Report: Airline Performance Continues to Slide

at 9:00 AM
 (SAUL LOEB/AFP/Getty Images)

Confirming what many air travelers already know, more planes were late, more bags were lost and more passengers were bumped from flights in 2014 than the previous year. That's according to the annual Airline Quality Rating report released this week, which also found that passenger complaints across all airlines were up by 22 percent. We discuss the report, survey recent trends in the industry and get tips on how to find the best fares and flights.

Websites Mentioned On Air by George Hobica

Google Flights

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Kayak.com Must sign in with email address to get full access to website

Skyscanner.com Recommended for European travel

Guests:

Mark Gerchick, author of "Full Upright and Locked Position: Not-So-Comfortable Truths About Air Travel Today," aviation consultant and a former chief counsel for the FAA

George Hobica, founder of AirfareWatchDog.com and "Fly Guy" columnist for USAToday.com

Dean Headley, associate professor of marketing at the W. Frank Barton School of Business at Wichita State University and co-author of the annual Airline Quality Rating report

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The Airline Quality Rating Report

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