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TV Technical Issues

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    TV Technical Issues
    • Fri 6/21: KQET planned maintenance outage

      (DT 25.1 through 25.3) On Friday, June 21st, we will be doing maintenance on the KQET transmitter servicing the Watsonville, Monterey, Salinas, Gilroy areas. Starting around 11:30am our Over the Air (OTA) signal will be down for 10-20 minutes. This should not affect Comcast Cable viewers. Other paid signal providers which use the Over the [...]

    • Mon 5/06: very brief KQED DT9 OTA outage

      (DT9.1, 9.2, 9.3) This morning we had a very brief outage of our over the air (OTA) coverage for KQED 9.1/9.2/9.3, which lasted apx 4 minutes. Most tuners will have found the channel again as soon as service was restored, but some may need to be rescanned for channel 9. This outage did not affect [...]

    • Mon 4/22: KQEH OTA signal back on air

      (DT54.1 through DT54.5) The Over the Air (OTA) signal from our KQEH transmitter on Monument Peak was restored at apx 6:35pm this evening. Most tuners should automatically find the signal, however some OTA viewers may need to do a rescan to restore reception.

To view previous issues and how they were resolved, go to our TV Technical Issues page.

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If you are not able to find answers to your questions or concerns on one of our four Help pages, please contact us using the directory below.
Television Help | Radio Help | Membership Help | Website Help

KQED Main Headquarters
2601 Mariposa Street
San Francisco, CA 94110
tel: (415) 864-2000
KQED Map
[get directions to KQED]

Mailing Address for San Jose Office
KQED Silicon Valley Office
50 W San Fernando Street, Suite 110
San Jose, CA 95113-2415

Television

Recorded Program Information Only:
tel: (415) 354-8000
24-hour recorded program schedules and updates for KQED 9, KQED Plus, KQED digital channels and KQED 88.5 FM.

Viewer Services:
email: tv@kqed.org
Answers to many of the questions we receive in email are already posted in the TV FAQ.
tel: (415) 553-2135
Live assistance available Mon-Fri 9am-5pm
Recorded information available after hours

PBS Ombudsman
www.pbs.org/ombudsman

TV Comments Line:
tel: (415) 553-2100
Record a statement about programs aired on KQED 9

KQED TV Productions:
Check, Please! Bay Area
email: checkpleaseBA@kqed.org

ImageMakers
email: tv@kqed.org

QUEST
email: quest@kqed.org

Spark
email: spark@kqed.org

This Week in Northern California
email: thisweek@kqed.org

Footage Sales
email: footage@kqed.org
tel: (415) 553-8448

Closed Captioning Contact Information:
For immediate and written closed captioning concerns please contact
Lee Young, Director of Engineering Facilities
email: lyoung@kqed.org
tel: (415) 553-2164
fax: (415) 553-2895

Radio

24-Hour Recorded Program Information:
tel: (415) 354-8000
Recorded program schedules and updates for KQED 88.5 FM, KQED 9, KQED Plus, and KQED digital channels.

Listener Services:
tel: (415) 553-2129
email: fm@kqed.org

Community Calendar:
fax: (415) 553-2241
email: psa@kqed.org

Pledge Line:
tel: (800) 937.8850

KQED Radio Administration:
fax: (415) 553-2241

KQED Radio Programs:
KQED Radio News
newsroom tel: (415) 553-2361
fax: (415) 553-2118
email: fm@kqed.org

The California Report
comment line: (415) 553-2240
newsroom tel: (415) 553-2361
fax: (415) 553-2815
email: calreport@kqed.org

Forum
toll free call-in: (866) 733-6786
comments line: (415) 553-3300
fax: (415) 553-2227
email: forum@kqed.org

Perspectives
tel: (415) 553-2108
fax: (415) 553-2241
email: mtrautwein@kqed.org

Radio Presentations:
City Arts & Lectures
box office: (415) 392-4400
email: info@cityarts.net

Commonwealth Club
tel: (415) 597-6700
fax: (415) 597-6729
email: club@commonwealthclub.org

Youth Radio
tel: (510) 841-5123
email: youthradio@youthradio.org

World Affairs Council
tel: (415) 293-4600
fax: (415) 982-5028
email: communications@worldaffairs.org

NPR Ombudsman:
www.npr.org

Radio Call-in Lines:
Forum
toll free call-in: (866) 733-6786
email: forum@kqed.org

Car Talk
call-in line: (888) 227-8255

Science Friday
call-in line: (800) 989.8255
email: scifri@sciencefriday.com

Talk of the Nation
call-in line: (800) 989-8255
email: talk@npr.org

Marketplace Money
(877) 275-6669

Wait Wait, Don't Tell Me
(888) 924-8924

National Networks:
National Public Radio (NPR)
tel: (202) 513-2000
fax: (202) 513-3046
listener services: (202) 513-3232
email: nprservices@npr.org

Public Radio International (PRI)
tel: (612) 338-5000
email: questions@pri.org

Minnesota Public Radio
tel: (800) 228-7123
email: mail@mpr.org

American Public Media
email: mail@americanpublicmedia.org

 

Support KQED

Member Services:
tel: (415) 553-2150
email: member@kqed.org

Signal Society:
tel: (415) 553-2300
fax: (415) 553-2174
email: signal@kqed.org

Ellen Barkenbush, Director, Major Donor Operations:
tel: (415) 553-2156

Producer's Circle:
email: producerscircle@kqed.org

Georgi Kelly, Senior Director, Leadership Gifts:
tel: (415) 553-2199

Leadership Circle:
Robin Smith, Director, Individual Giving:
tel: (415) 553-2345
email: leadershipcircle@kqed.org

Sponsorship:
David Shimada, Local Marketing Director, Team Lead
email: sponsor@kqed.org
tel: (415) 553-3332

Foundation and Government Support:
email: fdn@kqed.org

Brynn Myers, Director, Foundation and Government Support:
tel: (415) 553-3318

Planned Giving:
tel: (415) 553-2230
fax: (415) 553-2174
email: legacy@kqed.org

Earl Blauner, J.D., Director, Gift Planning and Endowment:
tel: (415) 553-2861

Karen Marek, Associate Director of Gift Planning:
tel: (415) 553-2434

Volunteer Services:
email: volunteer@kqed.org

About KQED

Office of the President:
email: pres@kqed.org

Human Resources:
email: hr@kqed.org

Webmaster:
email: webmaster@kqed.org

For news about KQED:
www.kqed.org/press
Please send press releases or news story ideas directly to KQED Radio Programs contacts.

Community Engagement
tel: (800) 723-3566
email: CommunityEngagement@kqed.org

Education

Main number:
(800) 723-3566
fax (415) 553-2192
email: education@kqed.org

Arts Education
email: ArtsEd@kqed.org

Science Education
(QUEST, Jean-Michel Cousteau: Ocean Adventures)
email: ScienceEd@kqed.org

 

Also on KQED.org this week ...

The Earth
"The Bay Bridged" Music for June

Listen the The Bay Bridged mix of bands performing live in the Bay Area this month, including The Mantles, Cold Cave, The Spyrals, Blitzen Trapper, Monster Rally, and more. Enjoy the podcast and then go see some concerts!

Obamacare Guide
Obamacare Explained: A Guide for Californians

Starting Jan 1, 2014, most Americans will be required to have health insurance or pay a fine. KQED has created a simple guide to explain how the health law affects you, your family or your small business, here in California.

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