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TV Technical Issues

TV
    TV Technical Issues
    • Tues 4/09 5:20am-8:20am ? KQEH (DT54s) off air

      Our DT54.1-5 Over The Air (OTA) transmissions from our tower on Monument Peak were interrupted for 3 hours this morning, from 5:20am to 8:20am. Service Providers using the DT54.1 signal for KQED Plus restored their carriage of the channel as soon as the signal returned. Most tuners in digital TVs and/or converter boxes will automatically [...]

    • KQET Down for Maintenance Fri, 3/15 11-11:30am

      KQET on Fremont Peak will be shut down for maintenance on Friday, March 15, from approximately 11am until 11:30am.

    • KQEH Down for Maintenance Thu, 3/14 11-11:30am

      KQEH on Monument Peak will be shut down for maintenance Thursday, March 14, from approximately 11am until 11:30am.

To view previous issues and how they were resolved, go to our TV Technical Issues page.

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If you are not able to find answers to your questions or concerns on one of our four Help pages, please contact us using the directory below.
Television Help | Radio Help | Membership Help | Website Help

KQED Main Headquarters
2601 Mariposa Street
San Francisco, CA 94110
tel: (415) 864-2000
KQED Map
[get directions to KQED]

Mailing Address for San Jose Office
KQED Silicon Valley Office
50 W San Fernando Street, Suite 110
San Jose, CA 95113-2415

Television

Recorded Program Information Only:
tel: (415) 354-8000
24-hour recorded program schedules and updates for KQED 9, KQED Plus, KQED digital channels and KQED 88.5 FM.

Viewer Services:
email: tv@kqed.org
Answers to many of the questions we receive in email are already posted in the TV FAQ.
tel: (415) 553-2135
Live assistance available Mon-Fri 9am-5pm
Recorded information available after hours

PBS Ombudsman
www.pbs.org/ombudsman

TV Comments Line:
tel: (415) 553-2100
Record a statement about programs aired on KQED 9

KQED TV Productions:
Check, Please! Bay Area
email: checkpleaseBA@kqed.org

ImageMakers
email: tv@kqed.org

QUEST
email: quest@kqed.org

Spark
email: spark@kqed.org

This Week in Northern California
email: thisweek@kqed.org

Footage Sales
email: footage@kqed.org
tel: (415) 553-8448

Closed Captioning Contact Information:
For immediate and written closed captioning concerns please contact
Lee Young, Director of Engineering Facilities
email: lyoung@kqed.org
tel: (415) 553-2164
fax: (415) 553-2895

Radio

24-Hour Recorded Program Information:
tel: (415) 354-8000
Recorded program schedules and updates for KQED 88.5 FM, KQED 9, KQED Plus, and KQED digital channels.

Listener Services:
tel: (415) 553-2129
email: fm@kqed.org

Community Calendar:
fax: (415) 553-2241
email: psa@kqed.org

Pledge Line:
tel: (800) 937.8850

KQED Radio Administration:
fax: (415) 553-2241

KQED Radio Programs:
KQED Radio News
newsroom tel: (415) 553-2361
fax: (415) 553-2118
email: fm@kqed.org

The California Report
comment line: (415) 553-2240
newsroom tel: (415) 553-2361
fax: (415) 553-2815
email: calreport@kqed.org

Forum
toll free call-in: (866) 733-6786
comments line: (415) 553-3300
fax: (415) 553-2227
email: forum@kqed.org

Perspectives
tel: (415) 553-2108
fax: (415) 553-2241
email: mtrautwein@kqed.org

Radio Presentations:
City Arts & Lectures
box office: (415) 392-4400
email: info@cityarts.net

Commonwealth Club
tel: (415) 597-6700
fax: (415) 597-6729
email: club@commonwealthclub.org

Youth Radio
tel: (510) 841-5123
email: youthradio@youthradio.org

World Affairs Council
tel: (415) 293-4600
fax: (415) 982-5028
email: library@wacsf.org

NPR Ombudsman:
www.npr.org

Radio Call-in Lines:
Forum
toll free call-in: (866) 733-6786
email: forum@kqed.org

Car Talk
call-in line: (888) 227-8255

Science Friday
call-in line: (800) 989.8255
email: scifri@sciencefriday.com

Talk of the Nation
call-in line: (800) 989-8255
email: talk@npr.org

Marketplace Money
(877) 275-6669

Wait Wait, Don't Tell Me
(888) 924-8924

National Networks:
National Public Radio (NPR)
tel: (202) 513-2000
fax: (202) 513-3046
listener services: (202) 513-3232
email: nprservices@npr.org

Public Radio International (PRI)
tel: (612) 338-5000
email: questions@pri.org

Minnesota Public Radio
tel: (800) 228-7123
email: mail@mpr.org

American Public Media
email: mail@americanpublicmedia.org

 

Support KQED

Member Services:
tel: (415) 553-2150
email: member@kqed.org

Signal Society:
tel: (415) 553-2300
fax: (415) 553-2174
email: signal@kqed.org

Ellen Barkenbush, Director, Major Donor Operations:
tel: (415) 553-2156

Producer's Circle:
email: producerscircle@kqed.org

Georgi Kelly, Senior Director, Leadership Gifts:
tel: (415) 553-2199

Leadership Circle:
Robin Smith, Director, Individual Giving:
tel: (415) 553-2345
email: leadershipcircle@kqed.org

Sponsorship:
David Shimada, Local Marketing Director, Team Lead
email: sponsor@kqed.org
tel: (415) 553-3332

Foundation and Government Support:
email: fdn@kqed.org

Brynn Myers, Director, Foundation and Government Support:
tel: (415) 553-3318

Planned Giving:
tel: (415) 553-2230
fax: (415) 553-2174
email: legacy@kqed.org

Earl Blauner, J.D., Director, Gift Planning and Endowment:
tel: (415) 553-2861

Karen Marek, Associate Director of Gift Planning:
tel: (415) 553-2434

Volunteer Services:
email: volunteer@kqed.org

About KQED

Office of the President:
email: pres@kqed.org

Human Resources:
email: hr@kqed.org

Webmaster:
email: webmaster@kqed.org

For news about KQED:
www.kqed.org/press
Please send press releases or news story ideas directly to KQED Radio Programs contacts.

Community Engagement
tel: (800) 723-3566
email: CommunityEngagement@kqed.org

Education

Main number:
(800) 723-3566
fax (415) 553-2192
email: education@kqed.org

Arts Education
email: ArtsEd@kqed.org

Science Education
(QUEST, Jean-Michel Cousteau: Ocean Adventures)
email: ScienceEd@kqed.org

 

Also on KQED.org this week ...

Supreme Court
At Last: Devil's Slide Tunnels Open

Two new tunnels that will replace a cliffhanger drive, known as "Devil's Slide," are now open.

2012 Asian Pacific American Local Heroes
The Glowing Millipedes of Alcatraz

More than a million people visit Alcatraz every year, but a recent discovery has revealed another attraction that lives within the shadows of this historic prison.

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