Yesterday, Congressional hearings revealed that the FAA ignored safety violations at Southwest Airlines. All the major carriers are facing challenging times with safety issues, demands for passenger rights and financial woes. We look at the state of the airline industry.
Guests:
Ian Gregor, communications manager for the FAA, Western Pacific Region
Robert Mann, president of R.W. Mann and Company, Inc., an airline industry analyst and consulting firm based in Port Washington, New York
Kate Hanni, founder of The Coalition for Passengers Rights, Health and Safety, a group pushing for a passenger bill of rights in Congress
Mike McCarron, director of community affairs for San Francisco International Airport
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