links and find information about how to make your medical coverage
work for you and more.
There are many programs available for adults, children/adolescents,
and older adults at the community
and county level. Learn more about these public services and
how to access them.
Advice for caregivers and information about what to do when
relatives or friends face severe emotional crisis. Learn what
to do when someone is refusing treatment, when a family member
is involuntarily detained, and more.
Looking for the right mental health services for yourself or
someone in need often begins by entering a confusing maze of
choices. This Roadmap provides practical information that will
help you find services whether you have private health insurance
or you enter into the public health system, specifically, California's
59 county mental health system. This Roadmap also offers helpful
tips for managing an emergency or crisis situation, understanding
mental illness and mental wellness, and finding services and
support for clients in need.
Mental illness can often be difficult for clients and for
those who care about them. Trying to find what works to manage
symptoms while dealing with life changes takes a lot of time
and energy. It can be a full time job.
Many people who have been through the mental health system
say it's important to remember you are not alone when you
face mental health issues in your life. Clients and caregivers
offer the following advice:
It is important to take good care of yourself.
Find a self-help group so you can talk with other people
who have gone through this and who will share stories about
experiences, about what works and what doesn't work.
Read as much as you can and ask a lot of questions -- educate
yourself about mental health, treatment and services.
Find services, support and providers who use the language
you're most comfortable with and who you feel are helpful.
Be hopeful that you, your relative or friend can find their
path to wellness and recovery.
the Surgeon General's Report on Mental Health
This is an unformatted printable version of the Roadmap with
links listed out by URL.
CONTACT INFORMATION: 24-HOUR, MULTILINGUAL CRISIS INTERVENTION
Call for help if you need advice in an emergency or to find
mental health services through the county mental health system.
CONTACT INFORMATION: PATIENT'S RIGHTS ADVOCATES
Call if someone you care about has severe psychiatric symptoms
and may not be getting the help they need. Patient advocates
will help you understand your rights and the client's rights.
Also call for help if someone you care about has been taken
involuntarily to a hospital or jail or has been denied services.
CONTACT INFORMATION: CALIFORNIA COUNTY ETHNIC SERVICES COORDINATORS
Contact for help if you want to find services and supports
for someone who does not speak English.
mental health roadmap was compiled by Margaret Walkover MPH,
a mental health recovery and strategic planning consultant.
Ms. Walkover has conducted statewide public policy initiatives,
research and trainings for the California Mental Health Directors
Association. She currently works with county mental health
departments in the San Francisco Bay Area.
This roadmap was developed in consultation with leadership
from client organizations and county mental health departments
from throughout the state. Special thanks to Dede Ranahan
and the Advisory Committee, Mental
Health Education and Workforce Development Initiative,
College of Extended Learning, San Francisco State University,
for their feedback and support.
Hope and the Street Web site and discussion forums are provided
solely for educational and informational purposes. As such,
they are not meant to provide professional medical advice,
counseling or services. Only a qualified medical professional
who is familiar with your particular circumstances can provide
specific guidance regarding your health questions and we encourage
you to ask your doctor or health care provider any questions
you may have relating to the information contained on this
Web site. KQED does not preview, endorse, review, censor or
control the content of pages linked to this site and therefore
cannot be held responsible for errors or consequences arising
from use of this information.