",
"type": "terms",
"id": "pressroom",
"slug": "pressroom",
"link": "/pressroom",
"taxonomy": "site"
},
"quest": {
"name": "Quest",
"parent": "science",
"type": "terms",
"id": "quest",
"slug": "quest",
"link": "/quest",
"taxonomy": "site"
},
"radio": {
"name": "Radio",
"grouping": [
"forum",
"perspectives"
],
"description": "Listen to KQED Public Radio – home of Forum and The California Report – on 88.5 FM in San Francisco, 89.3 FM in Sacramento, 88.3 FM in Santa Rosa and 88.1 FM in Martinez.",
"type": "terms",
"id": "radio",
"slug": "radio",
"link": "/radio",
"taxonomy": "site"
},
"root": {
"name": "KQED",
"image": "https://ww2.kqed.org/app/uploads/2020/02/KQED-OG-Image@1x.png",
"imageWidth": 1200,
"imageHeight": 630,
"headData": {
"title": "KQED | News, Radio, Podcasts, TV | Public Media for Northern California",
"description": "KQED provides public radio, television, and independent reporting on issues that matter to the Bay Area. We’re the NPR and PBS member station for Northern California."
},
"type": "terms",
"id": "root",
"slug": "root",
"link": "/root",
"taxonomy": "site"
},
"science": {
"name": "Science",
"grouping": [
"science",
"futureofyou"
],
"description": "KQED Science brings you award-winning science and environment coverage from the Bay Area and beyond.",
"type": "terms",
"id": "science",
"slug": "science",
"link": "/science",
"taxonomy": "site"
},
"stateofhealth": {
"name": "State of Health",
"parent": "science",
"type": "terms",
"id": "stateofhealth",
"slug": "stateofhealth",
"link": "/stateofhealth",
"taxonomy": "site"
},
"support": {
"name": "Support",
"type": "terms",
"id": "support",
"slug": "support",
"link": "/support",
"taxonomy": "site"
},
"thedolist": {
"name": "The Do List",
"parent": "arts",
"type": "terms",
"id": "thedolist",
"slug": "thedolist",
"link": "/thedolist",
"taxonomy": "site"
},
"trulyca": {
"name": "Truly CA",
"grouping": [
"arts",
"pop",
"trulyca"
],
"parent": "arts",
"type": "terms",
"id": "trulyca",
"slug": "trulyca",
"link": "/trulyca",
"taxonomy": "site"
},
"tv": {
"name": "TV",
"type": "terms",
"id": "tv",
"slug": "tv",
"link": "/tv",
"taxonomy": "site"
},
"voterguide": {
"name": "Voter Guide",
"parent": "elections",
"alias": "elections",
"type": "terms",
"id": "voterguide",
"slug": "voterguide",
"link": "/voterguide",
"taxonomy": "site"
},
"guiaelectoral": {
"name": "Guia Electoral",
"parent": "elections",
"alias": "elections",
"type": "terms",
"id": "guiaelectoral",
"slug": "guiaelectoral",
"link": "/guiaelectoral",
"taxonomy": "site"
},
"news_tag_wells-fargo": {
"isLoading": true
},
"news_2424": {
"type": "terms",
"id": "news_2424",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "2424",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Wells Fargo",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Wells Fargo Archives | KQED News",
"ogDescription": null
},
"ttid": 2439,
"slug": "wells-fargo",
"isLoading": false,
"link": "/news/tag/wells-fargo"
},
"source_news_11647906": {
"type": "terms",
"id": "source_news_11647906",
"meta": {
"override": true
},
"name": "NPR",
"link": "https://www.npr.org/",
"isLoading": false
},
"source_news_11608430": {
"type": "terms",
"id": "source_news_11608430",
"meta": {
"override": true
},
"name": "NPR",
"link": "http://www.npr.org/",
"isLoading": false
},
"source_news_11401783": {
"type": "terms",
"id": "source_news_11401783",
"meta": {
"override": true
},
"name": "NPR",
"link": "http://www.npr.org/",
"isLoading": false
},
"source_news_11381780": {
"type": "terms",
"id": "source_news_11381780",
"meta": {
"override": true
},
"name": "Associated Press",
"isLoading": false
},
"source_news_11307284": {
"type": "terms",
"id": "source_news_11307284",
"meta": {
"override": true
},
"name": "NPR",
"link": "http://www.npr.org/",
"isLoading": false
},
"source_news_11127101": {
"type": "terms",
"id": "source_news_11127101",
"meta": {
"override": true
},
"name": "NPR",
"link": "http://www.npr.org/",
"isLoading": false
},
"source_news_11115930": {
"type": "terms",
"id": "source_news_11115930",
"meta": {
"override": true
},
"name": "NPR",
"link": "http://www.npr.org/",
"isLoading": false
},
"news_6944": {
"type": "terms",
"id": "news_6944",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "6944",
"found": true
},
"relationships": {},
"featImg": "https://ww2.kqed.org/app/uploads/sites/10/2014/10/News-Fix-Logo-Web-Banners-04.png",
"name": "News Fix",
"description": null,
"taxonomy": "program",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": "The News Fix is a daily news podcast from KQED that breaks down the latest headlines and provides in-depth analysis of the stories that matter to the Bay Area.",
"title": "News Fix - Daily Dose of Bay Area News | KQED",
"ogDescription": null
},
"ttid": 6968,
"slug": "news-fix",
"isLoading": false,
"link": "/news/program/news-fix"
},
"news_72": {
"type": "terms",
"id": "news_72",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "72",
"found": true
},
"relationships": {},
"featImg": "https://ww2.kqed.org/app/uploads/sites/10/2014/10/TCR-2-Logo-Web-Banners-03.png",
"name": "The California Report",
"description": null,
"taxonomy": "program",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "The California Report Archives | KQED News",
"ogDescription": null
},
"ttid": 6969,
"slug": "the-california-report",
"isLoading": false,
"link": "/news/program/the-california-report"
},
"news_1758": {
"type": "terms",
"id": "news_1758",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "1758",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Economy",
"description": null,
"taxonomy": "category",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": "Full coverage of the economy",
"title": "Economy Archives | KQED News",
"ogDescription": null
},
"ttid": 2648,
"slug": "economy",
"isLoading": false,
"link": "/news/category/economy"
},
"news_8": {
"type": "terms",
"id": "news_8",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "8",
"found": true
},
"relationships": {},
"featImg": null,
"name": "News",
"description": null,
"taxonomy": "category",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "News Archives | KQED News",
"ogDescription": null
},
"ttid": 8,
"slug": "news",
"isLoading": false,
"link": "/news/category/news"
},
"news_13": {
"type": "terms",
"id": "news_13",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "13",
"found": true
},
"relationships": {},
"name": "Politics",
"slug": "politics",
"taxonomy": "category",
"description": null,
"featImg": null,
"headData": {
"title": "Politics | KQED News",
"description": null,
"ogTitle": null,
"ogDescription": null,
"ogImgId": null,
"twTitle": null,
"twDescription": null,
"twImgId": null
},
"ttid": 13,
"isLoading": false,
"link": "/news/category/politics"
},
"news_18515": {
"type": "terms",
"id": "news_18515",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "18515",
"found": true
},
"relationships": {},
"featImg": "https://ww2.kqed.org/app/uploads/sites/10/2015/09/DrawnBayHeader.jpg",
"name": "Mark Fiore: Drawn to the Bay",
"description": "\"Mark Fiore: Drawn to the Bay\" is a look at the Bay Area through the eyes of a longtime local cartoonist. Sometimes current, sometimes quirky, always interesting and engaging, you can find Drawn to the Bay here and on KQED’s Facebook, Twitter and Instagram feeds Monday through Friday. Mark Fiore is a Pulitzer Prize-winning political animator and cartoonist who hatched in California before the Intertubes were even invented.\r\n",
"taxonomy": "series",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": "\"Mark Fiore: Drawn to the Bay\" is a look at the Bay Area through the eyes of a longtime local cartoonist. Sometimes current, sometimes quirky, always interesting and engaging, you can find Drawn to the Bay here and on KQED’s Facebook, Twitter and Instagram feeds Monday through Friday. Mark Fiore is a Pulitzer Prize-winning political animator and cartoonist who hatched in California before the Intertubes were even invented.",
"title": "Mark Fiore: Drawn to the Bay Archives | KQED News",
"ogDescription": null
},
"ttid": 18549,
"slug": "mark-fiore-drawn-to-the-bay",
"isLoading": false,
"link": "/news/series/mark-fiore-drawn-to-the-bay"
},
"news_6188": {
"type": "terms",
"id": "news_6188",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "6188",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Law and Justice",
"description": null,
"taxonomy": "category",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Law and Justice Archives | KQED News",
"ogDescription": null
},
"ttid": 6212,
"slug": "law-and-justice",
"isLoading": false,
"link": "/news/category/law-and-justice"
},
"news_69": {
"type": "terms",
"id": "news_69",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "69",
"found": true
},
"relationships": {},
"name": "Banks",
"slug": "banks",
"taxonomy": "tag",
"description": null,
"featImg": null,
"headData": {
"title": "Banks | KQED News",
"description": null,
"ogTitle": null,
"ogDescription": null,
"ogImgId": null,
"twTitle": null,
"twDescription": null,
"twImgId": null
},
"ttid": 70,
"isLoading": false,
"link": "/news/tag/banks"
},
"news_20150": {
"type": "terms",
"id": "news_20150",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "20150",
"found": true
},
"relationships": {},
"featImg": null,
"name": "exclude",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "exclude Archives | KQED News",
"ogDescription": null
},
"ttid": 20167,
"slug": "exclude",
"isLoading": false,
"link": "/news/tag/exclude"
},
"news_20949": {
"type": "terms",
"id": "news_20949",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "20949",
"found": true
},
"relationships": {},
"featImg": null,
"name": "mark-fiore-drawn-to-the-bay-featured",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "mark-fiore-drawn-to-the-bay-featured Archives | KQED News",
"ogDescription": null
},
"ttid": 20966,
"slug": "mark-fiore-drawn-to-the-bay-featured",
"isLoading": false,
"link": "/news/tag/mark-fiore-drawn-to-the-bay-featured"
},
"news_17286": {
"type": "terms",
"id": "news_17286",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "17286",
"found": true
},
"relationships": {},
"featImg": null,
"name": "tcr",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "tcr Archives | KQED News",
"ogDescription": null
},
"ttid": 17318,
"slug": "tcr",
"isLoading": false,
"link": "/news/tag/tcr"
},
"news_253": {
"type": "terms",
"id": "news_253",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "253",
"found": true
},
"relationships": {},
"featImg": null,
"name": "NPR",
"description": null,
"taxonomy": "affiliate",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": "KQED is the NPR station for the Bay Area, providing award-winning news, programming, and community engagement.",
"title": "NPR Archives - Get the Latest News and Reports from California | KQED",
"ogDescription": null
},
"ttid": 7083,
"slug": "npr",
"isLoading": false,
"link": "/news/affiliate/npr"
},
"news_19542": {
"type": "terms",
"id": "news_19542",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "19542",
"found": true
},
"relationships": {},
"featImg": null,
"name": "featured",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "featured Archives | KQED News",
"ogDescription": null
},
"ttid": 19559,
"slug": "featured",
"isLoading": false,
"link": "/news/tag/featured"
},
"news_19906": {
"type": "terms",
"id": "news_19906",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "19906",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Environment",
"description": null,
"taxonomy": "category",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Environment Archives | KQED News",
"ogDescription": null
},
"ttid": 19923,
"slug": "environment",
"isLoading": false,
"link": "/news/category/environment"
},
"news_356": {
"type": "terms",
"id": "news_356",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "356",
"found": true
},
"relationships": {},
"featImg": null,
"name": "Science",
"description": null,
"taxonomy": "category",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "Science Archives | KQED News",
"ogDescription": null
},
"ttid": 364,
"slug": "science",
"isLoading": false,
"link": "/news/category/science"
},
"news_20197": {
"type": "terms",
"id": "news_20197",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "20197",
"found": true
},
"relationships": {},
"featImg": null,
"name": "dakota access pipeline",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "dakota access pipeline Archives | KQED News",
"ogDescription": null
},
"ttid": 20214,
"slug": "dakota-access-pipeline",
"isLoading": false,
"link": "/news/tag/dakota-access-pipeline"
},
"news_3111": {
"type": "terms",
"id": "news_3111",
"meta": {
"index": "terms_1716263798",
"site": "news",
"id": "3111",
"found": true
},
"relationships": {},
"featImg": null,
"name": "oil",
"description": null,
"taxonomy": "tag",
"headData": {
"twImgId": null,
"twTitle": null,
"ogTitle": null,
"ogImgId": null,
"twDescription": null,
"description": null,
"title": "oil Archives | KQED News",
"ogDescription": null
},
"ttid": 3129,
"slug": "oil",
"isLoading": false,
"link": "/news/tag/oil"
}
},
"userPermissionsReducer": {
"wpLoggedIn": false
},
"eventsReducer": {},
"fssReducer": {},
"tvDailyScheduleReducer": {},
"tvWeeklyScheduleReducer": {},
"tvPrimetimeScheduleReducer": {},
"tvMonthlyScheduleReducer": {},
"userAccountReducer": {
"user": {
"email": null,
"emailStatus": "EMAIL_UNVALIDATED",
"loggedStatus": "LOGGED_OUT",
"loggingChecked": false,
"articles": [],
"firstName": null,
"lastName": null,
"phoneNumber": null,
"fetchingMembership": false,
"membershipError": false,
"memberships": [
{
"id": null,
"startDate": null,
"firstName": null,
"lastName": null,
"familyNumber": null,
"memberNumber": null,
"memberSince": null,
"expirationDate": null,
"pfsEligible": false,
"isSustaining": false,
"membershipLevel": "Prospect",
"membershipStatus": "Non Member",
"lastGiftDate": null,
"renewalDate": null,
"lastDonationAmount": null
}
]
},
"authModal": {
"isOpen": false,
"view": "LANDING_VIEW"
},
"error": null
},
"youthMediaReducer": {},
"checkPleaseReducer": {
"filterData": {
"region": {
"key": "Restaurant Region",
"filters": [
"Any Region"
]
},
"cuisine": {
"key": "Restaurant Cuisine",
"filters": [
"Any Cuisine"
]
}
},
"restaurantDataById": {},
"restaurantIdsSorted": [],
"error": null
},
"userAgentReducer": {
"userAgent": "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)",
"isBot": true
}
}
