Radio Stream/Podcast Help
Where can I get help with the Pledge-Free Stream?
Please visit our Pledge-Free Stream FAQ page for help.
System Requirements: Which computers and browsers work with the KQED Listen Live page player?
The KQED Listen Live page utilizes the jPlayer media library. The latest version of jPlayer has been tested for compatibility with a range of web browsers. If your browser doesn't seem to be compatible, you can try upgrading to a newer browser or see the section below titled "Alternatives" for other options.
Alternatives: What are some other options I have for listening to the KQED live stream?
There are many apps and devices available that can play the KQED live stream — even other web sites! Some may use a built-in search feature to locate the stream. Some may ask you to type in this stream URL yourself: http://streams.kqed.org/kqedradio.m3u
iOS Apps for iPhone, iPod and iPad
Other streaming devices (ex: Sonos)
Other web sites that can play the KQED live stream
Troubleshooting: The audio pauses, stutters or doesn't play at all — what should I do?
Make sure your speakers are on and the volume is turned up.
Check your set-up's compatibility
Check the section above titled "System Requirements" to confirm that your set-up is compatible with the Listen Live player.
Are you using ad-blocking software?
If you have ad-blocking software running, you can try turning it off or unblocking these two domains:
Are you listening at work?
Your company may have a firewall enabled to securely protect its internal data. Sometimes your company's proxy settings may be set in such a way that they prevent external streaming sources from occurring. If this is the case, please contact the IT department of your company.
Try updating your browser
Check to see if there are any available upgrades to your web browser. If there aren't, you can also try switching to a different web browser. You can find a list of browsers tested for compatibility with our player on the jPlayer web site.
Still not working?
Click the "Report a Problem" tab above and use the KQED Live Stream Problem Report form to contact us.
What can I listen to online?
You can find two kinds of audio on the KQED Radio Web site:
- Live Stream - An online version of our on-air broadcast.
- Audio Archives - Selected past KQED programs that you can listen to on demand.
What does "live stream" mean?
The live stream is the online equivalent of our on-air broadcast. It is a live, continuous "stream" of digital audio that can be accessed online through the Internet. The live stream is simultaneous with our on-air broadcast. For the most part, the online stream is identical to our on-air broadcast. (There are a few programs that we cannot stream online.)
What programs are available in the KQED Radio Archives?
The following KQED-produced programs are currently being archived on a regular basis:
- Forum - twice-daily; available from October 1, 2001
- The California Report - daily Mon-Fri and weekly for the 30-minute Friday magazine; available from November 1, 2001
- KQED Radio News - only the most recent newscast is available, using the top right-hand corner of our News page
- Perspectives - weekly; available from September 2002
- QUEST Radio - weekly; available from February 2002
- The Do List - weekly; available from April 2008
Are audio archives available for other programs that I hear on KQED?
Yes, you can find archives of many programs from National Public Radio and Public Radio International. There is not one combined archive for all public radio programs, but we've done our best to gather links to many of the most popular programs in our Radio Programs A-Z Directory to help you find what you're looking for.
Why can't I listen to some programs online?
Some programs can't be streamed online due to licensing or copyright restrictions and are replaced in the online stream with BBC World Service.
Why can't I listen to City Arts & Lectures audio archives?
There are no website archives, CDs or copies of any type available for any City Arts & Lectures programs. This has been their policy since City Arts & Lectures began. This is not a KQED production. If you would like to contact City Arts directly, please use the contact information on their page cityarts.net/contact/
How can I keep the stream from stopping when I browse to another page on KQED.org?
If you open the stream in an external application or player such as iTunes, TuneIn, etc., it should continue to play.
What is a podcast?
A podcast is a downloadable audio file that can be delivered automatically to your computer. You can play the file whenever you like from your hard drive, or transfer it to an iPod, smartphone or other portable audio player and listen wherever you like.
What are the URLs for the KQED podcasts?
On our Podcasts page you may get the complete list of KQED podcasts along with instructions on how to subscribe and use the podcasts.
How are the podcasts different from the audio archives?
There are two main differences:
- When you get a podcast, you download the audio file to your computer. You do not have to be connected to the Internet to listen to the file. This allows you to transfer it to a portable audio player and listen whenever and wherever you like. In contrast, when you listen to a file in our audio archives, you are playing the file from our server. You do not actually download the file. This means that you have to be connected to the Internet when you want to listen to the file, and you cannot transfer it to a portable audio player.
- Podcasts use a protocol called RSS that allows you to "subscribe" to a particular program, so that you can receive new installments automatically. In contrast, you have to visit our site each time you want to find a new installment in our audio archives.