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TV Technical Issues

TV
    TV Technical Issues
    • KQED DT9s Over the Air: beginning Wed 7/09

      (DT9.1, 9.2, 9.3) The PSIP Info part of our Over the Air (OTA) signal for KQED DT9.1, 9.2, 9.3 dropped out of our overall signal early Wednesday 7/09. Once PSIP was restored most OTA receivers moved our signal back to the correct channel locations. However, for some viewers, it appears as if they have lost […]

    • KQED FM 88.1 translator off air Tues 6/03

      The Martinez translator for KQED-FM will be off the air all day Tuesday June 3rd. We are rebuilding the 25 year old site with all new antennas and cabling. This should only affect people listening on 88.1MHz in the Martinez/Benicia area.

    • KQET planned overnight outage: early Tues 5/13

      (DT25.1, 25.2, 25.3) KQET’s Over The Air (OTA) signal will shut down late May 12/early Tues 5/13 shortly after midnight to allow for extensive electrical maintenance work at the transmitter. Engineers will do their best to complete the work by 6am Tuesday morning. This will affect OTA viewers of the DT25 channels, and signal providers […]

To view previous issues and how they were resolved, go to our TV Technical Issues page.

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Answers to many of the questions we receive are available on the following pages:

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    PLEASE NOTE: KQED recently converted to an all-new customer relationship management system to better serve the needs of our members and audience. Due to this transition, member issues may temporarily take a little longer to resolve. We are working our way to a successful conclusion, resulting in delays that may affect acknowledgments and premium delivery. Thank you so much for your patience and support.

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Television

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    (415) 553-2135
    After hours, recorded information.

  • Television FAQ

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  • Closed Captioning:

    For immediate and written closed captioning concerns please contact
    Lee Young, Director of Engineering Facilities
    email: lyoung@kqed.org
    tel: (415) 553-2164
    fax: (415) 553-2895

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  • Live assistance and audio/transcript information:

    M-F 9am-5pm
    88.5 FM San Francisco
    (415) 553-2129
    88.3 FM Sacramento
    (916) 570-0215
    After hours, recorded information.

  • Radio FAQ

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    fax: (415) 553-2192

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    www.kqed.org/press
    Please send news story ideas to our Newsroom via the form above.

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  • KQED Main Headquarters

    2601 Mariposa Street
    San Francisco, CA 94110
    main desk telephone 9am-5pm:
    (415) 864-2000

    Map and Directions

  • Mailing Address for San Jose Office

    KQED Silicon Valley Office
    50 W San Fernando Street, Suite 110
    San Jose, CA 95113-2415

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